Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The abs light and traction control light have been flickering for years. Now they are on solid. When I went to the dealer they said the part is under engineering review and they can’t fix it anyways. My truck now won’t pass safety inspections and can’t be reregistered
Corrective Action:
The abs light and traction control light have been flickering for years. Now they are on solid. When I went to the dealer they said the part is under engineering review and they can’t fix it anyways. My truck now won’t pass safety inspections and can’t be reregistered
Additional Notes:
The abs light and traction control light have been flickering for years. Now they are on solid. When I went to the dealer they said the part is under engineering review and they can’t fix it anyways. My truck now won’t pass safety inspections and can’t be reregistered
Mfg Campaign: 11575066
Recall Date: Mar 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The abs light and traction control light have been flickering for years. Now they are on solid. When I went to the dealer they said the part is under engineering review and they can’t fix it anyways. My truck now won’t pass safety inspections and can’t be reregistered
Corrective Action:
The abs light and traction control light have been flickering for years. Now they are on solid. When I went to the dealer they said the part is under engineering review and they can’t fix it anyways. My truck now won’t pass safety inspections and can’t be reregistered
Additional Notes:
The abs light and traction control light have been flickering for years. Now they are on solid. When I went to the dealer they said the part is under engineering review and they can’t fix it anyways. My truck now won’t pass safety inspections and can’t be reregistered
Mfg Campaign: 11575066
Recall Date: Mar 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle has lost all antilock brakes Lights on dash warn there is a issue with vehicle safety capabilities. The trailer brakes will not activate. Dealer says common issues with 2017 2018 and cannot fix due to parts not available for a year. People are putting their lives in danger operating this truck with this issue. I have had work on this problem before costing thousands of dollars. I can't belive you let them effectively shun safety and lives.
Corrective Action:
The vehicle has lost all antilock brakes Lights on dash warn there is a issue with vehicle safety capabilities. The trailer brakes will not activate. Dealer says common issues with 2017 2018 and cannot fix due to parts not available for a year. People are putting their lives in danger operating this truck with this issue. I have had work on this problem before costing thousands of dollars. I can't belive you let them effectively shun safety and lives.
Additional Notes:
The vehicle has lost all antilock brakes Lights on dash warn there is a issue with vehicle safety capabilities. The trailer brakes will not activate. Dealer says common issues with 2017 2018 and cannot fix due to parts not available for a year. People are putting their lives in danger operating this truck with this issue. I have had work on this problem before costing thousands of dollars. I can't belive you let them effectively shun safety and lives.
Mfg Campaign: 11575100
Recall Date: Mar 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The vehicle has lost all antilock brakes Lights on dash warn there is a issue with vehicle safety capabilities. The trailer brakes will not activate. Dealer says common issues with 2017 2018 and cannot fix due to parts not available for a year. People are putting their lives in danger operating this truck with this issue. I have had work on this problem before costing thousands of dollars. I can't belive you let them effectively shun safety and lives.
Corrective Action:
The vehicle has lost all antilock brakes Lights on dash warn there is a issue with vehicle safety capabilities. The trailer brakes will not activate. Dealer says common issues with 2017 2018 and cannot fix due to parts not available for a year. People are putting their lives in danger operating this truck with this issue. I have had work on this problem before costing thousands of dollars. I can't belive you let them effectively shun safety and lives.
Additional Notes:
The vehicle has lost all antilock brakes Lights on dash warn there is a issue with vehicle safety capabilities. The trailer brakes will not activate. Dealer says common issues with 2017 2018 and cannot fix due to parts not available for a year. People are putting their lives in danger operating this truck with this issue. I have had work on this problem before costing thousands of dollars. I can't belive you let them effectively shun safety and lives.
Mfg Campaign: 11575100
Recall Date: Mar 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The vehicle has lost all antilock brakes Lights on dash warn there is a issue with vehicle safety capabilities. The trailer brakes will not activate. Dealer says common issues with 2017 2018 and cannot fix due to parts not available for a year. People are putting their lives in danger operating this truck with this issue. I have had work on this problem before costing thousands of dollars. I can't belive you let them effectively shun safety and lives.
Corrective Action:
The vehicle has lost all antilock brakes Lights on dash warn there is a issue with vehicle safety capabilities. The trailer brakes will not activate. Dealer says common issues with 2017 2018 and cannot fix due to parts not available for a year. People are putting their lives in danger operating this truck with this issue. I have had work on this problem before costing thousands of dollars. I can't belive you let them effectively shun safety and lives.
Additional Notes:
The vehicle has lost all antilock brakes Lights on dash warn there is a issue with vehicle safety capabilities. The trailer brakes will not activate. Dealer says common issues with 2017 2018 and cannot fix due to parts not available for a year. People are putting their lives in danger operating this truck with this issue. I have had work on this problem before costing thousands of dollars. I can't belive you let them effectively shun safety and lives.
Mfg Campaign: 11575100
Recall Date: Mar 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS module on my 2018 Ram 2500 has failed. It is throwing a C0020-01 code. As a result, the ABS and traction control safety feature are no longer working. The warning lights for both are displayed on my dash.
Corrective Action:
The ABS module on my 2018 Ram 2500 has failed. It is throwing a C0020-01 code. As a result, the ABS and traction control safety feature are no longer working. The warning lights for both are displayed on my dash.
Additional Notes:
The ABS module on my 2018 Ram 2500 has failed. It is throwing a C0020-01 code. As a result, the ABS and traction control safety feature are no longer working. The warning lights for both are displayed on my dash.
Mfg Campaign: 11574697
Recall Date: Feb 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Potential Consequences:
There is a failure in the brake system. Either the HCU or ABS module has failed. the cost of repair is in the 1500.00 range. I have since learned that this was/is a problem with this year of vehicle and a class action was started. I'm looking reimbursement to the repair. Dodge should be covering a known safety issue. I haven't repaired it yet
Corrective Action:
There is a failure in the brake system. Either the HCU or ABS module has failed. the cost of repair is in the 1500.00 range. I have since learned that this was/is a problem with this year of vehicle and a class action was started. I'm looking reimbursement to the repair. Dodge should be covering a known safety issue. I haven't repaired it yet
Additional Notes:
There is a failure in the brake system. Either the HCU or ABS module has failed. the cost of repair is in the 1500.00 range. I have since learned that this was/is a problem with this year of vehicle and a class action was started. I'm looking reimbursement to the repair. Dodge should be covering a known safety issue. I haven't repaired it yet
Mfg Campaign: 11574771
Recall Date: Feb 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Warning light to service the Electronic Braking System came on. Has been intermittent since. Contacted dealer and the HCU needs replacing. Vehicle is under mfg extended warranty. They claim part not covered. There are hundreds of complaints about this along with a class action lawsuit filed last year in CA. Brakes may fail without repair. 4WD will not engage since warning light came on. Lawsuit alleges Chrysler knew of this defect before selling. I have scheduled a replacement of the unit for 3/1/2024
Corrective Action:
Warning light to service the Electronic Braking System came on. Has been intermittent since. Contacted dealer and the HCU needs replacing. Vehicle is under mfg extended warranty. They claim part not covered. There are hundreds of complaints about this along with a class action lawsuit filed last year in CA. Brakes may fail without repair. 4WD will not engage since warning light came on. Lawsuit alleges Chrysler knew of this defect before selling. I have scheduled a replacement of the unit for 3/1/2024
Additional Notes:
Warning light to service the Electronic Braking System came on. Has been intermittent since. Contacted dealer and the HCU needs replacing. Vehicle is under mfg extended warranty. They claim part not covered. There are hundreds of complaints about this along with a class action lawsuit filed last year in CA. Brakes may fail without repair. 4WD will not engage since warning light came on. Lawsuit alleges Chrysler knew of this defect before selling. I have scheduled a replacement of the unit for 3/1/2024
Mfg Campaign: 11574488
Recall Date: Feb 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Warning light to service the Electronic Braking System came on. Has been intermittent since. Contacted dealer and the HCU needs replacing. Vehicle is under mfg extended warranty. They claim part not covered. There are hundreds of complaints about this along with a class action lawsuit filed last year in CA. Brakes may fail without repair. 4WD will not engage since warning light came on. Lawsuit alleges Chrysler knew of this defect before selling. I have scheduled a replacement of the unit for 3/1/2024
Corrective Action:
Warning light to service the Electronic Braking System came on. Has been intermittent since. Contacted dealer and the HCU needs replacing. Vehicle is under mfg extended warranty. They claim part not covered. There are hundreds of complaints about this along with a class action lawsuit filed last year in CA. Brakes may fail without repair. 4WD will not engage since warning light came on. Lawsuit alleges Chrysler knew of this defect before selling. I have scheduled a replacement of the unit for 3/1/2024
Additional Notes:
Warning light to service the Electronic Braking System came on. Has been intermittent since. Contacted dealer and the HCU needs replacing. Vehicle is under mfg extended warranty. They claim part not covered. There are hundreds of complaints about this along with a class action lawsuit filed last year in CA. Brakes may fail without repair. 4WD will not engage since warning light came on. Lawsuit alleges Chrysler knew of this defect before selling. I have scheduled a replacement of the unit for 3/1/2024
Mfg Campaign: 11574488
Recall Date: Feb 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
when hauling my 20' enclosed trailer with a 10k lbs load my 2018 ram 2500 turbo actuator went out. my exhaust brake is inoperable due to the turbo actuator not functioning properly. the truck does not build boost as it should. there is a service bulletin for 2015 ram 2500 with 6,7 cummins in them. bulletin number [XXX]. this bulletin covers the exact part that went out on my truck while hauling. the part numbers from 2015 to 2018 model years did not change. i have attempted to reach out to ram about this issue. they state that the part is different even though the dealership says it is the same. here is a link to said defective part. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
when hauling my 20' enclosed trailer with a 10k lbs load my 2018 ram 2500 turbo actuator went out. my exhaust brake is inoperable due to the turbo actuator not functioning properly. the truck does not build boost as it should. there is a service bulletin for 2015 ram 2500 with 6,7 cummins in them. bulletin number [XXX]. this bulletin covers the exact part that went out on my truck while hauling. the part numbers from 2015 to 2018 model years did not change. i have attempted to reach out to ram about this issue. they state that the part is different even though the dealership says it is the same. here is a link to said defective part. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
when hauling my 20' enclosed trailer with a 10k lbs load my 2018 ram 2500 turbo actuator went out. my exhaust brake is inoperable due to the turbo actuator not functioning properly. the truck does not build boost as it should. there is a service bulletin for 2015 ram 2500 with 6,7 cummins in them. bulletin number [XXX]. this bulletin covers the exact part that went out on my truck while hauling. the part numbers from 2015 to 2018 model years did not change. i have attempted to reach out to ram about this issue. they state that the part is different even though the dealership says it is the same. here is a link to said defective part. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11574515
Recall Date: Feb 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
when hauling my 20' enclosed trailer with a 10k lbs load my 2018 ram 2500 turbo actuator went out. my exhaust brake is inoperable due to the turbo actuator not functioning properly. the truck does not build boost as it should. there is a service bulletin for 2015 ram 2500 with 6,7 cummins in them. bulletin number [XXX]. this bulletin covers the exact part that went out on my truck while hauling. the part numbers from 2015 to 2018 model years did not change. i have attempted to reach out to ram about this issue. they state that the part is different even though the dealership says it is the same. here is a link to said defective part. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
when hauling my 20' enclosed trailer with a 10k lbs load my 2018 ram 2500 turbo actuator went out. my exhaust brake is inoperable due to the turbo actuator not functioning properly. the truck does not build boost as it should. there is a service bulletin for 2015 ram 2500 with 6,7 cummins in them. bulletin number [XXX]. this bulletin covers the exact part that went out on my truck while hauling. the part numbers from 2015 to 2018 model years did not change. i have attempted to reach out to ram about this issue. they state that the part is different even though the dealership says it is the same. here is a link to said defective part. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
when hauling my 20' enclosed trailer with a 10k lbs load my 2018 ram 2500 turbo actuator went out. my exhaust brake is inoperable due to the turbo actuator not functioning properly. the truck does not build boost as it should. there is a service bulletin for 2015 ram 2500 with 6,7 cummins in them. bulletin number [XXX]. this bulletin covers the exact part that went out on my truck while hauling. the part numbers from 2015 to 2018 model years did not change. i have attempted to reach out to ram about this issue. they state that the part is different even though the dealership says it is the same. here is a link to said defective part. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11574515
Recall Date: Feb 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while towing a trailer at 55 MPH, the turbo actuator failed to operate with the check engine warning light illuminated. Upon investigation, the contact discovered Technical Service Bulletin: 09-005-22 which linked the failure to the turbo actuator kit. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was then notified of the failure and referred the contact back to the dealer to have a diagnostic test performed. The vehicle was not repaired. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while towing a trailer at 55 MPH, the turbo actuator failed to operate with the check engine warning light illuminated. Upon investigation, the contact discovered Technical Service Bulletin: 09-005-22 which linked the failure to the turbo actuator kit. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was then notified of the failure and referred the contact back to the dealer to have a diagnostic test performed. The vehicle was not repaired. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while towing a trailer at 55 MPH, the turbo actuator failed to operate with the check engine warning light illuminated. Upon investigation, the contact discovered Technical Service Bulletin: 09-005-22 which linked the failure to the turbo actuator kit. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was then notified of the failure and referred the contact back to the dealer to have a diagnostic test performed. The vehicle was not repaired. The failure mileage was approximately 130,000.
Mfg Campaign: 11574528
Recall Date: Feb 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The truck last year started flashing the ABS and traction control lights. On the screen it says I have to service my braking system. As soon as that warning comes on, I lose traction control and it’s awful to dry in snowy or wet conditions. The truck just hit 28 thousand miles. I contacted the Ram dealership and they are aware of the issue but stated there is no recall so they’re not addressing the issue.
Corrective Action:
The truck last year started flashing the ABS and traction control lights. On the screen it says I have to service my braking system. As soon as that warning comes on, I lose traction control and it’s awful to dry in snowy or wet conditions. The truck just hit 28 thousand miles. I contacted the Ram dealership and they are aware of the issue but stated there is no recall so they’re not addressing the issue.
Additional Notes:
The truck last year started flashing the ABS and traction control lights. On the screen it says I have to service my braking system. As soon as that warning comes on, I lose traction control and it’s awful to dry in snowy or wet conditions. The truck just hit 28 thousand miles. I contacted the Ram dealership and they are aware of the issue but stated there is no recall so they’re not addressing the issue.
Mfg Campaign: 11574149
Recall Date: Feb 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The truck last year started flashing the ABS and traction control lights. On the screen it says I have to service my braking system. As soon as that warning comes on, I lose traction control and it’s awful to dry in snowy or wet conditions. The truck just hit 28 thousand miles. I contacted the Ram dealership and they are aware of the issue but stated there is no recall so they’re not addressing the issue.
Corrective Action:
The truck last year started flashing the ABS and traction control lights. On the screen it says I have to service my braking system. As soon as that warning comes on, I lose traction control and it’s awful to dry in snowy or wet conditions. The truck just hit 28 thousand miles. I contacted the Ram dealership and they are aware of the issue but stated there is no recall so they’re not addressing the issue.
Additional Notes:
The truck last year started flashing the ABS and traction control lights. On the screen it says I have to service my braking system. As soon as that warning comes on, I lose traction control and it’s awful to dry in snowy or wet conditions. The truck just hit 28 thousand miles. I contacted the Ram dealership and they are aware of the issue but stated there is no recall so they’re not addressing the issue.
Mfg Campaign: 11574149
Recall Date: Feb 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
We purchased our Ram 2018 /2500/4WD Mega 6'4'' Larami in 2019. I only had 7,853 miles on it. When we drove the truck to Tenn, the Abs and traction control lights kept coming on the display. This kept happening throughout the trip. On [XXX] we had returned and taken the truck to Dodge dealership for inspection. They performed diagnostics and found Abs motor internal failure, this was replaced, and the brakes were bleed. The code was: C0020-01. The truck was still on warranty. On [XXX], once again we had the antilock brake system / Elec braking system light came on the display. Verified concern found Abs code module internal at this time rec replace of Abs pump. (Direct wording on invoice). Truck still under warranty. In Dec 2023, we returned to Dodge dealer again for constant display of the Abs traction control lights flashing on and off. We started videoing this to prove the problem had NOT been fully fixed. We were told by the dealership that the HCU part was not available till spring or summer of the following year. By this time, the truck is no longer under warranty. This problem is not only annoying, but the issue of safety is foremost. We don't drive the truck in the rain for fear of losing traction. We have a boat that sits there because we are concerned about stopping the load. This seriously needs to be addressed by the manufacturer. I have read several accounts of other owner experiencing the very same issues. I don't want to have to pay out of pocket for a problem that had been documented and supposedly fixed two years ago. This needs a permanent solution. This truck was a large purchase for us, we are not using it to its fullest potential due to problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
We purchased our Ram 2018 /2500/4WD Mega 6'4'' Larami in 2019. I only had 7,853 miles on it. When we drove the truck to Tenn, the Abs and traction control lights kept coming on the display. This kept happening throughout the trip. On [XXX] we had returned and taken the truck to Dodge dealership for inspection. They performed diagnostics and found Abs motor internal failure, this was replaced, and the brakes were bleed. The code was: C0020-01. The truck was still on warranty. On [XXX], once again we had the antilock brake system / Elec braking system light came on the display. Verified concern found Abs code module internal at this time rec replace of Abs pump. (Direct wording on invoice). Truck still under warranty. In Dec 2023, we returned to Dodge dealer again for constant display of the Abs traction control lights flashing on and off. We started videoing this to prove the problem had NOT been fully fixed. We were told by the dealership that the HCU part was not available till spring or summer of the following year. By this time, the truck is no longer under warranty. This problem is not only annoying, but the issue of safety is foremost. We don't drive the truck in the rain for fear of losing traction. We have a boat that sits there because we are concerned about stopping the load. This seriously needs to be addressed by the manufacturer. I have read several accounts of other owner experiencing the very same issues. I don't want to have to pay out of pocket for a problem that had been documented and supposedly fixed two years ago. This needs a permanent solution. This truck was a large purchase for us, we are not using it to its fullest potential due to problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
We purchased our Ram 2018 /2500/4WD Mega 6'4'' Larami in 2019. I only had 7,853 miles on it. When we drove the truck to Tenn, the Abs and traction control lights kept coming on the display. This kept happening throughout the trip. On [XXX] we had returned and taken the truck to Dodge dealership for inspection. They performed diagnostics and found Abs motor internal failure, this was replaced, and the brakes were bleed. The code was: C0020-01. The truck was still on warranty. On [XXX], once again we had the antilock brake system / Elec braking system light came on the display. Verified concern found Abs code module internal at this time rec replace of Abs pump. (Direct wording on invoice). Truck still under warranty. In Dec 2023, we returned to Dodge dealer again for constant display of the Abs traction control lights flashing on and off. We started videoing this to prove the problem had NOT been fully fixed. We were told by the dealership that the HCU part was not available till spring or summer of the following year. By this time, the truck is no longer under warranty. This problem is not only annoying, but the issue of safety is foremost. We don't drive the truck in the rain for fear of losing traction. We have a boat that sits there because we are concerned about stopping the load. This seriously needs to be addressed by the manufacturer. I have read several accounts of other owner experiencing the very same issues. I don't want to have to pay out of pocket for a problem that had been documented and supposedly fixed two years ago. This needs a permanent solution. This truck was a large purchase for us, we are not using it to its fullest potential due to problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11574201
Recall Date: Feb 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the "Service ABS Electronic Braking System" message was displayed, and the vehicle would not immediately stop while depressing the brake pedal. Additionally, the cruise control failed to operate while the message was displayed. The vehicle was taken to the local dealer who diagnosed that the ABS Hydraulic Brake Module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the "Service ABS Electronic Braking System" message was displayed, and the vehicle would not immediately stop while depressing the brake pedal. Additionally, the cruise control failed to operate while the message was displayed. The vehicle was taken to the local dealer who diagnosed that the ABS Hydraulic Brake Module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the "Service ABS Electronic Braking System" message was displayed, and the vehicle would not immediately stop while depressing the brake pedal. Additionally, the cruise control failed to operate while the message was displayed. The vehicle was taken to the local dealer who diagnosed that the ABS Hydraulic Brake Module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,000.
Mfg Campaign: 11574300
Recall Date: Feb 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Hydraulic Control Unit Chrysler part number 68143491AA failed and has not been replaced yet. This causes the Anti-lock braking system and Traction control system to no longer function limiting function under wet or slippery conditions. This puts the driver and others at risk. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. There were no Warning lamps/messaged before failure only after. These would be ABS lamp and traction control lamp plus a service ABS warning message. It flashed intermittently for months before finally staying on permanently starting a couple weeks ago.
Corrective Action:
The Hydraulic Control Unit Chrysler part number 68143491AA failed and has not been replaced yet. This causes the Anti-lock braking system and Traction control system to no longer function limiting function under wet or slippery conditions. This puts the driver and others at risk. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. There were no Warning lamps/messaged before failure only after. These would be ABS lamp and traction control lamp plus a service ABS warning message. It flashed intermittently for months before finally staying on permanently starting a couple weeks ago.
Additional Notes:
The Hydraulic Control Unit Chrysler part number 68143491AA failed and has not been replaced yet. This causes the Anti-lock braking system and Traction control system to no longer function limiting function under wet or slippery conditions. This puts the driver and others at risk. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. There were no Warning lamps/messaged before failure only after. These would be ABS lamp and traction control lamp plus a service ABS warning message. It flashed intermittently for months before finally staying on permanently starting a couple weeks ago.
Mfg Campaign: 11574069
Recall Date: Feb 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The abs/traction control message goes off intermittently. The truck dings and beeps from the dash with a message that says “service abs”. This is a known issue with this yr/make truck.
Corrective Action:
The abs/traction control message goes off intermittently. The truck dings and beeps from the dash with a message that says “service abs”. This is a known issue with this yr/make truck.
Additional Notes:
The abs/traction control message goes off intermittently. The truck dings and beeps from the dash with a message that says “service abs”. This is a known issue with this yr/make truck.
Mfg Campaign: 11573870
Recall Date: Feb 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The abs/traction control message goes off intermittently. The truck dings and beeps from the dash with a message that says “service abs”. This is a known issue with this yr/make truck.
Corrective Action:
The abs/traction control message goes off intermittently. The truck dings and beeps from the dash with a message that says “service abs”. This is a known issue with this yr/make truck.
Additional Notes:
The abs/traction control message goes off intermittently. The truck dings and beeps from the dash with a message that says “service abs”. This is a known issue with this yr/make truck.
Mfg Campaign: 11573870
Recall Date: Feb 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The abs/traction control message goes off intermittently. The truck dings and beeps from the dash with a message that says “service abs”. This is a known issue with this yr/make truck.
Corrective Action:
The abs/traction control message goes off intermittently. The truck dings and beeps from the dash with a message that says “service abs”. This is a known issue with this yr/make truck.
Additional Notes:
The abs/traction control message goes off intermittently. The truck dings and beeps from the dash with a message that says “service abs”. This is a known issue with this yr/make truck.
Mfg Campaign: 11573870
Recall Date: Feb 25, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury