Complaints & Recalls
Official Safety Recalls - Important!
39 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZA3
Recall Date: Nov 10, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z20
Recall Date: Mar 10, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z08
Recall Date: Jan 27, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y78
Recall Date: Nov 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W70
Recall Date: Oct 8, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W24, W44
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W03
Recall Date: Jan 24, 2020
Consumer Complaints
210 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2020 Ram 2500. The contact stated while driving at approximately 45 MPH, the contact swerved to the left to avoid crashing into a deer. The contact stated that when he attempted to return the vehicle to the right lane the vehicle's front end continued to turn to the left as the rear end of the vehicle spun out to the right. The contact stated that the vehicle hit the shoulder of the road on the right side, rolled once, and stopped. The vehicle had rolled onto the passenger side of the vehicle. The contact stated that no air bags inflated. The contact stated that the right side of the vehicle was dented and heavily scratched, and the right front and rear passenger doors were crushed, and the glass of the rear cab window was broken. The contact had not noticed any warning lights. The contact stated that he had bruises on the left side of his forehead and an abrasion on his right ear. The contact was driven to a local ER by a friend and had a CT scan performed and was released. The contact stated that a state trooper had written a report and issued a citation. The contact had the vehicle towed to his residence. The vehicle had not been diagnosed and was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The manufacturer was informed of the failure. The failure mileage was approximately 115,000.
Corrective Action:
The contact owns a 2020 Ram 2500. The contact stated while driving at approximately 45 MPH, the contact swerved to the left to avoid crashing into a deer. The contact stated that when he attempted to return the vehicle to the right lane the vehicle's front end continued to turn to the left as the rear end of the vehicle spun out to the right. The contact stated that the vehicle hit the shoulder of the road on the right side, rolled once, and stopped. The vehicle had rolled onto the passenger side of the vehicle. The contact stated that no air bags inflated. The contact stated that the right side of the vehicle was dented and heavily scratched, and the right front and rear passenger doors were crushed, and the glass of the rear cab window was broken. The contact had not noticed any warning lights. The contact stated that he had bruises on the left side of his forehead and an abrasion on his right ear. The contact was driven to a local ER by a friend and had a CT scan performed and was released. The contact stated that a state trooper had written a report and issued a citation. The contact had the vehicle towed to his residence. The vehicle had not been diagnosed and was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The manufacturer was informed of the failure. The failure mileage was approximately 115,000.
Additional Notes:
The contact owns a 2020 Ram 2500. The contact stated while driving at approximately 45 MPH, the contact swerved to the left to avoid crashing into a deer. The contact stated that when he attempted to return the vehicle to the right lane the vehicle's front end continued to turn to the left as the rear end of the vehicle spun out to the right. The contact stated that the vehicle hit the shoulder of the road on the right side, rolled once, and stopped. The vehicle had rolled onto the passenger side of the vehicle. The contact stated that no air bags inflated. The contact stated that the right side of the vehicle was dented and heavily scratched, and the right front and rear passenger doors were crushed, and the glass of the rear cab window was broken. The contact had not noticed any warning lights. The contact stated that he had bruises on the left side of his forehead and an abrasion on his right ear. The contact was driven to a local ER by a friend and had a CT scan performed and was released. The contact stated that a state trooper had written a report and issued a citation. The contact had the vehicle towed to his residence. The vehicle had not been diagnosed and was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The manufacturer was informed of the failure. The failure mileage was approximately 115,000.
Mfg Campaign: 11579705
Recall Date: Mar 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2020 Ram 2500. The contact stated while driving at approximately 45 MPH, the contact swerved to the left to avoid crashing into a deer. The contact stated that when he attempted to return the vehicle to the right lane the vehicle's front end continued to turn to the left as the rear end of the vehicle spun out to the right. The contact stated that the vehicle hit the shoulder of the road on the right side, rolled once, and stopped. The vehicle had rolled onto the passenger side of the vehicle. The contact stated that no air bags inflated. The contact stated that the right side of the vehicle was dented and heavily scratched, and the right front and rear passenger doors were crushed, and the glass of the rear cab window was broken. The contact had not noticed any warning lights. The contact stated that he had bruises on the left side of his forehead and an abrasion on his right ear. The contact was driven to a local ER by a friend and had a CT scan performed and was released. The contact stated that a state trooper had written a report and issued a citation. The contact had the vehicle towed to his residence. The vehicle had not been diagnosed and was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The manufacturer was informed of the failure. The failure mileage was approximately 115,000.
Corrective Action:
The contact owns a 2020 Ram 2500. The contact stated while driving at approximately 45 MPH, the contact swerved to the left to avoid crashing into a deer. The contact stated that when he attempted to return the vehicle to the right lane the vehicle's front end continued to turn to the left as the rear end of the vehicle spun out to the right. The contact stated that the vehicle hit the shoulder of the road on the right side, rolled once, and stopped. The vehicle had rolled onto the passenger side of the vehicle. The contact stated that no air bags inflated. The contact stated that the right side of the vehicle was dented and heavily scratched, and the right front and rear passenger doors were crushed, and the glass of the rear cab window was broken. The contact had not noticed any warning lights. The contact stated that he had bruises on the left side of his forehead and an abrasion on his right ear. The contact was driven to a local ER by a friend and had a CT scan performed and was released. The contact stated that a state trooper had written a report and issued a citation. The contact had the vehicle towed to his residence. The vehicle had not been diagnosed and was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The manufacturer was informed of the failure. The failure mileage was approximately 115,000.
Additional Notes:
The contact owns a 2020 Ram 2500. The contact stated while driving at approximately 45 MPH, the contact swerved to the left to avoid crashing into a deer. The contact stated that when he attempted to return the vehicle to the right lane the vehicle's front end continued to turn to the left as the rear end of the vehicle spun out to the right. The contact stated that the vehicle hit the shoulder of the road on the right side, rolled once, and stopped. The vehicle had rolled onto the passenger side of the vehicle. The contact stated that no air bags inflated. The contact stated that the right side of the vehicle was dented and heavily scratched, and the right front and rear passenger doors were crushed, and the glass of the rear cab window was broken. The contact had not noticed any warning lights. The contact stated that he had bruises on the left side of his forehead and an abrasion on his right ear. The contact was driven to a local ER by a friend and had a CT scan performed and was released. The contact stated that a state trooper had written a report and issued a citation. The contact had the vehicle towed to his residence. The vehicle had not been diagnosed and was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The manufacturer was informed of the failure. The failure mileage was approximately 115,000.
Mfg Campaign: 11579705
Recall Date: Mar 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My 2500 RAM longbed crewcab is a "Tradesman", i am a contractor, so i put a lumber rack on my truck because i also am a TRADESMAN! Problem is this bed rail is 80% hollow and covered with cheap Chinese plastic. I have stress fractures on the outside sheetmetal body panels. And this is with an empty rack 99% of the time. If a work truck cannot be used for work then what the hell is it good for? What the hell do i do about a steadily growing fracture in the structural steel bed? Seatbelt springs are pathetic and barely retract, half the time they remain loose. Drivers side has been replaced and still does not properly retract
Corrective Action:
My 2500 RAM longbed crewcab is a "Tradesman", i am a contractor, so i put a lumber rack on my truck because i also am a TRADESMAN! Problem is this bed rail is 80% hollow and covered with cheap Chinese plastic. I have stress fractures on the outside sheetmetal body panels. And this is with an empty rack 99% of the time. If a work truck cannot be used for work then what the hell is it good for? What the hell do i do about a steadily growing fracture in the structural steel bed? Seatbelt springs are pathetic and barely retract, half the time they remain loose. Drivers side has been replaced and still does not properly retract
Additional Notes:
My 2500 RAM longbed crewcab is a "Tradesman", i am a contractor, so i put a lumber rack on my truck because i also am a TRADESMAN! Problem is this bed rail is 80% hollow and covered with cheap Chinese plastic. I have stress fractures on the outside sheetmetal body panels. And this is with an empty rack 99% of the time. If a work truck cannot be used for work then what the hell is it good for? What the hell do i do about a steadily growing fracture in the structural steel bed? Seatbelt springs are pathetic and barely retract, half the time they remain loose. Drivers side has been replaced and still does not properly retract
Mfg Campaign: 11565514
Recall Date: Jan 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
My 2500 RAM longbed crewcab is a "Tradesman", i am a contractor, so i put a lumber rack on my truck because i also am a TRADESMAN! Problem is this bed rail is 80% hollow and covered with cheap Chinese plastic. I have stress fractures on the outside sheetmetal body panels. And this is with an empty rack 99% of the time. If a work truck cannot be used for work then what the hell is it good for? What the hell do i do about a steadily growing fracture in the structural steel bed? Seatbelt springs are pathetic and barely retract, half the time they remain loose. Drivers side has been replaced and still does not properly retract
Corrective Action:
My 2500 RAM longbed crewcab is a "Tradesman", i am a contractor, so i put a lumber rack on my truck because i also am a TRADESMAN! Problem is this bed rail is 80% hollow and covered with cheap Chinese plastic. I have stress fractures on the outside sheetmetal body panels. And this is with an empty rack 99% of the time. If a work truck cannot be used for work then what the hell is it good for? What the hell do i do about a steadily growing fracture in the structural steel bed? Seatbelt springs are pathetic and barely retract, half the time they remain loose. Drivers side has been replaced and still does not properly retract
Additional Notes:
My 2500 RAM longbed crewcab is a "Tradesman", i am a contractor, so i put a lumber rack on my truck because i also am a TRADESMAN! Problem is this bed rail is 80% hollow and covered with cheap Chinese plastic. I have stress fractures on the outside sheetmetal body panels. And this is with an empty rack 99% of the time. If a work truck cannot be used for work then what the hell is it good for? What the hell do i do about a steadily growing fracture in the structural steel bed? Seatbelt springs are pathetic and barely retract, half the time they remain loose. Drivers side has been replaced and still does not properly retract
Mfg Campaign: 11565514
Recall Date: Jan 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving around 40mph the vehicle shifted from D to P by itself and the 4 way flashers turned on. I immediately turned the knob back to D and it corrected itself and went back to normal operation.
Corrective Action:
While driving around 40mph the vehicle shifted from D to P by itself and the 4 way flashers turned on. I immediately turned the knob back to D and it corrected itself and went back to normal operation.
Additional Notes:
While driving around 40mph the vehicle shifted from D to P by itself and the 4 way flashers turned on. I immediately turned the knob back to D and it corrected itself and went back to normal operation.
Mfg Campaign: 11565555
Recall Date: Jan 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission dipstick threw out of the truck while moving and causes transmission fluid to spray out and now the truck will not move. It’s throwing 2 codes for the 3rd and 5th gears malfunctioning. There is a recall on the transmission we were not notified about until we called the dealership to explain what happened.
Corrective Action:
Transmission dipstick threw out of the truck while moving and causes transmission fluid to spray out and now the truck will not move. It’s throwing 2 codes for the 3rd and 5th gears malfunctioning. There is a recall on the transmission we were not notified about until we called the dealership to explain what happened.
Additional Notes:
Transmission dipstick threw out of the truck while moving and causes transmission fluid to spray out and now the truck will not move. It’s throwing 2 codes for the 3rd and 5th gears malfunctioning. There is a recall on the transmission we were not notified about until we called the dealership to explain what happened.
Mfg Campaign: 11562426
Recall Date: Dec 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Transmission dipstick threw out of the truck while moving and causes transmission fluid to spray out and now the truck will not move. It’s throwing 2 codes for the 3rd and 5th gears malfunctioning. There is a recall on the transmission we were not notified about until we called the dealership to explain what happened.
Corrective Action:
Transmission dipstick threw out of the truck while moving and causes transmission fluid to spray out and now the truck will not move. It’s throwing 2 codes for the 3rd and 5th gears malfunctioning. There is a recall on the transmission we were not notified about until we called the dealership to explain what happened.
Additional Notes:
Transmission dipstick threw out of the truck while moving and causes transmission fluid to spray out and now the truck will not move. It’s throwing 2 codes for the 3rd and 5th gears malfunctioning. There is a recall on the transmission we were not notified about until we called the dealership to explain what happened.
Mfg Campaign: 11562426
Recall Date: Dec 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Ram 2500. The contact stated that on two separate occasions, while driving at highway speeds, the power steering assist failed to operate as designed. There was no warning light illuminated. The vehicle was initially taken to a dealer where the power steering assist was repaired under warranty. Despite the repair, the contact stated that the failure occurred a second time without warning. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 35,000.
Corrective Action:
The contact owns a 2020 Ram 2500. The contact stated that on two separate occasions, while driving at highway speeds, the power steering assist failed to operate as designed. There was no warning light illuminated. The vehicle was initially taken to a dealer where the power steering assist was repaired under warranty. Despite the repair, the contact stated that the failure occurred a second time without warning. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 35,000.
Additional Notes:
The contact owns a 2020 Ram 2500. The contact stated that on two separate occasions, while driving at highway speeds, the power steering assist failed to operate as designed. There was no warning light illuminated. The vehicle was initially taken to a dealer where the power steering assist was repaired under warranty. Despite the repair, the contact stated that the failure occurred a second time without warning. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 35,000.
Mfg Campaign: 11560869
Recall Date: Dec 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Reverse camera too bright cannot see side mirrors while driving at night. Cannot dim or turn off camera to see mirrors. even worse when towing trailer and or when raining.
Corrective Action:
Reverse camera too bright cannot see side mirrors while driving at night. Cannot dim or turn off camera to see mirrors. even worse when towing trailer and or when raining.
Additional Notes:
Reverse camera too bright cannot see side mirrors while driving at night. Cannot dim or turn off camera to see mirrors. even worse when towing trailer and or when raining.
Mfg Campaign: 11559679
Recall Date: Dec 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
There is a known issue with the vehicle surging during normal driving situations. Doge has an article about this but will not address or fix the issue. Their article states that it’s possible that this will not create a code. I have 42000 miles on this engine.
Corrective Action:
There is a known issue with the vehicle surging during normal driving situations. Doge has an article about this but will not address or fix the issue. Their article states that it’s possible that this will not create a code. I have 42000 miles on this engine.
Additional Notes:
There is a known issue with the vehicle surging during normal driving situations. Doge has an article about this but will not address or fix the issue. Their article states that it’s possible that this will not create a code. I have 42000 miles on this engine.
Mfg Campaign: 11558894
Recall Date: Dec 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There is a known issue with the vehicle surging during normal driving situations. Doge has an article about this but will not address or fix the issue. Their article states that it’s possible that this will not create a code. I have 42000 miles on this engine.
Corrective Action:
There is a known issue with the vehicle surging during normal driving situations. Doge has an article about this but will not address or fix the issue. Their article states that it’s possible that this will not create a code. I have 42000 miles on this engine.
Additional Notes:
There is a known issue with the vehicle surging during normal driving situations. Doge has an article about this but will not address or fix the issue. Their article states that it’s possible that this will not create a code. I have 42000 miles on this engine.
Mfg Campaign: 11558894
Recall Date: Dec 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
On the night of 30 Oct 2023, I was travelling through St George, Utah on my way back to Las Vegas. I was in the middle lane of traffic doing roughly 75 mph when my passenger side front tire lost all pressure and shredded apart which nearly caused me to slam into the side of a tractor/trailer. After looking over the tire/wheel to determine what caused the failure I noticed the side of the valve stem had blown out. This is the second valve stem where the side of the stem blew out. After researching online it appears this is a recurring problem although something I have never experienced in 30+ years of driving. I have not brought the wheel/valve stem to anyone to inspect the item since the failure is obvious (see pics). There were no warning lamps, messages or other symptoms.
Corrective Action:
On the night of 30 Oct 2023, I was travelling through St George, Utah on my way back to Las Vegas. I was in the middle lane of traffic doing roughly 75 mph when my passenger side front tire lost all pressure and shredded apart which nearly caused me to slam into the side of a tractor/trailer. After looking over the tire/wheel to determine what caused the failure I noticed the side of the valve stem had blown out. This is the second valve stem where the side of the stem blew out. After researching online it appears this is a recurring problem although something I have never experienced in 30+ years of driving. I have not brought the wheel/valve stem to anyone to inspect the item since the failure is obvious (see pics). There were no warning lamps, messages or other symptoms.
Additional Notes:
On the night of 30 Oct 2023, I was travelling through St George, Utah on my way back to Las Vegas. I was in the middle lane of traffic doing roughly 75 mph when my passenger side front tire lost all pressure and shredded apart which nearly caused me to slam into the side of a tractor/trailer. After looking over the tire/wheel to determine what caused the failure I noticed the side of the valve stem had blown out. This is the second valve stem where the side of the stem blew out. After researching online it appears this is a recurring problem although something I have never experienced in 30+ years of driving. I have not brought the wheel/valve stem to anyone to inspect the item since the failure is obvious (see pics). There were no warning lamps, messages or other symptoms.
Mfg Campaign: 11552850
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Potential Consequences:
The contact owns a 2020 Ram 2500. The contact stated that after refueling, the vehicle experienced reduced power and sputtering before the vehicle stalled. The vehicle was towed to the local dealer and was diagnosed with a faulty fuel injector. The fuel injector was replaced but the failure eventually recurred. The vehicle was taken back to the dealer who discovered metal shavings in the fuel pump and advised that the fuel pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V880000 (Fuel System, Diesel). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 35,000.
Corrective Action:
The contact owns a 2020 Ram 2500. The contact stated that after refueling, the vehicle experienced reduced power and sputtering before the vehicle stalled. The vehicle was towed to the local dealer and was diagnosed with a faulty fuel injector. The fuel injector was replaced but the failure eventually recurred. The vehicle was taken back to the dealer who discovered metal shavings in the fuel pump and advised that the fuel pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V880000 (Fuel System, Diesel). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 35,000.
Additional Notes:
The contact owns a 2020 Ram 2500. The contact stated that after refueling, the vehicle experienced reduced power and sputtering before the vehicle stalled. The vehicle was towed to the local dealer and was diagnosed with a faulty fuel injector. The fuel injector was replaced but the failure eventually recurred. The vehicle was taken back to the dealer who discovered metal shavings in the fuel pump and advised that the fuel pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V880000 (Fuel System, Diesel). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 35,000.
Mfg Campaign: 11541343
Recall Date: Aug 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:INJECTORS
Potential Consequences:
The contact owns a 2020 Ram 2500. The contact stated that after refueling, the vehicle experienced reduced power and sputtering before the vehicle stalled. The vehicle was towed to the local dealer and was diagnosed with a faulty fuel injector. The fuel injector was replaced but the failure eventually recurred. The vehicle was taken back to the dealer who discovered metal shavings in the fuel pump and advised that the fuel pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V880000 (Fuel System, Diesel). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 35,000.
Corrective Action:
The contact owns a 2020 Ram 2500. The contact stated that after refueling, the vehicle experienced reduced power and sputtering before the vehicle stalled. The vehicle was towed to the local dealer and was diagnosed with a faulty fuel injector. The fuel injector was replaced but the failure eventually recurred. The vehicle was taken back to the dealer who discovered metal shavings in the fuel pump and advised that the fuel pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V880000 (Fuel System, Diesel). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 35,000.
Additional Notes:
The contact owns a 2020 Ram 2500. The contact stated that after refueling, the vehicle experienced reduced power and sputtering before the vehicle stalled. The vehicle was towed to the local dealer and was diagnosed with a faulty fuel injector. The fuel injector was replaced but the failure eventually recurred. The vehicle was taken back to the dealer who discovered metal shavings in the fuel pump and advised that the fuel pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V880000 (Fuel System, Diesel). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 35,000.
Mfg Campaign: 11541343
Recall Date: Aug 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Cracked Exhaust manifold, cracked bolts, broken. 17k miles
Corrective Action:
Cracked Exhaust manifold, cracked bolts, broken. 17k miles
Additional Notes:
Cracked Exhaust manifold, cracked bolts, broken. 17k miles
Mfg Campaign: 11540055
Recall Date: Aug 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was making a left turn and something under my feet or floorboard a loud crack. then as i completed the turn there was a continue cracking sound until I stop. I looked for a problem, finding nothing obvious. As I drove off there was a noticeable knocking sound. Did not notice and different in the driving except a slight drift to the left, there is more knocking on rough roads. My 2020 Ram 2500 truck has only 18946 miles driven. I purchased the truck new, have had several of the recalls taken care of. I live in north Texas as of now 38 days temp over 100F. On a web site there are several others with the same problem and several fixes some have worked others not.
Corrective Action:
I was making a left turn and something under my feet or floorboard a loud crack. then as i completed the turn there was a continue cracking sound until I stop. I looked for a problem, finding nothing obvious. As I drove off there was a noticeable knocking sound. Did not notice and different in the driving except a slight drift to the left, there is more knocking on rough roads. My 2020 Ram 2500 truck has only 18946 miles driven. I purchased the truck new, have had several of the recalls taken care of. I live in north Texas as of now 38 days temp over 100F. On a web site there are several others with the same problem and several fixes some have worked others not.
Additional Notes:
I was making a left turn and something under my feet or floorboard a loud crack. then as i completed the turn there was a continue cracking sound until I stop. I looked for a problem, finding nothing obvious. As I drove off there was a noticeable knocking sound. Did not notice and different in the driving except a slight drift to the left, there is more knocking on rough roads. My 2020 Ram 2500 truck has only 18946 miles driven. I purchased the truck new, have had several of the recalls taken care of. I live in north Texas as of now 38 days temp over 100F. On a web site there are several others with the same problem and several fixes some have worked others not.
Mfg Campaign: 11539547
Recall Date: Aug 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I was making a left turn and something under my feet or floorboard a loud crack. then as i completed the turn there was a continue cracking sound until I stop. I looked for a problem, finding nothing obvious. As I drove off there was a noticeable knocking sound. Did not notice and different in the driving except a slight drift to the left, there is more knocking on rough roads. My 2020 Ram 2500 truck has only 18946 miles driven. I purchased the truck new, have had several of the recalls taken care of. I live in north Texas as of now 38 days temp over 100F. On a web site there are several others with the same problem and several fixes some have worked others not.
Corrective Action:
I was making a left turn and something under my feet or floorboard a loud crack. then as i completed the turn there was a continue cracking sound until I stop. I looked for a problem, finding nothing obvious. As I drove off there was a noticeable knocking sound. Did not notice and different in the driving except a slight drift to the left, there is more knocking on rough roads. My 2020 Ram 2500 truck has only 18946 miles driven. I purchased the truck new, have had several of the recalls taken care of. I live in north Texas as of now 38 days temp over 100F. On a web site there are several others with the same problem and several fixes some have worked others not.
Additional Notes:
I was making a left turn and something under my feet or floorboard a loud crack. then as i completed the turn there was a continue cracking sound until I stop. I looked for a problem, finding nothing obvious. As I drove off there was a noticeable knocking sound. Did not notice and different in the driving except a slight drift to the left, there is more knocking on rough roads. My 2020 Ram 2500 truck has only 18946 miles driven. I purchased the truck new, have had several of the recalls taken care of. I live in north Texas as of now 38 days temp over 100F. On a web site there are several others with the same problem and several fixes some have worked others not.
Mfg Campaign: 11539547
Recall Date: Aug 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was making a left turn and something under my feet or floorboard a loud crack. then as i completed the turn there was a continue cracking sound until I stop. I looked for a problem, finding nothing obvious. As I drove off there was a noticeable knocking sound. Did not notice and different in the driving except a slight drift to the left, there is more knocking on rough roads. My 2020 Ram 2500 truck has only 18946 miles driven. I purchased the truck new, have had several of the recalls taken care of. I live in north Texas as of now 38 days temp over 100F. On a web site there are several others with the same problem and several fixes some have worked others not.
Corrective Action:
I was making a left turn and something under my feet or floorboard a loud crack. then as i completed the turn there was a continue cracking sound until I stop. I looked for a problem, finding nothing obvious. As I drove off there was a noticeable knocking sound. Did not notice and different in the driving except a slight drift to the left, there is more knocking on rough roads. My 2020 Ram 2500 truck has only 18946 miles driven. I purchased the truck new, have had several of the recalls taken care of. I live in north Texas as of now 38 days temp over 100F. On a web site there are several others with the same problem and several fixes some have worked others not.
Additional Notes:
I was making a left turn and something under my feet or floorboard a loud crack. then as i completed the turn there was a continue cracking sound until I stop. I looked for a problem, finding nothing obvious. As I drove off there was a noticeable knocking sound. Did not notice and different in the driving except a slight drift to the left, there is more knocking on rough roads. My 2020 Ram 2500 truck has only 18946 miles driven. I purchased the truck new, have had several of the recalls taken care of. I live in north Texas as of now 38 days temp over 100F. On a web site there are several others with the same problem and several fixes some have worked others not.
Mfg Campaign: 11539547
Recall Date: Aug 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
The contact owns a 2020 Ram 1500. The contact stated his son became aware that the rear passenger’s side lug nut had fractured and separated from the wheel. The contact stated while rotating the tires, he noticed that the rear and front driver’s side lug nuts were also fractured. The contact replaced all the lug nuts. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2020 Ram 1500. The contact stated his son became aware that the rear passenger’s side lug nut had fractured and separated from the wheel. The contact stated while rotating the tires, he noticed that the rear and front driver’s side lug nuts were also fractured. The contact replaced all the lug nuts. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2020 Ram 1500. The contact stated his son became aware that the rear passenger’s side lug nut had fractured and separated from the wheel. The contact stated while rotating the tires, he noticed that the rear and front driver’s side lug nuts were also fractured. The contact replaced all the lug nuts. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11539344
Recall Date: Aug 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2020 Ram 2500. The contact stated while driving 55 MPH and towing a 2,500-pound trailer loaded with a 9,000-pound vehicle in hot weather, the MIL warning light illuminated and the message "Service DEF System - See Dealer" was displayed intermittently. Several unknown dealers were notified of the failure and the contact was informed that the VIN was not included in Manufacturer Campaign Number: ZD4. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure but offered no assistance since the VIN was not under recall. The failure mileage was approximately 93,000.
Corrective Action:
The contact owns a 2020 Ram 2500. The contact stated while driving 55 MPH and towing a 2,500-pound trailer loaded with a 9,000-pound vehicle in hot weather, the MIL warning light illuminated and the message "Service DEF System - See Dealer" was displayed intermittently. Several unknown dealers were notified of the failure and the contact was informed that the VIN was not included in Manufacturer Campaign Number: ZD4. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure but offered no assistance since the VIN was not under recall. The failure mileage was approximately 93,000.
Additional Notes:
The contact owns a 2020 Ram 2500. The contact stated while driving 55 MPH and towing a 2,500-pound trailer loaded with a 9,000-pound vehicle in hot weather, the MIL warning light illuminated and the message "Service DEF System - See Dealer" was displayed intermittently. Several unknown dealers were notified of the failure and the contact was informed that the VIN was not included in Manufacturer Campaign Number: ZD4. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure but offered no assistance since the VIN was not under recall. The failure mileage was approximately 93,000.
Mfg Campaign: 11537670
Recall Date: Aug 10, 2023
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