Complaints & Recalls
Official Safety Recalls - Important!
39 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZA3
Recall Date: Nov 10, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z20
Recall Date: Mar 10, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z08
Recall Date: Jan 27, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y78
Recall Date: Nov 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W70
Recall Date: Oct 8, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W24, W44
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W03
Recall Date: Jan 24, 2020
Consumer Complaints
210 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11533461
Recall Date: Jul 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Trailer brake controller issues. When you manually engage the trailer brakes it doesn’t produce enough voltage to the trailer to hold.dealer replace brake controller and module still the same issue. I unplugged the factory brake controller and installed a aftermarket brake controller and it will stop when manually engaged. I feel as if it’s a program issue. Any other vehicle I try on my travel trailer the brakes work. After reading ram truck forums it seems others man be having the same issue. I feel as it is some kind of software or the way the module is programmed only because if I bypass the factory controller with a aftermarket it works on on travel trailer
Corrective Action:
Trailer brake controller issues. When you manually engage the trailer brakes it doesn’t produce enough voltage to the trailer to hold.dealer replace brake controller and module still the same issue. I unplugged the factory brake controller and installed a aftermarket brake controller and it will stop when manually engaged. I feel as if it’s a program issue. Any other vehicle I try on my travel trailer the brakes work. After reading ram truck forums it seems others man be having the same issue. I feel as it is some kind of software or the way the module is programmed only because if I bypass the factory controller with a aftermarket it works on on travel trailer
Additional Notes:
Trailer brake controller issues. When you manually engage the trailer brakes it doesn’t produce enough voltage to the trailer to hold.dealer replace brake controller and module still the same issue. I unplugged the factory brake controller and installed a aftermarket brake controller and it will stop when manually engaged. I feel as if it’s a program issue. Any other vehicle I try on my travel trailer the brakes work. After reading ram truck forums it seems others man be having the same issue. I feel as it is some kind of software or the way the module is programmed only because if I bypass the factory controller with a aftermarket it works on on travel trailer
Mfg Campaign: 11532515
Recall Date: Jul 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owned a 2020 Ram 2500. The contact stated while her employee was driving up a low-grade inclined road, and towing a light trailer at approximately 35 MPH, he had noticed white smoke issuing from under the hood. The contact stated the driver had not noticed any warning lights. The contact stated that her employee stopped the vehicle and as soon as he had exited the vehicle had burst into flames, which started under the hood and then ignited the passenger cab in a matter of seconds. The vehicle and trailer were totally engulfed in flames prior to the fire department arriving. The contact stated that the fire department was called and extinguished the fire with water as well as the road surface and grassy areas on the shoulder which were also on fire. The contact stated that the fire marshal had written a report. The vehicle was towed to an impound lot and declared a total loss by the contact's insurance provider. The contact had related the failure to NHTSA Campaign Number: 22V835000 (Power Train) for which she had received a notification and was unable to schedule a recall appointment due to lack of staffing at the dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 5,000.
Corrective Action:
The contact owned a 2020 Ram 2500. The contact stated while her employee was driving up a low-grade inclined road, and towing a light trailer at approximately 35 MPH, he had noticed white smoke issuing from under the hood. The contact stated the driver had not noticed any warning lights. The contact stated that her employee stopped the vehicle and as soon as he had exited the vehicle had burst into flames, which started under the hood and then ignited the passenger cab in a matter of seconds. The vehicle and trailer were totally engulfed in flames prior to the fire department arriving. The contact stated that the fire department was called and extinguished the fire with water as well as the road surface and grassy areas on the shoulder which were also on fire. The contact stated that the fire marshal had written a report. The vehicle was towed to an impound lot and declared a total loss by the contact's insurance provider. The contact had related the failure to NHTSA Campaign Number: 22V835000 (Power Train) for which she had received a notification and was unable to schedule a recall appointment due to lack of staffing at the dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 5,000.
Additional Notes:
The contact owned a 2020 Ram 2500. The contact stated while her employee was driving up a low-grade inclined road, and towing a light trailer at approximately 35 MPH, he had noticed white smoke issuing from under the hood. The contact stated the driver had not noticed any warning lights. The contact stated that her employee stopped the vehicle and as soon as he had exited the vehicle had burst into flames, which started under the hood and then ignited the passenger cab in a matter of seconds. The vehicle and trailer were totally engulfed in flames prior to the fire department arriving. The contact stated that the fire department was called and extinguished the fire with water as well as the road surface and grassy areas on the shoulder which were also on fire. The contact stated that the fire marshal had written a report. The vehicle was towed to an impound lot and declared a total loss by the contact's insurance provider. The contact had related the failure to NHTSA Campaign Number: 22V835000 (Power Train) for which she had received a notification and was unable to schedule a recall appointment due to lack of staffing at the dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 5,000.
Mfg Campaign: 11531450
Recall Date: Jul 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
At around 16000 miles the transmission began to slip and catch aggressively. RMPs would raise up to around 3000 before it slams into the next gear. Dealership stated they ran a computerized test and found no issues.
Corrective Action:
At around 16000 miles the transmission began to slip and catch aggressively. RMPs would raise up to around 3000 before it slams into the next gear. Dealership stated they ran a computerized test and found no issues.
Additional Notes:
At around 16000 miles the transmission began to slip and catch aggressively. RMPs would raise up to around 3000 before it slams into the next gear. Dealership stated they ran a computerized test and found no issues.
Mfg Campaign: 11526133
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My name is [XXX]. I have a 2020 Ram Laramie. I purchased the truck June 2nd 2022. So then, my truck did not come with a fitting spare tire. Currently I have 40/13.5r17 on the vehicle. That the manufacturer placed with this truck when I purchased it. The spare that came with the truck, is a 18 inch spare. That doesn’t fit my truck. Also it’s a major safety hazard. My left front tire split on the side so I went to use my spare and it was a wrong tire. Also, I purchase the vehicle with only 17000 miles on it, and No personal owners. Only dealerships. I paid $135,000 cash for it on the spot. Only had it 1 year. Also, now my truck won’t start. Something is wrong with my fuel pump and batteries or something. There suppose to come get it today. I live 30 miles up the mountain in WA state. So I do not do a whole turn of driving. I’m not sure what’s wrong, but I’m kinda stuck without a vehicle now, til it gets fixed I suppose. But I thought I’d let you know, so you can double check you guys products and make sure there now like expired parts or something. Thank you and have a nice day. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
My name is [XXX]. I have a 2020 Ram Laramie. I purchased the truck June 2nd 2022. So then, my truck did not come with a fitting spare tire. Currently I have 40/13.5r17 on the vehicle. That the manufacturer placed with this truck when I purchased it. The spare that came with the truck, is a 18 inch spare. That doesn’t fit my truck. Also it’s a major safety hazard. My left front tire split on the side so I went to use my spare and it was a wrong tire. Also, I purchase the vehicle with only 17000 miles on it, and No personal owners. Only dealerships. I paid $135,000 cash for it on the spot. Only had it 1 year. Also, now my truck won’t start. Something is wrong with my fuel pump and batteries or something. There suppose to come get it today. I live 30 miles up the mountain in WA state. So I do not do a whole turn of driving. I’m not sure what’s wrong, but I’m kinda stuck without a vehicle now, til it gets fixed I suppose. But I thought I’d let you know, so you can double check you guys products and make sure there now like expired parts or something. Thank you and have a nice day. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
My name is [XXX]. I have a 2020 Ram Laramie. I purchased the truck June 2nd 2022. So then, my truck did not come with a fitting spare tire. Currently I have 40/13.5r17 on the vehicle. That the manufacturer placed with this truck when I purchased it. The spare that came with the truck, is a 18 inch spare. That doesn’t fit my truck. Also it’s a major safety hazard. My left front tire split on the side so I went to use my spare and it was a wrong tire. Also, I purchase the vehicle with only 17000 miles on it, and No personal owners. Only dealerships. I paid $135,000 cash for it on the spot. Only had it 1 year. Also, now my truck won’t start. Something is wrong with my fuel pump and batteries or something. There suppose to come get it today. I live 30 miles up the mountain in WA state. So I do not do a whole turn of driving. I’m not sure what’s wrong, but I’m kinda stuck without a vehicle now, til it gets fixed I suppose. But I thought I’d let you know, so you can double check you guys products and make sure there now like expired parts or something. Thank you and have a nice day. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11525453
Recall Date: Jun 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My name is [XXX]. I have a 2020 Ram Laramie. I purchased the truck June 2nd 2022. So then, my truck did not come with a fitting spare tire. Currently I have 40/13.5r17 on the vehicle. That the manufacturer placed with this truck when I purchased it. The spare that came with the truck, is a 18 inch spare. That doesn’t fit my truck. Also it’s a major safety hazard. My left front tire split on the side so I went to use my spare and it was a wrong tire. Also, I purchase the vehicle with only 17000 miles on it, and No personal owners. Only dealerships. I paid $135,000 cash for it on the spot. Only had it 1 year. Also, now my truck won’t start. Something is wrong with my fuel pump and batteries or something. There suppose to come get it today. I live 30 miles up the mountain in WA state. So I do not do a whole turn of driving. I’m not sure what’s wrong, but I’m kinda stuck without a vehicle now, til it gets fixed I suppose. But I thought I’d let you know, so you can double check you guys products and make sure there now like expired parts or something. Thank you and have a nice day. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
My name is [XXX]. I have a 2020 Ram Laramie. I purchased the truck June 2nd 2022. So then, my truck did not come with a fitting spare tire. Currently I have 40/13.5r17 on the vehicle. That the manufacturer placed with this truck when I purchased it. The spare that came with the truck, is a 18 inch spare. That doesn’t fit my truck. Also it’s a major safety hazard. My left front tire split on the side so I went to use my spare and it was a wrong tire. Also, I purchase the vehicle with only 17000 miles on it, and No personal owners. Only dealerships. I paid $135,000 cash for it on the spot. Only had it 1 year. Also, now my truck won’t start. Something is wrong with my fuel pump and batteries or something. There suppose to come get it today. I live 30 miles up the mountain in WA state. So I do not do a whole turn of driving. I’m not sure what’s wrong, but I’m kinda stuck without a vehicle now, til it gets fixed I suppose. But I thought I’d let you know, so you can double check you guys products and make sure there now like expired parts or something. Thank you and have a nice day. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
My name is [XXX]. I have a 2020 Ram Laramie. I purchased the truck June 2nd 2022. So then, my truck did not come with a fitting spare tire. Currently I have 40/13.5r17 on the vehicle. That the manufacturer placed with this truck when I purchased it. The spare that came with the truck, is a 18 inch spare. That doesn’t fit my truck. Also it’s a major safety hazard. My left front tire split on the side so I went to use my spare and it was a wrong tire. Also, I purchase the vehicle with only 17000 miles on it, and No personal owners. Only dealerships. I paid $135,000 cash for it on the spot. Only had it 1 year. Also, now my truck won’t start. Something is wrong with my fuel pump and batteries or something. There suppose to come get it today. I live 30 miles up the mountain in WA state. So I do not do a whole turn of driving. I’m not sure what’s wrong, but I’m kinda stuck without a vehicle now, til it gets fixed I suppose. But I thought I’d let you know, so you can double check you guys products and make sure there now like expired parts or something. Thank you and have a nice day. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11525453
Recall Date: Jun 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
My name is [XXX]. I have a 2020 Ram Laramie. I purchased the truck June 2nd 2022. So then, my truck did not come with a fitting spare tire. Currently I have 40/13.5r17 on the vehicle. That the manufacturer placed with this truck when I purchased it. The spare that came with the truck, is a 18 inch spare. That doesn’t fit my truck. Also it’s a major safety hazard. My left front tire split on the side so I went to use my spare and it was a wrong tire. Also, I purchase the vehicle with only 17000 miles on it, and No personal owners. Only dealerships. I paid $135,000 cash for it on the spot. Only had it 1 year. Also, now my truck won’t start. Something is wrong with my fuel pump and batteries or something. There suppose to come get it today. I live 30 miles up the mountain in WA state. So I do not do a whole turn of driving. I’m not sure what’s wrong, but I’m kinda stuck without a vehicle now, til it gets fixed I suppose. But I thought I’d let you know, so you can double check you guys products and make sure there now like expired parts or something. Thank you and have a nice day. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
My name is [XXX]. I have a 2020 Ram Laramie. I purchased the truck June 2nd 2022. So then, my truck did not come with a fitting spare tire. Currently I have 40/13.5r17 on the vehicle. That the manufacturer placed with this truck when I purchased it. The spare that came with the truck, is a 18 inch spare. That doesn’t fit my truck. Also it’s a major safety hazard. My left front tire split on the side so I went to use my spare and it was a wrong tire. Also, I purchase the vehicle with only 17000 miles on it, and No personal owners. Only dealerships. I paid $135,000 cash for it on the spot. Only had it 1 year. Also, now my truck won’t start. Something is wrong with my fuel pump and batteries or something. There suppose to come get it today. I live 30 miles up the mountain in WA state. So I do not do a whole turn of driving. I’m not sure what’s wrong, but I’m kinda stuck without a vehicle now, til it gets fixed I suppose. But I thought I’d let you know, so you can double check you guys products and make sure there now like expired parts or something. Thank you and have a nice day. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
My name is [XXX]. I have a 2020 Ram Laramie. I purchased the truck June 2nd 2022. So then, my truck did not come with a fitting spare tire. Currently I have 40/13.5r17 on the vehicle. That the manufacturer placed with this truck when I purchased it. The spare that came with the truck, is a 18 inch spare. That doesn’t fit my truck. Also it’s a major safety hazard. My left front tire split on the side so I went to use my spare and it was a wrong tire. Also, I purchase the vehicle with only 17000 miles on it, and No personal owners. Only dealerships. I paid $135,000 cash for it on the spot. Only had it 1 year. Also, now my truck won’t start. Something is wrong with my fuel pump and batteries or something. There suppose to come get it today. I live 30 miles up the mountain in WA state. So I do not do a whole turn of driving. I’m not sure what’s wrong, but I’m kinda stuck without a vehicle now, til it gets fixed I suppose. But I thought I’d let you know, so you can double check you guys products and make sure there now like expired parts or something. Thank you and have a nice day. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11525453
Recall Date: Jun 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
On 5/22/23 I started my vehicle and started to back out of the parking spot, I then received a power steering malfunction service required warning on the dash and lost power steering functionality. The increased steering effort almost resulted in a collision with another vehicle. I took the vehicle in for service and it was diagnosed with a faulty electric assist system on the vehicle and this is being replaced. The vehicle had about 45,000 miles on it at the time of the incident. The first warning light came on when the power steering failed to operate. If this had failed while on the road the results could have been much worse. This is a dangerous defect from early failure of a safety component.
Corrective Action:
On 5/22/23 I started my vehicle and started to back out of the parking spot, I then received a power steering malfunction service required warning on the dash and lost power steering functionality. The increased steering effort almost resulted in a collision with another vehicle. I took the vehicle in for service and it was diagnosed with a faulty electric assist system on the vehicle and this is being replaced. The vehicle had about 45,000 miles on it at the time of the incident. The first warning light came on when the power steering failed to operate. If this had failed while on the road the results could have been much worse. This is a dangerous defect from early failure of a safety component.
Additional Notes:
On 5/22/23 I started my vehicle and started to back out of the parking spot, I then received a power steering malfunction service required warning on the dash and lost power steering functionality. The increased steering effort almost resulted in a collision with another vehicle. I took the vehicle in for service and it was diagnosed with a faulty electric assist system on the vehicle and this is being replaced. The vehicle had about 45,000 miles on it at the time of the incident. The first warning light came on when the power steering failed to operate. If this had failed while on the road the results could have been much worse. This is a dangerous defect from early failure of a safety component.
Mfg Campaign: 11523678
Recall Date: May 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:STARTER ASSEMBLY
Potential Consequences:
The contact owns a 2020 Ram 2500. The contact stated that while parked, the vehicle failed to start. The contact was able to start the vehicle by banging on the starter underneath the vehicle. The vehicle was taken to the dealer, who informed the contact that the starter needed to be replaced. Additionally, the dealer confirmed the failure as a common issue. The manufacturer was not made aware of the failure. The failure mileage was 40,500.
Corrective Action:
The contact owns a 2020 Ram 2500. The contact stated that while parked, the vehicle failed to start. The contact was able to start the vehicle by banging on the starter underneath the vehicle. The vehicle was taken to the dealer, who informed the contact that the starter needed to be replaced. Additionally, the dealer confirmed the failure as a common issue. The manufacturer was not made aware of the failure. The failure mileage was 40,500.
Additional Notes:
The contact owns a 2020 Ram 2500. The contact stated that while parked, the vehicle failed to start. The contact was able to start the vehicle by banging on the starter underneath the vehicle. The vehicle was taken to the dealer, who informed the contact that the starter needed to be replaced. Additionally, the dealer confirmed the failure as a common issue. The manufacturer was not made aware of the failure. The failure mileage was 40,500.
Mfg Campaign: 11520380
Recall Date: May 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2020 Ram 2500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle made an abnormal sound and then shuddered. The vehicle was taken to the dealer to perform NHTSA Campaign Number: 21V880000 (Fuel System, Diesel); however, the dealer declined to perform the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2020 Ram 2500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle made an abnormal sound and then shuddered. The vehicle was taken to the dealer to perform NHTSA Campaign Number: 21V880000 (Fuel System, Diesel); however, the dealer declined to perform the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2020 Ram 2500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle made an abnormal sound and then shuddered. The vehicle was taken to the dealer to perform NHTSA Campaign Number: 21V880000 (Fuel System, Diesel); however, the dealer declined to perform the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11519399
Recall Date: Apr 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Randomly (maybe twice a month) when I am stopped at a light (vehicle in drive with brake on) my truck will suddenly surge forward. The dash will say "Shift to park to start", but the truck is already started and running with brake only on. It would be possible to hit someone or something if the brake isn't fully down. I have notified the dealership and they state "NO PROBLEM FOUND AT THIS TIME" when I had it in for service. They are saying I would need to leave my vehicle with them so they can try and replicate it. Being this does not always happen, my vehicle could be with them for a long period of time and not sure how they would replicate it without driving it all day for days/weeks on end. I have had this issue for over a year. I just took my vehicle in for a 30,000 mile service which included a throttle body service. This particular service has not remedied the issue (if it were something to do with that).
Corrective Action:
Randomly (maybe twice a month) when I am stopped at a light (vehicle in drive with brake on) my truck will suddenly surge forward. The dash will say "Shift to park to start", but the truck is already started and running with brake only on. It would be possible to hit someone or something if the brake isn't fully down. I have notified the dealership and they state "NO PROBLEM FOUND AT THIS TIME" when I had it in for service. They are saying I would need to leave my vehicle with them so they can try and replicate it. Being this does not always happen, my vehicle could be with them for a long period of time and not sure how they would replicate it without driving it all day for days/weeks on end. I have had this issue for over a year. I just took my vehicle in for a 30,000 mile service which included a throttle body service. This particular service has not remedied the issue (if it were something to do with that).
Additional Notes:
Randomly (maybe twice a month) when I am stopped at a light (vehicle in drive with brake on) my truck will suddenly surge forward. The dash will say "Shift to park to start", but the truck is already started and running with brake only on. It would be possible to hit someone or something if the brake isn't fully down. I have notified the dealership and they state "NO PROBLEM FOUND AT THIS TIME" when I had it in for service. They are saying I would need to leave my vehicle with them so they can try and replicate it. Being this does not always happen, my vehicle could be with them for a long period of time and not sure how they would replicate it without driving it all day for days/weeks on end. I have had this issue for over a year. I just took my vehicle in for a 30,000 mile service which included a throttle body service. This particular service has not remedied the issue (if it were something to do with that).
Mfg Campaign: 11517940
Recall Date: Apr 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Manufacturer Recall NumberY78 NHTSA Recall Number21V-880 Recall StatusRecall Incomplete Summary A high pressure fuel pump failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Safety Risk Fuel starvation may result in an unexpected loss of motive power, which can cause vehicle crash without prior warning. From this recall I have not been able to drive this truck for over a year. It sits in my driveway with a payment of nearly $1300 a month. I have reached out to the dealer since the day I received the recall notification in the mail and have been told couple weeks for over a year now. This is beyond acceptable for any person. It’s always one excuse after another with the dealers. Fuel pumps are in shortage, parts are on back order and then told we can only have one pump shipped to the dealer a month and the vehicles being sold on the lot take priority over already owned. I have been making these payments for a vehicle that has simply turned into a driveway ornament to say the least. Can you please investigate this issue as the truck is unsafe to drive and quite frankly I’m disgusted with purchasing an 80 thousand dollar truck for it to just sit.
Corrective Action:
Manufacturer Recall NumberY78 NHTSA Recall Number21V-880 Recall StatusRecall Incomplete Summary A high pressure fuel pump failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Safety Risk Fuel starvation may result in an unexpected loss of motive power, which can cause vehicle crash without prior warning. From this recall I have not been able to drive this truck for over a year. It sits in my driveway with a payment of nearly $1300 a month. I have reached out to the dealer since the day I received the recall notification in the mail and have been told couple weeks for over a year now. This is beyond acceptable for any person. It’s always one excuse after another with the dealers. Fuel pumps are in shortage, parts are on back order and then told we can only have one pump shipped to the dealer a month and the vehicles being sold on the lot take priority over already owned. I have been making these payments for a vehicle that has simply turned into a driveway ornament to say the least. Can you please investigate this issue as the truck is unsafe to drive and quite frankly I’m disgusted with purchasing an 80 thousand dollar truck for it to just sit.
Additional Notes:
Manufacturer Recall NumberY78 NHTSA Recall Number21V-880 Recall StatusRecall Incomplete Summary A high pressure fuel pump failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Safety Risk Fuel starvation may result in an unexpected loss of motive power, which can cause vehicle crash without prior warning. From this recall I have not been able to drive this truck for over a year. It sits in my driveway with a payment of nearly $1300 a month. I have reached out to the dealer since the day I received the recall notification in the mail and have been told couple weeks for over a year now. This is beyond acceptable for any person. It’s always one excuse after another with the dealers. Fuel pumps are in shortage, parts are on back order and then told we can only have one pump shipped to the dealer a month and the vehicles being sold on the lot take priority over already owned. I have been making these payments for a vehicle that has simply turned into a driveway ornament to say the least. Can you please investigate this issue as the truck is unsafe to drive and quite frankly I’m disgusted with purchasing an 80 thousand dollar truck for it to just sit.
Mfg Campaign: 11507802
Recall Date: Feb 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2020 Ram 2500, equipped with Firestone Tires, Tire Line: TransForce HT, Tire Size: 245/70/R17, DOT Number: (NA). The contact stated that while the vehicle was parked, he noticed that the front and rear passenger’s side tires were flat and had bubbles along the sidewall. The vehicle was taken to a local dealer, where it was diagnosed that the tires needed to be replaced. The tires were replaced; however, the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the front and rear passenger’s side tires needed to be replaced. The vehicle remained at the dealer awaiting the repair. The tires were the original equipment. The manufacturer was made aware of the failure. The approximate failure mileage for the tire and vehicle was 17,000. The VIN was not available.
Corrective Action:
The contact owns a 2020 Ram 2500, equipped with Firestone Tires, Tire Line: TransForce HT, Tire Size: 245/70/R17, DOT Number: (NA). The contact stated that while the vehicle was parked, he noticed that the front and rear passenger’s side tires were flat and had bubbles along the sidewall. The vehicle was taken to a local dealer, where it was diagnosed that the tires needed to be replaced. The tires were replaced; however, the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the front and rear passenger’s side tires needed to be replaced. The vehicle remained at the dealer awaiting the repair. The tires were the original equipment. The manufacturer was made aware of the failure. The approximate failure mileage for the tire and vehicle was 17,000. The VIN was not available.
Additional Notes:
The contact owns a 2020 Ram 2500, equipped with Firestone Tires, Tire Line: TransForce HT, Tire Size: 245/70/R17, DOT Number: (NA). The contact stated that while the vehicle was parked, he noticed that the front and rear passenger’s side tires were flat and had bubbles along the sidewall. The vehicle was taken to a local dealer, where it was diagnosed that the tires needed to be replaced. The tires were replaced; however, the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the front and rear passenger’s side tires needed to be replaced. The vehicle remained at the dealer awaiting the repair. The tires were the original equipment. The manufacturer was made aware of the failure. The approximate failure mileage for the tire and vehicle was 17,000. The VIN was not available.
Mfg Campaign: 11507618
Recall Date: Feb 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
Safety belt does not automatically wind back up when released. You have to manually guide it back into place. Also the safety belt does not get tight while driving it lays loosely across my chest.
Corrective Action:
Safety belt does not automatically wind back up when released. You have to manually guide it back into place. Also the safety belt does not get tight while driving it lays loosely across my chest.
Additional Notes:
Safety belt does not automatically wind back up when released. You have to manually guide it back into place. Also the safety belt does not get tight while driving it lays loosely across my chest.
Mfg Campaign: 11507523
Recall Date: Feb 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
* Feb. 6, 2023, both vehicle batteries went dead and had to be jumped by our USAA Insurance roadside assistance person in the home parking lot. When batteries were checked at a local auto store, they confirmed both batteries were dead due to an excessive draw to both batteries of 13.5 volts without any explanation as to why. We had to replace both batteries and reported this to the cerified dealership and was told they would not pay for the batteries to be replaced. Feb. 8, 2023, the vehicle starting losing power during normal driving, engine started skipping and engine light in dash came on. * Vehicle slows down and will not accelerate therefore, vehicle is undriveable and unsafe to drive. * No, this issue has not been confirmed by a dealer because no certified dealers within 100 mile radius of our zip code (29407) have technicians available for service. There is a month+ backlog of recall service work ahead of us at these dealers. * USAA Insurance (our auto insurance co.) towed in vehicle to the closest certified dealer to us (approx 4 miles away from our house). We were provided a 8-10 day period before diagnosis can be performed (and price given of $149.00 for diagnosis) and also dealer cannot perform recall before March 8, 2023. * No warning lamps, messages or other symptoms appeared before this and was even at the certified dealership in Dec. 2022 for oil change without any other symptoms.
Corrective Action:
* Feb. 6, 2023, both vehicle batteries went dead and had to be jumped by our USAA Insurance roadside assistance person in the home parking lot. When batteries were checked at a local auto store, they confirmed both batteries were dead due to an excessive draw to both batteries of 13.5 volts without any explanation as to why. We had to replace both batteries and reported this to the cerified dealership and was told they would not pay for the batteries to be replaced. Feb. 8, 2023, the vehicle starting losing power during normal driving, engine started skipping and engine light in dash came on. * Vehicle slows down and will not accelerate therefore, vehicle is undriveable and unsafe to drive. * No, this issue has not been confirmed by a dealer because no certified dealers within 100 mile radius of our zip code (29407) have technicians available for service. There is a month+ backlog of recall service work ahead of us at these dealers. * USAA Insurance (our auto insurance co.) towed in vehicle to the closest certified dealer to us (approx 4 miles away from our house). We were provided a 8-10 day period before diagnosis can be performed (and price given of $149.00 for diagnosis) and also dealer cannot perform recall before March 8, 2023. * No warning lamps, messages or other symptoms appeared before this and was even at the certified dealership in Dec. 2022 for oil change without any other symptoms.
Additional Notes:
* Feb. 6, 2023, both vehicle batteries went dead and had to be jumped by our USAA Insurance roadside assistance person in the home parking lot. When batteries were checked at a local auto store, they confirmed both batteries were dead due to an excessive draw to both batteries of 13.5 volts without any explanation as to why. We had to replace both batteries and reported this to the cerified dealership and was told they would not pay for the batteries to be replaced. Feb. 8, 2023, the vehicle starting losing power during normal driving, engine started skipping and engine light in dash came on. * Vehicle slows down and will not accelerate therefore, vehicle is undriveable and unsafe to drive. * No, this issue has not been confirmed by a dealer because no certified dealers within 100 mile radius of our zip code (29407) have technicians available for service. There is a month+ backlog of recall service work ahead of us at these dealers. * USAA Insurance (our auto insurance co.) towed in vehicle to the closest certified dealer to us (approx 4 miles away from our house). We were provided a 8-10 day period before diagnosis can be performed (and price given of $149.00 for diagnosis) and also dealer cannot perform recall before March 8, 2023. * No warning lamps, messages or other symptoms appeared before this and was even at the certified dealership in Dec. 2022 for oil change without any other symptoms.
Mfg Campaign: 11507315
Recall Date: Feb 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
* Feb. 6, 2023, both vehicle batteries went dead and had to be jumped by our USAA Insurance roadside assistance person in the home parking lot. When batteries were checked at a local auto store, they confirmed both batteries were dead due to an excessive draw to both batteries of 13.5 volts without any explanation as to why. We had to replace both batteries and reported this to the cerified dealership and was told they would not pay for the batteries to be replaced. Feb. 8, 2023, the vehicle starting losing power during normal driving, engine started skipping and engine light in dash came on. * Vehicle slows down and will not accelerate therefore, vehicle is undriveable and unsafe to drive. * No, this issue has not been confirmed by a dealer because no certified dealers within 100 mile radius of our zip code (29407) have technicians available for service. There is a month+ backlog of recall service work ahead of us at these dealers. * USAA Insurance (our auto insurance co.) towed in vehicle to the closest certified dealer to us (approx 4 miles away from our house). We were provided a 8-10 day period before diagnosis can be performed (and price given of $149.00 for diagnosis) and also dealer cannot perform recall before March 8, 2023. * No warning lamps, messages or other symptoms appeared before this and was even at the certified dealership in Dec. 2022 for oil change without any other symptoms.
Corrective Action:
* Feb. 6, 2023, both vehicle batteries went dead and had to be jumped by our USAA Insurance roadside assistance person in the home parking lot. When batteries were checked at a local auto store, they confirmed both batteries were dead due to an excessive draw to both batteries of 13.5 volts without any explanation as to why. We had to replace both batteries and reported this to the cerified dealership and was told they would not pay for the batteries to be replaced. Feb. 8, 2023, the vehicle starting losing power during normal driving, engine started skipping and engine light in dash came on. * Vehicle slows down and will not accelerate therefore, vehicle is undriveable and unsafe to drive. * No, this issue has not been confirmed by a dealer because no certified dealers within 100 mile radius of our zip code (29407) have technicians available for service. There is a month+ backlog of recall service work ahead of us at these dealers. * USAA Insurance (our auto insurance co.) towed in vehicle to the closest certified dealer to us (approx 4 miles away from our house). We were provided a 8-10 day period before diagnosis can be performed (and price given of $149.00 for diagnosis) and also dealer cannot perform recall before March 8, 2023. * No warning lamps, messages or other symptoms appeared before this and was even at the certified dealership in Dec. 2022 for oil change without any other symptoms.
Additional Notes:
* Feb. 6, 2023, both vehicle batteries went dead and had to be jumped by our USAA Insurance roadside assistance person in the home parking lot. When batteries were checked at a local auto store, they confirmed both batteries were dead due to an excessive draw to both batteries of 13.5 volts without any explanation as to why. We had to replace both batteries and reported this to the cerified dealership and was told they would not pay for the batteries to be replaced. Feb. 8, 2023, the vehicle starting losing power during normal driving, engine started skipping and engine light in dash came on. * Vehicle slows down and will not accelerate therefore, vehicle is undriveable and unsafe to drive. * No, this issue has not been confirmed by a dealer because no certified dealers within 100 mile radius of our zip code (29407) have technicians available for service. There is a month+ backlog of recall service work ahead of us at these dealers. * USAA Insurance (our auto insurance co.) towed in vehicle to the closest certified dealer to us (approx 4 miles away from our house). We were provided a 8-10 day period before diagnosis can be performed (and price given of $149.00 for diagnosis) and also dealer cannot perform recall before March 8, 2023. * No warning lamps, messages or other symptoms appeared before this and was even at the certified dealership in Dec. 2022 for oil change without any other symptoms.
Mfg Campaign: 11507315
Recall Date: Feb 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2020 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Electrical System), 21V880000(Fuel System, Diesel), and 22V904000 (Structure). The dealer was made aware if the issue and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Electrical System), 21V880000(Fuel System, Diesel), and 22V904000 (Structure). The dealer was made aware if the issue and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Electrical System), 21V880000(Fuel System, Diesel), and 22V904000 (Structure). The dealer was made aware if the issue and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11506609
Recall Date: Feb 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Electrical System), 21V880000(Fuel System, Diesel), and 22V904000 (Structure). The dealer was made aware if the issue and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Electrical System), 21V880000(Fuel System, Diesel), and 22V904000 (Structure). The dealer was made aware if the issue and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Electrical System), 21V880000(Fuel System, Diesel), and 22V904000 (Structure). The dealer was made aware if the issue and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11506609
Recall Date: Feb 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2020 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Electrical System), 21V880000(Fuel System, Diesel), and 22V904000 (Structure). The dealer was made aware if the issue and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Electrical System), 21V880000(Fuel System, Diesel), and 22V904000 (Structure). The dealer was made aware if the issue and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Electrical System), 21V880000(Fuel System, Diesel), and 22V904000 (Structure). The dealer was made aware if the issue and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11506609
Recall Date: Feb 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2020 Ram 2500. The contact stated that on multiple occasions while the brake pedal was depressed, the vehicle failed to engage the connecting trailer as designed. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the rear passenger’s side wheel speed sensor failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the issue was currently being developed and the contact was provided a case number. The failure mileage was approximately 24,000.
Corrective Action:
The contact owns a 2020 Ram 2500. The contact stated that on multiple occasions while the brake pedal was depressed, the vehicle failed to engage the connecting trailer as designed. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the rear passenger’s side wheel speed sensor failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the issue was currently being developed and the contact was provided a case number. The failure mileage was approximately 24,000.
Additional Notes:
The contact owns a 2020 Ram 2500. The contact stated that on multiple occasions while the brake pedal was depressed, the vehicle failed to engage the connecting trailer as designed. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the rear passenger’s side wheel speed sensor failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the issue was currently being developed and the contact was provided a case number. The failure mileage was approximately 24,000.
Mfg Campaign: 11506675
Recall Date: Feb 10, 2023
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