Complaints & Recalls
Official Safety Recalls - Important!
55 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRL-22
Recall Date: Dec 8, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRK-21
Recall Date: Dec 9, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-20
Recall Date: Apr 16, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The transmission hydraulic sensor may inaccurately measure the hydraulic fluid pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUV-07
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The center support bolts for the driveshaft may loosen, possibly resulting in the front portion of the driveshaft disconnecting.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUI-94
Recall Date: Jul 10, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Subaru Ascent vehicles. These vehicles may be missing spot welds on, or around, the B-Pillar, compromising vehicle strength.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTU-80
Recall Date: Aug 2, 2018
Consumer Complaints
532 ComplaintsSubaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I WAS IN TRAFFIC AND THE DASH- STARTED FLASHING AND EVERYTHING AT ONCE STARTED SHUTTING OFF AND THEN BRAKE WAS APPLIED ON ITS OWN. VERY SCARY WHILE IN TRAFFIC- I HAVE BEEN WAITING FOR A TOW TRUCK FOR OVER 3 HOURS. DIALS: AT OIL TEMP FLASHES, ALL ELECTRONIC THINGS IS ALL OFF AND LIT. TRANSMISSION AND BRAKING ISSUES- ALL AT ONCE. CITY STREET BRADDOCK RD AND I PULLED OFF AT KINGS PARK SHOPPING CENTER IN FRONT OF WELLS FARGO AND CVS, STATIONARY.
Corrective Action:
I WAS IN TRAFFIC AND THE DASH- STARTED FLASHING AND EVERYTHING AT ONCE STARTED SHUTTING OFF AND THEN BRAKE WAS APPLIED ON ITS OWN. VERY SCARY WHILE IN TRAFFIC- I HAVE BEEN WAITING FOR A TOW TRUCK FOR OVER 3 HOURS. DIALS: AT OIL TEMP FLASHES, ALL ELECTRONIC THINGS IS ALL OFF AND LIT. TRANSMISSION AND BRAKING ISSUES- ALL AT ONCE. CITY STREET BRADDOCK RD AND I PULLED OFF AT KINGS PARK SHOPPING CENTER IN FRONT OF WELLS FARGO AND CVS, STATIONARY.
Additional Notes:
I WAS IN TRAFFIC AND THE DASH- STARTED FLASHING AND EVERYTHING AT ONCE STARTED SHUTTING OFF AND THEN BRAKE WAS APPLIED ON ITS OWN. VERY SCARY WHILE IN TRAFFIC- I HAVE BEEN WAITING FOR A TOW TRUCK FOR OVER 3 HOURS. DIALS: AT OIL TEMP FLASHES, ALL ELECTRONIC THINGS IS ALL OFF AND LIT. TRANSMISSION AND BRAKING ISSUES- ALL AT ONCE. CITY STREET BRADDOCK RD AND I PULLED OFF AT KINGS PARK SHOPPING CENTER IN FRONT OF WELLS FARGO AND CVS, STATIONARY.
Mfg Campaign: 11176385
Recall Date: Feb 11, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
HAVE HAD ELECTRICAL (RADIO/BLUETOOTH) ISSUES SINCE 2 WEEKS AFTER TAKING POCCESSION. BEEN IN FOR REPAIR 4 TIMES . NO RESOLVE LOOSE STEERING IS A BIG SAFETY CONCERN. WHILE DRIVING VEHICLE AT AN APPROX.SPEED OF 65 MPH IN WINDY CONDITIONS ON NOV.3 2018 GARDEN STATE PKWY THE WIND ENCAPSULATED THE VEHICLE CAUSING INABILITY TO CONTROL. VEHICLE MOVED RELENTLESSLY SIDE TO SIDE MAKING A WHITE KNUCKLE EXPERIENCE. SIDE WINDOW LANE DEPARTURE LIGHTS WERE ALMOST ON CONSTANTLY. FELT LIKE THE WIND WAS LIFTING CAR FROM GROUND. HAD TO PULL INTO 2 REST STOPS AS STRESS OF TRYING TO CONTROL VEHICLE WAS UNPREDICTABLE AND STRESSFUL. AS FOR ELECTRONIC ISSUES DEALER REPLACED AMPLIFIERS AND PROBLEM STILL PERSISTS NEW RADIO/PHONE UNIT ORDERED BUT NOT INSTALLED DUE TO MY FILING LEMON LAW
Corrective Action:
HAVE HAD ELECTRICAL (RADIO/BLUETOOTH) ISSUES SINCE 2 WEEKS AFTER TAKING POCCESSION. BEEN IN FOR REPAIR 4 TIMES . NO RESOLVE LOOSE STEERING IS A BIG SAFETY CONCERN. WHILE DRIVING VEHICLE AT AN APPROX.SPEED OF 65 MPH IN WINDY CONDITIONS ON NOV.3 2018 GARDEN STATE PKWY THE WIND ENCAPSULATED THE VEHICLE CAUSING INABILITY TO CONTROL. VEHICLE MOVED RELENTLESSLY SIDE TO SIDE MAKING A WHITE KNUCKLE EXPERIENCE. SIDE WINDOW LANE DEPARTURE LIGHTS WERE ALMOST ON CONSTANTLY. FELT LIKE THE WIND WAS LIFTING CAR FROM GROUND. HAD TO PULL INTO 2 REST STOPS AS STRESS OF TRYING TO CONTROL VEHICLE WAS UNPREDICTABLE AND STRESSFUL. AS FOR ELECTRONIC ISSUES DEALER REPLACED AMPLIFIERS AND PROBLEM STILL PERSISTS NEW RADIO/PHONE UNIT ORDERED BUT NOT INSTALLED DUE TO MY FILING LEMON LAW
Additional Notes:
HAVE HAD ELECTRICAL (RADIO/BLUETOOTH) ISSUES SINCE 2 WEEKS AFTER TAKING POCCESSION. BEEN IN FOR REPAIR 4 TIMES . NO RESOLVE LOOSE STEERING IS A BIG SAFETY CONCERN. WHILE DRIVING VEHICLE AT AN APPROX.SPEED OF 65 MPH IN WINDY CONDITIONS ON NOV.3 2018 GARDEN STATE PKWY THE WIND ENCAPSULATED THE VEHICLE CAUSING INABILITY TO CONTROL. VEHICLE MOVED RELENTLESSLY SIDE TO SIDE MAKING A WHITE KNUCKLE EXPERIENCE. SIDE WINDOW LANE DEPARTURE LIGHTS WERE ALMOST ON CONSTANTLY. FELT LIKE THE WIND WAS LIFTING CAR FROM GROUND. HAD TO PULL INTO 2 REST STOPS AS STRESS OF TRYING TO CONTROL VEHICLE WAS UNPREDICTABLE AND STRESSFUL. AS FOR ELECTRONIC ISSUES DEALER REPLACED AMPLIFIERS AND PROBLEM STILL PERSISTS NEW RADIO/PHONE UNIT ORDERED BUT NOT INSTALLED DUE TO MY FILING LEMON LAW
Mfg Campaign: 11171634
Recall Date: Jan 23, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HAVE HAD ELECTRICAL (RADIO/BLUETOOTH) ISSUES SINCE 2 WEEKS AFTER TAKING POCCESSION. BEEN IN FOR REPAIR 4 TIMES . NO RESOLVE LOOSE STEERING IS A BIG SAFETY CONCERN. WHILE DRIVING VEHICLE AT AN APPROX.SPEED OF 65 MPH IN WINDY CONDITIONS ON NOV.3 2018 GARDEN STATE PKWY THE WIND ENCAPSULATED THE VEHICLE CAUSING INABILITY TO CONTROL. VEHICLE MOVED RELENTLESSLY SIDE TO SIDE MAKING A WHITE KNUCKLE EXPERIENCE. SIDE WINDOW LANE DEPARTURE LIGHTS WERE ALMOST ON CONSTANTLY. FELT LIKE THE WIND WAS LIFTING CAR FROM GROUND. HAD TO PULL INTO 2 REST STOPS AS STRESS OF TRYING TO CONTROL VEHICLE WAS UNPREDICTABLE AND STRESSFUL. AS FOR ELECTRONIC ISSUES DEALER REPLACED AMPLIFIERS AND PROBLEM STILL PERSISTS NEW RADIO/PHONE UNIT ORDERED BUT NOT INSTALLED DUE TO MY FILING LEMON LAW
Corrective Action:
HAVE HAD ELECTRICAL (RADIO/BLUETOOTH) ISSUES SINCE 2 WEEKS AFTER TAKING POCCESSION. BEEN IN FOR REPAIR 4 TIMES . NO RESOLVE LOOSE STEERING IS A BIG SAFETY CONCERN. WHILE DRIVING VEHICLE AT AN APPROX.SPEED OF 65 MPH IN WINDY CONDITIONS ON NOV.3 2018 GARDEN STATE PKWY THE WIND ENCAPSULATED THE VEHICLE CAUSING INABILITY TO CONTROL. VEHICLE MOVED RELENTLESSLY SIDE TO SIDE MAKING A WHITE KNUCKLE EXPERIENCE. SIDE WINDOW LANE DEPARTURE LIGHTS WERE ALMOST ON CONSTANTLY. FELT LIKE THE WIND WAS LIFTING CAR FROM GROUND. HAD TO PULL INTO 2 REST STOPS AS STRESS OF TRYING TO CONTROL VEHICLE WAS UNPREDICTABLE AND STRESSFUL. AS FOR ELECTRONIC ISSUES DEALER REPLACED AMPLIFIERS AND PROBLEM STILL PERSISTS NEW RADIO/PHONE UNIT ORDERED BUT NOT INSTALLED DUE TO MY FILING LEMON LAW
Additional Notes:
HAVE HAD ELECTRICAL (RADIO/BLUETOOTH) ISSUES SINCE 2 WEEKS AFTER TAKING POCCESSION. BEEN IN FOR REPAIR 4 TIMES . NO RESOLVE LOOSE STEERING IS A BIG SAFETY CONCERN. WHILE DRIVING VEHICLE AT AN APPROX.SPEED OF 65 MPH IN WINDY CONDITIONS ON NOV.3 2018 GARDEN STATE PKWY THE WIND ENCAPSULATED THE VEHICLE CAUSING INABILITY TO CONTROL. VEHICLE MOVED RELENTLESSLY SIDE TO SIDE MAKING A WHITE KNUCKLE EXPERIENCE. SIDE WINDOW LANE DEPARTURE LIGHTS WERE ALMOST ON CONSTANTLY. FELT LIKE THE WIND WAS LIFTING CAR FROM GROUND. HAD TO PULL INTO 2 REST STOPS AS STRESS OF TRYING TO CONTROL VEHICLE WAS UNPREDICTABLE AND STRESSFUL. AS FOR ELECTRONIC ISSUES DEALER REPLACED AMPLIFIERS AND PROBLEM STILL PERSISTS NEW RADIO/PHONE UNIT ORDERED BUT NOT INSTALLED DUE TO MY FILING LEMON LAW
Mfg Campaign: 11171634
Recall Date: Jan 23, 2019
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
HAVE HAD ELECTRICAL (RADIO/BLUETOOTH) ISSUES SINCE 2 WEEKS AFTER TAKING POCCESSION. BEEN IN FOR REPAIR 4 TIMES . NO RESOLVE LOOSE STEERING IS A BIG SAFETY CONCERN. WHILE DRIVING VEHICLE AT AN APPROX.SPEED OF 65 MPH IN WINDY CONDITIONS ON NOV.3 2018 GARDEN STATE PKWY THE WIND ENCAPSULATED THE VEHICLE CAUSING INABILITY TO CONTROL. VEHICLE MOVED RELENTLESSLY SIDE TO SIDE MAKING A WHITE KNUCKLE EXPERIENCE. SIDE WINDOW LANE DEPARTURE LIGHTS WERE ALMOST ON CONSTANTLY. FELT LIKE THE WIND WAS LIFTING CAR FROM GROUND. HAD TO PULL INTO 2 REST STOPS AS STRESS OF TRYING TO CONTROL VEHICLE WAS UNPREDICTABLE AND STRESSFUL. AS FOR ELECTRONIC ISSUES DEALER REPLACED AMPLIFIERS AND PROBLEM STILL PERSISTS NEW RADIO/PHONE UNIT ORDERED BUT NOT INSTALLED DUE TO MY FILING LEMON LAW
Corrective Action:
HAVE HAD ELECTRICAL (RADIO/BLUETOOTH) ISSUES SINCE 2 WEEKS AFTER TAKING POCCESSION. BEEN IN FOR REPAIR 4 TIMES . NO RESOLVE LOOSE STEERING IS A BIG SAFETY CONCERN. WHILE DRIVING VEHICLE AT AN APPROX.SPEED OF 65 MPH IN WINDY CONDITIONS ON NOV.3 2018 GARDEN STATE PKWY THE WIND ENCAPSULATED THE VEHICLE CAUSING INABILITY TO CONTROL. VEHICLE MOVED RELENTLESSLY SIDE TO SIDE MAKING A WHITE KNUCKLE EXPERIENCE. SIDE WINDOW LANE DEPARTURE LIGHTS WERE ALMOST ON CONSTANTLY. FELT LIKE THE WIND WAS LIFTING CAR FROM GROUND. HAD TO PULL INTO 2 REST STOPS AS STRESS OF TRYING TO CONTROL VEHICLE WAS UNPREDICTABLE AND STRESSFUL. AS FOR ELECTRONIC ISSUES DEALER REPLACED AMPLIFIERS AND PROBLEM STILL PERSISTS NEW RADIO/PHONE UNIT ORDERED BUT NOT INSTALLED DUE TO MY FILING LEMON LAW
Additional Notes:
HAVE HAD ELECTRICAL (RADIO/BLUETOOTH) ISSUES SINCE 2 WEEKS AFTER TAKING POCCESSION. BEEN IN FOR REPAIR 4 TIMES . NO RESOLVE LOOSE STEERING IS A BIG SAFETY CONCERN. WHILE DRIVING VEHICLE AT AN APPROX.SPEED OF 65 MPH IN WINDY CONDITIONS ON NOV.3 2018 GARDEN STATE PKWY THE WIND ENCAPSULATED THE VEHICLE CAUSING INABILITY TO CONTROL. VEHICLE MOVED RELENTLESSLY SIDE TO SIDE MAKING A WHITE KNUCKLE EXPERIENCE. SIDE WINDOW LANE DEPARTURE LIGHTS WERE ALMOST ON CONSTANTLY. FELT LIKE THE WIND WAS LIFTING CAR FROM GROUND. HAD TO PULL INTO 2 REST STOPS AS STRESS OF TRYING TO CONTROL VEHICLE WAS UNPREDICTABLE AND STRESSFUL. AS FOR ELECTRONIC ISSUES DEALER REPLACED AMPLIFIERS AND PROBLEM STILL PERSISTS NEW RADIO/PHONE UNIT ORDERED BUT NOT INSTALLED DUE TO MY FILING LEMON LAW
Mfg Campaign: 11171634
Recall Date: Jan 23, 2019
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHEN THE VEHICLE IS STOPPED WITH THE PARKING BRAKE SET, THE REAR DOORS CAN NOT BE OPEN FROM THE REAR DOOR HANDLE. THE CHILD PROOF LOCK IS NOT SET. YOU HAVE TO PRESS THE UNLOCK BUTTON ON THE FRONT DOORS SO THE REAR PAX CAN EXIT. TO ME THIS IS A SAFETY ISSUE BECAUSE IN AN EMERGENCY WHEN EVERYONE NEEDS TO EXIT QUICKLY, ONE HAS TO REMEMBER TO UNLOCK THE DOORS FROM THE FRONT DOOR UNLOCK SWITCH TO LET THE REAR PAX OUT. SUBARU TELLS ME THAT IT'S NORMAL, AND I THINK IT SHOULD NOT BE NORMAL. THIS PROBLEM HAPPENS ALL THE TIME. THE DOORS LOCK AUTOMATICALLY ONCE THE VEHICLE STARTS MOVING. I PUT TODAYS DATE AS WHEN THIS HAPPENS SINCE THERE IS NO "ALL THE TIME".
Corrective Action:
WHEN THE VEHICLE IS STOPPED WITH THE PARKING BRAKE SET, THE REAR DOORS CAN NOT BE OPEN FROM THE REAR DOOR HANDLE. THE CHILD PROOF LOCK IS NOT SET. YOU HAVE TO PRESS THE UNLOCK BUTTON ON THE FRONT DOORS SO THE REAR PAX CAN EXIT. TO ME THIS IS A SAFETY ISSUE BECAUSE IN AN EMERGENCY WHEN EVERYONE NEEDS TO EXIT QUICKLY, ONE HAS TO REMEMBER TO UNLOCK THE DOORS FROM THE FRONT DOOR UNLOCK SWITCH TO LET THE REAR PAX OUT. SUBARU TELLS ME THAT IT'S NORMAL, AND I THINK IT SHOULD NOT BE NORMAL. THIS PROBLEM HAPPENS ALL THE TIME. THE DOORS LOCK AUTOMATICALLY ONCE THE VEHICLE STARTS MOVING. I PUT TODAYS DATE AS WHEN THIS HAPPENS SINCE THERE IS NO "ALL THE TIME".
Additional Notes:
WHEN THE VEHICLE IS STOPPED WITH THE PARKING BRAKE SET, THE REAR DOORS CAN NOT BE OPEN FROM THE REAR DOOR HANDLE. THE CHILD PROOF LOCK IS NOT SET. YOU HAVE TO PRESS THE UNLOCK BUTTON ON THE FRONT DOORS SO THE REAR PAX CAN EXIT. TO ME THIS IS A SAFETY ISSUE BECAUSE IN AN EMERGENCY WHEN EVERYONE NEEDS TO EXIT QUICKLY, ONE HAS TO REMEMBER TO UNLOCK THE DOORS FROM THE FRONT DOOR UNLOCK SWITCH TO LET THE REAR PAX OUT. SUBARU TELLS ME THAT IT'S NORMAL, AND I THINK IT SHOULD NOT BE NORMAL. THIS PROBLEM HAPPENS ALL THE TIME. THE DOORS LOCK AUTOMATICALLY ONCE THE VEHICLE STARTS MOVING. I PUT TODAYS DATE AS WHEN THIS HAPPENS SINCE THERE IS NO "ALL THE TIME".
Mfg Campaign: 11171179
Recall Date: Jan 21, 2019
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
OUR ASCENT STARTED HAVING A SQUEAL AND RPM JUMP AROUND 6000 MILES. THE CAR WOULD ONLY MAKES THIS NOISE ON ACCELERATION AND WOULD CAUSE THE CAR TO LOCK UP UNTIL THE CHAIN/BELT WOULD RESEAT AND THE RPM RETURN TO NORMAL. IT THROWS NO WARNING CODES BUT HAPPENS RANDOMLY BUT SEVERAL TIMES WHEN IT DOES HAPPEN. WAS TOLD IT WAS A TRANSMISSION ISSUE, BUT SUBARU HAS REPLACED SOME AND THEY ARE DOING SAME THING. THEY TOLD ME TO DRIVE IT LIKE IT IS AND SERVICE DEPARTMENT WAS TO FILE A CLAIM WITH SUBARU TO TRY TO GET THEM TO INITIATE A FIX FROM THE SUBARU ENGINEERS. TOTALLY NOT SAFE TO DRIVE AT 65-70 AND THEN IT STALLS OUT BEFORE IT FIXES ITSELF.
Corrective Action:
OUR ASCENT STARTED HAVING A SQUEAL AND RPM JUMP AROUND 6000 MILES. THE CAR WOULD ONLY MAKES THIS NOISE ON ACCELERATION AND WOULD CAUSE THE CAR TO LOCK UP UNTIL THE CHAIN/BELT WOULD RESEAT AND THE RPM RETURN TO NORMAL. IT THROWS NO WARNING CODES BUT HAPPENS RANDOMLY BUT SEVERAL TIMES WHEN IT DOES HAPPEN. WAS TOLD IT WAS A TRANSMISSION ISSUE, BUT SUBARU HAS REPLACED SOME AND THEY ARE DOING SAME THING. THEY TOLD ME TO DRIVE IT LIKE IT IS AND SERVICE DEPARTMENT WAS TO FILE A CLAIM WITH SUBARU TO TRY TO GET THEM TO INITIATE A FIX FROM THE SUBARU ENGINEERS. TOTALLY NOT SAFE TO DRIVE AT 65-70 AND THEN IT STALLS OUT BEFORE IT FIXES ITSELF.
Additional Notes:
OUR ASCENT STARTED HAVING A SQUEAL AND RPM JUMP AROUND 6000 MILES. THE CAR WOULD ONLY MAKES THIS NOISE ON ACCELERATION AND WOULD CAUSE THE CAR TO LOCK UP UNTIL THE CHAIN/BELT WOULD RESEAT AND THE RPM RETURN TO NORMAL. IT THROWS NO WARNING CODES BUT HAPPENS RANDOMLY BUT SEVERAL TIMES WHEN IT DOES HAPPEN. WAS TOLD IT WAS A TRANSMISSION ISSUE, BUT SUBARU HAS REPLACED SOME AND THEY ARE DOING SAME THING. THEY TOLD ME TO DRIVE IT LIKE IT IS AND SERVICE DEPARTMENT WAS TO FILE A CLAIM WITH SUBARU TO TRY TO GET THEM TO INITIATE A FIX FROM THE SUBARU ENGINEERS. TOTALLY NOT SAFE TO DRIVE AT 65-70 AND THEN IT STALLS OUT BEFORE IT FIXES ITSELF.
Mfg Campaign: 11165954
Recall Date: Jan 9, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY CAR WAS PARKED. I SAW A CRACK IN THE WINDSHIELD (CAUSE UNKNOWN) ON THE PASSENGER SIDE THAT BEGAN AT THE TOP GLASS AND DESCENDED, THEN HEADING INWARDS TOWARDS THE MIRROR. OVER THE COURSE OF 2 DAYS, IT HAS EXTENDED PAST THE MIRROR INTO THE DRIVER VIEW. THE SUBARU GLASS (AGC AUTOMOTIVE, DOT-376, M8H4 AS1, 30E, LAMISAFE) COULD BE FAULTY.
Corrective Action:
MY CAR WAS PARKED. I SAW A CRACK IN THE WINDSHIELD (CAUSE UNKNOWN) ON THE PASSENGER SIDE THAT BEGAN AT THE TOP GLASS AND DESCENDED, THEN HEADING INWARDS TOWARDS THE MIRROR. OVER THE COURSE OF 2 DAYS, IT HAS EXTENDED PAST THE MIRROR INTO THE DRIVER VIEW. THE SUBARU GLASS (AGC AUTOMOTIVE, DOT-376, M8H4 AS1, 30E, LAMISAFE) COULD BE FAULTY.
Additional Notes:
MY CAR WAS PARKED. I SAW A CRACK IN THE WINDSHIELD (CAUSE UNKNOWN) ON THE PASSENGER SIDE THAT BEGAN AT THE TOP GLASS AND DESCENDED, THEN HEADING INWARDS TOWARDS THE MIRROR. OVER THE COURSE OF 2 DAYS, IT HAS EXTENDED PAST THE MIRROR INTO THE DRIVER VIEW. THE SUBARU GLASS (AGC AUTOMOTIVE, DOT-376, M8H4 AS1, 30E, LAMISAFE) COULD BE FAULTY.
Mfg Campaign: 11166069
Recall Date: Jan 9, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I RECENTLY NOTICED THE WINDSHIELD HAS THOUSANDS OF MILLIONS OF GLARING SPECKS/DOTS WHEN FACING THE SUNLIGHT IN EARLY MORNING OR LATE AFTERNOON. THE WINDSHIELD BECOMES SO BLURRY AND EXTREMELY ANNOYING. THIS HAPPENS WHEN I FACE LIGHTS EVEN NIGHT TIMES WITH ONCOMING VEHICLES KINDA OF GLARE. I CLEANED WITH MULTIPLE SOLUTIONS NOT GOING AT ALL, ONE ANGLE CAN BE SEEN VERY GREY COLORED DOT. TOOK TO DEALER AND ALSO AGREED WITH THIS. NOT SURE WHAT ARE MY NEXT STEPS, BUT I WANT THIS NHTSA LOOK AT SERIOUSLY. MY CAR IS JUST ABOUT 2 MONTHS AND 2K MILES ON IT AS OF NOW.
Corrective Action:
I RECENTLY NOTICED THE WINDSHIELD HAS THOUSANDS OF MILLIONS OF GLARING SPECKS/DOTS WHEN FACING THE SUNLIGHT IN EARLY MORNING OR LATE AFTERNOON. THE WINDSHIELD BECOMES SO BLURRY AND EXTREMELY ANNOYING. THIS HAPPENS WHEN I FACE LIGHTS EVEN NIGHT TIMES WITH ONCOMING VEHICLES KINDA OF GLARE. I CLEANED WITH MULTIPLE SOLUTIONS NOT GOING AT ALL, ONE ANGLE CAN BE SEEN VERY GREY COLORED DOT. TOOK TO DEALER AND ALSO AGREED WITH THIS. NOT SURE WHAT ARE MY NEXT STEPS, BUT I WANT THIS NHTSA LOOK AT SERIOUSLY. MY CAR IS JUST ABOUT 2 MONTHS AND 2K MILES ON IT AS OF NOW.
Additional Notes:
I RECENTLY NOTICED THE WINDSHIELD HAS THOUSANDS OF MILLIONS OF GLARING SPECKS/DOTS WHEN FACING THE SUNLIGHT IN EARLY MORNING OR LATE AFTERNOON. THE WINDSHIELD BECOMES SO BLURRY AND EXTREMELY ANNOYING. THIS HAPPENS WHEN I FACE LIGHTS EVEN NIGHT TIMES WITH ONCOMING VEHICLES KINDA OF GLARE. I CLEANED WITH MULTIPLE SOLUTIONS NOT GOING AT ALL, ONE ANGLE CAN BE SEEN VERY GREY COLORED DOT. TOOK TO DEALER AND ALSO AGREED WITH THIS. NOT SURE WHAT ARE MY NEXT STEPS, BUT I WANT THIS NHTSA LOOK AT SERIOUSLY. MY CAR IS JUST ABOUT 2 MONTHS AND 2K MILES ON IT AS OF NOW.
Mfg Campaign: 11143074
Recall Date: Oct 27, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
AIRBAG SENSOR FAULT.
Corrective Action:
AIRBAG SENSOR FAULT.
Additional Notes:
AIRBAG SENSOR FAULT.
Mfg Campaign: 11140196
Recall Date: Oct 14, 2018
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
DRIVING ON FREEWAY CHECK ENGINE CAME ONLINE SUDDENLY. EYESIGHT TURNED OFF. CAR BECAME UNSTABLE, COULD NOT GO PAST 60 MPH. KIDS IN FREKING OUT. VERY UNSAFE. TOOK TO DEALERSHIP. THEY COULD NOT FIGURE OUT. I DID ONLINE RESEARCH AND FOLLOWED THESE FORUMS HTTPS://WWW.ASCENTFORUMS.COM/FORUM/137-SUBARU-ASCENT-COMPLAINTS-ISSUES-PROBLEMS/1981-CHECK-ENGINE-LIGHT-11.HTML APPARENTLY EARLY SUBARU MODELS HAD 2 BOLTS MISSING IN THE ENGINE AIRTIGHT COMPARTMENT. ATLEAST 2 OTHER PEOPLE HAVE COMPLAINED. I HAVE DRIVEN SO MANY MILES SUBARU AS NOT ISSUED A TSB AND A RECALL. I WAS PLANNING TO TAKE LEGAL ACTION AS THIS A UNSAFE THING TO DO. PLEASE PLEASE PLEASE LOOK INTO THIS. I HOPE YOU COULD ENSURE ACCOUNTABILITY AND HONESTY W/ SUBARU. I AM EXTREMELY FRUSTRATED. DID SUBARU DELIBERATELY HID THIS FROM CONSUMERS? PLEASE CHECK THIS FORUM THREAD AGAIN HTTPS://WWW.ASCENTFORUMS.COM/FORUM/137-SUBARU-ASCENT-COMPLAINTS-ISSUES-PROBLEMS/1981-CHECK-ENGINE-LIGHT-11.HTML
Corrective Action:
DRIVING ON FREEWAY CHECK ENGINE CAME ONLINE SUDDENLY. EYESIGHT TURNED OFF. CAR BECAME UNSTABLE, COULD NOT GO PAST 60 MPH. KIDS IN FREKING OUT. VERY UNSAFE. TOOK TO DEALERSHIP. THEY COULD NOT FIGURE OUT. I DID ONLINE RESEARCH AND FOLLOWED THESE FORUMS HTTPS://WWW.ASCENTFORUMS.COM/FORUM/137-SUBARU-ASCENT-COMPLAINTS-ISSUES-PROBLEMS/1981-CHECK-ENGINE-LIGHT-11.HTML APPARENTLY EARLY SUBARU MODELS HAD 2 BOLTS MISSING IN THE ENGINE AIRTIGHT COMPARTMENT. ATLEAST 2 OTHER PEOPLE HAVE COMPLAINED. I HAVE DRIVEN SO MANY MILES SUBARU AS NOT ISSUED A TSB AND A RECALL. I WAS PLANNING TO TAKE LEGAL ACTION AS THIS A UNSAFE THING TO DO. PLEASE PLEASE PLEASE LOOK INTO THIS. I HOPE YOU COULD ENSURE ACCOUNTABILITY AND HONESTY W/ SUBARU. I AM EXTREMELY FRUSTRATED. DID SUBARU DELIBERATELY HID THIS FROM CONSUMERS? PLEASE CHECK THIS FORUM THREAD AGAIN HTTPS://WWW.ASCENTFORUMS.COM/FORUM/137-SUBARU-ASCENT-COMPLAINTS-ISSUES-PROBLEMS/1981-CHECK-ENGINE-LIGHT-11.HTML
Additional Notes:
DRIVING ON FREEWAY CHECK ENGINE CAME ONLINE SUDDENLY. EYESIGHT TURNED OFF. CAR BECAME UNSTABLE, COULD NOT GO PAST 60 MPH. KIDS IN FREKING OUT. VERY UNSAFE. TOOK TO DEALERSHIP. THEY COULD NOT FIGURE OUT. I DID ONLINE RESEARCH AND FOLLOWED THESE FORUMS HTTPS://WWW.ASCENTFORUMS.COM/FORUM/137-SUBARU-ASCENT-COMPLAINTS-ISSUES-PROBLEMS/1981-CHECK-ENGINE-LIGHT-11.HTML APPARENTLY EARLY SUBARU MODELS HAD 2 BOLTS MISSING IN THE ENGINE AIRTIGHT COMPARTMENT. ATLEAST 2 OTHER PEOPLE HAVE COMPLAINED. I HAVE DRIVEN SO MANY MILES SUBARU AS NOT ISSUED A TSB AND A RECALL. I WAS PLANNING TO TAKE LEGAL ACTION AS THIS A UNSAFE THING TO DO. PLEASE PLEASE PLEASE LOOK INTO THIS. I HOPE YOU COULD ENSURE ACCOUNTABILITY AND HONESTY W/ SUBARU. I AM EXTREMELY FRUSTRATED. DID SUBARU DELIBERATELY HID THIS FROM CONSUMERS? PLEASE CHECK THIS FORUM THREAD AGAIN HTTPS://WWW.ASCENTFORUMS.COM/FORUM/137-SUBARU-ASCENT-COMPLAINTS-ISSUES-PROBLEMS/1981-CHECK-ENGINE-LIGHT-11.HTML
Mfg Campaign: 11139704
Recall Date: Oct 11, 2018
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY IN THE RIGHT LANE AT THE SPEED LIMIT OF 65 MPH, THE RIGHT REAR WINDOW SPONTANEOUSLY SHATTERED WITH NO WARNING, NO EXTERNAL IMPACT, NO OTHER VEHICLES NEAR BY, AND WITHOUT PRIOR IMPACT TO WINDOW.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY IN THE RIGHT LANE AT THE SPEED LIMIT OF 65 MPH, THE RIGHT REAR WINDOW SPONTANEOUSLY SHATTERED WITH NO WARNING, NO EXTERNAL IMPACT, NO OTHER VEHICLES NEAR BY, AND WITHOUT PRIOR IMPACT TO WINDOW.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY IN THE RIGHT LANE AT THE SPEED LIMIT OF 65 MPH, THE RIGHT REAR WINDOW SPONTANEOUSLY SHATTERED WITH NO WARNING, NO EXTERNAL IMPACT, NO OTHER VEHICLES NEAR BY, AND WITHOUT PRIOR IMPACT TO WINDOW.
Mfg Campaign: 11119346
Recall Date: Aug 11, 2018
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO JERK VIOLENTLY TO THE POINT WHERE THE TIRES SCREECHED ACROSS THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE INDEPENDENTLY ACCELERATED RAPIDLY INTO THE DISTANCE. IN ADDITION, THE CONTACT STATED THAT THE BRAKES AND STEERING WHEEL SEIZED AFTER MINIMAL PRESSURE WAS APPLIED TO THE BRAKE PEDAL IN AN ATTEMPT TO STOP THE VEHICLE. FURTHERMORE, THE CONTACT STATED THAT THERE WAS A RUMBLING VIBRATION UNDERNEATH THE BRAKE PEDAL WHILE THE VEHICLE WAS IN MOTION. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO A NEARBY GAS STATION AND CONTACTED ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO CARR SUBARU (11635 SOUTHWEST CANYON RD, BEAVERTON, OREGON 97006, (503) 672-3370) WHERE IT WAS DIAGNOSED THAT THE EYESIGHT ASSIST SAFETY FEATURE MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 1-34973274988. THE FAILURE MILEAGE WAS 700.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO JERK VIOLENTLY TO THE POINT WHERE THE TIRES SCREECHED ACROSS THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE INDEPENDENTLY ACCELERATED RAPIDLY INTO THE DISTANCE. IN ADDITION, THE CONTACT STATED THAT THE BRAKES AND STEERING WHEEL SEIZED AFTER MINIMAL PRESSURE WAS APPLIED TO THE BRAKE PEDAL IN AN ATTEMPT TO STOP THE VEHICLE. FURTHERMORE, THE CONTACT STATED THAT THERE WAS A RUMBLING VIBRATION UNDERNEATH THE BRAKE PEDAL WHILE THE VEHICLE WAS IN MOTION. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO A NEARBY GAS STATION AND CONTACTED ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO CARR SUBARU (11635 SOUTHWEST CANYON RD, BEAVERTON, OREGON 97006, (503) 672-3370) WHERE IT WAS DIAGNOSED THAT THE EYESIGHT ASSIST SAFETY FEATURE MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 1-34973274988. THE FAILURE MILEAGE WAS 700.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO JERK VIOLENTLY TO THE POINT WHERE THE TIRES SCREECHED ACROSS THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE INDEPENDENTLY ACCELERATED RAPIDLY INTO THE DISTANCE. IN ADDITION, THE CONTACT STATED THAT THE BRAKES AND STEERING WHEEL SEIZED AFTER MINIMAL PRESSURE WAS APPLIED TO THE BRAKE PEDAL IN AN ATTEMPT TO STOP THE VEHICLE. FURTHERMORE, THE CONTACT STATED THAT THERE WAS A RUMBLING VIBRATION UNDERNEATH THE BRAKE PEDAL WHILE THE VEHICLE WAS IN MOTION. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO A NEARBY GAS STATION AND CONTACTED ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO CARR SUBARU (11635 SOUTHWEST CANYON RD, BEAVERTON, OREGON 97006, (503) 672-3370) WHERE IT WAS DIAGNOSED THAT THE EYESIGHT ASSIST SAFETY FEATURE MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 1-34973274988. THE FAILURE MILEAGE WAS 700.
Mfg Campaign: 11118736
Recall Date: Aug 9, 2018
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