Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUE-90
Recall Date: Feb 28, 2019
Consumer Complaints
161 ComplaintsSubaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
WHEN TURNING CLICKING NOISE WAS COMING FROM WHEEL AREA. CAR HAS ONLY 50,000 MILES. WHEN I TOOK CAR IN FOR OIL CHECK MECHANIC CHECKED IT OUT FOR ME. THEY ENDED UP REPLACING THE PASSENGER CV AXLE.
Corrective Action:
WHEN TURNING CLICKING NOISE WAS COMING FROM WHEEL AREA. CAR HAS ONLY 50,000 MILES. WHEN I TOOK CAR IN FOR OIL CHECK MECHANIC CHECKED IT OUT FOR ME. THEY ENDED UP REPLACING THE PASSENGER CV AXLE.
Additional Notes:
WHEN TURNING CLICKING NOISE WAS COMING FROM WHEEL AREA. CAR HAS ONLY 50,000 MILES. WHEN I TOOK CAR IN FOR OIL CHECK MECHANIC CHECKED IT OUT FOR ME. THEY ENDED UP REPLACING THE PASSENGER CV AXLE.
Mfg Campaign: 11341570
Recall Date: Jul 26, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2016 SUBARU CROSSTREK DRIVING WENT TO PARK KEY GOT STUCK IN IGNITION COULD NOT TAKE IT OUT CANT UNDERSTAND WHY SO MANY PROBLEMS AND NO RECALLS
Corrective Action:
2016 SUBARU CROSSTREK DRIVING WENT TO PARK KEY GOT STUCK IN IGNITION COULD NOT TAKE IT OUT CANT UNDERSTAND WHY SO MANY PROBLEMS AND NO RECALLS
Additional Notes:
2016 SUBARU CROSSTREK DRIVING WENT TO PARK KEY GOT STUCK IN IGNITION COULD NOT TAKE IT OUT CANT UNDERSTAND WHY SO MANY PROBLEMS AND NO RECALLS
Mfg Campaign: 11340913
Recall Date: Jul 22, 2020
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I PUT MY CAR INTO PARK AND I TRY TO TURN MY CAR OFF THE KEY TURNS HALF WAY AND STOPS. I CAN'T GET THE KEY OUT. I TRY AGAIN BY TURNING THE CAR ON AND OFF. SOMETIMES THAT WORKS. SOMETIMES PUTTING IT INTO DRIVE AND AND THEN PARK AGAIN WORKS. IT IS BECOMING A PROBLEM MORE AND MORE FREQUENT. IT CAN TAKE UP TO 3 MINUTES OF FIDGETING TO GET THE KEY OUT OF THE IGNITION.
Corrective Action:
I PUT MY CAR INTO PARK AND I TRY TO TURN MY CAR OFF THE KEY TURNS HALF WAY AND STOPS. I CAN'T GET THE KEY OUT. I TRY AGAIN BY TURNING THE CAR ON AND OFF. SOMETIMES THAT WORKS. SOMETIMES PUTTING IT INTO DRIVE AND AND THEN PARK AGAIN WORKS. IT IS BECOMING A PROBLEM MORE AND MORE FREQUENT. IT CAN TAKE UP TO 3 MINUTES OF FIDGETING TO GET THE KEY OUT OF THE IGNITION.
Additional Notes:
I PUT MY CAR INTO PARK AND I TRY TO TURN MY CAR OFF THE KEY TURNS HALF WAY AND STOPS. I CAN'T GET THE KEY OUT. I TRY AGAIN BY TURNING THE CAR ON AND OFF. SOMETIMES THAT WORKS. SOMETIMES PUTTING IT INTO DRIVE AND AND THEN PARK AGAIN WORKS. IT IS BECOMING A PROBLEM MORE AND MORE FREQUENT. IT CAN TAKE UP TO 3 MINUTES OF FIDGETING TO GET THE KEY OUT OF THE IGNITION.
Mfg Campaign: 11340391
Recall Date: Jul 20, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OUT OF GAS WITH 3 BARS SHOWING...TWICE *TR *BF*JB
Corrective Action:
OUT OF GAS WITH 3 BARS SHOWING...TWICE *TR *BF*JB
Additional Notes:
OUT OF GAS WITH 3 BARS SHOWING...TWICE *TR *BF*JB
Mfg Campaign: 11326312
Recall Date: May 28, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE PUTTING MY VEHICLE IN PARK THE KEY WILL NOT RELEASE FROM THE IGNITION. IT TAKES MULTIPLE ATTEMPTS OF GOING BACK AND FORTH TO GET THE KEY TO RELEASE FROM THE IGNITION. TOOK IT TO THE DEALERSHIP AND IT WAS DIAGNOSED WITH "FAILURE TO PARK POSITION, AND NEEDED TO REPLACE THE MICRO SWITCH PLATE" WITH A COST OF APPROXIMATELY $800.00 DOLLARS. *TR
Corrective Action:
WHILE PUTTING MY VEHICLE IN PARK THE KEY WILL NOT RELEASE FROM THE IGNITION. IT TAKES MULTIPLE ATTEMPTS OF GOING BACK AND FORTH TO GET THE KEY TO RELEASE FROM THE IGNITION. TOOK IT TO THE DEALERSHIP AND IT WAS DIAGNOSED WITH "FAILURE TO PARK POSITION, AND NEEDED TO REPLACE THE MICRO SWITCH PLATE" WITH A COST OF APPROXIMATELY $800.00 DOLLARS. *TR
Additional Notes:
WHILE PUTTING MY VEHICLE IN PARK THE KEY WILL NOT RELEASE FROM THE IGNITION. IT TAKES MULTIPLE ATTEMPTS OF GOING BACK AND FORTH TO GET THE KEY TO RELEASE FROM THE IGNITION. TOOK IT TO THE DEALERSHIP AND IT WAS DIAGNOSED WITH "FAILURE TO PARK POSITION, AND NEEDED TO REPLACE THE MICRO SWITCH PLATE" WITH A COST OF APPROXIMATELY $800.00 DOLLARS. *TR
Mfg Campaign: 11325372
Recall Date: May 21, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE PUTTING MY VEHICLE IN PARK THE KEY WILL NOT RELEASE FROM THE IGNITION. IT TAKES MULTIPLE ATTEMPTS OF GOING BACK AND FORTH TO GET THE KEY TO RELEASE FROM THE IGNITION. TOOK IT TO THE DEALERSHIP AND IT WAS DIAGNOSED WITH "FAILURE TO PARK POSITION, AND NEEDED TO REPLACE THE MICRO SWITCH PLATE" WITH A COST OF APPROXIMATELY $800.00 DOLLARS. *TR
Corrective Action:
WHILE PUTTING MY VEHICLE IN PARK THE KEY WILL NOT RELEASE FROM THE IGNITION. IT TAKES MULTIPLE ATTEMPTS OF GOING BACK AND FORTH TO GET THE KEY TO RELEASE FROM THE IGNITION. TOOK IT TO THE DEALERSHIP AND IT WAS DIAGNOSED WITH "FAILURE TO PARK POSITION, AND NEEDED TO REPLACE THE MICRO SWITCH PLATE" WITH A COST OF APPROXIMATELY $800.00 DOLLARS. *TR
Additional Notes:
WHILE PUTTING MY VEHICLE IN PARK THE KEY WILL NOT RELEASE FROM THE IGNITION. IT TAKES MULTIPLE ATTEMPTS OF GOING BACK AND FORTH TO GET THE KEY TO RELEASE FROM THE IGNITION. TOOK IT TO THE DEALERSHIP AND IT WAS DIAGNOSED WITH "FAILURE TO PARK POSITION, AND NEEDED TO REPLACE THE MICRO SWITCH PLATE" WITH A COST OF APPROXIMATELY $800.00 DOLLARS. *TR
Mfg Campaign: 11325372
Recall Date: May 21, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE PUTTING MY VEHICLE IN PARK THE KEY WILL NOT RELEASE FROM THE IGNITION. IT TAKES MULTIPLE ATTEMPTS OF GOING BACK AND FORTH TO GET THE KEY TO RELEASE FROM THE IGNITION. FROM WHAT I HAVE READ, NUMEROUS PEOPLE HAVE HAD THIS ISSUE AND SUBARU HAS YET TO ISSUE A NATIONAL RECALL. I HAVE ATTACHED A DOCUMENT THAT DETAILS THE PROBLEM.
Corrective Action:
WHILE PUTTING MY VEHICLE IN PARK THE KEY WILL NOT RELEASE FROM THE IGNITION. IT TAKES MULTIPLE ATTEMPTS OF GOING BACK AND FORTH TO GET THE KEY TO RELEASE FROM THE IGNITION. FROM WHAT I HAVE READ, NUMEROUS PEOPLE HAVE HAD THIS ISSUE AND SUBARU HAS YET TO ISSUE A NATIONAL RECALL. I HAVE ATTACHED A DOCUMENT THAT DETAILS THE PROBLEM.
Additional Notes:
WHILE PUTTING MY VEHICLE IN PARK THE KEY WILL NOT RELEASE FROM THE IGNITION. IT TAKES MULTIPLE ATTEMPTS OF GOING BACK AND FORTH TO GET THE KEY TO RELEASE FROM THE IGNITION. FROM WHAT I HAVE READ, NUMEROUS PEOPLE HAVE HAD THIS ISSUE AND SUBARU HAS YET TO ISSUE A NATIONAL RECALL. I HAVE ATTACHED A DOCUMENT THAT DETAILS THE PROBLEM.
Mfg Campaign: 11323197
Recall Date: May 4, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE KET GETS STUCK IN THE IGNITION WHEN THE VEHICLE IS PUT IN PARK. THE VEHICLE IS STATIONARY.
Corrective Action:
THE KET GETS STUCK IN THE IGNITION WHEN THE VEHICLE IS PUT IN PARK. THE VEHICLE IS STATIONARY.
Additional Notes:
THE KET GETS STUCK IN THE IGNITION WHEN THE VEHICLE IS PUT IN PARK. THE VEHICLE IS STATIONARY.
Mfg Campaign: 11322019
Recall Date: Apr 23, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A/C COMPRESSOR HAS FAILED AND THE CAR HAS LESS THAN 80K MILES.
Corrective Action:
A/C COMPRESSOR HAS FAILED AND THE CAR HAS LESS THAN 80K MILES.
Additional Notes:
A/C COMPRESSOR HAS FAILED AND THE CAR HAS LESS THAN 80K MILES.
Mfg Campaign: 11320761
Recall Date: Apr 10, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR IS PARKED AND KEY IS STUCK IN IGNITION TO REMOVE IT.
Corrective Action:
CAR IS PARKED AND KEY IS STUCK IN IGNITION TO REMOVE IT.
Additional Notes:
CAR IS PARKED AND KEY IS STUCK IN IGNITION TO REMOVE IT.
Mfg Campaign: 11319048
Recall Date: Mar 23, 2020
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
SUBARU CROSSTREK 2016 CAR HAS HAD POWER TRAIN FAILURE 3 TIMES. THE LATEST CAUSED A REAR END COLLISION INTO MY CAR ON 2/28/2020. VEHICLE LOST POWER WHILE TRAVELING APPROX 35 MPH ALTHOUGH THE ENGINE REMAINED ON AND POWER STEERING ALSO WORKED. CAR WAS IN DRIVE BUT NO POWER TO THE WHEELS. REAR ENDED BY A HONDA SUV WHILE DRIFTING TO SIDE OF ROAD. LUCKILY NO INJURIES...ABOUT $1500 WORTH OF DAMAGE TO HONDA SUV. NO REAL DAMAGE TO THE REAR OF MY CAR. HAS BEEN TO THE DEALER TWICE BUT NO TROUBLE CODES OR DIAGNOSTIC INFORMATION. VEHICLE IS UNDER WARRANTY. SEEMS TO BE A MYSTERY PROBLEM AND THE DEALER HAS NO SOLUTION AT PRESENT. TRYING TO GET A RESPONSE FROM SUBARU. SYMPTOMS ARE THE SAME FOR ALL THREE FAILURES. POLICE REPORT NUMBER AVAILABLE UPON REQUEST.
Corrective Action:
SUBARU CROSSTREK 2016 CAR HAS HAD POWER TRAIN FAILURE 3 TIMES. THE LATEST CAUSED A REAR END COLLISION INTO MY CAR ON 2/28/2020. VEHICLE LOST POWER WHILE TRAVELING APPROX 35 MPH ALTHOUGH THE ENGINE REMAINED ON AND POWER STEERING ALSO WORKED. CAR WAS IN DRIVE BUT NO POWER TO THE WHEELS. REAR ENDED BY A HONDA SUV WHILE DRIFTING TO SIDE OF ROAD. LUCKILY NO INJURIES...ABOUT $1500 WORTH OF DAMAGE TO HONDA SUV. NO REAL DAMAGE TO THE REAR OF MY CAR. HAS BEEN TO THE DEALER TWICE BUT NO TROUBLE CODES OR DIAGNOSTIC INFORMATION. VEHICLE IS UNDER WARRANTY. SEEMS TO BE A MYSTERY PROBLEM AND THE DEALER HAS NO SOLUTION AT PRESENT. TRYING TO GET A RESPONSE FROM SUBARU. SYMPTOMS ARE THE SAME FOR ALL THREE FAILURES. POLICE REPORT NUMBER AVAILABLE UPON REQUEST.
Additional Notes:
SUBARU CROSSTREK 2016 CAR HAS HAD POWER TRAIN FAILURE 3 TIMES. THE LATEST CAUSED A REAR END COLLISION INTO MY CAR ON 2/28/2020. VEHICLE LOST POWER WHILE TRAVELING APPROX 35 MPH ALTHOUGH THE ENGINE REMAINED ON AND POWER STEERING ALSO WORKED. CAR WAS IN DRIVE BUT NO POWER TO THE WHEELS. REAR ENDED BY A HONDA SUV WHILE DRIFTING TO SIDE OF ROAD. LUCKILY NO INJURIES...ABOUT $1500 WORTH OF DAMAGE TO HONDA SUV. NO REAL DAMAGE TO THE REAR OF MY CAR. HAS BEEN TO THE DEALER TWICE BUT NO TROUBLE CODES OR DIAGNOSTIC INFORMATION. VEHICLE IS UNDER WARRANTY. SEEMS TO BE A MYSTERY PROBLEM AND THE DEALER HAS NO SOLUTION AT PRESENT. TRYING TO GET A RESPONSE FROM SUBARU. SYMPTOMS ARE THE SAME FOR ALL THREE FAILURES. POLICE REPORT NUMBER AVAILABLE UPON REQUEST.
Mfg Campaign: 11316123
Recall Date: Mar 4, 2020
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THIS IS THE SECOND INCIDENT. THE FIRST, I DID NOT REPORT, BUT WAS IDENTICAL IN OCCURRENCE. WHILE DRIVING IN THE HIGH SPEED LANE OF A MAJOR INTERSTATE HIGHWAY @ APPROX. 70MPH, THE CAR SUDDENLY LOST ACCELERATION AND POWER, AS IF TO BE IN NEUTRAL. THE GEAR SHIFT WAS NOT JARRED, MY FOOT WAS NOT ON THE BRAKE, THIS WAS NOT OPERATOR ERROR. THE CAR SLOWLY LOST SPEED AS PRESSING ACCELERATOR ONLY REVVED THE ENGINE WITH NO RESULTS. I IMMEDIATELY PRESSED THE HAZARDS AND MY INDICATOR TO MOVE TO THE RIGHT SHOULDER OF THE HIGHWAY. THANKFULLY ARRIVING THERE SAFELY ALTHOUGH OTHER VEHICLES ON THE HIGHWAY WERE REQUIRED TO REACT. UPON GETTING TO THE SHOULDER, I SHUT OFF THE CAR, AND TURNED IT BACK ON. ACCELERATOR WORKS AS IT SHOULD AND I WAS LUCKILY LEAVING THE HIGHWAY AT THE NEXT EXIT. THE FIRST INCIDENT WAS APPROXIMATELY 4 MONTHS AGO. I REPORTED IT TO MY DEALER WHO WAS REPAIRING A BRAKE LIGHT RECALL, THE SERVICE MANAGER LAUGHED IT OFF AS OPERATOR ERROR. I ASSURE YOU IT WAS NOT. IN HINDSIGHT, THIS COULD BE A FAR MORE TRAGIC SCENARIO HAVING YOUR CAR LOSING POWER WITHOUT NOTICE ON A HIGHWAY. ALL POWER STEERING AND INDICATORS ON THE DASH WERE UNAFFECTED, ONLY THE ABILITY TO ACCELERATE.
Corrective Action:
THIS IS THE SECOND INCIDENT. THE FIRST, I DID NOT REPORT, BUT WAS IDENTICAL IN OCCURRENCE. WHILE DRIVING IN THE HIGH SPEED LANE OF A MAJOR INTERSTATE HIGHWAY @ APPROX. 70MPH, THE CAR SUDDENLY LOST ACCELERATION AND POWER, AS IF TO BE IN NEUTRAL. THE GEAR SHIFT WAS NOT JARRED, MY FOOT WAS NOT ON THE BRAKE, THIS WAS NOT OPERATOR ERROR. THE CAR SLOWLY LOST SPEED AS PRESSING ACCELERATOR ONLY REVVED THE ENGINE WITH NO RESULTS. I IMMEDIATELY PRESSED THE HAZARDS AND MY INDICATOR TO MOVE TO THE RIGHT SHOULDER OF THE HIGHWAY. THANKFULLY ARRIVING THERE SAFELY ALTHOUGH OTHER VEHICLES ON THE HIGHWAY WERE REQUIRED TO REACT. UPON GETTING TO THE SHOULDER, I SHUT OFF THE CAR, AND TURNED IT BACK ON. ACCELERATOR WORKS AS IT SHOULD AND I WAS LUCKILY LEAVING THE HIGHWAY AT THE NEXT EXIT. THE FIRST INCIDENT WAS APPROXIMATELY 4 MONTHS AGO. I REPORTED IT TO MY DEALER WHO WAS REPAIRING A BRAKE LIGHT RECALL, THE SERVICE MANAGER LAUGHED IT OFF AS OPERATOR ERROR. I ASSURE YOU IT WAS NOT. IN HINDSIGHT, THIS COULD BE A FAR MORE TRAGIC SCENARIO HAVING YOUR CAR LOSING POWER WITHOUT NOTICE ON A HIGHWAY. ALL POWER STEERING AND INDICATORS ON THE DASH WERE UNAFFECTED, ONLY THE ABILITY TO ACCELERATE.
Additional Notes:
THIS IS THE SECOND INCIDENT. THE FIRST, I DID NOT REPORT, BUT WAS IDENTICAL IN OCCURRENCE. WHILE DRIVING IN THE HIGH SPEED LANE OF A MAJOR INTERSTATE HIGHWAY @ APPROX. 70MPH, THE CAR SUDDENLY LOST ACCELERATION AND POWER, AS IF TO BE IN NEUTRAL. THE GEAR SHIFT WAS NOT JARRED, MY FOOT WAS NOT ON THE BRAKE, THIS WAS NOT OPERATOR ERROR. THE CAR SLOWLY LOST SPEED AS PRESSING ACCELERATOR ONLY REVVED THE ENGINE WITH NO RESULTS. I IMMEDIATELY PRESSED THE HAZARDS AND MY INDICATOR TO MOVE TO THE RIGHT SHOULDER OF THE HIGHWAY. THANKFULLY ARRIVING THERE SAFELY ALTHOUGH OTHER VEHICLES ON THE HIGHWAY WERE REQUIRED TO REACT. UPON GETTING TO THE SHOULDER, I SHUT OFF THE CAR, AND TURNED IT BACK ON. ACCELERATOR WORKS AS IT SHOULD AND I WAS LUCKILY LEAVING THE HIGHWAY AT THE NEXT EXIT. THE FIRST INCIDENT WAS APPROXIMATELY 4 MONTHS AGO. I REPORTED IT TO MY DEALER WHO WAS REPAIRING A BRAKE LIGHT RECALL, THE SERVICE MANAGER LAUGHED IT OFF AS OPERATOR ERROR. I ASSURE YOU IT WAS NOT. IN HINDSIGHT, THIS COULD BE A FAR MORE TRAGIC SCENARIO HAVING YOUR CAR LOSING POWER WITHOUT NOTICE ON A HIGHWAY. ALL POWER STEERING AND INDICATORS ON THE DASH WERE UNAFFECTED, ONLY THE ABILITY TO ACCELERATE.
Mfg Campaign: 11308135
Recall Date: Feb 10, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING ON THE HWY APPROX 1.5 HRS TRAVELING 75 MPH AND 60 MILES OF GAS LEFT IN TANK THE VEHICLE CUT OFF.. I COASTED INTO THE EMERGENCY LANE AND SHUT OFF VEH. NO WARNING LIGHTS GIVEN OR OUT OF FUEL. RE-STARTED THE VEHICLE AND DROVE WITHOUT ISSUES TO THE NEXT EXIT, FILLED THE TANK AND CONTINUED ANOTHER 45 MIN TO HOME WITHOUT ISSUE. SINCE, IVE ONLY DRIVEN SHORT DISTANCES TO AND FROM WORK AND ERRANDS W/O ISSUES. AFRAID IT WILL HAPPEN AGAIN AND CONCERNED ABOUT ANY FUTURE ROAD TRIPS. DO TO NO WARNING OR REPAIR LIGHTS AND THE VEH DRIVING W/O ISSUE, I DON'T KNOW WHERE TO BEGIN. I JUST WANT TO FEEL SAFE DRIVING MY VEHICLE FURTHER THAN HOME
Corrective Action:
WHILE DRIVING ON THE HWY APPROX 1.5 HRS TRAVELING 75 MPH AND 60 MILES OF GAS LEFT IN TANK THE VEHICLE CUT OFF.. I COASTED INTO THE EMERGENCY LANE AND SHUT OFF VEH. NO WARNING LIGHTS GIVEN OR OUT OF FUEL. RE-STARTED THE VEHICLE AND DROVE WITHOUT ISSUES TO THE NEXT EXIT, FILLED THE TANK AND CONTINUED ANOTHER 45 MIN TO HOME WITHOUT ISSUE. SINCE, IVE ONLY DRIVEN SHORT DISTANCES TO AND FROM WORK AND ERRANDS W/O ISSUES. AFRAID IT WILL HAPPEN AGAIN AND CONCERNED ABOUT ANY FUTURE ROAD TRIPS. DO TO NO WARNING OR REPAIR LIGHTS AND THE VEH DRIVING W/O ISSUE, I DON'T KNOW WHERE TO BEGIN. I JUST WANT TO FEEL SAFE DRIVING MY VEHICLE FURTHER THAN HOME
Additional Notes:
WHILE DRIVING ON THE HWY APPROX 1.5 HRS TRAVELING 75 MPH AND 60 MILES OF GAS LEFT IN TANK THE VEHICLE CUT OFF.. I COASTED INTO THE EMERGENCY LANE AND SHUT OFF VEH. NO WARNING LIGHTS GIVEN OR OUT OF FUEL. RE-STARTED THE VEHICLE AND DROVE WITHOUT ISSUES TO THE NEXT EXIT, FILLED THE TANK AND CONTINUED ANOTHER 45 MIN TO HOME WITHOUT ISSUE. SINCE, IVE ONLY DRIVEN SHORT DISTANCES TO AND FROM WORK AND ERRANDS W/O ISSUES. AFRAID IT WILL HAPPEN AGAIN AND CONCERNED ABOUT ANY FUTURE ROAD TRIPS. DO TO NO WARNING OR REPAIR LIGHTS AND THE VEH DRIVING W/O ISSUE, I DON'T KNOW WHERE TO BEGIN. I JUST WANT TO FEEL SAFE DRIVING MY VEHICLE FURTHER THAN HOME
Mfg Campaign: 11298846
Recall Date: Jan 12, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR JUST HAS HAD BACKUP CAMERA ISSUE SINCE A MONTH AGO. I CALLED THE LOCAL SUBARU SERVICE BUT THEY WOULD CHARGE ME FOR A DIAGNOSIS WHICH I DON'T LIKE THE IDEA TO PAY IT. I LEARNED THAT SUBARU RECALLS OTHER SUBARU MODELS (NON CROSSTREK) FOR ITS BACKUP CAMERA ISSUE. I WOULD LIKE TO SEE MY BACKUP CAMERA TO BE FIXED WHICH THAT IS A SAFETY CONCERN.*DT VEHICLE HAS NOT BEEN REPAIRED. CONSUMER STATED CROSSTREK WAS NOT INCLUDED IN THE RECALL.*JB
Corrective Action:
MY CAR JUST HAS HAD BACKUP CAMERA ISSUE SINCE A MONTH AGO. I CALLED THE LOCAL SUBARU SERVICE BUT THEY WOULD CHARGE ME FOR A DIAGNOSIS WHICH I DON'T LIKE THE IDEA TO PAY IT. I LEARNED THAT SUBARU RECALLS OTHER SUBARU MODELS (NON CROSSTREK) FOR ITS BACKUP CAMERA ISSUE. I WOULD LIKE TO SEE MY BACKUP CAMERA TO BE FIXED WHICH THAT IS A SAFETY CONCERN.*DT VEHICLE HAS NOT BEEN REPAIRED. CONSUMER STATED CROSSTREK WAS NOT INCLUDED IN THE RECALL.*JB
Additional Notes:
MY CAR JUST HAS HAD BACKUP CAMERA ISSUE SINCE A MONTH AGO. I CALLED THE LOCAL SUBARU SERVICE BUT THEY WOULD CHARGE ME FOR A DIAGNOSIS WHICH I DON'T LIKE THE IDEA TO PAY IT. I LEARNED THAT SUBARU RECALLS OTHER SUBARU MODELS (NON CROSSTREK) FOR ITS BACKUP CAMERA ISSUE. I WOULD LIKE TO SEE MY BACKUP CAMERA TO BE FIXED WHICH THAT IS A SAFETY CONCERN.*DT VEHICLE HAS NOT BEEN REPAIRED. CONSUMER STATED CROSSTREK WAS NOT INCLUDED IN THE RECALL.*JB
Mfg Campaign: 11297483
Recall Date: Jan 6, 2020
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE VEHICLE WAS LOSING POWER AND GETTING CLOSE TO THE POINT OF STALLING BUT NEVER STALLED. IT WOULD PERIODICALLY NOT SWITCH GEARS AS WELL. SEEMS LIKE IT COULD HAVE BEEN A FAULTY BRAKE LIGHT SWITCH. APPARENTLY I WAS TOLD THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL PUT OUT EARLIER FOR THIS ISSUE. SO I HAD TO PAY OUT OF POCKET.
Corrective Action:
THE VEHICLE WAS LOSING POWER AND GETTING CLOSE TO THE POINT OF STALLING BUT NEVER STALLED. IT WOULD PERIODICALLY NOT SWITCH GEARS AS WELL. SEEMS LIKE IT COULD HAVE BEEN A FAULTY BRAKE LIGHT SWITCH. APPARENTLY I WAS TOLD THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL PUT OUT EARLIER FOR THIS ISSUE. SO I HAD TO PAY OUT OF POCKET.
Additional Notes:
THE VEHICLE WAS LOSING POWER AND GETTING CLOSE TO THE POINT OF STALLING BUT NEVER STALLED. IT WOULD PERIODICALLY NOT SWITCH GEARS AS WELL. SEEMS LIKE IT COULD HAVE BEEN A FAULTY BRAKE LIGHT SWITCH. APPARENTLY I WAS TOLD THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL PUT OUT EARLIER FOR THIS ISSUE. SO I HAD TO PAY OUT OF POCKET.
Mfg Campaign: 11288735
Recall Date: Dec 12, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE WAS LOSING POWER AND GETTING CLOSE TO THE POINT OF STALLING BUT NEVER STALLED. IT WOULD PERIODICALLY NOT SWITCH GEARS AS WELL. SEEMS LIKE IT COULD HAVE BEEN A FAULTY BRAKE LIGHT SWITCH. APPARENTLY I WAS TOLD THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL PUT OUT EARLIER FOR THIS ISSUE. SO I HAD TO PAY OUT OF POCKET.
Corrective Action:
THE VEHICLE WAS LOSING POWER AND GETTING CLOSE TO THE POINT OF STALLING BUT NEVER STALLED. IT WOULD PERIODICALLY NOT SWITCH GEARS AS WELL. SEEMS LIKE IT COULD HAVE BEEN A FAULTY BRAKE LIGHT SWITCH. APPARENTLY I WAS TOLD THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL PUT OUT EARLIER FOR THIS ISSUE. SO I HAD TO PAY OUT OF POCKET.
Additional Notes:
THE VEHICLE WAS LOSING POWER AND GETTING CLOSE TO THE POINT OF STALLING BUT NEVER STALLED. IT WOULD PERIODICALLY NOT SWITCH GEARS AS WELL. SEEMS LIKE IT COULD HAVE BEEN A FAULTY BRAKE LIGHT SWITCH. APPARENTLY I WAS TOLD THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL PUT OUT EARLIER FOR THIS ISSUE. SO I HAD TO PAY OUT OF POCKET.
Mfg Campaign: 11288735
Recall Date: Dec 12, 2019
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE WAS LOSING POWER AND GETTING CLOSE TO THE POINT OF STALLING BUT NEVER STALLED. IT WOULD PERIODICALLY NOT SWITCH GEARS AS WELL. SEEMS LIKE IT COULD HAVE BEEN A FAULTY BRAKE LIGHT SWITCH. APPARENTLY I WAS TOLD THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL PUT OUT EARLIER FOR THIS ISSUE. SO I HAD TO PAY OUT OF POCKET.
Corrective Action:
THE VEHICLE WAS LOSING POWER AND GETTING CLOSE TO THE POINT OF STALLING BUT NEVER STALLED. IT WOULD PERIODICALLY NOT SWITCH GEARS AS WELL. SEEMS LIKE IT COULD HAVE BEEN A FAULTY BRAKE LIGHT SWITCH. APPARENTLY I WAS TOLD THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL PUT OUT EARLIER FOR THIS ISSUE. SO I HAD TO PAY OUT OF POCKET.
Additional Notes:
THE VEHICLE WAS LOSING POWER AND GETTING CLOSE TO THE POINT OF STALLING BUT NEVER STALLED. IT WOULD PERIODICALLY NOT SWITCH GEARS AS WELL. SEEMS LIKE IT COULD HAVE BEEN A FAULTY BRAKE LIGHT SWITCH. APPARENTLY I WAS TOLD THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL PUT OUT EARLIER FOR THIS ISSUE. SO I HAD TO PAY OUT OF POCKET.
Mfg Campaign: 11288735
Recall Date: Dec 12, 2019
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY VEHICLE (2016 SUBARU CROSSTREK, 74K MILES) BECAME COMPLETELY UNRESPONSIVE DURING HIGHWAY SPEEDS TWICE IN ONE WEEK. I WAS TRAVELING APPROX. 80MPH ON THE INTERSTATE WHEN THE GAS PEDAL STOPPED WORKING. MY VEHICLE STARTED TO DECELERATE FOR A FEW SECONDS BEFORE COMPLETELY SHUTTING DOWN AND I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED ALMOST IMMEDIATELY AND I WAS ABLE TO DRIVE THE REST OF THE WAY HOME WITHOUT INCIDENT. I CALLED A SUBARU DEALERSHIP IMMEDIATELY THE NEXT MORNING AND BROUGHT IT IN THAT SAME DAY WHERE THEY FOUND NOTHING WRONG: NO CODES, NO BULLETINS, OR RECALLS, AND THEY SAID IT WAS PROBABLY JUST DRIVER ERROR. THE VERY NEXT DAY IT HAPPENED AGAIN, THE EXACT SAME SCENARIO: DRIVING 80MPH WHEN MY GAS PEDAL BECAME UNRESPONSIVE, THE VEHICLE DECELERATED THEN DIED WHERE I HAD TO COAST OFF THE ROAD. THIS TIME THE CAR WOULDN'T START FOR ABOUT 30MIN DESPITE MULTIPLE ATTEMPTS (IT WOULD CRANK BUT NOT TURN OVER). THEN AFTER SITTING FOR ABOUT 30 MIN, IT STARTED JUST FINE AND I DROVE TO MY DESTINATION WITHOUT ANY TROUBLE. I CALLED AND MADE AN APPOINTMENT WITH A SUBARU DEALER (A DIFFERENT ONE) FIRST THING, TOOK IT IN, AND WAS TOLD ONCE AGAIN THAT NOTHING WAS WRONG. AFTER DOING SOME INTERNET RESEARCH I FOUND A FORUM OF CROSSTREK OWNERS THAT HAVE THE EXACT SAME ISSUE, SO I KNOW IT ISN'T "DRIVER ERROR" AND I KNOW THAT IT ISN'T ISOLATED. I DON'T KNOW WHAT PART OR SYSTEM WOULD BE FAILING IN THIS PARTICULAR INCIDENT. HERE IS THE LINK TO THE FORUM HTTPS://WWW.SUBARUXVFORUM.COM/THREADS/SHUTTING-DOWN-WHILE-DRIVING.106065/ I ALSO CALLED SUBARU OF AMERICA TO TRY AND GET THEM INVOLVED, ALTHOUGH THEY REALLY DIDN'T DO ANYTHING AND NOW I HAVE 2 SEPARATE CASE NUMBERS WITH THEM. THE FIRST BREAKDOWN OCCURED 11/14/2019 AND THE SECOND INCIDENT OCCURRED 11/16/2019.
Corrective Action:
MY VEHICLE (2016 SUBARU CROSSTREK, 74K MILES) BECAME COMPLETELY UNRESPONSIVE DURING HIGHWAY SPEEDS TWICE IN ONE WEEK. I WAS TRAVELING APPROX. 80MPH ON THE INTERSTATE WHEN THE GAS PEDAL STOPPED WORKING. MY VEHICLE STARTED TO DECELERATE FOR A FEW SECONDS BEFORE COMPLETELY SHUTTING DOWN AND I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED ALMOST IMMEDIATELY AND I WAS ABLE TO DRIVE THE REST OF THE WAY HOME WITHOUT INCIDENT. I CALLED A SUBARU DEALERSHIP IMMEDIATELY THE NEXT MORNING AND BROUGHT IT IN THAT SAME DAY WHERE THEY FOUND NOTHING WRONG: NO CODES, NO BULLETINS, OR RECALLS, AND THEY SAID IT WAS PROBABLY JUST DRIVER ERROR. THE VERY NEXT DAY IT HAPPENED AGAIN, THE EXACT SAME SCENARIO: DRIVING 80MPH WHEN MY GAS PEDAL BECAME UNRESPONSIVE, THE VEHICLE DECELERATED THEN DIED WHERE I HAD TO COAST OFF THE ROAD. THIS TIME THE CAR WOULDN'T START FOR ABOUT 30MIN DESPITE MULTIPLE ATTEMPTS (IT WOULD CRANK BUT NOT TURN OVER). THEN AFTER SITTING FOR ABOUT 30 MIN, IT STARTED JUST FINE AND I DROVE TO MY DESTINATION WITHOUT ANY TROUBLE. I CALLED AND MADE AN APPOINTMENT WITH A SUBARU DEALER (A DIFFERENT ONE) FIRST THING, TOOK IT IN, AND WAS TOLD ONCE AGAIN THAT NOTHING WAS WRONG. AFTER DOING SOME INTERNET RESEARCH I FOUND A FORUM OF CROSSTREK OWNERS THAT HAVE THE EXACT SAME ISSUE, SO I KNOW IT ISN'T "DRIVER ERROR" AND I KNOW THAT IT ISN'T ISOLATED. I DON'T KNOW WHAT PART OR SYSTEM WOULD BE FAILING IN THIS PARTICULAR INCIDENT. HERE IS THE LINK TO THE FORUM HTTPS://WWW.SUBARUXVFORUM.COM/THREADS/SHUTTING-DOWN-WHILE-DRIVING.106065/ I ALSO CALLED SUBARU OF AMERICA TO TRY AND GET THEM INVOLVED, ALTHOUGH THEY REALLY DIDN'T DO ANYTHING AND NOW I HAVE 2 SEPARATE CASE NUMBERS WITH THEM. THE FIRST BREAKDOWN OCCURED 11/14/2019 AND THE SECOND INCIDENT OCCURRED 11/16/2019.
Additional Notes:
MY VEHICLE (2016 SUBARU CROSSTREK, 74K MILES) BECAME COMPLETELY UNRESPONSIVE DURING HIGHWAY SPEEDS TWICE IN ONE WEEK. I WAS TRAVELING APPROX. 80MPH ON THE INTERSTATE WHEN THE GAS PEDAL STOPPED WORKING. MY VEHICLE STARTED TO DECELERATE FOR A FEW SECONDS BEFORE COMPLETELY SHUTTING DOWN AND I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED ALMOST IMMEDIATELY AND I WAS ABLE TO DRIVE THE REST OF THE WAY HOME WITHOUT INCIDENT. I CALLED A SUBARU DEALERSHIP IMMEDIATELY THE NEXT MORNING AND BROUGHT IT IN THAT SAME DAY WHERE THEY FOUND NOTHING WRONG: NO CODES, NO BULLETINS, OR RECALLS, AND THEY SAID IT WAS PROBABLY JUST DRIVER ERROR. THE VERY NEXT DAY IT HAPPENED AGAIN, THE EXACT SAME SCENARIO: DRIVING 80MPH WHEN MY GAS PEDAL BECAME UNRESPONSIVE, THE VEHICLE DECELERATED THEN DIED WHERE I HAD TO COAST OFF THE ROAD. THIS TIME THE CAR WOULDN'T START FOR ABOUT 30MIN DESPITE MULTIPLE ATTEMPTS (IT WOULD CRANK BUT NOT TURN OVER). THEN AFTER SITTING FOR ABOUT 30 MIN, IT STARTED JUST FINE AND I DROVE TO MY DESTINATION WITHOUT ANY TROUBLE. I CALLED AND MADE AN APPOINTMENT WITH A SUBARU DEALER (A DIFFERENT ONE) FIRST THING, TOOK IT IN, AND WAS TOLD ONCE AGAIN THAT NOTHING WAS WRONG. AFTER DOING SOME INTERNET RESEARCH I FOUND A FORUM OF CROSSTREK OWNERS THAT HAVE THE EXACT SAME ISSUE, SO I KNOW IT ISN'T "DRIVER ERROR" AND I KNOW THAT IT ISN'T ISOLATED. I DON'T KNOW WHAT PART OR SYSTEM WOULD BE FAILING IN THIS PARTICULAR INCIDENT. HERE IS THE LINK TO THE FORUM HTTPS://WWW.SUBARUXVFORUM.COM/THREADS/SHUTTING-DOWN-WHILE-DRIVING.106065/ I ALSO CALLED SUBARU OF AMERICA TO TRY AND GET THEM INVOLVED, ALTHOUGH THEY REALLY DIDN'T DO ANYTHING AND NOW I HAVE 2 SEPARATE CASE NUMBERS WITH THEM. THE FIRST BREAKDOWN OCCURED 11/14/2019 AND THE SECOND INCIDENT OCCURRED 11/16/2019.
Mfg Campaign: 11288058
Recall Date: Dec 9, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THREE YEAR OLD CAR AND HORN DOESN'T WORK ,,,
Corrective Action:
THREE YEAR OLD CAR AND HORN DOESN'T WORK ,,,
Additional Notes:
THREE YEAR OLD CAR AND HORN DOESN'T WORK ,,,
Mfg Campaign: 11282768
Recall Date: Nov 28, 2019
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
EVERY 4 MONTHS I'M CHANGING HEAD LAMP LOWER BEAM,,
Corrective Action:
EVERY 4 MONTHS I'M CHANGING HEAD LAMP LOWER BEAM,,
Additional Notes:
EVERY 4 MONTHS I'M CHANGING HEAD LAMP LOWER BEAM,,
Mfg Campaign: 11282770
Recall Date: Nov 28, 2019
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