Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRE-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRC-20
Recall Date: Mar 31, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUQ-02
Recall Date: Oct 18, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUG-92
Recall Date: May 30, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
332 ComplaintsSubaru Of America, Inc.
Defect Description:
INTERIOR LIGHTING
Potential Consequences:
2019 SUBARU CROSSTREK. CONSUMER WRITES IN REGARD SPEEDOMETER RED DIM LIGHT AN OLDER STYLE TRANSMISSION. *AS THE CONSUMER STATED THE LIGHTING ON THE INSTRUMENT PANEL WAS INSUFFICIENT AND COULD NOT BE MANUALLY ADJUSTED SEPARATE FROM THE HEADLIGHTS. THE CONSUMER STATED THE TRANSMISSION DOES SHIFT QUICK ENOUGH. *JS
Corrective Action:
2019 SUBARU CROSSTREK. CONSUMER WRITES IN REGARD SPEEDOMETER RED DIM LIGHT AN OLDER STYLE TRANSMISSION. *AS THE CONSUMER STATED THE LIGHTING ON THE INSTRUMENT PANEL WAS INSUFFICIENT AND COULD NOT BE MANUALLY ADJUSTED SEPARATE FROM THE HEADLIGHTS. THE CONSUMER STATED THE TRANSMISSION DOES SHIFT QUICK ENOUGH. *JS
Additional Notes:
2019 SUBARU CROSSTREK. CONSUMER WRITES IN REGARD SPEEDOMETER RED DIM LIGHT AN OLDER STYLE TRANSMISSION. *AS THE CONSUMER STATED THE LIGHTING ON THE INSTRUMENT PANEL WAS INSUFFICIENT AND COULD NOT BE MANUALLY ADJUSTED SEPARATE FROM THE HEADLIGHTS. THE CONSUMER STATED THE TRANSMISSION DOES SHIFT QUICK ENOUGH. *JS
Mfg Campaign: 11267451
Recall Date: Oct 16, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OCCUPANT CLASSIFICATION SYSTEM DEACTIVATED WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT AN APPOINTMENT WAS SCHEDULED FOR OCTOBER 11, 2019 AT GRAYSON SUBARU (8729 KINGSTON PIKE, KNOXVILLE, TN 37923). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *PM CONSUMER STATED DESIGN/ SAFETY DEFECT CREATES CONFUSION AND CONCERN FOR APPROPRIATE ACTIVATION STATUS OF PASSENGER AIRBAG AND SEATBELT LIGHTS.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OCCUPANT CLASSIFICATION SYSTEM DEACTIVATED WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT AN APPOINTMENT WAS SCHEDULED FOR OCTOBER 11, 2019 AT GRAYSON SUBARU (8729 KINGSTON PIKE, KNOXVILLE, TN 37923). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *PM CONSUMER STATED DESIGN/ SAFETY DEFECT CREATES CONFUSION AND CONCERN FOR APPROPRIATE ACTIVATION STATUS OF PASSENGER AIRBAG AND SEATBELT LIGHTS.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OCCUPANT CLASSIFICATION SYSTEM DEACTIVATED WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT AN APPOINTMENT WAS SCHEDULED FOR OCTOBER 11, 2019 AT GRAYSON SUBARU (8729 KINGSTON PIKE, KNOXVILLE, TN 37923). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *PM CONSUMER STATED DESIGN/ SAFETY DEFECT CREATES CONFUSION AND CONCERN FOR APPROPRIATE ACTIVATION STATUS OF PASSENGER AIRBAG AND SEATBELT LIGHTS.*JB
Mfg Campaign: 11267854
Recall Date: Oct 11, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OCCUPANT CLASSIFICATION SYSTEM DEACTIVATED WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT AN APPOINTMENT WAS SCHEDULED FOR OCTOBER 11, 2019 AT GRAYSON SUBARU (8729 KINGSTON PIKE, KNOXVILLE, TN 37923). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *PM CONSUMER STATED DESIGN/ SAFETY DEFECT CREATES CONFUSION AND CONCERN FOR APPROPRIATE ACTIVATION STATUS OF PASSENGER AIRBAG AND SEATBELT LIGHTS.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OCCUPANT CLASSIFICATION SYSTEM DEACTIVATED WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT AN APPOINTMENT WAS SCHEDULED FOR OCTOBER 11, 2019 AT GRAYSON SUBARU (8729 KINGSTON PIKE, KNOXVILLE, TN 37923). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *PM CONSUMER STATED DESIGN/ SAFETY DEFECT CREATES CONFUSION AND CONCERN FOR APPROPRIATE ACTIVATION STATUS OF PASSENGER AIRBAG AND SEATBELT LIGHTS.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OCCUPANT CLASSIFICATION SYSTEM DEACTIVATED WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT AN APPOINTMENT WAS SCHEDULED FOR OCTOBER 11, 2019 AT GRAYSON SUBARU (8729 KINGSTON PIKE, KNOXVILLE, TN 37923). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *PM CONSUMER STATED DESIGN/ SAFETY DEFECT CREATES CONFUSION AND CONCERN FOR APPROPRIATE ACTIVATION STATUS OF PASSENGER AIRBAG AND SEATBELT LIGHTS.*JB
Mfg Campaign: 11267854
Recall Date: Oct 11, 2019
Subaru Of America, Inc.
Defect Description:
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OCCUPANT CLASSIFICATION SYSTEM DEACTIVATED WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT AN APPOINTMENT WAS SCHEDULED FOR OCTOBER 11, 2019 AT GRAYSON SUBARU (8729 KINGSTON PIKE, KNOXVILLE, TN 37923). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *PM CONSUMER STATED DESIGN/ SAFETY DEFECT CREATES CONFUSION AND CONCERN FOR APPROPRIATE ACTIVATION STATUS OF PASSENGER AIRBAG AND SEATBELT LIGHTS.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OCCUPANT CLASSIFICATION SYSTEM DEACTIVATED WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT AN APPOINTMENT WAS SCHEDULED FOR OCTOBER 11, 2019 AT GRAYSON SUBARU (8729 KINGSTON PIKE, KNOXVILLE, TN 37923). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *PM CONSUMER STATED DESIGN/ SAFETY DEFECT CREATES CONFUSION AND CONCERN FOR APPROPRIATE ACTIVATION STATUS OF PASSENGER AIRBAG AND SEATBELT LIGHTS.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OCCUPANT CLASSIFICATION SYSTEM DEACTIVATED WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT AN APPOINTMENT WAS SCHEDULED FOR OCTOBER 11, 2019 AT GRAYSON SUBARU (8729 KINGSTON PIKE, KNOXVILLE, TN 37923). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *PM CONSUMER STATED DESIGN/ SAFETY DEFECT CREATES CONFUSION AND CONCERN FOR APPROPRIATE ACTIVATION STATUS OF PASSENGER AIRBAG AND SEATBELT LIGHTS.*JB
Mfg Campaign: 11267854
Recall Date: Oct 11, 2019
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEEDS, THE STEERING WILL UNEXPECTEDLY PUSH THE CAR ACROSS THE LANE, SOMETIMES HARSHLY, ESPECIALLY AROUND CURVES. THIS IS MORE THAN A SIMPLE NUDGE FOR LANE ASSIST, IT SCARES THE HECK OUT OF YOU AS YOU FIGHT THE STEERING WHEEL TO MAINTAIN CONTROL. AT LEAST ON OUR CAR IT'S ENOUGH TO CAUSE AN ACCIDENT! THE CAR HAS BEEN IN TO SUBARU THREE TIMES TO CORRECT THIS PROBLEM, WITHOUT SUCCESS. AFTER INFORMING SUBARU OF AMERICA AND OPENING A FORMAL COMPLAINT (CASE #148267253025) THEY DISMISS THIS AS THE EYE SIGHT/LANE ASSIST WORKING, AND SAY THE REMEDY IS TO TURN THIS SAFETY FEATURE OFF...WHICH TO US IS RIDICULOUS AND NOT WHY WE PURCHASED THIS CAR. AS WE HAVE INFORMED SUBARU THE CAR SITS IN OUR GARAGE AS WE ARE SIMPLY TOO AFRAID TO DRIVE IT. OUR INITIAL COMPLAINT WAS IN JULY, AFTER OUR FIRST ROAD TRIP,AND THE PROBLEM RECURS IRREGULARLY AND WITHOUT WARNING. THE CAR NOW HAS 5725 MILES ON THE ODOMETER.
Corrective Action:
WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEEDS, THE STEERING WILL UNEXPECTEDLY PUSH THE CAR ACROSS THE LANE, SOMETIMES HARSHLY, ESPECIALLY AROUND CURVES. THIS IS MORE THAN A SIMPLE NUDGE FOR LANE ASSIST, IT SCARES THE HECK OUT OF YOU AS YOU FIGHT THE STEERING WHEEL TO MAINTAIN CONTROL. AT LEAST ON OUR CAR IT'S ENOUGH TO CAUSE AN ACCIDENT! THE CAR HAS BEEN IN TO SUBARU THREE TIMES TO CORRECT THIS PROBLEM, WITHOUT SUCCESS. AFTER INFORMING SUBARU OF AMERICA AND OPENING A FORMAL COMPLAINT (CASE #148267253025) THEY DISMISS THIS AS THE EYE SIGHT/LANE ASSIST WORKING, AND SAY THE REMEDY IS TO TURN THIS SAFETY FEATURE OFF...WHICH TO US IS RIDICULOUS AND NOT WHY WE PURCHASED THIS CAR. AS WE HAVE INFORMED SUBARU THE CAR SITS IN OUR GARAGE AS WE ARE SIMPLY TOO AFRAID TO DRIVE IT. OUR INITIAL COMPLAINT WAS IN JULY, AFTER OUR FIRST ROAD TRIP,AND THE PROBLEM RECURS IRREGULARLY AND WITHOUT WARNING. THE CAR NOW HAS 5725 MILES ON THE ODOMETER.
Additional Notes:
WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEEDS, THE STEERING WILL UNEXPECTEDLY PUSH THE CAR ACROSS THE LANE, SOMETIMES HARSHLY, ESPECIALLY AROUND CURVES. THIS IS MORE THAN A SIMPLE NUDGE FOR LANE ASSIST, IT SCARES THE HECK OUT OF YOU AS YOU FIGHT THE STEERING WHEEL TO MAINTAIN CONTROL. AT LEAST ON OUR CAR IT'S ENOUGH TO CAUSE AN ACCIDENT! THE CAR HAS BEEN IN TO SUBARU THREE TIMES TO CORRECT THIS PROBLEM, WITHOUT SUCCESS. AFTER INFORMING SUBARU OF AMERICA AND OPENING A FORMAL COMPLAINT (CASE #148267253025) THEY DISMISS THIS AS THE EYE SIGHT/LANE ASSIST WORKING, AND SAY THE REMEDY IS TO TURN THIS SAFETY FEATURE OFF...WHICH TO US IS RIDICULOUS AND NOT WHY WE PURCHASED THIS CAR. AS WE HAVE INFORMED SUBARU THE CAR SITS IN OUR GARAGE AS WE ARE SIMPLY TOO AFRAID TO DRIVE IT. OUR INITIAL COMPLAINT WAS IN JULY, AFTER OUR FIRST ROAD TRIP,AND THE PROBLEM RECURS IRREGULARLY AND WITHOUT WARNING. THE CAR NOW HAS 5725 MILES ON THE ODOMETER.
Mfg Campaign: 11267281
Recall Date: Oct 9, 2019
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
DRIVING 70 MPH, CRUISE ON BUT NOT SET, LANE KEEP ASSIST WAS ON. DRIVING DOWN MIDDLE OF MY LANE ON THE HIGHWAY THE CAR ABRUPTLY TURNS TO THE RIGHT. I COULD NOT RECOVER FAST ENOUGH TO AVOID GOING INTO THE NEXT LANE. BECAUSE I WAS OVER THE LINE, THE LANE DEPARTURE GAVE ME AN ALERT. A FEW DAYS LATER IT HAPPENED FOR THE 2ND TIME. SAME SPEED, SAME ABRUPT FORCE TURNING THE CAR, THIS TIME TO THE LEFT. I MAY HAVE BEEN CLOSE THE THE RIGHT SIDE OF MY LANE BUT NONETHELESS, IT SUPPOSE TO NUDGE THE STEERING WHEEL BACK INTO MY LANE. NOT AN ABRUPT TURN. IT CERTAINLY GETS YOUR ATTENTION AND COULD CAUSE AN ACCIDENT.
Corrective Action:
DRIVING 70 MPH, CRUISE ON BUT NOT SET, LANE KEEP ASSIST WAS ON. DRIVING DOWN MIDDLE OF MY LANE ON THE HIGHWAY THE CAR ABRUPTLY TURNS TO THE RIGHT. I COULD NOT RECOVER FAST ENOUGH TO AVOID GOING INTO THE NEXT LANE. BECAUSE I WAS OVER THE LINE, THE LANE DEPARTURE GAVE ME AN ALERT. A FEW DAYS LATER IT HAPPENED FOR THE 2ND TIME. SAME SPEED, SAME ABRUPT FORCE TURNING THE CAR, THIS TIME TO THE LEFT. I MAY HAVE BEEN CLOSE THE THE RIGHT SIDE OF MY LANE BUT NONETHELESS, IT SUPPOSE TO NUDGE THE STEERING WHEEL BACK INTO MY LANE. NOT AN ABRUPT TURN. IT CERTAINLY GETS YOUR ATTENTION AND COULD CAUSE AN ACCIDENT.
Additional Notes:
DRIVING 70 MPH, CRUISE ON BUT NOT SET, LANE KEEP ASSIST WAS ON. DRIVING DOWN MIDDLE OF MY LANE ON THE HIGHWAY THE CAR ABRUPTLY TURNS TO THE RIGHT. I COULD NOT RECOVER FAST ENOUGH TO AVOID GOING INTO THE NEXT LANE. BECAUSE I WAS OVER THE LINE, THE LANE DEPARTURE GAVE ME AN ALERT. A FEW DAYS LATER IT HAPPENED FOR THE 2ND TIME. SAME SPEED, SAME ABRUPT FORCE TURNING THE CAR, THIS TIME TO THE LEFT. I MAY HAVE BEEN CLOSE THE THE RIGHT SIDE OF MY LANE BUT NONETHELESS, IT SUPPOSE TO NUDGE THE STEERING WHEEL BACK INTO MY LANE. NOT AN ABRUPT TURN. IT CERTAINLY GETS YOUR ATTENTION AND COULD CAUSE AN ACCIDENT.
Mfg Campaign: 11266727
Recall Date: Oct 7, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
FRONT WINDSHIELD NEAR DRIVERS SIDE BOTTOM PORTION DEFROSTER AREA (ALL THE WAY DOWN STARTING FROM BEHIND BLACK PLASTIC COVER) HAS DEVELOPED A 7 INCH CRACK ENDING FOR TIME BEING IN A FISH HOOK AT TOP OF CRACK. DEALER CLAIMS EXTREMELY SMALL PIN SIZE STRIKE POINT WAS CAUSE. ALSO ACKNOWLEDGED THAT SUBARU WINDSHIELDS WITH EYESIGHT CAMERA SYSTEM BEHIND GLASS ARE EXTREMELY THIN FOR EYESIGHT TO WORK PROPERLY. I WILL HAVE TO REPLACE GLASS AT MY EXPENSE. I'VE BEEN DRIVING FOR 50 YEARS AND HAVE NEVER SEEN A PIN SIZE IMPACT CAUSE THIS MUCH DAMAGE TO A WINDSHIELD. FAULTY MANUFACTURING PROCESS? ALSO CONTACTED SUBARU N. AMERICA AND THEY STATED THAT IF A STRIKE POINT WAS CAUSE THAT THEY WOULD NOT COVER REPLACEMENT.
Corrective Action:
FRONT WINDSHIELD NEAR DRIVERS SIDE BOTTOM PORTION DEFROSTER AREA (ALL THE WAY DOWN STARTING FROM BEHIND BLACK PLASTIC COVER) HAS DEVELOPED A 7 INCH CRACK ENDING FOR TIME BEING IN A FISH HOOK AT TOP OF CRACK. DEALER CLAIMS EXTREMELY SMALL PIN SIZE STRIKE POINT WAS CAUSE. ALSO ACKNOWLEDGED THAT SUBARU WINDSHIELDS WITH EYESIGHT CAMERA SYSTEM BEHIND GLASS ARE EXTREMELY THIN FOR EYESIGHT TO WORK PROPERLY. I WILL HAVE TO REPLACE GLASS AT MY EXPENSE. I'VE BEEN DRIVING FOR 50 YEARS AND HAVE NEVER SEEN A PIN SIZE IMPACT CAUSE THIS MUCH DAMAGE TO A WINDSHIELD. FAULTY MANUFACTURING PROCESS? ALSO CONTACTED SUBARU N. AMERICA AND THEY STATED THAT IF A STRIKE POINT WAS CAUSE THAT THEY WOULD NOT COVER REPLACEMENT.
Additional Notes:
FRONT WINDSHIELD NEAR DRIVERS SIDE BOTTOM PORTION DEFROSTER AREA (ALL THE WAY DOWN STARTING FROM BEHIND BLACK PLASTIC COVER) HAS DEVELOPED A 7 INCH CRACK ENDING FOR TIME BEING IN A FISH HOOK AT TOP OF CRACK. DEALER CLAIMS EXTREMELY SMALL PIN SIZE STRIKE POINT WAS CAUSE. ALSO ACKNOWLEDGED THAT SUBARU WINDSHIELDS WITH EYESIGHT CAMERA SYSTEM BEHIND GLASS ARE EXTREMELY THIN FOR EYESIGHT TO WORK PROPERLY. I WILL HAVE TO REPLACE GLASS AT MY EXPENSE. I'VE BEEN DRIVING FOR 50 YEARS AND HAVE NEVER SEEN A PIN SIZE IMPACT CAUSE THIS MUCH DAMAGE TO A WINDSHIELD. FAULTY MANUFACTURING PROCESS? ALSO CONTACTED SUBARU N. AMERICA AND THEY STATED THAT IF A STRIKE POINT WAS CAUSE THAT THEY WOULD NOT COVER REPLACEMENT.
Mfg Campaign: 11258148
Recall Date: Sep 25, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKS EXTREMELY EASY! WAS ON THE FREEWAY THIS MORNING AND SOMETHING SMALL (I DIDN'T EVEN SEE ANYTHING) HIT THE WINDSHIELD, WASN'T EVEN A LOUD THUD, AND THE WINDSHIELD INSTANTLY SPLIT 6" I HAVE HAD PRIOR BIG ROCKS HIT OTHER VEHICLES, WITH LOUD THUDS, AND JUST GET TINY CHIP MARKS THAT WEREN'T EVEN FILLABLE WHEN I HAD THEM EXAMINED BY A BODY SHOP! THIS SOUNDED AS LIGHT AS A A BUG HITTING IT. IT SHOULD NOT HAVE SPLIT THAT EASILY. THIS WINDSHIELD IS EITHER THIN, OR MADE FROM SOME CHEAP MATERIAL? FOR A SUV RATED AS A OFF ROAD VEHICLE, THAT IS VERY DANGEROUS, AND THEY NEED TO DO SOMETHING ABOUT IT.
Corrective Action:
WINDSHIELD CRACKS EXTREMELY EASY! WAS ON THE FREEWAY THIS MORNING AND SOMETHING SMALL (I DIDN'T EVEN SEE ANYTHING) HIT THE WINDSHIELD, WASN'T EVEN A LOUD THUD, AND THE WINDSHIELD INSTANTLY SPLIT 6" I HAVE HAD PRIOR BIG ROCKS HIT OTHER VEHICLES, WITH LOUD THUDS, AND JUST GET TINY CHIP MARKS THAT WEREN'T EVEN FILLABLE WHEN I HAD THEM EXAMINED BY A BODY SHOP! THIS SOUNDED AS LIGHT AS A A BUG HITTING IT. IT SHOULD NOT HAVE SPLIT THAT EASILY. THIS WINDSHIELD IS EITHER THIN, OR MADE FROM SOME CHEAP MATERIAL? FOR A SUV RATED AS A OFF ROAD VEHICLE, THAT IS VERY DANGEROUS, AND THEY NEED TO DO SOMETHING ABOUT IT.
Additional Notes:
WINDSHIELD CRACKS EXTREMELY EASY! WAS ON THE FREEWAY THIS MORNING AND SOMETHING SMALL (I DIDN'T EVEN SEE ANYTHING) HIT THE WINDSHIELD, WASN'T EVEN A LOUD THUD, AND THE WINDSHIELD INSTANTLY SPLIT 6" I HAVE HAD PRIOR BIG ROCKS HIT OTHER VEHICLES, WITH LOUD THUDS, AND JUST GET TINY CHIP MARKS THAT WEREN'T EVEN FILLABLE WHEN I HAD THEM EXAMINED BY A BODY SHOP! THIS SOUNDED AS LIGHT AS A A BUG HITTING IT. IT SHOULD NOT HAVE SPLIT THAT EASILY. THIS WINDSHIELD IS EITHER THIN, OR MADE FROM SOME CHEAP MATERIAL? FOR A SUV RATED AS A OFF ROAD VEHICLE, THAT IS VERY DANGEROUS, AND THEY NEED TO DO SOMETHING ABOUT IT.
Mfg Campaign: 11252887
Recall Date: Sep 3, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE WAS A VERY LOUD EXPLOSION AND THE GLASS SUNROOF EXPLODED WHILE I WAS DRIVING. THE EXPLOSION BLEW THE GLASS OUTWARD SO FOR A MOMENT I THOUGHT SOMEONE HAD RUN INTO ME. THE DEALER'S SERVICE DEPARTMENT SHOWED NO CONCERN AT ALL AND JUST GAVE ME A COUPLE OF BUSINESS CARDS FOR GLASS REPAIR COMPANIES. THER WAS NO EFFORT AT ALL TO TRYTO UNDERSTAND WHAT HAD HAPPENED
Corrective Action:
THERE WAS A VERY LOUD EXPLOSION AND THE GLASS SUNROOF EXPLODED WHILE I WAS DRIVING. THE EXPLOSION BLEW THE GLASS OUTWARD SO FOR A MOMENT I THOUGHT SOMEONE HAD RUN INTO ME. THE DEALER'S SERVICE DEPARTMENT SHOWED NO CONCERN AT ALL AND JUST GAVE ME A COUPLE OF BUSINESS CARDS FOR GLASS REPAIR COMPANIES. THER WAS NO EFFORT AT ALL TO TRYTO UNDERSTAND WHAT HAD HAPPENED
Additional Notes:
THERE WAS A VERY LOUD EXPLOSION AND THE GLASS SUNROOF EXPLODED WHILE I WAS DRIVING. THE EXPLOSION BLEW THE GLASS OUTWARD SO FOR A MOMENT I THOUGHT SOMEONE HAD RUN INTO ME. THE DEALER'S SERVICE DEPARTMENT SHOWED NO CONCERN AT ALL AND JUST GAVE ME A COUPLE OF BUSINESS CARDS FOR GLASS REPAIR COMPANIES. THER WAS NO EFFORT AT ALL TO TRYTO UNDERSTAND WHAT HAD HAPPENED
Mfg Campaign: 11251919
Recall Date: Aug 28, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING ON A WOODED TREE LINED STREET AT APPROX. 40MPH, THE RIGHT REAR PASSENGER WINDOW IMPLODED. THE GLASS SHATTERED AND FELL ONTO MY DAUGHTER WHO WAS IN HER CAR SEAT. GLASS PIECES DID CAUSE MINOR SCRATCH ON HER FOREARM. THERE WAS NO IMPACT TO THE WIDOW. MY DAUGHTER WAS JUST ROLLING IT UP AT THE TIME OF THE INCIDENT. WE TOOK VEHICLE TO DEALERSHIP AND WILL BE UNDER INVESTIGATION FOR THE NEXT 4-6 WEEKS. THE VEHICLE AT THE TIME OF INCIDENT, HAD APPROXIMATELY 200 MILES ON THE ODOMETER.
Corrective Action:
WHILE DRIVING ON A WOODED TREE LINED STREET AT APPROX. 40MPH, THE RIGHT REAR PASSENGER WINDOW IMPLODED. THE GLASS SHATTERED AND FELL ONTO MY DAUGHTER WHO WAS IN HER CAR SEAT. GLASS PIECES DID CAUSE MINOR SCRATCH ON HER FOREARM. THERE WAS NO IMPACT TO THE WIDOW. MY DAUGHTER WAS JUST ROLLING IT UP AT THE TIME OF THE INCIDENT. WE TOOK VEHICLE TO DEALERSHIP AND WILL BE UNDER INVESTIGATION FOR THE NEXT 4-6 WEEKS. THE VEHICLE AT THE TIME OF INCIDENT, HAD APPROXIMATELY 200 MILES ON THE ODOMETER.
Additional Notes:
WHILE DRIVING ON A WOODED TREE LINED STREET AT APPROX. 40MPH, THE RIGHT REAR PASSENGER WINDOW IMPLODED. THE GLASS SHATTERED AND FELL ONTO MY DAUGHTER WHO WAS IN HER CAR SEAT. GLASS PIECES DID CAUSE MINOR SCRATCH ON HER FOREARM. THERE WAS NO IMPACT TO THE WIDOW. MY DAUGHTER WAS JUST ROLLING IT UP AT THE TIME OF THE INCIDENT. WE TOOK VEHICLE TO DEALERSHIP AND WILL BE UNDER INVESTIGATION FOR THE NEXT 4-6 WEEKS. THE VEHICLE AT THE TIME OF INCIDENT, HAD APPROXIMATELY 200 MILES ON THE ODOMETER.
Mfg Campaign: 11251950
Recall Date: Aug 28, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED A 2019 SUBARU CROSSTREK AT THE END OF APRIL. BY THE END OF MAY, I HAD MULTIPLE CHIPS IN THE WINDSHIELD WHICH THE DEALERSHIP BRUSHED OFF AS ROCK CHIPS. I HAVE NEVER BEEN HIT BY A ROCK IN THIS VEHICLE AND I HAD MULTIPLE CHIPS AND CRACKS. I HAD THE CHIPS FILLED IN AND A FEW WEEKS LATER A LONG CRACK APPEARED IN THE MIDDLE OF MY WINDSHIELD ON THE INSIDE ONLY. SUBARU IS REPLACING IT UNDER WARRANTY, BUT WITH THE RECENT LAWSUIT OVER THEIR DEFECTIVE WINDSHIELDS, I THOUGHT IT BEST TO REPORT THE INCIDENT.
Corrective Action:
I PURCHASED A 2019 SUBARU CROSSTREK AT THE END OF APRIL. BY THE END OF MAY, I HAD MULTIPLE CHIPS IN THE WINDSHIELD WHICH THE DEALERSHIP BRUSHED OFF AS ROCK CHIPS. I HAVE NEVER BEEN HIT BY A ROCK IN THIS VEHICLE AND I HAD MULTIPLE CHIPS AND CRACKS. I HAD THE CHIPS FILLED IN AND A FEW WEEKS LATER A LONG CRACK APPEARED IN THE MIDDLE OF MY WINDSHIELD ON THE INSIDE ONLY. SUBARU IS REPLACING IT UNDER WARRANTY, BUT WITH THE RECENT LAWSUIT OVER THEIR DEFECTIVE WINDSHIELDS, I THOUGHT IT BEST TO REPORT THE INCIDENT.
Additional Notes:
I PURCHASED A 2019 SUBARU CROSSTREK AT THE END OF APRIL. BY THE END OF MAY, I HAD MULTIPLE CHIPS IN THE WINDSHIELD WHICH THE DEALERSHIP BRUSHED OFF AS ROCK CHIPS. I HAVE NEVER BEEN HIT BY A ROCK IN THIS VEHICLE AND I HAD MULTIPLE CHIPS AND CRACKS. I HAD THE CHIPS FILLED IN AND A FEW WEEKS LATER A LONG CRACK APPEARED IN THE MIDDLE OF MY WINDSHIELD ON THE INSIDE ONLY. SUBARU IS REPLACING IT UNDER WARRANTY, BUT WITH THE RECENT LAWSUIT OVER THEIR DEFECTIVE WINDSHIELDS, I THOUGHT IT BEST TO REPORT THE INCIDENT.
Mfg Campaign: 11246046
Recall Date: Aug 23, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PURCHASED MY 2019 CROSSTREK IN NOVEMBER OF 2018. ON NUMEROUS OCCASIONS THE RADIO / TOUCHSCREEN RESETS ITSELF. HOWEVER BEFORE EACH SELF STARTED RESET A LOUD BUZZING OR STATIC NOISE COMES ACROSS THE SPEAKERS SCARING THE EVER LIVING DAYLIGHTS OUT OF ME (THE DRIVER). THIS IS A SAFETY CONCERN / HAZARD AS I WAS DRIVING ON THE INTERSTATE ON ONE OCCASION OF THIS. I HAVE HAD THE WHOLE SYSTEM REPLACED BY MY DEALERSHIP AT NO CHARGE 1 MONTH AFTER PURCHASE. YET THE RADIO STILL HAS THE SAME ISSUES. ALL RADIO STATIONS I HAVE PROGRAMMED IN ARE ERASED WITH EACH SELF RESTART OF THE RADIO / TOUCH SCREEN THAT GOD AWFUL NOISE STILL HAPPENS. SUBARU DEALERSHIP SAYS THERE ARE NO SOFTWARE OR HARDWARE UPDATES AT THIS TIME. SO WHAT THE HECK GIVES!! SERIOUSLY SOMEONE IS GOING TO CRAP THEIR PANTS AND HAVE A HEART ATTACK DRIVING THIS VEHICLE WHAT THE RADIO BLASTS STATIC AIR WAVES ACROSS OUR SPEAKERS!
Corrective Action:
I PURCHASED MY 2019 CROSSTREK IN NOVEMBER OF 2018. ON NUMEROUS OCCASIONS THE RADIO / TOUCHSCREEN RESETS ITSELF. HOWEVER BEFORE EACH SELF STARTED RESET A LOUD BUZZING OR STATIC NOISE COMES ACROSS THE SPEAKERS SCARING THE EVER LIVING DAYLIGHTS OUT OF ME (THE DRIVER). THIS IS A SAFETY CONCERN / HAZARD AS I WAS DRIVING ON THE INTERSTATE ON ONE OCCASION OF THIS. I HAVE HAD THE WHOLE SYSTEM REPLACED BY MY DEALERSHIP AT NO CHARGE 1 MONTH AFTER PURCHASE. YET THE RADIO STILL HAS THE SAME ISSUES. ALL RADIO STATIONS I HAVE PROGRAMMED IN ARE ERASED WITH EACH SELF RESTART OF THE RADIO / TOUCH SCREEN THAT GOD AWFUL NOISE STILL HAPPENS. SUBARU DEALERSHIP SAYS THERE ARE NO SOFTWARE OR HARDWARE UPDATES AT THIS TIME. SO WHAT THE HECK GIVES!! SERIOUSLY SOMEONE IS GOING TO CRAP THEIR PANTS AND HAVE A HEART ATTACK DRIVING THIS VEHICLE WHAT THE RADIO BLASTS STATIC AIR WAVES ACROSS OUR SPEAKERS!
Additional Notes:
I PURCHASED MY 2019 CROSSTREK IN NOVEMBER OF 2018. ON NUMEROUS OCCASIONS THE RADIO / TOUCHSCREEN RESETS ITSELF. HOWEVER BEFORE EACH SELF STARTED RESET A LOUD BUZZING OR STATIC NOISE COMES ACROSS THE SPEAKERS SCARING THE EVER LIVING DAYLIGHTS OUT OF ME (THE DRIVER). THIS IS A SAFETY CONCERN / HAZARD AS I WAS DRIVING ON THE INTERSTATE ON ONE OCCASION OF THIS. I HAVE HAD THE WHOLE SYSTEM REPLACED BY MY DEALERSHIP AT NO CHARGE 1 MONTH AFTER PURCHASE. YET THE RADIO STILL HAS THE SAME ISSUES. ALL RADIO STATIONS I HAVE PROGRAMMED IN ARE ERASED WITH EACH SELF RESTART OF THE RADIO / TOUCH SCREEN THAT GOD AWFUL NOISE STILL HAPPENS. SUBARU DEALERSHIP SAYS THERE ARE NO SOFTWARE OR HARDWARE UPDATES AT THIS TIME. SO WHAT THE HECK GIVES!! SERIOUSLY SOMEONE IS GOING TO CRAP THEIR PANTS AND HAVE A HEART ATTACK DRIVING THIS VEHICLE WHAT THE RADIO BLASTS STATIC AIR WAVES ACROSS OUR SPEAKERS!
Mfg Campaign: 11245112
Recall Date: Aug 19, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED MY 2019 CROSSTREK IN NOVEMBER OF 2018. ON NUMEROUS OCCASIONS THE RADIO / TOUCHSCREEN RESETS ITSELF. HOWEVER BEFORE EACH SELF STARTED RESET A LOUD BUZZING OR STATIC NOISE COMES ACROSS THE SPEAKERS SCARING THE EVER LIVING DAYLIGHTS OUT OF ME (THE DRIVER). THIS IS A SAFETY CONCERN / HAZARD AS I WAS DRIVING ON THE INTERSTATE ON ONE OCCASION OF THIS. I HAVE HAD THE WHOLE SYSTEM REPLACED BY MY DEALERSHIP AT NO CHARGE 1 MONTH AFTER PURCHASE. YET THE RADIO STILL HAS THE SAME ISSUES. ALL RADIO STATIONS I HAVE PROGRAMMED IN ARE ERASED WITH EACH SELF RESTART OF THE RADIO / TOUCH SCREEN THAT GOD AWFUL NOISE STILL HAPPENS. SUBARU DEALERSHIP SAYS THERE ARE NO SOFTWARE OR HARDWARE UPDATES AT THIS TIME. SO WHAT THE HECK GIVES!! SERIOUSLY SOMEONE IS GOING TO CRAP THEIR PANTS AND HAVE A HEART ATTACK DRIVING THIS VEHICLE WHAT THE RADIO BLASTS STATIC AIR WAVES ACROSS OUR SPEAKERS!
Corrective Action:
I PURCHASED MY 2019 CROSSTREK IN NOVEMBER OF 2018. ON NUMEROUS OCCASIONS THE RADIO / TOUCHSCREEN RESETS ITSELF. HOWEVER BEFORE EACH SELF STARTED RESET A LOUD BUZZING OR STATIC NOISE COMES ACROSS THE SPEAKERS SCARING THE EVER LIVING DAYLIGHTS OUT OF ME (THE DRIVER). THIS IS A SAFETY CONCERN / HAZARD AS I WAS DRIVING ON THE INTERSTATE ON ONE OCCASION OF THIS. I HAVE HAD THE WHOLE SYSTEM REPLACED BY MY DEALERSHIP AT NO CHARGE 1 MONTH AFTER PURCHASE. YET THE RADIO STILL HAS THE SAME ISSUES. ALL RADIO STATIONS I HAVE PROGRAMMED IN ARE ERASED WITH EACH SELF RESTART OF THE RADIO / TOUCH SCREEN THAT GOD AWFUL NOISE STILL HAPPENS. SUBARU DEALERSHIP SAYS THERE ARE NO SOFTWARE OR HARDWARE UPDATES AT THIS TIME. SO WHAT THE HECK GIVES!! SERIOUSLY SOMEONE IS GOING TO CRAP THEIR PANTS AND HAVE A HEART ATTACK DRIVING THIS VEHICLE WHAT THE RADIO BLASTS STATIC AIR WAVES ACROSS OUR SPEAKERS!
Additional Notes:
I PURCHASED MY 2019 CROSSTREK IN NOVEMBER OF 2018. ON NUMEROUS OCCASIONS THE RADIO / TOUCHSCREEN RESETS ITSELF. HOWEVER BEFORE EACH SELF STARTED RESET A LOUD BUZZING OR STATIC NOISE COMES ACROSS THE SPEAKERS SCARING THE EVER LIVING DAYLIGHTS OUT OF ME (THE DRIVER). THIS IS A SAFETY CONCERN / HAZARD AS I WAS DRIVING ON THE INTERSTATE ON ONE OCCASION OF THIS. I HAVE HAD THE WHOLE SYSTEM REPLACED BY MY DEALERSHIP AT NO CHARGE 1 MONTH AFTER PURCHASE. YET THE RADIO STILL HAS THE SAME ISSUES. ALL RADIO STATIONS I HAVE PROGRAMMED IN ARE ERASED WITH EACH SELF RESTART OF THE RADIO / TOUCH SCREEN THAT GOD AWFUL NOISE STILL HAPPENS. SUBARU DEALERSHIP SAYS THERE ARE NO SOFTWARE OR HARDWARE UPDATES AT THIS TIME. SO WHAT THE HECK GIVES!! SERIOUSLY SOMEONE IS GOING TO CRAP THEIR PANTS AND HAVE A HEART ATTACK DRIVING THIS VEHICLE WHAT THE RADIO BLASTS STATIC AIR WAVES ACROSS OUR SPEAKERS!
Mfg Campaign: 11245112
Recall Date: Aug 19, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PURCHASED A NEW 2019 SUBARU CROSSTREK PLUG-IN HYBRID VEHICLE FROM OCEAN SUBARU OF FULLERTON CA ON JULY26, 2019. A CHARGING CABLE W/ CHARGING CIRCUIT INTERRUPTING DEVICE CAME STANDARD EQUIPMENT W/ MY VEHICLE. WHEN I USED THE CABLE TO CHARGE MY VEHICLE, I WAS GOING TO INSERT THE CHARGER PLUG (3 PRONG PLUG) INTO MY 110V OUTLET. BUT IN ORDER TO DO IT, I WOULD NEED TO TWIST THE CORD THAT EXTENDS FROM THE CCID INTO THE PLUG TO MAKE IT FIT. THE GROUND FOR THE OUTLETS IS ALWAYS POSITIONED ON THE BOTTOM OF THE PLUG. I REALIZED THAT TWISTING THE CORD TO MAKE IT FIT IS CONTRARY TO THE DIRECTIONS THAT ARE IN THE OWNERS MANUAL. THE WAY THE SUBARU CHARGING PLUG IS FITTED ONTO THE CORD, IT IS UPSIDE DOWN, THEREFORE, YOU HAVE TO TWIST THE CORD SO THE ROUND BOTTOM GROUND PLUG WILL FIT INTO THE SLOT. THE CCID HAS LIGHTS ON THE FRONT INDICATING POWER IS ON, CHARGING, OR AN ERROR ALERT. IF I SIMPLY TURNED THE UNIT BACKWARDS, THE PLUG WOULD FIT JUST FINE. BUT THAT IS NOT HOW IT IS DESCRIBED OR SHOWN IN THE OWNERS MANUAL. IT CLEARLY SHOWS THAT THE FRONT OF THE CCID SHOULD FACE FRONTWARDS SO YOU CAN SEE THE INDICATOR LIGHTS. SIMPLY PUT, THE DESIGN AND/OR MANUFACTURE OF THE PLUG NEEDS TO BE POSITIONED THE OPPOSITE WAY. IN THE OWNERS MANUAL, AND W/ THE CHARGING PLUG ITSELF, THERE ARE VERY EXPLICIT DIRECTIONS ON WHAT TO DO AND NOT DO W/ THE CHARGING PLUG. ALWAYS HAVE THE PLUG STRAIGHT, NO KINKS OR LOOPS, NO TWISTING THE CABLE TO PREVENT FIRES AND/OR EXPLOSION. BY NOT CORRECTING THIS ERROR IN THE PLUG POSITIONING, CONSTANT TWISTING OF THE CABLE COULD RESULT IN FRAYED OR WEAKENED WIRES WITHIN THE RUBBER CORD INSULATION, CAUSING AN UNINTENDED CONSEQUENCE, LIKE A FIRE OR EXPLOSION. SINCERELY,[XXX]PS. I CAN SEND PHOTOS OF THE CHARGING CABLE AND THE IMAGE OF THE CHARGING PROCEDURE FROM THE OWNERS MANUAL IF YOU NEED IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS *TT *AS *TR
Corrective Action:
I PURCHASED A NEW 2019 SUBARU CROSSTREK PLUG-IN HYBRID VEHICLE FROM OCEAN SUBARU OF FULLERTON CA ON JULY26, 2019. A CHARGING CABLE W/ CHARGING CIRCUIT INTERRUPTING DEVICE CAME STANDARD EQUIPMENT W/ MY VEHICLE. WHEN I USED THE CABLE TO CHARGE MY VEHICLE, I WAS GOING TO INSERT THE CHARGER PLUG (3 PRONG PLUG) INTO MY 110V OUTLET. BUT IN ORDER TO DO IT, I WOULD NEED TO TWIST THE CORD THAT EXTENDS FROM THE CCID INTO THE PLUG TO MAKE IT FIT. THE GROUND FOR THE OUTLETS IS ALWAYS POSITIONED ON THE BOTTOM OF THE PLUG. I REALIZED THAT TWISTING THE CORD TO MAKE IT FIT IS CONTRARY TO THE DIRECTIONS THAT ARE IN THE OWNERS MANUAL. THE WAY THE SUBARU CHARGING PLUG IS FITTED ONTO THE CORD, IT IS UPSIDE DOWN, THEREFORE, YOU HAVE TO TWIST THE CORD SO THE ROUND BOTTOM GROUND PLUG WILL FIT INTO THE SLOT. THE CCID HAS LIGHTS ON THE FRONT INDICATING POWER IS ON, CHARGING, OR AN ERROR ALERT. IF I SIMPLY TURNED THE UNIT BACKWARDS, THE PLUG WOULD FIT JUST FINE. BUT THAT IS NOT HOW IT IS DESCRIBED OR SHOWN IN THE OWNERS MANUAL. IT CLEARLY SHOWS THAT THE FRONT OF THE CCID SHOULD FACE FRONTWARDS SO YOU CAN SEE THE INDICATOR LIGHTS. SIMPLY PUT, THE DESIGN AND/OR MANUFACTURE OF THE PLUG NEEDS TO BE POSITIONED THE OPPOSITE WAY. IN THE OWNERS MANUAL, AND W/ THE CHARGING PLUG ITSELF, THERE ARE VERY EXPLICIT DIRECTIONS ON WHAT TO DO AND NOT DO W/ THE CHARGING PLUG. ALWAYS HAVE THE PLUG STRAIGHT, NO KINKS OR LOOPS, NO TWISTING THE CABLE TO PREVENT FIRES AND/OR EXPLOSION. BY NOT CORRECTING THIS ERROR IN THE PLUG POSITIONING, CONSTANT TWISTING OF THE CABLE COULD RESULT IN FRAYED OR WEAKENED WIRES WITHIN THE RUBBER CORD INSULATION, CAUSING AN UNINTENDED CONSEQUENCE, LIKE A FIRE OR EXPLOSION. SINCERELY,[XXX]PS. I CAN SEND PHOTOS OF THE CHARGING CABLE AND THE IMAGE OF THE CHARGING PROCEDURE FROM THE OWNERS MANUAL IF YOU NEED IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS *TT *AS *TR
Additional Notes:
I PURCHASED A NEW 2019 SUBARU CROSSTREK PLUG-IN HYBRID VEHICLE FROM OCEAN SUBARU OF FULLERTON CA ON JULY26, 2019. A CHARGING CABLE W/ CHARGING CIRCUIT INTERRUPTING DEVICE CAME STANDARD EQUIPMENT W/ MY VEHICLE. WHEN I USED THE CABLE TO CHARGE MY VEHICLE, I WAS GOING TO INSERT THE CHARGER PLUG (3 PRONG PLUG) INTO MY 110V OUTLET. BUT IN ORDER TO DO IT, I WOULD NEED TO TWIST THE CORD THAT EXTENDS FROM THE CCID INTO THE PLUG TO MAKE IT FIT. THE GROUND FOR THE OUTLETS IS ALWAYS POSITIONED ON THE BOTTOM OF THE PLUG. I REALIZED THAT TWISTING THE CORD TO MAKE IT FIT IS CONTRARY TO THE DIRECTIONS THAT ARE IN THE OWNERS MANUAL. THE WAY THE SUBARU CHARGING PLUG IS FITTED ONTO THE CORD, IT IS UPSIDE DOWN, THEREFORE, YOU HAVE TO TWIST THE CORD SO THE ROUND BOTTOM GROUND PLUG WILL FIT INTO THE SLOT. THE CCID HAS LIGHTS ON THE FRONT INDICATING POWER IS ON, CHARGING, OR AN ERROR ALERT. IF I SIMPLY TURNED THE UNIT BACKWARDS, THE PLUG WOULD FIT JUST FINE. BUT THAT IS NOT HOW IT IS DESCRIBED OR SHOWN IN THE OWNERS MANUAL. IT CLEARLY SHOWS THAT THE FRONT OF THE CCID SHOULD FACE FRONTWARDS SO YOU CAN SEE THE INDICATOR LIGHTS. SIMPLY PUT, THE DESIGN AND/OR MANUFACTURE OF THE PLUG NEEDS TO BE POSITIONED THE OPPOSITE WAY. IN THE OWNERS MANUAL, AND W/ THE CHARGING PLUG ITSELF, THERE ARE VERY EXPLICIT DIRECTIONS ON WHAT TO DO AND NOT DO W/ THE CHARGING PLUG. ALWAYS HAVE THE PLUG STRAIGHT, NO KINKS OR LOOPS, NO TWISTING THE CABLE TO PREVENT FIRES AND/OR EXPLOSION. BY NOT CORRECTING THIS ERROR IN THE PLUG POSITIONING, CONSTANT TWISTING OF THE CABLE COULD RESULT IN FRAYED OR WEAKENED WIRES WITHIN THE RUBBER CORD INSULATION, CAUSING AN UNINTENDED CONSEQUENCE, LIKE A FIRE OR EXPLOSION. SINCERELY,[XXX]PS. I CAN SEND PHOTOS OF THE CHARGING CABLE AND THE IMAGE OF THE CHARGING PROCEDURE FROM THE OWNERS MANUAL IF YOU NEED IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS *TT *AS *TR
Mfg Campaign: 11243630
Recall Date: Aug 12, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING DOWN INTERSTATE HIGHWAY, LOTS OF WARNING LIGHTS SUDDENLY APPEARED ON DASHBOARD. CAR WOULD ONLY BRAKE, NOT ACCELERATE. AFTER SAFELY PULLING OFF TO SIDE OF ROAD, CAR ENGINE WOULD NOT START. I WAS INITIALLY TOLD THE ECM (COMPUER) FAILED, BUT NOW IT'S AN ENGINE PROBLEM. NEARLY 2 WEEKS LATER, CAR IS STILL IN THE SHOP.
Corrective Action:
WHILE DRIVING DOWN INTERSTATE HIGHWAY, LOTS OF WARNING LIGHTS SUDDENLY APPEARED ON DASHBOARD. CAR WOULD ONLY BRAKE, NOT ACCELERATE. AFTER SAFELY PULLING OFF TO SIDE OF ROAD, CAR ENGINE WOULD NOT START. I WAS INITIALLY TOLD THE ECM (COMPUER) FAILED, BUT NOW IT'S AN ENGINE PROBLEM. NEARLY 2 WEEKS LATER, CAR IS STILL IN THE SHOP.
Additional Notes:
WHILE DRIVING DOWN INTERSTATE HIGHWAY, LOTS OF WARNING LIGHTS SUDDENLY APPEARED ON DASHBOARD. CAR WOULD ONLY BRAKE, NOT ACCELERATE. AFTER SAFELY PULLING OFF TO SIDE OF ROAD, CAR ENGINE WOULD NOT START. I WAS INITIALLY TOLD THE ECM (COMPUER) FAILED, BUT NOW IT'S AN ENGINE PROBLEM. NEARLY 2 WEEKS LATER, CAR IS STILL IN THE SHOP.
Mfg Campaign: 11242386
Recall Date: Aug 7, 2019
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING DOWN INTERSTATE HIGHWAY, LOTS OF WARNING LIGHTS SUDDENLY APPEARED ON DASHBOARD. CAR WOULD ONLY BRAKE, NOT ACCELERATE. AFTER SAFELY PULLING OFF TO SIDE OF ROAD, CAR ENGINE WOULD NOT START. I WAS INITIALLY TOLD THE ECM (COMPUER) FAILED, BUT NOW IT'S AN ENGINE PROBLEM. NEARLY 2 WEEKS LATER, CAR IS STILL IN THE SHOP.
Corrective Action:
WHILE DRIVING DOWN INTERSTATE HIGHWAY, LOTS OF WARNING LIGHTS SUDDENLY APPEARED ON DASHBOARD. CAR WOULD ONLY BRAKE, NOT ACCELERATE. AFTER SAFELY PULLING OFF TO SIDE OF ROAD, CAR ENGINE WOULD NOT START. I WAS INITIALLY TOLD THE ECM (COMPUER) FAILED, BUT NOW IT'S AN ENGINE PROBLEM. NEARLY 2 WEEKS LATER, CAR IS STILL IN THE SHOP.
Additional Notes:
WHILE DRIVING DOWN INTERSTATE HIGHWAY, LOTS OF WARNING LIGHTS SUDDENLY APPEARED ON DASHBOARD. CAR WOULD ONLY BRAKE, NOT ACCELERATE. AFTER SAFELY PULLING OFF TO SIDE OF ROAD, CAR ENGINE WOULD NOT START. I WAS INITIALLY TOLD THE ECM (COMPUER) FAILED, BUT NOW IT'S AN ENGINE PROBLEM. NEARLY 2 WEEKS LATER, CAR IS STILL IN THE SHOP.
Mfg Campaign: 11242386
Recall Date: Aug 7, 2019
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR HESITATES AND STALLS OUT AT SLOW SPEEDS AND HAS STALLED WHILE PULLING OUT INTO A INTERSECTION. WE HAVE TAKEN IT TO THE DEALER AND AT FIRST WE'RE TOLD NOTHING WAS WRONG THEN THEY KEPT THE CAR FOR SEVEN DAYS AND FOUND AN ISSUE WITH A SENSOR ONCE REPLACED THE CAR WAS RUNNING OKAY FOR A WEEK THEN THE HESITATION AND SLUGGISHNESS IS BACK AND WE ARE AGAIN TOLD NO CODES ARE SHOWING THAT THE CAR IS FINE. I WAS DRIVING AND IT ALMOST STALLED IN AN INTERSECTION AGAIN AND WAS BOGGING OUT FOR A FULL MINUTE BEFORE REGAINING POWER. THE CAR IS BACK AT THE DEALER AGAIN!
Corrective Action:
CAR HESITATES AND STALLS OUT AT SLOW SPEEDS AND HAS STALLED WHILE PULLING OUT INTO A INTERSECTION. WE HAVE TAKEN IT TO THE DEALER AND AT FIRST WE'RE TOLD NOTHING WAS WRONG THEN THEY KEPT THE CAR FOR SEVEN DAYS AND FOUND AN ISSUE WITH A SENSOR ONCE REPLACED THE CAR WAS RUNNING OKAY FOR A WEEK THEN THE HESITATION AND SLUGGISHNESS IS BACK AND WE ARE AGAIN TOLD NO CODES ARE SHOWING THAT THE CAR IS FINE. I WAS DRIVING AND IT ALMOST STALLED IN AN INTERSECTION AGAIN AND WAS BOGGING OUT FOR A FULL MINUTE BEFORE REGAINING POWER. THE CAR IS BACK AT THE DEALER AGAIN!
Additional Notes:
CAR HESITATES AND STALLS OUT AT SLOW SPEEDS AND HAS STALLED WHILE PULLING OUT INTO A INTERSECTION. WE HAVE TAKEN IT TO THE DEALER AND AT FIRST WE'RE TOLD NOTHING WAS WRONG THEN THEY KEPT THE CAR FOR SEVEN DAYS AND FOUND AN ISSUE WITH A SENSOR ONCE REPLACED THE CAR WAS RUNNING OKAY FOR A WEEK THEN THE HESITATION AND SLUGGISHNESS IS BACK AND WE ARE AGAIN TOLD NO CODES ARE SHOWING THAT THE CAR IS FINE. I WAS DRIVING AND IT ALMOST STALLED IN AN INTERSECTION AGAIN AND WAS BOGGING OUT FOR A FULL MINUTE BEFORE REGAINING POWER. THE CAR IS BACK AT THE DEALER AGAIN!
Mfg Campaign: 11234224
Recall Date: Jul 23, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A FEW DAYS AGO MY NEW SUBARU CROSSTREK DEVELOPED A SPONTANEOUS CRACK IN THE WINDSHIELD. THE CRACK STARTED AT THE DASHBOARD NEAR THE DEFROSTER AND EXTENDED UP ALMOST TO THE ROOF. I HAD IT REPAIRED BY SAFELIGHT WINDSHIELD SPECIALISTS WHO AGREED WITH ME THAT THERE WAS NO EVIDENCE OF A ROCK OR OTHER DAMAGE TO THE WINDSHIELD TO EXPLAIN THE CRACK. AFTER DOING SOME RESEARCH IT APPEARS THIS HAS BEEN A PROBLEM WITH OTHER SUBARU MODELS AND I THINK THEY SHOULD BE RECALL THESE CAR TO FIX THIS DANGEROUS PROBLEM. SEE BELOW. SUBARU OF AMERICA WAS HIT WITH A LAWSUIT LAST YEAR CLAIMING 2015-2016 SUBARU OUTBACK AND LEGACY MODEL'S WINDSHIELD WERE SPONTANEOUSLY BREAKING. LAW360 REPORTS THIS WEEK A FEDERAL JUDGE IN CALIFORNIA SAID THE DRIVERS HAVE STANDING AND ADEQUATELY PLED THAT SUBARU KNEW OF THE DEFECTS. U.S. DISTRICT JUDGE YVONNE GONZALEZ ROGERS SAID LUCIA LUONG, A CALIFORNIA WOMAN, WHO CLAIMS HER 2015 SUBARU OUTBACK DEVELOPED A CRACK THAT HAD 'SPONTANEOUSLY APPEARED' AT THE BASE OF THE WINDSHIELD, HAD SUFFICIENTLY ALLEGED CLAIMS ON BEHALF OF A PROPOSED CLASS OF CALIFORNIA DRIVERS UNDER A MIX OF STATE AND FEDERAL CONSUMER PROTECTION, UNFAIR COMPETITION AND WARRANTY LAWS. LUONG ISN'T THE ONLY OUTBACK OWNER THAT HAS HAD WINDSHIELD ISSUES WITH THE SUBARU OUTBACK. HER ATTORNEYS CITED THERE HAVE BEEN 'HUNDREDS OF THOUSANDS' OF COMPLAINTS TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY OTHER OUTBACK OWNERS REPORTING THEY ALSO HAVE HAD THEIR WINDSHIELDS SPONTANEOUSLY CRACK.
Corrective Action:
A FEW DAYS AGO MY NEW SUBARU CROSSTREK DEVELOPED A SPONTANEOUS CRACK IN THE WINDSHIELD. THE CRACK STARTED AT THE DASHBOARD NEAR THE DEFROSTER AND EXTENDED UP ALMOST TO THE ROOF. I HAD IT REPAIRED BY SAFELIGHT WINDSHIELD SPECIALISTS WHO AGREED WITH ME THAT THERE WAS NO EVIDENCE OF A ROCK OR OTHER DAMAGE TO THE WINDSHIELD TO EXPLAIN THE CRACK. AFTER DOING SOME RESEARCH IT APPEARS THIS HAS BEEN A PROBLEM WITH OTHER SUBARU MODELS AND I THINK THEY SHOULD BE RECALL THESE CAR TO FIX THIS DANGEROUS PROBLEM. SEE BELOW. SUBARU OF AMERICA WAS HIT WITH A LAWSUIT LAST YEAR CLAIMING 2015-2016 SUBARU OUTBACK AND LEGACY MODEL'S WINDSHIELD WERE SPONTANEOUSLY BREAKING. LAW360 REPORTS THIS WEEK A FEDERAL JUDGE IN CALIFORNIA SAID THE DRIVERS HAVE STANDING AND ADEQUATELY PLED THAT SUBARU KNEW OF THE DEFECTS. U.S. DISTRICT JUDGE YVONNE GONZALEZ ROGERS SAID LUCIA LUONG, A CALIFORNIA WOMAN, WHO CLAIMS HER 2015 SUBARU OUTBACK DEVELOPED A CRACK THAT HAD 'SPONTANEOUSLY APPEARED' AT THE BASE OF THE WINDSHIELD, HAD SUFFICIENTLY ALLEGED CLAIMS ON BEHALF OF A PROPOSED CLASS OF CALIFORNIA DRIVERS UNDER A MIX OF STATE AND FEDERAL CONSUMER PROTECTION, UNFAIR COMPETITION AND WARRANTY LAWS. LUONG ISN'T THE ONLY OUTBACK OWNER THAT HAS HAD WINDSHIELD ISSUES WITH THE SUBARU OUTBACK. HER ATTORNEYS CITED THERE HAVE BEEN 'HUNDREDS OF THOUSANDS' OF COMPLAINTS TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY OTHER OUTBACK OWNERS REPORTING THEY ALSO HAVE HAD THEIR WINDSHIELDS SPONTANEOUSLY CRACK.
Additional Notes:
A FEW DAYS AGO MY NEW SUBARU CROSSTREK DEVELOPED A SPONTANEOUS CRACK IN THE WINDSHIELD. THE CRACK STARTED AT THE DASHBOARD NEAR THE DEFROSTER AND EXTENDED UP ALMOST TO THE ROOF. I HAD IT REPAIRED BY SAFELIGHT WINDSHIELD SPECIALISTS WHO AGREED WITH ME THAT THERE WAS NO EVIDENCE OF A ROCK OR OTHER DAMAGE TO THE WINDSHIELD TO EXPLAIN THE CRACK. AFTER DOING SOME RESEARCH IT APPEARS THIS HAS BEEN A PROBLEM WITH OTHER SUBARU MODELS AND I THINK THEY SHOULD BE RECALL THESE CAR TO FIX THIS DANGEROUS PROBLEM. SEE BELOW. SUBARU OF AMERICA WAS HIT WITH A LAWSUIT LAST YEAR CLAIMING 2015-2016 SUBARU OUTBACK AND LEGACY MODEL'S WINDSHIELD WERE SPONTANEOUSLY BREAKING. LAW360 REPORTS THIS WEEK A FEDERAL JUDGE IN CALIFORNIA SAID THE DRIVERS HAVE STANDING AND ADEQUATELY PLED THAT SUBARU KNEW OF THE DEFECTS. U.S. DISTRICT JUDGE YVONNE GONZALEZ ROGERS SAID LUCIA LUONG, A CALIFORNIA WOMAN, WHO CLAIMS HER 2015 SUBARU OUTBACK DEVELOPED A CRACK THAT HAD 'SPONTANEOUSLY APPEARED' AT THE BASE OF THE WINDSHIELD, HAD SUFFICIENTLY ALLEGED CLAIMS ON BEHALF OF A PROPOSED CLASS OF CALIFORNIA DRIVERS UNDER A MIX OF STATE AND FEDERAL CONSUMER PROTECTION, UNFAIR COMPETITION AND WARRANTY LAWS. LUONG ISN'T THE ONLY OUTBACK OWNER THAT HAS HAD WINDSHIELD ISSUES WITH THE SUBARU OUTBACK. HER ATTORNEYS CITED THERE HAVE BEEN 'HUNDREDS OF THOUSANDS' OF COMPLAINTS TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY OTHER OUTBACK OWNERS REPORTING THEY ALSO HAVE HAD THEIR WINDSHIELDS SPONTANEOUSLY CRACK.
Mfg Campaign: 11229417
Recall Date: Jul 4, 2019
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. WHILE DRIVING APPROXIMATELY 30 MPH OVER AN UNEVEN SURFACE, THE VEHICLE VEERED TO THE RIGHT. THE STEERING WHEEL HAD TO BE STRAIGHTENED BY FORCE BY THE CONTACT. THE CONTACT STATED THAT THE FAILURE OCCURRED ALL THE TIME EVER SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT AN APPOINTMENT WAS SCHEDULED WITH WILKINS SUBARU (6917 RICHIE HWY, GLEN BURNIE, MD 21061). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. WHILE DRIVING APPROXIMATELY 30 MPH OVER AN UNEVEN SURFACE, THE VEHICLE VEERED TO THE RIGHT. THE STEERING WHEEL HAD TO BE STRAIGHTENED BY FORCE BY THE CONTACT. THE CONTACT STATED THAT THE FAILURE OCCURRED ALL THE TIME EVER SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT AN APPOINTMENT WAS SCHEDULED WITH WILKINS SUBARU (6917 RICHIE HWY, GLEN BURNIE, MD 21061). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. WHILE DRIVING APPROXIMATELY 30 MPH OVER AN UNEVEN SURFACE, THE VEHICLE VEERED TO THE RIGHT. THE STEERING WHEEL HAD TO BE STRAIGHTENED BY FORCE BY THE CONTACT. THE CONTACT STATED THAT THE FAILURE OCCURRED ALL THE TIME EVER SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT AN APPOINTMENT WAS SCHEDULED WITH WILKINS SUBARU (6917 RICHIE HWY, GLEN BURNIE, MD 21061). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Mfg Campaign: 11219473
Recall Date: Jun 12, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CRACK APPEARED IN NEW CAR (6000 MILES) WINDSHIELD AS WE DROVE ALONG HIGHWAY.
Corrective Action:
CRACK APPEARED IN NEW CAR (6000 MILES) WINDSHIELD AS WE DROVE ALONG HIGHWAY.
Additional Notes:
CRACK APPEARED IN NEW CAR (6000 MILES) WINDSHIELD AS WE DROVE ALONG HIGHWAY.
Mfg Campaign: 11206045
Recall Date: May 7, 2019
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