Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRE-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRC-20
Recall Date: Mar 31, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUQ-02
Recall Date: Oct 18, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUG-92
Recall Date: May 30, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
332 ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I EXPERIENCED A SPONTANEOUS WINDSHIELD CRACK ON MY VEHICLE, IT STARTED IN THE UPPER DARKENED SECTION OF THE WINDSHIELD.
Corrective Action:
I EXPERIENCED A SPONTANEOUS WINDSHIELD CRACK ON MY VEHICLE, IT STARTED IN THE UPPER DARKENED SECTION OF THE WINDSHIELD.
Additional Notes:
I EXPERIENCED A SPONTANEOUS WINDSHIELD CRACK ON MY VEHICLE, IT STARTED IN THE UPPER DARKENED SECTION OF THE WINDSHIELD.
Mfg Campaign: 11291118
Recall Date: Dec 24, 2019
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I SEE THIS AS A POTENTIAL SAFETY PROBLEM AND NOT AN IMMEDIATE SAFETY PROBLEM. IT INVOLVES A 2019 SUBARU CROSSTREK. ON 3 DIFFERENT OCCASIONS, WEEKS OR MONTHS APART, THE HOOD HAS POPPED UP 1 INCH AND HAS BEEN STOPPED BY THE SAFETY HOOK. I NOTICE THIS ONLY WHEN I REACH HIGHWAY SPEEDS AND THE FRONT HOOD "FLUTTERS" UP AND DOWN. THERE IS NO INDICATION, FROM INSIDE THE CAR, THAT THE HOOD HAS PARTIALLY RELEASED AT SPEEDS UNDER 50 MPH. ON NONE OF THESE 3 OCCASIONS, HAS THE HOOD RELEASE LEVER, NEAR THE DRIVERS LEFT LEG, BEEN ACTIVATED, PULLED OR BUMPED. I'VE ONLY INTENTIONALLY OPENED THE HOOD ONCE OR TWICE -- AND THE PROCESS SEEMS NORMAL. THIS HOOD RELEASE PROBLEM HAS NEVER RESULTED IN LOSS OF FORWARD VISION OR WITH THE HOOD IN A FULLY "UP" POSITION. THE CAR IS 7 MONTHS OLD WITH ABOUT 7,500 MILES ON IT; SO THIS IS HAPPENING ROUGHLY EVERY 2 MONTHS. I RARELY DRIVE ON DIRT OR BUMPY ROADS. IT'S IMPOSSIBLE TO KNOW EXACTLY WHEN THE HOOD RELEASE ACTUALLY OCCURS WITHOUT PULLING UPWARD ON THE HOOD REGULARLY OR DRIVING AT HIGHWAY SPEEDS. THERE HAS BEEN NO FRONT END DAMAGE OR TRAUMA.
Corrective Action:
I SEE THIS AS A POTENTIAL SAFETY PROBLEM AND NOT AN IMMEDIATE SAFETY PROBLEM. IT INVOLVES A 2019 SUBARU CROSSTREK. ON 3 DIFFERENT OCCASIONS, WEEKS OR MONTHS APART, THE HOOD HAS POPPED UP 1 INCH AND HAS BEEN STOPPED BY THE SAFETY HOOK. I NOTICE THIS ONLY WHEN I REACH HIGHWAY SPEEDS AND THE FRONT HOOD "FLUTTERS" UP AND DOWN. THERE IS NO INDICATION, FROM INSIDE THE CAR, THAT THE HOOD HAS PARTIALLY RELEASED AT SPEEDS UNDER 50 MPH. ON NONE OF THESE 3 OCCASIONS, HAS THE HOOD RELEASE LEVER, NEAR THE DRIVERS LEFT LEG, BEEN ACTIVATED, PULLED OR BUMPED. I'VE ONLY INTENTIONALLY OPENED THE HOOD ONCE OR TWICE -- AND THE PROCESS SEEMS NORMAL. THIS HOOD RELEASE PROBLEM HAS NEVER RESULTED IN LOSS OF FORWARD VISION OR WITH THE HOOD IN A FULLY "UP" POSITION. THE CAR IS 7 MONTHS OLD WITH ABOUT 7,500 MILES ON IT; SO THIS IS HAPPENING ROUGHLY EVERY 2 MONTHS. I RARELY DRIVE ON DIRT OR BUMPY ROADS. IT'S IMPOSSIBLE TO KNOW EXACTLY WHEN THE HOOD RELEASE ACTUALLY OCCURS WITHOUT PULLING UPWARD ON THE HOOD REGULARLY OR DRIVING AT HIGHWAY SPEEDS. THERE HAS BEEN NO FRONT END DAMAGE OR TRAUMA.
Additional Notes:
I SEE THIS AS A POTENTIAL SAFETY PROBLEM AND NOT AN IMMEDIATE SAFETY PROBLEM. IT INVOLVES A 2019 SUBARU CROSSTREK. ON 3 DIFFERENT OCCASIONS, WEEKS OR MONTHS APART, THE HOOD HAS POPPED UP 1 INCH AND HAS BEEN STOPPED BY THE SAFETY HOOK. I NOTICE THIS ONLY WHEN I REACH HIGHWAY SPEEDS AND THE FRONT HOOD "FLUTTERS" UP AND DOWN. THERE IS NO INDICATION, FROM INSIDE THE CAR, THAT THE HOOD HAS PARTIALLY RELEASED AT SPEEDS UNDER 50 MPH. ON NONE OF THESE 3 OCCASIONS, HAS THE HOOD RELEASE LEVER, NEAR THE DRIVERS LEFT LEG, BEEN ACTIVATED, PULLED OR BUMPED. I'VE ONLY INTENTIONALLY OPENED THE HOOD ONCE OR TWICE -- AND THE PROCESS SEEMS NORMAL. THIS HOOD RELEASE PROBLEM HAS NEVER RESULTED IN LOSS OF FORWARD VISION OR WITH THE HOOD IN A FULLY "UP" POSITION. THE CAR IS 7 MONTHS OLD WITH ABOUT 7,500 MILES ON IT; SO THIS IS HAPPENING ROUGHLY EVERY 2 MONTHS. I RARELY DRIVE ON DIRT OR BUMPY ROADS. IT'S IMPOSSIBLE TO KNOW EXACTLY WHEN THE HOOD RELEASE ACTUALLY OCCURS WITHOUT PULLING UPWARD ON THE HOOD REGULARLY OR DRIVING AT HIGHWAY SPEEDS. THERE HAS BEEN NO FRONT END DAMAGE OR TRAUMA.
Mfg Campaign: 11290930
Recall Date: Dec 23, 2019
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CUTS OUT MOMENTARILY WHEN ACCELERATOR IS PRESSED AND DEALER SAYS THATS NORMAL. THIS IS DANGEROUS WHEN MERGING IN TRAFFIC.
Corrective Action:
CUTS OUT MOMENTARILY WHEN ACCELERATOR IS PRESSED AND DEALER SAYS THATS NORMAL. THIS IS DANGEROUS WHEN MERGING IN TRAFFIC.
Additional Notes:
CUTS OUT MOMENTARILY WHEN ACCELERATOR IS PRESSED AND DEALER SAYS THATS NORMAL. THIS IS DANGEROUS WHEN MERGING IN TRAFFIC.
Mfg Campaign: 11289927
Recall Date: Dec 18, 2019
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CUTS OUT ON ACCELERATING
Corrective Action:
CUTS OUT ON ACCELERATING
Additional Notes:
CUTS OUT ON ACCELERATING
Mfg Campaign: 11289282
Recall Date: Dec 16, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING IN TRAFFIC TO COMPLETE STOP, AS I WAS ACCELERATING THE VEHICLE STALLED. THIS HAS HAPPENED ONLY ONCE. I HAVE HAD ANOTHER INCIDENT WHEN I WAS BACKING UP TO PARK MY CAR IN MY GARAGE, MY BACK UP CAMERA FROZE WHILE IM STILL IN MOTION THEN THE INFOTAINMENT REBOOTS.
Corrective Action:
I WAS DRIVING IN TRAFFIC TO COMPLETE STOP, AS I WAS ACCELERATING THE VEHICLE STALLED. THIS HAS HAPPENED ONLY ONCE. I HAVE HAD ANOTHER INCIDENT WHEN I WAS BACKING UP TO PARK MY CAR IN MY GARAGE, MY BACK UP CAMERA FROZE WHILE IM STILL IN MOTION THEN THE INFOTAINMENT REBOOTS.
Additional Notes:
I WAS DRIVING IN TRAFFIC TO COMPLETE STOP, AS I WAS ACCELERATING THE VEHICLE STALLED. THIS HAS HAPPENED ONLY ONCE. I HAVE HAD ANOTHER INCIDENT WHEN I WAS BACKING UP TO PARK MY CAR IN MY GARAGE, MY BACK UP CAMERA FROZE WHILE IM STILL IN MOTION THEN THE INFOTAINMENT REBOOTS.
Mfg Campaign: 11289092
Recall Date: Dec 15, 2019
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING IN TRAFFIC TO COMPLETE STOP, AS I WAS ACCELERATING THE VEHICLE STALLED. THIS HAS HAPPENED ONLY ONCE. I HAVE HAD ANOTHER INCIDENT WHEN I WAS BACKING UP TO PARK MY CAR IN MY GARAGE, MY BACK UP CAMERA FROZE WHILE IM STILL IN MOTION THEN THE INFOTAINMENT REBOOTS.
Corrective Action:
I WAS DRIVING IN TRAFFIC TO COMPLETE STOP, AS I WAS ACCELERATING THE VEHICLE STALLED. THIS HAS HAPPENED ONLY ONCE. I HAVE HAD ANOTHER INCIDENT WHEN I WAS BACKING UP TO PARK MY CAR IN MY GARAGE, MY BACK UP CAMERA FROZE WHILE IM STILL IN MOTION THEN THE INFOTAINMENT REBOOTS.
Additional Notes:
I WAS DRIVING IN TRAFFIC TO COMPLETE STOP, AS I WAS ACCELERATING THE VEHICLE STALLED. THIS HAS HAPPENED ONLY ONCE. I HAVE HAD ANOTHER INCIDENT WHEN I WAS BACKING UP TO PARK MY CAR IN MY GARAGE, MY BACK UP CAMERA FROZE WHILE IM STILL IN MOTION THEN THE INFOTAINMENT REBOOTS.
Mfg Campaign: 11289092
Recall Date: Dec 15, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WOKE UP ONE MORNING AND FOUND MY WINDSHIELD CRACKED. IT'S LITERALLY ABOVE THE DEFROSTER FOR THE GLASS WHEN ITS WINTER. IT SPREAD FOR NO REASON NOTHING WAS THROWN AND I WAS NOT IN ANY ACCIDENT FOR THAT TO CRACK ON IT'S OWN BECAUSE IT WAS COLD. I LIVE IN QUEENS, NY AND WE HAVENT HAD ANY COLD COLD WINTERS YET FOR THAT TO HAVE HAPPENED ON IT OWN. THE VEHICLE WAS PARKED WHEN I DISCOVERED THE CRACK. I CANT USE THE DEFOGGER BECAUSE IT WILL MAKE THE WINDSHIELD CRACK EVEN MORE!
Corrective Action:
I WOKE UP ONE MORNING AND FOUND MY WINDSHIELD CRACKED. IT'S LITERALLY ABOVE THE DEFROSTER FOR THE GLASS WHEN ITS WINTER. IT SPREAD FOR NO REASON NOTHING WAS THROWN AND I WAS NOT IN ANY ACCIDENT FOR THAT TO CRACK ON IT'S OWN BECAUSE IT WAS COLD. I LIVE IN QUEENS, NY AND WE HAVENT HAD ANY COLD COLD WINTERS YET FOR THAT TO HAVE HAPPENED ON IT OWN. THE VEHICLE WAS PARKED WHEN I DISCOVERED THE CRACK. I CANT USE THE DEFOGGER BECAUSE IT WILL MAKE THE WINDSHIELD CRACK EVEN MORE!
Additional Notes:
I WOKE UP ONE MORNING AND FOUND MY WINDSHIELD CRACKED. IT'S LITERALLY ABOVE THE DEFROSTER FOR THE GLASS WHEN ITS WINTER. IT SPREAD FOR NO REASON NOTHING WAS THROWN AND I WAS NOT IN ANY ACCIDENT FOR THAT TO CRACK ON IT'S OWN BECAUSE IT WAS COLD. I LIVE IN QUEENS, NY AND WE HAVENT HAD ANY COLD COLD WINTERS YET FOR THAT TO HAVE HAPPENED ON IT OWN. THE VEHICLE WAS PARKED WHEN I DISCOVERED THE CRACK. I CANT USE THE DEFOGGER BECAUSE IT WILL MAKE THE WINDSHIELD CRACK EVEN MORE!
Mfg Campaign: 11288351
Recall Date: Dec 11, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HI. I PURCHASE MY 2019 SUBARU CROSSTREK IN OCTOBER OF 18 BECAUSE I DECIDED TO SUCK IT UP AND HAVE A PAYMENT TO ENSURE I HAD A SAFE VEHICLE FOR MYSELF AND FOR MY SON. SINCE WE ALWAYS PURCHASE SUBARUS THROUGH MY WORK, I WENT THAT ROUTE BECAUSE I'VE BEEN VERY PLEASED WITH THEM ESPECIALLY WITH SAFETY. IN MAY OF 2000 19, I WAS DRIVING TO HARRISBURG FOR WORK AND I HAD MY SON WITH ME AND A WHOLE EGG THAT WAS PRESENTING AT THE CONFERENCE WE WERE HEADED TO. ON THE WAY THERE, ON 22 EAST WHERE THERE WAS A LOT OF CONSTRUCTION BUT A HIGHWAY, I WENT TO GO AROUND A TRUCK WHERE I ACCELERATED AND WENT TO GO INTO THE SLOWER LANE ONCE I PASSED HIM BUT ALL THE SUDDEN, I LOST COMPLETE POWER AND MY CAR SHUT OFF!!! I HURRIED UP AND GOT IT BACK ON AND SOMEHOW THE TRUCK THAT I JUST PASSED WAS ABLE TO MANEUVER BUT IT WAS SUPER SCARY. SADLY, THIS HAPPENED TWO MORE TIMES ON THE STRIP WHERE MY CAR JUST SHUT OFF SO I JUST STAYED IN THE SLOW LANE AND PRAYED WHILE I WAS IN ONE LANE BECAUSE I CALLED SUBARU AND THEY TOLD ME THAT.. I'M JUST RECALLING ALL THIS NOW BECAUSE I GOT THE RECALL IN THE MAIL. I HAD CALLED SUBARU THE WEEK BEFORE I WENT ON THIS TRIP AND THEY TOLD ME THAT THEY THOUGHT IT WAS A FEW IGNITION THING. AND THAT I SHOULD GET GAS AND SEE IF ALL THE LIGHTS TURNED OFF BECAUSE ALL THE LIGHTS AND TURN ON AFTER THE FIRST TIME IT IS SHUT OFF. LONG STORY SHORT, THEY KEPT IT FOR ABOUT A THOUSAND MILES TO TEST IT OUT BECAUSE I WAS ADAMANT THAT I DIDN'T WANT IT BACK UNTIL IT WAS SAFE SO THEY REPLACE THE TIRE SENSOR WHICH I HAD KNOWN FOR MY LAST VEHICLE WOULD NOT CAUSE THE CAR TO SHUT OFF BUT THEY ASSURED ME THIS WOULD SOLVE THE PROBLEM. I HAVEN'T HAD ANY PROBLEMS SINCE EXCEPT FOR THE CONTINUED ELECTRICAL PROBLEMS THAT I HAVE INSIDE THE CAR AND WHERE THE CAR RUNS AT NIGHT EVEN AFTER ITS SHUT OFF.
Corrective Action:
HI. I PURCHASE MY 2019 SUBARU CROSSTREK IN OCTOBER OF 18 BECAUSE I DECIDED TO SUCK IT UP AND HAVE A PAYMENT TO ENSURE I HAD A SAFE VEHICLE FOR MYSELF AND FOR MY SON. SINCE WE ALWAYS PURCHASE SUBARUS THROUGH MY WORK, I WENT THAT ROUTE BECAUSE I'VE BEEN VERY PLEASED WITH THEM ESPECIALLY WITH SAFETY. IN MAY OF 2000 19, I WAS DRIVING TO HARRISBURG FOR WORK AND I HAD MY SON WITH ME AND A WHOLE EGG THAT WAS PRESENTING AT THE CONFERENCE WE WERE HEADED TO. ON THE WAY THERE, ON 22 EAST WHERE THERE WAS A LOT OF CONSTRUCTION BUT A HIGHWAY, I WENT TO GO AROUND A TRUCK WHERE I ACCELERATED AND WENT TO GO INTO THE SLOWER LANE ONCE I PASSED HIM BUT ALL THE SUDDEN, I LOST COMPLETE POWER AND MY CAR SHUT OFF!!! I HURRIED UP AND GOT IT BACK ON AND SOMEHOW THE TRUCK THAT I JUST PASSED WAS ABLE TO MANEUVER BUT IT WAS SUPER SCARY. SADLY, THIS HAPPENED TWO MORE TIMES ON THE STRIP WHERE MY CAR JUST SHUT OFF SO I JUST STAYED IN THE SLOW LANE AND PRAYED WHILE I WAS IN ONE LANE BECAUSE I CALLED SUBARU AND THEY TOLD ME THAT.. I'M JUST RECALLING ALL THIS NOW BECAUSE I GOT THE RECALL IN THE MAIL. I HAD CALLED SUBARU THE WEEK BEFORE I WENT ON THIS TRIP AND THEY TOLD ME THAT THEY THOUGHT IT WAS A FEW IGNITION THING. AND THAT I SHOULD GET GAS AND SEE IF ALL THE LIGHTS TURNED OFF BECAUSE ALL THE LIGHTS AND TURN ON AFTER THE FIRST TIME IT IS SHUT OFF. LONG STORY SHORT, THEY KEPT IT FOR ABOUT A THOUSAND MILES TO TEST IT OUT BECAUSE I WAS ADAMANT THAT I DIDN'T WANT IT BACK UNTIL IT WAS SAFE SO THEY REPLACE THE TIRE SENSOR WHICH I HAD KNOWN FOR MY LAST VEHICLE WOULD NOT CAUSE THE CAR TO SHUT OFF BUT THEY ASSURED ME THIS WOULD SOLVE THE PROBLEM. I HAVEN'T HAD ANY PROBLEMS SINCE EXCEPT FOR THE CONTINUED ELECTRICAL PROBLEMS THAT I HAVE INSIDE THE CAR AND WHERE THE CAR RUNS AT NIGHT EVEN AFTER ITS SHUT OFF.
Additional Notes:
HI. I PURCHASE MY 2019 SUBARU CROSSTREK IN OCTOBER OF 18 BECAUSE I DECIDED TO SUCK IT UP AND HAVE A PAYMENT TO ENSURE I HAD A SAFE VEHICLE FOR MYSELF AND FOR MY SON. SINCE WE ALWAYS PURCHASE SUBARUS THROUGH MY WORK, I WENT THAT ROUTE BECAUSE I'VE BEEN VERY PLEASED WITH THEM ESPECIALLY WITH SAFETY. IN MAY OF 2000 19, I WAS DRIVING TO HARRISBURG FOR WORK AND I HAD MY SON WITH ME AND A WHOLE EGG THAT WAS PRESENTING AT THE CONFERENCE WE WERE HEADED TO. ON THE WAY THERE, ON 22 EAST WHERE THERE WAS A LOT OF CONSTRUCTION BUT A HIGHWAY, I WENT TO GO AROUND A TRUCK WHERE I ACCELERATED AND WENT TO GO INTO THE SLOWER LANE ONCE I PASSED HIM BUT ALL THE SUDDEN, I LOST COMPLETE POWER AND MY CAR SHUT OFF!!! I HURRIED UP AND GOT IT BACK ON AND SOMEHOW THE TRUCK THAT I JUST PASSED WAS ABLE TO MANEUVER BUT IT WAS SUPER SCARY. SADLY, THIS HAPPENED TWO MORE TIMES ON THE STRIP WHERE MY CAR JUST SHUT OFF SO I JUST STAYED IN THE SLOW LANE AND PRAYED WHILE I WAS IN ONE LANE BECAUSE I CALLED SUBARU AND THEY TOLD ME THAT.. I'M JUST RECALLING ALL THIS NOW BECAUSE I GOT THE RECALL IN THE MAIL. I HAD CALLED SUBARU THE WEEK BEFORE I WENT ON THIS TRIP AND THEY TOLD ME THAT THEY THOUGHT IT WAS A FEW IGNITION THING. AND THAT I SHOULD GET GAS AND SEE IF ALL THE LIGHTS TURNED OFF BECAUSE ALL THE LIGHTS AND TURN ON AFTER THE FIRST TIME IT IS SHUT OFF. LONG STORY SHORT, THEY KEPT IT FOR ABOUT A THOUSAND MILES TO TEST IT OUT BECAUSE I WAS ADAMANT THAT I DIDN'T WANT IT BACK UNTIL IT WAS SAFE SO THEY REPLACE THE TIRE SENSOR WHICH I HAD KNOWN FOR MY LAST VEHICLE WOULD NOT CAUSE THE CAR TO SHUT OFF BUT THEY ASSURED ME THIS WOULD SOLVE THE PROBLEM. I HAVEN'T HAD ANY PROBLEMS SINCE EXCEPT FOR THE CONTINUED ELECTRICAL PROBLEMS THAT I HAVE INSIDE THE CAR AND WHERE THE CAR RUNS AT NIGHT EVEN AFTER ITS SHUT OFF.
Mfg Campaign: 11287583
Recall Date: Dec 6, 2019
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
HI. I PURCHASE MY 2019 SUBARU CROSSTREK IN OCTOBER OF 18 BECAUSE I DECIDED TO SUCK IT UP AND HAVE A PAYMENT TO ENSURE I HAD A SAFE VEHICLE FOR MYSELF AND FOR MY SON. SINCE WE ALWAYS PURCHASE SUBARUS THROUGH MY WORK, I WENT THAT ROUTE BECAUSE I'VE BEEN VERY PLEASED WITH THEM ESPECIALLY WITH SAFETY. IN MAY OF 2000 19, I WAS DRIVING TO HARRISBURG FOR WORK AND I HAD MY SON WITH ME AND A WHOLE EGG THAT WAS PRESENTING AT THE CONFERENCE WE WERE HEADED TO. ON THE WAY THERE, ON 22 EAST WHERE THERE WAS A LOT OF CONSTRUCTION BUT A HIGHWAY, I WENT TO GO AROUND A TRUCK WHERE I ACCELERATED AND WENT TO GO INTO THE SLOWER LANE ONCE I PASSED HIM BUT ALL THE SUDDEN, I LOST COMPLETE POWER AND MY CAR SHUT OFF!!! I HURRIED UP AND GOT IT BACK ON AND SOMEHOW THE TRUCK THAT I JUST PASSED WAS ABLE TO MANEUVER BUT IT WAS SUPER SCARY. SADLY, THIS HAPPENED TWO MORE TIMES ON THE STRIP WHERE MY CAR JUST SHUT OFF SO I JUST STAYED IN THE SLOW LANE AND PRAYED WHILE I WAS IN ONE LANE BECAUSE I CALLED SUBARU AND THEY TOLD ME THAT.. I'M JUST RECALLING ALL THIS NOW BECAUSE I GOT THE RECALL IN THE MAIL. I HAD CALLED SUBARU THE WEEK BEFORE I WENT ON THIS TRIP AND THEY TOLD ME THAT THEY THOUGHT IT WAS A FEW IGNITION THING. AND THAT I SHOULD GET GAS AND SEE IF ALL THE LIGHTS TURNED OFF BECAUSE ALL THE LIGHTS AND TURN ON AFTER THE FIRST TIME IT IS SHUT OFF. LONG STORY SHORT, THEY KEPT IT FOR ABOUT A THOUSAND MILES TO TEST IT OUT BECAUSE I WAS ADAMANT THAT I DIDN'T WANT IT BACK UNTIL IT WAS SAFE SO THEY REPLACE THE TIRE SENSOR WHICH I HAD KNOWN FOR MY LAST VEHICLE WOULD NOT CAUSE THE CAR TO SHUT OFF BUT THEY ASSURED ME THIS WOULD SOLVE THE PROBLEM. I HAVEN'T HAD ANY PROBLEMS SINCE EXCEPT FOR THE CONTINUED ELECTRICAL PROBLEMS THAT I HAVE INSIDE THE CAR AND WHERE THE CAR RUNS AT NIGHT EVEN AFTER ITS SHUT OFF.
Corrective Action:
HI. I PURCHASE MY 2019 SUBARU CROSSTREK IN OCTOBER OF 18 BECAUSE I DECIDED TO SUCK IT UP AND HAVE A PAYMENT TO ENSURE I HAD A SAFE VEHICLE FOR MYSELF AND FOR MY SON. SINCE WE ALWAYS PURCHASE SUBARUS THROUGH MY WORK, I WENT THAT ROUTE BECAUSE I'VE BEEN VERY PLEASED WITH THEM ESPECIALLY WITH SAFETY. IN MAY OF 2000 19, I WAS DRIVING TO HARRISBURG FOR WORK AND I HAD MY SON WITH ME AND A WHOLE EGG THAT WAS PRESENTING AT THE CONFERENCE WE WERE HEADED TO. ON THE WAY THERE, ON 22 EAST WHERE THERE WAS A LOT OF CONSTRUCTION BUT A HIGHWAY, I WENT TO GO AROUND A TRUCK WHERE I ACCELERATED AND WENT TO GO INTO THE SLOWER LANE ONCE I PASSED HIM BUT ALL THE SUDDEN, I LOST COMPLETE POWER AND MY CAR SHUT OFF!!! I HURRIED UP AND GOT IT BACK ON AND SOMEHOW THE TRUCK THAT I JUST PASSED WAS ABLE TO MANEUVER BUT IT WAS SUPER SCARY. SADLY, THIS HAPPENED TWO MORE TIMES ON THE STRIP WHERE MY CAR JUST SHUT OFF SO I JUST STAYED IN THE SLOW LANE AND PRAYED WHILE I WAS IN ONE LANE BECAUSE I CALLED SUBARU AND THEY TOLD ME THAT.. I'M JUST RECALLING ALL THIS NOW BECAUSE I GOT THE RECALL IN THE MAIL. I HAD CALLED SUBARU THE WEEK BEFORE I WENT ON THIS TRIP AND THEY TOLD ME THAT THEY THOUGHT IT WAS A FEW IGNITION THING. AND THAT I SHOULD GET GAS AND SEE IF ALL THE LIGHTS TURNED OFF BECAUSE ALL THE LIGHTS AND TURN ON AFTER THE FIRST TIME IT IS SHUT OFF. LONG STORY SHORT, THEY KEPT IT FOR ABOUT A THOUSAND MILES TO TEST IT OUT BECAUSE I WAS ADAMANT THAT I DIDN'T WANT IT BACK UNTIL IT WAS SAFE SO THEY REPLACE THE TIRE SENSOR WHICH I HAD KNOWN FOR MY LAST VEHICLE WOULD NOT CAUSE THE CAR TO SHUT OFF BUT THEY ASSURED ME THIS WOULD SOLVE THE PROBLEM. I HAVEN'T HAD ANY PROBLEMS SINCE EXCEPT FOR THE CONTINUED ELECTRICAL PROBLEMS THAT I HAVE INSIDE THE CAR AND WHERE THE CAR RUNS AT NIGHT EVEN AFTER ITS SHUT OFF.
Additional Notes:
HI. I PURCHASE MY 2019 SUBARU CROSSTREK IN OCTOBER OF 18 BECAUSE I DECIDED TO SUCK IT UP AND HAVE A PAYMENT TO ENSURE I HAD A SAFE VEHICLE FOR MYSELF AND FOR MY SON. SINCE WE ALWAYS PURCHASE SUBARUS THROUGH MY WORK, I WENT THAT ROUTE BECAUSE I'VE BEEN VERY PLEASED WITH THEM ESPECIALLY WITH SAFETY. IN MAY OF 2000 19, I WAS DRIVING TO HARRISBURG FOR WORK AND I HAD MY SON WITH ME AND A WHOLE EGG THAT WAS PRESENTING AT THE CONFERENCE WE WERE HEADED TO. ON THE WAY THERE, ON 22 EAST WHERE THERE WAS A LOT OF CONSTRUCTION BUT A HIGHWAY, I WENT TO GO AROUND A TRUCK WHERE I ACCELERATED AND WENT TO GO INTO THE SLOWER LANE ONCE I PASSED HIM BUT ALL THE SUDDEN, I LOST COMPLETE POWER AND MY CAR SHUT OFF!!! I HURRIED UP AND GOT IT BACK ON AND SOMEHOW THE TRUCK THAT I JUST PASSED WAS ABLE TO MANEUVER BUT IT WAS SUPER SCARY. SADLY, THIS HAPPENED TWO MORE TIMES ON THE STRIP WHERE MY CAR JUST SHUT OFF SO I JUST STAYED IN THE SLOW LANE AND PRAYED WHILE I WAS IN ONE LANE BECAUSE I CALLED SUBARU AND THEY TOLD ME THAT.. I'M JUST RECALLING ALL THIS NOW BECAUSE I GOT THE RECALL IN THE MAIL. I HAD CALLED SUBARU THE WEEK BEFORE I WENT ON THIS TRIP AND THEY TOLD ME THAT THEY THOUGHT IT WAS A FEW IGNITION THING. AND THAT I SHOULD GET GAS AND SEE IF ALL THE LIGHTS TURNED OFF BECAUSE ALL THE LIGHTS AND TURN ON AFTER THE FIRST TIME IT IS SHUT OFF. LONG STORY SHORT, THEY KEPT IT FOR ABOUT A THOUSAND MILES TO TEST IT OUT BECAUSE I WAS ADAMANT THAT I DIDN'T WANT IT BACK UNTIL IT WAS SAFE SO THEY REPLACE THE TIRE SENSOR WHICH I HAD KNOWN FOR MY LAST VEHICLE WOULD NOT CAUSE THE CAR TO SHUT OFF BUT THEY ASSURED ME THIS WOULD SOLVE THE PROBLEM. I HAVEN'T HAD ANY PROBLEMS SINCE EXCEPT FOR THE CONTINUED ELECTRICAL PROBLEMS THAT I HAVE INSIDE THE CAR AND WHERE THE CAR RUNS AT NIGHT EVEN AFTER ITS SHUT OFF.
Mfg Campaign: 11287583
Recall Date: Dec 6, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR DRIVER'S SIDE WINDOW DETACHED WITHOUT WARNING OR AN IMPACT OCCURRING. THE CONTACT CALLED STATELINE SUBARU AT 508-676-3071 (LOCATED AT 1451 BRAYTON POINT RD, SOMERSET, MA 02725) AND WAS INFORMED TO CALL THE INSURANCE COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BY PHONE AND EMAIL, BUT NO ONE CALLED BACK. THE CONTACT CALLED AGAIN AND WAS INFORMED THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. *LN
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR DRIVER'S SIDE WINDOW DETACHED WITHOUT WARNING OR AN IMPACT OCCURRING. THE CONTACT CALLED STATELINE SUBARU AT 508-676-3071 (LOCATED AT 1451 BRAYTON POINT RD, SOMERSET, MA 02725) AND WAS INFORMED TO CALL THE INSURANCE COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BY PHONE AND EMAIL, BUT NO ONE CALLED BACK. THE CONTACT CALLED AGAIN AND WAS INFORMED THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. *LN
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR DRIVER'S SIDE WINDOW DETACHED WITHOUT WARNING OR AN IMPACT OCCURRING. THE CONTACT CALLED STATELINE SUBARU AT 508-676-3071 (LOCATED AT 1451 BRAYTON POINT RD, SOMERSET, MA 02725) AND WAS INFORMED TO CALL THE INSURANCE COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BY PHONE AND EMAIL, BUT NO ONE CALLED BACK. THE CONTACT CALLED AGAIN AND WAS INFORMED THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. *LN
Mfg Campaign: 11286680
Recall Date: Dec 3, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
CAME OUTSIDE 11/28/19 TO THE CAR PARKED IN DRIVEWAY AND WINDSHIELD WAS CRACKED FROM THE BASE OF IT UP 4 INCHES, AND 90 DEGREE ANGLE TURN INTO ANOTHER 12 INCH CRACK.
Corrective Action:
CAME OUTSIDE 11/28/19 TO THE CAR PARKED IN DRIVEWAY AND WINDSHIELD WAS CRACKED FROM THE BASE OF IT UP 4 INCHES, AND 90 DEGREE ANGLE TURN INTO ANOTHER 12 INCH CRACK.
Additional Notes:
CAME OUTSIDE 11/28/19 TO THE CAR PARKED IN DRIVEWAY AND WINDSHIELD WAS CRACKED FROM THE BASE OF IT UP 4 INCHES, AND 90 DEGREE ANGLE TURN INTO ANOTHER 12 INCH CRACK.
Mfg Campaign: 11286368
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
APPROXIMATELY 4 MONTHS AFTER I PURCHASED MY VEHICLE I DROVE TO WORK AND DIDN'T HEAR OR SEE ANYTHING ABNORMAL WHEN I PARKED MY CAR IN THE PARKING LOT. ONCE I WAS LEAVING WORK MY WINDSHIELD HAD A SMALL CRACK IN THE LOWER MIDDLE. I WAS TOLD IT WOULD COST 1200 DOLLARS AND MY EXTRA COVERAGE PLAN DOES NOT INCLUDE WINDSHIELDS. WHEN I WASHED MY CAR, THE CRACK EXPANDED UP THE ENTIRE MIDDLE OF THE WINDSHIELD. NO FORCE OR EXTREME TEMPERATURES WERE EXPERIENCED THAT COULD EXPLAIN TO ME THE UNUSUAL CRACKING.
Corrective Action:
APPROXIMATELY 4 MONTHS AFTER I PURCHASED MY VEHICLE I DROVE TO WORK AND DIDN'T HEAR OR SEE ANYTHING ABNORMAL WHEN I PARKED MY CAR IN THE PARKING LOT. ONCE I WAS LEAVING WORK MY WINDSHIELD HAD A SMALL CRACK IN THE LOWER MIDDLE. I WAS TOLD IT WOULD COST 1200 DOLLARS AND MY EXTRA COVERAGE PLAN DOES NOT INCLUDE WINDSHIELDS. WHEN I WASHED MY CAR, THE CRACK EXPANDED UP THE ENTIRE MIDDLE OF THE WINDSHIELD. NO FORCE OR EXTREME TEMPERATURES WERE EXPERIENCED THAT COULD EXPLAIN TO ME THE UNUSUAL CRACKING.
Additional Notes:
APPROXIMATELY 4 MONTHS AFTER I PURCHASED MY VEHICLE I DROVE TO WORK AND DIDN'T HEAR OR SEE ANYTHING ABNORMAL WHEN I PARKED MY CAR IN THE PARKING LOT. ONCE I WAS LEAVING WORK MY WINDSHIELD HAD A SMALL CRACK IN THE LOWER MIDDLE. I WAS TOLD IT WOULD COST 1200 DOLLARS AND MY EXTRA COVERAGE PLAN DOES NOT INCLUDE WINDSHIELDS. WHEN I WASHED MY CAR, THE CRACK EXPANDED UP THE ENTIRE MIDDLE OF THE WINDSHIELD. NO FORCE OR EXTREME TEMPERATURES WERE EXPERIENCED THAT COULD EXPLAIN TO ME THE UNUSUAL CRACKING.
Mfg Campaign: 11282919
Recall Date: Nov 29, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD HAD A SMALL CHIP IN IT (NOT SURE FROM WHAT). OVER THE COURSE OF TWO DAYS THE CHIP HAD SPREAD TO COVER HALF THE WINDSHIELD. I BELIEVE THE CHIP HAPPENED WHILE DRIVING.
Corrective Action:
THE WINDSHIELD HAD A SMALL CHIP IN IT (NOT SURE FROM WHAT). OVER THE COURSE OF TWO DAYS THE CHIP HAD SPREAD TO COVER HALF THE WINDSHIELD. I BELIEVE THE CHIP HAPPENED WHILE DRIVING.
Additional Notes:
THE WINDSHIELD HAD A SMALL CHIP IN IT (NOT SURE FROM WHAT). OVER THE COURSE OF TWO DAYS THE CHIP HAD SPREAD TO COVER HALF THE WINDSHIELD. I BELIEVE THE CHIP HAPPENED WHILE DRIVING.
Mfg Campaign: 11281284
Recall Date: Nov 20, 2019
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
WHEN LANE DEPARTURE SYSTEM IS ACTIVATED,STEERING GETS LOOSE.WHEELS MAY NOT RESPOND TO STEERING WHEEL FOR 1 SECOND.SUBARU SAYS THIS IS NORMAL.I STOPPED USING THE SYSTEM AFTER DRIFTING OFF A 2 LANE COUNTRY ROAD AT 50 M.P.H. I HAVE THIS SYSTEM IN MY TOYOTA,IT DOES NOT NEGATIVELY EFFECT STEERING WHEEL CONTROL.
Corrective Action:
WHEN LANE DEPARTURE SYSTEM IS ACTIVATED,STEERING GETS LOOSE.WHEELS MAY NOT RESPOND TO STEERING WHEEL FOR 1 SECOND.SUBARU SAYS THIS IS NORMAL.I STOPPED USING THE SYSTEM AFTER DRIFTING OFF A 2 LANE COUNTRY ROAD AT 50 M.P.H. I HAVE THIS SYSTEM IN MY TOYOTA,IT DOES NOT NEGATIVELY EFFECT STEERING WHEEL CONTROL.
Additional Notes:
WHEN LANE DEPARTURE SYSTEM IS ACTIVATED,STEERING GETS LOOSE.WHEELS MAY NOT RESPOND TO STEERING WHEEL FOR 1 SECOND.SUBARU SAYS THIS IS NORMAL.I STOPPED USING THE SYSTEM AFTER DRIFTING OFF A 2 LANE COUNTRY ROAD AT 50 M.P.H. I HAVE THIS SYSTEM IN MY TOYOTA,IT DOES NOT NEGATIVELY EFFECT STEERING WHEEL CONTROL.
Mfg Campaign: 11281013
Recall Date: Nov 19, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR PARKED WAS FOUND WITH A DEFECTIVE WINDSHIELD (HORIZONTAL CRACK WITHOUT APPARENT REASON). THE DEFECTIVE WINDSHIELD SEEMED TO OCCUR SPONTANEOUSLY BECAUSE MY REQUESTED POLICE INVESTIGATION DID NOT FIND ANY EVIDENCE ON THE CAUSE OF HARM.
Corrective Action:
THE CAR PARKED WAS FOUND WITH A DEFECTIVE WINDSHIELD (HORIZONTAL CRACK WITHOUT APPARENT REASON). THE DEFECTIVE WINDSHIELD SEEMED TO OCCUR SPONTANEOUSLY BECAUSE MY REQUESTED POLICE INVESTIGATION DID NOT FIND ANY EVIDENCE ON THE CAUSE OF HARM.
Additional Notes:
THE CAR PARKED WAS FOUND WITH A DEFECTIVE WINDSHIELD (HORIZONTAL CRACK WITHOUT APPARENT REASON). THE DEFECTIVE WINDSHIELD SEEMED TO OCCUR SPONTANEOUSLY BECAUSE MY REQUESTED POLICE INVESTIGATION DID NOT FIND ANY EVIDENCE ON THE CAUSE OF HARM.
Mfg Campaign: 11280750
Recall Date: Nov 18, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS CAR WAS LEASED ON JUNE 3, 2009. ALMOST IMMEDIATELY I NOTICED THAT AT SLOW SPEED IN A PARKING LOT OR AT AN INTERSECTION, THE CAR BOGS DOWN AND SHAKES AND BUCKS. SOMETHING LIKE AN INEXPERIENCED DRIVER TRYING TO DRIVE A STICK SHIFT AND NOT KNOWING HOW TO SHIFT SMOOTHLY. THE BUCKING IS VERY NOTICEABLE TO EVERYONE IN THE CAR. EVEN PASSENGERS ASK WHAT IS WRONG WITH IT. THIS ISSUE IS CONSTANT AND DANGEROUS WHEN TRYING TO GET OUT OF THE WAY OF ANOTHER DRIVER.
Corrective Action:
THIS CAR WAS LEASED ON JUNE 3, 2009. ALMOST IMMEDIATELY I NOTICED THAT AT SLOW SPEED IN A PARKING LOT OR AT AN INTERSECTION, THE CAR BOGS DOWN AND SHAKES AND BUCKS. SOMETHING LIKE AN INEXPERIENCED DRIVER TRYING TO DRIVE A STICK SHIFT AND NOT KNOWING HOW TO SHIFT SMOOTHLY. THE BUCKING IS VERY NOTICEABLE TO EVERYONE IN THE CAR. EVEN PASSENGERS ASK WHAT IS WRONG WITH IT. THIS ISSUE IS CONSTANT AND DANGEROUS WHEN TRYING TO GET OUT OF THE WAY OF ANOTHER DRIVER.
Additional Notes:
THIS CAR WAS LEASED ON JUNE 3, 2009. ALMOST IMMEDIATELY I NOTICED THAT AT SLOW SPEED IN A PARKING LOT OR AT AN INTERSECTION, THE CAR BOGS DOWN AND SHAKES AND BUCKS. SOMETHING LIKE AN INEXPERIENCED DRIVER TRYING TO DRIVE A STICK SHIFT AND NOT KNOWING HOW TO SHIFT SMOOTHLY. THE BUCKING IS VERY NOTICEABLE TO EVERYONE IN THE CAR. EVEN PASSENGERS ASK WHAT IS WRONG WITH IT. THIS ISSUE IS CONSTANT AND DANGEROUS WHEN TRYING TO GET OUT OF THE WAY OF ANOTHER DRIVER.
Mfg Campaign: 11280604
Recall Date: Nov 17, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE COLLISION AVOIDANCE SYSTEM IS DANGEROUS. TWICE IT HAS STOPPED THE CAR FOR NO REASON. I WAS NOT CLOSE TO ANOTHER VEHICLE AND I WAS NOT SPEEDING. THE SYSTEM APPLIED THE BRAKES WHICH CAUSE BOTH MY PASSENGER AND ME TO BE FORCED FORWARD AGAINST THE SEAT BELTS.THE CAR ACTUALLY SKIDDED. WHAT IS WORSE IS THAT THE CAR BEHIND ME HAD NO WARNING THAT I WAS GOING TO BE STOPPED AND ALMOST COULD NOT AVOID A REAR END COLLISION. THIS SYSTEM IS DANGEROUS. I HAVE SHUT IT OFF BUT IT ALWAYS COMES BACK ON WHEN THE CAR IS RESTARTED.
Corrective Action:
THE COLLISION AVOIDANCE SYSTEM IS DANGEROUS. TWICE IT HAS STOPPED THE CAR FOR NO REASON. I WAS NOT CLOSE TO ANOTHER VEHICLE AND I WAS NOT SPEEDING. THE SYSTEM APPLIED THE BRAKES WHICH CAUSE BOTH MY PASSENGER AND ME TO BE FORCED FORWARD AGAINST THE SEAT BELTS.THE CAR ACTUALLY SKIDDED. WHAT IS WORSE IS THAT THE CAR BEHIND ME HAD NO WARNING THAT I WAS GOING TO BE STOPPED AND ALMOST COULD NOT AVOID A REAR END COLLISION. THIS SYSTEM IS DANGEROUS. I HAVE SHUT IT OFF BUT IT ALWAYS COMES BACK ON WHEN THE CAR IS RESTARTED.
Additional Notes:
THE COLLISION AVOIDANCE SYSTEM IS DANGEROUS. TWICE IT HAS STOPPED THE CAR FOR NO REASON. I WAS NOT CLOSE TO ANOTHER VEHICLE AND I WAS NOT SPEEDING. THE SYSTEM APPLIED THE BRAKES WHICH CAUSE BOTH MY PASSENGER AND ME TO BE FORCED FORWARD AGAINST THE SEAT BELTS.THE CAR ACTUALLY SKIDDED. WHAT IS WORSE IS THAT THE CAR BEHIND ME HAD NO WARNING THAT I WAS GOING TO BE STOPPED AND ALMOST COULD NOT AVOID A REAR END COLLISION. THIS SYSTEM IS DANGEROUS. I HAVE SHUT IT OFF BUT IT ALWAYS COMES BACK ON WHEN THE CAR IS RESTARTED.
Mfg Campaign: 11280605
Recall Date: Nov 17, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING A SMALL ROCK HIT THE WINDSHIELD CAUSING A CRACK WHICH HAS NOW TRAVELED ACROSS THE WINDSHIELD. VEHICLE WAS DRIVING AT APPROX. 55 MPH ON THE HIGHWAY.
Corrective Action:
WHILE DRIVING A SMALL ROCK HIT THE WINDSHIELD CAUSING A CRACK WHICH HAS NOW TRAVELED ACROSS THE WINDSHIELD. VEHICLE WAS DRIVING AT APPROX. 55 MPH ON THE HIGHWAY.
Additional Notes:
WHILE DRIVING A SMALL ROCK HIT THE WINDSHIELD CAUSING A CRACK WHICH HAS NOW TRAVELED ACROSS THE WINDSHIELD. VEHICLE WAS DRIVING AT APPROX. 55 MPH ON THE HIGHWAY.
Mfg Campaign: 11280479
Recall Date: Nov 16, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING A 5 WEEK OLD VEHICLE DOWN A STATE HIGHWAY, TWO LANE, 55MPH ROAD, THERE WAS A SMALL "TICK" SOUND THAT WAS VERY INSIGNIFICANT. THE PASSENGER POINTED OUT THAT THERE WAS NOW A CHIP AND CRACKS IN THE WINDSHIELD. THE SMALL SOUND, OR OBJECT THAT HIT THE WINDSHIELD WAS LESS SIGNIFICANT THAN SOME BUGS THAT HIT ON A DAILY BASIS. YET IT CHIPPED AND CRACKED THE 5 WEEK OLD CROSSTREK WINDSHIELD. THERE'S NO WAY THIS MINOR THING THAT TOUCHED THE WINDSHIELD SHOULD HAVE LEFT A MARK LET ALONE A CHIP AND CRACKS. LATER IN THE SAME WEEK, OUR OUTBACK THAT WAS PURCHASED THE SAME DAY BRAND NEW HAD THE SAME ISSUE, AND IT LEFT A CHIP AND CRACK.. FROM A VERY INSIGNIFICANT LITTLE SOMETHING THAT BARELY HIT THE WINDSHIELD.
Corrective Action:
WHILE DRIVING A 5 WEEK OLD VEHICLE DOWN A STATE HIGHWAY, TWO LANE, 55MPH ROAD, THERE WAS A SMALL "TICK" SOUND THAT WAS VERY INSIGNIFICANT. THE PASSENGER POINTED OUT THAT THERE WAS NOW A CHIP AND CRACKS IN THE WINDSHIELD. THE SMALL SOUND, OR OBJECT THAT HIT THE WINDSHIELD WAS LESS SIGNIFICANT THAN SOME BUGS THAT HIT ON A DAILY BASIS. YET IT CHIPPED AND CRACKED THE 5 WEEK OLD CROSSTREK WINDSHIELD. THERE'S NO WAY THIS MINOR THING THAT TOUCHED THE WINDSHIELD SHOULD HAVE LEFT A MARK LET ALONE A CHIP AND CRACKS. LATER IN THE SAME WEEK, OUR OUTBACK THAT WAS PURCHASED THE SAME DAY BRAND NEW HAD THE SAME ISSUE, AND IT LEFT A CHIP AND CRACK.. FROM A VERY INSIGNIFICANT LITTLE SOMETHING THAT BARELY HIT THE WINDSHIELD.
Additional Notes:
WHILE DRIVING A 5 WEEK OLD VEHICLE DOWN A STATE HIGHWAY, TWO LANE, 55MPH ROAD, THERE WAS A SMALL "TICK" SOUND THAT WAS VERY INSIGNIFICANT. THE PASSENGER POINTED OUT THAT THERE WAS NOW A CHIP AND CRACKS IN THE WINDSHIELD. THE SMALL SOUND, OR OBJECT THAT HIT THE WINDSHIELD WAS LESS SIGNIFICANT THAN SOME BUGS THAT HIT ON A DAILY BASIS. YET IT CHIPPED AND CRACKED THE 5 WEEK OLD CROSSTREK WINDSHIELD. THERE'S NO WAY THIS MINOR THING THAT TOUCHED THE WINDSHIELD SHOULD HAVE LEFT A MARK LET ALONE A CHIP AND CRACKS. LATER IN THE SAME WEEK, OUR OUTBACK THAT WAS PURCHASED THE SAME DAY BRAND NEW HAD THE SAME ISSUE, AND IT LEFT A CHIP AND CRACK.. FROM A VERY INSIGNIFICANT LITTLE SOMETHING THAT BARELY HIT THE WINDSHIELD.
Mfg Campaign: 11278468
Recall Date: Nov 6, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY CROSSTREK HAS HAD THE WINDSHIELD REPLACED TWICE SO FAR IN 2019, BOTH DUE TO CRACKS THAT OCCURRED DURING NORMAL DRIVING OPERATION. EACH TIME, THE WINDSHIELD HAD BEEN CRACK FREE BEFORE THE CRACK OCCURRED. BOTH TIMES, THE WINDSHIELD CRACKED WHILE ON THE HIGHWAY, ALTHOUGH AT DIFFERENT SPEEDS (65 MPH AND 30 MPH).
Corrective Action:
MY CROSSTREK HAS HAD THE WINDSHIELD REPLACED TWICE SO FAR IN 2019, BOTH DUE TO CRACKS THAT OCCURRED DURING NORMAL DRIVING OPERATION. EACH TIME, THE WINDSHIELD HAD BEEN CRACK FREE BEFORE THE CRACK OCCURRED. BOTH TIMES, THE WINDSHIELD CRACKED WHILE ON THE HIGHWAY, ALTHOUGH AT DIFFERENT SPEEDS (65 MPH AND 30 MPH).
Additional Notes:
MY CROSSTREK HAS HAD THE WINDSHIELD REPLACED TWICE SO FAR IN 2019, BOTH DUE TO CRACKS THAT OCCURRED DURING NORMAL DRIVING OPERATION. EACH TIME, THE WINDSHIELD HAD BEEN CRACK FREE BEFORE THE CRACK OCCURRED. BOTH TIMES, THE WINDSHIELD CRACKED WHILE ON THE HIGHWAY, ALTHOUGH AT DIFFERENT SPEEDS (65 MPH AND 30 MPH).
Mfg Campaign: 11278345
Recall Date: Nov 5, 2019
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