Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRE-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRC-20
Recall Date: Mar 31, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUQ-02
Recall Date: Oct 18, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUG-92
Recall Date: May 30, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
332 ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I PURCHASED A BRAND NEW SUBARU CROSSTREX FROM THE DEALER ON MAY 28TH, AND IT ARRIVED WITH LESS THAN 200 MILES ON IT. ON JUNE 9TH, NEVER TRAVELLED ON A HIGHWAY AND ONLY DRIVEN ON VILLAGE STREETS SURROUNDING MY HOME, IT ENCOUNTERED A CHIP/SMALL CRACK. THIS WAS REPAIRED IMMEDIATELY. I AM NOTING THAT EACH BRAND NEW SUBARU VEHICLE PURCHASED HAS HAD A CHIP/CRACK WITHIN WEEKS TO MONTHS OF PURCHASE. PRIOR TO THESE TWO VEHICLES, I HAD PURCHASED A SUBARU SEDAN, BRAND NEW FROM THE FACTORY, AND IN THE 10 YEARS I OWNED IT, WITH 100K MILES, IT NEVER HAD ONE CHIP NOR CRACK ON THE WINDSHIELD BETWEEN THE YEARS 2006 TO 2016.
Corrective Action:
I PURCHASED A BRAND NEW SUBARU CROSSTREX FROM THE DEALER ON MAY 28TH, AND IT ARRIVED WITH LESS THAN 200 MILES ON IT. ON JUNE 9TH, NEVER TRAVELLED ON A HIGHWAY AND ONLY DRIVEN ON VILLAGE STREETS SURROUNDING MY HOME, IT ENCOUNTERED A CHIP/SMALL CRACK. THIS WAS REPAIRED IMMEDIATELY. I AM NOTING THAT EACH BRAND NEW SUBARU VEHICLE PURCHASED HAS HAD A CHIP/CRACK WITHIN WEEKS TO MONTHS OF PURCHASE. PRIOR TO THESE TWO VEHICLES, I HAD PURCHASED A SUBARU SEDAN, BRAND NEW FROM THE FACTORY, AND IN THE 10 YEARS I OWNED IT, WITH 100K MILES, IT NEVER HAD ONE CHIP NOR CRACK ON THE WINDSHIELD BETWEEN THE YEARS 2006 TO 2016.
Additional Notes:
I PURCHASED A BRAND NEW SUBARU CROSSTREX FROM THE DEALER ON MAY 28TH, AND IT ARRIVED WITH LESS THAN 200 MILES ON IT. ON JUNE 9TH, NEVER TRAVELLED ON A HIGHWAY AND ONLY DRIVEN ON VILLAGE STREETS SURROUNDING MY HOME, IT ENCOUNTERED A CHIP/SMALL CRACK. THIS WAS REPAIRED IMMEDIATELY. I AM NOTING THAT EACH BRAND NEW SUBARU VEHICLE PURCHASED HAS HAD A CHIP/CRACK WITHIN WEEKS TO MONTHS OF PURCHASE. PRIOR TO THESE TWO VEHICLES, I HAD PURCHASED A SUBARU SEDAN, BRAND NEW FROM THE FACTORY, AND IN THE 10 YEARS I OWNED IT, WITH 100K MILES, IT NEVER HAD ONE CHIP NOR CRACK ON THE WINDSHIELD BETWEEN THE YEARS 2006 TO 2016.
Mfg Campaign: 11321280
Recall Date: Apr 16, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CRACKED WINDSHIELD. *TR
Corrective Action:
CRACKED WINDSHIELD. *TR
Additional Notes:
CRACKED WINDSHIELD. *TR
Mfg Campaign: 11321136
Recall Date: Apr 14, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE IS 8 MONTHS OLD. HAVE EXPERIENCED 2 CRACKED WINDSHIELDS WITHIN THE LAST 2 MONTHS.
Corrective Action:
VEHICLE IS 8 MONTHS OLD. HAVE EXPERIENCED 2 CRACKED WINDSHIELDS WITHIN THE LAST 2 MONTHS.
Additional Notes:
VEHICLE IS 8 MONTHS OLD. HAVE EXPERIENCED 2 CRACKED WINDSHIELDS WITHIN THE LAST 2 MONTHS.
Mfg Campaign: 11320060
Recall Date: Apr 2, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD DEVELOPED A CRACK FOR AN UNKNOWN REASON. THE VEHICLE WAS STATIONARY.
Corrective Action:
THE WINDSHIELD DEVELOPED A CRACK FOR AN UNKNOWN REASON. THE VEHICLE WAS STATIONARY.
Additional Notes:
THE WINDSHIELD DEVELOPED A CRACK FOR AN UNKNOWN REASON. THE VEHICLE WAS STATIONARY.
Mfg Campaign: 11319414
Recall Date: Mar 27, 2020
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
PULLED INTO A PARKING SPACE AND PLACED THE VEHICLE IN PARK,TURNED THE VEHICLE OFF, REMOVED THE KEY AND EXITED THE VEHICLE. WHEN RETURNING TO THE VEHICLE WITHIN 5 MINUTES, THE VEHICLE HAD ROLLED BACKWARDS 25 FEET AND HIT 2 PARKED CARS. I UNLOCKED THE VEHICLE, ENTERED IT AND STARTED THE CAR TO RETURN TO MY ORIGINAL PARKING SPACE SO I COULD CALL THE POLICE TO REPORT A FENDER BENDER. I WILL BE CALLING MY DEALERSHIP IN THE MORNING TO HAVE THE VEHICLE INSPECTED FOR SAFETY. IN THE MEANTIME I PARKED THE VEHICLE AND APPLIED THE EMERGENCY BRAKE AS AN ADDED PRECAUTION.
Corrective Action:
PULLED INTO A PARKING SPACE AND PLACED THE VEHICLE IN PARK,TURNED THE VEHICLE OFF, REMOVED THE KEY AND EXITED THE VEHICLE. WHEN RETURNING TO THE VEHICLE WITHIN 5 MINUTES, THE VEHICLE HAD ROLLED BACKWARDS 25 FEET AND HIT 2 PARKED CARS. I UNLOCKED THE VEHICLE, ENTERED IT AND STARTED THE CAR TO RETURN TO MY ORIGINAL PARKING SPACE SO I COULD CALL THE POLICE TO REPORT A FENDER BENDER. I WILL BE CALLING MY DEALERSHIP IN THE MORNING TO HAVE THE VEHICLE INSPECTED FOR SAFETY. IN THE MEANTIME I PARKED THE VEHICLE AND APPLIED THE EMERGENCY BRAKE AS AN ADDED PRECAUTION.
Additional Notes:
PULLED INTO A PARKING SPACE AND PLACED THE VEHICLE IN PARK,TURNED THE VEHICLE OFF, REMOVED THE KEY AND EXITED THE VEHICLE. WHEN RETURNING TO THE VEHICLE WITHIN 5 MINUTES, THE VEHICLE HAD ROLLED BACKWARDS 25 FEET AND HIT 2 PARKED CARS. I UNLOCKED THE VEHICLE, ENTERED IT AND STARTED THE CAR TO RETURN TO MY ORIGINAL PARKING SPACE SO I COULD CALL THE POLICE TO REPORT A FENDER BENDER. I WILL BE CALLING MY DEALERSHIP IN THE MORNING TO HAVE THE VEHICLE INSPECTED FOR SAFETY. IN THE MEANTIME I PARKED THE VEHICLE AND APPLIED THE EMERGENCY BRAKE AS AN ADDED PRECAUTION.
Mfg Campaign: 11318753
Recall Date: Mar 19, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE WINDHSHILD OF THE SUBARU CROSSTEK 2019 CHIPPED WITH THE TINIEST OF THE STONES THAT FLUNG OVER FROM A DIFFERENT TRUCK OR VEHICLE PASSING BY ON THE HIGHWAY. WE WERE ALSO DRIVING IN EXIT LANE AND CONSIDERABLE SLOWER THAN PASSING TRAFFIC. THE STONES WAS TOO SMALL TO CAUSE A 12 INCH LINE ON THE DRIVER SIDE.. I THINK THERE IS A FARGILITY PROBLEM OR ASSEMBLY PROBLEM IN SUBARU CROSSTEK THAT MAKES SO MANY WINDSHILED BREAKS/CHIPS.
Corrective Action:
THE WINDHSHILD OF THE SUBARU CROSSTEK 2019 CHIPPED WITH THE TINIEST OF THE STONES THAT FLUNG OVER FROM A DIFFERENT TRUCK OR VEHICLE PASSING BY ON THE HIGHWAY. WE WERE ALSO DRIVING IN EXIT LANE AND CONSIDERABLE SLOWER THAN PASSING TRAFFIC. THE STONES WAS TOO SMALL TO CAUSE A 12 INCH LINE ON THE DRIVER SIDE.. I THINK THERE IS A FARGILITY PROBLEM OR ASSEMBLY PROBLEM IN SUBARU CROSSTEK THAT MAKES SO MANY WINDSHILED BREAKS/CHIPS.
Additional Notes:
THE WINDHSHILD OF THE SUBARU CROSSTEK 2019 CHIPPED WITH THE TINIEST OF THE STONES THAT FLUNG OVER FROM A DIFFERENT TRUCK OR VEHICLE PASSING BY ON THE HIGHWAY. WE WERE ALSO DRIVING IN EXIT LANE AND CONSIDERABLE SLOWER THAN PASSING TRAFFIC. THE STONES WAS TOO SMALL TO CAUSE A 12 INCH LINE ON THE DRIVER SIDE.. I THINK THERE IS A FARGILITY PROBLEM OR ASSEMBLY PROBLEM IN SUBARU CROSSTEK THAT MAKES SO MANY WINDSHILED BREAKS/CHIPS.
Mfg Campaign: 11318401
Recall Date: Mar 17, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
AFTER A FEW WEEKS AND ~400 MILES ON MY CAR, I WAS DRIVING ON THE HIGHWAY AND SOMETHING SMALL HIT MY WINDSHIELD. NOTHING SHOWED UNTIL A FEW HOURS LATER WHEN A CRACK ABOUT 2 FEET LONG SHOWED. AT THE TIME I THOUGHT IT WAS A LITTLE ODD THAT SOMETHING SO SMALL COULD HAVE CREATED SUCH A LARGE CRACK. THEN I READ AN ARTICLE ONLINE AND FOUND OUT A LOT OF OTHER PEOPLE HAD THE SAME ISSUE, SO I WANTED TO SHARE MY INFO IN CASE IT SUPPORTS A TREND. I ASKED SUBARU WHAT MY OPTIONS ARE AND THEY TOLD ME IT WOULD COST $2500 TO FIX WHICH I FOUND ABSURD.
Corrective Action:
AFTER A FEW WEEKS AND ~400 MILES ON MY CAR, I WAS DRIVING ON THE HIGHWAY AND SOMETHING SMALL HIT MY WINDSHIELD. NOTHING SHOWED UNTIL A FEW HOURS LATER WHEN A CRACK ABOUT 2 FEET LONG SHOWED. AT THE TIME I THOUGHT IT WAS A LITTLE ODD THAT SOMETHING SO SMALL COULD HAVE CREATED SUCH A LARGE CRACK. THEN I READ AN ARTICLE ONLINE AND FOUND OUT A LOT OF OTHER PEOPLE HAD THE SAME ISSUE, SO I WANTED TO SHARE MY INFO IN CASE IT SUPPORTS A TREND. I ASKED SUBARU WHAT MY OPTIONS ARE AND THEY TOLD ME IT WOULD COST $2500 TO FIX WHICH I FOUND ABSURD.
Additional Notes:
AFTER A FEW WEEKS AND ~400 MILES ON MY CAR, I WAS DRIVING ON THE HIGHWAY AND SOMETHING SMALL HIT MY WINDSHIELD. NOTHING SHOWED UNTIL A FEW HOURS LATER WHEN A CRACK ABOUT 2 FEET LONG SHOWED. AT THE TIME I THOUGHT IT WAS A LITTLE ODD THAT SOMETHING SO SMALL COULD HAVE CREATED SUCH A LARGE CRACK. THEN I READ AN ARTICLE ONLINE AND FOUND OUT A LOT OF OTHER PEOPLE HAD THE SAME ISSUE, SO I WANTED TO SHARE MY INFO IN CASE IT SUPPORTS A TREND. I ASKED SUBARU WHAT MY OPTIONS ARE AND THEY TOLD ME IT WOULD COST $2500 TO FIX WHICH I FOUND ABSURD.
Mfg Campaign: 11318260
Recall Date: Mar 16, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DRIVING MY 2019 SUBARU, CROSSTREK IN THE #1 LANE WESTBOUND ON THE 118 FREEWAY UTILIZING MY EYESIGHT DRIVERS ASSIST AND CRUISE SET AT 65 MPH, INTO MY OFFICE ON WEDNESDAY, MARCH 11, 2020 @ 5:30 AM. IT WAS LIGHTLY RAINING AND MY WINDSHIELD WIPERS WERE ON. PRIOR TO PASSING THE TAMPA OFFRAMP, I THOUGHT I HEARD A "PING" ON MY WINDSHIELD. WHEN I ARRIVED AT MY OFFICE, I INSPECTED MY WINDSHIELD AND COULD NOT LOCATE ANY DAMAGE. THE RAIN CONTINUED ALL DAY AND WHEN I GOT INTO MY CAR @ 2:30 PM, I SAW THAT MY WINDSHIELD HAD CRACKED HORIZONTALLY ON THE DRIVERS SIDE ABOUT 7" LONG, 6 INCHES FROM THE BOTTOM WHERE THE WINDSHIELD IS MOUNTED. I CHECKED WITH SUBARU ABOUT THE GOLD EXTENDED WARRANTY I PURCHASED TO SEE IF IT COVERED THE REPLACEMENT AS WELL AS INQUIRE IF MY REGULAR WARRANTY WOULD COVER REPLACEMENT SINCE I HAVE NOT HAD THE CAR FOR EVEN 2 YEARS YET. I WAS TOLD THAT THE WINDSHIELD WAS NOT COVERED AND THAT I WOULD NEED TO PURCHASE A NEW SUBARU WINDSHIELD FOR ABOUT $950.00 PLUS THE RE-CALIBRATION CHARGES OF THE EYESIGHT CAMERAS ANOTHER $200.00. I FIND THIS UNACCEPTABLE THAT A WINDSHIELD WOULD CRACK THAT EASILY AND NOT BE SUPPORTED BY SUBARU SINCE THE CAR IS STILL RELATIVELY NEW. WHAT ARE MY RIGHTS REGARDING A WINDSHIELD THAT SHOULD BE PROTECTING ME AND NOT CRACK BY A TINY LITTLE ROCK DETERMINED VERY SMALL SINCE THE SOUND WAS JUST A "PING"? PLEASE ADVISE ME OF WHAT I SHOULD DO NEXT REGARDING THE REPLACEMENT OF THIS WINDSHIELD. THANKS IN ADVANCE.
Corrective Action:
DRIVING MY 2019 SUBARU, CROSSTREK IN THE #1 LANE WESTBOUND ON THE 118 FREEWAY UTILIZING MY EYESIGHT DRIVERS ASSIST AND CRUISE SET AT 65 MPH, INTO MY OFFICE ON WEDNESDAY, MARCH 11, 2020 @ 5:30 AM. IT WAS LIGHTLY RAINING AND MY WINDSHIELD WIPERS WERE ON. PRIOR TO PASSING THE TAMPA OFFRAMP, I THOUGHT I HEARD A "PING" ON MY WINDSHIELD. WHEN I ARRIVED AT MY OFFICE, I INSPECTED MY WINDSHIELD AND COULD NOT LOCATE ANY DAMAGE. THE RAIN CONTINUED ALL DAY AND WHEN I GOT INTO MY CAR @ 2:30 PM, I SAW THAT MY WINDSHIELD HAD CRACKED HORIZONTALLY ON THE DRIVERS SIDE ABOUT 7" LONG, 6 INCHES FROM THE BOTTOM WHERE THE WINDSHIELD IS MOUNTED. I CHECKED WITH SUBARU ABOUT THE GOLD EXTENDED WARRANTY I PURCHASED TO SEE IF IT COVERED THE REPLACEMENT AS WELL AS INQUIRE IF MY REGULAR WARRANTY WOULD COVER REPLACEMENT SINCE I HAVE NOT HAD THE CAR FOR EVEN 2 YEARS YET. I WAS TOLD THAT THE WINDSHIELD WAS NOT COVERED AND THAT I WOULD NEED TO PURCHASE A NEW SUBARU WINDSHIELD FOR ABOUT $950.00 PLUS THE RE-CALIBRATION CHARGES OF THE EYESIGHT CAMERAS ANOTHER $200.00. I FIND THIS UNACCEPTABLE THAT A WINDSHIELD WOULD CRACK THAT EASILY AND NOT BE SUPPORTED BY SUBARU SINCE THE CAR IS STILL RELATIVELY NEW. WHAT ARE MY RIGHTS REGARDING A WINDSHIELD THAT SHOULD BE PROTECTING ME AND NOT CRACK BY A TINY LITTLE ROCK DETERMINED VERY SMALL SINCE THE SOUND WAS JUST A "PING"? PLEASE ADVISE ME OF WHAT I SHOULD DO NEXT REGARDING THE REPLACEMENT OF THIS WINDSHIELD. THANKS IN ADVANCE.
Additional Notes:
DRIVING MY 2019 SUBARU, CROSSTREK IN THE #1 LANE WESTBOUND ON THE 118 FREEWAY UTILIZING MY EYESIGHT DRIVERS ASSIST AND CRUISE SET AT 65 MPH, INTO MY OFFICE ON WEDNESDAY, MARCH 11, 2020 @ 5:30 AM. IT WAS LIGHTLY RAINING AND MY WINDSHIELD WIPERS WERE ON. PRIOR TO PASSING THE TAMPA OFFRAMP, I THOUGHT I HEARD A "PING" ON MY WINDSHIELD. WHEN I ARRIVED AT MY OFFICE, I INSPECTED MY WINDSHIELD AND COULD NOT LOCATE ANY DAMAGE. THE RAIN CONTINUED ALL DAY AND WHEN I GOT INTO MY CAR @ 2:30 PM, I SAW THAT MY WINDSHIELD HAD CRACKED HORIZONTALLY ON THE DRIVERS SIDE ABOUT 7" LONG, 6 INCHES FROM THE BOTTOM WHERE THE WINDSHIELD IS MOUNTED. I CHECKED WITH SUBARU ABOUT THE GOLD EXTENDED WARRANTY I PURCHASED TO SEE IF IT COVERED THE REPLACEMENT AS WELL AS INQUIRE IF MY REGULAR WARRANTY WOULD COVER REPLACEMENT SINCE I HAVE NOT HAD THE CAR FOR EVEN 2 YEARS YET. I WAS TOLD THAT THE WINDSHIELD WAS NOT COVERED AND THAT I WOULD NEED TO PURCHASE A NEW SUBARU WINDSHIELD FOR ABOUT $950.00 PLUS THE RE-CALIBRATION CHARGES OF THE EYESIGHT CAMERAS ANOTHER $200.00. I FIND THIS UNACCEPTABLE THAT A WINDSHIELD WOULD CRACK THAT EASILY AND NOT BE SUPPORTED BY SUBARU SINCE THE CAR IS STILL RELATIVELY NEW. WHAT ARE MY RIGHTS REGARDING A WINDSHIELD THAT SHOULD BE PROTECTING ME AND NOT CRACK BY A TINY LITTLE ROCK DETERMINED VERY SMALL SINCE THE SOUND WAS JUST A "PING"? PLEASE ADVISE ME OF WHAT I SHOULD DO NEXT REGARDING THE REPLACEMENT OF THIS WINDSHIELD. THANKS IN ADVANCE.
Mfg Campaign: 11318335
Recall Date: Mar 16, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
PREMATURE CRACKING OF THE WINDSHIELD IN THE DRIVER'S FIELD OF VISION. THIS HAPPENED WHILE DRIVING AT HIGHWAY SPEEDS (65-70MPH) ON I-80, WHEN THE TEMPERATURE WAS APPROXIMATELY 35F. OVER THE NEXT TWO MONTHS, THE CRACK LENGTHENED FROM ~2IN TO OVER 12IN.
Corrective Action:
PREMATURE CRACKING OF THE WINDSHIELD IN THE DRIVER'S FIELD OF VISION. THIS HAPPENED WHILE DRIVING AT HIGHWAY SPEEDS (65-70MPH) ON I-80, WHEN THE TEMPERATURE WAS APPROXIMATELY 35F. OVER THE NEXT TWO MONTHS, THE CRACK LENGTHENED FROM ~2IN TO OVER 12IN.
Additional Notes:
PREMATURE CRACKING OF THE WINDSHIELD IN THE DRIVER'S FIELD OF VISION. THIS HAPPENED WHILE DRIVING AT HIGHWAY SPEEDS (65-70MPH) ON I-80, WHEN THE TEMPERATURE WAS APPROXIMATELY 35F. OVER THE NEXT TWO MONTHS, THE CRACK LENGTHENED FROM ~2IN TO OVER 12IN.
Mfg Campaign: 11318127
Recall Date: Mar 15, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY WINDSHIELD BEGIN CRACKING FROM THE LOWER LEFT CORNER ON THE DRIVER SIDE WITHOUT ANY CARS OR TRUCKS ANYWHERE AROUND ME TO KICK UP THE STONE. THERE IS NOW ABOUT A 10 INCH CRACK GOING IN A NORTH EASTERLY DIRECTION LOOKING FROM THE DRIVERS SIDE
Corrective Action:
MY WINDSHIELD BEGIN CRACKING FROM THE LOWER LEFT CORNER ON THE DRIVER SIDE WITHOUT ANY CARS OR TRUCKS ANYWHERE AROUND ME TO KICK UP THE STONE. THERE IS NOW ABOUT A 10 INCH CRACK GOING IN A NORTH EASTERLY DIRECTION LOOKING FROM THE DRIVERS SIDE
Additional Notes:
MY WINDSHIELD BEGIN CRACKING FROM THE LOWER LEFT CORNER ON THE DRIVER SIDE WITHOUT ANY CARS OR TRUCKS ANYWHERE AROUND ME TO KICK UP THE STONE. THERE IS NOW ABOUT A 10 INCH CRACK GOING IN A NORTH EASTERLY DIRECTION LOOKING FROM THE DRIVERS SIDE
Mfg Campaign: 11317998
Recall Date: Mar 14, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DRIVING ON ROAD WHEN WINDSHIELD HIT BY SMALL ROCK (HARDLY MADE A NOISE WHEN HIT) AND WINDSHIELD CRACKED. PURCHASED CAR APRIL 2019 AND CRACK HAPPENED LATE JUNE, 2019. PREVIOUSLY HAD A FORRESTER AND AND SEVERAL ROCKS WHICH HIT WINDSHIELD VERY HARD WITH NO CRACKING. CONCLUDED WINDSHIELD WAS POOR QUALITY OR DEFECTIVE.
Corrective Action:
DRIVING ON ROAD WHEN WINDSHIELD HIT BY SMALL ROCK (HARDLY MADE A NOISE WHEN HIT) AND WINDSHIELD CRACKED. PURCHASED CAR APRIL 2019 AND CRACK HAPPENED LATE JUNE, 2019. PREVIOUSLY HAD A FORRESTER AND AND SEVERAL ROCKS WHICH HIT WINDSHIELD VERY HARD WITH NO CRACKING. CONCLUDED WINDSHIELD WAS POOR QUALITY OR DEFECTIVE.
Additional Notes:
DRIVING ON ROAD WHEN WINDSHIELD HIT BY SMALL ROCK (HARDLY MADE A NOISE WHEN HIT) AND WINDSHIELD CRACKED. PURCHASED CAR APRIL 2019 AND CRACK HAPPENED LATE JUNE, 2019. PREVIOUSLY HAD A FORRESTER AND AND SEVERAL ROCKS WHICH HIT WINDSHIELD VERY HARD WITH NO CRACKING. CONCLUDED WINDSHIELD WAS POOR QUALITY OR DEFECTIVE.
Mfg Campaign: 11317934
Recall Date: Mar 13, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CHIPPED AND CRACKED 3 MONTHS INTO OWNERSHIP. CRACK ACROSS ENTIRE UPPER WINDSHIELD OVERNIGHT.
Corrective Action:
WINDSHIELD CHIPPED AND CRACKED 3 MONTHS INTO OWNERSHIP. CRACK ACROSS ENTIRE UPPER WINDSHIELD OVERNIGHT.
Additional Notes:
WINDSHIELD CHIPPED AND CRACKED 3 MONTHS INTO OWNERSHIP. CRACK ACROSS ENTIRE UPPER WINDSHIELD OVERNIGHT.
Mfg Campaign: 11317430
Recall Date: Mar 10, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ENTERED MY VEHICLE IN THE MORNING AFTER IT HAD BEEN SITTING IN MY DRIVEWAY FOR A COUPLE DAYS TO FIND A CRACK IN THE DRIVER SIDE OF THE WINDSHIELD. VEHICLE HAD BEEN STATIONARY FOR SEVERAL DAYS IN A SUBURBAN NEIGHBORHOOD AND WAS FOUND IN THAT STATE.
Corrective Action:
ENTERED MY VEHICLE IN THE MORNING AFTER IT HAD BEEN SITTING IN MY DRIVEWAY FOR A COUPLE DAYS TO FIND A CRACK IN THE DRIVER SIDE OF THE WINDSHIELD. VEHICLE HAD BEEN STATIONARY FOR SEVERAL DAYS IN A SUBURBAN NEIGHBORHOOD AND WAS FOUND IN THAT STATE.
Additional Notes:
ENTERED MY VEHICLE IN THE MORNING AFTER IT HAD BEEN SITTING IN MY DRIVEWAY FOR A COUPLE DAYS TO FIND A CRACK IN THE DRIVER SIDE OF THE WINDSHIELD. VEHICLE HAD BEEN STATIONARY FOR SEVERAL DAYS IN A SUBURBAN NEIGHBORHOOD AND WAS FOUND IN THAT STATE.
Mfg Campaign: 11317129
Recall Date: Mar 9, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE SLOWING DOWN TO A STOP AN EXIT RAMP WITH A SIGNAL, THE ENGINE SUDDENLY SHUT OFF, AND THE VEHICLE BECAME IMMOBILE. ALL WARNING LIGHTS CAME ON THE INSTRUMENT PANEL, AND THERE WAS A MESSAGE INSTRUCTING TO MOVE THE GEAR TO 'PARK'. I HAD TO SHUT OFF THE ENGINE AND RESTART BEFORE THE CAR COULD MOVE. IT WAS A DANGEROUS SITUATION.
Corrective Action:
WHILE SLOWING DOWN TO A STOP AN EXIT RAMP WITH A SIGNAL, THE ENGINE SUDDENLY SHUT OFF, AND THE VEHICLE BECAME IMMOBILE. ALL WARNING LIGHTS CAME ON THE INSTRUMENT PANEL, AND THERE WAS A MESSAGE INSTRUCTING TO MOVE THE GEAR TO 'PARK'. I HAD TO SHUT OFF THE ENGINE AND RESTART BEFORE THE CAR COULD MOVE. IT WAS A DANGEROUS SITUATION.
Additional Notes:
WHILE SLOWING DOWN TO A STOP AN EXIT RAMP WITH A SIGNAL, THE ENGINE SUDDENLY SHUT OFF, AND THE VEHICLE BECAME IMMOBILE. ALL WARNING LIGHTS CAME ON THE INSTRUMENT PANEL, AND THERE WAS A MESSAGE INSTRUCTING TO MOVE THE GEAR TO 'PARK'. I HAD TO SHUT OFF THE ENGINE AND RESTART BEFORE THE CAR COULD MOVE. IT WAS A DANGEROUS SITUATION.
Mfg Campaign: 11316772
Recall Date: Mar 7, 2020
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE SLOWING DOWN TO A STOP AN EXIT RAMP WITH A SIGNAL, THE ENGINE SUDDENLY SHUT OFF, AND THE VEHICLE BECAME IMMOBILE. ALL WARNING LIGHTS CAME ON THE INSTRUMENT PANEL, AND THERE WAS A MESSAGE INSTRUCTING TO MOVE THE GEAR TO 'PARK'. I HAD TO SHUT OFF THE ENGINE AND RESTART BEFORE THE CAR COULD MOVE. IT WAS A DANGEROUS SITUATION.
Corrective Action:
WHILE SLOWING DOWN TO A STOP AN EXIT RAMP WITH A SIGNAL, THE ENGINE SUDDENLY SHUT OFF, AND THE VEHICLE BECAME IMMOBILE. ALL WARNING LIGHTS CAME ON THE INSTRUMENT PANEL, AND THERE WAS A MESSAGE INSTRUCTING TO MOVE THE GEAR TO 'PARK'. I HAD TO SHUT OFF THE ENGINE AND RESTART BEFORE THE CAR COULD MOVE. IT WAS A DANGEROUS SITUATION.
Additional Notes:
WHILE SLOWING DOWN TO A STOP AN EXIT RAMP WITH A SIGNAL, THE ENGINE SUDDENLY SHUT OFF, AND THE VEHICLE BECAME IMMOBILE. ALL WARNING LIGHTS CAME ON THE INSTRUMENT PANEL, AND THERE WAS A MESSAGE INSTRUCTING TO MOVE THE GEAR TO 'PARK'. I HAD TO SHUT OFF THE ENGINE AND RESTART BEFORE THE CAR COULD MOVE. IT WAS A DANGEROUS SITUATION.
Mfg Campaign: 11316772
Recall Date: Mar 7, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY WINDSHIELD DEVELOPED A SMALL CRACK IN IT WHILE SITTING IN THE GARAGE. ON FEB 7TH WHILE DRIVING INTO TOWN ON A VERY COLD DAY I HAD THE DEFROSTER ON AND WATCHED WITH WINDSHIELD CRACK A GOOD 12 INCHES RIGHT ABOUT THE HEAT VENTS
Corrective Action:
MY WINDSHIELD DEVELOPED A SMALL CRACK IN IT WHILE SITTING IN THE GARAGE. ON FEB 7TH WHILE DRIVING INTO TOWN ON A VERY COLD DAY I HAD THE DEFROSTER ON AND WATCHED WITH WINDSHIELD CRACK A GOOD 12 INCHES RIGHT ABOUT THE HEAT VENTS
Additional Notes:
MY WINDSHIELD DEVELOPED A SMALL CRACK IN IT WHILE SITTING IN THE GARAGE. ON FEB 7TH WHILE DRIVING INTO TOWN ON A VERY COLD DAY I HAD THE DEFROSTER ON AND WATCHED WITH WINDSHIELD CRACK A GOOD 12 INCHES RIGHT ABOUT THE HEAT VENTS
Mfg Campaign: 11316131
Recall Date: Mar 4, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING AND SUDDENLY HEARD A LOUD THUMP. I LOOKED AROUND AND BEHIND ME AND DIDN'T SEE ANYTHING OR ANYONE AROUND THEN I HEARD A CRACKLING SOUND COMING FROM MY ROOF SO I SLIGHTLY OPENED MY SUNROOF VISOR TO SPOT BROKEN GLASS SO I CLOSED THE VISOR SLOWLY IN CASE ANY LOOSE GLASS WAS PRESENT. I PULLED OVER TO LOOK FROM THE TOP AND SAW THE ENTIRE SUNROOF WAS SHATTERED. THE GLASS LOOKED AS IF IT HAD 'EXPLODED.'
Corrective Action:
I WAS DRIVING AND SUDDENLY HEARD A LOUD THUMP. I LOOKED AROUND AND BEHIND ME AND DIDN'T SEE ANYTHING OR ANYONE AROUND THEN I HEARD A CRACKLING SOUND COMING FROM MY ROOF SO I SLIGHTLY OPENED MY SUNROOF VISOR TO SPOT BROKEN GLASS SO I CLOSED THE VISOR SLOWLY IN CASE ANY LOOSE GLASS WAS PRESENT. I PULLED OVER TO LOOK FROM THE TOP AND SAW THE ENTIRE SUNROOF WAS SHATTERED. THE GLASS LOOKED AS IF IT HAD 'EXPLODED.'
Additional Notes:
I WAS DRIVING AND SUDDENLY HEARD A LOUD THUMP. I LOOKED AROUND AND BEHIND ME AND DIDN'T SEE ANYTHING OR ANYONE AROUND THEN I HEARD A CRACKLING SOUND COMING FROM MY ROOF SO I SLIGHTLY OPENED MY SUNROOF VISOR TO SPOT BROKEN GLASS SO I CLOSED THE VISOR SLOWLY IN CASE ANY LOOSE GLASS WAS PRESENT. I PULLED OVER TO LOOK FROM THE TOP AND SAW THE ENTIRE SUNROOF WAS SHATTERED. THE GLASS LOOKED AS IF IT HAD 'EXPLODED.'
Mfg Campaign: 11315958
Recall Date: Mar 3, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IF ALL DOORS ARE LOCKED AND I AM INSIDE THE VEHICLE, I CANNOT OPEN THE DOOR BY PULLING THE DOOR OPEN LEVER. I HAVE TO OPEN ALL DOORS WHICH ARE ELECTRICALLY OPERATED BY A BUTTON ON THE DOOR, AND THEN OPEN THE DOOR WITH THE LEVER. I AM WORRIED THAT IF THE BATTERY IS DEAD OR THE DOOR OPEN SWITCH IS SHORTED IN A FLOOD, THEN I CANNOT GET OUT BY OPENING THE DOOR.
Corrective Action:
IF ALL DOORS ARE LOCKED AND I AM INSIDE THE VEHICLE, I CANNOT OPEN THE DOOR BY PULLING THE DOOR OPEN LEVER. I HAVE TO OPEN ALL DOORS WHICH ARE ELECTRICALLY OPERATED BY A BUTTON ON THE DOOR, AND THEN OPEN THE DOOR WITH THE LEVER. I AM WORRIED THAT IF THE BATTERY IS DEAD OR THE DOOR OPEN SWITCH IS SHORTED IN A FLOOD, THEN I CANNOT GET OUT BY OPENING THE DOOR.
Additional Notes:
IF ALL DOORS ARE LOCKED AND I AM INSIDE THE VEHICLE, I CANNOT OPEN THE DOOR BY PULLING THE DOOR OPEN LEVER. I HAVE TO OPEN ALL DOORS WHICH ARE ELECTRICALLY OPERATED BY A BUTTON ON THE DOOR, AND THEN OPEN THE DOOR WITH THE LEVER. I AM WORRIED THAT IF THE BATTERY IS DEAD OR THE DOOR OPEN SWITCH IS SHORTED IN A FLOOD, THEN I CANNOT GET OUT BY OPENING THE DOOR.
Mfg Campaign: 11312120
Recall Date: Feb 28, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH THE FRONT WINDSHIELD SUDDENLY BEGAN TO CRACK. THE CAUSE OF THE FAILURE WAS NOT DETERMINED A VISIBILITY HAZARD WAS PRESENT. THE CONTACT STATED THAT THE CRACK SUDDENLY BEGAN AT THE LOWER SECTION ON THE PASSENGER SIDE AND EXTENDED APPROXIMATELY 40 INCHES ACROSS THE WINDSHIELD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WHITE BEAR SUBARU (3505 HWY 61 NORTH VADNAIS HEIGHTS, MN) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 21,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH THE FRONT WINDSHIELD SUDDENLY BEGAN TO CRACK. THE CAUSE OF THE FAILURE WAS NOT DETERMINED A VISIBILITY HAZARD WAS PRESENT. THE CONTACT STATED THAT THE CRACK SUDDENLY BEGAN AT THE LOWER SECTION ON THE PASSENGER SIDE AND EXTENDED APPROXIMATELY 40 INCHES ACROSS THE WINDSHIELD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WHITE BEAR SUBARU (3505 HWY 61 NORTH VADNAIS HEIGHTS, MN) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 21,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH THE FRONT WINDSHIELD SUDDENLY BEGAN TO CRACK. THE CAUSE OF THE FAILURE WAS NOT DETERMINED A VISIBILITY HAZARD WAS PRESENT. THE CONTACT STATED THAT THE CRACK SUDDENLY BEGAN AT THE LOWER SECTION ON THE PASSENGER SIDE AND EXTENDED APPROXIMATELY 40 INCHES ACROSS THE WINDSHIELD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WHITE BEAR SUBARU (3505 HWY 61 NORTH VADNAIS HEIGHTS, MN) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 21,000.
Mfg Campaign: 11311797
Recall Date: Feb 27, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
VEHICLE WINDSHIELD CRACKED FOR NO APPARENT REASON WITHIN FIRST FEW MONTHS OF OWNERSHIP. CRACK IS HORIZONTAL ACROSS ENTIRE WINDSHIELD. I WAS NOT IN THE VEHICLE WHEN IT HAPPENED, BUT I THINK THE VEHICLE WAS IN MOTION WHEN IT OCCURRED. I AM ESTIMATING THE DATE OF OCCURRENCE, MPH, AND MILEAGE AS I DID NOT NOTE ANY OF THAT.
Corrective Action:
VEHICLE WINDSHIELD CRACKED FOR NO APPARENT REASON WITHIN FIRST FEW MONTHS OF OWNERSHIP. CRACK IS HORIZONTAL ACROSS ENTIRE WINDSHIELD. I WAS NOT IN THE VEHICLE WHEN IT HAPPENED, BUT I THINK THE VEHICLE WAS IN MOTION WHEN IT OCCURRED. I AM ESTIMATING THE DATE OF OCCURRENCE, MPH, AND MILEAGE AS I DID NOT NOTE ANY OF THAT.
Additional Notes:
VEHICLE WINDSHIELD CRACKED FOR NO APPARENT REASON WITHIN FIRST FEW MONTHS OF OWNERSHIP. CRACK IS HORIZONTAL ACROSS ENTIRE WINDSHIELD. I WAS NOT IN THE VEHICLE WHEN IT HAPPENED, BUT I THINK THE VEHICLE WAS IN MOTION WHEN IT OCCURRED. I AM ESTIMATING THE DATE OF OCCURRENCE, MPH, AND MILEAGE AS I DID NOT NOTE ANY OF THAT.
Mfg Campaign: 11311904
Recall Date: Feb 27, 2020
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