Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRE-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRC-20
Recall Date: Mar 31, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUQ-02
Recall Date: Oct 18, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUG-92
Recall Date: May 30, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
332 ComplaintsSubaru Of America, Inc.
Defect Description:
TIRES
Potential Consequences:
On 09/29/22 while crossing the Richmond Bridge, the drivers rear tire experienced a sudden and complete blowout of the tire. All rubber separated from the rim and landed in the adjacent left traffic lane. I slowly came to a complete stop on the bridge with hazard lights on. A bridge service vehicle arrived within 1-2 minutes and helped change to the spare. My tires had just been serviced at Costco Tire Center in Novato on 09/25/22 and they maintain that the failure is due to manufacturing defect as they tire passed their inspection.
Corrective Action:
On 09/29/22 while crossing the Richmond Bridge, the drivers rear tire experienced a sudden and complete blowout of the tire. All rubber separated from the rim and landed in the adjacent left traffic lane. I slowly came to a complete stop on the bridge with hazard lights on. A bridge service vehicle arrived within 1-2 minutes and helped change to the spare. My tires had just been serviced at Costco Tire Center in Novato on 09/25/22 and they maintain that the failure is due to manufacturing defect as they tire passed their inspection.
Additional Notes:
On 09/29/22 while crossing the Richmond Bridge, the drivers rear tire experienced a sudden and complete blowout of the tire. All rubber separated from the rim and landed in the adjacent left traffic lane. I slowly came to a complete stop on the bridge with hazard lights on. A bridge service vehicle arrived within 1-2 minutes and helped change to the spare. My tires had just been serviced at Costco Tire Center in Novato on 09/25/22 and they maintain that the failure is due to manufacturing defect as they tire passed their inspection.
Mfg Campaign: 11487319
Recall Date: Sep 30, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I have had to have my windshield replaced four times since purchasing the vehicle in June of 2021. Small chips and cracks have formed from the smallest debris on the road, and even a small rock can cause a foot-long crack.
Corrective Action:
I have had to have my windshield replaced four times since purchasing the vehicle in June of 2021. Small chips and cracks have formed from the smallest debris on the road, and even a small rock can cause a foot-long crack.
Additional Notes:
I have had to have my windshield replaced four times since purchasing the vehicle in June of 2021. Small chips and cracks have formed from the smallest debris on the road, and even a small rock can cause a foot-long crack.
Mfg Campaign: 11481869
Recall Date: Aug 29, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I am about to get my second windshield on this car due to chips and cracks. I currently have 7 with one large spider crack. I have never owned a car that had a windshield that chipped and cracked so much. Our Dodge Caravan which we have owned twice as long and drive in the same roads, highways and conditions, has never chipped.
Corrective Action:
I am about to get my second windshield on this car due to chips and cracks. I currently have 7 with one large spider crack. I have never owned a car that had a windshield that chipped and cracked so much. Our Dodge Caravan which we have owned twice as long and drive in the same roads, highways and conditions, has never chipped.
Additional Notes:
I am about to get my second windshield on this car due to chips and cracks. I currently have 7 with one large spider crack. I have never owned a car that had a windshield that chipped and cracked so much. Our Dodge Caravan which we have owned twice as long and drive in the same roads, highways and conditions, has never chipped.
Mfg Campaign: 11475558
Recall Date: Jul 24, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On July 13,2022, while easing into a parking slot with foot on the pedal brake, with final stop and reaching to shift gear into parking mode, my 2019 Crosstrek engine suddenly accelerated and made the car surge forward. My brake pedal was on the floor with no response and the car continued to shoot pass the curb and sidewalk onto a vegetation embankment, heading towards the building and its glass door. I was terrified as the car did not respond to braking and tried to shift into neutral but the shift gear was struggling, until the car got stopped by the vegetation bank and continued to rev loudly, but then allowed me to shift into neutral. There was no warning of any sort when the phenomenon took place. When the tow truck arrived, tow personnel turned on the engine and tried the brakes pedal which went straight to the floor, with no pressure response. What was terrifying was the car engine suddenly accelerated forward and would not stop until the car was stopped by the dirt and vegetation. Without the vegetation, my car would have plowed into the building and the tall glass windows. The front of my car was damaged. It is now in a body shop. My car was bought brand new, has been serviced regularly by the dealership that I ordered it from. The last maintenance was March 2022, for a 24k service, with all in good operation. It currently has 25K miles. In the aftermath, I researched the web for info, and I found out that there is a current class action suit against Subaru for this type of sudden acceleration on several models of Subaru. This sudden acceleration is when cars are ready to park, with brake pedal applied, yet cars just accelerate. This is a life endangering car malfunction for drivers and other nearby drivers. Please help keep us all safe. Thank you for reviewing my report.
Corrective Action:
On July 13,2022, while easing into a parking slot with foot on the pedal brake, with final stop and reaching to shift gear into parking mode, my 2019 Crosstrek engine suddenly accelerated and made the car surge forward. My brake pedal was on the floor with no response and the car continued to shoot pass the curb and sidewalk onto a vegetation embankment, heading towards the building and its glass door. I was terrified as the car did not respond to braking and tried to shift into neutral but the shift gear was struggling, until the car got stopped by the vegetation bank and continued to rev loudly, but then allowed me to shift into neutral. There was no warning of any sort when the phenomenon took place. When the tow truck arrived, tow personnel turned on the engine and tried the brakes pedal which went straight to the floor, with no pressure response. What was terrifying was the car engine suddenly accelerated forward and would not stop until the car was stopped by the dirt and vegetation. Without the vegetation, my car would have plowed into the building and the tall glass windows. The front of my car was damaged. It is now in a body shop. My car was bought brand new, has been serviced regularly by the dealership that I ordered it from. The last maintenance was March 2022, for a 24k service, with all in good operation. It currently has 25K miles. In the aftermath, I researched the web for info, and I found out that there is a current class action suit against Subaru for this type of sudden acceleration on several models of Subaru. This sudden acceleration is when cars are ready to park, with brake pedal applied, yet cars just accelerate. This is a life endangering car malfunction for drivers and other nearby drivers. Please help keep us all safe. Thank you for reviewing my report.
Additional Notes:
On July 13,2022, while easing into a parking slot with foot on the pedal brake, with final stop and reaching to shift gear into parking mode, my 2019 Crosstrek engine suddenly accelerated and made the car surge forward. My brake pedal was on the floor with no response and the car continued to shoot pass the curb and sidewalk onto a vegetation embankment, heading towards the building and its glass door. I was terrified as the car did not respond to braking and tried to shift into neutral but the shift gear was struggling, until the car got stopped by the vegetation bank and continued to rev loudly, but then allowed me to shift into neutral. There was no warning of any sort when the phenomenon took place. When the tow truck arrived, tow personnel turned on the engine and tried the brakes pedal which went straight to the floor, with no pressure response. What was terrifying was the car engine suddenly accelerated forward and would not stop until the car was stopped by the dirt and vegetation. Without the vegetation, my car would have plowed into the building and the tall glass windows. The front of my car was damaged. It is now in a body shop. My car was bought brand new, has been serviced regularly by the dealership that I ordered it from. The last maintenance was March 2022, for a 24k service, with all in good operation. It currently has 25K miles. In the aftermath, I researched the web for info, and I found out that there is a current class action suit against Subaru for this type of sudden acceleration on several models of Subaru. This sudden acceleration is when cars are ready to park, with brake pedal applied, yet cars just accelerate. This is a life endangering car malfunction for drivers and other nearby drivers. Please help keep us all safe. Thank you for reviewing my report.
Mfg Campaign: 11473916
Recall Date: Jul 14, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked randomly while car was parked at my house. The crack isstarting from from bottom corner at seam. And extends almost all the way up in 1 single crack. After showing pictures to a mechanic he confirmed this is not from a rock or dust storm. If the windshield were to crack when driving it could potentially spiderweb, causing little visibility.
Corrective Action:
Windshield cracked randomly while car was parked at my house. The crack isstarting from from bottom corner at seam. And extends almost all the way up in 1 single crack. After showing pictures to a mechanic he confirmed this is not from a rock or dust storm. If the windshield were to crack when driving it could potentially spiderweb, causing little visibility.
Additional Notes:
Windshield cracked randomly while car was parked at my house. The crack isstarting from from bottom corner at seam. And extends almost all the way up in 1 single crack. After showing pictures to a mechanic he confirmed this is not from a rock or dust storm. If the windshield were to crack when driving it could potentially spiderweb, causing little visibility.
Mfg Campaign: 11468981
Recall Date: Jun 13, 2022
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2019 SUBARU CROSSTEK. CONSUMER WRITES IN REGARD TO VEHICLE BEING FLOODED WITH WATER AFTER SAFETY RECALLS BEING REPAIRED. THE CONSUMER STATED THED VEHICLE WAS FLOODED DUE TO THE AIR CONDITIONER BEING CLOGGED. ALSO, AFTER HAVING THE ENGINE RECALL PERFORMED THE TECHNICIAN FAILED TO RECALIBRATE THE COMPUTER AND/OR VALVES PROPERLY. THIS CAUSED THE VEHICLE TO FAIL ON THE HIGHWAY WHILE DRIVING. DUE TO THE DANGEROUS CONDITION, THE CONSUMER HAD DIFFICULTY GETTING A RIDE OFF OF THE HIGHWAY.
Corrective Action:
2019 SUBARU CROSSTEK. CONSUMER WRITES IN REGARD TO VEHICLE BEING FLOODED WITH WATER AFTER SAFETY RECALLS BEING REPAIRED. THE CONSUMER STATED THED VEHICLE WAS FLOODED DUE TO THE AIR CONDITIONER BEING CLOGGED. ALSO, AFTER HAVING THE ENGINE RECALL PERFORMED THE TECHNICIAN FAILED TO RECALIBRATE THE COMPUTER AND/OR VALVES PROPERLY. THIS CAUSED THE VEHICLE TO FAIL ON THE HIGHWAY WHILE DRIVING. DUE TO THE DANGEROUS CONDITION, THE CONSUMER HAD DIFFICULTY GETTING A RIDE OFF OF THE HIGHWAY.
Additional Notes:
2019 SUBARU CROSSTEK. CONSUMER WRITES IN REGARD TO VEHICLE BEING FLOODED WITH WATER AFTER SAFETY RECALLS BEING REPAIRED. THE CONSUMER STATED THED VEHICLE WAS FLOODED DUE TO THE AIR CONDITIONER BEING CLOGGED. ALSO, AFTER HAVING THE ENGINE RECALL PERFORMED THE TECHNICIAN FAILED TO RECALIBRATE THE COMPUTER AND/OR VALVES PROPERLY. THIS CAUSED THE VEHICLE TO FAIL ON THE HIGHWAY WHILE DRIVING. DUE TO THE DANGEROUS CONDITION, THE CONSUMER HAD DIFFICULTY GETTING A RIDE OFF OF THE HIGHWAY.
Mfg Campaign: 11466917
Recall Date: Jun 1, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield Replacement due to rock chips: Within 3 months of purchasing my Crosstrek, my windshield received 3 rock chips: I will say, I don't drive OFF ROAD. I drive on the highways or paved city streets. When this first occurred in 2018 (purchased in Oct2018), I was shocked. I've owned cars all my life (I'm over 50y - drove Nissans) & NEVER had a rock chip incident. Anyway, dealer told me I should be more careful and it's my fault - the service guy actually inferred that it must be because I'm a woman and drive badly (I haven't gone back to that dealer). I wasn't happy but had the rock chip repaired but one: It couldn't be repaired because it was on passenger side but down by the black area where the shield connects with the body of the car. Was told to wait and see. That winter the crack spread significantly to a 48+ inch crack that scaled the entire windshield. Because of the pandemic, I recently took it in for replacement (costing $1,076.52). Now, not even a month after replacing the old windshield - yesterday in fact - the windshield developed a new rock chip crack. I'm beyond understanding why this is occurring. It's as though the Crosstrek is a magnet for this type of event. I love my car but I really am not pleased - and feel the design of the windshield makes these vehicles prone to this type of issue. I know the manufacture has to be aware due to the number of complaints they receive but have yet to improve the design to correct for it.
Corrective Action:
Windshield Replacement due to rock chips: Within 3 months of purchasing my Crosstrek, my windshield received 3 rock chips: I will say, I don't drive OFF ROAD. I drive on the highways or paved city streets. When this first occurred in 2018 (purchased in Oct2018), I was shocked. I've owned cars all my life (I'm over 50y - drove Nissans) & NEVER had a rock chip incident. Anyway, dealer told me I should be more careful and it's my fault - the service guy actually inferred that it must be because I'm a woman and drive badly (I haven't gone back to that dealer). I wasn't happy but had the rock chip repaired but one: It couldn't be repaired because it was on passenger side but down by the black area where the shield connects with the body of the car. Was told to wait and see. That winter the crack spread significantly to a 48+ inch crack that scaled the entire windshield. Because of the pandemic, I recently took it in for replacement (costing $1,076.52). Now, not even a month after replacing the old windshield - yesterday in fact - the windshield developed a new rock chip crack. I'm beyond understanding why this is occurring. It's as though the Crosstrek is a magnet for this type of event. I love my car but I really am not pleased - and feel the design of the windshield makes these vehicles prone to this type of issue. I know the manufacture has to be aware due to the number of complaints they receive but have yet to improve the design to correct for it.
Additional Notes:
Windshield Replacement due to rock chips: Within 3 months of purchasing my Crosstrek, my windshield received 3 rock chips: I will say, I don't drive OFF ROAD. I drive on the highways or paved city streets. When this first occurred in 2018 (purchased in Oct2018), I was shocked. I've owned cars all my life (I'm over 50y - drove Nissans) & NEVER had a rock chip incident. Anyway, dealer told me I should be more careful and it's my fault - the service guy actually inferred that it must be because I'm a woman and drive badly (I haven't gone back to that dealer). I wasn't happy but had the rock chip repaired but one: It couldn't be repaired because it was on passenger side but down by the black area where the shield connects with the body of the car. Was told to wait and see. That winter the crack spread significantly to a 48+ inch crack that scaled the entire windshield. Because of the pandemic, I recently took it in for replacement (costing $1,076.52). Now, not even a month after replacing the old windshield - yesterday in fact - the windshield developed a new rock chip crack. I'm beyond understanding why this is occurring. It's as though the Crosstrek is a magnet for this type of event. I love my car but I really am not pleased - and feel the design of the windshield makes these vehicles prone to this type of issue. I know the manufacture has to be aware due to the number of complaints they receive but have yet to improve the design to correct for it.
Mfg Campaign: 11465555
Recall Date: May 21, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield accumulated a small crack in the lower passenger side, about 6in long and a quarter up from the bottom of windshield. It's now continued to grow and is now half of the windshield.
Corrective Action:
Windshield accumulated a small crack in the lower passenger side, about 6in long and a quarter up from the bottom of windshield. It's now continued to grow and is now half of the windshield.
Additional Notes:
Windshield accumulated a small crack in the lower passenger side, about 6in long and a quarter up from the bottom of windshield. It's now continued to grow and is now half of the windshield.
Mfg Campaign: 11464968
Recall Date: May 17, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I own a 2019 Subaru Crosstrek Premium. Today, I noticed a crack in my windshield as I got in my car in my garage. There was no impact to the windshield that could have caused the crack in the windshield, and the night before there was no crack visible. The vehicle was not diagnosed or repaired yet, and is pending review from the dealer. The crack began at the bottom right edge, the crack is roughly 2" long.
Corrective Action:
I own a 2019 Subaru Crosstrek Premium. Today, I noticed a crack in my windshield as I got in my car in my garage. There was no impact to the windshield that could have caused the crack in the windshield, and the night before there was no crack visible. The vehicle was not diagnosed or repaired yet, and is pending review from the dealer. The crack began at the bottom right edge, the crack is roughly 2" long.
Additional Notes:
I own a 2019 Subaru Crosstrek Premium. Today, I noticed a crack in my windshield as I got in my car in my garage. There was no impact to the windshield that could have caused the crack in the windshield, and the night before there was no crack visible. The vehicle was not diagnosed or repaired yet, and is pending review from the dealer. The crack began at the bottom right edge, the crack is roughly 2" long.
Mfg Campaign: 11462888
Recall Date: Apr 30, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Today my vehicle make a single click sound and the car rattle a little while driving on the highway and suddenly everything shut off. All my guages, lights, and I lost power on the vehicle. Within seconds I had power again and my guages came back on and I was able to continue on the highway safely. About 5 minutes later it did the same thing; click, shook and lost all power. Except this time the radio stayed on. Luckily I was driving downhill and was able to coast to the next offramp. I pulled over only being able to use the brakes and hazards. I had no turn signals or power. I was able to stop safety on the offramp and turn the engnition off. I started the car and everything started just fine. I drove on the main streets to my destination. At my destination, I checked the battery terminals and air filter, everything looked fine. Subaru has reported of a recall on my year of vehicle that is a new recall from this month for the Ignition Coil but the recall does not come up using my Vin. The description sounds like these incidents. The vehicle is my family's only vehicle but is available for inspection. I am hoping to get Subaru to check my Ignition Coil as a part of their recall to ensure this issue is fixed. My daughter who is currently learning to drive was driving the vehicle 10 minutes prior. I cannot imagine her driving when it does that again.
Corrective Action:
Today my vehicle make a single click sound and the car rattle a little while driving on the highway and suddenly everything shut off. All my guages, lights, and I lost power on the vehicle. Within seconds I had power again and my guages came back on and I was able to continue on the highway safely. About 5 minutes later it did the same thing; click, shook and lost all power. Except this time the radio stayed on. Luckily I was driving downhill and was able to coast to the next offramp. I pulled over only being able to use the brakes and hazards. I had no turn signals or power. I was able to stop safety on the offramp and turn the engnition off. I started the car and everything started just fine. I drove on the main streets to my destination. At my destination, I checked the battery terminals and air filter, everything looked fine. Subaru has reported of a recall on my year of vehicle that is a new recall from this month for the Ignition Coil but the recall does not come up using my Vin. The description sounds like these incidents. The vehicle is my family's only vehicle but is available for inspection. I am hoping to get Subaru to check my Ignition Coil as a part of their recall to ensure this issue is fixed. My daughter who is currently learning to drive was driving the vehicle 10 minutes prior. I cannot imagine her driving when it does that again.
Additional Notes:
Today my vehicle make a single click sound and the car rattle a little while driving on the highway and suddenly everything shut off. All my guages, lights, and I lost power on the vehicle. Within seconds I had power again and my guages came back on and I was able to continue on the highway safely. About 5 minutes later it did the same thing; click, shook and lost all power. Except this time the radio stayed on. Luckily I was driving downhill and was able to coast to the next offramp. I pulled over only being able to use the brakes and hazards. I had no turn signals or power. I was able to stop safety on the offramp and turn the engnition off. I started the car and everything started just fine. I drove on the main streets to my destination. At my destination, I checked the battery terminals and air filter, everything looked fine. Subaru has reported of a recall on my year of vehicle that is a new recall from this month for the Ignition Coil but the recall does not come up using my Vin. The description sounds like these incidents. The vehicle is my family's only vehicle but is available for inspection. I am hoping to get Subaru to check my Ignition Coil as a part of their recall to ensure this issue is fixed. My daughter who is currently learning to drive was driving the vehicle 10 minutes prior. I cannot imagine her driving when it does that again.
Mfg Campaign: 11462362
Recall Date: Apr 26, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I parked my vehicle in my garage last evening no Crack in my windshield. Today I went to go out to eat and I had a 3" Crack starting at the edge middle of the driver's side. I drove 4 miles to the restaurant and now it's 8" long. No rock impacts I'm aware of and no chips in the Crack area. From what I'm reading subaru seems to have a windshield issue, and I think these should be replaced at no cost to the consumer.
Corrective Action:
I parked my vehicle in my garage last evening no Crack in my windshield. Today I went to go out to eat and I had a 3" Crack starting at the edge middle of the driver's side. I drove 4 miles to the restaurant and now it's 8" long. No rock impacts I'm aware of and no chips in the Crack area. From what I'm reading subaru seems to have a windshield issue, and I think these should be replaced at no cost to the consumer.
Additional Notes:
I parked my vehicle in my garage last evening no Crack in my windshield. Today I went to go out to eat and I had a 3" Crack starting at the edge middle of the driver's side. I drove 4 miles to the restaurant and now it's 8" long. No rock impacts I'm aware of and no chips in the Crack area. From what I'm reading subaru seems to have a windshield issue, and I think these should be replaced at no cost to the consumer.
Mfg Campaign: 11461915
Recall Date: Apr 23, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
This 2019 Crosstrek dangerously malfunctioned. When driving at 75 MPH on the highway it went into in neutral, then it would not go in reverse, and in park it revved to 75 MPH, ultimately it would not start. Based on many codes the car was indicating, the Subaru mechanic tried to replace a cable that communicates the computer to the transmission (turbine?), it did not solve the problem. It has been waiting on a new transmission for four weeks with no ETA. Subaru dealer indicates the new transmission will have a 100,000-mile warranty. It appears that rather than fix this known dangerous defective transmission issue for good, there are many reports when you research online, they simply up the warranty. Someone is going to get hurt if they haven't already. Thank you for your time.
Corrective Action:
This 2019 Crosstrek dangerously malfunctioned. When driving at 75 MPH on the highway it went into in neutral, then it would not go in reverse, and in park it revved to 75 MPH, ultimately it would not start. Based on many codes the car was indicating, the Subaru mechanic tried to replace a cable that communicates the computer to the transmission (turbine?), it did not solve the problem. It has been waiting on a new transmission for four weeks with no ETA. Subaru dealer indicates the new transmission will have a 100,000-mile warranty. It appears that rather than fix this known dangerous defective transmission issue for good, there are many reports when you research online, they simply up the warranty. Someone is going to get hurt if they haven't already. Thank you for your time.
Additional Notes:
This 2019 Crosstrek dangerously malfunctioned. When driving at 75 MPH on the highway it went into in neutral, then it would not go in reverse, and in park it revved to 75 MPH, ultimately it would not start. Based on many codes the car was indicating, the Subaru mechanic tried to replace a cable that communicates the computer to the transmission (turbine?), it did not solve the problem. It has been waiting on a new transmission for four weeks with no ETA. Subaru dealer indicates the new transmission will have a 100,000-mile warranty. It appears that rather than fix this known dangerous defective transmission issue for good, there are many reports when you research online, they simply up the warranty. Someone is going to get hurt if they haven't already. Thank you for your time.
Mfg Campaign: 11461081
Recall Date: Apr 17, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2019 Subaru Crosstrek. The contact stated that there was a crack on the windshield. The contact stated that there was no impact to the windshield that could have caused the crack in the windshield. The dealer and manufacturer were made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 36,000.
Corrective Action:
The contact owns a 2019 Subaru Crosstrek. The contact stated that there was a crack on the windshield. The contact stated that there was no impact to the windshield that could have caused the crack in the windshield. The dealer and manufacturer were made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 36,000.
Additional Notes:
The contact owns a 2019 Subaru Crosstrek. The contact stated that there was a crack on the windshield. The contact stated that there was no impact to the windshield that could have caused the crack in the windshield. The dealer and manufacturer were made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 36,000.
Mfg Campaign: 11460514
Recall Date: Apr 12, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Within a month of owning this vehicle new, the windshield formed a crack in it randomly. A few weeks later It formed another in the center near the driver's side making it harder to focus on the road. Now we have 2 cracks next to each other obstructing the driver's view.
Corrective Action:
Within a month of owning this vehicle new, the windshield formed a crack in it randomly. A few weeks later It formed another in the center near the driver's side making it harder to focus on the road. Now we have 2 cracks next to each other obstructing the driver's view.
Additional Notes:
Within a month of owning this vehicle new, the windshield formed a crack in it randomly. A few weeks later It formed another in the center near the driver's side making it harder to focus on the road. Now we have 2 cracks next to each other obstructing the driver's view.
Mfg Campaign: 11458817
Recall Date: Mar 29, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I purchased my 2019 Subaru Crosstrek in 2019 brand new and as of March 29th, 2022 I have had two windshield replacements due to cracks. I have never had this issue before with my other vehicles and I have also owned a 2016 Subaru Impreza so I am assuming it might have something to do with the year and model of my current Subaru. I recently replaced my cracked windshield last month and today I have discovered another chip in my windshield. This will be the third time that my windshield has cracked. When brought to the attention of my Subaru dealer, they said it was not an issue and I am just unlucky. Upon further research online, I have discovered that I am not the only one who has had windshield cracking issues with a 2019 Subaru Crosstrek.
Corrective Action:
I purchased my 2019 Subaru Crosstrek in 2019 brand new and as of March 29th, 2022 I have had two windshield replacements due to cracks. I have never had this issue before with my other vehicles and I have also owned a 2016 Subaru Impreza so I am assuming it might have something to do with the year and model of my current Subaru. I recently replaced my cracked windshield last month and today I have discovered another chip in my windshield. This will be the third time that my windshield has cracked. When brought to the attention of my Subaru dealer, they said it was not an issue and I am just unlucky. Upon further research online, I have discovered that I am not the only one who has had windshield cracking issues with a 2019 Subaru Crosstrek.
Additional Notes:
I purchased my 2019 Subaru Crosstrek in 2019 brand new and as of March 29th, 2022 I have had two windshield replacements due to cracks. I have never had this issue before with my other vehicles and I have also owned a 2016 Subaru Impreza so I am assuming it might have something to do with the year and model of my current Subaru. I recently replaced my cracked windshield last month and today I have discovered another chip in my windshield. This will be the third time that my windshield has cracked. When brought to the attention of my Subaru dealer, they said it was not an issue and I am just unlucky. Upon further research online, I have discovered that I am not the only one who has had windshield cracking issues with a 2019 Subaru Crosstrek.
Mfg Campaign: 11458888
Recall Date: Mar 29, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
This vehicle has a crack across the lower part of windshield. Apparently this is a notorious subaru problem I'm told.
Corrective Action:
This vehicle has a crack across the lower part of windshield. Apparently this is a notorious subaru problem I'm told.
Additional Notes:
This vehicle has a crack across the lower part of windshield. Apparently this is a notorious subaru problem I'm told.
Mfg Campaign: 11458638
Recall Date: Mar 28, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Unknown Windshield Cracked, No apparent reason, and can be inspected. Nothing has been reported or inspected as of yet.
Corrective Action:
Unknown Windshield Cracked, No apparent reason, and can be inspected. Nothing has been reported or inspected as of yet.
Additional Notes:
Unknown Windshield Cracked, No apparent reason, and can be inspected. Nothing has been reported or inspected as of yet.
Mfg Campaign: 11457958
Recall Date: Mar 23, 2022
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Unknown Windshield Cracked, No apparent reason, and can be inspected. Nothing has been reported or inspected as of yet.
Corrective Action:
Unknown Windshield Cracked, No apparent reason, and can be inspected. Nothing has been reported or inspected as of yet.
Additional Notes:
Unknown Windshield Cracked, No apparent reason, and can be inspected. Nothing has been reported or inspected as of yet.
Mfg Campaign: 11457958
Recall Date: Mar 23, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TWO incidents: 1) Within a month of buying a brand new car, the windshield chipped. A small pebble hit the windshield while driving it. I've been hit by hundreds of small pebbles in other cars over the years and never had a chip. Got it repaired the next day with Safelite, they did a repair and it seemed to work fine. No further issues with the chip. They were shocked at how easily it chipped. 2) Feb 2022, I had my car at the dealer for about a week, and then drove it home and parked it in the driveway. Came back to it a day or two later, and there was a large crack originating by the heating elements/where the wipers are. It had 4 or 5 branches out, 3 were small, one was medium, and one large crack went all the way to the middle of the windshield. No damage, didn't hit anything, the crack is nowhere near the chip. Spontaneous crack.
Corrective Action:
TWO incidents: 1) Within a month of buying a brand new car, the windshield chipped. A small pebble hit the windshield while driving it. I've been hit by hundreds of small pebbles in other cars over the years and never had a chip. Got it repaired the next day with Safelite, they did a repair and it seemed to work fine. No further issues with the chip. They were shocked at how easily it chipped. 2) Feb 2022, I had my car at the dealer for about a week, and then drove it home and parked it in the driveway. Came back to it a day or two later, and there was a large crack originating by the heating elements/where the wipers are. It had 4 or 5 branches out, 3 were small, one was medium, and one large crack went all the way to the middle of the windshield. No damage, didn't hit anything, the crack is nowhere near the chip. Spontaneous crack.
Additional Notes:
TWO incidents: 1) Within a month of buying a brand new car, the windshield chipped. A small pebble hit the windshield while driving it. I've been hit by hundreds of small pebbles in other cars over the years and never had a chip. Got it repaired the next day with Safelite, they did a repair and it seemed to work fine. No further issues with the chip. They were shocked at how easily it chipped. 2) Feb 2022, I had my car at the dealer for about a week, and then drove it home and parked it in the driveway. Came back to it a day or two later, and there was a large crack originating by the heating elements/where the wipers are. It had 4 or 5 branches out, 3 were small, one was medium, and one large crack went all the way to the middle of the windshield. No damage, didn't hit anything, the crack is nowhere near the chip. Spontaneous crack.
Mfg Campaign: 11455699
Recall Date: Mar 8, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery won't hold a charge. Car is not reliable, danger of not starting and being stranded. Car has been inspected by dealership twice and new batteries were installed but the problem persists. No warning of low battery.
Corrective Action:
Battery won't hold a charge. Car is not reliable, danger of not starting and being stranded. Car has been inspected by dealership twice and new batteries were installed but the problem persists. No warning of low battery.
Additional Notes:
Battery won't hold a charge. Car is not reliable, danger of not starting and being stranded. Car has been inspected by dealership twice and new batteries were installed but the problem persists. No warning of low battery.
Mfg Campaign: 11453205
Recall Date: Feb 21, 2022
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