Complaints & Recalls
Consumer Complaints
36 ComplaintsSubaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Driving down highway in center lane, at or under speed limit, rainy conditions. Unexpectedly hydroplaned when transitioning from asphalt to bridge. Collided head-on with guardrail on right-hand side of road. Car then rotated and driver side rear collided with guardrail again. Airbags did not deploy, and during initial head on collision with barrier, driver seatbelt came unlatched from locking mechanism. No inspections at this time. No warning lights prior to crash. Potential for significant harm. Vehicle has been towed to IAA by insurance and will be temporarily available for inspection if requested. Presumed totaled, which will be confirmed within the week, after which the vehicle will most likely no longer be available to inspect.
Corrective Action:
Driving down highway in center lane, at or under speed limit, rainy conditions. Unexpectedly hydroplaned when transitioning from asphalt to bridge. Collided head-on with guardrail on right-hand side of road. Car then rotated and driver side rear collided with guardrail again. Airbags did not deploy, and during initial head on collision with barrier, driver seatbelt came unlatched from locking mechanism. No inspections at this time. No warning lights prior to crash. Potential for significant harm. Vehicle has been towed to IAA by insurance and will be temporarily available for inspection if requested. Presumed totaled, which will be confirmed within the week, after which the vehicle will most likely no longer be available to inspect.
Additional Notes:
Driving down highway in center lane, at or under speed limit, rainy conditions. Unexpectedly hydroplaned when transitioning from asphalt to bridge. Collided head-on with guardrail on right-hand side of road. Car then rotated and driver side rear collided with guardrail again. Airbags did not deploy, and during initial head on collision with barrier, driver seatbelt came unlatched from locking mechanism. No inspections at this time. No warning lights prior to crash. Potential for significant harm. Vehicle has been towed to IAA by insurance and will be temporarily available for inspection if requested. Presumed totaled, which will be confirmed within the week, after which the vehicle will most likely no longer be available to inspect.
Mfg Campaign: 11672042
Recall Date: Jul 8, 2025
Subaru Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Driving down highway in center lane, at or under speed limit, rainy conditions. Unexpectedly hydroplaned when transitioning from asphalt to bridge. Collided head-on with guardrail on right-hand side of road. Car then rotated and driver side rear collided with guardrail again. Airbags did not deploy, and during initial head on collision with barrier, driver seatbelt came unlatched from locking mechanism. No inspections at this time. No warning lights prior to crash. Potential for significant harm. Vehicle has been towed to IAA by insurance and will be temporarily available for inspection if requested. Presumed totaled, which will be confirmed within the week, after which the vehicle will most likely no longer be available to inspect.
Corrective Action:
Driving down highway in center lane, at or under speed limit, rainy conditions. Unexpectedly hydroplaned when transitioning from asphalt to bridge. Collided head-on with guardrail on right-hand side of road. Car then rotated and driver side rear collided with guardrail again. Airbags did not deploy, and during initial head on collision with barrier, driver seatbelt came unlatched from locking mechanism. No inspections at this time. No warning lights prior to crash. Potential for significant harm. Vehicle has been towed to IAA by insurance and will be temporarily available for inspection if requested. Presumed totaled, which will be confirmed within the week, after which the vehicle will most likely no longer be available to inspect.
Additional Notes:
Driving down highway in center lane, at or under speed limit, rainy conditions. Unexpectedly hydroplaned when transitioning from asphalt to bridge. Collided head-on with guardrail on right-hand side of road. Car then rotated and driver side rear collided with guardrail again. Airbags did not deploy, and during initial head on collision with barrier, driver seatbelt came unlatched from locking mechanism. No inspections at this time. No warning lights prior to crash. Potential for significant harm. Vehicle has been towed to IAA by insurance and will be temporarily available for inspection if requested. Presumed totaled, which will be confirmed within the week, after which the vehicle will most likely no longer be available to inspect.
Mfg Campaign: 11672042
Recall Date: Jul 8, 2025
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2023 Subaru Crosstrek. The contact stated that while turning into a parking spot at 20 MPH and upon depressing the brake pedal, the vehicle continued to accelerate, causing the contact to crash the front of the vehicle into the concrete wall. The vehicle came to a stop upon impact. The air bags did not deploy. The vehicle was towed to a local autobody center. No warning lights were illuminated. A police report was filed. The vehicle was not destroyed. The contact seated in the driver's seat was injured. No body outside of the vehicle reported an injury; however, a bystander nearby the crash site was taken to the hospital as a precaution in spite of her refusal to seek medical attention. The contact sustained internal bruising to her abdomen and chest, and medical treatment was needed for her injuries. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 4,000.
Corrective Action:
The contact owns a 2023 Subaru Crosstrek. The contact stated that while turning into a parking spot at 20 MPH and upon depressing the brake pedal, the vehicle continued to accelerate, causing the contact to crash the front of the vehicle into the concrete wall. The vehicle came to a stop upon impact. The air bags did not deploy. The vehicle was towed to a local autobody center. No warning lights were illuminated. A police report was filed. The vehicle was not destroyed. The contact seated in the driver's seat was injured. No body outside of the vehicle reported an injury; however, a bystander nearby the crash site was taken to the hospital as a precaution in spite of her refusal to seek medical attention. The contact sustained internal bruising to her abdomen and chest, and medical treatment was needed for her injuries. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 4,000.
Additional Notes:
The contact owns a 2023 Subaru Crosstrek. The contact stated that while turning into a parking spot at 20 MPH and upon depressing the brake pedal, the vehicle continued to accelerate, causing the contact to crash the front of the vehicle into the concrete wall. The vehicle came to a stop upon impact. The air bags did not deploy. The vehicle was towed to a local autobody center. No warning lights were illuminated. A police report was filed. The vehicle was not destroyed. The contact seated in the driver's seat was injured. No body outside of the vehicle reported an injury; however, a bystander nearby the crash site was taken to the hospital as a precaution in spite of her refusal to seek medical attention. The contact sustained internal bruising to her abdomen and chest, and medical treatment was needed for her injuries. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 4,000.
Mfg Campaign: 11655198
Recall Date: Apr 17, 2025
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2023 Subaru Crosstrek. The contact stated that while turning into a parking spot at 20 MPH and upon depressing the brake pedal, the vehicle continued to accelerate, causing the contact to crash the front of the vehicle into the concrete wall. The vehicle came to a stop upon impact. The air bags did not deploy. The vehicle was towed to a local autobody center. No warning lights were illuminated. A police report was filed. The vehicle was not destroyed. The contact seated in the driver's seat was injured. No body outside of the vehicle reported an injury; however, a bystander nearby the crash site was taken to the hospital as a precaution in spite of her refusal to seek medical attention. The contact sustained internal bruising to her abdomen and chest, and medical treatment was needed for her injuries. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 4,000.
Corrective Action:
The contact owns a 2023 Subaru Crosstrek. The contact stated that while turning into a parking spot at 20 MPH and upon depressing the brake pedal, the vehicle continued to accelerate, causing the contact to crash the front of the vehicle into the concrete wall. The vehicle came to a stop upon impact. The air bags did not deploy. The vehicle was towed to a local autobody center. No warning lights were illuminated. A police report was filed. The vehicle was not destroyed. The contact seated in the driver's seat was injured. No body outside of the vehicle reported an injury; however, a bystander nearby the crash site was taken to the hospital as a precaution in spite of her refusal to seek medical attention. The contact sustained internal bruising to her abdomen and chest, and medical treatment was needed for her injuries. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 4,000.
Additional Notes:
The contact owns a 2023 Subaru Crosstrek. The contact stated that while turning into a parking spot at 20 MPH and upon depressing the brake pedal, the vehicle continued to accelerate, causing the contact to crash the front of the vehicle into the concrete wall. The vehicle came to a stop upon impact. The air bags did not deploy. The vehicle was towed to a local autobody center. No warning lights were illuminated. A police report was filed. The vehicle was not destroyed. The contact seated in the driver's seat was injured. No body outside of the vehicle reported an injury; however, a bystander nearby the crash site was taken to the hospital as a precaution in spite of her refusal to seek medical attention. The contact sustained internal bruising to her abdomen and chest, and medical treatment was needed for her injuries. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 4,000.
Mfg Campaign: 11655198
Recall Date: Apr 17, 2025
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The component that is compromised on my '23 Subaru Crosstrek Sport is the windshield. My vehicle is available for inspection upon request. Monday, Jan 13, 2025, a crack formed on my windshield. The crack happened on the inside of the vehicle. It was positioned above the defroster vent on the driver's side, and I saw it happen right before my eyes. I immediately inspected the windshield from the exterior of the car. The crack cannot be felt by touch on the exterior of the windshield. There was no evidence of any damage that the vehicle could have sustained that would have caused the crack. I continued to use the defroster without further incident during my morning commute drive throughout the work week of Jan 13. Monday, Jan 20, the crack expanded to the full length of the defroster vent. It now stretches across both the driver's side and passenger side of the car. Because of the crack, I no longer use the defroster vent in fear of further damage to the windshield. Without use of the defroster, my vision is compromised due to condensation build up between the temperature difference in the interior cabin of the vehicle in contrast to the outside weather temperature. The problem was confirmed by my local Subaru dealership. On Jan 13, I took my vehicle to my local Subaru dealership where I purchased the car. A service manager took pictures of the windshield crack on site and submitted a claim to the dealership’s district manager for review. On Tuesday Jan 21, I received an update from my dealership. The district manager offered a 35% rebate to go towards the repair and/or replacement of the windshield. However, the cost to replace the windshield is quoted at $1600, in which I would be responsible for covering the remainder of the expense. I feel this is an unacceptable attempt of resolve on behalf of my dealership due to the issue at hand is and was completely out of my control. There was no warning lamp, messages or other symptoms of the problem prior to the failure.
Corrective Action:
The component that is compromised on my '23 Subaru Crosstrek Sport is the windshield. My vehicle is available for inspection upon request. Monday, Jan 13, 2025, a crack formed on my windshield. The crack happened on the inside of the vehicle. It was positioned above the defroster vent on the driver's side, and I saw it happen right before my eyes. I immediately inspected the windshield from the exterior of the car. The crack cannot be felt by touch on the exterior of the windshield. There was no evidence of any damage that the vehicle could have sustained that would have caused the crack. I continued to use the defroster without further incident during my morning commute drive throughout the work week of Jan 13. Monday, Jan 20, the crack expanded to the full length of the defroster vent. It now stretches across both the driver's side and passenger side of the car. Because of the crack, I no longer use the defroster vent in fear of further damage to the windshield. Without use of the defroster, my vision is compromised due to condensation build up between the temperature difference in the interior cabin of the vehicle in contrast to the outside weather temperature. The problem was confirmed by my local Subaru dealership. On Jan 13, I took my vehicle to my local Subaru dealership where I purchased the car. A service manager took pictures of the windshield crack on site and submitted a claim to the dealership’s district manager for review. On Tuesday Jan 21, I received an update from my dealership. The district manager offered a 35% rebate to go towards the repair and/or replacement of the windshield. However, the cost to replace the windshield is quoted at $1600, in which I would be responsible for covering the remainder of the expense. I feel this is an unacceptable attempt of resolve on behalf of my dealership due to the issue at hand is and was completely out of my control. There was no warning lamp, messages or other symptoms of the problem prior to the failure.
Additional Notes:
The component that is compromised on my '23 Subaru Crosstrek Sport is the windshield. My vehicle is available for inspection upon request. Monday, Jan 13, 2025, a crack formed on my windshield. The crack happened on the inside of the vehicle. It was positioned above the defroster vent on the driver's side, and I saw it happen right before my eyes. I immediately inspected the windshield from the exterior of the car. The crack cannot be felt by touch on the exterior of the windshield. There was no evidence of any damage that the vehicle could have sustained that would have caused the crack. I continued to use the defroster without further incident during my morning commute drive throughout the work week of Jan 13. Monday, Jan 20, the crack expanded to the full length of the defroster vent. It now stretches across both the driver's side and passenger side of the car. Because of the crack, I no longer use the defroster vent in fear of further damage to the windshield. Without use of the defroster, my vision is compromised due to condensation build up between the temperature difference in the interior cabin of the vehicle in contrast to the outside weather temperature. The problem was confirmed by my local Subaru dealership. On Jan 13, I took my vehicle to my local Subaru dealership where I purchased the car. A service manager took pictures of the windshield crack on site and submitted a claim to the dealership’s district manager for review. On Tuesday Jan 21, I received an update from my dealership. The district manager offered a 35% rebate to go towards the repair and/or replacement of the windshield. However, the cost to replace the windshield is quoted at $1600, in which I would be responsible for covering the remainder of the expense. I feel this is an unacceptable attempt of resolve on behalf of my dealership due to the issue at hand is and was completely out of my control. There was no warning lamp, messages or other symptoms of the problem prior to the failure.
Mfg Campaign: 11638103
Recall Date: Jan 23, 2025
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield began to crack in the lower right corner (sitting in drivers seat) over a year ago, was replaced and just noticed a crack again recently starting in the same spot.
Corrective Action:
Windshield began to crack in the lower right corner (sitting in drivers seat) over a year ago, was replaced and just noticed a crack again recently starting in the same spot.
Additional Notes:
Windshield began to crack in the lower right corner (sitting in drivers seat) over a year ago, was replaced and just noticed a crack again recently starting in the same spot.
Mfg Campaign: 11634292
Recall Date: Jan 6, 2025
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On the morning of 12/26/24 - I stepped inside my 2023 Subaru Crosstrek and turned on the engine. The vehicle was parked in a commuter parking lot near my home to begin with. When I turned on the vehicle - I noticed a loud roaring sound when the engine turned on which i thought was very strange. Additionally I did NOT have my foot on the gas pedal at all during this time. I proceeded to place the car in drive and all of sudden the car experienced a unintended acceleration straight forward with a sudden burst that i never experienced before. I proceeded to press the brake pedal and tried to turn the steering wheel - but both functions were non-responsive which was incredibly frightening. My car then went straight into a tree with great impact and the vehicle was damaged beyond repair. Also - the vehicle's windshield mounted motion detection camera system (Subaru Eyesight) along with motion detector auto breaking system did not engage before i hit the tree which was very troubling. Thankfully the airbag deployed and other then some medium knee pain i was not injured nor was anyone else injured. A local paramedic truck happen to be onsite at the same time and called local authorities. Overall the malfunctioning of the vehicle is of great concern to me.
Corrective Action:
On the morning of 12/26/24 - I stepped inside my 2023 Subaru Crosstrek and turned on the engine. The vehicle was parked in a commuter parking lot near my home to begin with. When I turned on the vehicle - I noticed a loud roaring sound when the engine turned on which i thought was very strange. Additionally I did NOT have my foot on the gas pedal at all during this time. I proceeded to place the car in drive and all of sudden the car experienced a unintended acceleration straight forward with a sudden burst that i never experienced before. I proceeded to press the brake pedal and tried to turn the steering wheel - but both functions were non-responsive which was incredibly frightening. My car then went straight into a tree with great impact and the vehicle was damaged beyond repair. Also - the vehicle's windshield mounted motion detection camera system (Subaru Eyesight) along with motion detector auto breaking system did not engage before i hit the tree which was very troubling. Thankfully the airbag deployed and other then some medium knee pain i was not injured nor was anyone else injured. A local paramedic truck happen to be onsite at the same time and called local authorities. Overall the malfunctioning of the vehicle is of great concern to me.
Additional Notes:
On the morning of 12/26/24 - I stepped inside my 2023 Subaru Crosstrek and turned on the engine. The vehicle was parked in a commuter parking lot near my home to begin with. When I turned on the vehicle - I noticed a loud roaring sound when the engine turned on which i thought was very strange. Additionally I did NOT have my foot on the gas pedal at all during this time. I proceeded to place the car in drive and all of sudden the car experienced a unintended acceleration straight forward with a sudden burst that i never experienced before. I proceeded to press the brake pedal and tried to turn the steering wheel - but both functions were non-responsive which was incredibly frightening. My car then went straight into a tree with great impact and the vehicle was damaged beyond repair. Also - the vehicle's windshield mounted motion detection camera system (Subaru Eyesight) along with motion detector auto breaking system did not engage before i hit the tree which was very troubling. Thankfully the airbag deployed and other then some medium knee pain i was not injured nor was anyone else injured. A local paramedic truck happen to be onsite at the same time and called local authorities. Overall the malfunctioning of the vehicle is of great concern to me.
Mfg Campaign: 11632612
Recall Date: Dec 27, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On the morning of 12/26/24 - I stepped inside my 2023 Subaru Crosstrek and turned on the engine. The vehicle was parked in a commuter parking lot near my home to begin with. When I turned on the vehicle - I noticed a loud roaring sound when the engine turned on which i thought was very strange. Additionally I did NOT have my foot on the gas pedal at all during this time. I proceeded to place the car in drive and all of sudden the car experienced a unintended acceleration straight forward with a sudden burst that i never experienced before. I proceeded to press the brake pedal and tried to turn the steering wheel - but both functions were non-responsive which was incredibly frightening. My car then went straight into a tree with great impact and the vehicle was damaged beyond repair. Also - the vehicle's windshield mounted motion detection camera system (Subaru Eyesight) along with motion detector auto breaking system did not engage before i hit the tree which was very troubling. Thankfully the airbag deployed and other then some medium knee pain i was not injured nor was anyone else injured. A local paramedic truck happen to be onsite at the same time and called local authorities. Overall the malfunctioning of the vehicle is of great concern to me.
Corrective Action:
On the morning of 12/26/24 - I stepped inside my 2023 Subaru Crosstrek and turned on the engine. The vehicle was parked in a commuter parking lot near my home to begin with. When I turned on the vehicle - I noticed a loud roaring sound when the engine turned on which i thought was very strange. Additionally I did NOT have my foot on the gas pedal at all during this time. I proceeded to place the car in drive and all of sudden the car experienced a unintended acceleration straight forward with a sudden burst that i never experienced before. I proceeded to press the brake pedal and tried to turn the steering wheel - but both functions were non-responsive which was incredibly frightening. My car then went straight into a tree with great impact and the vehicle was damaged beyond repair. Also - the vehicle's windshield mounted motion detection camera system (Subaru Eyesight) along with motion detector auto breaking system did not engage before i hit the tree which was very troubling. Thankfully the airbag deployed and other then some medium knee pain i was not injured nor was anyone else injured. A local paramedic truck happen to be onsite at the same time and called local authorities. Overall the malfunctioning of the vehicle is of great concern to me.
Additional Notes:
On the morning of 12/26/24 - I stepped inside my 2023 Subaru Crosstrek and turned on the engine. The vehicle was parked in a commuter parking lot near my home to begin with. When I turned on the vehicle - I noticed a loud roaring sound when the engine turned on which i thought was very strange. Additionally I did NOT have my foot on the gas pedal at all during this time. I proceeded to place the car in drive and all of sudden the car experienced a unintended acceleration straight forward with a sudden burst that i never experienced before. I proceeded to press the brake pedal and tried to turn the steering wheel - but both functions were non-responsive which was incredibly frightening. My car then went straight into a tree with great impact and the vehicle was damaged beyond repair. Also - the vehicle's windshield mounted motion detection camera system (Subaru Eyesight) along with motion detector auto breaking system did not engage before i hit the tree which was very troubling. Thankfully the airbag deployed and other then some medium knee pain i was not injured nor was anyone else injured. A local paramedic truck happen to be onsite at the same time and called local authorities. Overall the malfunctioning of the vehicle is of great concern to me.
Mfg Campaign: 11632612
Recall Date: Dec 27, 2024
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On the morning of 12/26/24 - I stepped inside my 2023 Subaru Crosstrek and turned on the engine. The vehicle was parked in a commuter parking lot near my home to begin with. When I turned on the vehicle - I noticed a loud roaring sound when the engine turned on which i thought was very strange. Additionally I did NOT have my foot on the gas pedal at all during this time. I proceeded to place the car in drive and all of sudden the car experienced a unintended acceleration straight forward with a sudden burst that i never experienced before. I proceeded to press the brake pedal and tried to turn the steering wheel - but both functions were non-responsive which was incredibly frightening. My car then went straight into a tree with great impact and the vehicle was damaged beyond repair. Also - the vehicle's windshield mounted motion detection camera system (Subaru Eyesight) along with motion detector auto breaking system did not engage before i hit the tree which was very troubling. Thankfully the airbag deployed and other then some medium knee pain i was not injured nor was anyone else injured. A local paramedic truck happen to be onsite at the same time and called local authorities. Overall the malfunctioning of the vehicle is of great concern to me.
Corrective Action:
On the morning of 12/26/24 - I stepped inside my 2023 Subaru Crosstrek and turned on the engine. The vehicle was parked in a commuter parking lot near my home to begin with. When I turned on the vehicle - I noticed a loud roaring sound when the engine turned on which i thought was very strange. Additionally I did NOT have my foot on the gas pedal at all during this time. I proceeded to place the car in drive and all of sudden the car experienced a unintended acceleration straight forward with a sudden burst that i never experienced before. I proceeded to press the brake pedal and tried to turn the steering wheel - but both functions were non-responsive which was incredibly frightening. My car then went straight into a tree with great impact and the vehicle was damaged beyond repair. Also - the vehicle's windshield mounted motion detection camera system (Subaru Eyesight) along with motion detector auto breaking system did not engage before i hit the tree which was very troubling. Thankfully the airbag deployed and other then some medium knee pain i was not injured nor was anyone else injured. A local paramedic truck happen to be onsite at the same time and called local authorities. Overall the malfunctioning of the vehicle is of great concern to me.
Additional Notes:
On the morning of 12/26/24 - I stepped inside my 2023 Subaru Crosstrek and turned on the engine. The vehicle was parked in a commuter parking lot near my home to begin with. When I turned on the vehicle - I noticed a loud roaring sound when the engine turned on which i thought was very strange. Additionally I did NOT have my foot on the gas pedal at all during this time. I proceeded to place the car in drive and all of sudden the car experienced a unintended acceleration straight forward with a sudden burst that i never experienced before. I proceeded to press the brake pedal and tried to turn the steering wheel - but both functions were non-responsive which was incredibly frightening. My car then went straight into a tree with great impact and the vehicle was damaged beyond repair. Also - the vehicle's windshield mounted motion detection camera system (Subaru Eyesight) along with motion detector auto breaking system did not engage before i hit the tree which was very troubling. Thankfully the airbag deployed and other then some medium knee pain i was not injured nor was anyone else injured. A local paramedic truck happen to be onsite at the same time and called local authorities. Overall the malfunctioning of the vehicle is of great concern to me.
Mfg Campaign: 11632612
Recall Date: Dec 27, 2024
Subaru Of America, Inc.
Defect Description:
TIRES
Potential Consequences:
rear tire mostly but all 4 - need to add air 2-3 times daily. even adjusting the air pressure when tires are cold we still need to add air daily. Driving an hour at highway speed, parking car for a couple of hours and still the tire pressure is never sufficient. Brought to dealer 2 or 3 times and they cannot find a reason, me niece and others have also expressed this issue to me.
Corrective Action:
rear tire mostly but all 4 - need to add air 2-3 times daily. even adjusting the air pressure when tires are cold we still need to add air daily. Driving an hour at highway speed, parking car for a couple of hours and still the tire pressure is never sufficient. Brought to dealer 2 or 3 times and they cannot find a reason, me niece and others have also expressed this issue to me.
Additional Notes:
rear tire mostly but all 4 - need to add air 2-3 times daily. even adjusting the air pressure when tires are cold we still need to add air daily. Driving an hour at highway speed, parking car for a couple of hours and still the tire pressure is never sufficient. Brought to dealer 2 or 3 times and they cannot find a reason, me niece and others have also expressed this issue to me.
Mfg Campaign: 11623374
Recall Date: Nov 4, 2024
Subaru Of America, Inc.
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
rear tire mostly but all 4 - need to add air 2-3 times daily. even adjusting the air pressure when tires are cold we still need to add air daily. Driving an hour at highway speed, parking car for a couple of hours and still the tire pressure is never sufficient. Brought to dealer 2 or 3 times and they cannot find a reason, me niece and others have also expressed this issue to me.
Corrective Action:
rear tire mostly but all 4 - need to add air 2-3 times daily. even adjusting the air pressure when tires are cold we still need to add air daily. Driving an hour at highway speed, parking car for a couple of hours and still the tire pressure is never sufficient. Brought to dealer 2 or 3 times and they cannot find a reason, me niece and others have also expressed this issue to me.
Additional Notes:
rear tire mostly but all 4 - need to add air 2-3 times daily. even adjusting the air pressure when tires are cold we still need to add air daily. Driving an hour at highway speed, parking car for a couple of hours and still the tire pressure is never sufficient. Brought to dealer 2 or 3 times and they cannot find a reason, me niece and others have also expressed this issue to me.
Mfg Campaign: 11623374
Recall Date: Nov 4, 2024
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The windshield keeps chipping easily. I have not had it inspected. I am not sure who inspects them. It is obviously a safety risk.
Corrective Action:
The windshield keeps chipping easily. I have not had it inspected. I am not sure who inspects them. It is obviously a safety risk.
Additional Notes:
The windshield keeps chipping easily. I have not had it inspected. I am not sure who inspects them. It is obviously a safety risk.
Mfg Campaign: 11609398
Recall Date: Aug 19, 2024
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
A/C drain clogged and let water into car drenching all carpets below all seats- (2) electronic devices below driver and passenger seats malfunctioned and caused all Eyesight and safety systems to fail along with check engine light turning ON, all safety systems failed, all wheel drive offline and power steering went manual.
Corrective Action:
A/C drain clogged and let water into car drenching all carpets below all seats- (2) electronic devices below driver and passenger seats malfunctioned and caused all Eyesight and safety systems to fail along with check engine light turning ON, all safety systems failed, all wheel drive offline and power steering went manual.
Additional Notes:
A/C drain clogged and let water into car drenching all carpets below all seats- (2) electronic devices below driver and passenger seats malfunctioned and caused all Eyesight and safety systems to fail along with check engine light turning ON, all safety systems failed, all wheel drive offline and power steering went manual.
Mfg Campaign: 11608807
Recall Date: Aug 15, 2024
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
A/C drain clogged and let water into car drenching all carpets below all seats- (2) electronic devices below driver and passenger seats malfunctioned and caused all Eyesight and safety systems to fail along with check engine light turning ON, all safety systems failed, all wheel drive offline and power steering went manual.
Corrective Action:
A/C drain clogged and let water into car drenching all carpets below all seats- (2) electronic devices below driver and passenger seats malfunctioned and caused all Eyesight and safety systems to fail along with check engine light turning ON, all safety systems failed, all wheel drive offline and power steering went manual.
Additional Notes:
A/C drain clogged and let water into car drenching all carpets below all seats- (2) electronic devices below driver and passenger seats malfunctioned and caused all Eyesight and safety systems to fail along with check engine light turning ON, all safety systems failed, all wheel drive offline and power steering went manual.
Mfg Campaign: 11608807
Recall Date: Aug 15, 2024
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
A/C drain clogged and let water into car drenching all carpets below all seats- (2) electronic devices below driver and passenger seats malfunctioned and caused all Eyesight and safety systems to fail along with check engine light turning ON, all safety systems failed, all wheel drive offline and power steering went manual.
Corrective Action:
A/C drain clogged and let water into car drenching all carpets below all seats- (2) electronic devices below driver and passenger seats malfunctioned and caused all Eyesight and safety systems to fail along with check engine light turning ON, all safety systems failed, all wheel drive offline and power steering went manual.
Additional Notes:
A/C drain clogged and let water into car drenching all carpets below all seats- (2) electronic devices below driver and passenger seats malfunctioned and caused all Eyesight and safety systems to fail along with check engine light turning ON, all safety systems failed, all wheel drive offline and power steering went manual.
Mfg Campaign: 11608807
Recall Date: Aug 15, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On July 12, 2024 I was driving down the highway when my sunroof suddenly shattered. It sounded like an explosion or a gun went off. I nearly crashed my vehicle. There were no vehicles in front of me however there were vehicles behind me. I looked back into my rear view mirror and saw vehicles veering out of the way as parts of sunroof glass flew. Thankfully I was able to pull over safely. No injuries or accidents occurred. That same day I notified my dealership and they asked me to bring the vehicle in the following day. The following day on July 13, 2024 I took my car into the dealership to be seen and we were told it has happened before to several customers. No explanation was given as to how or why this occured. That same day I contacted Subaru of America and a case was assigned. We are still trying to sort out the issue and get the sunroof repaired.
Corrective Action:
On July 12, 2024 I was driving down the highway when my sunroof suddenly shattered. It sounded like an explosion or a gun went off. I nearly crashed my vehicle. There were no vehicles in front of me however there were vehicles behind me. I looked back into my rear view mirror and saw vehicles veering out of the way as parts of sunroof glass flew. Thankfully I was able to pull over safely. No injuries or accidents occurred. That same day I notified my dealership and they asked me to bring the vehicle in the following day. The following day on July 13, 2024 I took my car into the dealership to be seen and we were told it has happened before to several customers. No explanation was given as to how or why this occured. That same day I contacted Subaru of America and a case was assigned. We are still trying to sort out the issue and get the sunroof repaired.
Additional Notes:
On July 12, 2024 I was driving down the highway when my sunroof suddenly shattered. It sounded like an explosion or a gun went off. I nearly crashed my vehicle. There were no vehicles in front of me however there were vehicles behind me. I looked back into my rear view mirror and saw vehicles veering out of the way as parts of sunroof glass flew. Thankfully I was able to pull over safely. No injuries or accidents occurred. That same day I notified my dealership and they asked me to bring the vehicle in the following day. The following day on July 13, 2024 I took my car into the dealership to be seen and we were told it has happened before to several customers. No explanation was given as to how or why this occured. That same day I contacted Subaru of America and a case was assigned. We are still trying to sort out the issue and get the sunroof repaired.
Mfg Campaign: 11603557
Recall Date: Jul 20, 2024
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
All the advanced driver assistance system items listed on the website list all Shutdown. The emergency brake lamp also was lighted. Subaru service has not found a solution as of yet. This issue clears then coms back within a single day. I find the system that I purchased not working is most alarming.
Corrective Action:
All the advanced driver assistance system items listed on the website list all Shutdown. The emergency brake lamp also was lighted. Subaru service has not found a solution as of yet. This issue clears then coms back within a single day. I find the system that I purchased not working is most alarming.
Additional Notes:
All the advanced driver assistance system items listed on the website list all Shutdown. The emergency brake lamp also was lighted. Subaru service has not found a solution as of yet. This issue clears then coms back within a single day. I find the system that I purchased not working is most alarming.
Mfg Campaign: 11602997
Recall Date: Jul 17, 2024
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
All the advanced driver assistance system items listed on the website list all Shutdown. The emergency brake lamp also was lighted. Subaru service has not found a solution as of yet. This issue clears then coms back within a single day. I find the system that I purchased not working is most alarming.
Corrective Action:
All the advanced driver assistance system items listed on the website list all Shutdown. The emergency brake lamp also was lighted. Subaru service has not found a solution as of yet. This issue clears then coms back within a single day. I find the system that I purchased not working is most alarming.
Additional Notes:
All the advanced driver assistance system items listed on the website list all Shutdown. The emergency brake lamp also was lighted. Subaru service has not found a solution as of yet. This issue clears then coms back within a single day. I find the system that I purchased not working is most alarming.
Mfg Campaign: 11602997
Recall Date: Jul 17, 2024
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
All the advanced driver assistance system items listed on the website list all Shutdown. The emergency brake lamp also was lighted. Subaru service has not found a solution as of yet. This issue clears then coms back within a single day. I find the system that I purchased not working is most alarming.
Corrective Action:
All the advanced driver assistance system items listed on the website list all Shutdown. The emergency brake lamp also was lighted. Subaru service has not found a solution as of yet. This issue clears then coms back within a single day. I find the system that I purchased not working is most alarming.
Additional Notes:
All the advanced driver assistance system items listed on the website list all Shutdown. The emergency brake lamp also was lighted. Subaru service has not found a solution as of yet. This issue clears then coms back within a single day. I find the system that I purchased not working is most alarming.
Mfg Campaign: 11602997
Recall Date: Jul 17, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Potential safety hazard ? Engine Auto start/stop feature for gas savings and emmisons control works by applying brakes and Engine shuts off, it restarts when brakes released. Normal operation, BUT I have noticed that unbuckeling the seatbelt or OPENING the DOOR will cause it to RESTART even though brakes are applied..this could cause an accident as it's an unexpected RESTART of the Engine in drive. Recommend this feature be disabled until door/seatbelt closed or seatbelt buckled or car in park before restart. Someone thinking car is OFF but actually in a pause restart could accidentally open door and upon getting out the car would start and move potential loss of control. My 2013 VW PASSAT would alarm to place in park if door open or seatbelt not worn.. Subaru starts ! I consider this a potential dangerous condition as it's not expect restart.
Corrective Action:
Potential safety hazard ? Engine Auto start/stop feature for gas savings and emmisons control works by applying brakes and Engine shuts off, it restarts when brakes released. Normal operation, BUT I have noticed that unbuckeling the seatbelt or OPENING the DOOR will cause it to RESTART even though brakes are applied..this could cause an accident as it's an unexpected RESTART of the Engine in drive. Recommend this feature be disabled until door/seatbelt closed or seatbelt buckled or car in park before restart. Someone thinking car is OFF but actually in a pause restart could accidentally open door and upon getting out the car would start and move potential loss of control. My 2013 VW PASSAT would alarm to place in park if door open or seatbelt not worn.. Subaru starts ! I consider this a potential dangerous condition as it's not expect restart.
Additional Notes:
Potential safety hazard ? Engine Auto start/stop feature for gas savings and emmisons control works by applying brakes and Engine shuts off, it restarts when brakes released. Normal operation, BUT I have noticed that unbuckeling the seatbelt or OPENING the DOOR will cause it to RESTART even though brakes are applied..this could cause an accident as it's an unexpected RESTART of the Engine in drive. Recommend this feature be disabled until door/seatbelt closed or seatbelt buckled or car in park before restart. Someone thinking car is OFF but actually in a pause restart could accidentally open door and upon getting out the car would start and move potential loss of control. My 2013 VW PASSAT would alarm to place in park if door open or seatbelt not worn.. Subaru starts ! I consider this a potential dangerous condition as it's not expect restart.
Mfg Campaign: 11578317
Recall Date: Mar 19, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
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