Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUM-98
Recall Date: Oct 3, 2019
Consumer Complaints
724 ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED UPON STARTING THE VEHICLE, THE KEY OCCASIONALLY SEIZED IN THE IGNITION. THE CONTACT BELIEVED THAT THE ISSUE WAS RELATED TO THE SHIFTER SENSOR OR THE KEY SENSOR. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.*DT
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED UPON STARTING THE VEHICLE, THE KEY OCCASIONALLY SEIZED IN THE IGNITION. THE CONTACT BELIEVED THAT THE ISSUE WAS RELATED TO THE SHIFTER SENSOR OR THE KEY SENSOR. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.*DT
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED UPON STARTING THE VEHICLE, THE KEY OCCASIONALLY SEIZED IN THE IGNITION. THE CONTACT BELIEVED THAT THE ISSUE WAS RELATED TO THE SHIFTER SENSOR OR THE KEY SENSOR. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.*DT
Mfg Campaign: 11406547
Recall Date: Apr 5, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAD TO GET MY CATALYTIC CONVERTER REPLACED AFTER DISCOVERING AN EXHAUST LEAK. THE SHOP THAT PERFORMED MY WORK SAID HE HAS SEEN NUMEROUS SUBARU FORESTERS WITH THE SAME EXACT PROBLEM. THE VEHICLE HAS NOT SUSTAINED ANY DAMAGE OR BEEN IN ANY ACCIDENTS THAT MIGHT WARRANT THIS ISSUE TO HAVE OCCURRED.
Corrective Action:
I HAD TO GET MY CATALYTIC CONVERTER REPLACED AFTER DISCOVERING AN EXHAUST LEAK. THE SHOP THAT PERFORMED MY WORK SAID HE HAS SEEN NUMEROUS SUBARU FORESTERS WITH THE SAME EXACT PROBLEM. THE VEHICLE HAS NOT SUSTAINED ANY DAMAGE OR BEEN IN ANY ACCIDENTS THAT MIGHT WARRANT THIS ISSUE TO HAVE OCCURRED.
Additional Notes:
I HAD TO GET MY CATALYTIC CONVERTER REPLACED AFTER DISCOVERING AN EXHAUST LEAK. THE SHOP THAT PERFORMED MY WORK SAID HE HAS SEEN NUMEROUS SUBARU FORESTERS WITH THE SAME EXACT PROBLEM. THE VEHICLE HAS NOT SUSTAINED ANY DAMAGE OR BEEN IN ANY ACCIDENTS THAT MIGHT WARRANT THIS ISSUE TO HAVE OCCURRED.
Mfg Campaign: 11405908
Recall Date: Apr 1, 2021
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING 25 MPH AND TURNING RIGHT ONTO THE HIGHWAY RAMP, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT PULLED OFF THE HIGHWAY ONTO THE SHOULDER, SHUT-OFF AND RESTARTED THE VEHICLE, AND THE STEERING FUNCTIONALITY RETURNED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO RHETT ALLEN/MARK MILLER SUBARU SOUTHTOWNE (10920 STATE ST, SANDY, UTAH 84070, (801)553-5200 WHERE THE VEHICLE WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE HOWEVER, PROVIDED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING 25 MPH AND TURNING RIGHT ONTO THE HIGHWAY RAMP, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT PULLED OFF THE HIGHWAY ONTO THE SHOULDER, SHUT-OFF AND RESTARTED THE VEHICLE, AND THE STEERING FUNCTIONALITY RETURNED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO RHETT ALLEN/MARK MILLER SUBARU SOUTHTOWNE (10920 STATE ST, SANDY, UTAH 84070, (801)553-5200 WHERE THE VEHICLE WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE HOWEVER, PROVIDED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING 25 MPH AND TURNING RIGHT ONTO THE HIGHWAY RAMP, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT PULLED OFF THE HIGHWAY ONTO THE SHOULDER, SHUT-OFF AND RESTARTED THE VEHICLE, AND THE STEERING FUNCTIONALITY RETURNED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO RHETT ALLEN/MARK MILLER SUBARU SOUTHTOWNE (10920 STATE ST, SANDY, UTAH 84070, (801)553-5200 WHERE THE VEHICLE WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE HOWEVER, PROVIDED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Mfg Campaign: 11406020
Recall Date: Apr 1, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
KEY GETS STUCK IN IGNITION WHEN PARKED. MUST CONSTANTLY MOVE SHIFTER BACK AND FORTH AND SLAM INTO PARK. SUBARU SERVICE BULLETIN 16-112-18R. SEEMS TO BE A POPULAR PROBLEM AS PER FORUM. CONSTANT PROBLEM AT THIS TIME
Corrective Action:
KEY GETS STUCK IN IGNITION WHEN PARKED. MUST CONSTANTLY MOVE SHIFTER BACK AND FORTH AND SLAM INTO PARK. SUBARU SERVICE BULLETIN 16-112-18R. SEEMS TO BE A POPULAR PROBLEM AS PER FORUM. CONSTANT PROBLEM AT THIS TIME
Additional Notes:
KEY GETS STUCK IN IGNITION WHEN PARKED. MUST CONSTANTLY MOVE SHIFTER BACK AND FORTH AND SLAM INTO PARK. SUBARU SERVICE BULLETIN 16-112-18R. SEEMS TO BE A POPULAR PROBLEM AS PER FORUM. CONSTANT PROBLEM AT THIS TIME
Mfg Campaign: 11405715
Recall Date: Mar 31, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
FORESTER WINDSHIELD STARTED CRACKING FOR NO CLEAR REASON, SPREAD QUICKLY TO A 20" OR LONGER CRACK THAT CONTINUES TO SPREAD.
Corrective Action:
FORESTER WINDSHIELD STARTED CRACKING FOR NO CLEAR REASON, SPREAD QUICKLY TO A 20" OR LONGER CRACK THAT CONTINUES TO SPREAD.
Additional Notes:
FORESTER WINDSHIELD STARTED CRACKING FOR NO CLEAR REASON, SPREAD QUICKLY TO A 20" OR LONGER CRACK THAT CONTINUES TO SPREAD.
Mfg Campaign: 11404909
Recall Date: Mar 25, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FORESTER WINDSHIELD STARTED CRACKING FOR NO CLEAR REASON, SPREAD QUICKLY TO A 20" OR LONGER CRACK THAT CONTINUES TO SPREAD.
Corrective Action:
FORESTER WINDSHIELD STARTED CRACKING FOR NO CLEAR REASON, SPREAD QUICKLY TO A 20" OR LONGER CRACK THAT CONTINUES TO SPREAD.
Additional Notes:
FORESTER WINDSHIELD STARTED CRACKING FOR NO CLEAR REASON, SPREAD QUICKLY TO A 20" OR LONGER CRACK THAT CONTINUES TO SPREAD.
Mfg Campaign: 11404909
Recall Date: Mar 25, 2021
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
VEHICLE SHAKING ON FRONT TIRES DUE TO LOWER CONTROL ARMS NEEDING REPLACEMENT.
Corrective Action:
VEHICLE SHAKING ON FRONT TIRES DUE TO LOWER CONTROL ARMS NEEDING REPLACEMENT.
Additional Notes:
VEHICLE SHAKING ON FRONT TIRES DUE TO LOWER CONTROL ARMS NEEDING REPLACEMENT.
Mfg Campaign: 11404281
Recall Date: Mar 22, 2021
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FRONT WINDSHIELD HAS DEVELOPED TWO LINEAR CRACKS SPONTANEOUSLY, ONE SMALL ONE 5 CM LONG, THE OTHER ACROSS THE DRIVER'S SIDE WINDSHIELD ABOUT 50 CM. THIS APPEARS TO HAVE OCCURRED SPONTANEOUSLY, THERE WAS NO DEBRIS, ETC, FIRST NOTED WHILE VEHICLE WAS IN GARAGE. THERE ARE NO STELLATE MARKINGS, ETC.
Corrective Action:
FRONT WINDSHIELD HAS DEVELOPED TWO LINEAR CRACKS SPONTANEOUSLY, ONE SMALL ONE 5 CM LONG, THE OTHER ACROSS THE DRIVER'S SIDE WINDSHIELD ABOUT 50 CM. THIS APPEARS TO HAVE OCCURRED SPONTANEOUSLY, THERE WAS NO DEBRIS, ETC, FIRST NOTED WHILE VEHICLE WAS IN GARAGE. THERE ARE NO STELLATE MARKINGS, ETC.
Additional Notes:
FRONT WINDSHIELD HAS DEVELOPED TWO LINEAR CRACKS SPONTANEOUSLY, ONE SMALL ONE 5 CM LONG, THE OTHER ACROSS THE DRIVER'S SIDE WINDSHIELD ABOUT 50 CM. THIS APPEARS TO HAVE OCCURRED SPONTANEOUSLY, THERE WAS NO DEBRIS, ETC, FIRST NOTED WHILE VEHICLE WAS IN GARAGE. THERE ARE NO STELLATE MARKINGS, ETC.
Mfg Campaign: 11404287
Recall Date: Mar 22, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
FRONT WINDSHIELD HAS DEVELOPED TWO LINEAR CRACKS SPONTANEOUSLY, ONE SMALL ONE 5 CM LONG, THE OTHER ACROSS THE DRIVER'S SIDE WINDSHIELD ABOUT 50 CM. THIS APPEARS TO HAVE OCCURRED SPONTANEOUSLY, THERE WAS NO DEBRIS, ETC, FIRST NOTED WHILE VEHICLE WAS IN GARAGE. THERE ARE NO STELLATE MARKINGS, ETC.
Corrective Action:
FRONT WINDSHIELD HAS DEVELOPED TWO LINEAR CRACKS SPONTANEOUSLY, ONE SMALL ONE 5 CM LONG, THE OTHER ACROSS THE DRIVER'S SIDE WINDSHIELD ABOUT 50 CM. THIS APPEARS TO HAVE OCCURRED SPONTANEOUSLY, THERE WAS NO DEBRIS, ETC, FIRST NOTED WHILE VEHICLE WAS IN GARAGE. THERE ARE NO STELLATE MARKINGS, ETC.
Additional Notes:
FRONT WINDSHIELD HAS DEVELOPED TWO LINEAR CRACKS SPONTANEOUSLY, ONE SMALL ONE 5 CM LONG, THE OTHER ACROSS THE DRIVER'S SIDE WINDSHIELD ABOUT 50 CM. THIS APPEARS TO HAVE OCCURRED SPONTANEOUSLY, THERE WAS NO DEBRIS, ETC, FIRST NOTED WHILE VEHICLE WAS IN GARAGE. THERE ARE NO STELLATE MARKINGS, ETC.
Mfg Campaign: 11404287
Recall Date: Mar 22, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD CRACKED WITH NO CAUSE WHILE PARKED AT WORK
Corrective Action:
WINDSHIELD CRACKED WITH NO CAUSE WHILE PARKED AT WORK
Additional Notes:
WINDSHIELD CRACKED WITH NO CAUSE WHILE PARKED AT WORK
Mfg Campaign: 11403412
Recall Date: Mar 16, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I PURCHASED MY 2017 SUBARU FORESTER IN JULY 2017, SO I'VE OWNED THE VEHICLE FOR ALMOST 4 YEARS. ONE DAY RECENTLY I GOT IN MY VEHICLE AND NOTICED A MASSIVE STRESS CRACK IN THE WINDSHIELD. THE VEHICLE WAS PARKED OUTSIDE OF MY HOME AND I HAD NOT PREVIOUSLY SEEN ANY CRACKS ON THE WINDSHIELD. THE CRACK IS AROUND 12 INCHES IN LENGTH, MAYBE LONGER. IT STARTS AT THE BASE OF THE WINDSHIELD ON THE DRIVER'S SIDE AND EXTENDS MOSTLY HORIZONTALLY TOWARD THE PASSENGER SIDE. I RAN MY FINGER END TO END ACROSS THE CRACK BOTH OUTSIDE THE VEHICLE AND INSIDE THE VEHICLE AND I COULD NOT FEEL THE CRACK. WHICH MEANS THE CRACK IS ON THE INSIDE OF THE WINDSHIELD, WHICH MAKES ME THINK IT IS A STRESS CRACK. THIS IS A COMMON ISSUE WITH NUMEROUS SUBARU VEHICLES OF VARIOUS MAKES, MODELS, AND YEARS. MY 2017 SUBARU FORESTER IS INCLUDED IN THE LIST OF VEHICLES THAT IS AFFECTED. SUBARU HAS A CLASS ACTION LAWSUIT AGAINST THEM BECAUSE THIS ISSUE OF SUBARU WINDSHIELDS CRACKING IS SO COMMON. HERE IS A NEWS ARTICLE WITH MORE INFORMATION: HTTPS://WWW.TORQUENEWS.COM/1084/SUBARU-CRACKED-WINDSHIELD-LAWSUIT-UPDATE-WARRANTY-CLAIMS-ARE-DISMISSED
Corrective Action:
I PURCHASED MY 2017 SUBARU FORESTER IN JULY 2017, SO I'VE OWNED THE VEHICLE FOR ALMOST 4 YEARS. ONE DAY RECENTLY I GOT IN MY VEHICLE AND NOTICED A MASSIVE STRESS CRACK IN THE WINDSHIELD. THE VEHICLE WAS PARKED OUTSIDE OF MY HOME AND I HAD NOT PREVIOUSLY SEEN ANY CRACKS ON THE WINDSHIELD. THE CRACK IS AROUND 12 INCHES IN LENGTH, MAYBE LONGER. IT STARTS AT THE BASE OF THE WINDSHIELD ON THE DRIVER'S SIDE AND EXTENDS MOSTLY HORIZONTALLY TOWARD THE PASSENGER SIDE. I RAN MY FINGER END TO END ACROSS THE CRACK BOTH OUTSIDE THE VEHICLE AND INSIDE THE VEHICLE AND I COULD NOT FEEL THE CRACK. WHICH MEANS THE CRACK IS ON THE INSIDE OF THE WINDSHIELD, WHICH MAKES ME THINK IT IS A STRESS CRACK. THIS IS A COMMON ISSUE WITH NUMEROUS SUBARU VEHICLES OF VARIOUS MAKES, MODELS, AND YEARS. MY 2017 SUBARU FORESTER IS INCLUDED IN THE LIST OF VEHICLES THAT IS AFFECTED. SUBARU HAS A CLASS ACTION LAWSUIT AGAINST THEM BECAUSE THIS ISSUE OF SUBARU WINDSHIELDS CRACKING IS SO COMMON. HERE IS A NEWS ARTICLE WITH MORE INFORMATION: HTTPS://WWW.TORQUENEWS.COM/1084/SUBARU-CRACKED-WINDSHIELD-LAWSUIT-UPDATE-WARRANTY-CLAIMS-ARE-DISMISSED
Additional Notes:
I PURCHASED MY 2017 SUBARU FORESTER IN JULY 2017, SO I'VE OWNED THE VEHICLE FOR ALMOST 4 YEARS. ONE DAY RECENTLY I GOT IN MY VEHICLE AND NOTICED A MASSIVE STRESS CRACK IN THE WINDSHIELD. THE VEHICLE WAS PARKED OUTSIDE OF MY HOME AND I HAD NOT PREVIOUSLY SEEN ANY CRACKS ON THE WINDSHIELD. THE CRACK IS AROUND 12 INCHES IN LENGTH, MAYBE LONGER. IT STARTS AT THE BASE OF THE WINDSHIELD ON THE DRIVER'S SIDE AND EXTENDS MOSTLY HORIZONTALLY TOWARD THE PASSENGER SIDE. I RAN MY FINGER END TO END ACROSS THE CRACK BOTH OUTSIDE THE VEHICLE AND INSIDE THE VEHICLE AND I COULD NOT FEEL THE CRACK. WHICH MEANS THE CRACK IS ON THE INSIDE OF THE WINDSHIELD, WHICH MAKES ME THINK IT IS A STRESS CRACK. THIS IS A COMMON ISSUE WITH NUMEROUS SUBARU VEHICLES OF VARIOUS MAKES, MODELS, AND YEARS. MY 2017 SUBARU FORESTER IS INCLUDED IN THE LIST OF VEHICLES THAT IS AFFECTED. SUBARU HAS A CLASS ACTION LAWSUIT AGAINST THEM BECAUSE THIS ISSUE OF SUBARU WINDSHIELDS CRACKING IS SO COMMON. HERE IS A NEWS ARTICLE WITH MORE INFORMATION: HTTPS://WWW.TORQUENEWS.COM/1084/SUBARU-CRACKED-WINDSHIELD-LAWSUIT-UPDATE-WARRANTY-CLAIMS-ARE-DISMISSED
Mfg Campaign: 11403413
Recall Date: Mar 16, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD PRONE TO LARGE CRACKS AFTER ANY SMALL CHIPS NEAR THE EDGE OF THE FRONT WINDSHIELD. HAS HAPPENED TWICE WITHIN 2 MONTHS. CAR WAS STATIONARY WHEN CRACKS WERE NOTICED.
Corrective Action:
WINDSHIELD PRONE TO LARGE CRACKS AFTER ANY SMALL CHIPS NEAR THE EDGE OF THE FRONT WINDSHIELD. HAS HAPPENED TWICE WITHIN 2 MONTHS. CAR WAS STATIONARY WHEN CRACKS WERE NOTICED.
Additional Notes:
WINDSHIELD PRONE TO LARGE CRACKS AFTER ANY SMALL CHIPS NEAR THE EDGE OF THE FRONT WINDSHIELD. HAS HAPPENED TWICE WITHIN 2 MONTHS. CAR WAS STATIONARY WHEN CRACKS WERE NOTICED.
Mfg Campaign: 11399650
Recall Date: Mar 7, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN YOU SHUT THE ENGINE OFF YOU CAN'T TAKE THE KEYS OUT OFF THE IGNITION.
Corrective Action:
WHEN YOU SHUT THE ENGINE OFF YOU CAN'T TAKE THE KEYS OUT OFF THE IGNITION.
Additional Notes:
WHEN YOU SHUT THE ENGINE OFF YOU CAN'T TAKE THE KEYS OUT OFF THE IGNITION.
Mfg Campaign: 11399250
Recall Date: Mar 5, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I'VE BEEN HAVING MORE PROBLEMS WITH TAKING MY KEY OUT OF THE IGNITION. IT START OF HAPPENING ONCE IN AWHILE AND NOW EVERYTIME I TURN OFF MY CAR AND TAKE THE KEY OUT. I SEARCH ON THE PROBLEM AND READ ALOT OF PEOPLE HAVING THIS PROBLEM. I CALLED MY BRYAN SUBARU AND THEY SAID THIS HAS BEEN HAPPENING.
Corrective Action:
I'VE BEEN HAVING MORE PROBLEMS WITH TAKING MY KEY OUT OF THE IGNITION. IT START OF HAPPENING ONCE IN AWHILE AND NOW EVERYTIME I TURN OFF MY CAR AND TAKE THE KEY OUT. I SEARCH ON THE PROBLEM AND READ ALOT OF PEOPLE HAVING THIS PROBLEM. I CALLED MY BRYAN SUBARU AND THEY SAID THIS HAS BEEN HAPPENING.
Additional Notes:
I'VE BEEN HAVING MORE PROBLEMS WITH TAKING MY KEY OUT OF THE IGNITION. IT START OF HAPPENING ONCE IN AWHILE AND NOW EVERYTIME I TURN OFF MY CAR AND TAKE THE KEY OUT. I SEARCH ON THE PROBLEM AND READ ALOT OF PEOPLE HAVING THIS PROBLEM. I CALLED MY BRYAN SUBARU AND THEY SAID THIS HAS BEEN HAPPENING.
Mfg Campaign: 11398849
Recall Date: Mar 3, 2021
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
2017 SUBARU FORESTER. CONSUMER WAS IN AN AUTO ACCIDENT WHERE AIRBAGS DID NOT DEPLOY. *LD THE CONSUMER STATED THE VEHICLE WAS DECLARED A TOTAL LOSS. THE VEHICLE'S FRONT WAS DESTROYED. THE CONSUMER SUSTAINED WHIPLASH. *JS
Corrective Action:
2017 SUBARU FORESTER. CONSUMER WAS IN AN AUTO ACCIDENT WHERE AIRBAGS DID NOT DEPLOY. *LD THE CONSUMER STATED THE VEHICLE WAS DECLARED A TOTAL LOSS. THE VEHICLE'S FRONT WAS DESTROYED. THE CONSUMER SUSTAINED WHIPLASH. *JS
Additional Notes:
2017 SUBARU FORESTER. CONSUMER WAS IN AN AUTO ACCIDENT WHERE AIRBAGS DID NOT DEPLOY. *LD THE CONSUMER STATED THE VEHICLE WAS DECLARED A TOTAL LOSS. THE VEHICLE'S FRONT WAS DESTROYED. THE CONSUMER SUSTAINED WHIPLASH. *JS
Mfg Campaign: 11398372
Recall Date: Mar 2, 2021
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SURGED FORWARD WHEN THE BRAKE PEDAL WAS DEPRESSED CAUSING THE VEHICLE TO JUMP THE CEMENT BUMPER AND THE BUSHES IN FRONT OF THE VEHICLE. THE VEHICLE WAS STILL REVVING WHEN TURNED OFF AND PLACED IN PARK. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT TOWED. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER (CREWS SUBARU OF CHARLESTON 8261 RIVERS AVE, NORTH CHARLESTON, SC 29406; (843) 820-4200) WHO WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,050.
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SURGED FORWARD WHEN THE BRAKE PEDAL WAS DEPRESSED CAUSING THE VEHICLE TO JUMP THE CEMENT BUMPER AND THE BUSHES IN FRONT OF THE VEHICLE. THE VEHICLE WAS STILL REVVING WHEN TURNED OFF AND PLACED IN PARK. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT TOWED. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER (CREWS SUBARU OF CHARLESTON 8261 RIVERS AVE, NORTH CHARLESTON, SC 29406; (843) 820-4200) WHO WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,050.
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SURGED FORWARD WHEN THE BRAKE PEDAL WAS DEPRESSED CAUSING THE VEHICLE TO JUMP THE CEMENT BUMPER AND THE BUSHES IN FRONT OF THE VEHICLE. THE VEHICLE WAS STILL REVVING WHEN TURNED OFF AND PLACED IN PARK. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT TOWED. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER (CREWS SUBARU OF CHARLESTON 8261 RIVERS AVE, NORTH CHARLESTON, SC 29406; (843) 820-4200) WHO WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,050.
Mfg Campaign: 11398519
Recall Date: Mar 1, 2021
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SURGED FORWARD WHEN THE BRAKE PEDAL WAS DEPRESSED CAUSING THE VEHICLE TO JUMP THE CEMENT BUMPER AND THE BUSHES IN FRONT OF THE VEHICLE. THE VEHICLE WAS STILL REVVING WHEN TURNED OFF AND PLACED IN PARK. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT TOWED. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER (CREWS SUBARU OF CHARLESTON 8261 RIVERS AVE, NORTH CHARLESTON, SC 29406; (843) 820-4200) WHO WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,050.
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SURGED FORWARD WHEN THE BRAKE PEDAL WAS DEPRESSED CAUSING THE VEHICLE TO JUMP THE CEMENT BUMPER AND THE BUSHES IN FRONT OF THE VEHICLE. THE VEHICLE WAS STILL REVVING WHEN TURNED OFF AND PLACED IN PARK. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT TOWED. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER (CREWS SUBARU OF CHARLESTON 8261 RIVERS AVE, NORTH CHARLESTON, SC 29406; (843) 820-4200) WHO WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,050.
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SURGED FORWARD WHEN THE BRAKE PEDAL WAS DEPRESSED CAUSING THE VEHICLE TO JUMP THE CEMENT BUMPER AND THE BUSHES IN FRONT OF THE VEHICLE. THE VEHICLE WAS STILL REVVING WHEN TURNED OFF AND PLACED IN PARK. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT TOWED. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER (CREWS SUBARU OF CHARLESTON 8261 RIVERS AVE, NORTH CHARLESTON, SC 29406; (843) 820-4200) WHO WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,050.
Mfg Campaign: 11398519
Recall Date: Mar 1, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THESE MODELS HAVE AMPLIFIER SOUND ISSUES THAT ROUTINELY CAUSE THE AMPLIFIER TO FAIL AND CUT THE SOUND. THIS COULD DEFINITELY CAUSE A CRASH BY DISTRACTING THE DRIVER. THE AMPS ARE EXTREMELY PRONE TO FAILING AND CAUSE EAR DEAFENING TONES, NO SOUND, CRACKLING ETC. THE PROBLEM IS EXTREME AND DEALERS HAVE NO APPARENT WAY OF RECTIFYING THE ISSUE. THE INTERNET IS LOADED WITH CUSTOMERS REPORTING THIS INCLUDING MYSELF. THIS IS A MANUFACTURING AND DESIGN FLAW THAT SHOULD FIXED. NORMAL DEVICE FAILURE IS FINE BUT THIS IS OVER THE TOP. MY CAR WENT TO THE DEALER ROUGHLY 4 TIMES DUE TO THIS. MY VEHICLE PRODUCED A EAR PIERCING SOUND IN MID WINTER WITH THE WINDOWS UP AND LUCKILY I WAS ABLE TO PULL OVER TO GAS STATION WHILE ATTEMPTING TO PROTECT MY EARS AND SHUT OFF THE CAR. I KNOW THIS SOUNDS SILLY BUT THE SOUND SYSTEM IS ROUGHLY 500W AND THAT MIXED WITH THE HIGH PITCHED TONES IS EAR DAMAGING. I'M LUCKY I DID NOT CRASH. THE ONLY WAY TO OPERATE THE VEHICLE SAFELY WAS PHYSICALLY UNPLUGGING THE AMPLIFIER. PLEASE HELP.
Corrective Action:
THESE MODELS HAVE AMPLIFIER SOUND ISSUES THAT ROUTINELY CAUSE THE AMPLIFIER TO FAIL AND CUT THE SOUND. THIS COULD DEFINITELY CAUSE A CRASH BY DISTRACTING THE DRIVER. THE AMPS ARE EXTREMELY PRONE TO FAILING AND CAUSE EAR DEAFENING TONES, NO SOUND, CRACKLING ETC. THE PROBLEM IS EXTREME AND DEALERS HAVE NO APPARENT WAY OF RECTIFYING THE ISSUE. THE INTERNET IS LOADED WITH CUSTOMERS REPORTING THIS INCLUDING MYSELF. THIS IS A MANUFACTURING AND DESIGN FLAW THAT SHOULD FIXED. NORMAL DEVICE FAILURE IS FINE BUT THIS IS OVER THE TOP. MY CAR WENT TO THE DEALER ROUGHLY 4 TIMES DUE TO THIS. MY VEHICLE PRODUCED A EAR PIERCING SOUND IN MID WINTER WITH THE WINDOWS UP AND LUCKILY I WAS ABLE TO PULL OVER TO GAS STATION WHILE ATTEMPTING TO PROTECT MY EARS AND SHUT OFF THE CAR. I KNOW THIS SOUNDS SILLY BUT THE SOUND SYSTEM IS ROUGHLY 500W AND THAT MIXED WITH THE HIGH PITCHED TONES IS EAR DAMAGING. I'M LUCKY I DID NOT CRASH. THE ONLY WAY TO OPERATE THE VEHICLE SAFELY WAS PHYSICALLY UNPLUGGING THE AMPLIFIER. PLEASE HELP.
Additional Notes:
THESE MODELS HAVE AMPLIFIER SOUND ISSUES THAT ROUTINELY CAUSE THE AMPLIFIER TO FAIL AND CUT THE SOUND. THIS COULD DEFINITELY CAUSE A CRASH BY DISTRACTING THE DRIVER. THE AMPS ARE EXTREMELY PRONE TO FAILING AND CAUSE EAR DEAFENING TONES, NO SOUND, CRACKLING ETC. THE PROBLEM IS EXTREME AND DEALERS HAVE NO APPARENT WAY OF RECTIFYING THE ISSUE. THE INTERNET IS LOADED WITH CUSTOMERS REPORTING THIS INCLUDING MYSELF. THIS IS A MANUFACTURING AND DESIGN FLAW THAT SHOULD FIXED. NORMAL DEVICE FAILURE IS FINE BUT THIS IS OVER THE TOP. MY CAR WENT TO THE DEALER ROUGHLY 4 TIMES DUE TO THIS. MY VEHICLE PRODUCED A EAR PIERCING SOUND IN MID WINTER WITH THE WINDOWS UP AND LUCKILY I WAS ABLE TO PULL OVER TO GAS STATION WHILE ATTEMPTING TO PROTECT MY EARS AND SHUT OFF THE CAR. I KNOW THIS SOUNDS SILLY BUT THE SOUND SYSTEM IS ROUGHLY 500W AND THAT MIXED WITH THE HIGH PITCHED TONES IS EAR DAMAGING. I'M LUCKY I DID NOT CRASH. THE ONLY WAY TO OPERATE THE VEHICLE SAFELY WAS PHYSICALLY UNPLUGGING THE AMPLIFIER. PLEASE HELP.
Mfg Campaign: 11397613
Recall Date: Feb 23, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS IS A 2017 FORRESTER. THE BATTERY KEEPS REPEATEDLY DYING. FOR EXAMPLE: HAD TO JUMP IN LAST NIGHT, DROVE IT FOR 45 MINUTES TO ENSURE IT SHOULD BE CHARGED BACK UP. IT WAS IN OUR GARAGE LAST NIGHT - AND TODAY, IT WON'T START AND WE CAN'T JUMP IT EITHER. AWAITING A TOW TRUCK. THIS BATTERY HAS REQUIRED A JUMP AT LEAST 5 TIMES IN THE LAST SIX MONTHS. AND THERE IS NOTHING WRONG WITH THE BATTERY. TALKING TO MULTIPLE SUBARU OWNERS REVEALS THIS IS A COMMON ISSUE - ONE SUBARU 'SOLVES' BY PUTTING IN A NEW BATTERY (AT MY COST) AND THEN IT WILL DIE TOO.
Corrective Action:
THIS IS A 2017 FORRESTER. THE BATTERY KEEPS REPEATEDLY DYING. FOR EXAMPLE: HAD TO JUMP IN LAST NIGHT, DROVE IT FOR 45 MINUTES TO ENSURE IT SHOULD BE CHARGED BACK UP. IT WAS IN OUR GARAGE LAST NIGHT - AND TODAY, IT WON'T START AND WE CAN'T JUMP IT EITHER. AWAITING A TOW TRUCK. THIS BATTERY HAS REQUIRED A JUMP AT LEAST 5 TIMES IN THE LAST SIX MONTHS. AND THERE IS NOTHING WRONG WITH THE BATTERY. TALKING TO MULTIPLE SUBARU OWNERS REVEALS THIS IS A COMMON ISSUE - ONE SUBARU 'SOLVES' BY PUTTING IN A NEW BATTERY (AT MY COST) AND THEN IT WILL DIE TOO.
Additional Notes:
THIS IS A 2017 FORRESTER. THE BATTERY KEEPS REPEATEDLY DYING. FOR EXAMPLE: HAD TO JUMP IN LAST NIGHT, DROVE IT FOR 45 MINUTES TO ENSURE IT SHOULD BE CHARGED BACK UP. IT WAS IN OUR GARAGE LAST NIGHT - AND TODAY, IT WON'T START AND WE CAN'T JUMP IT EITHER. AWAITING A TOW TRUCK. THIS BATTERY HAS REQUIRED A JUMP AT LEAST 5 TIMES IN THE LAST SIX MONTHS. AND THERE IS NOTHING WRONG WITH THE BATTERY. TALKING TO MULTIPLE SUBARU OWNERS REVEALS THIS IS A COMMON ISSUE - ONE SUBARU 'SOLVES' BY PUTTING IN A NEW BATTERY (AT MY COST) AND THEN IT WILL DIE TOO.
Mfg Campaign: 11397114
Recall Date: Feb 20, 2021
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT BEFORE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TWICE TO JOHNSON SUBARU OF CARY (5010 OLD RALEIGH RD, CARY, NC 27511, WHERE AN UNKNOWN SOFTWARE WAS REPROGRAMMED. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS A GLITCH IN THE SOFTWARE THAT CAUSED THE VEHICLE TO LAUNCH. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT EACH TIME THE FAILURE OCCURRED, THE SOFTWARE WAS REPROGRAMMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT BEFORE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TWICE TO JOHNSON SUBARU OF CARY (5010 OLD RALEIGH RD, CARY, NC 27511, WHERE AN UNKNOWN SOFTWARE WAS REPROGRAMMED. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS A GLITCH IN THE SOFTWARE THAT CAUSED THE VEHICLE TO LAUNCH. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT EACH TIME THE FAILURE OCCURRED, THE SOFTWARE WAS REPROGRAMMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT BEFORE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TWICE TO JOHNSON SUBARU OF CARY (5010 OLD RALEIGH RD, CARY, NC 27511, WHERE AN UNKNOWN SOFTWARE WAS REPROGRAMMED. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS A GLITCH IN THE SOFTWARE THAT CAUSED THE VEHICLE TO LAUNCH. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT EACH TIME THE FAILURE OCCURRED, THE SOFTWARE WAS REPROGRAMMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Mfg Campaign: 11396582
Recall Date: Feb 17, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury