Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUM-98
Recall Date: Oct 3, 2019
Consumer Complaints
724 ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
During the last few months, the steering wheel has been locking, and I am not able to remove the ignition key. This happen when I stop and park the car, and want to turn the ignition off. I have to move the steering wheel from right to left or vice versa, or drive the car back and forward, until unlocks the steering wheel and I can remove the key. I just found through a web search that other drivers had similar issues.
Corrective Action:
During the last few months, the steering wheel has been locking, and I am not able to remove the ignition key. This happen when I stop and park the car, and want to turn the ignition off. I have to move the steering wheel from right to left or vice versa, or drive the car back and forward, until unlocks the steering wheel and I can remove the key. I just found through a web search that other drivers had similar issues.
Additional Notes:
During the last few months, the steering wheel has been locking, and I am not able to remove the ignition key. This happen when I stop and park the car, and want to turn the ignition off. I have to move the steering wheel from right to left or vice versa, or drive the car back and forward, until unlocks the steering wheel and I can remove the key. I just found through a web search that other drivers had similar issues.
Mfg Campaign: 11526680
Recall Date: Jun 12, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2017 Subaru Forester 2.5i touring that seems to be plagued by a parasitic battery drain issue. I bought the car used in 2019 and successfully moved from Seattle to the Boston area in it shortly after the purchase with no issues. The dead batteries started during the pandemic, when the car was sitting undriven for extended periods of time. I’ve had the battery replaced multiple times, most recently in January of this year with a Diehard (3 yr warranty), and yet, once again, the car is dead and I had to call AAA yet again today. I'm at my wits end and cannot afford to continually purchase new batteries over and over again. My online research has produced dozens and dozens of stories about Subaru knowing about this parasitic drain and not admitting wrongdoing. I even found a class action lawsuit. Some folks online have reported having a mechanic who was able to diagnose which component was causing their drain … not always the same component all of the time, however. Most recently, I read it was the DCM causing the issue. At any rate, I don’t have the technical expertise to mitigate this, so I’m looking for a mechanic who can successfully diagnose where my particular parasitic battery drain is coming from.
Corrective Action:
I have a 2017 Subaru Forester 2.5i touring that seems to be plagued by a parasitic battery drain issue. I bought the car used in 2019 and successfully moved from Seattle to the Boston area in it shortly after the purchase with no issues. The dead batteries started during the pandemic, when the car was sitting undriven for extended periods of time. I’ve had the battery replaced multiple times, most recently in January of this year with a Diehard (3 yr warranty), and yet, once again, the car is dead and I had to call AAA yet again today. I'm at my wits end and cannot afford to continually purchase new batteries over and over again. My online research has produced dozens and dozens of stories about Subaru knowing about this parasitic drain and not admitting wrongdoing. I even found a class action lawsuit. Some folks online have reported having a mechanic who was able to diagnose which component was causing their drain … not always the same component all of the time, however. Most recently, I read it was the DCM causing the issue. At any rate, I don’t have the technical expertise to mitigate this, so I’m looking for a mechanic who can successfully diagnose where my particular parasitic battery drain is coming from.
Additional Notes:
I have a 2017 Subaru Forester 2.5i touring that seems to be plagued by a parasitic battery drain issue. I bought the car used in 2019 and successfully moved from Seattle to the Boston area in it shortly after the purchase with no issues. The dead batteries started during the pandemic, when the car was sitting undriven for extended periods of time. I’ve had the battery replaced multiple times, most recently in January of this year with a Diehard (3 yr warranty), and yet, once again, the car is dead and I had to call AAA yet again today. I'm at my wits end and cannot afford to continually purchase new batteries over and over again. My online research has produced dozens and dozens of stories about Subaru knowing about this parasitic drain and not admitting wrongdoing. I even found a class action lawsuit. Some folks online have reported having a mechanic who was able to diagnose which component was causing their drain … not always the same component all of the time, however. Most recently, I read it was the DCM causing the issue. At any rate, I don’t have the technical expertise to mitigate this, so I’m looking for a mechanic who can successfully diagnose where my particular parasitic battery drain is coming from.
Mfg Campaign: 11526339
Recall Date: Jun 10, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Key repeatedly gets stuck in ignition. Similar problem to other model years. Vehicle needs to be restarted and put in park several times to be able to remove key. Needing to start and move the car several times to remove the key puts pedestrians in the area at risk as visibility in parking spaces is often limited. It happens randomly, and is not regularly reproducible, but happens frequently. We have not yet had it serviced, and there are no warnings when it happens.
Corrective Action:
Key repeatedly gets stuck in ignition. Similar problem to other model years. Vehicle needs to be restarted and put in park several times to be able to remove key. Needing to start and move the car several times to remove the key puts pedestrians in the area at risk as visibility in parking spaces is often limited. It happens randomly, and is not regularly reproducible, but happens frequently. We have not yet had it serviced, and there are no warnings when it happens.
Additional Notes:
Key repeatedly gets stuck in ignition. Similar problem to other model years. Vehicle needs to be restarted and put in park several times to be able to remove key. Needing to start and move the car several times to remove the key puts pedestrians in the area at risk as visibility in parking spaces is often limited. It happens randomly, and is not regularly reproducible, but happens frequently. We have not yet had it serviced, and there are no warnings when it happens.
Mfg Campaign: 11525422
Recall Date: Jun 5, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Malfunctioned component is Start / Stop switch. It is a safety Issue since not able to remove the key after stopping and parking the car. This creates issues when we need to get out of the car quickly. This issue can be reproduced. There was no warning or message.
Corrective Action:
Malfunctioned component is Start / Stop switch. It is a safety Issue since not able to remove the key after stopping and parking the car. This creates issues when we need to get out of the car quickly. This issue can be reproduced. There was no warning or message.
Additional Notes:
Malfunctioned component is Start / Stop switch. It is a safety Issue since not able to remove the key after stopping and parking the car. This creates issues when we need to get out of the car quickly. This issue can be reproduced. There was no warning or message.
Mfg Campaign: 11524755
Recall Date: May 31, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Cam carrier leak-unreliable car-detected and confirmed by Subaru dealership-no warning lights-appears to be an issue for many Subaru vehicles
Corrective Action:
Cam carrier leak-unreliable car-detected and confirmed by Subaru dealership-no warning lights-appears to be an issue for many Subaru vehicles
Additional Notes:
Cam carrier leak-unreliable car-detected and confirmed by Subaru dealership-no warning lights-appears to be an issue for many Subaru vehicles
Mfg Campaign: 11523736
Recall Date: May 24, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving on the highway at 65 MPH another vehicle cut me off causing me to apply my brakes. Car came down to about 20 MPH. Then I attempted to accelerate and the car would not accelerate. I pulled off on the shoulder to check. Everything seemed okay. There was no error codes on the dashboard. I pulled back on the highway and the car accelerated fine. I went in to talk to Subaru service in Jersey City. He said maybe the computer needed to reset itself. Doesnt sound right to me. Something wrong if a defect exist where the computer needs time to reset itself in an emergency braking esp if you have to accelerate on the highwway
Corrective Action:
While driving on the highway at 65 MPH another vehicle cut me off causing me to apply my brakes. Car came down to about 20 MPH. Then I attempted to accelerate and the car would not accelerate. I pulled off on the shoulder to check. Everything seemed okay. There was no error codes on the dashboard. I pulled back on the highway and the car accelerated fine. I went in to talk to Subaru service in Jersey City. He said maybe the computer needed to reset itself. Doesnt sound right to me. Something wrong if a defect exist where the computer needs time to reset itself in an emergency braking esp if you have to accelerate on the highwway
Additional Notes:
While driving on the highway at 65 MPH another vehicle cut me off causing me to apply my brakes. Car came down to about 20 MPH. Then I attempted to accelerate and the car would not accelerate. I pulled off on the shoulder to check. Everything seemed okay. There was no error codes on the dashboard. I pulled back on the highway and the car accelerated fine. I went in to talk to Subaru service in Jersey City. He said maybe the computer needed to reset itself. Doesnt sound right to me. Something wrong if a defect exist where the computer needs time to reset itself in an emergency braking esp if you have to accelerate on the highwway
Mfg Campaign: 11523381
Recall Date: May 23, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield cracker for NO reason. And rear/back window/glass again cracked for NO reason
Corrective Action:
Windshield cracker for NO reason. And rear/back window/glass again cracked for NO reason
Additional Notes:
Windshield cracker for NO reason. And rear/back window/glass again cracked for NO reason
Mfg Campaign: 11523494
Recall Date: May 23, 2023
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Subaru Forester. The vehicle was previously serviced under NHTSA Campaign Number: 19V701000 (Air Bags); however, the contact stated that intermittently, the air bag warning light was illuminated. The contact stated that the failure recurred more frequently. The vehicle was taken to a local dealer, where it was diagnosed that the Occupant Detection System (ODS) sensor mat harness needed to be replaced again. The vehicle remained at the dealer awaiting the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.
Corrective Action:
The contact owns a 2017 Subaru Forester. The vehicle was previously serviced under NHTSA Campaign Number: 19V701000 (Air Bags); however, the contact stated that intermittently, the air bag warning light was illuminated. The contact stated that the failure recurred more frequently. The vehicle was taken to a local dealer, where it was diagnosed that the Occupant Detection System (ODS) sensor mat harness needed to be replaced again. The vehicle remained at the dealer awaiting the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.
Additional Notes:
The contact owns a 2017 Subaru Forester. The vehicle was previously serviced under NHTSA Campaign Number: 19V701000 (Air Bags); however, the contact stated that intermittently, the air bag warning light was illuminated. The contact stated that the failure recurred more frequently. The vehicle was taken to a local dealer, where it was diagnosed that the Occupant Detection System (ODS) sensor mat harness needed to be replaced again. The vehicle remained at the dealer awaiting the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.
Mfg Campaign: 11522952
Recall Date: May 19, 2023
Subaru Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
We heard a new rattle, not uncommon in a Subaru. However, it bugged me to the point I looked into it. I determined it was a loose bolt that holds the female end of the seat belt buckle. I called Subaru of America on 5/4/23 at 3:17pm and was told I would receive a call back within two business days. As of this moment I have not heard from Subaru whatsoever. I checked every seat belt buckle in my other seven Subaru's (including my 1978 Brat) and none or them were loose. I find it unacceptable that Subaru refuses to acknowledge this safety issue. Not to mention its the only vehicle my wife can drive (automatic) and we have a 5 day old child.
Corrective Action:
We heard a new rattle, not uncommon in a Subaru. However, it bugged me to the point I looked into it. I determined it was a loose bolt that holds the female end of the seat belt buckle. I called Subaru of America on 5/4/23 at 3:17pm and was told I would receive a call back within two business days. As of this moment I have not heard from Subaru whatsoever. I checked every seat belt buckle in my other seven Subaru's (including my 1978 Brat) and none or them were loose. I find it unacceptable that Subaru refuses to acknowledge this safety issue. Not to mention its the only vehicle my wife can drive (automatic) and we have a 5 day old child.
Additional Notes:
We heard a new rattle, not uncommon in a Subaru. However, it bugged me to the point I looked into it. I determined it was a loose bolt that holds the female end of the seat belt buckle. I called Subaru of America on 5/4/23 at 3:17pm and was told I would receive a call back within two business days. As of this moment I have not heard from Subaru whatsoever. I checked every seat belt buckle in my other seven Subaru's (including my 1978 Brat) and none or them were loose. I find it unacceptable that Subaru refuses to acknowledge this safety issue. Not to mention its the only vehicle my wife can drive (automatic) and we have a 5 day old child.
Mfg Campaign: 11521398
Recall Date: May 10, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Ignition key does not come out after I put the car in park.
Corrective Action:
Ignition key does not come out after I put the car in park.
Additional Notes:
Ignition key does not come out after I put the car in park.
Mfg Campaign: 11520919
Recall Date: May 8, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield has failed without the vehicle suffering any collisions. The failure has led to the epoxy attaching the rear view mirror to detach with the glass from the windshield. Not only does the rear view mirror now hang from the electrical wire, the epoxy was able to remove a chunk of the glass. This has led to a significant safety issue as I’m unable to use my rear view mirror to no fault of my own. It is available for inspection. No dealer or further inspection with my insurance company has occurred.
Corrective Action:
The windshield has failed without the vehicle suffering any collisions. The failure has led to the epoxy attaching the rear view mirror to detach with the glass from the windshield. Not only does the rear view mirror now hang from the electrical wire, the epoxy was able to remove a chunk of the glass. This has led to a significant safety issue as I’m unable to use my rear view mirror to no fault of my own. It is available for inspection. No dealer or further inspection with my insurance company has occurred.
Additional Notes:
The windshield has failed without the vehicle suffering any collisions. The failure has led to the epoxy attaching the rear view mirror to detach with the glass from the windshield. Not only does the rear view mirror now hang from the electrical wire, the epoxy was able to remove a chunk of the glass. This has led to a significant safety issue as I’m unable to use my rear view mirror to no fault of my own. It is available for inspection. No dealer or further inspection with my insurance company has occurred.
Mfg Campaign: 11521057
Recall Date: May 8, 2023
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
automatic transmission shifting sluggish
Corrective Action:
automatic transmission shifting sluggish
Additional Notes:
automatic transmission shifting sluggish
Mfg Campaign: 11520696
Recall Date: May 5, 2023
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On May 20, 2022, I was attempting to back into a parking space when my car lunged forward and crashed into two parked cars. I suffered a cracked sternum. No one else was hurt but I was just a few feet from the ground-level windows of a motel. Much body damage to my car (in excess of $13,000) and the other two cars. Police report was filed. Insurance claim filed. No reproduction of problem sought from manufacturer or dealer. No warning signals from car. Assumption made of driver at fault accident. However, please refer to Detroit Free Press article printed 4/22/23: https://freep-mi.newsmemory.com/?publink=0dd2ac172_134ab3a
Corrective Action:
On May 20, 2022, I was attempting to back into a parking space when my car lunged forward and crashed into two parked cars. I suffered a cracked sternum. No one else was hurt but I was just a few feet from the ground-level windows of a motel. Much body damage to my car (in excess of $13,000) and the other two cars. Police report was filed. Insurance claim filed. No reproduction of problem sought from manufacturer or dealer. No warning signals from car. Assumption made of driver at fault accident. However, please refer to Detroit Free Press article printed 4/22/23: https://freep-mi.newsmemory.com/?publink=0dd2ac172_134ab3a
Additional Notes:
On May 20, 2022, I was attempting to back into a parking space when my car lunged forward and crashed into two parked cars. I suffered a cracked sternum. No one else was hurt but I was just a few feet from the ground-level windows of a motel. Much body damage to my car (in excess of $13,000) and the other two cars. Police report was filed. Insurance claim filed. No reproduction of problem sought from manufacturer or dealer. No warning signals from car. Assumption made of driver at fault accident. However, please refer to Detroit Free Press article printed 4/22/23: https://freep-mi.newsmemory.com/?publink=0dd2ac172_134ab3a
Mfg Campaign: 11518420
Recall Date: Apr 22, 2023
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On May 20, 2022, I was attempting to back into a parking space when my car lunged forward and crashed into two parked cars. I suffered a cracked sternum. No one else was hurt but I was just a few feet from the ground-level windows of a motel. Much body damage to my car (in excess of $13,000) and the other two cars. Police report was filed. Insurance claim filed. No reproduction of problem sought from manufacturer or dealer. No warning signals from car. Assumption made of driver at fault accident. However, please refer to Detroit Free Press article printed 4/22/23: https://freep-mi.newsmemory.com/?publink=0dd2ac172_134ab3a
Corrective Action:
On May 20, 2022, I was attempting to back into a parking space when my car lunged forward and crashed into two parked cars. I suffered a cracked sternum. No one else was hurt but I was just a few feet from the ground-level windows of a motel. Much body damage to my car (in excess of $13,000) and the other two cars. Police report was filed. Insurance claim filed. No reproduction of problem sought from manufacturer or dealer. No warning signals from car. Assumption made of driver at fault accident. However, please refer to Detroit Free Press article printed 4/22/23: https://freep-mi.newsmemory.com/?publink=0dd2ac172_134ab3a
Additional Notes:
On May 20, 2022, I was attempting to back into a parking space when my car lunged forward and crashed into two parked cars. I suffered a cracked sternum. No one else was hurt but I was just a few feet from the ground-level windows of a motel. Much body damage to my car (in excess of $13,000) and the other two cars. Police report was filed. Insurance claim filed. No reproduction of problem sought from manufacturer or dealer. No warning signals from car. Assumption made of driver at fault accident. However, please refer to Detroit Free Press article printed 4/22/23: https://freep-mi.newsmemory.com/?publink=0dd2ac172_134ab3a
Mfg Campaign: 11518420
Recall Date: Apr 22, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On May 20, 2022, I was attempting to back into a parking space when my car lunged forward and crashed into two parked cars. I suffered a cracked sternum. No one else was hurt but I was just a few feet from the ground-level windows of a motel. Much body damage to my car (in excess of $13,000) and the other two cars. Police report was filed. Insurance claim filed. No reproduction of problem sought from manufacturer or dealer. No warning signals from car. Assumption made of driver at fault accident. However, please refer to Detroit Free Press article printed 4/22/23: https://freep-mi.newsmemory.com/?publink=0dd2ac172_134ab3a
Corrective Action:
On May 20, 2022, I was attempting to back into a parking space when my car lunged forward and crashed into two parked cars. I suffered a cracked sternum. No one else was hurt but I was just a few feet from the ground-level windows of a motel. Much body damage to my car (in excess of $13,000) and the other two cars. Police report was filed. Insurance claim filed. No reproduction of problem sought from manufacturer or dealer. No warning signals from car. Assumption made of driver at fault accident. However, please refer to Detroit Free Press article printed 4/22/23: https://freep-mi.newsmemory.com/?publink=0dd2ac172_134ab3a
Additional Notes:
On May 20, 2022, I was attempting to back into a parking space when my car lunged forward and crashed into two parked cars. I suffered a cracked sternum. No one else was hurt but I was just a few feet from the ground-level windows of a motel. Much body damage to my car (in excess of $13,000) and the other two cars. Police report was filed. Insurance claim filed. No reproduction of problem sought from manufacturer or dealer. No warning signals from car. Assumption made of driver at fault accident. However, please refer to Detroit Free Press article printed 4/22/23: https://freep-mi.newsmemory.com/?publink=0dd2ac172_134ab3a
Mfg Campaign: 11518420
Recall Date: Apr 22, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We're having to consistently jump-start a battery that is only 4 months old. The problem has been consistent over the years (currently on our 3rd battery in about 5 years) but appears to have worsened after a DCM update to the Starlink system. Dealership has assessed the problem as parasitic battery drain (while the car is turned off) from the telematic module, but refuses to correct the issue.
Corrective Action:
We're having to consistently jump-start a battery that is only 4 months old. The problem has been consistent over the years (currently on our 3rd battery in about 5 years) but appears to have worsened after a DCM update to the Starlink system. Dealership has assessed the problem as parasitic battery drain (while the car is turned off) from the telematic module, but refuses to correct the issue.
Additional Notes:
We're having to consistently jump-start a battery that is only 4 months old. The problem has been consistent over the years (currently on our 3rd battery in about 5 years) but appears to have worsened after a DCM update to the Starlink system. Dealership has assessed the problem as parasitic battery drain (while the car is turned off) from the telematic module, but refuses to correct the issue.
Mfg Campaign: 11518460
Recall Date: Apr 22, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery fails often, does not hold a charge, consistently registers as low battery. Occurs several times in 2021, 2022, and 2023, Have had to replace battery twice in 2 years.
Corrective Action:
Battery fails often, does not hold a charge, consistently registers as low battery. Occurs several times in 2021, 2022, and 2023, Have had to replace battery twice in 2 years.
Additional Notes:
Battery fails often, does not hold a charge, consistently registers as low battery. Occurs several times in 2021, 2022, and 2023, Have had to replace battery twice in 2 years.
Mfg Campaign: 11518463
Recall Date: Apr 22, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The front windshield spontaneously cracked, beginning from the bottom of the windshield at the de-icer on the passenger side and propagated up and across the windshield toward the driver's side. No evidence of a strike or outside damage which caused the crack is evident. The obstruction to my view is hazardous on the roadway as the crack continues to spread. This issue has been well documented in Subaru vehicles, and was the subject of a class-action lawsuit in 2017 regarding 2016 model year Subaru Impreza's and Outback's.
Corrective Action:
The front windshield spontaneously cracked, beginning from the bottom of the windshield at the de-icer on the passenger side and propagated up and across the windshield toward the driver's side. No evidence of a strike or outside damage which caused the crack is evident. The obstruction to my view is hazardous on the roadway as the crack continues to spread. This issue has been well documented in Subaru vehicles, and was the subject of a class-action lawsuit in 2017 regarding 2016 model year Subaru Impreza's and Outback's.
Additional Notes:
The front windshield spontaneously cracked, beginning from the bottom of the windshield at the de-icer on the passenger side and propagated up and across the windshield toward the driver's side. No evidence of a strike or outside damage which caused the crack is evident. The obstruction to my view is hazardous on the roadway as the crack continues to spread. This issue has been well documented in Subaru vehicles, and was the subject of a class-action lawsuit in 2017 regarding 2016 model year Subaru Impreza's and Outback's.
Mfg Campaign: 11510931
Recall Date: Mar 9, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked without reason, and happened while vehicle was not being driven. Within the span on one day, the crack doubled in size, in my line of vision. There are other chips in the windshield that have occured, and I have filled them quickly as to not do damage like this. However, this crack occurred seemingly overnight, without time to schedule a repair at all.
Corrective Action:
Windshield cracked without reason, and happened while vehicle was not being driven. Within the span on one day, the crack doubled in size, in my line of vision. There are other chips in the windshield that have occured, and I have filled them quickly as to not do damage like this. However, this crack occurred seemingly overnight, without time to schedule a repair at all.
Additional Notes:
Windshield cracked without reason, and happened while vehicle was not being driven. Within the span on one day, the crack doubled in size, in my line of vision. There are other chips in the windshield that have occured, and I have filled them quickly as to not do damage like this. However, this crack occurred seemingly overnight, without time to schedule a repair at all.
Mfg Campaign: 11506783
Recall Date: Feb 11, 2023
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
Loud roaring noise came from rear of vehicle while driving. Sound increased with increasing speed. At first I thought it might have been the tires but they were properly inflated and in excellent condition. The vehicle was brought to the dealer who determined that the rear wheel bearings were defective and needed to be replaced. The noise and condition began at roughly 50,000 miles but the car was 6 years old and out of warranty. I contacted Subaru and they offered to cover half the cost of the repair. Had the situation not been corrected the rear wheels could have frozen causing loss of control of the vehicle. The only warning was the noise itself. I believe that this issue, especially at such a low mileage, is a significant safety concern.
Corrective Action:
Loud roaring noise came from rear of vehicle while driving. Sound increased with increasing speed. At first I thought it might have been the tires but they were properly inflated and in excellent condition. The vehicle was brought to the dealer who determined that the rear wheel bearings were defective and needed to be replaced. The noise and condition began at roughly 50,000 miles but the car was 6 years old and out of warranty. I contacted Subaru and they offered to cover half the cost of the repair. Had the situation not been corrected the rear wheels could have frozen causing loss of control of the vehicle. The only warning was the noise itself. I believe that this issue, especially at such a low mileage, is a significant safety concern.
Additional Notes:
Loud roaring noise came from rear of vehicle while driving. Sound increased with increasing speed. At first I thought it might have been the tires but they were properly inflated and in excellent condition. The vehicle was brought to the dealer who determined that the rear wheel bearings were defective and needed to be replaced. The noise and condition began at roughly 50,000 miles but the car was 6 years old and out of warranty. I contacted Subaru and they offered to cover half the cost of the repair. Had the situation not been corrected the rear wheels could have frozen causing loss of control of the vehicle. The only warning was the noise itself. I believe that this issue, especially at such a low mileage, is a significant safety concern.
Mfg Campaign: 11506470
Recall Date: Feb 9, 2023
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