Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUM-98
Recall Date: Oct 3, 2019
Consumer Complaints
724 ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
If you do not start the car everyday, the car drains the battery. Car must be jumped.nothing left on. It has a battery drain problem.
Corrective Action:
If you do not start the car everyday, the car drains the battery. Car must be jumped.nothing left on. It has a battery drain problem.
Additional Notes:
If you do not start the car everyday, the car drains the battery. Car must be jumped.nothing left on. It has a battery drain problem.
Mfg Campaign: 11481885
Recall Date: Aug 29, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked while being parked on driveway over the week. Car has not been driven for a week and has not been hit by anything prior, normal outdoor temperature 50-85F.
Corrective Action:
Windshield cracked while being parked on driveway over the week. Car has not been driven for a week and has not been hit by anything prior, normal outdoor temperature 50-85F.
Additional Notes:
Windshield cracked while being parked on driveway over the week. Car has not been driven for a week and has not been hit by anything prior, normal outdoor temperature 50-85F.
Mfg Campaign: 11481444
Recall Date: Aug 26, 2022
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Noticed sputtering in my car. Took it to dealership. I was told I needed condenser and compressor. When googled, there was a recall for condenser for Subaru Forester 2017 model. The dealership told me that it’s only vin# specific for that reason not covered under recall. That was a shock. Same model and year but they would only cover certain vin #? For the same known issue? Why? It should cover all vin # for the safety of the consumer. I am writing to report the issues encountered so far with this vehicle. 1. Batteries were leaking prematurely, I got it replaced 4 months ago 2. Need condenser and compressor replaced at less than 60,000 miles for a newly car purchased car from dealership. Please look in to this issue if reported by more consumers for safety reason and also to hold the company accountable for faulty parts. Thank you.
Corrective Action:
Noticed sputtering in my car. Took it to dealership. I was told I needed condenser and compressor. When googled, there was a recall for condenser for Subaru Forester 2017 model. The dealership told me that it’s only vin# specific for that reason not covered under recall. That was a shock. Same model and year but they would only cover certain vin #? For the same known issue? Why? It should cover all vin # for the safety of the consumer. I am writing to report the issues encountered so far with this vehicle. 1. Batteries were leaking prematurely, I got it replaced 4 months ago 2. Need condenser and compressor replaced at less than 60,000 miles for a newly car purchased car from dealership. Please look in to this issue if reported by more consumers for safety reason and also to hold the company accountable for faulty parts. Thank you.
Additional Notes:
Noticed sputtering in my car. Took it to dealership. I was told I needed condenser and compressor. When googled, there was a recall for condenser for Subaru Forester 2017 model. The dealership told me that it’s only vin# specific for that reason not covered under recall. That was a shock. Same model and year but they would only cover certain vin #? For the same known issue? Why? It should cover all vin # for the safety of the consumer. I am writing to report the issues encountered so far with this vehicle. 1. Batteries were leaking prematurely, I got it replaced 4 months ago 2. Need condenser and compressor replaced at less than 60,000 miles for a newly car purchased car from dealership. Please look in to this issue if reported by more consumers for safety reason and also to hold the company accountable for faulty parts. Thank you.
Mfg Campaign: 11480335
Recall Date: Aug 20, 2022
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My vehicle had the WUM98 Safety recall completed on March 09, 2020. In July 2022, the SRS system started giving error messages that the system needed to be checked. It seemed to reset when the vehicle was turned off and restarted. When it happened for the 3rd time in 3 weeks, I took it in to the Subaru Dealership where they found this: B1650 Perform Diag TSB#07-108-16R. They claimed that the seat must have gotten wet to create this error code, but it seems to me to be the same problem as was reported in the :NUMBER: WUM-98R NHTSA ID: 19V-701 DATE: 10/14/19 REVISED: 12/13/19 documents that I found on the NHSTA site. I think the same issue is in this newer harness that was in the older one. On August 16,2022, we picked up the vehicle from its other repairs (60,000 mile service and AC condenser replacement). The dealer had just reset the B1650 code. We drove less than 50 miles before the “SRS airbag system needs to be checked” error message came back on. It only seems to come on at certain times when the passenger is over 190lbs. In addition, every once in a while the passenger seatbelt alarm goes off with no one in the seat. The only way to get it to stop is to engage the seatbelt. The Subaru dealer wants to replace the seat cushion with the harness and the ODS mat for a total of $1600.00. I believe that this was one of the options to do in 2020, but they opted for only replacing the cable, not the full sensor and seat.
Corrective Action:
My vehicle had the WUM98 Safety recall completed on March 09, 2020. In July 2022, the SRS system started giving error messages that the system needed to be checked. It seemed to reset when the vehicle was turned off and restarted. When it happened for the 3rd time in 3 weeks, I took it in to the Subaru Dealership where they found this: B1650 Perform Diag TSB#07-108-16R. They claimed that the seat must have gotten wet to create this error code, but it seems to me to be the same problem as was reported in the :NUMBER: WUM-98R NHTSA ID: 19V-701 DATE: 10/14/19 REVISED: 12/13/19 documents that I found on the NHSTA site. I think the same issue is in this newer harness that was in the older one. On August 16,2022, we picked up the vehicle from its other repairs (60,000 mile service and AC condenser replacement). The dealer had just reset the B1650 code. We drove less than 50 miles before the “SRS airbag system needs to be checked” error message came back on. It only seems to come on at certain times when the passenger is over 190lbs. In addition, every once in a while the passenger seatbelt alarm goes off with no one in the seat. The only way to get it to stop is to engage the seatbelt. The Subaru dealer wants to replace the seat cushion with the harness and the ODS mat for a total of $1600.00. I believe that this was one of the options to do in 2020, but they opted for only replacing the cable, not the full sensor and seat.
Additional Notes:
My vehicle had the WUM98 Safety recall completed on March 09, 2020. In July 2022, the SRS system started giving error messages that the system needed to be checked. It seemed to reset when the vehicle was turned off and restarted. When it happened for the 3rd time in 3 weeks, I took it in to the Subaru Dealership where they found this: B1650 Perform Diag TSB#07-108-16R. They claimed that the seat must have gotten wet to create this error code, but it seems to me to be the same problem as was reported in the :NUMBER: WUM-98R NHTSA ID: 19V-701 DATE: 10/14/19 REVISED: 12/13/19 documents that I found on the NHSTA site. I think the same issue is in this newer harness that was in the older one. On August 16,2022, we picked up the vehicle from its other repairs (60,000 mile service and AC condenser replacement). The dealer had just reset the B1650 code. We drove less than 50 miles before the “SRS airbag system needs to be checked” error message came back on. It only seems to come on at certain times when the passenger is over 190lbs. In addition, every once in a while the passenger seatbelt alarm goes off with no one in the seat. The only way to get it to stop is to engage the seatbelt. The Subaru dealer wants to replace the seat cushion with the harness and the ODS mat for a total of $1600.00. I believe that this was one of the options to do in 2020, but they opted for only replacing the cable, not the full sensor and seat.
Mfg Campaign: 11480238
Recall Date: Aug 19, 2022
Subaru Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
My vehicle had the WUM98 Safety recall completed on March 09, 2020. In July 2022, the SRS system started giving error messages that the system needed to be checked. It seemed to reset when the vehicle was turned off and restarted. When it happened for the 3rd time in 3 weeks, I took it in to the Subaru Dealership where they found this: B1650 Perform Diag TSB#07-108-16R. They claimed that the seat must have gotten wet to create this error code, but it seems to me to be the same problem as was reported in the :NUMBER: WUM-98R NHTSA ID: 19V-701 DATE: 10/14/19 REVISED: 12/13/19 documents that I found on the NHSTA site. I think the same issue is in this newer harness that was in the older one. On August 16,2022, we picked up the vehicle from its other repairs (60,000 mile service and AC condenser replacement). The dealer had just reset the B1650 code. We drove less than 50 miles before the “SRS airbag system needs to be checked” error message came back on. It only seems to come on at certain times when the passenger is over 190lbs. In addition, every once in a while the passenger seatbelt alarm goes off with no one in the seat. The only way to get it to stop is to engage the seatbelt. The Subaru dealer wants to replace the seat cushion with the harness and the ODS mat for a total of $1600.00. I believe that this was one of the options to do in 2020, but they opted for only replacing the cable, not the full sensor and seat.
Corrective Action:
My vehicle had the WUM98 Safety recall completed on March 09, 2020. In July 2022, the SRS system started giving error messages that the system needed to be checked. It seemed to reset when the vehicle was turned off and restarted. When it happened for the 3rd time in 3 weeks, I took it in to the Subaru Dealership where they found this: B1650 Perform Diag TSB#07-108-16R. They claimed that the seat must have gotten wet to create this error code, but it seems to me to be the same problem as was reported in the :NUMBER: WUM-98R NHTSA ID: 19V-701 DATE: 10/14/19 REVISED: 12/13/19 documents that I found on the NHSTA site. I think the same issue is in this newer harness that was in the older one. On August 16,2022, we picked up the vehicle from its other repairs (60,000 mile service and AC condenser replacement). The dealer had just reset the B1650 code. We drove less than 50 miles before the “SRS airbag system needs to be checked” error message came back on. It only seems to come on at certain times when the passenger is over 190lbs. In addition, every once in a while the passenger seatbelt alarm goes off with no one in the seat. The only way to get it to stop is to engage the seatbelt. The Subaru dealer wants to replace the seat cushion with the harness and the ODS mat for a total of $1600.00. I believe that this was one of the options to do in 2020, but they opted for only replacing the cable, not the full sensor and seat.
Additional Notes:
My vehicle had the WUM98 Safety recall completed on March 09, 2020. In July 2022, the SRS system started giving error messages that the system needed to be checked. It seemed to reset when the vehicle was turned off and restarted. When it happened for the 3rd time in 3 weeks, I took it in to the Subaru Dealership where they found this: B1650 Perform Diag TSB#07-108-16R. They claimed that the seat must have gotten wet to create this error code, but it seems to me to be the same problem as was reported in the :NUMBER: WUM-98R NHTSA ID: 19V-701 DATE: 10/14/19 REVISED: 12/13/19 documents that I found on the NHSTA site. I think the same issue is in this newer harness that was in the older one. On August 16,2022, we picked up the vehicle from its other repairs (60,000 mile service and AC condenser replacement). The dealer had just reset the B1650 code. We drove less than 50 miles before the “SRS airbag system needs to be checked” error message came back on. It only seems to come on at certain times when the passenger is over 190lbs. In addition, every once in a while the passenger seatbelt alarm goes off with no one in the seat. The only way to get it to stop is to engage the seatbelt. The Subaru dealer wants to replace the seat cushion with the harness and the ODS mat for a total of $1600.00. I believe that this was one of the options to do in 2020, but they opted for only replacing the cable, not the full sensor and seat.
Mfg Campaign: 11480238
Recall Date: Aug 19, 2022
Subaru Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
My vehicle had the WUM98 Safety recall completed on March 09, 2020. In July 2022, the SRS system started giving error messages that the system needed to be checked. It seemed to reset when the vehicle was turned off and restarted. When it happened for the 3rd time in 3 weeks, I took it in to the Subaru Dealership where they found this: B1650 Perform Diag TSB#07-108-16R. They claimed that the seat must have gotten wet to create this error code, but it seems to me to be the same problem as was reported in the :NUMBER: WUM-98R NHTSA ID: 19V-701 DATE: 10/14/19 REVISED: 12/13/19 documents that I found on the NHSTA site. I think the same issue is in this newer harness that was in the older one. On August 16,2022, we picked up the vehicle from its other repairs (60,000 mile service and AC condenser replacement). The dealer had just reset the B1650 code. We drove less than 50 miles before the “SRS airbag system needs to be checked” error message came back on. It only seems to come on at certain times when the passenger is over 190lbs. In addition, every once in a while the passenger seatbelt alarm goes off with no one in the seat. The only way to get it to stop is to engage the seatbelt. The Subaru dealer wants to replace the seat cushion with the harness and the ODS mat for a total of $1600.00. I believe that this was one of the options to do in 2020, but they opted for only replacing the cable, not the full sensor and seat.
Corrective Action:
My vehicle had the WUM98 Safety recall completed on March 09, 2020. In July 2022, the SRS system started giving error messages that the system needed to be checked. It seemed to reset when the vehicle was turned off and restarted. When it happened for the 3rd time in 3 weeks, I took it in to the Subaru Dealership where they found this: B1650 Perform Diag TSB#07-108-16R. They claimed that the seat must have gotten wet to create this error code, but it seems to me to be the same problem as was reported in the :NUMBER: WUM-98R NHTSA ID: 19V-701 DATE: 10/14/19 REVISED: 12/13/19 documents that I found on the NHSTA site. I think the same issue is in this newer harness that was in the older one. On August 16,2022, we picked up the vehicle from its other repairs (60,000 mile service and AC condenser replacement). The dealer had just reset the B1650 code. We drove less than 50 miles before the “SRS airbag system needs to be checked” error message came back on. It only seems to come on at certain times when the passenger is over 190lbs. In addition, every once in a while the passenger seatbelt alarm goes off with no one in the seat. The only way to get it to stop is to engage the seatbelt. The Subaru dealer wants to replace the seat cushion with the harness and the ODS mat for a total of $1600.00. I believe that this was one of the options to do in 2020, but they opted for only replacing the cable, not the full sensor and seat.
Additional Notes:
My vehicle had the WUM98 Safety recall completed on March 09, 2020. In July 2022, the SRS system started giving error messages that the system needed to be checked. It seemed to reset when the vehicle was turned off and restarted. When it happened for the 3rd time in 3 weeks, I took it in to the Subaru Dealership where they found this: B1650 Perform Diag TSB#07-108-16R. They claimed that the seat must have gotten wet to create this error code, but it seems to me to be the same problem as was reported in the :NUMBER: WUM-98R NHTSA ID: 19V-701 DATE: 10/14/19 REVISED: 12/13/19 documents that I found on the NHSTA site. I think the same issue is in this newer harness that was in the older one. On August 16,2022, we picked up the vehicle from its other repairs (60,000 mile service and AC condenser replacement). The dealer had just reset the B1650 code. We drove less than 50 miles before the “SRS airbag system needs to be checked” error message came back on. It only seems to come on at certain times when the passenger is over 190lbs. In addition, every once in a while the passenger seatbelt alarm goes off with no one in the seat. The only way to get it to stop is to engage the seatbelt. The Subaru dealer wants to replace the seat cushion with the harness and the ODS mat for a total of $1600.00. I believe that this was one of the options to do in 2020, but they opted for only replacing the cable, not the full sensor and seat.
Mfg Campaign: 11480238
Recall Date: Aug 19, 2022
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Subaru Forester. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger's side front seat and air bag sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.
Corrective Action:
The contact owns a 2017 Subaru Forester. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger's side front seat and air bag sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.
Additional Notes:
The contact owns a 2017 Subaru Forester. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger's side front seat and air bag sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.
Mfg Campaign: 11479728
Recall Date: Aug 17, 2022
Subaru Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2017 Subaru Forester. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger's side front seat and air bag sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.
Corrective Action:
The contact owns a 2017 Subaru Forester. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger's side front seat and air bag sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.
Additional Notes:
The contact owns a 2017 Subaru Forester. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger's side front seat and air bag sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.
Mfg Campaign: 11479728
Recall Date: Aug 17, 2022
Subaru Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
The contact owns a 2017 Subaru Forester. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger's side front seat and air bag sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.
Corrective Action:
The contact owns a 2017 Subaru Forester. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger's side front seat and air bag sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.
Additional Notes:
The contact owns a 2017 Subaru Forester. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger's side front seat and air bag sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.
Mfg Campaign: 11479728
Recall Date: Aug 17, 2022
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
After coming to a complete stop, the vehicle, a 2017 Subaru Forrester suddenly and without driver input surged forward. It crashed into a large garbage can directly in front of the vehicle, crushing it. It then continued forward crushing two whole-home air conditioning units and driving one of them into a brick wall, dislodging and breaking some of the bricks. The vehicle suffered considerable front end damage including the bumper, right front fender, and right headlight. The collision avoidance system should have prevented this occurrence as the flat sided municipal type garbage can was directly in front of the car. Furthermore the front air-bag did not deploy despite the considerable damage to the front bumper.
Corrective Action:
After coming to a complete stop, the vehicle, a 2017 Subaru Forrester suddenly and without driver input surged forward. It crashed into a large garbage can directly in front of the vehicle, crushing it. It then continued forward crushing two whole-home air conditioning units and driving one of them into a brick wall, dislodging and breaking some of the bricks. The vehicle suffered considerable front end damage including the bumper, right front fender, and right headlight. The collision avoidance system should have prevented this occurrence as the flat sided municipal type garbage can was directly in front of the car. Furthermore the front air-bag did not deploy despite the considerable damage to the front bumper.
Additional Notes:
After coming to a complete stop, the vehicle, a 2017 Subaru Forrester suddenly and without driver input surged forward. It crashed into a large garbage can directly in front of the vehicle, crushing it. It then continued forward crushing two whole-home air conditioning units and driving one of them into a brick wall, dislodging and breaking some of the bricks. The vehicle suffered considerable front end damage including the bumper, right front fender, and right headlight. The collision avoidance system should have prevented this occurrence as the flat sided municipal type garbage can was directly in front of the car. Furthermore the front air-bag did not deploy despite the considerable damage to the front bumper.
Mfg Campaign: 11479243
Recall Date: Aug 14, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Subaru Forester. The contact stated while driving approximately 50 MPH, the vehicle suddenly stalled. The contact veered to the side of the road and turned off the vehicle. There were no warning lights illuminated. The vehicle was towed to the dealer where the transmission clutch was replaced. However, the failure reoccurred while driving approximately 30 MPH, and the vehicle had 95,000 miles. The vehicle was towed to the dealer who diagnosed that the transmission clutch, the ball bearings, and the flywheel needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.
Corrective Action:
The contact owns a 2017 Subaru Forester. The contact stated while driving approximately 50 MPH, the vehicle suddenly stalled. The contact veered to the side of the road and turned off the vehicle. There were no warning lights illuminated. The vehicle was towed to the dealer where the transmission clutch was replaced. However, the failure reoccurred while driving approximately 30 MPH, and the vehicle had 95,000 miles. The vehicle was towed to the dealer who diagnosed that the transmission clutch, the ball bearings, and the flywheel needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.
Additional Notes:
The contact owns a 2017 Subaru Forester. The contact stated while driving approximately 50 MPH, the vehicle suddenly stalled. The contact veered to the side of the road and turned off the vehicle. There were no warning lights illuminated. The vehicle was towed to the dealer where the transmission clutch was replaced. However, the failure reoccurred while driving approximately 30 MPH, and the vehicle had 95,000 miles. The vehicle was towed to the dealer who diagnosed that the transmission clutch, the ball bearings, and the flywheel needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.
Mfg Campaign: 11479043
Recall Date: Aug 12, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery drains if not driven approximately every 5 days. We have replaced battery three times. We’ve asked the local Subaru dealer a couple of times why the battery goes dead so quickly. Their response it’s a known issue. Not good that whenever we park the car or take it out of town we have to take a battery charger with us. This includes manually unlocking doors, climbing over back seat to get to the charger.
Corrective Action:
Battery drains if not driven approximately every 5 days. We have replaced battery three times. We’ve asked the local Subaru dealer a couple of times why the battery goes dead so quickly. Their response it’s a known issue. Not good that whenever we park the car or take it out of town we have to take a battery charger with us. This includes manually unlocking doors, climbing over back seat to get to the charger.
Additional Notes:
Battery drains if not driven approximately every 5 days. We have replaced battery three times. We’ve asked the local Subaru dealer a couple of times why the battery goes dead so quickly. Their response it’s a known issue. Not good that whenever we park the car or take it out of town we have to take a battery charger with us. This includes manually unlocking doors, climbing over back seat to get to the charger.
Mfg Campaign: 11479070
Recall Date: Aug 12, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The lower part of the windshield has cracked and I have no incident that occurred to cause it to crack. If a piece of gravel caused it, it was so small to not even be noticed by me. I have never had a windshield crack so easily in all my years of driving.
Corrective Action:
The lower part of the windshield has cracked and I have no incident that occurred to cause it to crack. If a piece of gravel caused it, it was so small to not even be noticed by me. I have never had a windshield crack so easily in all my years of driving.
Additional Notes:
The lower part of the windshield has cracked and I have no incident that occurred to cause it to crack. If a piece of gravel caused it, it was so small to not even be noticed by me. I have never had a windshield crack so easily in all my years of driving.
Mfg Campaign: 11478875
Recall Date: Aug 11, 2022
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
We have a 2017 Subaru Forester 2.5i Premium with Eyesight with 58,582 miles. During the first week in June, 2022 the Eyesight System failed and displayed an error message that stated to “See Owner’s Manual “. The Owner’s Manual stated ”take the vehicle to Subaru dealer for servicing” which we did on June 9, 2022. The Subaru servicing dealer’s statement from the diagnostic invoice states “Checked for codes in all systems found code B2809 VDC Malfunction in Eyesight module. Checked code in VDC module found C1742 wheel cylinder pressure sensor ran test for code lead to needing VDC module replaced “. Subaru parts stated to the dealership that the part would not be available until July 30, 2022 when that date came I was notified that part would not be available until Aug. 8, 2022. I was notified again on Aug. 9, 2022 of another delay only this time indefinite as to when it may be available. Without the Eyesight System the following safety functions that I am aware of do not work 1) Adaptive cruise control, 2) Emergency front braking, 3) Lane departure and Lane keeping assistance, 4) Forward collision warning, and there may be other safety features that are connected to this system that I am not aware of.
Corrective Action:
We have a 2017 Subaru Forester 2.5i Premium with Eyesight with 58,582 miles. During the first week in June, 2022 the Eyesight System failed and displayed an error message that stated to “See Owner’s Manual “. The Owner’s Manual stated ”take the vehicle to Subaru dealer for servicing” which we did on June 9, 2022. The Subaru servicing dealer’s statement from the diagnostic invoice states “Checked for codes in all systems found code B2809 VDC Malfunction in Eyesight module. Checked code in VDC module found C1742 wheel cylinder pressure sensor ran test for code lead to needing VDC module replaced “. Subaru parts stated to the dealership that the part would not be available until July 30, 2022 when that date came I was notified that part would not be available until Aug. 8, 2022. I was notified again on Aug. 9, 2022 of another delay only this time indefinite as to when it may be available. Without the Eyesight System the following safety functions that I am aware of do not work 1) Adaptive cruise control, 2) Emergency front braking, 3) Lane departure and Lane keeping assistance, 4) Forward collision warning, and there may be other safety features that are connected to this system that I am not aware of.
Additional Notes:
We have a 2017 Subaru Forester 2.5i Premium with Eyesight with 58,582 miles. During the first week in June, 2022 the Eyesight System failed and displayed an error message that stated to “See Owner’s Manual “. The Owner’s Manual stated ”take the vehicle to Subaru dealer for servicing” which we did on June 9, 2022. The Subaru servicing dealer’s statement from the diagnostic invoice states “Checked for codes in all systems found code B2809 VDC Malfunction in Eyesight module. Checked code in VDC module found C1742 wheel cylinder pressure sensor ran test for code lead to needing VDC module replaced “. Subaru parts stated to the dealership that the part would not be available until July 30, 2022 when that date came I was notified that part would not be available until Aug. 8, 2022. I was notified again on Aug. 9, 2022 of another delay only this time indefinite as to when it may be available. Without the Eyesight System the following safety functions that I am aware of do not work 1) Adaptive cruise control, 2) Emergency front braking, 3) Lane departure and Lane keeping assistance, 4) Forward collision warning, and there may be other safety features that are connected to this system that I am not aware of.
Mfg Campaign: 11478482
Recall Date: Aug 9, 2022
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We have a 2017 Subaru Forester 2.5i Premium with Eyesight with 58,582 miles. During the first week in June, 2022 the Eyesight System failed and displayed an error message that stated to “See Owner’s Manual “. The Owner’s Manual stated ”take the vehicle to Subaru dealer for servicing” which we did on June 9, 2022. The Subaru servicing dealer’s statement from the diagnostic invoice states “Checked for codes in all systems found code B2809 VDC Malfunction in Eyesight module. Checked code in VDC module found C1742 wheel cylinder pressure sensor ran test for code lead to needing VDC module replaced “. Subaru parts stated to the dealership that the part would not be available until July 30, 2022 when that date came I was notified that part would not be available until Aug. 8, 2022. I was notified again on Aug. 9, 2022 of another delay only this time indefinite as to when it may be available. Without the Eyesight System the following safety functions that I am aware of do not work 1) Adaptive cruise control, 2) Emergency front braking, 3) Lane departure and Lane keeping assistance, 4) Forward collision warning, and there may be other safety features that are connected to this system that I am not aware of.
Corrective Action:
We have a 2017 Subaru Forester 2.5i Premium with Eyesight with 58,582 miles. During the first week in June, 2022 the Eyesight System failed and displayed an error message that stated to “See Owner’s Manual “. The Owner’s Manual stated ”take the vehicle to Subaru dealer for servicing” which we did on June 9, 2022. The Subaru servicing dealer’s statement from the diagnostic invoice states “Checked for codes in all systems found code B2809 VDC Malfunction in Eyesight module. Checked code in VDC module found C1742 wheel cylinder pressure sensor ran test for code lead to needing VDC module replaced “. Subaru parts stated to the dealership that the part would not be available until July 30, 2022 when that date came I was notified that part would not be available until Aug. 8, 2022. I was notified again on Aug. 9, 2022 of another delay only this time indefinite as to when it may be available. Without the Eyesight System the following safety functions that I am aware of do not work 1) Adaptive cruise control, 2) Emergency front braking, 3) Lane departure and Lane keeping assistance, 4) Forward collision warning, and there may be other safety features that are connected to this system that I am not aware of.
Additional Notes:
We have a 2017 Subaru Forester 2.5i Premium with Eyesight with 58,582 miles. During the first week in June, 2022 the Eyesight System failed and displayed an error message that stated to “See Owner’s Manual “. The Owner’s Manual stated ”take the vehicle to Subaru dealer for servicing” which we did on June 9, 2022. The Subaru servicing dealer’s statement from the diagnostic invoice states “Checked for codes in all systems found code B2809 VDC Malfunction in Eyesight module. Checked code in VDC module found C1742 wheel cylinder pressure sensor ran test for code lead to needing VDC module replaced “. Subaru parts stated to the dealership that the part would not be available until July 30, 2022 when that date came I was notified that part would not be available until Aug. 8, 2022. I was notified again on Aug. 9, 2022 of another delay only this time indefinite as to when it may be available. Without the Eyesight System the following safety functions that I am aware of do not work 1) Adaptive cruise control, 2) Emergency front braking, 3) Lane departure and Lane keeping assistance, 4) Forward collision warning, and there may be other safety features that are connected to this system that I am not aware of.
Mfg Campaign: 11478482
Recall Date: Aug 9, 2022
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
We have a 2017 Subaru Forester 2.5i Premium with Eyesight with 58,582 miles. During the first week in June, 2022 the Eyesight System failed and displayed an error message that stated to “See Owner’s Manual “. The Owner’s Manual stated ”take the vehicle to Subaru dealer for servicing” which we did on June 9, 2022. The Subaru servicing dealer’s statement from the diagnostic invoice states “Checked for codes in all systems found code B2809 VDC Malfunction in Eyesight module. Checked code in VDC module found C1742 wheel cylinder pressure sensor ran test for code lead to needing VDC module replaced “. Subaru parts stated to the dealership that the part would not be available until July 30, 2022 when that date came I was notified that part would not be available until Aug. 8, 2022. I was notified again on Aug. 9, 2022 of another delay only this time indefinite as to when it may be available. Without the Eyesight System the following safety functions that I am aware of do not work 1) Adaptive cruise control, 2) Emergency front braking, 3) Lane departure and Lane keeping assistance, 4) Forward collision warning, and there may be other safety features that are connected to this system that I am not aware of.
Corrective Action:
We have a 2017 Subaru Forester 2.5i Premium with Eyesight with 58,582 miles. During the first week in June, 2022 the Eyesight System failed and displayed an error message that stated to “See Owner’s Manual “. The Owner’s Manual stated ”take the vehicle to Subaru dealer for servicing” which we did on June 9, 2022. The Subaru servicing dealer’s statement from the diagnostic invoice states “Checked for codes in all systems found code B2809 VDC Malfunction in Eyesight module. Checked code in VDC module found C1742 wheel cylinder pressure sensor ran test for code lead to needing VDC module replaced “. Subaru parts stated to the dealership that the part would not be available until July 30, 2022 when that date came I was notified that part would not be available until Aug. 8, 2022. I was notified again on Aug. 9, 2022 of another delay only this time indefinite as to when it may be available. Without the Eyesight System the following safety functions that I am aware of do not work 1) Adaptive cruise control, 2) Emergency front braking, 3) Lane departure and Lane keeping assistance, 4) Forward collision warning, and there may be other safety features that are connected to this system that I am not aware of.
Additional Notes:
We have a 2017 Subaru Forester 2.5i Premium with Eyesight with 58,582 miles. During the first week in June, 2022 the Eyesight System failed and displayed an error message that stated to “See Owner’s Manual “. The Owner’s Manual stated ”take the vehicle to Subaru dealer for servicing” which we did on June 9, 2022. The Subaru servicing dealer’s statement from the diagnostic invoice states “Checked for codes in all systems found code B2809 VDC Malfunction in Eyesight module. Checked code in VDC module found C1742 wheel cylinder pressure sensor ran test for code lead to needing VDC module replaced “. Subaru parts stated to the dealership that the part would not be available until July 30, 2022 when that date came I was notified that part would not be available until Aug. 8, 2022. I was notified again on Aug. 9, 2022 of another delay only this time indefinite as to when it may be available. Without the Eyesight System the following safety functions that I am aware of do not work 1) Adaptive cruise control, 2) Emergency front braking, 3) Lane departure and Lane keeping assistance, 4) Forward collision warning, and there may be other safety features that are connected to this system that I am not aware of.
Mfg Campaign: 11478482
Recall Date: Aug 9, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNKNOWN I was pulling toward a parking space. We heard a loud revving sound and the car jumped forward. I braked and then after a short discussion with my passenger trying to figure out what just happened I proceeded to turn into the space. All of a sudden the car revved even louder rapidly accelerated and we hit the pole grazing another vehicle. Felt like someone rammed us but nobody else was behind us when I looked in the rear mirror. Thank God nobody was hurt but if someone was walking in that area they could have been killed. There was almost seven thousand dollars in damage from the car wrapping around the pole and we are very lucky it happened in a parking lot
Corrective Action:
UNKNOWN I was pulling toward a parking space. We heard a loud revving sound and the car jumped forward. I braked and then after a short discussion with my passenger trying to figure out what just happened I proceeded to turn into the space. All of a sudden the car revved even louder rapidly accelerated and we hit the pole grazing another vehicle. Felt like someone rammed us but nobody else was behind us when I looked in the rear mirror. Thank God nobody was hurt but if someone was walking in that area they could have been killed. There was almost seven thousand dollars in damage from the car wrapping around the pole and we are very lucky it happened in a parking lot
Additional Notes:
UNKNOWN I was pulling toward a parking space. We heard a loud revving sound and the car jumped forward. I braked and then after a short discussion with my passenger trying to figure out what just happened I proceeded to turn into the space. All of a sudden the car revved even louder rapidly accelerated and we hit the pole grazing another vehicle. Felt like someone rammed us but nobody else was behind us when I looked in the rear mirror. Thank God nobody was hurt but if someone was walking in that area they could have been killed. There was almost seven thousand dollars in damage from the car wrapping around the pole and we are very lucky it happened in a parking lot
Mfg Campaign: 11477728
Recall Date: Aug 5, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2 new battery drains dead just sitting in the driveway.
Corrective Action:
2 new battery drains dead just sitting in the driveway.
Additional Notes:
2 new battery drains dead just sitting in the driveway.
Mfg Campaign: 11476863
Recall Date: Aug 1, 2022
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The passenger seat air bag sensor failed. The seat cushion/ airbag sensor assembly was replaced under a recall at 43,000 miles. It was replaced with an identical assembly which has now failed at 113,000 miles. Subaru says they will not cover the cost ($1,150) of this 2nd replacement because the car is now out of warranty. I argued that the 1st part was defective and was replaced with an identical defective part. They (the Subaru customer advocate office) said the car was out of warranty so they were not responsible. The subaru tech who checked it said the seat may have been damaged by a spill since there were stains on the seat, tho he did note that the cushion was dry. It has worked correctly since he examined it. I think it is obvious that Subaru had a new design for this sensor and introduced it on the new model 2017 forester. The problem was limited to the Forester. I feel that they made a mistake on a vital piece of safety equipment and should own that mistake for the life of the car. Since I intend to keep this car for another 200,000 miles, and the part lasts an average of 56,000 miles, it will need to be replaced another 3 or 4 times and I do not feel that I should pay for Subaru's mistake. If the other 320,000 foresters that were recalled have the same part failure that I have and subaru charges them $1,150 each then subaru will be taking $368 million from their customers to pay for an engineering mistake. And then again. And again.
Corrective Action:
The passenger seat air bag sensor failed. The seat cushion/ airbag sensor assembly was replaced under a recall at 43,000 miles. It was replaced with an identical assembly which has now failed at 113,000 miles. Subaru says they will not cover the cost ($1,150) of this 2nd replacement because the car is now out of warranty. I argued that the 1st part was defective and was replaced with an identical defective part. They (the Subaru customer advocate office) said the car was out of warranty so they were not responsible. The subaru tech who checked it said the seat may have been damaged by a spill since there were stains on the seat, tho he did note that the cushion was dry. It has worked correctly since he examined it. I think it is obvious that Subaru had a new design for this sensor and introduced it on the new model 2017 forester. The problem was limited to the Forester. I feel that they made a mistake on a vital piece of safety equipment and should own that mistake for the life of the car. Since I intend to keep this car for another 200,000 miles, and the part lasts an average of 56,000 miles, it will need to be replaced another 3 or 4 times and I do not feel that I should pay for Subaru's mistake. If the other 320,000 foresters that were recalled have the same part failure that I have and subaru charges them $1,150 each then subaru will be taking $368 million from their customers to pay for an engineering mistake. And then again. And again.
Additional Notes:
The passenger seat air bag sensor failed. The seat cushion/ airbag sensor assembly was replaced under a recall at 43,000 miles. It was replaced with an identical assembly which has now failed at 113,000 miles. Subaru says they will not cover the cost ($1,150) of this 2nd replacement because the car is now out of warranty. I argued that the 1st part was defective and was replaced with an identical defective part. They (the Subaru customer advocate office) said the car was out of warranty so they were not responsible. The subaru tech who checked it said the seat may have been damaged by a spill since there were stains on the seat, tho he did note that the cushion was dry. It has worked correctly since he examined it. I think it is obvious that Subaru had a new design for this sensor and introduced it on the new model 2017 forester. The problem was limited to the Forester. I feel that they made a mistake on a vital piece of safety equipment and should own that mistake for the life of the car. Since I intend to keep this car for another 200,000 miles, and the part lasts an average of 56,000 miles, it will need to be replaced another 3 or 4 times and I do not feel that I should pay for Subaru's mistake. If the other 320,000 foresters that were recalled have the same part failure that I have and subaru charges them $1,150 each then subaru will be taking $368 million from their customers to pay for an engineering mistake. And then again. And again.
Mfg Campaign: 11476705
Recall Date: Jul 30, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There appears to be a parasitic battery drain in the vehicle when it is stopped and all electrical systems are off (lights, heated seats, chargers etc) but the key is in the ignition. The most recent event was 7/20/2022 when the car was stopped for fueling and the key left in the ignition for no more than 10 minutes. Battery discharged sufficiently in that time that the car would not start requiring roadside assistance. Spoke with dealer who stated to keep the key 30 feet from the car (note, this is NOT a smart key car) and to ensure all is off as all computer electricals will continue to run even with the car off. Will be having a battery test next week but I see that this is a recurring issue for this make/model on this forum. The same problem happened in December 2021, although at that time the weather was also severely cold and the key was in the ignition (all electrical systems off) for approximately 45 minutes. The issue is one of personal safety and being stranded in a vehicle which cannot be moved (steering and transmission locked due to low/no power) as well as cost in time and money to investigate and remedy the issue. It is also an issue of functionality and usability. If I cannot leave the key in the ignition with the car off, I am unable to use any accessories or even my safety flashers in the event the situation would warrant it.
Corrective Action:
There appears to be a parasitic battery drain in the vehicle when it is stopped and all electrical systems are off (lights, heated seats, chargers etc) but the key is in the ignition. The most recent event was 7/20/2022 when the car was stopped for fueling and the key left in the ignition for no more than 10 minutes. Battery discharged sufficiently in that time that the car would not start requiring roadside assistance. Spoke with dealer who stated to keep the key 30 feet from the car (note, this is NOT a smart key car) and to ensure all is off as all computer electricals will continue to run even with the car off. Will be having a battery test next week but I see that this is a recurring issue for this make/model on this forum. The same problem happened in December 2021, although at that time the weather was also severely cold and the key was in the ignition (all electrical systems off) for approximately 45 minutes. The issue is one of personal safety and being stranded in a vehicle which cannot be moved (steering and transmission locked due to low/no power) as well as cost in time and money to investigate and remedy the issue. It is also an issue of functionality and usability. If I cannot leave the key in the ignition with the car off, I am unable to use any accessories or even my safety flashers in the event the situation would warrant it.
Additional Notes:
There appears to be a parasitic battery drain in the vehicle when it is stopped and all electrical systems are off (lights, heated seats, chargers etc) but the key is in the ignition. The most recent event was 7/20/2022 when the car was stopped for fueling and the key left in the ignition for no more than 10 minutes. Battery discharged sufficiently in that time that the car would not start requiring roadside assistance. Spoke with dealer who stated to keep the key 30 feet from the car (note, this is NOT a smart key car) and to ensure all is off as all computer electricals will continue to run even with the car off. Will be having a battery test next week but I see that this is a recurring issue for this make/model on this forum. The same problem happened in December 2021, although at that time the weather was also severely cold and the key was in the ignition (all electrical systems off) for approximately 45 minutes. The issue is one of personal safety and being stranded in a vehicle which cannot be moved (steering and transmission locked due to low/no power) as well as cost in time and money to investigate and remedy the issue. It is also an issue of functionality and usability. If I cannot leave the key in the ignition with the car off, I am unable to use any accessories or even my safety flashers in the event the situation would warrant it.
Mfg Campaign: 11475084
Recall Date: Jul 21, 2022
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