Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUM-98
Recall Date: Oct 3, 2019
Consumer Complaints
724 ComplaintsSubaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The Tire Pressure Monitoring System module failed which also disabled the key fob remotes. I had the TPMS module replaced 3 times. The first occurrence was on August 26th 2021 and was confirmed by the dealership Subaru Service Center. During the failure and malfunction of the module, the dashboard warned about not to drive because there is problems with the tires and key fob not working. This worried me because of the potential safety to me and others if I continued to drive with defective tires. Eventually I found out my tires did not have any problems. After the module malfunctioned the second time, the service center replaced it stating that the first module was defective. Several months passed by and the module failed the third time. I started to research online and found that other Subaru owners experienced similar issues and figured out that water such as from heavy rain leaked through the roof railing gasket into the area where the TPMS module is kept and shorted out. When I went in to the service center the third time, I explained my investigation and eventually the associate agreed that was the cause. I think without me telling them this, they would have just replaced the module stating another defective unit. This discovery had them not only replace the TPMS module, reprogram my key fobs but also replace the roof railings and it's gasket which they made me pay $960.43.
Corrective Action:
The Tire Pressure Monitoring System module failed which also disabled the key fob remotes. I had the TPMS module replaced 3 times. The first occurrence was on August 26th 2021 and was confirmed by the dealership Subaru Service Center. During the failure and malfunction of the module, the dashboard warned about not to drive because there is problems with the tires and key fob not working. This worried me because of the potential safety to me and others if I continued to drive with defective tires. Eventually I found out my tires did not have any problems. After the module malfunctioned the second time, the service center replaced it stating that the first module was defective. Several months passed by and the module failed the third time. I started to research online and found that other Subaru owners experienced similar issues and figured out that water such as from heavy rain leaked through the roof railing gasket into the area where the TPMS module is kept and shorted out. When I went in to the service center the third time, I explained my investigation and eventually the associate agreed that was the cause. I think without me telling them this, they would have just replaced the module stating another defective unit. This discovery had them not only replace the TPMS module, reprogram my key fobs but also replace the roof railings and it's gasket which they made me pay $960.43.
Additional Notes:
The Tire Pressure Monitoring System module failed which also disabled the key fob remotes. I had the TPMS module replaced 3 times. The first occurrence was on August 26th 2021 and was confirmed by the dealership Subaru Service Center. During the failure and malfunction of the module, the dashboard warned about not to drive because there is problems with the tires and key fob not working. This worried me because of the potential safety to me and others if I continued to drive with defective tires. Eventually I found out my tires did not have any problems. After the module malfunctioned the second time, the service center replaced it stating that the first module was defective. Several months passed by and the module failed the third time. I started to research online and found that other Subaru owners experienced similar issues and figured out that water such as from heavy rain leaked through the roof railing gasket into the area where the TPMS module is kept and shorted out. When I went in to the service center the third time, I explained my investigation and eventually the associate agreed that was the cause. I think without me telling them this, they would have just replaced the module stating another defective unit. This discovery had them not only replace the TPMS module, reprogram my key fobs but also replace the roof railings and it's gasket which they made me pay $960.43.
Mfg Campaign: 11460981
Recall Date: Apr 16, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2017 Subaru Forester that I bought brand new with only 5 miles on it at the time. Within the first year my battery needed replaced twice! I am still having this issue 5 years later and have purchased sometimes 2 batteries a year depending! The windshield also cracked within the first year I bought the car. I had it fixed and it cracked again this time not under warranty and the crack is in front of my eyesight sensor which makes my eyesight turn off which is very dangerous. I have seen MANY complaints on the windshield issue online with 2021 foresters. This is unacceptable. I am very unsatisfied with the company for not fixing this issue or making it right. I would not buy another Subaru or recommend anyone to buy one until they fix these problems.
Corrective Action:
I have a 2017 Subaru Forester that I bought brand new with only 5 miles on it at the time. Within the first year my battery needed replaced twice! I am still having this issue 5 years later and have purchased sometimes 2 batteries a year depending! The windshield also cracked within the first year I bought the car. I had it fixed and it cracked again this time not under warranty and the crack is in front of my eyesight sensor which makes my eyesight turn off which is very dangerous. I have seen MANY complaints on the windshield issue online with 2021 foresters. This is unacceptable. I am very unsatisfied with the company for not fixing this issue or making it right. I would not buy another Subaru or recommend anyone to buy one until they fix these problems.
Additional Notes:
I have a 2017 Subaru Forester that I bought brand new with only 5 miles on it at the time. Within the first year my battery needed replaced twice! I am still having this issue 5 years later and have purchased sometimes 2 batteries a year depending! The windshield also cracked within the first year I bought the car. I had it fixed and it cracked again this time not under warranty and the crack is in front of my eyesight sensor which makes my eyesight turn off which is very dangerous. I have seen MANY complaints on the windshield issue online with 2021 foresters. This is unacceptable. I am very unsatisfied with the company for not fixing this issue or making it right. I would not buy another Subaru or recommend anyone to buy one until they fix these problems.
Mfg Campaign: 11458270
Recall Date: Mar 25, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I have a 2017 Subaru Forester that I bought brand new with only 5 miles on it at the time. Within the first year my battery needed replaced twice! I am still having this issue 5 years later and have purchased sometimes 2 batteries a year depending! The windshield also cracked within the first year I bought the car. I had it fixed and it cracked again this time not under warranty and the crack is in front of my eyesight sensor which makes my eyesight turn off which is very dangerous. I have seen MANY complaints on the windshield issue online with 2021 foresters. This is unacceptable. I am very unsatisfied with the company for not fixing this issue or making it right. I would not buy another Subaru or recommend anyone to buy one until they fix these problems.
Corrective Action:
I have a 2017 Subaru Forester that I bought brand new with only 5 miles on it at the time. Within the first year my battery needed replaced twice! I am still having this issue 5 years later and have purchased sometimes 2 batteries a year depending! The windshield also cracked within the first year I bought the car. I had it fixed and it cracked again this time not under warranty and the crack is in front of my eyesight sensor which makes my eyesight turn off which is very dangerous. I have seen MANY complaints on the windshield issue online with 2021 foresters. This is unacceptable. I am very unsatisfied with the company for not fixing this issue or making it right. I would not buy another Subaru or recommend anyone to buy one until they fix these problems.
Additional Notes:
I have a 2017 Subaru Forester that I bought brand new with only 5 miles on it at the time. Within the first year my battery needed replaced twice! I am still having this issue 5 years later and have purchased sometimes 2 batteries a year depending! The windshield also cracked within the first year I bought the car. I had it fixed and it cracked again this time not under warranty and the crack is in front of my eyesight sensor which makes my eyesight turn off which is very dangerous. I have seen MANY complaints on the windshield issue online with 2021 foresters. This is unacceptable. I am very unsatisfied with the company for not fixing this issue or making it right. I would not buy another Subaru or recommend anyone to buy one until they fix these problems.
Mfg Campaign: 11458270
Recall Date: Mar 25, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2nd Battery in two years is dying while car is off. 1st battery did the same, and the dealership replaced it under warranty. There is a parasitic drain somewhere, that bleeds the battery while not in use. Every start is sluggish, and if a week goes by without driving the battery is totally dead. All user related electronic possibilities have been accounted for, i.e. cabin lights, trunk latch, etc
Corrective Action:
2nd Battery in two years is dying while car is off. 1st battery did the same, and the dealership replaced it under warranty. There is a parasitic drain somewhere, that bleeds the battery while not in use. Every start is sluggish, and if a week goes by without driving the battery is totally dead. All user related electronic possibilities have been accounted for, i.e. cabin lights, trunk latch, etc
Additional Notes:
2nd Battery in two years is dying while car is off. 1st battery did the same, and the dealership replaced it under warranty. There is a parasitic drain somewhere, that bleeds the battery while not in use. Every start is sluggish, and if a week goes by without driving the battery is totally dead. All user related electronic possibilities have been accounted for, i.e. cabin lights, trunk latch, etc
Mfg Campaign: 11458116
Recall Date: Mar 24, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2017 Subaru Forester. The contact stated while his wife was driving approximately 50 MPH, she heard an abnormal noise. The contact stated no warning light was illuminated. The driver was able to park and noticed a crack on the passenger side windshield going horizontal to the roofline. The contact did not notify the dealer or manufacturer. The vehicle was not repaired. The contact stated that on another occasion while the vehicle was at a stationary in the driveway, he noticed a second crack on the driver’s side windshield going horizontal to the roofline. The contact took the vehicle to local dealer, where it was diagnosed with needing the front windshield to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2017 Subaru Forester. The contact stated while his wife was driving approximately 50 MPH, she heard an abnormal noise. The contact stated no warning light was illuminated. The driver was able to park and noticed a crack on the passenger side windshield going horizontal to the roofline. The contact did not notify the dealer or manufacturer. The vehicle was not repaired. The contact stated that on another occasion while the vehicle was at a stationary in the driveway, he noticed a second crack on the driver’s side windshield going horizontal to the roofline. The contact took the vehicle to local dealer, where it was diagnosed with needing the front windshield to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2017 Subaru Forester. The contact stated while his wife was driving approximately 50 MPH, she heard an abnormal noise. The contact stated no warning light was illuminated. The driver was able to park and noticed a crack on the passenger side windshield going horizontal to the roofline. The contact did not notify the dealer or manufacturer. The vehicle was not repaired. The contact stated that on another occasion while the vehicle was at a stationary in the driveway, he noticed a second crack on the driver’s side windshield going horizontal to the roofline. The contact took the vehicle to local dealer, where it was diagnosed with needing the front windshield to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
Mfg Campaign: 11457279
Recall Date: Mar 18, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery is constantly dying and the car needs to be jumped often. The battery has been replaced and the connections have been cleaned multiple times. The battery can still be completely drained even if it is started every day.
Corrective Action:
The battery is constantly dying and the car needs to be jumped often. The battery has been replaced and the connections have been cleaned multiple times. The battery can still be completely drained even if it is started every day.
Additional Notes:
The battery is constantly dying and the car needs to be jumped often. The battery has been replaced and the connections have been cleaned multiple times. The battery can still be completely drained even if it is started every day.
Mfg Campaign: 11456539
Recall Date: Mar 14, 2022
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
On 19 January 22 while driving approx 60mph on I-95N s/o exit 92 (at that point hwy is divided 2 lanes n/b), the steering wheel suddenly froze and decelerated to 20mph, sending my vehicle leftward into passing lane in the path of tractor trailers traveling at high speeds. I don't know how but I was able to wrestle car back into r/h lane and off hwy. It was towed to a repair shop where the alignment was severely off. They also found evidence that the r front brake had locked. They replaced calipers and realigned wheels. Within 20 miles after repairs the steering again became very stiff. I had the car towed to my mechanic who found "numerous" codes indicating failure of steering control module and rack and pinion assy. Since that time it has been realigned three times but I still feel the steering is erratic with vibration of both the steering cheel and chassis. After 2 attempts, a Subaru service shop seems to have eliminated the steering wheel vibration by dismounting the damaged front tires and switching the damaged outer treads onto the inside. This has now made the car feel like it wobbles under 20mph and over 55mph. They have pronounced the car safe to drive, despite my concern for the way the car feels while driving.
Corrective Action:
On 19 January 22 while driving approx 60mph on I-95N s/o exit 92 (at that point hwy is divided 2 lanes n/b), the steering wheel suddenly froze and decelerated to 20mph, sending my vehicle leftward into passing lane in the path of tractor trailers traveling at high speeds. I don't know how but I was able to wrestle car back into r/h lane and off hwy. It was towed to a repair shop where the alignment was severely off. They also found evidence that the r front brake had locked. They replaced calipers and realigned wheels. Within 20 miles after repairs the steering again became very stiff. I had the car towed to my mechanic who found "numerous" codes indicating failure of steering control module and rack and pinion assy. Since that time it has been realigned three times but I still feel the steering is erratic with vibration of both the steering cheel and chassis. After 2 attempts, a Subaru service shop seems to have eliminated the steering wheel vibration by dismounting the damaged front tires and switching the damaged outer treads onto the inside. This has now made the car feel like it wobbles under 20mph and over 55mph. They have pronounced the car safe to drive, despite my concern for the way the car feels while driving.
Additional Notes:
On 19 January 22 while driving approx 60mph on I-95N s/o exit 92 (at that point hwy is divided 2 lanes n/b), the steering wheel suddenly froze and decelerated to 20mph, sending my vehicle leftward into passing lane in the path of tractor trailers traveling at high speeds. I don't know how but I was able to wrestle car back into r/h lane and off hwy. It was towed to a repair shop where the alignment was severely off. They also found evidence that the r front brake had locked. They replaced calipers and realigned wheels. Within 20 miles after repairs the steering again became very stiff. I had the car towed to my mechanic who found "numerous" codes indicating failure of steering control module and rack and pinion assy. Since that time it has been realigned three times but I still feel the steering is erratic with vibration of both the steering cheel and chassis. After 2 attempts, a Subaru service shop seems to have eliminated the steering wheel vibration by dismounting the damaged front tires and switching the damaged outer treads onto the inside. This has now made the car feel like it wobbles under 20mph and over 55mph. They have pronounced the car safe to drive, despite my concern for the way the car feels while driving.
Mfg Campaign: 11455826
Recall Date: Mar 9, 2022
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Potential Consequences:
On 19 January 22 while driving approx 60mph on I-95N s/o exit 92 (at that point hwy is divided 2 lanes n/b), the steering wheel suddenly froze and decelerated to 20mph, sending my vehicle leftward into passing lane in the path of tractor trailers traveling at high speeds. I don't know how but I was able to wrestle car back into r/h lane and off hwy. It was towed to a repair shop where the alignment was severely off. They also found evidence that the r front brake had locked. They replaced calipers and realigned wheels. Within 20 miles after repairs the steering again became very stiff. I had the car towed to my mechanic who found "numerous" codes indicating failure of steering control module and rack and pinion assy. Since that time it has been realigned three times but I still feel the steering is erratic with vibration of both the steering cheel and chassis. After 2 attempts, a Subaru service shop seems to have eliminated the steering wheel vibration by dismounting the damaged front tires and switching the damaged outer treads onto the inside. This has now made the car feel like it wobbles under 20mph and over 55mph. They have pronounced the car safe to drive, despite my concern for the way the car feels while driving.
Corrective Action:
On 19 January 22 while driving approx 60mph on I-95N s/o exit 92 (at that point hwy is divided 2 lanes n/b), the steering wheel suddenly froze and decelerated to 20mph, sending my vehicle leftward into passing lane in the path of tractor trailers traveling at high speeds. I don't know how but I was able to wrestle car back into r/h lane and off hwy. It was towed to a repair shop where the alignment was severely off. They also found evidence that the r front brake had locked. They replaced calipers and realigned wheels. Within 20 miles after repairs the steering again became very stiff. I had the car towed to my mechanic who found "numerous" codes indicating failure of steering control module and rack and pinion assy. Since that time it has been realigned three times but I still feel the steering is erratic with vibration of both the steering cheel and chassis. After 2 attempts, a Subaru service shop seems to have eliminated the steering wheel vibration by dismounting the damaged front tires and switching the damaged outer treads onto the inside. This has now made the car feel like it wobbles under 20mph and over 55mph. They have pronounced the car safe to drive, despite my concern for the way the car feels while driving.
Additional Notes:
On 19 January 22 while driving approx 60mph on I-95N s/o exit 92 (at that point hwy is divided 2 lanes n/b), the steering wheel suddenly froze and decelerated to 20mph, sending my vehicle leftward into passing lane in the path of tractor trailers traveling at high speeds. I don't know how but I was able to wrestle car back into r/h lane and off hwy. It was towed to a repair shop where the alignment was severely off. They also found evidence that the r front brake had locked. They replaced calipers and realigned wheels. Within 20 miles after repairs the steering again became very stiff. I had the car towed to my mechanic who found "numerous" codes indicating failure of steering control module and rack and pinion assy. Since that time it has been realigned three times but I still feel the steering is erratic with vibration of both the steering cheel and chassis. After 2 attempts, a Subaru service shop seems to have eliminated the steering wheel vibration by dismounting the damaged front tires and switching the damaged outer treads onto the inside. This has now made the car feel like it wobbles under 20mph and over 55mph. They have pronounced the car safe to drive, despite my concern for the way the car feels while driving.
Mfg Campaign: 11455826
Recall Date: Mar 9, 2022
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Subaru Forester. The contact stated that the "Air bag Off" warning light was illuminated on the passenger’s side of the instrument panel; indicating that the passenger’s side air bag was deactivated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 19V701000 (Air Bags). The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 38,000. The VIN was not available.
Corrective Action:
The contact owns a 2017 Subaru Forester. The contact stated that the "Air bag Off" warning light was illuminated on the passenger’s side of the instrument panel; indicating that the passenger’s side air bag was deactivated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 19V701000 (Air Bags). The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 38,000. The VIN was not available.
Additional Notes:
The contact owns a 2017 Subaru Forester. The contact stated that the "Air bag Off" warning light was illuminated on the passenger’s side of the instrument panel; indicating that the passenger’s side air bag was deactivated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 19V701000 (Air Bags). The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 38,000. The VIN was not available.
Mfg Campaign: 11455692
Recall Date: Mar 8, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield fractured from the right wiper heater embedded into the windshield while the car was parked. The incident happened on 2/28/2022. The car is scheduled for a windshield replacement as it should not be driven.
Corrective Action:
Windshield fractured from the right wiper heater embedded into the windshield while the car was parked. The incident happened on 2/28/2022. The car is scheduled for a windshield replacement as it should not be driven.
Additional Notes:
Windshield fractured from the right wiper heater embedded into the windshield while the car was parked. The incident happened on 2/28/2022. The car is scheduled for a windshield replacement as it should not be driven.
Mfg Campaign: 11454571
Recall Date: Feb 28, 2022
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The exhaust pipe assembly for our 2017 non-turbo Subaru Forester has failed. Two other similar complaints for this model and year vehicle have been submitted to NHTSA (ID#’s 11429564 and 11395158). Exhaust fumes spread within the vehicle cabin and presents a significant safety and health issue for occupants. A similar problem has been reported for turbo charge vehicles for which Subaru issued a voluntary emissions recall on March 27, 2020. No such recall for non-turbo vehicles has been issued by Subaru. The vehicle will be inspected by the local dealer. I request NHTSA investigate this issue and request Subaru expand its voluntary emissions recall to non-turbo vehicles.
Corrective Action:
The exhaust pipe assembly for our 2017 non-turbo Subaru Forester has failed. Two other similar complaints for this model and year vehicle have been submitted to NHTSA (ID#’s 11429564 and 11395158). Exhaust fumes spread within the vehicle cabin and presents a significant safety and health issue for occupants. A similar problem has been reported for turbo charge vehicles for which Subaru issued a voluntary emissions recall on March 27, 2020. No such recall for non-turbo vehicles has been issued by Subaru. The vehicle will be inspected by the local dealer. I request NHTSA investigate this issue and request Subaru expand its voluntary emissions recall to non-turbo vehicles.
Additional Notes:
The exhaust pipe assembly for our 2017 non-turbo Subaru Forester has failed. Two other similar complaints for this model and year vehicle have been submitted to NHTSA (ID#’s 11429564 and 11395158). Exhaust fumes spread within the vehicle cabin and presents a significant safety and health issue for occupants. A similar problem has been reported for turbo charge vehicles for which Subaru issued a voluntary emissions recall on March 27, 2020. No such recall for non-turbo vehicles has been issued by Subaru. The vehicle will be inspected by the local dealer. I request NHTSA investigate this issue and request Subaru expand its voluntary emissions recall to non-turbo vehicles.
Mfg Campaign: 11453653
Recall Date: Feb 23, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2017 Subaru Forester has had its battery replaced twice. There is obviously either a problem with Subaru batteries, or there is something inherent in the electrical system of the vehicle that drains the battery. For a senior citizen, a dead battery when travelling is not only an inconvenience, but could be a major problem, especially in the winter months. I understand there is a class action lawsuit against Subaru for battery problems. I just want to add one more log to the fire.
Corrective Action:
My 2017 Subaru Forester has had its battery replaced twice. There is obviously either a problem with Subaru batteries, or there is something inherent in the electrical system of the vehicle that drains the battery. For a senior citizen, a dead battery when travelling is not only an inconvenience, but could be a major problem, especially in the winter months. I understand there is a class action lawsuit against Subaru for battery problems. I just want to add one more log to the fire.
Additional Notes:
My 2017 Subaru Forester has had its battery replaced twice. There is obviously either a problem with Subaru batteries, or there is something inherent in the electrical system of the vehicle that drains the battery. For a senior citizen, a dead battery when travelling is not only an inconvenience, but could be a major problem, especially in the winter months. I understand there is a class action lawsuit against Subaru for battery problems. I just want to add one more log to the fire.
Mfg Campaign: 11453491
Recall Date: Feb 22, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
cracked front windshield for no known reason
Corrective Action:
cracked front windshield for no known reason
Additional Notes:
cracked front windshield for no known reason
Mfg Campaign: 11452272
Recall Date: Feb 16, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
cracked front windshield for no known reason
Corrective Action:
cracked front windshield for no known reason
Additional Notes:
cracked front windshield for no known reason
Mfg Campaign: 11452272
Recall Date: Feb 16, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Starting our 2017 Forrester has seemed sluggish recently, so we had the battery, starting system, and alternator checked. The starting system and alternator were in good working order. The battery's cold cranking amps (CCA) were below 400. The rated CCA for this battery is 525. It is less than 2 years old, but the check results indicated that it should be replaced. The check did reveal a "parasitic current drain" when the vehicle was turned off, which (most likely) has resulted in damage to the battery extensive enough to require replacement. To date, this has not left us stranded, but the potential for such an occurrence certainly exists. Further, there is a class action lawsuit concerning this issue currently making it's way through the court system. Originally, this lawsuit did not have any Forrester owners included. I plan to contact the law firm and be added.
Corrective Action:
Starting our 2017 Forrester has seemed sluggish recently, so we had the battery, starting system, and alternator checked. The starting system and alternator were in good working order. The battery's cold cranking amps (CCA) were below 400. The rated CCA for this battery is 525. It is less than 2 years old, but the check results indicated that it should be replaced. The check did reveal a "parasitic current drain" when the vehicle was turned off, which (most likely) has resulted in damage to the battery extensive enough to require replacement. To date, this has not left us stranded, but the potential for such an occurrence certainly exists. Further, there is a class action lawsuit concerning this issue currently making it's way through the court system. Originally, this lawsuit did not have any Forrester owners included. I plan to contact the law firm and be added.
Additional Notes:
Starting our 2017 Forrester has seemed sluggish recently, so we had the battery, starting system, and alternator checked. The starting system and alternator were in good working order. The battery's cold cranking amps (CCA) were below 400. The rated CCA for this battery is 525. It is less than 2 years old, but the check results indicated that it should be replaced. The check did reveal a "parasitic current drain" when the vehicle was turned off, which (most likely) has resulted in damage to the battery extensive enough to require replacement. To date, this has not left us stranded, but the potential for such an occurrence certainly exists. Further, there is a class action lawsuit concerning this issue currently making it's way through the court system. Originally, this lawsuit did not have any Forrester owners included. I plan to contact the law firm and be added.
Mfg Campaign: 11450846
Recall Date: Feb 7, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Subaru Forester. The contact stated while driving over 60 MPH, the vehicle would shudder and produce a loud noise coming from the engine compartment. The vehicle was taken to a local dealer where it was diagnosed and determined that the lower control arm bushing and transmission pan needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2017 Subaru Forester. The contact stated while driving over 60 MPH, the vehicle would shudder and produce a loud noise coming from the engine compartment. The vehicle was taken to a local dealer where it was diagnosed and determined that the lower control arm bushing and transmission pan needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2017 Subaru Forester. The contact stated while driving over 60 MPH, the vehicle would shudder and produce a loud noise coming from the engine compartment. The vehicle was taken to a local dealer where it was diagnosed and determined that the lower control arm bushing and transmission pan needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.
Mfg Campaign: 11450432
Recall Date: Feb 4, 2022
Subaru Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2017 Subaru Forester. The contact stated while driving over 60 MPH, the vehicle would shudder and produce a loud noise coming from the engine compartment. The vehicle was taken to a local dealer where it was diagnosed and determined that the lower control arm bushing and transmission pan needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2017 Subaru Forester. The contact stated while driving over 60 MPH, the vehicle would shudder and produce a loud noise coming from the engine compartment. The vehicle was taken to a local dealer where it was diagnosed and determined that the lower control arm bushing and transmission pan needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2017 Subaru Forester. The contact stated while driving over 60 MPH, the vehicle would shudder and produce a loud noise coming from the engine compartment. The vehicle was taken to a local dealer where it was diagnosed and determined that the lower control arm bushing and transmission pan needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.
Mfg Campaign: 11450432
Recall Date: Feb 4, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I filed a NHTSA report on 7/19/2021 about having to replace my 2017 Subaru Forester's battery for the 3rd time in a 4 year old vehicle. I now am submitting another Complaint as now that #3 battery (all installed by Subaru Dealers) has FAILED, with #3 battery only 10 months old with approximately 6,000 miles driven with that battery. At about 8 months after the new battery install (battery #3), I brought vehicle to Subaru saying problem with battery (told it was "good") to only have it FAIL approx. 6 weeks later. While at Dealership I telephoned Subaru Customer Care indicating that the statistical probability of 4 batteries FAIL in a 2017 vehicle (purchased NEW), is indicative of something WRONG WITH THE CAR. I'm exhausted of being told this happens to batteries. No, it doesn't. I bought a Subaru for reliability, but this battery failure rate is unacceptable. #FixTheBatteryProblemSubaru
Corrective Action:
I filed a NHTSA report on 7/19/2021 about having to replace my 2017 Subaru Forester's battery for the 3rd time in a 4 year old vehicle. I now am submitting another Complaint as now that #3 battery (all installed by Subaru Dealers) has FAILED, with #3 battery only 10 months old with approximately 6,000 miles driven with that battery. At about 8 months after the new battery install (battery #3), I brought vehicle to Subaru saying problem with battery (told it was "good") to only have it FAIL approx. 6 weeks later. While at Dealership I telephoned Subaru Customer Care indicating that the statistical probability of 4 batteries FAIL in a 2017 vehicle (purchased NEW), is indicative of something WRONG WITH THE CAR. I'm exhausted of being told this happens to batteries. No, it doesn't. I bought a Subaru for reliability, but this battery failure rate is unacceptable. #FixTheBatteryProblemSubaru
Additional Notes:
I filed a NHTSA report on 7/19/2021 about having to replace my 2017 Subaru Forester's battery for the 3rd time in a 4 year old vehicle. I now am submitting another Complaint as now that #3 battery (all installed by Subaru Dealers) has FAILED, with #3 battery only 10 months old with approximately 6,000 miles driven with that battery. At about 8 months after the new battery install (battery #3), I brought vehicle to Subaru saying problem with battery (told it was "good") to only have it FAIL approx. 6 weeks later. While at Dealership I telephoned Subaru Customer Care indicating that the statistical probability of 4 batteries FAIL in a 2017 vehicle (purchased NEW), is indicative of something WRONG WITH THE CAR. I'm exhausted of being told this happens to batteries. No, it doesn't. I bought a Subaru for reliability, but this battery failure rate is unacceptable. #FixTheBatteryProblemSubaru
Mfg Campaign: 11450149
Recall Date: Feb 3, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery dies often
Corrective Action:
Battery dies often
Additional Notes:
Battery dies often
Mfg Campaign: 11448990
Recall Date: Jan 26, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Excessive battery drain/replacement. I have had to replace the car's battery five times since purchasing the vehicle new in 2017. The newest replacement battery has lasted 3 months. The vehicle was brought to Subaru dealership at least on two occasions to evaluate/diagnose the problem and Subaru was unable to detect any problem with the electrical system/battery.
Corrective Action:
Excessive battery drain/replacement. I have had to replace the car's battery five times since purchasing the vehicle new in 2017. The newest replacement battery has lasted 3 months. The vehicle was brought to Subaru dealership at least on two occasions to evaluate/diagnose the problem and Subaru was unable to detect any problem with the electrical system/battery.
Additional Notes:
Excessive battery drain/replacement. I have had to replace the car's battery five times since purchasing the vehicle new in 2017. The newest replacement battery has lasted 3 months. The vehicle was brought to Subaru dealership at least on two occasions to evaluate/diagnose the problem and Subaru was unable to detect any problem with the electrical system/battery.
Mfg Campaign: 11448689
Recall Date: Jan 24, 2022
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