SUBARU FORESTER 2017

Complete listing of complaints and recalls for this vehicle

724
Complaints
1
Recalls

Complaints & Recalls

724 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Subaru Of America, Inc.
NHTSA Campaign: 19V701000 SAFETY RECALL
366.3K Vehicles Affected
Recall Date: Oct 3, 2019
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Potential Risk:
If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.
FREE Recall Solution:
Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WUM-98
Notice Date: Feb 11, 2020
Recall Date: Oct 3, 2019

Consumer Complaints

724 Complaints
Subaru Of America, Inc.
Campaign: 11446628 Other
Jan 7, 2022
Defect Description:

STEERING

Potential Consequences:

When operating the vehicle at low and high speeds, the EyeSight system intermittently turns off with a "check owner's manual" message and the system remains off until at least the next vehicle restart. Additionally, after the EyeSight system disengages, when making turns at low speeds (turning corners), the steering shudders (quick violent turns to the left and right), the EyeSight warning light disappears and then re-appears after the vehicle turn is completed. At the same time the vehicle steering shudders, some portion of the internal electrical system appears to be reset (any radio / music system turns off temporarily, and the user-selected display in the main instrument panel resets to its default setting. This puts the vehicle occupant(s) at risk as it introduces an unsafe driving condition due to the vehicle shudder, which may result in a driver panic-reacting, or the vehicle failing to remain in the intended lane.

Corrective Action:

When operating the vehicle at low and high speeds, the EyeSight system intermittently turns off with a "check owner's manual" message and the system remains off until at least the next vehicle restart. Additionally, after the EyeSight system disengages, when making turns at low speeds (turning corners), the steering shudders (quick violent turns to the left and right), the EyeSight warning light disappears and then re-appears after the vehicle turn is completed. At the same time the vehicle steering shudders, some portion of the internal electrical system appears to be reset (any radio / music system turns off temporarily, and the user-selected display in the main instrument panel resets to its default setting. This puts the vehicle occupant(s) at risk as it introduces an unsafe driving condition due to the vehicle shudder, which may result in a driver panic-reacting, or the vehicle failing to remain in the intended lane.

Additional Notes:

When operating the vehicle at low and high speeds, the EyeSight system intermittently turns off with a "check owner's manual" message and the system remains off until at least the next vehicle restart. Additionally, after the EyeSight system disengages, when making turns at low speeds (turning corners), the steering shudders (quick violent turns to the left and right), the EyeSight warning light disappears and then re-appears after the vehicle turn is completed. At the same time the vehicle steering shudders, some portion of the internal electrical system appears to be reset (any radio / music system turns off temporarily, and the user-selected display in the main instrument panel resets to its default setting. This puts the vehicle occupant(s) at risk as it introduces an unsafe driving condition due to the vehicle shudder, which may result in a driver panic-reacting, or the vehicle failing to remain in the intended lane.

Manufacturer: SUBARU
Mfg Campaign: 11446628
Notice Date: Jan 7, 2022
Recall Date: Jan 7, 2022
Subaru Of America, Inc.
Campaign: 11446628 Other
Jan 7, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

When operating the vehicle at low and high speeds, the EyeSight system intermittently turns off with a "check owner's manual" message and the system remains off until at least the next vehicle restart. Additionally, after the EyeSight system disengages, when making turns at low speeds (turning corners), the steering shudders (quick violent turns to the left and right), the EyeSight warning light disappears and then re-appears after the vehicle turn is completed. At the same time the vehicle steering shudders, some portion of the internal electrical system appears to be reset (any radio / music system turns off temporarily, and the user-selected display in the main instrument panel resets to its default setting. This puts the vehicle occupant(s) at risk as it introduces an unsafe driving condition due to the vehicle shudder, which may result in a driver panic-reacting, or the vehicle failing to remain in the intended lane.

Corrective Action:

When operating the vehicle at low and high speeds, the EyeSight system intermittently turns off with a "check owner's manual" message and the system remains off until at least the next vehicle restart. Additionally, after the EyeSight system disengages, when making turns at low speeds (turning corners), the steering shudders (quick violent turns to the left and right), the EyeSight warning light disappears and then re-appears after the vehicle turn is completed. At the same time the vehicle steering shudders, some portion of the internal electrical system appears to be reset (any radio / music system turns off temporarily, and the user-selected display in the main instrument panel resets to its default setting. This puts the vehicle occupant(s) at risk as it introduces an unsafe driving condition due to the vehicle shudder, which may result in a driver panic-reacting, or the vehicle failing to remain in the intended lane.

Additional Notes:

When operating the vehicle at low and high speeds, the EyeSight system intermittently turns off with a "check owner's manual" message and the system remains off until at least the next vehicle restart. Additionally, after the EyeSight system disengages, when making turns at low speeds (turning corners), the steering shudders (quick violent turns to the left and right), the EyeSight warning light disappears and then re-appears after the vehicle turn is completed. At the same time the vehicle steering shudders, some portion of the internal electrical system appears to be reset (any radio / music system turns off temporarily, and the user-selected display in the main instrument panel resets to its default setting. This puts the vehicle occupant(s) at risk as it introduces an unsafe driving condition due to the vehicle shudder, which may result in a driver panic-reacting, or the vehicle failing to remain in the intended lane.

Manufacturer: SUBARU
Mfg Campaign: 11446628
Notice Date: Jan 7, 2022
Recall Date: Jan 7, 2022
Subaru Of America, Inc.
Campaign: 11446628 Other
Jan 7, 2022
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

When operating the vehicle at low and high speeds, the EyeSight system intermittently turns off with a "check owner's manual" message and the system remains off until at least the next vehicle restart. Additionally, after the EyeSight system disengages, when making turns at low speeds (turning corners), the steering shudders (quick violent turns to the left and right), the EyeSight warning light disappears and then re-appears after the vehicle turn is completed. At the same time the vehicle steering shudders, some portion of the internal electrical system appears to be reset (any radio / music system turns off temporarily, and the user-selected display in the main instrument panel resets to its default setting. This puts the vehicle occupant(s) at risk as it introduces an unsafe driving condition due to the vehicle shudder, which may result in a driver panic-reacting, or the vehicle failing to remain in the intended lane.

Corrective Action:

When operating the vehicle at low and high speeds, the EyeSight system intermittently turns off with a "check owner's manual" message and the system remains off until at least the next vehicle restart. Additionally, after the EyeSight system disengages, when making turns at low speeds (turning corners), the steering shudders (quick violent turns to the left and right), the EyeSight warning light disappears and then re-appears after the vehicle turn is completed. At the same time the vehicle steering shudders, some portion of the internal electrical system appears to be reset (any radio / music system turns off temporarily, and the user-selected display in the main instrument panel resets to its default setting. This puts the vehicle occupant(s) at risk as it introduces an unsafe driving condition due to the vehicle shudder, which may result in a driver panic-reacting, or the vehicle failing to remain in the intended lane.

Additional Notes:

When operating the vehicle at low and high speeds, the EyeSight system intermittently turns off with a "check owner's manual" message and the system remains off until at least the next vehicle restart. Additionally, after the EyeSight system disengages, when making turns at low speeds (turning corners), the steering shudders (quick violent turns to the left and right), the EyeSight warning light disappears and then re-appears after the vehicle turn is completed. At the same time the vehicle steering shudders, some portion of the internal electrical system appears to be reset (any radio / music system turns off temporarily, and the user-selected display in the main instrument panel resets to its default setting. This puts the vehicle occupant(s) at risk as it introduces an unsafe driving condition due to the vehicle shudder, which may result in a driver panic-reacting, or the vehicle failing to remain in the intended lane.

Manufacturer: SUBARU
Mfg Campaign: 11446628
Notice Date: Jan 7, 2022
Recall Date: Jan 7, 2022
Subaru Of America, Inc.
Campaign: 11446131 Other
Jan 4, 2022
Defect Description:

STEERING

Potential Consequences:

BACKED CAR OUT OF THE GARAGE AND WAS UNABLE TO TURN THE WHEEL PROPERLY. THERE WAS NO POWER STEERING AND A LIGHT ON THE DASH INDICATED SAME. CALLED MY SON, WHO ASKED ME TO PULL FRONT, BACK, AND THEN PARK AND TURN OFF ENGINE AND RESTART. THIS CAUSED THE POWER STEERING TO WORK PROPERLY. APPT W SUBARU FOUND FAILURE OF GEARBOX. THEY STATE, WARRANTY ONLY COVERS IF BOX IS CRACKED DUE TO ROAD SALT. NO OUTSIDE DAMAGE SEEN. COST $1637.26 TO ME . ONLY 34,744 MILES ON THE CAR/GARAGE KEPT

Corrective Action:

BACKED CAR OUT OF THE GARAGE AND WAS UNABLE TO TURN THE WHEEL PROPERLY. THERE WAS NO POWER STEERING AND A LIGHT ON THE DASH INDICATED SAME. CALLED MY SON, WHO ASKED ME TO PULL FRONT, BACK, AND THEN PARK AND TURN OFF ENGINE AND RESTART. THIS CAUSED THE POWER STEERING TO WORK PROPERLY. APPT W SUBARU FOUND FAILURE OF GEARBOX. THEY STATE, WARRANTY ONLY COVERS IF BOX IS CRACKED DUE TO ROAD SALT. NO OUTSIDE DAMAGE SEEN. COST $1637.26 TO ME . ONLY 34,744 MILES ON THE CAR/GARAGE KEPT

Additional Notes:

BACKED CAR OUT OF THE GARAGE AND WAS UNABLE TO TURN THE WHEEL PROPERLY. THERE WAS NO POWER STEERING AND A LIGHT ON THE DASH INDICATED SAME. CALLED MY SON, WHO ASKED ME TO PULL FRONT, BACK, AND THEN PARK AND TURN OFF ENGINE AND RESTART. THIS CAUSED THE POWER STEERING TO WORK PROPERLY. APPT W SUBARU FOUND FAILURE OF GEARBOX. THEY STATE, WARRANTY ONLY COVERS IF BOX IS CRACKED DUE TO ROAD SALT. NO OUTSIDE DAMAGE SEEN. COST $1637.26 TO ME . ONLY 34,744 MILES ON THE CAR/GARAGE KEPT

Manufacturer: SUBARU
Mfg Campaign: 11446131
Notice Date: Jan 4, 2022
Recall Date: Jan 4, 2022
Subaru Of America, Inc.
Campaign: 11445728 Other
Dec 31, 2021
Defect Description:

AIR BAGS

Potential Consequences:

Srs airbag system needs to be checked error. Airbag not going on sometimes when passenger is in seat

Corrective Action:

Srs airbag system needs to be checked error. Airbag not going on sometimes when passenger is in seat

Additional Notes:

Srs airbag system needs to be checked error. Airbag not going on sometimes when passenger is in seat

Manufacturer: SUBARU
Mfg Campaign: 11445728
Notice Date: Dec 31, 2021
Recall Date: Dec 31, 2021
Subaru Of America, Inc.
Campaign: 11445728 Other
Dec 31, 2021
Defect Description:

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Potential Consequences:

Srs airbag system needs to be checked error. Airbag not going on sometimes when passenger is in seat

Corrective Action:

Srs airbag system needs to be checked error. Airbag not going on sometimes when passenger is in seat

Additional Notes:

Srs airbag system needs to be checked error. Airbag not going on sometimes when passenger is in seat

Manufacturer: SUBARU
Mfg Campaign: 11445728
Notice Date: Dec 31, 2021
Recall Date: Dec 31, 2021
Subaru Of America, Inc.
Campaign: 11445669 Other
Dec 30, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Battery will not start car.

Corrective Action:

Battery will not start car.

Additional Notes:

Battery will not start car.

Manufacturer: SUBARU
Mfg Campaign: 11445669
Notice Date: Dec 30, 2021
Recall Date: Dec 30, 2021
Subaru Of America, Inc.
Campaign: 11445491 Other
Dec 29, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Front Windshield has started cracking from the middle top by the rear view mirror and is steadily getting larger making it's way toward driver side of windshield, there is also a chip by the passenger side of windshield

Corrective Action:

Front Windshield has started cracking from the middle top by the rear view mirror and is steadily getting larger making it's way toward driver side of windshield, there is also a chip by the passenger side of windshield

Additional Notes:

Front Windshield has started cracking from the middle top by the rear view mirror and is steadily getting larger making it's way toward driver side of windshield, there is also a chip by the passenger side of windshield

Manufacturer: SUBARU
Mfg Campaign: 11445491
Notice Date: Dec 29, 2021
Recall Date: Dec 29, 2021
Subaru Of America, Inc.
Campaign: 11445491 Other
Dec 29, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Front Windshield has started cracking from the middle top by the rear view mirror and is steadily getting larger making it's way toward driver side of windshield, there is also a chip by the passenger side of windshield

Corrective Action:

Front Windshield has started cracking from the middle top by the rear view mirror and is steadily getting larger making it's way toward driver side of windshield, there is also a chip by the passenger side of windshield

Additional Notes:

Front Windshield has started cracking from the middle top by the rear view mirror and is steadily getting larger making it's way toward driver side of windshield, there is also a chip by the passenger side of windshield

Manufacturer: SUBARU
Mfg Campaign: 11445491
Notice Date: Dec 29, 2021
Recall Date: Dec 29, 2021
Subaru Of America, Inc.
Campaign: 11443560 Other
Dec 13, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The battery had died multiple times and we replaced it only to continue to have the problem. Dealer service says that we must be leaving the lights on or that we need to run the car more to recharge the battery. Being stranded in upstate NY with a dead battery in winter is a safety problem.

Corrective Action:

The battery had died multiple times and we replaced it only to continue to have the problem. Dealer service says that we must be leaving the lights on or that we need to run the car more to recharge the battery. Being stranded in upstate NY with a dead battery in winter is a safety problem.

Additional Notes:

The battery had died multiple times and we replaced it only to continue to have the problem. Dealer service says that we must be leaving the lights on or that we need to run the car more to recharge the battery. Being stranded in upstate NY with a dead battery in winter is a safety problem.

Manufacturer: SUBARU
Mfg Campaign: 11443560
Notice Date: Dec 13, 2021
Recall Date: Dec 13, 2021
Subaru Of America, Inc.
Campaign: 11443435 Other
Dec 11, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

New battery and multiple replacement batteries fail to keep the electrical system charged when the vehicle is turned off. intermittent problem that happens unexpectedly, causing the consumer to be stranded and incur costs for alternate transportation, new battery, and roadside assistance. Multiple class action suits against the company are ongoing.

Corrective Action:

New battery and multiple replacement batteries fail to keep the electrical system charged when the vehicle is turned off. intermittent problem that happens unexpectedly, causing the consumer to be stranded and incur costs for alternate transportation, new battery, and roadside assistance. Multiple class action suits against the company are ongoing.

Additional Notes:

New battery and multiple replacement batteries fail to keep the electrical system charged when the vehicle is turned off. intermittent problem that happens unexpectedly, causing the consumer to be stranded and incur costs for alternate transportation, new battery, and roadside assistance. Multiple class action suits against the company are ongoing.

Manufacturer: SUBARU
Mfg Campaign: 11443435
Notice Date: Dec 11, 2021
Recall Date: Dec 11, 2021
Subaru Of America, Inc.
Campaign: 11439922 Other
Nov 9, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My 2017 Subaru Forester battery died in June 2019, leaving me stranded in a parking lot on a Sunday 50 miles from my home. The battery was still under warranty & was replaced by Subaru. I was told by the Service Manager that the batteries only last approximately 2 years. In early Oct 2021, my car sat idle for 10 days in the airport parking garage at JFK Int'l airport in NYC while I was away. When I returned home, the battery was dead, again stranding my approximately 50 miles from my home. I had to get a jump from a tow company who found that the red terminal on the battery was completely corroded. He advised that I would need to get a new battery when I returned home. I brought the car to Subaru the next day & was told by a tech in the service department that the battery was fine & was at 100% capacity but that the issue was a defective cable connected to the battery which they replaced. I had occasion to bring my Forester to Subaru for service yesterday (11/8/2021) and had the battery checked. This time a more thorough check was done & although the battery again tested at 100%, when it was checked for its capacity from a "cold start", it tested as weak. Again, Subaru replaced the battery.

Corrective Action:

My 2017 Subaru Forester battery died in June 2019, leaving me stranded in a parking lot on a Sunday 50 miles from my home. The battery was still under warranty & was replaced by Subaru. I was told by the Service Manager that the batteries only last approximately 2 years. In early Oct 2021, my car sat idle for 10 days in the airport parking garage at JFK Int'l airport in NYC while I was away. When I returned home, the battery was dead, again stranding my approximately 50 miles from my home. I had to get a jump from a tow company who found that the red terminal on the battery was completely corroded. He advised that I would need to get a new battery when I returned home. I brought the car to Subaru the next day & was told by a tech in the service department that the battery was fine & was at 100% capacity but that the issue was a defective cable connected to the battery which they replaced. I had occasion to bring my Forester to Subaru for service yesterday (11/8/2021) and had the battery checked. This time a more thorough check was done & although the battery again tested at 100%, when it was checked for its capacity from a "cold start", it tested as weak. Again, Subaru replaced the battery.

Additional Notes:

My 2017 Subaru Forester battery died in June 2019, leaving me stranded in a parking lot on a Sunday 50 miles from my home. The battery was still under warranty & was replaced by Subaru. I was told by the Service Manager that the batteries only last approximately 2 years. In early Oct 2021, my car sat idle for 10 days in the airport parking garage at JFK Int'l airport in NYC while I was away. When I returned home, the battery was dead, again stranding my approximately 50 miles from my home. I had to get a jump from a tow company who found that the red terminal on the battery was completely corroded. He advised that I would need to get a new battery when I returned home. I brought the car to Subaru the next day & was told by a tech in the service department that the battery was fine & was at 100% capacity but that the issue was a defective cable connected to the battery which they replaced. I had occasion to bring my Forester to Subaru for service yesterday (11/8/2021) and had the battery checked. This time a more thorough check was done & although the battery again tested at 100%, when it was checked for its capacity from a "cold start", it tested as weak. Again, Subaru replaced the battery.

Manufacturer: SUBARU
Mfg Campaign: 11439922
Notice Date: Nov 9, 2021
Recall Date: Nov 9, 2021
Subaru Of America, Inc.
Campaign: 11439922 Other
Nov 9, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My 2017 Subaru Forester battery died in June 2019, leaving me stranded in a parking lot on a Sunday 50 miles from my home. The battery was still under warranty & was replaced by Subaru. I was told by the Service Manager that the batteries only last approximately 2 years. In early Oct 2021, my car sat idle for 10 days in the airport parking garage at JFK Int'l airport in NYC while I was away. When I returned home, the battery was dead, again stranding my approximately 50 miles from my home. I had to get a jump from a tow company who found that the red terminal on the battery was completely corroded. He advised that I would need to get a new battery when I returned home. I brought the car to Subaru the next day & was told by a tech in the service department that the battery was fine & was at 100% capacity but that the issue was a defective cable connected to the battery which they replaced. I had occasion to bring my Forester to Subaru for service yesterday (11/8/2021) and had the battery checked. This time a more thorough check was done & although the battery again tested at 100%, when it was checked for its capacity from a "cold start", it tested as weak. Again, Subaru replaced the battery.

Corrective Action:

My 2017 Subaru Forester battery died in June 2019, leaving me stranded in a parking lot on a Sunday 50 miles from my home. The battery was still under warranty & was replaced by Subaru. I was told by the Service Manager that the batteries only last approximately 2 years. In early Oct 2021, my car sat idle for 10 days in the airport parking garage at JFK Int'l airport in NYC while I was away. When I returned home, the battery was dead, again stranding my approximately 50 miles from my home. I had to get a jump from a tow company who found that the red terminal on the battery was completely corroded. He advised that I would need to get a new battery when I returned home. I brought the car to Subaru the next day & was told by a tech in the service department that the battery was fine & was at 100% capacity but that the issue was a defective cable connected to the battery which they replaced. I had occasion to bring my Forester to Subaru for service yesterday (11/8/2021) and had the battery checked. This time a more thorough check was done & although the battery again tested at 100%, when it was checked for its capacity from a "cold start", it tested as weak. Again, Subaru replaced the battery.

Additional Notes:

My 2017 Subaru Forester battery died in June 2019, leaving me stranded in a parking lot on a Sunday 50 miles from my home. The battery was still under warranty & was replaced by Subaru. I was told by the Service Manager that the batteries only last approximately 2 years. In early Oct 2021, my car sat idle for 10 days in the airport parking garage at JFK Int'l airport in NYC while I was away. When I returned home, the battery was dead, again stranding my approximately 50 miles from my home. I had to get a jump from a tow company who found that the red terminal on the battery was completely corroded. He advised that I would need to get a new battery when I returned home. I brought the car to Subaru the next day & was told by a tech in the service department that the battery was fine & was at 100% capacity but that the issue was a defective cable connected to the battery which they replaced. I had occasion to bring my Forester to Subaru for service yesterday (11/8/2021) and had the battery checked. This time a more thorough check was done & although the battery again tested at 100%, when it was checked for its capacity from a "cold start", it tested as weak. Again, Subaru replaced the battery.

Manufacturer: SUBARU
Mfg Campaign: 11439922
Notice Date: Nov 9, 2021
Recall Date: Nov 9, 2021
Subaru Of America, Inc.
Campaign: 11439666 Other
Nov 8, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Subaru OEM Windshield glass is too weak and prone to cracking / chipping / breaking. I've owned my car for nearly three years and the windshield glass has cracked three times now. More so than any other vehicle I've owned. I think it is a design flaw which makes the glass too thin / brittle.

Corrective Action:

Subaru OEM Windshield glass is too weak and prone to cracking / chipping / breaking. I've owned my car for nearly three years and the windshield glass has cracked three times now. More so than any other vehicle I've owned. I think it is a design flaw which makes the glass too thin / brittle.

Additional Notes:

Subaru OEM Windshield glass is too weak and prone to cracking / chipping / breaking. I've owned my car for nearly three years and the windshield glass has cracked three times now. More so than any other vehicle I've owned. I think it is a design flaw which makes the glass too thin / brittle.

Manufacturer: SUBARU
Mfg Campaign: 11439666
Notice Date: Nov 8, 2021
Recall Date: Nov 8, 2021
Subaru Of America, Inc.
Campaign: 11439338 Other
Nov 4, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

When I try to turn off the vehicle, the ignition key gets stuck in the ignition switch, and does not turn to the off position; I cannot remove the key. This is a recurring problem that been happening every day for the past three weeks. According to YouTube, there are MANY other people having this same issue, with no fix being provided by Subaru. I’ve tried moving the steering wheel back and forth, tried spraying lubricant in the key hole, with the vehicle is in park, pulled the car up and back to park again, tried with my foot on the brake pedal and foot off the brake pedal while in park, etc., etc. —none of these things work. I’m still having the issue of removing the key from the key hole, and cannot turn the vehicle completely off. One “fix” being provided by consumers on YouTube, is to disengage a selinoid from the key switch. This selinoid prevents the key from being turned off while the vehicle is running—a safety feature, which is now being disengaged by people so frustrated with this problem, because there is no manufacturer documented fix.

Corrective Action:

When I try to turn off the vehicle, the ignition key gets stuck in the ignition switch, and does not turn to the off position; I cannot remove the key. This is a recurring problem that been happening every day for the past three weeks. According to YouTube, there are MANY other people having this same issue, with no fix being provided by Subaru. I’ve tried moving the steering wheel back and forth, tried spraying lubricant in the key hole, with the vehicle is in park, pulled the car up and back to park again, tried with my foot on the brake pedal and foot off the brake pedal while in park, etc., etc. —none of these things work. I’m still having the issue of removing the key from the key hole, and cannot turn the vehicle completely off. One “fix” being provided by consumers on YouTube, is to disengage a selinoid from the key switch. This selinoid prevents the key from being turned off while the vehicle is running—a safety feature, which is now being disengaged by people so frustrated with this problem, because there is no manufacturer documented fix.

Additional Notes:

When I try to turn off the vehicle, the ignition key gets stuck in the ignition switch, and does not turn to the off position; I cannot remove the key. This is a recurring problem that been happening every day for the past three weeks. According to YouTube, there are MANY other people having this same issue, with no fix being provided by Subaru. I’ve tried moving the steering wheel back and forth, tried spraying lubricant in the key hole, with the vehicle is in park, pulled the car up and back to park again, tried with my foot on the brake pedal and foot off the brake pedal while in park, etc., etc. —none of these things work. I’m still having the issue of removing the key from the key hole, and cannot turn the vehicle completely off. One “fix” being provided by consumers on YouTube, is to disengage a selinoid from the key switch. This selinoid prevents the key from being turned off while the vehicle is running—a safety feature, which is now being disengaged by people so frustrated with this problem, because there is no manufacturer documented fix.

Manufacturer: SUBARU
Mfg Campaign: 11439338
Notice Date: Nov 4, 2021
Recall Date: Nov 4, 2021
Subaru Of America, Inc.
Campaign: 11439001 Other
Nov 2, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

Making a sharp turn going slightly uphill from a full stop, the car moves forward enough to enter the intersection and then there is no throttle response. The car does not respond at all to the accelerator peddle. The engine does not stall but rpm drop to idle speed. After a few seconds, throttle response returns. Very dangerous as you move onto a highway because the car lingers in the intersection while the car behaves as if it has totally lost power. This has happened repeatedly but at random times.

Corrective Action:

Making a sharp turn going slightly uphill from a full stop, the car moves forward enough to enter the intersection and then there is no throttle response. The car does not respond at all to the accelerator peddle. The engine does not stall but rpm drop to idle speed. After a few seconds, throttle response returns. Very dangerous as you move onto a highway because the car lingers in the intersection while the car behaves as if it has totally lost power. This has happened repeatedly but at random times.

Additional Notes:

Making a sharp turn going slightly uphill from a full stop, the car moves forward enough to enter the intersection and then there is no throttle response. The car does not respond at all to the accelerator peddle. The engine does not stall but rpm drop to idle speed. After a few seconds, throttle response returns. Very dangerous as you move onto a highway because the car lingers in the intersection while the car behaves as if it has totally lost power. This has happened repeatedly but at random times.

Manufacturer: SUBARU
Mfg Campaign: 11439001
Notice Date: Nov 2, 2021
Recall Date: Nov 2, 2021
Subaru Of America, Inc.
Campaign: 11438887 Other
Nov 1, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

As far as I know, my vehicle is performing as designed, but I am quite serious in thinking this is a safety issue - the radio cannot be muted, or turned off, or the volume decreased, when the transmission in in Reverse, because of interference of its head unit with the backup camera. This is a hugely annoying distraction when trying to parallel park safely and quickly in dense urban settings. I want my backup lights on immediately, once I locate the parking spot I want, but time after time, I forget to turn off the radio before I start trying to park. I am the only owner of the car from new, and it now has about 69,000 miles on it.

Corrective Action:

As far as I know, my vehicle is performing as designed, but I am quite serious in thinking this is a safety issue - the radio cannot be muted, or turned off, or the volume decreased, when the transmission in in Reverse, because of interference of its head unit with the backup camera. This is a hugely annoying distraction when trying to parallel park safely and quickly in dense urban settings. I want my backup lights on immediately, once I locate the parking spot I want, but time after time, I forget to turn off the radio before I start trying to park. I am the only owner of the car from new, and it now has about 69,000 miles on it.

Additional Notes:

As far as I know, my vehicle is performing as designed, but I am quite serious in thinking this is a safety issue - the radio cannot be muted, or turned off, or the volume decreased, when the transmission in in Reverse, because of interference of its head unit with the backup camera. This is a hugely annoying distraction when trying to parallel park safely and quickly in dense urban settings. I want my backup lights on immediately, once I locate the parking spot I want, but time after time, I forget to turn off the radio before I start trying to park. I am the only owner of the car from new, and it now has about 69,000 miles on it.

Manufacturer: SUBARU
Mfg Campaign: 11438887
Notice Date: Nov 1, 2021
Recall Date: Nov 1, 2021
Subaru Of America, Inc.
Campaign: 11438887 Other
Nov 1, 2021
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

As far as I know, my vehicle is performing as designed, but I am quite serious in thinking this is a safety issue - the radio cannot be muted, or turned off, or the volume decreased, when the transmission in in Reverse, because of interference of its head unit with the backup camera. This is a hugely annoying distraction when trying to parallel park safely and quickly in dense urban settings. I want my backup lights on immediately, once I locate the parking spot I want, but time after time, I forget to turn off the radio before I start trying to park. I am the only owner of the car from new, and it now has about 69,000 miles on it.

Corrective Action:

As far as I know, my vehicle is performing as designed, but I am quite serious in thinking this is a safety issue - the radio cannot be muted, or turned off, or the volume decreased, when the transmission in in Reverse, because of interference of its head unit with the backup camera. This is a hugely annoying distraction when trying to parallel park safely and quickly in dense urban settings. I want my backup lights on immediately, once I locate the parking spot I want, but time after time, I forget to turn off the radio before I start trying to park. I am the only owner of the car from new, and it now has about 69,000 miles on it.

Additional Notes:

As far as I know, my vehicle is performing as designed, but I am quite serious in thinking this is a safety issue - the radio cannot be muted, or turned off, or the volume decreased, when the transmission in in Reverse, because of interference of its head unit with the backup camera. This is a hugely annoying distraction when trying to parallel park safely and quickly in dense urban settings. I want my backup lights on immediately, once I locate the parking spot I want, but time after time, I forget to turn off the radio before I start trying to park. I am the only owner of the car from new, and it now has about 69,000 miles on it.

Manufacturer: SUBARU
Mfg Campaign: 11438887
Notice Date: Nov 1, 2021
Recall Date: Nov 1, 2021
Subaru Of America, Inc.
Campaign: 11438887 Other
Nov 1, 2021
Defect Description:

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Potential Consequences:

As far as I know, my vehicle is performing as designed, but I am quite serious in thinking this is a safety issue - the radio cannot be muted, or turned off, or the volume decreased, when the transmission in in Reverse, because of interference of its head unit with the backup camera. This is a hugely annoying distraction when trying to parallel park safely and quickly in dense urban settings. I want my backup lights on immediately, once I locate the parking spot I want, but time after time, I forget to turn off the radio before I start trying to park. I am the only owner of the car from new, and it now has about 69,000 miles on it.

Corrective Action:

As far as I know, my vehicle is performing as designed, but I am quite serious in thinking this is a safety issue - the radio cannot be muted, or turned off, or the volume decreased, when the transmission in in Reverse, because of interference of its head unit with the backup camera. This is a hugely annoying distraction when trying to parallel park safely and quickly in dense urban settings. I want my backup lights on immediately, once I locate the parking spot I want, but time after time, I forget to turn off the radio before I start trying to park. I am the only owner of the car from new, and it now has about 69,000 miles on it.

Additional Notes:

As far as I know, my vehicle is performing as designed, but I am quite serious in thinking this is a safety issue - the radio cannot be muted, or turned off, or the volume decreased, when the transmission in in Reverse, because of interference of its head unit with the backup camera. This is a hugely annoying distraction when trying to parallel park safely and quickly in dense urban settings. I want my backup lights on immediately, once I locate the parking spot I want, but time after time, I forget to turn off the radio before I start trying to park. I am the only owner of the car from new, and it now has about 69,000 miles on it.

Manufacturer: SUBARU
Mfg Campaign: 11438887
Notice Date: Nov 1, 2021
Recall Date: Nov 1, 2021
Subaru Of America, Inc.
Campaign: 11438409 Other
1 Vehicles Affected
Oct 27, 2021
Defect Description:

AIR BAGS

Potential Consequences:

The contact owns a 2017 Subaru Forester. The contact stated that while driving approximately 35 mph the vehicle crashed into a second vehicle causing substantial front end damage to the vehicle. During the crash no airbags in the vehicle deployed. The driver sustained chest and rib injuries and was transported to the hospital. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not yet notified. The failure mileage was 33,000.

Corrective Action:

The contact owns a 2017 Subaru Forester. The contact stated that while driving approximately 35 mph the vehicle crashed into a second vehicle causing substantial front end damage to the vehicle. During the crash no airbags in the vehicle deployed. The driver sustained chest and rib injuries and was transported to the hospital. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not yet notified. The failure mileage was 33,000.

Additional Notes:

The contact owns a 2017 Subaru Forester. The contact stated that while driving approximately 35 mph the vehicle crashed into a second vehicle causing substantial front end damage to the vehicle. During the crash no airbags in the vehicle deployed. The driver sustained chest and rib injuries and was transported to the hospital. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not yet notified. The failure mileage was 33,000.

Manufacturer: SUBARU
Mfg Campaign: 11438409
Notice Date: Oct 27, 2021
Recall Date: Oct 27, 2021

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