Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUM-98
Recall Date: Oct 3, 2019
Consumer Complaints
724 ComplaintsSubaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
When operating the vehicle at low and high speeds, the EyeSight system intermittently turns off with a "check owner's manual" message and the system remains off until at least the next vehicle restart. Additionally, after the EyeSight system disengages, when making turns at low speeds (turning corners), the steering shudders (quick violent turns to the left and right), the EyeSight warning light disappears and then re-appears after the vehicle turn is completed. At the same time the vehicle steering shudders, some portion of the internal electrical system appears to be reset (any radio / music system turns off temporarily, and the user-selected display in the main instrument panel resets to its default setting. This puts the vehicle occupant(s) at risk as it introduces an unsafe driving condition due to the vehicle shudder, which may result in a driver panic-reacting, or the vehicle failing to remain in the intended lane.
Corrective Action:
When operating the vehicle at low and high speeds, the EyeSight system intermittently turns off with a "check owner's manual" message and the system remains off until at least the next vehicle restart. Additionally, after the EyeSight system disengages, when making turns at low speeds (turning corners), the steering shudders (quick violent turns to the left and right), the EyeSight warning light disappears and then re-appears after the vehicle turn is completed. At the same time the vehicle steering shudders, some portion of the internal electrical system appears to be reset (any radio / music system turns off temporarily, and the user-selected display in the main instrument panel resets to its default setting. This puts the vehicle occupant(s) at risk as it introduces an unsafe driving condition due to the vehicle shudder, which may result in a driver panic-reacting, or the vehicle failing to remain in the intended lane.
Additional Notes:
When operating the vehicle at low and high speeds, the EyeSight system intermittently turns off with a "check owner's manual" message and the system remains off until at least the next vehicle restart. Additionally, after the EyeSight system disengages, when making turns at low speeds (turning corners), the steering shudders (quick violent turns to the left and right), the EyeSight warning light disappears and then re-appears after the vehicle turn is completed. At the same time the vehicle steering shudders, some portion of the internal electrical system appears to be reset (any radio / music system turns off temporarily, and the user-selected display in the main instrument panel resets to its default setting. This puts the vehicle occupant(s) at risk as it introduces an unsafe driving condition due to the vehicle shudder, which may result in a driver panic-reacting, or the vehicle failing to remain in the intended lane.
Mfg Campaign: 11446628
Recall Date: Jan 7, 2022
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When operating the vehicle at low and high speeds, the EyeSight system intermittently turns off with a "check owner's manual" message and the system remains off until at least the next vehicle restart. Additionally, after the EyeSight system disengages, when making turns at low speeds (turning corners), the steering shudders (quick violent turns to the left and right), the EyeSight warning light disappears and then re-appears after the vehicle turn is completed. At the same time the vehicle steering shudders, some portion of the internal electrical system appears to be reset (any radio / music system turns off temporarily, and the user-selected display in the main instrument panel resets to its default setting. This puts the vehicle occupant(s) at risk as it introduces an unsafe driving condition due to the vehicle shudder, which may result in a driver panic-reacting, or the vehicle failing to remain in the intended lane.
Corrective Action:
When operating the vehicle at low and high speeds, the EyeSight system intermittently turns off with a "check owner's manual" message and the system remains off until at least the next vehicle restart. Additionally, after the EyeSight system disengages, when making turns at low speeds (turning corners), the steering shudders (quick violent turns to the left and right), the EyeSight warning light disappears and then re-appears after the vehicle turn is completed. At the same time the vehicle steering shudders, some portion of the internal electrical system appears to be reset (any radio / music system turns off temporarily, and the user-selected display in the main instrument panel resets to its default setting. This puts the vehicle occupant(s) at risk as it introduces an unsafe driving condition due to the vehicle shudder, which may result in a driver panic-reacting, or the vehicle failing to remain in the intended lane.
Additional Notes:
When operating the vehicle at low and high speeds, the EyeSight system intermittently turns off with a "check owner's manual" message and the system remains off until at least the next vehicle restart. Additionally, after the EyeSight system disengages, when making turns at low speeds (turning corners), the steering shudders (quick violent turns to the left and right), the EyeSight warning light disappears and then re-appears after the vehicle turn is completed. At the same time the vehicle steering shudders, some portion of the internal electrical system appears to be reset (any radio / music system turns off temporarily, and the user-selected display in the main instrument panel resets to its default setting. This puts the vehicle occupant(s) at risk as it introduces an unsafe driving condition due to the vehicle shudder, which may result in a driver panic-reacting, or the vehicle failing to remain in the intended lane.
Mfg Campaign: 11446628
Recall Date: Jan 7, 2022
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
When operating the vehicle at low and high speeds, the EyeSight system intermittently turns off with a "check owner's manual" message and the system remains off until at least the next vehicle restart. Additionally, after the EyeSight system disengages, when making turns at low speeds (turning corners), the steering shudders (quick violent turns to the left and right), the EyeSight warning light disappears and then re-appears after the vehicle turn is completed. At the same time the vehicle steering shudders, some portion of the internal electrical system appears to be reset (any radio / music system turns off temporarily, and the user-selected display in the main instrument panel resets to its default setting. This puts the vehicle occupant(s) at risk as it introduces an unsafe driving condition due to the vehicle shudder, which may result in a driver panic-reacting, or the vehicle failing to remain in the intended lane.
Corrective Action:
When operating the vehicle at low and high speeds, the EyeSight system intermittently turns off with a "check owner's manual" message and the system remains off until at least the next vehicle restart. Additionally, after the EyeSight system disengages, when making turns at low speeds (turning corners), the steering shudders (quick violent turns to the left and right), the EyeSight warning light disappears and then re-appears after the vehicle turn is completed. At the same time the vehicle steering shudders, some portion of the internal electrical system appears to be reset (any radio / music system turns off temporarily, and the user-selected display in the main instrument panel resets to its default setting. This puts the vehicle occupant(s) at risk as it introduces an unsafe driving condition due to the vehicle shudder, which may result in a driver panic-reacting, or the vehicle failing to remain in the intended lane.
Additional Notes:
When operating the vehicle at low and high speeds, the EyeSight system intermittently turns off with a "check owner's manual" message and the system remains off until at least the next vehicle restart. Additionally, after the EyeSight system disengages, when making turns at low speeds (turning corners), the steering shudders (quick violent turns to the left and right), the EyeSight warning light disappears and then re-appears after the vehicle turn is completed. At the same time the vehicle steering shudders, some portion of the internal electrical system appears to be reset (any radio / music system turns off temporarily, and the user-selected display in the main instrument panel resets to its default setting. This puts the vehicle occupant(s) at risk as it introduces an unsafe driving condition due to the vehicle shudder, which may result in a driver panic-reacting, or the vehicle failing to remain in the intended lane.
Mfg Campaign: 11446628
Recall Date: Jan 7, 2022
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
BACKED CAR OUT OF THE GARAGE AND WAS UNABLE TO TURN THE WHEEL PROPERLY. THERE WAS NO POWER STEERING AND A LIGHT ON THE DASH INDICATED SAME. CALLED MY SON, WHO ASKED ME TO PULL FRONT, BACK, AND THEN PARK AND TURN OFF ENGINE AND RESTART. THIS CAUSED THE POWER STEERING TO WORK PROPERLY. APPT W SUBARU FOUND FAILURE OF GEARBOX. THEY STATE, WARRANTY ONLY COVERS IF BOX IS CRACKED DUE TO ROAD SALT. NO OUTSIDE DAMAGE SEEN. COST $1637.26 TO ME . ONLY 34,744 MILES ON THE CAR/GARAGE KEPT
Corrective Action:
BACKED CAR OUT OF THE GARAGE AND WAS UNABLE TO TURN THE WHEEL PROPERLY. THERE WAS NO POWER STEERING AND A LIGHT ON THE DASH INDICATED SAME. CALLED MY SON, WHO ASKED ME TO PULL FRONT, BACK, AND THEN PARK AND TURN OFF ENGINE AND RESTART. THIS CAUSED THE POWER STEERING TO WORK PROPERLY. APPT W SUBARU FOUND FAILURE OF GEARBOX. THEY STATE, WARRANTY ONLY COVERS IF BOX IS CRACKED DUE TO ROAD SALT. NO OUTSIDE DAMAGE SEEN. COST $1637.26 TO ME . ONLY 34,744 MILES ON THE CAR/GARAGE KEPT
Additional Notes:
BACKED CAR OUT OF THE GARAGE AND WAS UNABLE TO TURN THE WHEEL PROPERLY. THERE WAS NO POWER STEERING AND A LIGHT ON THE DASH INDICATED SAME. CALLED MY SON, WHO ASKED ME TO PULL FRONT, BACK, AND THEN PARK AND TURN OFF ENGINE AND RESTART. THIS CAUSED THE POWER STEERING TO WORK PROPERLY. APPT W SUBARU FOUND FAILURE OF GEARBOX. THEY STATE, WARRANTY ONLY COVERS IF BOX IS CRACKED DUE TO ROAD SALT. NO OUTSIDE DAMAGE SEEN. COST $1637.26 TO ME . ONLY 34,744 MILES ON THE CAR/GARAGE KEPT
Mfg Campaign: 11446131
Recall Date: Jan 4, 2022
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Srs airbag system needs to be checked error. Airbag not going on sometimes when passenger is in seat
Corrective Action:
Srs airbag system needs to be checked error. Airbag not going on sometimes when passenger is in seat
Additional Notes:
Srs airbag system needs to be checked error. Airbag not going on sometimes when passenger is in seat
Mfg Campaign: 11445728
Recall Date: Dec 31, 2021
Subaru Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Potential Consequences:
Srs airbag system needs to be checked error. Airbag not going on sometimes when passenger is in seat
Corrective Action:
Srs airbag system needs to be checked error. Airbag not going on sometimes when passenger is in seat
Additional Notes:
Srs airbag system needs to be checked error. Airbag not going on sometimes when passenger is in seat
Mfg Campaign: 11445728
Recall Date: Dec 31, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Battery will not start car.
Corrective Action:
Battery will not start car.
Additional Notes:
Battery will not start car.
Mfg Campaign: 11445669
Recall Date: Dec 30, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Front Windshield has started cracking from the middle top by the rear view mirror and is steadily getting larger making it's way toward driver side of windshield, there is also a chip by the passenger side of windshield
Corrective Action:
Front Windshield has started cracking from the middle top by the rear view mirror and is steadily getting larger making it's way toward driver side of windshield, there is also a chip by the passenger side of windshield
Additional Notes:
Front Windshield has started cracking from the middle top by the rear view mirror and is steadily getting larger making it's way toward driver side of windshield, there is also a chip by the passenger side of windshield
Mfg Campaign: 11445491
Recall Date: Dec 29, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Front Windshield has started cracking from the middle top by the rear view mirror and is steadily getting larger making it's way toward driver side of windshield, there is also a chip by the passenger side of windshield
Corrective Action:
Front Windshield has started cracking from the middle top by the rear view mirror and is steadily getting larger making it's way toward driver side of windshield, there is also a chip by the passenger side of windshield
Additional Notes:
Front Windshield has started cracking from the middle top by the rear view mirror and is steadily getting larger making it's way toward driver side of windshield, there is also a chip by the passenger side of windshield
Mfg Campaign: 11445491
Recall Date: Dec 29, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery had died multiple times and we replaced it only to continue to have the problem. Dealer service says that we must be leaving the lights on or that we need to run the car more to recharge the battery. Being stranded in upstate NY with a dead battery in winter is a safety problem.
Corrective Action:
The battery had died multiple times and we replaced it only to continue to have the problem. Dealer service says that we must be leaving the lights on or that we need to run the car more to recharge the battery. Being stranded in upstate NY with a dead battery in winter is a safety problem.
Additional Notes:
The battery had died multiple times and we replaced it only to continue to have the problem. Dealer service says that we must be leaving the lights on or that we need to run the car more to recharge the battery. Being stranded in upstate NY with a dead battery in winter is a safety problem.
Mfg Campaign: 11443560
Recall Date: Dec 13, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
New battery and multiple replacement batteries fail to keep the electrical system charged when the vehicle is turned off. intermittent problem that happens unexpectedly, causing the consumer to be stranded and incur costs for alternate transportation, new battery, and roadside assistance. Multiple class action suits against the company are ongoing.
Corrective Action:
New battery and multiple replacement batteries fail to keep the electrical system charged when the vehicle is turned off. intermittent problem that happens unexpectedly, causing the consumer to be stranded and incur costs for alternate transportation, new battery, and roadside assistance. Multiple class action suits against the company are ongoing.
Additional Notes:
New battery and multiple replacement batteries fail to keep the electrical system charged when the vehicle is turned off. intermittent problem that happens unexpectedly, causing the consumer to be stranded and incur costs for alternate transportation, new battery, and roadside assistance. Multiple class action suits against the company are ongoing.
Mfg Campaign: 11443435
Recall Date: Dec 11, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2017 Subaru Forester battery died in June 2019, leaving me stranded in a parking lot on a Sunday 50 miles from my home. The battery was still under warranty & was replaced by Subaru. I was told by the Service Manager that the batteries only last approximately 2 years. In early Oct 2021, my car sat idle for 10 days in the airport parking garage at JFK Int'l airport in NYC while I was away. When I returned home, the battery was dead, again stranding my approximately 50 miles from my home. I had to get a jump from a tow company who found that the red terminal on the battery was completely corroded. He advised that I would need to get a new battery when I returned home. I brought the car to Subaru the next day & was told by a tech in the service department that the battery was fine & was at 100% capacity but that the issue was a defective cable connected to the battery which they replaced. I had occasion to bring my Forester to Subaru for service yesterday (11/8/2021) and had the battery checked. This time a more thorough check was done & although the battery again tested at 100%, when it was checked for its capacity from a "cold start", it tested as weak. Again, Subaru replaced the battery.
Corrective Action:
My 2017 Subaru Forester battery died in June 2019, leaving me stranded in a parking lot on a Sunday 50 miles from my home. The battery was still under warranty & was replaced by Subaru. I was told by the Service Manager that the batteries only last approximately 2 years. In early Oct 2021, my car sat idle for 10 days in the airport parking garage at JFK Int'l airport in NYC while I was away. When I returned home, the battery was dead, again stranding my approximately 50 miles from my home. I had to get a jump from a tow company who found that the red terminal on the battery was completely corroded. He advised that I would need to get a new battery when I returned home. I brought the car to Subaru the next day & was told by a tech in the service department that the battery was fine & was at 100% capacity but that the issue was a defective cable connected to the battery which they replaced. I had occasion to bring my Forester to Subaru for service yesterday (11/8/2021) and had the battery checked. This time a more thorough check was done & although the battery again tested at 100%, when it was checked for its capacity from a "cold start", it tested as weak. Again, Subaru replaced the battery.
Additional Notes:
My 2017 Subaru Forester battery died in June 2019, leaving me stranded in a parking lot on a Sunday 50 miles from my home. The battery was still under warranty & was replaced by Subaru. I was told by the Service Manager that the batteries only last approximately 2 years. In early Oct 2021, my car sat idle for 10 days in the airport parking garage at JFK Int'l airport in NYC while I was away. When I returned home, the battery was dead, again stranding my approximately 50 miles from my home. I had to get a jump from a tow company who found that the red terminal on the battery was completely corroded. He advised that I would need to get a new battery when I returned home. I brought the car to Subaru the next day & was told by a tech in the service department that the battery was fine & was at 100% capacity but that the issue was a defective cable connected to the battery which they replaced. I had occasion to bring my Forester to Subaru for service yesterday (11/8/2021) and had the battery checked. This time a more thorough check was done & although the battery again tested at 100%, when it was checked for its capacity from a "cold start", it tested as weak. Again, Subaru replaced the battery.
Mfg Campaign: 11439922
Recall Date: Nov 9, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2017 Subaru Forester battery died in June 2019, leaving me stranded in a parking lot on a Sunday 50 miles from my home. The battery was still under warranty & was replaced by Subaru. I was told by the Service Manager that the batteries only last approximately 2 years. In early Oct 2021, my car sat idle for 10 days in the airport parking garage at JFK Int'l airport in NYC while I was away. When I returned home, the battery was dead, again stranding my approximately 50 miles from my home. I had to get a jump from a tow company who found that the red terminal on the battery was completely corroded. He advised that I would need to get a new battery when I returned home. I brought the car to Subaru the next day & was told by a tech in the service department that the battery was fine & was at 100% capacity but that the issue was a defective cable connected to the battery which they replaced. I had occasion to bring my Forester to Subaru for service yesterday (11/8/2021) and had the battery checked. This time a more thorough check was done & although the battery again tested at 100%, when it was checked for its capacity from a "cold start", it tested as weak. Again, Subaru replaced the battery.
Corrective Action:
My 2017 Subaru Forester battery died in June 2019, leaving me stranded in a parking lot on a Sunday 50 miles from my home. The battery was still under warranty & was replaced by Subaru. I was told by the Service Manager that the batteries only last approximately 2 years. In early Oct 2021, my car sat idle for 10 days in the airport parking garage at JFK Int'l airport in NYC while I was away. When I returned home, the battery was dead, again stranding my approximately 50 miles from my home. I had to get a jump from a tow company who found that the red terminal on the battery was completely corroded. He advised that I would need to get a new battery when I returned home. I brought the car to Subaru the next day & was told by a tech in the service department that the battery was fine & was at 100% capacity but that the issue was a defective cable connected to the battery which they replaced. I had occasion to bring my Forester to Subaru for service yesterday (11/8/2021) and had the battery checked. This time a more thorough check was done & although the battery again tested at 100%, when it was checked for its capacity from a "cold start", it tested as weak. Again, Subaru replaced the battery.
Additional Notes:
My 2017 Subaru Forester battery died in June 2019, leaving me stranded in a parking lot on a Sunday 50 miles from my home. The battery was still under warranty & was replaced by Subaru. I was told by the Service Manager that the batteries only last approximately 2 years. In early Oct 2021, my car sat idle for 10 days in the airport parking garage at JFK Int'l airport in NYC while I was away. When I returned home, the battery was dead, again stranding my approximately 50 miles from my home. I had to get a jump from a tow company who found that the red terminal on the battery was completely corroded. He advised that I would need to get a new battery when I returned home. I brought the car to Subaru the next day & was told by a tech in the service department that the battery was fine & was at 100% capacity but that the issue was a defective cable connected to the battery which they replaced. I had occasion to bring my Forester to Subaru for service yesterday (11/8/2021) and had the battery checked. This time a more thorough check was done & although the battery again tested at 100%, when it was checked for its capacity from a "cold start", it tested as weak. Again, Subaru replaced the battery.
Mfg Campaign: 11439922
Recall Date: Nov 9, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Subaru OEM Windshield glass is too weak and prone to cracking / chipping / breaking. I've owned my car for nearly three years and the windshield glass has cracked three times now. More so than any other vehicle I've owned. I think it is a design flaw which makes the glass too thin / brittle.
Corrective Action:
Subaru OEM Windshield glass is too weak and prone to cracking / chipping / breaking. I've owned my car for nearly three years and the windshield glass has cracked three times now. More so than any other vehicle I've owned. I think it is a design flaw which makes the glass too thin / brittle.
Additional Notes:
Subaru OEM Windshield glass is too weak and prone to cracking / chipping / breaking. I've owned my car for nearly three years and the windshield glass has cracked three times now. More so than any other vehicle I've owned. I think it is a design flaw which makes the glass too thin / brittle.
Mfg Campaign: 11439666
Recall Date: Nov 8, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I try to turn off the vehicle, the ignition key gets stuck in the ignition switch, and does not turn to the off position; I cannot remove the key. This is a recurring problem that been happening every day for the past three weeks. According to YouTube, there are MANY other people having this same issue, with no fix being provided by Subaru. I’ve tried moving the steering wheel back and forth, tried spraying lubricant in the key hole, with the vehicle is in park, pulled the car up and back to park again, tried with my foot on the brake pedal and foot off the brake pedal while in park, etc., etc. —none of these things work. I’m still having the issue of removing the key from the key hole, and cannot turn the vehicle completely off. One “fix” being provided by consumers on YouTube, is to disengage a selinoid from the key switch. This selinoid prevents the key from being turned off while the vehicle is running—a safety feature, which is now being disengaged by people so frustrated with this problem, because there is no manufacturer documented fix.
Corrective Action:
When I try to turn off the vehicle, the ignition key gets stuck in the ignition switch, and does not turn to the off position; I cannot remove the key. This is a recurring problem that been happening every day for the past three weeks. According to YouTube, there are MANY other people having this same issue, with no fix being provided by Subaru. I’ve tried moving the steering wheel back and forth, tried spraying lubricant in the key hole, with the vehicle is in park, pulled the car up and back to park again, tried with my foot on the brake pedal and foot off the brake pedal while in park, etc., etc. —none of these things work. I’m still having the issue of removing the key from the key hole, and cannot turn the vehicle completely off. One “fix” being provided by consumers on YouTube, is to disengage a selinoid from the key switch. This selinoid prevents the key from being turned off while the vehicle is running—a safety feature, which is now being disengaged by people so frustrated with this problem, because there is no manufacturer documented fix.
Additional Notes:
When I try to turn off the vehicle, the ignition key gets stuck in the ignition switch, and does not turn to the off position; I cannot remove the key. This is a recurring problem that been happening every day for the past three weeks. According to YouTube, there are MANY other people having this same issue, with no fix being provided by Subaru. I’ve tried moving the steering wheel back and forth, tried spraying lubricant in the key hole, with the vehicle is in park, pulled the car up and back to park again, tried with my foot on the brake pedal and foot off the brake pedal while in park, etc., etc. —none of these things work. I’m still having the issue of removing the key from the key hole, and cannot turn the vehicle completely off. One “fix” being provided by consumers on YouTube, is to disengage a selinoid from the key switch. This selinoid prevents the key from being turned off while the vehicle is running—a safety feature, which is now being disengaged by people so frustrated with this problem, because there is no manufacturer documented fix.
Mfg Campaign: 11439338
Recall Date: Nov 4, 2021
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Making a sharp turn going slightly uphill from a full stop, the car moves forward enough to enter the intersection and then there is no throttle response. The car does not respond at all to the accelerator peddle. The engine does not stall but rpm drop to idle speed. After a few seconds, throttle response returns. Very dangerous as you move onto a highway because the car lingers in the intersection while the car behaves as if it has totally lost power. This has happened repeatedly but at random times.
Corrective Action:
Making a sharp turn going slightly uphill from a full stop, the car moves forward enough to enter the intersection and then there is no throttle response. The car does not respond at all to the accelerator peddle. The engine does not stall but rpm drop to idle speed. After a few seconds, throttle response returns. Very dangerous as you move onto a highway because the car lingers in the intersection while the car behaves as if it has totally lost power. This has happened repeatedly but at random times.
Additional Notes:
Making a sharp turn going slightly uphill from a full stop, the car moves forward enough to enter the intersection and then there is no throttle response. The car does not respond at all to the accelerator peddle. The engine does not stall but rpm drop to idle speed. After a few seconds, throttle response returns. Very dangerous as you move onto a highway because the car lingers in the intersection while the car behaves as if it has totally lost power. This has happened repeatedly but at random times.
Mfg Campaign: 11439001
Recall Date: Nov 2, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
As far as I know, my vehicle is performing as designed, but I am quite serious in thinking this is a safety issue - the radio cannot be muted, or turned off, or the volume decreased, when the transmission in in Reverse, because of interference of its head unit with the backup camera. This is a hugely annoying distraction when trying to parallel park safely and quickly in dense urban settings. I want my backup lights on immediately, once I locate the parking spot I want, but time after time, I forget to turn off the radio before I start trying to park. I am the only owner of the car from new, and it now has about 69,000 miles on it.
Corrective Action:
As far as I know, my vehicle is performing as designed, but I am quite serious in thinking this is a safety issue - the radio cannot be muted, or turned off, or the volume decreased, when the transmission in in Reverse, because of interference of its head unit with the backup camera. This is a hugely annoying distraction when trying to parallel park safely and quickly in dense urban settings. I want my backup lights on immediately, once I locate the parking spot I want, but time after time, I forget to turn off the radio before I start trying to park. I am the only owner of the car from new, and it now has about 69,000 miles on it.
Additional Notes:
As far as I know, my vehicle is performing as designed, but I am quite serious in thinking this is a safety issue - the radio cannot be muted, or turned off, or the volume decreased, when the transmission in in Reverse, because of interference of its head unit with the backup camera. This is a hugely annoying distraction when trying to parallel park safely and quickly in dense urban settings. I want my backup lights on immediately, once I locate the parking spot I want, but time after time, I forget to turn off the radio before I start trying to park. I am the only owner of the car from new, and it now has about 69,000 miles on it.
Mfg Campaign: 11438887
Recall Date: Nov 1, 2021
Subaru Of America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
As far as I know, my vehicle is performing as designed, but I am quite serious in thinking this is a safety issue - the radio cannot be muted, or turned off, or the volume decreased, when the transmission in in Reverse, because of interference of its head unit with the backup camera. This is a hugely annoying distraction when trying to parallel park safely and quickly in dense urban settings. I want my backup lights on immediately, once I locate the parking spot I want, but time after time, I forget to turn off the radio before I start trying to park. I am the only owner of the car from new, and it now has about 69,000 miles on it.
Corrective Action:
As far as I know, my vehicle is performing as designed, but I am quite serious in thinking this is a safety issue - the radio cannot be muted, or turned off, or the volume decreased, when the transmission in in Reverse, because of interference of its head unit with the backup camera. This is a hugely annoying distraction when trying to parallel park safely and quickly in dense urban settings. I want my backup lights on immediately, once I locate the parking spot I want, but time after time, I forget to turn off the radio before I start trying to park. I am the only owner of the car from new, and it now has about 69,000 miles on it.
Additional Notes:
As far as I know, my vehicle is performing as designed, but I am quite serious in thinking this is a safety issue - the radio cannot be muted, or turned off, or the volume decreased, when the transmission in in Reverse, because of interference of its head unit with the backup camera. This is a hugely annoying distraction when trying to parallel park safely and quickly in dense urban settings. I want my backup lights on immediately, once I locate the parking spot I want, but time after time, I forget to turn off the radio before I start trying to park. I am the only owner of the car from new, and it now has about 69,000 miles on it.
Mfg Campaign: 11438887
Recall Date: Nov 1, 2021
Subaru Of America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
As far as I know, my vehicle is performing as designed, but I am quite serious in thinking this is a safety issue - the radio cannot be muted, or turned off, or the volume decreased, when the transmission in in Reverse, because of interference of its head unit with the backup camera. This is a hugely annoying distraction when trying to parallel park safely and quickly in dense urban settings. I want my backup lights on immediately, once I locate the parking spot I want, but time after time, I forget to turn off the radio before I start trying to park. I am the only owner of the car from new, and it now has about 69,000 miles on it.
Corrective Action:
As far as I know, my vehicle is performing as designed, but I am quite serious in thinking this is a safety issue - the radio cannot be muted, or turned off, or the volume decreased, when the transmission in in Reverse, because of interference of its head unit with the backup camera. This is a hugely annoying distraction when trying to parallel park safely and quickly in dense urban settings. I want my backup lights on immediately, once I locate the parking spot I want, but time after time, I forget to turn off the radio before I start trying to park. I am the only owner of the car from new, and it now has about 69,000 miles on it.
Additional Notes:
As far as I know, my vehicle is performing as designed, but I am quite serious in thinking this is a safety issue - the radio cannot be muted, or turned off, or the volume decreased, when the transmission in in Reverse, because of interference of its head unit with the backup camera. This is a hugely annoying distraction when trying to parallel park safely and quickly in dense urban settings. I want my backup lights on immediately, once I locate the parking spot I want, but time after time, I forget to turn off the radio before I start trying to park. I am the only owner of the car from new, and it now has about 69,000 miles on it.
Mfg Campaign: 11438887
Recall Date: Nov 1, 2021
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Subaru Forester. The contact stated that while driving approximately 35 mph the vehicle crashed into a second vehicle causing substantial front end damage to the vehicle. During the crash no airbags in the vehicle deployed. The driver sustained chest and rib injuries and was transported to the hospital. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not yet notified. The failure mileage was 33,000.
Corrective Action:
The contact owns a 2017 Subaru Forester. The contact stated that while driving approximately 35 mph the vehicle crashed into a second vehicle causing substantial front end damage to the vehicle. During the crash no airbags in the vehicle deployed. The driver sustained chest and rib injuries and was transported to the hospital. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not yet notified. The failure mileage was 33,000.
Additional Notes:
The contact owns a 2017 Subaru Forester. The contact stated that while driving approximately 35 mph the vehicle crashed into a second vehicle causing substantial front end damage to the vehicle. During the crash no airbags in the vehicle deployed. The driver sustained chest and rib injuries and was transported to the hospital. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not yet notified. The failure mileage was 33,000.
Mfg Campaign: 11438409
Recall Date: Oct 27, 2021
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Valencia, CA • 36 yrs
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