Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUM-98
Recall Date: Oct 3, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Forester vehicles. The Certification Label may indicate the incorrect wheel size, tire size, and air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTS-78
Recall Date: Jul 10, 2018
Consumer Complaints
625 ComplaintsSubaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
SOME TIME IN AUGUST 2018 I NOTICED THAT THE AIR BAG WARNING LIGHT WOULD RANDOMLY COME ON INDICATING THAT THE AIR BAG ON THE PASSENGER SIDE OF MY NEW 2018 SUBARU FORESTER WAS TURNED OFF EVEN WHEN AN ADULT PASSENGER WAS SEATED. I CALLED THE DEALER WHO AT FIRST COULDN'T EXPLAIN IT. IT HAPPENED AGAIN A FEW TIMES, AFTER WHICH I NOTIFIED THE DEALER WHO DETERMINED THE PASSENGER SIDE INDICATOR SWITCH WAS LIKELY FAULTY, AND AROUND OCTOBER 1, 2018 THEY ORDERED A REPLACEMENT PART. THE INDICATOR LIGHT COMES ON RANDOMLY (INDICATING THE BAG IS TURNED OFF) WHEN AN ADULT IS IN THE SEAT - I HAVE HAD THE PASSENGER SHIFT POSITIONS WHICH SOMETIMES TURNS IT BACK ON; I HAVE PULLED OVER, TURNED OFF THE ENGINE, HAD PASSENGER GET OUT OF THE VEHICLE AND GET BACK IN, TURN ON THE ENGINE AND SOMETIMES THAT TURNS THE BAG BACK ON. SOMETIMES THE INDICATOR SHOWS THE BAG IS ON (WITH PASSENGER IN SEAT) BUT IN THE MIDDLE OF THE DRIVE, THE BAG WILL SUDDENLY TURN OFF AND WE HAVE TO DO THE "IN-AND-OUT" DANCE TO GET THE BAG TO TURN ON AGAIN. AT LEAST ONE TIME, THE BAG TURNED ON WHEN NO ONE WAS IN THE SEAT! THESE THINGS HAPPEN SOMETIMES WHEN THE CAR IS STILL IN PARK (BUT ENGINE TURNED ON), AND SOMETIMES WHEN THE CAR IS IN MOTION. TOTALLY RANDOM. THIS OCCURS (SO FAR) DURING CITY DRIVING. THE DEALER ORIGINALLY SAID THE PART WOULD PROBABLY ARRIVE MID OCTOBER, THEN LATE OCTOBER, ETC. I CALLED SUBARU HQ AND TALKED TO THEM ABOUT THE ISSUE. THEY WILL "ATTEMPT TO EXPEDITE" BUT SAID THE PART IS "ON BACK ORDER" WITH ETA MID NOVEMBER, THEN LATE NOVEMBER "MAYBE," BUT THEY REALLY AREN'T SURE WHEN THEY CAN GET THE PART. IN THE MEAN TIME, I AM NERVOUS ABOUT DRIVING WITH PASSENGERS IN THE FRONT SEAT WITHOUT PROPER PROTECTION IN THE EVENT OF A CRASH. I HAVE BEEN IN TOUCH A NUMBER OF TIMES WITH BOTH THE DEALER AND SUBARU HQ IN NJ REGARDING THIS ISSUE.
Corrective Action:
SOME TIME IN AUGUST 2018 I NOTICED THAT THE AIR BAG WARNING LIGHT WOULD RANDOMLY COME ON INDICATING THAT THE AIR BAG ON THE PASSENGER SIDE OF MY NEW 2018 SUBARU FORESTER WAS TURNED OFF EVEN WHEN AN ADULT PASSENGER WAS SEATED. I CALLED THE DEALER WHO AT FIRST COULDN'T EXPLAIN IT. IT HAPPENED AGAIN A FEW TIMES, AFTER WHICH I NOTIFIED THE DEALER WHO DETERMINED THE PASSENGER SIDE INDICATOR SWITCH WAS LIKELY FAULTY, AND AROUND OCTOBER 1, 2018 THEY ORDERED A REPLACEMENT PART. THE INDICATOR LIGHT COMES ON RANDOMLY (INDICATING THE BAG IS TURNED OFF) WHEN AN ADULT IS IN THE SEAT - I HAVE HAD THE PASSENGER SHIFT POSITIONS WHICH SOMETIMES TURNS IT BACK ON; I HAVE PULLED OVER, TURNED OFF THE ENGINE, HAD PASSENGER GET OUT OF THE VEHICLE AND GET BACK IN, TURN ON THE ENGINE AND SOMETIMES THAT TURNS THE BAG BACK ON. SOMETIMES THE INDICATOR SHOWS THE BAG IS ON (WITH PASSENGER IN SEAT) BUT IN THE MIDDLE OF THE DRIVE, THE BAG WILL SUDDENLY TURN OFF AND WE HAVE TO DO THE "IN-AND-OUT" DANCE TO GET THE BAG TO TURN ON AGAIN. AT LEAST ONE TIME, THE BAG TURNED ON WHEN NO ONE WAS IN THE SEAT! THESE THINGS HAPPEN SOMETIMES WHEN THE CAR IS STILL IN PARK (BUT ENGINE TURNED ON), AND SOMETIMES WHEN THE CAR IS IN MOTION. TOTALLY RANDOM. THIS OCCURS (SO FAR) DURING CITY DRIVING. THE DEALER ORIGINALLY SAID THE PART WOULD PROBABLY ARRIVE MID OCTOBER, THEN LATE OCTOBER, ETC. I CALLED SUBARU HQ AND TALKED TO THEM ABOUT THE ISSUE. THEY WILL "ATTEMPT TO EXPEDITE" BUT SAID THE PART IS "ON BACK ORDER" WITH ETA MID NOVEMBER, THEN LATE NOVEMBER "MAYBE," BUT THEY REALLY AREN'T SURE WHEN THEY CAN GET THE PART. IN THE MEAN TIME, I AM NERVOUS ABOUT DRIVING WITH PASSENGERS IN THE FRONT SEAT WITHOUT PROPER PROTECTION IN THE EVENT OF A CRASH. I HAVE BEEN IN TOUCH A NUMBER OF TIMES WITH BOTH THE DEALER AND SUBARU HQ IN NJ REGARDING THIS ISSUE.
Additional Notes:
SOME TIME IN AUGUST 2018 I NOTICED THAT THE AIR BAG WARNING LIGHT WOULD RANDOMLY COME ON INDICATING THAT THE AIR BAG ON THE PASSENGER SIDE OF MY NEW 2018 SUBARU FORESTER WAS TURNED OFF EVEN WHEN AN ADULT PASSENGER WAS SEATED. I CALLED THE DEALER WHO AT FIRST COULDN'T EXPLAIN IT. IT HAPPENED AGAIN A FEW TIMES, AFTER WHICH I NOTIFIED THE DEALER WHO DETERMINED THE PASSENGER SIDE INDICATOR SWITCH WAS LIKELY FAULTY, AND AROUND OCTOBER 1, 2018 THEY ORDERED A REPLACEMENT PART. THE INDICATOR LIGHT COMES ON RANDOMLY (INDICATING THE BAG IS TURNED OFF) WHEN AN ADULT IS IN THE SEAT - I HAVE HAD THE PASSENGER SHIFT POSITIONS WHICH SOMETIMES TURNS IT BACK ON; I HAVE PULLED OVER, TURNED OFF THE ENGINE, HAD PASSENGER GET OUT OF THE VEHICLE AND GET BACK IN, TURN ON THE ENGINE AND SOMETIMES THAT TURNS THE BAG BACK ON. SOMETIMES THE INDICATOR SHOWS THE BAG IS ON (WITH PASSENGER IN SEAT) BUT IN THE MIDDLE OF THE DRIVE, THE BAG WILL SUDDENLY TURN OFF AND WE HAVE TO DO THE "IN-AND-OUT" DANCE TO GET THE BAG TO TURN ON AGAIN. AT LEAST ONE TIME, THE BAG TURNED ON WHEN NO ONE WAS IN THE SEAT! THESE THINGS HAPPEN SOMETIMES WHEN THE CAR IS STILL IN PARK (BUT ENGINE TURNED ON), AND SOMETIMES WHEN THE CAR IS IN MOTION. TOTALLY RANDOM. THIS OCCURS (SO FAR) DURING CITY DRIVING. THE DEALER ORIGINALLY SAID THE PART WOULD PROBABLY ARRIVE MID OCTOBER, THEN LATE OCTOBER, ETC. I CALLED SUBARU HQ AND TALKED TO THEM ABOUT THE ISSUE. THEY WILL "ATTEMPT TO EXPEDITE" BUT SAID THE PART IS "ON BACK ORDER" WITH ETA MID NOVEMBER, THEN LATE NOVEMBER "MAYBE," BUT THEY REALLY AREN'T SURE WHEN THEY CAN GET THE PART. IN THE MEAN TIME, I AM NERVOUS ABOUT DRIVING WITH PASSENGERS IN THE FRONT SEAT WITHOUT PROPER PROTECTION IN THE EVENT OF A CRASH. I HAVE BEEN IN TOUCH A NUMBER OF TIMES WITH BOTH THE DEALER AND SUBARU HQ IN NJ REGARDING THIS ISSUE.
Mfg Campaign: 11149508
Recall Date: Nov 5, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
SOME TIME IN AUGUST 2018 I NOTICED THAT THE AIR BAG WARNING LIGHT WOULD RANDOMLY COME ON INDICATING THAT THE AIR BAG ON THE PASSENGER SIDE OF MY NEW 2018 SUBARU FORESTER WAS TURNED OFF EVEN WHEN AN ADULT PASSENGER WAS SEATED. I CALLED THE DEALER WHO AT FIRST COULDN'T EXPLAIN IT. IT HAPPENED AGAIN A FEW TIMES, AFTER WHICH I NOTIFIED THE DEALER WHO DETERMINED THE PASSENGER SIDE INDICATOR SWITCH WAS LIKELY FAULTY, AND AROUND OCTOBER 1, 2018 THEY ORDERED A REPLACEMENT PART. THE INDICATOR LIGHT COMES ON RANDOMLY (INDICATING THE BAG IS TURNED OFF) WHEN AN ADULT IS IN THE SEAT - I HAVE HAD THE PASSENGER SHIFT POSITIONS WHICH SOMETIMES TURNS IT BACK ON; I HAVE PULLED OVER, TURNED OFF THE ENGINE, HAD PASSENGER GET OUT OF THE VEHICLE AND GET BACK IN, TURN ON THE ENGINE AND SOMETIMES THAT TURNS THE BAG BACK ON. SOMETIMES THE INDICATOR SHOWS THE BAG IS ON (WITH PASSENGER IN SEAT) BUT IN THE MIDDLE OF THE DRIVE, THE BAG WILL SUDDENLY TURN OFF AND WE HAVE TO DO THE "IN-AND-OUT" DANCE TO GET THE BAG TO TURN ON AGAIN. AT LEAST ONE TIME, THE BAG TURNED ON WHEN NO ONE WAS IN THE SEAT! THESE THINGS HAPPEN SOMETIMES WHEN THE CAR IS STILL IN PARK (BUT ENGINE TURNED ON), AND SOMETIMES WHEN THE CAR IS IN MOTION. TOTALLY RANDOM. THIS OCCURS (SO FAR) DURING CITY DRIVING. THE DEALER ORIGINALLY SAID THE PART WOULD PROBABLY ARRIVE MID OCTOBER, THEN LATE OCTOBER, ETC. I CALLED SUBARU HQ AND TALKED TO THEM ABOUT THE ISSUE. THEY WILL "ATTEMPT TO EXPEDITE" BUT SAID THE PART IS "ON BACK ORDER" WITH ETA MID NOVEMBER, THEN LATE NOVEMBER "MAYBE," BUT THEY REALLY AREN'T SURE WHEN THEY CAN GET THE PART. IN THE MEAN TIME, I AM NERVOUS ABOUT DRIVING WITH PASSENGERS IN THE FRONT SEAT WITHOUT PROPER PROTECTION IN THE EVENT OF A CRASH. I HAVE BEEN IN TOUCH A NUMBER OF TIMES WITH BOTH THE DEALER AND SUBARU HQ IN NJ REGARDING THIS ISSUE.
Corrective Action:
SOME TIME IN AUGUST 2018 I NOTICED THAT THE AIR BAG WARNING LIGHT WOULD RANDOMLY COME ON INDICATING THAT THE AIR BAG ON THE PASSENGER SIDE OF MY NEW 2018 SUBARU FORESTER WAS TURNED OFF EVEN WHEN AN ADULT PASSENGER WAS SEATED. I CALLED THE DEALER WHO AT FIRST COULDN'T EXPLAIN IT. IT HAPPENED AGAIN A FEW TIMES, AFTER WHICH I NOTIFIED THE DEALER WHO DETERMINED THE PASSENGER SIDE INDICATOR SWITCH WAS LIKELY FAULTY, AND AROUND OCTOBER 1, 2018 THEY ORDERED A REPLACEMENT PART. THE INDICATOR LIGHT COMES ON RANDOMLY (INDICATING THE BAG IS TURNED OFF) WHEN AN ADULT IS IN THE SEAT - I HAVE HAD THE PASSENGER SHIFT POSITIONS WHICH SOMETIMES TURNS IT BACK ON; I HAVE PULLED OVER, TURNED OFF THE ENGINE, HAD PASSENGER GET OUT OF THE VEHICLE AND GET BACK IN, TURN ON THE ENGINE AND SOMETIMES THAT TURNS THE BAG BACK ON. SOMETIMES THE INDICATOR SHOWS THE BAG IS ON (WITH PASSENGER IN SEAT) BUT IN THE MIDDLE OF THE DRIVE, THE BAG WILL SUDDENLY TURN OFF AND WE HAVE TO DO THE "IN-AND-OUT" DANCE TO GET THE BAG TO TURN ON AGAIN. AT LEAST ONE TIME, THE BAG TURNED ON WHEN NO ONE WAS IN THE SEAT! THESE THINGS HAPPEN SOMETIMES WHEN THE CAR IS STILL IN PARK (BUT ENGINE TURNED ON), AND SOMETIMES WHEN THE CAR IS IN MOTION. TOTALLY RANDOM. THIS OCCURS (SO FAR) DURING CITY DRIVING. THE DEALER ORIGINALLY SAID THE PART WOULD PROBABLY ARRIVE MID OCTOBER, THEN LATE OCTOBER, ETC. I CALLED SUBARU HQ AND TALKED TO THEM ABOUT THE ISSUE. THEY WILL "ATTEMPT TO EXPEDITE" BUT SAID THE PART IS "ON BACK ORDER" WITH ETA MID NOVEMBER, THEN LATE NOVEMBER "MAYBE," BUT THEY REALLY AREN'T SURE WHEN THEY CAN GET THE PART. IN THE MEAN TIME, I AM NERVOUS ABOUT DRIVING WITH PASSENGERS IN THE FRONT SEAT WITHOUT PROPER PROTECTION IN THE EVENT OF A CRASH. I HAVE BEEN IN TOUCH A NUMBER OF TIMES WITH BOTH THE DEALER AND SUBARU HQ IN NJ REGARDING THIS ISSUE.
Additional Notes:
SOME TIME IN AUGUST 2018 I NOTICED THAT THE AIR BAG WARNING LIGHT WOULD RANDOMLY COME ON INDICATING THAT THE AIR BAG ON THE PASSENGER SIDE OF MY NEW 2018 SUBARU FORESTER WAS TURNED OFF EVEN WHEN AN ADULT PASSENGER WAS SEATED. I CALLED THE DEALER WHO AT FIRST COULDN'T EXPLAIN IT. IT HAPPENED AGAIN A FEW TIMES, AFTER WHICH I NOTIFIED THE DEALER WHO DETERMINED THE PASSENGER SIDE INDICATOR SWITCH WAS LIKELY FAULTY, AND AROUND OCTOBER 1, 2018 THEY ORDERED A REPLACEMENT PART. THE INDICATOR LIGHT COMES ON RANDOMLY (INDICATING THE BAG IS TURNED OFF) WHEN AN ADULT IS IN THE SEAT - I HAVE HAD THE PASSENGER SHIFT POSITIONS WHICH SOMETIMES TURNS IT BACK ON; I HAVE PULLED OVER, TURNED OFF THE ENGINE, HAD PASSENGER GET OUT OF THE VEHICLE AND GET BACK IN, TURN ON THE ENGINE AND SOMETIMES THAT TURNS THE BAG BACK ON. SOMETIMES THE INDICATOR SHOWS THE BAG IS ON (WITH PASSENGER IN SEAT) BUT IN THE MIDDLE OF THE DRIVE, THE BAG WILL SUDDENLY TURN OFF AND WE HAVE TO DO THE "IN-AND-OUT" DANCE TO GET THE BAG TO TURN ON AGAIN. AT LEAST ONE TIME, THE BAG TURNED ON WHEN NO ONE WAS IN THE SEAT! THESE THINGS HAPPEN SOMETIMES WHEN THE CAR IS STILL IN PARK (BUT ENGINE TURNED ON), AND SOMETIMES WHEN THE CAR IS IN MOTION. TOTALLY RANDOM. THIS OCCURS (SO FAR) DURING CITY DRIVING. THE DEALER ORIGINALLY SAID THE PART WOULD PROBABLY ARRIVE MID OCTOBER, THEN LATE OCTOBER, ETC. I CALLED SUBARU HQ AND TALKED TO THEM ABOUT THE ISSUE. THEY WILL "ATTEMPT TO EXPEDITE" BUT SAID THE PART IS "ON BACK ORDER" WITH ETA MID NOVEMBER, THEN LATE NOVEMBER "MAYBE," BUT THEY REALLY AREN'T SURE WHEN THEY CAN GET THE PART. IN THE MEAN TIME, I AM NERVOUS ABOUT DRIVING WITH PASSENGERS IN THE FRONT SEAT WITHOUT PROPER PROTECTION IN THE EVENT OF A CRASH. I HAVE BEEN IN TOUCH A NUMBER OF TIMES WITH BOTH THE DEALER AND SUBARU HQ IN NJ REGARDING THIS ISSUE.
Mfg Campaign: 11149508
Recall Date: Nov 5, 2018
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD SIMPLY CRACKED UNDER THE PASSENGER WIPER AND QUICKLY SPREAD ACROSS THE WINDSHIELD. THERE WAS NO VIABLE IMPACT AND IT APPEARED OVERNIGHT. THIS HAPPENED IN EARLY SEPTEMBER AND WE ARE STILL WAITING FOR AN OEM REPLACEMENT FROM SUBARU.
Corrective Action:
THE WINDSHIELD SIMPLY CRACKED UNDER THE PASSENGER WIPER AND QUICKLY SPREAD ACROSS THE WINDSHIELD. THERE WAS NO VIABLE IMPACT AND IT APPEARED OVERNIGHT. THIS HAPPENED IN EARLY SEPTEMBER AND WE ARE STILL WAITING FOR AN OEM REPLACEMENT FROM SUBARU.
Additional Notes:
THE WINDSHIELD SIMPLY CRACKED UNDER THE PASSENGER WIPER AND QUICKLY SPREAD ACROSS THE WINDSHIELD. THERE WAS NO VIABLE IMPACT AND IT APPEARED OVERNIGHT. THIS HAPPENED IN EARLY SEPTEMBER AND WE ARE STILL WAITING FOR AN OEM REPLACEMENT FROM SUBARU.
Mfg Campaign: 11144988
Recall Date: Nov 2, 2018
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IGNITION STEERING LOCK IS DIFFICULT TO CLEAR. WE HAVE HAD 5 INSTANCES WHERE IT IS VERY DIFFICULT TO START THE CAR BECAUSE THE STEERING IS LOCKED AND THE KEY WILL NOT TURN. IT TAKES A LARGE AMOUNT OF FORCE ON THE STEERING WHEEL WHILE TURNING THE KEY TO THE EXTENT THAT IT TAKES TWO PEOPLE. ONE TWISTING THE STEERING WHEEL AND THE OTHER THE KEY. THE SUBARU DEALER SAYS THE CAR IS WORKING AS DESIGNED.
Corrective Action:
IGNITION STEERING LOCK IS DIFFICULT TO CLEAR. WE HAVE HAD 5 INSTANCES WHERE IT IS VERY DIFFICULT TO START THE CAR BECAUSE THE STEERING IS LOCKED AND THE KEY WILL NOT TURN. IT TAKES A LARGE AMOUNT OF FORCE ON THE STEERING WHEEL WHILE TURNING THE KEY TO THE EXTENT THAT IT TAKES TWO PEOPLE. ONE TWISTING THE STEERING WHEEL AND THE OTHER THE KEY. THE SUBARU DEALER SAYS THE CAR IS WORKING AS DESIGNED.
Additional Notes:
IGNITION STEERING LOCK IS DIFFICULT TO CLEAR. WE HAVE HAD 5 INSTANCES WHERE IT IS VERY DIFFICULT TO START THE CAR BECAUSE THE STEERING IS LOCKED AND THE KEY WILL NOT TURN. IT TAKES A LARGE AMOUNT OF FORCE ON THE STEERING WHEEL WHILE TURNING THE KEY TO THE EXTENT THAT IT TAKES TWO PEOPLE. ONE TWISTING THE STEERING WHEEL AND THE OTHER THE KEY. THE SUBARU DEALER SAYS THE CAR IS WORKING AS DESIGNED.
Mfg Campaign: 11144036
Recall Date: Oct 30, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
OCT. 25, 2018. CAR IN GARAGE STATIONARY/STARTED VEHICLE/ DASHBOARD RED WARNING LIGHT OF SEAT WITH BELT/AIRBAG. TURNED VEHICLE OFF. 1/2 HOUR LATER, RETURNED TO CAR, SAW HEADLIGHTS ON, TWO FRONT DOORS LOCKED/DIDN'T START CAR. CALLED DEALER AND TOOK IN. SAID AIRBAG PROBLEM AND NEED PASSENGER SEAT REPLACEMENT-BUT ON BIG BACKORDER/MONTHS AND MONTHS. NO FIRM DATE. SAID CHOICE: DRIVE IT AT RISK/ OR TAKE A RENTAL. GM GAVE US LOANER. GM SAID THIS IS FIRST ONE HE HAS HEARD OF AT THEIR DEALERSHIP.
Corrective Action:
OCT. 25, 2018. CAR IN GARAGE STATIONARY/STARTED VEHICLE/ DASHBOARD RED WARNING LIGHT OF SEAT WITH BELT/AIRBAG. TURNED VEHICLE OFF. 1/2 HOUR LATER, RETURNED TO CAR, SAW HEADLIGHTS ON, TWO FRONT DOORS LOCKED/DIDN'T START CAR. CALLED DEALER AND TOOK IN. SAID AIRBAG PROBLEM AND NEED PASSENGER SEAT REPLACEMENT-BUT ON BIG BACKORDER/MONTHS AND MONTHS. NO FIRM DATE. SAID CHOICE: DRIVE IT AT RISK/ OR TAKE A RENTAL. GM GAVE US LOANER. GM SAID THIS IS FIRST ONE HE HAS HEARD OF AT THEIR DEALERSHIP.
Additional Notes:
OCT. 25, 2018. CAR IN GARAGE STATIONARY/STARTED VEHICLE/ DASHBOARD RED WARNING LIGHT OF SEAT WITH BELT/AIRBAG. TURNED VEHICLE OFF. 1/2 HOUR LATER, RETURNED TO CAR, SAW HEADLIGHTS ON, TWO FRONT DOORS LOCKED/DIDN'T START CAR. CALLED DEALER AND TOOK IN. SAID AIRBAG PROBLEM AND NEED PASSENGER SEAT REPLACEMENT-BUT ON BIG BACKORDER/MONTHS AND MONTHS. NO FIRM DATE. SAID CHOICE: DRIVE IT AT RISK/ OR TAKE A RENTAL. GM GAVE US LOANER. GM SAID THIS IS FIRST ONE HE HAS HEARD OF AT THEIR DEALERSHIP.
Mfg Campaign: 11143434
Recall Date: Oct 27, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
OCT. 25, 2018. CAR IN GARAGE STATIONARY/STARTED VEHICLE/ DASHBOARD RED WARNING LIGHT OF SEAT WITH BELT/AIRBAG. TURNED VEHICLE OFF. 1/2 HOUR LATER, RETURNED TO CAR, SAW HEADLIGHTS ON, TWO FRONT DOORS LOCKED/DIDN'T START CAR. CALLED DEALER AND TOOK IN. SAID AIRBAG PROBLEM AND NEED PASSENGER SEAT REPLACEMENT-BUT ON BIG BACKORDER/MONTHS AND MONTHS. NO FIRM DATE. SAID CHOICE: DRIVE IT AT RISK/ OR TAKE A RENTAL. GM GAVE US LOANER. GM SAID THIS IS FIRST ONE HE HAS HEARD OF AT THEIR DEALERSHIP.
Corrective Action:
OCT. 25, 2018. CAR IN GARAGE STATIONARY/STARTED VEHICLE/ DASHBOARD RED WARNING LIGHT OF SEAT WITH BELT/AIRBAG. TURNED VEHICLE OFF. 1/2 HOUR LATER, RETURNED TO CAR, SAW HEADLIGHTS ON, TWO FRONT DOORS LOCKED/DIDN'T START CAR. CALLED DEALER AND TOOK IN. SAID AIRBAG PROBLEM AND NEED PASSENGER SEAT REPLACEMENT-BUT ON BIG BACKORDER/MONTHS AND MONTHS. NO FIRM DATE. SAID CHOICE: DRIVE IT AT RISK/ OR TAKE A RENTAL. GM GAVE US LOANER. GM SAID THIS IS FIRST ONE HE HAS HEARD OF AT THEIR DEALERSHIP.
Additional Notes:
OCT. 25, 2018. CAR IN GARAGE STATIONARY/STARTED VEHICLE/ DASHBOARD RED WARNING LIGHT OF SEAT WITH BELT/AIRBAG. TURNED VEHICLE OFF. 1/2 HOUR LATER, RETURNED TO CAR, SAW HEADLIGHTS ON, TWO FRONT DOORS LOCKED/DIDN'T START CAR. CALLED DEALER AND TOOK IN. SAID AIRBAG PROBLEM AND NEED PASSENGER SEAT REPLACEMENT-BUT ON BIG BACKORDER/MONTHS AND MONTHS. NO FIRM DATE. SAID CHOICE: DRIVE IT AT RISK/ OR TAKE A RENTAL. GM GAVE US LOANER. GM SAID THIS IS FIRST ONE HE HAS HEARD OF AT THEIR DEALERSHIP.
Mfg Campaign: 11143434
Recall Date: Oct 27, 2018
Subaru Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
OCT. 25, 2018. CAR IN GARAGE STATIONARY/STARTED VEHICLE/ DASHBOARD RED WARNING LIGHT OF SEAT WITH BELT/AIRBAG. TURNED VEHICLE OFF. 1/2 HOUR LATER, RETURNED TO CAR, SAW HEADLIGHTS ON, TWO FRONT DOORS LOCKED/DIDN'T START CAR. CALLED DEALER AND TOOK IN. SAID AIRBAG PROBLEM AND NEED PASSENGER SEAT REPLACEMENT-BUT ON BIG BACKORDER/MONTHS AND MONTHS. NO FIRM DATE. SAID CHOICE: DRIVE IT AT RISK/ OR TAKE A RENTAL. GM GAVE US LOANER. GM SAID THIS IS FIRST ONE HE HAS HEARD OF AT THEIR DEALERSHIP.
Corrective Action:
OCT. 25, 2018. CAR IN GARAGE STATIONARY/STARTED VEHICLE/ DASHBOARD RED WARNING LIGHT OF SEAT WITH BELT/AIRBAG. TURNED VEHICLE OFF. 1/2 HOUR LATER, RETURNED TO CAR, SAW HEADLIGHTS ON, TWO FRONT DOORS LOCKED/DIDN'T START CAR. CALLED DEALER AND TOOK IN. SAID AIRBAG PROBLEM AND NEED PASSENGER SEAT REPLACEMENT-BUT ON BIG BACKORDER/MONTHS AND MONTHS. NO FIRM DATE. SAID CHOICE: DRIVE IT AT RISK/ OR TAKE A RENTAL. GM GAVE US LOANER. GM SAID THIS IS FIRST ONE HE HAS HEARD OF AT THEIR DEALERSHIP.
Additional Notes:
OCT. 25, 2018. CAR IN GARAGE STATIONARY/STARTED VEHICLE/ DASHBOARD RED WARNING LIGHT OF SEAT WITH BELT/AIRBAG. TURNED VEHICLE OFF. 1/2 HOUR LATER, RETURNED TO CAR, SAW HEADLIGHTS ON, TWO FRONT DOORS LOCKED/DIDN'T START CAR. CALLED DEALER AND TOOK IN. SAID AIRBAG PROBLEM AND NEED PASSENGER SEAT REPLACEMENT-BUT ON BIG BACKORDER/MONTHS AND MONTHS. NO FIRM DATE. SAID CHOICE: DRIVE IT AT RISK/ OR TAKE A RENTAL. GM GAVE US LOANER. GM SAID THIS IS FIRST ONE HE HAS HEARD OF AT THEIR DEALERSHIP.
Mfg Campaign: 11143434
Recall Date: Oct 27, 2018
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING 20 MPH IN STOP AND GO TRAFFIC, THE VEHICLE JERKED AND DECELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON SUBARU OF CARY (5010 OLD RALEIGH RD, CARY, NC 27511, (833) 287-8912) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING 20 MPH IN STOP AND GO TRAFFIC, THE VEHICLE JERKED AND DECELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON SUBARU OF CARY (5010 OLD RALEIGH RD, CARY, NC 27511, (833) 287-8912) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING 20 MPH IN STOP AND GO TRAFFIC, THE VEHICLE JERKED AND DECELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON SUBARU OF CARY (5010 OLD RALEIGH RD, CARY, NC 27511, (833) 287-8912) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11142919
Recall Date: Oct 26, 2018
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING 20 MPH IN STOP AND GO TRAFFIC, THE VEHICLE JERKED AND DECELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON SUBARU OF CARY (5010 OLD RALEIGH RD, CARY, NC 27511, (833) 287-8912) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING 20 MPH IN STOP AND GO TRAFFIC, THE VEHICLE JERKED AND DECELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON SUBARU OF CARY (5010 OLD RALEIGH RD, CARY, NC 27511, (833) 287-8912) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING 20 MPH IN STOP AND GO TRAFFIC, THE VEHICLE JERKED AND DECELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON SUBARU OF CARY (5010 OLD RALEIGH RD, CARY, NC 27511, (833) 287-8912) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11142919
Recall Date: Oct 26, 2018
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IT SEEMS THAT MY CAR HAS A POORLY DESIGNED/NOT-CURRENT-LIMITED USB JACK, WHICH FAILS TO PREVENT A PHONE CHARGING CABLE WITH SHORTED OR SHORTING-INTERMITTENTLY INTERVAL POWER WIRES FROM BURNING UP AND POSSIBLY CAUSING A FIRE. THE DETAILS OF MY BURNT-CABLE EVENT: ON TUESDAY EVENING OCT. 9, 2018, I GOT INTO MY CAR IN MY GARAGE. I THEN STARTED THE CAR. THE USB PART OF MY IPHONE CABLE WAS ALREADY IN THE CAR'S USB PORT, I BELIEVE. WHILE THE CAR WAS STILL IDLING IN PLACE, I THEN PLUGGED THE LIGHTENING END OF THE CABLE INTO MY IPHONE'S PORT TO CHARGE IT. I WAS STILL IDLING IN PLACE WHEN I HEARD A SOUND SIMILAR TO A PLASTIC BOTTLE POPPING INWARD OR OUTWARD AND STARTED TO LOOK AROUND IN MY CAR FOR WHAT'S GOING ON. I THEN, WITHIN SECONDS, I BELIEVE, STARTED TO SMELL A BURNING SMELL. I OPENED MY CENTER CONSOLE, SINCE THAT WAS THE MOST RECENT THING I HAD HANDLED, AND HAD PORTS IN IT, AND I SMELLED THE BURNING SMELL MORE. I QUICKLY PULLED OUT THE CABLE FROM THE USB PORT AND THE IPHONE ITSELF. I WENT ONWARD WITH THE NIGHT'S ACTIVITIES, AND THEN LATER THAT NIGHT, BACK AT THE CAR, INSPECTED THE CABLE AND SAW THAT THE LIGHTENING END (IPHONE END) WAS DISTORTED, WITH A WIRE PROTRUDING, AND A BROWN BURNT SPOT. I BELIEVE THIS COULD HAVE TURNED INTO A FIRE IF I HADN'T QUICKLY REMOVED THE CABLE FROM THE USB PORT.
Corrective Action:
IT SEEMS THAT MY CAR HAS A POORLY DESIGNED/NOT-CURRENT-LIMITED USB JACK, WHICH FAILS TO PREVENT A PHONE CHARGING CABLE WITH SHORTED OR SHORTING-INTERMITTENTLY INTERVAL POWER WIRES FROM BURNING UP AND POSSIBLY CAUSING A FIRE. THE DETAILS OF MY BURNT-CABLE EVENT: ON TUESDAY EVENING OCT. 9, 2018, I GOT INTO MY CAR IN MY GARAGE. I THEN STARTED THE CAR. THE USB PART OF MY IPHONE CABLE WAS ALREADY IN THE CAR'S USB PORT, I BELIEVE. WHILE THE CAR WAS STILL IDLING IN PLACE, I THEN PLUGGED THE LIGHTENING END OF THE CABLE INTO MY IPHONE'S PORT TO CHARGE IT. I WAS STILL IDLING IN PLACE WHEN I HEARD A SOUND SIMILAR TO A PLASTIC BOTTLE POPPING INWARD OR OUTWARD AND STARTED TO LOOK AROUND IN MY CAR FOR WHAT'S GOING ON. I THEN, WITHIN SECONDS, I BELIEVE, STARTED TO SMELL A BURNING SMELL. I OPENED MY CENTER CONSOLE, SINCE THAT WAS THE MOST RECENT THING I HAD HANDLED, AND HAD PORTS IN IT, AND I SMELLED THE BURNING SMELL MORE. I QUICKLY PULLED OUT THE CABLE FROM THE USB PORT AND THE IPHONE ITSELF. I WENT ONWARD WITH THE NIGHT'S ACTIVITIES, AND THEN LATER THAT NIGHT, BACK AT THE CAR, INSPECTED THE CABLE AND SAW THAT THE LIGHTENING END (IPHONE END) WAS DISTORTED, WITH A WIRE PROTRUDING, AND A BROWN BURNT SPOT. I BELIEVE THIS COULD HAVE TURNED INTO A FIRE IF I HADN'T QUICKLY REMOVED THE CABLE FROM THE USB PORT.
Additional Notes:
IT SEEMS THAT MY CAR HAS A POORLY DESIGNED/NOT-CURRENT-LIMITED USB JACK, WHICH FAILS TO PREVENT A PHONE CHARGING CABLE WITH SHORTED OR SHORTING-INTERMITTENTLY INTERVAL POWER WIRES FROM BURNING UP AND POSSIBLY CAUSING A FIRE. THE DETAILS OF MY BURNT-CABLE EVENT: ON TUESDAY EVENING OCT. 9, 2018, I GOT INTO MY CAR IN MY GARAGE. I THEN STARTED THE CAR. THE USB PART OF MY IPHONE CABLE WAS ALREADY IN THE CAR'S USB PORT, I BELIEVE. WHILE THE CAR WAS STILL IDLING IN PLACE, I THEN PLUGGED THE LIGHTENING END OF THE CABLE INTO MY IPHONE'S PORT TO CHARGE IT. I WAS STILL IDLING IN PLACE WHEN I HEARD A SOUND SIMILAR TO A PLASTIC BOTTLE POPPING INWARD OR OUTWARD AND STARTED TO LOOK AROUND IN MY CAR FOR WHAT'S GOING ON. I THEN, WITHIN SECONDS, I BELIEVE, STARTED TO SMELL A BURNING SMELL. I OPENED MY CENTER CONSOLE, SINCE THAT WAS THE MOST RECENT THING I HAD HANDLED, AND HAD PORTS IN IT, AND I SMELLED THE BURNING SMELL MORE. I QUICKLY PULLED OUT THE CABLE FROM THE USB PORT AND THE IPHONE ITSELF. I WENT ONWARD WITH THE NIGHT'S ACTIVITIES, AND THEN LATER THAT NIGHT, BACK AT THE CAR, INSPECTED THE CABLE AND SAW THAT THE LIGHTENING END (IPHONE END) WAS DISTORTED, WITH A WIRE PROTRUDING, AND A BROWN BURNT SPOT. I BELIEVE THIS COULD HAVE TURNED INTO A FIRE IF I HADN'T QUICKLY REMOVED THE CABLE FROM THE USB PORT.
Mfg Campaign: 11139907
Recall Date: Oct 12, 2018
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED ALL THE WAY ACROSS FROM THE TINIEST LITTLE DING FROM A ROCK.
Corrective Action:
WINDSHIELD CRACKED ALL THE WAY ACROSS FROM THE TINIEST LITTLE DING FROM A ROCK.
Additional Notes:
WINDSHIELD CRACKED ALL THE WAY ACROSS FROM THE TINIEST LITTLE DING FROM A ROCK.
Mfg Campaign: 11127994
Recall Date: Sep 7, 2018
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING OVER 40 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SUBURBAN SUBARU, 1821 MAPLELAWN DR, TROY, MI) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A BUILD UP OF DIRT AND DEBRIS IN THE WHEELS AND WHEEL WELLS. THE CONTACT WAS ADVISED TO POWER WASH THE WHEELS AND WHEEL WELLS TO PREVENT THE FAILURE FROM RECURRING. IN ADDITION, THE ENGINE IDLED WHILE THE VEHICLE WAS ON A SLIGHT INCLINE. SUDDENLY, THE ENGINE BEGAN TO REV HIGH AND THE VEHICLE ERRONEOUSLY DROVE FORWARD. THE FAILURE OCCURRED AS THE DRIVER WAS GETTING BACK INTO THE VEHICLE AND THE ACCELERATOR PEDAL HAD NOT BEEN DEPRESSED. ON SEVERAL OCCASIONS, WHILE ON A SLIGHT INCLINE WITH THE ENGINE IDLING, THE VEHICLE WOULD SUDDENLY ROLL BACKWARDS ONCE THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO FOUND NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS INFORMED OF THE FAILURES AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,500. *TT CONSUMER STATED VIOLENT VIBRATION AND SHAKING AT 45MPH OR GREATER ESPECIALLY IN WINTER MONTHS WITH SNOW AND MUD BUILD UP. AUTOMATIC BRAKES SLAM FREQUENTLY WHEN IN REVERSE. WHILE AT A STOP SIGN, WHEN CAR IS IN DRIVE ON AN INCLINE ENGINE STARTS REVVING. VEHICLE WENT BACKWARDS WHILE FOOT WAS ON THE BRAKE. UPDATED 11/19/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING OVER 40 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SUBURBAN SUBARU, 1821 MAPLELAWN DR, TROY, MI) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A BUILD UP OF DIRT AND DEBRIS IN THE WHEELS AND WHEEL WELLS. THE CONTACT WAS ADVISED TO POWER WASH THE WHEELS AND WHEEL WELLS TO PREVENT THE FAILURE FROM RECURRING. IN ADDITION, THE ENGINE IDLED WHILE THE VEHICLE WAS ON A SLIGHT INCLINE. SUDDENLY, THE ENGINE BEGAN TO REV HIGH AND THE VEHICLE ERRONEOUSLY DROVE FORWARD. THE FAILURE OCCURRED AS THE DRIVER WAS GETTING BACK INTO THE VEHICLE AND THE ACCELERATOR PEDAL HAD NOT BEEN DEPRESSED. ON SEVERAL OCCASIONS, WHILE ON A SLIGHT INCLINE WITH THE ENGINE IDLING, THE VEHICLE WOULD SUDDENLY ROLL BACKWARDS ONCE THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO FOUND NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS INFORMED OF THE FAILURES AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,500. *TT CONSUMER STATED VIOLENT VIBRATION AND SHAKING AT 45MPH OR GREATER ESPECIALLY IN WINTER MONTHS WITH SNOW AND MUD BUILD UP. AUTOMATIC BRAKES SLAM FREQUENTLY WHEN IN REVERSE. WHILE AT A STOP SIGN, WHEN CAR IS IN DRIVE ON AN INCLINE ENGINE STARTS REVVING. VEHICLE WENT BACKWARDS WHILE FOOT WAS ON THE BRAKE. UPDATED 11/19/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING OVER 40 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SUBURBAN SUBARU, 1821 MAPLELAWN DR, TROY, MI) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A BUILD UP OF DIRT AND DEBRIS IN THE WHEELS AND WHEEL WELLS. THE CONTACT WAS ADVISED TO POWER WASH THE WHEELS AND WHEEL WELLS TO PREVENT THE FAILURE FROM RECURRING. IN ADDITION, THE ENGINE IDLED WHILE THE VEHICLE WAS ON A SLIGHT INCLINE. SUDDENLY, THE ENGINE BEGAN TO REV HIGH AND THE VEHICLE ERRONEOUSLY DROVE FORWARD. THE FAILURE OCCURRED AS THE DRIVER WAS GETTING BACK INTO THE VEHICLE AND THE ACCELERATOR PEDAL HAD NOT BEEN DEPRESSED. ON SEVERAL OCCASIONS, WHILE ON A SLIGHT INCLINE WITH THE ENGINE IDLING, THE VEHICLE WOULD SUDDENLY ROLL BACKWARDS ONCE THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO FOUND NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS INFORMED OF THE FAILURES AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,500. *TT CONSUMER STATED VIOLENT VIBRATION AND SHAKING AT 45MPH OR GREATER ESPECIALLY IN WINTER MONTHS WITH SNOW AND MUD BUILD UP. AUTOMATIC BRAKES SLAM FREQUENTLY WHEN IN REVERSE. WHILE AT A STOP SIGN, WHEN CAR IS IN DRIVE ON AN INCLINE ENGINE STARTS REVVING. VEHICLE WENT BACKWARDS WHILE FOOT WAS ON THE BRAKE. UPDATED 11/19/18*JB
Mfg Campaign: 11128069
Recall Date: Sep 7, 2018
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING OVER 40 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SUBURBAN SUBARU, 1821 MAPLELAWN DR, TROY, MI) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A BUILD UP OF DIRT AND DEBRIS IN THE WHEELS AND WHEEL WELLS. THE CONTACT WAS ADVISED TO POWER WASH THE WHEELS AND WHEEL WELLS TO PREVENT THE FAILURE FROM RECURRING. IN ADDITION, THE ENGINE IDLED WHILE THE VEHICLE WAS ON A SLIGHT INCLINE. SUDDENLY, THE ENGINE BEGAN TO REV HIGH AND THE VEHICLE ERRONEOUSLY DROVE FORWARD. THE FAILURE OCCURRED AS THE DRIVER WAS GETTING BACK INTO THE VEHICLE AND THE ACCELERATOR PEDAL HAD NOT BEEN DEPRESSED. ON SEVERAL OCCASIONS, WHILE ON A SLIGHT INCLINE WITH THE ENGINE IDLING, THE VEHICLE WOULD SUDDENLY ROLL BACKWARDS ONCE THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO FOUND NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS INFORMED OF THE FAILURES AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,500. *TT CONSUMER STATED VIOLENT VIBRATION AND SHAKING AT 45MPH OR GREATER ESPECIALLY IN WINTER MONTHS WITH SNOW AND MUD BUILD UP. AUTOMATIC BRAKES SLAM FREQUENTLY WHEN IN REVERSE. WHILE AT A STOP SIGN, WHEN CAR IS IN DRIVE ON AN INCLINE ENGINE STARTS REVVING. VEHICLE WENT BACKWARDS WHILE FOOT WAS ON THE BRAKE. UPDATED 11/19/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING OVER 40 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SUBURBAN SUBARU, 1821 MAPLELAWN DR, TROY, MI) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A BUILD UP OF DIRT AND DEBRIS IN THE WHEELS AND WHEEL WELLS. THE CONTACT WAS ADVISED TO POWER WASH THE WHEELS AND WHEEL WELLS TO PREVENT THE FAILURE FROM RECURRING. IN ADDITION, THE ENGINE IDLED WHILE THE VEHICLE WAS ON A SLIGHT INCLINE. SUDDENLY, THE ENGINE BEGAN TO REV HIGH AND THE VEHICLE ERRONEOUSLY DROVE FORWARD. THE FAILURE OCCURRED AS THE DRIVER WAS GETTING BACK INTO THE VEHICLE AND THE ACCELERATOR PEDAL HAD NOT BEEN DEPRESSED. ON SEVERAL OCCASIONS, WHILE ON A SLIGHT INCLINE WITH THE ENGINE IDLING, THE VEHICLE WOULD SUDDENLY ROLL BACKWARDS ONCE THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO FOUND NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS INFORMED OF THE FAILURES AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,500. *TT CONSUMER STATED VIOLENT VIBRATION AND SHAKING AT 45MPH OR GREATER ESPECIALLY IN WINTER MONTHS WITH SNOW AND MUD BUILD UP. AUTOMATIC BRAKES SLAM FREQUENTLY WHEN IN REVERSE. WHILE AT A STOP SIGN, WHEN CAR IS IN DRIVE ON AN INCLINE ENGINE STARTS REVVING. VEHICLE WENT BACKWARDS WHILE FOOT WAS ON THE BRAKE. UPDATED 11/19/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING OVER 40 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SUBURBAN SUBARU, 1821 MAPLELAWN DR, TROY, MI) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A BUILD UP OF DIRT AND DEBRIS IN THE WHEELS AND WHEEL WELLS. THE CONTACT WAS ADVISED TO POWER WASH THE WHEELS AND WHEEL WELLS TO PREVENT THE FAILURE FROM RECURRING. IN ADDITION, THE ENGINE IDLED WHILE THE VEHICLE WAS ON A SLIGHT INCLINE. SUDDENLY, THE ENGINE BEGAN TO REV HIGH AND THE VEHICLE ERRONEOUSLY DROVE FORWARD. THE FAILURE OCCURRED AS THE DRIVER WAS GETTING BACK INTO THE VEHICLE AND THE ACCELERATOR PEDAL HAD NOT BEEN DEPRESSED. ON SEVERAL OCCASIONS, WHILE ON A SLIGHT INCLINE WITH THE ENGINE IDLING, THE VEHICLE WOULD SUDDENLY ROLL BACKWARDS ONCE THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO FOUND NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS INFORMED OF THE FAILURES AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,500. *TT CONSUMER STATED VIOLENT VIBRATION AND SHAKING AT 45MPH OR GREATER ESPECIALLY IN WINTER MONTHS WITH SNOW AND MUD BUILD UP. AUTOMATIC BRAKES SLAM FREQUENTLY WHEN IN REVERSE. WHILE AT A STOP SIGN, WHEN CAR IS IN DRIVE ON AN INCLINE ENGINE STARTS REVVING. VEHICLE WENT BACKWARDS WHILE FOOT WAS ON THE BRAKE. UPDATED 11/19/18*JB
Mfg Campaign: 11128069
Recall Date: Sep 7, 2018
Subaru Of America, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING OVER 40 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SUBURBAN SUBARU, 1821 MAPLELAWN DR, TROY, MI) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A BUILD UP OF DIRT AND DEBRIS IN THE WHEELS AND WHEEL WELLS. THE CONTACT WAS ADVISED TO POWER WASH THE WHEELS AND WHEEL WELLS TO PREVENT THE FAILURE FROM RECURRING. IN ADDITION, THE ENGINE IDLED WHILE THE VEHICLE WAS ON A SLIGHT INCLINE. SUDDENLY, THE ENGINE BEGAN TO REV HIGH AND THE VEHICLE ERRONEOUSLY DROVE FORWARD. THE FAILURE OCCURRED AS THE DRIVER WAS GETTING BACK INTO THE VEHICLE AND THE ACCELERATOR PEDAL HAD NOT BEEN DEPRESSED. ON SEVERAL OCCASIONS, WHILE ON A SLIGHT INCLINE WITH THE ENGINE IDLING, THE VEHICLE WOULD SUDDENLY ROLL BACKWARDS ONCE THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO FOUND NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS INFORMED OF THE FAILURES AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,500. *TT CONSUMER STATED VIOLENT VIBRATION AND SHAKING AT 45MPH OR GREATER ESPECIALLY IN WINTER MONTHS WITH SNOW AND MUD BUILD UP. AUTOMATIC BRAKES SLAM FREQUENTLY WHEN IN REVERSE. WHILE AT A STOP SIGN, WHEN CAR IS IN DRIVE ON AN INCLINE ENGINE STARTS REVVING. VEHICLE WENT BACKWARDS WHILE FOOT WAS ON THE BRAKE. UPDATED 11/19/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING OVER 40 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SUBURBAN SUBARU, 1821 MAPLELAWN DR, TROY, MI) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A BUILD UP OF DIRT AND DEBRIS IN THE WHEELS AND WHEEL WELLS. THE CONTACT WAS ADVISED TO POWER WASH THE WHEELS AND WHEEL WELLS TO PREVENT THE FAILURE FROM RECURRING. IN ADDITION, THE ENGINE IDLED WHILE THE VEHICLE WAS ON A SLIGHT INCLINE. SUDDENLY, THE ENGINE BEGAN TO REV HIGH AND THE VEHICLE ERRONEOUSLY DROVE FORWARD. THE FAILURE OCCURRED AS THE DRIVER WAS GETTING BACK INTO THE VEHICLE AND THE ACCELERATOR PEDAL HAD NOT BEEN DEPRESSED. ON SEVERAL OCCASIONS, WHILE ON A SLIGHT INCLINE WITH THE ENGINE IDLING, THE VEHICLE WOULD SUDDENLY ROLL BACKWARDS ONCE THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO FOUND NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS INFORMED OF THE FAILURES AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,500. *TT CONSUMER STATED VIOLENT VIBRATION AND SHAKING AT 45MPH OR GREATER ESPECIALLY IN WINTER MONTHS WITH SNOW AND MUD BUILD UP. AUTOMATIC BRAKES SLAM FREQUENTLY WHEN IN REVERSE. WHILE AT A STOP SIGN, WHEN CAR IS IN DRIVE ON AN INCLINE ENGINE STARTS REVVING. VEHICLE WENT BACKWARDS WHILE FOOT WAS ON THE BRAKE. UPDATED 11/19/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING OVER 40 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SUBURBAN SUBARU, 1821 MAPLELAWN DR, TROY, MI) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A BUILD UP OF DIRT AND DEBRIS IN THE WHEELS AND WHEEL WELLS. THE CONTACT WAS ADVISED TO POWER WASH THE WHEELS AND WHEEL WELLS TO PREVENT THE FAILURE FROM RECURRING. IN ADDITION, THE ENGINE IDLED WHILE THE VEHICLE WAS ON A SLIGHT INCLINE. SUDDENLY, THE ENGINE BEGAN TO REV HIGH AND THE VEHICLE ERRONEOUSLY DROVE FORWARD. THE FAILURE OCCURRED AS THE DRIVER WAS GETTING BACK INTO THE VEHICLE AND THE ACCELERATOR PEDAL HAD NOT BEEN DEPRESSED. ON SEVERAL OCCASIONS, WHILE ON A SLIGHT INCLINE WITH THE ENGINE IDLING, THE VEHICLE WOULD SUDDENLY ROLL BACKWARDS ONCE THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO FOUND NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS INFORMED OF THE FAILURES AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,500. *TT CONSUMER STATED VIOLENT VIBRATION AND SHAKING AT 45MPH OR GREATER ESPECIALLY IN WINTER MONTHS WITH SNOW AND MUD BUILD UP. AUTOMATIC BRAKES SLAM FREQUENTLY WHEN IN REVERSE. WHILE AT A STOP SIGN, WHEN CAR IS IN DRIVE ON AN INCLINE ENGINE STARTS REVVING. VEHICLE WENT BACKWARDS WHILE FOOT WAS ON THE BRAKE. UPDATED 11/19/18*JB
Mfg Campaign: 11128069
Recall Date: Sep 7, 2018
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING OVER 40 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SUBURBAN SUBARU, 1821 MAPLELAWN DR, TROY, MI) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A BUILD UP OF DIRT AND DEBRIS IN THE WHEELS AND WHEEL WELLS. THE CONTACT WAS ADVISED TO POWER WASH THE WHEELS AND WHEEL WELLS TO PREVENT THE FAILURE FROM RECURRING. IN ADDITION, THE ENGINE IDLED WHILE THE VEHICLE WAS ON A SLIGHT INCLINE. SUDDENLY, THE ENGINE BEGAN TO REV HIGH AND THE VEHICLE ERRONEOUSLY DROVE FORWARD. THE FAILURE OCCURRED AS THE DRIVER WAS GETTING BACK INTO THE VEHICLE AND THE ACCELERATOR PEDAL HAD NOT BEEN DEPRESSED. ON SEVERAL OCCASIONS, WHILE ON A SLIGHT INCLINE WITH THE ENGINE IDLING, THE VEHICLE WOULD SUDDENLY ROLL BACKWARDS ONCE THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO FOUND NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS INFORMED OF THE FAILURES AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,500. *TT CONSUMER STATED VIOLENT VIBRATION AND SHAKING AT 45MPH OR GREATER ESPECIALLY IN WINTER MONTHS WITH SNOW AND MUD BUILD UP. AUTOMATIC BRAKES SLAM FREQUENTLY WHEN IN REVERSE. WHILE AT A STOP SIGN, WHEN CAR IS IN DRIVE ON AN INCLINE ENGINE STARTS REVVING. VEHICLE WENT BACKWARDS WHILE FOOT WAS ON THE BRAKE. UPDATED 11/19/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING OVER 40 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SUBURBAN SUBARU, 1821 MAPLELAWN DR, TROY, MI) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A BUILD UP OF DIRT AND DEBRIS IN THE WHEELS AND WHEEL WELLS. THE CONTACT WAS ADVISED TO POWER WASH THE WHEELS AND WHEEL WELLS TO PREVENT THE FAILURE FROM RECURRING. IN ADDITION, THE ENGINE IDLED WHILE THE VEHICLE WAS ON A SLIGHT INCLINE. SUDDENLY, THE ENGINE BEGAN TO REV HIGH AND THE VEHICLE ERRONEOUSLY DROVE FORWARD. THE FAILURE OCCURRED AS THE DRIVER WAS GETTING BACK INTO THE VEHICLE AND THE ACCELERATOR PEDAL HAD NOT BEEN DEPRESSED. ON SEVERAL OCCASIONS, WHILE ON A SLIGHT INCLINE WITH THE ENGINE IDLING, THE VEHICLE WOULD SUDDENLY ROLL BACKWARDS ONCE THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO FOUND NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS INFORMED OF THE FAILURES AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,500. *TT CONSUMER STATED VIOLENT VIBRATION AND SHAKING AT 45MPH OR GREATER ESPECIALLY IN WINTER MONTHS WITH SNOW AND MUD BUILD UP. AUTOMATIC BRAKES SLAM FREQUENTLY WHEN IN REVERSE. WHILE AT A STOP SIGN, WHEN CAR IS IN DRIVE ON AN INCLINE ENGINE STARTS REVVING. VEHICLE WENT BACKWARDS WHILE FOOT WAS ON THE BRAKE. UPDATED 11/19/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING OVER 40 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SUBURBAN SUBARU, 1821 MAPLELAWN DR, TROY, MI) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A BUILD UP OF DIRT AND DEBRIS IN THE WHEELS AND WHEEL WELLS. THE CONTACT WAS ADVISED TO POWER WASH THE WHEELS AND WHEEL WELLS TO PREVENT THE FAILURE FROM RECURRING. IN ADDITION, THE ENGINE IDLED WHILE THE VEHICLE WAS ON A SLIGHT INCLINE. SUDDENLY, THE ENGINE BEGAN TO REV HIGH AND THE VEHICLE ERRONEOUSLY DROVE FORWARD. THE FAILURE OCCURRED AS THE DRIVER WAS GETTING BACK INTO THE VEHICLE AND THE ACCELERATOR PEDAL HAD NOT BEEN DEPRESSED. ON SEVERAL OCCASIONS, WHILE ON A SLIGHT INCLINE WITH THE ENGINE IDLING, THE VEHICLE WOULD SUDDENLY ROLL BACKWARDS ONCE THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO FOUND NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS INFORMED OF THE FAILURES AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,500. *TT CONSUMER STATED VIOLENT VIBRATION AND SHAKING AT 45MPH OR GREATER ESPECIALLY IN WINTER MONTHS WITH SNOW AND MUD BUILD UP. AUTOMATIC BRAKES SLAM FREQUENTLY WHEN IN REVERSE. WHILE AT A STOP SIGN, WHEN CAR IS IN DRIVE ON AN INCLINE ENGINE STARTS REVVING. VEHICLE WENT BACKWARDS WHILE FOOT WAS ON THE BRAKE. UPDATED 11/19/18*JB
Mfg Campaign: 11128069
Recall Date: Sep 7, 2018
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE SUDDENLY LOST ENGINE POWER. THE VEHICLE WAS COASTED TO AN EXIT RAMP. THE CONTACT STATED THAT THE ENGINE WAS STILL IDLING EXTREMELY LOW AND THE VEHICLE WAS TURNED OFF AND RESTARTED. RIMROCK SUBARU (324 S 24TH ST W, BILLINGS, MT 59102, (406) 651-5200) REPLACED THE FUEL PUMP AND FUEL PUMP CONTROL MODULE; HOWEVER, THE FAILURE CONTINUED. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER AND OFFERED A TRADE-IN FOR A 2018 SUBARU OUTBACK. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. **TR *JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE SUDDENLY LOST ENGINE POWER. THE VEHICLE WAS COASTED TO AN EXIT RAMP. THE CONTACT STATED THAT THE ENGINE WAS STILL IDLING EXTREMELY LOW AND THE VEHICLE WAS TURNED OFF AND RESTARTED. RIMROCK SUBARU (324 S 24TH ST W, BILLINGS, MT 59102, (406) 651-5200) REPLACED THE FUEL PUMP AND FUEL PUMP CONTROL MODULE; HOWEVER, THE FAILURE CONTINUED. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER AND OFFERED A TRADE-IN FOR A 2018 SUBARU OUTBACK. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. **TR *JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE SUDDENLY LOST ENGINE POWER. THE VEHICLE WAS COASTED TO AN EXIT RAMP. THE CONTACT STATED THAT THE ENGINE WAS STILL IDLING EXTREMELY LOW AND THE VEHICLE WAS TURNED OFF AND RESTARTED. RIMROCK SUBARU (324 S 24TH ST W, BILLINGS, MT 59102, (406) 651-5200) REPLACED THE FUEL PUMP AND FUEL PUMP CONTROL MODULE; HOWEVER, THE FAILURE CONTINUED. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER AND OFFERED A TRADE-IN FOR A 2018 SUBARU OUTBACK. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. **TR *JB
Mfg Campaign: 11124519
Recall Date: Sep 5, 2018
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE SUDDENLY LOST ENGINE POWER. THE VEHICLE WAS COASTED TO AN EXIT RAMP. THE CONTACT STATED THAT THE ENGINE WAS STILL IDLING EXTREMELY LOW AND THE VEHICLE WAS TURNED OFF AND RESTARTED. RIMROCK SUBARU (324 S 24TH ST W, BILLINGS, MT 59102, (406) 651-5200) REPLACED THE FUEL PUMP AND FUEL PUMP CONTROL MODULE; HOWEVER, THE FAILURE CONTINUED. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER AND OFFERED A TRADE-IN FOR A 2018 SUBARU OUTBACK. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. **TR *JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE SUDDENLY LOST ENGINE POWER. THE VEHICLE WAS COASTED TO AN EXIT RAMP. THE CONTACT STATED THAT THE ENGINE WAS STILL IDLING EXTREMELY LOW AND THE VEHICLE WAS TURNED OFF AND RESTARTED. RIMROCK SUBARU (324 S 24TH ST W, BILLINGS, MT 59102, (406) 651-5200) REPLACED THE FUEL PUMP AND FUEL PUMP CONTROL MODULE; HOWEVER, THE FAILURE CONTINUED. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER AND OFFERED A TRADE-IN FOR A 2018 SUBARU OUTBACK. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. **TR *JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE SUDDENLY LOST ENGINE POWER. THE VEHICLE WAS COASTED TO AN EXIT RAMP. THE CONTACT STATED THAT THE ENGINE WAS STILL IDLING EXTREMELY LOW AND THE VEHICLE WAS TURNED OFF AND RESTARTED. RIMROCK SUBARU (324 S 24TH ST W, BILLINGS, MT 59102, (406) 651-5200) REPLACED THE FUEL PUMP AND FUEL PUMP CONTROL MODULE; HOWEVER, THE FAILURE CONTINUED. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER AND OFFERED A TRADE-IN FOR A 2018 SUBARU OUTBACK. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. **TR *JB
Mfg Campaign: 11124519
Recall Date: Sep 5, 2018
Subaru Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE SPEEDOMETER INFORMATION IS VERY DIFFICULT TO SEE IN SUNNY DAYLIGHT. NUMBERS ARE "RED". IF "POLARIZED" OR REGULAR SUN LENSES ARE USED, (INFO. (NUMBERS) CAN NOT BE READ. 2019 MODELS, THE SPEEDOMETER IS CHANGED, WITH "WHITE" CHARACTERS. FINALLY SUBARU GOT THE MESSAGE. IT IS CRITICAL TO BE DRIVING AND YOU CAN NOT SEE THE SPEED THAT YOU ARE DRIVING !
Corrective Action:
THE SPEEDOMETER INFORMATION IS VERY DIFFICULT TO SEE IN SUNNY DAYLIGHT. NUMBERS ARE "RED". IF "POLARIZED" OR REGULAR SUN LENSES ARE USED, (INFO. (NUMBERS) CAN NOT BE READ. 2019 MODELS, THE SPEEDOMETER IS CHANGED, WITH "WHITE" CHARACTERS. FINALLY SUBARU GOT THE MESSAGE. IT IS CRITICAL TO BE DRIVING AND YOU CAN NOT SEE THE SPEED THAT YOU ARE DRIVING !
Additional Notes:
THE SPEEDOMETER INFORMATION IS VERY DIFFICULT TO SEE IN SUNNY DAYLIGHT. NUMBERS ARE "RED". IF "POLARIZED" OR REGULAR SUN LENSES ARE USED, (INFO. (NUMBERS) CAN NOT BE READ. 2019 MODELS, THE SPEEDOMETER IS CHANGED, WITH "WHITE" CHARACTERS. FINALLY SUBARU GOT THE MESSAGE. IT IS CRITICAL TO BE DRIVING AND YOU CAN NOT SEE THE SPEED THAT YOU ARE DRIVING !
Mfg Campaign: 11122391
Recall Date: Aug 26, 2018
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SPEEDOMETER INFORMATION IS VERY DIFFICULT TO SEE IN SUNNY DAYLIGHT. NUMBERS ARE "RED". IF "POLARIZED" OR REGULAR SUN LENSES ARE USED, (INFO. (NUMBERS) CAN NOT BE READ. 2019 MODELS, THE SPEEDOMETER IS CHANGED, WITH "WHITE" CHARACTERS. FINALLY SUBARU GOT THE MESSAGE. IT IS CRITICAL TO BE DRIVING AND YOU CAN NOT SEE THE SPEED THAT YOU ARE DRIVING !
Corrective Action:
THE SPEEDOMETER INFORMATION IS VERY DIFFICULT TO SEE IN SUNNY DAYLIGHT. NUMBERS ARE "RED". IF "POLARIZED" OR REGULAR SUN LENSES ARE USED, (INFO. (NUMBERS) CAN NOT BE READ. 2019 MODELS, THE SPEEDOMETER IS CHANGED, WITH "WHITE" CHARACTERS. FINALLY SUBARU GOT THE MESSAGE. IT IS CRITICAL TO BE DRIVING AND YOU CAN NOT SEE THE SPEED THAT YOU ARE DRIVING !
Additional Notes:
THE SPEEDOMETER INFORMATION IS VERY DIFFICULT TO SEE IN SUNNY DAYLIGHT. NUMBERS ARE "RED". IF "POLARIZED" OR REGULAR SUN LENSES ARE USED, (INFO. (NUMBERS) CAN NOT BE READ. 2019 MODELS, THE SPEEDOMETER IS CHANGED, WITH "WHITE" CHARACTERS. FINALLY SUBARU GOT THE MESSAGE. IT IS CRITICAL TO BE DRIVING AND YOU CAN NOT SEE THE SPEED THAT YOU ARE DRIVING !
Mfg Campaign: 11122391
Recall Date: Aug 26, 2018
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD BREAKAGE 2018 SUBARU FORESTER. OUR WINDSHIELD WAS HIT TWICE BY SMALL ROCKS IN EXACTLY THE SAME PLACE TWICE WITHIN 30 DAYS. ONE BREAK ON THE ORIGINAL WINDSHIELD AND AGAIN ON THE REPLACEMENT WINDSHIELD. IT APPEARS THE DESIGN OF THE HOOD FACILITIES THE DAMAGE OR THE DESIGN OF THE GLASS IS FRAGILE. THESE BREAKS OCCURRED WHILE DRIVING ON THE INTERSTATE WITH SPEEDS OF AROUND 70 MPH. WHEN SPEAKING TO THE SUBARU DEALERSHIP OF OUR CONCERN THEY INFORMED US THAT SUBARU WINDSHIELDS HAD A TENDENCY TO CRACK EASILY AND NEEDED TO BE REPLACED OFTEN. WHEN WE ASKED THEM IF THIS SEEMED LIKE A SAFETY CONCERN THEY DID NOT SOME TO THINK IT WAS.
Corrective Action:
WINDSHIELD BREAKAGE 2018 SUBARU FORESTER. OUR WINDSHIELD WAS HIT TWICE BY SMALL ROCKS IN EXACTLY THE SAME PLACE TWICE WITHIN 30 DAYS. ONE BREAK ON THE ORIGINAL WINDSHIELD AND AGAIN ON THE REPLACEMENT WINDSHIELD. IT APPEARS THE DESIGN OF THE HOOD FACILITIES THE DAMAGE OR THE DESIGN OF THE GLASS IS FRAGILE. THESE BREAKS OCCURRED WHILE DRIVING ON THE INTERSTATE WITH SPEEDS OF AROUND 70 MPH. WHEN SPEAKING TO THE SUBARU DEALERSHIP OF OUR CONCERN THEY INFORMED US THAT SUBARU WINDSHIELDS HAD A TENDENCY TO CRACK EASILY AND NEEDED TO BE REPLACED OFTEN. WHEN WE ASKED THEM IF THIS SEEMED LIKE A SAFETY CONCERN THEY DID NOT SOME TO THINK IT WAS.
Additional Notes:
WINDSHIELD BREAKAGE 2018 SUBARU FORESTER. OUR WINDSHIELD WAS HIT TWICE BY SMALL ROCKS IN EXACTLY THE SAME PLACE TWICE WITHIN 30 DAYS. ONE BREAK ON THE ORIGINAL WINDSHIELD AND AGAIN ON THE REPLACEMENT WINDSHIELD. IT APPEARS THE DESIGN OF THE HOOD FACILITIES THE DAMAGE OR THE DESIGN OF THE GLASS IS FRAGILE. THESE BREAKS OCCURRED WHILE DRIVING ON THE INTERSTATE WITH SPEEDS OF AROUND 70 MPH. WHEN SPEAKING TO THE SUBARU DEALERSHIP OF OUR CONCERN THEY INFORMED US THAT SUBARU WINDSHIELDS HAD A TENDENCY TO CRACK EASILY AND NEEDED TO BE REPLACED OFTEN. WHEN WE ASKED THEM IF THIS SEEMED LIKE A SAFETY CONCERN THEY DID NOT SOME TO THINK IT WAS.
Mfg Campaign: 11120676
Recall Date: Aug 17, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury