Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
1K ComplaintsSubaru Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2019 Subaru Forester. The contact was informed by his wife that while driving over bumps in the roadway at various speeds, there was a rattling sound coming from the vehicle, and the driver brief lost control of the vehicle. The vehicle was taken to a dealer who discovered that the rear stabilizer bracket bolts had detached from the suspension and needed to be replaced. The contact discovered that prior to owning the vehicle, the vehicle was serviced under NHTSA Campaign Number: 21V263000 (Suspension). The manufacturer was notified of the failure and informed the contact that the recall was no longer applicable to the vehicle. The vehicle was repaired by the dealer. The failure mileage was 102,911.
Corrective Action:
The contact owns a 2019 Subaru Forester. The contact was informed by his wife that while driving over bumps in the roadway at various speeds, there was a rattling sound coming from the vehicle, and the driver brief lost control of the vehicle. The vehicle was taken to a dealer who discovered that the rear stabilizer bracket bolts had detached from the suspension and needed to be replaced. The contact discovered that prior to owning the vehicle, the vehicle was serviced under NHTSA Campaign Number: 21V263000 (Suspension). The manufacturer was notified of the failure and informed the contact that the recall was no longer applicable to the vehicle. The vehicle was repaired by the dealer. The failure mileage was 102,911.
Additional Notes:
The contact owns a 2019 Subaru Forester. The contact was informed by his wife that while driving over bumps in the roadway at various speeds, there was a rattling sound coming from the vehicle, and the driver brief lost control of the vehicle. The vehicle was taken to a dealer who discovered that the rear stabilizer bracket bolts had detached from the suspension and needed to be replaced. The contact discovered that prior to owning the vehicle, the vehicle was serviced under NHTSA Campaign Number: 21V263000 (Suspension). The manufacturer was notified of the failure and informed the contact that the recall was no longer applicable to the vehicle. The vehicle was repaired by the dealer. The failure mileage was 102,911.
Mfg Campaign: 11676935
Recall Date: Jul 29, 2025
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owned a 2019 Subaru Forester. The contact stated that while driving on a main road at 30 MPH upon approaching a red light the contact attempted to slow down by depressing the brake pedal, however the vehicle would not slow down, the contact proceeded to swerve to the right and in the process crashed into a lamppost and power pole with the entire front end of the vehicle. There was property damage to both the lamppost and the power pole, and the vehicle came to a stop upon impact. The airbags were deployed. The vehicle was going 30 MPH at the time of the crash. The vehicle was towed to a local junk yard. No warning lights were illuminated. A police report was filed. The vehicle was destroyed. The contact was injured, and she was seated in the driver's seat. No one outside of the vehicle was reported to be injured. The contact sustained injuries to her chest, abdomen, and shins. Medical treatment was required for the injuries. The approximate failure mileage was 50,000.
Corrective Action:
The contact owned a 2019 Subaru Forester. The contact stated that while driving on a main road at 30 MPH upon approaching a red light the contact attempted to slow down by depressing the brake pedal, however the vehicle would not slow down, the contact proceeded to swerve to the right and in the process crashed into a lamppost and power pole with the entire front end of the vehicle. There was property damage to both the lamppost and the power pole, and the vehicle came to a stop upon impact. The airbags were deployed. The vehicle was going 30 MPH at the time of the crash. The vehicle was towed to a local junk yard. No warning lights were illuminated. A police report was filed. The vehicle was destroyed. The contact was injured, and she was seated in the driver's seat. No one outside of the vehicle was reported to be injured. The contact sustained injuries to her chest, abdomen, and shins. Medical treatment was required for the injuries. The approximate failure mileage was 50,000.
Additional Notes:
The contact owned a 2019 Subaru Forester. The contact stated that while driving on a main road at 30 MPH upon approaching a red light the contact attempted to slow down by depressing the brake pedal, however the vehicle would not slow down, the contact proceeded to swerve to the right and in the process crashed into a lamppost and power pole with the entire front end of the vehicle. There was property damage to both the lamppost and the power pole, and the vehicle came to a stop upon impact. The airbags were deployed. The vehicle was going 30 MPH at the time of the crash. The vehicle was towed to a local junk yard. No warning lights were illuminated. A police report was filed. The vehicle was destroyed. The contact was injured, and she was seated in the driver's seat. No one outside of the vehicle was reported to be injured. The contact sustained injuries to her chest, abdomen, and shins. Medical treatment was required for the injuries. The approximate failure mileage was 50,000.
Mfg Campaign: 11673955
Recall Date: Jul 16, 2025
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
When stearing car it is hard to steal stering will not come back after rounding corners it's almost like there is no power steering sometimes it's there and next it's not
Corrective Action:
When stearing car it is hard to steal stering will not come back after rounding corners it's almost like there is no power steering sometimes it's there and next it's not
Additional Notes:
When stearing car it is hard to steal stering will not come back after rounding corners it's almost like there is no power steering sometimes it's there and next it's not
Mfg Campaign: 11673183
Recall Date: Jul 13, 2025
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Cracked windshield - Subaru windshields are weak and crack easily. I've been driving 45 years, never had a cracked windshield. I bought a new 2019 Subaru Forester and have had 3 cracked windshields. Ridiculous and dangerous. They need to be recalled and pay for replacements. The first crack happened about 1 1/2 years after purchase, I took to dealership for replacement and paid ~$1,200. Then second crack was a star crack, and I had it sucked out/fixed (~$250). And now, vehicle is 5 years old 45k miles on it and has a huge crack in the middle of the windshield in front of the passenger side.
Corrective Action:
Cracked windshield - Subaru windshields are weak and crack easily. I've been driving 45 years, never had a cracked windshield. I bought a new 2019 Subaru Forester and have had 3 cracked windshields. Ridiculous and dangerous. They need to be recalled and pay for replacements. The first crack happened about 1 1/2 years after purchase, I took to dealership for replacement and paid ~$1,200. Then second crack was a star crack, and I had it sucked out/fixed (~$250). And now, vehicle is 5 years old 45k miles on it and has a huge crack in the middle of the windshield in front of the passenger side.
Additional Notes:
Cracked windshield - Subaru windshields are weak and crack easily. I've been driving 45 years, never had a cracked windshield. I bought a new 2019 Subaru Forester and have had 3 cracked windshields. Ridiculous and dangerous. They need to be recalled and pay for replacements. The first crack happened about 1 1/2 years after purchase, I took to dealership for replacement and paid ~$1,200. Then second crack was a star crack, and I had it sucked out/fixed (~$250). And now, vehicle is 5 years old 45k miles on it and has a huge crack in the middle of the windshield in front of the passenger side.
Mfg Campaign: 11671524
Recall Date: Jul 7, 2025
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
CVT Transmission failed and not repairable. 6 months out of warranty but under mileage for warranty at 37,000 miles. Fairly new vehicle that is useless w/o $9,000 for a replacement transmission. Exact same defect in 2018 and older models that Subaru is covering repairs and extended warranty for those years.
Corrective Action:
CVT Transmission failed and not repairable. 6 months out of warranty but under mileage for warranty at 37,000 miles. Fairly new vehicle that is useless w/o $9,000 for a replacement transmission. Exact same defect in 2018 and older models that Subaru is covering repairs and extended warranty for those years.
Additional Notes:
CVT Transmission failed and not repairable. 6 months out of warranty but under mileage for warranty at 37,000 miles. Fairly new vehicle that is useless w/o $9,000 for a replacement transmission. Exact same defect in 2018 and older models that Subaru is covering repairs and extended warranty for those years.
Mfg Campaign: 11667754
Recall Date: Jun 18, 2025
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11667342
Recall Date: Jun 17, 2025
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Subaru Transmission is wonky! Makes noise... Feels unsafe... sent to shop... they say it needs a new transmission
Corrective Action:
Subaru Transmission is wonky! Makes noise... Feels unsafe... sent to shop... they say it needs a new transmission
Additional Notes:
Subaru Transmission is wonky! Makes noise... Feels unsafe... sent to shop... they say it needs a new transmission
Mfg Campaign: 11666102
Recall Date: Jun 10, 2025
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
In May 2025, I had the passenger-side mirror on my 2019 Subaru Forester replaced at a licensed Subaru dealership. I was told the replacement part would be factory-original and matched to the vehicle’s VIN, which specifies a dark metallic grey exterior. After the repair was completed, I noticed that the mirror casing was the wrong color — a visibly lighter grey than the rest of the car. While the mirror is functional and undamaged, the color mismatch may affect how other drivers perceive the vehicle, especially during lane changes or turns. In certain lighting or weather conditions, the inconsistency could potentially cause confusion or misinterpretation of the car’s shape or position. The dealership acknowledged that the wrong part color was used based on my VIN, but refused to replace it without full repayment. There were no warning lights or error messages associated with the issue. The part is still installed on the vehicle and available for inspection. I am reporting this as a consumer concern regarding improper VIN-matched component replacement, which may pose a minor but notable risk to the awareness and safety of other drivers.
Corrective Action:
In May 2025, I had the passenger-side mirror on my 2019 Subaru Forester replaced at a licensed Subaru dealership. I was told the replacement part would be factory-original and matched to the vehicle’s VIN, which specifies a dark metallic grey exterior. After the repair was completed, I noticed that the mirror casing was the wrong color — a visibly lighter grey than the rest of the car. While the mirror is functional and undamaged, the color mismatch may affect how other drivers perceive the vehicle, especially during lane changes or turns. In certain lighting or weather conditions, the inconsistency could potentially cause confusion or misinterpretation of the car’s shape or position. The dealership acknowledged that the wrong part color was used based on my VIN, but refused to replace it without full repayment. There were no warning lights or error messages associated with the issue. The part is still installed on the vehicle and available for inspection. I am reporting this as a consumer concern regarding improper VIN-matched component replacement, which may pose a minor but notable risk to the awareness and safety of other drivers.
Additional Notes:
In May 2025, I had the passenger-side mirror on my 2019 Subaru Forester replaced at a licensed Subaru dealership. I was told the replacement part would be factory-original and matched to the vehicle’s VIN, which specifies a dark metallic grey exterior. After the repair was completed, I noticed that the mirror casing was the wrong color — a visibly lighter grey than the rest of the car. While the mirror is functional and undamaged, the color mismatch may affect how other drivers perceive the vehicle, especially during lane changes or turns. In certain lighting or weather conditions, the inconsistency could potentially cause confusion or misinterpretation of the car’s shape or position. The dealership acknowledged that the wrong part color was used based on my VIN, but refused to replace it without full repayment. There were no warning lights or error messages associated with the issue. The part is still installed on the vehicle and available for inspection. I am reporting this as a consumer concern regarding improper VIN-matched component replacement, which may pose a minor but notable risk to the awareness and safety of other drivers.
Mfg Campaign: 11664785
Recall Date: Jun 4, 2025
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
In May 2025, I had the passenger-side mirror on my 2019 Subaru Forester replaced at a licensed Subaru dealership. I was told the replacement part would be factory-original and matched to the vehicle’s VIN, which specifies a dark metallic grey exterior. After the repair was completed, I noticed that the mirror casing was the wrong color — a visibly lighter grey than the rest of the car. While the mirror is functional and undamaged, the color mismatch may affect how other drivers perceive the vehicle, especially during lane changes or turns. In certain lighting or weather conditions, the inconsistency could potentially cause confusion or misinterpretation of the car’s shape or position. The dealership acknowledged that the wrong part color was used based on my VIN, but refused to replace it without full repayment. There were no warning lights or error messages associated with the issue. The part is still installed on the vehicle and available for inspection. I am reporting this as a consumer concern regarding improper VIN-matched component replacement, which may pose a minor but notable risk to the awareness and safety of other drivers.
Corrective Action:
In May 2025, I had the passenger-side mirror on my 2019 Subaru Forester replaced at a licensed Subaru dealership. I was told the replacement part would be factory-original and matched to the vehicle’s VIN, which specifies a dark metallic grey exterior. After the repair was completed, I noticed that the mirror casing was the wrong color — a visibly lighter grey than the rest of the car. While the mirror is functional and undamaged, the color mismatch may affect how other drivers perceive the vehicle, especially during lane changes or turns. In certain lighting or weather conditions, the inconsistency could potentially cause confusion or misinterpretation of the car’s shape or position. The dealership acknowledged that the wrong part color was used based on my VIN, but refused to replace it without full repayment. There were no warning lights or error messages associated with the issue. The part is still installed on the vehicle and available for inspection. I am reporting this as a consumer concern regarding improper VIN-matched component replacement, which may pose a minor but notable risk to the awareness and safety of other drivers.
Additional Notes:
In May 2025, I had the passenger-side mirror on my 2019 Subaru Forester replaced at a licensed Subaru dealership. I was told the replacement part would be factory-original and matched to the vehicle’s VIN, which specifies a dark metallic grey exterior. After the repair was completed, I noticed that the mirror casing was the wrong color — a visibly lighter grey than the rest of the car. While the mirror is functional and undamaged, the color mismatch may affect how other drivers perceive the vehicle, especially during lane changes or turns. In certain lighting or weather conditions, the inconsistency could potentially cause confusion or misinterpretation of the car’s shape or position. The dealership acknowledged that the wrong part color was used based on my VIN, but refused to replace it without full repayment. There were no warning lights or error messages associated with the issue. The part is still installed on the vehicle and available for inspection. I am reporting this as a consumer concern regarding improper VIN-matched component replacement, which may pose a minor but notable risk to the awareness and safety of other drivers.
Mfg Campaign: 11664785
Recall Date: Jun 4, 2025
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
During severe stop/go, thick, holiday traffic on I-495 (DC Beltway), during daylight hours, once AGAIN (this has happened several times before), the auto engine shutoff feature catastrophically malfunctioned, turning the car off, and simultaneously, activated the entirety of the dashboard to flash on/off, causing nearly every indicator light to come on, and then had difficulty restarting. This has been brought to Subaru's attention multiple times and they essentially have washed their hands of it and stating since they can't duplicate it, it essentially must not be occurring and they cannot repair it.
Corrective Action:
During severe stop/go, thick, holiday traffic on I-495 (DC Beltway), during daylight hours, once AGAIN (this has happened several times before), the auto engine shutoff feature catastrophically malfunctioned, turning the car off, and simultaneously, activated the entirety of the dashboard to flash on/off, causing nearly every indicator light to come on, and then had difficulty restarting. This has been brought to Subaru's attention multiple times and they essentially have washed their hands of it and stating since they can't duplicate it, it essentially must not be occurring and they cannot repair it.
Additional Notes:
During severe stop/go, thick, holiday traffic on I-495 (DC Beltway), during daylight hours, once AGAIN (this has happened several times before), the auto engine shutoff feature catastrophically malfunctioned, turning the car off, and simultaneously, activated the entirety of the dashboard to flash on/off, causing nearly every indicator light to come on, and then had difficulty restarting. This has been brought to Subaru's attention multiple times and they essentially have washed their hands of it and stating since they can't duplicate it, it essentially must not be occurring and they cannot repair it.
Mfg Campaign: 11663006
Recall Date: May 25, 2025
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
During severe stop/go, thick, holiday traffic on I-495 (DC Beltway), during daylight hours, once AGAIN (this has happened several times before), the auto engine shutoff feature catastrophically malfunctioned, turning the car off, and simultaneously, activated the entirety of the dashboard to flash on/off, causing nearly every indicator light to come on, and then had difficulty restarting. This has been brought to Subaru's attention multiple times and they essentially have washed their hands of it and stating since they can't duplicate it, it essentially must not be occurring and they cannot repair it.
Corrective Action:
During severe stop/go, thick, holiday traffic on I-495 (DC Beltway), during daylight hours, once AGAIN (this has happened several times before), the auto engine shutoff feature catastrophically malfunctioned, turning the car off, and simultaneously, activated the entirety of the dashboard to flash on/off, causing nearly every indicator light to come on, and then had difficulty restarting. This has been brought to Subaru's attention multiple times and they essentially have washed their hands of it and stating since they can't duplicate it, it essentially must not be occurring and they cannot repair it.
Additional Notes:
During severe stop/go, thick, holiday traffic on I-495 (DC Beltway), during daylight hours, once AGAIN (this has happened several times before), the auto engine shutoff feature catastrophically malfunctioned, turning the car off, and simultaneously, activated the entirety of the dashboard to flash on/off, causing nearly every indicator light to come on, and then had difficulty restarting. This has been brought to Subaru's attention multiple times and they essentially have washed their hands of it and stating since they can't duplicate it, it essentially must not be occurring and they cannot repair it.
Mfg Campaign: 11663006
Recall Date: May 25, 2025
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
During severe stop/go, thick, holiday traffic on I-495 (DC Beltway), during daylight hours, once AGAIN (this has happened several times before), the auto engine shutoff feature catastrophically malfunctioned, turning the car off, and simultaneously, activated the entirety of the dashboard to flash on/off, causing nearly every indicator light to come on, and then had difficulty restarting. This has been brought to Subaru's attention multiple times and they essentially have washed their hands of it and stating since they can't duplicate it, it essentially must not be occurring and they cannot repair it.
Corrective Action:
During severe stop/go, thick, holiday traffic on I-495 (DC Beltway), during daylight hours, once AGAIN (this has happened several times before), the auto engine shutoff feature catastrophically malfunctioned, turning the car off, and simultaneously, activated the entirety of the dashboard to flash on/off, causing nearly every indicator light to come on, and then had difficulty restarting. This has been brought to Subaru's attention multiple times and they essentially have washed their hands of it and stating since they can't duplicate it, it essentially must not be occurring and they cannot repair it.
Additional Notes:
During severe stop/go, thick, holiday traffic on I-495 (DC Beltway), during daylight hours, once AGAIN (this has happened several times before), the auto engine shutoff feature catastrophically malfunctioned, turning the car off, and simultaneously, activated the entirety of the dashboard to flash on/off, causing nearly every indicator light to come on, and then had difficulty restarting. This has been brought to Subaru's attention multiple times and they essentially have washed their hands of it and stating since they can't duplicate it, it essentially must not be occurring and they cannot repair it.
Mfg Campaign: 11663006
Recall Date: May 25, 2025
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car is a 2019 suaru forester 54,268mi I was driving from Houston to Dallas on the freeway during a thunderstorm on [XXX] [XXX]. I got off the freeway and was almost on the road near my house when my car engine suddenly died, I had no control of my car, my car engine would not start anymore. I had no problems with my car before. I towed it home the next day and had it checked with a scanner and it came up with about 25 check engine codes. 5/14/2025 Subaru dealer (ewing of plano) had it checked and had the thermo control valve replaced because it was bad. They had no previous notices or recalls. If my car had stopped in the middle of the freeway it could have been a major accident..other people's lives are important..please look into this issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My car is a 2019 suaru forester 54,268mi I was driving from Houston to Dallas on the freeway during a thunderstorm on [XXX] [XXX]. I got off the freeway and was almost on the road near my house when my car engine suddenly died, I had no control of my car, my car engine would not start anymore. I had no problems with my car before. I towed it home the next day and had it checked with a scanner and it came up with about 25 check engine codes. 5/14/2025 Subaru dealer (ewing of plano) had it checked and had the thermo control valve replaced because it was bad. They had no previous notices or recalls. If my car had stopped in the middle of the freeway it could have been a major accident..other people's lives are important..please look into this issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My car is a 2019 suaru forester 54,268mi I was driving from Houston to Dallas on the freeway during a thunderstorm on [XXX] [XXX]. I got off the freeway and was almost on the road near my house when my car engine suddenly died, I had no control of my car, my car engine would not start anymore. I had no problems with my car before. I towed it home the next day and had it checked with a scanner and it came up with about 25 check engine codes. 5/14/2025 Subaru dealer (ewing of plano) had it checked and had the thermo control valve replaced because it was bad. They had no previous notices or recalls. If my car had stopped in the middle of the freeway it could have been a major accident..other people's lives are important..please look into this issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11661586
Recall Date: May 16, 2025
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car is a 2019 suaru forester 54,268mi I was driving from Houston to Dallas on the freeway during a thunderstorm on [XXX] [XXX]. I got off the freeway and was almost on the road near my house when my car engine suddenly died, I had no control of my car, my car engine would not start anymore. I had no problems with my car before. I towed it home the next day and had it checked with a scanner and it came up with about 25 check engine codes. 5/14/2025 Subaru dealer (ewing of plano) had it checked and had the thermo control valve replaced because it was bad. They had no previous notices or recalls. If my car had stopped in the middle of the freeway it could have been a major accident..other people's lives are important..please look into this issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My car is a 2019 suaru forester 54,268mi I was driving from Houston to Dallas on the freeway during a thunderstorm on [XXX] [XXX]. I got off the freeway and was almost on the road near my house when my car engine suddenly died, I had no control of my car, my car engine would not start anymore. I had no problems with my car before. I towed it home the next day and had it checked with a scanner and it came up with about 25 check engine codes. 5/14/2025 Subaru dealer (ewing of plano) had it checked and had the thermo control valve replaced because it was bad. They had no previous notices or recalls. If my car had stopped in the middle of the freeway it could have been a major accident..other people's lives are important..please look into this issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My car is a 2019 suaru forester 54,268mi I was driving from Houston to Dallas on the freeway during a thunderstorm on [XXX] [XXX]. I got off the freeway and was almost on the road near my house when my car engine suddenly died, I had no control of my car, my car engine would not start anymore. I had no problems with my car before. I towed it home the next day and had it checked with a scanner and it came up with about 25 check engine codes. 5/14/2025 Subaru dealer (ewing of plano) had it checked and had the thermo control valve replaced because it was bad. They had no previous notices or recalls. If my car had stopped in the middle of the freeway it could have been a major accident..other people's lives are important..please look into this issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11661586
Recall Date: May 16, 2025
Subaru Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Subaru Forester. The contact stated that after starting the vehicle, there was white smoke coming from the exhaust pipes. The vehicle was towed to the local dealer who diagnosed that the engine PCV had failed, causing catastrophic damage to the engine. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed that the vehicle was previously serviced under NHTSA Campaign Number: 19V856000 (ENGINE AND ENGINE COOLING); and the engine was replaced as part of the recall repair. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 122,000.
Corrective Action:
The contact owns a 2019 Subaru Forester. The contact stated that after starting the vehicle, there was white smoke coming from the exhaust pipes. The vehicle was towed to the local dealer who diagnosed that the engine PCV had failed, causing catastrophic damage to the engine. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed that the vehicle was previously serviced under NHTSA Campaign Number: 19V856000 (ENGINE AND ENGINE COOLING); and the engine was replaced as part of the recall repair. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 122,000.
Additional Notes:
The contact owns a 2019 Subaru Forester. The contact stated that after starting the vehicle, there was white smoke coming from the exhaust pipes. The vehicle was towed to the local dealer who diagnosed that the engine PCV had failed, causing catastrophic damage to the engine. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed that the vehicle was previously serviced under NHTSA Campaign Number: 19V856000 (ENGINE AND ENGINE COOLING); and the engine was replaced as part of the recall repair. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 122,000.
Mfg Campaign: 11659321
Recall Date: May 6, 2025
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Since I purchased the vehicle, I have experienced recurring problems with the starter system, affecting the car's performance and reliability. Despite receiving regular maintenance and being evaluated at the authorized Subaru dealership in San Juan, Puerto Rico, the issue remains unresolved. I was informed that even if I replace the part with a new one, the failure could continue, as the component is still being manufactured under the same part number. As a preventive measure, I also replaced the battery to rule out a possible cause, but unfortunately, the problem persists. This is particularly concerning because the car has shut off in the middle of traffic, at intersections, and while waiting at traffic lights, which poses a serious safety risk to me and other drivers. I understand that this issue may be common among other vehicles of the same make and model, and I respectfully request that it be investigated as a potential case for a technical service campaign or safety recall. Additionally, I ask that my case be reviewed for a goodwill repair, as the issue has been present since early in the vehicle’s use—even if the standard warranty has expired. I look forward to your response and to a fair and timely resolution. I sincerely appreciate your attention and assistance in this matter.
Corrective Action:
Since I purchased the vehicle, I have experienced recurring problems with the starter system, affecting the car's performance and reliability. Despite receiving regular maintenance and being evaluated at the authorized Subaru dealership in San Juan, Puerto Rico, the issue remains unresolved. I was informed that even if I replace the part with a new one, the failure could continue, as the component is still being manufactured under the same part number. As a preventive measure, I also replaced the battery to rule out a possible cause, but unfortunately, the problem persists. This is particularly concerning because the car has shut off in the middle of traffic, at intersections, and while waiting at traffic lights, which poses a serious safety risk to me and other drivers. I understand that this issue may be common among other vehicles of the same make and model, and I respectfully request that it be investigated as a potential case for a technical service campaign or safety recall. Additionally, I ask that my case be reviewed for a goodwill repair, as the issue has been present since early in the vehicle’s use—even if the standard warranty has expired. I look forward to your response and to a fair and timely resolution. I sincerely appreciate your attention and assistance in this matter.
Additional Notes:
Since I purchased the vehicle, I have experienced recurring problems with the starter system, affecting the car's performance and reliability. Despite receiving regular maintenance and being evaluated at the authorized Subaru dealership in San Juan, Puerto Rico, the issue remains unresolved. I was informed that even if I replace the part with a new one, the failure could continue, as the component is still being manufactured under the same part number. As a preventive measure, I also replaced the battery to rule out a possible cause, but unfortunately, the problem persists. This is particularly concerning because the car has shut off in the middle of traffic, at intersections, and while waiting at traffic lights, which poses a serious safety risk to me and other drivers. I understand that this issue may be common among other vehicles of the same make and model, and I respectfully request that it be investigated as a potential case for a technical service campaign or safety recall. Additionally, I ask that my case be reviewed for a goodwill repair, as the issue has been present since early in the vehicle’s use—even if the standard warranty has expired. I look forward to your response and to a fair and timely resolution. I sincerely appreciate your attention and assistance in this matter.
Mfg Campaign: 11658022
Recall Date: Apr 30, 2025
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Auto start/stop shut off engine at drive thru line. Locked up brakes and could not get it to unlock and restart car. It has happened on a number of occasions. After multiple attempts trying and letting it sit for a couple of hours, somehow got it to unlock and start. Thank goodness we haven’t gotten into an accident
Corrective Action:
Auto start/stop shut off engine at drive thru line. Locked up brakes and could not get it to unlock and restart car. It has happened on a number of occasions. After multiple attempts trying and letting it sit for a couple of hours, somehow got it to unlock and start. Thank goodness we haven’t gotten into an accident
Additional Notes:
Auto start/stop shut off engine at drive thru line. Locked up brakes and could not get it to unlock and restart car. It has happened on a number of occasions. After multiple attempts trying and letting it sit for a couple of hours, somehow got it to unlock and start. Thank goodness we haven’t gotten into an accident
Mfg Campaign: 11652823
Recall Date: Apr 4, 2025
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Auto start/stop shut off engine at drive thru line. Locked up brakes and could not get it to unlock and restart car. It has happened on a number of occasions. After multiple attempts trying and letting it sit for a couple of hours, somehow got it to unlock and start. Thank goodness we haven’t gotten into an accident
Corrective Action:
Auto start/stop shut off engine at drive thru line. Locked up brakes and could not get it to unlock and restart car. It has happened on a number of occasions. After multiple attempts trying and letting it sit for a couple of hours, somehow got it to unlock and start. Thank goodness we haven’t gotten into an accident
Additional Notes:
Auto start/stop shut off engine at drive thru line. Locked up brakes and could not get it to unlock and restart car. It has happened on a number of occasions. After multiple attempts trying and letting it sit for a couple of hours, somehow got it to unlock and start. Thank goodness we haven’t gotten into an accident
Mfg Campaign: 11652823
Recall Date: Apr 4, 2025
Subaru Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
1) The seat is cracking on the drivers seat. The vehicle only has 64,000 miles on it. No word from Subaru. 2) Parking collision warning system works part of the time. Dangerous when the system does not detect a person or vehicle in the blind spot.
Corrective Action:
1) The seat is cracking on the drivers seat. The vehicle only has 64,000 miles on it. No word from Subaru. 2) Parking collision warning system works part of the time. Dangerous when the system does not detect a person or vehicle in the blind spot.
Additional Notes:
1) The seat is cracking on the drivers seat. The vehicle only has 64,000 miles on it. No word from Subaru. 2) Parking collision warning system works part of the time. Dangerous when the system does not detect a person or vehicle in the blind spot.
Mfg Campaign: 11651759
Recall Date: Mar 31, 2025
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
1) The seat is cracking on the drivers seat. The vehicle only has 64,000 miles on it. No word from Subaru. 2) Parking collision warning system works part of the time. Dangerous when the system does not detect a person or vehicle in the blind spot.
Corrective Action:
1) The seat is cracking on the drivers seat. The vehicle only has 64,000 miles on it. No word from Subaru. 2) Parking collision warning system works part of the time. Dangerous when the system does not detect a person or vehicle in the blind spot.
Additional Notes:
1) The seat is cracking on the drivers seat. The vehicle only has 64,000 miles on it. No word from Subaru. 2) Parking collision warning system works part of the time. Dangerous when the system does not detect a person or vehicle in the blind spot.
Mfg Campaign: 11651759
Recall Date: Mar 31, 2025
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