Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
1K ComplaintsSubaru Of America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
1) The seat is cracking on the drivers seat. The vehicle only has 64,000 miles on it. No word from Subaru. 2) Parking collision warning system works part of the time. Dangerous when the system does not detect a person or vehicle in the blind spot.
Corrective Action:
1) The seat is cracking on the drivers seat. The vehicle only has 64,000 miles on it. No word from Subaru. 2) Parking collision warning system works part of the time. Dangerous when the system does not detect a person or vehicle in the blind spot.
Additional Notes:
1) The seat is cracking on the drivers seat. The vehicle only has 64,000 miles on it. No word from Subaru. 2) Parking collision warning system works part of the time. Dangerous when the system does not detect a person or vehicle in the blind spot.
Mfg Campaign: 11651759
Recall Date: Mar 31, 2025
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
I got in my vehicle after getting gas. I was on my way to Neosho, MO, hundreds of miles from home. Thes lights were all on and I couldn't get them to go off. I figured it was because my windshield was dirty. I turned my wipers on to find out one needed replaced. I paid $30 for 1 since I have an odd type of wipers and I had been to 3 auto stores to find it. The Eye Sight, brake, check engine, air bag, and lane assist lights never went off. Now they come on randomly and go off randomly. This causes all safety features to not work. No adaptive cruise control, nothing. I finally got them to go off somehow the day I came back home. I live nowhere near a Subaru dealer. It had no other effect on my vehicle as far as I could tell. Now when they come on. I pull over until they come back on or have to drive it home to sit.
Corrective Action:
I got in my vehicle after getting gas. I was on my way to Neosho, MO, hundreds of miles from home. Thes lights were all on and I couldn't get them to go off. I figured it was because my windshield was dirty. I turned my wipers on to find out one needed replaced. I paid $30 for 1 since I have an odd type of wipers and I had been to 3 auto stores to find it. The Eye Sight, brake, check engine, air bag, and lane assist lights never went off. Now they come on randomly and go off randomly. This causes all safety features to not work. No adaptive cruise control, nothing. I finally got them to go off somehow the day I came back home. I live nowhere near a Subaru dealer. It had no other effect on my vehicle as far as I could tell. Now when they come on. I pull over until they come back on or have to drive it home to sit.
Additional Notes:
I got in my vehicle after getting gas. I was on my way to Neosho, MO, hundreds of miles from home. Thes lights were all on and I couldn't get them to go off. I figured it was because my windshield was dirty. I turned my wipers on to find out one needed replaced. I paid $30 for 1 since I have an odd type of wipers and I had been to 3 auto stores to find it. The Eye Sight, brake, check engine, air bag, and lane assist lights never went off. Now they come on randomly and go off randomly. This causes all safety features to not work. No adaptive cruise control, nothing. I finally got them to go off somehow the day I came back home. I live nowhere near a Subaru dealer. It had no other effect on my vehicle as far as I could tell. Now when they come on. I pull over until they come back on or have to drive it home to sit.
Mfg Campaign: 11647079
Recall Date: Mar 7, 2025
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I got in my vehicle after getting gas. I was on my way to Neosho, MO, hundreds of miles from home. Thes lights were all on and I couldn't get them to go off. I figured it was because my windshield was dirty. I turned my wipers on to find out one needed replaced. I paid $30 for 1 since I have an odd type of wipers and I had been to 3 auto stores to find it. The Eye Sight, brake, check engine, air bag, and lane assist lights never went off. Now they come on randomly and go off randomly. This causes all safety features to not work. No adaptive cruise control, nothing. I finally got them to go off somehow the day I came back home. I live nowhere near a Subaru dealer. It had no other effect on my vehicle as far as I could tell. Now when they come on. I pull over until they come back on or have to drive it home to sit.
Corrective Action:
I got in my vehicle after getting gas. I was on my way to Neosho, MO, hundreds of miles from home. Thes lights were all on and I couldn't get them to go off. I figured it was because my windshield was dirty. I turned my wipers on to find out one needed replaced. I paid $30 for 1 since I have an odd type of wipers and I had been to 3 auto stores to find it. The Eye Sight, brake, check engine, air bag, and lane assist lights never went off. Now they come on randomly and go off randomly. This causes all safety features to not work. No adaptive cruise control, nothing. I finally got them to go off somehow the day I came back home. I live nowhere near a Subaru dealer. It had no other effect on my vehicle as far as I could tell. Now when they come on. I pull over until they come back on or have to drive it home to sit.
Additional Notes:
I got in my vehicle after getting gas. I was on my way to Neosho, MO, hundreds of miles from home. Thes lights were all on and I couldn't get them to go off. I figured it was because my windshield was dirty. I turned my wipers on to find out one needed replaced. I paid $30 for 1 since I have an odd type of wipers and I had been to 3 auto stores to find it. The Eye Sight, brake, check engine, air bag, and lane assist lights never went off. Now they come on randomly and go off randomly. This causes all safety features to not work. No adaptive cruise control, nothing. I finally got them to go off somehow the day I came back home. I live nowhere near a Subaru dealer. It had no other effect on my vehicle as far as I could tell. Now when they come on. I pull over until they come back on or have to drive it home to sit.
Mfg Campaign: 11647079
Recall Date: Mar 7, 2025
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I got in my vehicle after getting gas. I was on my way to Neosho, MO, hundreds of miles from home. Thes lights were all on and I couldn't get them to go off. I figured it was because my windshield was dirty. I turned my wipers on to find out one needed replaced. I paid $30 for 1 since I have an odd type of wipers and I had been to 3 auto stores to find it. The Eye Sight, brake, check engine, air bag, and lane assist lights never went off. Now they come on randomly and go off randomly. This causes all safety features to not work. No adaptive cruise control, nothing. I finally got them to go off somehow the day I came back home. I live nowhere near a Subaru dealer. It had no other effect on my vehicle as far as I could tell. Now when they come on. I pull over until they come back on or have to drive it home to sit.
Corrective Action:
I got in my vehicle after getting gas. I was on my way to Neosho, MO, hundreds of miles from home. Thes lights were all on and I couldn't get them to go off. I figured it was because my windshield was dirty. I turned my wipers on to find out one needed replaced. I paid $30 for 1 since I have an odd type of wipers and I had been to 3 auto stores to find it. The Eye Sight, brake, check engine, air bag, and lane assist lights never went off. Now they come on randomly and go off randomly. This causes all safety features to not work. No adaptive cruise control, nothing. I finally got them to go off somehow the day I came back home. I live nowhere near a Subaru dealer. It had no other effect on my vehicle as far as I could tell. Now when they come on. I pull over until they come back on or have to drive it home to sit.
Additional Notes:
I got in my vehicle after getting gas. I was on my way to Neosho, MO, hundreds of miles from home. Thes lights were all on and I couldn't get them to go off. I figured it was because my windshield was dirty. I turned my wipers on to find out one needed replaced. I paid $30 for 1 since I have an odd type of wipers and I had been to 3 auto stores to find it. The Eye Sight, brake, check engine, air bag, and lane assist lights never went off. Now they come on randomly and go off randomly. This causes all safety features to not work. No adaptive cruise control, nothing. I finally got them to go off somehow the day I came back home. I live nowhere near a Subaru dealer. It had no other effect on my vehicle as far as I could tell. Now when they come on. I pull over until they come back on or have to drive it home to sit.
Mfg Campaign: 11647079
Recall Date: Mar 7, 2025
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When I first noticed that my car wasn’t heating properly, it was in May 20 24 when I purchased the car and Carvana dropped it off to my place of residency. When I notified someone of this issue, they told me it probably just needed coolant. I did as instructed and noticed that I was adding in coolant frequently. On February 19, 2025 I returned home one evening and noticed that smoke coming from my car and coolant was leaking from underneath. I called roadside assistance in order to get my car towed and into service at the Subaru dealership. After inspection, the mechanic noticed that there was oil inside the coolant suggesting that there may be an issue with the head gaskets then warned me not to drive my car because there could be further issue with the engine as a result of the head gasket being blown.
Corrective Action:
When I first noticed that my car wasn’t heating properly, it was in May 20 24 when I purchased the car and Carvana dropped it off to my place of residency. When I notified someone of this issue, they told me it probably just needed coolant. I did as instructed and noticed that I was adding in coolant frequently. On February 19, 2025 I returned home one evening and noticed that smoke coming from my car and coolant was leaking from underneath. I called roadside assistance in order to get my car towed and into service at the Subaru dealership. After inspection, the mechanic noticed that there was oil inside the coolant suggesting that there may be an issue with the head gaskets then warned me not to drive my car because there could be further issue with the engine as a result of the head gasket being blown.
Additional Notes:
When I first noticed that my car wasn’t heating properly, it was in May 20 24 when I purchased the car and Carvana dropped it off to my place of residency. When I notified someone of this issue, they told me it probably just needed coolant. I did as instructed and noticed that I was adding in coolant frequently. On February 19, 2025 I returned home one evening and noticed that smoke coming from my car and coolant was leaking from underneath. I called roadside assistance in order to get my car towed and into service at the Subaru dealership. After inspection, the mechanic noticed that there was oil inside the coolant suggesting that there may be an issue with the head gaskets then warned me not to drive my car because there could be further issue with the engine as a result of the head gasket being blown.
Mfg Campaign: 11644640
Recall Date: Feb 24, 2025
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Subaru Forester. The contact stated while driving approximately 55 MPH, there was an alarm heard before several unknown warning lights illuminated and the vehicle lost motive power and decelerated to 35 MPH. The contact shifted to neutral to restart the vehicle. The contact pulled over to the side of the road and waited for a while before continuing to drive. The eyesight, brake light, automatic transmission, oil temp, and several other warning lights illuminated intermittently. The failure occurred a second time on the same day. The dealer was contacted and advised the contact to take the vehicle to the dealer whenever the lights were illuminated. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was 119,000.
Corrective Action:
The contact owns a 2019 Subaru Forester. The contact stated while driving approximately 55 MPH, there was an alarm heard before several unknown warning lights illuminated and the vehicle lost motive power and decelerated to 35 MPH. The contact shifted to neutral to restart the vehicle. The contact pulled over to the side of the road and waited for a while before continuing to drive. The eyesight, brake light, automatic transmission, oil temp, and several other warning lights illuminated intermittently. The failure occurred a second time on the same day. The dealer was contacted and advised the contact to take the vehicle to the dealer whenever the lights were illuminated. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was 119,000.
Additional Notes:
The contact owns a 2019 Subaru Forester. The contact stated while driving approximately 55 MPH, there was an alarm heard before several unknown warning lights illuminated and the vehicle lost motive power and decelerated to 35 MPH. The contact shifted to neutral to restart the vehicle. The contact pulled over to the side of the road and waited for a while before continuing to drive. The eyesight, brake light, automatic transmission, oil temp, and several other warning lights illuminated intermittently. The failure occurred a second time on the same day. The dealer was contacted and advised the contact to take the vehicle to the dealer whenever the lights were illuminated. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was 119,000.
Mfg Campaign: 11640640
Recall Date: Feb 4, 2025
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The issue started last year over a period of several months when my car kept stalling at a traffic light. After stopping on a red light my car stalled. I had to shut off the car then restart to get it going. Had the battery replaced and problem was gone until this week. Car stalled at the traffic light again (in the middle of busy downtown and being the 1st car at the intersection), but this time it wouldn't restart and battery light turned on when attemped to restart. Called Subaru road assist and requested jumpstart service. While waiting for road assist to arrive, attempted to jumpstarts with a manual jump starter, but didn't work. Attempted with the jumpstart cables, but still didn't work. Subaru assist arrived and was able to successfully jumpstart my car. The Subaru tech assessed my battery and showed 75% battery life. Drove home on the freeway for about 25 miles. The next day drove to and home from work (25 miles reach way) with no issues. The following day, my car wouldn't start from my home. Jumpstarted with the manual one and brought it to the shop a few miles away. Got to the shop and turned off the engine. When turning on again, it wouldn't start.
Corrective Action:
The issue started last year over a period of several months when my car kept stalling at a traffic light. After stopping on a red light my car stalled. I had to shut off the car then restart to get it going. Had the battery replaced and problem was gone until this week. Car stalled at the traffic light again (in the middle of busy downtown and being the 1st car at the intersection), but this time it wouldn't restart and battery light turned on when attemped to restart. Called Subaru road assist and requested jumpstart service. While waiting for road assist to arrive, attempted to jumpstarts with a manual jump starter, but didn't work. Attempted with the jumpstart cables, but still didn't work. Subaru assist arrived and was able to successfully jumpstart my car. The Subaru tech assessed my battery and showed 75% battery life. Drove home on the freeway for about 25 miles. The next day drove to and home from work (25 miles reach way) with no issues. The following day, my car wouldn't start from my home. Jumpstarted with the manual one and brought it to the shop a few miles away. Got to the shop and turned off the engine. When turning on again, it wouldn't start.
Additional Notes:
The issue started last year over a period of several months when my car kept stalling at a traffic light. After stopping on a red light my car stalled. I had to shut off the car then restart to get it going. Had the battery replaced and problem was gone until this week. Car stalled at the traffic light again (in the middle of busy downtown and being the 1st car at the intersection), but this time it wouldn't restart and battery light turned on when attemped to restart. Called Subaru road assist and requested jumpstart service. While waiting for road assist to arrive, attempted to jumpstarts with a manual jump starter, but didn't work. Attempted with the jumpstart cables, but still didn't work. Subaru assist arrived and was able to successfully jumpstart my car. The Subaru tech assessed my battery and showed 75% battery life. Drove home on the freeway for about 25 miles. The next day drove to and home from work (25 miles reach way) with no issues. The following day, my car wouldn't start from my home. Jumpstarted with the manual one and brought it to the shop a few miles away. Got to the shop and turned off the engine. When turning on again, it wouldn't start.
Mfg Campaign: 11635934
Recall Date: Jan 14, 2025
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
[XXX], driving home, dark at [XXX] in Airway Heights WA. About 10 mins to home, lights in dashboard suddenly lit (brake, check engine, battery icon, water temp icon, 2 yellow colored pictures that had the word “off”, park, ABS, exclamation point next to a circle that had a symbol in circle like a Mercedes Benz, and another symbol colored yellow). I kept driving with very little power in the car and it was hard turning the wheels to left or right turns. I was so scared thinking I would be stranded in the middle of the street! Made it to my carport and drove it in. Turned off car; attempted to restart but didn’t, and during the times I started the car, it would make a stuttering noise. The lights that lit up remained, wouldn’t turn off until attempt to start again when the lights all turned off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX], driving home, dark at [XXX] in Airway Heights WA. About 10 mins to home, lights in dashboard suddenly lit (brake, check engine, battery icon, water temp icon, 2 yellow colored pictures that had the word “off”, park, ABS, exclamation point next to a circle that had a symbol in circle like a Mercedes Benz, and another symbol colored yellow). I kept driving with very little power in the car and it was hard turning the wheels to left or right turns. I was so scared thinking I would be stranded in the middle of the street! Made it to my carport and drove it in. Turned off car; attempted to restart but didn’t, and during the times I started the car, it would make a stuttering noise. The lights that lit up remained, wouldn’t turn off until attempt to start again when the lights all turned off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX], driving home, dark at [XXX] in Airway Heights WA. About 10 mins to home, lights in dashboard suddenly lit (brake, check engine, battery icon, water temp icon, 2 yellow colored pictures that had the word “off”, park, ABS, exclamation point next to a circle that had a symbol in circle like a Mercedes Benz, and another symbol colored yellow). I kept driving with very little power in the car and it was hard turning the wheels to left or right turns. I was so scared thinking I would be stranded in the middle of the street! Made it to my carport and drove it in. Turned off car; attempted to restart but didn’t, and during the times I started the car, it would make a stuttering noise. The lights that lit up remained, wouldn’t turn off until attempt to start again when the lights all turned off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11632986
Recall Date: Dec 29, 2024
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
[XXX], driving home, dark at [XXX] in Airway Heights WA. About 10 mins to home, lights in dashboard suddenly lit (brake, check engine, battery icon, water temp icon, 2 yellow colored pictures that had the word “off”, park, ABS, exclamation point next to a circle that had a symbol in circle like a Mercedes Benz, and another symbol colored yellow). I kept driving with very little power in the car and it was hard turning the wheels to left or right turns. I was so scared thinking I would be stranded in the middle of the street! Made it to my carport and drove it in. Turned off car; attempted to restart but didn’t, and during the times I started the car, it would make a stuttering noise. The lights that lit up remained, wouldn’t turn off until attempt to start again when the lights all turned off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX], driving home, dark at [XXX] in Airway Heights WA. About 10 mins to home, lights in dashboard suddenly lit (brake, check engine, battery icon, water temp icon, 2 yellow colored pictures that had the word “off”, park, ABS, exclamation point next to a circle that had a symbol in circle like a Mercedes Benz, and another symbol colored yellow). I kept driving with very little power in the car and it was hard turning the wheels to left or right turns. I was so scared thinking I would be stranded in the middle of the street! Made it to my carport and drove it in. Turned off car; attempted to restart but didn’t, and during the times I started the car, it would make a stuttering noise. The lights that lit up remained, wouldn’t turn off until attempt to start again when the lights all turned off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX], driving home, dark at [XXX] in Airway Heights WA. About 10 mins to home, lights in dashboard suddenly lit (brake, check engine, battery icon, water temp icon, 2 yellow colored pictures that had the word “off”, park, ABS, exclamation point next to a circle that had a symbol in circle like a Mercedes Benz, and another symbol colored yellow). I kept driving with very little power in the car and it was hard turning the wheels to left or right turns. I was so scared thinking I would be stranded in the middle of the street! Made it to my carport and drove it in. Turned off car; attempted to restart but didn’t, and during the times I started the car, it would make a stuttering noise. The lights that lit up remained, wouldn’t turn off until attempt to start again when the lights all turned off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11632986
Recall Date: Dec 29, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
[XXX], driving home, dark at [XXX] in Airway Heights WA. About 10 mins to home, lights in dashboard suddenly lit (brake, check engine, battery icon, water temp icon, 2 yellow colored pictures that had the word “off”, park, ABS, exclamation point next to a circle that had a symbol in circle like a Mercedes Benz, and another symbol colored yellow). I kept driving with very little power in the car and it was hard turning the wheels to left or right turns. I was so scared thinking I would be stranded in the middle of the street! Made it to my carport and drove it in. Turned off car; attempted to restart but didn’t, and during the times I started the car, it would make a stuttering noise. The lights that lit up remained, wouldn’t turn off until attempt to start again when the lights all turned off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX], driving home, dark at [XXX] in Airway Heights WA. About 10 mins to home, lights in dashboard suddenly lit (brake, check engine, battery icon, water temp icon, 2 yellow colored pictures that had the word “off”, park, ABS, exclamation point next to a circle that had a symbol in circle like a Mercedes Benz, and another symbol colored yellow). I kept driving with very little power in the car and it was hard turning the wheels to left or right turns. I was so scared thinking I would be stranded in the middle of the street! Made it to my carport and drove it in. Turned off car; attempted to restart but didn’t, and during the times I started the car, it would make a stuttering noise. The lights that lit up remained, wouldn’t turn off until attempt to start again when the lights all turned off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX], driving home, dark at [XXX] in Airway Heights WA. About 10 mins to home, lights in dashboard suddenly lit (brake, check engine, battery icon, water temp icon, 2 yellow colored pictures that had the word “off”, park, ABS, exclamation point next to a circle that had a symbol in circle like a Mercedes Benz, and another symbol colored yellow). I kept driving with very little power in the car and it was hard turning the wheels to left or right turns. I was so scared thinking I would be stranded in the middle of the street! Made it to my carport and drove it in. Turned off car; attempted to restart but didn’t, and during the times I started the car, it would make a stuttering noise. The lights that lit up remained, wouldn’t turn off until attempt to start again when the lights all turned off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11632986
Recall Date: Dec 29, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
cracked windshield
Corrective Action:
cracked windshield
Additional Notes:
cracked windshield
Mfg Campaign: 11632128
Recall Date: Dec 23, 2024
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When I break and stop the car power is reduced, at times it stalls out and be hard to start again when starting back up in traffic. This is also starting to happen in my other Forrester of the same year.
Corrective Action:
When I break and stop the car power is reduced, at times it stalls out and be hard to start again when starting back up in traffic. This is also starting to happen in my other Forrester of the same year.
Additional Notes:
When I break and stop the car power is reduced, at times it stalls out and be hard to start again when starting back up in traffic. This is also starting to happen in my other Forrester of the same year.
Mfg Campaign: 11630302
Recall Date: Dec 12, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
As I was driving, every warning light came on, my car emitted a high pitched alarm and the car stopped working. This happened twice. I had to put my car in park. Turn off the car and turn it back on to make it driveable. I took it to the dealer and was informed that the battery and starter required replacement. The battery was covered by an extended warranty (I paid $100 or 20% of the cost), but the starter was not covered by any warranty since my car has 41K miles and is 5 yrs old. I contacted Subaru and they agreed to pay $800 towards the $1209.13 repair. My Subaru Case # 241016-1801159. I believe my starter failed because of the automatic start/stop engine feature. I asked the dealer if the starter failure could have been detected during a regular maintenance and they said no.
Corrective Action:
As I was driving, every warning light came on, my car emitted a high pitched alarm and the car stopped working. This happened twice. I had to put my car in park. Turn off the car and turn it back on to make it driveable. I took it to the dealer and was informed that the battery and starter required replacement. The battery was covered by an extended warranty (I paid $100 or 20% of the cost), but the starter was not covered by any warranty since my car has 41K miles and is 5 yrs old. I contacted Subaru and they agreed to pay $800 towards the $1209.13 repair. My Subaru Case # 241016-1801159. I believe my starter failed because of the automatic start/stop engine feature. I asked the dealer if the starter failure could have been detected during a regular maintenance and they said no.
Additional Notes:
As I was driving, every warning light came on, my car emitted a high pitched alarm and the car stopped working. This happened twice. I had to put my car in park. Turn off the car and turn it back on to make it driveable. I took it to the dealer and was informed that the battery and starter required replacement. The battery was covered by an extended warranty (I paid $100 or 20% of the cost), but the starter was not covered by any warranty since my car has 41K miles and is 5 yrs old. I contacted Subaru and they agreed to pay $800 towards the $1209.13 repair. My Subaru Case # 241016-1801159. I believe my starter failed because of the automatic start/stop engine feature. I asked the dealer if the starter failure could have been detected during a regular maintenance and they said no.
Mfg Campaign: 11621528
Recall Date: Oct 23, 2024
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2019 Subaru Forester. The contact stated while driving at 65 MPH, the accelerator pedal was depressed and became inoperable. The contact stated that the vehicle failed to accelerate as intended. There was no warning light illuminated. The vehicle was not taken to the dealer or independent mechanic for diagnosis or repair. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 12,000.
Corrective Action:
The contact owns a 2019 Subaru Forester. The contact stated while driving at 65 MPH, the accelerator pedal was depressed and became inoperable. The contact stated that the vehicle failed to accelerate as intended. There was no warning light illuminated. The vehicle was not taken to the dealer or independent mechanic for diagnosis or repair. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 12,000.
Additional Notes:
The contact owns a 2019 Subaru Forester. The contact stated while driving at 65 MPH, the accelerator pedal was depressed and became inoperable. The contact stated that the vehicle failed to accelerate as intended. There was no warning light illuminated. The vehicle was not taken to the dealer or independent mechanic for diagnosis or repair. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 12,000.
Mfg Campaign: 11619846
Recall Date: Oct 15, 2024
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Potential Consequences:
The power lift gate closes on people when trying to open it.
Corrective Action:
The power lift gate closes on people when trying to open it.
Additional Notes:
The power lift gate closes on people when trying to open it.
Mfg Campaign: 11618179
Recall Date: Oct 4, 2024
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Potential Consequences:
The power lift gate closes on people when trying to open it.
Corrective Action:
The power lift gate closes on people when trying to open it.
Additional Notes:
The power lift gate closes on people when trying to open it.
Mfg Campaign: 11618179
Recall Date: Oct 4, 2024
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving, the engine stalled and many dash lights came on. The thermo control valve was the cause. There was no warning and fortunately I was able to park off of the roadway. The car was towed to the nearest Subaru dealership at a cost of $223.00. The car was repaired under the extended warranty, but I am out the towing fee. Had the defective part been recalled, I would not have experienced this engine failure.
Corrective Action:
While driving, the engine stalled and many dash lights came on. The thermo control valve was the cause. There was no warning and fortunately I was able to park off of the roadway. The car was towed to the nearest Subaru dealership at a cost of $223.00. The car was repaired under the extended warranty, but I am out the towing fee. Had the defective part been recalled, I would not have experienced this engine failure.
Additional Notes:
While driving, the engine stalled and many dash lights came on. The thermo control valve was the cause. There was no warning and fortunately I was able to park off of the roadway. The car was towed to the nearest Subaru dealership at a cost of $223.00. The car was repaired under the extended warranty, but I am out the towing fee. Had the defective part been recalled, I would not have experienced this engine failure.
Mfg Campaign: 11614894
Recall Date: Sep 16, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11611764
Recall Date: Aug 30, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11611764
Recall Date: Aug 30, 2024
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On [XXX], while driving back home in the evening, the car started to make noises, that became quite loud very fast. I was able to drive to my home, less than 3 miles away, but I could not restart the car anymore. No warning lights were on. It was around [XXX] pm and I was afraid of what might have happened it the car became disabled. The next morning, the car was towed to the MileOne Herb Gordon Subaru Dealer in Silver Spring, MD. I was informed that the rod crankshaft bearing had failed. The engine short block had to be replaced. It is unbelievable to me that a car that had less than 58,000 miles and have been properly maintained will have such a catastrophic failure. The cost to fix this failure: $10676.39 since it is out of warranty for time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], while driving back home in the evening, the car started to make noises, that became quite loud very fast. I was able to drive to my home, less than 3 miles away, but I could not restart the car anymore. No warning lights were on. It was around [XXX] pm and I was afraid of what might have happened it the car became disabled. The next morning, the car was towed to the MileOne Herb Gordon Subaru Dealer in Silver Spring, MD. I was informed that the rod crankshaft bearing had failed. The engine short block had to be replaced. It is unbelievable to me that a car that had less than 58,000 miles and have been properly maintained will have such a catastrophic failure. The cost to fix this failure: $10676.39 since it is out of warranty for time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], while driving back home in the evening, the car started to make noises, that became quite loud very fast. I was able to drive to my home, less than 3 miles away, but I could not restart the car anymore. No warning lights were on. It was around [XXX] pm and I was afraid of what might have happened it the car became disabled. The next morning, the car was towed to the MileOne Herb Gordon Subaru Dealer in Silver Spring, MD. I was informed that the rod crankshaft bearing had failed. The engine short block had to be replaced. It is unbelievable to me that a car that had less than 58,000 miles and have been properly maintained will have such a catastrophic failure. The cost to fix this failure: $10676.39 since it is out of warranty for time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11610367
Recall Date: Aug 23, 2024
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