Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
1K ComplaintsSubaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
most of the safety quiet. motor cut out, eyesight quiet working, check engine light came on service person said the diagnostic showed a code p2682 engine coolant bypass valve control low. steering light came on. No prior warnings. happened while driving at speed limit on interstate.
Corrective Action:
most of the safety quiet. motor cut out, eyesight quiet working, check engine light came on service person said the diagnostic showed a code p2682 engine coolant bypass valve control low. steering light came on. No prior warnings. happened while driving at speed limit on interstate.
Additional Notes:
most of the safety quiet. motor cut out, eyesight quiet working, check engine light came on service person said the diagnostic showed a code p2682 engine coolant bypass valve control low. steering light came on. No prior warnings. happened while driving at speed limit on interstate.
Mfg Campaign: 11591360
Recall Date: May 29, 2024
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
most of the safety quiet. motor cut out, eyesight quiet working, check engine light came on service person said the diagnostic showed a code p2682 engine coolant bypass valve control low. steering light came on. No prior warnings. happened while driving at speed limit on interstate.
Corrective Action:
most of the safety quiet. motor cut out, eyesight quiet working, check engine light came on service person said the diagnostic showed a code p2682 engine coolant bypass valve control low. steering light came on. No prior warnings. happened while driving at speed limit on interstate.
Additional Notes:
most of the safety quiet. motor cut out, eyesight quiet working, check engine light came on service person said the diagnostic showed a code p2682 engine coolant bypass valve control low. steering light came on. No prior warnings. happened while driving at speed limit on interstate.
Mfg Campaign: 11591360
Recall Date: May 29, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
An electrical failure of the auto start/stop feature led to an unavoidable accident. I came to a stoplight, going slightly uphill, and the car shut off as designed. Releasing the brake re-engages the starter to continue driving, however when I released the brake, the car’s electrical system went haywire and the car immediately rolled BACKWARDS, damaging the car behind me. I took it to Subaru and the mechanic said the battery was low, but the car is designed NOT to initiate the start/stop feature, to prevent this from happening. They acknowledged that the accident was not my fault, but provided no further assistance. I was found at fault in the accident despite having no control over the scenario.
Corrective Action:
An electrical failure of the auto start/stop feature led to an unavoidable accident. I came to a stoplight, going slightly uphill, and the car shut off as designed. Releasing the brake re-engages the starter to continue driving, however when I released the brake, the car’s electrical system went haywire and the car immediately rolled BACKWARDS, damaging the car behind me. I took it to Subaru and the mechanic said the battery was low, but the car is designed NOT to initiate the start/stop feature, to prevent this from happening. They acknowledged that the accident was not my fault, but provided no further assistance. I was found at fault in the accident despite having no control over the scenario.
Additional Notes:
An electrical failure of the auto start/stop feature led to an unavoidable accident. I came to a stoplight, going slightly uphill, and the car shut off as designed. Releasing the brake re-engages the starter to continue driving, however when I released the brake, the car’s electrical system went haywire and the car immediately rolled BACKWARDS, damaging the car behind me. I took it to Subaru and the mechanic said the battery was low, but the car is designed NOT to initiate the start/stop feature, to prevent this from happening. They acknowledged that the accident was not my fault, but provided no further assistance. I was found at fault in the accident despite having no control over the scenario.
Mfg Campaign: 11590471
Recall Date: May 23, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
An electrical failure of the auto start/stop feature led to an unavoidable accident. I came to a stoplight, going slightly uphill, and the car shut off as designed. Releasing the brake re-engages the starter to continue driving, however when I released the brake, the car’s electrical system went haywire and the car immediately rolled BACKWARDS, damaging the car behind me. I took it to Subaru and the mechanic said the battery was low, but the car is designed NOT to initiate the start/stop feature, to prevent this from happening. They acknowledged that the accident was not my fault, but provided no further assistance. I was found at fault in the accident despite having no control over the scenario.
Corrective Action:
An electrical failure of the auto start/stop feature led to an unavoidable accident. I came to a stoplight, going slightly uphill, and the car shut off as designed. Releasing the brake re-engages the starter to continue driving, however when I released the brake, the car’s electrical system went haywire and the car immediately rolled BACKWARDS, damaging the car behind me. I took it to Subaru and the mechanic said the battery was low, but the car is designed NOT to initiate the start/stop feature, to prevent this from happening. They acknowledged that the accident was not my fault, but provided no further assistance. I was found at fault in the accident despite having no control over the scenario.
Additional Notes:
An electrical failure of the auto start/stop feature led to an unavoidable accident. I came to a stoplight, going slightly uphill, and the car shut off as designed. Releasing the brake re-engages the starter to continue driving, however when I released the brake, the car’s electrical system went haywire and the car immediately rolled BACKWARDS, damaging the car behind me. I took it to Subaru and the mechanic said the battery was low, but the car is designed NOT to initiate the start/stop feature, to prevent this from happening. They acknowledged that the accident was not my fault, but provided no further assistance. I was found at fault in the accident despite having no control over the scenario.
Mfg Campaign: 11590471
Recall Date: May 23, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I purchased this vehicle brand new in 2019, and since them i have had to replace my windshield once in January of 2023 (piece of gravel on highway), then in February of this year, my passenger front window busted out .. nothing hit it, it just blew out while i was driving. Weather that day was 53. Then Friday, another windshield crack near eyesite device. This will require another full replacement. At this pace, i cannot afford to keep this car. Before i purchased this car i searched long and hard for the safest vehicle i could find and Subaru always came up on top. Now that i'm an owner having to dish out of pocket every few months for glass replacement, i'm starting to rethink my purchase. I've done research and have found thousands of the same complaints online.. Its a shame that the company is not taking any steps to improve this huge design flaw!
Corrective Action:
I purchased this vehicle brand new in 2019, and since them i have had to replace my windshield once in January of 2023 (piece of gravel on highway), then in February of this year, my passenger front window busted out .. nothing hit it, it just blew out while i was driving. Weather that day was 53. Then Friday, another windshield crack near eyesite device. This will require another full replacement. At this pace, i cannot afford to keep this car. Before i purchased this car i searched long and hard for the safest vehicle i could find and Subaru always came up on top. Now that i'm an owner having to dish out of pocket every few months for glass replacement, i'm starting to rethink my purchase. I've done research and have found thousands of the same complaints online.. Its a shame that the company is not taking any steps to improve this huge design flaw!
Additional Notes:
I purchased this vehicle brand new in 2019, and since them i have had to replace my windshield once in January of 2023 (piece of gravel on highway), then in February of this year, my passenger front window busted out .. nothing hit it, it just blew out while i was driving. Weather that day was 53. Then Friday, another windshield crack near eyesite device. This will require another full replacement. At this pace, i cannot afford to keep this car. Before i purchased this car i searched long and hard for the safest vehicle i could find and Subaru always came up on top. Now that i'm an owner having to dish out of pocket every few months for glass replacement, i'm starting to rethink my purchase. I've done research and have found thousands of the same complaints online.. Its a shame that the company is not taking any steps to improve this huge design flaw!
Mfg Campaign: 11589594
Recall Date: May 20, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased this vehicle brand new in 2019, and since them i have had to replace my windshield once in January of 2023 (piece of gravel on highway), then in February of this year, my passenger front window busted out .. nothing hit it, it just blew out while i was driving. Weather that day was 53. Then Friday, another windshield crack near eyesite device. This will require another full replacement. At this pace, i cannot afford to keep this car. Before i purchased this car i searched long and hard for the safest vehicle i could find and Subaru always came up on top. Now that i'm an owner having to dish out of pocket every few months for glass replacement, i'm starting to rethink my purchase. I've done research and have found thousands of the same complaints online.. Its a shame that the company is not taking any steps to improve this huge design flaw!
Corrective Action:
I purchased this vehicle brand new in 2019, and since them i have had to replace my windshield once in January of 2023 (piece of gravel on highway), then in February of this year, my passenger front window busted out .. nothing hit it, it just blew out while i was driving. Weather that day was 53. Then Friday, another windshield crack near eyesite device. This will require another full replacement. At this pace, i cannot afford to keep this car. Before i purchased this car i searched long and hard for the safest vehicle i could find and Subaru always came up on top. Now that i'm an owner having to dish out of pocket every few months for glass replacement, i'm starting to rethink my purchase. I've done research and have found thousands of the same complaints online.. Its a shame that the company is not taking any steps to improve this huge design flaw!
Additional Notes:
I purchased this vehicle brand new in 2019, and since them i have had to replace my windshield once in January of 2023 (piece of gravel on highway), then in February of this year, my passenger front window busted out .. nothing hit it, it just blew out while i was driving. Weather that day was 53. Then Friday, another windshield crack near eyesite device. This will require another full replacement. At this pace, i cannot afford to keep this car. Before i purchased this car i searched long and hard for the safest vehicle i could find and Subaru always came up on top. Now that i'm an owner having to dish out of pocket every few months for glass replacement, i'm starting to rethink my purchase. I've done research and have found thousands of the same complaints online.. Its a shame that the company is not taking any steps to improve this huge design flaw!
Mfg Campaign: 11589594
Recall Date: May 20, 2024
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
On April 16, 2024 the Thermo Control Valve on my 2019 Subaru Forester failed while I was going 70 mph in the middle lane of rush hour traffic. All of the warning lights came on at once as my engine stalled. I lost all mechanical power and was barely able to make it off the highway without getting hit. There was no prior warning that the Thermo Control Valve was bad. I had the car serviced at a Subaru dealership three weeks before the incident and was told that everything looked good on my car. The dealership replaced the Thermo Control Valve under extended warranty coverage. I have a second 2019 Subaru Forester that also falls in this group of vehicles, but Subaru will not replace the Thermo Control Valve until it fails.
Corrective Action:
On April 16, 2024 the Thermo Control Valve on my 2019 Subaru Forester failed while I was going 70 mph in the middle lane of rush hour traffic. All of the warning lights came on at once as my engine stalled. I lost all mechanical power and was barely able to make it off the highway without getting hit. There was no prior warning that the Thermo Control Valve was bad. I had the car serviced at a Subaru dealership three weeks before the incident and was told that everything looked good on my car. The dealership replaced the Thermo Control Valve under extended warranty coverage. I have a second 2019 Subaru Forester that also falls in this group of vehicles, but Subaru will not replace the Thermo Control Valve until it fails.
Additional Notes:
On April 16, 2024 the Thermo Control Valve on my 2019 Subaru Forester failed while I was going 70 mph in the middle lane of rush hour traffic. All of the warning lights came on at once as my engine stalled. I lost all mechanical power and was barely able to make it off the highway without getting hit. There was no prior warning that the Thermo Control Valve was bad. I had the car serviced at a Subaru dealership three weeks before the incident and was told that everything looked good on my car. The dealership replaced the Thermo Control Valve under extended warranty coverage. I have a second 2019 Subaru Forester that also falls in this group of vehicles, but Subaru will not replace the Thermo Control Valve until it fails.
Mfg Campaign: 11585585
Recall Date: Apr 27, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My windshield mysteriously cracked there was not existing damage. When I research my car's make model and year I learned that there was a class action lawsuit that was settled that requires Subaru to cover the cost of the windshield. At the time of purchase this defect was not disclosed to me. I reached out to the dealership and they seem to have no knowledge of this. Additionally, they are not taking any responsibility.
Corrective Action:
My windshield mysteriously cracked there was not existing damage. When I research my car's make model and year I learned that there was a class action lawsuit that was settled that requires Subaru to cover the cost of the windshield. At the time of purchase this defect was not disclosed to me. I reached out to the dealership and they seem to have no knowledge of this. Additionally, they are not taking any responsibility.
Additional Notes:
My windshield mysteriously cracked there was not existing damage. When I research my car's make model and year I learned that there was a class action lawsuit that was settled that requires Subaru to cover the cost of the windshield. At the time of purchase this defect was not disclosed to me. I reached out to the dealership and they seem to have no knowledge of this. Additionally, they are not taking any responsibility.
Mfg Campaign: 11585605
Recall Date: Apr 27, 2024
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine failed without warning while driving on a busy highway on 4/20/2024. The engine suddenly stopped and tried to automatically restart itself only to immediately shut down, simultaneously dashboard lit up with multiple warning lights ( eyesight disabled, check engine light, RAB off, brake light etc). No power to the car with inability to accelerate. My husband driving the vehicle was able to maneuver the car over 2 lanes in heavy traffic to the rumble strip between 4 lane highway and a 2 lane acceleration entrance ramp. We came within seconds of being hit which could have been a very serious accident. Since the car had no power we weren't even able to get to the right shoulder. We had to sit in the vehicle over 2 1/2 hours waiting for a tow surrounded by high speed traffic on both sides. The cause of engine failure was a defective Thermo Control Valve, diagnostic code P26A6. Subaru recently issued an extended warranty in April for the TCV which is present in many of its vehicles. It should be a RECALL and not just an extension of the warranty since failure can be quite serious resulting in the engine completely shutting down. We had NO previous warning that the car was at risk for unexpected stopping. Car is well maintained with only 34,608 miles (2019 model) and had been in the shop the DAY before the incident getting routine car service. The service manager knew what the problem was by description before even performing the necessary interrogation for diagnostic codes. He was able to get the vehicle to start and drive it into the dealer repair shop by simply removing the TCV before starting. We were the 3rd vehicle in that day for replacement of TCV. He stated they replace 5-10 a week although most present with a check engine light and some with other warnings such as eyesight disabled. The factory original TCV has been replaced with a reportedly revised TCV. Risk of engine failure without warning as result of faulty TCV is putting lives at risk.
Corrective Action:
Engine failed without warning while driving on a busy highway on 4/20/2024. The engine suddenly stopped and tried to automatically restart itself only to immediately shut down, simultaneously dashboard lit up with multiple warning lights ( eyesight disabled, check engine light, RAB off, brake light etc). No power to the car with inability to accelerate. My husband driving the vehicle was able to maneuver the car over 2 lanes in heavy traffic to the rumble strip between 4 lane highway and a 2 lane acceleration entrance ramp. We came within seconds of being hit which could have been a very serious accident. Since the car had no power we weren't even able to get to the right shoulder. We had to sit in the vehicle over 2 1/2 hours waiting for a tow surrounded by high speed traffic on both sides. The cause of engine failure was a defective Thermo Control Valve, diagnostic code P26A6. Subaru recently issued an extended warranty in April for the TCV which is present in many of its vehicles. It should be a RECALL and not just an extension of the warranty since failure can be quite serious resulting in the engine completely shutting down. We had NO previous warning that the car was at risk for unexpected stopping. Car is well maintained with only 34,608 miles (2019 model) and had been in the shop the DAY before the incident getting routine car service. The service manager knew what the problem was by description before even performing the necessary interrogation for diagnostic codes. He was able to get the vehicle to start and drive it into the dealer repair shop by simply removing the TCV before starting. We were the 3rd vehicle in that day for replacement of TCV. He stated they replace 5-10 a week although most present with a check engine light and some with other warnings such as eyesight disabled. The factory original TCV has been replaced with a reportedly revised TCV. Risk of engine failure without warning as result of faulty TCV is putting lives at risk.
Additional Notes:
Engine failed without warning while driving on a busy highway on 4/20/2024. The engine suddenly stopped and tried to automatically restart itself only to immediately shut down, simultaneously dashboard lit up with multiple warning lights ( eyesight disabled, check engine light, RAB off, brake light etc). No power to the car with inability to accelerate. My husband driving the vehicle was able to maneuver the car over 2 lanes in heavy traffic to the rumble strip between 4 lane highway and a 2 lane acceleration entrance ramp. We came within seconds of being hit which could have been a very serious accident. Since the car had no power we weren't even able to get to the right shoulder. We had to sit in the vehicle over 2 1/2 hours waiting for a tow surrounded by high speed traffic on both sides. The cause of engine failure was a defective Thermo Control Valve, diagnostic code P26A6. Subaru recently issued an extended warranty in April for the TCV which is present in many of its vehicles. It should be a RECALL and not just an extension of the warranty since failure can be quite serious resulting in the engine completely shutting down. We had NO previous warning that the car was at risk for unexpected stopping. Car is well maintained with only 34,608 miles (2019 model) and had been in the shop the DAY before the incident getting routine car service. The service manager knew what the problem was by description before even performing the necessary interrogation for diagnostic codes. He was able to get the vehicle to start and drive it into the dealer repair shop by simply removing the TCV before starting. We were the 3rd vehicle in that day for replacement of TCV. He stated they replace 5-10 a week although most present with a check engine light and some with other warnings such as eyesight disabled. The factory original TCV has been replaced with a reportedly revised TCV. Risk of engine failure without warning as result of faulty TCV is putting lives at risk.
Mfg Campaign: 11585515
Recall Date: Apr 26, 2024
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owned a 2019 Subaru Forester. The contact stated while parking the vehicle, the vehicle suddenly accelerated to approximately 80 MPH unintendedly. The contact stated that she depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact stated that the vehicle spun several times, causing her to lose control of the vehicle. The contact stated that the vehicle hit several power generator boxes while spinning. The vehicle then turned around and drove across the street unintendedly, and the front end of the vehicle crashed into a pine tree. The contact stated that the forward collision avoidance failed to engage. The air bags failed to deploy. The neighbors assisted the contact out of the vehicle. The contact stated that she was shocked and was assisted in a chair. The contact that she later felt pain all over the body and was taken to the hospital, where she was informed that she had sustained a broken sternum, bruises, and pain all over the body. The insurance company towed the vehicle to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and sent a field engineer who retrieved the EDR from the vehicle. The manufacturer later informed the contact that the information retrieved from the EDR indicated that there was no vehicle malfunction and that the air bags had not deployed because the impact was not significant. The failure mileage was approximately 34,000.
Corrective Action:
The contact owned a 2019 Subaru Forester. The contact stated while parking the vehicle, the vehicle suddenly accelerated to approximately 80 MPH unintendedly. The contact stated that she depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact stated that the vehicle spun several times, causing her to lose control of the vehicle. The contact stated that the vehicle hit several power generator boxes while spinning. The vehicle then turned around and drove across the street unintendedly, and the front end of the vehicle crashed into a pine tree. The contact stated that the forward collision avoidance failed to engage. The air bags failed to deploy. The neighbors assisted the contact out of the vehicle. The contact stated that she was shocked and was assisted in a chair. The contact that she later felt pain all over the body and was taken to the hospital, where she was informed that she had sustained a broken sternum, bruises, and pain all over the body. The insurance company towed the vehicle to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and sent a field engineer who retrieved the EDR from the vehicle. The manufacturer later informed the contact that the information retrieved from the EDR indicated that there was no vehicle malfunction and that the air bags had not deployed because the impact was not significant. The failure mileage was approximately 34,000.
Additional Notes:
The contact owned a 2019 Subaru Forester. The contact stated while parking the vehicle, the vehicle suddenly accelerated to approximately 80 MPH unintendedly. The contact stated that she depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact stated that the vehicle spun several times, causing her to lose control of the vehicle. The contact stated that the vehicle hit several power generator boxes while spinning. The vehicle then turned around and drove across the street unintendedly, and the front end of the vehicle crashed into a pine tree. The contact stated that the forward collision avoidance failed to engage. The air bags failed to deploy. The neighbors assisted the contact out of the vehicle. The contact stated that she was shocked and was assisted in a chair. The contact that she later felt pain all over the body and was taken to the hospital, where she was informed that she had sustained a broken sternum, bruises, and pain all over the body. The insurance company towed the vehicle to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and sent a field engineer who retrieved the EDR from the vehicle. The manufacturer later informed the contact that the information retrieved from the EDR indicated that there was no vehicle malfunction and that the air bags had not deployed because the impact was not significant. The failure mileage was approximately 34,000.
Mfg Campaign: 11585052
Recall Date: Apr 24, 2024
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2019 Subaru Forester. The contact stated while parking the vehicle, the vehicle suddenly accelerated to approximately 80 MPH unintendedly. The contact stated that she depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact stated that the vehicle spun several times, causing her to lose control of the vehicle. The contact stated that the vehicle hit several power generator boxes while spinning. The vehicle then turned around and drove across the street unintendedly, and the front end of the vehicle crashed into a pine tree. The contact stated that the forward collision avoidance failed to engage. The air bags failed to deploy. The neighbors assisted the contact out of the vehicle. The contact stated that she was shocked and was assisted in a chair. The contact that she later felt pain all over the body and was taken to the hospital, where she was informed that she had sustained a broken sternum, bruises, and pain all over the body. The insurance company towed the vehicle to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and sent a field engineer who retrieved the EDR from the vehicle. The manufacturer later informed the contact that the information retrieved from the EDR indicated that there was no vehicle malfunction and that the air bags had not deployed because the impact was not significant. The failure mileage was approximately 34,000.
Corrective Action:
The contact owned a 2019 Subaru Forester. The contact stated while parking the vehicle, the vehicle suddenly accelerated to approximately 80 MPH unintendedly. The contact stated that she depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact stated that the vehicle spun several times, causing her to lose control of the vehicle. The contact stated that the vehicle hit several power generator boxes while spinning. The vehicle then turned around and drove across the street unintendedly, and the front end of the vehicle crashed into a pine tree. The contact stated that the forward collision avoidance failed to engage. The air bags failed to deploy. The neighbors assisted the contact out of the vehicle. The contact stated that she was shocked and was assisted in a chair. The contact that she later felt pain all over the body and was taken to the hospital, where she was informed that she had sustained a broken sternum, bruises, and pain all over the body. The insurance company towed the vehicle to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and sent a field engineer who retrieved the EDR from the vehicle. The manufacturer later informed the contact that the information retrieved from the EDR indicated that there was no vehicle malfunction and that the air bags had not deployed because the impact was not significant. The failure mileage was approximately 34,000.
Additional Notes:
The contact owned a 2019 Subaru Forester. The contact stated while parking the vehicle, the vehicle suddenly accelerated to approximately 80 MPH unintendedly. The contact stated that she depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact stated that the vehicle spun several times, causing her to lose control of the vehicle. The contact stated that the vehicle hit several power generator boxes while spinning. The vehicle then turned around and drove across the street unintendedly, and the front end of the vehicle crashed into a pine tree. The contact stated that the forward collision avoidance failed to engage. The air bags failed to deploy. The neighbors assisted the contact out of the vehicle. The contact stated that she was shocked and was assisted in a chair. The contact that she later felt pain all over the body and was taken to the hospital, where she was informed that she had sustained a broken sternum, bruises, and pain all over the body. The insurance company towed the vehicle to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and sent a field engineer who retrieved the EDR from the vehicle. The manufacturer later informed the contact that the information retrieved from the EDR indicated that there was no vehicle malfunction and that the air bags had not deployed because the impact was not significant. The failure mileage was approximately 34,000.
Mfg Campaign: 11585052
Recall Date: Apr 24, 2024
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owned a 2019 Subaru Forester. The contact stated while parking the vehicle, the vehicle suddenly accelerated to approximately 80 MPH unintendedly. The contact stated that she depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact stated that the vehicle spun several times, causing her to lose control of the vehicle. The contact stated that the vehicle hit several power generator boxes while spinning. The vehicle then turned around and drove across the street unintendedly, and the front end of the vehicle crashed into a pine tree. The contact stated that the forward collision avoidance failed to engage. The air bags failed to deploy. The neighbors assisted the contact out of the vehicle. The contact stated that she was shocked and was assisted in a chair. The contact that she later felt pain all over the body and was taken to the hospital, where she was informed that she had sustained a broken sternum, bruises, and pain all over the body. The insurance company towed the vehicle to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and sent a field engineer who retrieved the EDR from the vehicle. The manufacturer later informed the contact that the information retrieved from the EDR indicated that there was no vehicle malfunction and that the air bags had not deployed because the impact was not significant. The failure mileage was approximately 34,000.
Corrective Action:
The contact owned a 2019 Subaru Forester. The contact stated while parking the vehicle, the vehicle suddenly accelerated to approximately 80 MPH unintendedly. The contact stated that she depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact stated that the vehicle spun several times, causing her to lose control of the vehicle. The contact stated that the vehicle hit several power generator boxes while spinning. The vehicle then turned around and drove across the street unintendedly, and the front end of the vehicle crashed into a pine tree. The contact stated that the forward collision avoidance failed to engage. The air bags failed to deploy. The neighbors assisted the contact out of the vehicle. The contact stated that she was shocked and was assisted in a chair. The contact that she later felt pain all over the body and was taken to the hospital, where she was informed that she had sustained a broken sternum, bruises, and pain all over the body. The insurance company towed the vehicle to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and sent a field engineer who retrieved the EDR from the vehicle. The manufacturer later informed the contact that the information retrieved from the EDR indicated that there was no vehicle malfunction and that the air bags had not deployed because the impact was not significant. The failure mileage was approximately 34,000.
Additional Notes:
The contact owned a 2019 Subaru Forester. The contact stated while parking the vehicle, the vehicle suddenly accelerated to approximately 80 MPH unintendedly. The contact stated that she depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact stated that the vehicle spun several times, causing her to lose control of the vehicle. The contact stated that the vehicle hit several power generator boxes while spinning. The vehicle then turned around and drove across the street unintendedly, and the front end of the vehicle crashed into a pine tree. The contact stated that the forward collision avoidance failed to engage. The air bags failed to deploy. The neighbors assisted the contact out of the vehicle. The contact stated that she was shocked and was assisted in a chair. The contact that she later felt pain all over the body and was taken to the hospital, where she was informed that she had sustained a broken sternum, bruises, and pain all over the body. The insurance company towed the vehicle to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and sent a field engineer who retrieved the EDR from the vehicle. The manufacturer later informed the contact that the information retrieved from the EDR indicated that there was no vehicle malfunction and that the air bags had not deployed because the impact was not significant. The failure mileage was approximately 34,000.
Mfg Campaign: 11585052
Recall Date: Apr 24, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2019 Subaru Forester. The contact stated while entering the vehicle, she noticed that the new windshield that was installed 11 days prior, was cracked. The contact stated that the windshield was previously replaced due to the same failure. The contact was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2019 Subaru Forester. The contact stated while entering the vehicle, she noticed that the new windshield that was installed 11 days prior, was cracked. The contact stated that the windshield was previously replaced due to the same failure. The contact was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2019 Subaru Forester. The contact stated while entering the vehicle, she noticed that the new windshield that was installed 11 days prior, was cracked. The contact stated that the windshield was previously replaced due to the same failure. The contact was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11584066
Recall Date: Apr 19, 2024
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The check engine light went on and the diagnostic code read was P26A3, Engine Coolant Bypass Valve is failing in my 2019 Forester, which only has 46,000 miles on it. Subaru was aware that this part was defective in the 2019-2021 models, because in Feb of 2022 the part was replaced and a service bulletin 09-80-21 was issued with instruction for replacing the part, but did not issue a recall, despite this problem causing the advanced safety features to stop working and directly affecting the proper functioning of the engine. My car is just out of warranty, and the quote to have my mechanic replace the part is almost $1200 which I am unable to afford and do not feel I should have to pay for. Subaru should be help to account for this issue.
Corrective Action:
The check engine light went on and the diagnostic code read was P26A3, Engine Coolant Bypass Valve is failing in my 2019 Forester, which only has 46,000 miles on it. Subaru was aware that this part was defective in the 2019-2021 models, because in Feb of 2022 the part was replaced and a service bulletin 09-80-21 was issued with instruction for replacing the part, but did not issue a recall, despite this problem causing the advanced safety features to stop working and directly affecting the proper functioning of the engine. My car is just out of warranty, and the quote to have my mechanic replace the part is almost $1200 which I am unable to afford and do not feel I should have to pay for. Subaru should be help to account for this issue.
Additional Notes:
The check engine light went on and the diagnostic code read was P26A3, Engine Coolant Bypass Valve is failing in my 2019 Forester, which only has 46,000 miles on it. Subaru was aware that this part was defective in the 2019-2021 models, because in Feb of 2022 the part was replaced and a service bulletin 09-80-21 was issued with instruction for replacing the part, but did not issue a recall, despite this problem causing the advanced safety features to stop working and directly affecting the proper functioning of the engine. My car is just out of warranty, and the quote to have my mechanic replace the part is almost $1200 which I am unable to afford and do not feel I should have to pay for. Subaru should be help to account for this issue.
Mfg Campaign: 11582861
Recall Date: Apr 14, 2024
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The check engine light went on and the diagnostic code read was P26A3, Engine Coolant Bypass Valve is failing in my 2019 Forester, which only has 46,000 miles on it. Subaru was aware that this part was defective in the 2019-2021 models, because in Feb of 2022 the part was replaced and a service bulletin 09-80-21 was issued with instruction for replacing the part, but did not issue a recall, despite this problem causing the advanced safety features to stop working and directly affecting the proper functioning of the engine. My car is just out of warranty, and the quote to have my mechanic replace the part is almost $1200 which I am unable to afford and do not feel I should have to pay for. Subaru should be help to account for this issue.
Corrective Action:
The check engine light went on and the diagnostic code read was P26A3, Engine Coolant Bypass Valve is failing in my 2019 Forester, which only has 46,000 miles on it. Subaru was aware that this part was defective in the 2019-2021 models, because in Feb of 2022 the part was replaced and a service bulletin 09-80-21 was issued with instruction for replacing the part, but did not issue a recall, despite this problem causing the advanced safety features to stop working and directly affecting the proper functioning of the engine. My car is just out of warranty, and the quote to have my mechanic replace the part is almost $1200 which I am unable to afford and do not feel I should have to pay for. Subaru should be help to account for this issue.
Additional Notes:
The check engine light went on and the diagnostic code read was P26A3, Engine Coolant Bypass Valve is failing in my 2019 Forester, which only has 46,000 miles on it. Subaru was aware that this part was defective in the 2019-2021 models, because in Feb of 2022 the part was replaced and a service bulletin 09-80-21 was issued with instruction for replacing the part, but did not issue a recall, despite this problem causing the advanced safety features to stop working and directly affecting the proper functioning of the engine. My car is just out of warranty, and the quote to have my mechanic replace the part is almost $1200 which I am unable to afford and do not feel I should have to pay for. Subaru should be help to account for this issue.
Mfg Campaign: 11582861
Recall Date: Apr 14, 2024
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The check engine light went on and the diagnostic code read was P26A3, Engine Coolant Bypass Valve is failing in my 2019 Forester, which only has 46,000 miles on it. Subaru was aware that this part was defective in the 2019-2021 models, because in Feb of 2022 the part was replaced and a service bulletin 09-80-21 was issued with instruction for replacing the part, but did not issue a recall, despite this problem causing the advanced safety features to stop working and directly affecting the proper functioning of the engine. My car is just out of warranty, and the quote to have my mechanic replace the part is almost $1200 which I am unable to afford and do not feel I should have to pay for. Subaru should be help to account for this issue.
Corrective Action:
The check engine light went on and the diagnostic code read was P26A3, Engine Coolant Bypass Valve is failing in my 2019 Forester, which only has 46,000 miles on it. Subaru was aware that this part was defective in the 2019-2021 models, because in Feb of 2022 the part was replaced and a service bulletin 09-80-21 was issued with instruction for replacing the part, but did not issue a recall, despite this problem causing the advanced safety features to stop working and directly affecting the proper functioning of the engine. My car is just out of warranty, and the quote to have my mechanic replace the part is almost $1200 which I am unable to afford and do not feel I should have to pay for. Subaru should be help to account for this issue.
Additional Notes:
The check engine light went on and the diagnostic code read was P26A3, Engine Coolant Bypass Valve is failing in my 2019 Forester, which only has 46,000 miles on it. Subaru was aware that this part was defective in the 2019-2021 models, because in Feb of 2022 the part was replaced and a service bulletin 09-80-21 was issued with instruction for replacing the part, but did not issue a recall, despite this problem causing the advanced safety features to stop working and directly affecting the proper functioning of the engine. My car is just out of warranty, and the quote to have my mechanic replace the part is almost $1200 which I am unable to afford and do not feel I should have to pay for. Subaru should be help to account for this issue.
Mfg Campaign: 11582861
Recall Date: Apr 14, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
4/2/2024 at 5:30am my Eyesight system flashed a message in orange that the Eyesight system was off - not temporarily disabled. This is NOT due to an obstruction of the cameras by weather/glare/dirt etc. All functions controlled by Eyesight including lane departure, adaptive cruise control, and forward emergency braking, as well as reverse automatic braking are disabled by this malfunction. I removed the negative lead from my battery in an attempt to reset the system which did not clear the error. No check engine light accompanied this error and all other systems seem to be functioning normally.
Corrective Action:
4/2/2024 at 5:30am my Eyesight system flashed a message in orange that the Eyesight system was off - not temporarily disabled. This is NOT due to an obstruction of the cameras by weather/glare/dirt etc. All functions controlled by Eyesight including lane departure, adaptive cruise control, and forward emergency braking, as well as reverse automatic braking are disabled by this malfunction. I removed the negative lead from my battery in an attempt to reset the system which did not clear the error. No check engine light accompanied this error and all other systems seem to be functioning normally.
Additional Notes:
4/2/2024 at 5:30am my Eyesight system flashed a message in orange that the Eyesight system was off - not temporarily disabled. This is NOT due to an obstruction of the cameras by weather/glare/dirt etc. All functions controlled by Eyesight including lane departure, adaptive cruise control, and forward emergency braking, as well as reverse automatic braking are disabled by this malfunction. I removed the negative lead from my battery in an attempt to reset the system which did not clear the error. No check engine light accompanied this error and all other systems seem to be functioning normally.
Mfg Campaign: 11580717
Recall Date: Apr 2, 2024
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
4/2/2024 at 5:30am my Eyesight system flashed a message in orange that the Eyesight system was off - not temporarily disabled. This is NOT due to an obstruction of the cameras by weather/glare/dirt etc. All functions controlled by Eyesight including lane departure, adaptive cruise control, and forward emergency braking, as well as reverse automatic braking are disabled by this malfunction. I removed the negative lead from my battery in an attempt to reset the system which did not clear the error. No check engine light accompanied this error and all other systems seem to be functioning normally.
Corrective Action:
4/2/2024 at 5:30am my Eyesight system flashed a message in orange that the Eyesight system was off - not temporarily disabled. This is NOT due to an obstruction of the cameras by weather/glare/dirt etc. All functions controlled by Eyesight including lane departure, adaptive cruise control, and forward emergency braking, as well as reverse automatic braking are disabled by this malfunction. I removed the negative lead from my battery in an attempt to reset the system which did not clear the error. No check engine light accompanied this error and all other systems seem to be functioning normally.
Additional Notes:
4/2/2024 at 5:30am my Eyesight system flashed a message in orange that the Eyesight system was off - not temporarily disabled. This is NOT due to an obstruction of the cameras by weather/glare/dirt etc. All functions controlled by Eyesight including lane departure, adaptive cruise control, and forward emergency braking, as well as reverse automatic braking are disabled by this malfunction. I removed the negative lead from my battery in an attempt to reset the system which did not clear the error. No check engine light accompanied this error and all other systems seem to be functioning normally.
Mfg Campaign: 11580717
Recall Date: Apr 2, 2024
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
4/2/2024 at 5:30am my Eyesight system flashed a message in orange that the Eyesight system was off - not temporarily disabled. This is NOT due to an obstruction of the cameras by weather/glare/dirt etc. All functions controlled by Eyesight including lane departure, adaptive cruise control, and forward emergency braking, as well as reverse automatic braking are disabled by this malfunction. I removed the negative lead from my battery in an attempt to reset the system which did not clear the error. No check engine light accompanied this error and all other systems seem to be functioning normally.
Corrective Action:
4/2/2024 at 5:30am my Eyesight system flashed a message in orange that the Eyesight system was off - not temporarily disabled. This is NOT due to an obstruction of the cameras by weather/glare/dirt etc. All functions controlled by Eyesight including lane departure, adaptive cruise control, and forward emergency braking, as well as reverse automatic braking are disabled by this malfunction. I removed the negative lead from my battery in an attempt to reset the system which did not clear the error. No check engine light accompanied this error and all other systems seem to be functioning normally.
Additional Notes:
4/2/2024 at 5:30am my Eyesight system flashed a message in orange that the Eyesight system was off - not temporarily disabled. This is NOT due to an obstruction of the cameras by weather/glare/dirt etc. All functions controlled by Eyesight including lane departure, adaptive cruise control, and forward emergency braking, as well as reverse automatic braking are disabled by this malfunction. I removed the negative lead from my battery in an attempt to reset the system which did not clear the error. No check engine light accompanied this error and all other systems seem to be functioning normally.
Mfg Campaign: 11580717
Recall Date: Apr 2, 2024
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Thermo control valve failure, P26A3 code, eyesight safety assistance warning light ,check engine light, pre collision braking light, lane assist light.
Corrective Action:
Thermo control valve failure, P26A3 code, eyesight safety assistance warning light ,check engine light, pre collision braking light, lane assist light.
Additional Notes:
Thermo control valve failure, P26A3 code, eyesight safety assistance warning light ,check engine light, pre collision braking light, lane assist light.
Mfg Campaign: 11579121
Recall Date: Mar 24, 2024
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