Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
1K ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The original battery does not support the CAN system and replacing the battery does resolve the issue. The system will shut off while stopped at a light to save fuel, and turn back on when you press on the brake or the gas. There is an error where the vehicle will try to start itself when you’re not even cranking it. This can be dangerous if the car shuts off at a light and won’t turn back on because the feature drains the battery. This needs to be a recall as Subaru is aware of the issue and implemented a new battery for the vehicles and want to charge double. Why should the consumer pay for something that the company is aware is a problem? And came up with a solution to the problem, but is trying to profit off of it instead of fixing their mistake?
Corrective Action:
The original battery does not support the CAN system and replacing the battery does resolve the issue. The system will shut off while stopped at a light to save fuel, and turn back on when you press on the brake or the gas. There is an error where the vehicle will try to start itself when you’re not even cranking it. This can be dangerous if the car shuts off at a light and won’t turn back on because the feature drains the battery. This needs to be a recall as Subaru is aware of the issue and implemented a new battery for the vehicles and want to charge double. Why should the consumer pay for something that the company is aware is a problem? And came up with a solution to the problem, but is trying to profit off of it instead of fixing their mistake?
Additional Notes:
The original battery does not support the CAN system and replacing the battery does resolve the issue. The system will shut off while stopped at a light to save fuel, and turn back on when you press on the brake or the gas. There is an error where the vehicle will try to start itself when you’re not even cranking it. This can be dangerous if the car shuts off at a light and won’t turn back on because the feature drains the battery. This needs to be a recall as Subaru is aware of the issue and implemented a new battery for the vehicles and want to charge double. Why should the consumer pay for something that the company is aware is a problem? And came up with a solution to the problem, but is trying to profit off of it instead of fixing their mistake?
Mfg Campaign: 11560377
Recall Date: Dec 15, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Eyesight feature went out and the heater went out and I took the car to a mechanic and he said it had a faulty thermo control valve that needs replacement.
Corrective Action:
The Eyesight feature went out and the heater went out and I took the car to a mechanic and he said it had a faulty thermo control valve that needs replacement.
Additional Notes:
The Eyesight feature went out and the heater went out and I took the car to a mechanic and he said it had a faulty thermo control valve that needs replacement.
Mfg Campaign: 11559750
Recall Date: Dec 12, 2023
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The Eyesight feature went out and the heater went out and I took the car to a mechanic and he said it had a faulty thermo control valve that needs replacement.
Corrective Action:
The Eyesight feature went out and the heater went out and I took the car to a mechanic and he said it had a faulty thermo control valve that needs replacement.
Additional Notes:
The Eyesight feature went out and the heater went out and I took the car to a mechanic and he said it had a faulty thermo control valve that needs replacement.
Mfg Campaign: 11559750
Recall Date: Dec 12, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The Eyesight feature went out and the heater went out and I took the car to a mechanic and he said it had a faulty thermo control valve that needs replacement.
Corrective Action:
The Eyesight feature went out and the heater went out and I took the car to a mechanic and he said it had a faulty thermo control valve that needs replacement.
Additional Notes:
The Eyesight feature went out and the heater went out and I took the car to a mechanic and he said it had a faulty thermo control valve that needs replacement.
Mfg Campaign: 11559750
Recall Date: Dec 12, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I started my vehicle and the check engine light came on. In addition, my eye sight turned off and the letter S started blinking. I also had clicking noises when I turned the vehicle off. I read some forums and this is a thermo control valve problem that happens to many Subarus in 2019-2021 range. As I took the vehicle to check the codes, the heater did not work and the cold engine light kept coming on. The codes read P26A3. Other reports are: NHTSA 11490232; 12479843; 11511658; 11490977; 11479843; and many others. Apparently Subaru is aware this valve and has come out with a new replacement that costs a high dollar amount to change out.
Corrective Action:
I started my vehicle and the check engine light came on. In addition, my eye sight turned off and the letter S started blinking. I also had clicking noises when I turned the vehicle off. I read some forums and this is a thermo control valve problem that happens to many Subarus in 2019-2021 range. As I took the vehicle to check the codes, the heater did not work and the cold engine light kept coming on. The codes read P26A3. Other reports are: NHTSA 11490232; 12479843; 11511658; 11490977; 11479843; and many others. Apparently Subaru is aware this valve and has come out with a new replacement that costs a high dollar amount to change out.
Additional Notes:
I started my vehicle and the check engine light came on. In addition, my eye sight turned off and the letter S started blinking. I also had clicking noises when I turned the vehicle off. I read some forums and this is a thermo control valve problem that happens to many Subarus in 2019-2021 range. As I took the vehicle to check the codes, the heater did not work and the cold engine light kept coming on. The codes read P26A3. Other reports are: NHTSA 11490232; 12479843; 11511658; 11490977; 11479843; and many others. Apparently Subaru is aware this valve and has come out with a new replacement that costs a high dollar amount to change out.
Mfg Campaign: 11559399
Recall Date: Dec 10, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On November 30th around 5:30 PM on [XXX] my wife struck and killed a 6 point buck. Thankfully a SC Highway officer was coming in the opposite direction saw the accident and aided my wife in getting out of the car as he had seen a fire in the engine compartment area. Shortly thereafter the car exploded and was engulfed in flames and totally destroyed. Neither the patrol officer nor the tow operator can remember an auto fire resulting from striking a deer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On November 30th around 5:30 PM on [XXX] my wife struck and killed a 6 point buck. Thankfully a SC Highway officer was coming in the opposite direction saw the accident and aided my wife in getting out of the car as he had seen a fire in the engine compartment area. Shortly thereafter the car exploded and was engulfed in flames and totally destroyed. Neither the patrol officer nor the tow operator can remember an auto fire resulting from striking a deer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On November 30th around 5:30 PM on [XXX] my wife struck and killed a 6 point buck. Thankfully a SC Highway officer was coming in the opposite direction saw the accident and aided my wife in getting out of the car as he had seen a fire in the engine compartment area. Shortly thereafter the car exploded and was engulfed in flames and totally destroyed. Neither the patrol officer nor the tow operator can remember an auto fire resulting from striking a deer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11558550
Recall Date: Dec 5, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On November 30th around 5:30 PM on [XXX] my wife struck and killed a 6 point buck. Thankfully a SC Highway officer was coming in the opposite direction saw the accident and aided my wife in getting out of the car as he had seen a fire in the engine compartment area. Shortly thereafter the car exploded and was engulfed in flames and totally destroyed. Neither the patrol officer nor the tow operator can remember an auto fire resulting from striking a deer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On November 30th around 5:30 PM on [XXX] my wife struck and killed a 6 point buck. Thankfully a SC Highway officer was coming in the opposite direction saw the accident and aided my wife in getting out of the car as he had seen a fire in the engine compartment area. Shortly thereafter the car exploded and was engulfed in flames and totally destroyed. Neither the patrol officer nor the tow operator can remember an auto fire resulting from striking a deer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On November 30th around 5:30 PM on [XXX] my wife struck and killed a 6 point buck. Thankfully a SC Highway officer was coming in the opposite direction saw the accident and aided my wife in getting out of the car as he had seen a fire in the engine compartment area. Shortly thereafter the car exploded and was engulfed in flames and totally destroyed. Neither the patrol officer nor the tow operator can remember an auto fire resulting from striking a deer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11558550
Recall Date: Dec 5, 2023
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On November 30th around 5:30 PM on [XXX] my wife struck and killed a 6 point buck. Thankfully a SC Highway officer was coming in the opposite direction saw the accident and aided my wife in getting out of the car as he had seen a fire in the engine compartment area. Shortly thereafter the car exploded and was engulfed in flames and totally destroyed. Neither the patrol officer nor the tow operator can remember an auto fire resulting from striking a deer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On November 30th around 5:30 PM on [XXX] my wife struck and killed a 6 point buck. Thankfully a SC Highway officer was coming in the opposite direction saw the accident and aided my wife in getting out of the car as he had seen a fire in the engine compartment area. Shortly thereafter the car exploded and was engulfed in flames and totally destroyed. Neither the patrol officer nor the tow operator can remember an auto fire resulting from striking a deer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On November 30th around 5:30 PM on [XXX] my wife struck and killed a 6 point buck. Thankfully a SC Highway officer was coming in the opposite direction saw the accident and aided my wife in getting out of the car as he had seen a fire in the engine compartment area. Shortly thereafter the car exploded and was engulfed in flames and totally destroyed. Neither the patrol officer nor the tow operator can remember an auto fire resulting from striking a deer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11558550
Recall Date: Dec 5, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
There are two problems: 1 after the car turns off after stopping to save fuel it will fail to restart automatically and must be put into park to manually restart; 2 the car will try to change lanes indicating that the safety related lane change is malfunctioning. I have to fight the car to maintain my lane.
Corrective Action:
There are two problems: 1 after the car turns off after stopping to save fuel it will fail to restart automatically and must be put into park to manually restart; 2 the car will try to change lanes indicating that the safety related lane change is malfunctioning. I have to fight the car to maintain my lane.
Additional Notes:
There are two problems: 1 after the car turns off after stopping to save fuel it will fail to restart automatically and must be put into park to manually restart; 2 the car will try to change lanes indicating that the safety related lane change is malfunctioning. I have to fight the car to maintain my lane.
Mfg Campaign: 11554270
Recall Date: Nov 9, 2023
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
There are two problems: 1 after the car turns off after stopping to save fuel it will fail to restart automatically and must be put into park to manually restart; 2 the car will try to change lanes indicating that the safety related lane change is malfunctioning. I have to fight the car to maintain my lane.
Corrective Action:
There are two problems: 1 after the car turns off after stopping to save fuel it will fail to restart automatically and must be put into park to manually restart; 2 the car will try to change lanes indicating that the safety related lane change is malfunctioning. I have to fight the car to maintain my lane.
Additional Notes:
There are two problems: 1 after the car turns off after stopping to save fuel it will fail to restart automatically and must be put into park to manually restart; 2 the car will try to change lanes indicating that the safety related lane change is malfunctioning. I have to fight the car to maintain my lane.
Mfg Campaign: 11554270
Recall Date: Nov 9, 2023
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Defective/failed thermal control valve. Valve failed while I was driving, resulting in safety systems (e.g., lane keep assist, pre-collision braking). Looking this up, this is a known issue to Subaru.
Corrective Action:
Defective/failed thermal control valve. Valve failed while I was driving, resulting in safety systems (e.g., lane keep assist, pre-collision braking). Looking this up, this is a known issue to Subaru.
Additional Notes:
Defective/failed thermal control valve. Valve failed while I was driving, resulting in safety systems (e.g., lane keep assist, pre-collision braking). Looking this up, this is a known issue to Subaru.
Mfg Campaign: 11553881
Recall Date: Nov 6, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Defective/failed thermal control valve. Valve failed while I was driving, resulting in safety systems (e.g., lane keep assist, pre-collision braking). Looking this up, this is a known issue to Subaru.
Corrective Action:
Defective/failed thermal control valve. Valve failed while I was driving, resulting in safety systems (e.g., lane keep assist, pre-collision braking). Looking this up, this is a known issue to Subaru.
Additional Notes:
Defective/failed thermal control valve. Valve failed while I was driving, resulting in safety systems (e.g., lane keep assist, pre-collision braking). Looking this up, this is a known issue to Subaru.
Mfg Campaign: 11553881
Recall Date: Nov 6, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The check engine light came on and all of the eyesight components on the car were disabled as I was traveling down the highway at 70 mph (this included the adaptive cruise control, the lane departure warning, forward collision warning, etc). In addition, the engine thermostat light came on and the heater and defroster stopped working. It was cold and rainy and the window started to fog up and I was unable to clear it without a functioning defroster. This was definitely a safety issue and I had to stop driving. The car was taken to a subaru dealer today and diagnosed with faulty thermo control valve. The technician told me the car should NOT be driven in this condition due to the problem being in the engine coolant system. This is a known issue on the 2019 Forester, and other Subaru models as well, and has a TSB originally issued in Sept 2021. (#09-80-21) My car has 70K miles and therefore is just out of the warranty period. I will have to pay over $1500 to replace this part and because it is a safety issue I have no choice but to pay for the repair. It is a part that is known to be defective and I am requesting that a recall should be issued before others are also put in potential danger and/or forced to pay large sums of money to get it fixed.
Corrective Action:
The check engine light came on and all of the eyesight components on the car were disabled as I was traveling down the highway at 70 mph (this included the adaptive cruise control, the lane departure warning, forward collision warning, etc). In addition, the engine thermostat light came on and the heater and defroster stopped working. It was cold and rainy and the window started to fog up and I was unable to clear it without a functioning defroster. This was definitely a safety issue and I had to stop driving. The car was taken to a subaru dealer today and diagnosed with faulty thermo control valve. The technician told me the car should NOT be driven in this condition due to the problem being in the engine coolant system. This is a known issue on the 2019 Forester, and other Subaru models as well, and has a TSB originally issued in Sept 2021. (#09-80-21) My car has 70K miles and therefore is just out of the warranty period. I will have to pay over $1500 to replace this part and because it is a safety issue I have no choice but to pay for the repair. It is a part that is known to be defective and I am requesting that a recall should be issued before others are also put in potential danger and/or forced to pay large sums of money to get it fixed.
Additional Notes:
The check engine light came on and all of the eyesight components on the car were disabled as I was traveling down the highway at 70 mph (this included the adaptive cruise control, the lane departure warning, forward collision warning, etc). In addition, the engine thermostat light came on and the heater and defroster stopped working. It was cold and rainy and the window started to fog up and I was unable to clear it without a functioning defroster. This was definitely a safety issue and I had to stop driving. The car was taken to a subaru dealer today and diagnosed with faulty thermo control valve. The technician told me the car should NOT be driven in this condition due to the problem being in the engine coolant system. This is a known issue on the 2019 Forester, and other Subaru models as well, and has a TSB originally issued in Sept 2021. (#09-80-21) My car has 70K miles and therefore is just out of the warranty period. I will have to pay over $1500 to replace this part and because it is a safety issue I have no choice but to pay for the repair. It is a part that is known to be defective and I am requesting that a recall should be issued before others are also put in potential danger and/or forced to pay large sums of money to get it fixed.
Mfg Campaign: 11553451
Recall Date: Nov 3, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The check engine light came on and all of the eyesight components on the car were disabled as I was traveling down the highway at 70 mph (this included the adaptive cruise control, the lane departure warning, forward collision warning, etc). In addition, the engine thermostat light came on and the heater and defroster stopped working. It was cold and rainy and the window started to fog up and I was unable to clear it without a functioning defroster. This was definitely a safety issue and I had to stop driving. The car was taken to a subaru dealer today and diagnosed with faulty thermo control valve. The technician told me the car should NOT be driven in this condition due to the problem being in the engine coolant system. This is a known issue on the 2019 Forester, and other Subaru models as well, and has a TSB originally issued in Sept 2021. (#09-80-21) My car has 70K miles and therefore is just out of the warranty period. I will have to pay over $1500 to replace this part and because it is a safety issue I have no choice but to pay for the repair. It is a part that is known to be defective and I am requesting that a recall should be issued before others are also put in potential danger and/or forced to pay large sums of money to get it fixed.
Corrective Action:
The check engine light came on and all of the eyesight components on the car were disabled as I was traveling down the highway at 70 mph (this included the adaptive cruise control, the lane departure warning, forward collision warning, etc). In addition, the engine thermostat light came on and the heater and defroster stopped working. It was cold and rainy and the window started to fog up and I was unable to clear it without a functioning defroster. This was definitely a safety issue and I had to stop driving. The car was taken to a subaru dealer today and diagnosed with faulty thermo control valve. The technician told me the car should NOT be driven in this condition due to the problem being in the engine coolant system. This is a known issue on the 2019 Forester, and other Subaru models as well, and has a TSB originally issued in Sept 2021. (#09-80-21) My car has 70K miles and therefore is just out of the warranty period. I will have to pay over $1500 to replace this part and because it is a safety issue I have no choice but to pay for the repair. It is a part that is known to be defective and I am requesting that a recall should be issued before others are also put in potential danger and/or forced to pay large sums of money to get it fixed.
Additional Notes:
The check engine light came on and all of the eyesight components on the car were disabled as I was traveling down the highway at 70 mph (this included the adaptive cruise control, the lane departure warning, forward collision warning, etc). In addition, the engine thermostat light came on and the heater and defroster stopped working. It was cold and rainy and the window started to fog up and I was unable to clear it without a functioning defroster. This was definitely a safety issue and I had to stop driving. The car was taken to a subaru dealer today and diagnosed with faulty thermo control valve. The technician told me the car should NOT be driven in this condition due to the problem being in the engine coolant system. This is a known issue on the 2019 Forester, and other Subaru models as well, and has a TSB originally issued in Sept 2021. (#09-80-21) My car has 70K miles and therefore is just out of the warranty period. I will have to pay over $1500 to replace this part and because it is a safety issue I have no choice but to pay for the repair. It is a part that is known to be defective and I am requesting that a recall should be issued before others are also put in potential danger and/or forced to pay large sums of money to get it fixed.
Mfg Campaign: 11553451
Recall Date: Nov 3, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The check engine light came on and all of the eyesight components on the car were disabled as I was traveling down the highway at 70 mph (this included the adaptive cruise control, the lane departure warning, forward collision warning, etc). In addition, the engine thermostat light came on and the heater and defroster stopped working. It was cold and rainy and the window started to fog up and I was unable to clear it without a functioning defroster. This was definitely a safety issue and I had to stop driving. The car was taken to a subaru dealer today and diagnosed with faulty thermo control valve. The technician told me the car should NOT be driven in this condition due to the problem being in the engine coolant system. This is a known issue on the 2019 Forester, and other Subaru models as well, and has a TSB originally issued in Sept 2021. (#09-80-21) My car has 70K miles and therefore is just out of the warranty period. I will have to pay over $1500 to replace this part and because it is a safety issue I have no choice but to pay for the repair. It is a part that is known to be defective and I am requesting that a recall should be issued before others are also put in potential danger and/or forced to pay large sums of money to get it fixed.
Corrective Action:
The check engine light came on and all of the eyesight components on the car were disabled as I was traveling down the highway at 70 mph (this included the adaptive cruise control, the lane departure warning, forward collision warning, etc). In addition, the engine thermostat light came on and the heater and defroster stopped working. It was cold and rainy and the window started to fog up and I was unable to clear it without a functioning defroster. This was definitely a safety issue and I had to stop driving. The car was taken to a subaru dealer today and diagnosed with faulty thermo control valve. The technician told me the car should NOT be driven in this condition due to the problem being in the engine coolant system. This is a known issue on the 2019 Forester, and other Subaru models as well, and has a TSB originally issued in Sept 2021. (#09-80-21) My car has 70K miles and therefore is just out of the warranty period. I will have to pay over $1500 to replace this part and because it is a safety issue I have no choice but to pay for the repair. It is a part that is known to be defective and I am requesting that a recall should be issued before others are also put in potential danger and/or forced to pay large sums of money to get it fixed.
Additional Notes:
The check engine light came on and all of the eyesight components on the car were disabled as I was traveling down the highway at 70 mph (this included the adaptive cruise control, the lane departure warning, forward collision warning, etc). In addition, the engine thermostat light came on and the heater and defroster stopped working. It was cold and rainy and the window started to fog up and I was unable to clear it without a functioning defroster. This was definitely a safety issue and I had to stop driving. The car was taken to a subaru dealer today and diagnosed with faulty thermo control valve. The technician told me the car should NOT be driven in this condition due to the problem being in the engine coolant system. This is a known issue on the 2019 Forester, and other Subaru models as well, and has a TSB originally issued in Sept 2021. (#09-80-21) My car has 70K miles and therefore is just out of the warranty period. I will have to pay over $1500 to replace this part and because it is a safety issue I have no choice but to pay for the repair. It is a part that is known to be defective and I am requesting that a recall should be issued before others are also put in potential danger and/or forced to pay large sums of money to get it fixed.
Mfg Campaign: 11553451
Recall Date: Nov 3, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I own a 2019 Subaru Forester. Approximately 5 months ago, I experienced a failure in the auto start-stop feature. My car intermittently shuts down when stopped at traffic lights or in the middle of an intersection. Subaru conducted a diagnostic assessment to address the issue, but they couldn't identify any problems. This has happened about six times within the last five months. They claim to have never encountered this issue before. The temporary solution is to turn off the car and restart it, which is not safe when it occurs in the middle of an intersection. Following my dealership's recommendation, I replaced my battery with a standard EFB battery, However, the same issues persisted. Notably, the problem consistently occurs after driving on the highway for approximately 60-80 minutes and then coming to a stop at traffic lights. It is evident that the issue is not related to the battery. This issue raises significant safety concerns, especially when making left turns after coming to a stop at intersections. The sudden shutdown of the vehicle in the midst of an intersection can pose a substantial safety risk to both the driver and other road users. It not only creates a hazard in terms of traffic flow but also increases the likelihood of accidents and collisions. Given the critical nature of this safety concern, it is imperative that the problem be promptly addressed and resolved to ensure the safety of all road users.
Corrective Action:
I own a 2019 Subaru Forester. Approximately 5 months ago, I experienced a failure in the auto start-stop feature. My car intermittently shuts down when stopped at traffic lights or in the middle of an intersection. Subaru conducted a diagnostic assessment to address the issue, but they couldn't identify any problems. This has happened about six times within the last five months. They claim to have never encountered this issue before. The temporary solution is to turn off the car and restart it, which is not safe when it occurs in the middle of an intersection. Following my dealership's recommendation, I replaced my battery with a standard EFB battery, However, the same issues persisted. Notably, the problem consistently occurs after driving on the highway for approximately 60-80 minutes and then coming to a stop at traffic lights. It is evident that the issue is not related to the battery. This issue raises significant safety concerns, especially when making left turns after coming to a stop at intersections. The sudden shutdown of the vehicle in the midst of an intersection can pose a substantial safety risk to both the driver and other road users. It not only creates a hazard in terms of traffic flow but also increases the likelihood of accidents and collisions. Given the critical nature of this safety concern, it is imperative that the problem be promptly addressed and resolved to ensure the safety of all road users.
Additional Notes:
I own a 2019 Subaru Forester. Approximately 5 months ago, I experienced a failure in the auto start-stop feature. My car intermittently shuts down when stopped at traffic lights or in the middle of an intersection. Subaru conducted a diagnostic assessment to address the issue, but they couldn't identify any problems. This has happened about six times within the last five months. They claim to have never encountered this issue before. The temporary solution is to turn off the car and restart it, which is not safe when it occurs in the middle of an intersection. Following my dealership's recommendation, I replaced my battery with a standard EFB battery, However, the same issues persisted. Notably, the problem consistently occurs after driving on the highway for approximately 60-80 minutes and then coming to a stop at traffic lights. It is evident that the issue is not related to the battery. This issue raises significant safety concerns, especially when making left turns after coming to a stop at intersections. The sudden shutdown of the vehicle in the midst of an intersection can pose a substantial safety risk to both the driver and other road users. It not only creates a hazard in terms of traffic flow but also increases the likelihood of accidents and collisions. Given the critical nature of this safety concern, it is imperative that the problem be promptly addressed and resolved to ensure the safety of all road users.
Mfg Campaign: 11552695
Recall Date: Oct 30, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I own a 2019 Subaru Forester. Approximately 5 months ago, I experienced a failure in the auto start-stop feature. My car intermittently shuts down when stopped at traffic lights or in the middle of an intersection. Subaru conducted a diagnostic assessment to address the issue, but they couldn't identify any problems. This has happened about six times within the last five months. They claim to have never encountered this issue before. The temporary solution is to turn off the car and restart it, which is not safe when it occurs in the middle of an intersection. Following my dealership's recommendation, I replaced my battery with a standard EFB battery, However, the same issues persisted. Notably, the problem consistently occurs after driving on the highway for approximately 60-80 minutes and then coming to a stop at traffic lights. It is evident that the issue is not related to the battery. This issue raises significant safety concerns, especially when making left turns after coming to a stop at intersections. The sudden shutdown of the vehicle in the midst of an intersection can pose a substantial safety risk to both the driver and other road users. It not only creates a hazard in terms of traffic flow but also increases the likelihood of accidents and collisions. Given the critical nature of this safety concern, it is imperative that the problem be promptly addressed and resolved to ensure the safety of all road users.
Corrective Action:
I own a 2019 Subaru Forester. Approximately 5 months ago, I experienced a failure in the auto start-stop feature. My car intermittently shuts down when stopped at traffic lights or in the middle of an intersection. Subaru conducted a diagnostic assessment to address the issue, but they couldn't identify any problems. This has happened about six times within the last five months. They claim to have never encountered this issue before. The temporary solution is to turn off the car and restart it, which is not safe when it occurs in the middle of an intersection. Following my dealership's recommendation, I replaced my battery with a standard EFB battery, However, the same issues persisted. Notably, the problem consistently occurs after driving on the highway for approximately 60-80 minutes and then coming to a stop at traffic lights. It is evident that the issue is not related to the battery. This issue raises significant safety concerns, especially when making left turns after coming to a stop at intersections. The sudden shutdown of the vehicle in the midst of an intersection can pose a substantial safety risk to both the driver and other road users. It not only creates a hazard in terms of traffic flow but also increases the likelihood of accidents and collisions. Given the critical nature of this safety concern, it is imperative that the problem be promptly addressed and resolved to ensure the safety of all road users.
Additional Notes:
I own a 2019 Subaru Forester. Approximately 5 months ago, I experienced a failure in the auto start-stop feature. My car intermittently shuts down when stopped at traffic lights or in the middle of an intersection. Subaru conducted a diagnostic assessment to address the issue, but they couldn't identify any problems. This has happened about six times within the last five months. They claim to have never encountered this issue before. The temporary solution is to turn off the car and restart it, which is not safe when it occurs in the middle of an intersection. Following my dealership's recommendation, I replaced my battery with a standard EFB battery, However, the same issues persisted. Notably, the problem consistently occurs after driving on the highway for approximately 60-80 minutes and then coming to a stop at traffic lights. It is evident that the issue is not related to the battery. This issue raises significant safety concerns, especially when making left turns after coming to a stop at intersections. The sudden shutdown of the vehicle in the midst of an intersection can pose a substantial safety risk to both the driver and other road users. It not only creates a hazard in terms of traffic flow but also increases the likelihood of accidents and collisions. Given the critical nature of this safety concern, it is imperative that the problem be promptly addressed and resolved to ensure the safety of all road users.
Mfg Campaign: 11552695
Recall Date: Oct 30, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2019 Subaru switched from a thermostat to a "Thermo Control Valve" (TCV). They eventually redesigned it in 2022 due to so many failures. Mine failed rendering the cars "eyesight", lane assist, cruise control and brake assist useless. Check engine light and oil temperature light remain on. Engine code is P26A6 and P26A5. Subaru has known about this issue for years yet charge $600 for the new "Thermo Control Valve" and $1,000 to install it. These "TCV" valves fail indiscriminately with mileage not being a factor, rather the product itself. Any search online and you will find hundreds (if not thousands) of people affected in and outside the warranty. No recall has been given.
Corrective Action:
2019 Subaru switched from a thermostat to a "Thermo Control Valve" (TCV). They eventually redesigned it in 2022 due to so many failures. Mine failed rendering the cars "eyesight", lane assist, cruise control and brake assist useless. Check engine light and oil temperature light remain on. Engine code is P26A6 and P26A5. Subaru has known about this issue for years yet charge $600 for the new "Thermo Control Valve" and $1,000 to install it. These "TCV" valves fail indiscriminately with mileage not being a factor, rather the product itself. Any search online and you will find hundreds (if not thousands) of people affected in and outside the warranty. No recall has been given.
Additional Notes:
2019 Subaru switched from a thermostat to a "Thermo Control Valve" (TCV). They eventually redesigned it in 2022 due to so many failures. Mine failed rendering the cars "eyesight", lane assist, cruise control and brake assist useless. Check engine light and oil temperature light remain on. Engine code is P26A6 and P26A5. Subaru has known about this issue for years yet charge $600 for the new "Thermo Control Valve" and $1,000 to install it. These "TCV" valves fail indiscriminately with mileage not being a factor, rather the product itself. Any search online and you will find hundreds (if not thousands) of people affected in and outside the warranty. No recall has been given.
Mfg Campaign: 11551916
Recall Date: Oct 25, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The temperature control valve (TCV) has gone bad and so the check engine light is on and reverse automatic braking and the Eyesight system is disabled. The problem with the temperature control valve is unrelated to the safety systems, however, when this valve goes bad, these safety systems are disabled automatically.
Corrective Action:
The temperature control valve (TCV) has gone bad and so the check engine light is on and reverse automatic braking and the Eyesight system is disabled. The problem with the temperature control valve is unrelated to the safety systems, however, when this valve goes bad, these safety systems are disabled automatically.
Additional Notes:
The temperature control valve (TCV) has gone bad and so the check engine light is on and reverse automatic braking and the Eyesight system is disabled. The problem with the temperature control valve is unrelated to the safety systems, however, when this valve goes bad, these safety systems are disabled automatically.
Mfg Campaign: 11551424
Recall Date: Oct 23, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The temperature control valve (TCV) has gone bad and so the check engine light is on and reverse automatic braking and the Eyesight system is disabled. The problem with the temperature control valve is unrelated to the safety systems, however, when this valve goes bad, these safety systems are disabled automatically.
Corrective Action:
The temperature control valve (TCV) has gone bad and so the check engine light is on and reverse automatic braking and the Eyesight system is disabled. The problem with the temperature control valve is unrelated to the safety systems, however, when this valve goes bad, these safety systems are disabled automatically.
Additional Notes:
The temperature control valve (TCV) has gone bad and so the check engine light is on and reverse automatic braking and the Eyesight system is disabled. The problem with the temperature control valve is unrelated to the safety systems, however, when this valve goes bad, these safety systems are disabled automatically.
Mfg Campaign: 11551424
Recall Date: Oct 23, 2023
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Valencia, CA • 36 yrs
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