Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
1K ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I came out to my parked vehicle to find a large crack on the windshield.
Corrective Action:
I came out to my parked vehicle to find a large crack on the windshield.
Additional Notes:
I came out to my parked vehicle to find a large crack on the windshield.
Mfg Campaign: 11546184
Recall Date: Sep 23, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Subaru Forester. The contact stated while driving 60 MPH in a thunderstorm, the vehicle lost motive power inadvertently. The check engine, the Vehicle Dynamic Control, and the Eyesight Driver Assist system warning lights were illuminated. The contact was able to pull to the side of the road. The contact stated that the engine continued running, and the instrument panel functions were operable; however, the vehicle failed to respond upon depressing the accelerator pedal. The vehicle was towed to the local dealer, and the vehicle operated as needed. The dealer test-drove the vehicle but could not determine the cause of the failure. The contact stated that she picked up the vehicle; however, the failure recurred while driving. The vehicle was taken back to the dealer, and the dealer diagnosed that water was leaking out of the thermal control valve and onto the electric wiring. The vehicle was repaired under Warranty. The manufacturer was notified of the failure. The failure mileage was approximately 16,600.
Corrective Action:
The contact owns a 2019 Subaru Forester. The contact stated while driving 60 MPH in a thunderstorm, the vehicle lost motive power inadvertently. The check engine, the Vehicle Dynamic Control, and the Eyesight Driver Assist system warning lights were illuminated. The contact was able to pull to the side of the road. The contact stated that the engine continued running, and the instrument panel functions were operable; however, the vehicle failed to respond upon depressing the accelerator pedal. The vehicle was towed to the local dealer, and the vehicle operated as needed. The dealer test-drove the vehicle but could not determine the cause of the failure. The contact stated that she picked up the vehicle; however, the failure recurred while driving. The vehicle was taken back to the dealer, and the dealer diagnosed that water was leaking out of the thermal control valve and onto the electric wiring. The vehicle was repaired under Warranty. The manufacturer was notified of the failure. The failure mileage was approximately 16,600.
Additional Notes:
The contact owns a 2019 Subaru Forester. The contact stated while driving 60 MPH in a thunderstorm, the vehicle lost motive power inadvertently. The check engine, the Vehicle Dynamic Control, and the Eyesight Driver Assist system warning lights were illuminated. The contact was able to pull to the side of the road. The contact stated that the engine continued running, and the instrument panel functions were operable; however, the vehicle failed to respond upon depressing the accelerator pedal. The vehicle was towed to the local dealer, and the vehicle operated as needed. The dealer test-drove the vehicle but could not determine the cause of the failure. The contact stated that she picked up the vehicle; however, the failure recurred while driving. The vehicle was taken back to the dealer, and the dealer diagnosed that water was leaking out of the thermal control valve and onto the electric wiring. The vehicle was repaired under Warranty. The manufacturer was notified of the failure. The failure mileage was approximately 16,600.
Mfg Campaign: 11546002
Recall Date: Sep 22, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2019 subaru forester failed thermo control valve. There are literally 1000s of complaints on this issue and SOA refuses to issue a recall. Subaru has issued a bulletin to replace the faulty design with redesigned part. When this fails the car goes into limp mode and all lights come on. Very dangerous and quote frankly completely irresponsible that subaru refuses to recall this failure. I am out of warranty and it's minimum 2k to fix. I have a 2019 vehicle parked that I can't get Inspected and can't afford to fix because Subaru of America is trying to save money. Just a matter of time before this causes a tragic accident before they own up to recall.
Corrective Action:
2019 subaru forester failed thermo control valve. There are literally 1000s of complaints on this issue and SOA refuses to issue a recall. Subaru has issued a bulletin to replace the faulty design with redesigned part. When this fails the car goes into limp mode and all lights come on. Very dangerous and quote frankly completely irresponsible that subaru refuses to recall this failure. I am out of warranty and it's minimum 2k to fix. I have a 2019 vehicle parked that I can't get Inspected and can't afford to fix because Subaru of America is trying to save money. Just a matter of time before this causes a tragic accident before they own up to recall.
Additional Notes:
2019 subaru forester failed thermo control valve. There are literally 1000s of complaints on this issue and SOA refuses to issue a recall. Subaru has issued a bulletin to replace the faulty design with redesigned part. When this fails the car goes into limp mode and all lights come on. Very dangerous and quote frankly completely irresponsible that subaru refuses to recall this failure. I am out of warranty and it's minimum 2k to fix. I have a 2019 vehicle parked that I can't get Inspected and can't afford to fix because Subaru of America is trying to save money. Just a matter of time before this causes a tragic accident before they own up to recall.
Mfg Campaign: 11545701
Recall Date: Sep 20, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2019 subaru forester failed thermo control valve. There are literally 1000s of complaints on this issue and SOA refuses to issue a recall. Subaru has issued a bulletin to replace the faulty design with redesigned part. When this fails the car goes into limp mode and all lights come on. Very dangerous and quote frankly completely irresponsible that subaru refuses to recall this failure. I am out of warranty and it's minimum 2k to fix. I have a 2019 vehicle parked that I can't get Inspected and can't afford to fix because Subaru of America is trying to save money. Just a matter of time before this causes a tragic accident before they own up to recall.
Corrective Action:
2019 subaru forester failed thermo control valve. There are literally 1000s of complaints on this issue and SOA refuses to issue a recall. Subaru has issued a bulletin to replace the faulty design with redesigned part. When this fails the car goes into limp mode and all lights come on. Very dangerous and quote frankly completely irresponsible that subaru refuses to recall this failure. I am out of warranty and it's minimum 2k to fix. I have a 2019 vehicle parked that I can't get Inspected and can't afford to fix because Subaru of America is trying to save money. Just a matter of time before this causes a tragic accident before they own up to recall.
Additional Notes:
2019 subaru forester failed thermo control valve. There are literally 1000s of complaints on this issue and SOA refuses to issue a recall. Subaru has issued a bulletin to replace the faulty design with redesigned part. When this fails the car goes into limp mode and all lights come on. Very dangerous and quote frankly completely irresponsible that subaru refuses to recall this failure. I am out of warranty and it's minimum 2k to fix. I have a 2019 vehicle parked that I can't get Inspected and can't afford to fix because Subaru of America is trying to save money. Just a matter of time before this causes a tragic accident before they own up to recall.
Mfg Campaign: 11545701
Recall Date: Sep 20, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2019 subaru forester failed thermo control valve. There are literally 1000s of complaints on this issue and SOA refuses to issue a recall. Subaru has issued a bulletin to replace the faulty design with redesigned part. When this fails the car goes into limp mode and all lights come on. Very dangerous and quote frankly completely irresponsible that subaru refuses to recall this failure. I am out of warranty and it's minimum 2k to fix. I have a 2019 vehicle parked that I can't get Inspected and can't afford to fix because Subaru of America is trying to save money. Just a matter of time before this causes a tragic accident before they own up to recall.
Corrective Action:
2019 subaru forester failed thermo control valve. There are literally 1000s of complaints on this issue and SOA refuses to issue a recall. Subaru has issued a bulletin to replace the faulty design with redesigned part. When this fails the car goes into limp mode and all lights come on. Very dangerous and quote frankly completely irresponsible that subaru refuses to recall this failure. I am out of warranty and it's minimum 2k to fix. I have a 2019 vehicle parked that I can't get Inspected and can't afford to fix because Subaru of America is trying to save money. Just a matter of time before this causes a tragic accident before they own up to recall.
Additional Notes:
2019 subaru forester failed thermo control valve. There are literally 1000s of complaints on this issue and SOA refuses to issue a recall. Subaru has issued a bulletin to replace the faulty design with redesigned part. When this fails the car goes into limp mode and all lights come on. Very dangerous and quote frankly completely irresponsible that subaru refuses to recall this failure. I am out of warranty and it's minimum 2k to fix. I have a 2019 vehicle parked that I can't get Inspected and can't afford to fix because Subaru of America is trying to save money. Just a matter of time before this causes a tragic accident before they own up to recall.
Mfg Campaign: 11545701
Recall Date: Sep 20, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Thermo control valve needs replacing at 34k miles. Not covered under warranty. Also needed new tires at 30k miles and now faulty ignition coil
Corrective Action:
Thermo control valve needs replacing at 34k miles. Not covered under warranty. Also needed new tires at 30k miles and now faulty ignition coil
Additional Notes:
Thermo control valve needs replacing at 34k miles. Not covered under warranty. Also needed new tires at 30k miles and now faulty ignition coil
Mfg Campaign: 11545203
Recall Date: Sep 18, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car would not restart after engine turned off multiple times at intersections. All warning lights came on. Had to turn off vehicle completely and restart. Very dangerous. Required new battery
Corrective Action:
Car would not restart after engine turned off multiple times at intersections. All warning lights came on. Had to turn off vehicle completely and restart. Very dangerous. Required new battery
Additional Notes:
Car would not restart after engine turned off multiple times at intersections. All warning lights came on. Had to turn off vehicle completely and restart. Very dangerous. Required new battery
Mfg Campaign: 11545295
Recall Date: Sep 18, 2023
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2019 Subaru Forester. The contact stated that while stopping, the contact went to park in a parking lot and the vehicle had launched forward while the foot was still on the brake pedal which caused the contact to crash into a tree. The air bags did not deploy. The vehicle was going 1 MPH. No warning light was illuminated. A police report was filed. The vehicle was towed to a dealership. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to tow her vehicle to the nearest dealership for diagnosis. The failure mileage was approximately 22,000. The VIN was not available.
Corrective Action:
The contact owns a 2019 Subaru Forester. The contact stated that while stopping, the contact went to park in a parking lot and the vehicle had launched forward while the foot was still on the brake pedal which caused the contact to crash into a tree. The air bags did not deploy. The vehicle was going 1 MPH. No warning light was illuminated. A police report was filed. The vehicle was towed to a dealership. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to tow her vehicle to the nearest dealership for diagnosis. The failure mileage was approximately 22,000. The VIN was not available.
Additional Notes:
The contact owns a 2019 Subaru Forester. The contact stated that while stopping, the contact went to park in a parking lot and the vehicle had launched forward while the foot was still on the brake pedal which caused the contact to crash into a tree. The air bags did not deploy. The vehicle was going 1 MPH. No warning light was illuminated. A police report was filed. The vehicle was towed to a dealership. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to tow her vehicle to the nearest dealership for diagnosis. The failure mileage was approximately 22,000. The VIN was not available.
Mfg Campaign: 11544125
Recall Date: Sep 12, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Thermo Control Valve malfuncitoned, causing check engine light to come on. Car only has 72k miles on it, so dealership (McDaniels Subaru, Columbia. SC) said they couldn't repair under warranty. Even though car has 100K powertrain. To get to this part you have to remove intake manifold, so I don't see how it's not considered part of the powertrain. While Check Engine light is on, NONE of the safety features of this car function. From Internet research, this part is going to fail, (part has been redesigned due to this), it's just a matter of whether it fails within your warranty period or not. Mine was not.
Corrective Action:
Thermo Control Valve malfuncitoned, causing check engine light to come on. Car only has 72k miles on it, so dealership (McDaniels Subaru, Columbia. SC) said they couldn't repair under warranty. Even though car has 100K powertrain. To get to this part you have to remove intake manifold, so I don't see how it's not considered part of the powertrain. While Check Engine light is on, NONE of the safety features of this car function. From Internet research, this part is going to fail, (part has been redesigned due to this), it's just a matter of whether it fails within your warranty period or not. Mine was not.
Additional Notes:
Thermo Control Valve malfuncitoned, causing check engine light to come on. Car only has 72k miles on it, so dealership (McDaniels Subaru, Columbia. SC) said they couldn't repair under warranty. Even though car has 100K powertrain. To get to this part you have to remove intake manifold, so I don't see how it's not considered part of the powertrain. While Check Engine light is on, NONE of the safety features of this car function. From Internet research, this part is going to fail, (part has been redesigned due to this), it's just a matter of whether it fails within your warranty period or not. Mine was not.
Mfg Campaign: 11543395
Recall Date: Sep 8, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Thermo Control Valve malfuncitoned, causing check engine light to come on. Car only has 72k miles on it, so dealership (McDaniels Subaru, Columbia. SC) said they couldn't repair under warranty. Even though car has 100K powertrain. To get to this part you have to remove intake manifold, so I don't see how it's not considered part of the powertrain. While Check Engine light is on, NONE of the safety features of this car function. From Internet research, this part is going to fail, (part has been redesigned due to this), it's just a matter of whether it fails within your warranty period or not. Mine was not.
Corrective Action:
Thermo Control Valve malfuncitoned, causing check engine light to come on. Car only has 72k miles on it, so dealership (McDaniels Subaru, Columbia. SC) said they couldn't repair under warranty. Even though car has 100K powertrain. To get to this part you have to remove intake manifold, so I don't see how it's not considered part of the powertrain. While Check Engine light is on, NONE of the safety features of this car function. From Internet research, this part is going to fail, (part has been redesigned due to this), it's just a matter of whether it fails within your warranty period or not. Mine was not.
Additional Notes:
Thermo Control Valve malfuncitoned, causing check engine light to come on. Car only has 72k miles on it, so dealership (McDaniels Subaru, Columbia. SC) said they couldn't repair under warranty. Even though car has 100K powertrain. To get to this part you have to remove intake manifold, so I don't see how it's not considered part of the powertrain. While Check Engine light is on, NONE of the safety features of this car function. From Internet research, this part is going to fail, (part has been redesigned due to this), it's just a matter of whether it fails within your warranty period or not. Mine was not.
Mfg Campaign: 11543395
Recall Date: Sep 8, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Thermo Control Valve malfuncitoned, causing check engine light to come on. Car only has 72k miles on it, so dealership (McDaniels Subaru, Columbia. SC) said they couldn't repair under warranty. Even though car has 100K powertrain. To get to this part you have to remove intake manifold, so I don't see how it's not considered part of the powertrain. While Check Engine light is on, NONE of the safety features of this car function. From Internet research, this part is going to fail, (part has been redesigned due to this), it's just a matter of whether it fails within your warranty period or not. Mine was not.
Corrective Action:
Thermo Control Valve malfuncitoned, causing check engine light to come on. Car only has 72k miles on it, so dealership (McDaniels Subaru, Columbia. SC) said they couldn't repair under warranty. Even though car has 100K powertrain. To get to this part you have to remove intake manifold, so I don't see how it's not considered part of the powertrain. While Check Engine light is on, NONE of the safety features of this car function. From Internet research, this part is going to fail, (part has been redesigned due to this), it's just a matter of whether it fails within your warranty period or not. Mine was not.
Additional Notes:
Thermo Control Valve malfuncitoned, causing check engine light to come on. Car only has 72k miles on it, so dealership (McDaniels Subaru, Columbia. SC) said they couldn't repair under warranty. Even though car has 100K powertrain. To get to this part you have to remove intake manifold, so I don't see how it's not considered part of the powertrain. While Check Engine light is on, NONE of the safety features of this car function. From Internet research, this part is going to fail, (part has been redesigned due to this), it's just a matter of whether it fails within your warranty period or not. Mine was not.
Mfg Campaign: 11543395
Recall Date: Sep 8, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving, ALL lights on the dash went on and vehicle safety features did not work- no cruise control, automatic breaking, automatic headlight adjustments, etc. We were over 500 miles from home and had the oil changed but it did not fix the problem. Had $72,000 miles on it, 4 years old. We had to drive home that distance to get it repaired over a 2-3 day period. No safety features were enabled as we drove. Thermo Control Valve was deemed faulty and replaced. Seeing after the fact that the TSB was issued without any VIN numbers: [XXX] , I believe it should include our VIN number and be recalled and the replacement paid for. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
When driving, ALL lights on the dash went on and vehicle safety features did not work- no cruise control, automatic breaking, automatic headlight adjustments, etc. We were over 500 miles from home and had the oil changed but it did not fix the problem. Had $72,000 miles on it, 4 years old. We had to drive home that distance to get it repaired over a 2-3 day period. No safety features were enabled as we drove. Thermo Control Valve was deemed faulty and replaced. Seeing after the fact that the TSB was issued without any VIN numbers: [XXX] , I believe it should include our VIN number and be recalled and the replacement paid for. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
When driving, ALL lights on the dash went on and vehicle safety features did not work- no cruise control, automatic breaking, automatic headlight adjustments, etc. We were over 500 miles from home and had the oil changed but it did not fix the problem. Had $72,000 miles on it, 4 years old. We had to drive home that distance to get it repaired over a 2-3 day period. No safety features were enabled as we drove. Thermo Control Valve was deemed faulty and replaced. Seeing after the fact that the TSB was issued without any VIN numbers: [XXX] , I believe it should include our VIN number and be recalled and the replacement paid for. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11542172
Recall Date: Sep 1, 2023
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
When driving, ALL lights on the dash went on and vehicle safety features did not work- no cruise control, automatic breaking, automatic headlight adjustments, etc. We were over 500 miles from home and had the oil changed but it did not fix the problem. Had $72,000 miles on it, 4 years old. We had to drive home that distance to get it repaired over a 2-3 day period. No safety features were enabled as we drove. Thermo Control Valve was deemed faulty and replaced. Seeing after the fact that the TSB was issued without any VIN numbers: [XXX] , I believe it should include our VIN number and be recalled and the replacement paid for. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
When driving, ALL lights on the dash went on and vehicle safety features did not work- no cruise control, automatic breaking, automatic headlight adjustments, etc. We were over 500 miles from home and had the oil changed but it did not fix the problem. Had $72,000 miles on it, 4 years old. We had to drive home that distance to get it repaired over a 2-3 day period. No safety features were enabled as we drove. Thermo Control Valve was deemed faulty and replaced. Seeing after the fact that the TSB was issued without any VIN numbers: [XXX] , I believe it should include our VIN number and be recalled and the replacement paid for. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
When driving, ALL lights on the dash went on and vehicle safety features did not work- no cruise control, automatic breaking, automatic headlight adjustments, etc. We were over 500 miles from home and had the oil changed but it did not fix the problem. Had $72,000 miles on it, 4 years old. We had to drive home that distance to get it repaired over a 2-3 day period. No safety features were enabled as we drove. Thermo Control Valve was deemed faulty and replaced. Seeing after the fact that the TSB was issued without any VIN numbers: [XXX] , I believe it should include our VIN number and be recalled and the replacement paid for. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11542172
Recall Date: Sep 1, 2023
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When driving, ALL lights on the dash went on and vehicle safety features did not work- no cruise control, automatic breaking, automatic headlight adjustments, etc. We were over 500 miles from home and had the oil changed but it did not fix the problem. Had $72,000 miles on it, 4 years old. We had to drive home that distance to get it repaired over a 2-3 day period. No safety features were enabled as we drove. Thermo Control Valve was deemed faulty and replaced. Seeing after the fact that the TSB was issued without any VIN numbers: [XXX] , I believe it should include our VIN number and be recalled and the replacement paid for. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
When driving, ALL lights on the dash went on and vehicle safety features did not work- no cruise control, automatic breaking, automatic headlight adjustments, etc. We were over 500 miles from home and had the oil changed but it did not fix the problem. Had $72,000 miles on it, 4 years old. We had to drive home that distance to get it repaired over a 2-3 day period. No safety features were enabled as we drove. Thermo Control Valve was deemed faulty and replaced. Seeing after the fact that the TSB was issued without any VIN numbers: [XXX] , I believe it should include our VIN number and be recalled and the replacement paid for. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
When driving, ALL lights on the dash went on and vehicle safety features did not work- no cruise control, automatic breaking, automatic headlight adjustments, etc. We were over 500 miles from home and had the oil changed but it did not fix the problem. Had $72,000 miles on it, 4 years old. We had to drive home that distance to get it repaired over a 2-3 day period. No safety features were enabled as we drove. Thermo Control Valve was deemed faulty and replaced. Seeing after the fact that the TSB was issued without any VIN numbers: [XXX] , I believe it should include our VIN number and be recalled and the replacement paid for. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11542172
Recall Date: Sep 1, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On our way to a vacation in NJ, we were driving on the expressway and a deer jumped over the rail into the hood of the car. The car immediately started to smoke ( dark black). We got out of the car, retrieved two luggage bags, and the car burst into flames. All within 60 seconds of hitting the deer. About five years ago, same thing happened to my daughter driving a Subaru WRX…. Twice in the same family….no recall?
Corrective Action:
On our way to a vacation in NJ, we were driving on the expressway and a deer jumped over the rail into the hood of the car. The car immediately started to smoke ( dark black). We got out of the car, retrieved two luggage bags, and the car burst into flames. All within 60 seconds of hitting the deer. About five years ago, same thing happened to my daughter driving a Subaru WRX…. Twice in the same family….no recall?
Additional Notes:
On our way to a vacation in NJ, we were driving on the expressway and a deer jumped over the rail into the hood of the car. The car immediately started to smoke ( dark black). We got out of the car, retrieved two luggage bags, and the car burst into flames. All within 60 seconds of hitting the deer. About five years ago, same thing happened to my daughter driving a Subaru WRX…. Twice in the same family….no recall?
Mfg Campaign: 11537644
Recall Date: Aug 10, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On our way to a vacation in NJ, we were driving on the expressway and a deer jumped over the rail into the hood of the car. The car immediately started to smoke ( dark black). We got out of the car, retrieved two luggage bags, and the car burst into flames. All within 60 seconds of hitting the deer. About five years ago, same thing happened to my daughter driving a Subaru WRX…. Twice in the same family….no recall?
Corrective Action:
On our way to a vacation in NJ, we were driving on the expressway and a deer jumped over the rail into the hood of the car. The car immediately started to smoke ( dark black). We got out of the car, retrieved two luggage bags, and the car burst into flames. All within 60 seconds of hitting the deer. About five years ago, same thing happened to my daughter driving a Subaru WRX…. Twice in the same family….no recall?
Additional Notes:
On our way to a vacation in NJ, we were driving on the expressway and a deer jumped over the rail into the hood of the car. The car immediately started to smoke ( dark black). We got out of the car, retrieved two luggage bags, and the car burst into flames. All within 60 seconds of hitting the deer. About five years ago, same thing happened to my daughter driving a Subaru WRX…. Twice in the same family….no recall?
Mfg Campaign: 11537644
Recall Date: Aug 10, 2023
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On our way to a vacation in NJ, we were driving on the expressway and a deer jumped over the rail into the hood of the car. The car immediately started to smoke ( dark black). We got out of the car, retrieved two luggage bags, and the car burst into flames. All within 60 seconds of hitting the deer. About five years ago, same thing happened to my daughter driving a Subaru WRX…. Twice in the same family….no recall?
Corrective Action:
On our way to a vacation in NJ, we were driving on the expressway and a deer jumped over the rail into the hood of the car. The car immediately started to smoke ( dark black). We got out of the car, retrieved two luggage bags, and the car burst into flames. All within 60 seconds of hitting the deer. About five years ago, same thing happened to my daughter driving a Subaru WRX…. Twice in the same family….no recall?
Additional Notes:
On our way to a vacation in NJ, we were driving on the expressway and a deer jumped over the rail into the hood of the car. The car immediately started to smoke ( dark black). We got out of the car, retrieved two luggage bags, and the car burst into flames. All within 60 seconds of hitting the deer. About five years ago, same thing happened to my daughter driving a Subaru WRX…. Twice in the same family….no recall?
Mfg Campaign: 11537644
Recall Date: Aug 10, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The visor will not stay in place and drops into my visibility while driving, blocking partial view of the road. Subaru has had this issue for years and has not fixed the issue with their visors.
Corrective Action:
The visor will not stay in place and drops into my visibility while driving, blocking partial view of the road. Subaru has had this issue for years and has not fixed the issue with their visors.
Additional Notes:
The visor will not stay in place and drops into my visibility while driving, blocking partial view of the road. Subaru has had this issue for years and has not fixed the issue with their visors.
Mfg Campaign: 11535376
Recall Date: Jul 30, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My wife was driving her 2019 Subaru Forester (purchased new) and the Eyesight disabled and the check engine light came on. The car was still running, but not as it normally would. It had less power but would still maintain the speed limit. At home the car idled differently, like it was running too rich or too lean. The exhaust also smelled funny.
Corrective Action:
My wife was driving her 2019 Subaru Forester (purchased new) and the Eyesight disabled and the check engine light came on. The car was still running, but not as it normally would. It had less power but would still maintain the speed limit. At home the car idled differently, like it was running too rich or too lean. The exhaust also smelled funny.
Additional Notes:
My wife was driving her 2019 Subaru Forester (purchased new) and the Eyesight disabled and the check engine light came on. The car was still running, but not as it normally would. It had less power but would still maintain the speed limit. At home the car idled differently, like it was running too rich or too lean. The exhaust also smelled funny.
Mfg Campaign: 11534263
Recall Date: Jul 25, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My wife was driving her 2019 Subaru Forester (purchased new) and the Eyesight disabled and the check engine light came on. The car was still running, but not as it normally would. It had less power but would still maintain the speed limit. At home the car idled differently, like it was running too rich or too lean. The exhaust also smelled funny.
Corrective Action:
My wife was driving her 2019 Subaru Forester (purchased new) and the Eyesight disabled and the check engine light came on. The car was still running, but not as it normally would. It had less power but would still maintain the speed limit. At home the car idled differently, like it was running too rich or too lean. The exhaust also smelled funny.
Additional Notes:
My wife was driving her 2019 Subaru Forester (purchased new) and the Eyesight disabled and the check engine light came on. The car was still running, but not as it normally would. It had less power but would still maintain the speed limit. At home the car idled differently, like it was running too rich or too lean. The exhaust also smelled funny.
Mfg Campaign: 11534263
Recall Date: Jul 25, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury