Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
1K ComplaintsSubaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
RAB disabled, eye sight disabled, I drive disabled, check engine light came on. Car drives like it's is in sport mode with very touchy throttle. Pulled a code and it's the TCV. It's a known issue by Subaru with a part that has since been revamped but with thousands of vehicles on the road affected. Should be a recall. Contacted Subaru of America with no response so now a $1,900-$2,500 depending on dealer cost is being pushed on the consumer. Vehicle currently has 80,000 miles but as a Subaru ambassador I used to put a lot of miles on going to events, meets and typical camping and outdoors activities you expect out of these vehicles so my milage is slightly higher than the normal work commuter.
Corrective Action:
RAB disabled, eye sight disabled, I drive disabled, check engine light came on. Car drives like it's is in sport mode with very touchy throttle. Pulled a code and it's the TCV. It's a known issue by Subaru with a part that has since been revamped but with thousands of vehicles on the road affected. Should be a recall. Contacted Subaru of America with no response so now a $1,900-$2,500 depending on dealer cost is being pushed on the consumer. Vehicle currently has 80,000 miles but as a Subaru ambassador I used to put a lot of miles on going to events, meets and typical camping and outdoors activities you expect out of these vehicles so my milage is slightly higher than the normal work commuter.
Additional Notes:
RAB disabled, eye sight disabled, I drive disabled, check engine light came on. Car drives like it's is in sport mode with very touchy throttle. Pulled a code and it's the TCV. It's a known issue by Subaru with a part that has since been revamped but with thousands of vehicles on the road affected. Should be a recall. Contacted Subaru of America with no response so now a $1,900-$2,500 depending on dealer cost is being pushed on the consumer. Vehicle currently has 80,000 miles but as a Subaru ambassador I used to put a lot of miles on going to events, meets and typical camping and outdoors activities you expect out of these vehicles so my milage is slightly higher than the normal work commuter.
Mfg Campaign: 11529493
Recall Date: Jun 29, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
RAB disabled, eye sight disabled, I drive disabled, check engine light came on. Car drives like it's is in sport mode with very touchy throttle. Pulled a code and it's the TCV. It's a known issue by Subaru with a part that has since been revamped but with thousands of vehicles on the road affected. Should be a recall. Contacted Subaru of America with no response so now a $1,900-$2,500 depending on dealer cost is being pushed on the consumer. Vehicle currently has 80,000 miles but as a Subaru ambassador I used to put a lot of miles on going to events, meets and typical camping and outdoors activities you expect out of these vehicles so my milage is slightly higher than the normal work commuter.
Corrective Action:
RAB disabled, eye sight disabled, I drive disabled, check engine light came on. Car drives like it's is in sport mode with very touchy throttle. Pulled a code and it's the TCV. It's a known issue by Subaru with a part that has since been revamped but with thousands of vehicles on the road affected. Should be a recall. Contacted Subaru of America with no response so now a $1,900-$2,500 depending on dealer cost is being pushed on the consumer. Vehicle currently has 80,000 miles but as a Subaru ambassador I used to put a lot of miles on going to events, meets and typical camping and outdoors activities you expect out of these vehicles so my milage is slightly higher than the normal work commuter.
Additional Notes:
RAB disabled, eye sight disabled, I drive disabled, check engine light came on. Car drives like it's is in sport mode with very touchy throttle. Pulled a code and it's the TCV. It's a known issue by Subaru with a part that has since been revamped but with thousands of vehicles on the road affected. Should be a recall. Contacted Subaru of America with no response so now a $1,900-$2,500 depending on dealer cost is being pushed on the consumer. Vehicle currently has 80,000 miles but as a Subaru ambassador I used to put a lot of miles on going to events, meets and typical camping and outdoors activities you expect out of these vehicles so my milage is slightly higher than the normal work commuter.
Mfg Campaign: 11529493
Recall Date: Jun 29, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
RAB disabled, eye sight disabled, I drive disabled, check engine light came on. Car drives like it's is in sport mode with very touchy throttle. Pulled a code and it's the TCV. It's a known issue by Subaru with a part that has since been revamped but with thousands of vehicles on the road affected. Should be a recall. Contacted Subaru of America with no response so now a $1,900-$2,500 depending on dealer cost is being pushed on the consumer. Vehicle currently has 80,000 miles but as a Subaru ambassador I used to put a lot of miles on going to events, meets and typical camping and outdoors activities you expect out of these vehicles so my milage is slightly higher than the normal work commuter.
Corrective Action:
RAB disabled, eye sight disabled, I drive disabled, check engine light came on. Car drives like it's is in sport mode with very touchy throttle. Pulled a code and it's the TCV. It's a known issue by Subaru with a part that has since been revamped but with thousands of vehicles on the road affected. Should be a recall. Contacted Subaru of America with no response so now a $1,900-$2,500 depending on dealer cost is being pushed on the consumer. Vehicle currently has 80,000 miles but as a Subaru ambassador I used to put a lot of miles on going to events, meets and typical camping and outdoors activities you expect out of these vehicles so my milage is slightly higher than the normal work commuter.
Additional Notes:
RAB disabled, eye sight disabled, I drive disabled, check engine light came on. Car drives like it's is in sport mode with very touchy throttle. Pulled a code and it's the TCV. It's a known issue by Subaru with a part that has since been revamped but with thousands of vehicles on the road affected. Should be a recall. Contacted Subaru of America with no response so now a $1,900-$2,500 depending on dealer cost is being pushed on the consumer. Vehicle currently has 80,000 miles but as a Subaru ambassador I used to put a lot of miles on going to events, meets and typical camping and outdoors activities you expect out of these vehicles so my milage is slightly higher than the normal work commuter.
Mfg Campaign: 11529493
Recall Date: Jun 29, 2023
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Was driving in the right-hand lane on the interstate with the cruise control set, went to change lanes as I was approaching a slower moving semi truck going up an incline. Cruise control deactivated with no inputs from myself. Vehicle began to decelerate. Looked at instrument cluster, the Check Engine Light was on along with Eye Sight Off symbol. Additional symbols for forward collision avoidance and rear active braking were also on. No warning signs were present prior to the cruise control turning off. The unexpected loss of power increases the risk of collision while traveling on the highway. Vehicle was taken a Subaru dealer, diagnosed with code P2682, Coolant Bypass valve performance, with a recommendation to replace the coolant bypass valve.
Corrective Action:
Was driving in the right-hand lane on the interstate with the cruise control set, went to change lanes as I was approaching a slower moving semi truck going up an incline. Cruise control deactivated with no inputs from myself. Vehicle began to decelerate. Looked at instrument cluster, the Check Engine Light was on along with Eye Sight Off symbol. Additional symbols for forward collision avoidance and rear active braking were also on. No warning signs were present prior to the cruise control turning off. The unexpected loss of power increases the risk of collision while traveling on the highway. Vehicle was taken a Subaru dealer, diagnosed with code P2682, Coolant Bypass valve performance, with a recommendation to replace the coolant bypass valve.
Additional Notes:
Was driving in the right-hand lane on the interstate with the cruise control set, went to change lanes as I was approaching a slower moving semi truck going up an incline. Cruise control deactivated with no inputs from myself. Vehicle began to decelerate. Looked at instrument cluster, the Check Engine Light was on along with Eye Sight Off symbol. Additional symbols for forward collision avoidance and rear active braking were also on. No warning signs were present prior to the cruise control turning off. The unexpected loss of power increases the risk of collision while traveling on the highway. Vehicle was taken a Subaru dealer, diagnosed with code P2682, Coolant Bypass valve performance, with a recommendation to replace the coolant bypass valve.
Mfg Campaign: 11528479
Recall Date: Jun 23, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Was driving in the right-hand lane on the interstate with the cruise control set, went to change lanes as I was approaching a slower moving semi truck going up an incline. Cruise control deactivated with no inputs from myself. Vehicle began to decelerate. Looked at instrument cluster, the Check Engine Light was on along with Eye Sight Off symbol. Additional symbols for forward collision avoidance and rear active braking were also on. No warning signs were present prior to the cruise control turning off. The unexpected loss of power increases the risk of collision while traveling on the highway. Vehicle was taken a Subaru dealer, diagnosed with code P2682, Coolant Bypass valve performance, with a recommendation to replace the coolant bypass valve.
Corrective Action:
Was driving in the right-hand lane on the interstate with the cruise control set, went to change lanes as I was approaching a slower moving semi truck going up an incline. Cruise control deactivated with no inputs from myself. Vehicle began to decelerate. Looked at instrument cluster, the Check Engine Light was on along with Eye Sight Off symbol. Additional symbols for forward collision avoidance and rear active braking were also on. No warning signs were present prior to the cruise control turning off. The unexpected loss of power increases the risk of collision while traveling on the highway. Vehicle was taken a Subaru dealer, diagnosed with code P2682, Coolant Bypass valve performance, with a recommendation to replace the coolant bypass valve.
Additional Notes:
Was driving in the right-hand lane on the interstate with the cruise control set, went to change lanes as I was approaching a slower moving semi truck going up an incline. Cruise control deactivated with no inputs from myself. Vehicle began to decelerate. Looked at instrument cluster, the Check Engine Light was on along with Eye Sight Off symbol. Additional symbols for forward collision avoidance and rear active braking were also on. No warning signs were present prior to the cruise control turning off. The unexpected loss of power increases the risk of collision while traveling on the highway. Vehicle was taken a Subaru dealer, diagnosed with code P2682, Coolant Bypass valve performance, with a recommendation to replace the coolant bypass valve.
Mfg Campaign: 11528479
Recall Date: Jun 23, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Was driving in the right-hand lane on the interstate with the cruise control set, went to change lanes as I was approaching a slower moving semi truck going up an incline. Cruise control deactivated with no inputs from myself. Vehicle began to decelerate. Looked at instrument cluster, the Check Engine Light was on along with Eye Sight Off symbol. Additional symbols for forward collision avoidance and rear active braking were also on. No warning signs were present prior to the cruise control turning off. The unexpected loss of power increases the risk of collision while traveling on the highway. Vehicle was taken a Subaru dealer, diagnosed with code P2682, Coolant Bypass valve performance, with a recommendation to replace the coolant bypass valve.
Corrective Action:
Was driving in the right-hand lane on the interstate with the cruise control set, went to change lanes as I was approaching a slower moving semi truck going up an incline. Cruise control deactivated with no inputs from myself. Vehicle began to decelerate. Looked at instrument cluster, the Check Engine Light was on along with Eye Sight Off symbol. Additional symbols for forward collision avoidance and rear active braking were also on. No warning signs were present prior to the cruise control turning off. The unexpected loss of power increases the risk of collision while traveling on the highway. Vehicle was taken a Subaru dealer, diagnosed with code P2682, Coolant Bypass valve performance, with a recommendation to replace the coolant bypass valve.
Additional Notes:
Was driving in the right-hand lane on the interstate with the cruise control set, went to change lanes as I was approaching a slower moving semi truck going up an incline. Cruise control deactivated with no inputs from myself. Vehicle began to decelerate. Looked at instrument cluster, the Check Engine Light was on along with Eye Sight Off symbol. Additional symbols for forward collision avoidance and rear active braking were also on. No warning signs were present prior to the cruise control turning off. The unexpected loss of power increases the risk of collision while traveling on the highway. Vehicle was taken a Subaru dealer, diagnosed with code P2682, Coolant Bypass valve performance, with a recommendation to replace the coolant bypass valve.
Mfg Campaign: 11528479
Recall Date: Jun 23, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Automatic Rear lift gate will not raise (but does unlatch); the lift gate cannot be raised manually after latch is released. One can only open it about 6 inches until there is heavy resistance- like the strut has seized or a sensor has triggered a brake. Now, the rear gate cannot be opened in an emergency.
Corrective Action:
Automatic Rear lift gate will not raise (but does unlatch); the lift gate cannot be raised manually after latch is released. One can only open it about 6 inches until there is heavy resistance- like the strut has seized or a sensor has triggered a brake. Now, the rear gate cannot be opened in an emergency.
Additional Notes:
Automatic Rear lift gate will not raise (but does unlatch); the lift gate cannot be raised manually after latch is released. One can only open it about 6 inches until there is heavy resistance- like the strut has seized or a sensor has triggered a brake. Now, the rear gate cannot be opened in an emergency.
Mfg Campaign: 11528382
Recall Date: Jun 22, 2023
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
On June 20, 2023, the "check engine" light came on my 2019 Subaru Forester and "Eyesight" flashed on my dashboard as disabled. I immediately went to my mechanic and he ran a diagnostic which showed the following: "P26A3 - Engine Coolant Bypass Valve." My car has 75,000 miles and is out of warranty for the powertrain. In reviewing online forums, this problem is a recurring one that is affecting many Subaru owners. The cost is $1,200 to $1,500 to fix. I believe this should be a recall issue. Other drivers have noted sudden engine shutoff but I have not experienced that yet. The car is currently in the shop. Subaru knows this is a problem.
Corrective Action:
On June 20, 2023, the "check engine" light came on my 2019 Subaru Forester and "Eyesight" flashed on my dashboard as disabled. I immediately went to my mechanic and he ran a diagnostic which showed the following: "P26A3 - Engine Coolant Bypass Valve." My car has 75,000 miles and is out of warranty for the powertrain. In reviewing online forums, this problem is a recurring one that is affecting many Subaru owners. The cost is $1,200 to $1,500 to fix. I believe this should be a recall issue. Other drivers have noted sudden engine shutoff but I have not experienced that yet. The car is currently in the shop. Subaru knows this is a problem.
Additional Notes:
On June 20, 2023, the "check engine" light came on my 2019 Subaru Forester and "Eyesight" flashed on my dashboard as disabled. I immediately went to my mechanic and he ran a diagnostic which showed the following: "P26A3 - Engine Coolant Bypass Valve." My car has 75,000 miles and is out of warranty for the powertrain. In reviewing online forums, this problem is a recurring one that is affecting many Subaru owners. The cost is $1,200 to $1,500 to fix. I believe this should be a recall issue. Other drivers have noted sudden engine shutoff but I have not experienced that yet. The car is currently in the shop. Subaru knows this is a problem.
Mfg Campaign: 11528017
Recall Date: Jun 20, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
According to an inspection from the Subaru dealership, my thermo control valve failed. Because of this, the check engine light came on and my safety "eyesight" feature (automatic breaking/collision prevention system) was disabled. This first occurred after starting my car after a visit to a park 2 miles away. When this occurred, I drove my car home and parked it until I could get it in to be inspected at the Subaru dealership who pinpointed the problem. Besides a quick check from AutoZone, this is the only representative that has inspective my vehicle.
Corrective Action:
According to an inspection from the Subaru dealership, my thermo control valve failed. Because of this, the check engine light came on and my safety "eyesight" feature (automatic breaking/collision prevention system) was disabled. This first occurred after starting my car after a visit to a park 2 miles away. When this occurred, I drove my car home and parked it until I could get it in to be inspected at the Subaru dealership who pinpointed the problem. Besides a quick check from AutoZone, this is the only representative that has inspective my vehicle.
Additional Notes:
According to an inspection from the Subaru dealership, my thermo control valve failed. Because of this, the check engine light came on and my safety "eyesight" feature (automatic breaking/collision prevention system) was disabled. This first occurred after starting my car after a visit to a park 2 miles away. When this occurred, I drove my car home and parked it until I could get it in to be inspected at the Subaru dealership who pinpointed the problem. Besides a quick check from AutoZone, this is the only representative that has inspective my vehicle.
Mfg Campaign: 11527708
Recall Date: Jun 19, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Multiple incidences approximately 8 since 2022. Stopped for 8 months with new battery. No issues are recorded in the computer in any of the troubleshooting visits. Normal Sequenced of events: Stopped at a stop light, Start/Stop engages, take foot off brake, start providing gas, car stalls, dashboard lights up, alarms, provides instructions to place the car into park and restart, and the car restarts after that is performed. Danger situations that this has caused: Aggressive car behind not paying attention to the stall and Green light with no one behind and car coming up behind quickly while you are attempting to restart the car. As this cannot be disabled without modification to the car this created a dangerous situation.
Corrective Action:
Multiple incidences approximately 8 since 2022. Stopped for 8 months with new battery. No issues are recorded in the computer in any of the troubleshooting visits. Normal Sequenced of events: Stopped at a stop light, Start/Stop engages, take foot off brake, start providing gas, car stalls, dashboard lights up, alarms, provides instructions to place the car into park and restart, and the car restarts after that is performed. Danger situations that this has caused: Aggressive car behind not paying attention to the stall and Green light with no one behind and car coming up behind quickly while you are attempting to restart the car. As this cannot be disabled without modification to the car this created a dangerous situation.
Additional Notes:
Multiple incidences approximately 8 since 2022. Stopped for 8 months with new battery. No issues are recorded in the computer in any of the troubleshooting visits. Normal Sequenced of events: Stopped at a stop light, Start/Stop engages, take foot off brake, start providing gas, car stalls, dashboard lights up, alarms, provides instructions to place the car into park and restart, and the car restarts after that is performed. Danger situations that this has caused: Aggressive car behind not paying attention to the stall and Green light with no one behind and car coming up behind quickly while you are attempting to restart the car. As this cannot be disabled without modification to the car this created a dangerous situation.
Mfg Campaign: 11527393
Recall Date: Jun 16, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
On 6-11-23, while parked in a private driveway, the front windshield of our 2019 Subaru Forester spontaneously cracked. This 20-inch crack ran diagonally from the upper left corner down toward the center of the dashboard. We are not aware of any impact that may have caused such a crack. The day was overcast, drizzle rain, ambient temperature was about 66 degrees F.
Corrective Action:
On 6-11-23, while parked in a private driveway, the front windshield of our 2019 Subaru Forester spontaneously cracked. This 20-inch crack ran diagonally from the upper left corner down toward the center of the dashboard. We are not aware of any impact that may have caused such a crack. The day was overcast, drizzle rain, ambient temperature was about 66 degrees F.
Additional Notes:
On 6-11-23, while parked in a private driveway, the front windshield of our 2019 Subaru Forester spontaneously cracked. This 20-inch crack ran diagonally from the upper left corner down toward the center of the dashboard. We are not aware of any impact that may have caused such a crack. The day was overcast, drizzle rain, ambient temperature was about 66 degrees F.
Mfg Campaign: 11526587
Recall Date: Jun 12, 2023
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Potential Consequences:
The pneumatic manual liftgate rear door holders by HANI PRECISION CO are defective. From one day to the other, these stopped working for absolutely no reason. I am extremely concerned about having my skull crushed if the temporary stick I am using to hold it comes down when door is in use. I can no longer open the rear lift hatch door because these two pneumatic holders no longer work. My family have purchased at least 10 Subaru vehicles. Not ever have we ever have experienced this issue. The Subaru Forester was purchased in 2019 and current mileage 34,157. This is the second issue I have encountered with this car. The first was defective tires that required replacement after 15k miles. After having not one but two problems with this Subaru, I will NEVER purchase another vehicle from Subaru. They are providing DEFECTIVE parts despite the cars costing close to $30k. They have lost this customer for life.
Corrective Action:
The pneumatic manual liftgate rear door holders by HANI PRECISION CO are defective. From one day to the other, these stopped working for absolutely no reason. I am extremely concerned about having my skull crushed if the temporary stick I am using to hold it comes down when door is in use. I can no longer open the rear lift hatch door because these two pneumatic holders no longer work. My family have purchased at least 10 Subaru vehicles. Not ever have we ever have experienced this issue. The Subaru Forester was purchased in 2019 and current mileage 34,157. This is the second issue I have encountered with this car. The first was defective tires that required replacement after 15k miles. After having not one but two problems with this Subaru, I will NEVER purchase another vehicle from Subaru. They are providing DEFECTIVE parts despite the cars costing close to $30k. They have lost this customer for life.
Additional Notes:
The pneumatic manual liftgate rear door holders by HANI PRECISION CO are defective. From one day to the other, these stopped working for absolutely no reason. I am extremely concerned about having my skull crushed if the temporary stick I am using to hold it comes down when door is in use. I can no longer open the rear lift hatch door because these two pneumatic holders no longer work. My family have purchased at least 10 Subaru vehicles. Not ever have we ever have experienced this issue. The Subaru Forester was purchased in 2019 and current mileage 34,157. This is the second issue I have encountered with this car. The first was defective tires that required replacement after 15k miles. After having not one but two problems with this Subaru, I will NEVER purchase another vehicle from Subaru. They are providing DEFECTIVE parts despite the cars costing close to $30k. They have lost this customer for life.
Mfg Campaign: 11526432
Recall Date: Jun 11, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield has developed a 14 inch crack from HVAC unit on bottom of windshield. Replacement windshield also developed a 20in horizontal crack.
Corrective Action:
Windshield has developed a 14 inch crack from HVAC unit on bottom of windshield. Replacement windshield also developed a 20in horizontal crack.
Additional Notes:
Windshield has developed a 14 inch crack from HVAC unit on bottom of windshield. Replacement windshield also developed a 20in horizontal crack.
Mfg Campaign: 11526137
Recall Date: Jun 9, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Driving home for 15 minutes. parked on left turn lane, slight incline. when traffic light turned green, i stepped on the gas and the engine stalled. I remember seeing "eyesight disabled" warning light come on. I put vehicle in park, shut it off, and turned engine back on. I was able to drive home. possible system failure - fuel system, auto/stop feature? yes, available to inspect safety - 5:30pm heavy traffic on 4 lane highway0. blocked traffic turning left. no where to pull over. have not taken vehicle to mechanic or been inspected. I saw no warning lights prior to vehicle stalling, or experienced any engine anomalies.
Corrective Action:
Driving home for 15 minutes. parked on left turn lane, slight incline. when traffic light turned green, i stepped on the gas and the engine stalled. I remember seeing "eyesight disabled" warning light come on. I put vehicle in park, shut it off, and turned engine back on. I was able to drive home. possible system failure - fuel system, auto/stop feature? yes, available to inspect safety - 5:30pm heavy traffic on 4 lane highway0. blocked traffic turning left. no where to pull over. have not taken vehicle to mechanic or been inspected. I saw no warning lights prior to vehicle stalling, or experienced any engine anomalies.
Additional Notes:
Driving home for 15 minutes. parked on left turn lane, slight incline. when traffic light turned green, i stepped on the gas and the engine stalled. I remember seeing "eyesight disabled" warning light come on. I put vehicle in park, shut it off, and turned engine back on. I was able to drive home. possible system failure - fuel system, auto/stop feature? yes, available to inspect safety - 5:30pm heavy traffic on 4 lane highway0. blocked traffic turning left. no where to pull over. have not taken vehicle to mechanic or been inspected. I saw no warning lights prior to vehicle stalling, or experienced any engine anomalies.
Mfg Campaign: 11525953
Recall Date: Jun 8, 2023
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driving home for 15 minutes. parked on left turn lane, slight incline. when traffic light turned green, i stepped on the gas and the engine stalled. I remember seeing "eyesight disabled" warning light come on. I put vehicle in park, shut it off, and turned engine back on. I was able to drive home. possible system failure - fuel system, auto/stop feature? yes, available to inspect safety - 5:30pm heavy traffic on 4 lane highway0. blocked traffic turning left. no where to pull over. have not taken vehicle to mechanic or been inspected. I saw no warning lights prior to vehicle stalling, or experienced any engine anomalies.
Corrective Action:
Driving home for 15 minutes. parked on left turn lane, slight incline. when traffic light turned green, i stepped on the gas and the engine stalled. I remember seeing "eyesight disabled" warning light come on. I put vehicle in park, shut it off, and turned engine back on. I was able to drive home. possible system failure - fuel system, auto/stop feature? yes, available to inspect safety - 5:30pm heavy traffic on 4 lane highway0. blocked traffic turning left. no where to pull over. have not taken vehicle to mechanic or been inspected. I saw no warning lights prior to vehicle stalling, or experienced any engine anomalies.
Additional Notes:
Driving home for 15 minutes. parked on left turn lane, slight incline. when traffic light turned green, i stepped on the gas and the engine stalled. I remember seeing "eyesight disabled" warning light come on. I put vehicle in park, shut it off, and turned engine back on. I was able to drive home. possible system failure - fuel system, auto/stop feature? yes, available to inspect safety - 5:30pm heavy traffic on 4 lane highway0. blocked traffic turning left. no where to pull over. have not taken vehicle to mechanic or been inspected. I saw no warning lights prior to vehicle stalling, or experienced any engine anomalies.
Mfg Campaign: 11525953
Recall Date: Jun 8, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Driving home for 15 minutes. parked on left turn lane, slight incline. when traffic light turned green, i stepped on the gas and the engine stalled. I remember seeing "eyesight disabled" warning light come on. I put vehicle in park, shut it off, and turned engine back on. I was able to drive home. possible system failure - fuel system, auto/stop feature? yes, available to inspect safety - 5:30pm heavy traffic on 4 lane highway0. blocked traffic turning left. no where to pull over. have not taken vehicle to mechanic or been inspected. I saw no warning lights prior to vehicle stalling, or experienced any engine anomalies.
Corrective Action:
Driving home for 15 minutes. parked on left turn lane, slight incline. when traffic light turned green, i stepped on the gas and the engine stalled. I remember seeing "eyesight disabled" warning light come on. I put vehicle in park, shut it off, and turned engine back on. I was able to drive home. possible system failure - fuel system, auto/stop feature? yes, available to inspect safety - 5:30pm heavy traffic on 4 lane highway0. blocked traffic turning left. no where to pull over. have not taken vehicle to mechanic or been inspected. I saw no warning lights prior to vehicle stalling, or experienced any engine anomalies.
Additional Notes:
Driving home for 15 minutes. parked on left turn lane, slight incline. when traffic light turned green, i stepped on the gas and the engine stalled. I remember seeing "eyesight disabled" warning light come on. I put vehicle in park, shut it off, and turned engine back on. I was able to drive home. possible system failure - fuel system, auto/stop feature? yes, available to inspect safety - 5:30pm heavy traffic on 4 lane highway0. blocked traffic turning left. no where to pull over. have not taken vehicle to mechanic or been inspected. I saw no warning lights prior to vehicle stalling, or experienced any engine anomalies.
Mfg Campaign: 11525953
Recall Date: Jun 8, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The auto start/stop occasionally malfunctions where the auto stop turns on as expected but then doesn't turn off when you try to use the accelerator. It has happened when a red light turns green the car stalls, displays an error message and you have to restart the car to get moving again. This recently happened to me at a very busy intersection and was very dangerous.
Corrective Action:
The auto start/stop occasionally malfunctions where the auto stop turns on as expected but then doesn't turn off when you try to use the accelerator. It has happened when a red light turns green the car stalls, displays an error message and you have to restart the car to get moving again. This recently happened to me at a very busy intersection and was very dangerous.
Additional Notes:
The auto start/stop occasionally malfunctions where the auto stop turns on as expected but then doesn't turn off when you try to use the accelerator. It has happened when a red light turns green the car stalls, displays an error message and you have to restart the car to get moving again. This recently happened to me at a very busy intersection and was very dangerous.
Mfg Campaign: 11525909
Recall Date: Jun 7, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
First problem was eyesight was not engaging. Had diagnostics run and they said there was no problem. That problem continued. Second problem was when I was sitting at a red light. When the light turned green and I started to go, Eyesight engaged and totally shut the car off. It had to be placed in Park and restarted. Dealer said they have never heard of this. Internet says it's a problem. I had contacted Subaru headquarters after 1st incident. They paid for diagnostics, but would not respond after I contacted them to say it continued. Dealer and headquarters blew me off.
Corrective Action:
First problem was eyesight was not engaging. Had diagnostics run and they said there was no problem. That problem continued. Second problem was when I was sitting at a red light. When the light turned green and I started to go, Eyesight engaged and totally shut the car off. It had to be placed in Park and restarted. Dealer said they have never heard of this. Internet says it's a problem. I had contacted Subaru headquarters after 1st incident. They paid for diagnostics, but would not respond after I contacted them to say it continued. Dealer and headquarters blew me off.
Additional Notes:
First problem was eyesight was not engaging. Had diagnostics run and they said there was no problem. That problem continued. Second problem was when I was sitting at a red light. When the light turned green and I started to go, Eyesight engaged and totally shut the car off. It had to be placed in Park and restarted. Dealer said they have never heard of this. Internet says it's a problem. I had contacted Subaru headquarters after 1st incident. They paid for diagnostics, but would not respond after I contacted them to say it continued. Dealer and headquarters blew me off.
Mfg Campaign: 11525444
Recall Date: Jun 5, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2019 Subaru Forester. The contact stated that upon entering the vehicle, she noticed an L-shaped crack on the driver's side windshield starting at the base of the windshield going upwards the top of the windshield. The contact stated that the temperature was not a hot or humid day when the windshield cracked. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Corrective Action:
The contact owns a 2019 Subaru Forester. The contact stated that upon entering the vehicle, she noticed an L-shaped crack on the driver's side windshield starting at the base of the windshield going upwards the top of the windshield. The contact stated that the temperature was not a hot or humid day when the windshield cracked. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Additional Notes:
The contact owns a 2019 Subaru Forester. The contact stated that upon entering the vehicle, she noticed an L-shaped crack on the driver's side windshield starting at the base of the windshield going upwards the top of the windshield. The contact stated that the temperature was not a hot or humid day when the windshield cracked. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Mfg Campaign: 11525086
Recall Date: Jun 2, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Starlink Infotainment system started to continually reboot despite any attempts to reset it. With the car shut off, the CD player began continuously spinning up then winding down. This drained the battery. I had to pull a fuse labeled BACKUP to prevent this from happening. This has rendered the backup camera unusable.
Corrective Action:
The Starlink Infotainment system started to continually reboot despite any attempts to reset it. With the car shut off, the CD player began continuously spinning up then winding down. This drained the battery. I had to pull a fuse labeled BACKUP to prevent this from happening. This has rendered the backup camera unusable.
Additional Notes:
The Starlink Infotainment system started to continually reboot despite any attempts to reset it. With the car shut off, the CD player began continuously spinning up then winding down. This drained the battery. I had to pull a fuse labeled BACKUP to prevent this from happening. This has rendered the backup camera unusable.
Mfg Campaign: 11524377
Recall Date: May 30, 2023
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