Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
1K ComplaintsSubaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My wife was driving her 2019 Subaru Forester (purchased new) and the Eyesight disabled and the check engine light came on. The car was still running, but not as it normally would. It had less power but would still maintain the speed limit. At home the car idled differently, like it was running too rich or too lean. The exhaust also smelled funny.
Corrective Action:
My wife was driving her 2019 Subaru Forester (purchased new) and the Eyesight disabled and the check engine light came on. The car was still running, but not as it normally would. It had less power but would still maintain the speed limit. At home the car idled differently, like it was running too rich or too lean. The exhaust also smelled funny.
Additional Notes:
My wife was driving her 2019 Subaru Forester (purchased new) and the Eyesight disabled and the check engine light came on. The car was still running, but not as it normally would. It had less power but would still maintain the speed limit. At home the car idled differently, like it was running too rich or too lean. The exhaust also smelled funny.
Mfg Campaign: 11534263
Recall Date: Jul 25, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We were driving our vehicle westbound on U.S. Route 24, between Fairbury, IL and Chenoa, IL on Saturday, July 15, 2023 around 7:00 PM. We were travelling at approximately 55 to 60 mph when the brakes engaged suddenly and brought us to an almost immediate stop. This happened so quickly that it destroyed out transmission, cv joints and brakes. Had we not had out seat belts on, I feel certain that we would have been ejected. If a vehicle had ben behind us, I have no doubt that it would have collided with us. Immediately following the incident, the vehicle, which was now immobile, displayed the Eyesight warning on the instrument panel.
Corrective Action:
We were driving our vehicle westbound on U.S. Route 24, between Fairbury, IL and Chenoa, IL on Saturday, July 15, 2023 around 7:00 PM. We were travelling at approximately 55 to 60 mph when the brakes engaged suddenly and brought us to an almost immediate stop. This happened so quickly that it destroyed out transmission, cv joints and brakes. Had we not had out seat belts on, I feel certain that we would have been ejected. If a vehicle had ben behind us, I have no doubt that it would have collided with us. Immediately following the incident, the vehicle, which was now immobile, displayed the Eyesight warning on the instrument panel.
Additional Notes:
We were driving our vehicle westbound on U.S. Route 24, between Fairbury, IL and Chenoa, IL on Saturday, July 15, 2023 around 7:00 PM. We were travelling at approximately 55 to 60 mph when the brakes engaged suddenly and brought us to an almost immediate stop. This happened so quickly that it destroyed out transmission, cv joints and brakes. Had we not had out seat belts on, I feel certain that we would have been ejected. If a vehicle had ben behind us, I have no doubt that it would have collided with us. Immediately following the incident, the vehicle, which was now immobile, displayed the Eyesight warning on the instrument panel.
Mfg Campaign: 11534336
Recall Date: Jul 25, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
As a result of code P26A3 (engine coolant bypass valve), the cars Eye Sight system is turned off as well as lane departure, reverse automatic braking, and pre-collision braking system. While code P26A3 may in fact refer to a serious problem with then engine, there is no reason why a safety system should be shut off!
Corrective Action:
As a result of code P26A3 (engine coolant bypass valve), the cars Eye Sight system is turned off as well as lane departure, reverse automatic braking, and pre-collision braking system. While code P26A3 may in fact refer to a serious problem with then engine, there is no reason why a safety system should be shut off!
Additional Notes:
As a result of code P26A3 (engine coolant bypass valve), the cars Eye Sight system is turned off as well as lane departure, reverse automatic braking, and pre-collision braking system. While code P26A3 may in fact refer to a serious problem with then engine, there is no reason why a safety system should be shut off!
Mfg Campaign: 11533948
Recall Date: Jul 23, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Sun roof malfunction. Would not open. Once open, went on highway and had to close it. This was distracting to me, driver, and put us all at risk for no weather protection or debris on highway. The sunroof malfunctioned again by not responded and would not close. No warning for any errors. Has not been inspected by insurance. It is available for inspection. Online forums show multiple people are having this issue!
Corrective Action:
Sun roof malfunction. Would not open. Once open, went on highway and had to close it. This was distracting to me, driver, and put us all at risk for no weather protection or debris on highway. The sunroof malfunctioned again by not responded and would not close. No warning for any errors. Has not been inspected by insurance. It is available for inspection. Online forums show multiple people are having this issue!
Additional Notes:
Sun roof malfunction. Would not open. Once open, went on highway and had to close it. This was distracting to me, driver, and put us all at risk for no weather protection or debris on highway. The sunroof malfunctioned again by not responded and would not close. No warning for any errors. Has not been inspected by insurance. It is available for inspection. Online forums show multiple people are having this issue!
Mfg Campaign: 11533425
Recall Date: Jul 20, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My thermo control valve went out while I was on the highway. My car lost power and all safety features. It’s been replaced but should be a recall.
Corrective Action:
My thermo control valve went out while I was on the highway. My car lost power and all safety features. It’s been replaced but should be a recall.
Additional Notes:
My thermo control valve went out while I was on the highway. My car lost power and all safety features. It’s been replaced but should be a recall.
Mfg Campaign: 11532995
Recall Date: Jul 18, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
All side windows and the sun roof have become scratched. This vehicle is garaged, has 28,000 miles and never goes off road. The scratches extend into the door gasket area thus reaching to very top of the glass. Scratching of the windshield and rear window do not show this. We use a touchless auto wash. The paint is near flawless. There are no such scratches. I believe the glass is defective. We also own a 2015 Subaru Forester. it does go into dirt and grit. The side windows have no such tendency to scratch.
Corrective Action:
All side windows and the sun roof have become scratched. This vehicle is garaged, has 28,000 miles and never goes off road. The scratches extend into the door gasket area thus reaching to very top of the glass. Scratching of the windshield and rear window do not show this. We use a touchless auto wash. The paint is near flawless. There are no such scratches. I believe the glass is defective. We also own a 2015 Subaru Forester. it does go into dirt and grit. The side windows have no such tendency to scratch.
Additional Notes:
All side windows and the sun roof have become scratched. This vehicle is garaged, has 28,000 miles and never goes off road. The scratches extend into the door gasket area thus reaching to very top of the glass. Scratching of the windshield and rear window do not show this. We use a touchless auto wash. The paint is near flawless. There are no such scratches. I believe the glass is defective. We also own a 2015 Subaru Forester. it does go into dirt and grit. The side windows have no such tendency to scratch.
Mfg Campaign: 11533023
Recall Date: Jul 18, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Over a dozen times now, when at a traffic light, the automatic on/off feature turns the cars engine off. When you take your foot off the brake to reactivate the engine, there is an EyeSight Disabled warning and the car stalls and fails to turn off. You have to turn the car completely off to restart it. I have previously brought the car into a Subaru dealer for servicing after this happened. It has continued happening since then.
Corrective Action:
Over a dozen times now, when at a traffic light, the automatic on/off feature turns the cars engine off. When you take your foot off the brake to reactivate the engine, there is an EyeSight Disabled warning and the car stalls and fails to turn off. You have to turn the car completely off to restart it. I have previously brought the car into a Subaru dealer for servicing after this happened. It has continued happening since then.
Additional Notes:
Over a dozen times now, when at a traffic light, the automatic on/off feature turns the cars engine off. When you take your foot off the brake to reactivate the engine, there is an EyeSight Disabled warning and the car stalls and fails to turn off. You have to turn the car completely off to restart it. I have previously brought the car into a Subaru dealer for servicing after this happened. It has continued happening since then.
Mfg Campaign: 11531636
Recall Date: Jul 11, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Over a dozen times now, when at a traffic light, the automatic on/off feature turns the cars engine off. When you take your foot off the brake to reactivate the engine, there is an EyeSight Disabled warning and the car stalls and fails to turn off. You have to turn the car completely off to restart it. I have previously brought the car into a Subaru dealer for servicing after this happened. It has continued happening since then.
Corrective Action:
Over a dozen times now, when at a traffic light, the automatic on/off feature turns the cars engine off. When you take your foot off the brake to reactivate the engine, there is an EyeSight Disabled warning and the car stalls and fails to turn off. You have to turn the car completely off to restart it. I have previously brought the car into a Subaru dealer for servicing after this happened. It has continued happening since then.
Additional Notes:
Over a dozen times now, when at a traffic light, the automatic on/off feature turns the cars engine off. When you take your foot off the brake to reactivate the engine, there is an EyeSight Disabled warning and the car stalls and fails to turn off. You have to turn the car completely off to restart it. I have previously brought the car into a Subaru dealer for servicing after this happened. It has continued happening since then.
Mfg Campaign: 11531636
Recall Date: Jul 11, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Dear National Highway Traffic Safety Administration, I am writing to report a safety issue with my 2019 Subaru Forester, which I believe may affect many other Subaru vehicles as well. Specifically, I have experienced a problem with the thermo control valve, which has caused the EyeSight safety features to be disabled and potentially poses a safety risk. I first became aware of this issue when the EyeSight safety features on my vehicle were automatically disabled due to a malfunction. I brought my vehicle to a Subaru dealership for an inspection, and they determined that the thermo control valve was faulty and needed to be replaced. It was alarming to learn that many other Subaru owners had experienced the same issue, and some had even experienced engine failure as a result. The EyeSight system is a driver assistance technology developed by Subaru that uses cameras and sensors to monitor the road and surrounding environment, alerting drivers to potential hazards and providing automatic braking support if necessary. This technology has been recognized as one of the most advanced driver assistance technologies available, and is designed to help prevent accidents and reduce the severity of collisions. The EyeSight system includes features such as adaptive cruise control, pre-collision braking, lane departure warning, and sway warning, which work together to provide a comprehensive safety package for drivers and passengers. These features are critical in keeping drivers safe. I am concerned that this issue may be more widespread than initially thought, and that it may pose a safety risk to drivers and passengers of affected Subaru vehicles. The faulty thermo control valve can cause the EyeSight safety features to be disabled, which can lead to reduced safety performance, accidents, and potentially harm to drivers and passengers. Sincerely, Davide Alves
Corrective Action:
Dear National Highway Traffic Safety Administration, I am writing to report a safety issue with my 2019 Subaru Forester, which I believe may affect many other Subaru vehicles as well. Specifically, I have experienced a problem with the thermo control valve, which has caused the EyeSight safety features to be disabled and potentially poses a safety risk. I first became aware of this issue when the EyeSight safety features on my vehicle were automatically disabled due to a malfunction. I brought my vehicle to a Subaru dealership for an inspection, and they determined that the thermo control valve was faulty and needed to be replaced. It was alarming to learn that many other Subaru owners had experienced the same issue, and some had even experienced engine failure as a result. The EyeSight system is a driver assistance technology developed by Subaru that uses cameras and sensors to monitor the road and surrounding environment, alerting drivers to potential hazards and providing automatic braking support if necessary. This technology has been recognized as one of the most advanced driver assistance technologies available, and is designed to help prevent accidents and reduce the severity of collisions. The EyeSight system includes features such as adaptive cruise control, pre-collision braking, lane departure warning, and sway warning, which work together to provide a comprehensive safety package for drivers and passengers. These features are critical in keeping drivers safe. I am concerned that this issue may be more widespread than initially thought, and that it may pose a safety risk to drivers and passengers of affected Subaru vehicles. The faulty thermo control valve can cause the EyeSight safety features to be disabled, which can lead to reduced safety performance, accidents, and potentially harm to drivers and passengers. Sincerely, Davide Alves
Additional Notes:
Dear National Highway Traffic Safety Administration, I am writing to report a safety issue with my 2019 Subaru Forester, which I believe may affect many other Subaru vehicles as well. Specifically, I have experienced a problem with the thermo control valve, which has caused the EyeSight safety features to be disabled and potentially poses a safety risk. I first became aware of this issue when the EyeSight safety features on my vehicle were automatically disabled due to a malfunction. I brought my vehicle to a Subaru dealership for an inspection, and they determined that the thermo control valve was faulty and needed to be replaced. It was alarming to learn that many other Subaru owners had experienced the same issue, and some had even experienced engine failure as a result. The EyeSight system is a driver assistance technology developed by Subaru that uses cameras and sensors to monitor the road and surrounding environment, alerting drivers to potential hazards and providing automatic braking support if necessary. This technology has been recognized as one of the most advanced driver assistance technologies available, and is designed to help prevent accidents and reduce the severity of collisions. The EyeSight system includes features such as adaptive cruise control, pre-collision braking, lane departure warning, and sway warning, which work together to provide a comprehensive safety package for drivers and passengers. These features are critical in keeping drivers safe. I am concerned that this issue may be more widespread than initially thought, and that it may pose a safety risk to drivers and passengers of affected Subaru vehicles. The faulty thermo control valve can cause the EyeSight safety features to be disabled, which can lead to reduced safety performance, accidents, and potentially harm to drivers and passengers. Sincerely, Davide Alves
Mfg Campaign: 11531679
Recall Date: Jul 11, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Dear National Highway Traffic Safety Administration, I am writing to report a safety issue with my 2019 Subaru Forester, which I believe may affect many other Subaru vehicles as well. Specifically, I have experienced a problem with the thermo control valve, which has caused the EyeSight safety features to be disabled and potentially poses a safety risk. I first became aware of this issue when the EyeSight safety features on my vehicle were automatically disabled due to a malfunction. I brought my vehicle to a Subaru dealership for an inspection, and they determined that the thermo control valve was faulty and needed to be replaced. It was alarming to learn that many other Subaru owners had experienced the same issue, and some had even experienced engine failure as a result. The EyeSight system is a driver assistance technology developed by Subaru that uses cameras and sensors to monitor the road and surrounding environment, alerting drivers to potential hazards and providing automatic braking support if necessary. This technology has been recognized as one of the most advanced driver assistance technologies available, and is designed to help prevent accidents and reduce the severity of collisions. The EyeSight system includes features such as adaptive cruise control, pre-collision braking, lane departure warning, and sway warning, which work together to provide a comprehensive safety package for drivers and passengers. These features are critical in keeping drivers safe. I am concerned that this issue may be more widespread than initially thought, and that it may pose a safety risk to drivers and passengers of affected Subaru vehicles. The faulty thermo control valve can cause the EyeSight safety features to be disabled, which can lead to reduced safety performance, accidents, and potentially harm to drivers and passengers. Sincerely, Davide Alves
Corrective Action:
Dear National Highway Traffic Safety Administration, I am writing to report a safety issue with my 2019 Subaru Forester, which I believe may affect many other Subaru vehicles as well. Specifically, I have experienced a problem with the thermo control valve, which has caused the EyeSight safety features to be disabled and potentially poses a safety risk. I first became aware of this issue when the EyeSight safety features on my vehicle were automatically disabled due to a malfunction. I brought my vehicle to a Subaru dealership for an inspection, and they determined that the thermo control valve was faulty and needed to be replaced. It was alarming to learn that many other Subaru owners had experienced the same issue, and some had even experienced engine failure as a result. The EyeSight system is a driver assistance technology developed by Subaru that uses cameras and sensors to monitor the road and surrounding environment, alerting drivers to potential hazards and providing automatic braking support if necessary. This technology has been recognized as one of the most advanced driver assistance technologies available, and is designed to help prevent accidents and reduce the severity of collisions. The EyeSight system includes features such as adaptive cruise control, pre-collision braking, lane departure warning, and sway warning, which work together to provide a comprehensive safety package for drivers and passengers. These features are critical in keeping drivers safe. I am concerned that this issue may be more widespread than initially thought, and that it may pose a safety risk to drivers and passengers of affected Subaru vehicles. The faulty thermo control valve can cause the EyeSight safety features to be disabled, which can lead to reduced safety performance, accidents, and potentially harm to drivers and passengers. Sincerely, Davide Alves
Additional Notes:
Dear National Highway Traffic Safety Administration, I am writing to report a safety issue with my 2019 Subaru Forester, which I believe may affect many other Subaru vehicles as well. Specifically, I have experienced a problem with the thermo control valve, which has caused the EyeSight safety features to be disabled and potentially poses a safety risk. I first became aware of this issue when the EyeSight safety features on my vehicle were automatically disabled due to a malfunction. I brought my vehicle to a Subaru dealership for an inspection, and they determined that the thermo control valve was faulty and needed to be replaced. It was alarming to learn that many other Subaru owners had experienced the same issue, and some had even experienced engine failure as a result. The EyeSight system is a driver assistance technology developed by Subaru that uses cameras and sensors to monitor the road and surrounding environment, alerting drivers to potential hazards and providing automatic braking support if necessary. This technology has been recognized as one of the most advanced driver assistance technologies available, and is designed to help prevent accidents and reduce the severity of collisions. The EyeSight system includes features such as adaptive cruise control, pre-collision braking, lane departure warning, and sway warning, which work together to provide a comprehensive safety package for drivers and passengers. These features are critical in keeping drivers safe. I am concerned that this issue may be more widespread than initially thought, and that it may pose a safety risk to drivers and passengers of affected Subaru vehicles. The faulty thermo control valve can cause the EyeSight safety features to be disabled, which can lead to reduced safety performance, accidents, and potentially harm to drivers and passengers. Sincerely, Davide Alves
Mfg Campaign: 11531679
Recall Date: Jul 11, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Dear National Highway Traffic Safety Administration, I am writing to report a safety issue with my 2019 Subaru Forester, which I believe may affect many other Subaru vehicles as well. Specifically, I have experienced a problem with the thermo control valve, which has caused the EyeSight safety features to be disabled and potentially poses a safety risk. I first became aware of this issue when the EyeSight safety features on my vehicle were automatically disabled due to a malfunction. I brought my vehicle to a Subaru dealership for an inspection, and they determined that the thermo control valve was faulty and needed to be replaced. It was alarming to learn that many other Subaru owners had experienced the same issue, and some had even experienced engine failure as a result. The EyeSight system is a driver assistance technology developed by Subaru that uses cameras and sensors to monitor the road and surrounding environment, alerting drivers to potential hazards and providing automatic braking support if necessary. This technology has been recognized as one of the most advanced driver assistance technologies available, and is designed to help prevent accidents and reduce the severity of collisions. The EyeSight system includes features such as adaptive cruise control, pre-collision braking, lane departure warning, and sway warning, which work together to provide a comprehensive safety package for drivers and passengers. These features are critical in keeping drivers safe. I am concerned that this issue may be more widespread than initially thought, and that it may pose a safety risk to drivers and passengers of affected Subaru vehicles. The faulty thermo control valve can cause the EyeSight safety features to be disabled, which can lead to reduced safety performance, accidents, and potentially harm to drivers and passengers. Sincerely, Davide Alves
Corrective Action:
Dear National Highway Traffic Safety Administration, I am writing to report a safety issue with my 2019 Subaru Forester, which I believe may affect many other Subaru vehicles as well. Specifically, I have experienced a problem with the thermo control valve, which has caused the EyeSight safety features to be disabled and potentially poses a safety risk. I first became aware of this issue when the EyeSight safety features on my vehicle were automatically disabled due to a malfunction. I brought my vehicle to a Subaru dealership for an inspection, and they determined that the thermo control valve was faulty and needed to be replaced. It was alarming to learn that many other Subaru owners had experienced the same issue, and some had even experienced engine failure as a result. The EyeSight system is a driver assistance technology developed by Subaru that uses cameras and sensors to monitor the road and surrounding environment, alerting drivers to potential hazards and providing automatic braking support if necessary. This technology has been recognized as one of the most advanced driver assistance technologies available, and is designed to help prevent accidents and reduce the severity of collisions. The EyeSight system includes features such as adaptive cruise control, pre-collision braking, lane departure warning, and sway warning, which work together to provide a comprehensive safety package for drivers and passengers. These features are critical in keeping drivers safe. I am concerned that this issue may be more widespread than initially thought, and that it may pose a safety risk to drivers and passengers of affected Subaru vehicles. The faulty thermo control valve can cause the EyeSight safety features to be disabled, which can lead to reduced safety performance, accidents, and potentially harm to drivers and passengers. Sincerely, Davide Alves
Additional Notes:
Dear National Highway Traffic Safety Administration, I am writing to report a safety issue with my 2019 Subaru Forester, which I believe may affect many other Subaru vehicles as well. Specifically, I have experienced a problem with the thermo control valve, which has caused the EyeSight safety features to be disabled and potentially poses a safety risk. I first became aware of this issue when the EyeSight safety features on my vehicle were automatically disabled due to a malfunction. I brought my vehicle to a Subaru dealership for an inspection, and they determined that the thermo control valve was faulty and needed to be replaced. It was alarming to learn that many other Subaru owners had experienced the same issue, and some had even experienced engine failure as a result. The EyeSight system is a driver assistance technology developed by Subaru that uses cameras and sensors to monitor the road and surrounding environment, alerting drivers to potential hazards and providing automatic braking support if necessary. This technology has been recognized as one of the most advanced driver assistance technologies available, and is designed to help prevent accidents and reduce the severity of collisions. The EyeSight system includes features such as adaptive cruise control, pre-collision braking, lane departure warning, and sway warning, which work together to provide a comprehensive safety package for drivers and passengers. These features are critical in keeping drivers safe. I am concerned that this issue may be more widespread than initially thought, and that it may pose a safety risk to drivers and passengers of affected Subaru vehicles. The faulty thermo control valve can cause the EyeSight safety features to be disabled, which can lead to reduced safety performance, accidents, and potentially harm to drivers and passengers. Sincerely, Davide Alves
Mfg Campaign: 11531679
Recall Date: Jul 11, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The TCV Thermostat Control Valve has failed which is a known issue and Subaru is very aware. The vehicle will ultimately believe it is overheating and shut itself down. This is a very well known incident and should be a proactive recall but instead subaru insists on waiting for customers to fail and hope its outside of warranty so they can charge them $2k to replace a known faulty design and part.
Corrective Action:
The TCV Thermostat Control Valve has failed which is a known issue and Subaru is very aware. The vehicle will ultimately believe it is overheating and shut itself down. This is a very well known incident and should be a proactive recall but instead subaru insists on waiting for customers to fail and hope its outside of warranty so they can charge them $2k to replace a known faulty design and part.
Additional Notes:
The TCV Thermostat Control Valve has failed which is a known issue and Subaru is very aware. The vehicle will ultimately believe it is overheating and shut itself down. This is a very well known incident and should be a proactive recall but instead subaru insists on waiting for customers to fail and hope its outside of warranty so they can charge them $2k to replace a known faulty design and part.
Mfg Campaign: 11531333
Recall Date: Jul 10, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When I turn the car on it flashes check engine eyesite failure which then turns off the ability to use cruise control, crash detection, lane assist, ext. we called Dick Hannah Subaru and the code came up as P26A5 engine coolant bypass valve A position sensor. They said a thermo valve needs replaced and they’ve seen that happen a lot in 2019/2020 Subarus
Corrective Action:
When I turn the car on it flashes check engine eyesite failure which then turns off the ability to use cruise control, crash detection, lane assist, ext. we called Dick Hannah Subaru and the code came up as P26A5 engine coolant bypass valve A position sensor. They said a thermo valve needs replaced and they’ve seen that happen a lot in 2019/2020 Subarus
Additional Notes:
When I turn the car on it flashes check engine eyesite failure which then turns off the ability to use cruise control, crash detection, lane assist, ext. we called Dick Hannah Subaru and the code came up as P26A5 engine coolant bypass valve A position sensor. They said a thermo valve needs replaced and they’ve seen that happen a lot in 2019/2020 Subarus
Mfg Campaign: 11530470
Recall Date: Jul 5, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When I turn the car on it flashes check engine eyesite failure which then turns off the ability to use cruise control, crash detection, lane assist, ext. we called Dick Hannah Subaru and the code came up as P26A5 engine coolant bypass valve A position sensor. They said a thermo valve needs replaced and they’ve seen that happen a lot in 2019/2020 Subarus
Corrective Action:
When I turn the car on it flashes check engine eyesite failure which then turns off the ability to use cruise control, crash detection, lane assist, ext. we called Dick Hannah Subaru and the code came up as P26A5 engine coolant bypass valve A position sensor. They said a thermo valve needs replaced and they’ve seen that happen a lot in 2019/2020 Subarus
Additional Notes:
When I turn the car on it flashes check engine eyesite failure which then turns off the ability to use cruise control, crash detection, lane assist, ext. we called Dick Hannah Subaru and the code came up as P26A5 engine coolant bypass valve A position sensor. They said a thermo valve needs replaced and they’ve seen that happen a lot in 2019/2020 Subarus
Mfg Campaign: 11530470
Recall Date: Jul 5, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When I turn the car on it flashes check engine eyesite failure which then turns off the ability to use cruise control, crash detection, lane assist, ext. we called Dick Hannah Subaru and the code came up as P26A5 engine coolant bypass valve A position sensor. They said a thermo valve needs replaced and they’ve seen that happen a lot in 2019/2020 Subarus
Corrective Action:
When I turn the car on it flashes check engine eyesite failure which then turns off the ability to use cruise control, crash detection, lane assist, ext. we called Dick Hannah Subaru and the code came up as P26A5 engine coolant bypass valve A position sensor. They said a thermo valve needs replaced and they’ve seen that happen a lot in 2019/2020 Subarus
Additional Notes:
When I turn the car on it flashes check engine eyesite failure which then turns off the ability to use cruise control, crash detection, lane assist, ext. we called Dick Hannah Subaru and the code came up as P26A5 engine coolant bypass valve A position sensor. They said a thermo valve needs replaced and they’ve seen that happen a lot in 2019/2020 Subarus
Mfg Campaign: 11530470
Recall Date: Jul 5, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Vehicle was parked in a private single-home garage near Houston, TX. While parked overnight the windshield cracked spontaneously. Crack is ~18 inches long and goes to the bottom edge of the glass around the middle of the windshield.
Corrective Action:
Vehicle was parked in a private single-home garage near Houston, TX. While parked overnight the windshield cracked spontaneously. Crack is ~18 inches long and goes to the bottom edge of the glass around the middle of the windshield.
Additional Notes:
Vehicle was parked in a private single-home garage near Houston, TX. While parked overnight the windshield cracked spontaneously. Crack is ~18 inches long and goes to the bottom edge of the glass around the middle of the windshield.
Mfg Campaign: 11530187
Recall Date: Jul 3, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle was parked in a private single-home garage near Houston, TX. While parked overnight the windshield cracked spontaneously. Crack is ~18 inches long and goes to the bottom edge of the glass around the middle of the windshield.
Corrective Action:
Vehicle was parked in a private single-home garage near Houston, TX. While parked overnight the windshield cracked spontaneously. Crack is ~18 inches long and goes to the bottom edge of the glass around the middle of the windshield.
Additional Notes:
Vehicle was parked in a private single-home garage near Houston, TX. While parked overnight the windshield cracked spontaneously. Crack is ~18 inches long and goes to the bottom edge of the glass around the middle of the windshield.
Mfg Campaign: 11530187
Recall Date: Jul 3, 2023
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2019 Subaru Forester Premier. 6/29/23 All ok while driving for 3 hours on highways. Never had any issues before. I stopped car to take a break, when I restarted the car. All the warning lights lit ou and eye-site was off and could not be turned on. Check engine light on along with many others. Had 30 minutes more to go, stopped a few more times to check on the engine compartment - all ok. Brought it to the dealer today, 6/30/23, they were going to need 4 hours to replace a Thermo Coupler Valve? Issued a loaner car, and said Subaru will cover it under warranty even though it has expired. Only 24500 miles on a 2019 Forester.
Corrective Action:
2019 Subaru Forester Premier. 6/29/23 All ok while driving for 3 hours on highways. Never had any issues before. I stopped car to take a break, when I restarted the car. All the warning lights lit ou and eye-site was off and could not be turned on. Check engine light on along with many others. Had 30 minutes more to go, stopped a few more times to check on the engine compartment - all ok. Brought it to the dealer today, 6/30/23, they were going to need 4 hours to replace a Thermo Coupler Valve? Issued a loaner car, and said Subaru will cover it under warranty even though it has expired. Only 24500 miles on a 2019 Forester.
Additional Notes:
2019 Subaru Forester Premier. 6/29/23 All ok while driving for 3 hours on highways. Never had any issues before. I stopped car to take a break, when I restarted the car. All the warning lights lit ou and eye-site was off and could not be turned on. Check engine light on along with many others. Had 30 minutes more to go, stopped a few more times to check on the engine compartment - all ok. Brought it to the dealer today, 6/30/23, they were going to need 4 hours to replace a Thermo Coupler Valve? Issued a loaner car, and said Subaru will cover it under warranty even though it has expired. Only 24500 miles on a 2019 Forester.
Mfg Campaign: 11529846
Recall Date: Jun 30, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
2019 Subaru Forester Premier. 6/29/23 All ok while driving for 3 hours on highways. Never had any issues before. I stopped car to take a break, when I restarted the car. All the warning lights lit ou and eye-site was off and could not be turned on. Check engine light on along with many others. Had 30 minutes more to go, stopped a few more times to check on the engine compartment - all ok. Brought it to the dealer today, 6/30/23, they were going to need 4 hours to replace a Thermo Coupler Valve? Issued a loaner car, and said Subaru will cover it under warranty even though it has expired. Only 24500 miles on a 2019 Forester.
Corrective Action:
2019 Subaru Forester Premier. 6/29/23 All ok while driving for 3 hours on highways. Never had any issues before. I stopped car to take a break, when I restarted the car. All the warning lights lit ou and eye-site was off and could not be turned on. Check engine light on along with many others. Had 30 minutes more to go, stopped a few more times to check on the engine compartment - all ok. Brought it to the dealer today, 6/30/23, they were going to need 4 hours to replace a Thermo Coupler Valve? Issued a loaner car, and said Subaru will cover it under warranty even though it has expired. Only 24500 miles on a 2019 Forester.
Additional Notes:
2019 Subaru Forester Premier. 6/29/23 All ok while driving for 3 hours on highways. Never had any issues before. I stopped car to take a break, when I restarted the car. All the warning lights lit ou and eye-site was off and could not be turned on. Check engine light on along with many others. Had 30 minutes more to go, stopped a few more times to check on the engine compartment - all ok. Brought it to the dealer today, 6/30/23, they were going to need 4 hours to replace a Thermo Coupler Valve? Issued a loaner car, and said Subaru will cover it under warranty even though it has expired. Only 24500 miles on a 2019 Forester.
Mfg Campaign: 11529846
Recall Date: Jun 30, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2019 Subaru Forester Premier. 6/29/23 All ok while driving for 3 hours on highways. Never had any issues before. I stopped car to take a break, when I restarted the car. All the warning lights lit ou and eye-site was off and could not be turned on. Check engine light on along with many others. Had 30 minutes more to go, stopped a few more times to check on the engine compartment - all ok. Brought it to the dealer today, 6/30/23, they were going to need 4 hours to replace a Thermo Coupler Valve? Issued a loaner car, and said Subaru will cover it under warranty even though it has expired. Only 24500 miles on a 2019 Forester.
Corrective Action:
2019 Subaru Forester Premier. 6/29/23 All ok while driving for 3 hours on highways. Never had any issues before. I stopped car to take a break, when I restarted the car. All the warning lights lit ou and eye-site was off and could not be turned on. Check engine light on along with many others. Had 30 minutes more to go, stopped a few more times to check on the engine compartment - all ok. Brought it to the dealer today, 6/30/23, they were going to need 4 hours to replace a Thermo Coupler Valve? Issued a loaner car, and said Subaru will cover it under warranty even though it has expired. Only 24500 miles on a 2019 Forester.
Additional Notes:
2019 Subaru Forester Premier. 6/29/23 All ok while driving for 3 hours on highways. Never had any issues before. I stopped car to take a break, when I restarted the car. All the warning lights lit ou and eye-site was off and could not be turned on. Check engine light on along with many others. Had 30 minutes more to go, stopped a few more times to check on the engine compartment - all ok. Brought it to the dealer today, 6/30/23, they were going to need 4 hours to replace a Thermo Coupler Valve? Issued a loaner car, and said Subaru will cover it under warranty even though it has expired. Only 24500 miles on a 2019 Forester.
Mfg Campaign: 11529846
Recall Date: Jun 30, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury