Complaints & Recalls
Consumer Complaints
761 ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked and split to the middle unexpectedly
Corrective Action:
Windshield cracked and split to the middle unexpectedly
Additional Notes:
Windshield cracked and split to the middle unexpectedly
Mfg Campaign: 11520992
Recall Date: May 8, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Noticed a crack in the windshield glass today in the parking lot at work. This crack starts at the bottom of the windshield and goes upward about 8 inches. There are no signs of the windshield being hit. I looked this issue up and there is a class action lawsuit going on about defective windshields on certain Subaru models. Mine is included.
Corrective Action:
Noticed a crack in the windshield glass today in the parking lot at work. This crack starts at the bottom of the windshield and goes upward about 8 inches. There are no signs of the windshield being hit. I looked this issue up and there is a class action lawsuit going on about defective windshields on certain Subaru models. Mine is included.
Additional Notes:
Noticed a crack in the windshield glass today in the parking lot at work. This crack starts at the bottom of the windshield and goes upward about 8 inches. There are no signs of the windshield being hit. I looked this issue up and there is a class action lawsuit going on about defective windshields on certain Subaru models. Mine is included.
Mfg Campaign: 11520352
Recall Date: May 3, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving the vehicle suddenly stalled and stopped running. The dashboard illuminated with most lights and the check engine message came on the screen. I was thankfully able to get into the shoulder on the road safely without creating an accident or getting injured. The vehicle would not start again and had to be towed to the dealership. I am now out $1800 because I am slightly over my powertrain warranty in mileage on the vehicle. This is a known issue in bulletin: https://static.nhtsa.gov/odi/tsbs/2022/MC-10208664-0001.pdf I am not only disappointed with Subaru of America and NHTSA that this is not already a recall but I am also willing to seek legal action and compensation if this repair is not going to be covered. There are many incidents and reports online of similar issues: https://www.subaruforester.org/threads/2019-thermo-control-valve-assembly-and-warranty-merged-thread.823510/ https://www.carcomplaints.com/Subaru/Forester/2020/drivetrain/power_train.shtml I have filed a case with Subaru of America corporate and am waiting to hear back. Someone is going to cause an accident or end up dead because of this faulty part. It is borderline criminal that this is not already a recall.
Corrective Action:
While driving the vehicle suddenly stalled and stopped running. The dashboard illuminated with most lights and the check engine message came on the screen. I was thankfully able to get into the shoulder on the road safely without creating an accident or getting injured. The vehicle would not start again and had to be towed to the dealership. I am now out $1800 because I am slightly over my powertrain warranty in mileage on the vehicle. This is a known issue in bulletin: https://static.nhtsa.gov/odi/tsbs/2022/MC-10208664-0001.pdf I am not only disappointed with Subaru of America and NHTSA that this is not already a recall but I am also willing to seek legal action and compensation if this repair is not going to be covered. There are many incidents and reports online of similar issues: https://www.subaruforester.org/threads/2019-thermo-control-valve-assembly-and-warranty-merged-thread.823510/ https://www.carcomplaints.com/Subaru/Forester/2020/drivetrain/power_train.shtml I have filed a case with Subaru of America corporate and am waiting to hear back. Someone is going to cause an accident or end up dead because of this faulty part. It is borderline criminal that this is not already a recall.
Additional Notes:
While driving the vehicle suddenly stalled and stopped running. The dashboard illuminated with most lights and the check engine message came on the screen. I was thankfully able to get into the shoulder on the road safely without creating an accident or getting injured. The vehicle would not start again and had to be towed to the dealership. I am now out $1800 because I am slightly over my powertrain warranty in mileage on the vehicle. This is a known issue in bulletin: https://static.nhtsa.gov/odi/tsbs/2022/MC-10208664-0001.pdf I am not only disappointed with Subaru of America and NHTSA that this is not already a recall but I am also willing to seek legal action and compensation if this repair is not going to be covered. There are many incidents and reports online of similar issues: https://www.subaruforester.org/threads/2019-thermo-control-valve-assembly-and-warranty-merged-thread.823510/ https://www.carcomplaints.com/Subaru/Forester/2020/drivetrain/power_train.shtml I have filed a case with Subaru of America corporate and am waiting to hear back. Someone is going to cause an accident or end up dead because of this faulty part. It is borderline criminal that this is not already a recall.
Mfg Campaign: 11517612
Recall Date: Apr 18, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the vehicle suddenly stalled and stopped running. The dashboard illuminated with most lights and the check engine message came on the screen. I was thankfully able to get into the shoulder on the road safely without creating an accident or getting injured. The vehicle would not start again and had to be towed to the dealership. I am now out $1800 because I am slightly over my powertrain warranty in mileage on the vehicle. This is a known issue in bulletin: https://static.nhtsa.gov/odi/tsbs/2022/MC-10208664-0001.pdf I am not only disappointed with Subaru of America and NHTSA that this is not already a recall but I am also willing to seek legal action and compensation if this repair is not going to be covered. There are many incidents and reports online of similar issues: https://www.subaruforester.org/threads/2019-thermo-control-valve-assembly-and-warranty-merged-thread.823510/ https://www.carcomplaints.com/Subaru/Forester/2020/drivetrain/power_train.shtml I have filed a case with Subaru of America corporate and am waiting to hear back. Someone is going to cause an accident or end up dead because of this faulty part. It is borderline criminal that this is not already a recall.
Corrective Action:
While driving the vehicle suddenly stalled and stopped running. The dashboard illuminated with most lights and the check engine message came on the screen. I was thankfully able to get into the shoulder on the road safely without creating an accident or getting injured. The vehicle would not start again and had to be towed to the dealership. I am now out $1800 because I am slightly over my powertrain warranty in mileage on the vehicle. This is a known issue in bulletin: https://static.nhtsa.gov/odi/tsbs/2022/MC-10208664-0001.pdf I am not only disappointed with Subaru of America and NHTSA that this is not already a recall but I am also willing to seek legal action and compensation if this repair is not going to be covered. There are many incidents and reports online of similar issues: https://www.subaruforester.org/threads/2019-thermo-control-valve-assembly-and-warranty-merged-thread.823510/ https://www.carcomplaints.com/Subaru/Forester/2020/drivetrain/power_train.shtml I have filed a case with Subaru of America corporate and am waiting to hear back. Someone is going to cause an accident or end up dead because of this faulty part. It is borderline criminal that this is not already a recall.
Additional Notes:
While driving the vehicle suddenly stalled and stopped running. The dashboard illuminated with most lights and the check engine message came on the screen. I was thankfully able to get into the shoulder on the road safely without creating an accident or getting injured. The vehicle would not start again and had to be towed to the dealership. I am now out $1800 because I am slightly over my powertrain warranty in mileage on the vehicle. This is a known issue in bulletin: https://static.nhtsa.gov/odi/tsbs/2022/MC-10208664-0001.pdf I am not only disappointed with Subaru of America and NHTSA that this is not already a recall but I am also willing to seek legal action and compensation if this repair is not going to be covered. There are many incidents and reports online of similar issues: https://www.subaruforester.org/threads/2019-thermo-control-valve-assembly-and-warranty-merged-thread.823510/ https://www.carcomplaints.com/Subaru/Forester/2020/drivetrain/power_train.shtml I have filed a case with Subaru of America corporate and am waiting to hear back. Someone is going to cause an accident or end up dead because of this faulty part. It is borderline criminal that this is not already a recall.
Mfg Campaign: 11517612
Recall Date: Apr 18, 2023
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While driving the vehicle suddenly stalled and stopped running. The dashboard illuminated with most lights and the check engine message came on the screen. I was thankfully able to get into the shoulder on the road safely without creating an accident or getting injured. The vehicle would not start again and had to be towed to the dealership. I am now out $1800 because I am slightly over my powertrain warranty in mileage on the vehicle. This is a known issue in bulletin: https://static.nhtsa.gov/odi/tsbs/2022/MC-10208664-0001.pdf I am not only disappointed with Subaru of America and NHTSA that this is not already a recall but I am also willing to seek legal action and compensation if this repair is not going to be covered. There are many incidents and reports online of similar issues: https://www.subaruforester.org/threads/2019-thermo-control-valve-assembly-and-warranty-merged-thread.823510/ https://www.carcomplaints.com/Subaru/Forester/2020/drivetrain/power_train.shtml I have filed a case with Subaru of America corporate and am waiting to hear back. Someone is going to cause an accident or end up dead because of this faulty part. It is borderline criminal that this is not already a recall.
Corrective Action:
While driving the vehicle suddenly stalled and stopped running. The dashboard illuminated with most lights and the check engine message came on the screen. I was thankfully able to get into the shoulder on the road safely without creating an accident or getting injured. The vehicle would not start again and had to be towed to the dealership. I am now out $1800 because I am slightly over my powertrain warranty in mileage on the vehicle. This is a known issue in bulletin: https://static.nhtsa.gov/odi/tsbs/2022/MC-10208664-0001.pdf I am not only disappointed with Subaru of America and NHTSA that this is not already a recall but I am also willing to seek legal action and compensation if this repair is not going to be covered. There are many incidents and reports online of similar issues: https://www.subaruforester.org/threads/2019-thermo-control-valve-assembly-and-warranty-merged-thread.823510/ https://www.carcomplaints.com/Subaru/Forester/2020/drivetrain/power_train.shtml I have filed a case with Subaru of America corporate and am waiting to hear back. Someone is going to cause an accident or end up dead because of this faulty part. It is borderline criminal that this is not already a recall.
Additional Notes:
While driving the vehicle suddenly stalled and stopped running. The dashboard illuminated with most lights and the check engine message came on the screen. I was thankfully able to get into the shoulder on the road safely without creating an accident or getting injured. The vehicle would not start again and had to be towed to the dealership. I am now out $1800 because I am slightly over my powertrain warranty in mileage on the vehicle. This is a known issue in bulletin: https://static.nhtsa.gov/odi/tsbs/2022/MC-10208664-0001.pdf I am not only disappointed with Subaru of America and NHTSA that this is not already a recall but I am also willing to seek legal action and compensation if this repair is not going to be covered. There are many incidents and reports online of similar issues: https://www.subaruforester.org/threads/2019-thermo-control-valve-assembly-and-warranty-merged-thread.823510/ https://www.carcomplaints.com/Subaru/Forester/2020/drivetrain/power_train.shtml I have filed a case with Subaru of America corporate and am waiting to hear back. Someone is going to cause an accident or end up dead because of this faulty part. It is borderline criminal that this is not already a recall.
Mfg Campaign: 11517612
Recall Date: Apr 18, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2020 Subaru Forester. The contact stated that after parking the vehicle in the garage, it was later discovered that a small crack had formed on the upper passenger’s side of the windshield. The contact stated neither a rock nor another object had impacted the windshield to cause the crack to form. The local dealer and manufacturer were not notified of the failure. The failure mileage was 30,000.
Corrective Action:
The contact owns a 2020 Subaru Forester. The contact stated that after parking the vehicle in the garage, it was later discovered that a small crack had formed on the upper passenger’s side of the windshield. The contact stated neither a rock nor another object had impacted the windshield to cause the crack to form. The local dealer and manufacturer were not notified of the failure. The failure mileage was 30,000.
Additional Notes:
The contact owns a 2020 Subaru Forester. The contact stated that after parking the vehicle in the garage, it was later discovered that a small crack had formed on the upper passenger’s side of the windshield. The contact stated neither a rock nor another object had impacted the windshield to cause the crack to form. The local dealer and manufacturer were not notified of the failure. The failure mileage was 30,000.
Mfg Campaign: 11515097
Recall Date: Apr 3, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The check engine light illuminated and the thermo control valve failed at 3 years old. The defrost and heater stopped working immediately making visibility extremely difficult . The eyesight and automatic braking system were also disabled due to the TCV issue. My Forester mpg dropped to under 20 mpg. The Subaru dealer inspected and confirmed code P26A3 and stated the thermo control valve needs to be replaced.
Corrective Action:
The check engine light illuminated and the thermo control valve failed at 3 years old. The defrost and heater stopped working immediately making visibility extremely difficult . The eyesight and automatic braking system were also disabled due to the TCV issue. My Forester mpg dropped to under 20 mpg. The Subaru dealer inspected and confirmed code P26A3 and stated the thermo control valve needs to be replaced.
Additional Notes:
The check engine light illuminated and the thermo control valve failed at 3 years old. The defrost and heater stopped working immediately making visibility extremely difficult . The eyesight and automatic braking system were also disabled due to the TCV issue. My Forester mpg dropped to under 20 mpg. The Subaru dealer inspected and confirmed code P26A3 and stated the thermo control valve needs to be replaced.
Mfg Campaign: 11514209
Recall Date: Mar 28, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The check engine light illuminated and the thermo control valve failed at 3 years old. The defrost and heater stopped working immediately making visibility extremely difficult . The eyesight and automatic braking system were also disabled due to the TCV issue. My Forester mpg dropped to under 20 mpg. The Subaru dealer inspected and confirmed code P26A3 and stated the thermo control valve needs to be replaced.
Corrective Action:
The check engine light illuminated and the thermo control valve failed at 3 years old. The defrost and heater stopped working immediately making visibility extremely difficult . The eyesight and automatic braking system were also disabled due to the TCV issue. My Forester mpg dropped to under 20 mpg. The Subaru dealer inspected and confirmed code P26A3 and stated the thermo control valve needs to be replaced.
Additional Notes:
The check engine light illuminated and the thermo control valve failed at 3 years old. The defrost and heater stopped working immediately making visibility extremely difficult . The eyesight and automatic braking system were also disabled due to the TCV issue. My Forester mpg dropped to under 20 mpg. The Subaru dealer inspected and confirmed code P26A3 and stated the thermo control valve needs to be replaced.
Mfg Campaign: 11514209
Recall Date: Mar 28, 2023
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The check engine light illuminated and the thermo control valve failed at 3 years old. The defrost and heater stopped working immediately making visibility extremely difficult . The eyesight and automatic braking system were also disabled due to the TCV issue. My Forester mpg dropped to under 20 mpg. The Subaru dealer inspected and confirmed code P26A3 and stated the thermo control valve needs to be replaced.
Corrective Action:
The check engine light illuminated and the thermo control valve failed at 3 years old. The defrost and heater stopped working immediately making visibility extremely difficult . The eyesight and automatic braking system were also disabled due to the TCV issue. My Forester mpg dropped to under 20 mpg. The Subaru dealer inspected and confirmed code P26A3 and stated the thermo control valve needs to be replaced.
Additional Notes:
The check engine light illuminated and the thermo control valve failed at 3 years old. The defrost and heater stopped working immediately making visibility extremely difficult . The eyesight and automatic braking system were also disabled due to the TCV issue. My Forester mpg dropped to under 20 mpg. The Subaru dealer inspected and confirmed code P26A3 and stated the thermo control valve needs to be replaced.
Mfg Campaign: 11514209
Recall Date: Mar 28, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Subaru Forester. The contact stated while driving 35-38 MPH in cold weather, the temperature gauge indicated that the vehicle temperature was cold. The check engine warning light was illuminated. Additionally, the Forward Collision Avoidance system, the Lane Keep Assist, the Auto START/STOP feature, the cruise control mode, and other unknown features no longer operable messages were displayed. Additionally, the vehicle shifted into Sport (S) mode. The contact was able to drive to her residence. The vehicle was taken to the dealer, where it was diagnosed that the thermal control valve needed to be replaced. The contact stated that there was an inch-long slice like cut in the front passenger's seat. The vehicle was not repaired. The manufacturer was notified of the failure via mail. The failure mileage was approximately 47,000.
Corrective Action:
The contact owns a 2020 Subaru Forester. The contact stated while driving 35-38 MPH in cold weather, the temperature gauge indicated that the vehicle temperature was cold. The check engine warning light was illuminated. Additionally, the Forward Collision Avoidance system, the Lane Keep Assist, the Auto START/STOP feature, the cruise control mode, and other unknown features no longer operable messages were displayed. Additionally, the vehicle shifted into Sport (S) mode. The contact was able to drive to her residence. The vehicle was taken to the dealer, where it was diagnosed that the thermal control valve needed to be replaced. The contact stated that there was an inch-long slice like cut in the front passenger's seat. The vehicle was not repaired. The manufacturer was notified of the failure via mail. The failure mileage was approximately 47,000.
Additional Notes:
The contact owns a 2020 Subaru Forester. The contact stated while driving 35-38 MPH in cold weather, the temperature gauge indicated that the vehicle temperature was cold. The check engine warning light was illuminated. Additionally, the Forward Collision Avoidance system, the Lane Keep Assist, the Auto START/STOP feature, the cruise control mode, and other unknown features no longer operable messages were displayed. Additionally, the vehicle shifted into Sport (S) mode. The contact was able to drive to her residence. The vehicle was taken to the dealer, where it was diagnosed that the thermal control valve needed to be replaced. The contact stated that there was an inch-long slice like cut in the front passenger's seat. The vehicle was not repaired. The manufacturer was notified of the failure via mail. The failure mileage was approximately 47,000.
Mfg Campaign: 11513406
Recall Date: Mar 23, 2023
Subaru Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2020 Subaru Forester. The contact stated while driving 35-38 MPH in cold weather, the temperature gauge indicated that the vehicle temperature was cold. The check engine warning light was illuminated. Additionally, the Forward Collision Avoidance system, the Lane Keep Assist, the Auto START/STOP feature, the cruise control mode, and other unknown features no longer operable messages were displayed. Additionally, the vehicle shifted into Sport (S) mode. The contact was able to drive to her residence. The vehicle was taken to the dealer, where it was diagnosed that the thermal control valve needed to be replaced. The contact stated that there was an inch-long slice like cut in the front passenger's seat. The vehicle was not repaired. The manufacturer was notified of the failure via mail. The failure mileage was approximately 47,000.
Corrective Action:
The contact owns a 2020 Subaru Forester. The contact stated while driving 35-38 MPH in cold weather, the temperature gauge indicated that the vehicle temperature was cold. The check engine warning light was illuminated. Additionally, the Forward Collision Avoidance system, the Lane Keep Assist, the Auto START/STOP feature, the cruise control mode, and other unknown features no longer operable messages were displayed. Additionally, the vehicle shifted into Sport (S) mode. The contact was able to drive to her residence. The vehicle was taken to the dealer, where it was diagnosed that the thermal control valve needed to be replaced. The contact stated that there was an inch-long slice like cut in the front passenger's seat. The vehicle was not repaired. The manufacturer was notified of the failure via mail. The failure mileage was approximately 47,000.
Additional Notes:
The contact owns a 2020 Subaru Forester. The contact stated while driving 35-38 MPH in cold weather, the temperature gauge indicated that the vehicle temperature was cold. The check engine warning light was illuminated. Additionally, the Forward Collision Avoidance system, the Lane Keep Assist, the Auto START/STOP feature, the cruise control mode, and other unknown features no longer operable messages were displayed. Additionally, the vehicle shifted into Sport (S) mode. The contact was able to drive to her residence. The vehicle was taken to the dealer, where it was diagnosed that the thermal control valve needed to be replaced. The contact stated that there was an inch-long slice like cut in the front passenger's seat. The vehicle was not repaired. The manufacturer was notified of the failure via mail. The failure mileage was approximately 47,000.
Mfg Campaign: 11513406
Recall Date: Mar 23, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Battery life was considerably short. It started requiring frequent jump starts.
Corrective Action:
The Battery life was considerably short. It started requiring frequent jump starts.
Additional Notes:
The Battery life was considerably short. It started requiring frequent jump starts.
Mfg Campaign: 11512645
Recall Date: Mar 19, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was on the highway doing 70 mph with the adaptive cruise control set. Then suddenly the check engine light turned on, the eye site and cruise shut down and the car slowed down quickly to 60 mph almost getting rear ended. This Subaru Forester has 65,592 miles. The Subaru Dealer said that the cooling therm valve is bad and needs to be replaced. This cooling therm valve seems to be a major part of the engine and they want $1500 to fix the problem.
Corrective Action:
I was on the highway doing 70 mph with the adaptive cruise control set. Then suddenly the check engine light turned on, the eye site and cruise shut down and the car slowed down quickly to 60 mph almost getting rear ended. This Subaru Forester has 65,592 miles. The Subaru Dealer said that the cooling therm valve is bad and needs to be replaced. This cooling therm valve seems to be a major part of the engine and they want $1500 to fix the problem.
Additional Notes:
I was on the highway doing 70 mph with the adaptive cruise control set. Then suddenly the check engine light turned on, the eye site and cruise shut down and the car slowed down quickly to 60 mph almost getting rear ended. This Subaru Forester has 65,592 miles. The Subaru Dealer said that the cooling therm valve is bad and needs to be replaced. This cooling therm valve seems to be a major part of the engine and they want $1500 to fix the problem.
Mfg Campaign: 11511658
Recall Date: Mar 13, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Was slowly pulling into a parking spot when the "Automatic Emergency Braking" and "Collision Avoidance Systems" engaged. The systems said that there was an "object detected" and slammed the car to a stop. Shut off the car and got out, there was no object. Had to disable the AEB system to pull into the parking space. Vehicle and component have not been inspected for this issue. Vehicle received regular maintenance at a shop (oil change) about 1 month ago and new tires about 1 week ago. Problem has not been confirmed.
Corrective Action:
Was slowly pulling into a parking spot when the "Automatic Emergency Braking" and "Collision Avoidance Systems" engaged. The systems said that there was an "object detected" and slammed the car to a stop. Shut off the car and got out, there was no object. Had to disable the AEB system to pull into the parking space. Vehicle and component have not been inspected for this issue. Vehicle received regular maintenance at a shop (oil change) about 1 month ago and new tires about 1 week ago. Problem has not been confirmed.
Additional Notes:
Was slowly pulling into a parking spot when the "Automatic Emergency Braking" and "Collision Avoidance Systems" engaged. The systems said that there was an "object detected" and slammed the car to a stop. Shut off the car and got out, there was no object. Had to disable the AEB system to pull into the parking space. Vehicle and component have not been inspected for this issue. Vehicle received regular maintenance at a shop (oil change) about 1 month ago and new tires about 1 week ago. Problem has not been confirmed.
Mfg Campaign: 11511254
Recall Date: Mar 10, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Was slowly pulling into a parking spot when the "Automatic Emergency Braking" and "Collision Avoidance Systems" engaged. The systems said that there was an "object detected" and slammed the car to a stop. Shut off the car and got out, there was no object. Had to disable the AEB system to pull into the parking space. Vehicle and component have not been inspected for this issue. Vehicle received regular maintenance at a shop (oil change) about 1 month ago and new tires about 1 week ago. Problem has not been confirmed.
Corrective Action:
Was slowly pulling into a parking spot when the "Automatic Emergency Braking" and "Collision Avoidance Systems" engaged. The systems said that there was an "object detected" and slammed the car to a stop. Shut off the car and got out, there was no object. Had to disable the AEB system to pull into the parking space. Vehicle and component have not been inspected for this issue. Vehicle received regular maintenance at a shop (oil change) about 1 month ago and new tires about 1 week ago. Problem has not been confirmed.
Additional Notes:
Was slowly pulling into a parking spot when the "Automatic Emergency Braking" and "Collision Avoidance Systems" engaged. The systems said that there was an "object detected" and slammed the car to a stop. Shut off the car and got out, there was no object. Had to disable the AEB system to pull into the parking space. Vehicle and component have not been inspected for this issue. Vehicle received regular maintenance at a shop (oil change) about 1 month ago and new tires about 1 week ago. Problem has not been confirmed.
Mfg Campaign: 11511254
Recall Date: Mar 10, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2020 Subaru Forester. The contact stated that upon entering her vehicle, she noticed that a vertical crack had formed at the middle base of the windshield. The contact stated that the crack obstructed her vision while driving at various speeds. The vehicle was taken to a dealer where a manager inspected the windshield with a ballpoint pen and determined that the failure was caused by the contact. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was 26,000.
Corrective Action:
The contact owns a 2020 Subaru Forester. The contact stated that upon entering her vehicle, she noticed that a vertical crack had formed at the middle base of the windshield. The contact stated that the crack obstructed her vision while driving at various speeds. The vehicle was taken to a dealer where a manager inspected the windshield with a ballpoint pen and determined that the failure was caused by the contact. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was 26,000.
Additional Notes:
The contact owns a 2020 Subaru Forester. The contact stated that upon entering her vehicle, she noticed that a vertical crack had formed at the middle base of the windshield. The contact stated that the crack obstructed her vision while driving at various speeds. The vehicle was taken to a dealer where a manager inspected the windshield with a ballpoint pen and determined that the failure was caused by the contact. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was 26,000.
Mfg Campaign: 11511024
Recall Date: Mar 9, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Stopped at a stop light for a few minutes and when trying to move forward the car just stopped working. This happened twice.
Corrective Action:
Stopped at a stop light for a few minutes and when trying to move forward the car just stopped working. This happened twice.
Additional Notes:
Stopped at a stop light for a few minutes and when trying to move forward the car just stopped working. This happened twice.
Mfg Campaign: 11507366
Recall Date: Feb 15, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2020 Subaru Forester. The contact stated that upon entering the vehicle, she noticed an abnormal crack on the front windshield. The dealer was notified of the failure and the contact was informed that the windshield was not covered; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2020 Subaru Forester. The contact stated that upon entering the vehicle, she noticed an abnormal crack on the front windshield. The dealer was notified of the failure and the contact was informed that the windshield was not covered; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2020 Subaru Forester. The contact stated that upon entering the vehicle, she noticed an abnormal crack on the front windshield. The dealer was notified of the failure and the contact was informed that the windshield was not covered; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 30,000.
Mfg Campaign: 11507415
Recall Date: Feb 15, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2020 Subaru Forester. The contact stated that while driving 25 MPH, the front windshield cracked without impact. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 29,500.
Corrective Action:
The contact owns a 2020 Subaru Forester. The contact stated that while driving 25 MPH, the front windshield cracked without impact. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 29,500.
Additional Notes:
The contact owns a 2020 Subaru Forester. The contact stated that while driving 25 MPH, the front windshield cracked without impact. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 29,500.
Mfg Campaign: 11507444
Recall Date: Feb 15, 2023
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Much like the 2018 Outback issue I had, my 2020 Forester is having the same issue with fuel indication inaccuracy and mpg increasing when fuel level gets under a quarter of a tank. My local Suburu dealership said this is not an issue for this model. I have reported this to Suburu as well. Previously, Subaru found that the software that controls the fuel system can cause the fuel gauge to show that there is still fuel left in the tank when there isn’t. More specifically, the low fuel warning light may not actually come on, and the miles to empty display could be inaccurate. The software is causing additional miles to be showing when they are not available. I don't know if this is a similar issue or not, but no one has fixed it. With any vehicle, you need to be able to rely on the fuel gauge. Knowing how full (or empty!) your gas tank is extremely important when driving, particularly if you are driving a long distance. If you do run out of gas, the engine can stall; fortunately, the vehicle can be driven to the side of the road if it stalls when you are in motion. As the issue involves a software bug, it is easily fixed by the dealership.
Corrective Action:
Much like the 2018 Outback issue I had, my 2020 Forester is having the same issue with fuel indication inaccuracy and mpg increasing when fuel level gets under a quarter of a tank. My local Suburu dealership said this is not an issue for this model. I have reported this to Suburu as well. Previously, Subaru found that the software that controls the fuel system can cause the fuel gauge to show that there is still fuel left in the tank when there isn’t. More specifically, the low fuel warning light may not actually come on, and the miles to empty display could be inaccurate. The software is causing additional miles to be showing when they are not available. I don't know if this is a similar issue or not, but no one has fixed it. With any vehicle, you need to be able to rely on the fuel gauge. Knowing how full (or empty!) your gas tank is extremely important when driving, particularly if you are driving a long distance. If you do run out of gas, the engine can stall; fortunately, the vehicle can be driven to the side of the road if it stalls when you are in motion. As the issue involves a software bug, it is easily fixed by the dealership.
Additional Notes:
Much like the 2018 Outback issue I had, my 2020 Forester is having the same issue with fuel indication inaccuracy and mpg increasing when fuel level gets under a quarter of a tank. My local Suburu dealership said this is not an issue for this model. I have reported this to Suburu as well. Previously, Subaru found that the software that controls the fuel system can cause the fuel gauge to show that there is still fuel left in the tank when there isn’t. More specifically, the low fuel warning light may not actually come on, and the miles to empty display could be inaccurate. The software is causing additional miles to be showing when they are not available. I don't know if this is a similar issue or not, but no one has fixed it. With any vehicle, you need to be able to rely on the fuel gauge. Knowing how full (or empty!) your gas tank is extremely important when driving, particularly if you are driving a long distance. If you do run out of gas, the engine can stall; fortunately, the vehicle can be driven to the side of the road if it stalls when you are in motion. As the issue involves a software bug, it is easily fixed by the dealership.
Mfg Campaign: 11506728
Recall Date: Feb 11, 2023
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