Complaints & Recalls
Consumer Complaints
761 ComplaintsSubaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE WAS STATIONARY. FOOT ON BRAKE IN PARKING SPOT. THEN VEHICLE ACCELERATED ON ITS OWN.
Corrective Action:
VEHICLE WAS STATIONARY. FOOT ON BRAKE IN PARKING SPOT. THEN VEHICLE ACCELERATED ON ITS OWN.
Additional Notes:
VEHICLE WAS STATIONARY. FOOT ON BRAKE IN PARKING SPOT. THEN VEHICLE ACCELERATED ON ITS OWN.
Mfg Campaign: 11397647
Recall Date: Feb 23, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
LAST NIGHT ON 02/19/2021 I PARKED MY VEHICLE AT HOME IN THE DRIVEWAY, AND THE WINDSHIELD WAS FINE. THERE WAS NO DAMAGE, NOTHING HIT MY CAR WHILE I WAS DRIVING LAST NIGHT. THIS MORNING WHEN I WENT TO GO TO WORK, I NOTICED A LARGE CRACK THAT APPEARED, APPROXIMATELY 12 INCHES IN LENGTH. THE CRACK HAD DEVELOPED APPARENTLY ON ITS OWN, WHILE THE VEHICLE WAS IN PARK. THE CRACK CONTINUED TO SPREAD WHILE I WAS DRIVING TO WORK OVER THE COURSE OF 30 MINUTES, AND IS NOW APPROXIMATELY 24 INCHES IN LENGTH.
Corrective Action:
LAST NIGHT ON 02/19/2021 I PARKED MY VEHICLE AT HOME IN THE DRIVEWAY, AND THE WINDSHIELD WAS FINE. THERE WAS NO DAMAGE, NOTHING HIT MY CAR WHILE I WAS DRIVING LAST NIGHT. THIS MORNING WHEN I WENT TO GO TO WORK, I NOTICED A LARGE CRACK THAT APPEARED, APPROXIMATELY 12 INCHES IN LENGTH. THE CRACK HAD DEVELOPED APPARENTLY ON ITS OWN, WHILE THE VEHICLE WAS IN PARK. THE CRACK CONTINUED TO SPREAD WHILE I WAS DRIVING TO WORK OVER THE COURSE OF 30 MINUTES, AND IS NOW APPROXIMATELY 24 INCHES IN LENGTH.
Additional Notes:
LAST NIGHT ON 02/19/2021 I PARKED MY VEHICLE AT HOME IN THE DRIVEWAY, AND THE WINDSHIELD WAS FINE. THERE WAS NO DAMAGE, NOTHING HIT MY CAR WHILE I WAS DRIVING LAST NIGHT. THIS MORNING WHEN I WENT TO GO TO WORK, I NOTICED A LARGE CRACK THAT APPEARED, APPROXIMATELY 12 INCHES IN LENGTH. THE CRACK HAD DEVELOPED APPARENTLY ON ITS OWN, WHILE THE VEHICLE WAS IN PARK. THE CRACK CONTINUED TO SPREAD WHILE I WAS DRIVING TO WORK OVER THE COURSE OF 30 MINUTES, AND IS NOW APPROXIMATELY 24 INCHES IN LENGTH.
Mfg Campaign: 11397077
Recall Date: Feb 20, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WENT TO START CAR AFTER BEING PARKED FOR 3 HOURS. DOORS OPENED WITH FOB BUT KEYLESS IGNITION WOULD NOT START CAR AND ALL IDIOT LIGHTS CAME ON LOCKING STEERING WHEEL, BRAKES, GAS PEDAL, ETC. SUBARU SERVICE CAME AND JUMPED CAR; NOT SURE IF FOB HAD DIED; CAR ONLY 11 MONTHS OLD, UNDER 9000 MILES. TEMPERATURE IN HIGH 20'S, LOW 30'S. KEYLESS IGNITION HAD BEEN WONKY EARLIER IN WEEK AND CAR HESITATED TO GET STARTED. EYESIGHT TURNED OFF BRIEFLY ON DRIVE HOME AFTER CAR WAS STARTED BY JUMPSTART.
Corrective Action:
WENT TO START CAR AFTER BEING PARKED FOR 3 HOURS. DOORS OPENED WITH FOB BUT KEYLESS IGNITION WOULD NOT START CAR AND ALL IDIOT LIGHTS CAME ON LOCKING STEERING WHEEL, BRAKES, GAS PEDAL, ETC. SUBARU SERVICE CAME AND JUMPED CAR; NOT SURE IF FOB HAD DIED; CAR ONLY 11 MONTHS OLD, UNDER 9000 MILES. TEMPERATURE IN HIGH 20'S, LOW 30'S. KEYLESS IGNITION HAD BEEN WONKY EARLIER IN WEEK AND CAR HESITATED TO GET STARTED. EYESIGHT TURNED OFF BRIEFLY ON DRIVE HOME AFTER CAR WAS STARTED BY JUMPSTART.
Additional Notes:
WENT TO START CAR AFTER BEING PARKED FOR 3 HOURS. DOORS OPENED WITH FOB BUT KEYLESS IGNITION WOULD NOT START CAR AND ALL IDIOT LIGHTS CAME ON LOCKING STEERING WHEEL, BRAKES, GAS PEDAL, ETC. SUBARU SERVICE CAME AND JUMPED CAR; NOT SURE IF FOB HAD DIED; CAR ONLY 11 MONTHS OLD, UNDER 9000 MILES. TEMPERATURE IN HIGH 20'S, LOW 30'S. KEYLESS IGNITION HAD BEEN WONKY EARLIER IN WEEK AND CAR HESITATED TO GET STARTED. EYESIGHT TURNED OFF BRIEFLY ON DRIVE HOME AFTER CAR WAS STARTED BY JUMPSTART.
Mfg Campaign: 11396330
Recall Date: Feb 15, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
CAME OUT ONE MORNING AND WINDSHIELD HAD A LARGE CRACK AND IT KEEPS GETTING LARGER.
Corrective Action:
CAME OUT ONE MORNING AND WINDSHIELD HAD A LARGE CRACK AND IT KEEPS GETTING LARGER.
Additional Notes:
CAME OUT ONE MORNING AND WINDSHIELD HAD A LARGE CRACK AND IT KEEPS GETTING LARGER.
Mfg Campaign: 11395753
Recall Date: Feb 11, 2021
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE LINKAGE CABLE BETWEEN THE DRIVERS' FRONT INTERIOR DOOR HANDLE AND THE DOOR LATCHING MECHANISM BECAME UNHOOKED SOMEHOW DURING NORMAL USAGE, RENDERING THE DOOR INOPERABLE FROM THE INTERIOR. SIMPLY REMOVING THE INTERIOR TRIM FROM THE DOOR AND REATTACHING THE LINKAGE FIXED THE PROBLEM, BUT UNTIL THEN THE DOOR WAS ONLY USEABLE FROM THE EXTERIOR OF THE VEHICLE.
Corrective Action:
THE LINKAGE CABLE BETWEEN THE DRIVERS' FRONT INTERIOR DOOR HANDLE AND THE DOOR LATCHING MECHANISM BECAME UNHOOKED SOMEHOW DURING NORMAL USAGE, RENDERING THE DOOR INOPERABLE FROM THE INTERIOR. SIMPLY REMOVING THE INTERIOR TRIM FROM THE DOOR AND REATTACHING THE LINKAGE FIXED THE PROBLEM, BUT UNTIL THEN THE DOOR WAS ONLY USEABLE FROM THE EXTERIOR OF THE VEHICLE.
Additional Notes:
THE LINKAGE CABLE BETWEEN THE DRIVERS' FRONT INTERIOR DOOR HANDLE AND THE DOOR LATCHING MECHANISM BECAME UNHOOKED SOMEHOW DURING NORMAL USAGE, RENDERING THE DOOR INOPERABLE FROM THE INTERIOR. SIMPLY REMOVING THE INTERIOR TRIM FROM THE DOOR AND REATTACHING THE LINKAGE FIXED THE PROBLEM, BUT UNTIL THEN THE DOOR WAS ONLY USEABLE FROM THE EXTERIOR OF THE VEHICLE.
Mfg Campaign: 11395804
Recall Date: Feb 11, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
CRACKED WINDSHIELD. NO APPARENT REASON. HAD TO BE REPLACED FOR $1825.
Corrective Action:
CRACKED WINDSHIELD. NO APPARENT REASON. HAD TO BE REPLACED FOR $1825.
Additional Notes:
CRACKED WINDSHIELD. NO APPARENT REASON. HAD TO BE REPLACED FOR $1825.
Mfg Campaign: 11395650
Recall Date: Feb 10, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD CRACKED EASILY. WHILE DRIVING ON A MAINTAINED CITY STREET, I HEARD WHAT SOUNDED LIKE VERY SMALL ROCK OR PIECE OF DEBRIS HIT THE WINDSHIELD AND IMMEDIATELY A 2 FOOT CRACK APPEARED ON THE WINDSHIELD EXTENDING FROM THE UPPER AND OUTER EDGE OF THE PASSENGER SIDE ACROSS TOWARDS THE MIDDLE. I WAS DISTANCED BEHIND A COMPACT SUV. FROM THE INSIDE OF THE VEHICLE NO INITIAL DAMAGE POINT WAS VISIBLE, ONLY THE CRACK. UPON FURTHER INSPECTION AFTER EXITING THE VEHICLE, I FOUND A SHALLOW PEN POINT SIZE DIVOT ON THE CRACK NEAR THE EDGE OF THE WINDSHIELD.
Corrective Action:
WINDSHIELD CRACKED EASILY. WHILE DRIVING ON A MAINTAINED CITY STREET, I HEARD WHAT SOUNDED LIKE VERY SMALL ROCK OR PIECE OF DEBRIS HIT THE WINDSHIELD AND IMMEDIATELY A 2 FOOT CRACK APPEARED ON THE WINDSHIELD EXTENDING FROM THE UPPER AND OUTER EDGE OF THE PASSENGER SIDE ACROSS TOWARDS THE MIDDLE. I WAS DISTANCED BEHIND A COMPACT SUV. FROM THE INSIDE OF THE VEHICLE NO INITIAL DAMAGE POINT WAS VISIBLE, ONLY THE CRACK. UPON FURTHER INSPECTION AFTER EXITING THE VEHICLE, I FOUND A SHALLOW PEN POINT SIZE DIVOT ON THE CRACK NEAR THE EDGE OF THE WINDSHIELD.
Additional Notes:
WINDSHIELD CRACKED EASILY. WHILE DRIVING ON A MAINTAINED CITY STREET, I HEARD WHAT SOUNDED LIKE VERY SMALL ROCK OR PIECE OF DEBRIS HIT THE WINDSHIELD AND IMMEDIATELY A 2 FOOT CRACK APPEARED ON THE WINDSHIELD EXTENDING FROM THE UPPER AND OUTER EDGE OF THE PASSENGER SIDE ACROSS TOWARDS THE MIDDLE. I WAS DISTANCED BEHIND A COMPACT SUV. FROM THE INSIDE OF THE VEHICLE NO INITIAL DAMAGE POINT WAS VISIBLE, ONLY THE CRACK. UPON FURTHER INSPECTION AFTER EXITING THE VEHICLE, I FOUND A SHALLOW PEN POINT SIZE DIVOT ON THE CRACK NEAR THE EDGE OF THE WINDSHIELD.
Mfg Campaign: 11395367
Recall Date: Feb 9, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED A VERTICAL CRACK IN THE MIDDLE THE WINDSHIELD. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Corrective Action:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED A VERTICAL CRACK IN THE MIDDLE THE WINDSHIELD. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Additional Notes:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED A VERTICAL CRACK IN THE MIDDLE THE WINDSHIELD. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Mfg Campaign: 11394674
Recall Date: Feb 4, 2021
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
A LARGE FRACTURE ON THE WINDSHIELD APPEARED (ROUGHLY 16 INCHES LONG) WITH, IN MY OPINION, NO OBVIOUS IMPACT. I ONLY NOTICED THE FRACTURE AFTER THE VEHICLE HAD BEEN PARKED FOR A PERIOD OF TIME. I TOOK THE CAR TO THE SUBARU DEALERSHIP TO GET THE FRACTURE INSPECTED. THE SERVICE MANAGER RAN A BALL-POINT PEN ALONG THE FRACTURE AND FOUND A SMALL INDENTATION (LESS THAN 1/32 INCH DEEP) NEAR THE A PILLAR. THE DEALERSHIP CLAIMED THAT THIS INDICATED THE FRACTURE WAS DUE TO AN IMPACT AND NOT A DEFECTIVE WINDSHIELD. CONSEQUENTLY, THE DEALERSHIP REFUSED TO REPLACE THE WINDSHIELD. I HAVE SINCE FILED A CLAIM WITH MY INSURANCE AND I AM IN THE PROCESS OF GETTING THE WINDSHIELD REPLACED.
Corrective Action:
A LARGE FRACTURE ON THE WINDSHIELD APPEARED (ROUGHLY 16 INCHES LONG) WITH, IN MY OPINION, NO OBVIOUS IMPACT. I ONLY NOTICED THE FRACTURE AFTER THE VEHICLE HAD BEEN PARKED FOR A PERIOD OF TIME. I TOOK THE CAR TO THE SUBARU DEALERSHIP TO GET THE FRACTURE INSPECTED. THE SERVICE MANAGER RAN A BALL-POINT PEN ALONG THE FRACTURE AND FOUND A SMALL INDENTATION (LESS THAN 1/32 INCH DEEP) NEAR THE A PILLAR. THE DEALERSHIP CLAIMED THAT THIS INDICATED THE FRACTURE WAS DUE TO AN IMPACT AND NOT A DEFECTIVE WINDSHIELD. CONSEQUENTLY, THE DEALERSHIP REFUSED TO REPLACE THE WINDSHIELD. I HAVE SINCE FILED A CLAIM WITH MY INSURANCE AND I AM IN THE PROCESS OF GETTING THE WINDSHIELD REPLACED.
Additional Notes:
A LARGE FRACTURE ON THE WINDSHIELD APPEARED (ROUGHLY 16 INCHES LONG) WITH, IN MY OPINION, NO OBVIOUS IMPACT. I ONLY NOTICED THE FRACTURE AFTER THE VEHICLE HAD BEEN PARKED FOR A PERIOD OF TIME. I TOOK THE CAR TO THE SUBARU DEALERSHIP TO GET THE FRACTURE INSPECTED. THE SERVICE MANAGER RAN A BALL-POINT PEN ALONG THE FRACTURE AND FOUND A SMALL INDENTATION (LESS THAN 1/32 INCH DEEP) NEAR THE A PILLAR. THE DEALERSHIP CLAIMED THAT THIS INDICATED THE FRACTURE WAS DUE TO AN IMPACT AND NOT A DEFECTIVE WINDSHIELD. CONSEQUENTLY, THE DEALERSHIP REFUSED TO REPLACE THE WINDSHIELD. I HAVE SINCE FILED A CLAIM WITH MY INSURANCE AND I AM IN THE PROCESS OF GETTING THE WINDSHIELD REPLACED.
Mfg Campaign: 11394345
Recall Date: Feb 2, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A LARGE FRACTURE ON THE WINDSHIELD APPEARED (ROUGHLY 16 INCHES LONG) WITH, IN MY OPINION, NO OBVIOUS IMPACT. I ONLY NOTICED THE FRACTURE AFTER THE VEHICLE HAD BEEN PARKED FOR A PERIOD OF TIME. I TOOK THE CAR TO THE SUBARU DEALERSHIP TO GET THE FRACTURE INSPECTED. THE SERVICE MANAGER RAN A BALL-POINT PEN ALONG THE FRACTURE AND FOUND A SMALL INDENTATION (LESS THAN 1/32 INCH DEEP) NEAR THE A PILLAR. THE DEALERSHIP CLAIMED THAT THIS INDICATED THE FRACTURE WAS DUE TO AN IMPACT AND NOT A DEFECTIVE WINDSHIELD. CONSEQUENTLY, THE DEALERSHIP REFUSED TO REPLACE THE WINDSHIELD. I HAVE SINCE FILED A CLAIM WITH MY INSURANCE AND I AM IN THE PROCESS OF GETTING THE WINDSHIELD REPLACED.
Corrective Action:
A LARGE FRACTURE ON THE WINDSHIELD APPEARED (ROUGHLY 16 INCHES LONG) WITH, IN MY OPINION, NO OBVIOUS IMPACT. I ONLY NOTICED THE FRACTURE AFTER THE VEHICLE HAD BEEN PARKED FOR A PERIOD OF TIME. I TOOK THE CAR TO THE SUBARU DEALERSHIP TO GET THE FRACTURE INSPECTED. THE SERVICE MANAGER RAN A BALL-POINT PEN ALONG THE FRACTURE AND FOUND A SMALL INDENTATION (LESS THAN 1/32 INCH DEEP) NEAR THE A PILLAR. THE DEALERSHIP CLAIMED THAT THIS INDICATED THE FRACTURE WAS DUE TO AN IMPACT AND NOT A DEFECTIVE WINDSHIELD. CONSEQUENTLY, THE DEALERSHIP REFUSED TO REPLACE THE WINDSHIELD. I HAVE SINCE FILED A CLAIM WITH MY INSURANCE AND I AM IN THE PROCESS OF GETTING THE WINDSHIELD REPLACED.
Additional Notes:
A LARGE FRACTURE ON THE WINDSHIELD APPEARED (ROUGHLY 16 INCHES LONG) WITH, IN MY OPINION, NO OBVIOUS IMPACT. I ONLY NOTICED THE FRACTURE AFTER THE VEHICLE HAD BEEN PARKED FOR A PERIOD OF TIME. I TOOK THE CAR TO THE SUBARU DEALERSHIP TO GET THE FRACTURE INSPECTED. THE SERVICE MANAGER RAN A BALL-POINT PEN ALONG THE FRACTURE AND FOUND A SMALL INDENTATION (LESS THAN 1/32 INCH DEEP) NEAR THE A PILLAR. THE DEALERSHIP CLAIMED THAT THIS INDICATED THE FRACTURE WAS DUE TO AN IMPACT AND NOT A DEFECTIVE WINDSHIELD. CONSEQUENTLY, THE DEALERSHIP REFUSED TO REPLACE THE WINDSHIELD. I HAVE SINCE FILED A CLAIM WITH MY INSURANCE AND I AM IN THE PROCESS OF GETTING THE WINDSHIELD REPLACED.
Mfg Campaign: 11394345
Recall Date: Feb 2, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED FOR NO APPARENT REASON-FOUND TODAY WHEN CAR WAS STATIONARY.
Corrective Action:
WINDSHIELD CRACKED FOR NO APPARENT REASON-FOUND TODAY WHEN CAR WAS STATIONARY.
Additional Notes:
WINDSHIELD CRACKED FOR NO APPARENT REASON-FOUND TODAY WHEN CAR WAS STATIONARY.
Mfg Campaign: 11390962
Recall Date: Feb 1, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
PURCHASED A NEW SUBARU FORESTER SPORT MAY 25 2020, THE MORNING OF 1/22/2020 WE WOKE UP TO A CRACK IN THE WINDSHIELD FROM PASSENGER SIDE ALL THE WAY TO THE MIDDLE OF THE GLASS. THE VEHICLE IS GARAGE KEPT AND VERY WELL TAKEN CARE OF. THE WEATHER WAS CERTAINLY NOT AN ISSUE AS IT DOES NOT GET BELOW FREEZING OFTEN (ESPCIALLY IN OUR GARAGE) IN THE SOUTHEAST THIS TIME OF YEAR. I WALKED OUT TO START THE CAR TO LET IT WARM UP BEFORE DRIVING AS I ALWAYS DO, WALKED BACK INSIDE FOR ABOUT 5 MINUTES THEN WALK OUT TO FIND A HUGE CRACK ACROSS THE WINDSHIELD. I DONT USE THE DEFROST OR HEAT, JUST THE HEATED SEATS, SO GLASS HEATING UP TO FAST COULDNT HAVE BEEN THE ISSUE; NOT THAT IT SHOULD BE AN ISSUE. HOWEVER I DID NOTICE A SMALL PIN PRICK OF A CHIP IN THE GLASS UPON FURTHER INSPECTION. THAT SAID, THIS GLASS IS FAR TOO FRAGILE AND IM ALREADY EXPECTING TO BE REPLACING IT AGAIN AS THIS HAS BEEN A PROBLEM WITH SUBARU FOR A FEW YEARS NOW. $1500 TO REPLACE THE GLASS AND RE CALIBRATE EYESIGHT. EXPECTING INSURANCE PREMIUMS TO GO UP AT SOME POINT. THIS GLASS IS BEYOND DEFECTIVE, WEAK, AND WHAT IS GOING TO HAPPEN WHEN SOMETHING SLIGHTLY BIGGER HITS IT? I DO NOT FEEL SAFE DRIVING ONE OF THE SAFEST CARS ON THE MARKET...
Corrective Action:
PURCHASED A NEW SUBARU FORESTER SPORT MAY 25 2020, THE MORNING OF 1/22/2020 WE WOKE UP TO A CRACK IN THE WINDSHIELD FROM PASSENGER SIDE ALL THE WAY TO THE MIDDLE OF THE GLASS. THE VEHICLE IS GARAGE KEPT AND VERY WELL TAKEN CARE OF. THE WEATHER WAS CERTAINLY NOT AN ISSUE AS IT DOES NOT GET BELOW FREEZING OFTEN (ESPCIALLY IN OUR GARAGE) IN THE SOUTHEAST THIS TIME OF YEAR. I WALKED OUT TO START THE CAR TO LET IT WARM UP BEFORE DRIVING AS I ALWAYS DO, WALKED BACK INSIDE FOR ABOUT 5 MINUTES THEN WALK OUT TO FIND A HUGE CRACK ACROSS THE WINDSHIELD. I DONT USE THE DEFROST OR HEAT, JUST THE HEATED SEATS, SO GLASS HEATING UP TO FAST COULDNT HAVE BEEN THE ISSUE; NOT THAT IT SHOULD BE AN ISSUE. HOWEVER I DID NOTICE A SMALL PIN PRICK OF A CHIP IN THE GLASS UPON FURTHER INSPECTION. THAT SAID, THIS GLASS IS FAR TOO FRAGILE AND IM ALREADY EXPECTING TO BE REPLACING IT AGAIN AS THIS HAS BEEN A PROBLEM WITH SUBARU FOR A FEW YEARS NOW. $1500 TO REPLACE THE GLASS AND RE CALIBRATE EYESIGHT. EXPECTING INSURANCE PREMIUMS TO GO UP AT SOME POINT. THIS GLASS IS BEYOND DEFECTIVE, WEAK, AND WHAT IS GOING TO HAPPEN WHEN SOMETHING SLIGHTLY BIGGER HITS IT? I DO NOT FEEL SAFE DRIVING ONE OF THE SAFEST CARS ON THE MARKET...
Additional Notes:
PURCHASED A NEW SUBARU FORESTER SPORT MAY 25 2020, THE MORNING OF 1/22/2020 WE WOKE UP TO A CRACK IN THE WINDSHIELD FROM PASSENGER SIDE ALL THE WAY TO THE MIDDLE OF THE GLASS. THE VEHICLE IS GARAGE KEPT AND VERY WELL TAKEN CARE OF. THE WEATHER WAS CERTAINLY NOT AN ISSUE AS IT DOES NOT GET BELOW FREEZING OFTEN (ESPCIALLY IN OUR GARAGE) IN THE SOUTHEAST THIS TIME OF YEAR. I WALKED OUT TO START THE CAR TO LET IT WARM UP BEFORE DRIVING AS I ALWAYS DO, WALKED BACK INSIDE FOR ABOUT 5 MINUTES THEN WALK OUT TO FIND A HUGE CRACK ACROSS THE WINDSHIELD. I DONT USE THE DEFROST OR HEAT, JUST THE HEATED SEATS, SO GLASS HEATING UP TO FAST COULDNT HAVE BEEN THE ISSUE; NOT THAT IT SHOULD BE AN ISSUE. HOWEVER I DID NOTICE A SMALL PIN PRICK OF A CHIP IN THE GLASS UPON FURTHER INSPECTION. THAT SAID, THIS GLASS IS FAR TOO FRAGILE AND IM ALREADY EXPECTING TO BE REPLACING IT AGAIN AS THIS HAS BEEN A PROBLEM WITH SUBARU FOR A FEW YEARS NOW. $1500 TO REPLACE THE GLASS AND RE CALIBRATE EYESIGHT. EXPECTING INSURANCE PREMIUMS TO GO UP AT SOME POINT. THIS GLASS IS BEYOND DEFECTIVE, WEAK, AND WHAT IS GOING TO HAPPEN WHEN SOMETHING SLIGHTLY BIGGER HITS IT? I DO NOT FEEL SAFE DRIVING ONE OF THE SAFEST CARS ON THE MARKET...
Mfg Campaign: 11390966
Recall Date: Feb 1, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CHIP AND BREAK REALLY EASY I HAVE BEEN WORKING IN A BODYSHOP FOR 20 YEARS AND EVER NEW SUBARU OWN I HAVE TALKED TO HAVE COMPLAINED ABOUT THE WINDSHIELD CRACKING BUT THAT'S THE ONLY THING THEY HAVE BAD TO SAY ABOUT THE CARS
Corrective Action:
WINDSHIELD CHIP AND BREAK REALLY EASY I HAVE BEEN WORKING IN A BODYSHOP FOR 20 YEARS AND EVER NEW SUBARU OWN I HAVE TALKED TO HAVE COMPLAINED ABOUT THE WINDSHIELD CRACKING BUT THAT'S THE ONLY THING THEY HAVE BAD TO SAY ABOUT THE CARS
Additional Notes:
WINDSHIELD CHIP AND BREAK REALLY EASY I HAVE BEEN WORKING IN A BODYSHOP FOR 20 YEARS AND EVER NEW SUBARU OWN I HAVE TALKED TO HAVE COMPLAINED ABOUT THE WINDSHIELD CRACKING BUT THAT'S THE ONLY THING THEY HAVE BAD TO SAY ABOUT THE CARS
Mfg Campaign: 11390890
Recall Date: Jan 31, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
CAR PURCHASED ON 1/25/21 FROM DEALER WITH 8700 MILES ON IT IN GOOD CONDITION. BY 1/30/21, ONE CRACK AND 3 CHIPS WERE DEVELOPING ON WINDSHIELD. DID NOT HAPPEN DURING DRIVING. WE HAVE PUT ABOUT 200 MILES ON IT. HAILED ON 1/29/21 BUT NO DAMAGE TO GLASS SUNROOF OR OTHER WINDOWS.CAR SPENDS MOST TIME PARKED IN LOT, NOT ON STREET.
Corrective Action:
CAR PURCHASED ON 1/25/21 FROM DEALER WITH 8700 MILES ON IT IN GOOD CONDITION. BY 1/30/21, ONE CRACK AND 3 CHIPS WERE DEVELOPING ON WINDSHIELD. DID NOT HAPPEN DURING DRIVING. WE HAVE PUT ABOUT 200 MILES ON IT. HAILED ON 1/29/21 BUT NO DAMAGE TO GLASS SUNROOF OR OTHER WINDOWS.CAR SPENDS MOST TIME PARKED IN LOT, NOT ON STREET.
Additional Notes:
CAR PURCHASED ON 1/25/21 FROM DEALER WITH 8700 MILES ON IT IN GOOD CONDITION. BY 1/30/21, ONE CRACK AND 3 CHIPS WERE DEVELOPING ON WINDSHIELD. DID NOT HAPPEN DURING DRIVING. WE HAVE PUT ABOUT 200 MILES ON IT. HAILED ON 1/29/21 BUT NO DAMAGE TO GLASS SUNROOF OR OTHER WINDOWS.CAR SPENDS MOST TIME PARKED IN LOT, NOT ON STREET.
Mfg Campaign: 11390779
Recall Date: Jan 30, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED FOR NO APPARENT REASON WITHIN MONTHS OF OWNING THE BRAND NEW CAR. THE CRACK SEEMED TO COME OUT OF NOWHERE WHILE THE CAR WAS STATIONARY IN MY GARAGE OVER NIGHT, AND GRADUALLY GREW MUCH BIGGER OVER TIME.
Corrective Action:
WINDSHIELD CRACKED FOR NO APPARENT REASON WITHIN MONTHS OF OWNING THE BRAND NEW CAR. THE CRACK SEEMED TO COME OUT OF NOWHERE WHILE THE CAR WAS STATIONARY IN MY GARAGE OVER NIGHT, AND GRADUALLY GREW MUCH BIGGER OVER TIME.
Additional Notes:
WINDSHIELD CRACKED FOR NO APPARENT REASON WITHIN MONTHS OF OWNING THE BRAND NEW CAR. THE CRACK SEEMED TO COME OUT OF NOWHERE WHILE THE CAR WAS STATIONARY IN MY GARAGE OVER NIGHT, AND GRADUALLY GREW MUCH BIGGER OVER TIME.
Mfg Campaign: 11390407
Recall Date: Jan 27, 2021
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
HELLO, I OWN A SUBARU FORESTER SPORT 2020 AND I HAVE THE DRIVER SIDE REAR WINDOW IMPLODE WITHOUT ANY REASON. THE CAR WAS PARKED ALONE FOR LESS THAN ONE HOUR AND I CAME OUT OF THE HOUSE TO USE IT AND THE WINDOW WAS IN A MILLION LITTLE PIECES WITH NO SIGN OF ENTRY OR ANY OBJECT TO SUGGEST THAT IT WAS AN ACT OF VANDALISM. THE POLICE CAME AND DID A THROUGH-ROUGH INVESTIGATION AND COULD NOT FIND A MOTIVE OR REASON. AT THE END IT WAS ASSIGNED AS VANDALISM. HOWEVER, AFTER FURTHER SEARCHING ONLINE, THERE IS A PENDING LAWSUIT CHRISTINE POWELL VS. SUBARU OF AMERICA DUE TO THIS REASON WHICH IS WINDOWS AND WINDSHIELDS CRACKING OR IMPLODING WITHOUT ANY REASON. SUBARU IS NOT TAKING RESPONSIBILITY AND EVEN ASKED THE LAWSUIT TO BE DISMISSED. THE NUMBER OF COMPLAINS KEEPS INCREASING AND INSURANCE COMPANIES AND OWNERS HAVE TO FOOT THE BILL TO GET EQUALLY BAD REPLACEMENT WINDOWS. I AM DEEPLY CONCERN FOR THE INTEGRITY OF THE CAR AND ALSO MY SAFETY AND THAT OF MY PASSENGERS.*DT CONSUMER STATED MANUFACTURER AGREED TO PAY $100.00 DEDUCTABLE.*JB
Corrective Action:
HELLO, I OWN A SUBARU FORESTER SPORT 2020 AND I HAVE THE DRIVER SIDE REAR WINDOW IMPLODE WITHOUT ANY REASON. THE CAR WAS PARKED ALONE FOR LESS THAN ONE HOUR AND I CAME OUT OF THE HOUSE TO USE IT AND THE WINDOW WAS IN A MILLION LITTLE PIECES WITH NO SIGN OF ENTRY OR ANY OBJECT TO SUGGEST THAT IT WAS AN ACT OF VANDALISM. THE POLICE CAME AND DID A THROUGH-ROUGH INVESTIGATION AND COULD NOT FIND A MOTIVE OR REASON. AT THE END IT WAS ASSIGNED AS VANDALISM. HOWEVER, AFTER FURTHER SEARCHING ONLINE, THERE IS A PENDING LAWSUIT CHRISTINE POWELL VS. SUBARU OF AMERICA DUE TO THIS REASON WHICH IS WINDOWS AND WINDSHIELDS CRACKING OR IMPLODING WITHOUT ANY REASON. SUBARU IS NOT TAKING RESPONSIBILITY AND EVEN ASKED THE LAWSUIT TO BE DISMISSED. THE NUMBER OF COMPLAINS KEEPS INCREASING AND INSURANCE COMPANIES AND OWNERS HAVE TO FOOT THE BILL TO GET EQUALLY BAD REPLACEMENT WINDOWS. I AM DEEPLY CONCERN FOR THE INTEGRITY OF THE CAR AND ALSO MY SAFETY AND THAT OF MY PASSENGERS.*DT CONSUMER STATED MANUFACTURER AGREED TO PAY $100.00 DEDUCTABLE.*JB
Additional Notes:
HELLO, I OWN A SUBARU FORESTER SPORT 2020 AND I HAVE THE DRIVER SIDE REAR WINDOW IMPLODE WITHOUT ANY REASON. THE CAR WAS PARKED ALONE FOR LESS THAN ONE HOUR AND I CAME OUT OF THE HOUSE TO USE IT AND THE WINDOW WAS IN A MILLION LITTLE PIECES WITH NO SIGN OF ENTRY OR ANY OBJECT TO SUGGEST THAT IT WAS AN ACT OF VANDALISM. THE POLICE CAME AND DID A THROUGH-ROUGH INVESTIGATION AND COULD NOT FIND A MOTIVE OR REASON. AT THE END IT WAS ASSIGNED AS VANDALISM. HOWEVER, AFTER FURTHER SEARCHING ONLINE, THERE IS A PENDING LAWSUIT CHRISTINE POWELL VS. SUBARU OF AMERICA DUE TO THIS REASON WHICH IS WINDOWS AND WINDSHIELDS CRACKING OR IMPLODING WITHOUT ANY REASON. SUBARU IS NOT TAKING RESPONSIBILITY AND EVEN ASKED THE LAWSUIT TO BE DISMISSED. THE NUMBER OF COMPLAINS KEEPS INCREASING AND INSURANCE COMPANIES AND OWNERS HAVE TO FOOT THE BILL TO GET EQUALLY BAD REPLACEMENT WINDOWS. I AM DEEPLY CONCERN FOR THE INTEGRITY OF THE CAR AND ALSO MY SAFETY AND THAT OF MY PASSENGERS.*DT CONSUMER STATED MANUFACTURER AGREED TO PAY $100.00 DEDUCTABLE.*JB
Mfg Campaign: 11390003
Recall Date: Jan 26, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HELLO, I OWN A SUBARU FORESTER SPORT 2020 AND I HAVE THE DRIVER SIDE REAR WINDOW IMPLODE WITHOUT ANY REASON. THE CAR WAS PARKED ALONE FOR LESS THAN ONE HOUR AND I CAME OUT OF THE HOUSE TO USE IT AND THE WINDOW WAS IN A MILLION LITTLE PIECES WITH NO SIGN OF ENTRY OR ANY OBJECT TO SUGGEST THAT IT WAS AN ACT OF VANDALISM. THE POLICE CAME AND DID A THROUGH-ROUGH INVESTIGATION AND COULD NOT FIND A MOTIVE OR REASON. AT THE END IT WAS ASSIGNED AS VANDALISM. HOWEVER, AFTER FURTHER SEARCHING ONLINE, THERE IS A PENDING LAWSUIT CHRISTINE POWELL VS. SUBARU OF AMERICA DUE TO THIS REASON WHICH IS WINDOWS AND WINDSHIELDS CRACKING OR IMPLODING WITHOUT ANY REASON. SUBARU IS NOT TAKING RESPONSIBILITY AND EVEN ASKED THE LAWSUIT TO BE DISMISSED. THE NUMBER OF COMPLAINS KEEPS INCREASING AND INSURANCE COMPANIES AND OWNERS HAVE TO FOOT THE BILL TO GET EQUALLY BAD REPLACEMENT WINDOWS. I AM DEEPLY CONCERN FOR THE INTEGRITY OF THE CAR AND ALSO MY SAFETY AND THAT OF MY PASSENGERS.*DT CONSUMER STATED MANUFACTURER AGREED TO PAY $100.00 DEDUCTABLE.*JB
Corrective Action:
HELLO, I OWN A SUBARU FORESTER SPORT 2020 AND I HAVE THE DRIVER SIDE REAR WINDOW IMPLODE WITHOUT ANY REASON. THE CAR WAS PARKED ALONE FOR LESS THAN ONE HOUR AND I CAME OUT OF THE HOUSE TO USE IT AND THE WINDOW WAS IN A MILLION LITTLE PIECES WITH NO SIGN OF ENTRY OR ANY OBJECT TO SUGGEST THAT IT WAS AN ACT OF VANDALISM. THE POLICE CAME AND DID A THROUGH-ROUGH INVESTIGATION AND COULD NOT FIND A MOTIVE OR REASON. AT THE END IT WAS ASSIGNED AS VANDALISM. HOWEVER, AFTER FURTHER SEARCHING ONLINE, THERE IS A PENDING LAWSUIT CHRISTINE POWELL VS. SUBARU OF AMERICA DUE TO THIS REASON WHICH IS WINDOWS AND WINDSHIELDS CRACKING OR IMPLODING WITHOUT ANY REASON. SUBARU IS NOT TAKING RESPONSIBILITY AND EVEN ASKED THE LAWSUIT TO BE DISMISSED. THE NUMBER OF COMPLAINS KEEPS INCREASING AND INSURANCE COMPANIES AND OWNERS HAVE TO FOOT THE BILL TO GET EQUALLY BAD REPLACEMENT WINDOWS. I AM DEEPLY CONCERN FOR THE INTEGRITY OF THE CAR AND ALSO MY SAFETY AND THAT OF MY PASSENGERS.*DT CONSUMER STATED MANUFACTURER AGREED TO PAY $100.00 DEDUCTABLE.*JB
Additional Notes:
HELLO, I OWN A SUBARU FORESTER SPORT 2020 AND I HAVE THE DRIVER SIDE REAR WINDOW IMPLODE WITHOUT ANY REASON. THE CAR WAS PARKED ALONE FOR LESS THAN ONE HOUR AND I CAME OUT OF THE HOUSE TO USE IT AND THE WINDOW WAS IN A MILLION LITTLE PIECES WITH NO SIGN OF ENTRY OR ANY OBJECT TO SUGGEST THAT IT WAS AN ACT OF VANDALISM. THE POLICE CAME AND DID A THROUGH-ROUGH INVESTIGATION AND COULD NOT FIND A MOTIVE OR REASON. AT THE END IT WAS ASSIGNED AS VANDALISM. HOWEVER, AFTER FURTHER SEARCHING ONLINE, THERE IS A PENDING LAWSUIT CHRISTINE POWELL VS. SUBARU OF AMERICA DUE TO THIS REASON WHICH IS WINDOWS AND WINDSHIELDS CRACKING OR IMPLODING WITHOUT ANY REASON. SUBARU IS NOT TAKING RESPONSIBILITY AND EVEN ASKED THE LAWSUIT TO BE DISMISSED. THE NUMBER OF COMPLAINS KEEPS INCREASING AND INSURANCE COMPANIES AND OWNERS HAVE TO FOOT THE BILL TO GET EQUALLY BAD REPLACEMENT WINDOWS. I AM DEEPLY CONCERN FOR THE INTEGRITY OF THE CAR AND ALSO MY SAFETY AND THAT OF MY PASSENGERS.*DT CONSUMER STATED MANUFACTURER AGREED TO PAY $100.00 DEDUCTABLE.*JB
Mfg Campaign: 11390003
Recall Date: Jan 26, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
COMPLAINT NUMBER 11386410 WINDSHIELD REPLACED NOTED ON RECEIPT 'BROKEN DUE TO STRESS CRACK/DEFECT IN GLASS. NOTHING FROM THE ROAF HIT THE GLASS'
Corrective Action:
COMPLAINT NUMBER 11386410 WINDSHIELD REPLACED NOTED ON RECEIPT 'BROKEN DUE TO STRESS CRACK/DEFECT IN GLASS. NOTHING FROM THE ROAF HIT THE GLASS'
Additional Notes:
COMPLAINT NUMBER 11386410 WINDSHIELD REPLACED NOTED ON RECEIPT 'BROKEN DUE TO STRESS CRACK/DEFECT IN GLASS. NOTHING FROM THE ROAF HIT THE GLASS'
Mfg Campaign: 11389229
Recall Date: Jan 21, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
COMPLAINT NUMBER 11386410 WINDSHIELD REPLACED NOTED ON RECEIPT 'BROKEN DUE TO STRESS CRACK/DEFECT IN GLASS. NOTHING FROM THE ROAF HIT THE GLASS'
Corrective Action:
COMPLAINT NUMBER 11386410 WINDSHIELD REPLACED NOTED ON RECEIPT 'BROKEN DUE TO STRESS CRACK/DEFECT IN GLASS. NOTHING FROM THE ROAF HIT THE GLASS'
Additional Notes:
COMPLAINT NUMBER 11386410 WINDSHIELD REPLACED NOTED ON RECEIPT 'BROKEN DUE TO STRESS CRACK/DEFECT IN GLASS. NOTHING FROM THE ROAF HIT THE GLASS'
Mfg Campaign: 11389229
Recall Date: Jan 21, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WE BOUGHT THIS CAR BRAND NEW LAST YEAR, 2020 FORESTER SPORT. WOKE UP ONE DAY TO HAVING A CRACK OUT OF NOWHERE ON THE BOTTOM OF THE WINDSHIELD, NO IMPACT SIGN. CRACKED ALL THE WAY UP AND NOW WORKING TO THE SIDE. JUST A WEEK AGO WE HAD A LITTLE ROCK KICK UP FROM A TRUCK ON THE ROAD, NOT VERY BIG NOR GOING VERY FAST, YET IT CRACKED THE GLASS INSTANTLY & DRAMATICALLY YET AGAIN. THE WINDOW SEEMS TO BE EXTRA SENSITIVE AND NOT AS DURABLE AS NORMAL WINDSHIELD GLASS. THIS BECOMES A LARGE EXPENSIVE PROBLEM FOR OWNERS AS REPLACING THE GLASS COST $1000 DUE TO EYESIGHT CALIBRATION. WHEN IT'S BREAKING EVERY FEW MONTHS ON THE SLIGHTEST THINGS, IT'S JUST NOT WORTH IT AND QUITE DANGEROUS. WE ARE DRIVING IT WITH BROKEN GLASS UNTIL SUBARU WILL FIX IT, AS THE REPAIR COSTS ARE JUST TOO HIGH AND THIS IS UNACCEPTABLE. THIS NEEDS TO BE A RECALL BEFORE SOMEONE GETS HURT!!
Corrective Action:
WE BOUGHT THIS CAR BRAND NEW LAST YEAR, 2020 FORESTER SPORT. WOKE UP ONE DAY TO HAVING A CRACK OUT OF NOWHERE ON THE BOTTOM OF THE WINDSHIELD, NO IMPACT SIGN. CRACKED ALL THE WAY UP AND NOW WORKING TO THE SIDE. JUST A WEEK AGO WE HAD A LITTLE ROCK KICK UP FROM A TRUCK ON THE ROAD, NOT VERY BIG NOR GOING VERY FAST, YET IT CRACKED THE GLASS INSTANTLY & DRAMATICALLY YET AGAIN. THE WINDOW SEEMS TO BE EXTRA SENSITIVE AND NOT AS DURABLE AS NORMAL WINDSHIELD GLASS. THIS BECOMES A LARGE EXPENSIVE PROBLEM FOR OWNERS AS REPLACING THE GLASS COST $1000 DUE TO EYESIGHT CALIBRATION. WHEN IT'S BREAKING EVERY FEW MONTHS ON THE SLIGHTEST THINGS, IT'S JUST NOT WORTH IT AND QUITE DANGEROUS. WE ARE DRIVING IT WITH BROKEN GLASS UNTIL SUBARU WILL FIX IT, AS THE REPAIR COSTS ARE JUST TOO HIGH AND THIS IS UNACCEPTABLE. THIS NEEDS TO BE A RECALL BEFORE SOMEONE GETS HURT!!
Additional Notes:
WE BOUGHT THIS CAR BRAND NEW LAST YEAR, 2020 FORESTER SPORT. WOKE UP ONE DAY TO HAVING A CRACK OUT OF NOWHERE ON THE BOTTOM OF THE WINDSHIELD, NO IMPACT SIGN. CRACKED ALL THE WAY UP AND NOW WORKING TO THE SIDE. JUST A WEEK AGO WE HAD A LITTLE ROCK KICK UP FROM A TRUCK ON THE ROAD, NOT VERY BIG NOR GOING VERY FAST, YET IT CRACKED THE GLASS INSTANTLY & DRAMATICALLY YET AGAIN. THE WINDOW SEEMS TO BE EXTRA SENSITIVE AND NOT AS DURABLE AS NORMAL WINDSHIELD GLASS. THIS BECOMES A LARGE EXPENSIVE PROBLEM FOR OWNERS AS REPLACING THE GLASS COST $1000 DUE TO EYESIGHT CALIBRATION. WHEN IT'S BREAKING EVERY FEW MONTHS ON THE SLIGHTEST THINGS, IT'S JUST NOT WORTH IT AND QUITE DANGEROUS. WE ARE DRIVING IT WITH BROKEN GLASS UNTIL SUBARU WILL FIX IT, AS THE REPAIR COSTS ARE JUST TOO HIGH AND THIS IS UNACCEPTABLE. THIS NEEDS TO BE A RECALL BEFORE SOMEONE GETS HURT!!
Mfg Campaign: 11389019
Recall Date: Jan 20, 2021
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