Complaints & Recalls
Consumer Complaints
761 ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I am idling at a stop sign or sitting in traffic and I have come to a full stop, the car's engine shuts down as a gas-saving feature. This is not the problem! The problem is that sometimes when this feature engages, when I lift my foot off the brake to start driving again, a shrill constant ringing sound starts and the engine won't power back on. There is an error message that comes on that says "eyesight disabled." When this happens, none of these factors (the ringing, the error message, the dead engine) stop until I put the car in park and power it down completely, then restart the engine. Then none of the symptoms are there anymore and the car drives normally. I have not noticed any consistency about when this problem does or does not happen - it occurs in all weather types, temperatures, times of day, slopes/flat roads. I sometimes go months without it happening, and other times it happens twice in several days. The only consistent thing is that it only happens when the car is at a full stop and the engine has shuddered off to save gas. I live in Chicago and almost exclusively drive short distances in the city, I hardly do any highway driving. This has happened maybe 20 times since I bought the car in February, 2023.
Corrective Action:
When I am idling at a stop sign or sitting in traffic and I have come to a full stop, the car's engine shuts down as a gas-saving feature. This is not the problem! The problem is that sometimes when this feature engages, when I lift my foot off the brake to start driving again, a shrill constant ringing sound starts and the engine won't power back on. There is an error message that comes on that says "eyesight disabled." When this happens, none of these factors (the ringing, the error message, the dead engine) stop until I put the car in park and power it down completely, then restart the engine. Then none of the symptoms are there anymore and the car drives normally. I have not noticed any consistency about when this problem does or does not happen - it occurs in all weather types, temperatures, times of day, slopes/flat roads. I sometimes go months without it happening, and other times it happens twice in several days. The only consistent thing is that it only happens when the car is at a full stop and the engine has shuddered off to save gas. I live in Chicago and almost exclusively drive short distances in the city, I hardly do any highway driving. This has happened maybe 20 times since I bought the car in February, 2023.
Additional Notes:
When I am idling at a stop sign or sitting in traffic and I have come to a full stop, the car's engine shuts down as a gas-saving feature. This is not the problem! The problem is that sometimes when this feature engages, when I lift my foot off the brake to start driving again, a shrill constant ringing sound starts and the engine won't power back on. There is an error message that comes on that says "eyesight disabled." When this happens, none of these factors (the ringing, the error message, the dead engine) stop until I put the car in park and power it down completely, then restart the engine. Then none of the symptoms are there anymore and the car drives normally. I have not noticed any consistency about when this problem does or does not happen - it occurs in all weather types, temperatures, times of day, slopes/flat roads. I sometimes go months without it happening, and other times it happens twice in several days. The only consistent thing is that it only happens when the car is at a full stop and the engine has shuddered off to save gas. I live in Chicago and almost exclusively drive short distances in the city, I hardly do any highway driving. This has happened maybe 20 times since I bought the car in February, 2023.
Mfg Campaign: 11562836
Recall Date: Dec 31, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When I am idling at a stop sign or sitting in traffic and I have come to a full stop, the car's engine shuts down as a gas-saving feature. This is not the problem! The problem is that sometimes when this feature engages, when I lift my foot off the brake to start driving again, a shrill constant ringing sound starts and the engine won't power back on. There is an error message that comes on that says "eyesight disabled." When this happens, none of these factors (the ringing, the error message, the dead engine) stop until I put the car in park and power it down completely, then restart the engine. Then none of the symptoms are there anymore and the car drives normally. I have not noticed any consistency about when this problem does or does not happen - it occurs in all weather types, temperatures, times of day, slopes/flat roads. I sometimes go months without it happening, and other times it happens twice in several days. The only consistent thing is that it only happens when the car is at a full stop and the engine has shuddered off to save gas. I live in Chicago and almost exclusively drive short distances in the city, I hardly do any highway driving. This has happened maybe 20 times since I bought the car in February, 2023.
Corrective Action:
When I am idling at a stop sign or sitting in traffic and I have come to a full stop, the car's engine shuts down as a gas-saving feature. This is not the problem! The problem is that sometimes when this feature engages, when I lift my foot off the brake to start driving again, a shrill constant ringing sound starts and the engine won't power back on. There is an error message that comes on that says "eyesight disabled." When this happens, none of these factors (the ringing, the error message, the dead engine) stop until I put the car in park and power it down completely, then restart the engine. Then none of the symptoms are there anymore and the car drives normally. I have not noticed any consistency about when this problem does or does not happen - it occurs in all weather types, temperatures, times of day, slopes/flat roads. I sometimes go months without it happening, and other times it happens twice in several days. The only consistent thing is that it only happens when the car is at a full stop and the engine has shuddered off to save gas. I live in Chicago and almost exclusively drive short distances in the city, I hardly do any highway driving. This has happened maybe 20 times since I bought the car in February, 2023.
Additional Notes:
When I am idling at a stop sign or sitting in traffic and I have come to a full stop, the car's engine shuts down as a gas-saving feature. This is not the problem! The problem is that sometimes when this feature engages, when I lift my foot off the brake to start driving again, a shrill constant ringing sound starts and the engine won't power back on. There is an error message that comes on that says "eyesight disabled." When this happens, none of these factors (the ringing, the error message, the dead engine) stop until I put the car in park and power it down completely, then restart the engine. Then none of the symptoms are there anymore and the car drives normally. I have not noticed any consistency about when this problem does or does not happen - it occurs in all weather types, temperatures, times of day, slopes/flat roads. I sometimes go months without it happening, and other times it happens twice in several days. The only consistent thing is that it only happens when the car is at a full stop and the engine has shuddered off to save gas. I live in Chicago and almost exclusively drive short distances in the city, I hardly do any highway driving. This has happened maybe 20 times since I bought the car in February, 2023.
Mfg Campaign: 11562836
Recall Date: Dec 31, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
When I am idling at a stop sign or sitting in traffic and I have come to a full stop, the car's engine shuts down as a gas-saving feature. This is not the problem! The problem is that sometimes when this feature engages, when I lift my foot off the brake to start driving again, a shrill constant ringing sound starts and the engine won't power back on. There is an error message that comes on that says "eyesight disabled." When this happens, none of these factors (the ringing, the error message, the dead engine) stop until I put the car in park and power it down completely, then restart the engine. Then none of the symptoms are there anymore and the car drives normally. I have not noticed any consistency about when this problem does or does not happen - it occurs in all weather types, temperatures, times of day, slopes/flat roads. I sometimes go months without it happening, and other times it happens twice in several days. The only consistent thing is that it only happens when the car is at a full stop and the engine has shuddered off to save gas. I live in Chicago and almost exclusively drive short distances in the city, I hardly do any highway driving. This has happened maybe 20 times since I bought the car in February, 2023.
Corrective Action:
When I am idling at a stop sign or sitting in traffic and I have come to a full stop, the car's engine shuts down as a gas-saving feature. This is not the problem! The problem is that sometimes when this feature engages, when I lift my foot off the brake to start driving again, a shrill constant ringing sound starts and the engine won't power back on. There is an error message that comes on that says "eyesight disabled." When this happens, none of these factors (the ringing, the error message, the dead engine) stop until I put the car in park and power it down completely, then restart the engine. Then none of the symptoms are there anymore and the car drives normally. I have not noticed any consistency about when this problem does or does not happen - it occurs in all weather types, temperatures, times of day, slopes/flat roads. I sometimes go months without it happening, and other times it happens twice in several days. The only consistent thing is that it only happens when the car is at a full stop and the engine has shuddered off to save gas. I live in Chicago and almost exclusively drive short distances in the city, I hardly do any highway driving. This has happened maybe 20 times since I bought the car in February, 2023.
Additional Notes:
When I am idling at a stop sign or sitting in traffic and I have come to a full stop, the car's engine shuts down as a gas-saving feature. This is not the problem! The problem is that sometimes when this feature engages, when I lift my foot off the brake to start driving again, a shrill constant ringing sound starts and the engine won't power back on. There is an error message that comes on that says "eyesight disabled." When this happens, none of these factors (the ringing, the error message, the dead engine) stop until I put the car in park and power it down completely, then restart the engine. Then none of the symptoms are there anymore and the car drives normally. I have not noticed any consistency about when this problem does or does not happen - it occurs in all weather types, temperatures, times of day, slopes/flat roads. I sometimes go months without it happening, and other times it happens twice in several days. The only consistent thing is that it only happens when the car is at a full stop and the engine has shuddered off to save gas. I live in Chicago and almost exclusively drive short distances in the city, I hardly do any highway driving. This has happened maybe 20 times since I bought the car in February, 2023.
Mfg Campaign: 11562836
Recall Date: Dec 31, 2023
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
There is a crack on the left lower part of the windshield. It’s the 3rd crack requiring a windshield replacement and it only has 21,110 miles on it
Corrective Action:
There is a crack on the left lower part of the windshield. It’s the 3rd crack requiring a windshield replacement and it only has 21,110 miles on it
Additional Notes:
There is a crack on the left lower part of the windshield. It’s the 3rd crack requiring a windshield replacement and it only has 21,110 miles on it
Mfg Campaign: 11562359
Recall Date: Dec 28, 2023
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The thermo control valve (TCV) went bad at 54,000 miles. The result is that none of the safety features work anymore. Collision detection, Eye-Sight, lane change warnings, anti-skid, etc. all go offline when the TCV goes out. We can drive the car but it now has no safety features.
Corrective Action:
The thermo control valve (TCV) went bad at 54,000 miles. The result is that none of the safety features work anymore. Collision detection, Eye-Sight, lane change warnings, anti-skid, etc. all go offline when the TCV goes out. We can drive the car but it now has no safety features.
Additional Notes:
The thermo control valve (TCV) went bad at 54,000 miles. The result is that none of the safety features work anymore. Collision detection, Eye-Sight, lane change warnings, anti-skid, etc. all go offline when the TCV goes out. We can drive the car but it now has no safety features.
Mfg Campaign: 11561126
Recall Date: Dec 20, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle has repeatedly required being jump-started after sitting for a period of time. Recently it has become a safety issue because the engine is designed to turn off at times in order to traffic to improve fuel efficiency. After research, Subaru has a known issue with the DCM system used to power the optional (subscription based) Starlink system. This system uses 3G signals to provide emergency assistance; however 3G signal has been decommissioned and the system is unable to connect to a tower and never stops trying. This creates a parasitic drain on the battery that can (and has) prevents the car from being able to restart from a stopped position.
Corrective Action:
My vehicle has repeatedly required being jump-started after sitting for a period of time. Recently it has become a safety issue because the engine is designed to turn off at times in order to traffic to improve fuel efficiency. After research, Subaru has a known issue with the DCM system used to power the optional (subscription based) Starlink system. This system uses 3G signals to provide emergency assistance; however 3G signal has been decommissioned and the system is unable to connect to a tower and never stops trying. This creates a parasitic drain on the battery that can (and has) prevents the car from being able to restart from a stopped position.
Additional Notes:
My vehicle has repeatedly required being jump-started after sitting for a period of time. Recently it has become a safety issue because the engine is designed to turn off at times in order to traffic to improve fuel efficiency. After research, Subaru has a known issue with the DCM system used to power the optional (subscription based) Starlink system. This system uses 3G signals to provide emergency assistance; however 3G signal has been decommissioned and the system is unable to connect to a tower and never stops trying. This creates a parasitic drain on the battery that can (and has) prevents the car from being able to restart from a stopped position.
Mfg Campaign: 11560182
Recall Date: Dec 14, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My vehicle has repeatedly required being jump-started after sitting for a period of time. Recently it has become a safety issue because the engine is designed to turn off at times in order to traffic to improve fuel efficiency. After research, Subaru has a known issue with the DCM system used to power the optional (subscription based) Starlink system. This system uses 3G signals to provide emergency assistance; however 3G signal has been decommissioned and the system is unable to connect to a tower and never stops trying. This creates a parasitic drain on the battery that can (and has) prevents the car from being able to restart from a stopped position.
Corrective Action:
My vehicle has repeatedly required being jump-started after sitting for a period of time. Recently it has become a safety issue because the engine is designed to turn off at times in order to traffic to improve fuel efficiency. After research, Subaru has a known issue with the DCM system used to power the optional (subscription based) Starlink system. This system uses 3G signals to provide emergency assistance; however 3G signal has been decommissioned and the system is unable to connect to a tower and never stops trying. This creates a parasitic drain on the battery that can (and has) prevents the car from being able to restart from a stopped position.
Additional Notes:
My vehicle has repeatedly required being jump-started after sitting for a period of time. Recently it has become a safety issue because the engine is designed to turn off at times in order to traffic to improve fuel efficiency. After research, Subaru has a known issue with the DCM system used to power the optional (subscription based) Starlink system. This system uses 3G signals to provide emergency assistance; however 3G signal has been decommissioned and the system is unable to connect to a tower and never stops trying. This creates a parasitic drain on the battery that can (and has) prevents the car from being able to restart from a stopped position.
Mfg Campaign: 11560182
Recall Date: Dec 14, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle continuously suffers a total loss of power (engine shuts off) while driving, creating obvious hazard to the user of the car and other drivers. This continues to happen without warning and often while driving through intersections and other dangerous situations. No warning lights precede these events. We brought the vehicle to the Subaru dealership and, after testing/diagnosing the problem, they informed us the vehicle needs a larger battery (which also requires installation of a larger battery tray) than the one that came equipped with the vehicle from the manufacturer. No aftermarket modifications have been made to the battery or electrical systems and the current battery is the size and type recommended by Subaru in the owner’s manual; the dealership, however, advises that that battery is insufficient and needs to be changed for a larger-sized battery.
Corrective Action:
Vehicle continuously suffers a total loss of power (engine shuts off) while driving, creating obvious hazard to the user of the car and other drivers. This continues to happen without warning and often while driving through intersections and other dangerous situations. No warning lights precede these events. We brought the vehicle to the Subaru dealership and, after testing/diagnosing the problem, they informed us the vehicle needs a larger battery (which also requires installation of a larger battery tray) than the one that came equipped with the vehicle from the manufacturer. No aftermarket modifications have been made to the battery or electrical systems and the current battery is the size and type recommended by Subaru in the owner’s manual; the dealership, however, advises that that battery is insufficient and needs to be changed for a larger-sized battery.
Additional Notes:
Vehicle continuously suffers a total loss of power (engine shuts off) while driving, creating obvious hazard to the user of the car and other drivers. This continues to happen without warning and often while driving through intersections and other dangerous situations. No warning lights precede these events. We brought the vehicle to the Subaru dealership and, after testing/diagnosing the problem, they informed us the vehicle needs a larger battery (which also requires installation of a larger battery tray) than the one that came equipped with the vehicle from the manufacturer. No aftermarket modifications have been made to the battery or electrical systems and the current battery is the size and type recommended by Subaru in the owner’s manual; the dealership, however, advises that that battery is insufficient and needs to be changed for a larger-sized battery.
Mfg Campaign: 11559468
Recall Date: Dec 11, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Since purchasing my vehicle in June of 2020, I have replaced the windshield every 6-7 months for spontaneously cracking. In April of 2023 I filed a claim with Subaru of America and was instructed to make an insurance claim and my deductible would be reimbursed. As of December 1, 2023 my windshield has cracked yet again. I have had a windshield inspection done every time it has been replace, no defects or rock chips were identified. This will be the 6th windshield I have had replaced.
Corrective Action:
Since purchasing my vehicle in June of 2020, I have replaced the windshield every 6-7 months for spontaneously cracking. In April of 2023 I filed a claim with Subaru of America and was instructed to make an insurance claim and my deductible would be reimbursed. As of December 1, 2023 my windshield has cracked yet again. I have had a windshield inspection done every time it has been replace, no defects or rock chips were identified. This will be the 6th windshield I have had replaced.
Additional Notes:
Since purchasing my vehicle in June of 2020, I have replaced the windshield every 6-7 months for spontaneously cracking. In April of 2023 I filed a claim with Subaru of America and was instructed to make an insurance claim and my deductible would be reimbursed. As of December 1, 2023 my windshield has cracked yet again. I have had a windshield inspection done every time it has been replace, no defects or rock chips were identified. This will be the 6th windshield I have had replaced.
Mfg Campaign: 11558316
Recall Date: Dec 4, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on, low temp light stays on, Eyesight disabled, lane departure, emergency breaking, etc have all been disabled due to the issue. I took it to the local autobody shop and they found code p0128 | Coolant Thermostat Issue. This has caused all safety features to become disabled as mentioned above. I was told by the local shop that I need to go to the dealership. I have not brought it to the dealership yet however, after looking online I found that this is a common issue with this make and model vehicle however, nothing has been done by Subaru to recall the component. I am going to bring the car to a dealership however, I'm upset that Subaru hasn't acted on the information that they have a faulty component in this vehicle. I am very concerned with cost of repairs since I am being forced to go to the dealer.
Corrective Action:
Check engine light came on, low temp light stays on, Eyesight disabled, lane departure, emergency breaking, etc have all been disabled due to the issue. I took it to the local autobody shop and they found code p0128 | Coolant Thermostat Issue. This has caused all safety features to become disabled as mentioned above. I was told by the local shop that I need to go to the dealership. I have not brought it to the dealership yet however, after looking online I found that this is a common issue with this make and model vehicle however, nothing has been done by Subaru to recall the component. I am going to bring the car to a dealership however, I'm upset that Subaru hasn't acted on the information that they have a faulty component in this vehicle. I am very concerned with cost of repairs since I am being forced to go to the dealer.
Additional Notes:
Check engine light came on, low temp light stays on, Eyesight disabled, lane departure, emergency breaking, etc have all been disabled due to the issue. I took it to the local autobody shop and they found code p0128 | Coolant Thermostat Issue. This has caused all safety features to become disabled as mentioned above. I was told by the local shop that I need to go to the dealership. I have not brought it to the dealership yet however, after looking online I found that this is a common issue with this make and model vehicle however, nothing has been done by Subaru to recall the component. I am going to bring the car to a dealership however, I'm upset that Subaru hasn't acted on the information that they have a faulty component in this vehicle. I am very concerned with cost of repairs since I am being forced to go to the dealer.
Mfg Campaign: 11557874
Recall Date: Dec 1, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Check engine light came on, low temp light stays on, Eyesight disabled, lane departure, emergency breaking, etc have all been disabled due to the issue. I took it to the local autobody shop and they found code p0128 | Coolant Thermostat Issue. This has caused all safety features to become disabled as mentioned above. I was told by the local shop that I need to go to the dealership. I have not brought it to the dealership yet however, after looking online I found that this is a common issue with this make and model vehicle however, nothing has been done by Subaru to recall the component. I am going to bring the car to a dealership however, I'm upset that Subaru hasn't acted on the information that they have a faulty component in this vehicle. I am very concerned with cost of repairs since I am being forced to go to the dealer.
Corrective Action:
Check engine light came on, low temp light stays on, Eyesight disabled, lane departure, emergency breaking, etc have all been disabled due to the issue. I took it to the local autobody shop and they found code p0128 | Coolant Thermostat Issue. This has caused all safety features to become disabled as mentioned above. I was told by the local shop that I need to go to the dealership. I have not brought it to the dealership yet however, after looking online I found that this is a common issue with this make and model vehicle however, nothing has been done by Subaru to recall the component. I am going to bring the car to a dealership however, I'm upset that Subaru hasn't acted on the information that they have a faulty component in this vehicle. I am very concerned with cost of repairs since I am being forced to go to the dealer.
Additional Notes:
Check engine light came on, low temp light stays on, Eyesight disabled, lane departure, emergency breaking, etc have all been disabled due to the issue. I took it to the local autobody shop and they found code p0128 | Coolant Thermostat Issue. This has caused all safety features to become disabled as mentioned above. I was told by the local shop that I need to go to the dealership. I have not brought it to the dealership yet however, after looking online I found that this is a common issue with this make and model vehicle however, nothing has been done by Subaru to recall the component. I am going to bring the car to a dealership however, I'm upset that Subaru hasn't acted on the information that they have a faulty component in this vehicle. I am very concerned with cost of repairs since I am being forced to go to the dealer.
Mfg Campaign: 11557874
Recall Date: Dec 1, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Check engine light came on, low temp light stays on, Eyesight disabled, lane departure, emergency breaking, etc have all been disabled due to the issue. I took it to the local autobody shop and they found code p0128 | Coolant Thermostat Issue. This has caused all safety features to become disabled as mentioned above. I was told by the local shop that I need to go to the dealership. I have not brought it to the dealership yet however, after looking online I found that this is a common issue with this make and model vehicle however, nothing has been done by Subaru to recall the component. I am going to bring the car to a dealership however, I'm upset that Subaru hasn't acted on the information that they have a faulty component in this vehicle. I am very concerned with cost of repairs since I am being forced to go to the dealer.
Corrective Action:
Check engine light came on, low temp light stays on, Eyesight disabled, lane departure, emergency breaking, etc have all been disabled due to the issue. I took it to the local autobody shop and they found code p0128 | Coolant Thermostat Issue. This has caused all safety features to become disabled as mentioned above. I was told by the local shop that I need to go to the dealership. I have not brought it to the dealership yet however, after looking online I found that this is a common issue with this make and model vehicle however, nothing has been done by Subaru to recall the component. I am going to bring the car to a dealership however, I'm upset that Subaru hasn't acted on the information that they have a faulty component in this vehicle. I am very concerned with cost of repairs since I am being forced to go to the dealer.
Additional Notes:
Check engine light came on, low temp light stays on, Eyesight disabled, lane departure, emergency breaking, etc have all been disabled due to the issue. I took it to the local autobody shop and they found code p0128 | Coolant Thermostat Issue. This has caused all safety features to become disabled as mentioned above. I was told by the local shop that I need to go to the dealership. I have not brought it to the dealership yet however, after looking online I found that this is a common issue with this make and model vehicle however, nothing has been done by Subaru to recall the component. I am going to bring the car to a dealership however, I'm upset that Subaru hasn't acted on the information that they have a faulty component in this vehicle. I am very concerned with cost of repairs since I am being forced to go to the dealer.
Mfg Campaign: 11557874
Recall Date: Dec 1, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When the vehicle comes to a stop light or a stop in traffic and the engine turns off the vehicle will stall. It then leaves me sitting in traffic trying to restart my vehicle thus leaving me in an unsafe situation. This happens more often than not.
Corrective Action:
When the vehicle comes to a stop light or a stop in traffic and the engine turns off the vehicle will stall. It then leaves me sitting in traffic trying to restart my vehicle thus leaving me in an unsafe situation. This happens more often than not.
Additional Notes:
When the vehicle comes to a stop light or a stop in traffic and the engine turns off the vehicle will stall. It then leaves me sitting in traffic trying to restart my vehicle thus leaving me in an unsafe situation. This happens more often than not.
Mfg Campaign: 11557581
Recall Date: Nov 30, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When the vehicle comes to a stop light or a stop in traffic and the engine turns off the vehicle will stall. It then leaves me sitting in traffic trying to restart my vehicle thus leaving me in an unsafe situation. This happens more often than not.
Corrective Action:
When the vehicle comes to a stop light or a stop in traffic and the engine turns off the vehicle will stall. It then leaves me sitting in traffic trying to restart my vehicle thus leaving me in an unsafe situation. This happens more often than not.
Additional Notes:
When the vehicle comes to a stop light or a stop in traffic and the engine turns off the vehicle will stall. It then leaves me sitting in traffic trying to restart my vehicle thus leaving me in an unsafe situation. This happens more often than not.
Mfg Campaign: 11557581
Recall Date: Nov 30, 2023
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The Thermo Control Valve failed at 33,945 miles. Because of this, the heater, Eye Sight, Cruise Control, Lane Assist, and Collision Brake did not work. The engine was then only running at "Sport" mode. It did not regulate the heat to the oil and could've caused sludge. The problem was confirmed by a Subaru Dealer Service Shop. I only noticed this problem when the blue thermometer light came on the dash board. Usually I wait about 5 min and once the car is warmed up the light goes away. This time the blue thermometer warning light did not turn off and stayed on for the remainder of the trip. When the car was restarted on the same day the engine check light came on. Eye Sight, Lane assist and Collision assist lights were on.
Corrective Action:
The Thermo Control Valve failed at 33,945 miles. Because of this, the heater, Eye Sight, Cruise Control, Lane Assist, and Collision Brake did not work. The engine was then only running at "Sport" mode. It did not regulate the heat to the oil and could've caused sludge. The problem was confirmed by a Subaru Dealer Service Shop. I only noticed this problem when the blue thermometer light came on the dash board. Usually I wait about 5 min and once the car is warmed up the light goes away. This time the blue thermometer warning light did not turn off and stayed on for the remainder of the trip. When the car was restarted on the same day the engine check light came on. Eye Sight, Lane assist and Collision assist lights were on.
Additional Notes:
The Thermo Control Valve failed at 33,945 miles. Because of this, the heater, Eye Sight, Cruise Control, Lane Assist, and Collision Brake did not work. The engine was then only running at "Sport" mode. It did not regulate the heat to the oil and could've caused sludge. The problem was confirmed by a Subaru Dealer Service Shop. I only noticed this problem when the blue thermometer light came on the dash board. Usually I wait about 5 min and once the car is warmed up the light goes away. This time the blue thermometer warning light did not turn off and stayed on for the remainder of the trip. When the car was restarted on the same day the engine check light came on. Eye Sight, Lane assist and Collision assist lights were on.
Mfg Campaign: 11557764
Recall Date: Nov 30, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Thermo Control Valve failed at 33,945 miles. Because of this, the heater, Eye Sight, Cruise Control, Lane Assist, and Collision Brake did not work. The engine was then only running at "Sport" mode. It did not regulate the heat to the oil and could've caused sludge. The problem was confirmed by a Subaru Dealer Service Shop. I only noticed this problem when the blue thermometer light came on the dash board. Usually I wait about 5 min and once the car is warmed up the light goes away. This time the blue thermometer warning light did not turn off and stayed on for the remainder of the trip. When the car was restarted on the same day the engine check light came on. Eye Sight, Lane assist and Collision assist lights were on.
Corrective Action:
The Thermo Control Valve failed at 33,945 miles. Because of this, the heater, Eye Sight, Cruise Control, Lane Assist, and Collision Brake did not work. The engine was then only running at "Sport" mode. It did not regulate the heat to the oil and could've caused sludge. The problem was confirmed by a Subaru Dealer Service Shop. I only noticed this problem when the blue thermometer light came on the dash board. Usually I wait about 5 min and once the car is warmed up the light goes away. This time the blue thermometer warning light did not turn off and stayed on for the remainder of the trip. When the car was restarted on the same day the engine check light came on. Eye Sight, Lane assist and Collision assist lights were on.
Additional Notes:
The Thermo Control Valve failed at 33,945 miles. Because of this, the heater, Eye Sight, Cruise Control, Lane Assist, and Collision Brake did not work. The engine was then only running at "Sport" mode. It did not regulate the heat to the oil and could've caused sludge. The problem was confirmed by a Subaru Dealer Service Shop. I only noticed this problem when the blue thermometer light came on the dash board. Usually I wait about 5 min and once the car is warmed up the light goes away. This time the blue thermometer warning light did not turn off and stayed on for the remainder of the trip. When the car was restarted on the same day the engine check light came on. Eye Sight, Lane assist and Collision assist lights were on.
Mfg Campaign: 11557764
Recall Date: Nov 30, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield spontaneously cracked from the base into the wiper area. There was no previously known damage. This impacts driver visibility and weakens the windshield. I have not had the windshield inspected by another party and did not observe any warnings. I have since learned online that this is an ongoing issue with some Subaru windshields.
Corrective Action:
Windshield spontaneously cracked from the base into the wiper area. There was no previously known damage. This impacts driver visibility and weakens the windshield. I have not had the windshield inspected by another party and did not observe any warnings. I have since learned online that this is an ongoing issue with some Subaru windshields.
Additional Notes:
Windshield spontaneously cracked from the base into the wiper area. There was no previously known damage. This impacts driver visibility and weakens the windshield. I have not had the windshield inspected by another party and did not observe any warnings. I have since learned online that this is an ongoing issue with some Subaru windshields.
Mfg Campaign: 11557518
Recall Date: Nov 29, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
41k miles P26A3 P26A5 ****Eyesight disabled*** ***Forward collision disabled *** Failed TCV and dealer will not cover because warranty period is over.
Corrective Action:
41k miles P26A3 P26A5 ****Eyesight disabled*** ***Forward collision disabled *** Failed TCV and dealer will not cover because warranty period is over.
Additional Notes:
41k miles P26A3 P26A5 ****Eyesight disabled*** ***Forward collision disabled *** Failed TCV and dealer will not cover because warranty period is over.
Mfg Campaign: 11555731
Recall Date: Nov 17, 2023
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
41k miles P26A3 P26A5 ****Eyesight disabled*** ***Forward collision disabled *** Failed TCV and dealer will not cover because warranty period is over.
Corrective Action:
41k miles P26A3 P26A5 ****Eyesight disabled*** ***Forward collision disabled *** Failed TCV and dealer will not cover because warranty period is over.
Additional Notes:
41k miles P26A3 P26A5 ****Eyesight disabled*** ***Forward collision disabled *** Failed TCV and dealer will not cover because warranty period is over.
Mfg Campaign: 11555731
Recall Date: Nov 17, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
41k miles P26A3 P26A5 ****Eyesight disabled*** ***Forward collision disabled *** Failed TCV and dealer will not cover because warranty period is over.
Corrective Action:
41k miles P26A3 P26A5 ****Eyesight disabled*** ***Forward collision disabled *** Failed TCV and dealer will not cover because warranty period is over.
Additional Notes:
41k miles P26A3 P26A5 ****Eyesight disabled*** ***Forward collision disabled *** Failed TCV and dealer will not cover because warranty period is over.
Mfg Campaign: 11555731
Recall Date: Nov 17, 2023
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Valencia, CA • 36 yrs
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