Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza vehicles. The left and right side reflex reflector and left side low beam reflector may inadequately reflect light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-22
Recall Date: Aug 12, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRE-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUQ-02
Recall Date: Oct 18, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017 Impreza vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUS-04
Recall Date: Oct 17, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2018 Impreza and 2018 Crosstrek vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUP-01
Recall Date: Oct 17, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017 Impreza vehicles. Winter fuels may vaporize prematurely in the fuel line, resulting in a reduction in fuel pressure, possibly causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTP-75
Recall Date: Mar 29, 2017
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017 Impreza vehicles. Due to a software problem, the rearview camera display may not work properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTN-74
Recall Date: Mar 2, 2017
Consumer Complaints
151 ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED A USED 2017 SUBARU IMPREZA IN APRIL OF 2020. THE WINDSHIELD HAS BEEN BROKEN TWICE SINCE THEN. THE ONLINE PHOTOS SHOWED IT WITH AN INTACT WINDSHIELD. WHEN IT WAS BROUGHT TO MY HOME FOR A TEST DRIVE IT HAD MULTIPLE CRACKS ON THE WINDSHIELD AND THE DEALER STATED THAT THEY HAD TO REPLACE IT WHEN WE PURCHASED IT AS THEY WERE IN THE LINE OF SITE FOR THE DRIVER AND A SAFETY HAZARD. AFTER A FEW WEEKS OF NOT DRIVING THE CAR OTHER THAN TO GET GROCERIES DURING COVID THE NEW WINDSHIELD THAT THE DEALER HAD JUST REPLACE CRACKED. THERE IS NO STONE PIT, IT SIMPLY CRACKED ON ITS OWN. THIS CRACK RUNS FROM THE UPPER PASSENGER CORNER FOR APPROXIMATELY 18' TOWARD THE MIDDLE AND BOTTOM OF THE WINDSHIELD. IT APPEARS TO EITHER BE STRESS OR THERMAL RELATED. TWO WINDSHIELD CRACKS THAT DON'T APPEAR TO BE FROM A ROCK IN A MONTHS TIME SEEM LIKE A POSSIBLE DEFECT TO ME. THE CRACK I NOTICED GROW WITHOUT RECALLING A SPECIFIC INCIDENT THAT STARTED IT. THE DEALER IS NOW TRYING TO OFFER A 5 YEAR CRYSTAL FUSION TREATMENT AND WARRANTY FOR $995. SOME ONLINE SEARCHING ON THIS MAKES THAT SEEM LIKE A SCAM AT BEST. THE DISCLAIMER ON THE FORM STATES THAT THEY WON'T REPLACE THE WINDSHIELD IF BREAKAGE IS PART OF A FACTORY DEFECT, WHICH IT IS LOOKING LIKE THEY COULD STATE. I WANT TO REPLACE MY WINDSHIELD THAT IS CRACKED, BUT WOULD LIKE SOME REASSURANCE THAT IT WON'T BREAK NEARLY IMMEDIATELY AGAIN AND WOULD LIKE SUBARU OR THE DEALER TO STAND BEHIND THESE VEHICLES AS THIS APPEARS TO BE A WIDESPREAD AND SYSTEMATIC ISSUE.
Corrective Action:
I PURCHASED A USED 2017 SUBARU IMPREZA IN APRIL OF 2020. THE WINDSHIELD HAS BEEN BROKEN TWICE SINCE THEN. THE ONLINE PHOTOS SHOWED IT WITH AN INTACT WINDSHIELD. WHEN IT WAS BROUGHT TO MY HOME FOR A TEST DRIVE IT HAD MULTIPLE CRACKS ON THE WINDSHIELD AND THE DEALER STATED THAT THEY HAD TO REPLACE IT WHEN WE PURCHASED IT AS THEY WERE IN THE LINE OF SITE FOR THE DRIVER AND A SAFETY HAZARD. AFTER A FEW WEEKS OF NOT DRIVING THE CAR OTHER THAN TO GET GROCERIES DURING COVID THE NEW WINDSHIELD THAT THE DEALER HAD JUST REPLACE CRACKED. THERE IS NO STONE PIT, IT SIMPLY CRACKED ON ITS OWN. THIS CRACK RUNS FROM THE UPPER PASSENGER CORNER FOR APPROXIMATELY 18' TOWARD THE MIDDLE AND BOTTOM OF THE WINDSHIELD. IT APPEARS TO EITHER BE STRESS OR THERMAL RELATED. TWO WINDSHIELD CRACKS THAT DON'T APPEAR TO BE FROM A ROCK IN A MONTHS TIME SEEM LIKE A POSSIBLE DEFECT TO ME. THE CRACK I NOTICED GROW WITHOUT RECALLING A SPECIFIC INCIDENT THAT STARTED IT. THE DEALER IS NOW TRYING TO OFFER A 5 YEAR CRYSTAL FUSION TREATMENT AND WARRANTY FOR $995. SOME ONLINE SEARCHING ON THIS MAKES THAT SEEM LIKE A SCAM AT BEST. THE DISCLAIMER ON THE FORM STATES THAT THEY WON'T REPLACE THE WINDSHIELD IF BREAKAGE IS PART OF A FACTORY DEFECT, WHICH IT IS LOOKING LIKE THEY COULD STATE. I WANT TO REPLACE MY WINDSHIELD THAT IS CRACKED, BUT WOULD LIKE SOME REASSURANCE THAT IT WON'T BREAK NEARLY IMMEDIATELY AGAIN AND WOULD LIKE SUBARU OR THE DEALER TO STAND BEHIND THESE VEHICLES AS THIS APPEARS TO BE A WIDESPREAD AND SYSTEMATIC ISSUE.
Additional Notes:
I PURCHASED A USED 2017 SUBARU IMPREZA IN APRIL OF 2020. THE WINDSHIELD HAS BEEN BROKEN TWICE SINCE THEN. THE ONLINE PHOTOS SHOWED IT WITH AN INTACT WINDSHIELD. WHEN IT WAS BROUGHT TO MY HOME FOR A TEST DRIVE IT HAD MULTIPLE CRACKS ON THE WINDSHIELD AND THE DEALER STATED THAT THEY HAD TO REPLACE IT WHEN WE PURCHASED IT AS THEY WERE IN THE LINE OF SITE FOR THE DRIVER AND A SAFETY HAZARD. AFTER A FEW WEEKS OF NOT DRIVING THE CAR OTHER THAN TO GET GROCERIES DURING COVID THE NEW WINDSHIELD THAT THE DEALER HAD JUST REPLACE CRACKED. THERE IS NO STONE PIT, IT SIMPLY CRACKED ON ITS OWN. THIS CRACK RUNS FROM THE UPPER PASSENGER CORNER FOR APPROXIMATELY 18' TOWARD THE MIDDLE AND BOTTOM OF THE WINDSHIELD. IT APPEARS TO EITHER BE STRESS OR THERMAL RELATED. TWO WINDSHIELD CRACKS THAT DON'T APPEAR TO BE FROM A ROCK IN A MONTHS TIME SEEM LIKE A POSSIBLE DEFECT TO ME. THE CRACK I NOTICED GROW WITHOUT RECALLING A SPECIFIC INCIDENT THAT STARTED IT. THE DEALER IS NOW TRYING TO OFFER A 5 YEAR CRYSTAL FUSION TREATMENT AND WARRANTY FOR $995. SOME ONLINE SEARCHING ON THIS MAKES THAT SEEM LIKE A SCAM AT BEST. THE DISCLAIMER ON THE FORM STATES THAT THEY WON'T REPLACE THE WINDSHIELD IF BREAKAGE IS PART OF A FACTORY DEFECT, WHICH IT IS LOOKING LIKE THEY COULD STATE. I WANT TO REPLACE MY WINDSHIELD THAT IS CRACKED, BUT WOULD LIKE SOME REASSURANCE THAT IT WON'T BREAK NEARLY IMMEDIATELY AGAIN AND WOULD LIKE SUBARU OR THE DEALER TO STAND BEHIND THESE VEHICLES AS THIS APPEARS TO BE A WIDESPREAD AND SYSTEMATIC ISSUE.
Mfg Campaign: 11338098
Recall Date: Jul 8, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAVE HAD TO REPLACE MY WINDSHIELD TWICE WITHIN 12 MONTHS DUE TO CHIPPING AND CRACKING. THE FIRST CHIP CAUSED A 12+ INCH CRACK WHICH PROMPTED REPLACEMENT ($1000.00) 5 MONTHS AFTER THE ORIGINAL REPLACEMENT SALT ON THE EXPRESSWAY CHIPPED THE 2ND WINDSHIELD. EACH TIME SOMETHING COMES IN CONTACT WITH THE WINDSHIELD, IT SEEMS TO CHIP. I HAVE APPROXIMATELY 4 CHIPS IN MY NEWEST WINDSHIELD. I DON'T THINK THE WINDSHIELD SHOULD HAVE CHIPPED SO EASILY
Corrective Action:
I HAVE HAD TO REPLACE MY WINDSHIELD TWICE WITHIN 12 MONTHS DUE TO CHIPPING AND CRACKING. THE FIRST CHIP CAUSED A 12+ INCH CRACK WHICH PROMPTED REPLACEMENT ($1000.00) 5 MONTHS AFTER THE ORIGINAL REPLACEMENT SALT ON THE EXPRESSWAY CHIPPED THE 2ND WINDSHIELD. EACH TIME SOMETHING COMES IN CONTACT WITH THE WINDSHIELD, IT SEEMS TO CHIP. I HAVE APPROXIMATELY 4 CHIPS IN MY NEWEST WINDSHIELD. I DON'T THINK THE WINDSHIELD SHOULD HAVE CHIPPED SO EASILY
Additional Notes:
I HAVE HAD TO REPLACE MY WINDSHIELD TWICE WITHIN 12 MONTHS DUE TO CHIPPING AND CRACKING. THE FIRST CHIP CAUSED A 12+ INCH CRACK WHICH PROMPTED REPLACEMENT ($1000.00) 5 MONTHS AFTER THE ORIGINAL REPLACEMENT SALT ON THE EXPRESSWAY CHIPPED THE 2ND WINDSHIELD. EACH TIME SOMETHING COMES IN CONTACT WITH THE WINDSHIELD, IT SEEMS TO CHIP. I HAVE APPROXIMATELY 4 CHIPS IN MY NEWEST WINDSHIELD. I DON'T THINK THE WINDSHIELD SHOULD HAVE CHIPPED SO EASILY
Mfg Campaign: 11329903
Recall Date: Jun 21, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED WHEN I DROVE OVER A BUMP IN THE ROAD AT ~15MPH. *TR
Corrective Action:
WINDSHIELD CRACKED WHEN I DROVE OVER A BUMP IN THE ROAD AT ~15MPH. *TR
Additional Notes:
WINDSHIELD CRACKED WHEN I DROVE OVER A BUMP IN THE ROAD AT ~15MPH. *TR
Mfg Campaign: 11326246
Recall Date: May 27, 2020
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE VEHICLE STARTED TO GET RUST IN THE TRUNK AROUND WHERE THE RAIN WATER SLIDES DOWN THE VEHICLE. I TOOK THE VEHICLE TO THE SUBARU DEALERSHIP WHERE I PURCHASED IT AND TRIED TO CLAIM THE MANUFACTURER'S 3 YEAR ANTI CORROSION WARRANTY TO REPAIR THE DAMAGE BUT THE SUBARU DEALERSHIP CLAIMED THAT SUBARU OF AMERICA DETERMINED THAT THE RUST WAS CAUSED BY "OUTSIDE INFLUENCES" AND REFUSED TO COVER IT WITH THE 3 YEAR ANTI CORROSION WARRANTY.
Corrective Action:
THE VEHICLE STARTED TO GET RUST IN THE TRUNK AROUND WHERE THE RAIN WATER SLIDES DOWN THE VEHICLE. I TOOK THE VEHICLE TO THE SUBARU DEALERSHIP WHERE I PURCHASED IT AND TRIED TO CLAIM THE MANUFACTURER'S 3 YEAR ANTI CORROSION WARRANTY TO REPAIR THE DAMAGE BUT THE SUBARU DEALERSHIP CLAIMED THAT SUBARU OF AMERICA DETERMINED THAT THE RUST WAS CAUSED BY "OUTSIDE INFLUENCES" AND REFUSED TO COVER IT WITH THE 3 YEAR ANTI CORROSION WARRANTY.
Additional Notes:
THE VEHICLE STARTED TO GET RUST IN THE TRUNK AROUND WHERE THE RAIN WATER SLIDES DOWN THE VEHICLE. I TOOK THE VEHICLE TO THE SUBARU DEALERSHIP WHERE I PURCHASED IT AND TRIED TO CLAIM THE MANUFACTURER'S 3 YEAR ANTI CORROSION WARRANTY TO REPAIR THE DAMAGE BUT THE SUBARU DEALERSHIP CLAIMED THAT SUBARU OF AMERICA DETERMINED THAT THE RUST WAS CAUSED BY "OUTSIDE INFLUENCES" AND REFUSED TO COVER IT WITH THE 3 YEAR ANTI CORROSION WARRANTY.
Mfg Campaign: 11311702
Recall Date: Feb 26, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD HAS MYSTERIOUSLY CRACKED NUMEROUS TIMES
Corrective Action:
WINDSHIELD HAS MYSTERIOUSLY CRACKED NUMEROUS TIMES
Additional Notes:
WINDSHIELD HAS MYSTERIOUSLY CRACKED NUMEROUS TIMES
Mfg Campaign: 11311316
Recall Date: Feb 25, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD SPONTANEOUSLY CRACKED FOR NO REASON
Corrective Action:
WINDSHIELD SPONTANEOUSLY CRACKED FOR NO REASON
Additional Notes:
WINDSHIELD SPONTANEOUSLY CRACKED FOR NO REASON
Mfg Campaign: 11310927
Recall Date: Feb 23, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY WINDSHIELD CRACKED IN ONE CORNER FOR NO REASON. I'M WORRIED ABOUT THE STABILITY OF THE ENTIRE WINDSHIELD. THE CAR WAS PARKED IN A LOCKED GARAGE WHEN THIS OCCURRED.
Corrective Action:
MY WINDSHIELD CRACKED IN ONE CORNER FOR NO REASON. I'M WORRIED ABOUT THE STABILITY OF THE ENTIRE WINDSHIELD. THE CAR WAS PARKED IN A LOCKED GARAGE WHEN THIS OCCURRED.
Additional Notes:
MY WINDSHIELD CRACKED IN ONE CORNER FOR NO REASON. I'M WORRIED ABOUT THE STABILITY OF THE ENTIRE WINDSHIELD. THE CAR WAS PARKED IN A LOCKED GARAGE WHEN THIS OCCURRED.
Mfg Campaign: 11310774
Recall Date: Feb 22, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY WINDSHIELD CRACKED IN ONE CORNER FOR NO REASON. I'M WORRIED ABOUT THE STABILITY OF THE ENTIRE WINDSHIELD. THE CAR WAS PARKED IN A LOCKED GARAGE WHEN THIS OCCURRED.
Corrective Action:
MY WINDSHIELD CRACKED IN ONE CORNER FOR NO REASON. I'M WORRIED ABOUT THE STABILITY OF THE ENTIRE WINDSHIELD. THE CAR WAS PARKED IN A LOCKED GARAGE WHEN THIS OCCURRED.
Additional Notes:
MY WINDSHIELD CRACKED IN ONE CORNER FOR NO REASON. I'M WORRIED ABOUT THE STABILITY OF THE ENTIRE WINDSHIELD. THE CAR WAS PARKED IN A LOCKED GARAGE WHEN THIS OCCURRED.
Mfg Campaign: 11310774
Recall Date: Feb 22, 2020
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I RECEIVED A NOTICE FROM SUBARU DESCRIBED AS A SERVICE PROGRAM WUR-03. THEREFORE IT IS NOT A RECALL LIKE THE ECM AND PCV VALVE ISSUES. I WAS UNABLE TO MAKE AN APPOINTMENT SINCE I RECEIVED THE NOTICE SO CLOSE TO THE HOLIDAY. UNFORTUNATELY I WAS INVOLVED IN A TRAFFIC ACCIDENT BEFORE I WAS ABLE TO GET THE VEHICLE IN FOR THE SERVICE. THE SERVICE IS EXPLAINED AS AN ISSUE WITH THE BRAKE HOSES WHERE FLUID SEEPS BETWEEN THE LAYERS OF THE HOSES. SO, SUBARU WANTS TO REPLACE ALL 4 OF THE BRAKE HOSES AT NO CHARGE. I AM AN AUTO TECH SO I KNOW THAT ANY INTERNAL BREAKDOWN OF A BRAKE HOSE INTERFERES WITH THE ABILITY OF THE BRAKE SYSTEM PERFORMING PROPERLY. WHAT HAPPENED DURING THE ACCIDENT IN QUESTION IS THAT THE VEHICLE FAILED TO STOP IN TIME CAUSING MY VEHICLE TO STRIKE THE VEHICLE IN FRONT OF ME. THERE WAS SUFFICIENT SPACE FOR THE VEHICLE STOP WITHOUT STRIKING THE OTHER VEHICLE. BUT WHEN I PRESSED THE BRAKES I HEARD A NOISE, ALMOST LIKE THE ABS PUMP OVER-PRESSURIZING, THE BRAKE PEDAL VIBRATED AND PUSHED BACK AGAINST MY FOOT SLIGHTLY AS MY VEHICLE SLID INTO THE BACK OF THE CAR IN FRONT OF ME. AT THE TIME OF THE ACCIDENT THE ROADS WERE DRY AND IT WAS SUNNY ABOUT 50 DEGREES. IN OTHER WORDS, ABSOLUTELY NO REASON FOR MY VEHICLE TO SLIDE.
Corrective Action:
I RECEIVED A NOTICE FROM SUBARU DESCRIBED AS A SERVICE PROGRAM WUR-03. THEREFORE IT IS NOT A RECALL LIKE THE ECM AND PCV VALVE ISSUES. I WAS UNABLE TO MAKE AN APPOINTMENT SINCE I RECEIVED THE NOTICE SO CLOSE TO THE HOLIDAY. UNFORTUNATELY I WAS INVOLVED IN A TRAFFIC ACCIDENT BEFORE I WAS ABLE TO GET THE VEHICLE IN FOR THE SERVICE. THE SERVICE IS EXPLAINED AS AN ISSUE WITH THE BRAKE HOSES WHERE FLUID SEEPS BETWEEN THE LAYERS OF THE HOSES. SO, SUBARU WANTS TO REPLACE ALL 4 OF THE BRAKE HOSES AT NO CHARGE. I AM AN AUTO TECH SO I KNOW THAT ANY INTERNAL BREAKDOWN OF A BRAKE HOSE INTERFERES WITH THE ABILITY OF THE BRAKE SYSTEM PERFORMING PROPERLY. WHAT HAPPENED DURING THE ACCIDENT IN QUESTION IS THAT THE VEHICLE FAILED TO STOP IN TIME CAUSING MY VEHICLE TO STRIKE THE VEHICLE IN FRONT OF ME. THERE WAS SUFFICIENT SPACE FOR THE VEHICLE STOP WITHOUT STRIKING THE OTHER VEHICLE. BUT WHEN I PRESSED THE BRAKES I HEARD A NOISE, ALMOST LIKE THE ABS PUMP OVER-PRESSURIZING, THE BRAKE PEDAL VIBRATED AND PUSHED BACK AGAINST MY FOOT SLIGHTLY AS MY VEHICLE SLID INTO THE BACK OF THE CAR IN FRONT OF ME. AT THE TIME OF THE ACCIDENT THE ROADS WERE DRY AND IT WAS SUNNY ABOUT 50 DEGREES. IN OTHER WORDS, ABSOLUTELY NO REASON FOR MY VEHICLE TO SLIDE.
Additional Notes:
I RECEIVED A NOTICE FROM SUBARU DESCRIBED AS A SERVICE PROGRAM WUR-03. THEREFORE IT IS NOT A RECALL LIKE THE ECM AND PCV VALVE ISSUES. I WAS UNABLE TO MAKE AN APPOINTMENT SINCE I RECEIVED THE NOTICE SO CLOSE TO THE HOLIDAY. UNFORTUNATELY I WAS INVOLVED IN A TRAFFIC ACCIDENT BEFORE I WAS ABLE TO GET THE VEHICLE IN FOR THE SERVICE. THE SERVICE IS EXPLAINED AS AN ISSUE WITH THE BRAKE HOSES WHERE FLUID SEEPS BETWEEN THE LAYERS OF THE HOSES. SO, SUBARU WANTS TO REPLACE ALL 4 OF THE BRAKE HOSES AT NO CHARGE. I AM AN AUTO TECH SO I KNOW THAT ANY INTERNAL BREAKDOWN OF A BRAKE HOSE INTERFERES WITH THE ABILITY OF THE BRAKE SYSTEM PERFORMING PROPERLY. WHAT HAPPENED DURING THE ACCIDENT IN QUESTION IS THAT THE VEHICLE FAILED TO STOP IN TIME CAUSING MY VEHICLE TO STRIKE THE VEHICLE IN FRONT OF ME. THERE WAS SUFFICIENT SPACE FOR THE VEHICLE STOP WITHOUT STRIKING THE OTHER VEHICLE. BUT WHEN I PRESSED THE BRAKES I HEARD A NOISE, ALMOST LIKE THE ABS PUMP OVER-PRESSURIZING, THE BRAKE PEDAL VIBRATED AND PUSHED BACK AGAINST MY FOOT SLIGHTLY AS MY VEHICLE SLID INTO THE BACK OF THE CAR IN FRONT OF ME. AT THE TIME OF THE ACCIDENT THE ROADS WERE DRY AND IT WAS SUNNY ABOUT 50 DEGREES. IN OTHER WORDS, ABSOLUTELY NO REASON FOR MY VEHICLE TO SLIDE.
Mfg Campaign: 11291393
Recall Date: Dec 26, 2019
Subaru Of America, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
2017 SUBARU IMPREZA. CONSUMER WRITES IN REGARDS TO DEALERS PUTTING AFTRMARKET PARTS ON VEHICLE DURING REPAIR AND REMOVING ORIGNAL SUBARU PARTS. *LD *JS
Corrective Action:
2017 SUBARU IMPREZA. CONSUMER WRITES IN REGARDS TO DEALERS PUTTING AFTRMARKET PARTS ON VEHICLE DURING REPAIR AND REMOVING ORIGNAL SUBARU PARTS. *LD *JS
Additional Notes:
2017 SUBARU IMPREZA. CONSUMER WRITES IN REGARDS TO DEALERS PUTTING AFTRMARKET PARTS ON VEHICLE DURING REPAIR AND REMOVING ORIGNAL SUBARU PARTS. *LD *JS
Mfg Campaign: 11287330
Recall Date: Dec 12, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THERE ARE TWO SEPARATE ISSUES WITH THIS VEHICLE WHICH HAS NOT BEEN RESOLVED THROUGH DEALERS HELP AND NO RECALLS HAVE BEEN ISSUED YET FOR THESE PROBLEMS. FIRST: THE ENGINE STALLS AROUND 16 TO 11 MPH. THE ACCELERATION SLOWS DOWN RAPIDLY AFTER 16-15MPH THEN IT RAMPS UP AT 13MPH AND THEN SLOWS DOWN AROUND 11 MPH SPEEDS. THIS ISSUE HAS BEEN PERSISTENT SINCE THE OWNERSHIP OF THE VEHICLE. NHTSA NEEDS TO LOOK INTO THIS PROBLEM SINCE IT CAN BE A POTENTIAL SAFETY RISK AND CAN CAUSE ACCIDENTS. SECOND: THE BATTERY ON THIS VEHICLE WAS DEAD SUDDENLY OVER NIGHT WITHOUT ANY VISIBLE CLUES. NO MAP OR DOME LIGHTS WERE KEPT ON. THE VEHICLE WAS SWITCHED OFF PROPERLY AND NEXT MORNING THE BATTERY WAS DEAD. SOMEWHERE IN THE VEHICLE (THE SUSPECT IS INFOTAINMENT SYSTEM) THE BATTERY IS DRAINING. THIS HAS HAPPENED TWICE AND HAD TO CHANGE THE BATTERIES. THESE ISSUES ARE HUGE SAFETY HAZARDS THAT NEEDS TO BE ADDRESS IMMEDIATELY.
Corrective Action:
THERE ARE TWO SEPARATE ISSUES WITH THIS VEHICLE WHICH HAS NOT BEEN RESOLVED THROUGH DEALERS HELP AND NO RECALLS HAVE BEEN ISSUED YET FOR THESE PROBLEMS. FIRST: THE ENGINE STALLS AROUND 16 TO 11 MPH. THE ACCELERATION SLOWS DOWN RAPIDLY AFTER 16-15MPH THEN IT RAMPS UP AT 13MPH AND THEN SLOWS DOWN AROUND 11 MPH SPEEDS. THIS ISSUE HAS BEEN PERSISTENT SINCE THE OWNERSHIP OF THE VEHICLE. NHTSA NEEDS TO LOOK INTO THIS PROBLEM SINCE IT CAN BE A POTENTIAL SAFETY RISK AND CAN CAUSE ACCIDENTS. SECOND: THE BATTERY ON THIS VEHICLE WAS DEAD SUDDENLY OVER NIGHT WITHOUT ANY VISIBLE CLUES. NO MAP OR DOME LIGHTS WERE KEPT ON. THE VEHICLE WAS SWITCHED OFF PROPERLY AND NEXT MORNING THE BATTERY WAS DEAD. SOMEWHERE IN THE VEHICLE (THE SUSPECT IS INFOTAINMENT SYSTEM) THE BATTERY IS DRAINING. THIS HAS HAPPENED TWICE AND HAD TO CHANGE THE BATTERIES. THESE ISSUES ARE HUGE SAFETY HAZARDS THAT NEEDS TO BE ADDRESS IMMEDIATELY.
Additional Notes:
THERE ARE TWO SEPARATE ISSUES WITH THIS VEHICLE WHICH HAS NOT BEEN RESOLVED THROUGH DEALERS HELP AND NO RECALLS HAVE BEEN ISSUED YET FOR THESE PROBLEMS. FIRST: THE ENGINE STALLS AROUND 16 TO 11 MPH. THE ACCELERATION SLOWS DOWN RAPIDLY AFTER 16-15MPH THEN IT RAMPS UP AT 13MPH AND THEN SLOWS DOWN AROUND 11 MPH SPEEDS. THIS ISSUE HAS BEEN PERSISTENT SINCE THE OWNERSHIP OF THE VEHICLE. NHTSA NEEDS TO LOOK INTO THIS PROBLEM SINCE IT CAN BE A POTENTIAL SAFETY RISK AND CAN CAUSE ACCIDENTS. SECOND: THE BATTERY ON THIS VEHICLE WAS DEAD SUDDENLY OVER NIGHT WITHOUT ANY VISIBLE CLUES. NO MAP OR DOME LIGHTS WERE KEPT ON. THE VEHICLE WAS SWITCHED OFF PROPERLY AND NEXT MORNING THE BATTERY WAS DEAD. SOMEWHERE IN THE VEHICLE (THE SUSPECT IS INFOTAINMENT SYSTEM) THE BATTERY IS DRAINING. THIS HAS HAPPENED TWICE AND HAD TO CHANGE THE BATTERIES. THESE ISSUES ARE HUGE SAFETY HAZARDS THAT NEEDS TO BE ADDRESS IMMEDIATELY.
Mfg Campaign: 11281276
Recall Date: Nov 20, 2019
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THERE ARE TWO SEPARATE ISSUES WITH THIS VEHICLE WHICH HAS NOT BEEN RESOLVED THROUGH DEALERS HELP AND NO RECALLS HAVE BEEN ISSUED YET FOR THESE PROBLEMS. FIRST: THE ENGINE STALLS AROUND 16 TO 11 MPH. THE ACCELERATION SLOWS DOWN RAPIDLY AFTER 16-15MPH THEN IT RAMPS UP AT 13MPH AND THEN SLOWS DOWN AROUND 11 MPH SPEEDS. THIS ISSUE HAS BEEN PERSISTENT SINCE THE OWNERSHIP OF THE VEHICLE. NHTSA NEEDS TO LOOK INTO THIS PROBLEM SINCE IT CAN BE A POTENTIAL SAFETY RISK AND CAN CAUSE ACCIDENTS. SECOND: THE BATTERY ON THIS VEHICLE WAS DEAD SUDDENLY OVER NIGHT WITHOUT ANY VISIBLE CLUES. NO MAP OR DOME LIGHTS WERE KEPT ON. THE VEHICLE WAS SWITCHED OFF PROPERLY AND NEXT MORNING THE BATTERY WAS DEAD. SOMEWHERE IN THE VEHICLE (THE SUSPECT IS INFOTAINMENT SYSTEM) THE BATTERY IS DRAINING. THIS HAS HAPPENED TWICE AND HAD TO CHANGE THE BATTERIES. THESE ISSUES ARE HUGE SAFETY HAZARDS THAT NEEDS TO BE ADDRESS IMMEDIATELY.
Corrective Action:
THERE ARE TWO SEPARATE ISSUES WITH THIS VEHICLE WHICH HAS NOT BEEN RESOLVED THROUGH DEALERS HELP AND NO RECALLS HAVE BEEN ISSUED YET FOR THESE PROBLEMS. FIRST: THE ENGINE STALLS AROUND 16 TO 11 MPH. THE ACCELERATION SLOWS DOWN RAPIDLY AFTER 16-15MPH THEN IT RAMPS UP AT 13MPH AND THEN SLOWS DOWN AROUND 11 MPH SPEEDS. THIS ISSUE HAS BEEN PERSISTENT SINCE THE OWNERSHIP OF THE VEHICLE. NHTSA NEEDS TO LOOK INTO THIS PROBLEM SINCE IT CAN BE A POTENTIAL SAFETY RISK AND CAN CAUSE ACCIDENTS. SECOND: THE BATTERY ON THIS VEHICLE WAS DEAD SUDDENLY OVER NIGHT WITHOUT ANY VISIBLE CLUES. NO MAP OR DOME LIGHTS WERE KEPT ON. THE VEHICLE WAS SWITCHED OFF PROPERLY AND NEXT MORNING THE BATTERY WAS DEAD. SOMEWHERE IN THE VEHICLE (THE SUSPECT IS INFOTAINMENT SYSTEM) THE BATTERY IS DRAINING. THIS HAS HAPPENED TWICE AND HAD TO CHANGE THE BATTERIES. THESE ISSUES ARE HUGE SAFETY HAZARDS THAT NEEDS TO BE ADDRESS IMMEDIATELY.
Additional Notes:
THERE ARE TWO SEPARATE ISSUES WITH THIS VEHICLE WHICH HAS NOT BEEN RESOLVED THROUGH DEALERS HELP AND NO RECALLS HAVE BEEN ISSUED YET FOR THESE PROBLEMS. FIRST: THE ENGINE STALLS AROUND 16 TO 11 MPH. THE ACCELERATION SLOWS DOWN RAPIDLY AFTER 16-15MPH THEN IT RAMPS UP AT 13MPH AND THEN SLOWS DOWN AROUND 11 MPH SPEEDS. THIS ISSUE HAS BEEN PERSISTENT SINCE THE OWNERSHIP OF THE VEHICLE. NHTSA NEEDS TO LOOK INTO THIS PROBLEM SINCE IT CAN BE A POTENTIAL SAFETY RISK AND CAN CAUSE ACCIDENTS. SECOND: THE BATTERY ON THIS VEHICLE WAS DEAD SUDDENLY OVER NIGHT WITHOUT ANY VISIBLE CLUES. NO MAP OR DOME LIGHTS WERE KEPT ON. THE VEHICLE WAS SWITCHED OFF PROPERLY AND NEXT MORNING THE BATTERY WAS DEAD. SOMEWHERE IN THE VEHICLE (THE SUSPECT IS INFOTAINMENT SYSTEM) THE BATTERY IS DRAINING. THIS HAS HAPPENED TWICE AND HAD TO CHANGE THE BATTERIES. THESE ISSUES ARE HUGE SAFETY HAZARDS THAT NEEDS TO BE ADDRESS IMMEDIATELY.
Mfg Campaign: 11281276
Recall Date: Nov 20, 2019
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THERE ARE TWO SEPARATE ISSUES WITH THIS VEHICLE WHICH HAS NOT BEEN RESOLVED THROUGH DEALERS HELP AND NO RECALLS HAVE BEEN ISSUED YET FOR THESE PROBLEMS. FIRST: THE ENGINE STALLS AROUND 16 TO 11 MPH. THE ACCELERATION SLOWS DOWN RAPIDLY AFTER 16-15MPH THEN IT RAMPS UP AT 13MPH AND THEN SLOWS DOWN AROUND 11 MPH SPEEDS. THIS ISSUE HAS BEEN PERSISTENT SINCE THE OWNERSHIP OF THE VEHICLE. NHTSA NEEDS TO LOOK INTO THIS PROBLEM SINCE IT CAN BE A POTENTIAL SAFETY RISK AND CAN CAUSE ACCIDENTS. SECOND: THE BATTERY ON THIS VEHICLE WAS DEAD SUDDENLY OVER NIGHT WITHOUT ANY VISIBLE CLUES. NO MAP OR DOME LIGHTS WERE KEPT ON. THE VEHICLE WAS SWITCHED OFF PROPERLY AND NEXT MORNING THE BATTERY WAS DEAD. SOMEWHERE IN THE VEHICLE (THE SUSPECT IS INFOTAINMENT SYSTEM) THE BATTERY IS DRAINING. THIS HAS HAPPENED TWICE AND HAD TO CHANGE THE BATTERIES. THESE ISSUES ARE HUGE SAFETY HAZARDS THAT NEEDS TO BE ADDRESS IMMEDIATELY.
Corrective Action:
THERE ARE TWO SEPARATE ISSUES WITH THIS VEHICLE WHICH HAS NOT BEEN RESOLVED THROUGH DEALERS HELP AND NO RECALLS HAVE BEEN ISSUED YET FOR THESE PROBLEMS. FIRST: THE ENGINE STALLS AROUND 16 TO 11 MPH. THE ACCELERATION SLOWS DOWN RAPIDLY AFTER 16-15MPH THEN IT RAMPS UP AT 13MPH AND THEN SLOWS DOWN AROUND 11 MPH SPEEDS. THIS ISSUE HAS BEEN PERSISTENT SINCE THE OWNERSHIP OF THE VEHICLE. NHTSA NEEDS TO LOOK INTO THIS PROBLEM SINCE IT CAN BE A POTENTIAL SAFETY RISK AND CAN CAUSE ACCIDENTS. SECOND: THE BATTERY ON THIS VEHICLE WAS DEAD SUDDENLY OVER NIGHT WITHOUT ANY VISIBLE CLUES. NO MAP OR DOME LIGHTS WERE KEPT ON. THE VEHICLE WAS SWITCHED OFF PROPERLY AND NEXT MORNING THE BATTERY WAS DEAD. SOMEWHERE IN THE VEHICLE (THE SUSPECT IS INFOTAINMENT SYSTEM) THE BATTERY IS DRAINING. THIS HAS HAPPENED TWICE AND HAD TO CHANGE THE BATTERIES. THESE ISSUES ARE HUGE SAFETY HAZARDS THAT NEEDS TO BE ADDRESS IMMEDIATELY.
Additional Notes:
THERE ARE TWO SEPARATE ISSUES WITH THIS VEHICLE WHICH HAS NOT BEEN RESOLVED THROUGH DEALERS HELP AND NO RECALLS HAVE BEEN ISSUED YET FOR THESE PROBLEMS. FIRST: THE ENGINE STALLS AROUND 16 TO 11 MPH. THE ACCELERATION SLOWS DOWN RAPIDLY AFTER 16-15MPH THEN IT RAMPS UP AT 13MPH AND THEN SLOWS DOWN AROUND 11 MPH SPEEDS. THIS ISSUE HAS BEEN PERSISTENT SINCE THE OWNERSHIP OF THE VEHICLE. NHTSA NEEDS TO LOOK INTO THIS PROBLEM SINCE IT CAN BE A POTENTIAL SAFETY RISK AND CAN CAUSE ACCIDENTS. SECOND: THE BATTERY ON THIS VEHICLE WAS DEAD SUDDENLY OVER NIGHT WITHOUT ANY VISIBLE CLUES. NO MAP OR DOME LIGHTS WERE KEPT ON. THE VEHICLE WAS SWITCHED OFF PROPERLY AND NEXT MORNING THE BATTERY WAS DEAD. SOMEWHERE IN THE VEHICLE (THE SUSPECT IS INFOTAINMENT SYSTEM) THE BATTERY IS DRAINING. THIS HAS HAPPENED TWICE AND HAD TO CHANGE THE BATTERIES. THESE ISSUES ARE HUGE SAFETY HAZARDS THAT NEEDS TO BE ADDRESS IMMEDIATELY.
Mfg Campaign: 11281276
Recall Date: Nov 20, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED AFTER TAKING SMALL ROAD DEBRIS TO WINDSHIELD WHILE DRIVING APPROX 55 MPH ON A HIGHWAY. IMMEDIATELY AFTER DEBRIS HIT WINDSHIELD BEGAN TO SPLINTER AND CRACK WHICH WORSENED INTO A 8-10" LONG DAMAGE MAKING THE WINDSHIELD INELIGIBLE FOR REPAIR. WINDSHIELD REQUIRED REPLACEMENT
Corrective Action:
WINDSHIELD CRACKED AFTER TAKING SMALL ROAD DEBRIS TO WINDSHIELD WHILE DRIVING APPROX 55 MPH ON A HIGHWAY. IMMEDIATELY AFTER DEBRIS HIT WINDSHIELD BEGAN TO SPLINTER AND CRACK WHICH WORSENED INTO A 8-10" LONG DAMAGE MAKING THE WINDSHIELD INELIGIBLE FOR REPAIR. WINDSHIELD REQUIRED REPLACEMENT
Additional Notes:
WINDSHIELD CRACKED AFTER TAKING SMALL ROAD DEBRIS TO WINDSHIELD WHILE DRIVING APPROX 55 MPH ON A HIGHWAY. IMMEDIATELY AFTER DEBRIS HIT WINDSHIELD BEGAN TO SPLINTER AND CRACK WHICH WORSENED INTO A 8-10" LONG DAMAGE MAKING THE WINDSHIELD INELIGIBLE FOR REPAIR. WINDSHIELD REQUIRED REPLACEMENT
Mfg Campaign: 11280291
Recall Date: Nov 15, 2019
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU IMPREZA. WHEN THE CONTACT ATTEMPTED TO ACCELERATE, THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS LATER TAKEN TO HERITAGE SUBARU OWINGS MILLS (9808 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (888) 553-0026) WHERE THE TECHNICIAN REPLACED THE BATTERY; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V743000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU IMPREZA. WHEN THE CONTACT ATTEMPTED TO ACCELERATE, THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS LATER TAKEN TO HERITAGE SUBARU OWINGS MILLS (9808 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (888) 553-0026) WHERE THE TECHNICIAN REPLACED THE BATTERY; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V743000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU IMPREZA. WHEN THE CONTACT ATTEMPTED TO ACCELERATE, THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS LATER TAKEN TO HERITAGE SUBARU OWINGS MILLS (9808 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (888) 553-0026) WHERE THE TECHNICIAN REPLACED THE BATTERY; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V743000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,500.
Mfg Campaign: 11278649
Recall Date: Nov 7, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
3 CRACKED WINDSHIEDS IN LESS THAN 2 YEARS SPONTANEOUSLY CRACKED WINDSHIELDS TWICE WHILE PARKED
Corrective Action:
3 CRACKED WINDSHIEDS IN LESS THAN 2 YEARS SPONTANEOUSLY CRACKED WINDSHIELDS TWICE WHILE PARKED
Additional Notes:
3 CRACKED WINDSHIEDS IN LESS THAN 2 YEARS SPONTANEOUSLY CRACKED WINDSHIELDS TWICE WHILE PARKED
Mfg Campaign: 11271329
Recall Date: Oct 27, 2019
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU IMPREZA. WHILE THE CONTACT WAS COASTING THE VEHICLE FORWARD IN THE DRIVEWAY, IT INDEPENDENTLY SURGED FORWARD WITHOUT WARNING AND CRASHED INTO THE GARAGE DOOR. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE BEFORE AND THAT THE EYESIGHT AUTOMATIC BRAKING FEATURE FAILED TO ACTIVATE DURING EACH OCCURRENCE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE DEALER (BEYER SUBARU, 7416 RICHMOND HWY, ALEXANDRIA, VA 22306, 703-768-5800) WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO AN INDEPENDENT BODY SHOP FIRST AND THEN BRING IT TO THEM FOR DIAGNOSTIC TESTING. THE CONTACT EMAILED THE MANUFACTURER REGARDING THE FAILURE. THE VEHICLE REMAINED ON THE CONTACT'S PROPERTY AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. *TT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU IMPREZA. WHILE THE CONTACT WAS COASTING THE VEHICLE FORWARD IN THE DRIVEWAY, IT INDEPENDENTLY SURGED FORWARD WITHOUT WARNING AND CRASHED INTO THE GARAGE DOOR. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE BEFORE AND THAT THE EYESIGHT AUTOMATIC BRAKING FEATURE FAILED TO ACTIVATE DURING EACH OCCURRENCE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE DEALER (BEYER SUBARU, 7416 RICHMOND HWY, ALEXANDRIA, VA 22306, 703-768-5800) WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO AN INDEPENDENT BODY SHOP FIRST AND THEN BRING IT TO THEM FOR DIAGNOSTIC TESTING. THE CONTACT EMAILED THE MANUFACTURER REGARDING THE FAILURE. THE VEHICLE REMAINED ON THE CONTACT'S PROPERTY AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. *TT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU IMPREZA. WHILE THE CONTACT WAS COASTING THE VEHICLE FORWARD IN THE DRIVEWAY, IT INDEPENDENTLY SURGED FORWARD WITHOUT WARNING AND CRASHED INTO THE GARAGE DOOR. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE BEFORE AND THAT THE EYESIGHT AUTOMATIC BRAKING FEATURE FAILED TO ACTIVATE DURING EACH OCCURRENCE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE DEALER (BEYER SUBARU, 7416 RICHMOND HWY, ALEXANDRIA, VA 22306, 703-768-5800) WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO AN INDEPENDENT BODY SHOP FIRST AND THEN BRING IT TO THEM FOR DIAGNOSTIC TESTING. THE CONTACT EMAILED THE MANUFACTURER REGARDING THE FAILURE. THE VEHICLE REMAINED ON THE CONTACT'S PROPERTY AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. *TT*JB
Mfg Campaign: 11268614
Recall Date: Oct 15, 2019
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU IMPREZA. WHILE THE CONTACT WAS COASTING THE VEHICLE FORWARD IN THE DRIVEWAY, IT INDEPENDENTLY SURGED FORWARD WITHOUT WARNING AND CRASHED INTO THE GARAGE DOOR. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE BEFORE AND THAT THE EYESIGHT AUTOMATIC BRAKING FEATURE FAILED TO ACTIVATE DURING EACH OCCURRENCE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE DEALER (BEYER SUBARU, 7416 RICHMOND HWY, ALEXANDRIA, VA 22306, 703-768-5800) WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO AN INDEPENDENT BODY SHOP FIRST AND THEN BRING IT TO THEM FOR DIAGNOSTIC TESTING. THE CONTACT EMAILED THE MANUFACTURER REGARDING THE FAILURE. THE VEHICLE REMAINED ON THE CONTACT'S PROPERTY AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. *TT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU IMPREZA. WHILE THE CONTACT WAS COASTING THE VEHICLE FORWARD IN THE DRIVEWAY, IT INDEPENDENTLY SURGED FORWARD WITHOUT WARNING AND CRASHED INTO THE GARAGE DOOR. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE BEFORE AND THAT THE EYESIGHT AUTOMATIC BRAKING FEATURE FAILED TO ACTIVATE DURING EACH OCCURRENCE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE DEALER (BEYER SUBARU, 7416 RICHMOND HWY, ALEXANDRIA, VA 22306, 703-768-5800) WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO AN INDEPENDENT BODY SHOP FIRST AND THEN BRING IT TO THEM FOR DIAGNOSTIC TESTING. THE CONTACT EMAILED THE MANUFACTURER REGARDING THE FAILURE. THE VEHICLE REMAINED ON THE CONTACT'S PROPERTY AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. *TT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU IMPREZA. WHILE THE CONTACT WAS COASTING THE VEHICLE FORWARD IN THE DRIVEWAY, IT INDEPENDENTLY SURGED FORWARD WITHOUT WARNING AND CRASHED INTO THE GARAGE DOOR. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE BEFORE AND THAT THE EYESIGHT AUTOMATIC BRAKING FEATURE FAILED TO ACTIVATE DURING EACH OCCURRENCE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE DEALER (BEYER SUBARU, 7416 RICHMOND HWY, ALEXANDRIA, VA 22306, 703-768-5800) WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO AN INDEPENDENT BODY SHOP FIRST AND THEN BRING IT TO THEM FOR DIAGNOSTIC TESTING. THE CONTACT EMAILED THE MANUFACTURER REGARDING THE FAILURE. THE VEHICLE REMAINED ON THE CONTACT'S PROPERTY AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. *TT*JB
Mfg Campaign: 11268614
Recall Date: Oct 15, 2019
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I DRIVE APPROX. 145 MILES A DAY FOR WORK; NORMAL HIGHWAY DRIVING. I BOUGHT MY CAR 2.5 YEARS AGO AND HAVE JUST OVER 96,000 MILES ON IT. IN THIS TIME SPAN I'VE HAD TO REPLACE TWO WHEEL BEARINGS; 40,000 MILES AND 96,000 MILES. THIS SEEMS TO ME TO BE A HIGH RATE OF WEAR ON A FAIRLY CRITICAL PART.
Corrective Action:
I DRIVE APPROX. 145 MILES A DAY FOR WORK; NORMAL HIGHWAY DRIVING. I BOUGHT MY CAR 2.5 YEARS AGO AND HAVE JUST OVER 96,000 MILES ON IT. IN THIS TIME SPAN I'VE HAD TO REPLACE TWO WHEEL BEARINGS; 40,000 MILES AND 96,000 MILES. THIS SEEMS TO ME TO BE A HIGH RATE OF WEAR ON A FAIRLY CRITICAL PART.
Additional Notes:
I DRIVE APPROX. 145 MILES A DAY FOR WORK; NORMAL HIGHWAY DRIVING. I BOUGHT MY CAR 2.5 YEARS AGO AND HAVE JUST OVER 96,000 MILES ON IT. IN THIS TIME SPAN I'VE HAD TO REPLACE TWO WHEEL BEARINGS; 40,000 MILES AND 96,000 MILES. THIS SEEMS TO ME TO BE A HIGH RATE OF WEAR ON A FAIRLY CRITICAL PART.
Mfg Campaign: 11266485
Recall Date: Oct 5, 2019
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
STARTED THE CAR IT WAS ON PARK, THE CAR ACCELERATED TO 5RPM IN A MATTER OF SECONDS ENGINE SOUNDED LIKE AN AIRPLANE, I SHUT THE CAR AND REPEATED THE SAME PROCEDURE 3 TIMES. CALLED THE DEALER AND HAD IT TOWED THERE. THE FIRST TIME I COMPLAINED WAS AND TOOK IT TO THE DEALER IT WAS ACCELERATING ON HIGH BUT THEY REPROGAMMED IT. WAS STATIONARY ON CITY STREET
Corrective Action:
STARTED THE CAR IT WAS ON PARK, THE CAR ACCELERATED TO 5RPM IN A MATTER OF SECONDS ENGINE SOUNDED LIKE AN AIRPLANE, I SHUT THE CAR AND REPEATED THE SAME PROCEDURE 3 TIMES. CALLED THE DEALER AND HAD IT TOWED THERE. THE FIRST TIME I COMPLAINED WAS AND TOOK IT TO THE DEALER IT WAS ACCELERATING ON HIGH BUT THEY REPROGAMMED IT. WAS STATIONARY ON CITY STREET
Additional Notes:
STARTED THE CAR IT WAS ON PARK, THE CAR ACCELERATED TO 5RPM IN A MATTER OF SECONDS ENGINE SOUNDED LIKE AN AIRPLANE, I SHUT THE CAR AND REPEATED THE SAME PROCEDURE 3 TIMES. CALLED THE DEALER AND HAD IT TOWED THERE. THE FIRST TIME I COMPLAINED WAS AND TOOK IT TO THE DEALER IT WAS ACCELERATING ON HIGH BUT THEY REPROGAMMED IT. WAS STATIONARY ON CITY STREET
Mfg Campaign: 11207668
Recall Date: May 15, 2019
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