SUBARU IMPREZA 2019

Complete listing of complaints and recalls for this vehicle

210
Complaints
38
Recalls

Complaints & Recalls

210 Complaints 38 Recalls

Official Safety Recalls - Important!

38 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Subaru Of America, Inc.
NHTSA Campaign: 22V624000 SAFETY RECALL
188.4K Vehicles Affected
Recall Date: Aug 12, 2022
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza vehicles. The left and right side reflex reflector and left side low beam reflector may inadequately reflect light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Reflectors that do not provide adequate illumination reduce the driver's ability to see and increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the front headlamp assemblies, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRG-22.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRG-22
Notice Date: Nov 15, 2023
Recall Date: Aug 12, 2022
Subaru Of America, Inc.
NHTSA Campaign: 21V587000 SAFETY RECALL
176K Vehicles Affected
Recall Date: Jul 29, 2021
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRG-21
Notice Date: Sep 24, 2021
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
NHTSA Campaign: 21V264000 SAFETY RECALL
466.2K Vehicles Affected
Recall Date: Apr 15, 2021
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.

Potential Risk:
A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
FREE Recall Solution:
Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRE-21
Notice Date: Jun 1, 2021
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
NHTSA Campaign: 20V218000 SAFETY RECALL
188.2K Vehicles Affected
Recall Date: Apr 16, 2020
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.

Potential Risk:
If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRD-20
Notice Date: Jun 4, 2020
Recall Date: Apr 16, 2020
Subaru Of America, Inc.
NHTSA Campaign: 19V743000 SAFETY RECALL
466.2K Vehicles Affected
Recall Date: Oct 18, 2019
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.

Potential Risk:
If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
FREE Recall Solution:
Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WUQ-02
Notice Date: Dec 4, 2019
Recall Date: Oct 18, 2019

Consumer Complaints

210 Complaints
Subaru Of America, Inc.
Campaign: 11244945 Other
Aug 19, 2019
Defect Description:

SUSPENSION

Potential Consequences:

TL* THE CONTACT OWNS A 2019 SUBARU IMPREZA. WHILE DRIVING VARIOUS SPEEDS OVER BUMPS IN THE ROAD, THE CONTACT HEARD AN ABNORMAL DRAGGING, SCRAPING NOISE EMERGING FROM THE DRIVER'S SIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BUSAM SUBARU (6195 DIXIE HWY, FAIRFIELD, OH 45014) WHERE IT WAS DIAGNOSED THAT THE SHOCKS AND STEERING RACK ASSEMBLY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-45992198970. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE FAILURE MILEAGE WAS 600. *BF*JB

Corrective Action:

TL* THE CONTACT OWNS A 2019 SUBARU IMPREZA. WHILE DRIVING VARIOUS SPEEDS OVER BUMPS IN THE ROAD, THE CONTACT HEARD AN ABNORMAL DRAGGING, SCRAPING NOISE EMERGING FROM THE DRIVER'S SIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BUSAM SUBARU (6195 DIXIE HWY, FAIRFIELD, OH 45014) WHERE IT WAS DIAGNOSED THAT THE SHOCKS AND STEERING RACK ASSEMBLY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-45992198970. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE FAILURE MILEAGE WAS 600. *BF*JB

Additional Notes:

TL* THE CONTACT OWNS A 2019 SUBARU IMPREZA. WHILE DRIVING VARIOUS SPEEDS OVER BUMPS IN THE ROAD, THE CONTACT HEARD AN ABNORMAL DRAGGING, SCRAPING NOISE EMERGING FROM THE DRIVER'S SIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BUSAM SUBARU (6195 DIXIE HWY, FAIRFIELD, OH 45014) WHERE IT WAS DIAGNOSED THAT THE SHOCKS AND STEERING RACK ASSEMBLY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-45992198970. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE FAILURE MILEAGE WAS 600. *BF*JB

Manufacturer: SUBARU
Mfg Campaign: 11244945
Notice Date: Aug 19, 2019
Recall Date: Aug 19, 2019
Subaru Of America, Inc.
Campaign: 11243542 Other
Aug 13, 2019
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

WINDSHIELD CRACKED SPONTANEOUSLY. WAS DRIVING DOWN A SMOOTH OPEN ROAD AT 40MPH AND HEARD THE SOUND OF A CRACK. I LOOK TO MY PASSENGER SIDE AND A LONG CRACK WAS THERE. THE CRACK ITSELF STARTS FROM THE BOTTOM OF THE GLASS AND MAKES ITS WAY UP AND ACROSS. AGAIN, DRIVING DOWN AN OPEN ROAD SO THERE WAS NO OTHER VEHICLE IN FRONT OF ME TO KICK UP DEBRIS.

Corrective Action:

WINDSHIELD CRACKED SPONTANEOUSLY. WAS DRIVING DOWN A SMOOTH OPEN ROAD AT 40MPH AND HEARD THE SOUND OF A CRACK. I LOOK TO MY PASSENGER SIDE AND A LONG CRACK WAS THERE. THE CRACK ITSELF STARTS FROM THE BOTTOM OF THE GLASS AND MAKES ITS WAY UP AND ACROSS. AGAIN, DRIVING DOWN AN OPEN ROAD SO THERE WAS NO OTHER VEHICLE IN FRONT OF ME TO KICK UP DEBRIS.

Additional Notes:

WINDSHIELD CRACKED SPONTANEOUSLY. WAS DRIVING DOWN A SMOOTH OPEN ROAD AT 40MPH AND HEARD THE SOUND OF A CRACK. I LOOK TO MY PASSENGER SIDE AND A LONG CRACK WAS THERE. THE CRACK ITSELF STARTS FROM THE BOTTOM OF THE GLASS AND MAKES ITS WAY UP AND ACROSS. AGAIN, DRIVING DOWN AN OPEN ROAD SO THERE WAS NO OTHER VEHICLE IN FRONT OF ME TO KICK UP DEBRIS.

Manufacturer: SUBARU
Mfg Campaign: 11243542
Notice Date: Aug 13, 2019
Recall Date: Aug 13, 2019
Subaru Of America, Inc.
Campaign: 11243254 Other
Aug 12, 2019
Defect Description:

STRUCTURE:BODY

Potential Consequences:

AFTER OWNING THE CAR FOR A MONTH, I NOTICED THE HOOD HAD BECOME UNEVEN WHERE IT MEETS THE FRONT END. I ALSO BEGAN TO NOTICE A WIDER GAP BETWEEN THE HOOD AND THE RIGHT FENDER THAN ON THE LEFT SIDE. THIS GAP HAS WIDENED. WHEN I TOOK THE CAR BACK TO ALBANY SUBARU, THE SERVICE MANAGER MADE SOME ADJUSTMENTS THAT MADE MINIMAL IMPROVEMENTS TO THE HOOD WHERE IT MEETS THE FRONT END, THOUGH IT IS STILL UNEVEN. THE RUBBER GASKET STILL DOESN'T FILL THE GAP. THIS MADE THE GAP BETWEEN THE RIGHT FENDER AND HOOD EVEN WIDER. I TOOK THE CAR BACK TO ALBANY SUBARU. THE SERVICE MANAGER RAISED THE HOOD PAD ON ONE SIDE AND LOWERED IT ALL THE WAY ON THE OTHER SIDE AND DOCUMENTED THE CAR IS WITHIN SUBARU SPECS. I CONTACTED SUBARU. THEY WANT ME TO TAKE THE CAR TO ANOTHER DEALER FOR A SECOND OPINION. I AM WAITING FOR THE SECOND DEALER TO CALL ME BACK TO SCHEDULE AN APPOINTMENT. I HAVE ALREADY SENT SUBARU PHOTOS OF THE PROBLEMS AND MY CONCERN THAT THE GAP IS CONTINUING TO GET WIDER AS I DRIVE. THE OTHER ISSUE IS THE STEERING. THERE HAVE BEEN FOUR TIMES WHERE THE STEERING SEEMS TO MOMENTARILY DISAPPEAR. BY THIS I MEAN I GET THE FEELING THE STEERING WHEEL IS COMPLETELY LOOSE, NO NORMAL TENSION WHILE HOLDING THE STEERING WHEEL STRAIGHT. BY THE TIME I CAN REACT, THE NORMAL TENSION RETURNS TO THE STEERING WHEEL. THE SERVICE MANAGER TOLD ME THIS IS THE LANE DRIFT MONITORING OF THE CAR. I TOLD HIM I EXPERIENCE A QUICK VIBRATION OF THE STEERING WHEEL WHEN DRIFTING LANES, NOT A COMPLETE LOSS OF STEERING. HE IGNORED ME AND SAID THE STEERING IS FINE. NHTSA WEB SITE ONLY LET ME UPLOAD ONE PHOTO. I HAVE FIVE PHOTOS TO SHOW MEASUREMENTS ON ALL SIDES OF THE HOOD GAPS

Corrective Action:

AFTER OWNING THE CAR FOR A MONTH, I NOTICED THE HOOD HAD BECOME UNEVEN WHERE IT MEETS THE FRONT END. I ALSO BEGAN TO NOTICE A WIDER GAP BETWEEN THE HOOD AND THE RIGHT FENDER THAN ON THE LEFT SIDE. THIS GAP HAS WIDENED. WHEN I TOOK THE CAR BACK TO ALBANY SUBARU, THE SERVICE MANAGER MADE SOME ADJUSTMENTS THAT MADE MINIMAL IMPROVEMENTS TO THE HOOD WHERE IT MEETS THE FRONT END, THOUGH IT IS STILL UNEVEN. THE RUBBER GASKET STILL DOESN'T FILL THE GAP. THIS MADE THE GAP BETWEEN THE RIGHT FENDER AND HOOD EVEN WIDER. I TOOK THE CAR BACK TO ALBANY SUBARU. THE SERVICE MANAGER RAISED THE HOOD PAD ON ONE SIDE AND LOWERED IT ALL THE WAY ON THE OTHER SIDE AND DOCUMENTED THE CAR IS WITHIN SUBARU SPECS. I CONTACTED SUBARU. THEY WANT ME TO TAKE THE CAR TO ANOTHER DEALER FOR A SECOND OPINION. I AM WAITING FOR THE SECOND DEALER TO CALL ME BACK TO SCHEDULE AN APPOINTMENT. I HAVE ALREADY SENT SUBARU PHOTOS OF THE PROBLEMS AND MY CONCERN THAT THE GAP IS CONTINUING TO GET WIDER AS I DRIVE. THE OTHER ISSUE IS THE STEERING. THERE HAVE BEEN FOUR TIMES WHERE THE STEERING SEEMS TO MOMENTARILY DISAPPEAR. BY THIS I MEAN I GET THE FEELING THE STEERING WHEEL IS COMPLETELY LOOSE, NO NORMAL TENSION WHILE HOLDING THE STEERING WHEEL STRAIGHT. BY THE TIME I CAN REACT, THE NORMAL TENSION RETURNS TO THE STEERING WHEEL. THE SERVICE MANAGER TOLD ME THIS IS THE LANE DRIFT MONITORING OF THE CAR. I TOLD HIM I EXPERIENCE A QUICK VIBRATION OF THE STEERING WHEEL WHEN DRIFTING LANES, NOT A COMPLETE LOSS OF STEERING. HE IGNORED ME AND SAID THE STEERING IS FINE. NHTSA WEB SITE ONLY LET ME UPLOAD ONE PHOTO. I HAVE FIVE PHOTOS TO SHOW MEASUREMENTS ON ALL SIDES OF THE HOOD GAPS

Additional Notes:

AFTER OWNING THE CAR FOR A MONTH, I NOTICED THE HOOD HAD BECOME UNEVEN WHERE IT MEETS THE FRONT END. I ALSO BEGAN TO NOTICE A WIDER GAP BETWEEN THE HOOD AND THE RIGHT FENDER THAN ON THE LEFT SIDE. THIS GAP HAS WIDENED. WHEN I TOOK THE CAR BACK TO ALBANY SUBARU, THE SERVICE MANAGER MADE SOME ADJUSTMENTS THAT MADE MINIMAL IMPROVEMENTS TO THE HOOD WHERE IT MEETS THE FRONT END, THOUGH IT IS STILL UNEVEN. THE RUBBER GASKET STILL DOESN'T FILL THE GAP. THIS MADE THE GAP BETWEEN THE RIGHT FENDER AND HOOD EVEN WIDER. I TOOK THE CAR BACK TO ALBANY SUBARU. THE SERVICE MANAGER RAISED THE HOOD PAD ON ONE SIDE AND LOWERED IT ALL THE WAY ON THE OTHER SIDE AND DOCUMENTED THE CAR IS WITHIN SUBARU SPECS. I CONTACTED SUBARU. THEY WANT ME TO TAKE THE CAR TO ANOTHER DEALER FOR A SECOND OPINION. I AM WAITING FOR THE SECOND DEALER TO CALL ME BACK TO SCHEDULE AN APPOINTMENT. I HAVE ALREADY SENT SUBARU PHOTOS OF THE PROBLEMS AND MY CONCERN THAT THE GAP IS CONTINUING TO GET WIDER AS I DRIVE. THE OTHER ISSUE IS THE STEERING. THERE HAVE BEEN FOUR TIMES WHERE THE STEERING SEEMS TO MOMENTARILY DISAPPEAR. BY THIS I MEAN I GET THE FEELING THE STEERING WHEEL IS COMPLETELY LOOSE, NO NORMAL TENSION WHILE HOLDING THE STEERING WHEEL STRAIGHT. BY THE TIME I CAN REACT, THE NORMAL TENSION RETURNS TO THE STEERING WHEEL. THE SERVICE MANAGER TOLD ME THIS IS THE LANE DRIFT MONITORING OF THE CAR. I TOLD HIM I EXPERIENCE A QUICK VIBRATION OF THE STEERING WHEEL WHEN DRIFTING LANES, NOT A COMPLETE LOSS OF STEERING. HE IGNORED ME AND SAID THE STEERING IS FINE. NHTSA WEB SITE ONLY LET ME UPLOAD ONE PHOTO. I HAVE FIVE PHOTOS TO SHOW MEASUREMENTS ON ALL SIDES OF THE HOOD GAPS

Manufacturer: SUBARU
Mfg Campaign: 11243254
Notice Date: Aug 12, 2019
Recall Date: Aug 12, 2019
Subaru Of America, Inc.
Campaign: 11243254 Other
Aug 12, 2019
Defect Description:

STEERING

Potential Consequences:

AFTER OWNING THE CAR FOR A MONTH, I NOTICED THE HOOD HAD BECOME UNEVEN WHERE IT MEETS THE FRONT END. I ALSO BEGAN TO NOTICE A WIDER GAP BETWEEN THE HOOD AND THE RIGHT FENDER THAN ON THE LEFT SIDE. THIS GAP HAS WIDENED. WHEN I TOOK THE CAR BACK TO ALBANY SUBARU, THE SERVICE MANAGER MADE SOME ADJUSTMENTS THAT MADE MINIMAL IMPROVEMENTS TO THE HOOD WHERE IT MEETS THE FRONT END, THOUGH IT IS STILL UNEVEN. THE RUBBER GASKET STILL DOESN'T FILL THE GAP. THIS MADE THE GAP BETWEEN THE RIGHT FENDER AND HOOD EVEN WIDER. I TOOK THE CAR BACK TO ALBANY SUBARU. THE SERVICE MANAGER RAISED THE HOOD PAD ON ONE SIDE AND LOWERED IT ALL THE WAY ON THE OTHER SIDE AND DOCUMENTED THE CAR IS WITHIN SUBARU SPECS. I CONTACTED SUBARU. THEY WANT ME TO TAKE THE CAR TO ANOTHER DEALER FOR A SECOND OPINION. I AM WAITING FOR THE SECOND DEALER TO CALL ME BACK TO SCHEDULE AN APPOINTMENT. I HAVE ALREADY SENT SUBARU PHOTOS OF THE PROBLEMS AND MY CONCERN THAT THE GAP IS CONTINUING TO GET WIDER AS I DRIVE. THE OTHER ISSUE IS THE STEERING. THERE HAVE BEEN FOUR TIMES WHERE THE STEERING SEEMS TO MOMENTARILY DISAPPEAR. BY THIS I MEAN I GET THE FEELING THE STEERING WHEEL IS COMPLETELY LOOSE, NO NORMAL TENSION WHILE HOLDING THE STEERING WHEEL STRAIGHT. BY THE TIME I CAN REACT, THE NORMAL TENSION RETURNS TO THE STEERING WHEEL. THE SERVICE MANAGER TOLD ME THIS IS THE LANE DRIFT MONITORING OF THE CAR. I TOLD HIM I EXPERIENCE A QUICK VIBRATION OF THE STEERING WHEEL WHEN DRIFTING LANES, NOT A COMPLETE LOSS OF STEERING. HE IGNORED ME AND SAID THE STEERING IS FINE. NHTSA WEB SITE ONLY LET ME UPLOAD ONE PHOTO. I HAVE FIVE PHOTOS TO SHOW MEASUREMENTS ON ALL SIDES OF THE HOOD GAPS

Corrective Action:

AFTER OWNING THE CAR FOR A MONTH, I NOTICED THE HOOD HAD BECOME UNEVEN WHERE IT MEETS THE FRONT END. I ALSO BEGAN TO NOTICE A WIDER GAP BETWEEN THE HOOD AND THE RIGHT FENDER THAN ON THE LEFT SIDE. THIS GAP HAS WIDENED. WHEN I TOOK THE CAR BACK TO ALBANY SUBARU, THE SERVICE MANAGER MADE SOME ADJUSTMENTS THAT MADE MINIMAL IMPROVEMENTS TO THE HOOD WHERE IT MEETS THE FRONT END, THOUGH IT IS STILL UNEVEN. THE RUBBER GASKET STILL DOESN'T FILL THE GAP. THIS MADE THE GAP BETWEEN THE RIGHT FENDER AND HOOD EVEN WIDER. I TOOK THE CAR BACK TO ALBANY SUBARU. THE SERVICE MANAGER RAISED THE HOOD PAD ON ONE SIDE AND LOWERED IT ALL THE WAY ON THE OTHER SIDE AND DOCUMENTED THE CAR IS WITHIN SUBARU SPECS. I CONTACTED SUBARU. THEY WANT ME TO TAKE THE CAR TO ANOTHER DEALER FOR A SECOND OPINION. I AM WAITING FOR THE SECOND DEALER TO CALL ME BACK TO SCHEDULE AN APPOINTMENT. I HAVE ALREADY SENT SUBARU PHOTOS OF THE PROBLEMS AND MY CONCERN THAT THE GAP IS CONTINUING TO GET WIDER AS I DRIVE. THE OTHER ISSUE IS THE STEERING. THERE HAVE BEEN FOUR TIMES WHERE THE STEERING SEEMS TO MOMENTARILY DISAPPEAR. BY THIS I MEAN I GET THE FEELING THE STEERING WHEEL IS COMPLETELY LOOSE, NO NORMAL TENSION WHILE HOLDING THE STEERING WHEEL STRAIGHT. BY THE TIME I CAN REACT, THE NORMAL TENSION RETURNS TO THE STEERING WHEEL. THE SERVICE MANAGER TOLD ME THIS IS THE LANE DRIFT MONITORING OF THE CAR. I TOLD HIM I EXPERIENCE A QUICK VIBRATION OF THE STEERING WHEEL WHEN DRIFTING LANES, NOT A COMPLETE LOSS OF STEERING. HE IGNORED ME AND SAID THE STEERING IS FINE. NHTSA WEB SITE ONLY LET ME UPLOAD ONE PHOTO. I HAVE FIVE PHOTOS TO SHOW MEASUREMENTS ON ALL SIDES OF THE HOOD GAPS

Additional Notes:

AFTER OWNING THE CAR FOR A MONTH, I NOTICED THE HOOD HAD BECOME UNEVEN WHERE IT MEETS THE FRONT END. I ALSO BEGAN TO NOTICE A WIDER GAP BETWEEN THE HOOD AND THE RIGHT FENDER THAN ON THE LEFT SIDE. THIS GAP HAS WIDENED. WHEN I TOOK THE CAR BACK TO ALBANY SUBARU, THE SERVICE MANAGER MADE SOME ADJUSTMENTS THAT MADE MINIMAL IMPROVEMENTS TO THE HOOD WHERE IT MEETS THE FRONT END, THOUGH IT IS STILL UNEVEN. THE RUBBER GASKET STILL DOESN'T FILL THE GAP. THIS MADE THE GAP BETWEEN THE RIGHT FENDER AND HOOD EVEN WIDER. I TOOK THE CAR BACK TO ALBANY SUBARU. THE SERVICE MANAGER RAISED THE HOOD PAD ON ONE SIDE AND LOWERED IT ALL THE WAY ON THE OTHER SIDE AND DOCUMENTED THE CAR IS WITHIN SUBARU SPECS. I CONTACTED SUBARU. THEY WANT ME TO TAKE THE CAR TO ANOTHER DEALER FOR A SECOND OPINION. I AM WAITING FOR THE SECOND DEALER TO CALL ME BACK TO SCHEDULE AN APPOINTMENT. I HAVE ALREADY SENT SUBARU PHOTOS OF THE PROBLEMS AND MY CONCERN THAT THE GAP IS CONTINUING TO GET WIDER AS I DRIVE. THE OTHER ISSUE IS THE STEERING. THERE HAVE BEEN FOUR TIMES WHERE THE STEERING SEEMS TO MOMENTARILY DISAPPEAR. BY THIS I MEAN I GET THE FEELING THE STEERING WHEEL IS COMPLETELY LOOSE, NO NORMAL TENSION WHILE HOLDING THE STEERING WHEEL STRAIGHT. BY THE TIME I CAN REACT, THE NORMAL TENSION RETURNS TO THE STEERING WHEEL. THE SERVICE MANAGER TOLD ME THIS IS THE LANE DRIFT MONITORING OF THE CAR. I TOLD HIM I EXPERIENCE A QUICK VIBRATION OF THE STEERING WHEEL WHEN DRIFTING LANES, NOT A COMPLETE LOSS OF STEERING. HE IGNORED ME AND SAID THE STEERING IS FINE. NHTSA WEB SITE ONLY LET ME UPLOAD ONE PHOTO. I HAVE FIVE PHOTOS TO SHOW MEASUREMENTS ON ALL SIDES OF THE HOOD GAPS

Manufacturer: SUBARU
Mfg Campaign: 11243254
Notice Date: Aug 12, 2019
Recall Date: Aug 12, 2019
Subaru Of America, Inc.
Campaign: 11240289 Other
Jul 29, 2019
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

IN LESS THAN 3,000 MILES OF OWNERSHIP THE WINDSHIELD STARTED MAKING CREAKING NOISES AND WITHIN TWO WEEKS IT SUDDENLY GAVE WAY TO A STRESS CRACK ABOUT 14 INCHES LONG ABOUT TWO-THIRDS OF THE WAY UP THE WINDSHIELD ON THE PASSENGER SIDE STARTING AT THE EDGE OF THE WINDSHIELD.

Corrective Action:

IN LESS THAN 3,000 MILES OF OWNERSHIP THE WINDSHIELD STARTED MAKING CREAKING NOISES AND WITHIN TWO WEEKS IT SUDDENLY GAVE WAY TO A STRESS CRACK ABOUT 14 INCHES LONG ABOUT TWO-THIRDS OF THE WAY UP THE WINDSHIELD ON THE PASSENGER SIDE STARTING AT THE EDGE OF THE WINDSHIELD.

Additional Notes:

IN LESS THAN 3,000 MILES OF OWNERSHIP THE WINDSHIELD STARTED MAKING CREAKING NOISES AND WITHIN TWO WEEKS IT SUDDENLY GAVE WAY TO A STRESS CRACK ABOUT 14 INCHES LONG ABOUT TWO-THIRDS OF THE WAY UP THE WINDSHIELD ON THE PASSENGER SIDE STARTING AT THE EDGE OF THE WINDSHIELD.

Manufacturer: SUBARU
Mfg Campaign: 11240289
Notice Date: Jul 29, 2019
Recall Date: Jul 29, 2019
Subaru Of America, Inc.
Campaign: 11222002 Other
Jun 23, 2019
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

THE WINDSHIELD SPONTANEOUSLY CRACKED WHILE THE CAR WAS SITTING IN THE DRIVEWAY. THE CAR HAS 3,000 MILES AND THE WAS NO PREVIOUS ROCK OR STONE IMPACT OR CHIP.

Corrective Action:

THE WINDSHIELD SPONTANEOUSLY CRACKED WHILE THE CAR WAS SITTING IN THE DRIVEWAY. THE CAR HAS 3,000 MILES AND THE WAS NO PREVIOUS ROCK OR STONE IMPACT OR CHIP.

Additional Notes:

THE WINDSHIELD SPONTANEOUSLY CRACKED WHILE THE CAR WAS SITTING IN THE DRIVEWAY. THE CAR HAS 3,000 MILES AND THE WAS NO PREVIOUS ROCK OR STONE IMPACT OR CHIP.

Manufacturer: SUBARU
Mfg Campaign: 11222002
Notice Date: Jun 23, 2019
Recall Date: Jun 23, 2019
Subaru Of America, Inc.
Campaign: 11221895 Other
Jun 22, 2019
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

WINDSHIELD SPONTANEOUSLY CRACKED. I WAS PULLING OUT OF DRIVEWAY AND STOPPED TO PLUG IN MY PHONE WHEN THE WINDSHIELD POPPED AND CRACKED. THERE WAS NO FLYING DEBRIS THAT HIT THE WINDSHIELD THEN OR PREVIOUSLY. WE TOOK TO DEALERSHIP FOR ASSESSMENT BECAUSE WE FELT IT WAS A STRESS CRACK, BUT THEY SAID IT WASN'T AND THEY WOULDN'T REPLACE IT.

Corrective Action:

WINDSHIELD SPONTANEOUSLY CRACKED. I WAS PULLING OUT OF DRIVEWAY AND STOPPED TO PLUG IN MY PHONE WHEN THE WINDSHIELD POPPED AND CRACKED. THERE WAS NO FLYING DEBRIS THAT HIT THE WINDSHIELD THEN OR PREVIOUSLY. WE TOOK TO DEALERSHIP FOR ASSESSMENT BECAUSE WE FELT IT WAS A STRESS CRACK, BUT THEY SAID IT WASN'T AND THEY WOULDN'T REPLACE IT.

Additional Notes:

WINDSHIELD SPONTANEOUSLY CRACKED. I WAS PULLING OUT OF DRIVEWAY AND STOPPED TO PLUG IN MY PHONE WHEN THE WINDSHIELD POPPED AND CRACKED. THERE WAS NO FLYING DEBRIS THAT HIT THE WINDSHIELD THEN OR PREVIOUSLY. WE TOOK TO DEALERSHIP FOR ASSESSMENT BECAUSE WE FELT IT WAS A STRESS CRACK, BUT THEY SAID IT WASN'T AND THEY WOULDN'T REPLACE IT.

Manufacturer: SUBARU
Mfg Campaign: 11221895
Notice Date: Jun 22, 2019
Recall Date: Jun 22, 2019
Subaru Of America, Inc.
Campaign: 11195959 Other
Apr 13, 2019
Defect Description:

STEERING

Potential Consequences:

CAR WILL NOT TRACK STRAIGHT. AT 60 MPH+ YOU MUST MAKE CONSTANT SMALL STEERING CORRECTIONS TO KEEP THE CAR IN YOUR LANE. IT CONSTANTLY DARTS SIDE TO SIDE. THE STEERING WHEEL ALSO WILL NOT SELF CENTER AFTER A TURN. YOU HAVE TO PHYSICALLY PULL THE WHEEL BACK TO CENTER THE LAST 5 DEGREES TO GET THE CAR TO GO STRAIGHT. THERE IS NO ONCENTER FEEL IN THE STEERING. THE DEALER TRIED ALIGNMENT TO NO AVAIL. DEALER DROVE 2 OTHER NEW CARS OFF HIS LOT AND NOTICED THE SAME CONDITION SO HE CONTACTED SUBARU

Corrective Action:

CAR WILL NOT TRACK STRAIGHT. AT 60 MPH+ YOU MUST MAKE CONSTANT SMALL STEERING CORRECTIONS TO KEEP THE CAR IN YOUR LANE. IT CONSTANTLY DARTS SIDE TO SIDE. THE STEERING WHEEL ALSO WILL NOT SELF CENTER AFTER A TURN. YOU HAVE TO PHYSICALLY PULL THE WHEEL BACK TO CENTER THE LAST 5 DEGREES TO GET THE CAR TO GO STRAIGHT. THERE IS NO ONCENTER FEEL IN THE STEERING. THE DEALER TRIED ALIGNMENT TO NO AVAIL. DEALER DROVE 2 OTHER NEW CARS OFF HIS LOT AND NOTICED THE SAME CONDITION SO HE CONTACTED SUBARU

Additional Notes:

CAR WILL NOT TRACK STRAIGHT. AT 60 MPH+ YOU MUST MAKE CONSTANT SMALL STEERING CORRECTIONS TO KEEP THE CAR IN YOUR LANE. IT CONSTANTLY DARTS SIDE TO SIDE. THE STEERING WHEEL ALSO WILL NOT SELF CENTER AFTER A TURN. YOU HAVE TO PHYSICALLY PULL THE WHEEL BACK TO CENTER THE LAST 5 DEGREES TO GET THE CAR TO GO STRAIGHT. THERE IS NO ONCENTER FEEL IN THE STEERING. THE DEALER TRIED ALIGNMENT TO NO AVAIL. DEALER DROVE 2 OTHER NEW CARS OFF HIS LOT AND NOTICED THE SAME CONDITION SO HE CONTACTED SUBARU

Manufacturer: SUBARU
Mfg Campaign: 11195959
Notice Date: Apr 13, 2019
Recall Date: Apr 13, 2019
Subaru Of America, Inc.
Campaign: 11185650 Other
Mar 10, 2019
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

AFTER OWNING MY CAR FOR FIVE MONTHS THE WINDSHIELD IS CRACKED AGAIN I HAVE HAD IT REPLACED TWICE ALREADY. THERE IS A SERIOUS DEFECT IN THE WINDSHIELD THAT SUBARU IS USING ON THE IMPREZA VEHICLE

Corrective Action:

AFTER OWNING MY CAR FOR FIVE MONTHS THE WINDSHIELD IS CRACKED AGAIN I HAVE HAD IT REPLACED TWICE ALREADY. THERE IS A SERIOUS DEFECT IN THE WINDSHIELD THAT SUBARU IS USING ON THE IMPREZA VEHICLE

Additional Notes:

AFTER OWNING MY CAR FOR FIVE MONTHS THE WINDSHIELD IS CRACKED AGAIN I HAVE HAD IT REPLACED TWICE ALREADY. THERE IS A SERIOUS DEFECT IN THE WINDSHIELD THAT SUBARU IS USING ON THE IMPREZA VEHICLE

Manufacturer: SUBARU
Mfg Campaign: 11185650
Notice Date: Mar 10, 2019
Recall Date: Mar 10, 2019
Subaru Of America, Inc.
Campaign: 11165423 Other
Jan 5, 2019
Defect Description:

AIR BAGS

Potential Consequences:

SRS AIRBAG LIGHT STAYS ON. CAR ONLY GAS 150 MILES.

Corrective Action:

SRS AIRBAG LIGHT STAYS ON. CAR ONLY GAS 150 MILES.

Additional Notes:

SRS AIRBAG LIGHT STAYS ON. CAR ONLY GAS 150 MILES.

Manufacturer: SUBARU
Mfg Campaign: 11165423
Notice Date: Jan 5, 2019
Recall Date: Jan 5, 2019

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