Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQV-57
Recall Date: Nov 24, 2015
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQU-56
Recall Date: Aug 10, 2015
Consumer Complaints
182 ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car battery dies after the vehicle sits for longer periods (approximately 2 weeks or more?). Roadside assistance has tested battery twice after jumping the vehicle and stated the battery is still healthy. Various Subara owners report similar situations in online forums, and the culprit seems to be a design flaw where the DCM module is trying to connect with the obsolete 3G cellular network, causing a parasitic battery drain.
Corrective Action:
Car battery dies after the vehicle sits for longer periods (approximately 2 weeks or more?). Roadside assistance has tested battery twice after jumping the vehicle and stated the battery is still healthy. Various Subara owners report similar situations in online forums, and the culprit seems to be a design flaw where the DCM module is trying to connect with the obsolete 3G cellular network, causing a parasitic battery drain.
Additional Notes:
Car battery dies after the vehicle sits for longer periods (approximately 2 weeks or more?). Roadside assistance has tested battery twice after jumping the vehicle and stated the battery is still healthy. Various Subara owners report similar situations in online forums, and the culprit seems to be a design flaw where the DCM module is trying to connect with the obsolete 3G cellular network, causing a parasitic battery drain.
Mfg Campaign: 11674386
Recall Date: Jul 17, 2025
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
purchased my 2016 legacy in 2022, I was offered the bronze warranty due to milage. My vehicle was bought back due to loud noises coming from the engine. Was told there was a peze recall and it was fixed. Brought it back to the dealership for the same sound and they found nothing wrong. A few weeks later leaving work, I noticed my muffler was hanging. I took it to a local muffler shop where the repaired it and repaired the heat shield which was loose and knocking up against the exhaust. Still taking my vehicle to the dealership for the warranty clear coat/ zetec and was told that I needed two-wheel bearings and that I was over milage, that it wouldn't be covered. I had both wheel bearing replaced and rear brakes within the first year of having the vehicle. Later part of 2024 my dashboard was lighting up, not allowing any of my safety features to work and I have no traction in the snow. I took the vehicle back to the dealership where I was told that it had a bad valve body, That the vehicle was over the milage for the extended warranty repair. I was sold a lemon, but there is nothing I can do about it.
Corrective Action:
purchased my 2016 legacy in 2022, I was offered the bronze warranty due to milage. My vehicle was bought back due to loud noises coming from the engine. Was told there was a peze recall and it was fixed. Brought it back to the dealership for the same sound and they found nothing wrong. A few weeks later leaving work, I noticed my muffler was hanging. I took it to a local muffler shop where the repaired it and repaired the heat shield which was loose and knocking up against the exhaust. Still taking my vehicle to the dealership for the warranty clear coat/ zetec and was told that I needed two-wheel bearings and that I was over milage, that it wouldn't be covered. I had both wheel bearing replaced and rear brakes within the first year of having the vehicle. Later part of 2024 my dashboard was lighting up, not allowing any of my safety features to work and I have no traction in the snow. I took the vehicle back to the dealership where I was told that it had a bad valve body, That the vehicle was over the milage for the extended warranty repair. I was sold a lemon, but there is nothing I can do about it.
Additional Notes:
purchased my 2016 legacy in 2022, I was offered the bronze warranty due to milage. My vehicle was bought back due to loud noises coming from the engine. Was told there was a peze recall and it was fixed. Brought it back to the dealership for the same sound and they found nothing wrong. A few weeks later leaving work, I noticed my muffler was hanging. I took it to a local muffler shop where the repaired it and repaired the heat shield which was loose and knocking up against the exhaust. Still taking my vehicle to the dealership for the warranty clear coat/ zetec and was told that I needed two-wheel bearings and that I was over milage, that it wouldn't be covered. I had both wheel bearing replaced and rear brakes within the first year of having the vehicle. Later part of 2024 my dashboard was lighting up, not allowing any of my safety features to work and I have no traction in the snow. I took the vehicle back to the dealership where I was told that it had a bad valve body, That the vehicle was over the milage for the extended warranty repair. I was sold a lemon, but there is nothing I can do about it.
Mfg Campaign: 11648634
Recall Date: Mar 17, 2025
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
purchased my 2016 legacy in 2022, I was offered the bronze warranty due to milage. My vehicle was bought back due to loud noises coming from the engine. Was told there was a peze recall and it was fixed. Brought it back to the dealership for the same sound and they found nothing wrong. A few weeks later leaving work, I noticed my muffler was hanging. I took it to a local muffler shop where the repaired it and repaired the heat shield which was loose and knocking up against the exhaust. Still taking my vehicle to the dealership for the warranty clear coat/ zetec and was told that I needed two-wheel bearings and that I was over milage, that it wouldn't be covered. I had both wheel bearing replaced and rear brakes within the first year of having the vehicle. Later part of 2024 my dashboard was lighting up, not allowing any of my safety features to work and I have no traction in the snow. I took the vehicle back to the dealership where I was told that it had a bad valve body, That the vehicle was over the milage for the extended warranty repair. I was sold a lemon, but there is nothing I can do about it.
Corrective Action:
purchased my 2016 legacy in 2022, I was offered the bronze warranty due to milage. My vehicle was bought back due to loud noises coming from the engine. Was told there was a peze recall and it was fixed. Brought it back to the dealership for the same sound and they found nothing wrong. A few weeks later leaving work, I noticed my muffler was hanging. I took it to a local muffler shop where the repaired it and repaired the heat shield which was loose and knocking up against the exhaust. Still taking my vehicle to the dealership for the warranty clear coat/ zetec and was told that I needed two-wheel bearings and that I was over milage, that it wouldn't be covered. I had both wheel bearing replaced and rear brakes within the first year of having the vehicle. Later part of 2024 my dashboard was lighting up, not allowing any of my safety features to work and I have no traction in the snow. I took the vehicle back to the dealership where I was told that it had a bad valve body, That the vehicle was over the milage for the extended warranty repair. I was sold a lemon, but there is nothing I can do about it.
Additional Notes:
purchased my 2016 legacy in 2022, I was offered the bronze warranty due to milage. My vehicle was bought back due to loud noises coming from the engine. Was told there was a peze recall and it was fixed. Brought it back to the dealership for the same sound and they found nothing wrong. A few weeks later leaving work, I noticed my muffler was hanging. I took it to a local muffler shop where the repaired it and repaired the heat shield which was loose and knocking up against the exhaust. Still taking my vehicle to the dealership for the warranty clear coat/ zetec and was told that I needed two-wheel bearings and that I was over milage, that it wouldn't be covered. I had both wheel bearing replaced and rear brakes within the first year of having the vehicle. Later part of 2024 my dashboard was lighting up, not allowing any of my safety features to work and I have no traction in the snow. I took the vehicle back to the dealership where I was told that it had a bad valve body, That the vehicle was over the milage for the extended warranty repair. I was sold a lemon, but there is nothing I can do about it.
Mfg Campaign: 11648634
Recall Date: Mar 17, 2025
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
purchased my 2016 legacy in 2022, I was offered the bronze warranty due to milage. My vehicle was bought back due to loud noises coming from the engine. Was told there was a peze recall and it was fixed. Brought it back to the dealership for the same sound and they found nothing wrong. A few weeks later leaving work, I noticed my muffler was hanging. I took it to a local muffler shop where the repaired it and repaired the heat shield which was loose and knocking up against the exhaust. Still taking my vehicle to the dealership for the warranty clear coat/ zetec and was told that I needed two-wheel bearings and that I was over milage, that it wouldn't be covered. I had both wheel bearing replaced and rear brakes within the first year of having the vehicle. Later part of 2024 my dashboard was lighting up, not allowing any of my safety features to work and I have no traction in the snow. I took the vehicle back to the dealership where I was told that it had a bad valve body, That the vehicle was over the milage for the extended warranty repair. I was sold a lemon, but there is nothing I can do about it.
Corrective Action:
purchased my 2016 legacy in 2022, I was offered the bronze warranty due to milage. My vehicle was bought back due to loud noises coming from the engine. Was told there was a peze recall and it was fixed. Brought it back to the dealership for the same sound and they found nothing wrong. A few weeks later leaving work, I noticed my muffler was hanging. I took it to a local muffler shop where the repaired it and repaired the heat shield which was loose and knocking up against the exhaust. Still taking my vehicle to the dealership for the warranty clear coat/ zetec and was told that I needed two-wheel bearings and that I was over milage, that it wouldn't be covered. I had both wheel bearing replaced and rear brakes within the first year of having the vehicle. Later part of 2024 my dashboard was lighting up, not allowing any of my safety features to work and I have no traction in the snow. I took the vehicle back to the dealership where I was told that it had a bad valve body, That the vehicle was over the milage for the extended warranty repair. I was sold a lemon, but there is nothing I can do about it.
Additional Notes:
purchased my 2016 legacy in 2022, I was offered the bronze warranty due to milage. My vehicle was bought back due to loud noises coming from the engine. Was told there was a peze recall and it was fixed. Brought it back to the dealership for the same sound and they found nothing wrong. A few weeks later leaving work, I noticed my muffler was hanging. I took it to a local muffler shop where the repaired it and repaired the heat shield which was loose and knocking up against the exhaust. Still taking my vehicle to the dealership for the warranty clear coat/ zetec and was told that I needed two-wheel bearings and that I was over milage, that it wouldn't be covered. I had both wheel bearing replaced and rear brakes within the first year of having the vehicle. Later part of 2024 my dashboard was lighting up, not allowing any of my safety features to work and I have no traction in the snow. I took the vehicle back to the dealership where I was told that it had a bad valve body, That the vehicle was over the milage for the extended warranty repair. I was sold a lemon, but there is nothing I can do about it.
Mfg Campaign: 11648634
Recall Date: Mar 17, 2025
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving on highway and engine failed light came on, along with low fuel sign. Engine shut off. Luckily I was able to safely pull over. The Dealer determined that the low fuel sensor failed thus shutoff the engine. Shutting engine off on a highway is dangerous and life threatening event. Need a different strategy to warn the driver with a time to safely pull over. It cost me over $1,500 to get the part repalce.
Corrective Action:
I was driving on highway and engine failed light came on, along with low fuel sign. Engine shut off. Luckily I was able to safely pull over. The Dealer determined that the low fuel sensor failed thus shutoff the engine. Shutting engine off on a highway is dangerous and life threatening event. Need a different strategy to warn the driver with a time to safely pull over. It cost me over $1,500 to get the part repalce.
Additional Notes:
I was driving on highway and engine failed light came on, along with low fuel sign. Engine shut off. Luckily I was able to safely pull over. The Dealer determined that the low fuel sensor failed thus shutoff the engine. Shutting engine off on a highway is dangerous and life threatening event. Need a different strategy to warn the driver with a time to safely pull over. It cost me over $1,500 to get the part repalce.
Mfg Campaign: 11647892
Recall Date: Mar 12, 2025
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is an active recall for Subaru vehicles. The recall is for emissions number WUB-87 for 2015-2018MY Legacy and Outback 2.5L. My car is a 2016 Subaru Legacy and it has the exact problem listed in the recall, but is not included. The front end exhaust is defective as described in the recall.
Corrective Action:
There is an active recall for Subaru vehicles. The recall is for emissions number WUB-87 for 2015-2018MY Legacy and Outback 2.5L. My car is a 2016 Subaru Legacy and it has the exact problem listed in the recall, but is not included. The front end exhaust is defective as described in the recall.
Additional Notes:
There is an active recall for Subaru vehicles. The recall is for emissions number WUB-87 for 2015-2018MY Legacy and Outback 2.5L. My car is a 2016 Subaru Legacy and it has the exact problem listed in the recall, but is not included. The front end exhaust is defective as described in the recall.
Mfg Campaign: 11634136
Recall Date: Jan 5, 2025
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Subaru Legacy. The contact stated that while driving at 60 MPH, the check engine warning light illuminated. The contact became aware that while the check engine light remained illuminated the horn failed to function as designed. The contact stated that after the check engine warning light issue was resolved the horn returned to normal functionality. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure but provided no assistance; however, the manufacturer informed the contact that the failure was a known issue and advised the contact to stop driving the vehicle until the check engine warning light issue was resolved. The failure mileage was 184,000.
Corrective Action:
The contact owns a 2016 Subaru Legacy. The contact stated that while driving at 60 MPH, the check engine warning light illuminated. The contact became aware that while the check engine light remained illuminated the horn failed to function as designed. The contact stated that after the check engine warning light issue was resolved the horn returned to normal functionality. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure but provided no assistance; however, the manufacturer informed the contact that the failure was a known issue and advised the contact to stop driving the vehicle until the check engine warning light issue was resolved. The failure mileage was 184,000.
Additional Notes:
The contact owns a 2016 Subaru Legacy. The contact stated that while driving at 60 MPH, the check engine warning light illuminated. The contact became aware that while the check engine light remained illuminated the horn failed to function as designed. The contact stated that after the check engine warning light issue was resolved the horn returned to normal functionality. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure but provided no assistance; however, the manufacturer informed the contact that the failure was a known issue and advised the contact to stop driving the vehicle until the check engine warning light issue was resolved. The failure mileage was 184,000.
Mfg Campaign: 11630170
Recall Date: Dec 11, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Subaru Legacy. The contact stated that while driving at 60 MPH, the check engine warning light illuminated. The contact became aware that while the check engine light remained illuminated the horn failed to function as designed. The contact stated that after the check engine warning light issue was resolved the horn returned to normal functionality. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure but provided no assistance; however, the manufacturer informed the contact that the failure was a known issue and advised the contact to stop driving the vehicle until the check engine warning light issue was resolved. The failure mileage was 184,000.
Corrective Action:
The contact owns a 2016 Subaru Legacy. The contact stated that while driving at 60 MPH, the check engine warning light illuminated. The contact became aware that while the check engine light remained illuminated the horn failed to function as designed. The contact stated that after the check engine warning light issue was resolved the horn returned to normal functionality. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure but provided no assistance; however, the manufacturer informed the contact that the failure was a known issue and advised the contact to stop driving the vehicle until the check engine warning light issue was resolved. The failure mileage was 184,000.
Additional Notes:
The contact owns a 2016 Subaru Legacy. The contact stated that while driving at 60 MPH, the check engine warning light illuminated. The contact became aware that while the check engine light remained illuminated the horn failed to function as designed. The contact stated that after the check engine warning light issue was resolved the horn returned to normal functionality. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure but provided no assistance; however, the manufacturer informed the contact that the failure was a known issue and advised the contact to stop driving the vehicle until the check engine warning light issue was resolved. The failure mileage was 184,000.
Mfg Campaign: 11630170
Recall Date: Dec 11, 2024
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Slowing to pull into parking spot and car accelerates and hits what is in front of vehicle. Has happened at least four times. Last time 11/5/2024
Corrective Action:
Slowing to pull into parking spot and car accelerates and hits what is in front of vehicle. Has happened at least four times. Last time 11/5/2024
Additional Notes:
Slowing to pull into parking spot and car accelerates and hits what is in front of vehicle. Has happened at least four times. Last time 11/5/2024
Mfg Campaign: 11623875
Recall Date: Nov 6, 2024
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Slowing to pull into parking spot and car accelerates and hits what is in front of vehicle. Has happened at least four times. Last time 11/5/2024
Corrective Action:
Slowing to pull into parking spot and car accelerates and hits what is in front of vehicle. Has happened at least four times. Last time 11/5/2024
Additional Notes:
Slowing to pull into parking spot and car accelerates and hits what is in front of vehicle. Has happened at least four times. Last time 11/5/2024
Mfg Campaign: 11623875
Recall Date: Nov 6, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Slowing to pull into parking spot and car accelerates and hits what is in front of vehicle. Has happened at least four times. Last time 11/5/2024
Corrective Action:
Slowing to pull into parking spot and car accelerates and hits what is in front of vehicle. Has happened at least four times. Last time 11/5/2024
Additional Notes:
Slowing to pull into parking spot and car accelerates and hits what is in front of vehicle. Has happened at least four times. Last time 11/5/2024
Mfg Campaign: 11623875
Recall Date: Nov 6, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I went to the store with an intact and unblemished windshield. After returning to the vehicle, a crack in the passenger side of the windshield appeared with no chip or damage visible. After only a day, this cracked had tripled in length with weekly crackling sounds. This is a known issue with Subarus and the manufacturer is trying to be selective with repairs. My vehicle has the EyeSight system and will cost me $1100.00 to repair because it's $700.00 to calibrate the system after glass repair..
Corrective Action:
I went to the store with an intact and unblemished windshield. After returning to the vehicle, a crack in the passenger side of the windshield appeared with no chip or damage visible. After only a day, this cracked had tripled in length with weekly crackling sounds. This is a known issue with Subarus and the manufacturer is trying to be selective with repairs. My vehicle has the EyeSight system and will cost me $1100.00 to repair because it's $700.00 to calibrate the system after glass repair..
Additional Notes:
I went to the store with an intact and unblemished windshield. After returning to the vehicle, a crack in the passenger side of the windshield appeared with no chip or damage visible. After only a day, this cracked had tripled in length with weekly crackling sounds. This is a known issue with Subarus and the manufacturer is trying to be selective with repairs. My vehicle has the EyeSight system and will cost me $1100.00 to repair because it's $700.00 to calibrate the system after glass repair..
Mfg Campaign: 11604581
Recall Date: Jul 25, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
Battery dies really fast and ended up doing a replacement right after moving from Idaho to utah and losing a bolt and had to use a wrench from my late husbands toolbag in the trunk to keep it on the positive terminal I do believe after just having left the emergency room and was quite ill. The battery acid started to corrode the cables and everything along with it. Including the back seat, that had a seatbelt that got ripped accidentally when removing a babyseat from the car,
Corrective Action:
Battery dies really fast and ended up doing a replacement right after moving from Idaho to utah and losing a bolt and had to use a wrench from my late husbands toolbag in the trunk to keep it on the positive terminal I do believe after just having left the emergency room and was quite ill. The battery acid started to corrode the cables and everything along with it. Including the back seat, that had a seatbelt that got ripped accidentally when removing a babyseat from the car,
Additional Notes:
Battery dies really fast and ended up doing a replacement right after moving from Idaho to utah and losing a bolt and had to use a wrench from my late husbands toolbag in the trunk to keep it on the positive terminal I do believe after just having left the emergency room and was quite ill. The battery acid started to corrode the cables and everything along with it. Including the back seat, that had a seatbelt that got ripped accidentally when removing a babyseat from the car,
Mfg Campaign: 11585553
Recall Date: Apr 27, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery has failed twice in a matter of a year. Both batteries were top of the line and no reason can be seen for failure. I see that there are a great deal of the same sort of complaints listed here and Subaru should be well aware of this issue.
Corrective Action:
Battery has failed twice in a matter of a year. Both batteries were top of the line and no reason can be seen for failure. I see that there are a great deal of the same sort of complaints listed here and Subaru should be well aware of this issue.
Additional Notes:
Battery has failed twice in a matter of a year. Both batteries were top of the line and no reason can be seen for failure. I see that there are a great deal of the same sort of complaints listed here and Subaru should be well aware of this issue.
Mfg Campaign: 11555483
Recall Date: Nov 16, 2023
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
There was a recall for my 2016 Subaru Legacy transmission issue (CVT), I got a letter from Subaru on 9/23/2018 which extended warranty for 2016-2017 Legacy/Outback CVT from 5 years/60000 miles to 10 years/100000 miles, started from 9/30/2019. The transmission of my Subaru started making noise half year ago which was still under warranty, at that time I didn't think it was a big deal and totally forgot the letter from Subaru, however, the noise is aloud and unbearable now, the mileages of my car is about 5000 miles exceeding 100000 miles warranty, which I need to pay $8200 to replace transmission per Subaru client service USA. After browsing online, I have noticed that the issue of CVT on Subaru Legacy is common, in this case, Subaru should replace such defective CVT for free, at least for the part.
Corrective Action:
There was a recall for my 2016 Subaru Legacy transmission issue (CVT), I got a letter from Subaru on 9/23/2018 which extended warranty for 2016-2017 Legacy/Outback CVT from 5 years/60000 miles to 10 years/100000 miles, started from 9/30/2019. The transmission of my Subaru started making noise half year ago which was still under warranty, at that time I didn't think it was a big deal and totally forgot the letter from Subaru, however, the noise is aloud and unbearable now, the mileages of my car is about 5000 miles exceeding 100000 miles warranty, which I need to pay $8200 to replace transmission per Subaru client service USA. After browsing online, I have noticed that the issue of CVT on Subaru Legacy is common, in this case, Subaru should replace such defective CVT for free, at least for the part.
Additional Notes:
There was a recall for my 2016 Subaru Legacy transmission issue (CVT), I got a letter from Subaru on 9/23/2018 which extended warranty for 2016-2017 Legacy/Outback CVT from 5 years/60000 miles to 10 years/100000 miles, started from 9/30/2019. The transmission of my Subaru started making noise half year ago which was still under warranty, at that time I didn't think it was a big deal and totally forgot the letter from Subaru, however, the noise is aloud and unbearable now, the mileages of my car is about 5000 miles exceeding 100000 miles warranty, which I need to pay $8200 to replace transmission per Subaru client service USA. After browsing online, I have noticed that the issue of CVT on Subaru Legacy is common, in this case, Subaru should replace such defective CVT for free, at least for the part.
Mfg Campaign: 11543478
Recall Date: Sep 8, 2023
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2016 Subaru Legacy. The contact stated while the vehicle was parked, the vehicle accelerated at high-speed without warning, causing the vehicle to drive over a curb and into oncoming traffic. The contact desperately depressed the brake pedal, but the vehicle failed to stop. The contact was able to regain control and stopped the vehicle. The contact was able to drive to the residence. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and case was filed by the dealer. The failure mileage was 35,000.
Corrective Action:
The contact owns a 2016 Subaru Legacy. The contact stated while the vehicle was parked, the vehicle accelerated at high-speed without warning, causing the vehicle to drive over a curb and into oncoming traffic. The contact desperately depressed the brake pedal, but the vehicle failed to stop. The contact was able to regain control and stopped the vehicle. The contact was able to drive to the residence. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and case was filed by the dealer. The failure mileage was 35,000.
Additional Notes:
The contact owns a 2016 Subaru Legacy. The contact stated while the vehicle was parked, the vehicle accelerated at high-speed without warning, causing the vehicle to drive over a curb and into oncoming traffic. The contact desperately depressed the brake pedal, but the vehicle failed to stop. The contact was able to regain control and stopped the vehicle. The contact was able to drive to the residence. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and case was filed by the dealer. The failure mileage was 35,000.
Mfg Campaign: 11538928
Recall Date: Aug 16, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle had significant amount of oil pooled in the battery case holder back approximately Jan 2022 or earlier. Contacted Subaru of Las Vegas and they offered to clean the vehicle believing it was a careless oil change. Next oil change Subaru said I had a minor oil leak. Took it to an outside vendor to have them look at it and they said I didn't have an oil leak. Every oil change after that subaru continued to say I had a leak. But, my oil levels never changed enough to show low oil. Took it to the same vendor again and again they said no oil leak. Took it to another vendor and they changed the gasket cover and leak, but mentioned there was a leak with the cam carrier that needed to be revealed. They recommended taking it to their neighbor vendor that specializes in Subaru and they looked at it and confirmed, but mentioned to contact Subaru and that it should be a covered repair as it is a known issue with Subaru and that they were currently working on one with the same issue. While recently driving it, I noticed what smelled like burning oil. When I looked online I can see numerous years and models of owners reporting the same issue with their Subaru. Contacted my dealer and they said it wasn't covered. Contacted Subaru of America and they are currently investigating it. If your camshaft seal is leaking oil, you need to get it replaced right away. The leak can lead to a fire, and your engine could seize up. It can also damage your timing belt which can cause bent valves, cylinder head damage or camshaft damage. Prior to this, I actually have already repaired the timing belt. I want to ensure that no injury or damage comes to another Subaru vehicle owner having the same issue. I have also just had to repair both axles and my Subaru is a 2016 with 90,000 miles on it.
Corrective Action:
Vehicle had significant amount of oil pooled in the battery case holder back approximately Jan 2022 or earlier. Contacted Subaru of Las Vegas and they offered to clean the vehicle believing it was a careless oil change. Next oil change Subaru said I had a minor oil leak. Took it to an outside vendor to have them look at it and they said I didn't have an oil leak. Every oil change after that subaru continued to say I had a leak. But, my oil levels never changed enough to show low oil. Took it to the same vendor again and again they said no oil leak. Took it to another vendor and they changed the gasket cover and leak, but mentioned there was a leak with the cam carrier that needed to be revealed. They recommended taking it to their neighbor vendor that specializes in Subaru and they looked at it and confirmed, but mentioned to contact Subaru and that it should be a covered repair as it is a known issue with Subaru and that they were currently working on one with the same issue. While recently driving it, I noticed what smelled like burning oil. When I looked online I can see numerous years and models of owners reporting the same issue with their Subaru. Contacted my dealer and they said it wasn't covered. Contacted Subaru of America and they are currently investigating it. If your camshaft seal is leaking oil, you need to get it replaced right away. The leak can lead to a fire, and your engine could seize up. It can also damage your timing belt which can cause bent valves, cylinder head damage or camshaft damage. Prior to this, I actually have already repaired the timing belt. I want to ensure that no injury or damage comes to another Subaru vehicle owner having the same issue. I have also just had to repair both axles and my Subaru is a 2016 with 90,000 miles on it.
Additional Notes:
Vehicle had significant amount of oil pooled in the battery case holder back approximately Jan 2022 or earlier. Contacted Subaru of Las Vegas and they offered to clean the vehicle believing it was a careless oil change. Next oil change Subaru said I had a minor oil leak. Took it to an outside vendor to have them look at it and they said I didn't have an oil leak. Every oil change after that subaru continued to say I had a leak. But, my oil levels never changed enough to show low oil. Took it to the same vendor again and again they said no oil leak. Took it to another vendor and they changed the gasket cover and leak, but mentioned there was a leak with the cam carrier that needed to be revealed. They recommended taking it to their neighbor vendor that specializes in Subaru and they looked at it and confirmed, but mentioned to contact Subaru and that it should be a covered repair as it is a known issue with Subaru and that they were currently working on one with the same issue. While recently driving it, I noticed what smelled like burning oil. When I looked online I can see numerous years and models of owners reporting the same issue with their Subaru. Contacted my dealer and they said it wasn't covered. Contacted Subaru of America and they are currently investigating it. If your camshaft seal is leaking oil, you need to get it replaced right away. The leak can lead to a fire, and your engine could seize up. It can also damage your timing belt which can cause bent valves, cylinder head damage or camshaft damage. Prior to this, I actually have already repaired the timing belt. I want to ensure that no injury or damage comes to another Subaru vehicle owner having the same issue. I have also just had to repair both axles and my Subaru is a 2016 with 90,000 miles on it.
Mfg Campaign: 11536054
Recall Date: Aug 2, 2023
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle had significant amount of oil pooled in the battery case holder back approximately Jan 2022 or earlier. Contacted Subaru of Las Vegas and they offered to clean the vehicle believing it was a careless oil change. Next oil change Subaru said I had a minor oil leak. Took it to an outside vendor to have them look at it and they said I didn't have an oil leak. Every oil change after that subaru continued to say I had a leak. But, my oil levels never changed enough to show low oil. Took it to the same vendor again and again they said no oil leak. Took it to another vendor and they changed the gasket cover and leak, but mentioned there was a leak with the cam carrier that needed to be revealed. They recommended taking it to their neighbor vendor that specializes in Subaru and they looked at it and confirmed, but mentioned to contact Subaru and that it should be a covered repair as it is a known issue with Subaru and that they were currently working on one with the same issue. While recently driving it, I noticed what smelled like burning oil. When I looked online I can see numerous years and models of owners reporting the same issue with their Subaru. Contacted my dealer and they said it wasn't covered. Contacted Subaru of America and they are currently investigating it. If your camshaft seal is leaking oil, you need to get it replaced right away. The leak can lead to a fire, and your engine could seize up. It can also damage your timing belt which can cause bent valves, cylinder head damage or camshaft damage. Prior to this, I actually have already repaired the timing belt. I want to ensure that no injury or damage comes to another Subaru vehicle owner having the same issue. I have also just had to repair both axles and my Subaru is a 2016 with 90,000 miles on it.
Corrective Action:
Vehicle had significant amount of oil pooled in the battery case holder back approximately Jan 2022 or earlier. Contacted Subaru of Las Vegas and they offered to clean the vehicle believing it was a careless oil change. Next oil change Subaru said I had a minor oil leak. Took it to an outside vendor to have them look at it and they said I didn't have an oil leak. Every oil change after that subaru continued to say I had a leak. But, my oil levels never changed enough to show low oil. Took it to the same vendor again and again they said no oil leak. Took it to another vendor and they changed the gasket cover and leak, but mentioned there was a leak with the cam carrier that needed to be revealed. They recommended taking it to their neighbor vendor that specializes in Subaru and they looked at it and confirmed, but mentioned to contact Subaru and that it should be a covered repair as it is a known issue with Subaru and that they were currently working on one with the same issue. While recently driving it, I noticed what smelled like burning oil. When I looked online I can see numerous years and models of owners reporting the same issue with their Subaru. Contacted my dealer and they said it wasn't covered. Contacted Subaru of America and they are currently investigating it. If your camshaft seal is leaking oil, you need to get it replaced right away. The leak can lead to a fire, and your engine could seize up. It can also damage your timing belt which can cause bent valves, cylinder head damage or camshaft damage. Prior to this, I actually have already repaired the timing belt. I want to ensure that no injury or damage comes to another Subaru vehicle owner having the same issue. I have also just had to repair both axles and my Subaru is a 2016 with 90,000 miles on it.
Additional Notes:
Vehicle had significant amount of oil pooled in the battery case holder back approximately Jan 2022 or earlier. Contacted Subaru of Las Vegas and they offered to clean the vehicle believing it was a careless oil change. Next oil change Subaru said I had a minor oil leak. Took it to an outside vendor to have them look at it and they said I didn't have an oil leak. Every oil change after that subaru continued to say I had a leak. But, my oil levels never changed enough to show low oil. Took it to the same vendor again and again they said no oil leak. Took it to another vendor and they changed the gasket cover and leak, but mentioned there was a leak with the cam carrier that needed to be revealed. They recommended taking it to their neighbor vendor that specializes in Subaru and they looked at it and confirmed, but mentioned to contact Subaru and that it should be a covered repair as it is a known issue with Subaru and that they were currently working on one with the same issue. While recently driving it, I noticed what smelled like burning oil. When I looked online I can see numerous years and models of owners reporting the same issue with their Subaru. Contacted my dealer and they said it wasn't covered. Contacted Subaru of America and they are currently investigating it. If your camshaft seal is leaking oil, you need to get it replaced right away. The leak can lead to a fire, and your engine could seize up. It can also damage your timing belt which can cause bent valves, cylinder head damage or camshaft damage. Prior to this, I actually have already repaired the timing belt. I want to ensure that no injury or damage comes to another Subaru vehicle owner having the same issue. I have also just had to repair both axles and my Subaru is a 2016 with 90,000 miles on it.
Mfg Campaign: 11536054
Recall Date: Aug 2, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I've own a 2016 Subaru Legacy Limited 3.6, for coming on 2 years. In the last 3 months I've had to replace my battery twice. The last being a red top battery costing $300+ and only lasted 2 days. The first incident that was most disruptive was, driving home in rush hour traffic when I lost all power, radio cut out, all lights on dash go out, my car begins to sputter and there is no power steering. Once traffic rolled to a stop it dies and wouldn't turn back over, couldn't pull my key from the ignition, roll the windows up, and once in park I couldn't change to neutral. It was very dangerous due to traffic, and I was stuck on a bridge that was a main arterial, with no emergency flashers. Had to have the city law enforcement call to get my car removed from the roadway. Had it towed to the dealership I purchased it from. The next day they told me my battery was dead and I needed a new one. Tested my alternator and that test good. Then again it died under the same symptoms as it did the first time. Leaving me stranded on a busy highway, at 10 at night. All of my symptoms were directly related to my a/c being on and sitting too long without driving, at idle or stop and go traffic and progrssively got to being a main battery drain. My key ittermediately wont pull from the ignition, steering wheel wont lock in place. My windows will randomly not roll up, but bounce down and stop halfway and lock temporarily in that position. I believe its all electrical problems or voltage issues. None the less... if there is no way to repair this, than it should be a recall..... because it's a serious problem with no solution and Subaru is fully aware of it.
Corrective Action:
I've own a 2016 Subaru Legacy Limited 3.6, for coming on 2 years. In the last 3 months I've had to replace my battery twice. The last being a red top battery costing $300+ and only lasted 2 days. The first incident that was most disruptive was, driving home in rush hour traffic when I lost all power, radio cut out, all lights on dash go out, my car begins to sputter and there is no power steering. Once traffic rolled to a stop it dies and wouldn't turn back over, couldn't pull my key from the ignition, roll the windows up, and once in park I couldn't change to neutral. It was very dangerous due to traffic, and I was stuck on a bridge that was a main arterial, with no emergency flashers. Had to have the city law enforcement call to get my car removed from the roadway. Had it towed to the dealership I purchased it from. The next day they told me my battery was dead and I needed a new one. Tested my alternator and that test good. Then again it died under the same symptoms as it did the first time. Leaving me stranded on a busy highway, at 10 at night. All of my symptoms were directly related to my a/c being on and sitting too long without driving, at idle or stop and go traffic and progrssively got to being a main battery drain. My key ittermediately wont pull from the ignition, steering wheel wont lock in place. My windows will randomly not roll up, but bounce down and stop halfway and lock temporarily in that position. I believe its all electrical problems or voltage issues. None the less... if there is no way to repair this, than it should be a recall..... because it's a serious problem with no solution and Subaru is fully aware of it.
Additional Notes:
I've own a 2016 Subaru Legacy Limited 3.6, for coming on 2 years. In the last 3 months I've had to replace my battery twice. The last being a red top battery costing $300+ and only lasted 2 days. The first incident that was most disruptive was, driving home in rush hour traffic when I lost all power, radio cut out, all lights on dash go out, my car begins to sputter and there is no power steering. Once traffic rolled to a stop it dies and wouldn't turn back over, couldn't pull my key from the ignition, roll the windows up, and once in park I couldn't change to neutral. It was very dangerous due to traffic, and I was stuck on a bridge that was a main arterial, with no emergency flashers. Had to have the city law enforcement call to get my car removed from the roadway. Had it towed to the dealership I purchased it from. The next day they told me my battery was dead and I needed a new one. Tested my alternator and that test good. Then again it died under the same symptoms as it did the first time. Leaving me stranded on a busy highway, at 10 at night. All of my symptoms were directly related to my a/c being on and sitting too long without driving, at idle or stop and go traffic and progrssively got to being a main battery drain. My key ittermediately wont pull from the ignition, steering wheel wont lock in place. My windows will randomly not roll up, but bounce down and stop halfway and lock temporarily in that position. I believe its all electrical problems or voltage issues. None the less... if there is no way to repair this, than it should be a recall..... because it's a serious problem with no solution and Subaru is fully aware of it.
Mfg Campaign: 11531013
Recall Date: Jul 8, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I've own a 2016 Subaru Legacy Limited 3.6, for coming on 2 years. In the last 3 months I've had to replace my battery twice. The last being a red top battery costing $300+ and only lasted 2 days. The first incident that was most disruptive was, driving home in rush hour traffic when I lost all power, radio cut out, all lights on dash go out, my car begins to sputter and there is no power steering. Once traffic rolled to a stop it dies and wouldn't turn back over, couldn't pull my key from the ignition, roll the windows up, and once in park I couldn't change to neutral. It was very dangerous due to traffic, and I was stuck on a bridge that was a main arterial, with no emergency flashers. Had to have the city law enforcement call to get my car removed from the roadway. Had it towed to the dealership I purchased it from. The next day they told me my battery was dead and I needed a new one. Tested my alternator and that test good. Then again it died under the same symptoms as it did the first time. Leaving me stranded on a busy highway, at 10 at night. All of my symptoms were directly related to my a/c being on and sitting too long without driving, at idle or stop and go traffic and progrssively got to being a main battery drain. My key ittermediately wont pull from the ignition, steering wheel wont lock in place. My windows will randomly not roll up, but bounce down and stop halfway and lock temporarily in that position. I believe its all electrical problems or voltage issues. None the less... if there is no way to repair this, than it should be a recall..... because it's a serious problem with no solution and Subaru is fully aware of it.
Corrective Action:
I've own a 2016 Subaru Legacy Limited 3.6, for coming on 2 years. In the last 3 months I've had to replace my battery twice. The last being a red top battery costing $300+ and only lasted 2 days. The first incident that was most disruptive was, driving home in rush hour traffic when I lost all power, radio cut out, all lights on dash go out, my car begins to sputter and there is no power steering. Once traffic rolled to a stop it dies and wouldn't turn back over, couldn't pull my key from the ignition, roll the windows up, and once in park I couldn't change to neutral. It was very dangerous due to traffic, and I was stuck on a bridge that was a main arterial, with no emergency flashers. Had to have the city law enforcement call to get my car removed from the roadway. Had it towed to the dealership I purchased it from. The next day they told me my battery was dead and I needed a new one. Tested my alternator and that test good. Then again it died under the same symptoms as it did the first time. Leaving me stranded on a busy highway, at 10 at night. All of my symptoms were directly related to my a/c being on and sitting too long without driving, at idle or stop and go traffic and progrssively got to being a main battery drain. My key ittermediately wont pull from the ignition, steering wheel wont lock in place. My windows will randomly not roll up, but bounce down and stop halfway and lock temporarily in that position. I believe its all electrical problems or voltage issues. None the less... if there is no way to repair this, than it should be a recall..... because it's a serious problem with no solution and Subaru is fully aware of it.
Additional Notes:
I've own a 2016 Subaru Legacy Limited 3.6, for coming on 2 years. In the last 3 months I've had to replace my battery twice. The last being a red top battery costing $300+ and only lasted 2 days. The first incident that was most disruptive was, driving home in rush hour traffic when I lost all power, radio cut out, all lights on dash go out, my car begins to sputter and there is no power steering. Once traffic rolled to a stop it dies and wouldn't turn back over, couldn't pull my key from the ignition, roll the windows up, and once in park I couldn't change to neutral. It was very dangerous due to traffic, and I was stuck on a bridge that was a main arterial, with no emergency flashers. Had to have the city law enforcement call to get my car removed from the roadway. Had it towed to the dealership I purchased it from. The next day they told me my battery was dead and I needed a new one. Tested my alternator and that test good. Then again it died under the same symptoms as it did the first time. Leaving me stranded on a busy highway, at 10 at night. All of my symptoms were directly related to my a/c being on and sitting too long without driving, at idle or stop and go traffic and progrssively got to being a main battery drain. My key ittermediately wont pull from the ignition, steering wheel wont lock in place. My windows will randomly not roll up, but bounce down and stop halfway and lock temporarily in that position. I believe its all electrical problems or voltage issues. None the less... if there is no way to repair this, than it should be a recall..... because it's a serious problem with no solution and Subaru is fully aware of it.
Mfg Campaign: 11531013
Recall Date: Jul 8, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
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