Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQV-57
Recall Date: Nov 24, 2015
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQU-56
Recall Date: Aug 10, 2015
Consumer Complaints
182 ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was driving home from work when the windshield cracked from the bottom of the passenger side right by the windshield wiper and now has spiraled up
Corrective Action:
I was driving home from work when the windshield cracked from the bottom of the passenger side right by the windshield wiper and now has spiraled up
Additional Notes:
I was driving home from work when the windshield cracked from the bottom of the passenger side right by the windshield wiper and now has spiraled up
Mfg Campaign: 11455461
Recall Date: Mar 7, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On Thursday evening, January 27, 2022, when I was driving slowly in a parking lot preparing to park, my car unexpectedly accelerated even though I had NOT pressed on the gas pedal. (I would describe it as lurching). After it accelerated on its own, I quickly pressed on the brake pedal, and the car came to a stop. My car is available for inspection upon request. Had this happened when a person, car or other object was in front of my car, my car could have hit the person, car, or other object injuring the other person and me and damaging the object. The problem has not been reproduced or confirmed. I drove a short distance home that day and have driven the car on a few errands since. The vehicle has not been inspected. There were no warning lamps, messages, or other symptoms of the problem prior to the incident. There were no warning lamps after the incident.
Corrective Action:
On Thursday evening, January 27, 2022, when I was driving slowly in a parking lot preparing to park, my car unexpectedly accelerated even though I had NOT pressed on the gas pedal. (I would describe it as lurching). After it accelerated on its own, I quickly pressed on the brake pedal, and the car came to a stop. My car is available for inspection upon request. Had this happened when a person, car or other object was in front of my car, my car could have hit the person, car, or other object injuring the other person and me and damaging the object. The problem has not been reproduced or confirmed. I drove a short distance home that day and have driven the car on a few errands since. The vehicle has not been inspected. There were no warning lamps, messages, or other symptoms of the problem prior to the incident. There were no warning lamps after the incident.
Additional Notes:
On Thursday evening, January 27, 2022, when I was driving slowly in a parking lot preparing to park, my car unexpectedly accelerated even though I had NOT pressed on the gas pedal. (I would describe it as lurching). After it accelerated on its own, I quickly pressed on the brake pedal, and the car came to a stop. My car is available for inspection upon request. Had this happened when a person, car or other object was in front of my car, my car could have hit the person, car, or other object injuring the other person and me and damaging the object. The problem has not been reproduced or confirmed. I drove a short distance home that day and have driven the car on a few errands since. The vehicle has not been inspected. There were no warning lamps, messages, or other symptoms of the problem prior to the incident. There were no warning lamps after the incident.
Mfg Campaign: 11449804
Recall Date: Feb 1, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hello! I have a 2016 Subaru Legacy and have been experiencing issues with battery drain over the last 2 years. I have replaced the battery multiple times, the computer modular, and even the alternator with no solution. My safety is at risk as my wife and i both drive this vehicle and have a toddler. The persistent uncertainty on if the vehicle will start puts us at risk to be stranded and is heightened during this pandemic.
Corrective Action:
Hello! I have a 2016 Subaru Legacy and have been experiencing issues with battery drain over the last 2 years. I have replaced the battery multiple times, the computer modular, and even the alternator with no solution. My safety is at risk as my wife and i both drive this vehicle and have a toddler. The persistent uncertainty on if the vehicle will start puts us at risk to be stranded and is heightened during this pandemic.
Additional Notes:
Hello! I have a 2016 Subaru Legacy and have been experiencing issues with battery drain over the last 2 years. I have replaced the battery multiple times, the computer modular, and even the alternator with no solution. My safety is at risk as my wife and i both drive this vehicle and have a toddler. The persistent uncertainty on if the vehicle will start puts us at risk to be stranded and is heightened during this pandemic.
Mfg Campaign: 11448317
Recall Date: Jan 21, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery is draining and needing replaced far more often than is typical. Constant corrosion build up on the battery.
Corrective Action:
Battery is draining and needing replaced far more often than is typical. Constant corrosion build up on the battery.
Additional Notes:
Battery is draining and needing replaced far more often than is typical. Constant corrosion build up on the battery.
Mfg Campaign: 11447122
Recall Date: Jan 11, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Battery is draining and needing replaced far more often than is typical. Constant corrosion build up on the battery.
Corrective Action:
Battery is draining and needing replaced far more often than is typical. Constant corrosion build up on the battery.
Additional Notes:
Battery is draining and needing replaced far more often than is typical. Constant corrosion build up on the battery.
Mfg Campaign: 11447122
Recall Date: Jan 11, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery draining problem the requires a new battery to be installed Original batter 2016 Car would not start in February 2019 and required replacement Car would not start in January 2021 and required replacement Car would not start in December 2021 and required jumping
Corrective Action:
Battery draining problem the requires a new battery to be installed Original batter 2016 Car would not start in February 2019 and required replacement Car would not start in January 2021 and required replacement Car would not start in December 2021 and required jumping
Additional Notes:
Battery draining problem the requires a new battery to be installed Original batter 2016 Car would not start in February 2019 and required replacement Car would not start in January 2021 and required replacement Car would not start in December 2021 and required jumping
Mfg Campaign: 11444634
Recall Date: Dec 21, 2021
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2016 Subaru Legacy. The contact stated that while pulling into a parking space and pressing the brake pedal the vehicle suddenly experienced unintended acceleration and continued to drive forward causing the driver to lose control of the vehicle and crash into a pole. No injuries were reported and no police report was taken. The cause of the failure was not determined. The manufacturer and local dealer were notified. The failure mileage was 28,000.
Corrective Action:
The contact owns a 2016 Subaru Legacy. The contact stated that while pulling into a parking space and pressing the brake pedal the vehicle suddenly experienced unintended acceleration and continued to drive forward causing the driver to lose control of the vehicle and crash into a pole. No injuries were reported and no police report was taken. The cause of the failure was not determined. The manufacturer and local dealer were notified. The failure mileage was 28,000.
Additional Notes:
The contact owns a 2016 Subaru Legacy. The contact stated that while pulling into a parking space and pressing the brake pedal the vehicle suddenly experienced unintended acceleration and continued to drive forward causing the driver to lose control of the vehicle and crash into a pole. No injuries were reported and no police report was taken. The cause of the failure was not determined. The manufacturer and local dealer were notified. The failure mileage was 28,000.
Mfg Campaign: 11440603
Recall Date: Nov 16, 2021
Subaru Of America, Inc.
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
Potential Consequences:
The contact owns a 2016 Subaru Legacy. The contact stated that the key would not release from the ignition switch. The contact had to move the shift lever back and forth to take the key out of the ignition switch. The vehicle was taken to the dealer and diagnosed with a faulty shift lever plate that needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
Corrective Action:
The contact owns a 2016 Subaru Legacy. The contact stated that the key would not release from the ignition switch. The contact had to move the shift lever back and forth to take the key out of the ignition switch. The vehicle was taken to the dealer and diagnosed with a faulty shift lever plate that needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
Additional Notes:
The contact owns a 2016 Subaru Legacy. The contact stated that the key would not release from the ignition switch. The contact had to move the shift lever back and forth to take the key out of the ignition switch. The vehicle was taken to the dealer and diagnosed with a faulty shift lever plate that needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
Mfg Campaign: 11439973
Recall Date: Nov 10, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Car battery has discharged on three occasions within the passed 6 months. There is no warning that the battery is failing, turn car off and go to turn on next day and it won’t start. The battery is one yr old and mechanic gave it passing mark when he checked it. When I researched internet to gather more info I found the class action lawsuit describing my problem on other Subarus and felt it should be documented.
Corrective Action:
Car battery has discharged on three occasions within the passed 6 months. There is no warning that the battery is failing, turn car off and go to turn on next day and it won’t start. The battery is one yr old and mechanic gave it passing mark when he checked it. When I researched internet to gather more info I found the class action lawsuit describing my problem on other Subarus and felt it should be documented.
Additional Notes:
Car battery has discharged on three occasions within the passed 6 months. There is no warning that the battery is failing, turn car off and go to turn on next day and it won’t start. The battery is one yr old and mechanic gave it passing mark when he checked it. When I researched internet to gather more info I found the class action lawsuit describing my problem on other Subarus and felt it should be documented.
Mfg Campaign: 11440040
Recall Date: Nov 10, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2016 Subaru Legacy. The contact stated that the battery became drained on multiple occasions. The contact stated that the battery had been replaced several times by the dealer. The computer system had been updated on the vehicle as that was the failure diagnosis however, the failure had continued. The contact stated that when she went to retrieve the vehicle from the dealer the battery was dead. The contact was advised to purchase a battery maintenance charger or to disconnect the battery cables. The contact stated that she purchased the charger and the failure still occurred if the vehicle was not plugged in for 24 hours. The manufacturer was notified, and a case was opened. The approximate failure mileage was 80,000.
Corrective Action:
The contact owns a 2016 Subaru Legacy. The contact stated that the battery became drained on multiple occasions. The contact stated that the battery had been replaced several times by the dealer. The computer system had been updated on the vehicle as that was the failure diagnosis however, the failure had continued. The contact stated that when she went to retrieve the vehicle from the dealer the battery was dead. The contact was advised to purchase a battery maintenance charger or to disconnect the battery cables. The contact stated that she purchased the charger and the failure still occurred if the vehicle was not plugged in for 24 hours. The manufacturer was notified, and a case was opened. The approximate failure mileage was 80,000.
Additional Notes:
The contact owns a 2016 Subaru Legacy. The contact stated that the battery became drained on multiple occasions. The contact stated that the battery had been replaced several times by the dealer. The computer system had been updated on the vehicle as that was the failure diagnosis however, the failure had continued. The contact stated that when she went to retrieve the vehicle from the dealer the battery was dead. The contact was advised to purchase a battery maintenance charger or to disconnect the battery cables. The contact stated that she purchased the charger and the failure still occurred if the vehicle was not plugged in for 24 hours. The manufacturer was notified, and a case was opened. The approximate failure mileage was 80,000.
Mfg Campaign: 11436622
Recall Date: Oct 13, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car showed several check engine lights over the course of 6 months which originally pointed to the O2 sensors and then the alternator and then eventually ECU being an issue. Upon further inspection by a Subaru specialist after many codes relating to bank 1 sensor 2 too lean, oil was noticed in the ECU and then later in the O2 sensor. The oil was cleaned to the best of their ability and less than 24hrs later, more oil was found in the other O2 sensor. Oil seems to be traveling through the wiring harness from the engine into the electrical components. Has caused my car to mis fire at speeds as low as 25 and as high as 75 (causing jerking and unsafe driving on the interstate) and the oil is damaging lots of electrical components under the hood. My car is currently inoperable waiting for repairs on sept 15, 2021
Corrective Action:
Car showed several check engine lights over the course of 6 months which originally pointed to the O2 sensors and then the alternator and then eventually ECU being an issue. Upon further inspection by a Subaru specialist after many codes relating to bank 1 sensor 2 too lean, oil was noticed in the ECU and then later in the O2 sensor. The oil was cleaned to the best of their ability and less than 24hrs later, more oil was found in the other O2 sensor. Oil seems to be traveling through the wiring harness from the engine into the electrical components. Has caused my car to mis fire at speeds as low as 25 and as high as 75 (causing jerking and unsafe driving on the interstate) and the oil is damaging lots of electrical components under the hood. My car is currently inoperable waiting for repairs on sept 15, 2021
Additional Notes:
Car showed several check engine lights over the course of 6 months which originally pointed to the O2 sensors and then the alternator and then eventually ECU being an issue. Upon further inspection by a Subaru specialist after many codes relating to bank 1 sensor 2 too lean, oil was noticed in the ECU and then later in the O2 sensor. The oil was cleaned to the best of their ability and less than 24hrs later, more oil was found in the other O2 sensor. Oil seems to be traveling through the wiring harness from the engine into the electrical components. Has caused my car to mis fire at speeds as low as 25 and as high as 75 (causing jerking and unsafe driving on the interstate) and the oil is damaging lots of electrical components under the hood. My car is currently inoperable waiting for repairs on sept 15, 2021
Mfg Campaign: 11432284
Recall Date: Sep 9, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My battery keeps dying. I just had to replace it for the second time this year. Used 2 brands, one from the dealership and the other Interstate. I had the alternator and starter checked but those are working. Something keeps killing my battery and would like it fixed. I have missed appointments and had my car towed having to pay over $600 to get it back.
Corrective Action:
My battery keeps dying. I just had to replace it for the second time this year. Used 2 brands, one from the dealership and the other Interstate. I had the alternator and starter checked but those are working. Something keeps killing my battery and would like it fixed. I have missed appointments and had my car towed having to pay over $600 to get it back.
Additional Notes:
My battery keeps dying. I just had to replace it for the second time this year. Used 2 brands, one from the dealership and the other Interstate. I had the alternator and starter checked but those are working. Something keeps killing my battery and would like it fixed. I have missed appointments and had my car towed having to pay over $600 to get it back.
Mfg Campaign: 11430037
Recall Date: Aug 22, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My battery keeps dying. I just had to replace it for the second time this year. Used 2 brands, one from the dealership and the other Interstate. I had the alternator and starter checked but those are working. Something keeps killing my battery and would like it fixed. I have missed appointments and had my car towed having to pay over $600 to get it back.
Corrective Action:
My battery keeps dying. I just had to replace it for the second time this year. Used 2 brands, one from the dealership and the other Interstate. I had the alternator and starter checked but those are working. Something keeps killing my battery and would like it fixed. I have missed appointments and had my car towed having to pay over $600 to get it back.
Additional Notes:
My battery keeps dying. I just had to replace it for the second time this year. Used 2 brands, one from the dealership and the other Interstate. I had the alternator and starter checked but those are working. Something keeps killing my battery and would like it fixed. I have missed appointments and had my car towed having to pay over $600 to get it back.
Mfg Campaign: 11430037
Recall Date: Aug 22, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Key kept randomly getting stuck in the ignition. The Subaru tech found that the Select Lever Assembly needed to be replaced.
Corrective Action:
Key kept randomly getting stuck in the ignition. The Subaru tech found that the Select Lever Assembly needed to be replaced.
Additional Notes:
Key kept randomly getting stuck in the ignition. The Subaru tech found that the Select Lever Assembly needed to be replaced.
Mfg Campaign: 11428896
Recall Date: Aug 12, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hello, I'm trying to send this email to make NHTSA that Subaru has been having an issue with the ignition key for years. I purchased my Subaru Legacy around 2015 and just now started getting issues with the ignition not letting me take out my keys after set as "parked". I noticed that I was not the only one with this issue and Subaru should be made responsible for this shifter malfunction and not the customers. It should be a recall since many cars are experiencing the same issue with different models. I have to play around with the shifter in order to release my keys whenever I set it on park. Hope that this message can get routed to the right department and find a solution for this ongoing issue for many customers. Thank you in advance.
Corrective Action:
Hello, I'm trying to send this email to make NHTSA that Subaru has been having an issue with the ignition key for years. I purchased my Subaru Legacy around 2015 and just now started getting issues with the ignition not letting me take out my keys after set as "parked". I noticed that I was not the only one with this issue and Subaru should be made responsible for this shifter malfunction and not the customers. It should be a recall since many cars are experiencing the same issue with different models. I have to play around with the shifter in order to release my keys whenever I set it on park. Hope that this message can get routed to the right department and find a solution for this ongoing issue for many customers. Thank you in advance.
Additional Notes:
Hello, I'm trying to send this email to make NHTSA that Subaru has been having an issue with the ignition key for years. I purchased my Subaru Legacy around 2015 and just now started getting issues with the ignition not letting me take out my keys after set as "parked". I noticed that I was not the only one with this issue and Subaru should be made responsible for this shifter malfunction and not the customers. It should be a recall since many cars are experiencing the same issue with different models. I have to play around with the shifter in order to release my keys whenever I set it on park. Hope that this message can get routed to the right department and find a solution for this ongoing issue for many customers. Thank you in advance.
Mfg Campaign: 11428712
Recall Date: Aug 11, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Ignition key stuck in ignition. Cannot remove the key, risk of theft or child entering vehicle and turning vehicle on. Have not had it inspected, many forums online address same issue with Subaru vehicles. Subaru service bulletin 16-112-18R.
Corrective Action:
Ignition key stuck in ignition. Cannot remove the key, risk of theft or child entering vehicle and turning vehicle on. Have not had it inspected, many forums online address same issue with Subaru vehicles. Subaru service bulletin 16-112-18R.
Additional Notes:
Ignition key stuck in ignition. Cannot remove the key, risk of theft or child entering vehicle and turning vehicle on. Have not had it inspected, many forums online address same issue with Subaru vehicles. Subaru service bulletin 16-112-18R.
Mfg Campaign: 11426598
Recall Date: Jul 27, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A 6-inch crack suddenly appeared in the lower driver's side area of the windshield starting from the very edge in the black area. It follows the exact pattern of multiple other windshield crack complaints in this model year. The windshield has already been replaced twice before out-of-pocket due to similar cracking.
Corrective Action:
A 6-inch crack suddenly appeared in the lower driver's side area of the windshield starting from the very edge in the black area. It follows the exact pattern of multiple other windshield crack complaints in this model year. The windshield has already been replaced twice before out-of-pocket due to similar cracking.
Additional Notes:
A 6-inch crack suddenly appeared in the lower driver's side area of the windshield starting from the very edge in the black area. It follows the exact pattern of multiple other windshield crack complaints in this model year. The windshield has already been replaced twice before out-of-pocket due to similar cracking.
Mfg Campaign: 11425028
Recall Date: Jul 15, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have had to frequently replace the battery in my car. My car is a 2016, and I’ve had to put four batteries in my car since I’ve owned it. I’ve also had the wire to the alternator get so hot that it melted down the wire and the alternator, required an expensive replacement of both parts.
Corrective Action:
I have had to frequently replace the battery in my car. My car is a 2016, and I’ve had to put four batteries in my car since I’ve owned it. I’ve also had the wire to the alternator get so hot that it melted down the wire and the alternator, required an expensive replacement of both parts.
Additional Notes:
I have had to frequently replace the battery in my car. My car is a 2016, and I’ve had to put four batteries in my car since I’ve owned it. I’ve also had the wire to the alternator get so hot that it melted down the wire and the alternator, required an expensive replacement of both parts.
Mfg Campaign: 11424493
Recall Date: Jul 12, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery fully discharges when vehicle sits idle for more than 2 to 3 days. Car does not start. I changed the battery twice in 6 months time and have checked alternator which is okay. Subaru insists it's due to a 'non subaru' battery. The original battery that was exchanged was a subaru battery. The discharged battery has occurred multiple times in the course of 1 1/2 years. I have not taken the vehicle back in for this issue because they cannot solve the problem and charging me for service call.
Corrective Action:
Battery fully discharges when vehicle sits idle for more than 2 to 3 days. Car does not start. I changed the battery twice in 6 months time and have checked alternator which is okay. Subaru insists it's due to a 'non subaru' battery. The original battery that was exchanged was a subaru battery. The discharged battery has occurred multiple times in the course of 1 1/2 years. I have not taken the vehicle back in for this issue because they cannot solve the problem and charging me for service call.
Additional Notes:
Battery fully discharges when vehicle sits idle for more than 2 to 3 days. Car does not start. I changed the battery twice in 6 months time and have checked alternator which is okay. Subaru insists it's due to a 'non subaru' battery. The original battery that was exchanged was a subaru battery. The discharged battery has occurred multiple times in the course of 1 1/2 years. I have not taken the vehicle back in for this issue because they cannot solve the problem and charging me for service call.
Mfg Campaign: 11423137
Recall Date: Jul 1, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery discharges very quickly and also isn't able to power up the vehicle on a cold day. The original battery on my vehicle (2016 model) was replaced a year (04/2018) before I purchased the vehicle as a CPO (June 2019), but on multiple occasions after purchase I had issues with starting up the vehicle and not having the battery charging despite having it run for 45 min or longer. I finally went to a dealership when in June 2021 since I wanted the battery replaced expecting that it would be covered under the 85 month pro-rated warranty for the battery replacement in 2018. However, I was asked to pay for the battery as the previous replacement was a "good will" according to the dealership and so was not eligible for a free replacement. Just from the history of the batteries in the vehicle, I'm not convinced of the reliability or the reserve capacity of the battery especially in cold conditions.
Corrective Action:
Battery discharges very quickly and also isn't able to power up the vehicle on a cold day. The original battery on my vehicle (2016 model) was replaced a year (04/2018) before I purchased the vehicle as a CPO (June 2019), but on multiple occasions after purchase I had issues with starting up the vehicle and not having the battery charging despite having it run for 45 min or longer. I finally went to a dealership when in June 2021 since I wanted the battery replaced expecting that it would be covered under the 85 month pro-rated warranty for the battery replacement in 2018. However, I was asked to pay for the battery as the previous replacement was a "good will" according to the dealership and so was not eligible for a free replacement. Just from the history of the batteries in the vehicle, I'm not convinced of the reliability or the reserve capacity of the battery especially in cold conditions.
Additional Notes:
Battery discharges very quickly and also isn't able to power up the vehicle on a cold day. The original battery on my vehicle (2016 model) was replaced a year (04/2018) before I purchased the vehicle as a CPO (June 2019), but on multiple occasions after purchase I had issues with starting up the vehicle and not having the battery charging despite having it run for 45 min or longer. I finally went to a dealership when in June 2021 since I wanted the battery replaced expecting that it would be covered under the 85 month pro-rated warranty for the battery replacement in 2018. However, I was asked to pay for the battery as the previous replacement was a "good will" according to the dealership and so was not eligible for a free replacement. Just from the history of the batteries in the vehicle, I'm not convinced of the reliability or the reserve capacity of the battery especially in cold conditions.
Mfg Campaign: 11419990
Recall Date: Jun 7, 2021
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