Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQV-57
Recall Date: Nov 24, 2015
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQU-56
Recall Date: Aug 10, 2015
Consumer Complaints
182 ComplaintsSubaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
Steering did not return to neutral position after making a right turn, steering wanted to continue on right turn. I was able to pull it back to straight position with some needed force. I don't believe my wife would be able , after initial surprise, to steer back into lane of traffic. Result could have been an accident. I have not reproduced the problem at dealer or independent service facility or by manufacturer and because of no accident police or insurance co. not called. There were no warning signs. I just recently pudchased this vehicle within past week. I would call your attention to the articles on internet describing the problem and how to repair I don't think I should pay for repair as it is a recurring problem with other cars by same manufacturer. Thank you
Corrective Action:
Steering did not return to neutral position after making a right turn, steering wanted to continue on right turn. I was able to pull it back to straight position with some needed force. I don't believe my wife would be able , after initial surprise, to steer back into lane of traffic. Result could have been an accident. I have not reproduced the problem at dealer or independent service facility or by manufacturer and because of no accident police or insurance co. not called. There were no warning signs. I just recently pudchased this vehicle within past week. I would call your attention to the articles on internet describing the problem and how to repair I don't think I should pay for repair as it is a recurring problem with other cars by same manufacturer. Thank you
Additional Notes:
Steering did not return to neutral position after making a right turn, steering wanted to continue on right turn. I was able to pull it back to straight position with some needed force. I don't believe my wife would be able , after initial surprise, to steer back into lane of traffic. Result could have been an accident. I have not reproduced the problem at dealer or independent service facility or by manufacturer and because of no accident police or insurance co. not called. There were no warning signs. I just recently pudchased this vehicle within past week. I would call your attention to the articles on internet describing the problem and how to repair I don't think I should pay for repair as it is a recurring problem with other cars by same manufacturer. Thank you
Mfg Campaign: 11527329
Recall Date: Jun 16, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Replaced battery but still all dash lights come on I lose power and it dies. I can jump start it and it stay but all lights stay on. New starter, new alternator, I just don't know what it is. Only code that comes up is P0420
Corrective Action:
Replaced battery but still all dash lights come on I lose power and it dies. I can jump start it and it stay but all lights stay on. New starter, new alternator, I just don't know what it is. Only code that comes up is P0420
Additional Notes:
Replaced battery but still all dash lights come on I lose power and it dies. I can jump start it and it stay but all lights stay on. New starter, new alternator, I just don't know what it is. Only code that comes up is P0420
Mfg Campaign: 11524713
Recall Date: May 31, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Replaced battery but still all dash lights come on I lose power and it dies. I can jump start it and it stay but all lights stay on. New starter, new alternator, I just don't know what it is. Only code that comes up is P0420
Corrective Action:
Replaced battery but still all dash lights come on I lose power and it dies. I can jump start it and it stay but all lights stay on. New starter, new alternator, I just don't know what it is. Only code that comes up is P0420
Additional Notes:
Replaced battery but still all dash lights come on I lose power and it dies. I can jump start it and it stay but all lights stay on. New starter, new alternator, I just don't know what it is. Only code that comes up is P0420
Mfg Campaign: 11524713
Recall Date: May 31, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2016 Subaru Legacy 4 -Door Sedan has Power Windows. When my vehicle was under it's Extended Warranty I had an issue with the Passenger Side Window. When trying to roll the window down, it would roll down and then quickly roll back up. Over and over again. I had to wait and possibly even turn off the vehicle to finally get the Passenger Window to close. But needless to say, it made me very nervous. I took my vehicle to the Subaru Dealership in Grapevine, Texas for repair. It was repaired at the time, at a cost of $100.00. But here I am yet again, and the same problem has happened again. And now my Driver's Side Window will not even roll down, at all. I no longer have the Extended Warranty, unfortunately. So, I am truly unsure if I feel comfortable taking it back for repairs. Wondering if this will happen again. And with the Driver's Side Window not being able to roll down at all, this has proved dangerous for me and my Mother. Who also drives my vehicle. It was/is especially quite dangerous going to do Curbside Pickups, Drive Thru for my Prescriptions, or food orders. I am very concerned for mine and my Mother's Safety with both Front Driver's Side and Passenger Side Windows not working properly at all. I have never had a vehicle with this kind of issue before and feel if Subaru is all about Safety then all my Windows should work properly. I am at a real loss here as to what to do, as I cannot afford any repairs due to financial hardships and my poor health. So, it is rarely driven anymore, even though I have paid the loan off and have the Title for the vehicle. I am very perplexed and need help as to what I could or should do, other than report this Safety Issue to NHTSA. Thankfully though, the Rear Windows work properly. I have not discovered any issues with those two windows. No Warning Lights or Alerts have been present either for the front windows. But it is a definite problem and safety issue when the front windows do not work as they should.
Corrective Action:
My 2016 Subaru Legacy 4 -Door Sedan has Power Windows. When my vehicle was under it's Extended Warranty I had an issue with the Passenger Side Window. When trying to roll the window down, it would roll down and then quickly roll back up. Over and over again. I had to wait and possibly even turn off the vehicle to finally get the Passenger Window to close. But needless to say, it made me very nervous. I took my vehicle to the Subaru Dealership in Grapevine, Texas for repair. It was repaired at the time, at a cost of $100.00. But here I am yet again, and the same problem has happened again. And now my Driver's Side Window will not even roll down, at all. I no longer have the Extended Warranty, unfortunately. So, I am truly unsure if I feel comfortable taking it back for repairs. Wondering if this will happen again. And with the Driver's Side Window not being able to roll down at all, this has proved dangerous for me and my Mother. Who also drives my vehicle. It was/is especially quite dangerous going to do Curbside Pickups, Drive Thru for my Prescriptions, or food orders. I am very concerned for mine and my Mother's Safety with both Front Driver's Side and Passenger Side Windows not working properly at all. I have never had a vehicle with this kind of issue before and feel if Subaru is all about Safety then all my Windows should work properly. I am at a real loss here as to what to do, as I cannot afford any repairs due to financial hardships and my poor health. So, it is rarely driven anymore, even though I have paid the loan off and have the Title for the vehicle. I am very perplexed and need help as to what I could or should do, other than report this Safety Issue to NHTSA. Thankfully though, the Rear Windows work properly. I have not discovered any issues with those two windows. No Warning Lights or Alerts have been present either for the front windows. But it is a definite problem and safety issue when the front windows do not work as they should.
Additional Notes:
My 2016 Subaru Legacy 4 -Door Sedan has Power Windows. When my vehicle was under it's Extended Warranty I had an issue with the Passenger Side Window. When trying to roll the window down, it would roll down and then quickly roll back up. Over and over again. I had to wait and possibly even turn off the vehicle to finally get the Passenger Window to close. But needless to say, it made me very nervous. I took my vehicle to the Subaru Dealership in Grapevine, Texas for repair. It was repaired at the time, at a cost of $100.00. But here I am yet again, and the same problem has happened again. And now my Driver's Side Window will not even roll down, at all. I no longer have the Extended Warranty, unfortunately. So, I am truly unsure if I feel comfortable taking it back for repairs. Wondering if this will happen again. And with the Driver's Side Window not being able to roll down at all, this has proved dangerous for me and my Mother. Who also drives my vehicle. It was/is especially quite dangerous going to do Curbside Pickups, Drive Thru for my Prescriptions, or food orders. I am very concerned for mine and my Mother's Safety with both Front Driver's Side and Passenger Side Windows not working properly at all. I have never had a vehicle with this kind of issue before and feel if Subaru is all about Safety then all my Windows should work properly. I am at a real loss here as to what to do, as I cannot afford any repairs due to financial hardships and my poor health. So, it is rarely driven anymore, even though I have paid the loan off and have the Title for the vehicle. I am very perplexed and need help as to what I could or should do, other than report this Safety Issue to NHTSA. Thankfully though, the Rear Windows work properly. I have not discovered any issues with those two windows. No Warning Lights or Alerts have been present either for the front windows. But it is a definite problem and safety issue when the front windows do not work as they should.
Mfg Campaign: 11524309
Recall Date: May 29, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2016 Subaru Legacy 4 -Door Sedan has Power Windows. When my vehicle was under it's Extended Warranty I had an issue with the Passenger Side Window. When trying to roll the window down, it would roll down and then quickly roll back up. Over and over again. I had to wait and possibly even turn off the vehicle to finally get the Passenger Window to close. But needless to say, it made me very nervous. I took my vehicle to the Subaru Dealership in Grapevine, Texas for repair. It was repaired at the time, at a cost of $100.00. But here I am yet again, and the same problem has happened again. And now my Driver's Side Window will not even roll down, at all. I no longer have the Extended Warranty, unfortunately. So, I am truly unsure if I feel comfortable taking it back for repairs. Wondering if this will happen again. And with the Driver's Side Window not being able to roll down at all, this has proved dangerous for me and my Mother. Who also drives my vehicle. It was/is especially quite dangerous going to do Curbside Pickups, Drive Thru for my Prescriptions, or food orders. I am very concerned for mine and my Mother's Safety with both Front Driver's Side and Passenger Side Windows not working properly at all. I have never had a vehicle with this kind of issue before and feel if Subaru is all about Safety then all my Windows should work properly. I am at a real loss here as to what to do, as I cannot afford any repairs due to financial hardships and my poor health. So, it is rarely driven anymore, even though I have paid the loan off and have the Title for the vehicle. I am very perplexed and need help as to what I could or should do, other than report this Safety Issue to NHTSA. Thankfully though, the Rear Windows work properly. I have not discovered any issues with those two windows. No Warning Lights or Alerts have been present either for the front windows. But it is a definite problem and safety issue when the front windows do not work as they should.
Corrective Action:
My 2016 Subaru Legacy 4 -Door Sedan has Power Windows. When my vehicle was under it's Extended Warranty I had an issue with the Passenger Side Window. When trying to roll the window down, it would roll down and then quickly roll back up. Over and over again. I had to wait and possibly even turn off the vehicle to finally get the Passenger Window to close. But needless to say, it made me very nervous. I took my vehicle to the Subaru Dealership in Grapevine, Texas for repair. It was repaired at the time, at a cost of $100.00. But here I am yet again, and the same problem has happened again. And now my Driver's Side Window will not even roll down, at all. I no longer have the Extended Warranty, unfortunately. So, I am truly unsure if I feel comfortable taking it back for repairs. Wondering if this will happen again. And with the Driver's Side Window not being able to roll down at all, this has proved dangerous for me and my Mother. Who also drives my vehicle. It was/is especially quite dangerous going to do Curbside Pickups, Drive Thru for my Prescriptions, or food orders. I am very concerned for mine and my Mother's Safety with both Front Driver's Side and Passenger Side Windows not working properly at all. I have never had a vehicle with this kind of issue before and feel if Subaru is all about Safety then all my Windows should work properly. I am at a real loss here as to what to do, as I cannot afford any repairs due to financial hardships and my poor health. So, it is rarely driven anymore, even though I have paid the loan off and have the Title for the vehicle. I am very perplexed and need help as to what I could or should do, other than report this Safety Issue to NHTSA. Thankfully though, the Rear Windows work properly. I have not discovered any issues with those two windows. No Warning Lights or Alerts have been present either for the front windows. But it is a definite problem and safety issue when the front windows do not work as they should.
Additional Notes:
My 2016 Subaru Legacy 4 -Door Sedan has Power Windows. When my vehicle was under it's Extended Warranty I had an issue with the Passenger Side Window. When trying to roll the window down, it would roll down and then quickly roll back up. Over and over again. I had to wait and possibly even turn off the vehicle to finally get the Passenger Window to close. But needless to say, it made me very nervous. I took my vehicle to the Subaru Dealership in Grapevine, Texas for repair. It was repaired at the time, at a cost of $100.00. But here I am yet again, and the same problem has happened again. And now my Driver's Side Window will not even roll down, at all. I no longer have the Extended Warranty, unfortunately. So, I am truly unsure if I feel comfortable taking it back for repairs. Wondering if this will happen again. And with the Driver's Side Window not being able to roll down at all, this has proved dangerous for me and my Mother. Who also drives my vehicle. It was/is especially quite dangerous going to do Curbside Pickups, Drive Thru for my Prescriptions, or food orders. I am very concerned for mine and my Mother's Safety with both Front Driver's Side and Passenger Side Windows not working properly at all. I have never had a vehicle with this kind of issue before and feel if Subaru is all about Safety then all my Windows should work properly. I am at a real loss here as to what to do, as I cannot afford any repairs due to financial hardships and my poor health. So, it is rarely driven anymore, even though I have paid the loan off and have the Title for the vehicle. I am very perplexed and need help as to what I could or should do, other than report this Safety Issue to NHTSA. Thankfully though, the Rear Windows work properly. I have not discovered any issues with those two windows. No Warning Lights or Alerts have been present either for the front windows. But it is a definite problem and safety issue when the front windows do not work as they should.
Mfg Campaign: 11524309
Recall Date: May 29, 2023
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was driving on the interstate going about 75 mph and suddenly my hood popped up and blocked my view. The hood cracked the windshield and was pushed back, in a way that doesn't allow it to close anymore. The hood warning light was not showing and I have driven hours earlier at highway speeds without a problem. The hood jack is snapped off. The problem has not been reproduced or looked at by my insurance, or a service center yet.
Corrective Action:
I was driving on the interstate going about 75 mph and suddenly my hood popped up and blocked my view. The hood cracked the windshield and was pushed back, in a way that doesn't allow it to close anymore. The hood warning light was not showing and I have driven hours earlier at highway speeds without a problem. The hood jack is snapped off. The problem has not been reproduced or looked at by my insurance, or a service center yet.
Additional Notes:
I was driving on the interstate going about 75 mph and suddenly my hood popped up and blocked my view. The hood cracked the windshield and was pushed back, in a way that doesn't allow it to close anymore. The hood warning light was not showing and I have driven hours earlier at highway speeds without a problem. The hood jack is snapped off. The problem has not been reproduced or looked at by my insurance, or a service center yet.
Mfg Campaign: 11523036
Recall Date: May 20, 2023
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
This concern is not related to the VIN number listed. I Have concerns with Aftermarket wheels in general. as the service manager of a shop I am seeing aftermarket wheels that are cracking under normal use due to poor metal quality and design. I have seen dual bolt pattern wheels that crack at the lug nut mounting hole when torquing to the vehicle manufacture spec. I have seen many aftermarket wheels installed with incorrect lug nuts and incorrect or missing hub centric devices. I Believe that the public does not understand the safety concerns of aftermarket wheels.
Corrective Action:
This concern is not related to the VIN number listed. I Have concerns with Aftermarket wheels in general. as the service manager of a shop I am seeing aftermarket wheels that are cracking under normal use due to poor metal quality and design. I have seen dual bolt pattern wheels that crack at the lug nut mounting hole when torquing to the vehicle manufacture spec. I have seen many aftermarket wheels installed with incorrect lug nuts and incorrect or missing hub centric devices. I Believe that the public does not understand the safety concerns of aftermarket wheels.
Additional Notes:
This concern is not related to the VIN number listed. I Have concerns with Aftermarket wheels in general. as the service manager of a shop I am seeing aftermarket wheels that are cracking under normal use due to poor metal quality and design. I have seen dual bolt pattern wheels that crack at the lug nut mounting hole when torquing to the vehicle manufacture spec. I have seen many aftermarket wheels installed with incorrect lug nuts and incorrect or missing hub centric devices. I Believe that the public does not understand the safety concerns of aftermarket wheels.
Mfg Campaign: 11514390
Recall Date: Mar 29, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Consistent problems with parasitic battery drain. If the car is ever left to sit for more than two weeks, the battery will have died. I have to be careful because the battery does not recoup the energy required to start the vehicle in city driving. The second battery I installed in the car (7/2021) has failed prematurely and again requires replacement.
Corrective Action:
Consistent problems with parasitic battery drain. If the car is ever left to sit for more than two weeks, the battery will have died. I have to be careful because the battery does not recoup the energy required to start the vehicle in city driving. The second battery I installed in the car (7/2021) has failed prematurely and again requires replacement.
Additional Notes:
Consistent problems with parasitic battery drain. If the car is ever left to sit for more than two weeks, the battery will have died. I have to be careful because the battery does not recoup the energy required to start the vehicle in city driving. The second battery I installed in the car (7/2021) has failed prematurely and again requires replacement.
Mfg Campaign: 11502835
Recall Date: Jan 20, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery drainage issue: Battery failed in my 2016 Subaru legacy in 2019, replaced with a new battery and died again in 2020, 2021, and 2022. This should be a recall not a class action lawsuit. Leaving someone stranded is a safety issue. No warning was given when the battery died. It was fine one day and dead the next day. Had to tow the vehicle at my expense to the Subaru dealership and was told that they needed to replace the battery, which I had to pay for and they performed an OBDII reprogramming of the engine control module. The dealership indicated that this should help with the drainage problem but I was not given a guarantee.
Corrective Action:
Battery drainage issue: Battery failed in my 2016 Subaru legacy in 2019, replaced with a new battery and died again in 2020, 2021, and 2022. This should be a recall not a class action lawsuit. Leaving someone stranded is a safety issue. No warning was given when the battery died. It was fine one day and dead the next day. Had to tow the vehicle at my expense to the Subaru dealership and was told that they needed to replace the battery, which I had to pay for and they performed an OBDII reprogramming of the engine control module. The dealership indicated that this should help with the drainage problem but I was not given a guarantee.
Additional Notes:
Battery drainage issue: Battery failed in my 2016 Subaru legacy in 2019, replaced with a new battery and died again in 2020, 2021, and 2022. This should be a recall not a class action lawsuit. Leaving someone stranded is a safety issue. No warning was given when the battery died. It was fine one day and dead the next day. Had to tow the vehicle at my expense to the Subaru dealership and was told that they needed to replace the battery, which I had to pay for and they performed an OBDII reprogramming of the engine control module. The dealership indicated that this should help with the drainage problem but I was not given a guarantee.
Mfg Campaign: 11499975
Recall Date: Jan 3, 2023
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I had a transmission failure on my 2016 Subaru Legacy and there were no warning signs before this incident occurred. I was on a road trip driving at highway speeds and suddenly without warning I heard a loud bang. Then the "at oil temp" light came on, then the "check engine light", smelled something burning and also felt some slipping in the transmission. I pulled over as soon as I could. I towed it to the nearest dealer and they diagnosed the problem as being a bad valve body based on the code "P0712: Transmission Temperature Sensor Circuit Low" without test driving the vehicle. The valve body was replaced. Since my car's mileage was outside the extended warranty for this issue, Subaru only contributed half the cost of the repair. After the completion of the repair, the dealer told me they heard loud transmission noises and they recommended that my transmission may have to be replaced I test drove the vehicle with the service manager, except for the noise, the car had no warning lights and the car was shifting smoothly and was reassured that the car would not stall. After leaving the dealership, I drove 25 miles before the car started jerking and violently shaking. Then at a stop light on a highway, the car stalled. When I press the accelerator, the engine would rev but the car would not move. The vehicle was towed home, my car still would not move when I pressed the accelerator and the check engine light came on. I towed it to my local dealer, they checked the vehicle and said the transmission had an internal failure and replaced the transmission. The bad transmission was sent back to Subaru per their policy. Subaru did a goodwill warranty repair that covered a significant portion of the cost. This sudden transmission failure was a huge safety risk to myself and others. I could have rear-ended both times my car stalled.
Corrective Action:
I had a transmission failure on my 2016 Subaru Legacy and there were no warning signs before this incident occurred. I was on a road trip driving at highway speeds and suddenly without warning I heard a loud bang. Then the "at oil temp" light came on, then the "check engine light", smelled something burning and also felt some slipping in the transmission. I pulled over as soon as I could. I towed it to the nearest dealer and they diagnosed the problem as being a bad valve body based on the code "P0712: Transmission Temperature Sensor Circuit Low" without test driving the vehicle. The valve body was replaced. Since my car's mileage was outside the extended warranty for this issue, Subaru only contributed half the cost of the repair. After the completion of the repair, the dealer told me they heard loud transmission noises and they recommended that my transmission may have to be replaced I test drove the vehicle with the service manager, except for the noise, the car had no warning lights and the car was shifting smoothly and was reassured that the car would not stall. After leaving the dealership, I drove 25 miles before the car started jerking and violently shaking. Then at a stop light on a highway, the car stalled. When I press the accelerator, the engine would rev but the car would not move. The vehicle was towed home, my car still would not move when I pressed the accelerator and the check engine light came on. I towed it to my local dealer, they checked the vehicle and said the transmission had an internal failure and replaced the transmission. The bad transmission was sent back to Subaru per their policy. Subaru did a goodwill warranty repair that covered a significant portion of the cost. This sudden transmission failure was a huge safety risk to myself and others. I could have rear-ended both times my car stalled.
Additional Notes:
I had a transmission failure on my 2016 Subaru Legacy and there were no warning signs before this incident occurred. I was on a road trip driving at highway speeds and suddenly without warning I heard a loud bang. Then the "at oil temp" light came on, then the "check engine light", smelled something burning and also felt some slipping in the transmission. I pulled over as soon as I could. I towed it to the nearest dealer and they diagnosed the problem as being a bad valve body based on the code "P0712: Transmission Temperature Sensor Circuit Low" without test driving the vehicle. The valve body was replaced. Since my car's mileage was outside the extended warranty for this issue, Subaru only contributed half the cost of the repair. After the completion of the repair, the dealer told me they heard loud transmission noises and they recommended that my transmission may have to be replaced I test drove the vehicle with the service manager, except for the noise, the car had no warning lights and the car was shifting smoothly and was reassured that the car would not stall. After leaving the dealership, I drove 25 miles before the car started jerking and violently shaking. Then at a stop light on a highway, the car stalled. When I press the accelerator, the engine would rev but the car would not move. The vehicle was towed home, my car still would not move when I pressed the accelerator and the check engine light came on. I towed it to my local dealer, they checked the vehicle and said the transmission had an internal failure and replaced the transmission. The bad transmission was sent back to Subaru per their policy. Subaru did a goodwill warranty repair that covered a significant portion of the cost. This sudden transmission failure was a huge safety risk to myself and others. I could have rear-ended both times my car stalled.
Mfg Campaign: 11497377
Recall Date: Dec 14, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY DIED BECAUSE OF A DRAIN PROBLEM. I HAD TO REPLACE 2 BATTERIES IN ONE YEAR AND TEN MONTHS. HOW MANY BATTERIES MUST I REPLACED BEFORE SUBARU DOES A RECALL? IS THERE ANYTHING YOU CAN DO?
Corrective Action:
BATTERY DIED BECAUSE OF A DRAIN PROBLEM. I HAD TO REPLACE 2 BATTERIES IN ONE YEAR AND TEN MONTHS. HOW MANY BATTERIES MUST I REPLACED BEFORE SUBARU DOES A RECALL? IS THERE ANYTHING YOU CAN DO?
Additional Notes:
BATTERY DIED BECAUSE OF A DRAIN PROBLEM. I HAD TO REPLACE 2 BATTERIES IN ONE YEAR AND TEN MONTHS. HOW MANY BATTERIES MUST I REPLACED BEFORE SUBARU DOES A RECALL? IS THERE ANYTHING YOU CAN DO?
Mfg Campaign: 11497468
Recall Date: Dec 14, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Having a problem with battery draining while the car is turned off. Experienced it previously 24,095 miles and 3 years on the first battery. Had to call AAA and get a jump start, and simply replaced the battery (9/18/19). Over the last year started experiencing similar problems with the replacement battery, and bought a battery charger, so when it would not start in the morning, I would put it on the charger and use my other car (a 2020 Subaru Forester). Took the Legacy to the dealer (10/15/22 - 39,224 odometer reading), he tested the battery, and said there was no problem. Went on vacation for 5 days, came back, and again the car would not start. Took it to another battery dealer, after charging, and they also said there was no problem with the battery. Recently found out that Subaru has agreed to a settlement in a class action lawsuit. Since Subaru understands the problem Hardware/ Software problem with the CAN system, why the affected vehicles are not subject to recall. Vehicles include 2015 - 2020 Outback; 2025 - 2020 Forester; 2015 - 2020 Legacy; 2015 - 2020 WRX; 2019 - 2020 Ascent. I would think the possibility of stranding a motorist in a remote location, adverse weather conditions, etc. would deem this defect to be serious safety defect.
Corrective Action:
Having a problem with battery draining while the car is turned off. Experienced it previously 24,095 miles and 3 years on the first battery. Had to call AAA and get a jump start, and simply replaced the battery (9/18/19). Over the last year started experiencing similar problems with the replacement battery, and bought a battery charger, so when it would not start in the morning, I would put it on the charger and use my other car (a 2020 Subaru Forester). Took the Legacy to the dealer (10/15/22 - 39,224 odometer reading), he tested the battery, and said there was no problem. Went on vacation for 5 days, came back, and again the car would not start. Took it to another battery dealer, after charging, and they also said there was no problem with the battery. Recently found out that Subaru has agreed to a settlement in a class action lawsuit. Since Subaru understands the problem Hardware/ Software problem with the CAN system, why the affected vehicles are not subject to recall. Vehicles include 2015 - 2020 Outback; 2025 - 2020 Forester; 2015 - 2020 Legacy; 2015 - 2020 WRX; 2019 - 2020 Ascent. I would think the possibility of stranding a motorist in a remote location, adverse weather conditions, etc. would deem this defect to be serious safety defect.
Additional Notes:
Having a problem with battery draining while the car is turned off. Experienced it previously 24,095 miles and 3 years on the first battery. Had to call AAA and get a jump start, and simply replaced the battery (9/18/19). Over the last year started experiencing similar problems with the replacement battery, and bought a battery charger, so when it would not start in the morning, I would put it on the charger and use my other car (a 2020 Subaru Forester). Took the Legacy to the dealer (10/15/22 - 39,224 odometer reading), he tested the battery, and said there was no problem. Went on vacation for 5 days, came back, and again the car would not start. Took it to another battery dealer, after charging, and they also said there was no problem with the battery. Recently found out that Subaru has agreed to a settlement in a class action lawsuit. Since Subaru understands the problem Hardware/ Software problem with the CAN system, why the affected vehicles are not subject to recall. Vehicles include 2015 - 2020 Outback; 2025 - 2020 Forester; 2015 - 2020 Legacy; 2015 - 2020 WRX; 2019 - 2020 Ascent. I would think the possibility of stranding a motorist in a remote location, adverse weather conditions, etc. would deem this defect to be serious safety defect.
Mfg Campaign: 11492758
Recall Date: Nov 8, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery drains completely and will not start if not driven for a day. Have had the battery rep,aced twice and electrical system checked, yet batteries continue to discharge and are dead if the vehicle is not driven for one day.
Corrective Action:
Battery drains completely and will not start if not driven for a day. Have had the battery rep,aced twice and electrical system checked, yet batteries continue to discharge and are dead if the vehicle is not driven for one day.
Additional Notes:
Battery drains completely and will not start if not driven for a day. Have had the battery rep,aced twice and electrical system checked, yet batteries continue to discharge and are dead if the vehicle is not driven for one day.
Mfg Campaign: 11488755
Recall Date: Oct 11, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Start up issues, often need to jump vehicle with a relatively new battery. Power window issues
Corrective Action:
Start up issues, often need to jump vehicle with a relatively new battery. Power window issues
Additional Notes:
Start up issues, often need to jump vehicle with a relatively new battery. Power window issues
Mfg Campaign: 11486410
Recall Date: Sep 26, 2022
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I been having issues with my brake When I’m driving out of know where my whole brake goes all the way down and it takes a minute to actually brake. As well when that happens my eyesight goes off. This is a big risk I’m taking when im driving. I took my car to the Subaru dealership and they couldn’t find the reason why my car is doing it.
Corrective Action:
I been having issues with my brake When I’m driving out of know where my whole brake goes all the way down and it takes a minute to actually brake. As well when that happens my eyesight goes off. This is a big risk I’m taking when im driving. I took my car to the Subaru dealership and they couldn’t find the reason why my car is doing it.
Additional Notes:
I been having issues with my brake When I’m driving out of know where my whole brake goes all the way down and it takes a minute to actually brake. As well when that happens my eyesight goes off. This is a big risk I’m taking when im driving. I took my car to the Subaru dealership and they couldn’t find the reason why my car is doing it.
Mfg Campaign: 11484521
Recall Date: Sep 14, 2022
Subaru Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
Potential Consequences:
The contact owns a 2016 Subaru Legacy. The contact stated that while driving at an undisclosed speed, the oil warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with oil leaking from the driver's side front cam carrier, rocker cover, and head gasket. The dealer informed the contact that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 54,514.
Corrective Action:
The contact owns a 2016 Subaru Legacy. The contact stated that while driving at an undisclosed speed, the oil warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with oil leaking from the driver's side front cam carrier, rocker cover, and head gasket. The dealer informed the contact that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 54,514.
Additional Notes:
The contact owns a 2016 Subaru Legacy. The contact stated that while driving at an undisclosed speed, the oil warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with oil leaking from the driver's side front cam carrier, rocker cover, and head gasket. The dealer informed the contact that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 54,514.
Mfg Campaign: 11483448
Recall Date: Sep 8, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I bought the car used in 07/2020. Took the vehicle to get it checked at a Subaru Dealership Service center. When I returned to pick up my car, it would not start. The shop checked told me the battery was dead and would need to be replaced. I complained that it was functioning fine when I put it in and their reports did not state any issues with the battery. After much complaining they offered a free oil change but I had to pay for the battery. Now, only 26 months into the new battery, it is showing corrosion build up on the battery. Powder and acid. A non Subaru shop just serviced the car and the safety check revealed that the battery was in "Fair" condition with reduced CCA.
Corrective Action:
I bought the car used in 07/2020. Took the vehicle to get it checked at a Subaru Dealership Service center. When I returned to pick up my car, it would not start. The shop checked told me the battery was dead and would need to be replaced. I complained that it was functioning fine when I put it in and their reports did not state any issues with the battery. After much complaining they offered a free oil change but I had to pay for the battery. Now, only 26 months into the new battery, it is showing corrosion build up on the battery. Powder and acid. A non Subaru shop just serviced the car and the safety check revealed that the battery was in "Fair" condition with reduced CCA.
Additional Notes:
I bought the car used in 07/2020. Took the vehicle to get it checked at a Subaru Dealership Service center. When I returned to pick up my car, it would not start. The shop checked told me the battery was dead and would need to be replaced. I complained that it was functioning fine when I put it in and their reports did not state any issues with the battery. After much complaining they offered a free oil change but I had to pay for the battery. Now, only 26 months into the new battery, it is showing corrosion build up on the battery. Powder and acid. A non Subaru shop just serviced the car and the safety check revealed that the battery was in "Fair" condition with reduced CCA.
Mfg Campaign: 11482850
Recall Date: Sep 4, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
UNKNOWN- Car electrical system drains battery to the point, after short drives, does not have sufficient amperage to start motor. No problem with battery, replaced many times, Took vehicle to dealer to trace issue and was told no issue. I found a class action Lawsuit that describe the same issue on multiple car models including mine. My spouse is a handicapped driver and has been left stranded, leaving her in a unsafe environment. No warning signs, first occurred 2017 and several times during the years. Recent failure 08/16/2022
Corrective Action:
UNKNOWN- Car electrical system drains battery to the point, after short drives, does not have sufficient amperage to start motor. No problem with battery, replaced many times, Took vehicle to dealer to trace issue and was told no issue. I found a class action Lawsuit that describe the same issue on multiple car models including mine. My spouse is a handicapped driver and has been left stranded, leaving her in a unsafe environment. No warning signs, first occurred 2017 and several times during the years. Recent failure 08/16/2022
Additional Notes:
UNKNOWN- Car electrical system drains battery to the point, after short drives, does not have sufficient amperage to start motor. No problem with battery, replaced many times, Took vehicle to dealer to trace issue and was told no issue. I found a class action Lawsuit that describe the same issue on multiple car models including mine. My spouse is a handicapped driver and has been left stranded, leaving her in a unsafe environment. No warning signs, first occurred 2017 and several times during the years. Recent failure 08/16/2022
Mfg Campaign: 11479594
Recall Date: Aug 16, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Key ignition does not want to release once car is in park and shutdown. I have to wait 15 minutes or more until the ignition decides to release the key. How was your safety or the safety of others put at risk? It is a safety issue as I can't leave my keys on the ignition and wait until someone steals it. It mostly happens during the summer time. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem has been seen by an independence service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? My warranty is expired therefore I have not been able to get it inspected without having to pay out of pocket for it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning messages, and it started about a year ago.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Key ignition does not want to release once car is in park and shutdown. I have to wait 15 minutes or more until the ignition decides to release the key. How was your safety or the safety of others put at risk? It is a safety issue as I can't leave my keys on the ignition and wait until someone steals it. It mostly happens during the summer time. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem has been seen by an independence service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? My warranty is expired therefore I have not been able to get it inspected without having to pay out of pocket for it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning messages, and it started about a year ago.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Key ignition does not want to release once car is in park and shutdown. I have to wait 15 minutes or more until the ignition decides to release the key. How was your safety or the safety of others put at risk? It is a safety issue as I can't leave my keys on the ignition and wait until someone steals it. It mostly happens during the summer time. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem has been seen by an independence service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? My warranty is expired therefore I have not been able to get it inspected without having to pay out of pocket for it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning messages, and it started about a year ago.
Mfg Campaign: 11466106
Recall Date: May 25, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owned a 2016 Subaru Legacy. The contact stated that while attempting to park the vehicle, it suddenly accelerated crashing a small tree causing the contact to reverse the vehicle. When placed in reverse the vehicle accelerated and crashed into another vehicle. The air bags did not deploy. There was damage done to both the tree and other vehicle. The vehicle was towed and deemed total. A police report was filed. The contact had received a bruise on their knee and sought out medical attention. The contact dealer was not made aware of the falure. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,000.
Corrective Action:
The contact owned a 2016 Subaru Legacy. The contact stated that while attempting to park the vehicle, it suddenly accelerated crashing a small tree causing the contact to reverse the vehicle. When placed in reverse the vehicle accelerated and crashed into another vehicle. The air bags did not deploy. There was damage done to both the tree and other vehicle. The vehicle was towed and deemed total. A police report was filed. The contact had received a bruise on their knee and sought out medical attention. The contact dealer was not made aware of the falure. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,000.
Additional Notes:
The contact owned a 2016 Subaru Legacy. The contact stated that while attempting to park the vehicle, it suddenly accelerated crashing a small tree causing the contact to reverse the vehicle. When placed in reverse the vehicle accelerated and crashed into another vehicle. The air bags did not deploy. There was damage done to both the tree and other vehicle. The vehicle was towed and deemed total. A police report was filed. The contact had received a bruise on their knee and sought out medical attention. The contact dealer was not made aware of the falure. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,000.
Mfg Campaign: 11461769
Recall Date: Apr 22, 2022
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