Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQV-57
Recall Date: Nov 24, 2015
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQU-56
Recall Date: Aug 10, 2015
Consumer Complaints
182 ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery drain after 2 years. Can be inspected. Not yet confirmed by independent sources or inspected by outside party. No warning lamps, notices, or cause for battery to drain (no lights on, all doors closed, etc). First happened one day ago, jumped the battery and quickly died again.
Corrective Action:
Battery drain after 2 years. Can be inspected. Not yet confirmed by independent sources or inspected by outside party. No warning lamps, notices, or cause for battery to drain (no lights on, all doors closed, etc). First happened one day ago, jumped the battery and quickly died again.
Additional Notes:
Battery drain after 2 years. Can be inspected. Not yet confirmed by independent sources or inspected by outside party. No warning lamps, notices, or cause for battery to drain (no lights on, all doors closed, etc). First happened one day ago, jumped the battery and quickly died again.
Mfg Campaign: 11418009
Recall Date: May 21, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2016 Subaru Legacy has a battery issue. I've had to replace it three times. Basically once a year over the past few years. It just drains and is dead. It happens mostly in the winter but not always. Subaru didn't think it was their problem. It is dangerous here in Minnesota to have a untrustworthy electrical system. Recently I did have it brought to a non Subaru shop. It had a new battery so they couldn't seem to find the problem either. I, or could get records as to my past battery purchases if need be.
Corrective Action:
My 2016 Subaru Legacy has a battery issue. I've had to replace it three times. Basically once a year over the past few years. It just drains and is dead. It happens mostly in the winter but not always. Subaru didn't think it was their problem. It is dangerous here in Minnesota to have a untrustworthy electrical system. Recently I did have it brought to a non Subaru shop. It had a new battery so they couldn't seem to find the problem either. I, or could get records as to my past battery purchases if need be.
Additional Notes:
My 2016 Subaru Legacy has a battery issue. I've had to replace it three times. Basically once a year over the past few years. It just drains and is dead. It happens mostly in the winter but not always. Subaru didn't think it was their problem. It is dangerous here in Minnesota to have a untrustworthy electrical system. Recently I did have it brought to a non Subaru shop. It had a new battery so they couldn't seem to find the problem either. I, or could get records as to my past battery purchases if need be.
Mfg Campaign: 11418075
Recall Date: May 21, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAD TO CHANGE MY BATTERY ALREADY AS IT WOULDN'T CHARGE OR START THE CAR. TWO FUSES HAVE BEEN REPLACED. ALSO WHILE DRIVING, THE COMPUTER DISPLAY SCREEN BLINKS, FREEZES OR HAS GONE BLANK. AT TIMES, I GET AN ALERT WHILE DRIVING THAT TELLS ME 2 OR 3 HOURS SINCE VEHICLE IGNITION. THESE EVENTS SEEM TO OCCUR ON LONG ROAD TRIPS WITH MULTIPLE SHORT STOPS FOR REFUELING. IF I STOP THE CAR AND KEEP IT OFF OF AROUND 15 MINUTES THEN RESTART THE CAR, THE SCREEN WILL BEGIN WORKING AGAIN. THE DATE ENTERED ON THIS CLAIM IS THE BATTERY CHANGE DATE.
Corrective Action:
I HAD TO CHANGE MY BATTERY ALREADY AS IT WOULDN'T CHARGE OR START THE CAR. TWO FUSES HAVE BEEN REPLACED. ALSO WHILE DRIVING, THE COMPUTER DISPLAY SCREEN BLINKS, FREEZES OR HAS GONE BLANK. AT TIMES, I GET AN ALERT WHILE DRIVING THAT TELLS ME 2 OR 3 HOURS SINCE VEHICLE IGNITION. THESE EVENTS SEEM TO OCCUR ON LONG ROAD TRIPS WITH MULTIPLE SHORT STOPS FOR REFUELING. IF I STOP THE CAR AND KEEP IT OFF OF AROUND 15 MINUTES THEN RESTART THE CAR, THE SCREEN WILL BEGIN WORKING AGAIN. THE DATE ENTERED ON THIS CLAIM IS THE BATTERY CHANGE DATE.
Additional Notes:
I HAD TO CHANGE MY BATTERY ALREADY AS IT WOULDN'T CHARGE OR START THE CAR. TWO FUSES HAVE BEEN REPLACED. ALSO WHILE DRIVING, THE COMPUTER DISPLAY SCREEN BLINKS, FREEZES OR HAS GONE BLANK. AT TIMES, I GET AN ALERT WHILE DRIVING THAT TELLS ME 2 OR 3 HOURS SINCE VEHICLE IGNITION. THESE EVENTS SEEM TO OCCUR ON LONG ROAD TRIPS WITH MULTIPLE SHORT STOPS FOR REFUELING. IF I STOP THE CAR AND KEEP IT OFF OF AROUND 15 MINUTES THEN RESTART THE CAR, THE SCREEN WILL BEGIN WORKING AGAIN. THE DATE ENTERED ON THIS CLAIM IS THE BATTERY CHANGE DATE.
Mfg Campaign: 11416663
Recall Date: May 15, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY IS BEING DRAINED WHEN VEHICLE SITS. I HAVE REPLACED THE BATTERY 2 YEARS AGO AND IS NEEDING TO BE REPLACED AGAIN.
Corrective Action:
BATTERY IS BEING DRAINED WHEN VEHICLE SITS. I HAVE REPLACED THE BATTERY 2 YEARS AGO AND IS NEEDING TO BE REPLACED AGAIN.
Additional Notes:
BATTERY IS BEING DRAINED WHEN VEHICLE SITS. I HAVE REPLACED THE BATTERY 2 YEARS AGO AND IS NEEDING TO BE REPLACED AGAIN.
Mfg Campaign: 11416703
Recall Date: May 15, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN THE PROCESS OF TURNING OFF THE VEHICLE; THE CAR IS IN PARK, AND THE KEY INTERMITTENTLY GETS STUCK IN IGNITION.
Corrective Action:
IN THE PROCESS OF TURNING OFF THE VEHICLE; THE CAR IS IN PARK, AND THE KEY INTERMITTENTLY GETS STUCK IN IGNITION.
Additional Notes:
IN THE PROCESS OF TURNING OFF THE VEHICLE; THE CAR IS IN PARK, AND THE KEY INTERMITTENTLY GETS STUCK IN IGNITION.
Mfg Campaign: 11414237
Recall Date: Apr 28, 2021
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
I'M HAVING ISSUES WITH THE STEERING COLUMN AND GETTING THE KEY OUT. I'M NOT ABLE TO REMOVE THE KEY MOST DAYS. WAS THIS IN ANY PART OF ANY KNOWN RECALL? THANK YOU
Corrective Action:
I'M HAVING ISSUES WITH THE STEERING COLUMN AND GETTING THE KEY OUT. I'M NOT ABLE TO REMOVE THE KEY MOST DAYS. WAS THIS IN ANY PART OF ANY KNOWN RECALL? THANK YOU
Additional Notes:
I'M HAVING ISSUES WITH THE STEERING COLUMN AND GETTING THE KEY OUT. I'M NOT ABLE TO REMOVE THE KEY MOST DAYS. WAS THIS IN ANY PART OF ANY KNOWN RECALL? THANK YOU
Mfg Campaign: 11414333
Recall Date: Apr 28, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR WAS STATIONARY AND OVER TIME RODENTS (MICE) CHEW ON THE ELECTRICAL WIRES HARNESS DUE TO THE ATTRACTION OF MANUFACTURING MATERIAL. MANUFACTURING MATERIAL IS A SOY BASE ELECTRICAL WRAPPING. BOTH OCCURRENCES HAPPENED AT THE SAME EXACT JUNCTION WHERE WIRING HOUSING IS ATTACHED TO THE ENGINE. EVIDENCE IS FIRST OCCURRENCE IN NOVEMBER 2021, SECOND OCCURRENCE APRIL 2021. ANTIDOTAL EVIDENCE IS THE SUBARU SERVICE DEPARTMENT EMPLOYEE STATED THAT THIS IS A USUAL OCCURRENCE FROM SUBARU CARS. BOTH REPAIRS IN LESS THAN FIVE MONTHS CHARGES ARE OVER $6000.
Corrective Action:
THE CAR WAS STATIONARY AND OVER TIME RODENTS (MICE) CHEW ON THE ELECTRICAL WIRES HARNESS DUE TO THE ATTRACTION OF MANUFACTURING MATERIAL. MANUFACTURING MATERIAL IS A SOY BASE ELECTRICAL WRAPPING. BOTH OCCURRENCES HAPPENED AT THE SAME EXACT JUNCTION WHERE WIRING HOUSING IS ATTACHED TO THE ENGINE. EVIDENCE IS FIRST OCCURRENCE IN NOVEMBER 2021, SECOND OCCURRENCE APRIL 2021. ANTIDOTAL EVIDENCE IS THE SUBARU SERVICE DEPARTMENT EMPLOYEE STATED THAT THIS IS A USUAL OCCURRENCE FROM SUBARU CARS. BOTH REPAIRS IN LESS THAN FIVE MONTHS CHARGES ARE OVER $6000.
Additional Notes:
THE CAR WAS STATIONARY AND OVER TIME RODENTS (MICE) CHEW ON THE ELECTRICAL WIRES HARNESS DUE TO THE ATTRACTION OF MANUFACTURING MATERIAL. MANUFACTURING MATERIAL IS A SOY BASE ELECTRICAL WRAPPING. BOTH OCCURRENCES HAPPENED AT THE SAME EXACT JUNCTION WHERE WIRING HOUSING IS ATTACHED TO THE ENGINE. EVIDENCE IS FIRST OCCURRENCE IN NOVEMBER 2021, SECOND OCCURRENCE APRIL 2021. ANTIDOTAL EVIDENCE IS THE SUBARU SERVICE DEPARTMENT EMPLOYEE STATED THAT THIS IS A USUAL OCCURRENCE FROM SUBARU CARS. BOTH REPAIRS IN LESS THAN FIVE MONTHS CHARGES ARE OVER $6000.
Mfg Campaign: 11413297
Recall Date: Apr 21, 2021
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
KEY GETS STUCK IN IGNITION. OFTEN WILL NOT RELEASE. HAPPENS WHEN PUT CAR INTO PARK UPON STOPPING.
Corrective Action:
KEY GETS STUCK IN IGNITION. OFTEN WILL NOT RELEASE. HAPPENS WHEN PUT CAR INTO PARK UPON STOPPING.
Additional Notes:
KEY GETS STUCK IN IGNITION. OFTEN WILL NOT RELEASE. HAPPENS WHEN PUT CAR INTO PARK UPON STOPPING.
Mfg Campaign: 11407477
Recall Date: Apr 11, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
KEY GETS STUCK IN IGNITION. OFTEN WILL NOT RELEASE. HAPPENS WHEN PUT CAR INTO PARK UPON STOPPING.
Corrective Action:
KEY GETS STUCK IN IGNITION. OFTEN WILL NOT RELEASE. HAPPENS WHEN PUT CAR INTO PARK UPON STOPPING.
Additional Notes:
KEY GETS STUCK IN IGNITION. OFTEN WILL NOT RELEASE. HAPPENS WHEN PUT CAR INTO PARK UPON STOPPING.
Mfg Campaign: 11407477
Recall Date: Apr 11, 2021
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
DROVE ON A STRAIGHT STRETCH OF INTERSTATE AT 75 MPH IN A SUNNY AFTERNOON ON A 400 MILE TRIP WITH FUEL TANK BETWEEN 1/8 AND 1/4 FULL. THE ENGINE SUDDENLY LOST POWER. PRESSED THE GAS TO REV UP THE ENGINE BUT STILL NO POWER MOVING FORWARD. HAD TO PULL OVER TO THE SHOULDER AND STOPPED THE CAR. THAT WAS A PRETTY DANGEROUS SITUATION SINCE IT HAPPENED WITHOUT ANY WARNINGS. TRIED TO RESTART THE CAR BUT FAILED. THE STARTER TURNS BUT ENGINE WILL NOT START. ATTEMPTED SEVERAL TIMES OVER THE PERIOD OF 30 - 40 MINUTES TO NO AVAIL. HAD TO CALL A TOW TRUCK TO A SHOP NEAR BY. ONCE UNLOADED (ABOUT 2 HOURS LATER) FROM THE TRUCK, THE TECHNICIAN HOOKED ON INSTRUMENTS TO CHECK. THE ELECTRICALS (ALTERNATOR, BATTERY) WERE FINE. THEN RESTARTING THE ENGINE WORKED. SHORTLY AFTER, THE LOW FUEL WARNING LIGHT CAME ON. NOT CONFIDENT OF CONTINUING THE TRIP, STAYED IN THE TOWN OVERNIGHT. CHECKED THE INTERNET FORUMS THE NEXT DAY AND READ SIMILAR EXPERIENCES BY SOME SUBARU OWNERS AND REALIZED THAT IT COULD BE RELATED TO LOW-FUEL. WENT TO FILL UP THE GAS TANK AND WAS ABLE TO CONTINUE TO DRIVE CLOSE TO 100 MILES TO DESTINATION WITHOUT PROBLEM. NOTED WHEN FILLING UP, THE TANK HAD AT LEAST 2.5 GAL OF FUEL LEFT WHEN THE INCIDENT HAPPENED. CAR HAS 65K ON THE METER. IT WAS BOUGHT NEW AND MAINTAINED ON-SCHEDULE. NO ACCIDENTS OR MODS.
Corrective Action:
DROVE ON A STRAIGHT STRETCH OF INTERSTATE AT 75 MPH IN A SUNNY AFTERNOON ON A 400 MILE TRIP WITH FUEL TANK BETWEEN 1/8 AND 1/4 FULL. THE ENGINE SUDDENLY LOST POWER. PRESSED THE GAS TO REV UP THE ENGINE BUT STILL NO POWER MOVING FORWARD. HAD TO PULL OVER TO THE SHOULDER AND STOPPED THE CAR. THAT WAS A PRETTY DANGEROUS SITUATION SINCE IT HAPPENED WITHOUT ANY WARNINGS. TRIED TO RESTART THE CAR BUT FAILED. THE STARTER TURNS BUT ENGINE WILL NOT START. ATTEMPTED SEVERAL TIMES OVER THE PERIOD OF 30 - 40 MINUTES TO NO AVAIL. HAD TO CALL A TOW TRUCK TO A SHOP NEAR BY. ONCE UNLOADED (ABOUT 2 HOURS LATER) FROM THE TRUCK, THE TECHNICIAN HOOKED ON INSTRUMENTS TO CHECK. THE ELECTRICALS (ALTERNATOR, BATTERY) WERE FINE. THEN RESTARTING THE ENGINE WORKED. SHORTLY AFTER, THE LOW FUEL WARNING LIGHT CAME ON. NOT CONFIDENT OF CONTINUING THE TRIP, STAYED IN THE TOWN OVERNIGHT. CHECKED THE INTERNET FORUMS THE NEXT DAY AND READ SIMILAR EXPERIENCES BY SOME SUBARU OWNERS AND REALIZED THAT IT COULD BE RELATED TO LOW-FUEL. WENT TO FILL UP THE GAS TANK AND WAS ABLE TO CONTINUE TO DRIVE CLOSE TO 100 MILES TO DESTINATION WITHOUT PROBLEM. NOTED WHEN FILLING UP, THE TANK HAD AT LEAST 2.5 GAL OF FUEL LEFT WHEN THE INCIDENT HAPPENED. CAR HAS 65K ON THE METER. IT WAS BOUGHT NEW AND MAINTAINED ON-SCHEDULE. NO ACCIDENTS OR MODS.
Additional Notes:
DROVE ON A STRAIGHT STRETCH OF INTERSTATE AT 75 MPH IN A SUNNY AFTERNOON ON A 400 MILE TRIP WITH FUEL TANK BETWEEN 1/8 AND 1/4 FULL. THE ENGINE SUDDENLY LOST POWER. PRESSED THE GAS TO REV UP THE ENGINE BUT STILL NO POWER MOVING FORWARD. HAD TO PULL OVER TO THE SHOULDER AND STOPPED THE CAR. THAT WAS A PRETTY DANGEROUS SITUATION SINCE IT HAPPENED WITHOUT ANY WARNINGS. TRIED TO RESTART THE CAR BUT FAILED. THE STARTER TURNS BUT ENGINE WILL NOT START. ATTEMPTED SEVERAL TIMES OVER THE PERIOD OF 30 - 40 MINUTES TO NO AVAIL. HAD TO CALL A TOW TRUCK TO A SHOP NEAR BY. ONCE UNLOADED (ABOUT 2 HOURS LATER) FROM THE TRUCK, THE TECHNICIAN HOOKED ON INSTRUMENTS TO CHECK. THE ELECTRICALS (ALTERNATOR, BATTERY) WERE FINE. THEN RESTARTING THE ENGINE WORKED. SHORTLY AFTER, THE LOW FUEL WARNING LIGHT CAME ON. NOT CONFIDENT OF CONTINUING THE TRIP, STAYED IN THE TOWN OVERNIGHT. CHECKED THE INTERNET FORUMS THE NEXT DAY AND READ SIMILAR EXPERIENCES BY SOME SUBARU OWNERS AND REALIZED THAT IT COULD BE RELATED TO LOW-FUEL. WENT TO FILL UP THE GAS TANK AND WAS ABLE TO CONTINUE TO DRIVE CLOSE TO 100 MILES TO DESTINATION WITHOUT PROBLEM. NOTED WHEN FILLING UP, THE TANK HAD AT LEAST 2.5 GAL OF FUEL LEFT WHEN THE INCIDENT HAPPENED. CAR HAS 65K ON THE METER. IT WAS BOUGHT NEW AND MAINTAINED ON-SCHEDULE. NO ACCIDENTS OR MODS.
Mfg Campaign: 11406551
Recall Date: Apr 5, 2021
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DROVE ON A STRAIGHT STRETCH OF INTERSTATE AT 75 MPH IN A SUNNY AFTERNOON ON A 400 MILE TRIP WITH FUEL TANK BETWEEN 1/8 AND 1/4 FULL. THE ENGINE SUDDENLY LOST POWER. PRESSED THE GAS TO REV UP THE ENGINE BUT STILL NO POWER MOVING FORWARD. HAD TO PULL OVER TO THE SHOULDER AND STOPPED THE CAR. THAT WAS A PRETTY DANGEROUS SITUATION SINCE IT HAPPENED WITHOUT ANY WARNINGS. TRIED TO RESTART THE CAR BUT FAILED. THE STARTER TURNS BUT ENGINE WILL NOT START. ATTEMPTED SEVERAL TIMES OVER THE PERIOD OF 30 - 40 MINUTES TO NO AVAIL. HAD TO CALL A TOW TRUCK TO A SHOP NEAR BY. ONCE UNLOADED (ABOUT 2 HOURS LATER) FROM THE TRUCK, THE TECHNICIAN HOOKED ON INSTRUMENTS TO CHECK. THE ELECTRICALS (ALTERNATOR, BATTERY) WERE FINE. THEN RESTARTING THE ENGINE WORKED. SHORTLY AFTER, THE LOW FUEL WARNING LIGHT CAME ON. NOT CONFIDENT OF CONTINUING THE TRIP, STAYED IN THE TOWN OVERNIGHT. CHECKED THE INTERNET FORUMS THE NEXT DAY AND READ SIMILAR EXPERIENCES BY SOME SUBARU OWNERS AND REALIZED THAT IT COULD BE RELATED TO LOW-FUEL. WENT TO FILL UP THE GAS TANK AND WAS ABLE TO CONTINUE TO DRIVE CLOSE TO 100 MILES TO DESTINATION WITHOUT PROBLEM. NOTED WHEN FILLING UP, THE TANK HAD AT LEAST 2.5 GAL OF FUEL LEFT WHEN THE INCIDENT HAPPENED. CAR HAS 65K ON THE METER. IT WAS BOUGHT NEW AND MAINTAINED ON-SCHEDULE. NO ACCIDENTS OR MODS.
Corrective Action:
DROVE ON A STRAIGHT STRETCH OF INTERSTATE AT 75 MPH IN A SUNNY AFTERNOON ON A 400 MILE TRIP WITH FUEL TANK BETWEEN 1/8 AND 1/4 FULL. THE ENGINE SUDDENLY LOST POWER. PRESSED THE GAS TO REV UP THE ENGINE BUT STILL NO POWER MOVING FORWARD. HAD TO PULL OVER TO THE SHOULDER AND STOPPED THE CAR. THAT WAS A PRETTY DANGEROUS SITUATION SINCE IT HAPPENED WITHOUT ANY WARNINGS. TRIED TO RESTART THE CAR BUT FAILED. THE STARTER TURNS BUT ENGINE WILL NOT START. ATTEMPTED SEVERAL TIMES OVER THE PERIOD OF 30 - 40 MINUTES TO NO AVAIL. HAD TO CALL A TOW TRUCK TO A SHOP NEAR BY. ONCE UNLOADED (ABOUT 2 HOURS LATER) FROM THE TRUCK, THE TECHNICIAN HOOKED ON INSTRUMENTS TO CHECK. THE ELECTRICALS (ALTERNATOR, BATTERY) WERE FINE. THEN RESTARTING THE ENGINE WORKED. SHORTLY AFTER, THE LOW FUEL WARNING LIGHT CAME ON. NOT CONFIDENT OF CONTINUING THE TRIP, STAYED IN THE TOWN OVERNIGHT. CHECKED THE INTERNET FORUMS THE NEXT DAY AND READ SIMILAR EXPERIENCES BY SOME SUBARU OWNERS AND REALIZED THAT IT COULD BE RELATED TO LOW-FUEL. WENT TO FILL UP THE GAS TANK AND WAS ABLE TO CONTINUE TO DRIVE CLOSE TO 100 MILES TO DESTINATION WITHOUT PROBLEM. NOTED WHEN FILLING UP, THE TANK HAD AT LEAST 2.5 GAL OF FUEL LEFT WHEN THE INCIDENT HAPPENED. CAR HAS 65K ON THE METER. IT WAS BOUGHT NEW AND MAINTAINED ON-SCHEDULE. NO ACCIDENTS OR MODS.
Additional Notes:
DROVE ON A STRAIGHT STRETCH OF INTERSTATE AT 75 MPH IN A SUNNY AFTERNOON ON A 400 MILE TRIP WITH FUEL TANK BETWEEN 1/8 AND 1/4 FULL. THE ENGINE SUDDENLY LOST POWER. PRESSED THE GAS TO REV UP THE ENGINE BUT STILL NO POWER MOVING FORWARD. HAD TO PULL OVER TO THE SHOULDER AND STOPPED THE CAR. THAT WAS A PRETTY DANGEROUS SITUATION SINCE IT HAPPENED WITHOUT ANY WARNINGS. TRIED TO RESTART THE CAR BUT FAILED. THE STARTER TURNS BUT ENGINE WILL NOT START. ATTEMPTED SEVERAL TIMES OVER THE PERIOD OF 30 - 40 MINUTES TO NO AVAIL. HAD TO CALL A TOW TRUCK TO A SHOP NEAR BY. ONCE UNLOADED (ABOUT 2 HOURS LATER) FROM THE TRUCK, THE TECHNICIAN HOOKED ON INSTRUMENTS TO CHECK. THE ELECTRICALS (ALTERNATOR, BATTERY) WERE FINE. THEN RESTARTING THE ENGINE WORKED. SHORTLY AFTER, THE LOW FUEL WARNING LIGHT CAME ON. NOT CONFIDENT OF CONTINUING THE TRIP, STAYED IN THE TOWN OVERNIGHT. CHECKED THE INTERNET FORUMS THE NEXT DAY AND READ SIMILAR EXPERIENCES BY SOME SUBARU OWNERS AND REALIZED THAT IT COULD BE RELATED TO LOW-FUEL. WENT TO FILL UP THE GAS TANK AND WAS ABLE TO CONTINUE TO DRIVE CLOSE TO 100 MILES TO DESTINATION WITHOUT PROBLEM. NOTED WHEN FILLING UP, THE TANK HAD AT LEAST 2.5 GAL OF FUEL LEFT WHEN THE INCIDENT HAPPENED. CAR HAS 65K ON THE METER. IT WAS BOUGHT NEW AND MAINTAINED ON-SCHEDULE. NO ACCIDENTS OR MODS.
Mfg Campaign: 11406551
Recall Date: Apr 5, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I AM NOT ABLE TO REMOVE THE KEY FROM THE IGNITION WHEN AFTER I PARK MY CAR AND THIS HAPPEN EVERY OTHER DAY SINCE I STARTED TO HAVE THIS ISSUE.. I HAVE TO DRIVE UP AND DOWN AND CHANGE THE PARKING MODE TO DIFFERENT OTHER MODES USING THE GEAR STICK AND SWITCH IT BACK TO PARKING MODE IN ORDER TO RELEASE THE KEY. IT TAKES ME SEVERAL ATTEMPT S OF DOING THIS TO RELEASE THE KEY FROM IGNITION.
Corrective Action:
I AM NOT ABLE TO REMOVE THE KEY FROM THE IGNITION WHEN AFTER I PARK MY CAR AND THIS HAPPEN EVERY OTHER DAY SINCE I STARTED TO HAVE THIS ISSUE.. I HAVE TO DRIVE UP AND DOWN AND CHANGE THE PARKING MODE TO DIFFERENT OTHER MODES USING THE GEAR STICK AND SWITCH IT BACK TO PARKING MODE IN ORDER TO RELEASE THE KEY. IT TAKES ME SEVERAL ATTEMPT S OF DOING THIS TO RELEASE THE KEY FROM IGNITION.
Additional Notes:
I AM NOT ABLE TO REMOVE THE KEY FROM THE IGNITION WHEN AFTER I PARK MY CAR AND THIS HAPPEN EVERY OTHER DAY SINCE I STARTED TO HAVE THIS ISSUE.. I HAVE TO DRIVE UP AND DOWN AND CHANGE THE PARKING MODE TO DIFFERENT OTHER MODES USING THE GEAR STICK AND SWITCH IT BACK TO PARKING MODE IN ORDER TO RELEASE THE KEY. IT TAKES ME SEVERAL ATTEMPT S OF DOING THIS TO RELEASE THE KEY FROM IGNITION.
Mfg Campaign: 11404005
Recall Date: Mar 20, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
CHIP IN THE WINDSHIELD IN MY DIRECT LINE OF SIGHT, I AM NOT AWARE OF ANYTHING HITTING THE WINDSHIELD TO CAUSE IT. I PURCHASED VEHICLE USED ONLY 3 MONTHS AGO. WHEN I PURCHASED IT THE DEALERSHIP HAD MENTIONED THAT THEY HAD JUST REPLACED THE WINDSHIELD. SO THE NEW WINDSHIELD WAS ONLY 3 MONTHS OLD.
Corrective Action:
CHIP IN THE WINDSHIELD IN MY DIRECT LINE OF SIGHT, I AM NOT AWARE OF ANYTHING HITTING THE WINDSHIELD TO CAUSE IT. I PURCHASED VEHICLE USED ONLY 3 MONTHS AGO. WHEN I PURCHASED IT THE DEALERSHIP HAD MENTIONED THAT THEY HAD JUST REPLACED THE WINDSHIELD. SO THE NEW WINDSHIELD WAS ONLY 3 MONTHS OLD.
Additional Notes:
CHIP IN THE WINDSHIELD IN MY DIRECT LINE OF SIGHT, I AM NOT AWARE OF ANYTHING HITTING THE WINDSHIELD TO CAUSE IT. I PURCHASED VEHICLE USED ONLY 3 MONTHS AGO. WHEN I PURCHASED IT THE DEALERSHIP HAD MENTIONED THAT THEY HAD JUST REPLACED THE WINDSHIELD. SO THE NEW WINDSHIELD WAS ONLY 3 MONTHS OLD.
Mfg Campaign: 11399247
Recall Date: Mar 5, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING, EXHAUST ODOR DETECTED IN CABIN CAUSING HEADACHES/NAUSEA AND EXHAUST BECAME MUCH LOUDER STARTING AT ROUGHLY 185,000 MILES. DISCOVERED SUBARU SERVICE PROGRAM BULLETIN WUJ-95 WHICH IDENTIFIES CRACKS FORMING IN THE BELLOWS SECTION OF THE FRONT EXHAUST PIPE AND ITS REPLACEMENT WITH AN UPDATED FRONT EXHAUST. CONTACTED SUBARU AND REQUESTED IT BE COVERED UNDER THE WUJ-95. THIS REQUEST WAS DENIED AS MY VEHICLE "ALREADY HAD THE UPDATED EXHAUST PIPE". PURCHASED AND INSTALLED THE KIT CALLED-OUT IN WUJ-95 MYSELF. UPON REMOVAL OF THE EXHAUST PIPE, I WAS ABLE TO CONFIRM VISUALLY THAT CRACKS HAD FORMED IN THE EXACT LOCATION IDENTIFIED IN WUJ-95. THE "UPDATED" EXHAUST PIPE THAT MY VEHICLE HAD FAILED. CONTACTED SUBARU SEVERAL MORE TIMES REQUESTING THIS BE COVERED . COVERAGE WAS DENIED. THE "UPDATED" EXHAUST PIPE IS NOT A TRUE FIX FOR THIS SAFETY ISSUE.*DT*JB
Corrective Action:
WHILE DRIVING, EXHAUST ODOR DETECTED IN CABIN CAUSING HEADACHES/NAUSEA AND EXHAUST BECAME MUCH LOUDER STARTING AT ROUGHLY 185,000 MILES. DISCOVERED SUBARU SERVICE PROGRAM BULLETIN WUJ-95 WHICH IDENTIFIES CRACKS FORMING IN THE BELLOWS SECTION OF THE FRONT EXHAUST PIPE AND ITS REPLACEMENT WITH AN UPDATED FRONT EXHAUST. CONTACTED SUBARU AND REQUESTED IT BE COVERED UNDER THE WUJ-95. THIS REQUEST WAS DENIED AS MY VEHICLE "ALREADY HAD THE UPDATED EXHAUST PIPE". PURCHASED AND INSTALLED THE KIT CALLED-OUT IN WUJ-95 MYSELF. UPON REMOVAL OF THE EXHAUST PIPE, I WAS ABLE TO CONFIRM VISUALLY THAT CRACKS HAD FORMED IN THE EXACT LOCATION IDENTIFIED IN WUJ-95. THE "UPDATED" EXHAUST PIPE THAT MY VEHICLE HAD FAILED. CONTACTED SUBARU SEVERAL MORE TIMES REQUESTING THIS BE COVERED . COVERAGE WAS DENIED. THE "UPDATED" EXHAUST PIPE IS NOT A TRUE FIX FOR THIS SAFETY ISSUE.*DT*JB
Additional Notes:
WHILE DRIVING, EXHAUST ODOR DETECTED IN CABIN CAUSING HEADACHES/NAUSEA AND EXHAUST BECAME MUCH LOUDER STARTING AT ROUGHLY 185,000 MILES. DISCOVERED SUBARU SERVICE PROGRAM BULLETIN WUJ-95 WHICH IDENTIFIES CRACKS FORMING IN THE BELLOWS SECTION OF THE FRONT EXHAUST PIPE AND ITS REPLACEMENT WITH AN UPDATED FRONT EXHAUST. CONTACTED SUBARU AND REQUESTED IT BE COVERED UNDER THE WUJ-95. THIS REQUEST WAS DENIED AS MY VEHICLE "ALREADY HAD THE UPDATED EXHAUST PIPE". PURCHASED AND INSTALLED THE KIT CALLED-OUT IN WUJ-95 MYSELF. UPON REMOVAL OF THE EXHAUST PIPE, I WAS ABLE TO CONFIRM VISUALLY THAT CRACKS HAD FORMED IN THE EXACT LOCATION IDENTIFIED IN WUJ-95. THE "UPDATED" EXHAUST PIPE THAT MY VEHICLE HAD FAILED. CONTACTED SUBARU SEVERAL MORE TIMES REQUESTING THIS BE COVERED . COVERAGE WAS DENIED. THE "UPDATED" EXHAUST PIPE IS NOT A TRUE FIX FOR THIS SAFETY ISSUE.*DT*JB
Mfg Campaign: 11398922
Recall Date: Mar 3, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE IS STOPPED, SHIFTED INTO PARK AND PARKING BRAKE IS ENGAGED. STEERING WHEEL IS STRAIGHT. KEY IS USED TO SHUT OFF ENGINE BUT WILL NOT MOVE INTO THE LOCK POSITION AND CAN NOT BE REMOVED. OCCURRING 50% OF THE TIME. RESTARTING ENGINE AND SHIFTING THROUGH REVERSE/NEUTRAL/DRIVE BACK TO PARK HAS EVENTUALLY ALLOWED KEY REMOVAL.
Corrective Action:
VEHICLE IS STOPPED, SHIFTED INTO PARK AND PARKING BRAKE IS ENGAGED. STEERING WHEEL IS STRAIGHT. KEY IS USED TO SHUT OFF ENGINE BUT WILL NOT MOVE INTO THE LOCK POSITION AND CAN NOT BE REMOVED. OCCURRING 50% OF THE TIME. RESTARTING ENGINE AND SHIFTING THROUGH REVERSE/NEUTRAL/DRIVE BACK TO PARK HAS EVENTUALLY ALLOWED KEY REMOVAL.
Additional Notes:
VEHICLE IS STOPPED, SHIFTED INTO PARK AND PARKING BRAKE IS ENGAGED. STEERING WHEEL IS STRAIGHT. KEY IS USED TO SHUT OFF ENGINE BUT WILL NOT MOVE INTO THE LOCK POSITION AND CAN NOT BE REMOVED. OCCURRING 50% OF THE TIME. RESTARTING ENGINE AND SHIFTING THROUGH REVERSE/NEUTRAL/DRIVE BACK TO PARK HAS EVENTUALLY ALLOWED KEY REMOVAL.
Mfg Campaign: 11389592
Recall Date: Jan 23, 2021
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
EXPERIENCED DIFFICULTY REMOVING KEY FROM IGNITION AFTER VEHICLE IS STOPPED AND ENGINE TURNED OFF. ISSUE RECURS FREQUENT BUT RANDOMLY. SOMETIMES IT REQUIRE SEVERAL ATTEMPTS TO RESTART AND SHUT-OFF ENGINE BEFORE KEY WOULD RELEASE FROM IGNITION. VEHICLE WAS RETURNED TO DEALER FOR REPAIR AND FAULTY PART IN SHIFTER ASSEMBLY REPLACED.
Corrective Action:
EXPERIENCED DIFFICULTY REMOVING KEY FROM IGNITION AFTER VEHICLE IS STOPPED AND ENGINE TURNED OFF. ISSUE RECURS FREQUENT BUT RANDOMLY. SOMETIMES IT REQUIRE SEVERAL ATTEMPTS TO RESTART AND SHUT-OFF ENGINE BEFORE KEY WOULD RELEASE FROM IGNITION. VEHICLE WAS RETURNED TO DEALER FOR REPAIR AND FAULTY PART IN SHIFTER ASSEMBLY REPLACED.
Additional Notes:
EXPERIENCED DIFFICULTY REMOVING KEY FROM IGNITION AFTER VEHICLE IS STOPPED AND ENGINE TURNED OFF. ISSUE RECURS FREQUENT BUT RANDOMLY. SOMETIMES IT REQUIRE SEVERAL ATTEMPTS TO RESTART AND SHUT-OFF ENGINE BEFORE KEY WOULD RELEASE FROM IGNITION. VEHICLE WAS RETURNED TO DEALER FOR REPAIR AND FAULTY PART IN SHIFTER ASSEMBLY REPLACED.
Mfg Campaign: 11385364
Recall Date: Dec 28, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXPERIENCED DIFFICULTY REMOVING KEY FROM IGNITION AFTER VEHICLE IS STOPPED AND ENGINE TURNED OFF. ISSUE RECURS FREQUENT BUT RANDOMLY. SOMETIMES IT REQUIRE SEVERAL ATTEMPTS TO RESTART AND SHUT-OFF ENGINE BEFORE KEY WOULD RELEASE FROM IGNITION. VEHICLE WAS RETURNED TO DEALER FOR REPAIR AND FAULTY PART IN SHIFTER ASSEMBLY REPLACED.
Corrective Action:
EXPERIENCED DIFFICULTY REMOVING KEY FROM IGNITION AFTER VEHICLE IS STOPPED AND ENGINE TURNED OFF. ISSUE RECURS FREQUENT BUT RANDOMLY. SOMETIMES IT REQUIRE SEVERAL ATTEMPTS TO RESTART AND SHUT-OFF ENGINE BEFORE KEY WOULD RELEASE FROM IGNITION. VEHICLE WAS RETURNED TO DEALER FOR REPAIR AND FAULTY PART IN SHIFTER ASSEMBLY REPLACED.
Additional Notes:
EXPERIENCED DIFFICULTY REMOVING KEY FROM IGNITION AFTER VEHICLE IS STOPPED AND ENGINE TURNED OFF. ISSUE RECURS FREQUENT BUT RANDOMLY. SOMETIMES IT REQUIRE SEVERAL ATTEMPTS TO RESTART AND SHUT-OFF ENGINE BEFORE KEY WOULD RELEASE FROM IGNITION. VEHICLE WAS RETURNED TO DEALER FOR REPAIR AND FAULTY PART IN SHIFTER ASSEMBLY REPLACED.
Mfg Campaign: 11385364
Recall Date: Dec 28, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU LEGACY. THE CONTACT STATED THAT THE WINDSHIELD WAS CRACKED NEAR THE WINDSHIELD WIPER. CARTER SUBARU SHORELINE (17225 AURORA AVE N, SEATTLE, WA 98133; (206) 542-1166) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU LEGACY. THE CONTACT STATED THAT THE WINDSHIELD WAS CRACKED NEAR THE WINDSHIELD WIPER. CARTER SUBARU SHORELINE (17225 AURORA AVE N, SEATTLE, WA 98133; (206) 542-1166) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU LEGACY. THE CONTACT STATED THAT THE WINDSHIELD WAS CRACKED NEAR THE WINDSHIELD WIPER. CARTER SUBARU SHORELINE (17225 AURORA AVE N, SEATTLE, WA 98133; (206) 542-1166) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Mfg Campaign: 11377138
Recall Date: Nov 30, 2020
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE CHILD SAFETY LOCK ON THE REAR PASSENGER'S SIDE WILL NOT DISENGAGE. IT HAPPENED SUDDENLY (UNKNOWN). YOU CAN'T OPEN THE DOOR FROM THE INSIDE, BUT YOU CAN OPEN IT FROM THE OUTSIDE. THIS IS A SAFETY ISSUE BECAUSE PASSENGERS COULD NOT GET OUT OF THE DOOR IF AN ACCIDENT WERE TO OCCUR. THE VEHICLE WAS STATIONARY. THE ACTUATOR NEEDS TO BE REPLACED. AFTER SEARCHING ONLINE RECENTLY THERE ARE A NUMBER OF PEOPLE WHO HAVE THIS ISSUE WITH THEIR SUBARU.
Corrective Action:
THE CHILD SAFETY LOCK ON THE REAR PASSENGER'S SIDE WILL NOT DISENGAGE. IT HAPPENED SUDDENLY (UNKNOWN). YOU CAN'T OPEN THE DOOR FROM THE INSIDE, BUT YOU CAN OPEN IT FROM THE OUTSIDE. THIS IS A SAFETY ISSUE BECAUSE PASSENGERS COULD NOT GET OUT OF THE DOOR IF AN ACCIDENT WERE TO OCCUR. THE VEHICLE WAS STATIONARY. THE ACTUATOR NEEDS TO BE REPLACED. AFTER SEARCHING ONLINE RECENTLY THERE ARE A NUMBER OF PEOPLE WHO HAVE THIS ISSUE WITH THEIR SUBARU.
Additional Notes:
THE CHILD SAFETY LOCK ON THE REAR PASSENGER'S SIDE WILL NOT DISENGAGE. IT HAPPENED SUDDENLY (UNKNOWN). YOU CAN'T OPEN THE DOOR FROM THE INSIDE, BUT YOU CAN OPEN IT FROM THE OUTSIDE. THIS IS A SAFETY ISSUE BECAUSE PASSENGERS COULD NOT GET OUT OF THE DOOR IF AN ACCIDENT WERE TO OCCUR. THE VEHICLE WAS STATIONARY. THE ACTUATOR NEEDS TO BE REPLACED. AFTER SEARCHING ONLINE RECENTLY THERE ARE A NUMBER OF PEOPLE WHO HAVE THIS ISSUE WITH THEIR SUBARU.
Mfg Campaign: 11374078
Recall Date: Nov 11, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE 2016 SUBARU LEGACY IGNITION KEEPS JAMMING THE KEY AFTER THE DRIVER HAS STOPPED THE VEHICLE AND PLACED IT IN PARK. THE KEY REMAINS JAMMED AND BECOMES DIFFICULT FOR THE DRIVER TO REMOVE. KEEP IN MIND THE TIRES ARE STRAIGHT WHEN THE VEHICLE IS PARKED AND THE KEY IS NOT BENT. THIS INCIDENT HAS OCCURRED SEVERAL TIMES THIS MONTH AND HAS NEVER OCCURRED PRIOR.
Corrective Action:
THE 2016 SUBARU LEGACY IGNITION KEEPS JAMMING THE KEY AFTER THE DRIVER HAS STOPPED THE VEHICLE AND PLACED IT IN PARK. THE KEY REMAINS JAMMED AND BECOMES DIFFICULT FOR THE DRIVER TO REMOVE. KEEP IN MIND THE TIRES ARE STRAIGHT WHEN THE VEHICLE IS PARKED AND THE KEY IS NOT BENT. THIS INCIDENT HAS OCCURRED SEVERAL TIMES THIS MONTH AND HAS NEVER OCCURRED PRIOR.
Additional Notes:
THE 2016 SUBARU LEGACY IGNITION KEEPS JAMMING THE KEY AFTER THE DRIVER HAS STOPPED THE VEHICLE AND PLACED IT IN PARK. THE KEY REMAINS JAMMED AND BECOMES DIFFICULT FOR THE DRIVER TO REMOVE. KEEP IN MIND THE TIRES ARE STRAIGHT WHEN THE VEHICLE IS PARKED AND THE KEY IS NOT BENT. THIS INCIDENT HAS OCCURRED SEVERAL TIMES THIS MONTH AND HAS NEVER OCCURRED PRIOR.
Mfg Campaign: 11372419
Recall Date: Oct 30, 2020
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