Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTL-72
Recall Date: Oct 6, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Consumer Complaints
134 ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield glass cracks very easily from rocks. In the last year I’ve had 7 cracks form. I’ve never had this trouble with any other vehicle including a 2012 Subaru that I own and drive just as much. This impairs my vision and decreases the windshield integrity. I have claimed all windshield through my insurance and it has been very expensive. The only glass I can replace the windshields with is Subaru glass. The quality is very poor. I will upload the 2 most recent cracks.
Corrective Action:
Windshield glass cracks very easily from rocks. In the last year I’ve had 7 cracks form. I’ve never had this trouble with any other vehicle including a 2012 Subaru that I own and drive just as much. This impairs my vision and decreases the windshield integrity. I have claimed all windshield through my insurance and it has been very expensive. The only glass I can replace the windshields with is Subaru glass. The quality is very poor. I will upload the 2 most recent cracks.
Additional Notes:
Windshield glass cracks very easily from rocks. In the last year I’ve had 7 cracks form. I’ve never had this trouble with any other vehicle including a 2012 Subaru that I own and drive just as much. This impairs my vision and decreases the windshield integrity. I have claimed all windshield through my insurance and it has been very expensive. The only glass I can replace the windshields with is Subaru glass. The quality is very poor. I will upload the 2 most recent cracks.
Mfg Campaign: 11465664
Recall Date: May 22, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My battery is constantly draining and having corrosion. I have replaced the battery 3 times in 5 years
Corrective Action:
My battery is constantly draining and having corrosion. I have replaced the battery 3 times in 5 years
Additional Notes:
My battery is constantly draining and having corrosion. I have replaced the battery 3 times in 5 years
Mfg Campaign: 11463816
Recall Date: May 9, 2022
Subaru Of America, Inc.
Defect Description:
TIRES:BEAD
Potential Consequences:
TIRE SIZE - 225/50R19. MY 2017 SUBARU LEGACY HAS APPROXIMATELY 17,000 MILES. AS I HAND WASH MY CAR I NOTICED THAT ALL 4 TIRES HAVE SIGNIFICANT CRACKS ON THE SIDEWALL. I'M CONCERNED ABOUT DRIVING MY CAR ON THE HIGHWAY AND I OFTEN PICK-UP OUR 3 GRANDCHILDREN FROM SCHOOL WHICH ALSO CONCERNS ME. THESE ARE MY OBSERVATIONS BUT I'VE ALSO READ A FEW SIMILAR ISSUES ON THE GOODYEAR WEBSITE BUT THEY REFERRED TO THE PROBLEM AS DRY ROT? THANK GOD NO ACCIDENTS OR FLATS BUT I HAVE PROBLEMS WITH THE TIRES LOSING AIR. I JUST WANT PIECE OF MIND AND I WILL GO TO A GOODYEAR TIRE DEALER SOON TO GET THEIR OPINION. HOPE TO HEAR BACK FROM YOU SHORTLY. THANK YOU!
Corrective Action:
TIRE SIZE - 225/50R19. MY 2017 SUBARU LEGACY HAS APPROXIMATELY 17,000 MILES. AS I HAND WASH MY CAR I NOTICED THAT ALL 4 TIRES HAVE SIGNIFICANT CRACKS ON THE SIDEWALL. I'M CONCERNED ABOUT DRIVING MY CAR ON THE HIGHWAY AND I OFTEN PICK-UP OUR 3 GRANDCHILDREN FROM SCHOOL WHICH ALSO CONCERNS ME. THESE ARE MY OBSERVATIONS BUT I'VE ALSO READ A FEW SIMILAR ISSUES ON THE GOODYEAR WEBSITE BUT THEY REFERRED TO THE PROBLEM AS DRY ROT? THANK GOD NO ACCIDENTS OR FLATS BUT I HAVE PROBLEMS WITH THE TIRES LOSING AIR. I JUST WANT PIECE OF MIND AND I WILL GO TO A GOODYEAR TIRE DEALER SOON TO GET THEIR OPINION. HOPE TO HEAR BACK FROM YOU SHORTLY. THANK YOU!
Additional Notes:
TIRE SIZE - 225/50R19. MY 2017 SUBARU LEGACY HAS APPROXIMATELY 17,000 MILES. AS I HAND WASH MY CAR I NOTICED THAT ALL 4 TIRES HAVE SIGNIFICANT CRACKS ON THE SIDEWALL. I'M CONCERNED ABOUT DRIVING MY CAR ON THE HIGHWAY AND I OFTEN PICK-UP OUR 3 GRANDCHILDREN FROM SCHOOL WHICH ALSO CONCERNS ME. THESE ARE MY OBSERVATIONS BUT I'VE ALSO READ A FEW SIMILAR ISSUES ON THE GOODYEAR WEBSITE BUT THEY REFERRED TO THE PROBLEM AS DRY ROT? THANK GOD NO ACCIDENTS OR FLATS BUT I HAVE PROBLEMS WITH THE TIRES LOSING AIR. I JUST WANT PIECE OF MIND AND I WILL GO TO A GOODYEAR TIRE DEALER SOON TO GET THEIR OPINION. HOPE TO HEAR BACK FROM YOU SHORTLY. THANK YOU!
Mfg Campaign: 11463740
Recall Date: May 7, 2022
Subaru Of America, Inc.
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
TIRE SIZE - 225/50R19. MY 2017 SUBARU LEGACY HAS APPROXIMATELY 17,000 MILES. AS I HAND WASH MY CAR I NOTICED THAT ALL 4 TIRES HAVE SIGNIFICANT CRACKS ON THE SIDEWALL. I'M CONCERNED ABOUT DRIVING MY CAR ON THE HIGHWAY AND I OFTEN PICK-UP OUR 3 GRANDCHILDREN FROM SCHOOL WHICH ALSO CONCERNS ME. THESE ARE MY OBSERVATIONS BUT I'VE ALSO READ A FEW SIMILAR ISSUES ON THE GOODYEAR WEBSITE BUT THEY REFERRED TO THE PROBLEM AS DRY ROT? THANK GOD NO ACCIDENTS OR FLATS BUT I HAVE PROBLEMS WITH THE TIRES LOSING AIR. I JUST WANT PIECE OF MIND AND I WILL GO TO A GOODYEAR TIRE DEALER SOON TO GET THEIR OPINION. HOPE TO HEAR BACK FROM YOU SHORTLY. THANK YOU!
Corrective Action:
TIRE SIZE - 225/50R19. MY 2017 SUBARU LEGACY HAS APPROXIMATELY 17,000 MILES. AS I HAND WASH MY CAR I NOTICED THAT ALL 4 TIRES HAVE SIGNIFICANT CRACKS ON THE SIDEWALL. I'M CONCERNED ABOUT DRIVING MY CAR ON THE HIGHWAY AND I OFTEN PICK-UP OUR 3 GRANDCHILDREN FROM SCHOOL WHICH ALSO CONCERNS ME. THESE ARE MY OBSERVATIONS BUT I'VE ALSO READ A FEW SIMILAR ISSUES ON THE GOODYEAR WEBSITE BUT THEY REFERRED TO THE PROBLEM AS DRY ROT? THANK GOD NO ACCIDENTS OR FLATS BUT I HAVE PROBLEMS WITH THE TIRES LOSING AIR. I JUST WANT PIECE OF MIND AND I WILL GO TO A GOODYEAR TIRE DEALER SOON TO GET THEIR OPINION. HOPE TO HEAR BACK FROM YOU SHORTLY. THANK YOU!
Additional Notes:
TIRE SIZE - 225/50R19. MY 2017 SUBARU LEGACY HAS APPROXIMATELY 17,000 MILES. AS I HAND WASH MY CAR I NOTICED THAT ALL 4 TIRES HAVE SIGNIFICANT CRACKS ON THE SIDEWALL. I'M CONCERNED ABOUT DRIVING MY CAR ON THE HIGHWAY AND I OFTEN PICK-UP OUR 3 GRANDCHILDREN FROM SCHOOL WHICH ALSO CONCERNS ME. THESE ARE MY OBSERVATIONS BUT I'VE ALSO READ A FEW SIMILAR ISSUES ON THE GOODYEAR WEBSITE BUT THEY REFERRED TO THE PROBLEM AS DRY ROT? THANK GOD NO ACCIDENTS OR FLATS BUT I HAVE PROBLEMS WITH THE TIRES LOSING AIR. I JUST WANT PIECE OF MIND AND I WILL GO TO A GOODYEAR TIRE DEALER SOON TO GET THEIR OPINION. HOPE TO HEAR BACK FROM YOU SHORTLY. THANK YOU!
Mfg Campaign: 11463740
Recall Date: May 7, 2022
Subaru Of America, Inc.
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
TIRE SIZE - 225/50R19. MY 2017 SUBARU LEGACY HAS APPROXIMATELY 17,000 MILES. AS I HAND WASH MY CAR I NOTICED THAT ALL 4 TIRES HAVE SIGNIFICANT CRACKS ON THE SIDEWALL. I'M CONCERNED ABOUT DRIVING MY CAR ON THE HIGHWAY AND I OFTEN PICK-UP OUR 3 GRANDCHILDREN FROM SCHOOL WHICH ALSO CONCERNS ME. THESE ARE MY OBSERVATIONS BUT I'VE ALSO READ A FEW SIMILAR ISSUES ON THE GOODYEAR WEBSITE BUT THEY REFERRED TO THE PROBLEM AS DRY ROT? THANK GOD NO ACCIDENTS OR FLATS BUT I HAVE PROBLEMS WITH THE TIRES LOSING AIR. I JUST WANT PIECE OF MIND AND I WILL GO TO A GOODYEAR TIRE DEALER SOON TO GET THEIR OPINION. HOPE TO HEAR BACK FROM YOU SHORTLY. THANK YOU!
Corrective Action:
TIRE SIZE - 225/50R19. MY 2017 SUBARU LEGACY HAS APPROXIMATELY 17,000 MILES. AS I HAND WASH MY CAR I NOTICED THAT ALL 4 TIRES HAVE SIGNIFICANT CRACKS ON THE SIDEWALL. I'M CONCERNED ABOUT DRIVING MY CAR ON THE HIGHWAY AND I OFTEN PICK-UP OUR 3 GRANDCHILDREN FROM SCHOOL WHICH ALSO CONCERNS ME. THESE ARE MY OBSERVATIONS BUT I'VE ALSO READ A FEW SIMILAR ISSUES ON THE GOODYEAR WEBSITE BUT THEY REFERRED TO THE PROBLEM AS DRY ROT? THANK GOD NO ACCIDENTS OR FLATS BUT I HAVE PROBLEMS WITH THE TIRES LOSING AIR. I JUST WANT PIECE OF MIND AND I WILL GO TO A GOODYEAR TIRE DEALER SOON TO GET THEIR OPINION. HOPE TO HEAR BACK FROM YOU SHORTLY. THANK YOU!
Additional Notes:
TIRE SIZE - 225/50R19. MY 2017 SUBARU LEGACY HAS APPROXIMATELY 17,000 MILES. AS I HAND WASH MY CAR I NOTICED THAT ALL 4 TIRES HAVE SIGNIFICANT CRACKS ON THE SIDEWALL. I'M CONCERNED ABOUT DRIVING MY CAR ON THE HIGHWAY AND I OFTEN PICK-UP OUR 3 GRANDCHILDREN FROM SCHOOL WHICH ALSO CONCERNS ME. THESE ARE MY OBSERVATIONS BUT I'VE ALSO READ A FEW SIMILAR ISSUES ON THE GOODYEAR WEBSITE BUT THEY REFERRED TO THE PROBLEM AS DRY ROT? THANK GOD NO ACCIDENTS OR FLATS BUT I HAVE PROBLEMS WITH THE TIRES LOSING AIR. I JUST WANT PIECE OF MIND AND I WILL GO TO A GOODYEAR TIRE DEALER SOON TO GET THEIR OPINION. HOPE TO HEAR BACK FROM YOU SHORTLY. THANK YOU!
Mfg Campaign: 11463740
Recall Date: May 7, 2022
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The contact owns a 2017 Subaru Legacy. The contact stated that there was air noises coming into the vehicle from the vents of the vehicle. The contact took the vehicle to the dealer who stated that they believed the noises were coming from near the mirrors of the vehicle. The vehicle had not been repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 20,000.
Corrective Action:
The contact owns a 2017 Subaru Legacy. The contact stated that there was air noises coming into the vehicle from the vents of the vehicle. The contact took the vehicle to the dealer who stated that they believed the noises were coming from near the mirrors of the vehicle. The vehicle had not been repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 20,000.
Additional Notes:
The contact owns a 2017 Subaru Legacy. The contact stated that there was air noises coming into the vehicle from the vents of the vehicle. The contact took the vehicle to the dealer who stated that they believed the noises were coming from near the mirrors of the vehicle. The vehicle had not been repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 20,000.
Mfg Campaign: 11459968
Recall Date: Apr 7, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Crack appeared starting from below the passenger windshield wiper on the windshield out of the blue, while sitting in driveway.
Corrective Action:
Crack appeared starting from below the passenger windshield wiper on the windshield out of the blue, while sitting in driveway.
Additional Notes:
Crack appeared starting from below the passenger windshield wiper on the windshield out of the blue, while sitting in driveway.
Mfg Campaign: 11456522
Recall Date: Mar 13, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
A 2017 Subaru Legacy was stopped on a hill, on the shoulder of a two lane service road. The driver, who was the car owner, placed the gear selector in park, left the motor idling, exited the vehicle, closed the driver side door, loaded several logs into the trunk, and slammed the trunk. The passenger remained in the vehicle, seated in the passenger seat. The motor idled for about 10 minutes after the driver exited the vehicle. No alarms sounded to alert the driver or passenger that the car was not left as intended—motor running and in park. The vehicle remained completely stationary for about 10 minutes until the passenger reached over and pushed the ignition button to turn off the engine. At this time, the vehicle started to roll forwards down the hill. The passenger was not able to climb over the center console into the driver seat, but found she was was able to steer the vehicle. The passenger steered the vehicle by reaching over from the passenger seat. The passenger steered the vehicle onto the service road and away from a group of people standing on the shoulder in front of the car down-hill from the vehicle. She steered the vehicle through an open chain-link gate. The service road ends at the bottom of the hill in a T with a public road— Glenallen Avenue. The car crossed the public road that momentarily was without traffic. The car continued onto the shoulder on the far side of Glenallen Avenue where it finally was stopped by crashing into a tree. The air bags deployed. The passenger sustained a fractured left hand, a fracture of the right shoulder and sprained right foot. The passenger pushed the ignition again and the gear selector in case the engine was still running, because she feared a potential explosion. Her injuries required medical attention, and she was taken by ambulance to a local hospital. A police report was filed. The vehicle was towed to a towing lot. The car manufacturer was contacted. The insurance company determined that the vehicle was destroyed and not able to be repaired. The approx
Corrective Action:
A 2017 Subaru Legacy was stopped on a hill, on the shoulder of a two lane service road. The driver, who was the car owner, placed the gear selector in park, left the motor idling, exited the vehicle, closed the driver side door, loaded several logs into the trunk, and slammed the trunk. The passenger remained in the vehicle, seated in the passenger seat. The motor idled for about 10 minutes after the driver exited the vehicle. No alarms sounded to alert the driver or passenger that the car was not left as intended—motor running and in park. The vehicle remained completely stationary for about 10 minutes until the passenger reached over and pushed the ignition button to turn off the engine. At this time, the vehicle started to roll forwards down the hill. The passenger was not able to climb over the center console into the driver seat, but found she was was able to steer the vehicle. The passenger steered the vehicle by reaching over from the passenger seat. The passenger steered the vehicle onto the service road and away from a group of people standing on the shoulder in front of the car down-hill from the vehicle. She steered the vehicle through an open chain-link gate. The service road ends at the bottom of the hill in a T with a public road— Glenallen Avenue. The car crossed the public road that momentarily was without traffic. The car continued onto the shoulder on the far side of Glenallen Avenue where it finally was stopped by crashing into a tree. The air bags deployed. The passenger sustained a fractured left hand, a fracture of the right shoulder and sprained right foot. The passenger pushed the ignition again and the gear selector in case the engine was still running, because she feared a potential explosion. Her injuries required medical attention, and she was taken by ambulance to a local hospital. A police report was filed. The vehicle was towed to a towing lot. The car manufacturer was contacted. The insurance company determined that the vehicle was destroyed and not able to be repaired. The approx
Additional Notes:
A 2017 Subaru Legacy was stopped on a hill, on the shoulder of a two lane service road. The driver, who was the car owner, placed the gear selector in park, left the motor idling, exited the vehicle, closed the driver side door, loaded several logs into the trunk, and slammed the trunk. The passenger remained in the vehicle, seated in the passenger seat. The motor idled for about 10 minutes after the driver exited the vehicle. No alarms sounded to alert the driver or passenger that the car was not left as intended—motor running and in park. The vehicle remained completely stationary for about 10 minutes until the passenger reached over and pushed the ignition button to turn off the engine. At this time, the vehicle started to roll forwards down the hill. The passenger was not able to climb over the center console into the driver seat, but found she was was able to steer the vehicle. The passenger steered the vehicle by reaching over from the passenger seat. The passenger steered the vehicle onto the service road and away from a group of people standing on the shoulder in front of the car down-hill from the vehicle. She steered the vehicle through an open chain-link gate. The service road ends at the bottom of the hill in a T with a public road— Glenallen Avenue. The car crossed the public road that momentarily was without traffic. The car continued onto the shoulder on the far side of Glenallen Avenue where it finally was stopped by crashing into a tree. The air bags deployed. The passenger sustained a fractured left hand, a fracture of the right shoulder and sprained right foot. The passenger pushed the ignition again and the gear selector in case the engine was still running, because she feared a potential explosion. Her injuries required medical attention, and she was taken by ambulance to a local hospital. A police report was filed. The vehicle was towed to a towing lot. The car manufacturer was contacted. The insurance company determined that the vehicle was destroyed and not able to be repaired. The approx
Mfg Campaign: 11455806
Recall Date: Mar 9, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The original windshield cracked starting at the bottom left corner and quickly spread across the entire window. I went to Subaru and paid to replace the window. Within 2 weeks the window had cracked again and spread across the entire window.
Corrective Action:
The original windshield cracked starting at the bottom left corner and quickly spread across the entire window. I went to Subaru and paid to replace the window. Within 2 weeks the window had cracked again and spread across the entire window.
Additional Notes:
The original windshield cracked starting at the bottom left corner and quickly spread across the entire window. I went to Subaru and paid to replace the window. Within 2 weeks the window had cracked again and spread across the entire window.
Mfg Campaign: 11455878
Recall Date: Mar 9, 2022
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2017 Subaru Legacy. The contact stated while driving approximately 40 - 45 MPH on a two-lane road, he attempted to overtake the driver in front and crashed head-on into a vehicle coming in the opposite direction. The contact stated that the driver's front air bag failed to deploy however, both side curtain air bags deployed as needed. The contact stated that he suffered two fractures to his sternum along with other chest injuries. The contact stated that he was informed by the police officer that the other driver did not require medical attention. The contact was transported from the scene by ambulance to the local hospital. A police report was filed. The vehicle was towed to a tow lot. The contact stated that the insurance provider declared the vehicle a total loss. The contact attempted to reach the manufacturer on several occasions but was unable to speak with a representative. The approximate failure mileage was approximately 20,000.
Corrective Action:
The contact owned a 2017 Subaru Legacy. The contact stated while driving approximately 40 - 45 MPH on a two-lane road, he attempted to overtake the driver in front and crashed head-on into a vehicle coming in the opposite direction. The contact stated that the driver's front air bag failed to deploy however, both side curtain air bags deployed as needed. The contact stated that he suffered two fractures to his sternum along with other chest injuries. The contact stated that he was informed by the police officer that the other driver did not require medical attention. The contact was transported from the scene by ambulance to the local hospital. A police report was filed. The vehicle was towed to a tow lot. The contact stated that the insurance provider declared the vehicle a total loss. The contact attempted to reach the manufacturer on several occasions but was unable to speak with a representative. The approximate failure mileage was approximately 20,000.
Additional Notes:
The contact owned a 2017 Subaru Legacy. The contact stated while driving approximately 40 - 45 MPH on a two-lane road, he attempted to overtake the driver in front and crashed head-on into a vehicle coming in the opposite direction. The contact stated that the driver's front air bag failed to deploy however, both side curtain air bags deployed as needed. The contact stated that he suffered two fractures to his sternum along with other chest injuries. The contact stated that he was informed by the police officer that the other driver did not require medical attention. The contact was transported from the scene by ambulance to the local hospital. A police report was filed. The vehicle was towed to a tow lot. The contact stated that the insurance provider declared the vehicle a total loss. The contact attempted to reach the manufacturer on several occasions but was unable to speak with a representative. The approximate failure mileage was approximately 20,000.
Mfg Campaign: 11454515
Recall Date: Feb 28, 2022
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
Make noise in the front driver site every time when I drive over bad roads
Corrective Action:
Make noise in the front driver site every time when I drive over bad roads
Additional Notes:
Make noise in the front driver site every time when I drive over bad roads
Mfg Campaign: 11454196
Recall Date: Feb 25, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield cracked for no apparent reason. Because my wife works from home the car sat in the driveway for over a week and when she went out to use the car she noticed the windshield was cracked.
Corrective Action:
The windshield cracked for no apparent reason. Because my wife works from home the car sat in the driveway for over a week and when she went out to use the car she noticed the windshield was cracked.
Additional Notes:
The windshield cracked for no apparent reason. Because my wife works from home the car sat in the driveway for over a week and when she went out to use the car she noticed the windshield was cracked.
Mfg Campaign: 11453588
Recall Date: Feb 23, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hello! We have a 2017 Subaru Legacy 2.5I LM that was purchased used in 2018. Since the purchase of the vehicle, we have had to replace the battery 3x. The vehicle cannot seem to hold a charge, despite frequent use. Neither the car dealership we sold the vehicle to nor the Subaru dealership can seem to figure out what the issue is, however, it does seem to possibly align with this vehicle having battery charge issues. Feel free to connect for service records or additional info.
Corrective Action:
Hello! We have a 2017 Subaru Legacy 2.5I LM that was purchased used in 2018. Since the purchase of the vehicle, we have had to replace the battery 3x. The vehicle cannot seem to hold a charge, despite frequent use. Neither the car dealership we sold the vehicle to nor the Subaru dealership can seem to figure out what the issue is, however, it does seem to possibly align with this vehicle having battery charge issues. Feel free to connect for service records or additional info.
Additional Notes:
Hello! We have a 2017 Subaru Legacy 2.5I LM that was purchased used in 2018. Since the purchase of the vehicle, we have had to replace the battery 3x. The vehicle cannot seem to hold a charge, despite frequent use. Neither the car dealership we sold the vehicle to nor the Subaru dealership can seem to figure out what the issue is, however, it does seem to possibly align with this vehicle having battery charge issues. Feel free to connect for service records or additional info.
Mfg Campaign: 11453185
Recall Date: Feb 21, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY WINDSHIELD SPONTANEOUSLY CRACKED WHILE THE CAR WAS SITTING IN MY GARAGE. THE CRACK IS IN THE LOWER PORTION OF THE WINDSHIELD JUST ABOVE THE DEFROSTER. IT IS APPROXIMATELY 2 FEET LONG WITH 2 PERPENDICULAR CRACKS RADIATING FROM IT. I AM CONTACTING THE SUBARU DEALER FOR REPAIR.
Corrective Action:
MY WINDSHIELD SPONTANEOUSLY CRACKED WHILE THE CAR WAS SITTING IN MY GARAGE. THE CRACK IS IN THE LOWER PORTION OF THE WINDSHIELD JUST ABOVE THE DEFROSTER. IT IS APPROXIMATELY 2 FEET LONG WITH 2 PERPENDICULAR CRACKS RADIATING FROM IT. I AM CONTACTING THE SUBARU DEALER FOR REPAIR.
Additional Notes:
MY WINDSHIELD SPONTANEOUSLY CRACKED WHILE THE CAR WAS SITTING IN MY GARAGE. THE CRACK IS IN THE LOWER PORTION OF THE WINDSHIELD JUST ABOVE THE DEFROSTER. IT IS APPROXIMATELY 2 FEET LONG WITH 2 PERPENDICULAR CRACKS RADIATING FROM IT. I AM CONTACTING THE SUBARU DEALER FOR REPAIR.
Mfg Campaign: 11449866
Recall Date: Feb 2, 2022
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
Vehicle is difficult to control, especially when driving on uneven roads, or when it is windy. It takes a lot of effort to keep the car in one lane. The ride is rough, and you can hear and feel every little bump in the road. More than a rough ride, this will oftentimes throw my vehicle off path which feels like the car is not in my control momentarily. For instance, it will follow the direction of any cracks/grooves in the road, despite both my hands being on the wheel. This deviation requires immediate correction or risk collision. A passing vehicle moving at a high rate of speed will also push my car off track, which is obviously dangerous on the freeway.
Corrective Action:
Vehicle is difficult to control, especially when driving on uneven roads, or when it is windy. It takes a lot of effort to keep the car in one lane. The ride is rough, and you can hear and feel every little bump in the road. More than a rough ride, this will oftentimes throw my vehicle off path which feels like the car is not in my control momentarily. For instance, it will follow the direction of any cracks/grooves in the road, despite both my hands being on the wheel. This deviation requires immediate correction or risk collision. A passing vehicle moving at a high rate of speed will also push my car off track, which is obviously dangerous on the freeway.
Additional Notes:
Vehicle is difficult to control, especially when driving on uneven roads, or when it is windy. It takes a lot of effort to keep the car in one lane. The ride is rough, and you can hear and feel every little bump in the road. More than a rough ride, this will oftentimes throw my vehicle off path which feels like the car is not in my control momentarily. For instance, it will follow the direction of any cracks/grooves in the road, despite both my hands being on the wheel. This deviation requires immediate correction or risk collision. A passing vehicle moving at a high rate of speed will also push my car off track, which is obviously dangerous on the freeway.
Mfg Campaign: 11448868
Recall Date: Jan 25, 2022
Subaru Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Vehicle is difficult to control, especially when driving on uneven roads, or when it is windy. It takes a lot of effort to keep the car in one lane. The ride is rough, and you can hear and feel every little bump in the road. More than a rough ride, this will oftentimes throw my vehicle off path which feels like the car is not in my control momentarily. For instance, it will follow the direction of any cracks/grooves in the road, despite both my hands being on the wheel. This deviation requires immediate correction or risk collision. A passing vehicle moving at a high rate of speed will also push my car off track, which is obviously dangerous on the freeway.
Corrective Action:
Vehicle is difficult to control, especially when driving on uneven roads, or when it is windy. It takes a lot of effort to keep the car in one lane. The ride is rough, and you can hear and feel every little bump in the road. More than a rough ride, this will oftentimes throw my vehicle off path which feels like the car is not in my control momentarily. For instance, it will follow the direction of any cracks/grooves in the road, despite both my hands being on the wheel. This deviation requires immediate correction or risk collision. A passing vehicle moving at a high rate of speed will also push my car off track, which is obviously dangerous on the freeway.
Additional Notes:
Vehicle is difficult to control, especially when driving on uneven roads, or when it is windy. It takes a lot of effort to keep the car in one lane. The ride is rough, and you can hear and feel every little bump in the road. More than a rough ride, this will oftentimes throw my vehicle off path which feels like the car is not in my control momentarily. For instance, it will follow the direction of any cracks/grooves in the road, despite both my hands being on the wheel. This deviation requires immediate correction or risk collision. A passing vehicle moving at a high rate of speed will also push my car off track, which is obviously dangerous on the freeway.
Mfg Campaign: 11448868
Recall Date: Jan 25, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked in the bottom left corner
Corrective Action:
Windshield cracked in the bottom left corner
Additional Notes:
Windshield cracked in the bottom left corner
Mfg Campaign: 11446861
Recall Date: Jan 10, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car keeps destroying cells in the battery. Car has died multiple times from sitting over night and has gone through 3 batteries in 3 years. Battery terminal has also corroded away. Car has failed to start many time. Seems to to be a battery drain issue with my car. Subaru has acknowledged the problem and reimbursed me for one of my batteries but I feel this isn't enough. I cannot rely on the car because I fear it will leave me stranded.
Corrective Action:
Car keeps destroying cells in the battery. Car has died multiple times from sitting over night and has gone through 3 batteries in 3 years. Battery terminal has also corroded away. Car has failed to start many time. Seems to to be a battery drain issue with my car. Subaru has acknowledged the problem and reimbursed me for one of my batteries but I feel this isn't enough. I cannot rely on the car because I fear it will leave me stranded.
Additional Notes:
Car keeps destroying cells in the battery. Car has died multiple times from sitting over night and has gone through 3 batteries in 3 years. Battery terminal has also corroded away. Car has failed to start many time. Seems to to be a battery drain issue with my car. Subaru has acknowledged the problem and reimbursed me for one of my batteries but I feel this isn't enough. I cannot rely on the car because I fear it will leave me stranded.
Mfg Campaign: 11442300
Recall Date: Dec 1, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Repeated failure to start due to dead battery. Original battery replaced and replacement battery continued to die 2 or 3 more times. $250 electrical testing by Subaru specialty shop found nothing out of spec. Two American Automobile Association service calls found nothing out of spec. Concerned about getting stranded when traveling outside of your home area. No warning lights during drives prior to battery failing to start car. Most recent failure was in September, 2021.
Corrective Action:
Repeated failure to start due to dead battery. Original battery replaced and replacement battery continued to die 2 or 3 more times. $250 electrical testing by Subaru specialty shop found nothing out of spec. Two American Automobile Association service calls found nothing out of spec. Concerned about getting stranded when traveling outside of your home area. No warning lights during drives prior to battery failing to start car. Most recent failure was in September, 2021.
Additional Notes:
Repeated failure to start due to dead battery. Original battery replaced and replacement battery continued to die 2 or 3 more times. $250 electrical testing by Subaru specialty shop found nothing out of spec. Two American Automobile Association service calls found nothing out of spec. Concerned about getting stranded when traveling outside of your home area. No warning lights during drives prior to battery failing to start car. Most recent failure was in September, 2021.
Mfg Campaign: 11437943
Recall Date: Oct 24, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car seems to have an electrical issue. Battery dies several times a year. Sometimes, you can jump it, but not always.
Corrective Action:
Car seems to have an electrical issue. Battery dies several times a year. Sometimes, you can jump it, but not always.
Additional Notes:
Car seems to have an electrical issue. Battery dies several times a year. Sometimes, you can jump it, but not always.
Mfg Campaign: 11436711
Recall Date: Oct 13, 2021
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