Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTL-72
Recall Date: Oct 6, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Consumer Complaints
134 ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNABLE TO GET KEY OUT OF IGNITION IN P POSITION. HAVE TO PUT IT EITHER BACK IN D OR R, MOVE A BIT, PUT IT BACK IN P, TRY AGAIN, SOMETIMES MULTIPLE TIMES.
Corrective Action:
UNABLE TO GET KEY OUT OF IGNITION IN P POSITION. HAVE TO PUT IT EITHER BACK IN D OR R, MOVE A BIT, PUT IT BACK IN P, TRY AGAIN, SOMETIMES MULTIPLE TIMES.
Additional Notes:
UNABLE TO GET KEY OUT OF IGNITION IN P POSITION. HAVE TO PUT IT EITHER BACK IN D OR R, MOVE A BIT, PUT IT BACK IN P, TRY AGAIN, SOMETIMES MULTIPLE TIMES.
Mfg Campaign: 11321958
Recall Date: Apr 22, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING MY VEHICLE FOR APPROXIMATELY 5 MINUTES. I WAS STATIONARY AT THE LIGHT WHEN ALL OF A SUDDEN A "U" SHAPED CRACK APPEARS SLIGHTLY ABOVE THE WIPERS. BY THE TIME I PULLED OVER WHICH WAS ABOUT 45 SECONDS. THE CRACK SPREAD HORIZONTALLY ACROSS THE GLASS.
Corrective Action:
I WAS DRIVING MY VEHICLE FOR APPROXIMATELY 5 MINUTES. I WAS STATIONARY AT THE LIGHT WHEN ALL OF A SUDDEN A "U" SHAPED CRACK APPEARS SLIGHTLY ABOVE THE WIPERS. BY THE TIME I PULLED OVER WHICH WAS ABOUT 45 SECONDS. THE CRACK SPREAD HORIZONTALLY ACROSS THE GLASS.
Additional Notes:
I WAS DRIVING MY VEHICLE FOR APPROXIMATELY 5 MINUTES. I WAS STATIONARY AT THE LIGHT WHEN ALL OF A SUDDEN A "U" SHAPED CRACK APPEARS SLIGHTLY ABOVE THE WIPERS. BY THE TIME I PULLED OVER WHICH WAS ABOUT 45 SECONDS. THE CRACK SPREAD HORIZONTALLY ACROSS THE GLASS.
Mfg Campaign: 11318330
Recall Date: Mar 16, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I PARKED MY CAR AT THE AIRPORT PARKING LOT FOR 3DAYS. ATER MY TRIP, I FOUND OUT THE WINDSHIELD WAS BROKEN ALL OF SURDDEN WITH NO REASONS. SO I CLAIMED INSURANCE TO REPLACE THE WINDSHILELD.
Corrective Action:
I PARKED MY CAR AT THE AIRPORT PARKING LOT FOR 3DAYS. ATER MY TRIP, I FOUND OUT THE WINDSHIELD WAS BROKEN ALL OF SURDDEN WITH NO REASONS. SO I CLAIMED INSURANCE TO REPLACE THE WINDSHILELD.
Additional Notes:
I PARKED MY CAR AT THE AIRPORT PARKING LOT FOR 3DAYS. ATER MY TRIP, I FOUND OUT THE WINDSHIELD WAS BROKEN ALL OF SURDDEN WITH NO REASONS. SO I CLAIMED INSURANCE TO REPLACE THE WINDSHILELD.
Mfg Campaign: 11318083
Recall Date: Mar 15, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAVE HAD TO REPLACE MY WINDSHIELD ON MY 2017 DUE TO A CRACK THAT DEVELOPED FROM THE BASE RIGHT IN THE CENTER OF THE WINDOW AND IT SLOWLY WORKED IT'S WAY UP THE GLASS. THERE APPEARED TO BE NO IMPACT ZONE FROM ANYTHING HITTING IT AS THE CRACK SEEMED TO START AT THE VERY BOTTOM WITH A SINGLE CRACK THAT RAN TO JUST BELOW THE DASH LEVEL. I FIRST NOTICED THE CRACK CREEPING INTO VISIBILITY IN THE SPRING TRAVELING IN A STRAIGHT ON A ROAD WITH A SPEED LIMIT OF 45 MPH. IN THE TIME I HAD TO WAIT TO HAVE THE GLASS REPLACED, THE CRACK CONTINUED TO GROW REGARDLESS IF I WAS IN MOTION OR IF THE CAR WAS PARKED
Corrective Action:
I HAVE HAD TO REPLACE MY WINDSHIELD ON MY 2017 DUE TO A CRACK THAT DEVELOPED FROM THE BASE RIGHT IN THE CENTER OF THE WINDOW AND IT SLOWLY WORKED IT'S WAY UP THE GLASS. THERE APPEARED TO BE NO IMPACT ZONE FROM ANYTHING HITTING IT AS THE CRACK SEEMED TO START AT THE VERY BOTTOM WITH A SINGLE CRACK THAT RAN TO JUST BELOW THE DASH LEVEL. I FIRST NOTICED THE CRACK CREEPING INTO VISIBILITY IN THE SPRING TRAVELING IN A STRAIGHT ON A ROAD WITH A SPEED LIMIT OF 45 MPH. IN THE TIME I HAD TO WAIT TO HAVE THE GLASS REPLACED, THE CRACK CONTINUED TO GROW REGARDLESS IF I WAS IN MOTION OR IF THE CAR WAS PARKED
Additional Notes:
I HAVE HAD TO REPLACE MY WINDSHIELD ON MY 2017 DUE TO A CRACK THAT DEVELOPED FROM THE BASE RIGHT IN THE CENTER OF THE WINDOW AND IT SLOWLY WORKED IT'S WAY UP THE GLASS. THERE APPEARED TO BE NO IMPACT ZONE FROM ANYTHING HITTING IT AS THE CRACK SEEMED TO START AT THE VERY BOTTOM WITH A SINGLE CRACK THAT RAN TO JUST BELOW THE DASH LEVEL. I FIRST NOTICED THE CRACK CREEPING INTO VISIBILITY IN THE SPRING TRAVELING IN A STRAIGHT ON A ROAD WITH A SPEED LIMIT OF 45 MPH. IN THE TIME I HAD TO WAIT TO HAVE THE GLASS REPLACED, THE CRACK CONTINUED TO GROW REGARDLESS IF I WAS IN MOTION OR IF THE CAR WAS PARKED
Mfg Campaign: 11318074
Recall Date: Mar 14, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY WINDSHIELD CRACKED TWO THIRDS OF THE WAY ACROSS FROM THE BOTTOM CORNER OF THE DRIVER'S SIDE TOWARDS THE MIDDLE ACROSS THE FRONT WINDSHIELD. STARTED WHILE I WAS DRIVING ON A HIGHWAY TURNING SLIGHTLY TO THE RIGHT AT 60 MPH. INITIALLY OCCURRED A FEW WEEKS AGO AND GREW OVER THE COURSE OF THREE DAYS. HASN'T GROWN NOTICEABLY SINCE THEN.
Corrective Action:
MY WINDSHIELD CRACKED TWO THIRDS OF THE WAY ACROSS FROM THE BOTTOM CORNER OF THE DRIVER'S SIDE TOWARDS THE MIDDLE ACROSS THE FRONT WINDSHIELD. STARTED WHILE I WAS DRIVING ON A HIGHWAY TURNING SLIGHTLY TO THE RIGHT AT 60 MPH. INITIALLY OCCURRED A FEW WEEKS AGO AND GREW OVER THE COURSE OF THREE DAYS. HASN'T GROWN NOTICEABLY SINCE THEN.
Additional Notes:
MY WINDSHIELD CRACKED TWO THIRDS OF THE WAY ACROSS FROM THE BOTTOM CORNER OF THE DRIVER'S SIDE TOWARDS THE MIDDLE ACROSS THE FRONT WINDSHIELD. STARTED WHILE I WAS DRIVING ON A HIGHWAY TURNING SLIGHTLY TO THE RIGHT AT 60 MPH. INITIALLY OCCURRED A FEW WEEKS AGO AND GREW OVER THE COURSE OF THREE DAYS. HASN'T GROWN NOTICEABLY SINCE THEN.
Mfg Campaign: 11317925
Recall Date: Mar 13, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE WINDSHIELD CRACKED WHILE DRIVING LAST WINTER. THE CRACK IS ACROSS THE BOTTOM FROM THE DRIVER SIDE ALMOST CLEAR CROSSED.
Corrective Action:
THE WINDSHIELD CRACKED WHILE DRIVING LAST WINTER. THE CRACK IS ACROSS THE BOTTOM FROM THE DRIVER SIDE ALMOST CLEAR CROSSED.
Additional Notes:
THE WINDSHIELD CRACKED WHILE DRIVING LAST WINTER. THE CRACK IS ACROSS THE BOTTOM FROM THE DRIVER SIDE ALMOST CLEAR CROSSED.
Mfg Campaign: 11310713
Recall Date: Feb 22, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A GOVERNMENT INVESTIGATION IS REQUIRED FOR WINDSHIELD QUALITY ISSUES ON THE 2015-2019 SUBARU LEGACY AND OUTBACK GENERATION. THERE APPEAR TO BE HUNDREDS OF COMPLAINTS REGARDING SPONTANEOUS LARGE CRACKS ORIGINATING FROM THE PASSENGER SIDE DE-ICER AREA THAT HAVE BEEN SUBMITTED TO THE NHTSA DATABASE FOR THIS ENTIRE GENERATION OF VEHICLES. PER SUBARU SERVICE BULLETIN 12-192-15R / NHTSA ID NUMBER: 10093903 ("SERVICE BULLETIN"), AN ALLEGEDLY IMPROVED WINDSHIELD WAS USED FOR THE LEGACY AND OUTBACK MODELS AFTER THE 2016 MODEL YEAR. HOWEVER, THE COMPLAINTS TO THE NHTSA AND CURRENT LEGAL ACTIONS SHOW THAT SUBARU HAS CONTINUED TO REFUSE TO HOLD ITS GLASS SUPPLIER ACCOUNTABLE FOR FAULTY WINDSHIELDS. THE ORIGIN OF THE LARGE CRACK ON MY LEGACY'S WINDSHIELD IS ACTUALLY UNDERNEATH WHERE THE WIPER BLADE SITS AND AS SUCH COULD NOT HAVE ORIGINATED FROM A BULLS EYE, STAR, OR COMBINATION IMPACT WHILE DRIVING. MY VEHICLE IS STILL UNDER THE ORIGINAL BUMPER TO BUMPER WARRANTY PERIOD. BASED ON THE LOCATION AND NATURE OF THE CRACK, I BELIEVE THIS ISSUE CORRESPONDS WITH THE WINDSHIELD PROBLEMS DESCRIBED IN THE SERVICE BULLETIN. WHILE CLASS ACTIONS ARE HELPFUL IN POTENTIALLY RECOVERING MONETARY DAMAGES TO HARMED CONSUMERS, THEY CAN MOVE SLOWLY AND NOT RESULT IN FULL ACCOUNTABILITY. GOVERNMENT ACTION IS REQUIRED HERE TO PROMPTLY FORCE SUBARU TO HOLD ITS SUPPLIER ACCOUNTABLE AND PROTECT DRIVERS FROM COMPROMISED WINDSHIELD GLASS. IN A DISAPPOINTING COMMUNICATION, SUBARU OF AMERICA ALSO TOLD ME THAT SHOULD THEY DETERMINE NO WARRANTY COVERAGE APPLIED, I SHOULD CONSIDER CONTACTING MY INSURER. IN OTHER WORDS, IT'D BE BETTER FOR THEIR CUSTOMERS TO FILE FRAUDULENT INSURANCE CLAIMS RATHER THAN BE RESPONSIBLE FOR THE FAULTY WINDSHIELDS.
Corrective Action:
A GOVERNMENT INVESTIGATION IS REQUIRED FOR WINDSHIELD QUALITY ISSUES ON THE 2015-2019 SUBARU LEGACY AND OUTBACK GENERATION. THERE APPEAR TO BE HUNDREDS OF COMPLAINTS REGARDING SPONTANEOUS LARGE CRACKS ORIGINATING FROM THE PASSENGER SIDE DE-ICER AREA THAT HAVE BEEN SUBMITTED TO THE NHTSA DATABASE FOR THIS ENTIRE GENERATION OF VEHICLES. PER SUBARU SERVICE BULLETIN 12-192-15R / NHTSA ID NUMBER: 10093903 ("SERVICE BULLETIN"), AN ALLEGEDLY IMPROVED WINDSHIELD WAS USED FOR THE LEGACY AND OUTBACK MODELS AFTER THE 2016 MODEL YEAR. HOWEVER, THE COMPLAINTS TO THE NHTSA AND CURRENT LEGAL ACTIONS SHOW THAT SUBARU HAS CONTINUED TO REFUSE TO HOLD ITS GLASS SUPPLIER ACCOUNTABLE FOR FAULTY WINDSHIELDS. THE ORIGIN OF THE LARGE CRACK ON MY LEGACY'S WINDSHIELD IS ACTUALLY UNDERNEATH WHERE THE WIPER BLADE SITS AND AS SUCH COULD NOT HAVE ORIGINATED FROM A BULLS EYE, STAR, OR COMBINATION IMPACT WHILE DRIVING. MY VEHICLE IS STILL UNDER THE ORIGINAL BUMPER TO BUMPER WARRANTY PERIOD. BASED ON THE LOCATION AND NATURE OF THE CRACK, I BELIEVE THIS ISSUE CORRESPONDS WITH THE WINDSHIELD PROBLEMS DESCRIBED IN THE SERVICE BULLETIN. WHILE CLASS ACTIONS ARE HELPFUL IN POTENTIALLY RECOVERING MONETARY DAMAGES TO HARMED CONSUMERS, THEY CAN MOVE SLOWLY AND NOT RESULT IN FULL ACCOUNTABILITY. GOVERNMENT ACTION IS REQUIRED HERE TO PROMPTLY FORCE SUBARU TO HOLD ITS SUPPLIER ACCOUNTABLE AND PROTECT DRIVERS FROM COMPROMISED WINDSHIELD GLASS. IN A DISAPPOINTING COMMUNICATION, SUBARU OF AMERICA ALSO TOLD ME THAT SHOULD THEY DETERMINE NO WARRANTY COVERAGE APPLIED, I SHOULD CONSIDER CONTACTING MY INSURER. IN OTHER WORDS, IT'D BE BETTER FOR THEIR CUSTOMERS TO FILE FRAUDULENT INSURANCE CLAIMS RATHER THAN BE RESPONSIBLE FOR THE FAULTY WINDSHIELDS.
Additional Notes:
A GOVERNMENT INVESTIGATION IS REQUIRED FOR WINDSHIELD QUALITY ISSUES ON THE 2015-2019 SUBARU LEGACY AND OUTBACK GENERATION. THERE APPEAR TO BE HUNDREDS OF COMPLAINTS REGARDING SPONTANEOUS LARGE CRACKS ORIGINATING FROM THE PASSENGER SIDE DE-ICER AREA THAT HAVE BEEN SUBMITTED TO THE NHTSA DATABASE FOR THIS ENTIRE GENERATION OF VEHICLES. PER SUBARU SERVICE BULLETIN 12-192-15R / NHTSA ID NUMBER: 10093903 ("SERVICE BULLETIN"), AN ALLEGEDLY IMPROVED WINDSHIELD WAS USED FOR THE LEGACY AND OUTBACK MODELS AFTER THE 2016 MODEL YEAR. HOWEVER, THE COMPLAINTS TO THE NHTSA AND CURRENT LEGAL ACTIONS SHOW THAT SUBARU HAS CONTINUED TO REFUSE TO HOLD ITS GLASS SUPPLIER ACCOUNTABLE FOR FAULTY WINDSHIELDS. THE ORIGIN OF THE LARGE CRACK ON MY LEGACY'S WINDSHIELD IS ACTUALLY UNDERNEATH WHERE THE WIPER BLADE SITS AND AS SUCH COULD NOT HAVE ORIGINATED FROM A BULLS EYE, STAR, OR COMBINATION IMPACT WHILE DRIVING. MY VEHICLE IS STILL UNDER THE ORIGINAL BUMPER TO BUMPER WARRANTY PERIOD. BASED ON THE LOCATION AND NATURE OF THE CRACK, I BELIEVE THIS ISSUE CORRESPONDS WITH THE WINDSHIELD PROBLEMS DESCRIBED IN THE SERVICE BULLETIN. WHILE CLASS ACTIONS ARE HELPFUL IN POTENTIALLY RECOVERING MONETARY DAMAGES TO HARMED CONSUMERS, THEY CAN MOVE SLOWLY AND NOT RESULT IN FULL ACCOUNTABILITY. GOVERNMENT ACTION IS REQUIRED HERE TO PROMPTLY FORCE SUBARU TO HOLD ITS SUPPLIER ACCOUNTABLE AND PROTECT DRIVERS FROM COMPROMISED WINDSHIELD GLASS. IN A DISAPPOINTING COMMUNICATION, SUBARU OF AMERICA ALSO TOLD ME THAT SHOULD THEY DETERMINE NO WARRANTY COVERAGE APPLIED, I SHOULD CONSIDER CONTACTING MY INSURER. IN OTHER WORDS, IT'D BE BETTER FOR THEIR CUSTOMERS TO FILE FRAUDULENT INSURANCE CLAIMS RATHER THAN BE RESPONSIBLE FOR THE FAULTY WINDSHIELDS.
Mfg Campaign: 11308896
Recall Date: Feb 13, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SOMETHING IS TERRIBLY WRONG WITH THE SUBARU WINDSHIELDS, I AM ON MY 4TH WINDSHIELD. THE ONE THAT CAME WITH THE CAR PLUS 3 REPLACEMENTS. THE LAST REPLACEMENT WAS THREE WEEKS AGO AND NOW I HAVE ANOTHER CHIP IN MY WINDSHIELD AS OF TODAY. NOT ONLY IS IT DANGEROUS TO HAVE THIS KEEP HAPPENING, ITS COSTING ME MORE MONEY WHEN MY INSURANCE IS JACKING UP MY RATES EACH YEAR FOR HAVING TO PUT CLAIMS IN. IT'S MAKING ME TAKE TIME OFF FROM AND IT'S RIDICULOUS. APPARENTLY I'M NOT THE ONLY ONE HAVING AN ISSUE. THE WINDSHIELDS ARE DEFECTIVE! I'M 52 YEARS OLD AND HAVE BEEN DRIVING SINCE I'M 17 YEARS OLD AND HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. CAN YOU PLEASE INVESTIGATE THIS ISSUE AS IT LOOKS LIKE I WILL BE ON TO WINDSHIELD #5. THE NEW CHIP HAPPENED TODAY AND I DON'T REMEMBER HEARING ANYTHING HIT THE WINDSHIELD.
Corrective Action:
SOMETHING IS TERRIBLY WRONG WITH THE SUBARU WINDSHIELDS, I AM ON MY 4TH WINDSHIELD. THE ONE THAT CAME WITH THE CAR PLUS 3 REPLACEMENTS. THE LAST REPLACEMENT WAS THREE WEEKS AGO AND NOW I HAVE ANOTHER CHIP IN MY WINDSHIELD AS OF TODAY. NOT ONLY IS IT DANGEROUS TO HAVE THIS KEEP HAPPENING, ITS COSTING ME MORE MONEY WHEN MY INSURANCE IS JACKING UP MY RATES EACH YEAR FOR HAVING TO PUT CLAIMS IN. IT'S MAKING ME TAKE TIME OFF FROM AND IT'S RIDICULOUS. APPARENTLY I'M NOT THE ONLY ONE HAVING AN ISSUE. THE WINDSHIELDS ARE DEFECTIVE! I'M 52 YEARS OLD AND HAVE BEEN DRIVING SINCE I'M 17 YEARS OLD AND HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. CAN YOU PLEASE INVESTIGATE THIS ISSUE AS IT LOOKS LIKE I WILL BE ON TO WINDSHIELD #5. THE NEW CHIP HAPPENED TODAY AND I DON'T REMEMBER HEARING ANYTHING HIT THE WINDSHIELD.
Additional Notes:
SOMETHING IS TERRIBLY WRONG WITH THE SUBARU WINDSHIELDS, I AM ON MY 4TH WINDSHIELD. THE ONE THAT CAME WITH THE CAR PLUS 3 REPLACEMENTS. THE LAST REPLACEMENT WAS THREE WEEKS AGO AND NOW I HAVE ANOTHER CHIP IN MY WINDSHIELD AS OF TODAY. NOT ONLY IS IT DANGEROUS TO HAVE THIS KEEP HAPPENING, ITS COSTING ME MORE MONEY WHEN MY INSURANCE IS JACKING UP MY RATES EACH YEAR FOR HAVING TO PUT CLAIMS IN. IT'S MAKING ME TAKE TIME OFF FROM AND IT'S RIDICULOUS. APPARENTLY I'M NOT THE ONLY ONE HAVING AN ISSUE. THE WINDSHIELDS ARE DEFECTIVE! I'M 52 YEARS OLD AND HAVE BEEN DRIVING SINCE I'M 17 YEARS OLD AND HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. CAN YOU PLEASE INVESTIGATE THIS ISSUE AS IT LOOKS LIKE I WILL BE ON TO WINDSHIELD #5. THE NEW CHIP HAPPENED TODAY AND I DON'T REMEMBER HEARING ANYTHING HIT THE WINDSHIELD.
Mfg Campaign: 11308873
Recall Date: Feb 12, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ON AUGUST 30, I TRAVELED NORTH BOUND ON IH 35 TOWARDS AUSTIN AROUND 6:00PM. AS I APPROACHED MY DESTINATION, I NOTICED A CRACK THAT HAD STARTED IN THE BOTTOM, CENTER OF MY WINDSHIELD. I DIDN'T REMEMBER HEARING ANYTHING HIT MY WINDSHIELD, SO I WAS VERY SURPRISED I HAD A CRACK. I DID HAVE MY WINDSHIELD REPLACED AT SAFELIGHT ON OCTOBER 15, 2019 AND PAID $500 DEDUCTIBLE. NOW I AM READING ABOUT FAULTY WINDSHIELD LAWSUITS POPPING UP ON SUBARU VEHICLES
Corrective Action:
ON AUGUST 30, I TRAVELED NORTH BOUND ON IH 35 TOWARDS AUSTIN AROUND 6:00PM. AS I APPROACHED MY DESTINATION, I NOTICED A CRACK THAT HAD STARTED IN THE BOTTOM, CENTER OF MY WINDSHIELD. I DIDN'T REMEMBER HEARING ANYTHING HIT MY WINDSHIELD, SO I WAS VERY SURPRISED I HAD A CRACK. I DID HAVE MY WINDSHIELD REPLACED AT SAFELIGHT ON OCTOBER 15, 2019 AND PAID $500 DEDUCTIBLE. NOW I AM READING ABOUT FAULTY WINDSHIELD LAWSUITS POPPING UP ON SUBARU VEHICLES
Additional Notes:
ON AUGUST 30, I TRAVELED NORTH BOUND ON IH 35 TOWARDS AUSTIN AROUND 6:00PM. AS I APPROACHED MY DESTINATION, I NOTICED A CRACK THAT HAD STARTED IN THE BOTTOM, CENTER OF MY WINDSHIELD. I DIDN'T REMEMBER HEARING ANYTHING HIT MY WINDSHIELD, SO I WAS VERY SURPRISED I HAD A CRACK. I DID HAVE MY WINDSHIELD REPLACED AT SAFELIGHT ON OCTOBER 15, 2019 AND PAID $500 DEDUCTIBLE. NOW I AM READING ABOUT FAULTY WINDSHIELD LAWSUITS POPPING UP ON SUBARU VEHICLES
Mfg Campaign: 11290943
Recall Date: Dec 23, 2019
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHEN I GO TO PARK MY 2017 SUBARU LEGACY, I PUT MY CAR IN PARK AND THE KEY WILL NOT TURN. IT GETS STUCK AND THE ENGINE WILL NOT TURN OFF. CONSEQUENTLY, I AM NOT ABLE TO TURN OFF MY CAR AND TAKE MY KEY OUT. THE DEALER TOLD ME TO BACK UP MY CAR AND THRUST MY GEAR SHIFTER INTO PARK. THEN I WAS ABLE TO TURN THE KEY OFF. HOWEVER, THE SITUATION CONTINUES TO HAPPEN EVERY TIME THAT I DRIVE THE CAR. IT IS CLEARLY AN ISSUE WITH THE ENGINE/CAR AS THIS NEVER HAPPENED PRIOR. I WAS TOLD THAT SUBARU'S FREQUENTLY HAVE DEFECTIVE SOLENOIDS THAT HOLDS THE KEY IN WHEN THE CAR IS RUNNING MIGHT BE DEFECTIVE. I HAVE NOT YET SEEN A RECALL.
Corrective Action:
WHEN I GO TO PARK MY 2017 SUBARU LEGACY, I PUT MY CAR IN PARK AND THE KEY WILL NOT TURN. IT GETS STUCK AND THE ENGINE WILL NOT TURN OFF. CONSEQUENTLY, I AM NOT ABLE TO TURN OFF MY CAR AND TAKE MY KEY OUT. THE DEALER TOLD ME TO BACK UP MY CAR AND THRUST MY GEAR SHIFTER INTO PARK. THEN I WAS ABLE TO TURN THE KEY OFF. HOWEVER, THE SITUATION CONTINUES TO HAPPEN EVERY TIME THAT I DRIVE THE CAR. IT IS CLEARLY AN ISSUE WITH THE ENGINE/CAR AS THIS NEVER HAPPENED PRIOR. I WAS TOLD THAT SUBARU'S FREQUENTLY HAVE DEFECTIVE SOLENOIDS THAT HOLDS THE KEY IN WHEN THE CAR IS RUNNING MIGHT BE DEFECTIVE. I HAVE NOT YET SEEN A RECALL.
Additional Notes:
WHEN I GO TO PARK MY 2017 SUBARU LEGACY, I PUT MY CAR IN PARK AND THE KEY WILL NOT TURN. IT GETS STUCK AND THE ENGINE WILL NOT TURN OFF. CONSEQUENTLY, I AM NOT ABLE TO TURN OFF MY CAR AND TAKE MY KEY OUT. THE DEALER TOLD ME TO BACK UP MY CAR AND THRUST MY GEAR SHIFTER INTO PARK. THEN I WAS ABLE TO TURN THE KEY OFF. HOWEVER, THE SITUATION CONTINUES TO HAPPEN EVERY TIME THAT I DRIVE THE CAR. IT IS CLEARLY AN ISSUE WITH THE ENGINE/CAR AS THIS NEVER HAPPENED PRIOR. I WAS TOLD THAT SUBARU'S FREQUENTLY HAVE DEFECTIVE SOLENOIDS THAT HOLDS THE KEY IN WHEN THE CAR IS RUNNING MIGHT BE DEFECTIVE. I HAVE NOT YET SEEN A RECALL.
Mfg Campaign: 11270314
Recall Date: Oct 22, 2019
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
KEY IS GETTING STUCK IN IGNITION AFTER CAR IS PLACED IN PARK AND TURNED OFF. CAR MUST BE MOVED OUT OF PARK INTO NEUTRAL AND PARK INTO PARK MULTIPLE TIMES BEFORE KEY CAN BE REMOVED FROM IGNITION. AT TIMES I HAVE HAD TO LEAVE THE KEY IN THE CAR AND RETURN LATER IN ORDER TO REMOVE IT. THIS IS CREATING A HAZARD NOT ONLY FOR THE POTENTIAL FOR THE CAR TO BE STOLEN BUT ALSO IT KEEPS ME FROM MOVING MY CAR QUICKLY IF NECESSARY.
Corrective Action:
KEY IS GETTING STUCK IN IGNITION AFTER CAR IS PLACED IN PARK AND TURNED OFF. CAR MUST BE MOVED OUT OF PARK INTO NEUTRAL AND PARK INTO PARK MULTIPLE TIMES BEFORE KEY CAN BE REMOVED FROM IGNITION. AT TIMES I HAVE HAD TO LEAVE THE KEY IN THE CAR AND RETURN LATER IN ORDER TO REMOVE IT. THIS IS CREATING A HAZARD NOT ONLY FOR THE POTENTIAL FOR THE CAR TO BE STOLEN BUT ALSO IT KEEPS ME FROM MOVING MY CAR QUICKLY IF NECESSARY.
Additional Notes:
KEY IS GETTING STUCK IN IGNITION AFTER CAR IS PLACED IN PARK AND TURNED OFF. CAR MUST BE MOVED OUT OF PARK INTO NEUTRAL AND PARK INTO PARK MULTIPLE TIMES BEFORE KEY CAN BE REMOVED FROM IGNITION. AT TIMES I HAVE HAD TO LEAVE THE KEY IN THE CAR AND RETURN LATER IN ORDER TO REMOVE IT. THIS IS CREATING A HAZARD NOT ONLY FOR THE POTENTIAL FOR THE CAR TO BE STOLEN BUT ALSO IT KEEPS ME FROM MOVING MY CAR QUICKLY IF NECESSARY.
Mfg Campaign: 11270013
Recall Date: Oct 21, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CHECK ENGINE LIGHT HAS BEEN GOING ON IN MY 2017 SUBARU LEGACY WITH ONLY 8,000 MILES & STILL UNDER WARRANTY. ON JUNE 18TH WE LEFT HOUSTON FOR SOUTH DAKOTA WITH ASSURANCE FROM THE DEALERSHIP THAT AS LONG AS THE LIGHT WAS NOT FLASHING THE CAR WAS SAFE TO DRIVE. ON THE 2ND DAY OF OUR TRIP THE CHECK ENGINE LIGHT STAYED ON CONSTANTLY & WE WERE NOT UNABLE TO USE OUR CRUISE CONTROL. WE HAD THE CAR DIAGNOSED & REPAIRED IN RAPID CITY, SD. AT COURTESY SUBARU. IT WAS DIAGNOSED AS A WIRING HARNESS. IT WOULD TAKE 1500 HOURS TO REPAIR. THE VEHICLE WAS TORN COMPLETELY APART. I HAVE ATTACHED PHOTOS. SUBARU REPAIRED THE VEHICLE BUT SINCE THEN THE VEHICLE IS NOT THE SAME. THE USB OUTLET DOESN'T WORK ANYMORE. THE CAR LINER AND WIRING IS SHOWING IN PLACES THAT IT WASN'T BEFORE. THERE ARE SCRATCHES ON THE VEHICLE THAT WEREN'T THERE BEFORE AND LINING IN THE TRUCK ISN'T ATTACHED. I HAVE LOST ALL TRUST IN THE VEHICLE. WHAT HAPPENS IF 1 YEAR, OR ANYTIME IN THE FUTURE THE VEHICLE'S ELECTRICAL SYSTEM FAILS OR WORSE CATCHES FIRE? I CONTACTED SUBARU REQUESTING A BUY OUT OR TRADE IN OPTION. THEY HAVE REFUSED ONLY TO OFFER A 5 YEAR, 60,000 MILE WARRANTY. I DO NOT WANT THE VEHICLE & WILL SELL IT SO I ASKED THE DEALERSHIP IF RUNNING A CARFAX WOULD SHOW THE WIRING ISSUE & THEY SAID YES. THAT INFORMATION WILL LESSEN THE VALUE OF THE VEHICLE AS A TRADE IN BUT I WILL NOT SELL THIS VEHICLE TO A PRIVATE PARTY WITH THE ISSUES AND I WILL NOT KEEP IT KNOWING THAT SOMETHING ELSE COULD GO AWRY. I ONLY WANT TO BE TREATED FAIRLY BUT SUBARU WILL ONLY SAY THAT THE VEHICLE DOES NOT QUALIFY UNDER THE LEMON LAW AND REFUSES ANY REMEDIES EXCEPT THE EXTENDED WARRANTY. I DO HAVE A COPY OF THE EMAIL STRING WITH SUBARU CUSTOMER SERVICE IF NEEDED.
Corrective Action:
THE CHECK ENGINE LIGHT HAS BEEN GOING ON IN MY 2017 SUBARU LEGACY WITH ONLY 8,000 MILES & STILL UNDER WARRANTY. ON JUNE 18TH WE LEFT HOUSTON FOR SOUTH DAKOTA WITH ASSURANCE FROM THE DEALERSHIP THAT AS LONG AS THE LIGHT WAS NOT FLASHING THE CAR WAS SAFE TO DRIVE. ON THE 2ND DAY OF OUR TRIP THE CHECK ENGINE LIGHT STAYED ON CONSTANTLY & WE WERE NOT UNABLE TO USE OUR CRUISE CONTROL. WE HAD THE CAR DIAGNOSED & REPAIRED IN RAPID CITY, SD. AT COURTESY SUBARU. IT WAS DIAGNOSED AS A WIRING HARNESS. IT WOULD TAKE 1500 HOURS TO REPAIR. THE VEHICLE WAS TORN COMPLETELY APART. I HAVE ATTACHED PHOTOS. SUBARU REPAIRED THE VEHICLE BUT SINCE THEN THE VEHICLE IS NOT THE SAME. THE USB OUTLET DOESN'T WORK ANYMORE. THE CAR LINER AND WIRING IS SHOWING IN PLACES THAT IT WASN'T BEFORE. THERE ARE SCRATCHES ON THE VEHICLE THAT WEREN'T THERE BEFORE AND LINING IN THE TRUCK ISN'T ATTACHED. I HAVE LOST ALL TRUST IN THE VEHICLE. WHAT HAPPENS IF 1 YEAR, OR ANYTIME IN THE FUTURE THE VEHICLE'S ELECTRICAL SYSTEM FAILS OR WORSE CATCHES FIRE? I CONTACTED SUBARU REQUESTING A BUY OUT OR TRADE IN OPTION. THEY HAVE REFUSED ONLY TO OFFER A 5 YEAR, 60,000 MILE WARRANTY. I DO NOT WANT THE VEHICLE & WILL SELL IT SO I ASKED THE DEALERSHIP IF RUNNING A CARFAX WOULD SHOW THE WIRING ISSUE & THEY SAID YES. THAT INFORMATION WILL LESSEN THE VALUE OF THE VEHICLE AS A TRADE IN BUT I WILL NOT SELL THIS VEHICLE TO A PRIVATE PARTY WITH THE ISSUES AND I WILL NOT KEEP IT KNOWING THAT SOMETHING ELSE COULD GO AWRY. I ONLY WANT TO BE TREATED FAIRLY BUT SUBARU WILL ONLY SAY THAT THE VEHICLE DOES NOT QUALIFY UNDER THE LEMON LAW AND REFUSES ANY REMEDIES EXCEPT THE EXTENDED WARRANTY. I DO HAVE A COPY OF THE EMAIL STRING WITH SUBARU CUSTOMER SERVICE IF NEEDED.
Additional Notes:
THE CHECK ENGINE LIGHT HAS BEEN GOING ON IN MY 2017 SUBARU LEGACY WITH ONLY 8,000 MILES & STILL UNDER WARRANTY. ON JUNE 18TH WE LEFT HOUSTON FOR SOUTH DAKOTA WITH ASSURANCE FROM THE DEALERSHIP THAT AS LONG AS THE LIGHT WAS NOT FLASHING THE CAR WAS SAFE TO DRIVE. ON THE 2ND DAY OF OUR TRIP THE CHECK ENGINE LIGHT STAYED ON CONSTANTLY & WE WERE NOT UNABLE TO USE OUR CRUISE CONTROL. WE HAD THE CAR DIAGNOSED & REPAIRED IN RAPID CITY, SD. AT COURTESY SUBARU. IT WAS DIAGNOSED AS A WIRING HARNESS. IT WOULD TAKE 1500 HOURS TO REPAIR. THE VEHICLE WAS TORN COMPLETELY APART. I HAVE ATTACHED PHOTOS. SUBARU REPAIRED THE VEHICLE BUT SINCE THEN THE VEHICLE IS NOT THE SAME. THE USB OUTLET DOESN'T WORK ANYMORE. THE CAR LINER AND WIRING IS SHOWING IN PLACES THAT IT WASN'T BEFORE. THERE ARE SCRATCHES ON THE VEHICLE THAT WEREN'T THERE BEFORE AND LINING IN THE TRUCK ISN'T ATTACHED. I HAVE LOST ALL TRUST IN THE VEHICLE. WHAT HAPPENS IF 1 YEAR, OR ANYTIME IN THE FUTURE THE VEHICLE'S ELECTRICAL SYSTEM FAILS OR WORSE CATCHES FIRE? I CONTACTED SUBARU REQUESTING A BUY OUT OR TRADE IN OPTION. THEY HAVE REFUSED ONLY TO OFFER A 5 YEAR, 60,000 MILE WARRANTY. I DO NOT WANT THE VEHICLE & WILL SELL IT SO I ASKED THE DEALERSHIP IF RUNNING A CARFAX WOULD SHOW THE WIRING ISSUE & THEY SAID YES. THAT INFORMATION WILL LESSEN THE VALUE OF THE VEHICLE AS A TRADE IN BUT I WILL NOT SELL THIS VEHICLE TO A PRIVATE PARTY WITH THE ISSUES AND I WILL NOT KEEP IT KNOWING THAT SOMETHING ELSE COULD GO AWRY. I ONLY WANT TO BE TREATED FAIRLY BUT SUBARU WILL ONLY SAY THAT THE VEHICLE DOES NOT QUALIFY UNDER THE LEMON LAW AND REFUSES ANY REMEDIES EXCEPT THE EXTENDED WARRANTY. I DO HAVE A COPY OF THE EMAIL STRING WITH SUBARU CUSTOMER SERVICE IF NEEDED.
Mfg Campaign: 11231381
Recall Date: Jul 12, 2019
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
GAS CAP DOESN'T OPEN. I DECIDED TO BUY THIS CAR LAST YEAR BECAUSE ANOTHER LEGACY CAR HAD THE SAME REPAIR SHOWING ON ITS CARFAX. AND NOW I HAVE THE PROBLEM WITH THIS CAR. THE REP SAID TODAY THAT THEY HAD ANOTHER CAR TO REPAIR FOR THE SAME ISSUE.
Corrective Action:
GAS CAP DOESN'T OPEN. I DECIDED TO BUY THIS CAR LAST YEAR BECAUSE ANOTHER LEGACY CAR HAD THE SAME REPAIR SHOWING ON ITS CARFAX. AND NOW I HAVE THE PROBLEM WITH THIS CAR. THE REP SAID TODAY THAT THEY HAD ANOTHER CAR TO REPAIR FOR THE SAME ISSUE.
Additional Notes:
GAS CAP DOESN'T OPEN. I DECIDED TO BUY THIS CAR LAST YEAR BECAUSE ANOTHER LEGACY CAR HAD THE SAME REPAIR SHOWING ON ITS CARFAX. AND NOW I HAVE THE PROBLEM WITH THIS CAR. THE REP SAID TODAY THAT THEY HAD ANOTHER CAR TO REPAIR FOR THE SAME ISSUE.
Mfg Campaign: 11206438
Recall Date: May 9, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IN A PARKING LOT IN A STATIONARY POSITION I SHIFTED INTO PARK AND WAS NOT ABLE TO REMOVE THE KEY FROM THE IGNITION; IT HAPPENED AGAIN THE SAME DAY IN MY GARAGE.
Corrective Action:
IN A PARKING LOT IN A STATIONARY POSITION I SHIFTED INTO PARK AND WAS NOT ABLE TO REMOVE THE KEY FROM THE IGNITION; IT HAPPENED AGAIN THE SAME DAY IN MY GARAGE.
Additional Notes:
IN A PARKING LOT IN A STATIONARY POSITION I SHIFTED INTO PARK AND WAS NOT ABLE TO REMOVE THE KEY FROM THE IGNITION; IT HAPPENED AGAIN THE SAME DAY IN MY GARAGE.
Mfg Campaign: 11191790
Recall Date: Mar 27, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I HAD AN ACCIDENT WITH MY 2017 SUBARU LEGACY AND INITIALLY SAW A DEER TO MY LEFT AND TRIED TO STEER SLIGHTLY RIGHT. NEXT THING I KNOW THE COPS ARE THERE AND TOOK ME TO HOSPITAL. THEY SAID THE CAR WENT OVER AN EMBANKMENT. IT HAD MASSIVE DAMAGE AND AFTER TWO MONTHS IN SHOP, STILL PULLS TO THE RIGHT. I NEVER RECEIVED A RECALL ON THIS CAR BUT IT WAS SENDING ME MESSAGES THROUGH STARLINK SAYING THERE WAS A POWER STEERING PROBLEM. I WILL TRY TO ATTACH THAT SCREEN SHOT. ALSO THE DEALER THAT SOLD US THE CAR HAS BEEN NO HELP AT ALL. THE CAR WAS DRIVING AND IN MOTION. NO AIR BAGS DEPLOYED EITHER.
Corrective Action:
I HAD AN ACCIDENT WITH MY 2017 SUBARU LEGACY AND INITIALLY SAW A DEER TO MY LEFT AND TRIED TO STEER SLIGHTLY RIGHT. NEXT THING I KNOW THE COPS ARE THERE AND TOOK ME TO HOSPITAL. THEY SAID THE CAR WENT OVER AN EMBANKMENT. IT HAD MASSIVE DAMAGE AND AFTER TWO MONTHS IN SHOP, STILL PULLS TO THE RIGHT. I NEVER RECEIVED A RECALL ON THIS CAR BUT IT WAS SENDING ME MESSAGES THROUGH STARLINK SAYING THERE WAS A POWER STEERING PROBLEM. I WILL TRY TO ATTACH THAT SCREEN SHOT. ALSO THE DEALER THAT SOLD US THE CAR HAS BEEN NO HELP AT ALL. THE CAR WAS DRIVING AND IN MOTION. NO AIR BAGS DEPLOYED EITHER.
Additional Notes:
I HAD AN ACCIDENT WITH MY 2017 SUBARU LEGACY AND INITIALLY SAW A DEER TO MY LEFT AND TRIED TO STEER SLIGHTLY RIGHT. NEXT THING I KNOW THE COPS ARE THERE AND TOOK ME TO HOSPITAL. THEY SAID THE CAR WENT OVER AN EMBANKMENT. IT HAD MASSIVE DAMAGE AND AFTER TWO MONTHS IN SHOP, STILL PULLS TO THE RIGHT. I NEVER RECEIVED A RECALL ON THIS CAR BUT IT WAS SENDING ME MESSAGES THROUGH STARLINK SAYING THERE WAS A POWER STEERING PROBLEM. I WILL TRY TO ATTACH THAT SCREEN SHOT. ALSO THE DEALER THAT SOLD US THE CAR HAS BEEN NO HELP AT ALL. THE CAR WAS DRIVING AND IN MOTION. NO AIR BAGS DEPLOYED EITHER.
Mfg Campaign: 11179976
Recall Date: Feb 13, 2019
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
I HAD AN ACCIDENT WITH MY 2017 SUBARU LEGACY AND INITIALLY SAW A DEER TO MY LEFT AND TRIED TO STEER SLIGHTLY RIGHT. NEXT THING I KNOW THE COPS ARE THERE AND TOOK ME TO HOSPITAL. THEY SAID THE CAR WENT OVER AN EMBANKMENT. IT HAD MASSIVE DAMAGE AND AFTER TWO MONTHS IN SHOP, STILL PULLS TO THE RIGHT. I NEVER RECEIVED A RECALL ON THIS CAR BUT IT WAS SENDING ME MESSAGES THROUGH STARLINK SAYING THERE WAS A POWER STEERING PROBLEM. I WILL TRY TO ATTACH THAT SCREEN SHOT. ALSO THE DEALER THAT SOLD US THE CAR HAS BEEN NO HELP AT ALL. THE CAR WAS DRIVING AND IN MOTION. NO AIR BAGS DEPLOYED EITHER.
Corrective Action:
I HAD AN ACCIDENT WITH MY 2017 SUBARU LEGACY AND INITIALLY SAW A DEER TO MY LEFT AND TRIED TO STEER SLIGHTLY RIGHT. NEXT THING I KNOW THE COPS ARE THERE AND TOOK ME TO HOSPITAL. THEY SAID THE CAR WENT OVER AN EMBANKMENT. IT HAD MASSIVE DAMAGE AND AFTER TWO MONTHS IN SHOP, STILL PULLS TO THE RIGHT. I NEVER RECEIVED A RECALL ON THIS CAR BUT IT WAS SENDING ME MESSAGES THROUGH STARLINK SAYING THERE WAS A POWER STEERING PROBLEM. I WILL TRY TO ATTACH THAT SCREEN SHOT. ALSO THE DEALER THAT SOLD US THE CAR HAS BEEN NO HELP AT ALL. THE CAR WAS DRIVING AND IN MOTION. NO AIR BAGS DEPLOYED EITHER.
Additional Notes:
I HAD AN ACCIDENT WITH MY 2017 SUBARU LEGACY AND INITIALLY SAW A DEER TO MY LEFT AND TRIED TO STEER SLIGHTLY RIGHT. NEXT THING I KNOW THE COPS ARE THERE AND TOOK ME TO HOSPITAL. THEY SAID THE CAR WENT OVER AN EMBANKMENT. IT HAD MASSIVE DAMAGE AND AFTER TWO MONTHS IN SHOP, STILL PULLS TO THE RIGHT. I NEVER RECEIVED A RECALL ON THIS CAR BUT IT WAS SENDING ME MESSAGES THROUGH STARLINK SAYING THERE WAS A POWER STEERING PROBLEM. I WILL TRY TO ATTACH THAT SCREEN SHOT. ALSO THE DEALER THAT SOLD US THE CAR HAS BEEN NO HELP AT ALL. THE CAR WAS DRIVING AND IN MOTION. NO AIR BAGS DEPLOYED EITHER.
Mfg Campaign: 11179976
Recall Date: Feb 13, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PRE-COLLISION SYSTEM ACTIVATED ON HIGHWAY WITH NO IMMINENT THREAT OF A COLLISION. THIS CAUSED BY TO ABRUPTLY STOP WITH ME BIENG REAR ENDED.
Corrective Action:
PRE-COLLISION SYSTEM ACTIVATED ON HIGHWAY WITH NO IMMINENT THREAT OF A COLLISION. THIS CAUSED BY TO ABRUPTLY STOP WITH ME BIENG REAR ENDED.
Additional Notes:
PRE-COLLISION SYSTEM ACTIVATED ON HIGHWAY WITH NO IMMINENT THREAT OF A COLLISION. THIS CAUSED BY TO ABRUPTLY STOP WITH ME BIENG REAR ENDED.
Mfg Campaign: 11171250
Recall Date: Jan 21, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
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
Corrective Action:
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
Additional Notes:
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
Mfg Campaign: 11161888
Recall Date: Dec 16, 2018
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
PASSENGER SIDE MIRROR HOUSING IS MELTING, MOST LIKELY COMING FROM HEATED MIRROR DEFAULT. SUBARU HAD A RECALL IN 2013 FOR SIMILAR ISSUE.
Corrective Action:
PASSENGER SIDE MIRROR HOUSING IS MELTING, MOST LIKELY COMING FROM HEATED MIRROR DEFAULT. SUBARU HAD A RECALL IN 2013 FOR SIMILAR ISSUE.
Additional Notes:
PASSENGER SIDE MIRROR HOUSING IS MELTING, MOST LIKELY COMING FROM HEATED MIRROR DEFAULT. SUBARU HAD A RECALL IN 2013 FOR SIMILAR ISSUE.
Mfg Campaign: 11124303
Recall Date: Sep 4, 2018
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I NOTICED 1 OF THE ORIGINAL TIRES THAT CAME ON MY NEW SUBARU LEGACY HAD A SIDEWALL BULGE. WHEN LOOKING AT THE WHEEL YOU COULD NOT SEE ANY MAKES TO INDICATE I HIT A POT HOLE OR CURB. ABOUT A MONTH LATER I NOTICED ANOTHER TIRE HAD THE SAME ISSUE. THE DEALERSHIP LOOKED AT THE FIRST TIRE AND OFFERED TO REPLACE IT FOR FREE SINCE IT WAS UNDER WARRANTY WHEN I REPORTED IT. UNFORTUNATELY WHEN I SAW THE SECOND TIRE THE WARRANTY HAD LAPSED. WHILE WAITING FOR THE TIRES TO COME IN I DID NOTICE ONE OF THE BULGES HAD DOUBLED IN SIZE. IN THE TIME I SAW IT FOR THE FIRST TIME AND REPLACING IT I PUT NO MORE THAN 300 MILES ON THE CAR.
Corrective Action:
I NOTICED 1 OF THE ORIGINAL TIRES THAT CAME ON MY NEW SUBARU LEGACY HAD A SIDEWALL BULGE. WHEN LOOKING AT THE WHEEL YOU COULD NOT SEE ANY MAKES TO INDICATE I HIT A POT HOLE OR CURB. ABOUT A MONTH LATER I NOTICED ANOTHER TIRE HAD THE SAME ISSUE. THE DEALERSHIP LOOKED AT THE FIRST TIRE AND OFFERED TO REPLACE IT FOR FREE SINCE IT WAS UNDER WARRANTY WHEN I REPORTED IT. UNFORTUNATELY WHEN I SAW THE SECOND TIRE THE WARRANTY HAD LAPSED. WHILE WAITING FOR THE TIRES TO COME IN I DID NOTICE ONE OF THE BULGES HAD DOUBLED IN SIZE. IN THE TIME I SAW IT FOR THE FIRST TIME AND REPLACING IT I PUT NO MORE THAN 300 MILES ON THE CAR.
Additional Notes:
I NOTICED 1 OF THE ORIGINAL TIRES THAT CAME ON MY NEW SUBARU LEGACY HAD A SIDEWALL BULGE. WHEN LOOKING AT THE WHEEL YOU COULD NOT SEE ANY MAKES TO INDICATE I HIT A POT HOLE OR CURB. ABOUT A MONTH LATER I NOTICED ANOTHER TIRE HAD THE SAME ISSUE. THE DEALERSHIP LOOKED AT THE FIRST TIRE AND OFFERED TO REPLACE IT FOR FREE SINCE IT WAS UNDER WARRANTY WHEN I REPORTED IT. UNFORTUNATELY WHEN I SAW THE SECOND TIRE THE WARRANTY HAD LAPSED. WHILE WAITING FOR THE TIRES TO COME IN I DID NOTICE ONE OF THE BULGES HAD DOUBLED IN SIZE. IN THE TIME I SAW IT FOR THE FIRST TIME AND REPLACING IT I PUT NO MORE THAN 300 MILES ON THE CAR.
Mfg Campaign: 11104048
Recall Date: Jun 26, 2018
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