Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-20
Recall Date: Apr 16, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUH-93
Recall Date: Jun 26, 2019
Consumer Complaints
130 ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ON 17JUL2022 A LONG CRACK APPEARED IN THE WINDSHIELD(FRONT). THIS CAN BE DANGEROUS AS THE WINDSHIELD CAN BREAK AND IMPACT MY SAFETY IN THE CAR AS WELL AS THE SAFETY OF OTHERS AROUND THE CAR.
Corrective Action:
ON 17JUL2022 A LONG CRACK APPEARED IN THE WINDSHIELD(FRONT). THIS CAN BE DANGEROUS AS THE WINDSHIELD CAN BREAK AND IMPACT MY SAFETY IN THE CAR AS WELL AS THE SAFETY OF OTHERS AROUND THE CAR.
Additional Notes:
ON 17JUL2022 A LONG CRACK APPEARED IN THE WINDSHIELD(FRONT). THIS CAN BE DANGEROUS AS THE WINDSHIELD CAN BREAK AND IMPACT MY SAFETY IN THE CAR AS WELL AS THE SAFETY OF OTHERS AROUND THE CAR.
Mfg Campaign: 11474480
Recall Date: Jul 18, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery keeps draining and dying. Replaced battery in October 2021, December 2021 and February 2022. Battery dead again June 2022.
Corrective Action:
Battery keeps draining and dying. Replaced battery in October 2021, December 2021 and February 2022. Battery dead again June 2022.
Additional Notes:
Battery keeps draining and dying. Replaced battery in October 2021, December 2021 and February 2022. Battery dead again June 2022.
Mfg Campaign: 11469398
Recall Date: Jun 15, 2022
Subaru Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
The front drivers seat was making a creaking noise. The noise is coming from a faulty weld in the seat frame. Research into the the problem shows numerous other complaints about the seat frame creaking for the legacy.
Corrective Action:
The front drivers seat was making a creaking noise. The noise is coming from a faulty weld in the seat frame. Research into the the problem shows numerous other complaints about the seat frame creaking for the legacy.
Additional Notes:
The front drivers seat was making a creaking noise. The noise is coming from a faulty weld in the seat frame. Research into the the problem shows numerous other complaints about the seat frame creaking for the legacy.
Mfg Campaign: 11466540
Recall Date: May 28, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery dies if car not used for a period of time. No telling when this will happen. Problem worse when ambient temperature cold but has happened in summer as well. Sometimes when not driven for a week but other times just a couple days. Has not stranded me yet, but not hard to imagine leaving at an airport and coming back to a dead car in a dark parking structure. Not even enough power to open the doors with fob. Taking it to dealer in a couple weeks for recall(fuel pump) and this problem. They may replace battery but as in other Subarus I figure the problem will persist.
Corrective Action:
Battery dies if car not used for a period of time. No telling when this will happen. Problem worse when ambient temperature cold but has happened in summer as well. Sometimes when not driven for a week but other times just a couple days. Has not stranded me yet, but not hard to imagine leaving at an airport and coming back to a dead car in a dark parking structure. Not even enough power to open the doors with fob. Taking it to dealer in a couple weeks for recall(fuel pump) and this problem. They may replace battery but as in other Subarus I figure the problem will persist.
Additional Notes:
Battery dies if car not used for a period of time. No telling when this will happen. Problem worse when ambient temperature cold but has happened in summer as well. Sometimes when not driven for a week but other times just a couple days. Has not stranded me yet, but not hard to imagine leaving at an airport and coming back to a dead car in a dark parking structure. Not even enough power to open the doors with fob. Taking it to dealer in a couple weeks for recall(fuel pump) and this problem. They may replace battery but as in other Subarus I figure the problem will persist.
Mfg Campaign: 11462005
Recall Date: Apr 25, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I walked out to my car this afternoon to find my third cracked windshield since I purchased the car in September of 2019. I have reached out to the dealership and they have denied any issues and are unwilling to say there are any problems. As many reports and lawsuits are pending, I am trying to figure out what to do.
Corrective Action:
I walked out to my car this afternoon to find my third cracked windshield since I purchased the car in September of 2019. I have reached out to the dealership and they have denied any issues and are unwilling to say there are any problems. As many reports and lawsuits are pending, I am trying to figure out what to do.
Additional Notes:
I walked out to my car this afternoon to find my third cracked windshield since I purchased the car in September of 2019. I have reached out to the dealership and they have denied any issues and are unwilling to say there are any problems. As many reports and lawsuits are pending, I am trying to figure out what to do.
Mfg Campaign: 11461827
Recall Date: Apr 22, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Winshield cracked with unknown reason
Corrective Action:
Winshield cracked with unknown reason
Additional Notes:
Winshield cracked with unknown reason
Mfg Campaign: 11454602
Recall Date: Mar 1, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
UNKNOWN Spontaneous, crack located near perfect center of lower windshield.
Corrective Action:
UNKNOWN Spontaneous, crack located near perfect center of lower windshield.
Additional Notes:
UNKNOWN Spontaneous, crack located near perfect center of lower windshield.
Mfg Campaign: 11450631
Recall Date: Feb 6, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracks very easily with no outside force inflicting damage. Windshield has cracked 2 times in 2 years.
Corrective Action:
Windshield cracks very easily with no outside force inflicting damage. Windshield has cracked 2 times in 2 years.
Additional Notes:
Windshield cracks very easily with no outside force inflicting damage. Windshield has cracked 2 times in 2 years.
Mfg Campaign: 11450131
Recall Date: Feb 3, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield developed small crack & expanded to windshield wide in a few hours. Cracked windshield & crack expansion is unsafe. Not reproduced or confirmed. Not inspected. No warning lamps.
Corrective Action:
Windshield developed small crack & expanded to windshield wide in a few hours. Cracked windshield & crack expansion is unsafe. Not reproduced or confirmed. Not inspected. No warning lamps.
Additional Notes:
Windshield developed small crack & expanded to windshield wide in a few hours. Cracked windshield & crack expansion is unsafe. Not reproduced or confirmed. Not inspected. No warning lamps.
Mfg Campaign: 11448933
Recall Date: Jan 26, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN OUR 3 YEAR OLD SUBARU LEGACY THE BATTERY IS DYING IF WE DO NOT START THE CAR EVERY TWO DAYS. ON THE THIRD DAY THE BATTERY IS DEAD AND NEEDS TO BE JUMPED. i TOOK IT TO THE DEALERSHIP, WHILE IT WAS STILL UNDER WARRANTY, AND WAS TOLD THAT THE BATTERY WAS FINE AND THERE WAS NO ISSUES FOUND.. i HAVE SINCE LEARNED THAT THERE IS A CLASS ACTION LAW SUIT ONGOING FOR OTHER SUBARU MODELS WHERE THERE IS A BATTERY DRAINAGE PROBLEM.
Corrective Action:
IN OUR 3 YEAR OLD SUBARU LEGACY THE BATTERY IS DYING IF WE DO NOT START THE CAR EVERY TWO DAYS. ON THE THIRD DAY THE BATTERY IS DEAD AND NEEDS TO BE JUMPED. i TOOK IT TO THE DEALERSHIP, WHILE IT WAS STILL UNDER WARRANTY, AND WAS TOLD THAT THE BATTERY WAS FINE AND THERE WAS NO ISSUES FOUND.. i HAVE SINCE LEARNED THAT THERE IS A CLASS ACTION LAW SUIT ONGOING FOR OTHER SUBARU MODELS WHERE THERE IS A BATTERY DRAINAGE PROBLEM.
Additional Notes:
IN OUR 3 YEAR OLD SUBARU LEGACY THE BATTERY IS DYING IF WE DO NOT START THE CAR EVERY TWO DAYS. ON THE THIRD DAY THE BATTERY IS DEAD AND NEEDS TO BE JUMPED. i TOOK IT TO THE DEALERSHIP, WHILE IT WAS STILL UNDER WARRANTY, AND WAS TOLD THAT THE BATTERY WAS FINE AND THERE WAS NO ISSUES FOUND.. i HAVE SINCE LEARNED THAT THERE IS A CLASS ACTION LAW SUIT ONGOING FOR OTHER SUBARU MODELS WHERE THERE IS A BATTERY DRAINAGE PROBLEM.
Mfg Campaign: 11447652
Recall Date: Jan 16, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
3 TIMES i HAVE CHANGED OUT THE WINDSHIELD With Not ever having anything hit it.
Corrective Action:
3 TIMES i HAVE CHANGED OUT THE WINDSHIELD With Not ever having anything hit it.
Additional Notes:
3 TIMES i HAVE CHANGED OUT THE WINDSHIELD With Not ever having anything hit it.
Mfg Campaign: 11439412
Recall Date: Nov 4, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield has chipped and cracked excessively with no cause. I have a low mileage vehicle that has now experienced 4 separate incidents where the windshield chipped and/or cracked with very little impact. On one occasion, the car was stopped completely but suddenly the windshield popped and cracked directly in front of the driver. I am afraid to drive the car for fear that the windshield is a danger to me and my passengers.
Corrective Action:
The windshield has chipped and cracked excessively with no cause. I have a low mileage vehicle that has now experienced 4 separate incidents where the windshield chipped and/or cracked with very little impact. On one occasion, the car was stopped completely but suddenly the windshield popped and cracked directly in front of the driver. I am afraid to drive the car for fear that the windshield is a danger to me and my passengers.
Additional Notes:
The windshield has chipped and cracked excessively with no cause. I have a low mileage vehicle that has now experienced 4 separate incidents where the windshield chipped and/or cracked with very little impact. On one occasion, the car was stopped completely but suddenly the windshield popped and cracked directly in front of the driver. I am afraid to drive the car for fear that the windshield is a danger to me and my passengers.
Mfg Campaign: 11431297
Recall Date: Sep 1, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2019 Subaru Legacy. The contact stated that the front windshield cracked without impact. The windshield was replaced. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2019 Subaru Legacy. The contact stated that the front windshield cracked without impact. The windshield was replaced. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2019 Subaru Legacy. The contact stated that the front windshield cracked without impact. The windshield was replaced. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 50,000.
Mfg Campaign: 11426653
Recall Date: Jul 27, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Purchased used vehicle in October 2020 with 1800 mileage. In April 2021 at 4000+ miles the vehicle (garage-kept) would not start. Attempted to recharge the battery 3 times over several days but it would not maintain the charge. Needed to call Roadside Assistance and have vehicle towed to the dealership (25 minutes away from my home). Dealership service department drained/dead battery and replaced with new battery.
Corrective Action:
Purchased used vehicle in October 2020 with 1800 mileage. In April 2021 at 4000+ miles the vehicle (garage-kept) would not start. Attempted to recharge the battery 3 times over several days but it would not maintain the charge. Needed to call Roadside Assistance and have vehicle towed to the dealership (25 minutes away from my home). Dealership service department drained/dead battery and replaced with new battery.
Additional Notes:
Purchased used vehicle in October 2020 with 1800 mileage. In April 2021 at 4000+ miles the vehicle (garage-kept) would not start. Attempted to recharge the battery 3 times over several days but it would not maintain the charge. Needed to call Roadside Assistance and have vehicle towed to the dealership (25 minutes away from my home). Dealership service department drained/dead battery and replaced with new battery.
Mfg Campaign: 11424616
Recall Date: Jul 13, 2021
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I've had this occur two times. Other vehicles pulled out in front of me, and the Eyesight technology applied the brakes very, very hard. There was sufficient room between me and the vehicles that pulled out in front of me, so the very, very hard braking wasn't necessary. I would have just taken my foot of the gas peddle, and would have been fine. The problem is when the vehicle itself applies the brakes very, very hard the car behind you almost runs you over because visually there's no reason to be applying the brakes so hard.
Corrective Action:
I've had this occur two times. Other vehicles pulled out in front of me, and the Eyesight technology applied the brakes very, very hard. There was sufficient room between me and the vehicles that pulled out in front of me, so the very, very hard braking wasn't necessary. I would have just taken my foot of the gas peddle, and would have been fine. The problem is when the vehicle itself applies the brakes very, very hard the car behind you almost runs you over because visually there's no reason to be applying the brakes so hard.
Additional Notes:
I've had this occur two times. Other vehicles pulled out in front of me, and the Eyesight technology applied the brakes very, very hard. There was sufficient room between me and the vehicles that pulled out in front of me, so the very, very hard braking wasn't necessary. I would have just taken my foot of the gas peddle, and would have been fine. The problem is when the vehicle itself applies the brakes very, very hard the car behind you almost runs you over because visually there's no reason to be applying the brakes so hard.
Mfg Campaign: 11423312
Recall Date: Jul 3, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving on the Highway a small stone struck the windshield of my 2019 Subaru Legacy resulting in an immediate 18 inch crack with separation of the external glass. This is the 3rd windshield that has failed on my Subaru. One previous failure resulted in glass cracked on both the outside and inside of the windshield in separate intercepting paths. I know that windshield failure has been common amongst Subarus since 2016 and I am wondering how this can still be unresolved. The failures are so immediately dramatic in length there is no repair possible and the safety integrity of the glass is compromised.
Corrective Action:
While driving on the Highway a small stone struck the windshield of my 2019 Subaru Legacy resulting in an immediate 18 inch crack with separation of the external glass. This is the 3rd windshield that has failed on my Subaru. One previous failure resulted in glass cracked on both the outside and inside of the windshield in separate intercepting paths. I know that windshield failure has been common amongst Subarus since 2016 and I am wondering how this can still be unresolved. The failures are so immediately dramatic in length there is no repair possible and the safety integrity of the glass is compromised.
Additional Notes:
While driving on the Highway a small stone struck the windshield of my 2019 Subaru Legacy resulting in an immediate 18 inch crack with separation of the external glass. This is the 3rd windshield that has failed on my Subaru. One previous failure resulted in glass cracked on both the outside and inside of the windshield in separate intercepting paths. I know that windshield failure has been common amongst Subarus since 2016 and I am wondering how this can still be unresolved. The failures are so immediately dramatic in length there is no repair possible and the safety integrity of the glass is compromised.
Mfg Campaign: 11421436
Recall Date: Jun 18, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I OWN A 2019 SUBARU LEGACY. I AM VERY SHOCKED THAT I HAVE EXPERIENCED THREE MAJOR WINDSHIELD CRACKS WITHIN ONLY 18 MONTHS OF PURCHASING THE VEHICLE. THE FIRST ONE WAS ONLY 5 MONTHS AFTER I BOUGHT THE CAR (02/07/20), THE 2ND TIME WAS 7 MONTHS LATER (9/17/20), AND THE 3RD TIME WAS ON MAY 1ST, 2021. THE CRACKS CAME OUT OF NOWHERE; ONCE WHILE DRIVING ON A LIGHT TRAFFIC STREET, ONCE WHILE ON THE HIGHWAY, AND ONCE WHILE THE CAR WAS PARKED. REPLACING THE WINDSHIELD FOR THE SUBARU IS VERY EXPENSIVE! THE COMPANY REFUSES TO COVER THE COST. I HAD TO PAY $500 DEDUCTIBLE, WHILE MY INSURANCE PAID OVER $300+. I HAVE DRIVEN DIFFERENT TYPES OF CARS FOR MORE THAN 40 YEARS, SUCH AS HONDAS, CHEVYS, VOLVOS, AND FORDS, AND NOT ONE OF THOSE VEHICLES EVER HAD A WINDSHIELD CRACK. THIS IS THE FIRST TIME I HAVE EVER OWNED A SUBARU AND CANNOT BELIEVE THE NIGHTMARE/EXPENSE IN DEALING WITH THIS PROBLEM WITHIN SUCH A SHORT PERIOD OF TIME. I AM CONVINCED THERE IS A DEFECT EITHER WITHIN THE AREA OF THE FRAME OF THE CAR THAT HOLDS THE WINDSHIELD OR THE GLASS IS VERY POOR QUALITY, OR BOTH. IT IS NOT FAIR THAT SUBARU IS MISLEADING CUSTOMERS INTO BELIEVING THAT THEIR VEHICLES ARE SOME OF THE SAFEST IN THE CAR INDUSTRY. I HOPE ENOUGH SUBARU OWNERS WHO ARE DEALING WITH THE SAME PROBLEM ARE COMING FORWARD. ABOVE ALL, I HOPE SOMETHING IS DONE TO RESOLVE THIS TERRIBLE PROBLEM SOON.
Corrective Action:
I OWN A 2019 SUBARU LEGACY. I AM VERY SHOCKED THAT I HAVE EXPERIENCED THREE MAJOR WINDSHIELD CRACKS WITHIN ONLY 18 MONTHS OF PURCHASING THE VEHICLE. THE FIRST ONE WAS ONLY 5 MONTHS AFTER I BOUGHT THE CAR (02/07/20), THE 2ND TIME WAS 7 MONTHS LATER (9/17/20), AND THE 3RD TIME WAS ON MAY 1ST, 2021. THE CRACKS CAME OUT OF NOWHERE; ONCE WHILE DRIVING ON A LIGHT TRAFFIC STREET, ONCE WHILE ON THE HIGHWAY, AND ONCE WHILE THE CAR WAS PARKED. REPLACING THE WINDSHIELD FOR THE SUBARU IS VERY EXPENSIVE! THE COMPANY REFUSES TO COVER THE COST. I HAD TO PAY $500 DEDUCTIBLE, WHILE MY INSURANCE PAID OVER $300+. I HAVE DRIVEN DIFFERENT TYPES OF CARS FOR MORE THAN 40 YEARS, SUCH AS HONDAS, CHEVYS, VOLVOS, AND FORDS, AND NOT ONE OF THOSE VEHICLES EVER HAD A WINDSHIELD CRACK. THIS IS THE FIRST TIME I HAVE EVER OWNED A SUBARU AND CANNOT BELIEVE THE NIGHTMARE/EXPENSE IN DEALING WITH THIS PROBLEM WITHIN SUCH A SHORT PERIOD OF TIME. I AM CONVINCED THERE IS A DEFECT EITHER WITHIN THE AREA OF THE FRAME OF THE CAR THAT HOLDS THE WINDSHIELD OR THE GLASS IS VERY POOR QUALITY, OR BOTH. IT IS NOT FAIR THAT SUBARU IS MISLEADING CUSTOMERS INTO BELIEVING THAT THEIR VEHICLES ARE SOME OF THE SAFEST IN THE CAR INDUSTRY. I HOPE ENOUGH SUBARU OWNERS WHO ARE DEALING WITH THE SAME PROBLEM ARE COMING FORWARD. ABOVE ALL, I HOPE SOMETHING IS DONE TO RESOLVE THIS TERRIBLE PROBLEM SOON.
Additional Notes:
I OWN A 2019 SUBARU LEGACY. I AM VERY SHOCKED THAT I HAVE EXPERIENCED THREE MAJOR WINDSHIELD CRACKS WITHIN ONLY 18 MONTHS OF PURCHASING THE VEHICLE. THE FIRST ONE WAS ONLY 5 MONTHS AFTER I BOUGHT THE CAR (02/07/20), THE 2ND TIME WAS 7 MONTHS LATER (9/17/20), AND THE 3RD TIME WAS ON MAY 1ST, 2021. THE CRACKS CAME OUT OF NOWHERE; ONCE WHILE DRIVING ON A LIGHT TRAFFIC STREET, ONCE WHILE ON THE HIGHWAY, AND ONCE WHILE THE CAR WAS PARKED. REPLACING THE WINDSHIELD FOR THE SUBARU IS VERY EXPENSIVE! THE COMPANY REFUSES TO COVER THE COST. I HAD TO PAY $500 DEDUCTIBLE, WHILE MY INSURANCE PAID OVER $300+. I HAVE DRIVEN DIFFERENT TYPES OF CARS FOR MORE THAN 40 YEARS, SUCH AS HONDAS, CHEVYS, VOLVOS, AND FORDS, AND NOT ONE OF THOSE VEHICLES EVER HAD A WINDSHIELD CRACK. THIS IS THE FIRST TIME I HAVE EVER OWNED A SUBARU AND CANNOT BELIEVE THE NIGHTMARE/EXPENSE IN DEALING WITH THIS PROBLEM WITHIN SUCH A SHORT PERIOD OF TIME. I AM CONVINCED THERE IS A DEFECT EITHER WITHIN THE AREA OF THE FRAME OF THE CAR THAT HOLDS THE WINDSHIELD OR THE GLASS IS VERY POOR QUALITY, OR BOTH. IT IS NOT FAIR THAT SUBARU IS MISLEADING CUSTOMERS INTO BELIEVING THAT THEIR VEHICLES ARE SOME OF THE SAFEST IN THE CAR INDUSTRY. I HOPE ENOUGH SUBARU OWNERS WHO ARE DEALING WITH THE SAME PROBLEM ARE COMING FORWARD. ABOVE ALL, I HOPE SOMETHING IS DONE TO RESOLVE THIS TERRIBLE PROBLEM SOON.
Mfg Campaign: 11415068
Recall Date: May 4, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I OWN A 2019 SUBARU LEGACY. I AM VERY SHOCKED THAT I HAVE EXPERIENCED THREE MAJOR WINDSHIELD CRACKS WITHIN ONLY 18 MONTHS OF PURCHASING THE VEHICLE. THE FIRST ONE WAS ONLY 5 MONTHS AFTER I BOUGHT THE CAR (02/07/20), THE 2ND TIME WAS 7 MONTHS LATER (9/17/20), AND THE 3RD TIME WAS ON MAY 1ST, 2021. THE CRACKS CAME OUT OF NOWHERE; ONCE WHILE DRIVING ON A LIGHT TRAFFIC STREET, ONCE WHILE ON THE HIGHWAY, AND ONCE WHILE THE CAR WAS PARKED. REPLACING THE WINDSHIELD FOR THE SUBARU IS VERY EXPENSIVE! THE COMPANY REFUSES TO COVER THE COST. I HAD TO PAY $500 DEDUCTIBLE, WHILE MY INSURANCE PAID OVER $300+. I HAVE DRIVEN DIFFERENT TYPES OF CARS FOR MORE THAN 40 YEARS, SUCH AS HONDAS, CHEVYS, VOLVOS, AND FORDS, AND NOT ONE OF THOSE VEHICLES EVER HAD A WINDSHIELD CRACK. THIS IS THE FIRST TIME I HAVE EVER OWNED A SUBARU AND CANNOT BELIEVE THE NIGHTMARE/EXPENSE IN DEALING WITH THIS PROBLEM WITHIN SUCH A SHORT PERIOD OF TIME. I AM CONVINCED THERE IS A DEFECT EITHER WITHIN THE AREA OF THE FRAME OF THE CAR THAT HOLDS THE WINDSHIELD OR THE GLASS IS VERY POOR QUALITY, OR BOTH. IT IS NOT FAIR THAT SUBARU IS MISLEADING CUSTOMERS INTO BELIEVING THAT THEIR VEHICLES ARE SOME OF THE SAFEST IN THE CAR INDUSTRY. I HOPE ENOUGH SUBARU OWNERS WHO ARE DEALING WITH THE SAME PROBLEM ARE COMING FORWARD. ABOVE ALL, I HOPE SOMETHING IS DONE TO RESOLVE THIS TERRIBLE PROBLEM SOON.
Corrective Action:
I OWN A 2019 SUBARU LEGACY. I AM VERY SHOCKED THAT I HAVE EXPERIENCED THREE MAJOR WINDSHIELD CRACKS WITHIN ONLY 18 MONTHS OF PURCHASING THE VEHICLE. THE FIRST ONE WAS ONLY 5 MONTHS AFTER I BOUGHT THE CAR (02/07/20), THE 2ND TIME WAS 7 MONTHS LATER (9/17/20), AND THE 3RD TIME WAS ON MAY 1ST, 2021. THE CRACKS CAME OUT OF NOWHERE; ONCE WHILE DRIVING ON A LIGHT TRAFFIC STREET, ONCE WHILE ON THE HIGHWAY, AND ONCE WHILE THE CAR WAS PARKED. REPLACING THE WINDSHIELD FOR THE SUBARU IS VERY EXPENSIVE! THE COMPANY REFUSES TO COVER THE COST. I HAD TO PAY $500 DEDUCTIBLE, WHILE MY INSURANCE PAID OVER $300+. I HAVE DRIVEN DIFFERENT TYPES OF CARS FOR MORE THAN 40 YEARS, SUCH AS HONDAS, CHEVYS, VOLVOS, AND FORDS, AND NOT ONE OF THOSE VEHICLES EVER HAD A WINDSHIELD CRACK. THIS IS THE FIRST TIME I HAVE EVER OWNED A SUBARU AND CANNOT BELIEVE THE NIGHTMARE/EXPENSE IN DEALING WITH THIS PROBLEM WITHIN SUCH A SHORT PERIOD OF TIME. I AM CONVINCED THERE IS A DEFECT EITHER WITHIN THE AREA OF THE FRAME OF THE CAR THAT HOLDS THE WINDSHIELD OR THE GLASS IS VERY POOR QUALITY, OR BOTH. IT IS NOT FAIR THAT SUBARU IS MISLEADING CUSTOMERS INTO BELIEVING THAT THEIR VEHICLES ARE SOME OF THE SAFEST IN THE CAR INDUSTRY. I HOPE ENOUGH SUBARU OWNERS WHO ARE DEALING WITH THE SAME PROBLEM ARE COMING FORWARD. ABOVE ALL, I HOPE SOMETHING IS DONE TO RESOLVE THIS TERRIBLE PROBLEM SOON.
Additional Notes:
I OWN A 2019 SUBARU LEGACY. I AM VERY SHOCKED THAT I HAVE EXPERIENCED THREE MAJOR WINDSHIELD CRACKS WITHIN ONLY 18 MONTHS OF PURCHASING THE VEHICLE. THE FIRST ONE WAS ONLY 5 MONTHS AFTER I BOUGHT THE CAR (02/07/20), THE 2ND TIME WAS 7 MONTHS LATER (9/17/20), AND THE 3RD TIME WAS ON MAY 1ST, 2021. THE CRACKS CAME OUT OF NOWHERE; ONCE WHILE DRIVING ON A LIGHT TRAFFIC STREET, ONCE WHILE ON THE HIGHWAY, AND ONCE WHILE THE CAR WAS PARKED. REPLACING THE WINDSHIELD FOR THE SUBARU IS VERY EXPENSIVE! THE COMPANY REFUSES TO COVER THE COST. I HAD TO PAY $500 DEDUCTIBLE, WHILE MY INSURANCE PAID OVER $300+. I HAVE DRIVEN DIFFERENT TYPES OF CARS FOR MORE THAN 40 YEARS, SUCH AS HONDAS, CHEVYS, VOLVOS, AND FORDS, AND NOT ONE OF THOSE VEHICLES EVER HAD A WINDSHIELD CRACK. THIS IS THE FIRST TIME I HAVE EVER OWNED A SUBARU AND CANNOT BELIEVE THE NIGHTMARE/EXPENSE IN DEALING WITH THIS PROBLEM WITHIN SUCH A SHORT PERIOD OF TIME. I AM CONVINCED THERE IS A DEFECT EITHER WITHIN THE AREA OF THE FRAME OF THE CAR THAT HOLDS THE WINDSHIELD OR THE GLASS IS VERY POOR QUALITY, OR BOTH. IT IS NOT FAIR THAT SUBARU IS MISLEADING CUSTOMERS INTO BELIEVING THAT THEIR VEHICLES ARE SOME OF THE SAFEST IN THE CAR INDUSTRY. I HOPE ENOUGH SUBARU OWNERS WHO ARE DEALING WITH THE SAME PROBLEM ARE COMING FORWARD. ABOVE ALL, I HOPE SOMETHING IS DONE TO RESOLVE THIS TERRIBLE PROBLEM SOON.
Mfg Campaign: 11415068
Recall Date: May 4, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
CRACKED WINDSHIELD FOR NO APPARENT REASON. I HAVE ALREADY REPLACED IT SEVERAL TIMES. VEHICLE WAS ALWAYS STATIONARY.
Corrective Action:
CRACKED WINDSHIELD FOR NO APPARENT REASON. I HAVE ALREADY REPLACED IT SEVERAL TIMES. VEHICLE WAS ALWAYS STATIONARY.
Additional Notes:
CRACKED WINDSHIELD FOR NO APPARENT REASON. I HAVE ALREADY REPLACED IT SEVERAL TIMES. VEHICLE WAS ALWAYS STATIONARY.
Mfg Campaign: 11414538
Recall Date: Apr 29, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED WHILE DRIVING - UNSURE IF ANYTHING STRUCK THE WINDOW OR NOT, BUT IT STARTED OFF AS A 6 INCH CRACK AND IN UNDER 24 HOURS HAS SPREAD TO OVER 2 FEET IN LENGTH. I HAVE READ WHERE MY YEAR/MAKE/MODEL IS CURRENTLY IN A CLASS ACTION LAWSUIT DUE TO FAULTY WINDSHIELDS AND I WOULD LIKE IT NOTED THAT I HAVE ALSO BEEN IMPACTED BY THE FAULTY OEM WINDSHIELDS THAT SUBARU IS USING.
Corrective Action:
WINDSHIELD CRACKED WHILE DRIVING - UNSURE IF ANYTHING STRUCK THE WINDOW OR NOT, BUT IT STARTED OFF AS A 6 INCH CRACK AND IN UNDER 24 HOURS HAS SPREAD TO OVER 2 FEET IN LENGTH. I HAVE READ WHERE MY YEAR/MAKE/MODEL IS CURRENTLY IN A CLASS ACTION LAWSUIT DUE TO FAULTY WINDSHIELDS AND I WOULD LIKE IT NOTED THAT I HAVE ALSO BEEN IMPACTED BY THE FAULTY OEM WINDSHIELDS THAT SUBARU IS USING.
Additional Notes:
WINDSHIELD CRACKED WHILE DRIVING - UNSURE IF ANYTHING STRUCK THE WINDOW OR NOT, BUT IT STARTED OFF AS A 6 INCH CRACK AND IN UNDER 24 HOURS HAS SPREAD TO OVER 2 FEET IN LENGTH. I HAVE READ WHERE MY YEAR/MAKE/MODEL IS CURRENTLY IN A CLASS ACTION LAWSUIT DUE TO FAULTY WINDSHIELDS AND I WOULD LIKE IT NOTED THAT I HAVE ALSO BEEN IMPACTED BY THE FAULTY OEM WINDSHIELDS THAT SUBARU IS USING.
Mfg Campaign: 11413159
Recall Date: Apr 21, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury