Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-20
Recall Date: Apr 16, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUH-93
Recall Date: Jun 26, 2019
Consumer Complaints
130 ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING ON 167 FREEWAY GOING TO WORK THE NEXT DAY I FOUND A CRACKED A LONG LINE ON MY WINDSHIELD ALSO CRACKED FOUND ON LEFT DRIVER SIDE WINDOW.
Corrective Action:
I WAS DRIVING ON 167 FREEWAY GOING TO WORK THE NEXT DAY I FOUND A CRACKED A LONG LINE ON MY WINDSHIELD ALSO CRACKED FOUND ON LEFT DRIVER SIDE WINDOW.
Additional Notes:
I WAS DRIVING ON 167 FREEWAY GOING TO WORK THE NEXT DAY I FOUND A CRACKED A LONG LINE ON MY WINDSHIELD ALSO CRACKED FOUND ON LEFT DRIVER SIDE WINDOW.
Mfg Campaign: 11398109
Recall Date: Feb 26, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAVE A 2019 SUBARU LEGACY PURCHASED IN SUMMER 2019. IT IS CURRENTLY 2021, AND I AM DEALING WITH MY 3RD CRACKED WINDSHIELD. I HAVE BEEN OVERLY CAUTIOUS ABOUT STAYING FAR FROM TRUCKS, DIRTY VEHICLES, LARGE VEHICLES AND JUST GENERALLY KEEPING DISTANCE AFTER THE FIRST TIME THE WINDSHIELD CRACKED. DESPITE ALL MY EFFORTS, I STILL ENDED UP WITH A CRACKED WINDSHIELD YET AGAIN. IT IS A SERIOUS SAFETY ISSUE, AND I CANNOT CONTINUE TO SPEND HUNDREDS OF DOLLARS ON REGULAR WINDSHIELD ISSUES. THIS IS WHILE I AM PROACTIVELY TRYING TO AVOID THIS ISSUE. 1ST WINDSHIELD CRACK WAS JULY 2019 - A ROCK HIT MY WINDSHIELD 2ND WINDSHIELD CRACK WAS SEPTEMBER 2019 - JUST NOTICED A CRACK ONE MORNING, NOTHING ACTUALLY HIT MY WINDSHIELD TO MY KNOWLEDGE. 3RD WINDSHIELD CRACK WAS FEBRUARY 2021 - AGAIN, NOTICED A CRACK IN THE WINDSHIELD IN THE AFTERNOON, NO NOTICEABLE IMPACT OCCURRED.
Corrective Action:
I HAVE A 2019 SUBARU LEGACY PURCHASED IN SUMMER 2019. IT IS CURRENTLY 2021, AND I AM DEALING WITH MY 3RD CRACKED WINDSHIELD. I HAVE BEEN OVERLY CAUTIOUS ABOUT STAYING FAR FROM TRUCKS, DIRTY VEHICLES, LARGE VEHICLES AND JUST GENERALLY KEEPING DISTANCE AFTER THE FIRST TIME THE WINDSHIELD CRACKED. DESPITE ALL MY EFFORTS, I STILL ENDED UP WITH A CRACKED WINDSHIELD YET AGAIN. IT IS A SERIOUS SAFETY ISSUE, AND I CANNOT CONTINUE TO SPEND HUNDREDS OF DOLLARS ON REGULAR WINDSHIELD ISSUES. THIS IS WHILE I AM PROACTIVELY TRYING TO AVOID THIS ISSUE. 1ST WINDSHIELD CRACK WAS JULY 2019 - A ROCK HIT MY WINDSHIELD 2ND WINDSHIELD CRACK WAS SEPTEMBER 2019 - JUST NOTICED A CRACK ONE MORNING, NOTHING ACTUALLY HIT MY WINDSHIELD TO MY KNOWLEDGE. 3RD WINDSHIELD CRACK WAS FEBRUARY 2021 - AGAIN, NOTICED A CRACK IN THE WINDSHIELD IN THE AFTERNOON, NO NOTICEABLE IMPACT OCCURRED.
Additional Notes:
I HAVE A 2019 SUBARU LEGACY PURCHASED IN SUMMER 2019. IT IS CURRENTLY 2021, AND I AM DEALING WITH MY 3RD CRACKED WINDSHIELD. I HAVE BEEN OVERLY CAUTIOUS ABOUT STAYING FAR FROM TRUCKS, DIRTY VEHICLES, LARGE VEHICLES AND JUST GENERALLY KEEPING DISTANCE AFTER THE FIRST TIME THE WINDSHIELD CRACKED. DESPITE ALL MY EFFORTS, I STILL ENDED UP WITH A CRACKED WINDSHIELD YET AGAIN. IT IS A SERIOUS SAFETY ISSUE, AND I CANNOT CONTINUE TO SPEND HUNDREDS OF DOLLARS ON REGULAR WINDSHIELD ISSUES. THIS IS WHILE I AM PROACTIVELY TRYING TO AVOID THIS ISSUE. 1ST WINDSHIELD CRACK WAS JULY 2019 - A ROCK HIT MY WINDSHIELD 2ND WINDSHIELD CRACK WAS SEPTEMBER 2019 - JUST NOTICED A CRACK ONE MORNING, NOTHING ACTUALLY HIT MY WINDSHIELD TO MY KNOWLEDGE. 3RD WINDSHIELD CRACK WAS FEBRUARY 2021 - AGAIN, NOTICED A CRACK IN THE WINDSHIELD IN THE AFTERNOON, NO NOTICEABLE IMPACT OCCURRED.
Mfg Campaign: 11396972
Recall Date: Feb 19, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD GOT HIT BY A VERY TINY OBJECT (LIKELY A ROCK) AND HAD A CIRCULAR CRACK/CHIP AT THE LEFT LOWER QUADRANT ON 1/5/2021 WHEN I WAS DRIVING ON A FREEWAY. I TOOK THE CAR FOR WINDSHIELD REPAIR ON 1/9/2021. NOW THE DAMAGED AREA IS BIGGER WITH MORE FINE CRACKS. THE WINDSHIELD DID NOT GET HIT AGAIN AFTER 1/5/2021. THE REPAIR DID NOT CONTAIN THE DAMAGE.
Corrective Action:
THE WINDSHIELD GOT HIT BY A VERY TINY OBJECT (LIKELY A ROCK) AND HAD A CIRCULAR CRACK/CHIP AT THE LEFT LOWER QUADRANT ON 1/5/2021 WHEN I WAS DRIVING ON A FREEWAY. I TOOK THE CAR FOR WINDSHIELD REPAIR ON 1/9/2021. NOW THE DAMAGED AREA IS BIGGER WITH MORE FINE CRACKS. THE WINDSHIELD DID NOT GET HIT AGAIN AFTER 1/5/2021. THE REPAIR DID NOT CONTAIN THE DAMAGE.
Additional Notes:
THE WINDSHIELD GOT HIT BY A VERY TINY OBJECT (LIKELY A ROCK) AND HAD A CIRCULAR CRACK/CHIP AT THE LEFT LOWER QUADRANT ON 1/5/2021 WHEN I WAS DRIVING ON A FREEWAY. I TOOK THE CAR FOR WINDSHIELD REPAIR ON 1/9/2021. NOW THE DAMAGED AREA IS BIGGER WITH MORE FINE CRACKS. THE WINDSHIELD DID NOT GET HIT AGAIN AFTER 1/5/2021. THE REPAIR DID NOT CONTAIN THE DAMAGE.
Mfg Campaign: 11389923
Recall Date: Jan 25, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SPONTANEOUS BREAKING OF FRONT WINDSHIELD. I PARKED THE CAR IN THE GARAGE AND THE NEXT MORNING THERE WAS A CRACK IN THE SHAPE OF AN UPPERCASE T APPROXIMATELY 7"X7". NO EXTREME HEAT OR COLD INVOLVED. THERE APPEARS TO BE A PINHEAD SIZE DENT POSSIBLY FROM A ROCK. THE CAR HAS ONLY 14K MILES
Corrective Action:
SPONTANEOUS BREAKING OF FRONT WINDSHIELD. I PARKED THE CAR IN THE GARAGE AND THE NEXT MORNING THERE WAS A CRACK IN THE SHAPE OF AN UPPERCASE T APPROXIMATELY 7"X7". NO EXTREME HEAT OR COLD INVOLVED. THERE APPEARS TO BE A PINHEAD SIZE DENT POSSIBLY FROM A ROCK. THE CAR HAS ONLY 14K MILES
Additional Notes:
SPONTANEOUS BREAKING OF FRONT WINDSHIELD. I PARKED THE CAR IN THE GARAGE AND THE NEXT MORNING THERE WAS A CRACK IN THE SHAPE OF AN UPPERCASE T APPROXIMATELY 7"X7". NO EXTREME HEAT OR COLD INVOLVED. THERE APPEARS TO BE A PINHEAD SIZE DENT POSSIBLY FROM A ROCK. THE CAR HAS ONLY 14K MILES
Mfg Campaign: 11386704
Recall Date: Jan 5, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I NOTICED TODAY THAT MY WINDSHIELD HAS A CRACK THAT STARTS FROM WHAT APPEARS TO BE FROM THE BOTTOM TOWARDS THE ENGINE AND SHAPED LIKE THE NUMBER SEVEN. I DO NOT SEE ANYWHERE ALONG THE CRACK WHERE A CHIP APPEARS, WHICH LEADS ME TO THINK IT IS SOME SORT OF PRESSURE BREAK. AFTER READING THE RECENT ISSUES SUBARU HAS HAD WITH FAULTY WINDSHIELDS I FEEL THIS IS AN EXACT EXAMPLE OF THAT.
Corrective Action:
I NOTICED TODAY THAT MY WINDSHIELD HAS A CRACK THAT STARTS FROM WHAT APPEARS TO BE FROM THE BOTTOM TOWARDS THE ENGINE AND SHAPED LIKE THE NUMBER SEVEN. I DO NOT SEE ANYWHERE ALONG THE CRACK WHERE A CHIP APPEARS, WHICH LEADS ME TO THINK IT IS SOME SORT OF PRESSURE BREAK. AFTER READING THE RECENT ISSUES SUBARU HAS HAD WITH FAULTY WINDSHIELDS I FEEL THIS IS AN EXACT EXAMPLE OF THAT.
Additional Notes:
I NOTICED TODAY THAT MY WINDSHIELD HAS A CRACK THAT STARTS FROM WHAT APPEARS TO BE FROM THE BOTTOM TOWARDS THE ENGINE AND SHAPED LIKE THE NUMBER SEVEN. I DO NOT SEE ANYWHERE ALONG THE CRACK WHERE A CHIP APPEARS, WHICH LEADS ME TO THINK IT IS SOME SORT OF PRESSURE BREAK. AFTER READING THE RECENT ISSUES SUBARU HAS HAD WITH FAULTY WINDSHIELDS I FEEL THIS IS AN EXACT EXAMPLE OF THAT.
Mfg Campaign: 11386519
Recall Date: Jan 4, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY SUBARU LEGACY WINDSHIELD WAS DAMAGED RESULTING IN A CRACK 8/9/20 ON THE ROAD. THIS WAS REPAIRED. ANOTHER SMALL OBJECT HIT THE WINDSHIELD SHORTLY AFTER ON 10/11/20 THAT WAS TO BIG TO REPAIR AND NEEDED A WINDSHIELD REPLACEMENT. AFTER THAT ON 11/18/20 ANOTHER PEBBLE CRACKED THE REPLACEMENT WINDSHIELD WHILE ON THE ROAD. AMONG ALL THE CARS I'VE HAD, THIS CAR HAS THE MOST FRAGILE WINDSHIELD.
Corrective Action:
MY SUBARU LEGACY WINDSHIELD WAS DAMAGED RESULTING IN A CRACK 8/9/20 ON THE ROAD. THIS WAS REPAIRED. ANOTHER SMALL OBJECT HIT THE WINDSHIELD SHORTLY AFTER ON 10/11/20 THAT WAS TO BIG TO REPAIR AND NEEDED A WINDSHIELD REPLACEMENT. AFTER THAT ON 11/18/20 ANOTHER PEBBLE CRACKED THE REPLACEMENT WINDSHIELD WHILE ON THE ROAD. AMONG ALL THE CARS I'VE HAD, THIS CAR HAS THE MOST FRAGILE WINDSHIELD.
Additional Notes:
MY SUBARU LEGACY WINDSHIELD WAS DAMAGED RESULTING IN A CRACK 8/9/20 ON THE ROAD. THIS WAS REPAIRED. ANOTHER SMALL OBJECT HIT THE WINDSHIELD SHORTLY AFTER ON 10/11/20 THAT WAS TO BIG TO REPAIR AND NEEDED A WINDSHIELD REPLACEMENT. AFTER THAT ON 11/18/20 ANOTHER PEBBLE CRACKED THE REPLACEMENT WINDSHIELD WHILE ON THE ROAD. AMONG ALL THE CARS I'VE HAD, THIS CAR HAS THE MOST FRAGILE WINDSHIELD.
Mfg Campaign: 11386182
Recall Date: Jan 2, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD ON THIS VEHICLE CRACKS EASILY AND WITH MINIMAL DAMAGE. I HAVE HAD TO REPLACE TWO WINDSHIELDS IN THE LAST YEAR DUE TO POOR GLASS QUALITY.
Corrective Action:
THE WINDSHIELD ON THIS VEHICLE CRACKS EASILY AND WITH MINIMAL DAMAGE. I HAVE HAD TO REPLACE TWO WINDSHIELDS IN THE LAST YEAR DUE TO POOR GLASS QUALITY.
Additional Notes:
THE WINDSHIELD ON THIS VEHICLE CRACKS EASILY AND WITH MINIMAL DAMAGE. I HAVE HAD TO REPLACE TWO WINDSHIELDS IN THE LAST YEAR DUE TO POOR GLASS QUALITY.
Mfg Campaign: 11384537
Recall Date: Dec 22, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD HAD A CRACK ON THE LEFT BOTTOM CORNER OF THE DRIVER'S SIDE BUT NO EXPLAINED REASON. THERE WAS NO AUDIBLE SOUND THAT LED TO THE CRACK. I HAD TO PAY $500 TO GET THE WINDSHIELD REPLACED AND THE EYESIGHT CALIBRATED. NOTICED THE CRACKED WINDSHIELD WHEN THE VEHICLE WAS PARKED AT HOME.
Corrective Action:
THE WINDSHIELD HAD A CRACK ON THE LEFT BOTTOM CORNER OF THE DRIVER'S SIDE BUT NO EXPLAINED REASON. THERE WAS NO AUDIBLE SOUND THAT LED TO THE CRACK. I HAD TO PAY $500 TO GET THE WINDSHIELD REPLACED AND THE EYESIGHT CALIBRATED. NOTICED THE CRACKED WINDSHIELD WHEN THE VEHICLE WAS PARKED AT HOME.
Additional Notes:
THE WINDSHIELD HAD A CRACK ON THE LEFT BOTTOM CORNER OF THE DRIVER'S SIDE BUT NO EXPLAINED REASON. THERE WAS NO AUDIBLE SOUND THAT LED TO THE CRACK. I HAD TO PAY $500 TO GET THE WINDSHIELD REPLACED AND THE EYESIGHT CALIBRATED. NOTICED THE CRACKED WINDSHIELD WHEN THE VEHICLE WAS PARKED AT HOME.
Mfg Campaign: 11376490
Recall Date: Nov 27, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE WINDSHIELD HAD A CRACK ON THE LEFT BOTTOM CORNER OF THE DRIVER'S SIDE BUT NO EXPLAINED REASON. THERE WAS NO AUDIBLE SOUND THAT LED TO THE CRACK. I HAD TO PAY $500 TO GET THE WINDSHIELD REPLACED AND THE EYESIGHT CALIBRATED. NOTICED THE CRACKED WINDSHIELD WHEN THE VEHICLE WAS PARKED AT HOME.
Corrective Action:
THE WINDSHIELD HAD A CRACK ON THE LEFT BOTTOM CORNER OF THE DRIVER'S SIDE BUT NO EXPLAINED REASON. THERE WAS NO AUDIBLE SOUND THAT LED TO THE CRACK. I HAD TO PAY $500 TO GET THE WINDSHIELD REPLACED AND THE EYESIGHT CALIBRATED. NOTICED THE CRACKED WINDSHIELD WHEN THE VEHICLE WAS PARKED AT HOME.
Additional Notes:
THE WINDSHIELD HAD A CRACK ON THE LEFT BOTTOM CORNER OF THE DRIVER'S SIDE BUT NO EXPLAINED REASON. THERE WAS NO AUDIBLE SOUND THAT LED TO THE CRACK. I HAD TO PAY $500 TO GET THE WINDSHIELD REPLACED AND THE EYESIGHT CALIBRATED. NOTICED THE CRACKED WINDSHIELD WHEN THE VEHICLE WAS PARKED AT HOME.
Mfg Campaign: 11376490
Recall Date: Nov 27, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A SMALL CRACK (ROUGHLY 2 INCHES IN LENGTH) APPEARED ON MY WINDSHIELD ON THE BOTTOM PASSENGER SIDE, WHILE I WAS DRIVING TO WORK. I NOTICED IT WHILE PARKED AT A RED LIGHT, BUT IT WAS NOT THERE WHEN I HAD STARTED DRIVING. AT FIRST I THOUGHT IT WAS SOMETHING ON MY WINDSHIELD BECAUSE I HADN'T BEEN HIT BY ANYTHING, IT JUST APPEARED. THE CRACK SPREAD CONSIDERABLY FURTHER BEFORE I ARRIVED AT WORK AND I HAD TO REPLACE IT THE NEXT DAY.
Corrective Action:
A SMALL CRACK (ROUGHLY 2 INCHES IN LENGTH) APPEARED ON MY WINDSHIELD ON THE BOTTOM PASSENGER SIDE, WHILE I WAS DRIVING TO WORK. I NOTICED IT WHILE PARKED AT A RED LIGHT, BUT IT WAS NOT THERE WHEN I HAD STARTED DRIVING. AT FIRST I THOUGHT IT WAS SOMETHING ON MY WINDSHIELD BECAUSE I HADN'T BEEN HIT BY ANYTHING, IT JUST APPEARED. THE CRACK SPREAD CONSIDERABLY FURTHER BEFORE I ARRIVED AT WORK AND I HAD TO REPLACE IT THE NEXT DAY.
Additional Notes:
A SMALL CRACK (ROUGHLY 2 INCHES IN LENGTH) APPEARED ON MY WINDSHIELD ON THE BOTTOM PASSENGER SIDE, WHILE I WAS DRIVING TO WORK. I NOTICED IT WHILE PARKED AT A RED LIGHT, BUT IT WAS NOT THERE WHEN I HAD STARTED DRIVING. AT FIRST I THOUGHT IT WAS SOMETHING ON MY WINDSHIELD BECAUSE I HADN'T BEEN HIT BY ANYTHING, IT JUST APPEARED. THE CRACK SPREAD CONSIDERABLY FURTHER BEFORE I ARRIVED AT WORK AND I HAD TO REPLACE IT THE NEXT DAY.
Mfg Campaign: 11374658
Recall Date: Nov 14, 2020
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I TOOK MY SUBARU LEGACY TO THE LITTLE ROCK ARKANSAS SUBARU DEALERSHIP TO SERVICE A RECALL ON MY FUEL TANK. WHILE THERE THE SERVICE MANAGER REFUSED TO REPLACE PARTS LISTED ON THE TSB. WHEN I CONTACTED SUBARU THEY STATED A NEW TSB WAS ISSUED THE DAY BEFORE MY RECALL WAS COMPLETED NOT REQUIRING THOSE STEPS, THAT THE UPDATED TSB WOULD NOT BE PUBLIC, WOULD NOT PROVIDE ANY INFORMATION ABOUT THE NEW TSB AND THAT THEY WERE CLOSING MY COMPLAINT.
Corrective Action:
I TOOK MY SUBARU LEGACY TO THE LITTLE ROCK ARKANSAS SUBARU DEALERSHIP TO SERVICE A RECALL ON MY FUEL TANK. WHILE THERE THE SERVICE MANAGER REFUSED TO REPLACE PARTS LISTED ON THE TSB. WHEN I CONTACTED SUBARU THEY STATED A NEW TSB WAS ISSUED THE DAY BEFORE MY RECALL WAS COMPLETED NOT REQUIRING THOSE STEPS, THAT THE UPDATED TSB WOULD NOT BE PUBLIC, WOULD NOT PROVIDE ANY INFORMATION ABOUT THE NEW TSB AND THAT THEY WERE CLOSING MY COMPLAINT.
Additional Notes:
I TOOK MY SUBARU LEGACY TO THE LITTLE ROCK ARKANSAS SUBARU DEALERSHIP TO SERVICE A RECALL ON MY FUEL TANK. WHILE THERE THE SERVICE MANAGER REFUSED TO REPLACE PARTS LISTED ON THE TSB. WHEN I CONTACTED SUBARU THEY STATED A NEW TSB WAS ISSUED THE DAY BEFORE MY RECALL WAS COMPLETED NOT REQUIRING THOSE STEPS, THAT THE UPDATED TSB WOULD NOT BE PUBLIC, WOULD NOT PROVIDE ANY INFORMATION ABOUT THE NEW TSB AND THAT THEY WERE CLOSING MY COMPLAINT.
Mfg Campaign: 11374056
Recall Date: Nov 10, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED FOR NO REASON.
Corrective Action:
WINDSHIELD CRACKED FOR NO REASON.
Additional Notes:
WINDSHIELD CRACKED FOR NO REASON.
Mfg Campaign: 11373505
Recall Date: Nov 6, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ON TWO SEPARATE OCCASIONS I WAS STARTLED BY A LOUD POP KIND OF NOISE COMING FROM THE WINDSHIELD AREA WHILE DRIVING. ABSOLUTELY NOTHING WAS AROUND TO CAUSE THIS EITHER TIME AND NOTHING WHATSOEVER HAS HIT THE WINDSHIELD SINCE I'VE OWNED THIS CAR. I AM THE SOLE DRIVER. ON BOTH OCCASIONS, I WAS DRIVING DOWN A STRAIGHT ROAD GOING 50MPH ON MY WAY TO WORK (A 10 MINUTE COMMUTE). THE MORNING AFTER THE SECOND OCCURRENCE, I GOT INTO MY CAR TO FIND A CRACK ON THE LOWER PASSENGER SIDE OF MY WINDSHIELD ABOUT 2/3S OF THE WAY DOWN AND STARTING FROM THE OUTER EDGE. THERE HAD BEEN NO CRACK OR ANY HINT THAT SOMETHING WOULD HAPPEN WHEN I LEFT MY CAR THE DAY BEFORE. HOW DOES A CRACK JUST APPEAR OVERNIGHT WITH ABSOLUTELY NOTHING TO CAUSE IT? I HAVE NEVER IN MY LIFE HAD THIS HAPPEN. THE CAR WAS ABSOLUTELY STATIONARY, NO NEARBY TREES OR ANYTHING THAT COULD CAUSE ANY IMPACT. DUE TO COVID, THE CRACK SAT FOR QUITE SOME TIME, WHEN I FINALLY GOT TO MAKE IT TO THE SUBURU DEALERSHIP WHERE I BOUGHT MY CAR, THEY DENIED MY CLAIM. THE TECHS SAID THEY COULD FIND NO CHIP OR ORIGINATION FOR THE CRACK... (BECAUSE THERE WASN'T ONE) THE TECHS AGREED IT SHOULD HAVE BEEN COVERED UNDER THE WARRANTY BUT SUBURU STILL DENIED MY CLAIM. I'M NOW OUT $1103.00
Corrective Action:
ON TWO SEPARATE OCCASIONS I WAS STARTLED BY A LOUD POP KIND OF NOISE COMING FROM THE WINDSHIELD AREA WHILE DRIVING. ABSOLUTELY NOTHING WAS AROUND TO CAUSE THIS EITHER TIME AND NOTHING WHATSOEVER HAS HIT THE WINDSHIELD SINCE I'VE OWNED THIS CAR. I AM THE SOLE DRIVER. ON BOTH OCCASIONS, I WAS DRIVING DOWN A STRAIGHT ROAD GOING 50MPH ON MY WAY TO WORK (A 10 MINUTE COMMUTE). THE MORNING AFTER THE SECOND OCCURRENCE, I GOT INTO MY CAR TO FIND A CRACK ON THE LOWER PASSENGER SIDE OF MY WINDSHIELD ABOUT 2/3S OF THE WAY DOWN AND STARTING FROM THE OUTER EDGE. THERE HAD BEEN NO CRACK OR ANY HINT THAT SOMETHING WOULD HAPPEN WHEN I LEFT MY CAR THE DAY BEFORE. HOW DOES A CRACK JUST APPEAR OVERNIGHT WITH ABSOLUTELY NOTHING TO CAUSE IT? I HAVE NEVER IN MY LIFE HAD THIS HAPPEN. THE CAR WAS ABSOLUTELY STATIONARY, NO NEARBY TREES OR ANYTHING THAT COULD CAUSE ANY IMPACT. DUE TO COVID, THE CRACK SAT FOR QUITE SOME TIME, WHEN I FINALLY GOT TO MAKE IT TO THE SUBURU DEALERSHIP WHERE I BOUGHT MY CAR, THEY DENIED MY CLAIM. THE TECHS SAID THEY COULD FIND NO CHIP OR ORIGINATION FOR THE CRACK... (BECAUSE THERE WASN'T ONE) THE TECHS AGREED IT SHOULD HAVE BEEN COVERED UNDER THE WARRANTY BUT SUBURU STILL DENIED MY CLAIM. I'M NOW OUT $1103.00
Additional Notes:
ON TWO SEPARATE OCCASIONS I WAS STARTLED BY A LOUD POP KIND OF NOISE COMING FROM THE WINDSHIELD AREA WHILE DRIVING. ABSOLUTELY NOTHING WAS AROUND TO CAUSE THIS EITHER TIME AND NOTHING WHATSOEVER HAS HIT THE WINDSHIELD SINCE I'VE OWNED THIS CAR. I AM THE SOLE DRIVER. ON BOTH OCCASIONS, I WAS DRIVING DOWN A STRAIGHT ROAD GOING 50MPH ON MY WAY TO WORK (A 10 MINUTE COMMUTE). THE MORNING AFTER THE SECOND OCCURRENCE, I GOT INTO MY CAR TO FIND A CRACK ON THE LOWER PASSENGER SIDE OF MY WINDSHIELD ABOUT 2/3S OF THE WAY DOWN AND STARTING FROM THE OUTER EDGE. THERE HAD BEEN NO CRACK OR ANY HINT THAT SOMETHING WOULD HAPPEN WHEN I LEFT MY CAR THE DAY BEFORE. HOW DOES A CRACK JUST APPEAR OVERNIGHT WITH ABSOLUTELY NOTHING TO CAUSE IT? I HAVE NEVER IN MY LIFE HAD THIS HAPPEN. THE CAR WAS ABSOLUTELY STATIONARY, NO NEARBY TREES OR ANYTHING THAT COULD CAUSE ANY IMPACT. DUE TO COVID, THE CRACK SAT FOR QUITE SOME TIME, WHEN I FINALLY GOT TO MAKE IT TO THE SUBURU DEALERSHIP WHERE I BOUGHT MY CAR, THEY DENIED MY CLAIM. THE TECHS SAID THEY COULD FIND NO CHIP OR ORIGINATION FOR THE CRACK... (BECAUSE THERE WASN'T ONE) THE TECHS AGREED IT SHOULD HAVE BEEN COVERED UNDER THE WARRANTY BUT SUBURU STILL DENIED MY CLAIM. I'M NOW OUT $1103.00
Mfg Campaign: 11373181
Recall Date: Nov 5, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING MY CAR WITH NO OTHER CARS AROUND, MY WINDSHIELD CRACKED. THE CRACK NOW HAS GROWN TO THE CENTER OF THE WINDSHIELD.
Corrective Action:
WHILE DRIVING MY CAR WITH NO OTHER CARS AROUND, MY WINDSHIELD CRACKED. THE CRACK NOW HAS GROWN TO THE CENTER OF THE WINDSHIELD.
Additional Notes:
WHILE DRIVING MY CAR WITH NO OTHER CARS AROUND, MY WINDSHIELD CRACKED. THE CRACK NOW HAS GROWN TO THE CENTER OF THE WINDSHIELD.
Mfg Campaign: 11363804
Recall Date: Oct 11, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU LEGACY. THE CONTACT STATED THAT WHILE HIS VEHICLE WAS PARKED UNDER A TREE, AN ACORN HAD FALLEN FROM THE TREE AND CRACKED THE WINDSHIELD ON THE DRIVER SIDE. THE CRACK SPREAD FROM THE DRIVER SIDE SPREAD AND BEGAN TO ZIG ZAG THREE INCHES DOWN THE WINDSHIELD. THE CONTACT ALSO STATED THAT HE DISCOVERED A CRACK ON HIS FRONT PASSENGER SIDE WINDOW THAT ALSO ZIG ZAGS FROM THE UPPER RIGHT HAND CORNER DOWN TO THE MIDDLE BOTTOM PORTION WINDOW. THE CONTACT CALLED AUSTIN SUBARU(8100 BURNET RD, AUSTIN, TX 78757) WHERE HE WAS INFORMED TO BRING IN THE VEHCILE TO THE DEALER FOR AN INSPECTION. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU LEGACY. THE CONTACT STATED THAT WHILE HIS VEHICLE WAS PARKED UNDER A TREE, AN ACORN HAD FALLEN FROM THE TREE AND CRACKED THE WINDSHIELD ON THE DRIVER SIDE. THE CRACK SPREAD FROM THE DRIVER SIDE SPREAD AND BEGAN TO ZIG ZAG THREE INCHES DOWN THE WINDSHIELD. THE CONTACT ALSO STATED THAT HE DISCOVERED A CRACK ON HIS FRONT PASSENGER SIDE WINDOW THAT ALSO ZIG ZAGS FROM THE UPPER RIGHT HAND CORNER DOWN TO THE MIDDLE BOTTOM PORTION WINDOW. THE CONTACT CALLED AUSTIN SUBARU(8100 BURNET RD, AUSTIN, TX 78757) WHERE HE WAS INFORMED TO BRING IN THE VEHCILE TO THE DEALER FOR AN INSPECTION. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU LEGACY. THE CONTACT STATED THAT WHILE HIS VEHICLE WAS PARKED UNDER A TREE, AN ACORN HAD FALLEN FROM THE TREE AND CRACKED THE WINDSHIELD ON THE DRIVER SIDE. THE CRACK SPREAD FROM THE DRIVER SIDE SPREAD AND BEGAN TO ZIG ZAG THREE INCHES DOWN THE WINDSHIELD. THE CONTACT ALSO STATED THAT HE DISCOVERED A CRACK ON HIS FRONT PASSENGER SIDE WINDOW THAT ALSO ZIG ZAGS FROM THE UPPER RIGHT HAND CORNER DOWN TO THE MIDDLE BOTTOM PORTION WINDOW. THE CONTACT CALLED AUSTIN SUBARU(8100 BURNET RD, AUSTIN, TX 78757) WHERE HE WAS INFORMED TO BRING IN THE VEHCILE TO THE DEALER FOR AN INSPECTION. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11359807
Recall Date: Sep 18, 2020
Subaru Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT'S WIFE OWNS A 2019 SUBARU LEGACY. THE CONTACT STATED THAT HIS WIFE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V218000 (FUEL SYSTEM, GASOLINE). HIS WIFE TOOK THE VEHICLE TO BROWN'S MANASSAS SUBARU (9018 LIBERIA AVE, MANASSAS, VA 20110) WHERE THE RECALL REMEDY WAS PERFORMED AND THE VEHICLE WAS RETURNED TO THE CONTACT'S WIFE. ABOUT A MONTH LATER, THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER HIS WIFE MADE MULTIPLE ATTEMPTS TO START THE VEHICLE. DUE TO THE FAILURE, HIS WIFE HAD THE VEHICLE TOWED TO FAULKNER SUBARU BETHLEHEM (330 STOKE PARK RD, BETHLEHEM, PA 18017) WHERE THEY DISCOVERED THAT THE FUEL PUMP WAS CORRODED AT THE ELECTRIC CONNECTIONS. THEY STATED THE CORROSION WAS CAUSED BY A FUEL LEAK THAT HAD LEAKED INTO THE ELECTRICAL CONNECTION. THE DEALER SHIPPED THE FUEL PUMP TO JAPAN TO HAVE AN INVESTIGATION LAUNCHED INTO THE FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE ORIGINAL DEALER BROWN'S MANASSAS SUBARU (9018 LIBERIA AVE, MANASSAS, VA 20110)) WAS NOTIFIED OF THE FAILURE AND OFFERED TO ASSIST REGARDING THE FAILURE. THE VEHICLE REMAINED IN THE POSSESSION OF FAULKNER SUBARU BETHLEHEM (330 STOKE PARK RD, BETHLEHEM, PA 18017). THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT'S WIFE OWNS A 2019 SUBARU LEGACY. THE CONTACT STATED THAT HIS WIFE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V218000 (FUEL SYSTEM, GASOLINE). HIS WIFE TOOK THE VEHICLE TO BROWN'S MANASSAS SUBARU (9018 LIBERIA AVE, MANASSAS, VA 20110) WHERE THE RECALL REMEDY WAS PERFORMED AND THE VEHICLE WAS RETURNED TO THE CONTACT'S WIFE. ABOUT A MONTH LATER, THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER HIS WIFE MADE MULTIPLE ATTEMPTS TO START THE VEHICLE. DUE TO THE FAILURE, HIS WIFE HAD THE VEHICLE TOWED TO FAULKNER SUBARU BETHLEHEM (330 STOKE PARK RD, BETHLEHEM, PA 18017) WHERE THEY DISCOVERED THAT THE FUEL PUMP WAS CORRODED AT THE ELECTRIC CONNECTIONS. THEY STATED THE CORROSION WAS CAUSED BY A FUEL LEAK THAT HAD LEAKED INTO THE ELECTRICAL CONNECTION. THE DEALER SHIPPED THE FUEL PUMP TO JAPAN TO HAVE AN INVESTIGATION LAUNCHED INTO THE FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE ORIGINAL DEALER BROWN'S MANASSAS SUBARU (9018 LIBERIA AVE, MANASSAS, VA 20110)) WAS NOTIFIED OF THE FAILURE AND OFFERED TO ASSIST REGARDING THE FAILURE. THE VEHICLE REMAINED IN THE POSSESSION OF FAULKNER SUBARU BETHLEHEM (330 STOKE PARK RD, BETHLEHEM, PA 18017). THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT'S WIFE OWNS A 2019 SUBARU LEGACY. THE CONTACT STATED THAT HIS WIFE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V218000 (FUEL SYSTEM, GASOLINE). HIS WIFE TOOK THE VEHICLE TO BROWN'S MANASSAS SUBARU (9018 LIBERIA AVE, MANASSAS, VA 20110) WHERE THE RECALL REMEDY WAS PERFORMED AND THE VEHICLE WAS RETURNED TO THE CONTACT'S WIFE. ABOUT A MONTH LATER, THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER HIS WIFE MADE MULTIPLE ATTEMPTS TO START THE VEHICLE. DUE TO THE FAILURE, HIS WIFE HAD THE VEHICLE TOWED TO FAULKNER SUBARU BETHLEHEM (330 STOKE PARK RD, BETHLEHEM, PA 18017) WHERE THEY DISCOVERED THAT THE FUEL PUMP WAS CORRODED AT THE ELECTRIC CONNECTIONS. THEY STATED THE CORROSION WAS CAUSED BY A FUEL LEAK THAT HAD LEAKED INTO THE ELECTRICAL CONNECTION. THE DEALER SHIPPED THE FUEL PUMP TO JAPAN TO HAVE AN INVESTIGATION LAUNCHED INTO THE FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE ORIGINAL DEALER BROWN'S MANASSAS SUBARU (9018 LIBERIA AVE, MANASSAS, VA 20110)) WAS NOTIFIED OF THE FAILURE AND OFFERED TO ASSIST REGARDING THE FAILURE. THE VEHICLE REMAINED IN THE POSSESSION OF FAULKNER SUBARU BETHLEHEM (330 STOKE PARK RD, BETHLEHEM, PA 18017). THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11350937
Recall Date: Aug 24, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THERE IS AN 18 INCH CRACK IN OUR WINDSHIELD. WE HEARD A SOFT 'POP' NOISE WHEN WE WERE DRIVING STRAIGHT ON A LEVEL ASPHALT ROAD AT A LOW SPEED. NO ROCKS OR OTHER OBJECTS HIT THE GLASS. WE LOOKED AROUND TO SEE WHAT IT WAS AND WE NOTICED THE CRACK. IT IS ABOUT 18 INCHES LONG AND STARTS AT THE EDGE OF THE GLASS ON THE PASSENGER SIDE OF THE VEHICLE.
Corrective Action:
THERE IS AN 18 INCH CRACK IN OUR WINDSHIELD. WE HEARD A SOFT 'POP' NOISE WHEN WE WERE DRIVING STRAIGHT ON A LEVEL ASPHALT ROAD AT A LOW SPEED. NO ROCKS OR OTHER OBJECTS HIT THE GLASS. WE LOOKED AROUND TO SEE WHAT IT WAS AND WE NOTICED THE CRACK. IT IS ABOUT 18 INCHES LONG AND STARTS AT THE EDGE OF THE GLASS ON THE PASSENGER SIDE OF THE VEHICLE.
Additional Notes:
THERE IS AN 18 INCH CRACK IN OUR WINDSHIELD. WE HEARD A SOFT 'POP' NOISE WHEN WE WERE DRIVING STRAIGHT ON A LEVEL ASPHALT ROAD AT A LOW SPEED. NO ROCKS OR OTHER OBJECTS HIT THE GLASS. WE LOOKED AROUND TO SEE WHAT IT WAS AND WE NOTICED THE CRACK. IT IS ABOUT 18 INCHES LONG AND STARTS AT THE EDGE OF THE GLASS ON THE PASSENGER SIDE OF THE VEHICLE.
Mfg Campaign: 11343937
Recall Date: Aug 7, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHEILD CRACKED AND HAS TO BE REPLACED
Corrective Action:
WINDSHEILD CRACKED AND HAS TO BE REPLACED
Additional Notes:
WINDSHEILD CRACKED AND HAS TO BE REPLACED
Mfg Campaign: 11340903
Recall Date: Jul 22, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WAS DRIVING TO WORK WHEN A TINY ROCK HIT MY WINDSHIELD ABOUT 3 INCHES FROM PASSENGER SIDE OF GLASS. IT WAS ABOUT HALFWAY UP THE WINDSHIELD. THE ROCK HIT WAS BARLEY AUDIBLE, ALMOST DIDN'T NOTICE IT. WHEN I GOT TO WORK I INSPECTED IT AND FOUND THE SLIGHTEST SCRATCH, NO CHIP, NOT ANY SIGNS OF A CRACK. SO I DIDN'T WORRY ABOUT IT. WHEN I GOT IN MY CAR AT LUNCH NOTICED A CRACK FROM SIDE TO SIDE OF WINDSHIELD. I CAN TAKE MY FINGERNAIL AND FEEL THE CRACK ON BOTH SIDES. I FEEL THIS IS A SAFETY ISSUE. WHAT ARE YOU SUPPOSED TO DO ON ROAD TRIPS, STOP AND GET YOUR GLASS REPLACED EVERY TIME YOU GET A CHIP. I DO NOT FEEL THIS CAR IS SAFE TO DRIVE WHEN THE WINDSHIELD IS CRACKED FROM SIDE TO SIDE. NOT TO MENTION YOU CAN GET A TICKET OR TOLD TO PARK THE CAR WHEN IT IS IN THE DRIVERS VIEW! *TR
Corrective Action:
WAS DRIVING TO WORK WHEN A TINY ROCK HIT MY WINDSHIELD ABOUT 3 INCHES FROM PASSENGER SIDE OF GLASS. IT WAS ABOUT HALFWAY UP THE WINDSHIELD. THE ROCK HIT WAS BARLEY AUDIBLE, ALMOST DIDN'T NOTICE IT. WHEN I GOT TO WORK I INSPECTED IT AND FOUND THE SLIGHTEST SCRATCH, NO CHIP, NOT ANY SIGNS OF A CRACK. SO I DIDN'T WORRY ABOUT IT. WHEN I GOT IN MY CAR AT LUNCH NOTICED A CRACK FROM SIDE TO SIDE OF WINDSHIELD. I CAN TAKE MY FINGERNAIL AND FEEL THE CRACK ON BOTH SIDES. I FEEL THIS IS A SAFETY ISSUE. WHAT ARE YOU SUPPOSED TO DO ON ROAD TRIPS, STOP AND GET YOUR GLASS REPLACED EVERY TIME YOU GET A CHIP. I DO NOT FEEL THIS CAR IS SAFE TO DRIVE WHEN THE WINDSHIELD IS CRACKED FROM SIDE TO SIDE. NOT TO MENTION YOU CAN GET A TICKET OR TOLD TO PARK THE CAR WHEN IT IS IN THE DRIVERS VIEW! *TR
Additional Notes:
WAS DRIVING TO WORK WHEN A TINY ROCK HIT MY WINDSHIELD ABOUT 3 INCHES FROM PASSENGER SIDE OF GLASS. IT WAS ABOUT HALFWAY UP THE WINDSHIELD. THE ROCK HIT WAS BARLEY AUDIBLE, ALMOST DIDN'T NOTICE IT. WHEN I GOT TO WORK I INSPECTED IT AND FOUND THE SLIGHTEST SCRATCH, NO CHIP, NOT ANY SIGNS OF A CRACK. SO I DIDN'T WORRY ABOUT IT. WHEN I GOT IN MY CAR AT LUNCH NOTICED A CRACK FROM SIDE TO SIDE OF WINDSHIELD. I CAN TAKE MY FINGERNAIL AND FEEL THE CRACK ON BOTH SIDES. I FEEL THIS IS A SAFETY ISSUE. WHAT ARE YOU SUPPOSED TO DO ON ROAD TRIPS, STOP AND GET YOUR GLASS REPLACED EVERY TIME YOU GET A CHIP. I DO NOT FEEL THIS CAR IS SAFE TO DRIVE WHEN THE WINDSHIELD IS CRACKED FROM SIDE TO SIDE. NOT TO MENTION YOU CAN GET A TICKET OR TOLD TO PARK THE CAR WHEN IT IS IN THE DRIVERS VIEW! *TR
Mfg Campaign: 11323850
Recall Date: May 8, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD OF THE CAR CRACKED OVERNIGHT, WHILE IN STATIONARY, PARKED ON THE CITY STREET IN A RESIDENTIAL AREA. I PARKED MY CAR IN FRONT MY HOUSE ON SUNDAY, AUG 11, 2019, AND WHEN I WENT OUT IN THE MORNING OF AUG 12, 2019, THE WINDSHIELD WAS CRACKED. AT THAT POINT, I HAVE HAD THE CAR FOR 10.5 MONTHS WITH A MILEAGE OF ABOUT 5500 MILES. THE CRACK STARTED FROM THE LOWER PART OF THE WINDSHIELD ON THE PASSENGER SIDE AND EXTENDED TO THE MIDDLE OF WINDSHIELD, ALMOST TO THE DIVER'S SIDE. I NOTIFIED THE DEALERSHIP AND WAS TOLD THAT IT'S NOT COVERED BY THE COMPANY. I HAD TO GET IT FIXED AT MY OWN EXPENSE.
Corrective Action:
THE WINDSHIELD OF THE CAR CRACKED OVERNIGHT, WHILE IN STATIONARY, PARKED ON THE CITY STREET IN A RESIDENTIAL AREA. I PARKED MY CAR IN FRONT MY HOUSE ON SUNDAY, AUG 11, 2019, AND WHEN I WENT OUT IN THE MORNING OF AUG 12, 2019, THE WINDSHIELD WAS CRACKED. AT THAT POINT, I HAVE HAD THE CAR FOR 10.5 MONTHS WITH A MILEAGE OF ABOUT 5500 MILES. THE CRACK STARTED FROM THE LOWER PART OF THE WINDSHIELD ON THE PASSENGER SIDE AND EXTENDED TO THE MIDDLE OF WINDSHIELD, ALMOST TO THE DIVER'S SIDE. I NOTIFIED THE DEALERSHIP AND WAS TOLD THAT IT'S NOT COVERED BY THE COMPANY. I HAD TO GET IT FIXED AT MY OWN EXPENSE.
Additional Notes:
THE WINDSHIELD OF THE CAR CRACKED OVERNIGHT, WHILE IN STATIONARY, PARKED ON THE CITY STREET IN A RESIDENTIAL AREA. I PARKED MY CAR IN FRONT MY HOUSE ON SUNDAY, AUG 11, 2019, AND WHEN I WENT OUT IN THE MORNING OF AUG 12, 2019, THE WINDSHIELD WAS CRACKED. AT THAT POINT, I HAVE HAD THE CAR FOR 10.5 MONTHS WITH A MILEAGE OF ABOUT 5500 MILES. THE CRACK STARTED FROM THE LOWER PART OF THE WINDSHIELD ON THE PASSENGER SIDE AND EXTENDED TO THE MIDDLE OF WINDSHIELD, ALMOST TO THE DIVER'S SIDE. I NOTIFIED THE DEALERSHIP AND WAS TOLD THAT IT'S NOT COVERED BY THE COMPANY. I HAD TO GET IT FIXED AT MY OWN EXPENSE.
Mfg Campaign: 11321976
Recall Date: Apr 23, 2020
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