Complaints & Recalls
Official Safety Recalls - Important!
51 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRA-24
Recall Date: Mar 22, 2024
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRK-22
Recall Date: Jul 8, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRK-21
Recall Date: Dec 9, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRH-20
Recall Date: Dec 10, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUL-97
Recall Date: Sep 18, 2019
Consumer Complaints
138 ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2020 Subaru Legacy. The contact stated that there was a crack on the front windshield that was not caused by an impact. The vehicle was taken to a dealer and the front windshield was replaced; however, the failure reoccurred. The manufacturer was contacted and stated that the contact would receive a callback. The failure mileage was 8,000.
Corrective Action:
The contact owns a 2020 Subaru Legacy. The contact stated that there was a crack on the front windshield that was not caused by an impact. The vehicle was taken to a dealer and the front windshield was replaced; however, the failure reoccurred. The manufacturer was contacted and stated that the contact would receive a callback. The failure mileage was 8,000.
Additional Notes:
The contact owns a 2020 Subaru Legacy. The contact stated that there was a crack on the front windshield that was not caused by an impact. The vehicle was taken to a dealer and the front windshield was replaced; however, the failure reoccurred. The manufacturer was contacted and stated that the contact would receive a callback. The failure mileage was 8,000.
Mfg Campaign: 11540581
Recall Date: Aug 24, 2023
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Subaru Legacy. The contact stated while driving at an undisclosed speed, the contact stated that several unknown warning lights illuminated, and the gear shifter was inoperable. The contact stated that the transmission failed to shift as needed. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,738.
Corrective Action:
The contact owns a 2020 Subaru Legacy. The contact stated while driving at an undisclosed speed, the contact stated that several unknown warning lights illuminated, and the gear shifter was inoperable. The contact stated that the transmission failed to shift as needed. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,738.
Additional Notes:
The contact owns a 2020 Subaru Legacy. The contact stated while driving at an undisclosed speed, the contact stated that several unknown warning lights illuminated, and the gear shifter was inoperable. The contact stated that the transmission failed to shift as needed. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,738.
Mfg Campaign: 11539913
Recall Date: Aug 21, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield spontaneously cracked at top. I came outside in the morning after a temperature fluctuation and there was a crack at the top with one piece of the glass sitting lower… it has since grown. I have been forced to drive with the crack as Subaru will do anything to not honor a warranty, ever. The eyesight I am learning is necessary for the vehicle to avoid front end collisions and to properly deploy the airbag. The crack started in November, it’s almost August, and I cannot get it replaced under the warranty I paid. I see many people have the same problem. You can even see where the windshield cracked where an iPass was mounted from a temperature change. The wipers also cannot keep up with moderate rain, causing rain blindness in moderate precipitation and the lightest rain will turn off the eyesight causing a malfunction that will not assist in avoiding a collision. In addition, I will be complaining with the CFTC for the warranty issues. I cannot even get records of my warranty or service. Example: window regulator was a problem off the log, and salesman used it as an example, service won’t repair. I regret buying a Subaru, they claim to be safe and reliable with great service, I am only having problems that affect the safe operation of the vehicle and I paid all this extra for full bumper to bumper and they tell me that it doesn’t exist. In addition, that vehicle claims to get close to 30mpg, I am being completely honest when I say I had about the same mileage in a 1995 Cadillac Deville, and the mileage I got in a 2009 BMW twin-turbo far exceeded the mpg. I tried to get it repaired today under warranty. I was yelled at that it was an impact, and I wish I knew… would have said, “is it more likely that I’m lying or the company that’s been successfully sued 4 times for this exact problem is at fault?” Perhaps there was a light impact in the months AFTER it broke parked in a unheated garage.
Corrective Action:
Windshield spontaneously cracked at top. I came outside in the morning after a temperature fluctuation and there was a crack at the top with one piece of the glass sitting lower… it has since grown. I have been forced to drive with the crack as Subaru will do anything to not honor a warranty, ever. The eyesight I am learning is necessary for the vehicle to avoid front end collisions and to properly deploy the airbag. The crack started in November, it’s almost August, and I cannot get it replaced under the warranty I paid. I see many people have the same problem. You can even see where the windshield cracked where an iPass was mounted from a temperature change. The wipers also cannot keep up with moderate rain, causing rain blindness in moderate precipitation and the lightest rain will turn off the eyesight causing a malfunction that will not assist in avoiding a collision. In addition, I will be complaining with the CFTC for the warranty issues. I cannot even get records of my warranty or service. Example: window regulator was a problem off the log, and salesman used it as an example, service won’t repair. I regret buying a Subaru, they claim to be safe and reliable with great service, I am only having problems that affect the safe operation of the vehicle and I paid all this extra for full bumper to bumper and they tell me that it doesn’t exist. In addition, that vehicle claims to get close to 30mpg, I am being completely honest when I say I had about the same mileage in a 1995 Cadillac Deville, and the mileage I got in a 2009 BMW twin-turbo far exceeded the mpg. I tried to get it repaired today under warranty. I was yelled at that it was an impact, and I wish I knew… would have said, “is it more likely that I’m lying or the company that’s been successfully sued 4 times for this exact problem is at fault?” Perhaps there was a light impact in the months AFTER it broke parked in a unheated garage.
Additional Notes:
Windshield spontaneously cracked at top. I came outside in the morning after a temperature fluctuation and there was a crack at the top with one piece of the glass sitting lower… it has since grown. I have been forced to drive with the crack as Subaru will do anything to not honor a warranty, ever. The eyesight I am learning is necessary for the vehicle to avoid front end collisions and to properly deploy the airbag. The crack started in November, it’s almost August, and I cannot get it replaced under the warranty I paid. I see many people have the same problem. You can even see where the windshield cracked where an iPass was mounted from a temperature change. The wipers also cannot keep up with moderate rain, causing rain blindness in moderate precipitation and the lightest rain will turn off the eyesight causing a malfunction that will not assist in avoiding a collision. In addition, I will be complaining with the CFTC for the warranty issues. I cannot even get records of my warranty or service. Example: window regulator was a problem off the log, and salesman used it as an example, service won’t repair. I regret buying a Subaru, they claim to be safe and reliable with great service, I am only having problems that affect the safe operation of the vehicle and I paid all this extra for full bumper to bumper and they tell me that it doesn’t exist. In addition, that vehicle claims to get close to 30mpg, I am being completely honest when I say I had about the same mileage in a 1995 Cadillac Deville, and the mileage I got in a 2009 BMW twin-turbo far exceeded the mpg. I tried to get it repaired today under warranty. I was yelled at that it was an impact, and I wish I knew… would have said, “is it more likely that I’m lying or the company that’s been successfully sued 4 times for this exact problem is at fault?” Perhaps there was a light impact in the months AFTER it broke parked in a unheated garage.
Mfg Campaign: 11535129
Recall Date: Jul 28, 2023
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Windshield spontaneously cracked at top. I came outside in the morning after a temperature fluctuation and there was a crack at the top with one piece of the glass sitting lower… it has since grown. I have been forced to drive with the crack as Subaru will do anything to not honor a warranty, ever. The eyesight I am learning is necessary for the vehicle to avoid front end collisions and to properly deploy the airbag. The crack started in November, it’s almost August, and I cannot get it replaced under the warranty I paid. I see many people have the same problem. You can even see where the windshield cracked where an iPass was mounted from a temperature change. The wipers also cannot keep up with moderate rain, causing rain blindness in moderate precipitation and the lightest rain will turn off the eyesight causing a malfunction that will not assist in avoiding a collision. In addition, I will be complaining with the CFTC for the warranty issues. I cannot even get records of my warranty or service. Example: window regulator was a problem off the log, and salesman used it as an example, service won’t repair. I regret buying a Subaru, they claim to be safe and reliable with great service, I am only having problems that affect the safe operation of the vehicle and I paid all this extra for full bumper to bumper and they tell me that it doesn’t exist. In addition, that vehicle claims to get close to 30mpg, I am being completely honest when I say I had about the same mileage in a 1995 Cadillac Deville, and the mileage I got in a 2009 BMW twin-turbo far exceeded the mpg. I tried to get it repaired today under warranty. I was yelled at that it was an impact, and I wish I knew… would have said, “is it more likely that I’m lying or the company that’s been successfully sued 4 times for this exact problem is at fault?” Perhaps there was a light impact in the months AFTER it broke parked in a unheated garage.
Corrective Action:
Windshield spontaneously cracked at top. I came outside in the morning after a temperature fluctuation and there was a crack at the top with one piece of the glass sitting lower… it has since grown. I have been forced to drive with the crack as Subaru will do anything to not honor a warranty, ever. The eyesight I am learning is necessary for the vehicle to avoid front end collisions and to properly deploy the airbag. The crack started in November, it’s almost August, and I cannot get it replaced under the warranty I paid. I see many people have the same problem. You can even see where the windshield cracked where an iPass was mounted from a temperature change. The wipers also cannot keep up with moderate rain, causing rain blindness in moderate precipitation and the lightest rain will turn off the eyesight causing a malfunction that will not assist in avoiding a collision. In addition, I will be complaining with the CFTC for the warranty issues. I cannot even get records of my warranty or service. Example: window regulator was a problem off the log, and salesman used it as an example, service won’t repair. I regret buying a Subaru, they claim to be safe and reliable with great service, I am only having problems that affect the safe operation of the vehicle and I paid all this extra for full bumper to bumper and they tell me that it doesn’t exist. In addition, that vehicle claims to get close to 30mpg, I am being completely honest when I say I had about the same mileage in a 1995 Cadillac Deville, and the mileage I got in a 2009 BMW twin-turbo far exceeded the mpg. I tried to get it repaired today under warranty. I was yelled at that it was an impact, and I wish I knew… would have said, “is it more likely that I’m lying or the company that’s been successfully sued 4 times for this exact problem is at fault?” Perhaps there was a light impact in the months AFTER it broke parked in a unheated garage.
Additional Notes:
Windshield spontaneously cracked at top. I came outside in the morning after a temperature fluctuation and there was a crack at the top with one piece of the glass sitting lower… it has since grown. I have been forced to drive with the crack as Subaru will do anything to not honor a warranty, ever. The eyesight I am learning is necessary for the vehicle to avoid front end collisions and to properly deploy the airbag. The crack started in November, it’s almost August, and I cannot get it replaced under the warranty I paid. I see many people have the same problem. You can even see where the windshield cracked where an iPass was mounted from a temperature change. The wipers also cannot keep up with moderate rain, causing rain blindness in moderate precipitation and the lightest rain will turn off the eyesight causing a malfunction that will not assist in avoiding a collision. In addition, I will be complaining with the CFTC for the warranty issues. I cannot even get records of my warranty or service. Example: window regulator was a problem off the log, and salesman used it as an example, service won’t repair. I regret buying a Subaru, they claim to be safe and reliable with great service, I am only having problems that affect the safe operation of the vehicle and I paid all this extra for full bumper to bumper and they tell me that it doesn’t exist. In addition, that vehicle claims to get close to 30mpg, I am being completely honest when I say I had about the same mileage in a 1995 Cadillac Deville, and the mileage I got in a 2009 BMW twin-turbo far exceeded the mpg. I tried to get it repaired today under warranty. I was yelled at that it was an impact, and I wish I knew… would have said, “is it more likely that I’m lying or the company that’s been successfully sued 4 times for this exact problem is at fault?” Perhaps there was a light impact in the months AFTER it broke parked in a unheated garage.
Mfg Campaign: 11535129
Recall Date: Jul 28, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Windshield spontaneously cracked at top. I came outside in the morning after a temperature fluctuation and there was a crack at the top with one piece of the glass sitting lower… it has since grown. I have been forced to drive with the crack as Subaru will do anything to not honor a warranty, ever. The eyesight I am learning is necessary for the vehicle to avoid front end collisions and to properly deploy the airbag. The crack started in November, it’s almost August, and I cannot get it replaced under the warranty I paid. I see many people have the same problem. You can even see where the windshield cracked where an iPass was mounted from a temperature change. The wipers also cannot keep up with moderate rain, causing rain blindness in moderate precipitation and the lightest rain will turn off the eyesight causing a malfunction that will not assist in avoiding a collision. In addition, I will be complaining with the CFTC for the warranty issues. I cannot even get records of my warranty or service. Example: window regulator was a problem off the log, and salesman used it as an example, service won’t repair. I regret buying a Subaru, they claim to be safe and reliable with great service, I am only having problems that affect the safe operation of the vehicle and I paid all this extra for full bumper to bumper and they tell me that it doesn’t exist. In addition, that vehicle claims to get close to 30mpg, I am being completely honest when I say I had about the same mileage in a 1995 Cadillac Deville, and the mileage I got in a 2009 BMW twin-turbo far exceeded the mpg. I tried to get it repaired today under warranty. I was yelled at that it was an impact, and I wish I knew… would have said, “is it more likely that I’m lying or the company that’s been successfully sued 4 times for this exact problem is at fault?” Perhaps there was a light impact in the months AFTER it broke parked in a unheated garage.
Corrective Action:
Windshield spontaneously cracked at top. I came outside in the morning after a temperature fluctuation and there was a crack at the top with one piece of the glass sitting lower… it has since grown. I have been forced to drive with the crack as Subaru will do anything to not honor a warranty, ever. The eyesight I am learning is necessary for the vehicle to avoid front end collisions and to properly deploy the airbag. The crack started in November, it’s almost August, and I cannot get it replaced under the warranty I paid. I see many people have the same problem. You can even see where the windshield cracked where an iPass was mounted from a temperature change. The wipers also cannot keep up with moderate rain, causing rain blindness in moderate precipitation and the lightest rain will turn off the eyesight causing a malfunction that will not assist in avoiding a collision. In addition, I will be complaining with the CFTC for the warranty issues. I cannot even get records of my warranty or service. Example: window regulator was a problem off the log, and salesman used it as an example, service won’t repair. I regret buying a Subaru, they claim to be safe and reliable with great service, I am only having problems that affect the safe operation of the vehicle and I paid all this extra for full bumper to bumper and they tell me that it doesn’t exist. In addition, that vehicle claims to get close to 30mpg, I am being completely honest when I say I had about the same mileage in a 1995 Cadillac Deville, and the mileage I got in a 2009 BMW twin-turbo far exceeded the mpg. I tried to get it repaired today under warranty. I was yelled at that it was an impact, and I wish I knew… would have said, “is it more likely that I’m lying or the company that’s been successfully sued 4 times for this exact problem is at fault?” Perhaps there was a light impact in the months AFTER it broke parked in a unheated garage.
Additional Notes:
Windshield spontaneously cracked at top. I came outside in the morning after a temperature fluctuation and there was a crack at the top with one piece of the glass sitting lower… it has since grown. I have been forced to drive with the crack as Subaru will do anything to not honor a warranty, ever. The eyesight I am learning is necessary for the vehicle to avoid front end collisions and to properly deploy the airbag. The crack started in November, it’s almost August, and I cannot get it replaced under the warranty I paid. I see many people have the same problem. You can even see where the windshield cracked where an iPass was mounted from a temperature change. The wipers also cannot keep up with moderate rain, causing rain blindness in moderate precipitation and the lightest rain will turn off the eyesight causing a malfunction that will not assist in avoiding a collision. In addition, I will be complaining with the CFTC for the warranty issues. I cannot even get records of my warranty or service. Example: window regulator was a problem off the log, and salesman used it as an example, service won’t repair. I regret buying a Subaru, they claim to be safe and reliable with great service, I am only having problems that affect the safe operation of the vehicle and I paid all this extra for full bumper to bumper and they tell me that it doesn’t exist. In addition, that vehicle claims to get close to 30mpg, I am being completely honest when I say I had about the same mileage in a 1995 Cadillac Deville, and the mileage I got in a 2009 BMW twin-turbo far exceeded the mpg. I tried to get it repaired today under warranty. I was yelled at that it was an impact, and I wish I knew… would have said, “is it more likely that I’m lying or the company that’s been successfully sued 4 times for this exact problem is at fault?” Perhaps there was a light impact in the months AFTER it broke parked in a unheated garage.
Mfg Campaign: 11535129
Recall Date: Jul 28, 2023
Subaru Of America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Center console/head unit will regularly lock up and eventually reboot when Apple CarPlay is in use, cruise control, lane keep will turn off, and car will warn that ADAS is not available, backup camera does not work during this time. HVAC controls are not accessible during this time as well
Corrective Action:
Center console/head unit will regularly lock up and eventually reboot when Apple CarPlay is in use, cruise control, lane keep will turn off, and car will warn that ADAS is not available, backup camera does not work during this time. HVAC controls are not accessible during this time as well
Additional Notes:
Center console/head unit will regularly lock up and eventually reboot when Apple CarPlay is in use, cruise control, lane keep will turn off, and car will warn that ADAS is not available, backup camera does not work during this time. HVAC controls are not accessible during this time as well
Mfg Campaign: 11520756
Recall Date: May 6, 2023
Subaru Of America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Center console/head unit will regularly lock up and eventually reboot when Apple CarPlay is in use, cruise control, lane keep will turn off, and car will warn that ADAS is not available, backup camera does not work during this time. HVAC controls are not accessible during this time as well
Corrective Action:
Center console/head unit will regularly lock up and eventually reboot when Apple CarPlay is in use, cruise control, lane keep will turn off, and car will warn that ADAS is not available, backup camera does not work during this time. HVAC controls are not accessible during this time as well
Additional Notes:
Center console/head unit will regularly lock up and eventually reboot when Apple CarPlay is in use, cruise control, lane keep will turn off, and car will warn that ADAS is not available, backup camera does not work during this time. HVAC controls are not accessible during this time as well
Mfg Campaign: 11520756
Recall Date: May 6, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Center console/head unit will regularly lock up and eventually reboot when Apple CarPlay is in use, cruise control, lane keep will turn off, and car will warn that ADAS is not available, backup camera does not work during this time. HVAC controls are not accessible during this time as well
Corrective Action:
Center console/head unit will regularly lock up and eventually reboot when Apple CarPlay is in use, cruise control, lane keep will turn off, and car will warn that ADAS is not available, backup camera does not work during this time. HVAC controls are not accessible during this time as well
Additional Notes:
Center console/head unit will regularly lock up and eventually reboot when Apple CarPlay is in use, cruise control, lane keep will turn off, and car will warn that ADAS is not available, backup camera does not work during this time. HVAC controls are not accessible during this time as well
Mfg Campaign: 11520756
Recall Date: May 6, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2020 Subaru Legacy Touring XT - Windshield cracked for no apparent reason. No stone or rock chips visible. Had same issue on previously owned 2015 Subaru Legacy. The crack starts at the base of the passenger side where heat strips are located to keep the wiper blades from freezing. The cracked windshield may cause the Subaru EyeSight safety system to malfunction, putting all passengers at risk for a potential accident. I had it inspected at a Subaru dealership. The service technician confirmed that this was a know problem. He suggested I call Subaru of America for assistance. I'm still within the 3 year warranty period but windshields are not covered. He said Subaru dealerships do not repair windshields. They will engage a 3rd party repair shop if needed. My vehicle is included in a pending class action lawsuit against Subaru for this issue. Safelite Autoglass estimated my windshield replacement at $1,035.00 (without insurance).
Corrective Action:
2020 Subaru Legacy Touring XT - Windshield cracked for no apparent reason. No stone or rock chips visible. Had same issue on previously owned 2015 Subaru Legacy. The crack starts at the base of the passenger side where heat strips are located to keep the wiper blades from freezing. The cracked windshield may cause the Subaru EyeSight safety system to malfunction, putting all passengers at risk for a potential accident. I had it inspected at a Subaru dealership. The service technician confirmed that this was a know problem. He suggested I call Subaru of America for assistance. I'm still within the 3 year warranty period but windshields are not covered. He said Subaru dealerships do not repair windshields. They will engage a 3rd party repair shop if needed. My vehicle is included in a pending class action lawsuit against Subaru for this issue. Safelite Autoglass estimated my windshield replacement at $1,035.00 (without insurance).
Additional Notes:
2020 Subaru Legacy Touring XT - Windshield cracked for no apparent reason. No stone or rock chips visible. Had same issue on previously owned 2015 Subaru Legacy. The crack starts at the base of the passenger side where heat strips are located to keep the wiper blades from freezing. The cracked windshield may cause the Subaru EyeSight safety system to malfunction, putting all passengers at risk for a potential accident. I had it inspected at a Subaru dealership. The service technician confirmed that this was a know problem. He suggested I call Subaru of America for assistance. I'm still within the 3 year warranty period but windshields are not covered. He said Subaru dealerships do not repair windshields. They will engage a 3rd party repair shop if needed. My vehicle is included in a pending class action lawsuit against Subaru for this issue. Safelite Autoglass estimated my windshield replacement at $1,035.00 (without insurance).
Mfg Campaign: 11510789
Recall Date: Mar 8, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
windshield crack in lower part on passenger side for no apparent reason.
Corrective Action:
windshield crack in lower part on passenger side for no apparent reason.
Additional Notes:
windshield crack in lower part on passenger side for no apparent reason.
Mfg Campaign: 11509643
Recall Date: Mar 1, 2023
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Check engine light came on at 55,500 miles on exactly the third anniversary of purchase. Local mechanic determined the code related to Thermo Control Valve failure. Apparently an ongoing issue with many Subarus since replacing the thermostat with this in their cars. Lost all eyesight features, including cruise control and high beams, as well as cabin heat in the midst of winter in the northeast. A simple google search reveals MANY instances of this subpar part falling on Subaru cars. $1,066 later, I feel a recall or coverage under powertrain warranty is warranted.
Corrective Action:
Check engine light came on at 55,500 miles on exactly the third anniversary of purchase. Local mechanic determined the code related to Thermo Control Valve failure. Apparently an ongoing issue with many Subarus since replacing the thermostat with this in their cars. Lost all eyesight features, including cruise control and high beams, as well as cabin heat in the midst of winter in the northeast. A simple google search reveals MANY instances of this subpar part falling on Subaru cars. $1,066 later, I feel a recall or coverage under powertrain warranty is warranted.
Additional Notes:
Check engine light came on at 55,500 miles on exactly the third anniversary of purchase. Local mechanic determined the code related to Thermo Control Valve failure. Apparently an ongoing issue with many Subarus since replacing the thermostat with this in their cars. Lost all eyesight features, including cruise control and high beams, as well as cabin heat in the midst of winter in the northeast. A simple google search reveals MANY instances of this subpar part falling on Subaru cars. $1,066 later, I feel a recall or coverage under powertrain warranty is warranted.
Mfg Campaign: 11509131
Recall Date: Feb 25, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on at 55,500 miles on exactly the third anniversary of purchase. Local mechanic determined the code related to Thermo Control Valve failure. Apparently an ongoing issue with many Subarus since replacing the thermostat with this in their cars. Lost all eyesight features, including cruise control and high beams, as well as cabin heat in the midst of winter in the northeast. A simple google search reveals MANY instances of this subpar part falling on Subaru cars. $1,066 later, I feel a recall or coverage under powertrain warranty is warranted.
Corrective Action:
Check engine light came on at 55,500 miles on exactly the third anniversary of purchase. Local mechanic determined the code related to Thermo Control Valve failure. Apparently an ongoing issue with many Subarus since replacing the thermostat with this in their cars. Lost all eyesight features, including cruise control and high beams, as well as cabin heat in the midst of winter in the northeast. A simple google search reveals MANY instances of this subpar part falling on Subaru cars. $1,066 later, I feel a recall or coverage under powertrain warranty is warranted.
Additional Notes:
Check engine light came on at 55,500 miles on exactly the third anniversary of purchase. Local mechanic determined the code related to Thermo Control Valve failure. Apparently an ongoing issue with many Subarus since replacing the thermostat with this in their cars. Lost all eyesight features, including cruise control and high beams, as well as cabin heat in the midst of winter in the northeast. A simple google search reveals MANY instances of this subpar part falling on Subaru cars. $1,066 later, I feel a recall or coverage under powertrain warranty is warranted.
Mfg Campaign: 11509131
Recall Date: Feb 25, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked for no apparent reason. May cause the Subaru EyeSight safety system to malfunction. Crack started at the bottom of passenger side windshield where the heat strips are located for wiper blades not to freeze.
Corrective Action:
Windshield cracked for no apparent reason. May cause the Subaru EyeSight safety system to malfunction. Crack started at the bottom of passenger side windshield where the heat strips are located for wiper blades not to freeze.
Additional Notes:
Windshield cracked for no apparent reason. May cause the Subaru EyeSight safety system to malfunction. Crack started at the bottom of passenger side windshield where the heat strips are located for wiper blades not to freeze.
Mfg Campaign: 11504932
Recall Date: Feb 1, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A crack appeared in the windshield overnight while parked in the driveway with no sign of impact or other causes. This seems to be an ongoing problem with Subaru since they changed to acoustic glass for their windshields.
Corrective Action:
A crack appeared in the windshield overnight while parked in the driveway with no sign of impact or other causes. This seems to be an ongoing problem with Subaru since they changed to acoustic glass for their windshields.
Additional Notes:
A crack appeared in the windshield overnight while parked in the driveway with no sign of impact or other causes. This seems to be an ongoing problem with Subaru since they changed to acoustic glass for their windshields.
Mfg Campaign: 11496556
Recall Date: Dec 8, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Continuously Variable Transmission (CVT) chain may slip and/or break. NHTSA recall 21V955000 Subaru recall WRK21 A software issue in the transmission control unit (TCU) may allow the continuously variable transmission to engage before the drive chain is properly secured, the automaker says. This could result in the chain slipping and breaking, leading to a loss of power and a risk of a crash. Component has not been inspected by the manufacturer. NHTSA reported this recall Dec. 9th, 2021. Received Subaru recall notice in mail Feb. 2022, stating the remedy is expected to be available in April 2022. I have contacted the Subaru dealer 3 times since April 2022 and each time they say "waiting for parts, we will notify you". It is now Oct. 9th, 2022 with no response or resolve. Driving 10 months since NHTSA reported this issue should be considered a huge safety violation by the manufacturer.
Corrective Action:
Continuously Variable Transmission (CVT) chain may slip and/or break. NHTSA recall 21V955000 Subaru recall WRK21 A software issue in the transmission control unit (TCU) may allow the continuously variable transmission to engage before the drive chain is properly secured, the automaker says. This could result in the chain slipping and breaking, leading to a loss of power and a risk of a crash. Component has not been inspected by the manufacturer. NHTSA reported this recall Dec. 9th, 2021. Received Subaru recall notice in mail Feb. 2022, stating the remedy is expected to be available in April 2022. I have contacted the Subaru dealer 3 times since April 2022 and each time they say "waiting for parts, we will notify you". It is now Oct. 9th, 2022 with no response or resolve. Driving 10 months since NHTSA reported this issue should be considered a huge safety violation by the manufacturer.
Additional Notes:
Continuously Variable Transmission (CVT) chain may slip and/or break. NHTSA recall 21V955000 Subaru recall WRK21 A software issue in the transmission control unit (TCU) may allow the continuously variable transmission to engage before the drive chain is properly secured, the automaker says. This could result in the chain slipping and breaking, leading to a loss of power and a risk of a crash. Component has not been inspected by the manufacturer. NHTSA reported this recall Dec. 9th, 2021. Received Subaru recall notice in mail Feb. 2022, stating the remedy is expected to be available in April 2022. I have contacted the Subaru dealer 3 times since April 2022 and each time they say "waiting for parts, we will notify you". It is now Oct. 9th, 2022 with no response or resolve. Driving 10 months since NHTSA reported this issue should be considered a huge safety violation by the manufacturer.
Mfg Campaign: 11488576
Recall Date: Oct 9, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Front Windshield has broken last year without any sign of impact. This year front windshield has broken after very light impact. Front windshield is very weak and is not reliable even after replacement.
Corrective Action:
Front Windshield has broken last year without any sign of impact. This year front windshield has broken after very light impact. Front windshield is very weak and is not reliable even after replacement.
Additional Notes:
Front Windshield has broken last year without any sign of impact. This year front windshield has broken after very light impact. Front windshield is very weak and is not reliable even after replacement.
Mfg Campaign: 11481091
Recall Date: Aug 24, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield cracked starting in the lower middle of the windshield. Crack started from underneath the rubber edge and grew straight up, then out to either side within a matter of days.
Corrective Action:
Windshield cracked starting in the lower middle of the windshield. Crack started from underneath the rubber edge and grew straight up, then out to either side within a matter of days.
Additional Notes:
Windshield cracked starting in the lower middle of the windshield. Crack started from underneath the rubber edge and grew straight up, then out to either side within a matter of days.
Mfg Campaign: 11479635
Recall Date: Aug 16, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Subaru Legacy. The contact stated that while in a parking space with her foot on the brake pedal and the transmission in drive(D), the vehicle independently accelerated without warning. The contact stated that the vehicle drove over the parking median; however, she managed to stop the vehicle before accelerating up a hill. Due to the failure, the contact had the vehicle towed to a dealer but the mechanic found no defect with vehicle. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2020 Subaru Legacy. The contact stated that while in a parking space with her foot on the brake pedal and the transmission in drive(D), the vehicle independently accelerated without warning. The contact stated that the vehicle drove over the parking median; however, she managed to stop the vehicle before accelerating up a hill. Due to the failure, the contact had the vehicle towed to a dealer but the mechanic found no defect with vehicle. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2020 Subaru Legacy. The contact stated that while in a parking space with her foot on the brake pedal and the transmission in drive(D), the vehicle independently accelerated without warning. The contact stated that the vehicle drove over the parking median; however, she managed to stop the vehicle before accelerating up a hill. Due to the failure, the contact had the vehicle towed to a dealer but the mechanic found no defect with vehicle. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 45,000.
Mfg Campaign: 11478462
Recall Date: Aug 9, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
cracked windshield
Corrective Action:
cracked windshield
Additional Notes:
cracked windshield
Mfg Campaign: 11471222
Recall Date: Jun 27, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My windshield was cracked about 6” for no apparent reason when I examined the car on the morning of 9/4/2021. The crack expanded to over 18” by the time I was able to have the windshield replaced a week later.
Corrective Action:
My windshield was cracked about 6” for no apparent reason when I examined the car on the morning of 9/4/2021. The crack expanded to over 18” by the time I was able to have the windshield replaced a week later.
Additional Notes:
My windshield was cracked about 6” for no apparent reason when I examined the car on the morning of 9/4/2021. The crack expanded to over 18” by the time I was able to have the windshield replaced a week later.
Mfg Campaign: 11462910
Recall Date: May 1, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury