Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTZ-85
Recall Date: Dec 31, 2018
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTW-82
Recall Date: Nov 1, 2018
Consumer Complaints
942 ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked for no good reason!
Corrective Action:
Windshield cracked for no good reason!
Additional Notes:
Windshield cracked for no good reason!
Mfg Campaign: 11457520
Recall Date: Mar 20, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My husband, son, and I got into our parked 2018 Subaru Outback and closed our doors. My husband started the car and we immediately heard a loud “pop” and saw a crack spread in several directions from the driver’s side edge of the windshield across the driver’s line of vision. Upon closer inspection, we were able to see 3 tiny chips in the glass, one of which was incorporated into the crack. As the driver of this vehicle at least 5/7 days a week, these chips in the driver’s side windshield were small enough that I had not noticed them before (see pictures). This crack impairs my ability to operate this vehicle safely because it obstructs my line of vision. Had we been driving when it happened, the cracking may have caused an accident. I am also concerned that the windshield is not appropriately tempered to provide adequate protection and structural integrity in the event of a collision. This is the third spontaneously cracked windshield I have experienced with this vehicle since I purchased it brand new in Nov 2017. The first cracked windshield occurred within months of my purchasing the vehicle. The dealership where I purchased it replaced the windshield with no cost to me at that time. I was given the impression that the original windshield was faulty and the replacement would not be, though no fault was admitted by Subaru. The second incident occurred about one year ago, a little over 3 years after we purchased the Outback. This being the third windshield to spontaneously crack, I would like to try replacing it with an after market windshield. However, I have been informed by both the Subaru dealership and the local windshield replacement business that has worked closely with my dealership the two previous times I needed replacement, that an after market windshield can not be calibrated for my vehicle’s EyeSight system. If I use an after market windshield, I will have to forgo the added safety features provided by the EyeSight system.
Corrective Action:
My husband, son, and I got into our parked 2018 Subaru Outback and closed our doors. My husband started the car and we immediately heard a loud “pop” and saw a crack spread in several directions from the driver’s side edge of the windshield across the driver’s line of vision. Upon closer inspection, we were able to see 3 tiny chips in the glass, one of which was incorporated into the crack. As the driver of this vehicle at least 5/7 days a week, these chips in the driver’s side windshield were small enough that I had not noticed them before (see pictures). This crack impairs my ability to operate this vehicle safely because it obstructs my line of vision. Had we been driving when it happened, the cracking may have caused an accident. I am also concerned that the windshield is not appropriately tempered to provide adequate protection and structural integrity in the event of a collision. This is the third spontaneously cracked windshield I have experienced with this vehicle since I purchased it brand new in Nov 2017. The first cracked windshield occurred within months of my purchasing the vehicle. The dealership where I purchased it replaced the windshield with no cost to me at that time. I was given the impression that the original windshield was faulty and the replacement would not be, though no fault was admitted by Subaru. The second incident occurred about one year ago, a little over 3 years after we purchased the Outback. This being the third windshield to spontaneously crack, I would like to try replacing it with an after market windshield. However, I have been informed by both the Subaru dealership and the local windshield replacement business that has worked closely with my dealership the two previous times I needed replacement, that an after market windshield can not be calibrated for my vehicle’s EyeSight system. If I use an after market windshield, I will have to forgo the added safety features provided by the EyeSight system.
Additional Notes:
My husband, son, and I got into our parked 2018 Subaru Outback and closed our doors. My husband started the car and we immediately heard a loud “pop” and saw a crack spread in several directions from the driver’s side edge of the windshield across the driver’s line of vision. Upon closer inspection, we were able to see 3 tiny chips in the glass, one of which was incorporated into the crack. As the driver of this vehicle at least 5/7 days a week, these chips in the driver’s side windshield were small enough that I had not noticed them before (see pictures). This crack impairs my ability to operate this vehicle safely because it obstructs my line of vision. Had we been driving when it happened, the cracking may have caused an accident. I am also concerned that the windshield is not appropriately tempered to provide adequate protection and structural integrity in the event of a collision. This is the third spontaneously cracked windshield I have experienced with this vehicle since I purchased it brand new in Nov 2017. The first cracked windshield occurred within months of my purchasing the vehicle. The dealership where I purchased it replaced the windshield with no cost to me at that time. I was given the impression that the original windshield was faulty and the replacement would not be, though no fault was admitted by Subaru. The second incident occurred about one year ago, a little over 3 years after we purchased the Outback. This being the third windshield to spontaneously crack, I would like to try replacing it with an after market windshield. However, I have been informed by both the Subaru dealership and the local windshield replacement business that has worked closely with my dealership the two previous times I needed replacement, that an after market windshield can not be calibrated for my vehicle’s EyeSight system. If I use an after market windshield, I will have to forgo the added safety features provided by the EyeSight system.
Mfg Campaign: 11457531
Recall Date: Mar 20, 2022
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The vehicle, a 2018 Subaru Outback Limited 3.6R, was being pulled into the garage at the owner’s home. With brakes applied, and while putting vehicle into park, the vehicle suddenly accelerated forward making contact with a suspended shelf attached to the back wall of the garage. The force of the vehicle was such that the shelf and back wall of the garage were completely separated from the home in one piece and pushed approximately 10 yards away from the home before the shelf broke away from the wall upon impact with the ground, perpendicular to the back of the house. The vehicle then traveled down two hills in the back yard, across a water saturated easement, over a concrete drainage culvert and came to rest at the base of an incline in an adjacent yard approximately 150 ft from the garage. Air bags did not deploy and the owner suffered minor contusions causing pain and stiffness, but no significant injuries are noted as of this report. The vehicle was totaled and significant damage was caused to the residence. No collision warnings were displayed prior to collision and emergency braking did not apply upon acceleration. This was the first incidence of sudden acceleration experienced by the owner so this issue has never been checked out by a service technician and will not be repaired. The vehicle had less than 8000 miles on the odometer. The vehicle is currently located in a repair lot and the owner’s insurance company has been requested to hold the vehicle for inspection prior to disposal. The cause of the sudden acceleration is unknown, but the owner is confident that the brakes were being applied at the time of occurrence, and that they remained cognizant throughout the incident as they were unable to stop the forward progression of the vehicle until it came to rest on the muddy incline.
Corrective Action:
The vehicle, a 2018 Subaru Outback Limited 3.6R, was being pulled into the garage at the owner’s home. With brakes applied, and while putting vehicle into park, the vehicle suddenly accelerated forward making contact with a suspended shelf attached to the back wall of the garage. The force of the vehicle was such that the shelf and back wall of the garage were completely separated from the home in one piece and pushed approximately 10 yards away from the home before the shelf broke away from the wall upon impact with the ground, perpendicular to the back of the house. The vehicle then traveled down two hills in the back yard, across a water saturated easement, over a concrete drainage culvert and came to rest at the base of an incline in an adjacent yard approximately 150 ft from the garage. Air bags did not deploy and the owner suffered minor contusions causing pain and stiffness, but no significant injuries are noted as of this report. The vehicle was totaled and significant damage was caused to the residence. No collision warnings were displayed prior to collision and emergency braking did not apply upon acceleration. This was the first incidence of sudden acceleration experienced by the owner so this issue has never been checked out by a service technician and will not be repaired. The vehicle had less than 8000 miles on the odometer. The vehicle is currently located in a repair lot and the owner’s insurance company has been requested to hold the vehicle for inspection prior to disposal. The cause of the sudden acceleration is unknown, but the owner is confident that the brakes were being applied at the time of occurrence, and that they remained cognizant throughout the incident as they were unable to stop the forward progression of the vehicle until it came to rest on the muddy incline.
Additional Notes:
The vehicle, a 2018 Subaru Outback Limited 3.6R, was being pulled into the garage at the owner’s home. With brakes applied, and while putting vehicle into park, the vehicle suddenly accelerated forward making contact with a suspended shelf attached to the back wall of the garage. The force of the vehicle was such that the shelf and back wall of the garage were completely separated from the home in one piece and pushed approximately 10 yards away from the home before the shelf broke away from the wall upon impact with the ground, perpendicular to the back of the house. The vehicle then traveled down two hills in the back yard, across a water saturated easement, over a concrete drainage culvert and came to rest at the base of an incline in an adjacent yard approximately 150 ft from the garage. Air bags did not deploy and the owner suffered minor contusions causing pain and stiffness, but no significant injuries are noted as of this report. The vehicle was totaled and significant damage was caused to the residence. No collision warnings were displayed prior to collision and emergency braking did not apply upon acceleration. This was the first incidence of sudden acceleration experienced by the owner so this issue has never been checked out by a service technician and will not be repaired. The vehicle had less than 8000 miles on the odometer. The vehicle is currently located in a repair lot and the owner’s insurance company has been requested to hold the vehicle for inspection prior to disposal. The cause of the sudden acceleration is unknown, but the owner is confident that the brakes were being applied at the time of occurrence, and that they remained cognizant throughout the incident as they were unable to stop the forward progression of the vehicle until it came to rest on the muddy incline.
Mfg Campaign: 11456491
Recall Date: Mar 13, 2022
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The vehicle, a 2018 Subaru Outback Limited 3.6R, was being pulled into the garage at the owner’s home. With brakes applied, and while putting vehicle into park, the vehicle suddenly accelerated forward making contact with a suspended shelf attached to the back wall of the garage. The force of the vehicle was such that the shelf and back wall of the garage were completely separated from the home in one piece and pushed approximately 10 yards away from the home before the shelf broke away from the wall upon impact with the ground, perpendicular to the back of the house. The vehicle then traveled down two hills in the back yard, across a water saturated easement, over a concrete drainage culvert and came to rest at the base of an incline in an adjacent yard approximately 150 ft from the garage. Air bags did not deploy and the owner suffered minor contusions causing pain and stiffness, but no significant injuries are noted as of this report. The vehicle was totaled and significant damage was caused to the residence. No collision warnings were displayed prior to collision and emergency braking did not apply upon acceleration. This was the first incidence of sudden acceleration experienced by the owner so this issue has never been checked out by a service technician and will not be repaired. The vehicle had less than 8000 miles on the odometer. The vehicle is currently located in a repair lot and the owner’s insurance company has been requested to hold the vehicle for inspection prior to disposal. The cause of the sudden acceleration is unknown, but the owner is confident that the brakes were being applied at the time of occurrence, and that they remained cognizant throughout the incident as they were unable to stop the forward progression of the vehicle until it came to rest on the muddy incline.
Corrective Action:
The vehicle, a 2018 Subaru Outback Limited 3.6R, was being pulled into the garage at the owner’s home. With brakes applied, and while putting vehicle into park, the vehicle suddenly accelerated forward making contact with a suspended shelf attached to the back wall of the garage. The force of the vehicle was such that the shelf and back wall of the garage were completely separated from the home in one piece and pushed approximately 10 yards away from the home before the shelf broke away from the wall upon impact with the ground, perpendicular to the back of the house. The vehicle then traveled down two hills in the back yard, across a water saturated easement, over a concrete drainage culvert and came to rest at the base of an incline in an adjacent yard approximately 150 ft from the garage. Air bags did not deploy and the owner suffered minor contusions causing pain and stiffness, but no significant injuries are noted as of this report. The vehicle was totaled and significant damage was caused to the residence. No collision warnings were displayed prior to collision and emergency braking did not apply upon acceleration. This was the first incidence of sudden acceleration experienced by the owner so this issue has never been checked out by a service technician and will not be repaired. The vehicle had less than 8000 miles on the odometer. The vehicle is currently located in a repair lot and the owner’s insurance company has been requested to hold the vehicle for inspection prior to disposal. The cause of the sudden acceleration is unknown, but the owner is confident that the brakes were being applied at the time of occurrence, and that they remained cognizant throughout the incident as they were unable to stop the forward progression of the vehicle until it came to rest on the muddy incline.
Additional Notes:
The vehicle, a 2018 Subaru Outback Limited 3.6R, was being pulled into the garage at the owner’s home. With brakes applied, and while putting vehicle into park, the vehicle suddenly accelerated forward making contact with a suspended shelf attached to the back wall of the garage. The force of the vehicle was such that the shelf and back wall of the garage were completely separated from the home in one piece and pushed approximately 10 yards away from the home before the shelf broke away from the wall upon impact with the ground, perpendicular to the back of the house. The vehicle then traveled down two hills in the back yard, across a water saturated easement, over a concrete drainage culvert and came to rest at the base of an incline in an adjacent yard approximately 150 ft from the garage. Air bags did not deploy and the owner suffered minor contusions causing pain and stiffness, but no significant injuries are noted as of this report. The vehicle was totaled and significant damage was caused to the residence. No collision warnings were displayed prior to collision and emergency braking did not apply upon acceleration. This was the first incidence of sudden acceleration experienced by the owner so this issue has never been checked out by a service technician and will not be repaired. The vehicle had less than 8000 miles on the odometer. The vehicle is currently located in a repair lot and the owner’s insurance company has been requested to hold the vehicle for inspection prior to disposal. The cause of the sudden acceleration is unknown, but the owner is confident that the brakes were being applied at the time of occurrence, and that they remained cognizant throughout the incident as they were unable to stop the forward progression of the vehicle until it came to rest on the muddy incline.
Mfg Campaign: 11456491
Recall Date: Mar 13, 2022
Subaru Of America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The vehicle, a 2018 Subaru Outback Limited 3.6R, was being pulled into the garage at the owner’s home. With brakes applied, and while putting vehicle into park, the vehicle suddenly accelerated forward making contact with a suspended shelf attached to the back wall of the garage. The force of the vehicle was such that the shelf and back wall of the garage were completely separated from the home in one piece and pushed approximately 10 yards away from the home before the shelf broke away from the wall upon impact with the ground, perpendicular to the back of the house. The vehicle then traveled down two hills in the back yard, across a water saturated easement, over a concrete drainage culvert and came to rest at the base of an incline in an adjacent yard approximately 150 ft from the garage. Air bags did not deploy and the owner suffered minor contusions causing pain and stiffness, but no significant injuries are noted as of this report. The vehicle was totaled and significant damage was caused to the residence. No collision warnings were displayed prior to collision and emergency braking did not apply upon acceleration. This was the first incidence of sudden acceleration experienced by the owner so this issue has never been checked out by a service technician and will not be repaired. The vehicle had less than 8000 miles on the odometer. The vehicle is currently located in a repair lot and the owner’s insurance company has been requested to hold the vehicle for inspection prior to disposal. The cause of the sudden acceleration is unknown, but the owner is confident that the brakes were being applied at the time of occurrence, and that they remained cognizant throughout the incident as they were unable to stop the forward progression of the vehicle until it came to rest on the muddy incline.
Corrective Action:
The vehicle, a 2018 Subaru Outback Limited 3.6R, was being pulled into the garage at the owner’s home. With brakes applied, and while putting vehicle into park, the vehicle suddenly accelerated forward making contact with a suspended shelf attached to the back wall of the garage. The force of the vehicle was such that the shelf and back wall of the garage were completely separated from the home in one piece and pushed approximately 10 yards away from the home before the shelf broke away from the wall upon impact with the ground, perpendicular to the back of the house. The vehicle then traveled down two hills in the back yard, across a water saturated easement, over a concrete drainage culvert and came to rest at the base of an incline in an adjacent yard approximately 150 ft from the garage. Air bags did not deploy and the owner suffered minor contusions causing pain and stiffness, but no significant injuries are noted as of this report. The vehicle was totaled and significant damage was caused to the residence. No collision warnings were displayed prior to collision and emergency braking did not apply upon acceleration. This was the first incidence of sudden acceleration experienced by the owner so this issue has never been checked out by a service technician and will not be repaired. The vehicle had less than 8000 miles on the odometer. The vehicle is currently located in a repair lot and the owner’s insurance company has been requested to hold the vehicle for inspection prior to disposal. The cause of the sudden acceleration is unknown, but the owner is confident that the brakes were being applied at the time of occurrence, and that they remained cognizant throughout the incident as they were unable to stop the forward progression of the vehicle until it came to rest on the muddy incline.
Additional Notes:
The vehicle, a 2018 Subaru Outback Limited 3.6R, was being pulled into the garage at the owner’s home. With brakes applied, and while putting vehicle into park, the vehicle suddenly accelerated forward making contact with a suspended shelf attached to the back wall of the garage. The force of the vehicle was such that the shelf and back wall of the garage were completely separated from the home in one piece and pushed approximately 10 yards away from the home before the shelf broke away from the wall upon impact with the ground, perpendicular to the back of the house. The vehicle then traveled down two hills in the back yard, across a water saturated easement, over a concrete drainage culvert and came to rest at the base of an incline in an adjacent yard approximately 150 ft from the garage. Air bags did not deploy and the owner suffered minor contusions causing pain and stiffness, but no significant injuries are noted as of this report. The vehicle was totaled and significant damage was caused to the residence. No collision warnings were displayed prior to collision and emergency braking did not apply upon acceleration. This was the first incidence of sudden acceleration experienced by the owner so this issue has never been checked out by a service technician and will not be repaired. The vehicle had less than 8000 miles on the odometer. The vehicle is currently located in a repair lot and the owner’s insurance company has been requested to hold the vehicle for inspection prior to disposal. The cause of the sudden acceleration is unknown, but the owner is confident that the brakes were being applied at the time of occurrence, and that they remained cognizant throughout the incident as they were unable to stop the forward progression of the vehicle until it came to rest on the muddy incline.
Mfg Campaign: 11456491
Recall Date: Mar 13, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The batteries cannot seem to hold a charge. We have called AAA several times, but the recharging doesn't last, and they say this is a problem with the Outback. In addition, the Subaru dealer has replaced the battery twice. It just failed again. This most recent battery fail stranded my 70 year old husband in another city. I have contacted the dealer again asking for service. There is no warning whatsoever that the battery has drained. This is not a safe situation. The date below is the most recent incident of a drained battery.
Corrective Action:
The batteries cannot seem to hold a charge. We have called AAA several times, but the recharging doesn't last, and they say this is a problem with the Outback. In addition, the Subaru dealer has replaced the battery twice. It just failed again. This most recent battery fail stranded my 70 year old husband in another city. I have contacted the dealer again asking for service. There is no warning whatsoever that the battery has drained. This is not a safe situation. The date below is the most recent incident of a drained battery.
Additional Notes:
The batteries cannot seem to hold a charge. We have called AAA several times, but the recharging doesn't last, and they say this is a problem with the Outback. In addition, the Subaru dealer has replaced the battery twice. It just failed again. This most recent battery fail stranded my 70 year old husband in another city. I have contacted the dealer again asking for service. There is no warning whatsoever that the battery has drained. This is not a safe situation. The date below is the most recent incident of a drained battery.
Mfg Campaign: 11456076
Recall Date: Mar 10, 2022
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The batteries cannot seem to hold a charge. We have called AAA several times, but the recharging doesn't last, and they say this is a problem with the Outback. In addition, the Subaru dealer has replaced the battery twice. It just failed again. This most recent battery fail stranded my 70 year old husband in another city. I have contacted the dealer again asking for service. There is no warning whatsoever that the battery has drained. This is not a safe situation. The date below is the most recent incident of a drained battery.
Corrective Action:
The batteries cannot seem to hold a charge. We have called AAA several times, but the recharging doesn't last, and they say this is a problem with the Outback. In addition, the Subaru dealer has replaced the battery twice. It just failed again. This most recent battery fail stranded my 70 year old husband in another city. I have contacted the dealer again asking for service. There is no warning whatsoever that the battery has drained. This is not a safe situation. The date below is the most recent incident of a drained battery.
Additional Notes:
The batteries cannot seem to hold a charge. We have called AAA several times, but the recharging doesn't last, and they say this is a problem with the Outback. In addition, the Subaru dealer has replaced the battery twice. It just failed again. This most recent battery fail stranded my 70 year old husband in another city. I have contacted the dealer again asking for service. There is no warning whatsoever that the battery has drained. This is not a safe situation. The date below is the most recent incident of a drained battery.
Mfg Campaign: 11456076
Recall Date: Mar 10, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The batteries cannot seem to hold a charge. We have called AAA several times, but the recharging doesn't last, and they say this is a problem with the Outback. In addition, the Subaru dealer has replaced the battery twice. It just failed again. This most recent battery fail stranded my 70 year old husband in another city. I have contacted the dealer again asking for service. There is no warning whatsoever that the battery has drained. This is not a safe situation. The date below is the most recent incident of a drained battery.
Corrective Action:
The batteries cannot seem to hold a charge. We have called AAA several times, but the recharging doesn't last, and they say this is a problem with the Outback. In addition, the Subaru dealer has replaced the battery twice. It just failed again. This most recent battery fail stranded my 70 year old husband in another city. I have contacted the dealer again asking for service. There is no warning whatsoever that the battery has drained. This is not a safe situation. The date below is the most recent incident of a drained battery.
Additional Notes:
The batteries cannot seem to hold a charge. We have called AAA several times, but the recharging doesn't last, and they say this is a problem with the Outback. In addition, the Subaru dealer has replaced the battery twice. It just failed again. This most recent battery fail stranded my 70 year old husband in another city. I have contacted the dealer again asking for service. There is no warning whatsoever that the battery has drained. This is not a safe situation. The date below is the most recent incident of a drained battery.
Mfg Campaign: 11456076
Recall Date: Mar 10, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My windshield has cracked twice already. Both times a fine line started at the bottom of the windshield during the cold weather in March 2020 and March 2022. The incident was dismissed by the local Subaru dealer in 2020 claiming the cracked was caused due to something hitting it. I took it to my insurance for repair. I hae not replaced the windshield foe the 2022 incident. I strongly believe that both incident have been caused due to manufacturing defect.
Corrective Action:
My windshield has cracked twice already. Both times a fine line started at the bottom of the windshield during the cold weather in March 2020 and March 2022. The incident was dismissed by the local Subaru dealer in 2020 claiming the cracked was caused due to something hitting it. I took it to my insurance for repair. I hae not replaced the windshield foe the 2022 incident. I strongly believe that both incident have been caused due to manufacturing defect.
Additional Notes:
My windshield has cracked twice already. Both times a fine line started at the bottom of the windshield during the cold weather in March 2020 and March 2022. The incident was dismissed by the local Subaru dealer in 2020 claiming the cracked was caused due to something hitting it. I took it to my insurance for repair. I hae not replaced the windshield foe the 2022 incident. I strongly believe that both incident have been caused due to manufacturing defect.
Mfg Campaign: 11456232
Recall Date: Mar 10, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical issues affected the battery becoming completely drained, unable to unlock doors, or start the car. This issue has become stressful and worrisome as I have a child and pets. I always have my baby with me and am anxious that I can't unlock the doors. I have taken the car to the manufacturer (dealership) for service three times. They've been able to identify the issue, however, the problem has reoccurred (now the third time). Warning panels would suddenly light up with different messages and the car computer did not retain the information in the last two incidents, however, recorded the information in the latest incident. The first time this happened was in December of 2021 (approximately 50,000 miles).
Corrective Action:
Electrical issues affected the battery becoming completely drained, unable to unlock doors, or start the car. This issue has become stressful and worrisome as I have a child and pets. I always have my baby with me and am anxious that I can't unlock the doors. I have taken the car to the manufacturer (dealership) for service three times. They've been able to identify the issue, however, the problem has reoccurred (now the third time). Warning panels would suddenly light up with different messages and the car computer did not retain the information in the last two incidents, however, recorded the information in the latest incident. The first time this happened was in December of 2021 (approximately 50,000 miles).
Additional Notes:
Electrical issues affected the battery becoming completely drained, unable to unlock doors, or start the car. This issue has become stressful and worrisome as I have a child and pets. I always have my baby with me and am anxious that I can't unlock the doors. I have taken the car to the manufacturer (dealership) for service three times. They've been able to identify the issue, however, the problem has reoccurred (now the third time). Warning panels would suddenly light up with different messages and the car computer did not retain the information in the last two incidents, however, recorded the information in the latest incident. The first time this happened was in December of 2021 (approximately 50,000 miles).
Mfg Campaign: 11455709
Recall Date: Mar 8, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield has a long crack in it that begins under the passenger side windshield wiper. There are no signs of impact whatsoever. First noticed the crack in early January of 2022. Initially, it was a small crack, however, within hours it grew to the driver side. I noticed the initial crack when I was parking and the crack grew without me moving my vehicle or driving it.
Corrective Action:
Windshield has a long crack in it that begins under the passenger side windshield wiper. There are no signs of impact whatsoever. First noticed the crack in early January of 2022. Initially, it was a small crack, however, within hours it grew to the driver side. I noticed the initial crack when I was parking and the crack grew without me moving my vehicle or driving it.
Additional Notes:
Windshield has a long crack in it that begins under the passenger side windshield wiper. There are no signs of impact whatsoever. First noticed the crack in early January of 2022. Initially, it was a small crack, however, within hours it grew to the driver side. I noticed the initial crack when I was parking and the crack grew without me moving my vehicle or driving it.
Mfg Campaign: 11455081
Recall Date: Mar 3, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
During a photography trip of May 2021, in a very remote area, the Outback's rear gate was kept opened for my dog for a few hours. When it was time to leave, the battery wouldn't start. Luckily, I had a battery charger. There was nobody present to help in this area and no mobile phone service available. Later in the day, the battery died again, under the same circumstance. We were fortunate to have extra food, water, and blankets if needed to survive the night. I thought maybe the battery was old. I replaced the battery on May 24, 2021 with an Optima 25 battery. This is a better battery than what Subaru installs. This February 2022, we went camping in a remote area of Death Valley with no available services. The fairly new car battery wouldn't start. I used my emergency starter again. This time the rear door and side doors had been opened constantly due to camping activity. It was not possible to disable the lights so as not to drain the battery.
Corrective Action:
During a photography trip of May 2021, in a very remote area, the Outback's rear gate was kept opened for my dog for a few hours. When it was time to leave, the battery wouldn't start. Luckily, I had a battery charger. There was nobody present to help in this area and no mobile phone service available. Later in the day, the battery died again, under the same circumstance. We were fortunate to have extra food, water, and blankets if needed to survive the night. I thought maybe the battery was old. I replaced the battery on May 24, 2021 with an Optima 25 battery. This is a better battery than what Subaru installs. This February 2022, we went camping in a remote area of Death Valley with no available services. The fairly new car battery wouldn't start. I used my emergency starter again. This time the rear door and side doors had been opened constantly due to camping activity. It was not possible to disable the lights so as not to drain the battery.
Additional Notes:
During a photography trip of May 2021, in a very remote area, the Outback's rear gate was kept opened for my dog for a few hours. When it was time to leave, the battery wouldn't start. Luckily, I had a battery charger. There was nobody present to help in this area and no mobile phone service available. Later in the day, the battery died again, under the same circumstance. We were fortunate to have extra food, water, and blankets if needed to survive the night. I thought maybe the battery was old. I replaced the battery on May 24, 2021 with an Optima 25 battery. This is a better battery than what Subaru installs. This February 2022, we went camping in a remote area of Death Valley with no available services. The fairly new car battery wouldn't start. I used my emergency starter again. This time the rear door and side doors had been opened constantly due to camping activity. It was not possible to disable the lights so as not to drain the battery.
Mfg Campaign: 11455129
Recall Date: Mar 3, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
This is the second windshield on my 2018 Subaru Outback that has cracked near the A-pillar without any evidence of being caused by an impact.
Corrective Action:
This is the second windshield on my 2018 Subaru Outback that has cracked near the A-pillar without any evidence of being caused by an impact.
Additional Notes:
This is the second windshield on my 2018 Subaru Outback that has cracked near the A-pillar without any evidence of being caused by an impact.
Mfg Campaign: 11453029
Recall Date: Feb 19, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield washer barely works, only one of the three nozzles will spray fluid. Pump sounds like it's working and fluid is full. For sure a safety issue in winter months.
Corrective Action:
Windshield washer barely works, only one of the three nozzles will spray fluid. Pump sounds like it's working and fluid is full. For sure a safety issue in winter months.
Additional Notes:
Windshield washer barely works, only one of the three nozzles will spray fluid. Pump sounds like it's working and fluid is full. For sure a safety issue in winter months.
Mfg Campaign: 11452316
Recall Date: Feb 16, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Bought the vehicle used from Carmax on 2/14/22, drove 25 miles home and parked in driveway. Next morning battery was dead, put a trickle charger on the battery and the charger detected only 4 volts and would not charge vehicle.
Corrective Action:
Bought the vehicle used from Carmax on 2/14/22, drove 25 miles home and parked in driveway. Next morning battery was dead, put a trickle charger on the battery and the charger detected only 4 volts and would not charge vehicle.
Additional Notes:
Bought the vehicle used from Carmax on 2/14/22, drove 25 miles home and parked in driveway. Next morning battery was dead, put a trickle charger on the battery and the charger detected only 4 volts and would not charge vehicle.
Mfg Campaign: 11452071
Recall Date: Feb 15, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery keeps dying in cold weather. I’ve charged it 3 times in the past 2 weeks fully and double check to make sure no lights are on when I leave the vehicle. The next time I drive again it’s dead
Corrective Action:
Battery keeps dying in cold weather. I’ve charged it 3 times in the past 2 weeks fully and double check to make sure no lights are on when I leave the vehicle. The next time I drive again it’s dead
Additional Notes:
Battery keeps dying in cold weather. I’ve charged it 3 times in the past 2 weeks fully and double check to make sure no lights are on when I leave the vehicle. The next time I drive again it’s dead
Mfg Campaign: 11450553
Recall Date: Feb 5, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My windshield was cracked unreasonably with minor contact through routine snow removal with a snow brush. With routine wiping of the snow off of my windshield, the snow brush made minor contact with the windshield, and the bottom of the windshield cracked. The resulting crack is approximately 2-3 feet long at the bottom of the windshield. The crack partially impedes vision and may impair the functioning of the Eyesight safety system in the car. After online research, it appears that this is a problem present in the windshields of most Subaru 2017-2020 models. The contact was very minor as would be expected in any daily snow removal, and if this level of contact causes this level of damage to these windshields, that could cause many safety and visibility issues if a stray pebble were to strike the windshield of a moving vehicle.
Corrective Action:
My windshield was cracked unreasonably with minor contact through routine snow removal with a snow brush. With routine wiping of the snow off of my windshield, the snow brush made minor contact with the windshield, and the bottom of the windshield cracked. The resulting crack is approximately 2-3 feet long at the bottom of the windshield. The crack partially impedes vision and may impair the functioning of the Eyesight safety system in the car. After online research, it appears that this is a problem present in the windshields of most Subaru 2017-2020 models. The contact was very minor as would be expected in any daily snow removal, and if this level of contact causes this level of damage to these windshields, that could cause many safety and visibility issues if a stray pebble were to strike the windshield of a moving vehicle.
Additional Notes:
My windshield was cracked unreasonably with minor contact through routine snow removal with a snow brush. With routine wiping of the snow off of my windshield, the snow brush made minor contact with the windshield, and the bottom of the windshield cracked. The resulting crack is approximately 2-3 feet long at the bottom of the windshield. The crack partially impedes vision and may impair the functioning of the Eyesight safety system in the car. After online research, it appears that this is a problem present in the windshields of most Subaru 2017-2020 models. The contact was very minor as would be expected in any daily snow removal, and if this level of contact causes this level of damage to these windshields, that could cause many safety and visibility issues if a stray pebble were to strike the windshield of a moving vehicle.
Mfg Campaign: 11449017
Recall Date: Jan 26, 2022
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE BEGINNING A LEFT TURN WITH ARROW, THE MOTOR DIED AND THE VEHICLE STOPPED. I PUT THE TRANSMISSION IN NEUTRAL AND ATTEMPTED TO RESTART WITHOUT SUCSESS. I THEN PLACED THE TRANSMISSION IN PARK IN THE DRIVING LANE WITH MOVING TRAFFIC, ATTEMPTED TO RESTART,THIS ATTEMPT WAS SUCESSFULL.IPROCEEDED HOME WITHOUT FURTHER TROUBLE. THE NEXT DAY I LOOKED ON LINE AND READ OF THE FUEL PUMP ISSUE. THE SYMPTOMS SEEMED THE SAME AS I HAD EXPERIENCED. I THEN INQUIRED AT THE SUBARU DEALERSHIP AND GAVE THEM MY VIN # AND THEY INFORMED ME THAT OUR VEHICLE WAS NOT PART OF THE RECALL.PLEASE HELP
Corrective Action:
WHILE BEGINNING A LEFT TURN WITH ARROW, THE MOTOR DIED AND THE VEHICLE STOPPED. I PUT THE TRANSMISSION IN NEUTRAL AND ATTEMPTED TO RESTART WITHOUT SUCSESS. I THEN PLACED THE TRANSMISSION IN PARK IN THE DRIVING LANE WITH MOVING TRAFFIC, ATTEMPTED TO RESTART,THIS ATTEMPT WAS SUCESSFULL.IPROCEEDED HOME WITHOUT FURTHER TROUBLE. THE NEXT DAY I LOOKED ON LINE AND READ OF THE FUEL PUMP ISSUE. THE SYMPTOMS SEEMED THE SAME AS I HAD EXPERIENCED. I THEN INQUIRED AT THE SUBARU DEALERSHIP AND GAVE THEM MY VIN # AND THEY INFORMED ME THAT OUR VEHICLE WAS NOT PART OF THE RECALL.PLEASE HELP
Additional Notes:
WHILE BEGINNING A LEFT TURN WITH ARROW, THE MOTOR DIED AND THE VEHICLE STOPPED. I PUT THE TRANSMISSION IN NEUTRAL AND ATTEMPTED TO RESTART WITHOUT SUCSESS. I THEN PLACED THE TRANSMISSION IN PARK IN THE DRIVING LANE WITH MOVING TRAFFIC, ATTEMPTED TO RESTART,THIS ATTEMPT WAS SUCESSFULL.IPROCEEDED HOME WITHOUT FURTHER TROUBLE. THE NEXT DAY I LOOKED ON LINE AND READ OF THE FUEL PUMP ISSUE. THE SYMPTOMS SEEMED THE SAME AS I HAD EXPERIENCED. I THEN INQUIRED AT THE SUBARU DEALERSHIP AND GAVE THEM MY VIN # AND THEY INFORMED ME THAT OUR VEHICLE WAS NOT PART OF THE RECALL.PLEASE HELP
Mfg Campaign: 11448853
Recall Date: Jan 25, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE BEGINNING A LEFT TURN WITH ARROW, THE MOTOR DIED AND THE VEHICLE STOPPED. I PUT THE TRANSMISSION IN NEUTRAL AND ATTEMPTED TO RESTART WITHOUT SUCSESS. I THEN PLACED THE TRANSMISSION IN PARK IN THE DRIVING LANE WITH MOVING TRAFFIC, ATTEMPTED TO RESTART,THIS ATTEMPT WAS SUCESSFULL.IPROCEEDED HOME WITHOUT FURTHER TROUBLE. THE NEXT DAY I LOOKED ON LINE AND READ OF THE FUEL PUMP ISSUE. THE SYMPTOMS SEEMED THE SAME AS I HAD EXPERIENCED. I THEN INQUIRED AT THE SUBARU DEALERSHIP AND GAVE THEM MY VIN # AND THEY INFORMED ME THAT OUR VEHICLE WAS NOT PART OF THE RECALL.PLEASE HELP
Corrective Action:
WHILE BEGINNING A LEFT TURN WITH ARROW, THE MOTOR DIED AND THE VEHICLE STOPPED. I PUT THE TRANSMISSION IN NEUTRAL AND ATTEMPTED TO RESTART WITHOUT SUCSESS. I THEN PLACED THE TRANSMISSION IN PARK IN THE DRIVING LANE WITH MOVING TRAFFIC, ATTEMPTED TO RESTART,THIS ATTEMPT WAS SUCESSFULL.IPROCEEDED HOME WITHOUT FURTHER TROUBLE. THE NEXT DAY I LOOKED ON LINE AND READ OF THE FUEL PUMP ISSUE. THE SYMPTOMS SEEMED THE SAME AS I HAD EXPERIENCED. I THEN INQUIRED AT THE SUBARU DEALERSHIP AND GAVE THEM MY VIN # AND THEY INFORMED ME THAT OUR VEHICLE WAS NOT PART OF THE RECALL.PLEASE HELP
Additional Notes:
WHILE BEGINNING A LEFT TURN WITH ARROW, THE MOTOR DIED AND THE VEHICLE STOPPED. I PUT THE TRANSMISSION IN NEUTRAL AND ATTEMPTED TO RESTART WITHOUT SUCSESS. I THEN PLACED THE TRANSMISSION IN PARK IN THE DRIVING LANE WITH MOVING TRAFFIC, ATTEMPTED TO RESTART,THIS ATTEMPT WAS SUCESSFULL.IPROCEEDED HOME WITHOUT FURTHER TROUBLE. THE NEXT DAY I LOOKED ON LINE AND READ OF THE FUEL PUMP ISSUE. THE SYMPTOMS SEEMED THE SAME AS I HAD EXPERIENCED. I THEN INQUIRED AT THE SUBARU DEALERSHIP AND GAVE THEM MY VIN # AND THEY INFORMED ME THAT OUR VEHICLE WAS NOT PART OF THE RECALL.PLEASE HELP
Mfg Campaign: 11448853
Recall Date: Jan 25, 2022
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When I was idling in park, the car spontaneously accelerated at full throttle. Another incident occurred while braking the car started accelerating at full throttle, even though I was sitting still at a drive through. - it would not stop without turning off the ignition.
Corrective Action:
When I was idling in park, the car spontaneously accelerated at full throttle. Another incident occurred while braking the car started accelerating at full throttle, even though I was sitting still at a drive through. - it would not stop without turning off the ignition.
Additional Notes:
When I was idling in park, the car spontaneously accelerated at full throttle. Another incident occurred while braking the car started accelerating at full throttle, even though I was sitting still at a drive through. - it would not stop without turning off the ignition.
Mfg Campaign: 11448364
Recall Date: Jan 21, 2022
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Valencia, CA • 36 yrs
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