Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTZ-85
Recall Date: Dec 31, 2018
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTW-82
Recall Date: Nov 1, 2018
Consumer Complaints
942 ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Gas gauge appears to be out of calibration. Not giving good / accurate readings. It's "50-50".
Corrective Action:
Gas gauge appears to be out of calibration. Not giving good / accurate readings. It's "50-50".
Additional Notes:
Gas gauge appears to be out of calibration. Not giving good / accurate readings. It's "50-50".
Mfg Campaign: 11467727
Recall Date: Jun 6, 2022
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Gas gauge appears to be out of calibration. Not giving good / accurate readings. It's "50-50".
Corrective Action:
Gas gauge appears to be out of calibration. Not giving good / accurate readings. It's "50-50".
Additional Notes:
Gas gauge appears to be out of calibration. Not giving good / accurate readings. It's "50-50".
Mfg Campaign: 11467727
Recall Date: Jun 6, 2022
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Eye Sight Blind Spot Warning indicator on each side view mirror does not function intermittently: blind spot warning indicator light does not light up when cars are in blind spot. Eye Sight Rear Cross Traffic Warning camera does not function intermittently in Reverse gear: screen turns black OR camera shows cross traffic AND sound alert does not sound.
Corrective Action:
Eye Sight Blind Spot Warning indicator on each side view mirror does not function intermittently: blind spot warning indicator light does not light up when cars are in blind spot. Eye Sight Rear Cross Traffic Warning camera does not function intermittently in Reverse gear: screen turns black OR camera shows cross traffic AND sound alert does not sound.
Additional Notes:
Eye Sight Blind Spot Warning indicator on each side view mirror does not function intermittently: blind spot warning indicator light does not light up when cars are in blind spot. Eye Sight Rear Cross Traffic Warning camera does not function intermittently in Reverse gear: screen turns black OR camera shows cross traffic AND sound alert does not sound.
Mfg Campaign: 11467249
Recall Date: Jun 3, 2022
Subaru Of America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Eye Sight Blind Spot Warning indicator on each side view mirror does not function intermittently: blind spot warning indicator light does not light up when cars are in blind spot. Eye Sight Rear Cross Traffic Warning camera does not function intermittently in Reverse gear: screen turns black OR camera shows cross traffic AND sound alert does not sound.
Corrective Action:
Eye Sight Blind Spot Warning indicator on each side view mirror does not function intermittently: blind spot warning indicator light does not light up when cars are in blind spot. Eye Sight Rear Cross Traffic Warning camera does not function intermittently in Reverse gear: screen turns black OR camera shows cross traffic AND sound alert does not sound.
Additional Notes:
Eye Sight Blind Spot Warning indicator on each side view mirror does not function intermittently: blind spot warning indicator light does not light up when cars are in blind spot. Eye Sight Rear Cross Traffic Warning camera does not function intermittently in Reverse gear: screen turns black OR camera shows cross traffic AND sound alert does not sound.
Mfg Campaign: 11467249
Recall Date: Jun 3, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield has been replaced 4 times. 7/21/2018, 7/24/2019, 4/8/2022, 06/01/2022 Replaced at Subaru Dealership with Subaru glass all four times. Last time the glass broke (5/2022) there was no impact which was confirmed by Subaru staff. I went to the car and noticed two cracks which had suddenly appeared and could not be fixed. It is a safety hazard because the glass can't be replaced expediently because car eyesight also needs to be done/scheduled and ordered. 7/21/2018, 7/24/2019, 4/8/2022 Windshield replaced on these dates at the Subaru Dealership -----Glass cracks and spreads quickly once a small rock hits the glass while on highway. Impairs clear vision while driving. Safety hazard.
Corrective Action:
Windshield has been replaced 4 times. 7/21/2018, 7/24/2019, 4/8/2022, 06/01/2022 Replaced at Subaru Dealership with Subaru glass all four times. Last time the glass broke (5/2022) there was no impact which was confirmed by Subaru staff. I went to the car and noticed two cracks which had suddenly appeared and could not be fixed. It is a safety hazard because the glass can't be replaced expediently because car eyesight also needs to be done/scheduled and ordered. 7/21/2018, 7/24/2019, 4/8/2022 Windshield replaced on these dates at the Subaru Dealership -----Glass cracks and spreads quickly once a small rock hits the glass while on highway. Impairs clear vision while driving. Safety hazard.
Additional Notes:
Windshield has been replaced 4 times. 7/21/2018, 7/24/2019, 4/8/2022, 06/01/2022 Replaced at Subaru Dealership with Subaru glass all four times. Last time the glass broke (5/2022) there was no impact which was confirmed by Subaru staff. I went to the car and noticed two cracks which had suddenly appeared and could not be fixed. It is a safety hazard because the glass can't be replaced expediently because car eyesight also needs to be done/scheduled and ordered. 7/21/2018, 7/24/2019, 4/8/2022 Windshield replaced on these dates at the Subaru Dealership -----Glass cracks and spreads quickly once a small rock hits the glass while on highway. Impairs clear vision while driving. Safety hazard.
Mfg Campaign: 11467227
Recall Date: Jun 2, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery continually drains due to some electrical leak in the system (particularly when the rear liftgate is left up and the interior lights are on for several hours), requiring jump starting of the vehicle on several occasions. I have had the battery serviced and checked several times, at my expense, with results being the battery was okay. Eventually, I had the battery replaced by a Subaru dealer at my expense.
Corrective Action:
The battery continually drains due to some electrical leak in the system (particularly when the rear liftgate is left up and the interior lights are on for several hours), requiring jump starting of the vehicle on several occasions. I have had the battery serviced and checked several times, at my expense, with results being the battery was okay. Eventually, I had the battery replaced by a Subaru dealer at my expense.
Additional Notes:
The battery continually drains due to some electrical leak in the system (particularly when the rear liftgate is left up and the interior lights are on for several hours), requiring jump starting of the vehicle on several occasions. I have had the battery serviced and checked several times, at my expense, with results being the battery was okay. Eventually, I had the battery replaced by a Subaru dealer at my expense.
Mfg Campaign: 11464404
Recall Date: May 12, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Battery of the vehicle drains frequently, making the car inoperable. The battery has been replaced three times in four years, much more frequently than i would expect in a relatively new vehicle that was purchased new from a dealership. The battery dies without warning and repeated jump starts don't charge it enough to maintain a change to the nexty operation. Each time the battery stops holding a charge the dealership advises me to simply replace it.
Corrective Action:
The Battery of the vehicle drains frequently, making the car inoperable. The battery has been replaced three times in four years, much more frequently than i would expect in a relatively new vehicle that was purchased new from a dealership. The battery dies without warning and repeated jump starts don't charge it enough to maintain a change to the nexty operation. Each time the battery stops holding a charge the dealership advises me to simply replace it.
Additional Notes:
The Battery of the vehicle drains frequently, making the car inoperable. The battery has been replaced three times in four years, much more frequently than i would expect in a relatively new vehicle that was purchased new from a dealership. The battery dies without warning and repeated jump starts don't charge it enough to maintain a change to the nexty operation. Each time the battery stops holding a charge the dealership advises me to simply replace it.
Mfg Campaign: 11463152
Recall Date: May 3, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Over the last two-plus years I have found my 2018 Subaru Outback's battery dead or so low that it cannot crank the engine. I have had to replace the battery twice in that time, and have had AAA out at least four times to jump start the car without replacing the battery. Today, after sitting in my garage for about 10 days, the battery was so low that it would not crank over the engine. This is a truly unusual experience in my life. I have left cars at home or at the airport for several weeks while traveling, and had no problem starting the cars upon my return. My Subaru Outback completely drains the battery while parked with the engine off in as little as 7-10 days. It is as if some electrical system or circuit in the car is continuing to use battery power at the same rate as if the engine was running. I am fortunate that I have a 2nd car. If I did not, I would be screwed. Someone needs to look into this, identify the problem, and then require a fix.
Corrective Action:
Over the last two-plus years I have found my 2018 Subaru Outback's battery dead or so low that it cannot crank the engine. I have had to replace the battery twice in that time, and have had AAA out at least four times to jump start the car without replacing the battery. Today, after sitting in my garage for about 10 days, the battery was so low that it would not crank over the engine. This is a truly unusual experience in my life. I have left cars at home or at the airport for several weeks while traveling, and had no problem starting the cars upon my return. My Subaru Outback completely drains the battery while parked with the engine off in as little as 7-10 days. It is as if some electrical system or circuit in the car is continuing to use battery power at the same rate as if the engine was running. I am fortunate that I have a 2nd car. If I did not, I would be screwed. Someone needs to look into this, identify the problem, and then require a fix.
Additional Notes:
Over the last two-plus years I have found my 2018 Subaru Outback's battery dead or so low that it cannot crank the engine. I have had to replace the battery twice in that time, and have had AAA out at least four times to jump start the car without replacing the battery. Today, after sitting in my garage for about 10 days, the battery was so low that it would not crank over the engine. This is a truly unusual experience in my life. I have left cars at home or at the airport for several weeks while traveling, and had no problem starting the cars upon my return. My Subaru Outback completely drains the battery while parked with the engine off in as little as 7-10 days. It is as if some electrical system or circuit in the car is continuing to use battery power at the same rate as if the engine was running. I am fortunate that I have a 2nd car. If I did not, I would be screwed. Someone needs to look into this, identify the problem, and then require a fix.
Mfg Campaign: 11462619
Recall Date: Apr 28, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield got cracked again from almost the same place as last time in 2019. Again, I found out the incident the morning when I just started driving. The crack originates from bottom of the glass without any chips. The very similar thing happened in 2019. I have not driven much since COVID. Looks like a manufacturing defect.
Corrective Action:
The windshield got cracked again from almost the same place as last time in 2019. Again, I found out the incident the morning when I just started driving. The crack originates from bottom of the glass without any chips. The very similar thing happened in 2019. I have not driven much since COVID. Looks like a manufacturing defect.
Additional Notes:
The windshield got cracked again from almost the same place as last time in 2019. Again, I found out the incident the morning when I just started driving. The crack originates from bottom of the glass without any chips. The very similar thing happened in 2019. I have not driven much since COVID. Looks like a manufacturing defect.
Mfg Campaign: 11462039
Recall Date: Apr 25, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2018 Subaru Outback. The contact stated while approaching her parked vehicle, she noticed that the driver’s side windshield was cracked. The contact stated that there was no impact to the windshield to cause the crack to occur. The contact stated that the crack occurred overnight. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2018 Subaru Outback. The contact stated while approaching her parked vehicle, she noticed that the driver’s side windshield was cracked. The contact stated that there was no impact to the windshield to cause the crack to occur. The contact stated that the crack occurred overnight. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2018 Subaru Outback. The contact stated while approaching her parked vehicle, she noticed that the driver’s side windshield was cracked. The contact stated that there was no impact to the windshield to cause the crack to occur. The contact stated that the crack occurred overnight. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11461671
Recall Date: Apr 21, 2022
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2018 SUBARU OUTBACK. CONSUMER WRITES IN REGARD TO ENGINE FAILURE. THE CONSUMER STATED THE VEHICLE HAD VARIOUS SAFETY DEFECT ISSUES INCLUDING A RECALL FOR LOW FUEL PROGRAMMING, LOW GRINDING NOISE AND VIBRATION IN THE BRAKES, AND VIBRATION IN THE STEERING WHEEL. THE VEHICLE ALSO HAD VARIOUS ELECTRONIC ISSUES INCLUDING GLITCHES WITH THE INFOTAINMENT SYSTEM, STEREO WOULD FREEZE, SPEAKERS WERE OUT OF SYNC AND RATTLED, SEAT HEATING TEMPERATURE TOO LOW, AND THE PASSENGER SIDE POWER WINDOWS DID NOT OPERATE PROPERLY.
Corrective Action:
2018 SUBARU OUTBACK. CONSUMER WRITES IN REGARD TO ENGINE FAILURE. THE CONSUMER STATED THE VEHICLE HAD VARIOUS SAFETY DEFECT ISSUES INCLUDING A RECALL FOR LOW FUEL PROGRAMMING, LOW GRINDING NOISE AND VIBRATION IN THE BRAKES, AND VIBRATION IN THE STEERING WHEEL. THE VEHICLE ALSO HAD VARIOUS ELECTRONIC ISSUES INCLUDING GLITCHES WITH THE INFOTAINMENT SYSTEM, STEREO WOULD FREEZE, SPEAKERS WERE OUT OF SYNC AND RATTLED, SEAT HEATING TEMPERATURE TOO LOW, AND THE PASSENGER SIDE POWER WINDOWS DID NOT OPERATE PROPERLY.
Additional Notes:
2018 SUBARU OUTBACK. CONSUMER WRITES IN REGARD TO ENGINE FAILURE. THE CONSUMER STATED THE VEHICLE HAD VARIOUS SAFETY DEFECT ISSUES INCLUDING A RECALL FOR LOW FUEL PROGRAMMING, LOW GRINDING NOISE AND VIBRATION IN THE BRAKES, AND VIBRATION IN THE STEERING WHEEL. THE VEHICLE ALSO HAD VARIOUS ELECTRONIC ISSUES INCLUDING GLITCHES WITH THE INFOTAINMENT SYSTEM, STEREO WOULD FREEZE, SPEAKERS WERE OUT OF SYNC AND RATTLED, SEAT HEATING TEMPERATURE TOO LOW, AND THE PASSENGER SIDE POWER WINDOWS DID NOT OPERATE PROPERLY.
Mfg Campaign: 11460522
Recall Date: Apr 12, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was backing out of my driveway very slowly as usual. I checked the road both ways several times. A US mail truck evidently traveling at a high rate of speed came up behind me while I was looking in the opposite direction. The automatic braking did not kick in, the warning system didn't work. After the accident the green, yellow, red lines on the camera and the warning beeping stuff-all were not working for several weeks. All of the sudden, they started working. HISTORY-4 days after purchasing the vehicle we have had lane departure, driver assist problems. The passenger window does what it wants. The electric controls for the heat/ac go blank, or can't change settings. There seems to be a huge electrical issue. Every time we've taken the car in for service, the dealership just insults me that I can't drive and they can't find any problems. They seem to have an answer for everything yet the problems persist. Efforts to go thru Subaru are stalled waiting on their response. They were to look at the BLACK BOX during time of accident. We are still waiting. We are frustrated. I wish the dealership had taken the car back after we first bought it like we demanded. I'm terrified this car is going to cause an accident.
Corrective Action:
I was backing out of my driveway very slowly as usual. I checked the road both ways several times. A US mail truck evidently traveling at a high rate of speed came up behind me while I was looking in the opposite direction. The automatic braking did not kick in, the warning system didn't work. After the accident the green, yellow, red lines on the camera and the warning beeping stuff-all were not working for several weeks. All of the sudden, they started working. HISTORY-4 days after purchasing the vehicle we have had lane departure, driver assist problems. The passenger window does what it wants. The electric controls for the heat/ac go blank, or can't change settings. There seems to be a huge electrical issue. Every time we've taken the car in for service, the dealership just insults me that I can't drive and they can't find any problems. They seem to have an answer for everything yet the problems persist. Efforts to go thru Subaru are stalled waiting on their response. They were to look at the BLACK BOX during time of accident. We are still waiting. We are frustrated. I wish the dealership had taken the car back after we first bought it like we demanded. I'm terrified this car is going to cause an accident.
Additional Notes:
I was backing out of my driveway very slowly as usual. I checked the road both ways several times. A US mail truck evidently traveling at a high rate of speed came up behind me while I was looking in the opposite direction. The automatic braking did not kick in, the warning system didn't work. After the accident the green, yellow, red lines on the camera and the warning beeping stuff-all were not working for several weeks. All of the sudden, they started working. HISTORY-4 days after purchasing the vehicle we have had lane departure, driver assist problems. The passenger window does what it wants. The electric controls for the heat/ac go blank, or can't change settings. There seems to be a huge electrical issue. Every time we've taken the car in for service, the dealership just insults me that I can't drive and they can't find any problems. They seem to have an answer for everything yet the problems persist. Efforts to go thru Subaru are stalled waiting on their response. They were to look at the BLACK BOX during time of accident. We are still waiting. We are frustrated. I wish the dealership had taken the car back after we first bought it like we demanded. I'm terrified this car is going to cause an accident.
Mfg Campaign: 11459985
Recall Date: Apr 7, 2022
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was backing out of my driveway very slowly as usual. I checked the road both ways several times. A US mail truck evidently traveling at a high rate of speed came up behind me while I was looking in the opposite direction. The automatic braking did not kick in, the warning system didn't work. After the accident the green, yellow, red lines on the camera and the warning beeping stuff-all were not working for several weeks. All of the sudden, they started working. HISTORY-4 days after purchasing the vehicle we have had lane departure, driver assist problems. The passenger window does what it wants. The electric controls for the heat/ac go blank, or can't change settings. There seems to be a huge electrical issue. Every time we've taken the car in for service, the dealership just insults me that I can't drive and they can't find any problems. They seem to have an answer for everything yet the problems persist. Efforts to go thru Subaru are stalled waiting on their response. They were to look at the BLACK BOX during time of accident. We are still waiting. We are frustrated. I wish the dealership had taken the car back after we first bought it like we demanded. I'm terrified this car is going to cause an accident.
Corrective Action:
I was backing out of my driveway very slowly as usual. I checked the road both ways several times. A US mail truck evidently traveling at a high rate of speed came up behind me while I was looking in the opposite direction. The automatic braking did not kick in, the warning system didn't work. After the accident the green, yellow, red lines on the camera and the warning beeping stuff-all were not working for several weeks. All of the sudden, they started working. HISTORY-4 days after purchasing the vehicle we have had lane departure, driver assist problems. The passenger window does what it wants. The electric controls for the heat/ac go blank, or can't change settings. There seems to be a huge electrical issue. Every time we've taken the car in for service, the dealership just insults me that I can't drive and they can't find any problems. They seem to have an answer for everything yet the problems persist. Efforts to go thru Subaru are stalled waiting on their response. They were to look at the BLACK BOX during time of accident. We are still waiting. We are frustrated. I wish the dealership had taken the car back after we first bought it like we demanded. I'm terrified this car is going to cause an accident.
Additional Notes:
I was backing out of my driveway very slowly as usual. I checked the road both ways several times. A US mail truck evidently traveling at a high rate of speed came up behind me while I was looking in the opposite direction. The automatic braking did not kick in, the warning system didn't work. After the accident the green, yellow, red lines on the camera and the warning beeping stuff-all were not working for several weeks. All of the sudden, they started working. HISTORY-4 days after purchasing the vehicle we have had lane departure, driver assist problems. The passenger window does what it wants. The electric controls for the heat/ac go blank, or can't change settings. There seems to be a huge electrical issue. Every time we've taken the car in for service, the dealership just insults me that I can't drive and they can't find any problems. They seem to have an answer for everything yet the problems persist. Efforts to go thru Subaru are stalled waiting on their response. They were to look at the BLACK BOX during time of accident. We are still waiting. We are frustrated. I wish the dealership had taken the car back after we first bought it like we demanded. I'm terrified this car is going to cause an accident.
Mfg Campaign: 11459985
Recall Date: Apr 7, 2022
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
I was backing out of my driveway very slowly as usual. I checked the road both ways several times. A US mail truck evidently traveling at a high rate of speed came up behind me while I was looking in the opposite direction. The automatic braking did not kick in, the warning system didn't work. After the accident the green, yellow, red lines on the camera and the warning beeping stuff-all were not working for several weeks. All of the sudden, they started working. HISTORY-4 days after purchasing the vehicle we have had lane departure, driver assist problems. The passenger window does what it wants. The electric controls for the heat/ac go blank, or can't change settings. There seems to be a huge electrical issue. Every time we've taken the car in for service, the dealership just insults me that I can't drive and they can't find any problems. They seem to have an answer for everything yet the problems persist. Efforts to go thru Subaru are stalled waiting on their response. They were to look at the BLACK BOX during time of accident. We are still waiting. We are frustrated. I wish the dealership had taken the car back after we first bought it like we demanded. I'm terrified this car is going to cause an accident.
Corrective Action:
I was backing out of my driveway very slowly as usual. I checked the road both ways several times. A US mail truck evidently traveling at a high rate of speed came up behind me while I was looking in the opposite direction. The automatic braking did not kick in, the warning system didn't work. After the accident the green, yellow, red lines on the camera and the warning beeping stuff-all were not working for several weeks. All of the sudden, they started working. HISTORY-4 days after purchasing the vehicle we have had lane departure, driver assist problems. The passenger window does what it wants. The electric controls for the heat/ac go blank, or can't change settings. There seems to be a huge electrical issue. Every time we've taken the car in for service, the dealership just insults me that I can't drive and they can't find any problems. They seem to have an answer for everything yet the problems persist. Efforts to go thru Subaru are stalled waiting on their response. They were to look at the BLACK BOX during time of accident. We are still waiting. We are frustrated. I wish the dealership had taken the car back after we first bought it like we demanded. I'm terrified this car is going to cause an accident.
Additional Notes:
I was backing out of my driveway very slowly as usual. I checked the road both ways several times. A US mail truck evidently traveling at a high rate of speed came up behind me while I was looking in the opposite direction. The automatic braking did not kick in, the warning system didn't work. After the accident the green, yellow, red lines on the camera and the warning beeping stuff-all were not working for several weeks. All of the sudden, they started working. HISTORY-4 days after purchasing the vehicle we have had lane departure, driver assist problems. The passenger window does what it wants. The electric controls for the heat/ac go blank, or can't change settings. There seems to be a huge electrical issue. Every time we've taken the car in for service, the dealership just insults me that I can't drive and they can't find any problems. They seem to have an answer for everything yet the problems persist. Efforts to go thru Subaru are stalled waiting on their response. They were to look at the BLACK BOX during time of accident. We are still waiting. We are frustrated. I wish the dealership had taken the car back after we first bought it like we demanded. I'm terrified this car is going to cause an accident.
Mfg Campaign: 11459985
Recall Date: Apr 7, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery spontaneously drains, disengaging all safety features with no warning.
Corrective Action:
Battery spontaneously drains, disengaging all safety features with no warning.
Additional Notes:
Battery spontaneously drains, disengaging all safety features with no warning.
Mfg Campaign: 11459930
Recall Date: Apr 6, 2022
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Battery spontaneously drains, disengaging all safety features with no warning.
Corrective Action:
Battery spontaneously drains, disengaging all safety features with no warning.
Additional Notes:
Battery spontaneously drains, disengaging all safety features with no warning.
Mfg Campaign: 11459930
Recall Date: Apr 6, 2022
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Battery spontaneously drains, disengaging all safety features with no warning.
Corrective Action:
Battery spontaneously drains, disengaging all safety features with no warning.
Additional Notes:
Battery spontaneously drains, disengaging all safety features with no warning.
Mfg Campaign: 11459930
Recall Date: Apr 6, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield cracked while driving at 45mph on a normal street. Nothing hit the windshield, it just popped and cracked. This is the second time this has happened to this vehicle. The previous cracks occurred while it was parked.
Corrective Action:
The windshield cracked while driving at 45mph on a normal street. Nothing hit the windshield, it just popped and cracked. This is the second time this has happened to this vehicle. The previous cracks occurred while it was parked.
Additional Notes:
The windshield cracked while driving at 45mph on a normal street. Nothing hit the windshield, it just popped and cracked. This is the second time this has happened to this vehicle. The previous cracks occurred while it was parked.
Mfg Campaign: 11459139
Recall Date: Mar 31, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A crack has developed from the base of the windshield and has grown to about 9 inches so far as it crosses along the windshield. The only thing that has hit the windshield was a small bug as we traveled along the highway. The sound of the bug hitting the windshield was so tiny neither my wife or I could believe that was what caused the crack. This needs to be looked into as it could create a huge problem if the windshield suddenly shatters due to this defect.
Corrective Action:
A crack has developed from the base of the windshield and has grown to about 9 inches so far as it crosses along the windshield. The only thing that has hit the windshield was a small bug as we traveled along the highway. The sound of the bug hitting the windshield was so tiny neither my wife or I could believe that was what caused the crack. This needs to be looked into as it could create a huge problem if the windshield suddenly shatters due to this defect.
Additional Notes:
A crack has developed from the base of the windshield and has grown to about 9 inches so far as it crosses along the windshield. The only thing that has hit the windshield was a small bug as we traveled along the highway. The sound of the bug hitting the windshield was so tiny neither my wife or I could believe that was what caused the crack. This needs to be looked into as it could create a huge problem if the windshield suddenly shatters due to this defect.
Mfg Campaign: 11458505
Recall Date: Mar 27, 2022
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving our 2018 Subaru Outback 3.6 the engine quit about 15 miles into our trip while driving at about 45 MPH. It had done this once before where after drifting to a stop and putting it in park it restarted and we finished the trip. This time we drifted to a stop and put it in park and tried to restart the engine. It restarted and immediately quit. We did this several times over a 20 minute time frame. We had it towed to the dealer where it took about 3 hours for them to look at it. It restarted and the fault codes showed it had stalled, but no other problem and no fix to be made. I see this problem in several forums with no fix offered. This is a significant safety issue since braking and steering power are lost.
Corrective Action:
While driving our 2018 Subaru Outback 3.6 the engine quit about 15 miles into our trip while driving at about 45 MPH. It had done this once before where after drifting to a stop and putting it in park it restarted and we finished the trip. This time we drifted to a stop and put it in park and tried to restart the engine. It restarted and immediately quit. We did this several times over a 20 minute time frame. We had it towed to the dealer where it took about 3 hours for them to look at it. It restarted and the fault codes showed it had stalled, but no other problem and no fix to be made. I see this problem in several forums with no fix offered. This is a significant safety issue since braking and steering power are lost.
Additional Notes:
While driving our 2018 Subaru Outback 3.6 the engine quit about 15 miles into our trip while driving at about 45 MPH. It had done this once before where after drifting to a stop and putting it in park it restarted and we finished the trip. This time we drifted to a stop and put it in park and tried to restart the engine. It restarted and immediately quit. We did this several times over a 20 minute time frame. We had it towed to the dealer where it took about 3 hours for them to look at it. It restarted and the fault codes showed it had stalled, but no other problem and no fix to be made. I see this problem in several forums with no fix offered. This is a significant safety issue since braking and steering power are lost.
Mfg Campaign: 11458340
Recall Date: Mar 25, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury