Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-20
Recall Date: Apr 16, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUH-93
Recall Date: Jun 26, 2019
Consumer Complaints
1.3K ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Replaced battery 3 months ago due to battery dying repeatedly after vehicle would sit for a short amount of time. Old battery was less than 2 years old. Problem has persisted even with the new battery. This issue risks leaving me stranded anywhere I park the car, including in the middle of the highway if the car were to die there. Looking online this appears to be a common issue with this model and other owners have reported a parasitic drain from the circuit containing the Starlink/DCM module (I have not confirmed this myself).
Corrective Action:
Replaced battery 3 months ago due to battery dying repeatedly after vehicle would sit for a short amount of time. Old battery was less than 2 years old. Problem has persisted even with the new battery. This issue risks leaving me stranded anywhere I park the car, including in the middle of the highway if the car were to die there. Looking online this appears to be a common issue with this model and other owners have reported a parasitic drain from the circuit containing the Starlink/DCM module (I have not confirmed this myself).
Additional Notes:
Replaced battery 3 months ago due to battery dying repeatedly after vehicle would sit for a short amount of time. Old battery was less than 2 years old. Problem has persisted even with the new battery. This issue risks leaving me stranded anywhere I park the car, including in the middle of the highway if the car were to die there. Looking online this appears to be a common issue with this model and other owners have reported a parasitic drain from the circuit containing the Starlink/DCM module (I have not confirmed this myself).
Mfg Campaign: 11527100
Recall Date: Jun 14, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have owned this Subaru since September of 2019 and within the first year of buying it, while on a roadtrip with 3 other passengers who saw it happen, the windshield just split in the lower left side. there were no cars around to kick up rocks or debris so it seemed very odd. over time it spread and we inevitably had to replace it because the crack had gone across the entirety of the windshield. only a few months after replacing the windshield it split once again in the same spot in the lower left with no explanation as to why. the place where it split initially has no rock chips to explain the crack. after this I looked it up online and found out that many others have had similar experiences, so I decided to not even replace my windshield but to instead live with the crack that has once again spread clear across the car because I do not have the money to keep replacing $1000 glass every 3 months or so. The Subaru is an otherwise good car, but this problem is a bit ridiculous.
Corrective Action:
I have owned this Subaru since September of 2019 and within the first year of buying it, while on a roadtrip with 3 other passengers who saw it happen, the windshield just split in the lower left side. there were no cars around to kick up rocks or debris so it seemed very odd. over time it spread and we inevitably had to replace it because the crack had gone across the entirety of the windshield. only a few months after replacing the windshield it split once again in the same spot in the lower left with no explanation as to why. the place where it split initially has no rock chips to explain the crack. after this I looked it up online and found out that many others have had similar experiences, so I decided to not even replace my windshield but to instead live with the crack that has once again spread clear across the car because I do not have the money to keep replacing $1000 glass every 3 months or so. The Subaru is an otherwise good car, but this problem is a bit ridiculous.
Additional Notes:
I have owned this Subaru since September of 2019 and within the first year of buying it, while on a roadtrip with 3 other passengers who saw it happen, the windshield just split in the lower left side. there were no cars around to kick up rocks or debris so it seemed very odd. over time it spread and we inevitably had to replace it because the crack had gone across the entirety of the windshield. only a few months after replacing the windshield it split once again in the same spot in the lower left with no explanation as to why. the place where it split initially has no rock chips to explain the crack. after this I looked it up online and found out that many others have had similar experiences, so I decided to not even replace my windshield but to instead live with the crack that has once again spread clear across the car because I do not have the money to keep replacing $1000 glass every 3 months or so. The Subaru is an otherwise good car, but this problem is a bit ridiculous.
Mfg Campaign: 11526702
Recall Date: Jun 12, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving on an empty stretch of road between neighborhoods, I heard a sudden, unprompted, soft pop, like I had just hit a big bug. Immediately, an 8" crack appeared across the eye-line view on the driver's side of the windshield. No shatter or clear point of impact of anything. Just a crack. In 24 hours, it has winded across and up the windshield and I anticipate it will soon affect the guidance cameras in the front. While researching this, we found two settled lawsuits against Subaru for 2017-19 models, including Outbacks, related to faulty windshields. We have not had it inspected by anyone at this point. There were no warning lights, messages, or any other symptoms of the problem prior to the crack's sudden stretch across the windshield.
Corrective Action:
While driving on an empty stretch of road between neighborhoods, I heard a sudden, unprompted, soft pop, like I had just hit a big bug. Immediately, an 8" crack appeared across the eye-line view on the driver's side of the windshield. No shatter or clear point of impact of anything. Just a crack. In 24 hours, it has winded across and up the windshield and I anticipate it will soon affect the guidance cameras in the front. While researching this, we found two settled lawsuits against Subaru for 2017-19 models, including Outbacks, related to faulty windshields. We have not had it inspected by anyone at this point. There were no warning lights, messages, or any other symptoms of the problem prior to the crack's sudden stretch across the windshield.
Additional Notes:
While driving on an empty stretch of road between neighborhoods, I heard a sudden, unprompted, soft pop, like I had just hit a big bug. Immediately, an 8" crack appeared across the eye-line view on the driver's side of the windshield. No shatter or clear point of impact of anything. Just a crack. In 24 hours, it has winded across and up the windshield and I anticipate it will soon affect the guidance cameras in the front. While researching this, we found two settled lawsuits against Subaru for 2017-19 models, including Outbacks, related to faulty windshields. We have not had it inspected by anyone at this point. There were no warning lights, messages, or any other symptoms of the problem prior to the crack's sudden stretch across the windshield.
Mfg Campaign: 11526484
Recall Date: Jun 11, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Was parked outside and came home and put car in garage and found a huge crack in windshield, I did not have an accident or was windshield hit with anything this happened spontaneously!
Corrective Action:
Was parked outside and came home and put car in garage and found a huge crack in windshield, I did not have an accident or was windshield hit with anything this happened spontaneously!
Additional Notes:
Was parked outside and came home and put car in garage and found a huge crack in windshield, I did not have an accident or was windshield hit with anything this happened spontaneously!
Mfg Campaign: 11525267
Recall Date: Jun 4, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Under 50,000 miles all 4 wheel bearings needed to be replaced. Under 50,000 miles all 4 struts needed to be replaced. The door key would not work , the dealer had to fix the mechanism. The passenger window stops working suddenly, the dealer has to reset it all the time. The car braked in the middle of highway two time, I was lucky that no one hit me in the back. Under 65,000 miles control arm broke and did $8,400 damage. Car would not let me in on one of the parking, dealer could no help. Subaru from India was able to unlock the car and make it active again. Car lane keep assistant is like drunk driver. The dealer told me, that I need to buy a newer car. I have been to dealer every month.
Corrective Action:
Under 50,000 miles all 4 wheel bearings needed to be replaced. Under 50,000 miles all 4 struts needed to be replaced. The door key would not work , the dealer had to fix the mechanism. The passenger window stops working suddenly, the dealer has to reset it all the time. The car braked in the middle of highway two time, I was lucky that no one hit me in the back. Under 65,000 miles control arm broke and did $8,400 damage. Car would not let me in on one of the parking, dealer could no help. Subaru from India was able to unlock the car and make it active again. Car lane keep assistant is like drunk driver. The dealer told me, that I need to buy a newer car. I have been to dealer every month.
Additional Notes:
Under 50,000 miles all 4 wheel bearings needed to be replaced. Under 50,000 miles all 4 struts needed to be replaced. The door key would not work , the dealer had to fix the mechanism. The passenger window stops working suddenly, the dealer has to reset it all the time. The car braked in the middle of highway two time, I was lucky that no one hit me in the back. Under 65,000 miles control arm broke and did $8,400 damage. Car would not let me in on one of the parking, dealer could no help. Subaru from India was able to unlock the car and make it active again. Car lane keep assistant is like drunk driver. The dealer told me, that I need to buy a newer car. I have been to dealer every month.
Mfg Campaign: 11524895
Recall Date: Jun 1, 2023
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
Under 50,000 miles all 4 wheel bearings needed to be replaced. Under 50,000 miles all 4 struts needed to be replaced. The door key would not work , the dealer had to fix the mechanism. The passenger window stops working suddenly, the dealer has to reset it all the time. The car braked in the middle of highway two time, I was lucky that no one hit me in the back. Under 65,000 miles control arm broke and did $8,400 damage. Car would not let me in on one of the parking, dealer could no help. Subaru from India was able to unlock the car and make it active again. Car lane keep assistant is like drunk driver. The dealer told me, that I need to buy a newer car. I have been to dealer every month.
Corrective Action:
Under 50,000 miles all 4 wheel bearings needed to be replaced. Under 50,000 miles all 4 struts needed to be replaced. The door key would not work , the dealer had to fix the mechanism. The passenger window stops working suddenly, the dealer has to reset it all the time. The car braked in the middle of highway two time, I was lucky that no one hit me in the back. Under 65,000 miles control arm broke and did $8,400 damage. Car would not let me in on one of the parking, dealer could no help. Subaru from India was able to unlock the car and make it active again. Car lane keep assistant is like drunk driver. The dealer told me, that I need to buy a newer car. I have been to dealer every month.
Additional Notes:
Under 50,000 miles all 4 wheel bearings needed to be replaced. Under 50,000 miles all 4 struts needed to be replaced. The door key would not work , the dealer had to fix the mechanism. The passenger window stops working suddenly, the dealer has to reset it all the time. The car braked in the middle of highway two time, I was lucky that no one hit me in the back. Under 65,000 miles control arm broke and did $8,400 damage. Car would not let me in on one of the parking, dealer could no help. Subaru from India was able to unlock the car and make it active again. Car lane keep assistant is like drunk driver. The dealer told me, that I need to buy a newer car. I have been to dealer every month.
Mfg Campaign: 11524895
Recall Date: Jun 1, 2023
Subaru Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Under 50,000 miles all 4 wheel bearings needed to be replaced. Under 50,000 miles all 4 struts needed to be replaced. The door key would not work , the dealer had to fix the mechanism. The passenger window stops working suddenly, the dealer has to reset it all the time. The car braked in the middle of highway two time, I was lucky that no one hit me in the back. Under 65,000 miles control arm broke and did $8,400 damage. Car would not let me in on one of the parking, dealer could no help. Subaru from India was able to unlock the car and make it active again. Car lane keep assistant is like drunk driver. The dealer told me, that I need to buy a newer car. I have been to dealer every month.
Corrective Action:
Under 50,000 miles all 4 wheel bearings needed to be replaced. Under 50,000 miles all 4 struts needed to be replaced. The door key would not work , the dealer had to fix the mechanism. The passenger window stops working suddenly, the dealer has to reset it all the time. The car braked in the middle of highway two time, I was lucky that no one hit me in the back. Under 65,000 miles control arm broke and did $8,400 damage. Car would not let me in on one of the parking, dealer could no help. Subaru from India was able to unlock the car and make it active again. Car lane keep assistant is like drunk driver. The dealer told me, that I need to buy a newer car. I have been to dealer every month.
Additional Notes:
Under 50,000 miles all 4 wheel bearings needed to be replaced. Under 50,000 miles all 4 struts needed to be replaced. The door key would not work , the dealer had to fix the mechanism. The passenger window stops working suddenly, the dealer has to reset it all the time. The car braked in the middle of highway two time, I was lucky that no one hit me in the back. Under 65,000 miles control arm broke and did $8,400 damage. Car would not let me in on one of the parking, dealer could no help. Subaru from India was able to unlock the car and make it active again. Car lane keep assistant is like drunk driver. The dealer told me, that I need to buy a newer car. I have been to dealer every month.
Mfg Campaign: 11524895
Recall Date: Jun 1, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car dies unexpectedly leaves you stranded when you lease expect it. Died on 9/1/22, 9/16/22, 9/25/22, 9/26/22 - took to dealer and issued a new battery. Most recently died on 5/24/23.
Corrective Action:
Car dies unexpectedly leaves you stranded when you lease expect it. Died on 9/1/22, 9/16/22, 9/25/22, 9/26/22 - took to dealer and issued a new battery. Most recently died on 5/24/23.
Additional Notes:
Car dies unexpectedly leaves you stranded when you lease expect it. Died on 9/1/22, 9/16/22, 9/25/22, 9/26/22 - took to dealer and issued a new battery. Most recently died on 5/24/23.
Mfg Campaign: 11523776
Recall Date: May 25, 2023
Subaru Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Subaru Outback. The contact stated while driving approximately 60 MPH, the vehicle inadvertently decelerated while the accelerator pedal remained depressed. The engine misfired and the vehicle stalled. The check engine warning light illuminated, then several other unknown warning lights illuminated. The contact was able to maneuver the vehicle off the roadway. The vehicle failed to restart. The contact stated that she purchased an OBD reader and diagnosed the vehicle and retrieved codes: P0177, P0174, P0102 and P0113. The vehicle was then towed to the dealer where it was diagnosed that the fuel pump and mass airflow sensor failed and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under the NHTSA Campaign Number: 20V218000 (Fuel System, Gasoline). The manufacturer was not notified of the failure and the contact was informed that she would be notified however, the contact had not received a response. The failure mileage was approximately 39,000.
Corrective Action:
The contact owns a 2019 Subaru Outback. The contact stated while driving approximately 60 MPH, the vehicle inadvertently decelerated while the accelerator pedal remained depressed. The engine misfired and the vehicle stalled. The check engine warning light illuminated, then several other unknown warning lights illuminated. The contact was able to maneuver the vehicle off the roadway. The vehicle failed to restart. The contact stated that she purchased an OBD reader and diagnosed the vehicle and retrieved codes: P0177, P0174, P0102 and P0113. The vehicle was then towed to the dealer where it was diagnosed that the fuel pump and mass airflow sensor failed and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under the NHTSA Campaign Number: 20V218000 (Fuel System, Gasoline). The manufacturer was not notified of the failure and the contact was informed that she would be notified however, the contact had not received a response. The failure mileage was approximately 39,000.
Additional Notes:
The contact owns a 2019 Subaru Outback. The contact stated while driving approximately 60 MPH, the vehicle inadvertently decelerated while the accelerator pedal remained depressed. The engine misfired and the vehicle stalled. The check engine warning light illuminated, then several other unknown warning lights illuminated. The contact was able to maneuver the vehicle off the roadway. The vehicle failed to restart. The contact stated that she purchased an OBD reader and diagnosed the vehicle and retrieved codes: P0177, P0174, P0102 and P0113. The vehicle was then towed to the dealer where it was diagnosed that the fuel pump and mass airflow sensor failed and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under the NHTSA Campaign Number: 20V218000 (Fuel System, Gasoline). The manufacturer was not notified of the failure and the contact was informed that she would be notified however, the contact had not received a response. The failure mileage was approximately 39,000.
Mfg Campaign: 11523727
Recall Date: May 24, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
After warming up my 2019 Subaru Outback, I heard a "pop" as soon as I got into the car. I noticed a vertical crack about 3" long near the center of the windshield. It grew as the day went on. I had it replaced by Safelite. The technician said it was caused by the heater built into the windshield.
Corrective Action:
After warming up my 2019 Subaru Outback, I heard a "pop" as soon as I got into the car. I noticed a vertical crack about 3" long near the center of the windshield. It grew as the day went on. I had it replaced by Safelite. The technician said it was caused by the heater built into the windshield.
Additional Notes:
After warming up my 2019 Subaru Outback, I heard a "pop" as soon as I got into the car. I noticed a vertical crack about 3" long near the center of the windshield. It grew as the day went on. I had it replaced by Safelite. The technician said it was caused by the heater built into the windshield.
Mfg Campaign: 11521969
Recall Date: May 15, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was parked in the garage, she noticed a 7-inch-long crack on the windshield located behind the rearview mirror. The contact stated that there was no indication of an external cause for the failure. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. Additionally, the contact sent pictures of the failure to the manufacturer. A case was opened. The failure mileage was approximately 37,000. The contact stated Subaru National replaced the windshield free of charge on 5/19/23.
Corrective Action:
The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was parked in the garage, she noticed a 7-inch-long crack on the windshield located behind the rearview mirror. The contact stated that there was no indication of an external cause for the failure. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. Additionally, the contact sent pictures of the failure to the manufacturer. A case was opened. The failure mileage was approximately 37,000. The contact stated Subaru National replaced the windshield free of charge on 5/19/23.
Additional Notes:
The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was parked in the garage, she noticed a 7-inch-long crack on the windshield located behind the rearview mirror. The contact stated that there was no indication of an external cause for the failure. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. Additionally, the contact sent pictures of the failure to the manufacturer. A case was opened. The failure mileage was approximately 37,000. The contact stated Subaru National replaced the windshield free of charge on 5/19/23.
Mfg Campaign: 11521678
Recall Date: May 12, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I own a 2019 Subaru Outback. In the past month, the battery drained in <15min while the car was turned off and locked (happened twice during a quick lunch and a grocery run). Dick Hannah Subaru Vancouver has diagnosed a chip malfuction (the chip keeps running while car is off and drains the battery). Autozone has verified independently that the battery itself is perfectly fine. It happened again while I was out hiking this past weekend and I almost got stuck in the wilderness which can be very dangerous. AND, I couldn't start it the next morning either! What is worse, Subaru of America has no ETA of the replacement chip due to shortage. So far, Subaru of America has not approved my request for free repair, free loaner vehicle, and extended warranty, despite multiple phone calls. I am extremely upset about their level of customer service and willingness to acknowledge the issue. In my opinion, there should be a recall as this can put consumers in a dangerous situation of being stuck somewhere.
Corrective Action:
I own a 2019 Subaru Outback. In the past month, the battery drained in <15min while the car was turned off and locked (happened twice during a quick lunch and a grocery run). Dick Hannah Subaru Vancouver has diagnosed a chip malfuction (the chip keeps running while car is off and drains the battery). Autozone has verified independently that the battery itself is perfectly fine. It happened again while I was out hiking this past weekend and I almost got stuck in the wilderness which can be very dangerous. AND, I couldn't start it the next morning either! What is worse, Subaru of America has no ETA of the replacement chip due to shortage. So far, Subaru of America has not approved my request for free repair, free loaner vehicle, and extended warranty, despite multiple phone calls. I am extremely upset about their level of customer service and willingness to acknowledge the issue. In my opinion, there should be a recall as this can put consumers in a dangerous situation of being stuck somewhere.
Additional Notes:
I own a 2019 Subaru Outback. In the past month, the battery drained in <15min while the car was turned off and locked (happened twice during a quick lunch and a grocery run). Dick Hannah Subaru Vancouver has diagnosed a chip malfuction (the chip keeps running while car is off and drains the battery). Autozone has verified independently that the battery itself is perfectly fine. It happened again while I was out hiking this past weekend and I almost got stuck in the wilderness which can be very dangerous. AND, I couldn't start it the next morning either! What is worse, Subaru of America has no ETA of the replacement chip due to shortage. So far, Subaru of America has not approved my request for free repair, free loaner vehicle, and extended warranty, despite multiple phone calls. I am extremely upset about their level of customer service and willingness to acknowledge the issue. In my opinion, there should be a recall as this can put consumers in a dangerous situation of being stuck somewhere.
Mfg Campaign: 11521453
Recall Date: May 10, 2023
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The car got stuck in 1st gear and shortly after a fire began between the engine and transmission. The car became fully engulfed and it blew up.
Corrective Action:
The car got stuck in 1st gear and shortly after a fire began between the engine and transmission. The car became fully engulfed and it blew up.
Additional Notes:
The car got stuck in 1st gear and shortly after a fire began between the engine and transmission. The car became fully engulfed and it blew up.
Mfg Campaign: 11520684
Recall Date: May 5, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The car got stuck in 1st gear and shortly after a fire began between the engine and transmission. The car became fully engulfed and it blew up.
Corrective Action:
The car got stuck in 1st gear and shortly after a fire began between the engine and transmission. The car became fully engulfed and it blew up.
Additional Notes:
The car got stuck in 1st gear and shortly after a fire began between the engine and transmission. The car became fully engulfed and it blew up.
Mfg Campaign: 11520684
Recall Date: May 5, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In the last 8 months, I have replaced the windshield twice. I assumed it was due to rock strikes but neither time was a strike mark present. The second time I heard a loud pop and an approximately 8-inch crack appeared. I believe the material is either defective or too thin, especially after reading about numerous similar incidents. Subaru's response is to try to sell a windshield warranty. What will happen if someone's windshield shatters completely while driving? The date below is the latest, but this also occurred last year around July/August.
Corrective Action:
In the last 8 months, I have replaced the windshield twice. I assumed it was due to rock strikes but neither time was a strike mark present. The second time I heard a loud pop and an approximately 8-inch crack appeared. I believe the material is either defective or too thin, especially after reading about numerous similar incidents. Subaru's response is to try to sell a windshield warranty. What will happen if someone's windshield shatters completely while driving? The date below is the latest, but this also occurred last year around July/August.
Additional Notes:
In the last 8 months, I have replaced the windshield twice. I assumed it was due to rock strikes but neither time was a strike mark present. The second time I heard a loud pop and an approximately 8-inch crack appeared. I believe the material is either defective or too thin, especially after reading about numerous similar incidents. Subaru's response is to try to sell a windshield warranty. What will happen if someone's windshield shatters completely while driving? The date below is the latest, but this also occurred last year around July/August.
Mfg Campaign: 11519903
Recall Date: May 1, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Display screen for radio, navigation, status has failed and is flashing on/off. Radio, navigation and other functions are not operable. First occurred in Fall 2022, dealer examined and diagnosed in Jan 2023. Repair replacement parts are indefinitely unavailable. There is not a committed schedule to repair/replace. This appears to be a widespread problem/defect with no known schedule to deliver parts for repair. The result is a vehicle that is dangerous to drive at night with flashing lights at this display panel. I write about this to add to the field of data and information about this problem with this model vehicle. Any assistance in expediting manufacturers attention to this is appreciated
Corrective Action:
Display screen for radio, navigation, status has failed and is flashing on/off. Radio, navigation and other functions are not operable. First occurred in Fall 2022, dealer examined and diagnosed in Jan 2023. Repair replacement parts are indefinitely unavailable. There is not a committed schedule to repair/replace. This appears to be a widespread problem/defect with no known schedule to deliver parts for repair. The result is a vehicle that is dangerous to drive at night with flashing lights at this display panel. I write about this to add to the field of data and information about this problem with this model vehicle. Any assistance in expediting manufacturers attention to this is appreciated
Additional Notes:
Display screen for radio, navigation, status has failed and is flashing on/off. Radio, navigation and other functions are not operable. First occurred in Fall 2022, dealer examined and diagnosed in Jan 2023. Repair replacement parts are indefinitely unavailable. There is not a committed schedule to repair/replace. This appears to be a widespread problem/defect with no known schedule to deliver parts for repair. The result is a vehicle that is dangerous to drive at night with flashing lights at this display panel. I write about this to add to the field of data and information about this problem with this model vehicle. Any assistance in expediting manufacturers attention to this is appreciated
Mfg Campaign: 11519710
Recall Date: Apr 30, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Display screen for radio, navigation, status has failed and is flashing on/off. Radio, navigation and other functions are not operable. First occurred in Fall 2022, dealer examined and diagnosed in Jan 2023. Repair replacement parts are indefinitely unavailable. There is not a committed schedule to repair/replace. This appears to be a widespread problem/defect with no known schedule to deliver parts for repair. The result is a vehicle that is dangerous to drive at night with flashing lights at this display panel. I write about this to add to the field of data and information about this problem with this model vehicle. Any assistance in expediting manufacturers attention to this is appreciated
Corrective Action:
Display screen for radio, navigation, status has failed and is flashing on/off. Radio, navigation and other functions are not operable. First occurred in Fall 2022, dealer examined and diagnosed in Jan 2023. Repair replacement parts are indefinitely unavailable. There is not a committed schedule to repair/replace. This appears to be a widespread problem/defect with no known schedule to deliver parts for repair. The result is a vehicle that is dangerous to drive at night with flashing lights at this display panel. I write about this to add to the field of data and information about this problem with this model vehicle. Any assistance in expediting manufacturers attention to this is appreciated
Additional Notes:
Display screen for radio, navigation, status has failed and is flashing on/off. Radio, navigation and other functions are not operable. First occurred in Fall 2022, dealer examined and diagnosed in Jan 2023. Repair replacement parts are indefinitely unavailable. There is not a committed schedule to repair/replace. This appears to be a widespread problem/defect with no known schedule to deliver parts for repair. The result is a vehicle that is dangerous to drive at night with flashing lights at this display panel. I write about this to add to the field of data and information about this problem with this model vehicle. Any assistance in expediting manufacturers attention to this is appreciated
Mfg Campaign: 11519710
Recall Date: Apr 30, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
the windsheild has cracked 4 times in one year for no apparent reason. It is available for inspection. the dealership confirmed that the windsheld did crack for no reason Inspected by dealership no warning signs. The windsheild has been replaced at the dealership each time.
Corrective Action:
the windsheild has cracked 4 times in one year for no apparent reason. It is available for inspection. the dealership confirmed that the windsheld did crack for no reason Inspected by dealership no warning signs. The windsheild has been replaced at the dealership each time.
Additional Notes:
the windsheild has cracked 4 times in one year for no apparent reason. It is available for inspection. the dealership confirmed that the windsheld did crack for no reason Inspected by dealership no warning signs. The windsheild has been replaced at the dealership each time.
Mfg Campaign: 11519381
Recall Date: Apr 28, 2023
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
SRS Safety Issue: 2019 Subaru OUTBACK Limited purchased New on Jun 2019 from Austin Subaru in Texas. NO Accident or minor collision AT ALL. SRS warning light illuminate since Jan 2023, three and half years after purchase. No other warning light illuminate before. Front Passenger Seat SRS malfunction and falsely detect present or absent of passenger. The on/off status even alters during the vehicle operations. The airbag may deactivate even though the seat is occupied. Such safety issue greatly increasing the risk of injury or potential death to the front passenger in case of accident. Repair hx: On March, 2023 Vehicle has been brought up to Brandon Tomes Subaru for diagnosis and service provider recommended to replace front passenger seat sensor. This issue has been informed Subaru American. Inc for safety concerns and requesting repair cost coverage. The case has been procrastinated till April and cost is not fully covered. After brought the vehicle to a local Auto-Repair shop to replace the Sensor and completed the calibration by an Subaru Technician, the SRS still persists. I am keeping working on repairing and expecting more cost. Strongly recommended RECALL for 2019 Subaru Outback SRS safety Issue. Similar recalled before 2015-18MY Forester: Occupant Detection Wiring Harness Inspection.
Corrective Action:
SRS Safety Issue: 2019 Subaru OUTBACK Limited purchased New on Jun 2019 from Austin Subaru in Texas. NO Accident or minor collision AT ALL. SRS warning light illuminate since Jan 2023, three and half years after purchase. No other warning light illuminate before. Front Passenger Seat SRS malfunction and falsely detect present or absent of passenger. The on/off status even alters during the vehicle operations. The airbag may deactivate even though the seat is occupied. Such safety issue greatly increasing the risk of injury or potential death to the front passenger in case of accident. Repair hx: On March, 2023 Vehicle has been brought up to Brandon Tomes Subaru for diagnosis and service provider recommended to replace front passenger seat sensor. This issue has been informed Subaru American. Inc for safety concerns and requesting repair cost coverage. The case has been procrastinated till April and cost is not fully covered. After brought the vehicle to a local Auto-Repair shop to replace the Sensor and completed the calibration by an Subaru Technician, the SRS still persists. I am keeping working on repairing and expecting more cost. Strongly recommended RECALL for 2019 Subaru Outback SRS safety Issue. Similar recalled before 2015-18MY Forester: Occupant Detection Wiring Harness Inspection.
Additional Notes:
SRS Safety Issue: 2019 Subaru OUTBACK Limited purchased New on Jun 2019 from Austin Subaru in Texas. NO Accident or minor collision AT ALL. SRS warning light illuminate since Jan 2023, three and half years after purchase. No other warning light illuminate before. Front Passenger Seat SRS malfunction and falsely detect present or absent of passenger. The on/off status even alters during the vehicle operations. The airbag may deactivate even though the seat is occupied. Such safety issue greatly increasing the risk of injury or potential death to the front passenger in case of accident. Repair hx: On March, 2023 Vehicle has been brought up to Brandon Tomes Subaru for diagnosis and service provider recommended to replace front passenger seat sensor. This issue has been informed Subaru American. Inc for safety concerns and requesting repair cost coverage. The case has been procrastinated till April and cost is not fully covered. After brought the vehicle to a local Auto-Repair shop to replace the Sensor and completed the calibration by an Subaru Technician, the SRS still persists. I am keeping working on repairing and expecting more cost. Strongly recommended RECALL for 2019 Subaru Outback SRS safety Issue. Similar recalled before 2015-18MY Forester: Occupant Detection Wiring Harness Inspection.
Mfg Campaign: 11518595
Recall Date: Apr 24, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car which is a 2019 Subaru ourback started having main computer display showing bubbles which then started randomly activating a touch and activating different menus of the car July of 2022. This pretty much renders the the main computer display useless which controls many of the car controls, through which the rear view camera is displayed and through which the phone connects for hands free calling. Because of the random touches, we can no longer pair a phone with the car as it would randomly call people due to the random activation of the touch sensors on the car. After researching this, I found out that this is called delamination and has been affecting all prior model years for which, apparently there is a nation al recall up to but not including my year car. I went to the Subaru dealer ship who informed me that up to a 1/3 of the cars they are seeing are there for the same reason. They asked me to contact the Subaru of America. After multiple visits to the dealership and the dealership sending pictures to the Subaru of America, I got an Email with a voucher for 1200$ towards replacement of the computer system. The problem is that I have been waiting since October of 2022 with a defective computer and there are no parts available for repair. Subaru can not even tell me when they may have a part and there is not intention of even giving a timeline. I am now driving a card who's computer is constantly activating touches which is one very distracting and is not doing any of the function that it is supposed to. The rear view camera is as if I was looking though fog and limits visibility. Doing a google search proves that this is a widespread problem. I am contacting you for help in resolving this issue and possible helping others with the same issue please.
Corrective Action:
My car which is a 2019 Subaru ourback started having main computer display showing bubbles which then started randomly activating a touch and activating different menus of the car July of 2022. This pretty much renders the the main computer display useless which controls many of the car controls, through which the rear view camera is displayed and through which the phone connects for hands free calling. Because of the random touches, we can no longer pair a phone with the car as it would randomly call people due to the random activation of the touch sensors on the car. After researching this, I found out that this is called delamination and has been affecting all prior model years for which, apparently there is a nation al recall up to but not including my year car. I went to the Subaru dealer ship who informed me that up to a 1/3 of the cars they are seeing are there for the same reason. They asked me to contact the Subaru of America. After multiple visits to the dealership and the dealership sending pictures to the Subaru of America, I got an Email with a voucher for 1200$ towards replacement of the computer system. The problem is that I have been waiting since October of 2022 with a defective computer and there are no parts available for repair. Subaru can not even tell me when they may have a part and there is not intention of even giving a timeline. I am now driving a card who's computer is constantly activating touches which is one very distracting and is not doing any of the function that it is supposed to. The rear view camera is as if I was looking though fog and limits visibility. Doing a google search proves that this is a widespread problem. I am contacting you for help in resolving this issue and possible helping others with the same issue please.
Additional Notes:
My car which is a 2019 Subaru ourback started having main computer display showing bubbles which then started randomly activating a touch and activating different menus of the car July of 2022. This pretty much renders the the main computer display useless which controls many of the car controls, through which the rear view camera is displayed and through which the phone connects for hands free calling. Because of the random touches, we can no longer pair a phone with the car as it would randomly call people due to the random activation of the touch sensors on the car. After researching this, I found out that this is called delamination and has been affecting all prior model years for which, apparently there is a nation al recall up to but not including my year car. I went to the Subaru dealer ship who informed me that up to a 1/3 of the cars they are seeing are there for the same reason. They asked me to contact the Subaru of America. After multiple visits to the dealership and the dealership sending pictures to the Subaru of America, I got an Email with a voucher for 1200$ towards replacement of the computer system. The problem is that I have been waiting since October of 2022 with a defective computer and there are no parts available for repair. Subaru can not even tell me when they may have a part and there is not intention of even giving a timeline. I am now driving a card who's computer is constantly activating touches which is one very distracting and is not doing any of the function that it is supposed to. The rear view camera is as if I was looking though fog and limits visibility. Doing a google search proves that this is a widespread problem. I am contacting you for help in resolving this issue and possible helping others with the same issue please.
Mfg Campaign: 11518765
Recall Date: Apr 24, 2023
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Valencia, CA • 36 yrs
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