Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-20
Recall Date: Apr 16, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUH-93
Recall Date: Jun 26, 2019
Consumer Complaints
1.3K ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield of the car just spontaneously cracked starting down at the wiper blades and extending up and across the windshield about 24 inches
Corrective Action:
The windshield of the car just spontaneously cracked starting down at the wiper blades and extending up and across the windshield about 24 inches
Additional Notes:
The windshield of the car just spontaneously cracked starting down at the wiper blades and extending up and across the windshield about 24 inches
Mfg Campaign: 11432845
Recall Date: Sep 13, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact's husband owns a 2019 Subaru Outback. The contact stated that while driving at 30 MPH, she heard an abnormal, popping noise emit from the vehicle and noticed that a crack had formed on the bottom passenger’s side of the windshield without incident. The contact stated that the crack spread horizontally over to the driver’s side of the windshield. The contact stated that the crack obstructed her vision while driving the vehicle. The contact initially called the dealer where she purchased the vehicle and was informed that the repair would not be covered under warranty. The contact was then referred to Tom Wood Subaru (3300 E 96th St, Indianapolis, IN 46240) where she was given an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 36,000.
Corrective Action:
The contact's husband owns a 2019 Subaru Outback. The contact stated that while driving at 30 MPH, she heard an abnormal, popping noise emit from the vehicle and noticed that a crack had formed on the bottom passenger’s side of the windshield without incident. The contact stated that the crack spread horizontally over to the driver’s side of the windshield. The contact stated that the crack obstructed her vision while driving the vehicle. The contact initially called the dealer where she purchased the vehicle and was informed that the repair would not be covered under warranty. The contact was then referred to Tom Wood Subaru (3300 E 96th St, Indianapolis, IN 46240) where she was given an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 36,000.
Additional Notes:
The contact's husband owns a 2019 Subaru Outback. The contact stated that while driving at 30 MPH, she heard an abnormal, popping noise emit from the vehicle and noticed that a crack had formed on the bottom passenger’s side of the windshield without incident. The contact stated that the crack spread horizontally over to the driver’s side of the windshield. The contact stated that the crack obstructed her vision while driving the vehicle. The contact initially called the dealer where she purchased the vehicle and was informed that the repair would not be covered under warranty. The contact was then referred to Tom Wood Subaru (3300 E 96th St, Indianapolis, IN 46240) where she was given an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 36,000.
Mfg Campaign: 11432252
Recall Date: Sep 9, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery in my 2019 Subaru Outback died without warning, just under 13,000 miles, on Aug. 26, 2021. AAA replaced the battery, which had only 3.7 volts remaining, at a cost of $156 for a 6-year battery. Exactly one week later, on Sept. 2, 2021, my new battery died. Another call to AAA, whose technician said the new battery was completely drained. He jumped the battery for me and checked the starter and alternator, which were fine. I drove directly to the Subaru dealer yesterday afternoon and they still have my car. I don't know for certain what the problem is, but based on owner complaints (and a class-action suit) I found online it appears that the problem is in the CAN unit, which in 2015-2020 Outbacks (and other Subarus as well) fails to put the car's electrical system to sleep when the engine isn't running, thereby draining the battery. I am very afraid of being stranded without the ability to get help quickly.
Corrective Action:
The battery in my 2019 Subaru Outback died without warning, just under 13,000 miles, on Aug. 26, 2021. AAA replaced the battery, which had only 3.7 volts remaining, at a cost of $156 for a 6-year battery. Exactly one week later, on Sept. 2, 2021, my new battery died. Another call to AAA, whose technician said the new battery was completely drained. He jumped the battery for me and checked the starter and alternator, which were fine. I drove directly to the Subaru dealer yesterday afternoon and they still have my car. I don't know for certain what the problem is, but based on owner complaints (and a class-action suit) I found online it appears that the problem is in the CAN unit, which in 2015-2020 Outbacks (and other Subarus as well) fails to put the car's electrical system to sleep when the engine isn't running, thereby draining the battery. I am very afraid of being stranded without the ability to get help quickly.
Additional Notes:
The battery in my 2019 Subaru Outback died without warning, just under 13,000 miles, on Aug. 26, 2021. AAA replaced the battery, which had only 3.7 volts remaining, at a cost of $156 for a 6-year battery. Exactly one week later, on Sept. 2, 2021, my new battery died. Another call to AAA, whose technician said the new battery was completely drained. He jumped the battery for me and checked the starter and alternator, which were fine. I drove directly to the Subaru dealer yesterday afternoon and they still have my car. I don't know for certain what the problem is, but based on owner complaints (and a class-action suit) I found online it appears that the problem is in the CAN unit, which in 2015-2020 Outbacks (and other Subarus as well) fails to put the car's electrical system to sleep when the engine isn't running, thereby draining the battery. I am very afraid of being stranded without the ability to get help quickly.
Mfg Campaign: 11431610
Recall Date: Sep 3, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Front windshield has cracked 3 times from bottom, goes up and across to halfway point when driving on freeway after a stone is kicked up.
Corrective Action:
Front windshield has cracked 3 times from bottom, goes up and across to halfway point when driving on freeway after a stone is kicked up.
Additional Notes:
Front windshield has cracked 3 times from bottom, goes up and across to halfway point when driving on freeway after a stone is kicked up.
Mfg Campaign: 11431040
Recall Date: Aug 30, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Not sure if it’s the battery itself or the alternator but the battery keeps draining and I have to keep calling to have the vehicle jump started. The vehicle is available for inspection and safety will be of concern if this continues to happen and I am out on the road somewhere remote. The dealer offered to test the battery but did not confirm the issue has occurred in other vehicles. There were no warning lights nor messages.
Corrective Action:
Not sure if it’s the battery itself or the alternator but the battery keeps draining and I have to keep calling to have the vehicle jump started. The vehicle is available for inspection and safety will be of concern if this continues to happen and I am out on the road somewhere remote. The dealer offered to test the battery but did not confirm the issue has occurred in other vehicles. There were no warning lights nor messages.
Additional Notes:
Not sure if it’s the battery itself or the alternator but the battery keeps draining and I have to keep calling to have the vehicle jump started. The vehicle is available for inspection and safety will be of concern if this continues to happen and I am out on the road somewhere remote. The dealer offered to test the battery but did not confirm the issue has occurred in other vehicles. There were no warning lights nor messages.
Mfg Campaign: 11430750
Recall Date: Aug 27, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Not sure if it’s the battery itself or the alternator but the battery keeps draining and I have to keep calling to have the vehicle jump started. The vehicle is available for inspection and safety will be of concern if this continues to happen and I am out on the road somewhere remote. The dealer offered to test the battery but did not confirm the issue has occurred in other vehicles. There were no warning lights nor messages.
Corrective Action:
Not sure if it’s the battery itself or the alternator but the battery keeps draining and I have to keep calling to have the vehicle jump started. The vehicle is available for inspection and safety will be of concern if this continues to happen and I am out on the road somewhere remote. The dealer offered to test the battery but did not confirm the issue has occurred in other vehicles. There were no warning lights nor messages.
Additional Notes:
Not sure if it’s the battery itself or the alternator but the battery keeps draining and I have to keep calling to have the vehicle jump started. The vehicle is available for inspection and safety will be of concern if this continues to happen and I am out on the road somewhere remote. The dealer offered to test the battery but did not confirm the issue has occurred in other vehicles. There were no warning lights nor messages.
Mfg Campaign: 11430750
Recall Date: Aug 27, 2021
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
I bought the 2019 Subaru Outback less than 2 months ago. While driving either on the street or on the freeway at reasonable speeds, the car will suddenly without warning veer to the left or right causing me to believe I was about to lose control. At first I thought I hit a pothole or some other road hazard. There is nothing that I can see on the road to cause this.This is occurring once every other time I drive the car. I looked online and noticed many other complaints which are exactly the same as mine.This is very dangerous as this veering can cause a serious accident. I spoke with Subaru and am now trying to have it looked at since it is still under warranty. There were no warning lights, etc. Please look into this safety concern.
Corrective Action:
I bought the 2019 Subaru Outback less than 2 months ago. While driving either on the street or on the freeway at reasonable speeds, the car will suddenly without warning veer to the left or right causing me to believe I was about to lose control. At first I thought I hit a pothole or some other road hazard. There is nothing that I can see on the road to cause this.This is occurring once every other time I drive the car. I looked online and noticed many other complaints which are exactly the same as mine.This is very dangerous as this veering can cause a serious accident. I spoke with Subaru and am now trying to have it looked at since it is still under warranty. There were no warning lights, etc. Please look into this safety concern.
Additional Notes:
I bought the 2019 Subaru Outback less than 2 months ago. While driving either on the street or on the freeway at reasonable speeds, the car will suddenly without warning veer to the left or right causing me to believe I was about to lose control. At first I thought I hit a pothole or some other road hazard. There is nothing that I can see on the road to cause this.This is occurring once every other time I drive the car. I looked online and noticed many other complaints which are exactly the same as mine.This is very dangerous as this veering can cause a serious accident. I spoke with Subaru and am now trying to have it looked at since it is still under warranty. There were no warning lights, etc. Please look into this safety concern.
Mfg Campaign: 11429931
Recall Date: Aug 20, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery has drained six times since April 15, 2021. Available for inspection upon request. Risk factors for safety: unable to get husband and mother to medical appointments; unable to leave residence for ANY reason; potential for stranding in unsafe areas. Problem has been addressed with dealership who has not identified a specific problem, from June 11, 2021. No inspection by anyone other than service department at dealership who stated "Inspected customer concern, found battery and charging system testing good, found no parasitic draw for power. Found vehicle operating as designed (June 11, 2021). Of course battery was charged after it was driven 60 miles to dealership! There have been NO warnings of any kind. First of six failures occurred on April 15, 2021.
Corrective Action:
The battery has drained six times since April 15, 2021. Available for inspection upon request. Risk factors for safety: unable to get husband and mother to medical appointments; unable to leave residence for ANY reason; potential for stranding in unsafe areas. Problem has been addressed with dealership who has not identified a specific problem, from June 11, 2021. No inspection by anyone other than service department at dealership who stated "Inspected customer concern, found battery and charging system testing good, found no parasitic draw for power. Found vehicle operating as designed (June 11, 2021). Of course battery was charged after it was driven 60 miles to dealership! There have been NO warnings of any kind. First of six failures occurred on April 15, 2021.
Additional Notes:
The battery has drained six times since April 15, 2021. Available for inspection upon request. Risk factors for safety: unable to get husband and mother to medical appointments; unable to leave residence for ANY reason; potential for stranding in unsafe areas. Problem has been addressed with dealership who has not identified a specific problem, from June 11, 2021. No inspection by anyone other than service department at dealership who stated "Inspected customer concern, found battery and charging system testing good, found no parasitic draw for power. Found vehicle operating as designed (June 11, 2021). Of course battery was charged after it was driven 60 miles to dealership! There have been NO warnings of any kind. First of six failures occurred on April 15, 2021.
Mfg Campaign: 11429209
Recall Date: Aug 16, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked while driving. Within a few minutes the crack line on the windshield had moved in all directions and some parts are in a 'shattered' pattern. In all of my years of driving (44 licensed years) I have never experienced a cracked windshield and discovered that this is a defect of the manufacturer. For Subaru to claim they are one of the safest vehicles on the road, overlooking the importance of the windshield is ludicrous.
Corrective Action:
Windshield cracked while driving. Within a few minutes the crack line on the windshield had moved in all directions and some parts are in a 'shattered' pattern. In all of my years of driving (44 licensed years) I have never experienced a cracked windshield and discovered that this is a defect of the manufacturer. For Subaru to claim they are one of the safest vehicles on the road, overlooking the importance of the windshield is ludicrous.
Additional Notes:
Windshield cracked while driving. Within a few minutes the crack line on the windshield had moved in all directions and some parts are in a 'shattered' pattern. In all of my years of driving (44 licensed years) I have never experienced a cracked windshield and discovered that this is a defect of the manufacturer. For Subaru to claim they are one of the safest vehicles on the road, overlooking the importance of the windshield is ludicrous.
Mfg Campaign: 11429305
Recall Date: Aug 16, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Certain year models of Subaru vehicles suffer from ‘sudden and unexpected acceleration’. We know since it has happened to us and, research shows, many, many other people. Waiting for the automatic garage door to open, the vehicle experienced the sudden and uncontrollable acceleration. This resulted in extensive damage to the vehicle, garage and contents in the garage. What will Subaru do when this happens at a crosswalk?
Corrective Action:
Certain year models of Subaru vehicles suffer from ‘sudden and unexpected acceleration’. We know since it has happened to us and, research shows, many, many other people. Waiting for the automatic garage door to open, the vehicle experienced the sudden and uncontrollable acceleration. This resulted in extensive damage to the vehicle, garage and contents in the garage. What will Subaru do when this happens at a crosswalk?
Additional Notes:
Certain year models of Subaru vehicles suffer from ‘sudden and unexpected acceleration’. We know since it has happened to us and, research shows, many, many other people. Waiting for the automatic garage door to open, the vehicle experienced the sudden and uncontrollable acceleration. This resulted in extensive damage to the vehicle, garage and contents in the garage. What will Subaru do when this happens at a crosswalk?
Mfg Campaign: 11428666
Recall Date: Aug 11, 2021
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Certain year models of Subaru vehicles suffer from ‘sudden and unexpected acceleration’. We know since it has happened to us and, research shows, many, many other people. Waiting for the automatic garage door to open, the vehicle experienced the sudden and uncontrollable acceleration. This resulted in extensive damage to the vehicle, garage and contents in the garage. What will Subaru do when this happens at a crosswalk?
Corrective Action:
Certain year models of Subaru vehicles suffer from ‘sudden and unexpected acceleration’. We know since it has happened to us and, research shows, many, many other people. Waiting for the automatic garage door to open, the vehicle experienced the sudden and uncontrollable acceleration. This resulted in extensive damage to the vehicle, garage and contents in the garage. What will Subaru do when this happens at a crosswalk?
Additional Notes:
Certain year models of Subaru vehicles suffer from ‘sudden and unexpected acceleration’. We know since it has happened to us and, research shows, many, many other people. Waiting for the automatic garage door to open, the vehicle experienced the sudden and uncontrollable acceleration. This resulted in extensive damage to the vehicle, garage and contents in the garage. What will Subaru do when this happens at a crosswalk?
Mfg Campaign: 11428666
Recall Date: Aug 11, 2021
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Certain year models of Subaru vehicles suffer from ‘sudden and unexpected acceleration’. We know since it has happened to us and, research shows, many, many other people. Waiting for the automatic garage door to open, the vehicle experienced the sudden and uncontrollable acceleration. This resulted in extensive damage to the vehicle, garage and contents in the garage. What will Subaru do when this happens at a crosswalk?
Corrective Action:
Certain year models of Subaru vehicles suffer from ‘sudden and unexpected acceleration’. We know since it has happened to us and, research shows, many, many other people. Waiting for the automatic garage door to open, the vehicle experienced the sudden and uncontrollable acceleration. This resulted in extensive damage to the vehicle, garage and contents in the garage. What will Subaru do when this happens at a crosswalk?
Additional Notes:
Certain year models of Subaru vehicles suffer from ‘sudden and unexpected acceleration’. We know since it has happened to us and, research shows, many, many other people. Waiting for the automatic garage door to open, the vehicle experienced the sudden and uncontrollable acceleration. This resulted in extensive damage to the vehicle, garage and contents in the garage. What will Subaru do when this happens at a crosswalk?
Mfg Campaign: 11428666
Recall Date: Aug 11, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield started to crack and we have no recollection of any impact on it.
Corrective Action:
The windshield started to crack and we have no recollection of any impact on it.
Additional Notes:
The windshield started to crack and we have no recollection of any impact on it.
Mfg Campaign: 11428465
Recall Date: Aug 10, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My battery died overnight . I jumó started and took it to Subaru who said I needed a new battery . My car has 28k miles and under 3 years since I bought it . They replace the battery and same thing happened 2 days later . I keep having to jumó start my car every other day and they don’t seem to know what the problem is .
Corrective Action:
My battery died overnight . I jumó started and took it to Subaru who said I needed a new battery . My car has 28k miles and under 3 years since I bought it . They replace the battery and same thing happened 2 days later . I keep having to jumó start my car every other day and they don’t seem to know what the problem is .
Additional Notes:
My battery died overnight . I jumó started and took it to Subaru who said I needed a new battery . My car has 28k miles and under 3 years since I bought it . They replace the battery and same thing happened 2 days later . I keep having to jumó start my car every other day and they don’t seem to know what the problem is .
Mfg Campaign: 11428136
Recall Date: Aug 7, 2021
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My battery died overnight . I jumó started and took it to Subaru who said I needed a new battery . My car has 28k miles and under 3 years since I bought it . They replace the battery and same thing happened 2 days later . I keep having to jumó start my car every other day and they don’t seem to know what the problem is .
Corrective Action:
My battery died overnight . I jumó started and took it to Subaru who said I needed a new battery . My car has 28k miles and under 3 years since I bought it . They replace the battery and same thing happened 2 days later . I keep having to jumó start my car every other day and they don’t seem to know what the problem is .
Additional Notes:
My battery died overnight . I jumó started and took it to Subaru who said I needed a new battery . My car has 28k miles and under 3 years since I bought it . They replace the battery and same thing happened 2 days later . I keep having to jumó start my car every other day and they don’t seem to know what the problem is .
Mfg Campaign: 11428136
Recall Date: Aug 7, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My battery died overnight . I jumó started and took it to Subaru who said I needed a new battery . My car has 28k miles and under 3 years since I bought it . They replace the battery and same thing happened 2 days later . I keep having to jumó start my car every other day and they don’t seem to know what the problem is .
Corrective Action:
My battery died overnight . I jumó started and took it to Subaru who said I needed a new battery . My car has 28k miles and under 3 years since I bought it . They replace the battery and same thing happened 2 days later . I keep having to jumó start my car every other day and they don’t seem to know what the problem is .
Additional Notes:
My battery died overnight . I jumó started and took it to Subaru who said I needed a new battery . My car has 28k miles and under 3 years since I bought it . They replace the battery and same thing happened 2 days later . I keep having to jumó start my car every other day and they don’t seem to know what the problem is .
Mfg Campaign: 11428136
Recall Date: Aug 7, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Less than a month after purchasing vehicle a chip on passenger side of windshield occurred, probably from a rock kicked up from road. I never bothered to get it fixed as it didn’t effect my ability to operate vehicle. On 07/25/2021 a rock struck the windshield. The next morning I discovered a large crack near the rear view mirror. On 07/28/2021, I had the windshield replaced. Several days later another rock struck the windshield on the driver’s side, and caused a chip, which was directly in my field of vision. I brought it back and they repaired the damage.
Corrective Action:
Less than a month after purchasing vehicle a chip on passenger side of windshield occurred, probably from a rock kicked up from road. I never bothered to get it fixed as it didn’t effect my ability to operate vehicle. On 07/25/2021 a rock struck the windshield. The next morning I discovered a large crack near the rear view mirror. On 07/28/2021, I had the windshield replaced. Several days later another rock struck the windshield on the driver’s side, and caused a chip, which was directly in my field of vision. I brought it back and they repaired the damage.
Additional Notes:
Less than a month after purchasing vehicle a chip on passenger side of windshield occurred, probably from a rock kicked up from road. I never bothered to get it fixed as it didn’t effect my ability to operate vehicle. On 07/25/2021 a rock struck the windshield. The next morning I discovered a large crack near the rear view mirror. On 07/28/2021, I had the windshield replaced. Several days later another rock struck the windshield on the driver’s side, and caused a chip, which was directly in my field of vision. I brought it back and they repaired the damage.
Mfg Campaign: 11428165
Recall Date: Aug 7, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In Oct 2020 (12055 mi) and June 2021 (17059 mi) the battery drained overnight while parked in the garage. I was able to jump it the first time. Second time it had to be towed. Dealer replaced the battery both times.
Corrective Action:
In Oct 2020 (12055 mi) and June 2021 (17059 mi) the battery drained overnight while parked in the garage. I was able to jump it the first time. Second time it had to be towed. Dealer replaced the battery both times.
Additional Notes:
In Oct 2020 (12055 mi) and June 2021 (17059 mi) the battery drained overnight while parked in the garage. I was able to jump it the first time. Second time it had to be towed. Dealer replaced the battery both times.
Mfg Campaign: 11428177
Recall Date: Aug 7, 2021
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, the steering wheel would tighten and oversteer while switching lanes without warning. The contact stated that excessive force was needed to regain complete control of the vehicle after the failure. The contact had taken the vehicle to an independent mechanic who was unable to determine the cause of the failure. Neither the manufacturer nor the dealer was made aware of the failure. The vehicle had to be repaired. The failure mileage was approximately 9,000.
Corrective Action:
The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, the steering wheel would tighten and oversteer while switching lanes without warning. The contact stated that excessive force was needed to regain complete control of the vehicle after the failure. The contact had taken the vehicle to an independent mechanic who was unable to determine the cause of the failure. Neither the manufacturer nor the dealer was made aware of the failure. The vehicle had to be repaired. The failure mileage was approximately 9,000.
Additional Notes:
The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, the steering wheel would tighten and oversteer while switching lanes without warning. The contact stated that excessive force was needed to regain complete control of the vehicle after the failure. The contact had taken the vehicle to an independent mechanic who was unable to determine the cause of the failure. Neither the manufacturer nor the dealer was made aware of the failure. The vehicle had to be repaired. The failure mileage was approximately 9,000.
Mfg Campaign: 11427864
Recall Date: Aug 5, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2019 Subaru Outback. The contact stated that while attempting to start the vehicle, the battery was drained, and the vehicle would not start-up. The vehicle required a jump start each time the failure occurred. The vehicle was taken to an independent mechanic and diagnosed that there was no failure with the battery. The vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2019 Subaru Outback. The contact stated that while attempting to start the vehicle, the battery was drained, and the vehicle would not start-up. The vehicle required a jump start each time the failure occurred. The vehicle was taken to an independent mechanic and diagnosed that there was no failure with the battery. The vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2019 Subaru Outback. The contact stated that while attempting to start the vehicle, the battery was drained, and the vehicle would not start-up. The vehicle required a jump start each time the failure occurred. The vehicle was taken to an independent mechanic and diagnosed that there was no failure with the battery. The vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11427880
Recall Date: Aug 5, 2021
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