Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-20
Recall Date: Apr 16, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUH-93
Recall Date: Jun 26, 2019
Consumer Complaints
1.3K ComplaintsSubaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Three windshields have now cracked beyond repair and needed to be replaced with barely 33,000 miles on the vehicle. The first replacement was done in July 2019 when the car was barely six months old. The second replacement was done in April 2021, barely two months ago. That third windshield cracked the second week of June 2021. It is currently scheduled for replacement.
Corrective Action:
Three windshields have now cracked beyond repair and needed to be replaced with barely 33,000 miles on the vehicle. The first replacement was done in July 2019 when the car was barely six months old. The second replacement was done in April 2021, barely two months ago. That third windshield cracked the second week of June 2021. It is currently scheduled for replacement.
Additional Notes:
Three windshields have now cracked beyond repair and needed to be replaced with barely 33,000 miles on the vehicle. The first replacement was done in July 2019 when the car was barely six months old. The second replacement was done in April 2021, barely two months ago. That third windshield cracked the second week of June 2021. It is currently scheduled for replacement.
Mfg Campaign: 11420635
Recall Date: Jun 11, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2019 Subaru Outback. The contact stated while entering the vehicle after a short drive to the store he noticed a crack near the front passenger’s side of the windshield. The contact stated that there was no impact on the windshield to cause the damage. The contact stated it had started raining for a short time while he was in the store. Once he returned to the vehicle he noticed the crack. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was not provided.
Corrective Action:
The contact owns a 2019 Subaru Outback. The contact stated while entering the vehicle after a short drive to the store he noticed a crack near the front passenger’s side of the windshield. The contact stated that there was no impact on the windshield to cause the damage. The contact stated it had started raining for a short time while he was in the store. Once he returned to the vehicle he noticed the crack. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was not provided.
Additional Notes:
The contact owns a 2019 Subaru Outback. The contact stated while entering the vehicle after a short drive to the store he noticed a crack near the front passenger’s side of the windshield. The contact stated that there was no impact on the windshield to cause the damage. The contact stated it had started raining for a short time while he was in the store. Once he returned to the vehicle he noticed the crack. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was not provided.
Mfg Campaign: 11420340
Recall Date: Jun 9, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In February 2021 I noticed that there was a long crack developing in my windshield - literally not there the night before - and there was no chip or location of rock impact, it simply cracked from the very top of the windshield.
Corrective Action:
In February 2021 I noticed that there was a long crack developing in my windshield - literally not there the night before - and there was no chip or location of rock impact, it simply cracked from the very top of the windshield.
Additional Notes:
In February 2021 I noticed that there was a long crack developing in my windshield - literally not there the night before - and there was no chip or location of rock impact, it simply cracked from the very top of the windshield.
Mfg Campaign: 11420167
Recall Date: Jun 8, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While sitting at a stoplight, I heard a loud cracking sound and noticed a large crack had begun to form from the side of the windshield. Nothing had fallen onto, or hit the windshield, it seemed to just crack for no apparent reason.
Corrective Action:
While sitting at a stoplight, I heard a loud cracking sound and noticed a large crack had begun to form from the side of the windshield. Nothing had fallen onto, or hit the windshield, it seemed to just crack for no apparent reason.
Additional Notes:
While sitting at a stoplight, I heard a loud cracking sound and noticed a large crack had begun to form from the side of the windshield. Nothing had fallen onto, or hit the windshield, it seemed to just crack for no apparent reason.
Mfg Campaign: 11420188
Recall Date: Jun 8, 2021
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Drove into the Walgreen's parking lot, made several low speed turns to arrive at the west side of the building. Pulled into an empty parking space. Entered parking space at very low rate of speed and proceeded to brake to a full stop. Moved shift lever with the intent to move transmission from Drive to Park and despite my foot still being on the brake, the car suddenly lurched forward, drove over the curb and sidewalk, crossed sidewalk and hit the side of the store (a brick wall). Car bounced back to a midpoint of the sidewalk. Engine was still running but car came to a full stop. I turned off the engine. Two Walgreen employees came out to see if I was OK (they heard the impact). I told them I was but later my chest hurt and I found a bruise suggesting impact with the steering wheel. Entire front of car is damaged. There were no warning notifications from the car (no parking or forward collision warnings). My right foot never left the brake pedal. The "unexpected acceleration" lunge forward occurred with the attempted shift of the transmission from Drive to Park. The transmission ended up being in Neutral when the car finally stopped moving. Floor mat was in the normal position, secured by the built-in pins, had not shifted and was not near the brake or accelerator (gas) pedal. Cruise control was not turned on. This was a routine trip to a local store.
Corrective Action:
Drove into the Walgreen's parking lot, made several low speed turns to arrive at the west side of the building. Pulled into an empty parking space. Entered parking space at very low rate of speed and proceeded to brake to a full stop. Moved shift lever with the intent to move transmission from Drive to Park and despite my foot still being on the brake, the car suddenly lurched forward, drove over the curb and sidewalk, crossed sidewalk and hit the side of the store (a brick wall). Car bounced back to a midpoint of the sidewalk. Engine was still running but car came to a full stop. I turned off the engine. Two Walgreen employees came out to see if I was OK (they heard the impact). I told them I was but later my chest hurt and I found a bruise suggesting impact with the steering wheel. Entire front of car is damaged. There were no warning notifications from the car (no parking or forward collision warnings). My right foot never left the brake pedal. The "unexpected acceleration" lunge forward occurred with the attempted shift of the transmission from Drive to Park. The transmission ended up being in Neutral when the car finally stopped moving. Floor mat was in the normal position, secured by the built-in pins, had not shifted and was not near the brake or accelerator (gas) pedal. Cruise control was not turned on. This was a routine trip to a local store.
Additional Notes:
Drove into the Walgreen's parking lot, made several low speed turns to arrive at the west side of the building. Pulled into an empty parking space. Entered parking space at very low rate of speed and proceeded to brake to a full stop. Moved shift lever with the intent to move transmission from Drive to Park and despite my foot still being on the brake, the car suddenly lurched forward, drove over the curb and sidewalk, crossed sidewalk and hit the side of the store (a brick wall). Car bounced back to a midpoint of the sidewalk. Engine was still running but car came to a full stop. I turned off the engine. Two Walgreen employees came out to see if I was OK (they heard the impact). I told them I was but later my chest hurt and I found a bruise suggesting impact with the steering wheel. Entire front of car is damaged. There were no warning notifications from the car (no parking or forward collision warnings). My right foot never left the brake pedal. The "unexpected acceleration" lunge forward occurred with the attempted shift of the transmission from Drive to Park. The transmission ended up being in Neutral when the car finally stopped moving. Floor mat was in the normal position, secured by the built-in pins, had not shifted and was not near the brake or accelerator (gas) pedal. Cruise control was not turned on. This was a routine trip to a local store.
Mfg Campaign: 11419921
Recall Date: Jun 7, 2021
Subaru Of America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Drove into the Walgreen's parking lot, made several low speed turns to arrive at the west side of the building. Pulled into an empty parking space. Entered parking space at very low rate of speed and proceeded to brake to a full stop. Moved shift lever with the intent to move transmission from Drive to Park and despite my foot still being on the brake, the car suddenly lurched forward, drove over the curb and sidewalk, crossed sidewalk and hit the side of the store (a brick wall). Car bounced back to a midpoint of the sidewalk. Engine was still running but car came to a full stop. I turned off the engine. Two Walgreen employees came out to see if I was OK (they heard the impact). I told them I was but later my chest hurt and I found a bruise suggesting impact with the steering wheel. Entire front of car is damaged. There were no warning notifications from the car (no parking or forward collision warnings). My right foot never left the brake pedal. The "unexpected acceleration" lunge forward occurred with the attempted shift of the transmission from Drive to Park. The transmission ended up being in Neutral when the car finally stopped moving. Floor mat was in the normal position, secured by the built-in pins, had not shifted and was not near the brake or accelerator (gas) pedal. Cruise control was not turned on. This was a routine trip to a local store.
Corrective Action:
Drove into the Walgreen's parking lot, made several low speed turns to arrive at the west side of the building. Pulled into an empty parking space. Entered parking space at very low rate of speed and proceeded to brake to a full stop. Moved shift lever with the intent to move transmission from Drive to Park and despite my foot still being on the brake, the car suddenly lurched forward, drove over the curb and sidewalk, crossed sidewalk and hit the side of the store (a brick wall). Car bounced back to a midpoint of the sidewalk. Engine was still running but car came to a full stop. I turned off the engine. Two Walgreen employees came out to see if I was OK (they heard the impact). I told them I was but later my chest hurt and I found a bruise suggesting impact with the steering wheel. Entire front of car is damaged. There were no warning notifications from the car (no parking or forward collision warnings). My right foot never left the brake pedal. The "unexpected acceleration" lunge forward occurred with the attempted shift of the transmission from Drive to Park. The transmission ended up being in Neutral when the car finally stopped moving. Floor mat was in the normal position, secured by the built-in pins, had not shifted and was not near the brake or accelerator (gas) pedal. Cruise control was not turned on. This was a routine trip to a local store.
Additional Notes:
Drove into the Walgreen's parking lot, made several low speed turns to arrive at the west side of the building. Pulled into an empty parking space. Entered parking space at very low rate of speed and proceeded to brake to a full stop. Moved shift lever with the intent to move transmission from Drive to Park and despite my foot still being on the brake, the car suddenly lurched forward, drove over the curb and sidewalk, crossed sidewalk and hit the side of the store (a brick wall). Car bounced back to a midpoint of the sidewalk. Engine was still running but car came to a full stop. I turned off the engine. Two Walgreen employees came out to see if I was OK (they heard the impact). I told them I was but later my chest hurt and I found a bruise suggesting impact with the steering wheel. Entire front of car is damaged. There were no warning notifications from the car (no parking or forward collision warnings). My right foot never left the brake pedal. The "unexpected acceleration" lunge forward occurred with the attempted shift of the transmission from Drive to Park. The transmission ended up being in Neutral when the car finally stopped moving. Floor mat was in the normal position, secured by the built-in pins, had not shifted and was not near the brake or accelerator (gas) pedal. Cruise control was not turned on. This was a routine trip to a local store.
Mfg Campaign: 11419921
Recall Date: Jun 7, 2021
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Windshield seemingly cracked without any provocation/collision. Crack occurred while vehicle was parked away from traffic, and requires windshield replacement.
Corrective Action:
Windshield seemingly cracked without any provocation/collision. Crack occurred while vehicle was parked away from traffic, and requires windshield replacement.
Additional Notes:
Windshield seemingly cracked without any provocation/collision. Crack occurred while vehicle was parked away from traffic, and requires windshield replacement.
Mfg Campaign: 11419741
Recall Date: Jun 5, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield seemingly cracked without any provocation/collision. Crack occurred while vehicle was parked away from traffic, and requires windshield replacement.
Corrective Action:
Windshield seemingly cracked without any provocation/collision. Crack occurred while vehicle was parked away from traffic, and requires windshield replacement.
Additional Notes:
Windshield seemingly cracked without any provocation/collision. Crack occurred while vehicle was parked away from traffic, and requires windshield replacement.
Mfg Campaign: 11419741
Recall Date: Jun 5, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery in our brand new 2019 SUBARU OUTBACK kept on being drained after moderate usage. Twice it was from leaving the hatch up for a couple of hours, once we were driving out in the country and parked to look at the scenery briefly and the battery died leaving us stuck out in the middle of nowhere. It didn't feel safe to be out there as night was approaching and we were waiting for a tow truck. All in all had to call SUBARU Roadside Assistance and have the battery jumped on three or four separate occasions. Because of this we bought a portable battery charger to keep in the car at all times because we were afraid of getting stuck with a dead battery. We ended up needing to use that battery charger on about 3 different occasions. Eventually the electrical system started acting very erratic with spontaneous alarms, loud chirping sounds and door locks so we took it in to Southern Oregon SUBARU who replaced the battery for us. Changing the battery seemed to fix all of the problems. That was in February 2021. The battery had a 30 month warranty. This week on June 1, 2021 we came back from vacation where we had left the SUBARU safely parked in our driveway. It would not start when we returned. We only have 1 vehicle so this was very inconvenient for us. The battery was dead. We tried to charge it with our battery charger but the battery was just too dead to take a charge. So, we had one night without a vehicle. We called SUBARU roadside assistance and they sent out a tow truck driver who could not get the battery jumped because it was so dead it just would not start. That was our second night without a vehicle. The next afternoon SUBARU roadside service sent out another towbtruck driver who had a more powerful battery charger and he was able to get the battery to start. We drove the SUBARU OUTBACK to Southern Oregon SUBARU and they are working on it now.
Corrective Action:
The battery in our brand new 2019 SUBARU OUTBACK kept on being drained after moderate usage. Twice it was from leaving the hatch up for a couple of hours, once we were driving out in the country and parked to look at the scenery briefly and the battery died leaving us stuck out in the middle of nowhere. It didn't feel safe to be out there as night was approaching and we were waiting for a tow truck. All in all had to call SUBARU Roadside Assistance and have the battery jumped on three or four separate occasions. Because of this we bought a portable battery charger to keep in the car at all times because we were afraid of getting stuck with a dead battery. We ended up needing to use that battery charger on about 3 different occasions. Eventually the electrical system started acting very erratic with spontaneous alarms, loud chirping sounds and door locks so we took it in to Southern Oregon SUBARU who replaced the battery for us. Changing the battery seemed to fix all of the problems. That was in February 2021. The battery had a 30 month warranty. This week on June 1, 2021 we came back from vacation where we had left the SUBARU safely parked in our driveway. It would not start when we returned. We only have 1 vehicle so this was very inconvenient for us. The battery was dead. We tried to charge it with our battery charger but the battery was just too dead to take a charge. So, we had one night without a vehicle. We called SUBARU roadside assistance and they sent out a tow truck driver who could not get the battery jumped because it was so dead it just would not start. That was our second night without a vehicle. The next afternoon SUBARU roadside service sent out another towbtruck driver who had a more powerful battery charger and he was able to get the battery to start. We drove the SUBARU OUTBACK to Southern Oregon SUBARU and they are working on it now.
Additional Notes:
The battery in our brand new 2019 SUBARU OUTBACK kept on being drained after moderate usage. Twice it was from leaving the hatch up for a couple of hours, once we were driving out in the country and parked to look at the scenery briefly and the battery died leaving us stuck out in the middle of nowhere. It didn't feel safe to be out there as night was approaching and we were waiting for a tow truck. All in all had to call SUBARU Roadside Assistance and have the battery jumped on three or four separate occasions. Because of this we bought a portable battery charger to keep in the car at all times because we were afraid of getting stuck with a dead battery. We ended up needing to use that battery charger on about 3 different occasions. Eventually the electrical system started acting very erratic with spontaneous alarms, loud chirping sounds and door locks so we took it in to Southern Oregon SUBARU who replaced the battery for us. Changing the battery seemed to fix all of the problems. That was in February 2021. The battery had a 30 month warranty. This week on June 1, 2021 we came back from vacation where we had left the SUBARU safely parked in our driveway. It would not start when we returned. We only have 1 vehicle so this was very inconvenient for us. The battery was dead. We tried to charge it with our battery charger but the battery was just too dead to take a charge. So, we had one night without a vehicle. We called SUBARU roadside assistance and they sent out a tow truck driver who could not get the battery jumped because it was so dead it just would not start. That was our second night without a vehicle. The next afternoon SUBARU roadside service sent out another towbtruck driver who had a more powerful battery charger and he was able to get the battery to start. We drove the SUBARU OUTBACK to Southern Oregon SUBARU and they are working on it now.
Mfg Campaign: 11419719
Recall Date: Jun 4, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield made a sound that sounded like it was hit by a rock or pebble, yet no car was around for a rock or pebble to cause it to fly through the air. The windshield cracked at around the edge of the windshield and within a couple of minutes, the crack extended to around 12 inches. After an hour, the crack extended to across the majority of the windshield. This is the 3rd windshield that had to be replaced. Either the windshield has extensive stresses or it's manufactured too weak and can cause a safety hazard.
Corrective Action:
Windshield made a sound that sounded like it was hit by a rock or pebble, yet no car was around for a rock or pebble to cause it to fly through the air. The windshield cracked at around the edge of the windshield and within a couple of minutes, the crack extended to around 12 inches. After an hour, the crack extended to across the majority of the windshield. This is the 3rd windshield that had to be replaced. Either the windshield has extensive stresses or it's manufactured too weak and can cause a safety hazard.
Additional Notes:
Windshield made a sound that sounded like it was hit by a rock or pebble, yet no car was around for a rock or pebble to cause it to fly through the air. The windshield cracked at around the edge of the windshield and within a couple of minutes, the crack extended to around 12 inches. After an hour, the crack extended to across the majority of the windshield. This is the 3rd windshield that had to be replaced. Either the windshield has extensive stresses or it's manufactured too weak and can cause a safety hazard.
Mfg Campaign: 11419476
Recall Date: Jun 3, 2021
Subaru Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
Driver side seat is sounding like a weak and used bed. I have read on multiple Subaru sites that this has been happening since 2018 on various Subaru vehicles. It's apparently a weld that is weak. This makes it a safety hazard. Due to the fact that Subaru has known about this issue for a year and stilled installed these seats on a 2019 vehicle demonstrates that Subaru has poor quality checks. I asked for a replacement but was quoted over 2k for the replacement. This is just wrong and Subaru needs to replace these seats. If a weld is weak, think what will happen during an accident with that seat.
Corrective Action:
Driver side seat is sounding like a weak and used bed. I have read on multiple Subaru sites that this has been happening since 2018 on various Subaru vehicles. It's apparently a weld that is weak. This makes it a safety hazard. Due to the fact that Subaru has known about this issue for a year and stilled installed these seats on a 2019 vehicle demonstrates that Subaru has poor quality checks. I asked for a replacement but was quoted over 2k for the replacement. This is just wrong and Subaru needs to replace these seats. If a weld is weak, think what will happen during an accident with that seat.
Additional Notes:
Driver side seat is sounding like a weak and used bed. I have read on multiple Subaru sites that this has been happening since 2018 on various Subaru vehicles. It's apparently a weld that is weak. This makes it a safety hazard. Due to the fact that Subaru has known about this issue for a year and stilled installed these seats on a 2019 vehicle demonstrates that Subaru has poor quality checks. I asked for a replacement but was quoted over 2k for the replacement. This is just wrong and Subaru needs to replace these seats. If a weld is weak, think what will happen during an accident with that seat.
Mfg Campaign: 11419477
Recall Date: Jun 3, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Repeated incidences of battery going dead on 2019 Subaru Outback. After 5 times of having to jump the battery to start vehicle, I had to purchase a Battery Booster to keep in the car. At first visit to my Subaru Dealership, a completely dead battery was found and replaced under warranty. Battery continued to die, sometimes after being in the garage for up to one week [when a boost was required], and once after a 76 mile highway trip, it was dead again after one full day parked. There have been 2-3 occasions when it seems to be related to operation of the liftgate. Liftgate becomes inoperative and must be manually opened and recycled and battery jumped for engine start. A second visit to the Dealership determined all in working condition after a full diagnostic check. Car is working normally at this time, one week after Dealership checkout. As this seems to be a frequent issue with other Subaru owners, I am carrying my Battery Booster on board at all times. This seems to be a known issue [by Subaru] for 2017-2019 models. Otherwise, I love the Outback, but this annoying issue is disconcerting, to say the least.
Corrective Action:
Repeated incidences of battery going dead on 2019 Subaru Outback. After 5 times of having to jump the battery to start vehicle, I had to purchase a Battery Booster to keep in the car. At first visit to my Subaru Dealership, a completely dead battery was found and replaced under warranty. Battery continued to die, sometimes after being in the garage for up to one week [when a boost was required], and once after a 76 mile highway trip, it was dead again after one full day parked. There have been 2-3 occasions when it seems to be related to operation of the liftgate. Liftgate becomes inoperative and must be manually opened and recycled and battery jumped for engine start. A second visit to the Dealership determined all in working condition after a full diagnostic check. Car is working normally at this time, one week after Dealership checkout. As this seems to be a frequent issue with other Subaru owners, I am carrying my Battery Booster on board at all times. This seems to be a known issue [by Subaru] for 2017-2019 models. Otherwise, I love the Outback, but this annoying issue is disconcerting, to say the least.
Additional Notes:
Repeated incidences of battery going dead on 2019 Subaru Outback. After 5 times of having to jump the battery to start vehicle, I had to purchase a Battery Booster to keep in the car. At first visit to my Subaru Dealership, a completely dead battery was found and replaced under warranty. Battery continued to die, sometimes after being in the garage for up to one week [when a boost was required], and once after a 76 mile highway trip, it was dead again after one full day parked. There have been 2-3 occasions when it seems to be related to operation of the liftgate. Liftgate becomes inoperative and must be manually opened and recycled and battery jumped for engine start. A second visit to the Dealership determined all in working condition after a full diagnostic check. Car is working normally at this time, one week after Dealership checkout. As this seems to be a frequent issue with other Subaru owners, I am carrying my Battery Booster on board at all times. This seems to be a known issue [by Subaru] for 2017-2019 models. Otherwise, I love the Outback, but this annoying issue is disconcerting, to say the least.
Mfg Campaign: 11419590
Recall Date: Jun 3, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Broken windshield - twice in 5 months traveling the same road that I traveled with a 2007 Jeep and never had a broken windshield in 13 years. I believe these windshields are to thin and are subject to cracking. The first time I was hit with a very small rock, barely a ping, the 2nd time I was hit with a larger rock, but way up near the roof which shouldn't have caused a broken windshield. I have been driving 54 years and this is the first auto with such a sensitive windshield. I will sell this vehicle if this happens again.
Corrective Action:
Broken windshield - twice in 5 months traveling the same road that I traveled with a 2007 Jeep and never had a broken windshield in 13 years. I believe these windshields are to thin and are subject to cracking. The first time I was hit with a very small rock, barely a ping, the 2nd time I was hit with a larger rock, but way up near the roof which shouldn't have caused a broken windshield. I have been driving 54 years and this is the first auto with such a sensitive windshield. I will sell this vehicle if this happens again.
Additional Notes:
Broken windshield - twice in 5 months traveling the same road that I traveled with a 2007 Jeep and never had a broken windshield in 13 years. I believe these windshields are to thin and are subject to cracking. The first time I was hit with a very small rock, barely a ping, the 2nd time I was hit with a larger rock, but way up near the roof which shouldn't have caused a broken windshield. I have been driving 54 years and this is the first auto with such a sensitive windshield. I will sell this vehicle if this happens again.
Mfg Campaign: 11419259
Recall Date: Jun 1, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Small chip in windshield, quickly developed into a crack all the way across
Corrective Action:
Small chip in windshield, quickly developed into a crack all the way across
Additional Notes:
Small chip in windshield, quickly developed into a crack all the way across
Mfg Campaign: 11418789
Recall Date: May 27, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. System failed. We purchased this car on 6/2/20, with a mileage of 6,174 miles. We are retired and don't drive much; for shorter distances we mostly rode our bicycles. In our recent living environment we can park cars outside in spaces, and in a large underground parking garage. While we did not drive much, I still needed to work on bicycles using tools stored in the rear trunk compartment, with the trunk lid in open position. What I did not know was that even the mere open car trunk was run electrically, though the large electronic dashboard gave a clue of a rather massive reliance on functions run electronically; after a mere 2-3 days of not driving we were made rudely aware that keeping the trunk lid open for any amount of time was a recipe for not being able to use the car when most needed; I should add here that the many Subaru drivers in our complex did not seem to have that problem as they are all "professional" drivers. We called our designated towing service and had to wait for over 3 hours for a rep to show up. Not having bought a car in years we were amazed how quickly the tow driver pulled out an electronic gadget and started the car. It immediately bought one like that, an electronic jump starter. SAFETY. Had my wife had to find transportation to an urgent appointment it would have become a safety problem. PROBLEM CONFIRMATION. No, it has not, except by me, as any greater than fleeting use of electricity in this car is a recipe for disaster. COMPONENT INSPECTED. Yes. After 2 more battery outages I took the car to the dealer and explained the problem (which had little impact on the employee). I had the battery checked, it was fine and working as designed. On 9/25/21, after another battery outage I took the car to the dealer again; again everything was operating as designed. SYMPTOMS OF THE PROBLEM. No. ASSESSMENT. I concluded I needed to keep the car RUNNING when using any function more than 5 minutes. This car is a computer on wheels.
Corrective Action:
1. System failed. We purchased this car on 6/2/20, with a mileage of 6,174 miles. We are retired and don't drive much; for shorter distances we mostly rode our bicycles. In our recent living environment we can park cars outside in spaces, and in a large underground parking garage. While we did not drive much, I still needed to work on bicycles using tools stored in the rear trunk compartment, with the trunk lid in open position. What I did not know was that even the mere open car trunk was run electrically, though the large electronic dashboard gave a clue of a rather massive reliance on functions run electronically; after a mere 2-3 days of not driving we were made rudely aware that keeping the trunk lid open for any amount of time was a recipe for not being able to use the car when most needed; I should add here that the many Subaru drivers in our complex did not seem to have that problem as they are all "professional" drivers. We called our designated towing service and had to wait for over 3 hours for a rep to show up. Not having bought a car in years we were amazed how quickly the tow driver pulled out an electronic gadget and started the car. It immediately bought one like that, an electronic jump starter. SAFETY. Had my wife had to find transportation to an urgent appointment it would have become a safety problem. PROBLEM CONFIRMATION. No, it has not, except by me, as any greater than fleeting use of electricity in this car is a recipe for disaster. COMPONENT INSPECTED. Yes. After 2 more battery outages I took the car to the dealer and explained the problem (which had little impact on the employee). I had the battery checked, it was fine and working as designed. On 9/25/21, after another battery outage I took the car to the dealer again; again everything was operating as designed. SYMPTOMS OF THE PROBLEM. No. ASSESSMENT. I concluded I needed to keep the car RUNNING when using any function more than 5 minutes. This car is a computer on wheels.
Additional Notes:
1. System failed. We purchased this car on 6/2/20, with a mileage of 6,174 miles. We are retired and don't drive much; for shorter distances we mostly rode our bicycles. In our recent living environment we can park cars outside in spaces, and in a large underground parking garage. While we did not drive much, I still needed to work on bicycles using tools stored in the rear trunk compartment, with the trunk lid in open position. What I did not know was that even the mere open car trunk was run electrically, though the large electronic dashboard gave a clue of a rather massive reliance on functions run electronically; after a mere 2-3 days of not driving we were made rudely aware that keeping the trunk lid open for any amount of time was a recipe for not being able to use the car when most needed; I should add here that the many Subaru drivers in our complex did not seem to have that problem as they are all "professional" drivers. We called our designated towing service and had to wait for over 3 hours for a rep to show up. Not having bought a car in years we were amazed how quickly the tow driver pulled out an electronic gadget and started the car. It immediately bought one like that, an electronic jump starter. SAFETY. Had my wife had to find transportation to an urgent appointment it would have become a safety problem. PROBLEM CONFIRMATION. No, it has not, except by me, as any greater than fleeting use of electricity in this car is a recipe for disaster. COMPONENT INSPECTED. Yes. After 2 more battery outages I took the car to the dealer and explained the problem (which had little impact on the employee). I had the battery checked, it was fine and working as designed. On 9/25/21, after another battery outage I took the car to the dealer again; again everything was operating as designed. SYMPTOMS OF THE PROBLEM. No. ASSESSMENT. I concluded I needed to keep the car RUNNING when using any function more than 5 minutes. This car is a computer on wheels.
Mfg Campaign: 11418679
Recall Date: May 26, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1. System failed. We purchased this car on 6/2/20, with a mileage of 6,174 miles. We are retired and don't drive much; for shorter distances we mostly rode our bicycles. In our recent living environment we can park cars outside in spaces, and in a large underground parking garage. While we did not drive much, I still needed to work on bicycles using tools stored in the rear trunk compartment, with the trunk lid in open position. What I did not know was that even the mere open car trunk was run electrically, though the large electronic dashboard gave a clue of a rather massive reliance on functions run electronically; after a mere 2-3 days of not driving we were made rudely aware that keeping the trunk lid open for any amount of time was a recipe for not being able to use the car when most needed; I should add here that the many Subaru drivers in our complex did not seem to have that problem as they are all "professional" drivers. We called our designated towing service and had to wait for over 3 hours for a rep to show up. Not having bought a car in years we were amazed how quickly the tow driver pulled out an electronic gadget and started the car. It immediately bought one like that, an electronic jump starter. SAFETY. Had my wife had to find transportation to an urgent appointment it would have become a safety problem. PROBLEM CONFIRMATION. No, it has not, except by me, as any greater than fleeting use of electricity in this car is a recipe for disaster. COMPONENT INSPECTED. Yes. After 2 more battery outages I took the car to the dealer and explained the problem (which had little impact on the employee). I had the battery checked, it was fine and working as designed. On 9/25/21, after another battery outage I took the car to the dealer again; again everything was operating as designed. SYMPTOMS OF THE PROBLEM. No. ASSESSMENT. I concluded I needed to keep the car RUNNING when using any function more than 5 minutes. This car is a computer on wheels.
Corrective Action:
1. System failed. We purchased this car on 6/2/20, with a mileage of 6,174 miles. We are retired and don't drive much; for shorter distances we mostly rode our bicycles. In our recent living environment we can park cars outside in spaces, and in a large underground parking garage. While we did not drive much, I still needed to work on bicycles using tools stored in the rear trunk compartment, with the trunk lid in open position. What I did not know was that even the mere open car trunk was run electrically, though the large electronic dashboard gave a clue of a rather massive reliance on functions run electronically; after a mere 2-3 days of not driving we were made rudely aware that keeping the trunk lid open for any amount of time was a recipe for not being able to use the car when most needed; I should add here that the many Subaru drivers in our complex did not seem to have that problem as they are all "professional" drivers. We called our designated towing service and had to wait for over 3 hours for a rep to show up. Not having bought a car in years we were amazed how quickly the tow driver pulled out an electronic gadget and started the car. It immediately bought one like that, an electronic jump starter. SAFETY. Had my wife had to find transportation to an urgent appointment it would have become a safety problem. PROBLEM CONFIRMATION. No, it has not, except by me, as any greater than fleeting use of electricity in this car is a recipe for disaster. COMPONENT INSPECTED. Yes. After 2 more battery outages I took the car to the dealer and explained the problem (which had little impact on the employee). I had the battery checked, it was fine and working as designed. On 9/25/21, after another battery outage I took the car to the dealer again; again everything was operating as designed. SYMPTOMS OF THE PROBLEM. No. ASSESSMENT. I concluded I needed to keep the car RUNNING when using any function more than 5 minutes. This car is a computer on wheels.
Additional Notes:
1. System failed. We purchased this car on 6/2/20, with a mileage of 6,174 miles. We are retired and don't drive much; for shorter distances we mostly rode our bicycles. In our recent living environment we can park cars outside in spaces, and in a large underground parking garage. While we did not drive much, I still needed to work on bicycles using tools stored in the rear trunk compartment, with the trunk lid in open position. What I did not know was that even the mere open car trunk was run electrically, though the large electronic dashboard gave a clue of a rather massive reliance on functions run electronically; after a mere 2-3 days of not driving we were made rudely aware that keeping the trunk lid open for any amount of time was a recipe for not being able to use the car when most needed; I should add here that the many Subaru drivers in our complex did not seem to have that problem as they are all "professional" drivers. We called our designated towing service and had to wait for over 3 hours for a rep to show up. Not having bought a car in years we were amazed how quickly the tow driver pulled out an electronic gadget and started the car. It immediately bought one like that, an electronic jump starter. SAFETY. Had my wife had to find transportation to an urgent appointment it would have become a safety problem. PROBLEM CONFIRMATION. No, it has not, except by me, as any greater than fleeting use of electricity in this car is a recipe for disaster. COMPONENT INSPECTED. Yes. After 2 more battery outages I took the car to the dealer and explained the problem (which had little impact on the employee). I had the battery checked, it was fine and working as designed. On 9/25/21, after another battery outage I took the car to the dealer again; again everything was operating as designed. SYMPTOMS OF THE PROBLEM. No. ASSESSMENT. I concluded I needed to keep the car RUNNING when using any function more than 5 minutes. This car is a computer on wheels.
Mfg Campaign: 11418679
Recall Date: May 26, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The windshield on this Subaru has been replaced 4 times. Each time has been a crack that starts where the frame and windshield meet. No breakage or cracks have occurred in the center of the glass. The glass has been replaced by the dealer, and replacement has been needed within 6-9 months. The last occurrence was in my (driver) line of sight, which was a safety hazard. The prior 3 occurrences originated on the passenger side. The manufacturer is aware of this problem, with no recall or attempt to change the windshield glass.
Corrective Action:
The windshield on this Subaru has been replaced 4 times. Each time has been a crack that starts where the frame and windshield meet. No breakage or cracks have occurred in the center of the glass. The glass has been replaced by the dealer, and replacement has been needed within 6-9 months. The last occurrence was in my (driver) line of sight, which was a safety hazard. The prior 3 occurrences originated on the passenger side. The manufacturer is aware of this problem, with no recall or attempt to change the windshield glass.
Additional Notes:
The windshield on this Subaru has been replaced 4 times. Each time has been a crack that starts where the frame and windshield meet. No breakage or cracks have occurred in the center of the glass. The glass has been replaced by the dealer, and replacement has been needed within 6-9 months. The last occurrence was in my (driver) line of sight, which was a safety hazard. The prior 3 occurrences originated on the passenger side. The manufacturer is aware of this problem, with no recall or attempt to change the windshield glass.
Mfg Campaign: 11418289
Recall Date: May 24, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2019 Subaru Outback. The contact stated that the vehicle was parked, when she noticed there was a crack on the passenger's side windshield. There was no impact to the windshield that could have caused the crack. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2019 Subaru Outback. The contact stated that the vehicle was parked, when she noticed there was a crack on the passenger's side windshield. There was no impact to the windshield that could have caused the crack. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2019 Subaru Outback. The contact stated that the vehicle was parked, when she noticed there was a crack on the passenger's side windshield. There was no impact to the windshield that could have caused the crack. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 50,000.
Mfg Campaign: 11418308
Recall Date: May 24, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Today May 22 around 4:19 PM no cars close to us while driving we had the front windshield spontaneously crack there was no impact there was no impact heard all we heard was like cracking sound I have seen online where Subaru is using an acoustic type of glass and people are reporting cracked windshields I would like to have this investigated furthermore I’d like to have Subaru repair my vehicle.
Corrective Action:
Today May 22 around 4:19 PM no cars close to us while driving we had the front windshield spontaneously crack there was no impact there was no impact heard all we heard was like cracking sound I have seen online where Subaru is using an acoustic type of glass and people are reporting cracked windshields I would like to have this investigated furthermore I’d like to have Subaru repair my vehicle.
Additional Notes:
Today May 22 around 4:19 PM no cars close to us while driving we had the front windshield spontaneously crack there was no impact there was no impact heard all we heard was like cracking sound I have seen online where Subaru is using an acoustic type of glass and people are reporting cracked windshields I would like to have this investigated furthermore I’d like to have Subaru repair my vehicle.
Mfg Campaign: 11418193
Recall Date: May 23, 2021
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Today May 22 around 4:19 PM no cars close to us while driving we had the front windshield spontaneously crack there was no impact there was no impact heard all we heard was like cracking sound I have seen online where Subaru is using an acoustic type of glass and people are reporting cracked windshields I would like to have this investigated furthermore I’d like to have Subaru repair my vehicle.
Corrective Action:
Today May 22 around 4:19 PM no cars close to us while driving we had the front windshield spontaneously crack there was no impact there was no impact heard all we heard was like cracking sound I have seen online where Subaru is using an acoustic type of glass and people are reporting cracked windshields I would like to have this investigated furthermore I’d like to have Subaru repair my vehicle.
Additional Notes:
Today May 22 around 4:19 PM no cars close to us while driving we had the front windshield spontaneously crack there was no impact there was no impact heard all we heard was like cracking sound I have seen online where Subaru is using an acoustic type of glass and people are reporting cracked windshields I would like to have this investigated furthermore I’d like to have Subaru repair my vehicle.
Mfg Campaign: 11418193
Recall Date: May 23, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury