Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRA-24
Recall Date: Mar 22, 2024
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRQ-23
Recall Date: Nov 9, 2023
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2022 Impreza and Outback vehicles. The incorrect paint clearcoat may have been applied, which can cause the windshield to be insufficiently bonded to the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRH-22
Recall Date: Sep 22, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2022 Outback vehicles. The engine wiring harness may have been damaged, resulting in a loose electrical connection to the engine control unit (ECU).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRC-22
Recall Date: Jul 1, 2022
Consumer Complaints
496 ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
this is the 2nd time in 2 months that my windshield randomly has a large crack in it. It is about 1 foot long starting from lower part of windshield. There is no marks that something hit the windshield no dings either. Had the windshield replaced approximately 1 month ago for the same reason. I there some type of defect with the car?
Corrective Action:
this is the 2nd time in 2 months that my windshield randomly has a large crack in it. It is about 1 foot long starting from lower part of windshield. There is no marks that something hit the windshield no dings either. Had the windshield replaced approximately 1 month ago for the same reason. I there some type of defect with the car?
Additional Notes:
this is the 2nd time in 2 months that my windshield randomly has a large crack in it. It is about 1 foot long starting from lower part of windshield. There is no marks that something hit the windshield no dings either. Had the windshield replaced approximately 1 month ago for the same reason. I there some type of defect with the car?
Mfg Campaign: 11515064
Recall Date: Apr 2, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield is stress cracking. I am on my 3rd windshield in about 1 year.
Corrective Action:
Windshield is stress cracking. I am on my 3rd windshield in about 1 year.
Additional Notes:
Windshield is stress cracking. I am on my 3rd windshield in about 1 year.
Mfg Campaign: 11514504
Recall Date: Mar 29, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield is stress cracking. I am on my 3rd windshield in about 1 year.
Corrective Action:
Windshield is stress cracking. I am on my 3rd windshield in about 1 year.
Additional Notes:
Windshield is stress cracking. I am on my 3rd windshield in about 1 year.
Mfg Campaign: 11514504
Recall Date: Mar 29, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My car was parked in the driveway and I noticed the windshield was cracked when I was leaving my house for the day. The crack started at the bottom of the windshield, under the plastic trim. There’s no visible impact zone to cause this. I called SOA and I’m getting the run around. They told me to get an assessment done to determine if it was an outside force or manufactured defect. The dealership said they are unable to do so. They are not trained to determine that. Because of the runaround I am having to drive with a broken windshield. I do not feel safe doing so. Especially with the windshield cracked with no impact zone.
Corrective Action:
My car was parked in the driveway and I noticed the windshield was cracked when I was leaving my house for the day. The crack started at the bottom of the windshield, under the plastic trim. There’s no visible impact zone to cause this. I called SOA and I’m getting the run around. They told me to get an assessment done to determine if it was an outside force or manufactured defect. The dealership said they are unable to do so. They are not trained to determine that. Because of the runaround I am having to drive with a broken windshield. I do not feel safe doing so. Especially with the windshield cracked with no impact zone.
Additional Notes:
My car was parked in the driveway and I noticed the windshield was cracked when I was leaving my house for the day. The crack started at the bottom of the windshield, under the plastic trim. There’s no visible impact zone to cause this. I called SOA and I’m getting the run around. They told me to get an assessment done to determine if it was an outside force or manufactured defect. The dealership said they are unable to do so. They are not trained to determine that. Because of the runaround I am having to drive with a broken windshield. I do not feel safe doing so. Especially with the windshield cracked with no impact zone.
Mfg Campaign: 11513604
Recall Date: Mar 24, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I started my car via the mysubaru app so it could warm up. The outside temperature was around 25 and I had full heat via the app..which the front defroster was on. I get to leave and before I pulled away, the windshield cracked, without any cause. It cracked mid-way left side and spread halfway across over the following few days. It is apparent this is a known issue as there appears to be a defect with this generation of windshields and the amount of reported issues. Additionally, I filed a complaint with the BBB and encourage others to report this safety issue to BBB.
Corrective Action:
I started my car via the mysubaru app so it could warm up. The outside temperature was around 25 and I had full heat via the app..which the front defroster was on. I get to leave and before I pulled away, the windshield cracked, without any cause. It cracked mid-way left side and spread halfway across over the following few days. It is apparent this is a known issue as there appears to be a defect with this generation of windshields and the amount of reported issues. Additionally, I filed a complaint with the BBB and encourage others to report this safety issue to BBB.
Additional Notes:
I started my car via the mysubaru app so it could warm up. The outside temperature was around 25 and I had full heat via the app..which the front defroster was on. I get to leave and before I pulled away, the windshield cracked, without any cause. It cracked mid-way left side and spread halfway across over the following few days. It is apparent this is a known issue as there appears to be a defect with this generation of windshields and the amount of reported issues. Additionally, I filed a complaint with the BBB and encourage others to report this safety issue to BBB.
Mfg Campaign: 11513106
Recall Date: Mar 21, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The car was parked in my driveway overnight and developed a cracked windshield without any viable impact from an outside object. The crack is midway up.
Corrective Action:
The car was parked in my driveway overnight and developed a cracked windshield without any viable impact from an outside object. The crack is midway up.
Additional Notes:
The car was parked in my driveway overnight and developed a cracked windshield without any viable impact from an outside object. The crack is midway up.
Mfg Campaign: 11512751
Recall Date: Mar 20, 2023
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased a 2022 Subaru Outback Wilderness in August 2021. I've made several complaints to my dealership about issues of the vehicle jerking during deaccelartion, holding high RPM during acceleration, or rough acceleration. Everytime, I've taken the vehicle to the dealership to have to investigate the issue, I've been told the same response, "The technician was unable to replicate the issue." I know there is somethings wrong with my transmission, I've read several other Wilderness owners having the same issue, and their transmissions were replaced at 9,500 miles or less. My vehicle is currently at 15,000 miles, I've maintained it through the dealership in reference to servicing. I've owned a vehicle that previous had a similar issue, and the issue ended up being an issue with the transmission control unit and pressure mechanism inside. The transmission had to be rebuilt because of this issue. I would not recommend owning a 2022 Outback Wilderness to anyone.
Corrective Action:
I purchased a 2022 Subaru Outback Wilderness in August 2021. I've made several complaints to my dealership about issues of the vehicle jerking during deaccelartion, holding high RPM during acceleration, or rough acceleration. Everytime, I've taken the vehicle to the dealership to have to investigate the issue, I've been told the same response, "The technician was unable to replicate the issue." I know there is somethings wrong with my transmission, I've read several other Wilderness owners having the same issue, and their transmissions were replaced at 9,500 miles or less. My vehicle is currently at 15,000 miles, I've maintained it through the dealership in reference to servicing. I've owned a vehicle that previous had a similar issue, and the issue ended up being an issue with the transmission control unit and pressure mechanism inside. The transmission had to be rebuilt because of this issue. I would not recommend owning a 2022 Outback Wilderness to anyone.
Additional Notes:
I purchased a 2022 Subaru Outback Wilderness in August 2021. I've made several complaints to my dealership about issues of the vehicle jerking during deaccelartion, holding high RPM during acceleration, or rough acceleration. Everytime, I've taken the vehicle to the dealership to have to investigate the issue, I've been told the same response, "The technician was unable to replicate the issue." I know there is somethings wrong with my transmission, I've read several other Wilderness owners having the same issue, and their transmissions were replaced at 9,500 miles or less. My vehicle is currently at 15,000 miles, I've maintained it through the dealership in reference to servicing. I've owned a vehicle that previous had a similar issue, and the issue ended up being an issue with the transmission control unit and pressure mechanism inside. The transmission had to be rebuilt because of this issue. I would not recommend owning a 2022 Outback Wilderness to anyone.
Mfg Campaign: 11512114
Recall Date: Mar 16, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracks from a very small pebble. The whole driver side. Windshield is defective. Has not been inspected yet.
Corrective Action:
Windshield cracks from a very small pebble. The whole driver side. Windshield is defective. Has not been inspected yet.
Additional Notes:
Windshield cracks from a very small pebble. The whole driver side. Windshield is defective. Has not been inspected yet.
Mfg Campaign: 11512293
Recall Date: Mar 16, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield started spontaneously cracking from bottom of glass without any sign of rock or glass strike. Dealers will not replace due to manufacturer defects. Vehicle only has 14K miles, less than one year from purchase. After researching outback social forum, this is a problem many other owners with exact model experienced glass spontaneously cracks. Also there was a class action lawsuit against subaru for previous subaru outback model year 2015-2019 for the same exact problem/
Corrective Action:
Windshield started spontaneously cracking from bottom of glass without any sign of rock or glass strike. Dealers will not replace due to manufacturer defects. Vehicle only has 14K miles, less than one year from purchase. After researching outback social forum, this is a problem many other owners with exact model experienced glass spontaneously cracks. Also there was a class action lawsuit against subaru for previous subaru outback model year 2015-2019 for the same exact problem/
Additional Notes:
Windshield started spontaneously cracking from bottom of glass without any sign of rock or glass strike. Dealers will not replace due to manufacturer defects. Vehicle only has 14K miles, less than one year from purchase. After researching outback social forum, this is a problem many other owners with exact model experienced glass spontaneously cracks. Also there was a class action lawsuit against subaru for previous subaru outback model year 2015-2019 for the same exact problem/
Mfg Campaign: 11511562
Recall Date: Mar 13, 2023
Subaru Of America, Inc.
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2022 Subaru Outback. The contact stated that while reversing out of his garage, the vehicle made an abnormal sound, and while the transmission was shifted into reverse (R), the vehicle rapidly accelerated, crashing into a tree. The contact stated the vehicle made the abnormal sound again and rapidly accelerated forward, crashing into a fence. The contact sustained injuries to his head and received medical attention. A police report was filed. The vehicle was towed to a collision center. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000. The VIN was not available. The contact stated the vehicle changed gears and right foot wasn't close to the accelerator during the crash. Medical attention was not required because the head injury was not severe.
Corrective Action:
The contact owns a 2022 Subaru Outback. The contact stated that while reversing out of his garage, the vehicle made an abnormal sound, and while the transmission was shifted into reverse (R), the vehicle rapidly accelerated, crashing into a tree. The contact stated the vehicle made the abnormal sound again and rapidly accelerated forward, crashing into a fence. The contact sustained injuries to his head and received medical attention. A police report was filed. The vehicle was towed to a collision center. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000. The VIN was not available. The contact stated the vehicle changed gears and right foot wasn't close to the accelerator during the crash. Medical attention was not required because the head injury was not severe.
Additional Notes:
The contact owns a 2022 Subaru Outback. The contact stated that while reversing out of his garage, the vehicle made an abnormal sound, and while the transmission was shifted into reverse (R), the vehicle rapidly accelerated, crashing into a tree. The contact stated the vehicle made the abnormal sound again and rapidly accelerated forward, crashing into a fence. The contact sustained injuries to his head and received medical attention. A police report was filed. The vehicle was towed to a collision center. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000. The VIN was not available. The contact stated the vehicle changed gears and right foot wasn't close to the accelerator during the crash. Medical attention was not required because the head injury was not severe.
Mfg Campaign: 11510958
Recall Date: Mar 9, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While sitting stationary on our driveway over the weekend, the windshield of our relatively brand new 2022 Subaru Outback developed a large crack starting from the center bottom and is slowly creeping up. There are no rock chips or any damage that would have caused this crack. Looking online and this is an incredibly common issue and frustration. I'm attempting to have Subaru replace it themselves but I worry the next one will crack in the same amount of time. In all my years of driving and owning cars, I have never experienced a cracked windshield before.
Corrective Action:
While sitting stationary on our driveway over the weekend, the windshield of our relatively brand new 2022 Subaru Outback developed a large crack starting from the center bottom and is slowly creeping up. There are no rock chips or any damage that would have caused this crack. Looking online and this is an incredibly common issue and frustration. I'm attempting to have Subaru replace it themselves but I worry the next one will crack in the same amount of time. In all my years of driving and owning cars, I have never experienced a cracked windshield before.
Additional Notes:
While sitting stationary on our driveway over the weekend, the windshield of our relatively brand new 2022 Subaru Outback developed a large crack starting from the center bottom and is slowly creeping up. There are no rock chips or any damage that would have caused this crack. Looking online and this is an incredibly common issue and frustration. I'm attempting to have Subaru replace it themselves but I worry the next one will crack in the same amount of time. In all my years of driving and owning cars, I have never experienced a cracked windshield before.
Mfg Campaign: 11511096
Recall Date: Mar 9, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Needing to replace windshield again due to smallest rock hitting windshield and cracking it. Wind shield has been replaced 3 separate occurrences due to the same issue.
Corrective Action:
Needing to replace windshield again due to smallest rock hitting windshield and cracking it. Wind shield has been replaced 3 separate occurrences due to the same issue.
Additional Notes:
Needing to replace windshield again due to smallest rock hitting windshield and cracking it. Wind shield has been replaced 3 separate occurrences due to the same issue.
Mfg Campaign: 11510218
Recall Date: Mar 5, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The problem is with the windshield. On 12/26/22 a crack about 8" long appeared spontaneously on the passenger side running from the edge straight towards the middle. I drove the car that day and noticed at dusk that another crack appeared, starting at the bottom edge in front of the driver and running upward towards the middle. Both of these occurred with no noticeable impacts from stones. Both cracks have continued to grow over time. I contacted the dealer on 12/31/22 , where they took pictures and notified Subaru. Three weeks later Subaru wanted more, better pictures so the dealer took more. After receiving no response, three weeks later I contacted Subaru through their website. Their response to contact me still has not been fulfilled. Given the nature of these cracks, the expense and safety issues of having extensive cracks, I decided to contact NHSTA.
Corrective Action:
The problem is with the windshield. On 12/26/22 a crack about 8" long appeared spontaneously on the passenger side running from the edge straight towards the middle. I drove the car that day and noticed at dusk that another crack appeared, starting at the bottom edge in front of the driver and running upward towards the middle. Both of these occurred with no noticeable impacts from stones. Both cracks have continued to grow over time. I contacted the dealer on 12/31/22 , where they took pictures and notified Subaru. Three weeks later Subaru wanted more, better pictures so the dealer took more. After receiving no response, three weeks later I contacted Subaru through their website. Their response to contact me still has not been fulfilled. Given the nature of these cracks, the expense and safety issues of having extensive cracks, I decided to contact NHSTA.
Additional Notes:
The problem is with the windshield. On 12/26/22 a crack about 8" long appeared spontaneously on the passenger side running from the edge straight towards the middle. I drove the car that day and noticed at dusk that another crack appeared, starting at the bottom edge in front of the driver and running upward towards the middle. Both of these occurred with no noticeable impacts from stones. Both cracks have continued to grow over time. I contacted the dealer on 12/31/22 , where they took pictures and notified Subaru. Three weeks later Subaru wanted more, better pictures so the dealer took more. After receiving no response, three weeks later I contacted Subaru through their website. Their response to contact me still has not been fulfilled. Given the nature of these cracks, the expense and safety issues of having extensive cracks, I decided to contact NHSTA.
Mfg Campaign: 11510259
Recall Date: Mar 5, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
We had some cold weather in Minneapolis but we were told that Suburu had worked out its cracked windshield issues when we purchased the outback. Not true. A crack developed from the center of the base of windshield and continues a third of the way up
Corrective Action:
We had some cold weather in Minneapolis but we were told that Suburu had worked out its cracked windshield issues when we purchased the outback. Not true. A crack developed from the center of the base of windshield and continues a third of the way up
Additional Notes:
We had some cold weather in Minneapolis but we were told that Suburu had worked out its cracked windshield issues when we purchased the outback. Not true. A crack developed from the center of the base of windshield and continues a third of the way up
Mfg Campaign: 11509407
Recall Date: Feb 27, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was driving, approximately 50 miles per hour, when my windshield cracked from top center down and across the driver's side obscuring my view and startling me. Nothing struck my windshield and there are no divets or marks other than a clean crack that looks like a stress fracture. There were no other vehicles near me and I was on a paved road. My car is 6 months old with 3300 miles on it.
Corrective Action:
I was driving, approximately 50 miles per hour, when my windshield cracked from top center down and across the driver's side obscuring my view and startling me. Nothing struck my windshield and there are no divets or marks other than a clean crack that looks like a stress fracture. There were no other vehicles near me and I was on a paved road. My car is 6 months old with 3300 miles on it.
Additional Notes:
I was driving, approximately 50 miles per hour, when my windshield cracked from top center down and across the driver's side obscuring my view and startling me. Nothing struck my windshield and there are no divets or marks other than a clean crack that looks like a stress fracture. There were no other vehicles near me and I was on a paved road. My car is 6 months old with 3300 miles on it.
Mfg Campaign: 11509224
Recall Date: Feb 26, 2023
Subaru Of America, Inc.
Defect Description:
TIRES
Potential Consequences:
The Outback Wilderness comes stock with Yokohama Geolandar A/T 225/65R17. There was 13,300 miles on it from factory new tires. At interstate speed of about 75mph, the tread appears to have fully separated from the sidewalls. The tread was closely inspected for any debris by myself, my dealer, and others and no tire punctures are present. We believe this tire has a manufacturers defect and would like to have it inspected if possible. We have kept the tread, despite asking dealer to save all part of tire, the still managed to lose the part from the rim, thought there as not much left from the accident, it was virtually destroyed. Very unusual in all my years of driving.
Corrective Action:
The Outback Wilderness comes stock with Yokohama Geolandar A/T 225/65R17. There was 13,300 miles on it from factory new tires. At interstate speed of about 75mph, the tread appears to have fully separated from the sidewalls. The tread was closely inspected for any debris by myself, my dealer, and others and no tire punctures are present. We believe this tire has a manufacturers defect and would like to have it inspected if possible. We have kept the tread, despite asking dealer to save all part of tire, the still managed to lose the part from the rim, thought there as not much left from the accident, it was virtually destroyed. Very unusual in all my years of driving.
Additional Notes:
The Outback Wilderness comes stock with Yokohama Geolandar A/T 225/65R17. There was 13,300 miles on it from factory new tires. At interstate speed of about 75mph, the tread appears to have fully separated from the sidewalls. The tread was closely inspected for any debris by myself, my dealer, and others and no tire punctures are present. We believe this tire has a manufacturers defect and would like to have it inspected if possible. We have kept the tread, despite asking dealer to save all part of tire, the still managed to lose the part from the rim, thought there as not much left from the accident, it was virtually destroyed. Very unusual in all my years of driving.
Mfg Campaign: 11509086
Recall Date: Feb 25, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield cracked without provocation of a rock or any impact, just cold weather. I don’t feel that the windshield of my “ski car” should just crack if the weather gets cold. I was up skiing at our local mountain before this occurred and heard concerning sounds from the windshield. Lo and behold a few weeks later it cracked on its own.
Corrective Action:
The windshield cracked without provocation of a rock or any impact, just cold weather. I don’t feel that the windshield of my “ski car” should just crack if the weather gets cold. I was up skiing at our local mountain before this occurred and heard concerning sounds from the windshield. Lo and behold a few weeks later it cracked on its own.
Additional Notes:
The windshield cracked without provocation of a rock or any impact, just cold weather. I don’t feel that the windshield of my “ski car” should just crack if the weather gets cold. I was up skiing at our local mountain before this occurred and heard concerning sounds from the windshield. Lo and behold a few weeks later it cracked on its own.
Mfg Campaign: 11508814
Recall Date: Feb 23, 2023
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2022 Subaru Outback. The contact stated that while driving approximately 1 to 2 mph on two occasions into a parking spot, the vehicle hesitated then accelerated and crashed into a pole. There were no warning lights illuminated. There were no reported injuries, air bag deployment, or fire. A police report was filed. The vehicle was taken to a collision shop. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted and had an investigator inspect the vehicle but was unable to duplicate the failure. The failure mileage was approximately 700. The VIN was not available.
Corrective Action:
The contact owns a 2022 Subaru Outback. The contact stated that while driving approximately 1 to 2 mph on two occasions into a parking spot, the vehicle hesitated then accelerated and crashed into a pole. There were no warning lights illuminated. There were no reported injuries, air bag deployment, or fire. A police report was filed. The vehicle was taken to a collision shop. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted and had an investigator inspect the vehicle but was unable to duplicate the failure. The failure mileage was approximately 700. The VIN was not available.
Additional Notes:
The contact owns a 2022 Subaru Outback. The contact stated that while driving approximately 1 to 2 mph on two occasions into a parking spot, the vehicle hesitated then accelerated and crashed into a pole. There were no warning lights illuminated. There were no reported injuries, air bag deployment, or fire. A police report was filed. The vehicle was taken to a collision shop. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted and had an investigator inspect the vehicle but was unable to duplicate the failure. The failure mileage was approximately 700. The VIN was not available.
Mfg Campaign: 11507870
Recall Date: Feb 17, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This has happened many times since my vehicle ownership in May. Today for example I am on the highway cruising along (cruise control set) and alarms start going off, the vehicle lurches as it self-disables safety features one by one - Cruise control shuts off automatically - check engine light on, reverse auto breaking disabled, lane assist disabled, Collision avoidance disabled, entire eyesight system disabled. (and I'm sure more I am missing) I have contacted Subaru of America many times about this fault, they have yet to respond appropriately to my inquiries (usually they dont respond at all or simply tell me something about the factory stereo?). The only fix I've found is removing the gas cap tapping it a few times and resetting (to the "one-click") tightness. After multiple start/stops the codes will clear and life will resume with safety features. This incident today was 204.3 miles into my gas tank, not sure how the gas cap is related but something is definitely wrong. If it truly is the gas cap they could simply have a small icon on the 11" display vs disabling every safety feature- While I am DRIVING!
Corrective Action:
This has happened many times since my vehicle ownership in May. Today for example I am on the highway cruising along (cruise control set) and alarms start going off, the vehicle lurches as it self-disables safety features one by one - Cruise control shuts off automatically - check engine light on, reverse auto breaking disabled, lane assist disabled, Collision avoidance disabled, entire eyesight system disabled. (and I'm sure more I am missing) I have contacted Subaru of America many times about this fault, they have yet to respond appropriately to my inquiries (usually they dont respond at all or simply tell me something about the factory stereo?). The only fix I've found is removing the gas cap tapping it a few times and resetting (to the "one-click") tightness. After multiple start/stops the codes will clear and life will resume with safety features. This incident today was 204.3 miles into my gas tank, not sure how the gas cap is related but something is definitely wrong. If it truly is the gas cap they could simply have a small icon on the 11" display vs disabling every safety feature- While I am DRIVING!
Additional Notes:
This has happened many times since my vehicle ownership in May. Today for example I am on the highway cruising along (cruise control set) and alarms start going off, the vehicle lurches as it self-disables safety features one by one - Cruise control shuts off automatically - check engine light on, reverse auto breaking disabled, lane assist disabled, Collision avoidance disabled, entire eyesight system disabled. (and I'm sure more I am missing) I have contacted Subaru of America many times about this fault, they have yet to respond appropriately to my inquiries (usually they dont respond at all or simply tell me something about the factory stereo?). The only fix I've found is removing the gas cap tapping it a few times and resetting (to the "one-click") tightness. After multiple start/stops the codes will clear and life will resume with safety features. This incident today was 204.3 miles into my gas tank, not sure how the gas cap is related but something is definitely wrong. If it truly is the gas cap they could simply have a small icon on the 11" display vs disabling every safety feature- While I am DRIVING!
Mfg Campaign: 11507558
Recall Date: Feb 16, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield cracked without any impact to it after five months of taking delivery on my 2022 Subaru Outback. The crack appears to have originated from the base of the windshield, under the plastic cover. The car was parked outside with the temperature close to 44 Fahrenheit, and was not moving. Based on the amount of the reports for a broken windshields for this model, this is not an anomaly. Subaru should address this issue before they have another lawsuit that covered previous generations. This is my first introduction to the car maker, and it is not going well as one would hope.
Corrective Action:
The windshield cracked without any impact to it after five months of taking delivery on my 2022 Subaru Outback. The crack appears to have originated from the base of the windshield, under the plastic cover. The car was parked outside with the temperature close to 44 Fahrenheit, and was not moving. Based on the amount of the reports for a broken windshields for this model, this is not an anomaly. Subaru should address this issue before they have another lawsuit that covered previous generations. This is my first introduction to the car maker, and it is not going well as one would hope.
Additional Notes:
The windshield cracked without any impact to it after five months of taking delivery on my 2022 Subaru Outback. The crack appears to have originated from the base of the windshield, under the plastic cover. The car was parked outside with the temperature close to 44 Fahrenheit, and was not moving. Based on the amount of the reports for a broken windshields for this model, this is not an anomaly. Subaru should address this issue before they have another lawsuit that covered previous generations. This is my first introduction to the car maker, and it is not going well as one would hope.
Mfg Campaign: 11506906
Recall Date: Feb 13, 2023
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury