Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRA-24
Recall Date: Mar 22, 2024
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRQ-23
Recall Date: Nov 9, 2023
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2022 Impreza and Outback vehicles. The incorrect paint clearcoat may have been applied, which can cause the windshield to be insufficiently bonded to the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRH-22
Recall Date: Sep 22, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2022 Outback vehicles. The engine wiring harness may have been damaged, resulting in a loose electrical connection to the engine control unit (ECU).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRC-22
Recall Date: Jul 1, 2022
Consumer Complaints
496 ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving, a giant crack appeared in the windshield. This was not caused by an impact.
Corrective Action:
While driving, a giant crack appeared in the windshield. This was not caused by an impact.
Additional Notes:
While driving, a giant crack appeared in the windshield. This was not caused by an impact.
Mfg Campaign: 11527196
Recall Date: Jun 15, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2022 Subaru Outback. The contact stated that upon approaching the vehicle, she noticed an 8-inch crack in the windshield extending from the trim midway up on the passenger’s side that was not present the night before. After further observation over the next 24 hours, the crack extended to 20-inches towards the driver’s side, possibly in the driver’s view. The vehicle was not taken to the dealer. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V712000 (Visibility). The manufacturer was not notified of the failure. The failure mileage was 22,000.
Corrective Action:
The contact owns a 2022 Subaru Outback. The contact stated that upon approaching the vehicle, she noticed an 8-inch crack in the windshield extending from the trim midway up on the passenger’s side that was not present the night before. After further observation over the next 24 hours, the crack extended to 20-inches towards the driver’s side, possibly in the driver’s view. The vehicle was not taken to the dealer. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V712000 (Visibility). The manufacturer was not notified of the failure. The failure mileage was 22,000.
Additional Notes:
The contact owns a 2022 Subaru Outback. The contact stated that upon approaching the vehicle, she noticed an 8-inch crack in the windshield extending from the trim midway up on the passenger’s side that was not present the night before. After further observation over the next 24 hours, the crack extended to 20-inches towards the driver’s side, possibly in the driver’s view. The vehicle was not taken to the dealer. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V712000 (Visibility). The manufacturer was not notified of the failure. The failure mileage was 22,000.
Mfg Campaign: 11527221
Recall Date: Jun 15, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Spontaneous windshield crack that spread while vehicle was parked and no damage due to rock or other cause. Appears to be stress fracture and is approximately 20” in length and spreading. This happened previously on my 2020 Subaru Outback in the same exact area of the windshield.
Corrective Action:
Spontaneous windshield crack that spread while vehicle was parked and no damage due to rock or other cause. Appears to be stress fracture and is approximately 20” in length and spreading. This happened previously on my 2020 Subaru Outback in the same exact area of the windshield.
Additional Notes:
Spontaneous windshield crack that spread while vehicle was parked and no damage due to rock or other cause. Appears to be stress fracture and is approximately 20” in length and spreading. This happened previously on my 2020 Subaru Outback in the same exact area of the windshield.
Mfg Campaign: 11527003
Recall Date: Jun 14, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Driving down the highway, I noticed a small crack in the windshield. I didn't hear anything hit it and did not have any cars in front of me. By the time I got home, 20 minutes later, the small crack had grown quite large . I put the car in the garage and didn't drive any more that day. Got up the next day and noticed that overnight the crack had started growing the opposite direction. I got the window replaced and 6 days later it happened again. First time was May 4, 2023. Fixed on May 16 and cracked again May 22. I've been told that replacing windshields in the 2022 Outback is quite common.
Corrective Action:
Driving down the highway, I noticed a small crack in the windshield. I didn't hear anything hit it and did not have any cars in front of me. By the time I got home, 20 minutes later, the small crack had grown quite large . I put the car in the garage and didn't drive any more that day. Got up the next day and noticed that overnight the crack had started growing the opposite direction. I got the window replaced and 6 days later it happened again. First time was May 4, 2023. Fixed on May 16 and cracked again May 22. I've been told that replacing windshields in the 2022 Outback is quite common.
Additional Notes:
Driving down the highway, I noticed a small crack in the windshield. I didn't hear anything hit it and did not have any cars in front of me. By the time I got home, 20 minutes later, the small crack had grown quite large . I put the car in the garage and didn't drive any more that day. Got up the next day and noticed that overnight the crack had started growing the opposite direction. I got the window replaced and 6 days later it happened again. First time was May 4, 2023. Fixed on May 16 and cracked again May 22. I've been told that replacing windshields in the 2022 Outback is quite common.
Mfg Campaign: 11527061
Recall Date: Jun 14, 2023
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 5/18/2023, I was driving down RT. 30 in Paoli, PA going East. Cars infront of me stopped for the red light. I pushed down on the brakes and the car was not slowing down and not responding. Instead of hitting the car in front of me, I veered to the right & got on the grass, hit 2 signs and finally got the car to stop. Cash Champions fixed my car to the tune of $6,800. I had asked to check the brakes because they failed. They checked the brakes and they told me when I picked up my car, that there was air in the break line with they flushed out. This is 6/13/2023, so in 2 days I am taking the car in for Subaru to check out the brakes. System failure - brakes Safety - My husband and I were in the car and I was driving. We could have hit the car in front of us. To prevent that I veered the car to the right, no traffic. Confirmed by Crash Champions who repaired my car. Not reproduced. Just saw the air in break line. Subaru is getting the car this Thurs. 6/15/23. I do not remember if there were any warning lights. I just followed what I saw.
Corrective Action:
On 5/18/2023, I was driving down RT. 30 in Paoli, PA going East. Cars infront of me stopped for the red light. I pushed down on the brakes and the car was not slowing down and not responding. Instead of hitting the car in front of me, I veered to the right & got on the grass, hit 2 signs and finally got the car to stop. Cash Champions fixed my car to the tune of $6,800. I had asked to check the brakes because they failed. They checked the brakes and they told me when I picked up my car, that there was air in the break line with they flushed out. This is 6/13/2023, so in 2 days I am taking the car in for Subaru to check out the brakes. System failure - brakes Safety - My husband and I were in the car and I was driving. We could have hit the car in front of us. To prevent that I veered the car to the right, no traffic. Confirmed by Crash Champions who repaired my car. Not reproduced. Just saw the air in break line. Subaru is getting the car this Thurs. 6/15/23. I do not remember if there were any warning lights. I just followed what I saw.
Additional Notes:
On 5/18/2023, I was driving down RT. 30 in Paoli, PA going East. Cars infront of me stopped for the red light. I pushed down on the brakes and the car was not slowing down and not responding. Instead of hitting the car in front of me, I veered to the right & got on the grass, hit 2 signs and finally got the car to stop. Cash Champions fixed my car to the tune of $6,800. I had asked to check the brakes because they failed. They checked the brakes and they told me when I picked up my car, that there was air in the break line with they flushed out. This is 6/13/2023, so in 2 days I am taking the car in for Subaru to check out the brakes. System failure - brakes Safety - My husband and I were in the car and I was driving. We could have hit the car in front of us. To prevent that I veered the car to the right, no traffic. Confirmed by Crash Champions who repaired my car. Not reproduced. Just saw the air in break line. Subaru is getting the car this Thurs. 6/15/23. I do not remember if there were any warning lights. I just followed what I saw.
Mfg Campaign: 11526757
Recall Date: Jun 13, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked for no reason.
Corrective Action:
Windshield cracked for no reason.
Additional Notes:
Windshield cracked for no reason.
Mfg Campaign: 11526580
Recall Date: Jun 12, 2023
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving the light turned red and everyone started breaking. My car failed to brake and slow down so I turned to the right, hit 2 signed, missed an office building. and stopped the car in a Ford Dealership's lot. When the car went to get fixed, I asked the manager to make sure they checked the brakes. They found air in the brake line which could account for the non braking. They flushed the line.. But will it happen again? This car I got 1 year ago, 5600 miles on it. Thanks.
Corrective Action:
While driving the light turned red and everyone started breaking. My car failed to brake and slow down so I turned to the right, hit 2 signed, missed an office building. and stopped the car in a Ford Dealership's lot. When the car went to get fixed, I asked the manager to make sure they checked the brakes. They found air in the brake line which could account for the non braking. They flushed the line.. But will it happen again? This car I got 1 year ago, 5600 miles on it. Thanks.
Additional Notes:
While driving the light turned red and everyone started breaking. My car failed to brake and slow down so I turned to the right, hit 2 signed, missed an office building. and stopped the car in a Ford Dealership's lot. When the car went to get fixed, I asked the manager to make sure they checked the brakes. They found air in the brake line which could account for the non braking. They flushed the line.. But will it happen again? This car I got 1 year ago, 5600 miles on it. Thanks.
Mfg Campaign: 11526375
Recall Date: Jun 10, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I have had to have my windshield replaced twice since I bought it last June. The first incident occurred when I was traveling on a highway. A small rock hit the driver's side of the windshield and immediately a crack developed. I had the windshield replaced. Within ten days, a crack appeared at the bottom center edge of the new windshield. It was not there when I parked my car at work, but it was there when I left for the day. I even reviewed security cameras but saw nothing that would contribute to the crack. A few days later, another crack emerged at the center edge of the passenger side. Again, this was while the car was parked. Neither crack was in my line of sight so I continued to drive until recently as both cracks have spidered all over the windshield. In scheduling another replacement Subaru tells me this is a result of the windshields with EyeSight being thinner than normal. I find this to be a safety hazard and extremely frustrating, not knowing how many windshields I will have to replace as long as I have this car. Looking online, I see many complaints of this same issue by other consumers of this year/model of car.
Corrective Action:
I have had to have my windshield replaced twice since I bought it last June. The first incident occurred when I was traveling on a highway. A small rock hit the driver's side of the windshield and immediately a crack developed. I had the windshield replaced. Within ten days, a crack appeared at the bottom center edge of the new windshield. It was not there when I parked my car at work, but it was there when I left for the day. I even reviewed security cameras but saw nothing that would contribute to the crack. A few days later, another crack emerged at the center edge of the passenger side. Again, this was while the car was parked. Neither crack was in my line of sight so I continued to drive until recently as both cracks have spidered all over the windshield. In scheduling another replacement Subaru tells me this is a result of the windshields with EyeSight being thinner than normal. I find this to be a safety hazard and extremely frustrating, not knowing how many windshields I will have to replace as long as I have this car. Looking online, I see many complaints of this same issue by other consumers of this year/model of car.
Additional Notes:
I have had to have my windshield replaced twice since I bought it last June. The first incident occurred when I was traveling on a highway. A small rock hit the driver's side of the windshield and immediately a crack developed. I had the windshield replaced. Within ten days, a crack appeared at the bottom center edge of the new windshield. It was not there when I parked my car at work, but it was there when I left for the day. I even reviewed security cameras but saw nothing that would contribute to the crack. A few days later, another crack emerged at the center edge of the passenger side. Again, this was while the car was parked. Neither crack was in my line of sight so I continued to drive until recently as both cracks have spidered all over the windshield. In scheduling another replacement Subaru tells me this is a result of the windshields with EyeSight being thinner than normal. I find this to be a safety hazard and extremely frustrating, not knowing how many windshields I will have to replace as long as I have this car. Looking online, I see many complaints of this same issue by other consumers of this year/model of car.
Mfg Campaign: 11525795
Recall Date: Jun 7, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield crack from bottom while driving
Corrective Action:
Windshield crack from bottom while driving
Additional Notes:
Windshield crack from bottom while driving
Mfg Campaign: 11525933
Recall Date: Jun 7, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. Vehicle doesn’t start when sitting just for a couple of days. Battery isn’t dead as lights, radio, etc work. The vehicle will start if jumped. Happened last year and was in and out of the dealership 3 times with this issue. They replaced the battery, but issue still persisted. They ended up doing a “software update “ which seemed to fix the issue. But just a year later I’m having a very similar issue with the vehicle not starting. This vehicle only has 14,000 miles on it. Do their batteries only last 1 year/ 7l miles? 2. The information screen freezes quite a bit we’re you’re not able to control the radio, air/heat etc. there seems to be electrical issues with this vehicle.
Corrective Action:
1. Vehicle doesn’t start when sitting just for a couple of days. Battery isn’t dead as lights, radio, etc work. The vehicle will start if jumped. Happened last year and was in and out of the dealership 3 times with this issue. They replaced the battery, but issue still persisted. They ended up doing a “software update “ which seemed to fix the issue. But just a year later I’m having a very similar issue with the vehicle not starting. This vehicle only has 14,000 miles on it. Do their batteries only last 1 year/ 7l miles? 2. The information screen freezes quite a bit we’re you’re not able to control the radio, air/heat etc. there seems to be electrical issues with this vehicle.
Additional Notes:
1. Vehicle doesn’t start when sitting just for a couple of days. Battery isn’t dead as lights, radio, etc work. The vehicle will start if jumped. Happened last year and was in and out of the dealership 3 times with this issue. They replaced the battery, but issue still persisted. They ended up doing a “software update “ which seemed to fix the issue. But just a year later I’m having a very similar issue with the vehicle not starting. This vehicle only has 14,000 miles on it. Do their batteries only last 1 year/ 7l miles? 2. The information screen freezes quite a bit we’re you’re not able to control the radio, air/heat etc. there seems to be electrical issues with this vehicle.
Mfg Campaign: 11525148
Recall Date: Jun 3, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The car only left in the parking lot for 8 hours and then crack. No sign of hit.
Corrective Action:
The car only left in the parking lot for 8 hours and then crack. No sign of hit.
Additional Notes:
The car only left in the parking lot for 8 hours and then crack. No sign of hit.
Mfg Campaign: 11524177
Recall Date: May 28, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Small chip in windshield turned into larger crack, spreading across windshield by the morning.
Corrective Action:
Small chip in windshield turned into larger crack, spreading across windshield by the morning.
Additional Notes:
Small chip in windshield turned into larger crack, spreading across windshield by the morning.
Mfg Campaign: 11523863
Recall Date: May 25, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Car was parked in garage. 14 inch crack appeared in windshield with no impact. Crack just appeared while car was parked.
Corrective Action:
Car was parked in garage. 14 inch crack appeared in windshield with no impact. Crack just appeared while car was parked.
Additional Notes:
Car was parked in garage. 14 inch crack appeared in windshield with no impact. Crack just appeared while car was parked.
Mfg Campaign: 11523517
Recall Date: May 23, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car was parked in garage. 14 inch crack appeared in windshield with no impact. Crack just appeared while car was parked.
Corrective Action:
Car was parked in garage. 14 inch crack appeared in windshield with no impact. Crack just appeared while car was parked.
Additional Notes:
Car was parked in garage. 14 inch crack appeared in windshield with no impact. Crack just appeared while car was parked.
Mfg Campaign: 11523517
Recall Date: May 23, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield cracked
Corrective Action:
Windshield cracked
Additional Notes:
Windshield cracked
Mfg Campaign: 11523552
Recall Date: May 23, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Bought 2022 Subaru with eyesight system October 2022. We have replaced this windshield 4 times. Once was 1 month old after backing out of garage in cold weather and it cracked spontaneously. Since then we replaced entire windshield in December 2022, Feb 2023, March 2023 and May 2023 Subaru reports windshield is now made from acoustic glass but are not holding up against normal use.
Corrective Action:
Bought 2022 Subaru with eyesight system October 2022. We have replaced this windshield 4 times. Once was 1 month old after backing out of garage in cold weather and it cracked spontaneously. Since then we replaced entire windshield in December 2022, Feb 2023, March 2023 and May 2023 Subaru reports windshield is now made from acoustic glass but are not holding up against normal use.
Additional Notes:
Bought 2022 Subaru with eyesight system October 2022. We have replaced this windshield 4 times. Once was 1 month old after backing out of garage in cold weather and it cracked spontaneously. Since then we replaced entire windshield in December 2022, Feb 2023, March 2023 and May 2023 Subaru reports windshield is now made from acoustic glass but are not holding up against normal use.
Mfg Campaign: 11523181
Recall Date: May 22, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Bought 2022 Subaru with eyesight system October 2022. We have replaced this windshield 4 times. Once was 1 month old after backing out of garage in cold weather and it cracked spontaneously. Since then we replaced entire windshield in December 2022, Feb 2023, March 2023 and May 2023 Subaru reports windshield is now made from acoustic glass but are not holding up against normal use.
Corrective Action:
Bought 2022 Subaru with eyesight system October 2022. We have replaced this windshield 4 times. Once was 1 month old after backing out of garage in cold weather and it cracked spontaneously. Since then we replaced entire windshield in December 2022, Feb 2023, March 2023 and May 2023 Subaru reports windshield is now made from acoustic glass but are not holding up against normal use.
Additional Notes:
Bought 2022 Subaru with eyesight system October 2022. We have replaced this windshield 4 times. Once was 1 month old after backing out of garage in cold weather and it cracked spontaneously. Since then we replaced entire windshield in December 2022, Feb 2023, March 2023 and May 2023 Subaru reports windshield is now made from acoustic glass but are not holding up against normal use.
Mfg Campaign: 11523181
Recall Date: May 22, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
parked my car in the garage one night 2 days later got in it and it and a huge crack in it. started from the edge of the drivers side. no apparent chip, dont remember a rock hitting it - it is just cracked
Corrective Action:
parked my car in the garage one night 2 days later got in it and it and a huge crack in it. started from the edge of the drivers side. no apparent chip, dont remember a rock hitting it - it is just cracked
Additional Notes:
parked my car in the garage one night 2 days later got in it and it and a huge crack in it. started from the edge of the drivers side. no apparent chip, dont remember a rock hitting it - it is just cracked
Mfg Campaign: 11522661
Recall Date: May 18, 2023
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Pulled into a parking space at the Village Green strip mall, applied brakes and immediately, the engine accelerated and lunged my vehicle into another car that was parked in the parking space in front of my car. When the car accelerated, the brakes did not work. I reversed the car since it continued to accelerate into the parked car in front of me and the car went back as fast as it was accelerating forward. I put the car into drive since I had parked cars behind me as well. The car accelerated forward at a very high rate, I did not have brakes, I guided the car between parked cars as best I could but could not make a left turn and the car drove into a brick building in the strip mall. I opened a claim with Subaru Corp, Case #230508-190-1112.
Corrective Action:
Pulled into a parking space at the Village Green strip mall, applied brakes and immediately, the engine accelerated and lunged my vehicle into another car that was parked in the parking space in front of my car. When the car accelerated, the brakes did not work. I reversed the car since it continued to accelerate into the parked car in front of me and the car went back as fast as it was accelerating forward. I put the car into drive since I had parked cars behind me as well. The car accelerated forward at a very high rate, I did not have brakes, I guided the car between parked cars as best I could but could not make a left turn and the car drove into a brick building in the strip mall. I opened a claim with Subaru Corp, Case #230508-190-1112.
Additional Notes:
Pulled into a parking space at the Village Green strip mall, applied brakes and immediately, the engine accelerated and lunged my vehicle into another car that was parked in the parking space in front of my car. When the car accelerated, the brakes did not work. I reversed the car since it continued to accelerate into the parked car in front of me and the car went back as fast as it was accelerating forward. I put the car into drive since I had parked cars behind me as well. The car accelerated forward at a very high rate, I did not have brakes, I guided the car between parked cars as best I could but could not make a left turn and the car drove into a brick building in the strip mall. I opened a claim with Subaru Corp, Case #230508-190-1112.
Mfg Campaign: 11522566
Recall Date: May 17, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Pulled into a parking space at the Village Green strip mall, applied brakes and immediately, the engine accelerated and lunged my vehicle into another car that was parked in the parking space in front of my car. When the car accelerated, the brakes did not work. I reversed the car since it continued to accelerate into the parked car in front of me and the car went back as fast as it was accelerating forward. I put the car into drive since I had parked cars behind me as well. The car accelerated forward at a very high rate, I did not have brakes, I guided the car between parked cars as best I could but could not make a left turn and the car drove into a brick building in the strip mall. I opened a claim with Subaru Corp, Case #230508-190-1112.
Corrective Action:
Pulled into a parking space at the Village Green strip mall, applied brakes and immediately, the engine accelerated and lunged my vehicle into another car that was parked in the parking space in front of my car. When the car accelerated, the brakes did not work. I reversed the car since it continued to accelerate into the parked car in front of me and the car went back as fast as it was accelerating forward. I put the car into drive since I had parked cars behind me as well. The car accelerated forward at a very high rate, I did not have brakes, I guided the car between parked cars as best I could but could not make a left turn and the car drove into a brick building in the strip mall. I opened a claim with Subaru Corp, Case #230508-190-1112.
Additional Notes:
Pulled into a parking space at the Village Green strip mall, applied brakes and immediately, the engine accelerated and lunged my vehicle into another car that was parked in the parking space in front of my car. When the car accelerated, the brakes did not work. I reversed the car since it continued to accelerate into the parked car in front of me and the car went back as fast as it was accelerating forward. I put the car into drive since I had parked cars behind me as well. The car accelerated forward at a very high rate, I did not have brakes, I guided the car between parked cars as best I could but could not make a left turn and the car drove into a brick building in the strip mall. I opened a claim with Subaru Corp, Case #230508-190-1112.
Mfg Campaign: 11522566
Recall Date: May 17, 2023
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