Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRQ-23
Recall Date: Nov 9, 2023
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2023 Outback, Legacy, Ascent, and Impreza vehicles. The center support bolts for the driveshaft may loosen, resulting in the disconnection of the front end of the driveshaft.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRN-23
Recall Date: Sep 21, 2023
Consumer Complaints
113 ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2023 Subaru Outback Wilderness experienced multiple complete failures to start over a 2-day period at 51,930 miles, creating significant safety risks and stranding situations.Component Failure: Battery system (SOA821B700, 620 CCA) failed to maintain charge when vehicle parked/off. Component replaced and available for inspection if retrieved from disposal. What Happened: Vehicle experienced repeated failure-to-start episodes over 2 consecutive days at 51,930 miles. While jump-startable, battery would not maintain charge for restart after any parking period. No warning lamps or messages preceded failures. Safety Risks: Created dangerous stranding situations in potentially unsafe locations. Loss of ability to restart in emergencies, failure of electrical systems (lights/hazards), risk of accidents when unable to restart in traffic situations. Professional Confirmation: Independent automotive shops tested battery/alternator systems confirming battery not holding charge per Subaru specifications, indicating systemic electrical drain issue. Manufacturer Inspection: Subaru dealer testing contradicted independent findings despite multiple documented failures. Customer Advocacy denied reimbursement claiming "normal wear" despite documented design deficiency. Known Defect: Failure directly relates to documented inadequacy in TSB 07-213-22R acknowledging original battery specification insufficient. TSB introduced higher-capacity replacement (SOA821B900, 750 CCA) requiring new mounting hardware, proving design correction not maintenance. TSB updated March 2024 (NHTSA #10252553) expanding to 2024 models, demonstrating ongoing systematic problem across multiple model years (2020-2024). Warning Signs: No warning indicators preceded failures - complete unexpected loss of starting ability creating immediate safety hazard.
Corrective Action:
My 2023 Subaru Outback Wilderness experienced multiple complete failures to start over a 2-day period at 51,930 miles, creating significant safety risks and stranding situations.Component Failure: Battery system (SOA821B700, 620 CCA) failed to maintain charge when vehicle parked/off. Component replaced and available for inspection if retrieved from disposal. What Happened: Vehicle experienced repeated failure-to-start episodes over 2 consecutive days at 51,930 miles. While jump-startable, battery would not maintain charge for restart after any parking period. No warning lamps or messages preceded failures. Safety Risks: Created dangerous stranding situations in potentially unsafe locations. Loss of ability to restart in emergencies, failure of electrical systems (lights/hazards), risk of accidents when unable to restart in traffic situations. Professional Confirmation: Independent automotive shops tested battery/alternator systems confirming battery not holding charge per Subaru specifications, indicating systemic electrical drain issue. Manufacturer Inspection: Subaru dealer testing contradicted independent findings despite multiple documented failures. Customer Advocacy denied reimbursement claiming "normal wear" despite documented design deficiency. Known Defect: Failure directly relates to documented inadequacy in TSB 07-213-22R acknowledging original battery specification insufficient. TSB introduced higher-capacity replacement (SOA821B900, 750 CCA) requiring new mounting hardware, proving design correction not maintenance. TSB updated March 2024 (NHTSA #10252553) expanding to 2024 models, demonstrating ongoing systematic problem across multiple model years (2020-2024). Warning Signs: No warning indicators preceded failures - complete unexpected loss of starting ability creating immediate safety hazard.
Additional Notes:
My 2023 Subaru Outback Wilderness experienced multiple complete failures to start over a 2-day period at 51,930 miles, creating significant safety risks and stranding situations.Component Failure: Battery system (SOA821B700, 620 CCA) failed to maintain charge when vehicle parked/off. Component replaced and available for inspection if retrieved from disposal. What Happened: Vehicle experienced repeated failure-to-start episodes over 2 consecutive days at 51,930 miles. While jump-startable, battery would not maintain charge for restart after any parking period. No warning lamps or messages preceded failures. Safety Risks: Created dangerous stranding situations in potentially unsafe locations. Loss of ability to restart in emergencies, failure of electrical systems (lights/hazards), risk of accidents when unable to restart in traffic situations. Professional Confirmation: Independent automotive shops tested battery/alternator systems confirming battery not holding charge per Subaru specifications, indicating systemic electrical drain issue. Manufacturer Inspection: Subaru dealer testing contradicted independent findings despite multiple documented failures. Customer Advocacy denied reimbursement claiming "normal wear" despite documented design deficiency. Known Defect: Failure directly relates to documented inadequacy in TSB 07-213-22R acknowledging original battery specification insufficient. TSB introduced higher-capacity replacement (SOA821B900, 750 CCA) requiring new mounting hardware, proving design correction not maintenance. TSB updated March 2024 (NHTSA #10252553) expanding to 2024 models, demonstrating ongoing systematic problem across multiple model years (2020-2024). Warning Signs: No warning indicators preceded failures - complete unexpected loss of starting ability creating immediate safety hazard.
Mfg Campaign: 11675441
Recall Date: Jul 22, 2025
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield was struck by a small stone. There was no immediate damage but over a period of several weeks 5 cracks appeared traversing the windshield top to bottom.
Corrective Action:
Windshield was struck by a small stone. There was no immediate damage but over a period of several weeks 5 cracks appeared traversing the windshield top to bottom.
Additional Notes:
Windshield was struck by a small stone. There was no immediate damage but over a period of several weeks 5 cracks appeared traversing the windshield top to bottom.
Mfg Campaign: 11659031
Recall Date: May 5, 2025
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The drivers side window frequently will not roll up. Has happened multiple times and dealership says they reset it but still does not work properly. In inclement weather conditions this is a serious safety issue. Most recent information is below
Corrective Action:
The drivers side window frequently will not roll up. Has happened multiple times and dealership says they reset it but still does not work properly. In inclement weather conditions this is a serious safety issue. Most recent information is below
Additional Notes:
The drivers side window frequently will not roll up. Has happened multiple times and dealership says they reset it but still does not work properly. In inclement weather conditions this is a serious safety issue. Most recent information is below
Mfg Campaign: 11653750
Recall Date: Apr 9, 2025
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When going down my driveway, the (RAB) Reverse Automatic Braking system will often times turn itself off and not reset like the manual say's it should. I have to stop the car, shut it off and open the door to ensure everything is off and restart the car to get it to reset. It has been in the dealership, Subaru of Kennesaw, Kennesaw Ga 4 time for this issue. Last time it was in the dealership they had it for over a month. And it is still happening. This started after a software update done on 10-28-2024 and to date has happened 52 times since then. I have photo documentation of these instances. These exceeded the max allowable of your website so did no upload them.
Corrective Action:
When going down my driveway, the (RAB) Reverse Automatic Braking system will often times turn itself off and not reset like the manual say's it should. I have to stop the car, shut it off and open the door to ensure everything is off and restart the car to get it to reset. It has been in the dealership, Subaru of Kennesaw, Kennesaw Ga 4 time for this issue. Last time it was in the dealership they had it for over a month. And it is still happening. This started after a software update done on 10-28-2024 and to date has happened 52 times since then. I have photo documentation of these instances. These exceeded the max allowable of your website so did no upload them.
Additional Notes:
When going down my driveway, the (RAB) Reverse Automatic Braking system will often times turn itself off and not reset like the manual say's it should. I have to stop the car, shut it off and open the door to ensure everything is off and restart the car to get it to reset. It has been in the dealership, Subaru of Kennesaw, Kennesaw Ga 4 time for this issue. Last time it was in the dealership they had it for over a month. And it is still happening. This started after a software update done on 10-28-2024 and to date has happened 52 times since then. I have photo documentation of these instances. These exceeded the max allowable of your website so did no upload them.
Mfg Campaign: 11651579
Recall Date: Mar 30, 2025
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I have had several times where tiny road pebbles have kicked up hitting the windshield and have caused cracks. There is now also a crack forming where there has not been any impact. This is my second windshield replacement in two years. I have never had a windshield that has been as fragile as this one. It seems to be a manufacturing issue with the windshield. Based on research online, appears this is a known issue.
Corrective Action:
I have had several times where tiny road pebbles have kicked up hitting the windshield and have caused cracks. There is now also a crack forming where there has not been any impact. This is my second windshield replacement in two years. I have never had a windshield that has been as fragile as this one. It seems to be a manufacturing issue with the windshield. Based on research online, appears this is a known issue.
Additional Notes:
I have had several times where tiny road pebbles have kicked up hitting the windshield and have caused cracks. There is now also a crack forming where there has not been any impact. This is my second windshield replacement in two years. I have never had a windshield that has been as fragile as this one. It seems to be a manufacturing issue with the windshield. Based on research online, appears this is a known issue.
Mfg Campaign: 11648201
Recall Date: Mar 13, 2025
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My car had an unintended acceleration that caused me to go in a ditch and hit a tree. I could not get car to stop when I realized it was increasing speed. It all happened very fast. My car was totaled. All airbags deployed. front right side of car was completely destroyed. There were no warnings. My insurance company has the car on their tow lot. I have sprains and bruises on my right side and a slight concussion. so thankful that I was not in a parking lot or in heavy traffic or near any walkers
Corrective Action:
My car had an unintended acceleration that caused me to go in a ditch and hit a tree. I could not get car to stop when I realized it was increasing speed. It all happened very fast. My car was totaled. All airbags deployed. front right side of car was completely destroyed. There were no warnings. My insurance company has the car on their tow lot. I have sprains and bruises on my right side and a slight concussion. so thankful that I was not in a parking lot or in heavy traffic or near any walkers
Additional Notes:
My car had an unintended acceleration that caused me to go in a ditch and hit a tree. I could not get car to stop when I realized it was increasing speed. It all happened very fast. My car was totaled. All airbags deployed. front right side of car was completely destroyed. There were no warnings. My insurance company has the car on their tow lot. I have sprains and bruises on my right side and a slight concussion. so thankful that I was not in a parking lot or in heavy traffic or near any walkers
Mfg Campaign: 11639451
Recall Date: Jan 29, 2025
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car had an unintended acceleration that caused me to go in a ditch and hit a tree. I could not get car to stop when I realized it was increasing speed. It all happened very fast. My car was totaled. All airbags deployed. front right side of car was completely destroyed. There were no warnings. My insurance company has the car on their tow lot. I have sprains and bruises on my right side and a slight concussion. so thankful that I was not in a parking lot or in heavy traffic or near any walkers
Corrective Action:
My car had an unintended acceleration that caused me to go in a ditch and hit a tree. I could not get car to stop when I realized it was increasing speed. It all happened very fast. My car was totaled. All airbags deployed. front right side of car was completely destroyed. There were no warnings. My insurance company has the car on their tow lot. I have sprains and bruises on my right side and a slight concussion. so thankful that I was not in a parking lot or in heavy traffic or near any walkers
Additional Notes:
My car had an unintended acceleration that caused me to go in a ditch and hit a tree. I could not get car to stop when I realized it was increasing speed. It all happened very fast. My car was totaled. All airbags deployed. front right side of car was completely destroyed. There were no warnings. My insurance company has the car on their tow lot. I have sprains and bruises on my right side and a slight concussion. so thankful that I was not in a parking lot or in heavy traffic or near any walkers
Mfg Campaign: 11639451
Recall Date: Jan 29, 2025
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My car had an unintended acceleration that caused me to go in a ditch and hit a tree. I could not get car to stop when I realized it was increasing speed. It all happened very fast. My car was totaled. All airbags deployed. front right side of car was completely destroyed. There were no warnings. My insurance company has the car on their tow lot. I have sprains and bruises on my right side and a slight concussion. so thankful that I was not in a parking lot or in heavy traffic or near any walkers
Corrective Action:
My car had an unintended acceleration that caused me to go in a ditch and hit a tree. I could not get car to stop when I realized it was increasing speed. It all happened very fast. My car was totaled. All airbags deployed. front right side of car was completely destroyed. There were no warnings. My insurance company has the car on their tow lot. I have sprains and bruises on my right side and a slight concussion. so thankful that I was not in a parking lot or in heavy traffic or near any walkers
Additional Notes:
My car had an unintended acceleration that caused me to go in a ditch and hit a tree. I could not get car to stop when I realized it was increasing speed. It all happened very fast. My car was totaled. All airbags deployed. front right side of car was completely destroyed. There were no warnings. My insurance company has the car on their tow lot. I have sprains and bruises on my right side and a slight concussion. so thankful that I was not in a parking lot or in heavy traffic or near any walkers
Mfg Campaign: 11639451
Recall Date: Jan 29, 2025
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2023 Subaru Outback. The contact stated that his wife was driving the vehicle and as she was entering into a parking spot and depressing the brake pedal, the vehicle experienced sudden unintended acceleration. The contact's wife reported that the vehicle had made an abnormal revving sound as if she had applied the accelerator. The front end of the vehicle jumped the parking bumper and crashed into the store's glass front. The wife stated that she had not noticed any warning lights or alarm chimes before the abnormal revving noise. The wife was not aware of the speed of the vehicle. The wife stated that the vehicle stopped and she had shifted the vehicle into reverse (R) and was able to reverse out from the storefront. The wife stated that she had not suffered any injuries. The police were called and issued the wife a citation. The vehicle had damage to the front bumper and the hood. The contact stated that there were some broken pieces of plastic missing and there was some deformation of the front edge of the hood. The contact stated that the vehicle was drivable. The contact stated that a similar incident had occurred to him last August as he was pulling into his residence garage. He stated that he heard an abnormal revving sound from the engine and he was able to stop the vehicle before it had crashed into the garage. The vehicle had been taken to a local dealer, however, the vehicle was not yet diagnosed and the vehicle was not repaired. The manufacturer had been made aware of the failure. The failure mileage was approximately 12,800.
Corrective Action:
The contact owns a 2023 Subaru Outback. The contact stated that his wife was driving the vehicle and as she was entering into a parking spot and depressing the brake pedal, the vehicle experienced sudden unintended acceleration. The contact's wife reported that the vehicle had made an abnormal revving sound as if she had applied the accelerator. The front end of the vehicle jumped the parking bumper and crashed into the store's glass front. The wife stated that she had not noticed any warning lights or alarm chimes before the abnormal revving noise. The wife was not aware of the speed of the vehicle. The wife stated that the vehicle stopped and she had shifted the vehicle into reverse (R) and was able to reverse out from the storefront. The wife stated that she had not suffered any injuries. The police were called and issued the wife a citation. The vehicle had damage to the front bumper and the hood. The contact stated that there were some broken pieces of plastic missing and there was some deformation of the front edge of the hood. The contact stated that the vehicle was drivable. The contact stated that a similar incident had occurred to him last August as he was pulling into his residence garage. He stated that he heard an abnormal revving sound from the engine and he was able to stop the vehicle before it had crashed into the garage. The vehicle had been taken to a local dealer, however, the vehicle was not yet diagnosed and the vehicle was not repaired. The manufacturer had been made aware of the failure. The failure mileage was approximately 12,800.
Additional Notes:
The contact owns a 2023 Subaru Outback. The contact stated that his wife was driving the vehicle and as she was entering into a parking spot and depressing the brake pedal, the vehicle experienced sudden unintended acceleration. The contact's wife reported that the vehicle had made an abnormal revving sound as if she had applied the accelerator. The front end of the vehicle jumped the parking bumper and crashed into the store's glass front. The wife stated that she had not noticed any warning lights or alarm chimes before the abnormal revving noise. The wife was not aware of the speed of the vehicle. The wife stated that the vehicle stopped and she had shifted the vehicle into reverse (R) and was able to reverse out from the storefront. The wife stated that she had not suffered any injuries. The police were called and issued the wife a citation. The vehicle had damage to the front bumper and the hood. The contact stated that there were some broken pieces of plastic missing and there was some deformation of the front edge of the hood. The contact stated that the vehicle was drivable. The contact stated that a similar incident had occurred to him last August as he was pulling into his residence garage. He stated that he heard an abnormal revving sound from the engine and he was able to stop the vehicle before it had crashed into the garage. The vehicle had been taken to a local dealer, however, the vehicle was not yet diagnosed and the vehicle was not repaired. The manufacturer had been made aware of the failure. The failure mileage was approximately 12,800.
Mfg Campaign: 11638907
Recall Date: Jan 27, 2025
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Subaru Outback. The contact stated that his wife was driving the vehicle and as she was entering into a parking spot and depressing the brake pedal, the vehicle experienced sudden unintended acceleration. The contact's wife reported that the vehicle had made an abnormal revving sound as if she had applied the accelerator. The front end of the vehicle jumped the parking bumper and crashed into the store's glass front. The wife stated that she had not noticed any warning lights or alarm chimes before the abnormal revving noise. The wife was not aware of the speed of the vehicle. The wife stated that the vehicle stopped and she had shifted the vehicle into reverse (R) and was able to reverse out from the storefront. The wife stated that she had not suffered any injuries. The police were called and issued the wife a citation. The vehicle had damage to the front bumper and the hood. The contact stated that there were some broken pieces of plastic missing and there was some deformation of the front edge of the hood. The contact stated that the vehicle was drivable. The contact stated that a similar incident had occurred to him last August as he was pulling into his residence garage. He stated that he heard an abnormal revving sound from the engine and he was able to stop the vehicle before it had crashed into the garage. The vehicle had been taken to a local dealer, however, the vehicle was not yet diagnosed and the vehicle was not repaired. The manufacturer had been made aware of the failure. The failure mileage was approximately 12,800.
Corrective Action:
The contact owns a 2023 Subaru Outback. The contact stated that his wife was driving the vehicle and as she was entering into a parking spot and depressing the brake pedal, the vehicle experienced sudden unintended acceleration. The contact's wife reported that the vehicle had made an abnormal revving sound as if she had applied the accelerator. The front end of the vehicle jumped the parking bumper and crashed into the store's glass front. The wife stated that she had not noticed any warning lights or alarm chimes before the abnormal revving noise. The wife was not aware of the speed of the vehicle. The wife stated that the vehicle stopped and she had shifted the vehicle into reverse (R) and was able to reverse out from the storefront. The wife stated that she had not suffered any injuries. The police were called and issued the wife a citation. The vehicle had damage to the front bumper and the hood. The contact stated that there were some broken pieces of plastic missing and there was some deformation of the front edge of the hood. The contact stated that the vehicle was drivable. The contact stated that a similar incident had occurred to him last August as he was pulling into his residence garage. He stated that he heard an abnormal revving sound from the engine and he was able to stop the vehicle before it had crashed into the garage. The vehicle had been taken to a local dealer, however, the vehicle was not yet diagnosed and the vehicle was not repaired. The manufacturer had been made aware of the failure. The failure mileage was approximately 12,800.
Additional Notes:
The contact owns a 2023 Subaru Outback. The contact stated that his wife was driving the vehicle and as she was entering into a parking spot and depressing the brake pedal, the vehicle experienced sudden unintended acceleration. The contact's wife reported that the vehicle had made an abnormal revving sound as if she had applied the accelerator. The front end of the vehicle jumped the parking bumper and crashed into the store's glass front. The wife stated that she had not noticed any warning lights or alarm chimes before the abnormal revving noise. The wife was not aware of the speed of the vehicle. The wife stated that the vehicle stopped and she had shifted the vehicle into reverse (R) and was able to reverse out from the storefront. The wife stated that she had not suffered any injuries. The police were called and issued the wife a citation. The vehicle had damage to the front bumper and the hood. The contact stated that there were some broken pieces of plastic missing and there was some deformation of the front edge of the hood. The contact stated that the vehicle was drivable. The contact stated that a similar incident had occurred to him last August as he was pulling into his residence garage. He stated that he heard an abnormal revving sound from the engine and he was able to stop the vehicle before it had crashed into the garage. The vehicle had been taken to a local dealer, however, the vehicle was not yet diagnosed and the vehicle was not repaired. The manufacturer had been made aware of the failure. The failure mileage was approximately 12,800.
Mfg Campaign: 11638907
Recall Date: Jan 27, 2025
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle has received all scheduled and regular maintenance. I was driving right around the speed limit of 50 mph. Traffic was stopped ahead, and I had plenty of time and space to stop. I pressed the brake pedal, but continued to coast. I pressed it harder, all the way to the floor for at least four seconds, and there was no resistance, no feel of the antilock brakes kicking in, no emergency braking to avoid a collision, and no braking or slowing whatsoever. I could not safely swerve out of my lane, as there was no shoulder on my left and traffic on my right, and so there was an accident. The vehicle is currently at the body shop, and I told Stare Farm about the brakes, but they have no intention of investigating it.
Corrective Action:
The vehicle has received all scheduled and regular maintenance. I was driving right around the speed limit of 50 mph. Traffic was stopped ahead, and I had plenty of time and space to stop. I pressed the brake pedal, but continued to coast. I pressed it harder, all the way to the floor for at least four seconds, and there was no resistance, no feel of the antilock brakes kicking in, no emergency braking to avoid a collision, and no braking or slowing whatsoever. I could not safely swerve out of my lane, as there was no shoulder on my left and traffic on my right, and so there was an accident. The vehicle is currently at the body shop, and I told Stare Farm about the brakes, but they have no intention of investigating it.
Additional Notes:
The vehicle has received all scheduled and regular maintenance. I was driving right around the speed limit of 50 mph. Traffic was stopped ahead, and I had plenty of time and space to stop. I pressed the brake pedal, but continued to coast. I pressed it harder, all the way to the floor for at least four seconds, and there was no resistance, no feel of the antilock brakes kicking in, no emergency braking to avoid a collision, and no braking or slowing whatsoever. I could not safely swerve out of my lane, as there was no shoulder on my left and traffic on my right, and so there was an accident. The vehicle is currently at the body shop, and I told Stare Farm about the brakes, but they have no intention of investigating it.
Mfg Campaign: 11628020
Recall Date: Nov 30, 2024
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The vehicle has received all scheduled and regular maintenance. I was driving right around the speed limit of 50 mph. Traffic was stopped ahead, and I had plenty of time and space to stop. I pressed the brake pedal, but continued to coast. I pressed it harder, all the way to the floor for at least four seconds, and there was no resistance, no feel of the antilock brakes kicking in, no emergency braking to avoid a collision, and no braking or slowing whatsoever. I could not safely swerve out of my lane, as there was no shoulder on my left and traffic on my right, and so there was an accident. The vehicle is currently at the body shop, and I told Stare Farm about the brakes, but they have no intention of investigating it.
Corrective Action:
The vehicle has received all scheduled and regular maintenance. I was driving right around the speed limit of 50 mph. Traffic was stopped ahead, and I had plenty of time and space to stop. I pressed the brake pedal, but continued to coast. I pressed it harder, all the way to the floor for at least four seconds, and there was no resistance, no feel of the antilock brakes kicking in, no emergency braking to avoid a collision, and no braking or slowing whatsoever. I could not safely swerve out of my lane, as there was no shoulder on my left and traffic on my right, and so there was an accident. The vehicle is currently at the body shop, and I told Stare Farm about the brakes, but they have no intention of investigating it.
Additional Notes:
The vehicle has received all scheduled and regular maintenance. I was driving right around the speed limit of 50 mph. Traffic was stopped ahead, and I had plenty of time and space to stop. I pressed the brake pedal, but continued to coast. I pressed it harder, all the way to the floor for at least four seconds, and there was no resistance, no feel of the antilock brakes kicking in, no emergency braking to avoid a collision, and no braking or slowing whatsoever. I could not safely swerve out of my lane, as there was no shoulder on my left and traffic on my right, and so there was an accident. The vehicle is currently at the body shop, and I told Stare Farm about the brakes, but they have no intention of investigating it.
Mfg Campaign: 11628020
Recall Date: Nov 30, 2024
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The vehicle has received all scheduled and regular maintenance. I was driving right around the speed limit of 50 mph. Traffic was stopped ahead, and I had plenty of time and space to stop. I pressed the brake pedal, but continued to coast. I pressed it harder, all the way to the floor for at least four seconds, and there was no resistance, no feel of the antilock brakes kicking in, no emergency braking to avoid a collision, and no braking or slowing whatsoever. I could not safely swerve out of my lane, as there was no shoulder on my left and traffic on my right, and so there was an accident. The vehicle is currently at the body shop, and I told Stare Farm about the brakes, but they have no intention of investigating it.
Corrective Action:
The vehicle has received all scheduled and regular maintenance. I was driving right around the speed limit of 50 mph. Traffic was stopped ahead, and I had plenty of time and space to stop. I pressed the brake pedal, but continued to coast. I pressed it harder, all the way to the floor for at least four seconds, and there was no resistance, no feel of the antilock brakes kicking in, no emergency braking to avoid a collision, and no braking or slowing whatsoever. I could not safely swerve out of my lane, as there was no shoulder on my left and traffic on my right, and so there was an accident. The vehicle is currently at the body shop, and I told Stare Farm about the brakes, but they have no intention of investigating it.
Additional Notes:
The vehicle has received all scheduled and regular maintenance. I was driving right around the speed limit of 50 mph. Traffic was stopped ahead, and I had plenty of time and space to stop. I pressed the brake pedal, but continued to coast. I pressed it harder, all the way to the floor for at least four seconds, and there was no resistance, no feel of the antilock brakes kicking in, no emergency braking to avoid a collision, and no braking or slowing whatsoever. I could not safely swerve out of my lane, as there was no shoulder on my left and traffic on my right, and so there was an accident. The vehicle is currently at the body shop, and I told Stare Farm about the brakes, but they have no intention of investigating it.
Mfg Campaign: 11628020
Recall Date: Nov 30, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The WINDSHIELD cracked while I was driving on [XXX] unexpectedly and could have caused an accident, on [XXX] at approximately [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The WINDSHIELD cracked while I was driving on [XXX] unexpectedly and could have caused an accident, on [XXX] at approximately [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The WINDSHIELD cracked while I was driving on [XXX] unexpectedly and could have caused an accident, on [XXX] at approximately [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11627415
Recall Date: Nov 26, 2024
Subaru Of America, Inc.
Defect Description:
TIRES
Potential Consequences:
225/65r17 102h 535 inside side wall of tire blew out on the freeway was able to stop and change it out. when i got home i checked the other ones and they are almost the same way they have 30000
Corrective Action:
225/65r17 102h 535 inside side wall of tire blew out on the freeway was able to stop and change it out. when i got home i checked the other ones and they are almost the same way they have 30000
Additional Notes:
225/65r17 102h 535 inside side wall of tire blew out on the freeway was able to stop and change it out. when i got home i checked the other ones and they are almost the same way they have 30000
Mfg Campaign: 11624382
Recall Date: Nov 9, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This complain is specific to the wireless charging pad featured in the Touring 2023 model I leased. The wireless charging pad overheats very quickly, thus overheating the phone it's charging. Even if the device is just plugged into a charging cord, located right next to the charging pad, it will overheat the phone, sometimes to the degree that the phone and the screen console will go blank. This has been incredibly dangerous when using the screen for navigation on the highway and the whole thing goes black/malfunctions, and this has happened quite a few times. The other frustrating issue is that the battery of my phone has overheated many times so it doesn't hold much of a charge anymore. The other issue is that the Eyesight function, which is necessary for cruise control, goes out often and completely malfunctions in head-on strong sunlight, which is often in Southern California.
Corrective Action:
This complain is specific to the wireless charging pad featured in the Touring 2023 model I leased. The wireless charging pad overheats very quickly, thus overheating the phone it's charging. Even if the device is just plugged into a charging cord, located right next to the charging pad, it will overheat the phone, sometimes to the degree that the phone and the screen console will go blank. This has been incredibly dangerous when using the screen for navigation on the highway and the whole thing goes black/malfunctions, and this has happened quite a few times. The other frustrating issue is that the battery of my phone has overheated many times so it doesn't hold much of a charge anymore. The other issue is that the Eyesight function, which is necessary for cruise control, goes out often and completely malfunctions in head-on strong sunlight, which is often in Southern California.
Additional Notes:
This complain is specific to the wireless charging pad featured in the Touring 2023 model I leased. The wireless charging pad overheats very quickly, thus overheating the phone it's charging. Even if the device is just plugged into a charging cord, located right next to the charging pad, it will overheat the phone, sometimes to the degree that the phone and the screen console will go blank. This has been incredibly dangerous when using the screen for navigation on the highway and the whole thing goes black/malfunctions, and this has happened quite a few times. The other frustrating issue is that the battery of my phone has overheated many times so it doesn't hold much of a charge anymore. The other issue is that the Eyesight function, which is necessary for cruise control, goes out often and completely malfunctions in head-on strong sunlight, which is often in Southern California.
Mfg Campaign: 11622339
Recall Date: Oct 28, 2024
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
This complain is specific to the wireless charging pad featured in the Touring 2023 model I leased. The wireless charging pad overheats very quickly, thus overheating the phone it's charging. Even if the device is just plugged into a charging cord, located right next to the charging pad, it will overheat the phone, sometimes to the degree that the phone and the screen console will go blank. This has been incredibly dangerous when using the screen for navigation on the highway and the whole thing goes black/malfunctions, and this has happened quite a few times. The other frustrating issue is that the battery of my phone has overheated many times so it doesn't hold much of a charge anymore. The other issue is that the Eyesight function, which is necessary for cruise control, goes out often and completely malfunctions in head-on strong sunlight, which is often in Southern California.
Corrective Action:
This complain is specific to the wireless charging pad featured in the Touring 2023 model I leased. The wireless charging pad overheats very quickly, thus overheating the phone it's charging. Even if the device is just plugged into a charging cord, located right next to the charging pad, it will overheat the phone, sometimes to the degree that the phone and the screen console will go blank. This has been incredibly dangerous when using the screen for navigation on the highway and the whole thing goes black/malfunctions, and this has happened quite a few times. The other frustrating issue is that the battery of my phone has overheated many times so it doesn't hold much of a charge anymore. The other issue is that the Eyesight function, which is necessary for cruise control, goes out often and completely malfunctions in head-on strong sunlight, which is often in Southern California.
Additional Notes:
This complain is specific to the wireless charging pad featured in the Touring 2023 model I leased. The wireless charging pad overheats very quickly, thus overheating the phone it's charging. Even if the device is just plugged into a charging cord, located right next to the charging pad, it will overheat the phone, sometimes to the degree that the phone and the screen console will go blank. This has been incredibly dangerous when using the screen for navigation on the highway and the whole thing goes black/malfunctions, and this has happened quite a few times. The other frustrating issue is that the battery of my phone has overheated many times so it doesn't hold much of a charge anymore. The other issue is that the Eyesight function, which is necessary for cruise control, goes out often and completely malfunctions in head-on strong sunlight, which is often in Southern California.
Mfg Campaign: 11622339
Recall Date: Oct 28, 2024
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
When coming to a stop at a stop sign, the car jerks and the engine appears to stall. I have brought it to 2 dealerships and both have said that it is "normal". I have had dozens of cars and none have ever performed in this manner. The adaptive cruise control and automatic emergency braking frequently brakes for no reason or does not recognize cars in front of me. It regularly misses large objects directly in front of the car. The system also has a lot of failures and turns itself off randomly for unknown reasons. (again, "working as designed")
Corrective Action:
When coming to a stop at a stop sign, the car jerks and the engine appears to stall. I have brought it to 2 dealerships and both have said that it is "normal". I have had dozens of cars and none have ever performed in this manner. The adaptive cruise control and automatic emergency braking frequently brakes for no reason or does not recognize cars in front of me. It regularly misses large objects directly in front of the car. The system also has a lot of failures and turns itself off randomly for unknown reasons. (again, "working as designed")
Additional Notes:
When coming to a stop at a stop sign, the car jerks and the engine appears to stall. I have brought it to 2 dealerships and both have said that it is "normal". I have had dozens of cars and none have ever performed in this manner. The adaptive cruise control and automatic emergency braking frequently brakes for no reason or does not recognize cars in front of me. It regularly misses large objects directly in front of the car. The system also has a lot of failures and turns itself off randomly for unknown reasons. (again, "working as designed")
Mfg Campaign: 11620816
Recall Date: Oct 19, 2024
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When coming to a stop at a stop sign, the car jerks and the engine appears to stall. I have brought it to 2 dealerships and both have said that it is "normal". I have had dozens of cars and none have ever performed in this manner. The adaptive cruise control and automatic emergency braking frequently brakes for no reason or does not recognize cars in front of me. It regularly misses large objects directly in front of the car. The system also has a lot of failures and turns itself off randomly for unknown reasons. (again, "working as designed")
Corrective Action:
When coming to a stop at a stop sign, the car jerks and the engine appears to stall. I have brought it to 2 dealerships and both have said that it is "normal". I have had dozens of cars and none have ever performed in this manner. The adaptive cruise control and automatic emergency braking frequently brakes for no reason or does not recognize cars in front of me. It regularly misses large objects directly in front of the car. The system also has a lot of failures and turns itself off randomly for unknown reasons. (again, "working as designed")
Additional Notes:
When coming to a stop at a stop sign, the car jerks and the engine appears to stall. I have brought it to 2 dealerships and both have said that it is "normal". I have had dozens of cars and none have ever performed in this manner. The adaptive cruise control and automatic emergency braking frequently brakes for no reason or does not recognize cars in front of me. It regularly misses large objects directly in front of the car. The system also has a lot of failures and turns itself off randomly for unknown reasons. (again, "working as designed")
Mfg Campaign: 11620816
Recall Date: Oct 19, 2024
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When coming to a stop at a stop sign, the car jerks and the engine appears to stall. I have brought it to 2 dealerships and both have said that it is "normal". I have had dozens of cars and none have ever performed in this manner. The adaptive cruise control and automatic emergency braking frequently brakes for no reason or does not recognize cars in front of me. It regularly misses large objects directly in front of the car. The system also has a lot of failures and turns itself off randomly for unknown reasons. (again, "working as designed")
Corrective Action:
When coming to a stop at a stop sign, the car jerks and the engine appears to stall. I have brought it to 2 dealerships and both have said that it is "normal". I have had dozens of cars and none have ever performed in this manner. The adaptive cruise control and automatic emergency braking frequently brakes for no reason or does not recognize cars in front of me. It regularly misses large objects directly in front of the car. The system also has a lot of failures and turns itself off randomly for unknown reasons. (again, "working as designed")
Additional Notes:
When coming to a stop at a stop sign, the car jerks and the engine appears to stall. I have brought it to 2 dealerships and both have said that it is "normal". I have had dozens of cars and none have ever performed in this manner. The adaptive cruise control and automatic emergency braking frequently brakes for no reason or does not recognize cars in front of me. It regularly misses large objects directly in front of the car. The system also has a lot of failures and turns itself off randomly for unknown reasons. (again, "working as designed")
Mfg Campaign: 11620816
Recall Date: Oct 19, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury