Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2021 WRX vehicles. The backup light switch may corrode and become inoperative, which can result in the backup lights not illuminating and the rearview camera image not displaying when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRE-22
Recall Date: Jul 21, 2022
Consumer Complaints
67 ComplaintsSubaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Likely secondary air injection pump and/or its related relays, CEL P2444 came on 3 separate times. November 2024, brought it in to get replaced under warranty, came on again the day after picking her up in December 2024 due to faulty pump, didn’t get to bring her back in until March 1st 2025, fixed part again, brought her home [XXX]. Car engulfed in flames 10 days later on [XXX]. I do have the car’s ECU available for scan to check for previous codes. I could have been killed in a car fire, the building my car was in front of could have been turned to ash. No, the problem has not been reproduced, the car is totaled and in a pile of ash. Yes, the vehicle was inspected by police and fire force after the incident. The CEL light had come back on that morning. 9:11 am, came on, parked at 9:28am, car was on fire by 9:52am. I was parked and in an appointment when the cops came in in order to evacuate us because my car was in flames. Please contact Romano Subaru for information on my car, I do not have all of the paperwork available to me, but all of the work was done through that dealership. 315-475-7933 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Likely secondary air injection pump and/or its related relays, CEL P2444 came on 3 separate times. November 2024, brought it in to get replaced under warranty, came on again the day after picking her up in December 2024 due to faulty pump, didn’t get to bring her back in until March 1st 2025, fixed part again, brought her home [XXX]. Car engulfed in flames 10 days later on [XXX]. I do have the car’s ECU available for scan to check for previous codes. I could have been killed in a car fire, the building my car was in front of could have been turned to ash. No, the problem has not been reproduced, the car is totaled and in a pile of ash. Yes, the vehicle was inspected by police and fire force after the incident. The CEL light had come back on that morning. 9:11 am, came on, parked at 9:28am, car was on fire by 9:52am. I was parked and in an appointment when the cops came in in order to evacuate us because my car was in flames. Please contact Romano Subaru for information on my car, I do not have all of the paperwork available to me, but all of the work was done through that dealership. 315-475-7933 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Likely secondary air injection pump and/or its related relays, CEL P2444 came on 3 separate times. November 2024, brought it in to get replaced under warranty, came on again the day after picking her up in December 2024 due to faulty pump, didn’t get to bring her back in until March 1st 2025, fixed part again, brought her home [XXX]. Car engulfed in flames 10 days later on [XXX]. I do have the car’s ECU available for scan to check for previous codes. I could have been killed in a car fire, the building my car was in front of could have been turned to ash. No, the problem has not been reproduced, the car is totaled and in a pile of ash. Yes, the vehicle was inspected by police and fire force after the incident. The CEL light had come back on that morning. 9:11 am, came on, parked at 9:28am, car was on fire by 9:52am. I was parked and in an appointment when the cops came in in order to evacuate us because my car was in flames. Please contact Romano Subaru for information on my car, I do not have all of the paperwork available to me, but all of the work was done through that dealership. 315-475-7933 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11651199
Recall Date: Mar 27, 2025
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Likely secondary air injection pump and/or its related relays, CEL P2444 came on 3 separate times. November 2024, brought it in to get replaced under warranty, came on again the day after picking her up in December 2024 due to faulty pump, didn’t get to bring her back in until March 1st 2025, fixed part again, brought her home [XXX]. Car engulfed in flames 10 days later on [XXX]. I do have the car’s ECU available for scan to check for previous codes. I could have been killed in a car fire, the building my car was in front of could have been turned to ash. No, the problem has not been reproduced, the car is totaled and in a pile of ash. Yes, the vehicle was inspected by police and fire force after the incident. The CEL light had come back on that morning. 9:11 am, came on, parked at 9:28am, car was on fire by 9:52am. I was parked and in an appointment when the cops came in in order to evacuate us because my car was in flames. Please contact Romano Subaru for information on my car, I do not have all of the paperwork available to me, but all of the work was done through that dealership. 315-475-7933 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Likely secondary air injection pump and/or its related relays, CEL P2444 came on 3 separate times. November 2024, brought it in to get replaced under warranty, came on again the day after picking her up in December 2024 due to faulty pump, didn’t get to bring her back in until March 1st 2025, fixed part again, brought her home [XXX]. Car engulfed in flames 10 days later on [XXX]. I do have the car’s ECU available for scan to check for previous codes. I could have been killed in a car fire, the building my car was in front of could have been turned to ash. No, the problem has not been reproduced, the car is totaled and in a pile of ash. Yes, the vehicle was inspected by police and fire force after the incident. The CEL light had come back on that morning. 9:11 am, came on, parked at 9:28am, car was on fire by 9:52am. I was parked and in an appointment when the cops came in in order to evacuate us because my car was in flames. Please contact Romano Subaru for information on my car, I do not have all of the paperwork available to me, but all of the work was done through that dealership. 315-475-7933 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Likely secondary air injection pump and/or its related relays, CEL P2444 came on 3 separate times. November 2024, brought it in to get replaced under warranty, came on again the day after picking her up in December 2024 due to faulty pump, didn’t get to bring her back in until March 1st 2025, fixed part again, brought her home [XXX]. Car engulfed in flames 10 days later on [XXX]. I do have the car’s ECU available for scan to check for previous codes. I could have been killed in a car fire, the building my car was in front of could have been turned to ash. No, the problem has not been reproduced, the car is totaled and in a pile of ash. Yes, the vehicle was inspected by police and fire force after the incident. The CEL light had come back on that morning. 9:11 am, came on, parked at 9:28am, car was on fire by 9:52am. I was parked and in an appointment when the cops came in in order to evacuate us because my car was in flames. Please contact Romano Subaru for information on my car, I do not have all of the paperwork available to me, but all of the work was done through that dealership. 315-475-7933 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11651199
Recall Date: Mar 27, 2025
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The current issues with my recently purchased used vehicle are as follows: Clutch, odometer tampering, steering rack, 2 axle leaks, electrical issues, inspection issues. I tried to see if the dealership that I bought the car from is willing to fix these issues they keep going back and forth with me on these issues even though I just recently purchased the car stating that I have to pay for it. I purchased this car [XXX]. There were several issues with this car prior to purchase that were not disclosed when I purchased it. The dealership that I bought the car from, highline car connection/Yankee Auto sales, insisted we buy an extended warranty. Upon inspection at Dan Perkins Subaru, one of the biggest safety issues with this vehicle is the clutch, I was informed that the clutch cover was missing and there were aftermarket bolts used, I was informed that the clutch is a normal wear and tear item such as an oil change and because of these two issues my warranty will not cover fixing the clutch. As you can see in my documents I just recently purchased this vehicle and had it for 28 days. I also noticed that there was odometer tampering, I reviewed the paperwork the dealership gave me for the carfax report and I went online to retrieve my own carfax report, there are several discrepancies in which I included with my documents. My vehicle has been in the shop since December 6th 2024 it is not safe to drive on the road in the condition it is which is the same condition the car was sold to me in. For the last week I have been going back and forth with the original dealership the insurance company Allstate with the warranty and Dan Perkins Subaru trying to figure out a way to get my car safe on the road and no one is willing to assist me properly. Please review the documents and get back to me at your earliest convenience thank you for your assistance with these issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The current issues with my recently purchased used vehicle are as follows: Clutch, odometer tampering, steering rack, 2 axle leaks, electrical issues, inspection issues. I tried to see if the dealership that I bought the car from is willing to fix these issues they keep going back and forth with me on these issues even though I just recently purchased the car stating that I have to pay for it. I purchased this car [XXX]. There were several issues with this car prior to purchase that were not disclosed when I purchased it. The dealership that I bought the car from, highline car connection/Yankee Auto sales, insisted we buy an extended warranty. Upon inspection at Dan Perkins Subaru, one of the biggest safety issues with this vehicle is the clutch, I was informed that the clutch cover was missing and there were aftermarket bolts used, I was informed that the clutch is a normal wear and tear item such as an oil change and because of these two issues my warranty will not cover fixing the clutch. As you can see in my documents I just recently purchased this vehicle and had it for 28 days. I also noticed that there was odometer tampering, I reviewed the paperwork the dealership gave me for the carfax report and I went online to retrieve my own carfax report, there are several discrepancies in which I included with my documents. My vehicle has been in the shop since December 6th 2024 it is not safe to drive on the road in the condition it is which is the same condition the car was sold to me in. For the last week I have been going back and forth with the original dealership the insurance company Allstate with the warranty and Dan Perkins Subaru trying to figure out a way to get my car safe on the road and no one is willing to assist me properly. Please review the documents and get back to me at your earliest convenience thank you for your assistance with these issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The current issues with my recently purchased used vehicle are as follows: Clutch, odometer tampering, steering rack, 2 axle leaks, electrical issues, inspection issues. I tried to see if the dealership that I bought the car from is willing to fix these issues they keep going back and forth with me on these issues even though I just recently purchased the car stating that I have to pay for it. I purchased this car [XXX]. There were several issues with this car prior to purchase that were not disclosed when I purchased it. The dealership that I bought the car from, highline car connection/Yankee Auto sales, insisted we buy an extended warranty. Upon inspection at Dan Perkins Subaru, one of the biggest safety issues with this vehicle is the clutch, I was informed that the clutch cover was missing and there were aftermarket bolts used, I was informed that the clutch is a normal wear and tear item such as an oil change and because of these two issues my warranty will not cover fixing the clutch. As you can see in my documents I just recently purchased this vehicle and had it for 28 days. I also noticed that there was odometer tampering, I reviewed the paperwork the dealership gave me for the carfax report and I went online to retrieve my own carfax report, there are several discrepancies in which I included with my documents. My vehicle has been in the shop since December 6th 2024 it is not safe to drive on the road in the condition it is which is the same condition the car was sold to me in. For the last week I have been going back and forth with the original dealership the insurance company Allstate with the warranty and Dan Perkins Subaru trying to figure out a way to get my car safe on the road and no one is willing to assist me properly. Please review the documents and get back to me at your earliest convenience thank you for your assistance with these issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11630702
Recall Date: Dec 14, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The current issues with my recently purchased used vehicle are as follows: Clutch, odometer tampering, steering rack, 2 axle leaks, electrical issues, inspection issues. I tried to see if the dealership that I bought the car from is willing to fix these issues they keep going back and forth with me on these issues even though I just recently purchased the car stating that I have to pay for it. I purchased this car [XXX]. There were several issues with this car prior to purchase that were not disclosed when I purchased it. The dealership that I bought the car from, highline car connection/Yankee Auto sales, insisted we buy an extended warranty. Upon inspection at Dan Perkins Subaru, one of the biggest safety issues with this vehicle is the clutch, I was informed that the clutch cover was missing and there were aftermarket bolts used, I was informed that the clutch is a normal wear and tear item such as an oil change and because of these two issues my warranty will not cover fixing the clutch. As you can see in my documents I just recently purchased this vehicle and had it for 28 days. I also noticed that there was odometer tampering, I reviewed the paperwork the dealership gave me for the carfax report and I went online to retrieve my own carfax report, there are several discrepancies in which I included with my documents. My vehicle has been in the shop since December 6th 2024 it is not safe to drive on the road in the condition it is which is the same condition the car was sold to me in. For the last week I have been going back and forth with the original dealership the insurance company Allstate with the warranty and Dan Perkins Subaru trying to figure out a way to get my car safe on the road and no one is willing to assist me properly. Please review the documents and get back to me at your earliest convenience thank you for your assistance with these issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The current issues with my recently purchased used vehicle are as follows: Clutch, odometer tampering, steering rack, 2 axle leaks, electrical issues, inspection issues. I tried to see if the dealership that I bought the car from is willing to fix these issues they keep going back and forth with me on these issues even though I just recently purchased the car stating that I have to pay for it. I purchased this car [XXX]. There were several issues with this car prior to purchase that were not disclosed when I purchased it. The dealership that I bought the car from, highline car connection/Yankee Auto sales, insisted we buy an extended warranty. Upon inspection at Dan Perkins Subaru, one of the biggest safety issues with this vehicle is the clutch, I was informed that the clutch cover was missing and there were aftermarket bolts used, I was informed that the clutch is a normal wear and tear item such as an oil change and because of these two issues my warranty will not cover fixing the clutch. As you can see in my documents I just recently purchased this vehicle and had it for 28 days. I also noticed that there was odometer tampering, I reviewed the paperwork the dealership gave me for the carfax report and I went online to retrieve my own carfax report, there are several discrepancies in which I included with my documents. My vehicle has been in the shop since December 6th 2024 it is not safe to drive on the road in the condition it is which is the same condition the car was sold to me in. For the last week I have been going back and forth with the original dealership the insurance company Allstate with the warranty and Dan Perkins Subaru trying to figure out a way to get my car safe on the road and no one is willing to assist me properly. Please review the documents and get back to me at your earliest convenience thank you for your assistance with these issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The current issues with my recently purchased used vehicle are as follows: Clutch, odometer tampering, steering rack, 2 axle leaks, electrical issues, inspection issues. I tried to see if the dealership that I bought the car from is willing to fix these issues they keep going back and forth with me on these issues even though I just recently purchased the car stating that I have to pay for it. I purchased this car [XXX]. There were several issues with this car prior to purchase that were not disclosed when I purchased it. The dealership that I bought the car from, highline car connection/Yankee Auto sales, insisted we buy an extended warranty. Upon inspection at Dan Perkins Subaru, one of the biggest safety issues with this vehicle is the clutch, I was informed that the clutch cover was missing and there were aftermarket bolts used, I was informed that the clutch is a normal wear and tear item such as an oil change and because of these two issues my warranty will not cover fixing the clutch. As you can see in my documents I just recently purchased this vehicle and had it for 28 days. I also noticed that there was odometer tampering, I reviewed the paperwork the dealership gave me for the carfax report and I went online to retrieve my own carfax report, there are several discrepancies in which I included with my documents. My vehicle has been in the shop since December 6th 2024 it is not safe to drive on the road in the condition it is which is the same condition the car was sold to me in. For the last week I have been going back and forth with the original dealership the insurance company Allstate with the warranty and Dan Perkins Subaru trying to figure out a way to get my car safe on the road and no one is willing to assist me properly. Please review the documents and get back to me at your earliest convenience thank you for your assistance with these issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11630702
Recall Date: Dec 14, 2024
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
The current issues with my recently purchased used vehicle are as follows: Clutch, odometer tampering, steering rack, 2 axle leaks, electrical issues, inspection issues. I tried to see if the dealership that I bought the car from is willing to fix these issues they keep going back and forth with me on these issues even though I just recently purchased the car stating that I have to pay for it. I purchased this car [XXX]. There were several issues with this car prior to purchase that were not disclosed when I purchased it. The dealership that I bought the car from, highline car connection/Yankee Auto sales, insisted we buy an extended warranty. Upon inspection at Dan Perkins Subaru, one of the biggest safety issues with this vehicle is the clutch, I was informed that the clutch cover was missing and there were aftermarket bolts used, I was informed that the clutch is a normal wear and tear item such as an oil change and because of these two issues my warranty will not cover fixing the clutch. As you can see in my documents I just recently purchased this vehicle and had it for 28 days. I also noticed that there was odometer tampering, I reviewed the paperwork the dealership gave me for the carfax report and I went online to retrieve my own carfax report, there are several discrepancies in which I included with my documents. My vehicle has been in the shop since December 6th 2024 it is not safe to drive on the road in the condition it is which is the same condition the car was sold to me in. For the last week I have been going back and forth with the original dealership the insurance company Allstate with the warranty and Dan Perkins Subaru trying to figure out a way to get my car safe on the road and no one is willing to assist me properly. Please review the documents and get back to me at your earliest convenience thank you for your assistance with these issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The current issues with my recently purchased used vehicle are as follows: Clutch, odometer tampering, steering rack, 2 axle leaks, electrical issues, inspection issues. I tried to see if the dealership that I bought the car from is willing to fix these issues they keep going back and forth with me on these issues even though I just recently purchased the car stating that I have to pay for it. I purchased this car [XXX]. There were several issues with this car prior to purchase that were not disclosed when I purchased it. The dealership that I bought the car from, highline car connection/Yankee Auto sales, insisted we buy an extended warranty. Upon inspection at Dan Perkins Subaru, one of the biggest safety issues with this vehicle is the clutch, I was informed that the clutch cover was missing and there were aftermarket bolts used, I was informed that the clutch is a normal wear and tear item such as an oil change and because of these two issues my warranty will not cover fixing the clutch. As you can see in my documents I just recently purchased this vehicle and had it for 28 days. I also noticed that there was odometer tampering, I reviewed the paperwork the dealership gave me for the carfax report and I went online to retrieve my own carfax report, there are several discrepancies in which I included with my documents. My vehicle has been in the shop since December 6th 2024 it is not safe to drive on the road in the condition it is which is the same condition the car was sold to me in. For the last week I have been going back and forth with the original dealership the insurance company Allstate with the warranty and Dan Perkins Subaru trying to figure out a way to get my car safe on the road and no one is willing to assist me properly. Please review the documents and get back to me at your earliest convenience thank you for your assistance with these issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The current issues with my recently purchased used vehicle are as follows: Clutch, odometer tampering, steering rack, 2 axle leaks, electrical issues, inspection issues. I tried to see if the dealership that I bought the car from is willing to fix these issues they keep going back and forth with me on these issues even though I just recently purchased the car stating that I have to pay for it. I purchased this car [XXX]. There were several issues with this car prior to purchase that were not disclosed when I purchased it. The dealership that I bought the car from, highline car connection/Yankee Auto sales, insisted we buy an extended warranty. Upon inspection at Dan Perkins Subaru, one of the biggest safety issues with this vehicle is the clutch, I was informed that the clutch cover was missing and there were aftermarket bolts used, I was informed that the clutch is a normal wear and tear item such as an oil change and because of these two issues my warranty will not cover fixing the clutch. As you can see in my documents I just recently purchased this vehicle and had it for 28 days. I also noticed that there was odometer tampering, I reviewed the paperwork the dealership gave me for the carfax report and I went online to retrieve my own carfax report, there are several discrepancies in which I included with my documents. My vehicle has been in the shop since December 6th 2024 it is not safe to drive on the road in the condition it is which is the same condition the car was sold to me in. For the last week I have been going back and forth with the original dealership the insurance company Allstate with the warranty and Dan Perkins Subaru trying to figure out a way to get my car safe on the road and no one is willing to assist me properly. Please review the documents and get back to me at your earliest convenience thank you for your assistance with these issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11630702
Recall Date: Dec 14, 2024
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2017 Subaru WRX. The contact received notification of NHTSA Campaign Number: 22V522000 (Exterior Lighting). The contact stated that while reversing, the backup lights intermittently failed to illuminate. The vehicle was taken to the dealer, and the contact was informed that he had to pay the labor cost to have the recall repair performed. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2017 Subaru WRX. The contact received notification of NHTSA Campaign Number: 22V522000 (Exterior Lighting). The contact stated that while reversing, the backup lights intermittently failed to illuminate. The vehicle was taken to the dealer, and the contact was informed that he had to pay the labor cost to have the recall repair performed. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2017 Subaru WRX. The contact received notification of NHTSA Campaign Number: 22V522000 (Exterior Lighting). The contact stated that while reversing, the backup lights intermittently failed to illuminate. The vehicle was taken to the dealer, and the contact was informed that he had to pay the labor cost to have the recall repair performed. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 70,000.
Mfg Campaign: 11619054
Recall Date: Oct 10, 2024
Subaru Of America, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2017 Subaru WRX. The contact stated that while reversing, the reverse back up switch was activated; however, the reverse lights and the back over prevention camera feature failed to activate as designed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the reverse switch needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 22V522000 (Back Over Prevention). The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 118,000.
Corrective Action:
The contact owns a 2017 Subaru WRX. The contact stated that while reversing, the reverse back up switch was activated; however, the reverse lights and the back over prevention camera feature failed to activate as designed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the reverse switch needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 22V522000 (Back Over Prevention). The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 118,000.
Additional Notes:
The contact owns a 2017 Subaru WRX. The contact stated that while reversing, the reverse back up switch was activated; however, the reverse lights and the back over prevention camera feature failed to activate as designed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the reverse switch needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 22V522000 (Back Over Prevention). The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 118,000.
Mfg Campaign: 11581730
Recall Date: Apr 8, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1, At about 12000 miles the car's windshield wipers stop working. And did not ever work again for the past several years. Wipers which was checked the motor was replaced to admission to the key was replaced and wiper still don't work. 2, About 24000 miles Was turning the vehicle around on a inclined road in the mountains went to pull forward and the steering wheel would not work anymore which resulted in me crashing into a ravine dropping about 10 feet off the side of the cliff. 3, 33000 miles time issue occurred I was doing 75 on the Kansas turnpike and a curb came up as I entered the term for the curve that wheel would not turn and I kept going straighitting the guard railBut just only grazing it for I regained power to my steering at the last moment. And now currently again. dealership still cannot fix issue Instead they just charge me outrageous prices for not fixing anything and then threatened to call the cops on me if I don't pay it or agree to the service department's terms this has happened at 2 different dealerships.
Corrective Action:
1, At about 12000 miles the car's windshield wipers stop working. And did not ever work again for the past several years. Wipers which was checked the motor was replaced to admission to the key was replaced and wiper still don't work. 2, About 24000 miles Was turning the vehicle around on a inclined road in the mountains went to pull forward and the steering wheel would not work anymore which resulted in me crashing into a ravine dropping about 10 feet off the side of the cliff. 3, 33000 miles time issue occurred I was doing 75 on the Kansas turnpike and a curb came up as I entered the term for the curve that wheel would not turn and I kept going straighitting the guard railBut just only grazing it for I regained power to my steering at the last moment. And now currently again. dealership still cannot fix issue Instead they just charge me outrageous prices for not fixing anything and then threatened to call the cops on me if I don't pay it or agree to the service department's terms this has happened at 2 different dealerships.
Additional Notes:
1, At about 12000 miles the car's windshield wipers stop working. And did not ever work again for the past several years. Wipers which was checked the motor was replaced to admission to the key was replaced and wiper still don't work. 2, About 24000 miles Was turning the vehicle around on a inclined road in the mountains went to pull forward and the steering wheel would not work anymore which resulted in me crashing into a ravine dropping about 10 feet off the side of the cliff. 3, 33000 miles time issue occurred I was doing 75 on the Kansas turnpike and a curb came up as I entered the term for the curve that wheel would not turn and I kept going straighitting the guard railBut just only grazing it for I regained power to my steering at the last moment. And now currently again. dealership still cannot fix issue Instead they just charge me outrageous prices for not fixing anything and then threatened to call the cops on me if I don't pay it or agree to the service department's terms this has happened at 2 different dealerships.
Mfg Campaign: 11561589
Recall Date: Dec 22, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
1, At about 12000 miles the car's windshield wipers stop working. And did not ever work again for the past several years. Wipers which was checked the motor was replaced to admission to the key was replaced and wiper still don't work. 2, About 24000 miles Was turning the vehicle around on a inclined road in the mountains went to pull forward and the steering wheel would not work anymore which resulted in me crashing into a ravine dropping about 10 feet off the side of the cliff. 3, 33000 miles time issue occurred I was doing 75 on the Kansas turnpike and a curb came up as I entered the term for the curve that wheel would not turn and I kept going straighitting the guard railBut just only grazing it for I regained power to my steering at the last moment. And now currently again. dealership still cannot fix issue Instead they just charge me outrageous prices for not fixing anything and then threatened to call the cops on me if I don't pay it or agree to the service department's terms this has happened at 2 different dealerships.
Corrective Action:
1, At about 12000 miles the car's windshield wipers stop working. And did not ever work again for the past several years. Wipers which was checked the motor was replaced to admission to the key was replaced and wiper still don't work. 2, About 24000 miles Was turning the vehicle around on a inclined road in the mountains went to pull forward and the steering wheel would not work anymore which resulted in me crashing into a ravine dropping about 10 feet off the side of the cliff. 3, 33000 miles time issue occurred I was doing 75 on the Kansas turnpike and a curb came up as I entered the term for the curve that wheel would not turn and I kept going straighitting the guard railBut just only grazing it for I regained power to my steering at the last moment. And now currently again. dealership still cannot fix issue Instead they just charge me outrageous prices for not fixing anything and then threatened to call the cops on me if I don't pay it or agree to the service department's terms this has happened at 2 different dealerships.
Additional Notes:
1, At about 12000 miles the car's windshield wipers stop working. And did not ever work again for the past several years. Wipers which was checked the motor was replaced to admission to the key was replaced and wiper still don't work. 2, About 24000 miles Was turning the vehicle around on a inclined road in the mountains went to pull forward and the steering wheel would not work anymore which resulted in me crashing into a ravine dropping about 10 feet off the side of the cliff. 3, 33000 miles time issue occurred I was doing 75 on the Kansas turnpike and a curb came up as I entered the term for the curve that wheel would not turn and I kept going straighitting the guard railBut just only grazing it for I regained power to my steering at the last moment. And now currently again. dealership still cannot fix issue Instead they just charge me outrageous prices for not fixing anything and then threatened to call the cops on me if I don't pay it or agree to the service department's terms this has happened at 2 different dealerships.
Mfg Campaign: 11561589
Recall Date: Dec 22, 2023
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
1, At about 12000 miles the car's windshield wipers stop working. And did not ever work again for the past several years. Wipers which was checked the motor was replaced to admission to the key was replaced and wiper still don't work. 2, About 24000 miles Was turning the vehicle around on a inclined road in the mountains went to pull forward and the steering wheel would not work anymore which resulted in me crashing into a ravine dropping about 10 feet off the side of the cliff. 3, 33000 miles time issue occurred I was doing 75 on the Kansas turnpike and a curb came up as I entered the term for the curve that wheel would not turn and I kept going straighitting the guard railBut just only grazing it for I regained power to my steering at the last moment. And now currently again. dealership still cannot fix issue Instead they just charge me outrageous prices for not fixing anything and then threatened to call the cops on me if I don't pay it or agree to the service department's terms this has happened at 2 different dealerships.
Corrective Action:
1, At about 12000 miles the car's windshield wipers stop working. And did not ever work again for the past several years. Wipers which was checked the motor was replaced to admission to the key was replaced and wiper still don't work. 2, About 24000 miles Was turning the vehicle around on a inclined road in the mountains went to pull forward and the steering wheel would not work anymore which resulted in me crashing into a ravine dropping about 10 feet off the side of the cliff. 3, 33000 miles time issue occurred I was doing 75 on the Kansas turnpike and a curb came up as I entered the term for the curve that wheel would not turn and I kept going straighitting the guard railBut just only grazing it for I regained power to my steering at the last moment. And now currently again. dealership still cannot fix issue Instead they just charge me outrageous prices for not fixing anything and then threatened to call the cops on me if I don't pay it or agree to the service department's terms this has happened at 2 different dealerships.
Additional Notes:
1, At about 12000 miles the car's windshield wipers stop working. And did not ever work again for the past several years. Wipers which was checked the motor was replaced to admission to the key was replaced and wiper still don't work. 2, About 24000 miles Was turning the vehicle around on a inclined road in the mountains went to pull forward and the steering wheel would not work anymore which resulted in me crashing into a ravine dropping about 10 feet off the side of the cliff. 3, 33000 miles time issue occurred I was doing 75 on the Kansas turnpike and a curb came up as I entered the term for the curve that wheel would not turn and I kept going straighitting the guard railBut just only grazing it for I regained power to my steering at the last moment. And now currently again. dealership still cannot fix issue Instead they just charge me outrageous prices for not fixing anything and then threatened to call the cops on me if I don't pay it or agree to the service department's terms this has happened at 2 different dealerships.
Mfg Campaign: 11561589
Recall Date: Dec 22, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Reverse lights won’t go on, and rear camera won’t turn on in reverse. While in reverse it says I’m in first.
Corrective Action:
Reverse lights won’t go on, and rear camera won’t turn on in reverse. While in reverse it says I’m in first.
Additional Notes:
Reverse lights won’t go on, and rear camera won’t turn on in reverse. While in reverse it says I’m in first.
Mfg Campaign: 11511429
Recall Date: Mar 12, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Reverse lights won’t go on, and rear camera won’t turn on in reverse. While in reverse it says I’m in first.
Corrective Action:
Reverse lights won’t go on, and rear camera won’t turn on in reverse. While in reverse it says I’m in first.
Additional Notes:
Reverse lights won’t go on, and rear camera won’t turn on in reverse. While in reverse it says I’m in first.
Mfg Campaign: 11511429
Recall Date: Mar 12, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2017 Subaru WRX. The contact stated that while shifted into reverse, the rear-view camera and the back-up lights failed to operate as needed. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the reverse light switch and camera needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 22V522000 (Exterior Lighting). The manufacturer was notified of the failure however, the VIN was not included in the recall. The failure mileage was approximately 53,000.
Corrective Action:
The contact owns a 2017 Subaru WRX. The contact stated that while shifted into reverse, the rear-view camera and the back-up lights failed to operate as needed. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the reverse light switch and camera needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 22V522000 (Exterior Lighting). The manufacturer was notified of the failure however, the VIN was not included in the recall. The failure mileage was approximately 53,000.
Additional Notes:
The contact owns a 2017 Subaru WRX. The contact stated that while shifted into reverse, the rear-view camera and the back-up lights failed to operate as needed. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the reverse light switch and camera needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 22V522000 (Exterior Lighting). The manufacturer was notified of the failure however, the VIN was not included in the recall. The failure mileage was approximately 53,000.
Mfg Campaign: 11506925
Recall Date: Feb 13, 2023
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
UNKNOWN. Was hit very hard, approximately at 70mph, on rear passenger corner of car, hit caused my vehicle to slide and hit the guardrail on front end of vehicle, and no airbags deployed at any point in collision. Airbags are intact. I have included close up pictures of the airbag crash sensors on the front of the vehicle if they are of any use.
Corrective Action:
UNKNOWN. Was hit very hard, approximately at 70mph, on rear passenger corner of car, hit caused my vehicle to slide and hit the guardrail on front end of vehicle, and no airbags deployed at any point in collision. Airbags are intact. I have included close up pictures of the airbag crash sensors on the front of the vehicle if they are of any use.
Additional Notes:
UNKNOWN. Was hit very hard, approximately at 70mph, on rear passenger corner of car, hit caused my vehicle to slide and hit the guardrail on front end of vehicle, and no airbags deployed at any point in collision. Airbags are intact. I have included close up pictures of the airbag crash sensors on the front of the vehicle if they are of any use.
Mfg Campaign: 11506392
Recall Date: Feb 9, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine failure on the highway driving 60mph , Rod bearing failed causing engine to be destroyed (new block , new pistons, new head needed). Car was under warranty . Dealership filed claim but subaru of America denied claim giving erroneous reasons for denial . Subaru of America has been sued for this before http://www.enginebearings.settlementclass.com/ but they are stating my car does not fall under lawsuit.
Corrective Action:
Engine failure on the highway driving 60mph , Rod bearing failed causing engine to be destroyed (new block , new pistons, new head needed). Car was under warranty . Dealership filed claim but subaru of America denied claim giving erroneous reasons for denial . Subaru of America has been sued for this before http://www.enginebearings.settlementclass.com/ but they are stating my car does not fall under lawsuit.
Additional Notes:
Engine failure on the highway driving 60mph , Rod bearing failed causing engine to be destroyed (new block , new pistons, new head needed). Car was under warranty . Dealership filed claim but subaru of America denied claim giving erroneous reasons for denial . Subaru of America has been sued for this before http://www.enginebearings.settlementclass.com/ but they are stating my car does not fall under lawsuit.
Mfg Campaign: 11501899
Recall Date: Jan 15, 2023
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have a 2017 Subaru WRX that stalls while driving (including at highway speeds) 2 to 3 times every day on my commute to work through the mountains. This has led the vehicle to skid sideways and lose control. When I looked into this problem, I found that Subaru has a recall on its fuel pumps for 2018 to 2020 Subaru WRX vehicles but somehow my VIN does not appear to be considered AN affected vehicle. This issue is life-threatening, and I believe the model years eligible for recall, must not have captured one year earlier model with presumably the same faulty fuel pump. I believe the recall needs to be expanded.
Corrective Action:
I have a 2017 Subaru WRX that stalls while driving (including at highway speeds) 2 to 3 times every day on my commute to work through the mountains. This has led the vehicle to skid sideways and lose control. When I looked into this problem, I found that Subaru has a recall on its fuel pumps for 2018 to 2020 Subaru WRX vehicles but somehow my VIN does not appear to be considered AN affected vehicle. This issue is life-threatening, and I believe the model years eligible for recall, must not have captured one year earlier model with presumably the same faulty fuel pump. I believe the recall needs to be expanded.
Additional Notes:
I have a 2017 Subaru WRX that stalls while driving (including at highway speeds) 2 to 3 times every day on my commute to work through the mountains. This has led the vehicle to skid sideways and lose control. When I looked into this problem, I found that Subaru has a recall on its fuel pumps for 2018 to 2020 Subaru WRX vehicles but somehow my VIN does not appear to be considered AN affected vehicle. This issue is life-threatening, and I believe the model years eligible for recall, must not have captured one year earlier model with presumably the same faulty fuel pump. I believe the recall needs to be expanded.
Mfg Campaign: 11500574
Recall Date: Jan 7, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The Direct Injection Engine causes valves to become coated in carbon build-up, unlike indirect injections which constantly clean the valves. This issue then results in the sudden loss of power and engine stalls (often when attempting to accelerate from low speeds) which are extremely dangerous when attempting to merge or turn in traffic. Subaru has not addressed the issue but based on online searches it appears to be a major issue for all 2.0l direct injection engines.
Corrective Action:
The Direct Injection Engine causes valves to become coated in carbon build-up, unlike indirect injections which constantly clean the valves. This issue then results in the sudden loss of power and engine stalls (often when attempting to accelerate from low speeds) which are extremely dangerous when attempting to merge or turn in traffic. Subaru has not addressed the issue but based on online searches it appears to be a major issue for all 2.0l direct injection engines.
Additional Notes:
The Direct Injection Engine causes valves to become coated in carbon build-up, unlike indirect injections which constantly clean the valves. This issue then results in the sudden loss of power and engine stalls (often when attempting to accelerate from low speeds) which are extremely dangerous when attempting to merge or turn in traffic. Subaru has not addressed the issue but based on online searches it appears to be a major issue for all 2.0l direct injection engines.
Mfg Campaign: 11497425
Recall Date: Dec 14, 2022
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The Direct Injection Engine causes valves to become coated in carbon build-up, unlike indirect injections which constantly clean the valves. This issue then results in the sudden loss of power and engine stalls (often when attempting to accelerate from low speeds) which are extremely dangerous when attempting to merge or turn in traffic. Subaru has not addressed the issue but based on online searches it appears to be a major issue for all 2.0l direct injection engines.
Corrective Action:
The Direct Injection Engine causes valves to become coated in carbon build-up, unlike indirect injections which constantly clean the valves. This issue then results in the sudden loss of power and engine stalls (often when attempting to accelerate from low speeds) which are extremely dangerous when attempting to merge or turn in traffic. Subaru has not addressed the issue but based on online searches it appears to be a major issue for all 2.0l direct injection engines.
Additional Notes:
The Direct Injection Engine causes valves to become coated in carbon build-up, unlike indirect injections which constantly clean the valves. This issue then results in the sudden loss of power and engine stalls (often when attempting to accelerate from low speeds) which are extremely dangerous when attempting to merge or turn in traffic. Subaru has not addressed the issue but based on online searches it appears to be a major issue for all 2.0l direct injection engines.
Mfg Campaign: 11497425
Recall Date: Dec 14, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I own a 2017 Subaru WRX. On 8/10/2019 I had the battery replaced at the dealership because it does for no reason. The battery died overnight and I had to jump the car to get it to the dealership. This happened again and the battery replaced at the dealership on 9/29/2022. This time the battery got weaker each time I started the car over a period of 3 days then one day it didn't start. I had to jump to get to the dealership. They reaplaced the battery and I said I didn't want to pay because this is the 2nd time it's been replaced in 4 years. He told me to join a class action settlement for defective batteries.
Corrective Action:
I own a 2017 Subaru WRX. On 8/10/2019 I had the battery replaced at the dealership because it does for no reason. The battery died overnight and I had to jump the car to get it to the dealership. This happened again and the battery replaced at the dealership on 9/29/2022. This time the battery got weaker each time I started the car over a period of 3 days then one day it didn't start. I had to jump to get to the dealership. They reaplaced the battery and I said I didn't want to pay because this is the 2nd time it's been replaced in 4 years. He told me to join a class action settlement for defective batteries.
Additional Notes:
I own a 2017 Subaru WRX. On 8/10/2019 I had the battery replaced at the dealership because it does for no reason. The battery died overnight and I had to jump the car to get it to the dealership. This happened again and the battery replaced at the dealership on 9/29/2022. This time the battery got weaker each time I started the car over a period of 3 days then one day it didn't start. I had to jump to get to the dealership. They reaplaced the battery and I said I didn't want to pay because this is the 2nd time it's been replaced in 4 years. He told me to join a class action settlement for defective batteries.
Mfg Campaign: 11488486
Recall Date: Oct 8, 2022
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns 2017 Subaru WRX. The contact received notification of NHTSA Campaign Number: 22V522000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse, the rear-view camera intermittently failed to operate. No warning light was illuminated. The vehicle was taken to the dealer however, the dealer then confirmed that the parts were not available for the recall repair. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and was unable to confirm when the parts would become available. The contact was provided a case number. The failure mileage was approximately 55,000. Parts distribution disconnect.
Corrective Action:
The contact owns 2017 Subaru WRX. The contact received notification of NHTSA Campaign Number: 22V522000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse, the rear-view camera intermittently failed to operate. No warning light was illuminated. The vehicle was taken to the dealer however, the dealer then confirmed that the parts were not available for the recall repair. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and was unable to confirm when the parts would become available. The contact was provided a case number. The failure mileage was approximately 55,000. Parts distribution disconnect.
Additional Notes:
The contact owns 2017 Subaru WRX. The contact received notification of NHTSA Campaign Number: 22V522000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse, the rear-view camera intermittently failed to operate. No warning light was illuminated. The vehicle was taken to the dealer however, the dealer then confirmed that the parts were not available for the recall repair. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and was unable to confirm when the parts would become available. The contact was provided a case number. The failure mileage was approximately 55,000. Parts distribution disconnect.
Mfg Campaign: 11487109
Recall Date: Sep 29, 2022
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