SUBARU WRX 2017

Complete listing of complaints and recalls for this vehicle

67
Complaints
1
Recalls

Complaints & Recalls

67 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Subaru Of America, Inc.
NHTSA Campaign: 22V522000 SAFETY RECALL
59.9K Vehicles Affected
Recall Date: Jul 21, 2022
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2015-2021 WRX vehicles. The backup light switch may corrode and become inoperative, which can result in the backup lights not illuminating and the rearview camera image not displaying when the vehicle is in reverse.

Potential Risk:
Inoperative backup lights and an inoperative rearview camera can reduce vehicle visibility and driver awareness, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the backup light switch, as necessary, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRE-22.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRE-22
Notice Date: Sep 16, 2022
Recall Date: Jul 21, 2022

Consumer Complaints

67 Complaints
Subaru Of America, Inc.
Campaign: 11325713 Other
May 24, 2020
Defect Description:

ENGINE

Potential Consequences:

AT 57000 MILES I WAS DRIVING THE CAR AND HEARD A KNOCKING NOISE ALMOST MAKING THE CAR SOUND LIKE A DIESEL ENGINE. I TOWED THE CAR TO THE DEALERSHIP. IT WAS DIAGNOSED THAT THE RINGLAND WENT BAD MAKING THE ENGINE KNOCK. *TR

Corrective Action:

AT 57000 MILES I WAS DRIVING THE CAR AND HEARD A KNOCKING NOISE ALMOST MAKING THE CAR SOUND LIKE A DIESEL ENGINE. I TOWED THE CAR TO THE DEALERSHIP. IT WAS DIAGNOSED THAT THE RINGLAND WENT BAD MAKING THE ENGINE KNOCK. *TR

Additional Notes:

AT 57000 MILES I WAS DRIVING THE CAR AND HEARD A KNOCKING NOISE ALMOST MAKING THE CAR SOUND LIKE A DIESEL ENGINE. I TOWED THE CAR TO THE DEALERSHIP. IT WAS DIAGNOSED THAT THE RINGLAND WENT BAD MAKING THE ENGINE KNOCK. *TR

Manufacturer: SUBARU
Mfg Campaign: 11325713
Notice Date: May 24, 2020
Recall Date: May 24, 2020
Subaru Of America, Inc.
Campaign: 11325529 Other
May 22, 2020
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

I PARKED MY CAR IN THE DRIVEWAY AFTER WORK WITHOUT A CRACKED WINDSHIELD. I WENT TO GO TO WORK IN THE MORNING WITH A CRACKED WINDSHIELD. NO IMPACT MARKS.... IT IS AS IF MY WINDSHIELD SPONTANEOUSLY CRACKED WHILE PARKED IN 50 DEGREE WEATHER. WHAT IF SOMETHING ACTUALLY HITS MY WINDSHIELD??? AM I SAFE??? HOW OFTEN DO I GET TO REPLACE THIS DEFECTIVE DESIGN??? *TR

Corrective Action:

I PARKED MY CAR IN THE DRIVEWAY AFTER WORK WITHOUT A CRACKED WINDSHIELD. I WENT TO GO TO WORK IN THE MORNING WITH A CRACKED WINDSHIELD. NO IMPACT MARKS.... IT IS AS IF MY WINDSHIELD SPONTANEOUSLY CRACKED WHILE PARKED IN 50 DEGREE WEATHER. WHAT IF SOMETHING ACTUALLY HITS MY WINDSHIELD??? AM I SAFE??? HOW OFTEN DO I GET TO REPLACE THIS DEFECTIVE DESIGN??? *TR

Additional Notes:

I PARKED MY CAR IN THE DRIVEWAY AFTER WORK WITHOUT A CRACKED WINDSHIELD. I WENT TO GO TO WORK IN THE MORNING WITH A CRACKED WINDSHIELD. NO IMPACT MARKS.... IT IS AS IF MY WINDSHIELD SPONTANEOUSLY CRACKED WHILE PARKED IN 50 DEGREE WEATHER. WHAT IF SOMETHING ACTUALLY HITS MY WINDSHIELD??? AM I SAFE??? HOW OFTEN DO I GET TO REPLACE THIS DEFECTIVE DESIGN??? *TR

Manufacturer: SUBARU
Mfg Campaign: 11325529
Notice Date: May 22, 2020
Recall Date: May 22, 2020
Subaru Of America, Inc.
Campaign: 11320685 Other
Apr 9, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

3 YEARS OLD CAR. RUST ON WELD SPOT IN ENGINE BAY

Corrective Action:

3 YEARS OLD CAR. RUST ON WELD SPOT IN ENGINE BAY

Additional Notes:

3 YEARS OLD CAR. RUST ON WELD SPOT IN ENGINE BAY

Manufacturer: SUBARU
Mfg Campaign: 11320685
Notice Date: Apr 9, 2020
Recall Date: Apr 9, 2020
Subaru Of America, Inc.
Campaign: 11315356 Other
Mar 1, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

THROW OUT BEARING GAVE OUT TWICE AT WITHIN FEW THOUSAND MILES IN LESS THAN 1 YEAR. VEHICLE WAS LESS THAN 36,000 MILES. DEALERSHIP REPAIRED IT TWICE. SYMPTOM WAS RATTLING NOISE THAT RESOLVED WHEN CLUTCH PEDAL WAS BEING PRESSED. RATTLING NOISE PRESENT IN GEAR AND IN NEUTRAL.

Corrective Action:

THROW OUT BEARING GAVE OUT TWICE AT WITHIN FEW THOUSAND MILES IN LESS THAN 1 YEAR. VEHICLE WAS LESS THAN 36,000 MILES. DEALERSHIP REPAIRED IT TWICE. SYMPTOM WAS RATTLING NOISE THAT RESOLVED WHEN CLUTCH PEDAL WAS BEING PRESSED. RATTLING NOISE PRESENT IN GEAR AND IN NEUTRAL.

Additional Notes:

THROW OUT BEARING GAVE OUT TWICE AT WITHIN FEW THOUSAND MILES IN LESS THAN 1 YEAR. VEHICLE WAS LESS THAN 36,000 MILES. DEALERSHIP REPAIRED IT TWICE. SYMPTOM WAS RATTLING NOISE THAT RESOLVED WHEN CLUTCH PEDAL WAS BEING PRESSED. RATTLING NOISE PRESENT IN GEAR AND IN NEUTRAL.

Manufacturer: SUBARU
Mfg Campaign: 11315356
Notice Date: Mar 1, 2020
Recall Date: Mar 1, 2020
Subaru Of America, Inc.
Campaign: 11298594 Other
Jan 11, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

I WAS DRIVING ON THE HIGHWAY. I HAD THE CAR IN 6TH GRADE. ALL OF A SUDDEN THE DASH DISPLAY TELLS ME I'M IN 4TH GEAR INSTEAD OF 6TH, AND I DIDN'T EVEN TOUCH ANYTHING. THEN THE TACOMETER STARTED BOUNCING AROUND AND WHEN I PUSHED THE GAS PEDDLE, IT SOUNDED AND FELT LIKE IT WAS OUT OF GEAR. ALL OF A SUDDEN SMOKE CAME POURING OUT FROM UNDER THE HOOD AND INTO THE CAR. SO I PULLED OVER IMMEDIATELY. HAD A TOW TRUCK COME GET MY CAR, AND THE CLUTCH IS FRIED! UNKNOWN WHAT CAUSED THE PROBLEM. IT HAD SOME THIS TO ME ONCE BEFORE, BUT ONLY THE PART WHERE IT TOLD ME ON THE DASH THAT IT WAS IN A DIFFERENT GEAR THAN IT WAS IN. THAT TIME, I TOOK IT OUT OF GEAR, PUT IT BACK IN, AND IT WAS FINE. THE TIME IT BROKE DOWN, TAKING IT OUT OF GEAR AND PUTTING IT BACK IN DIDN'T DO ANY GOOD.

Corrective Action:

I WAS DRIVING ON THE HIGHWAY. I HAD THE CAR IN 6TH GRADE. ALL OF A SUDDEN THE DASH DISPLAY TELLS ME I'M IN 4TH GEAR INSTEAD OF 6TH, AND I DIDN'T EVEN TOUCH ANYTHING. THEN THE TACOMETER STARTED BOUNCING AROUND AND WHEN I PUSHED THE GAS PEDDLE, IT SOUNDED AND FELT LIKE IT WAS OUT OF GEAR. ALL OF A SUDDEN SMOKE CAME POURING OUT FROM UNDER THE HOOD AND INTO THE CAR. SO I PULLED OVER IMMEDIATELY. HAD A TOW TRUCK COME GET MY CAR, AND THE CLUTCH IS FRIED! UNKNOWN WHAT CAUSED THE PROBLEM. IT HAD SOME THIS TO ME ONCE BEFORE, BUT ONLY THE PART WHERE IT TOLD ME ON THE DASH THAT IT WAS IN A DIFFERENT GEAR THAN IT WAS IN. THAT TIME, I TOOK IT OUT OF GEAR, PUT IT BACK IN, AND IT WAS FINE. THE TIME IT BROKE DOWN, TAKING IT OUT OF GEAR AND PUTTING IT BACK IN DIDN'T DO ANY GOOD.

Additional Notes:

I WAS DRIVING ON THE HIGHWAY. I HAD THE CAR IN 6TH GRADE. ALL OF A SUDDEN THE DASH DISPLAY TELLS ME I'M IN 4TH GEAR INSTEAD OF 6TH, AND I DIDN'T EVEN TOUCH ANYTHING. THEN THE TACOMETER STARTED BOUNCING AROUND AND WHEN I PUSHED THE GAS PEDDLE, IT SOUNDED AND FELT LIKE IT WAS OUT OF GEAR. ALL OF A SUDDEN SMOKE CAME POURING OUT FROM UNDER THE HOOD AND INTO THE CAR. SO I PULLED OVER IMMEDIATELY. HAD A TOW TRUCK COME GET MY CAR, AND THE CLUTCH IS FRIED! UNKNOWN WHAT CAUSED THE PROBLEM. IT HAD SOME THIS TO ME ONCE BEFORE, BUT ONLY THE PART WHERE IT TOLD ME ON THE DASH THAT IT WAS IN A DIFFERENT GEAR THAN IT WAS IN. THAT TIME, I TOOK IT OUT OF GEAR, PUT IT BACK IN, AND IT WAS FINE. THE TIME IT BROKE DOWN, TAKING IT OUT OF GEAR AND PUTTING IT BACK IN DIDN'T DO ANY GOOD.

Manufacturer: SUBARU
Mfg Campaign: 11298594
Notice Date: Jan 11, 2020
Recall Date: Jan 11, 2020
Subaru Of America, Inc.
Campaign: 11297868 Other
Jan 8, 2020
Defect Description:

STEERING

Potential Consequences:

I RECENTLY EXPERIENCED A STEERING RACK FAILURE DUE TO LEAKING SEALS ON THE GEAR ASSEMBLY ON MY CERTIFIED PRE-OWNED 2017 SUBARU STI. THE POWER STEERING FAILED TO OPERATE BOTH IN MOTION ON THE HIGHWAY AND AT SLOW SPEEDS IN A PARKING LOT AND LOCAL STREETS. THE LOSS OF POWER STEERING ASSIST MAKES IT EXTREMELY DIFFICULT TO SAFELY CONTROL AND CHANGE OF DIRECTION FOR THE VEHICLE. BASED ON MY EXPERIENCE AND THAT OF MANY OTHERS I KNOW IN THE SUBARU COMMUNITY THIS IS A COMMON FAILURE POINT ON THE LAST TWO GENERATIONS OF THESE CARS. I WOULD LIKE TO KNOW WHY SUBARU CONTINUES TO IGNORE THIS POTENTIALLY DANGEROUS PART FAILURE AND HAS DONE NOTHING TO HELP OWNERS LIKE MYSELF WHEN THE ISSUE OCCURS.

Corrective Action:

I RECENTLY EXPERIENCED A STEERING RACK FAILURE DUE TO LEAKING SEALS ON THE GEAR ASSEMBLY ON MY CERTIFIED PRE-OWNED 2017 SUBARU STI. THE POWER STEERING FAILED TO OPERATE BOTH IN MOTION ON THE HIGHWAY AND AT SLOW SPEEDS IN A PARKING LOT AND LOCAL STREETS. THE LOSS OF POWER STEERING ASSIST MAKES IT EXTREMELY DIFFICULT TO SAFELY CONTROL AND CHANGE OF DIRECTION FOR THE VEHICLE. BASED ON MY EXPERIENCE AND THAT OF MANY OTHERS I KNOW IN THE SUBARU COMMUNITY THIS IS A COMMON FAILURE POINT ON THE LAST TWO GENERATIONS OF THESE CARS. I WOULD LIKE TO KNOW WHY SUBARU CONTINUES TO IGNORE THIS POTENTIALLY DANGEROUS PART FAILURE AND HAS DONE NOTHING TO HELP OWNERS LIKE MYSELF WHEN THE ISSUE OCCURS.

Additional Notes:

I RECENTLY EXPERIENCED A STEERING RACK FAILURE DUE TO LEAKING SEALS ON THE GEAR ASSEMBLY ON MY CERTIFIED PRE-OWNED 2017 SUBARU STI. THE POWER STEERING FAILED TO OPERATE BOTH IN MOTION ON THE HIGHWAY AND AT SLOW SPEEDS IN A PARKING LOT AND LOCAL STREETS. THE LOSS OF POWER STEERING ASSIST MAKES IT EXTREMELY DIFFICULT TO SAFELY CONTROL AND CHANGE OF DIRECTION FOR THE VEHICLE. BASED ON MY EXPERIENCE AND THAT OF MANY OTHERS I KNOW IN THE SUBARU COMMUNITY THIS IS A COMMON FAILURE POINT ON THE LAST TWO GENERATIONS OF THESE CARS. I WOULD LIKE TO KNOW WHY SUBARU CONTINUES TO IGNORE THIS POTENTIALLY DANGEROUS PART FAILURE AND HAS DONE NOTHING TO HELP OWNERS LIKE MYSELF WHEN THE ISSUE OCCURS.

Manufacturer: SUBARU
Mfg Campaign: 11297868
Notice Date: Jan 8, 2020
Recall Date: Jan 8, 2020
Subaru Of America, Inc.
Campaign: 11289030 Other
Dec 14, 2019
Defect Description:

ENGINE

Potential Consequences:

PAMPERED 2017 SUBARU WRX, AUTO TRANSMISSION, 61,545 HIGHWAY MILES AND PROOF OF OIL CHANGES BETWEEN 5,000 AND 7,000 MILES, SYNTHETIC 5-30. CAR IDLING AT STOP LIGHT WHEN TAPPING NOISE STARTED AND THEN OIL LIGHT LITE UP BUT QUICKLY WENT OUT. PULLED OVER TO CHECK OIL AND FOUND OIL LEVEL MID LEVEL IN SAFE ZONE. ENGINE DIDN'T BURN OR LEAK OIL BETWEEN OIL CHANGES. GILES SUBARU IN LAFAYETTE LA SAID THE ENGINE "MUST HAVE BEEN RUN LOW ON OIL." THEY BELIEVE IT STARTED WITH THE #2 ROD BEARING GOING OUT. I'VE BEEN A MECHANIC FOR THE LAST 38 YEARS, I CHECK OIL LEVELS OFTEN. SHORT BLOCK REPLACEMENT WAS $9,957.50. REPAIR TOOK 31 DAYS. GILES SUBARU ALSO EXTENDS THE POWERTRAIN WARRANTY TO LIFETIME IF YOU PROVE PROPER OIL CHANGES AND GO IN FOR AN INSPECTION EVERY TWO YEARS. DENIED MY CLAIM FOR NOT COMING FOR TWO YEAR INSPECTION. SUBARU RATED MY 2.0 TURBOCHARGED ENGINE AT 268 HORSEPOWER WITH THE 15.9 PSI OF BOOST. RESEARCH VERIFIED ITS THE ONLY CAR SUBARU USES THIS ENGINE IN. SUBARU'S CROSSTREK USES THIS 2.0 BUT AS A NON TURBOCHARGED ENGINE RATED AT 152 HP. NO OTHER CAR IN SUBARU'S LINE UP HAS THAT MUCH HORSEPOWER RATED PER LITER. RESEARCH SHOWS SUBARU ADDED A TURBOCHARGER TO THEIR 152 HORSEPOWER ENGINE BUT DID NOT UPGRADE THE LUBRICATION SYSTEM TO HANDLE THE HIGHER STRESSES. SUBARU HAS LUBRICATION PROBLEMS WITH OTHER ENGINES AND HAS THREE CLASS ACTION SUITS NOW. I SEEN MY AUTOMATIC TRANSMISSIONS WARRANTY WAS INCREASED BY SUBARU RECENTLY AND DEMANDED BY A COURT TO COVER REPAIRS PAST AND FUTURE UNTIL 100,000 MILE WARRANTY. NOT THAT THEY'LL ACTUALLY PAY FOR IT IF IT BREAKS OR ANYTHING. THEY'LL SAY YOU DID SOMETHING WRONG. SHOULDN'T THIS BE ON THE NHTSA WEBSITE? SUBARU WAS DEMANDED TO NOTIFY THE CURRENT OWNERS OF 2017 AUTOMATIC TRANSMISSIONS BUT I HAVEN'T RECEIVED ANYTHING. IS SUBARU PRACTICING GOOD BUSINESS? IS THE GOVERNMENT MAKING SURE THEY DO BUSINESS FAIRLY?

Corrective Action:

PAMPERED 2017 SUBARU WRX, AUTO TRANSMISSION, 61,545 HIGHWAY MILES AND PROOF OF OIL CHANGES BETWEEN 5,000 AND 7,000 MILES, SYNTHETIC 5-30. CAR IDLING AT STOP LIGHT WHEN TAPPING NOISE STARTED AND THEN OIL LIGHT LITE UP BUT QUICKLY WENT OUT. PULLED OVER TO CHECK OIL AND FOUND OIL LEVEL MID LEVEL IN SAFE ZONE. ENGINE DIDN'T BURN OR LEAK OIL BETWEEN OIL CHANGES. GILES SUBARU IN LAFAYETTE LA SAID THE ENGINE "MUST HAVE BEEN RUN LOW ON OIL." THEY BELIEVE IT STARTED WITH THE #2 ROD BEARING GOING OUT. I'VE BEEN A MECHANIC FOR THE LAST 38 YEARS, I CHECK OIL LEVELS OFTEN. SHORT BLOCK REPLACEMENT WAS $9,957.50. REPAIR TOOK 31 DAYS. GILES SUBARU ALSO EXTENDS THE POWERTRAIN WARRANTY TO LIFETIME IF YOU PROVE PROPER OIL CHANGES AND GO IN FOR AN INSPECTION EVERY TWO YEARS. DENIED MY CLAIM FOR NOT COMING FOR TWO YEAR INSPECTION. SUBARU RATED MY 2.0 TURBOCHARGED ENGINE AT 268 HORSEPOWER WITH THE 15.9 PSI OF BOOST. RESEARCH VERIFIED ITS THE ONLY CAR SUBARU USES THIS ENGINE IN. SUBARU'S CROSSTREK USES THIS 2.0 BUT AS A NON TURBOCHARGED ENGINE RATED AT 152 HP. NO OTHER CAR IN SUBARU'S LINE UP HAS THAT MUCH HORSEPOWER RATED PER LITER. RESEARCH SHOWS SUBARU ADDED A TURBOCHARGER TO THEIR 152 HORSEPOWER ENGINE BUT DID NOT UPGRADE THE LUBRICATION SYSTEM TO HANDLE THE HIGHER STRESSES. SUBARU HAS LUBRICATION PROBLEMS WITH OTHER ENGINES AND HAS THREE CLASS ACTION SUITS NOW. I SEEN MY AUTOMATIC TRANSMISSIONS WARRANTY WAS INCREASED BY SUBARU RECENTLY AND DEMANDED BY A COURT TO COVER REPAIRS PAST AND FUTURE UNTIL 100,000 MILE WARRANTY. NOT THAT THEY'LL ACTUALLY PAY FOR IT IF IT BREAKS OR ANYTHING. THEY'LL SAY YOU DID SOMETHING WRONG. SHOULDN'T THIS BE ON THE NHTSA WEBSITE? SUBARU WAS DEMANDED TO NOTIFY THE CURRENT OWNERS OF 2017 AUTOMATIC TRANSMISSIONS BUT I HAVEN'T RECEIVED ANYTHING. IS SUBARU PRACTICING GOOD BUSINESS? IS THE GOVERNMENT MAKING SURE THEY DO BUSINESS FAIRLY?

Additional Notes:

PAMPERED 2017 SUBARU WRX, AUTO TRANSMISSION, 61,545 HIGHWAY MILES AND PROOF OF OIL CHANGES BETWEEN 5,000 AND 7,000 MILES, SYNTHETIC 5-30. CAR IDLING AT STOP LIGHT WHEN TAPPING NOISE STARTED AND THEN OIL LIGHT LITE UP BUT QUICKLY WENT OUT. PULLED OVER TO CHECK OIL AND FOUND OIL LEVEL MID LEVEL IN SAFE ZONE. ENGINE DIDN'T BURN OR LEAK OIL BETWEEN OIL CHANGES. GILES SUBARU IN LAFAYETTE LA SAID THE ENGINE "MUST HAVE BEEN RUN LOW ON OIL." THEY BELIEVE IT STARTED WITH THE #2 ROD BEARING GOING OUT. I'VE BEEN A MECHANIC FOR THE LAST 38 YEARS, I CHECK OIL LEVELS OFTEN. SHORT BLOCK REPLACEMENT WAS $9,957.50. REPAIR TOOK 31 DAYS. GILES SUBARU ALSO EXTENDS THE POWERTRAIN WARRANTY TO LIFETIME IF YOU PROVE PROPER OIL CHANGES AND GO IN FOR AN INSPECTION EVERY TWO YEARS. DENIED MY CLAIM FOR NOT COMING FOR TWO YEAR INSPECTION. SUBARU RATED MY 2.0 TURBOCHARGED ENGINE AT 268 HORSEPOWER WITH THE 15.9 PSI OF BOOST. RESEARCH VERIFIED ITS THE ONLY CAR SUBARU USES THIS ENGINE IN. SUBARU'S CROSSTREK USES THIS 2.0 BUT AS A NON TURBOCHARGED ENGINE RATED AT 152 HP. NO OTHER CAR IN SUBARU'S LINE UP HAS THAT MUCH HORSEPOWER RATED PER LITER. RESEARCH SHOWS SUBARU ADDED A TURBOCHARGER TO THEIR 152 HORSEPOWER ENGINE BUT DID NOT UPGRADE THE LUBRICATION SYSTEM TO HANDLE THE HIGHER STRESSES. SUBARU HAS LUBRICATION PROBLEMS WITH OTHER ENGINES AND HAS THREE CLASS ACTION SUITS NOW. I SEEN MY AUTOMATIC TRANSMISSIONS WARRANTY WAS INCREASED BY SUBARU RECENTLY AND DEMANDED BY A COURT TO COVER REPAIRS PAST AND FUTURE UNTIL 100,000 MILE WARRANTY. NOT THAT THEY'LL ACTUALLY PAY FOR IT IF IT BREAKS OR ANYTHING. THEY'LL SAY YOU DID SOMETHING WRONG. SHOULDN'T THIS BE ON THE NHTSA WEBSITE? SUBARU WAS DEMANDED TO NOTIFY THE CURRENT OWNERS OF 2017 AUTOMATIC TRANSMISSIONS BUT I HAVEN'T RECEIVED ANYTHING. IS SUBARU PRACTICING GOOD BUSINESS? IS THE GOVERNMENT MAKING SURE THEY DO BUSINESS FAIRLY?

Manufacturer: SUBARU
Mfg Campaign: 11289030
Notice Date: Dec 14, 2019
Recall Date: Dec 14, 2019
Subaru Of America, Inc.
Campaign: 11289030 Other
Dec 14, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

PAMPERED 2017 SUBARU WRX, AUTO TRANSMISSION, 61,545 HIGHWAY MILES AND PROOF OF OIL CHANGES BETWEEN 5,000 AND 7,000 MILES, SYNTHETIC 5-30. CAR IDLING AT STOP LIGHT WHEN TAPPING NOISE STARTED AND THEN OIL LIGHT LITE UP BUT QUICKLY WENT OUT. PULLED OVER TO CHECK OIL AND FOUND OIL LEVEL MID LEVEL IN SAFE ZONE. ENGINE DIDN'T BURN OR LEAK OIL BETWEEN OIL CHANGES. GILES SUBARU IN LAFAYETTE LA SAID THE ENGINE "MUST HAVE BEEN RUN LOW ON OIL." THEY BELIEVE IT STARTED WITH THE #2 ROD BEARING GOING OUT. I'VE BEEN A MECHANIC FOR THE LAST 38 YEARS, I CHECK OIL LEVELS OFTEN. SHORT BLOCK REPLACEMENT WAS $9,957.50. REPAIR TOOK 31 DAYS. GILES SUBARU ALSO EXTENDS THE POWERTRAIN WARRANTY TO LIFETIME IF YOU PROVE PROPER OIL CHANGES AND GO IN FOR AN INSPECTION EVERY TWO YEARS. DENIED MY CLAIM FOR NOT COMING FOR TWO YEAR INSPECTION. SUBARU RATED MY 2.0 TURBOCHARGED ENGINE AT 268 HORSEPOWER WITH THE 15.9 PSI OF BOOST. RESEARCH VERIFIED ITS THE ONLY CAR SUBARU USES THIS ENGINE IN. SUBARU'S CROSSTREK USES THIS 2.0 BUT AS A NON TURBOCHARGED ENGINE RATED AT 152 HP. NO OTHER CAR IN SUBARU'S LINE UP HAS THAT MUCH HORSEPOWER RATED PER LITER. RESEARCH SHOWS SUBARU ADDED A TURBOCHARGER TO THEIR 152 HORSEPOWER ENGINE BUT DID NOT UPGRADE THE LUBRICATION SYSTEM TO HANDLE THE HIGHER STRESSES. SUBARU HAS LUBRICATION PROBLEMS WITH OTHER ENGINES AND HAS THREE CLASS ACTION SUITS NOW. I SEEN MY AUTOMATIC TRANSMISSIONS WARRANTY WAS INCREASED BY SUBARU RECENTLY AND DEMANDED BY A COURT TO COVER REPAIRS PAST AND FUTURE UNTIL 100,000 MILE WARRANTY. NOT THAT THEY'LL ACTUALLY PAY FOR IT IF IT BREAKS OR ANYTHING. THEY'LL SAY YOU DID SOMETHING WRONG. SHOULDN'T THIS BE ON THE NHTSA WEBSITE? SUBARU WAS DEMANDED TO NOTIFY THE CURRENT OWNERS OF 2017 AUTOMATIC TRANSMISSIONS BUT I HAVEN'T RECEIVED ANYTHING. IS SUBARU PRACTICING GOOD BUSINESS? IS THE GOVERNMENT MAKING SURE THEY DO BUSINESS FAIRLY?

Corrective Action:

PAMPERED 2017 SUBARU WRX, AUTO TRANSMISSION, 61,545 HIGHWAY MILES AND PROOF OF OIL CHANGES BETWEEN 5,000 AND 7,000 MILES, SYNTHETIC 5-30. CAR IDLING AT STOP LIGHT WHEN TAPPING NOISE STARTED AND THEN OIL LIGHT LITE UP BUT QUICKLY WENT OUT. PULLED OVER TO CHECK OIL AND FOUND OIL LEVEL MID LEVEL IN SAFE ZONE. ENGINE DIDN'T BURN OR LEAK OIL BETWEEN OIL CHANGES. GILES SUBARU IN LAFAYETTE LA SAID THE ENGINE "MUST HAVE BEEN RUN LOW ON OIL." THEY BELIEVE IT STARTED WITH THE #2 ROD BEARING GOING OUT. I'VE BEEN A MECHANIC FOR THE LAST 38 YEARS, I CHECK OIL LEVELS OFTEN. SHORT BLOCK REPLACEMENT WAS $9,957.50. REPAIR TOOK 31 DAYS. GILES SUBARU ALSO EXTENDS THE POWERTRAIN WARRANTY TO LIFETIME IF YOU PROVE PROPER OIL CHANGES AND GO IN FOR AN INSPECTION EVERY TWO YEARS. DENIED MY CLAIM FOR NOT COMING FOR TWO YEAR INSPECTION. SUBARU RATED MY 2.0 TURBOCHARGED ENGINE AT 268 HORSEPOWER WITH THE 15.9 PSI OF BOOST. RESEARCH VERIFIED ITS THE ONLY CAR SUBARU USES THIS ENGINE IN. SUBARU'S CROSSTREK USES THIS 2.0 BUT AS A NON TURBOCHARGED ENGINE RATED AT 152 HP. NO OTHER CAR IN SUBARU'S LINE UP HAS THAT MUCH HORSEPOWER RATED PER LITER. RESEARCH SHOWS SUBARU ADDED A TURBOCHARGER TO THEIR 152 HORSEPOWER ENGINE BUT DID NOT UPGRADE THE LUBRICATION SYSTEM TO HANDLE THE HIGHER STRESSES. SUBARU HAS LUBRICATION PROBLEMS WITH OTHER ENGINES AND HAS THREE CLASS ACTION SUITS NOW. I SEEN MY AUTOMATIC TRANSMISSIONS WARRANTY WAS INCREASED BY SUBARU RECENTLY AND DEMANDED BY A COURT TO COVER REPAIRS PAST AND FUTURE UNTIL 100,000 MILE WARRANTY. NOT THAT THEY'LL ACTUALLY PAY FOR IT IF IT BREAKS OR ANYTHING. THEY'LL SAY YOU DID SOMETHING WRONG. SHOULDN'T THIS BE ON THE NHTSA WEBSITE? SUBARU WAS DEMANDED TO NOTIFY THE CURRENT OWNERS OF 2017 AUTOMATIC TRANSMISSIONS BUT I HAVEN'T RECEIVED ANYTHING. IS SUBARU PRACTICING GOOD BUSINESS? IS THE GOVERNMENT MAKING SURE THEY DO BUSINESS FAIRLY?

Additional Notes:

PAMPERED 2017 SUBARU WRX, AUTO TRANSMISSION, 61,545 HIGHWAY MILES AND PROOF OF OIL CHANGES BETWEEN 5,000 AND 7,000 MILES, SYNTHETIC 5-30. CAR IDLING AT STOP LIGHT WHEN TAPPING NOISE STARTED AND THEN OIL LIGHT LITE UP BUT QUICKLY WENT OUT. PULLED OVER TO CHECK OIL AND FOUND OIL LEVEL MID LEVEL IN SAFE ZONE. ENGINE DIDN'T BURN OR LEAK OIL BETWEEN OIL CHANGES. GILES SUBARU IN LAFAYETTE LA SAID THE ENGINE "MUST HAVE BEEN RUN LOW ON OIL." THEY BELIEVE IT STARTED WITH THE #2 ROD BEARING GOING OUT. I'VE BEEN A MECHANIC FOR THE LAST 38 YEARS, I CHECK OIL LEVELS OFTEN. SHORT BLOCK REPLACEMENT WAS $9,957.50. REPAIR TOOK 31 DAYS. GILES SUBARU ALSO EXTENDS THE POWERTRAIN WARRANTY TO LIFETIME IF YOU PROVE PROPER OIL CHANGES AND GO IN FOR AN INSPECTION EVERY TWO YEARS. DENIED MY CLAIM FOR NOT COMING FOR TWO YEAR INSPECTION. SUBARU RATED MY 2.0 TURBOCHARGED ENGINE AT 268 HORSEPOWER WITH THE 15.9 PSI OF BOOST. RESEARCH VERIFIED ITS THE ONLY CAR SUBARU USES THIS ENGINE IN. SUBARU'S CROSSTREK USES THIS 2.0 BUT AS A NON TURBOCHARGED ENGINE RATED AT 152 HP. NO OTHER CAR IN SUBARU'S LINE UP HAS THAT MUCH HORSEPOWER RATED PER LITER. RESEARCH SHOWS SUBARU ADDED A TURBOCHARGER TO THEIR 152 HORSEPOWER ENGINE BUT DID NOT UPGRADE THE LUBRICATION SYSTEM TO HANDLE THE HIGHER STRESSES. SUBARU HAS LUBRICATION PROBLEMS WITH OTHER ENGINES AND HAS THREE CLASS ACTION SUITS NOW. I SEEN MY AUTOMATIC TRANSMISSIONS WARRANTY WAS INCREASED BY SUBARU RECENTLY AND DEMANDED BY A COURT TO COVER REPAIRS PAST AND FUTURE UNTIL 100,000 MILE WARRANTY. NOT THAT THEY'LL ACTUALLY PAY FOR IT IF IT BREAKS OR ANYTHING. THEY'LL SAY YOU DID SOMETHING WRONG. SHOULDN'T THIS BE ON THE NHTSA WEBSITE? SUBARU WAS DEMANDED TO NOTIFY THE CURRENT OWNERS OF 2017 AUTOMATIC TRANSMISSIONS BUT I HAVEN'T RECEIVED ANYTHING. IS SUBARU PRACTICING GOOD BUSINESS? IS THE GOVERNMENT MAKING SURE THEY DO BUSINESS FAIRLY?

Manufacturer: SUBARU
Mfg Campaign: 11289030
Notice Date: Dec 14, 2019
Recall Date: Dec 14, 2019
Subaru Of America, Inc.
Campaign: 11277802 Other
Nov 3, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

PREMATURE CLUTCH FAILURE AND THROW OUT BEARING FAILURE WITH LESS THAT 50000 MILES

Corrective Action:

PREMATURE CLUTCH FAILURE AND THROW OUT BEARING FAILURE WITH LESS THAT 50000 MILES

Additional Notes:

PREMATURE CLUTCH FAILURE AND THROW OUT BEARING FAILURE WITH LESS THAT 50000 MILES

Manufacturer: SUBARU
Mfg Campaign: 11277802
Notice Date: Nov 3, 2019
Recall Date: Nov 3, 2019
Subaru Of America, Inc.
Campaign: 11240255 Other
Jul 29, 2019
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

TL* THE CONTACT OWNS A 2017 SUBARU WRX. WHILE MAKING TURNS WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE ACCELERATOR PEDAL WAS PUMPED SEVERAL TIMES. A MESSAGE DISPLAYED INDICATING THAT THE ACCELERATOR PEDAL PERCENTAGE INCREASED TO SEVENTY FIVE PERCENT. THE VEHICLE WAS TAKEN TO SUBARU OF LITTLE ROCK (12121 COLONEL GLENN RD, LITTLE ROCK, AR, 503-5454), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 32,000.

Corrective Action:

TL* THE CONTACT OWNS A 2017 SUBARU WRX. WHILE MAKING TURNS WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE ACCELERATOR PEDAL WAS PUMPED SEVERAL TIMES. A MESSAGE DISPLAYED INDICATING THAT THE ACCELERATOR PEDAL PERCENTAGE INCREASED TO SEVENTY FIVE PERCENT. THE VEHICLE WAS TAKEN TO SUBARU OF LITTLE ROCK (12121 COLONEL GLENN RD, LITTLE ROCK, AR, 503-5454), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 32,000.

Additional Notes:

TL* THE CONTACT OWNS A 2017 SUBARU WRX. WHILE MAKING TURNS WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE ACCELERATOR PEDAL WAS PUMPED SEVERAL TIMES. A MESSAGE DISPLAYED INDICATING THAT THE ACCELERATOR PEDAL PERCENTAGE INCREASED TO SEVENTY FIVE PERCENT. THE VEHICLE WAS TAKEN TO SUBARU OF LITTLE ROCK (12121 COLONEL GLENN RD, LITTLE ROCK, AR, 503-5454), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 32,000.

Manufacturer: SUBARU
Mfg Campaign: 11240255
Notice Date: Jul 29, 2019
Recall Date: Jul 29, 2019
Subaru Of America, Inc.
Campaign: 11221623 Other
Jun 21, 2019
Defect Description:

SEATS

Potential Consequences:

DRIVER SEAT CUSHIONING HAS COMPLETELY SEPARATED FROM THE METAL FRAME OF THE SEAT AS WELL AS THE MIDDLE PORTION OF THE SEAT THAT IS SAT ON HAS DROPPED AND RESTING AND THE FRAME OF THE SEAT...VERY UNCOMFORTABLE AND HURTS MY BACK TO SIT IN THE SEAT. ALSO, SUSPENSION HAS BECOME VERY ROUGH OVER THE SMALLEST BUMPS. MILEAGE: 81,000

Corrective Action:

DRIVER SEAT CUSHIONING HAS COMPLETELY SEPARATED FROM THE METAL FRAME OF THE SEAT AS WELL AS THE MIDDLE PORTION OF THE SEAT THAT IS SAT ON HAS DROPPED AND RESTING AND THE FRAME OF THE SEAT...VERY UNCOMFORTABLE AND HURTS MY BACK TO SIT IN THE SEAT. ALSO, SUSPENSION HAS BECOME VERY ROUGH OVER THE SMALLEST BUMPS. MILEAGE: 81,000

Additional Notes:

DRIVER SEAT CUSHIONING HAS COMPLETELY SEPARATED FROM THE METAL FRAME OF THE SEAT AS WELL AS THE MIDDLE PORTION OF THE SEAT THAT IS SAT ON HAS DROPPED AND RESTING AND THE FRAME OF THE SEAT...VERY UNCOMFORTABLE AND HURTS MY BACK TO SIT IN THE SEAT. ALSO, SUSPENSION HAS BECOME VERY ROUGH OVER THE SMALLEST BUMPS. MILEAGE: 81,000

Manufacturer: SUBARU
Mfg Campaign: 11221623
Notice Date: Jun 21, 2019
Recall Date: Jun 21, 2019
Subaru Of America, Inc.
Campaign: 11221623 Other
Jun 21, 2019
Defect Description:

SUSPENSION

Potential Consequences:

DRIVER SEAT CUSHIONING HAS COMPLETELY SEPARATED FROM THE METAL FRAME OF THE SEAT AS WELL AS THE MIDDLE PORTION OF THE SEAT THAT IS SAT ON HAS DROPPED AND RESTING AND THE FRAME OF THE SEAT...VERY UNCOMFORTABLE AND HURTS MY BACK TO SIT IN THE SEAT. ALSO, SUSPENSION HAS BECOME VERY ROUGH OVER THE SMALLEST BUMPS. MILEAGE: 81,000

Corrective Action:

DRIVER SEAT CUSHIONING HAS COMPLETELY SEPARATED FROM THE METAL FRAME OF THE SEAT AS WELL AS THE MIDDLE PORTION OF THE SEAT THAT IS SAT ON HAS DROPPED AND RESTING AND THE FRAME OF THE SEAT...VERY UNCOMFORTABLE AND HURTS MY BACK TO SIT IN THE SEAT. ALSO, SUSPENSION HAS BECOME VERY ROUGH OVER THE SMALLEST BUMPS. MILEAGE: 81,000

Additional Notes:

DRIVER SEAT CUSHIONING HAS COMPLETELY SEPARATED FROM THE METAL FRAME OF THE SEAT AS WELL AS THE MIDDLE PORTION OF THE SEAT THAT IS SAT ON HAS DROPPED AND RESTING AND THE FRAME OF THE SEAT...VERY UNCOMFORTABLE AND HURTS MY BACK TO SIT IN THE SEAT. ALSO, SUSPENSION HAS BECOME VERY ROUGH OVER THE SMALLEST BUMPS. MILEAGE: 81,000

Manufacturer: SUBARU
Mfg Campaign: 11221623
Notice Date: Jun 21, 2019
Recall Date: Jun 21, 2019
Subaru Of America, Inc.
Campaign: 11205226 Other
1 Vehicles Affected
May 2, 2019
Defect Description:

AIR BAGS

Potential Consequences:

DRIVING AND ON A TURN BETWEEN 35-40 MPH MY WRX FREAKED OUT. THE DASH LIGHT UP LIKE A CHRISTMAS TREE, THE LANE TRACKING ALONG WITH THE ADAPTIVE CRUISE CONTROL INDICATORS FLASHED, AND THE DASH SAID EYESIGHT UNAVAILABLE. IT FELT LIKE I COULDN'T CONTROL THE CAR AND ALMOST FELT AS IF IT ACCELERATED ON ITS OWN. I HIT THE BREAKS AND THE LOST CONTROL OF THE VEHICLE AND ENDED UP IN A DITCH. THE FRONT OF THE CAR RAN THROUGH BRUSH AND ENDED IN FRONT OF A TREE. THE AIRBAGS DEPLOYED ON THE SIDE BUT WERE DELAYED ON THE PASSENGER SIDE UNTIL THE CAR STOPPED. MY FIANCE WAS IN THE PASSENGER SEAT. FRONT AIRBAGS DID NOT GO OFF EVEN THOUGH IT WAS A FRONT COLLISION. THE CAR WAS ON A COUNTRY ROAD WITH OTHER TRAFFIC IN FRONT OF IT.

Corrective Action:

DRIVING AND ON A TURN BETWEEN 35-40 MPH MY WRX FREAKED OUT. THE DASH LIGHT UP LIKE A CHRISTMAS TREE, THE LANE TRACKING ALONG WITH THE ADAPTIVE CRUISE CONTROL INDICATORS FLASHED, AND THE DASH SAID EYESIGHT UNAVAILABLE. IT FELT LIKE I COULDN'T CONTROL THE CAR AND ALMOST FELT AS IF IT ACCELERATED ON ITS OWN. I HIT THE BREAKS AND THE LOST CONTROL OF THE VEHICLE AND ENDED UP IN A DITCH. THE FRONT OF THE CAR RAN THROUGH BRUSH AND ENDED IN FRONT OF A TREE. THE AIRBAGS DEPLOYED ON THE SIDE BUT WERE DELAYED ON THE PASSENGER SIDE UNTIL THE CAR STOPPED. MY FIANCE WAS IN THE PASSENGER SEAT. FRONT AIRBAGS DID NOT GO OFF EVEN THOUGH IT WAS A FRONT COLLISION. THE CAR WAS ON A COUNTRY ROAD WITH OTHER TRAFFIC IN FRONT OF IT.

Additional Notes:

DRIVING AND ON A TURN BETWEEN 35-40 MPH MY WRX FREAKED OUT. THE DASH LIGHT UP LIKE A CHRISTMAS TREE, THE LANE TRACKING ALONG WITH THE ADAPTIVE CRUISE CONTROL INDICATORS FLASHED, AND THE DASH SAID EYESIGHT UNAVAILABLE. IT FELT LIKE I COULDN'T CONTROL THE CAR AND ALMOST FELT AS IF IT ACCELERATED ON ITS OWN. I HIT THE BREAKS AND THE LOST CONTROL OF THE VEHICLE AND ENDED UP IN A DITCH. THE FRONT OF THE CAR RAN THROUGH BRUSH AND ENDED IN FRONT OF A TREE. THE AIRBAGS DEPLOYED ON THE SIDE BUT WERE DELAYED ON THE PASSENGER SIDE UNTIL THE CAR STOPPED. MY FIANCE WAS IN THE PASSENGER SEAT. FRONT AIRBAGS DID NOT GO OFF EVEN THOUGH IT WAS A FRONT COLLISION. THE CAR WAS ON A COUNTRY ROAD WITH OTHER TRAFFIC IN FRONT OF IT.

Manufacturer: SUBARU
Mfg Campaign: 11205226
Notice Date: May 2, 2019
Recall Date: May 2, 2019
Subaru Of America, Inc.
Campaign: 11205226 Other
1 Vehicles Affected
May 2, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

DRIVING AND ON A TURN BETWEEN 35-40 MPH MY WRX FREAKED OUT. THE DASH LIGHT UP LIKE A CHRISTMAS TREE, THE LANE TRACKING ALONG WITH THE ADAPTIVE CRUISE CONTROL INDICATORS FLASHED, AND THE DASH SAID EYESIGHT UNAVAILABLE. IT FELT LIKE I COULDN'T CONTROL THE CAR AND ALMOST FELT AS IF IT ACCELERATED ON ITS OWN. I HIT THE BREAKS AND THE LOST CONTROL OF THE VEHICLE AND ENDED UP IN A DITCH. THE FRONT OF THE CAR RAN THROUGH BRUSH AND ENDED IN FRONT OF A TREE. THE AIRBAGS DEPLOYED ON THE SIDE BUT WERE DELAYED ON THE PASSENGER SIDE UNTIL THE CAR STOPPED. MY FIANCE WAS IN THE PASSENGER SEAT. FRONT AIRBAGS DID NOT GO OFF EVEN THOUGH IT WAS A FRONT COLLISION. THE CAR WAS ON A COUNTRY ROAD WITH OTHER TRAFFIC IN FRONT OF IT.

Corrective Action:

DRIVING AND ON A TURN BETWEEN 35-40 MPH MY WRX FREAKED OUT. THE DASH LIGHT UP LIKE A CHRISTMAS TREE, THE LANE TRACKING ALONG WITH THE ADAPTIVE CRUISE CONTROL INDICATORS FLASHED, AND THE DASH SAID EYESIGHT UNAVAILABLE. IT FELT LIKE I COULDN'T CONTROL THE CAR AND ALMOST FELT AS IF IT ACCELERATED ON ITS OWN. I HIT THE BREAKS AND THE LOST CONTROL OF THE VEHICLE AND ENDED UP IN A DITCH. THE FRONT OF THE CAR RAN THROUGH BRUSH AND ENDED IN FRONT OF A TREE. THE AIRBAGS DEPLOYED ON THE SIDE BUT WERE DELAYED ON THE PASSENGER SIDE UNTIL THE CAR STOPPED. MY FIANCE WAS IN THE PASSENGER SEAT. FRONT AIRBAGS DID NOT GO OFF EVEN THOUGH IT WAS A FRONT COLLISION. THE CAR WAS ON A COUNTRY ROAD WITH OTHER TRAFFIC IN FRONT OF IT.

Additional Notes:

DRIVING AND ON A TURN BETWEEN 35-40 MPH MY WRX FREAKED OUT. THE DASH LIGHT UP LIKE A CHRISTMAS TREE, THE LANE TRACKING ALONG WITH THE ADAPTIVE CRUISE CONTROL INDICATORS FLASHED, AND THE DASH SAID EYESIGHT UNAVAILABLE. IT FELT LIKE I COULDN'T CONTROL THE CAR AND ALMOST FELT AS IF IT ACCELERATED ON ITS OWN. I HIT THE BREAKS AND THE LOST CONTROL OF THE VEHICLE AND ENDED UP IN A DITCH. THE FRONT OF THE CAR RAN THROUGH BRUSH AND ENDED IN FRONT OF A TREE. THE AIRBAGS DEPLOYED ON THE SIDE BUT WERE DELAYED ON THE PASSENGER SIDE UNTIL THE CAR STOPPED. MY FIANCE WAS IN THE PASSENGER SEAT. FRONT AIRBAGS DID NOT GO OFF EVEN THOUGH IT WAS A FRONT COLLISION. THE CAR WAS ON A COUNTRY ROAD WITH OTHER TRAFFIC IN FRONT OF IT.

Manufacturer: SUBARU
Mfg Campaign: 11205226
Notice Date: May 2, 2019
Recall Date: May 2, 2019
Subaru Of America, Inc.
Campaign: 11205226 Other
1 Vehicles Affected
May 2, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

DRIVING AND ON A TURN BETWEEN 35-40 MPH MY WRX FREAKED OUT. THE DASH LIGHT UP LIKE A CHRISTMAS TREE, THE LANE TRACKING ALONG WITH THE ADAPTIVE CRUISE CONTROL INDICATORS FLASHED, AND THE DASH SAID EYESIGHT UNAVAILABLE. IT FELT LIKE I COULDN'T CONTROL THE CAR AND ALMOST FELT AS IF IT ACCELERATED ON ITS OWN. I HIT THE BREAKS AND THE LOST CONTROL OF THE VEHICLE AND ENDED UP IN A DITCH. THE FRONT OF THE CAR RAN THROUGH BRUSH AND ENDED IN FRONT OF A TREE. THE AIRBAGS DEPLOYED ON THE SIDE BUT WERE DELAYED ON THE PASSENGER SIDE UNTIL THE CAR STOPPED. MY FIANCE WAS IN THE PASSENGER SEAT. FRONT AIRBAGS DID NOT GO OFF EVEN THOUGH IT WAS A FRONT COLLISION. THE CAR WAS ON A COUNTRY ROAD WITH OTHER TRAFFIC IN FRONT OF IT.

Corrective Action:

DRIVING AND ON A TURN BETWEEN 35-40 MPH MY WRX FREAKED OUT. THE DASH LIGHT UP LIKE A CHRISTMAS TREE, THE LANE TRACKING ALONG WITH THE ADAPTIVE CRUISE CONTROL INDICATORS FLASHED, AND THE DASH SAID EYESIGHT UNAVAILABLE. IT FELT LIKE I COULDN'T CONTROL THE CAR AND ALMOST FELT AS IF IT ACCELERATED ON ITS OWN. I HIT THE BREAKS AND THE LOST CONTROL OF THE VEHICLE AND ENDED UP IN A DITCH. THE FRONT OF THE CAR RAN THROUGH BRUSH AND ENDED IN FRONT OF A TREE. THE AIRBAGS DEPLOYED ON THE SIDE BUT WERE DELAYED ON THE PASSENGER SIDE UNTIL THE CAR STOPPED. MY FIANCE WAS IN THE PASSENGER SEAT. FRONT AIRBAGS DID NOT GO OFF EVEN THOUGH IT WAS A FRONT COLLISION. THE CAR WAS ON A COUNTRY ROAD WITH OTHER TRAFFIC IN FRONT OF IT.

Additional Notes:

DRIVING AND ON A TURN BETWEEN 35-40 MPH MY WRX FREAKED OUT. THE DASH LIGHT UP LIKE A CHRISTMAS TREE, THE LANE TRACKING ALONG WITH THE ADAPTIVE CRUISE CONTROL INDICATORS FLASHED, AND THE DASH SAID EYESIGHT UNAVAILABLE. IT FELT LIKE I COULDN'T CONTROL THE CAR AND ALMOST FELT AS IF IT ACCELERATED ON ITS OWN. I HIT THE BREAKS AND THE LOST CONTROL OF THE VEHICLE AND ENDED UP IN A DITCH. THE FRONT OF THE CAR RAN THROUGH BRUSH AND ENDED IN FRONT OF A TREE. THE AIRBAGS DEPLOYED ON THE SIDE BUT WERE DELAYED ON THE PASSENGER SIDE UNTIL THE CAR STOPPED. MY FIANCE WAS IN THE PASSENGER SEAT. FRONT AIRBAGS DID NOT GO OFF EVEN THOUGH IT WAS A FRONT COLLISION. THE CAR WAS ON A COUNTRY ROAD WITH OTHER TRAFFIC IN FRONT OF IT.

Manufacturer: SUBARU
Mfg Campaign: 11205226
Notice Date: May 2, 2019
Recall Date: May 2, 2019
Subaru Of America, Inc.
Campaign: 11205234 Other
1 Vehicles Affected
May 2, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

TL* THE CONTACT OWNS A 2017 SUBARU WRX. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND WAS UNCONTROLLABLE. THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE VEHICLE ACCELERATED AND CRASHED INTO A DITCH. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND ALL THE WARNING INDICATORS FLASHED AND ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, "EYESIGHT" NOT AVAILABLE WAS DISPLAYED. THE PASSENGER SUSTAINED HAND INJURIES, BUT MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

Corrective Action:

TL* THE CONTACT OWNS A 2017 SUBARU WRX. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND WAS UNCONTROLLABLE. THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE VEHICLE ACCELERATED AND CRASHED INTO A DITCH. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND ALL THE WARNING INDICATORS FLASHED AND ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, "EYESIGHT" NOT AVAILABLE WAS DISPLAYED. THE PASSENGER SUSTAINED HAND INJURIES, BUT MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

Additional Notes:

TL* THE CONTACT OWNS A 2017 SUBARU WRX. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND WAS UNCONTROLLABLE. THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE VEHICLE ACCELERATED AND CRASHED INTO A DITCH. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND ALL THE WARNING INDICATORS FLASHED AND ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, "EYESIGHT" NOT AVAILABLE WAS DISPLAYED. THE PASSENGER SUSTAINED HAND INJURIES, BUT MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

Manufacturer: SUBARU
Mfg Campaign: 11205234
Notice Date: May 2, 2019
Recall Date: May 2, 2019
Subaru Of America, Inc.
Campaign: 11205234 Other
1 Vehicles Affected
May 2, 2019
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

TL* THE CONTACT OWNS A 2017 SUBARU WRX. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND WAS UNCONTROLLABLE. THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE VEHICLE ACCELERATED AND CRASHED INTO A DITCH. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND ALL THE WARNING INDICATORS FLASHED AND ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, "EYESIGHT" NOT AVAILABLE WAS DISPLAYED. THE PASSENGER SUSTAINED HAND INJURIES, BUT MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

Corrective Action:

TL* THE CONTACT OWNS A 2017 SUBARU WRX. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND WAS UNCONTROLLABLE. THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE VEHICLE ACCELERATED AND CRASHED INTO A DITCH. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND ALL THE WARNING INDICATORS FLASHED AND ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, "EYESIGHT" NOT AVAILABLE WAS DISPLAYED. THE PASSENGER SUSTAINED HAND INJURIES, BUT MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

Additional Notes:

TL* THE CONTACT OWNS A 2017 SUBARU WRX. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND WAS UNCONTROLLABLE. THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE VEHICLE ACCELERATED AND CRASHED INTO A DITCH. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND ALL THE WARNING INDICATORS FLASHED AND ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, "EYESIGHT" NOT AVAILABLE WAS DISPLAYED. THE PASSENGER SUSTAINED HAND INJURIES, BUT MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

Manufacturer: SUBARU
Mfg Campaign: 11205234
Notice Date: May 2, 2019
Recall Date: May 2, 2019
Subaru Of America, Inc.
Campaign: 11205234 Other
1 Vehicles Affected
May 2, 2019
Defect Description:

STEERING

Potential Consequences:

TL* THE CONTACT OWNS A 2017 SUBARU WRX. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND WAS UNCONTROLLABLE. THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE VEHICLE ACCELERATED AND CRASHED INTO A DITCH. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND ALL THE WARNING INDICATORS FLASHED AND ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, "EYESIGHT" NOT AVAILABLE WAS DISPLAYED. THE PASSENGER SUSTAINED HAND INJURIES, BUT MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

Corrective Action:

TL* THE CONTACT OWNS A 2017 SUBARU WRX. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND WAS UNCONTROLLABLE. THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE VEHICLE ACCELERATED AND CRASHED INTO A DITCH. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND ALL THE WARNING INDICATORS FLASHED AND ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, "EYESIGHT" NOT AVAILABLE WAS DISPLAYED. THE PASSENGER SUSTAINED HAND INJURIES, BUT MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

Additional Notes:

TL* THE CONTACT OWNS A 2017 SUBARU WRX. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND WAS UNCONTROLLABLE. THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE VEHICLE ACCELERATED AND CRASHED INTO A DITCH. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND ALL THE WARNING INDICATORS FLASHED AND ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, "EYESIGHT" NOT AVAILABLE WAS DISPLAYED. THE PASSENGER SUSTAINED HAND INJURIES, BUT MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

Manufacturer: SUBARU
Mfg Campaign: 11205234
Notice Date: May 2, 2019
Recall Date: May 2, 2019
Subaru Of America, Inc.
Campaign: 11155581 Other
Dec 3, 2018
Defect Description:

SUSPENSION:FRONT:WHEEL BEARING

Potential Consequences:

TL* THE CONTACT OWNS A 2017 SUBARU WRX. WHILE DRIVING AT AN UNKNOWN SPEED, AN UNUSUAL NOISE WAS HEARD COMING FROM THE WHEELS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO REEVES SUBARU TAMPA (813-375-3660, LOCATED AT 1111 N FLORIDA AVE, TAMPA, FL 33612) WHERE IT WAS DIAGNOSED THAT THE BEARINGS FAILED AND NEEDED TO BE REPLACED. THE BEARINGS WERE REPLACED, BUT THE FAILURE RECURRED. THE SAME DEALER REPLACED THE BEARINGS AGAIN, BUT THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE FAILURE WAS DUE TO DRIVER ERROR AND REQUIRED THE CONTACT TO BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND SIDED WITH THE DEALER. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.

Corrective Action:

TL* THE CONTACT OWNS A 2017 SUBARU WRX. WHILE DRIVING AT AN UNKNOWN SPEED, AN UNUSUAL NOISE WAS HEARD COMING FROM THE WHEELS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO REEVES SUBARU TAMPA (813-375-3660, LOCATED AT 1111 N FLORIDA AVE, TAMPA, FL 33612) WHERE IT WAS DIAGNOSED THAT THE BEARINGS FAILED AND NEEDED TO BE REPLACED. THE BEARINGS WERE REPLACED, BUT THE FAILURE RECURRED. THE SAME DEALER REPLACED THE BEARINGS AGAIN, BUT THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE FAILURE WAS DUE TO DRIVER ERROR AND REQUIRED THE CONTACT TO BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND SIDED WITH THE DEALER. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.

Additional Notes:

TL* THE CONTACT OWNS A 2017 SUBARU WRX. WHILE DRIVING AT AN UNKNOWN SPEED, AN UNUSUAL NOISE WAS HEARD COMING FROM THE WHEELS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO REEVES SUBARU TAMPA (813-375-3660, LOCATED AT 1111 N FLORIDA AVE, TAMPA, FL 33612) WHERE IT WAS DIAGNOSED THAT THE BEARINGS FAILED AND NEEDED TO BE REPLACED. THE BEARINGS WERE REPLACED, BUT THE FAILURE RECURRED. THE SAME DEALER REPLACED THE BEARINGS AGAIN, BUT THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE FAILURE WAS DUE TO DRIVER ERROR AND REQUIRED THE CONTACT TO BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND SIDED WITH THE DEALER. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.

Manufacturer: SUBARU
Mfg Campaign: 11155581
Notice Date: Dec 3, 2018
Recall Date: Dec 3, 2018
Subaru Of America, Inc.
Campaign: 11155562 Other
Dec 3, 2018
Defect Description:

POWER TRAIN

Potential Consequences:

PREMATURE CLUTCH FAILURE. TSB OUT ON CLUTCH BUT DEALERSHIP WILL NOT PREFORM REPAIRS. NEEDS TO BE A FULL RECALL. NOT CAUSED BY DRIVER ERROR.

Corrective Action:

PREMATURE CLUTCH FAILURE. TSB OUT ON CLUTCH BUT DEALERSHIP WILL NOT PREFORM REPAIRS. NEEDS TO BE A FULL RECALL. NOT CAUSED BY DRIVER ERROR.

Additional Notes:

PREMATURE CLUTCH FAILURE. TSB OUT ON CLUTCH BUT DEALERSHIP WILL NOT PREFORM REPAIRS. NEEDS TO BE A FULL RECALL. NOT CAUSED BY DRIVER ERROR.

Manufacturer: SUBARU
Mfg Campaign: 11155562
Notice Date: Dec 3, 2018
Recall Date: Dec 3, 2018

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