Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2021 WRX vehicles. The backup light switch may corrode and become inoperative, which can result in the backup lights not illuminating and the rearview camera image not displaying when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRE-22
Recall Date: Jul 21, 2022
Consumer Complaints
67 ComplaintsSubaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Throw-Out bearing design defective flaw for 2015 2016 2017 2018 SUBARU WRX PREMATURE CLUTCH FAILURE. Bearing has been making noises since before 10,000 miles and dealers fail to diagnose or repair under warranty. Searches on the internet show it is a common problem affecting hundreds, if not thousands, of vehicles.
Corrective Action:
Throw-Out bearing design defective flaw for 2015 2016 2017 2018 SUBARU WRX PREMATURE CLUTCH FAILURE. Bearing has been making noises since before 10,000 miles and dealers fail to diagnose or repair under warranty. Searches on the internet show it is a common problem affecting hundreds, if not thousands, of vehicles.
Additional Notes:
Throw-Out bearing design defective flaw for 2015 2016 2017 2018 SUBARU WRX PREMATURE CLUTCH FAILURE. Bearing has been making noises since before 10,000 miles and dealers fail to diagnose or repair under warranty. Searches on the internet show it is a common problem affecting hundreds, if not thousands, of vehicles.
Mfg Campaign: 11486457
Recall Date: Sep 26, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Premature clutch failure due to faulty clutch release fork and bearings.
Corrective Action:
Premature clutch failure due to faulty clutch release fork and bearings.
Additional Notes:
Premature clutch failure due to faulty clutch release fork and bearings.
Mfg Campaign: 11478058
Recall Date: Aug 7, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2017 model year Subaru and I've gone through 2 batteries and about to get a third one which seems like a lot considering how many other cars I've seen not get their battery replaced once and older in year than my car.
Corrective Action:
I have a 2017 model year Subaru and I've gone through 2 batteries and about to get a third one which seems like a lot considering how many other cars I've seen not get their battery replaced once and older in year than my car.
Additional Notes:
I have a 2017 model year Subaru and I've gone through 2 batteries and about to get a third one which seems like a lot considering how many other cars I've seen not get their battery replaced once and older in year than my car.
Mfg Campaign: 11461131
Recall Date: Apr 18, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle suffers from repeated battery drain issues - continue to replace top of the line batteries in the vehicle because they are constantly draining
Corrective Action:
Vehicle suffers from repeated battery drain issues - continue to replace top of the line batteries in the vehicle because they are constantly draining
Additional Notes:
Vehicle suffers from repeated battery drain issues - continue to replace top of the line batteries in the vehicle because they are constantly draining
Mfg Campaign: 11435329
Recall Date: Oct 4, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I had parked my car in front of my house and did not use it for 2 days. When I went to drive the car, it with not turn on. I had to call AAA to jump the car and I let it run for 30 minutes then drive it for the next 30 minutes. I parked the car again and 6 hours later went to go out and it would not start again. Called AAA again and had them come jump start the car. Both AAA mechanics said this is a problematic battery. I went to my Subaru dealer in Rye, NY and they said my battery is fine and I had a loose negative terminal. This was a lie and incorrect. The battery was first put it on 7/15/2019 and this was less than 2 years later that it died on me twice. I have service documents from the car dealer for the battery install and the recent service to check the battery as well as AAA to vouch for my calls to them.
Corrective Action:
I had parked my car in front of my house and did not use it for 2 days. When I went to drive the car, it with not turn on. I had to call AAA to jump the car and I let it run for 30 minutes then drive it for the next 30 minutes. I parked the car again and 6 hours later went to go out and it would not start again. Called AAA again and had them come jump start the car. Both AAA mechanics said this is a problematic battery. I went to my Subaru dealer in Rye, NY and they said my battery is fine and I had a loose negative terminal. This was a lie and incorrect. The battery was first put it on 7/15/2019 and this was less than 2 years later that it died on me twice. I have service documents from the car dealer for the battery install and the recent service to check the battery as well as AAA to vouch for my calls to them.
Additional Notes:
I had parked my car in front of my house and did not use it for 2 days. When I went to drive the car, it with not turn on. I had to call AAA to jump the car and I let it run for 30 minutes then drive it for the next 30 minutes. I parked the car again and 6 hours later went to go out and it would not start again. Called AAA again and had them come jump start the car. Both AAA mechanics said this is a problematic battery. I went to my Subaru dealer in Rye, NY and they said my battery is fine and I had a loose negative terminal. This was a lie and incorrect. The battery was first put it on 7/15/2019 and this was less than 2 years later that it died on me twice. I have service documents from the car dealer for the battery install and the recent service to check the battery as well as AAA to vouch for my calls to them.
Mfg Campaign: 11424689
Recall Date: Jul 13, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Had to replace the battery in 2019, really short life for a 2017 model.
Corrective Action:
Had to replace the battery in 2019, really short life for a 2017 model.
Additional Notes:
Had to replace the battery in 2019, really short life for a 2017 model.
Mfg Campaign: 11424469
Recall Date: Jul 12, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY DRAINED VERY QUICKLY. LEAVING CAR UNDRIVEN FOR 5 DAYS WOULD RESULT IN DEAD BATTERY. TOOK INTO DEALERSHIP DEC 2019 AND THEY TESTED THE BATTERY, AND FOUND THAT BATTERY WAS BAD!AND REPLACED THE BATTERY.
Corrective Action:
BATTERY DRAINED VERY QUICKLY. LEAVING CAR UNDRIVEN FOR 5 DAYS WOULD RESULT IN DEAD BATTERY. TOOK INTO DEALERSHIP DEC 2019 AND THEY TESTED THE BATTERY, AND FOUND THAT BATTERY WAS BAD!AND REPLACED THE BATTERY.
Additional Notes:
BATTERY DRAINED VERY QUICKLY. LEAVING CAR UNDRIVEN FOR 5 DAYS WOULD RESULT IN DEAD BATTERY. TOOK INTO DEALERSHIP DEC 2019 AND THEY TESTED THE BATTERY, AND FOUND THAT BATTERY WAS BAD!AND REPLACED THE BATTERY.
Mfg Campaign: 11416644
Recall Date: May 14, 2021
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
STARTED HAVING A RATTLING NOISE WHILE DEPRESSING THE CLUTCH IN FIRST AND SECOND GEAR. TOOK IT IN TO THE SHOP AND THEY SAID THROW OUT BEARING WENT BAD. HAD IT REPLACED IN 5/12/2019. SAME ISSUE RECURRED A FEW MONTHS LATER. TOOK IT IN AND THEY SAID IT NEEDED REPLACING AGAIN. SECOND REPAIR WAS ON 11/19/2019
Corrective Action:
STARTED HAVING A RATTLING NOISE WHILE DEPRESSING THE CLUTCH IN FIRST AND SECOND GEAR. TOOK IT IN TO THE SHOP AND THEY SAID THROW OUT BEARING WENT BAD. HAD IT REPLACED IN 5/12/2019. SAME ISSUE RECURRED A FEW MONTHS LATER. TOOK IT IN AND THEY SAID IT NEEDED REPLACING AGAIN. SECOND REPAIR WAS ON 11/19/2019
Additional Notes:
STARTED HAVING A RATTLING NOISE WHILE DEPRESSING THE CLUTCH IN FIRST AND SECOND GEAR. TOOK IT IN TO THE SHOP AND THEY SAID THROW OUT BEARING WENT BAD. HAD IT REPLACED IN 5/12/2019. SAME ISSUE RECURRED A FEW MONTHS LATER. TOOK IT IN AND THEY SAID IT NEEDED REPLACING AGAIN. SECOND REPAIR WAS ON 11/19/2019
Mfg Campaign: 11416645
Recall Date: May 14, 2021
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
I HAVE ISSUES WITH SURGING, AC SYSTEM, SUSPENSION, EXTREME TIRE WEAR, TIRES WEAR UNEVENLY, STEERING ASSIST, INABILITY TO ALIGN STEERING, WINDOWS ROLL DOWN FOR NO REASON AND WON'T ROLL BACK UP UNLESS YOU ROLL THEM ALL THE WAY DOWN AND THEN UP BUT THEY USUALLY JUST ROLL BACK DOWN HALF WAY AGAIN (IT'S A BATTLE!) WINDOWS SCRATCH JUST FROM DUST SO THEY LOOK HAZY AND WINDSHIELDS COST ALMOST $2000 WITH ALL SAFETY CAMERA JUNK. ONLY ONE AIRCON VENT BLOWS COLD AIR WHILE ALL OTHERS JUST BLOW AIR. THIS CAR WAS A LEMON BEFORE 2018 ENDED. SUBARU REFUSED TO ACKNOWLEDGE PROBLEMS WHILE UNDER EXTENDED BUMPER TO BUMPER WARRANTY. I TRIED TO FILE LEMON LAW AND LOST BECAUSE THEY DIDN'T SAVE MY COMPLAINT VISITS IN COMPUTER SYSTEM. IM CERTAIN THAT WAS INTENTIONAL SINCE THEY ARE THE LEMON KINGS! SUBARU IS A TERRIBLE COMPANY NOW AND I RECOMMEND YOU DON'T OWN ONE. THE SURGING IS VERY DANGEROUS AS THE CAR LITERALLY HOPS AND SOMETIMES YOU PUSH ACCELERATOR AND NOTHING HAPPENS FOR WAY TOO LONG. DANGEROUS WHEN PULLING INTO TRAFFIC. FIGHTING WITH WINDOWS WHILE DRIVING IS ALSO DANGEROUS. LED LIGHTS ARE THE WRONG COLOR SO IT'S HARD TO SEE MANY THINGS AT NIGHT. THE BATTERY IS JUNK OPEN TOP AND LEAKS ACID EVERYWHERE ROTTING OUT THE BATTERY TRAY. FOR $42,000 YOU WOULD EXPECT A MUCH BETTER CAR.
Corrective Action:
I HAVE ISSUES WITH SURGING, AC SYSTEM, SUSPENSION, EXTREME TIRE WEAR, TIRES WEAR UNEVENLY, STEERING ASSIST, INABILITY TO ALIGN STEERING, WINDOWS ROLL DOWN FOR NO REASON AND WON'T ROLL BACK UP UNLESS YOU ROLL THEM ALL THE WAY DOWN AND THEN UP BUT THEY USUALLY JUST ROLL BACK DOWN HALF WAY AGAIN (IT'S A BATTLE!) WINDOWS SCRATCH JUST FROM DUST SO THEY LOOK HAZY AND WINDSHIELDS COST ALMOST $2000 WITH ALL SAFETY CAMERA JUNK. ONLY ONE AIRCON VENT BLOWS COLD AIR WHILE ALL OTHERS JUST BLOW AIR. THIS CAR WAS A LEMON BEFORE 2018 ENDED. SUBARU REFUSED TO ACKNOWLEDGE PROBLEMS WHILE UNDER EXTENDED BUMPER TO BUMPER WARRANTY. I TRIED TO FILE LEMON LAW AND LOST BECAUSE THEY DIDN'T SAVE MY COMPLAINT VISITS IN COMPUTER SYSTEM. IM CERTAIN THAT WAS INTENTIONAL SINCE THEY ARE THE LEMON KINGS! SUBARU IS A TERRIBLE COMPANY NOW AND I RECOMMEND YOU DON'T OWN ONE. THE SURGING IS VERY DANGEROUS AS THE CAR LITERALLY HOPS AND SOMETIMES YOU PUSH ACCELERATOR AND NOTHING HAPPENS FOR WAY TOO LONG. DANGEROUS WHEN PULLING INTO TRAFFIC. FIGHTING WITH WINDOWS WHILE DRIVING IS ALSO DANGEROUS. LED LIGHTS ARE THE WRONG COLOR SO IT'S HARD TO SEE MANY THINGS AT NIGHT. THE BATTERY IS JUNK OPEN TOP AND LEAKS ACID EVERYWHERE ROTTING OUT THE BATTERY TRAY. FOR $42,000 YOU WOULD EXPECT A MUCH BETTER CAR.
Additional Notes:
I HAVE ISSUES WITH SURGING, AC SYSTEM, SUSPENSION, EXTREME TIRE WEAR, TIRES WEAR UNEVENLY, STEERING ASSIST, INABILITY TO ALIGN STEERING, WINDOWS ROLL DOWN FOR NO REASON AND WON'T ROLL BACK UP UNLESS YOU ROLL THEM ALL THE WAY DOWN AND THEN UP BUT THEY USUALLY JUST ROLL BACK DOWN HALF WAY AGAIN (IT'S A BATTLE!) WINDOWS SCRATCH JUST FROM DUST SO THEY LOOK HAZY AND WINDSHIELDS COST ALMOST $2000 WITH ALL SAFETY CAMERA JUNK. ONLY ONE AIRCON VENT BLOWS COLD AIR WHILE ALL OTHERS JUST BLOW AIR. THIS CAR WAS A LEMON BEFORE 2018 ENDED. SUBARU REFUSED TO ACKNOWLEDGE PROBLEMS WHILE UNDER EXTENDED BUMPER TO BUMPER WARRANTY. I TRIED TO FILE LEMON LAW AND LOST BECAUSE THEY DIDN'T SAVE MY COMPLAINT VISITS IN COMPUTER SYSTEM. IM CERTAIN THAT WAS INTENTIONAL SINCE THEY ARE THE LEMON KINGS! SUBARU IS A TERRIBLE COMPANY NOW AND I RECOMMEND YOU DON'T OWN ONE. THE SURGING IS VERY DANGEROUS AS THE CAR LITERALLY HOPS AND SOMETIMES YOU PUSH ACCELERATOR AND NOTHING HAPPENS FOR WAY TOO LONG. DANGEROUS WHEN PULLING INTO TRAFFIC. FIGHTING WITH WINDOWS WHILE DRIVING IS ALSO DANGEROUS. LED LIGHTS ARE THE WRONG COLOR SO IT'S HARD TO SEE MANY THINGS AT NIGHT. THE BATTERY IS JUNK OPEN TOP AND LEAKS ACID EVERYWHERE ROTTING OUT THE BATTERY TRAY. FOR $42,000 YOU WOULD EXPECT A MUCH BETTER CAR.
Mfg Campaign: 11407791
Recall Date: Apr 12, 2021
Subaru Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I HAVE ISSUES WITH SURGING, AC SYSTEM, SUSPENSION, EXTREME TIRE WEAR, TIRES WEAR UNEVENLY, STEERING ASSIST, INABILITY TO ALIGN STEERING, WINDOWS ROLL DOWN FOR NO REASON AND WON'T ROLL BACK UP UNLESS YOU ROLL THEM ALL THE WAY DOWN AND THEN UP BUT THEY USUALLY JUST ROLL BACK DOWN HALF WAY AGAIN (IT'S A BATTLE!) WINDOWS SCRATCH JUST FROM DUST SO THEY LOOK HAZY AND WINDSHIELDS COST ALMOST $2000 WITH ALL SAFETY CAMERA JUNK. ONLY ONE AIRCON VENT BLOWS COLD AIR WHILE ALL OTHERS JUST BLOW AIR. THIS CAR WAS A LEMON BEFORE 2018 ENDED. SUBARU REFUSED TO ACKNOWLEDGE PROBLEMS WHILE UNDER EXTENDED BUMPER TO BUMPER WARRANTY. I TRIED TO FILE LEMON LAW AND LOST BECAUSE THEY DIDN'T SAVE MY COMPLAINT VISITS IN COMPUTER SYSTEM. IM CERTAIN THAT WAS INTENTIONAL SINCE THEY ARE THE LEMON KINGS! SUBARU IS A TERRIBLE COMPANY NOW AND I RECOMMEND YOU DON'T OWN ONE. THE SURGING IS VERY DANGEROUS AS THE CAR LITERALLY HOPS AND SOMETIMES YOU PUSH ACCELERATOR AND NOTHING HAPPENS FOR WAY TOO LONG. DANGEROUS WHEN PULLING INTO TRAFFIC. FIGHTING WITH WINDOWS WHILE DRIVING IS ALSO DANGEROUS. LED LIGHTS ARE THE WRONG COLOR SO IT'S HARD TO SEE MANY THINGS AT NIGHT. THE BATTERY IS JUNK OPEN TOP AND LEAKS ACID EVERYWHERE ROTTING OUT THE BATTERY TRAY. FOR $42,000 YOU WOULD EXPECT A MUCH BETTER CAR.
Corrective Action:
I HAVE ISSUES WITH SURGING, AC SYSTEM, SUSPENSION, EXTREME TIRE WEAR, TIRES WEAR UNEVENLY, STEERING ASSIST, INABILITY TO ALIGN STEERING, WINDOWS ROLL DOWN FOR NO REASON AND WON'T ROLL BACK UP UNLESS YOU ROLL THEM ALL THE WAY DOWN AND THEN UP BUT THEY USUALLY JUST ROLL BACK DOWN HALF WAY AGAIN (IT'S A BATTLE!) WINDOWS SCRATCH JUST FROM DUST SO THEY LOOK HAZY AND WINDSHIELDS COST ALMOST $2000 WITH ALL SAFETY CAMERA JUNK. ONLY ONE AIRCON VENT BLOWS COLD AIR WHILE ALL OTHERS JUST BLOW AIR. THIS CAR WAS A LEMON BEFORE 2018 ENDED. SUBARU REFUSED TO ACKNOWLEDGE PROBLEMS WHILE UNDER EXTENDED BUMPER TO BUMPER WARRANTY. I TRIED TO FILE LEMON LAW AND LOST BECAUSE THEY DIDN'T SAVE MY COMPLAINT VISITS IN COMPUTER SYSTEM. IM CERTAIN THAT WAS INTENTIONAL SINCE THEY ARE THE LEMON KINGS! SUBARU IS A TERRIBLE COMPANY NOW AND I RECOMMEND YOU DON'T OWN ONE. THE SURGING IS VERY DANGEROUS AS THE CAR LITERALLY HOPS AND SOMETIMES YOU PUSH ACCELERATOR AND NOTHING HAPPENS FOR WAY TOO LONG. DANGEROUS WHEN PULLING INTO TRAFFIC. FIGHTING WITH WINDOWS WHILE DRIVING IS ALSO DANGEROUS. LED LIGHTS ARE THE WRONG COLOR SO IT'S HARD TO SEE MANY THINGS AT NIGHT. THE BATTERY IS JUNK OPEN TOP AND LEAKS ACID EVERYWHERE ROTTING OUT THE BATTERY TRAY. FOR $42,000 YOU WOULD EXPECT A MUCH BETTER CAR.
Additional Notes:
I HAVE ISSUES WITH SURGING, AC SYSTEM, SUSPENSION, EXTREME TIRE WEAR, TIRES WEAR UNEVENLY, STEERING ASSIST, INABILITY TO ALIGN STEERING, WINDOWS ROLL DOWN FOR NO REASON AND WON'T ROLL BACK UP UNLESS YOU ROLL THEM ALL THE WAY DOWN AND THEN UP BUT THEY USUALLY JUST ROLL BACK DOWN HALF WAY AGAIN (IT'S A BATTLE!) WINDOWS SCRATCH JUST FROM DUST SO THEY LOOK HAZY AND WINDSHIELDS COST ALMOST $2000 WITH ALL SAFETY CAMERA JUNK. ONLY ONE AIRCON VENT BLOWS COLD AIR WHILE ALL OTHERS JUST BLOW AIR. THIS CAR WAS A LEMON BEFORE 2018 ENDED. SUBARU REFUSED TO ACKNOWLEDGE PROBLEMS WHILE UNDER EXTENDED BUMPER TO BUMPER WARRANTY. I TRIED TO FILE LEMON LAW AND LOST BECAUSE THEY DIDN'T SAVE MY COMPLAINT VISITS IN COMPUTER SYSTEM. IM CERTAIN THAT WAS INTENTIONAL SINCE THEY ARE THE LEMON KINGS! SUBARU IS A TERRIBLE COMPANY NOW AND I RECOMMEND YOU DON'T OWN ONE. THE SURGING IS VERY DANGEROUS AS THE CAR LITERALLY HOPS AND SOMETIMES YOU PUSH ACCELERATOR AND NOTHING HAPPENS FOR WAY TOO LONG. DANGEROUS WHEN PULLING INTO TRAFFIC. FIGHTING WITH WINDOWS WHILE DRIVING IS ALSO DANGEROUS. LED LIGHTS ARE THE WRONG COLOR SO IT'S HARD TO SEE MANY THINGS AT NIGHT. THE BATTERY IS JUNK OPEN TOP AND LEAKS ACID EVERYWHERE ROTTING OUT THE BATTERY TRAY. FOR $42,000 YOU WOULD EXPECT A MUCH BETTER CAR.
Mfg Campaign: 11407791
Recall Date: Apr 12, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE ISSUES WITH SURGING, AC SYSTEM, SUSPENSION, EXTREME TIRE WEAR, TIRES WEAR UNEVENLY, STEERING ASSIST, INABILITY TO ALIGN STEERING, WINDOWS ROLL DOWN FOR NO REASON AND WON'T ROLL BACK UP UNLESS YOU ROLL THEM ALL THE WAY DOWN AND THEN UP BUT THEY USUALLY JUST ROLL BACK DOWN HALF WAY AGAIN (IT'S A BATTLE!) WINDOWS SCRATCH JUST FROM DUST SO THEY LOOK HAZY AND WINDSHIELDS COST ALMOST $2000 WITH ALL SAFETY CAMERA JUNK. ONLY ONE AIRCON VENT BLOWS COLD AIR WHILE ALL OTHERS JUST BLOW AIR. THIS CAR WAS A LEMON BEFORE 2018 ENDED. SUBARU REFUSED TO ACKNOWLEDGE PROBLEMS WHILE UNDER EXTENDED BUMPER TO BUMPER WARRANTY. I TRIED TO FILE LEMON LAW AND LOST BECAUSE THEY DIDN'T SAVE MY COMPLAINT VISITS IN COMPUTER SYSTEM. IM CERTAIN THAT WAS INTENTIONAL SINCE THEY ARE THE LEMON KINGS! SUBARU IS A TERRIBLE COMPANY NOW AND I RECOMMEND YOU DON'T OWN ONE. THE SURGING IS VERY DANGEROUS AS THE CAR LITERALLY HOPS AND SOMETIMES YOU PUSH ACCELERATOR AND NOTHING HAPPENS FOR WAY TOO LONG. DANGEROUS WHEN PULLING INTO TRAFFIC. FIGHTING WITH WINDOWS WHILE DRIVING IS ALSO DANGEROUS. LED LIGHTS ARE THE WRONG COLOR SO IT'S HARD TO SEE MANY THINGS AT NIGHT. THE BATTERY IS JUNK OPEN TOP AND LEAKS ACID EVERYWHERE ROTTING OUT THE BATTERY TRAY. FOR $42,000 YOU WOULD EXPECT A MUCH BETTER CAR.
Corrective Action:
I HAVE ISSUES WITH SURGING, AC SYSTEM, SUSPENSION, EXTREME TIRE WEAR, TIRES WEAR UNEVENLY, STEERING ASSIST, INABILITY TO ALIGN STEERING, WINDOWS ROLL DOWN FOR NO REASON AND WON'T ROLL BACK UP UNLESS YOU ROLL THEM ALL THE WAY DOWN AND THEN UP BUT THEY USUALLY JUST ROLL BACK DOWN HALF WAY AGAIN (IT'S A BATTLE!) WINDOWS SCRATCH JUST FROM DUST SO THEY LOOK HAZY AND WINDSHIELDS COST ALMOST $2000 WITH ALL SAFETY CAMERA JUNK. ONLY ONE AIRCON VENT BLOWS COLD AIR WHILE ALL OTHERS JUST BLOW AIR. THIS CAR WAS A LEMON BEFORE 2018 ENDED. SUBARU REFUSED TO ACKNOWLEDGE PROBLEMS WHILE UNDER EXTENDED BUMPER TO BUMPER WARRANTY. I TRIED TO FILE LEMON LAW AND LOST BECAUSE THEY DIDN'T SAVE MY COMPLAINT VISITS IN COMPUTER SYSTEM. IM CERTAIN THAT WAS INTENTIONAL SINCE THEY ARE THE LEMON KINGS! SUBARU IS A TERRIBLE COMPANY NOW AND I RECOMMEND YOU DON'T OWN ONE. THE SURGING IS VERY DANGEROUS AS THE CAR LITERALLY HOPS AND SOMETIMES YOU PUSH ACCELERATOR AND NOTHING HAPPENS FOR WAY TOO LONG. DANGEROUS WHEN PULLING INTO TRAFFIC. FIGHTING WITH WINDOWS WHILE DRIVING IS ALSO DANGEROUS. LED LIGHTS ARE THE WRONG COLOR SO IT'S HARD TO SEE MANY THINGS AT NIGHT. THE BATTERY IS JUNK OPEN TOP AND LEAKS ACID EVERYWHERE ROTTING OUT THE BATTERY TRAY. FOR $42,000 YOU WOULD EXPECT A MUCH BETTER CAR.
Additional Notes:
I HAVE ISSUES WITH SURGING, AC SYSTEM, SUSPENSION, EXTREME TIRE WEAR, TIRES WEAR UNEVENLY, STEERING ASSIST, INABILITY TO ALIGN STEERING, WINDOWS ROLL DOWN FOR NO REASON AND WON'T ROLL BACK UP UNLESS YOU ROLL THEM ALL THE WAY DOWN AND THEN UP BUT THEY USUALLY JUST ROLL BACK DOWN HALF WAY AGAIN (IT'S A BATTLE!) WINDOWS SCRATCH JUST FROM DUST SO THEY LOOK HAZY AND WINDSHIELDS COST ALMOST $2000 WITH ALL SAFETY CAMERA JUNK. ONLY ONE AIRCON VENT BLOWS COLD AIR WHILE ALL OTHERS JUST BLOW AIR. THIS CAR WAS A LEMON BEFORE 2018 ENDED. SUBARU REFUSED TO ACKNOWLEDGE PROBLEMS WHILE UNDER EXTENDED BUMPER TO BUMPER WARRANTY. I TRIED TO FILE LEMON LAW AND LOST BECAUSE THEY DIDN'T SAVE MY COMPLAINT VISITS IN COMPUTER SYSTEM. IM CERTAIN THAT WAS INTENTIONAL SINCE THEY ARE THE LEMON KINGS! SUBARU IS A TERRIBLE COMPANY NOW AND I RECOMMEND YOU DON'T OWN ONE. THE SURGING IS VERY DANGEROUS AS THE CAR LITERALLY HOPS AND SOMETIMES YOU PUSH ACCELERATOR AND NOTHING HAPPENS FOR WAY TOO LONG. DANGEROUS WHEN PULLING INTO TRAFFIC. FIGHTING WITH WINDOWS WHILE DRIVING IS ALSO DANGEROUS. LED LIGHTS ARE THE WRONG COLOR SO IT'S HARD TO SEE MANY THINGS AT NIGHT. THE BATTERY IS JUNK OPEN TOP AND LEAKS ACID EVERYWHERE ROTTING OUT THE BATTERY TRAY. FOR $42,000 YOU WOULD EXPECT A MUCH BETTER CAR.
Mfg Campaign: 11407791
Recall Date: Apr 12, 2021
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
BOUGHT THE CAR AND EXTENDED WARRANTY FROM DEALER USED WITH 33K MILES 11/21/19 A COUPLE MONTHS AFTER PURCHASE I WAS GETTING ONTO THE FREEWAY AFTER WORK (6AM) AND THE RPMS WERE GOING UP BUT MY SPEED WAS NOT. CAR HAD 38K MILES. I PERSONALLY ONLY HAD 4K MILES SINCE OWNERSHIP AND I WOULDN'T THINK THE CLUTCH WAS SHOT DUE BEING A REGULAR MANUAL DRIVER. I USE THE VEHICLE TO COMMUTE ABOUT 40-50 MILES DAILY. 3/4/20 WAS THE DAY I TOOK IT INTO THE DEALERSHIP. DEALER DID NOTHING TO HELP FINANCIALLY. CALLED SOA AND THEY TOLD ME THEY WOULD HELP PARTIALLY PAY FOR THE REPAIR. 13K MILES AFTER THE CLUTCH REPLACEMENT THROW OUT BEARING STARTED CHIRPING WHEN CLUTCH WASN'T ENGAGED. 2/26/2021 - AFTER AN OIL CHANGE I NOTCED A FLUID ON THE BOTTOM OF MY TRANSMISSION AND WENT ONLINE LOOKING TO SEE WHAT WAS WRONG. IN MY SEARCH FOR THAT I FOUND SUBARU SERVICE BULLETINS AND SEEN INFORMATION THAT THEY HAD BETTER PARTS THAT WERE AVAILABLE TO INSTALL ON 2015-18 WRXS. I WAS NOT OFFERED ANY OTHER OPTIONS OTHER THAN PAY FOR REPLACEMENT OR DRIVE IT BROKEN. AFTER FINDING OUT THAT INFORMATION I WENT TO THE DEALERSHIP AND WAS THEN INFORMED THAT FOR THE CLUTCH PARTS, IT'S ONLY FOR PROBLEMS OCCURRING IN CERTAIN SITUATIONS, AND THERE'S NOTHING THEY WERE GOING TO DO FOR ME. AS FOR THE THROW OUT BEARING I WAS TOLD IF I BROUGHT IT IN WITHIN 12K MILES FROM THE REPLACEMENT THEY COULD HAVE FIXED IT, BUT SINCE I'M AT 53K MILES (15K MILES SINCE REPLACEMENT) ONCE AGAIN, NOTHING. AS FOR THE FLUID ON THE TRANSMISSION THEY ROUTED IT TO THE CV AXLE AND ACCORDING TO THE PAPERWORK IT WAS DEEMED "ACCEPTABLE" PER SUBARU. I'VE OWNED A MANUAL TRANSMISSION VEHICLE SINCE 2007 AND NEVER HAD ANY CLUTCH ISSUES THAT I'VE HAD WITH THIS CAR. AND BEING TOLD THAT SQUEEKS AND LEAKS ARE ACCEPTABLE IS EXTREMELY FRUSTRATING.
Corrective Action:
BOUGHT THE CAR AND EXTENDED WARRANTY FROM DEALER USED WITH 33K MILES 11/21/19 A COUPLE MONTHS AFTER PURCHASE I WAS GETTING ONTO THE FREEWAY AFTER WORK (6AM) AND THE RPMS WERE GOING UP BUT MY SPEED WAS NOT. CAR HAD 38K MILES. I PERSONALLY ONLY HAD 4K MILES SINCE OWNERSHIP AND I WOULDN'T THINK THE CLUTCH WAS SHOT DUE BEING A REGULAR MANUAL DRIVER. I USE THE VEHICLE TO COMMUTE ABOUT 40-50 MILES DAILY. 3/4/20 WAS THE DAY I TOOK IT INTO THE DEALERSHIP. DEALER DID NOTHING TO HELP FINANCIALLY. CALLED SOA AND THEY TOLD ME THEY WOULD HELP PARTIALLY PAY FOR THE REPAIR. 13K MILES AFTER THE CLUTCH REPLACEMENT THROW OUT BEARING STARTED CHIRPING WHEN CLUTCH WASN'T ENGAGED. 2/26/2021 - AFTER AN OIL CHANGE I NOTCED A FLUID ON THE BOTTOM OF MY TRANSMISSION AND WENT ONLINE LOOKING TO SEE WHAT WAS WRONG. IN MY SEARCH FOR THAT I FOUND SUBARU SERVICE BULLETINS AND SEEN INFORMATION THAT THEY HAD BETTER PARTS THAT WERE AVAILABLE TO INSTALL ON 2015-18 WRXS. I WAS NOT OFFERED ANY OTHER OPTIONS OTHER THAN PAY FOR REPLACEMENT OR DRIVE IT BROKEN. AFTER FINDING OUT THAT INFORMATION I WENT TO THE DEALERSHIP AND WAS THEN INFORMED THAT FOR THE CLUTCH PARTS, IT'S ONLY FOR PROBLEMS OCCURRING IN CERTAIN SITUATIONS, AND THERE'S NOTHING THEY WERE GOING TO DO FOR ME. AS FOR THE THROW OUT BEARING I WAS TOLD IF I BROUGHT IT IN WITHIN 12K MILES FROM THE REPLACEMENT THEY COULD HAVE FIXED IT, BUT SINCE I'M AT 53K MILES (15K MILES SINCE REPLACEMENT) ONCE AGAIN, NOTHING. AS FOR THE FLUID ON THE TRANSMISSION THEY ROUTED IT TO THE CV AXLE AND ACCORDING TO THE PAPERWORK IT WAS DEEMED "ACCEPTABLE" PER SUBARU. I'VE OWNED A MANUAL TRANSMISSION VEHICLE SINCE 2007 AND NEVER HAD ANY CLUTCH ISSUES THAT I'VE HAD WITH THIS CAR. AND BEING TOLD THAT SQUEEKS AND LEAKS ARE ACCEPTABLE IS EXTREMELY FRUSTRATING.
Additional Notes:
BOUGHT THE CAR AND EXTENDED WARRANTY FROM DEALER USED WITH 33K MILES 11/21/19 A COUPLE MONTHS AFTER PURCHASE I WAS GETTING ONTO THE FREEWAY AFTER WORK (6AM) AND THE RPMS WERE GOING UP BUT MY SPEED WAS NOT. CAR HAD 38K MILES. I PERSONALLY ONLY HAD 4K MILES SINCE OWNERSHIP AND I WOULDN'T THINK THE CLUTCH WAS SHOT DUE BEING A REGULAR MANUAL DRIVER. I USE THE VEHICLE TO COMMUTE ABOUT 40-50 MILES DAILY. 3/4/20 WAS THE DAY I TOOK IT INTO THE DEALERSHIP. DEALER DID NOTHING TO HELP FINANCIALLY. CALLED SOA AND THEY TOLD ME THEY WOULD HELP PARTIALLY PAY FOR THE REPAIR. 13K MILES AFTER THE CLUTCH REPLACEMENT THROW OUT BEARING STARTED CHIRPING WHEN CLUTCH WASN'T ENGAGED. 2/26/2021 - AFTER AN OIL CHANGE I NOTCED A FLUID ON THE BOTTOM OF MY TRANSMISSION AND WENT ONLINE LOOKING TO SEE WHAT WAS WRONG. IN MY SEARCH FOR THAT I FOUND SUBARU SERVICE BULLETINS AND SEEN INFORMATION THAT THEY HAD BETTER PARTS THAT WERE AVAILABLE TO INSTALL ON 2015-18 WRXS. I WAS NOT OFFERED ANY OTHER OPTIONS OTHER THAN PAY FOR REPLACEMENT OR DRIVE IT BROKEN. AFTER FINDING OUT THAT INFORMATION I WENT TO THE DEALERSHIP AND WAS THEN INFORMED THAT FOR THE CLUTCH PARTS, IT'S ONLY FOR PROBLEMS OCCURRING IN CERTAIN SITUATIONS, AND THERE'S NOTHING THEY WERE GOING TO DO FOR ME. AS FOR THE THROW OUT BEARING I WAS TOLD IF I BROUGHT IT IN WITHIN 12K MILES FROM THE REPLACEMENT THEY COULD HAVE FIXED IT, BUT SINCE I'M AT 53K MILES (15K MILES SINCE REPLACEMENT) ONCE AGAIN, NOTHING. AS FOR THE FLUID ON THE TRANSMISSION THEY ROUTED IT TO THE CV AXLE AND ACCORDING TO THE PAPERWORK IT WAS DEEMED "ACCEPTABLE" PER SUBARU. I'VE OWNED A MANUAL TRANSMISSION VEHICLE SINCE 2007 AND NEVER HAD ANY CLUTCH ISSUES THAT I'VE HAD WITH THIS CAR. AND BEING TOLD THAT SQUEEKS AND LEAKS ARE ACCEPTABLE IS EXTREMELY FRUSTRATING.
Mfg Campaign: 11398136
Recall Date: Feb 26, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY TIRE IS WORN OUT AFTER I PURCHASE A CAR FROM CARMAX
Corrective Action:
MY TIRE IS WORN OUT AFTER I PURCHASE A CAR FROM CARMAX
Additional Notes:
MY TIRE IS WORN OUT AFTER I PURCHASE A CAR FROM CARMAX
Mfg Campaign: 11387981
Recall Date: Jan 14, 2021
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
MY TIRE IS WORN OUT AFTER I PURCHASE A CAR FROM CARMAX
Corrective Action:
MY TIRE IS WORN OUT AFTER I PURCHASE A CAR FROM CARMAX
Additional Notes:
MY TIRE IS WORN OUT AFTER I PURCHASE A CAR FROM CARMAX
Mfg Campaign: 11387981
Recall Date: Jan 14, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WENT TO START MY CAR AND DISCOVERED THAT MY WINDSHIELD CRACKED DIRECTLY IN THE MIDDLE OF THE WINDSHIELD, THERE ISN'T A CHIP OR ANYTHING INDICATING THAT SOMETHING HIT THE WINDSHIELD. IT WAS A U SHAPED CRACK DIRECTLY IN THE MIDDLE. I HAVE NO RECOLLECTION OF ANYTHING EVER HITTING AGAINST THE WINDSHIELD, IT SEEMS TO HAVE JUST CRACKED ON ITS OWN. CAR WAS PARKED IN A DRIVEWAY PRIOR TO THE CRACK APPEARING.
Corrective Action:
I WENT TO START MY CAR AND DISCOVERED THAT MY WINDSHIELD CRACKED DIRECTLY IN THE MIDDLE OF THE WINDSHIELD, THERE ISN'T A CHIP OR ANYTHING INDICATING THAT SOMETHING HIT THE WINDSHIELD. IT WAS A U SHAPED CRACK DIRECTLY IN THE MIDDLE. I HAVE NO RECOLLECTION OF ANYTHING EVER HITTING AGAINST THE WINDSHIELD, IT SEEMS TO HAVE JUST CRACKED ON ITS OWN. CAR WAS PARKED IN A DRIVEWAY PRIOR TO THE CRACK APPEARING.
Additional Notes:
I WENT TO START MY CAR AND DISCOVERED THAT MY WINDSHIELD CRACKED DIRECTLY IN THE MIDDLE OF THE WINDSHIELD, THERE ISN'T A CHIP OR ANYTHING INDICATING THAT SOMETHING HIT THE WINDSHIELD. IT WAS A U SHAPED CRACK DIRECTLY IN THE MIDDLE. I HAVE NO RECOLLECTION OF ANYTHING EVER HITTING AGAINST THE WINDSHIELD, IT SEEMS TO HAVE JUST CRACKED ON ITS OWN. CAR WAS PARKED IN A DRIVEWAY PRIOR TO THE CRACK APPEARING.
Mfg Campaign: 11387250
Recall Date: Jan 8, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY WINDSHIELD HAS BEEN CRACKED.
Corrective Action:
MY WINDSHIELD HAS BEEN CRACKED.
Additional Notes:
MY WINDSHIELD HAS BEEN CRACKED.
Mfg Campaign: 11386215
Recall Date: Jan 3, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE OPERATING VEHICLE ON TWO DIFFERENT OCCASIONS CAR SHUT DOWN AND I HAD A VERY HARD TIME STEERING AND BREAKING VEHICLE.
Corrective Action:
WHILE OPERATING VEHICLE ON TWO DIFFERENT OCCASIONS CAR SHUT DOWN AND I HAD A VERY HARD TIME STEERING AND BREAKING VEHICLE.
Additional Notes:
WHILE OPERATING VEHICLE ON TWO DIFFERENT OCCASIONS CAR SHUT DOWN AND I HAD A VERY HARD TIME STEERING AND BREAKING VEHICLE.
Mfg Campaign: 11384687
Recall Date: Dec 23, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU WRX. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE STEERING WHEEL SEIZED, THE CONTACT STATED THAT HE THEN STEER THE WHEEL TO THE RIGHT, THE STEERING WHEEL WAS OK, THEN THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT HE JERK THE WHEEL A LITTLE BIT TO THE RIGHT, THE VEHICLE HIT A POTHOLE, THE VEHICLE BRUSHED A LITTLE OF THE GODRAIL AND RUN INTO CONES AND HIT A CONCRETE BARRIER, THE VEHICLE CAME TO A STOP. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT DID NOT SUSTAINED INJURIES. THE VEHICLE WAS ABLE TO DRIVE NORMAL. THE VEHICLE WAS TAKEN TO SUBARU OF WICHITA, 11610 E KELLOGG DR N, WICHITA, KS 67207, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NEEDED AN ALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHILE AT A DRIVE THRU, THE VEHICLE LOST POWER, ALL THE WARNING LIGHTS ILLUMINATED. THE WINDSHIELD WIPERS STOP FUNCTIONING. THE CONTACT CALLED THE SAME DEALER AND INFORMED THEM OF THE FAILURE AND WAS ADVISED TO SCHEDULE AN APPOINTMENT FOR A DIAGNOSTIC TESTING. VEHICLE WAS NOT TAKEN TO THE DEALER DUE TO THE DIAGNOSTIC AND REPAIRED FEES. THE CONTACT ALSO MENTION THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU WRX. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE STEERING WHEEL SEIZED, THE CONTACT STATED THAT HE THEN STEER THE WHEEL TO THE RIGHT, THE STEERING WHEEL WAS OK, THEN THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT HE JERK THE WHEEL A LITTLE BIT TO THE RIGHT, THE VEHICLE HIT A POTHOLE, THE VEHICLE BRUSHED A LITTLE OF THE GODRAIL AND RUN INTO CONES AND HIT A CONCRETE BARRIER, THE VEHICLE CAME TO A STOP. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT DID NOT SUSTAINED INJURIES. THE VEHICLE WAS ABLE TO DRIVE NORMAL. THE VEHICLE WAS TAKEN TO SUBARU OF WICHITA, 11610 E KELLOGG DR N, WICHITA, KS 67207, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NEEDED AN ALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHILE AT A DRIVE THRU, THE VEHICLE LOST POWER, ALL THE WARNING LIGHTS ILLUMINATED. THE WINDSHIELD WIPERS STOP FUNCTIONING. THE CONTACT CALLED THE SAME DEALER AND INFORMED THEM OF THE FAILURE AND WAS ADVISED TO SCHEDULE AN APPOINTMENT FOR A DIAGNOSTIC TESTING. VEHICLE WAS NOT TAKEN TO THE DEALER DUE TO THE DIAGNOSTIC AND REPAIRED FEES. THE CONTACT ALSO MENTION THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU WRX. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE STEERING WHEEL SEIZED, THE CONTACT STATED THAT HE THEN STEER THE WHEEL TO THE RIGHT, THE STEERING WHEEL WAS OK, THEN THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT HE JERK THE WHEEL A LITTLE BIT TO THE RIGHT, THE VEHICLE HIT A POTHOLE, THE VEHICLE BRUSHED A LITTLE OF THE GODRAIL AND RUN INTO CONES AND HIT A CONCRETE BARRIER, THE VEHICLE CAME TO A STOP. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT DID NOT SUSTAINED INJURIES. THE VEHICLE WAS ABLE TO DRIVE NORMAL. THE VEHICLE WAS TAKEN TO SUBARU OF WICHITA, 11610 E KELLOGG DR N, WICHITA, KS 67207, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NEEDED AN ALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHILE AT A DRIVE THRU, THE VEHICLE LOST POWER, ALL THE WARNING LIGHTS ILLUMINATED. THE WINDSHIELD WIPERS STOP FUNCTIONING. THE CONTACT CALLED THE SAME DEALER AND INFORMED THEM OF THE FAILURE AND WAS ADVISED TO SCHEDULE AN APPOINTMENT FOR A DIAGNOSTIC TESTING. VEHICLE WAS NOT TAKEN TO THE DEALER DUE TO THE DIAGNOSTIC AND REPAIRED FEES. THE CONTACT ALSO MENTION THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Mfg Campaign: 11383639
Recall Date: Dec 16, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU WRX. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE STEERING WHEEL SEIZED, THE CONTACT STATED THAT HE THEN STEER THE WHEEL TO THE RIGHT, THE STEERING WHEEL WAS OK, THEN THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT HE JERK THE WHEEL A LITTLE BIT TO THE RIGHT, THE VEHICLE HIT A POTHOLE, THE VEHICLE BRUSHED A LITTLE OF THE GODRAIL AND RUN INTO CONES AND HIT A CONCRETE BARRIER, THE VEHICLE CAME TO A STOP. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT DID NOT SUSTAINED INJURIES. THE VEHICLE WAS ABLE TO DRIVE NORMAL. THE VEHICLE WAS TAKEN TO SUBARU OF WICHITA, 11610 E KELLOGG DR N, WICHITA, KS 67207, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NEEDED AN ALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHILE AT A DRIVE THRU, THE VEHICLE LOST POWER, ALL THE WARNING LIGHTS ILLUMINATED. THE WINDSHIELD WIPERS STOP FUNCTIONING. THE CONTACT CALLED THE SAME DEALER AND INFORMED THEM OF THE FAILURE AND WAS ADVISED TO SCHEDULE AN APPOINTMENT FOR A DIAGNOSTIC TESTING. VEHICLE WAS NOT TAKEN TO THE DEALER DUE TO THE DIAGNOSTIC AND REPAIRED FEES. THE CONTACT ALSO MENTION THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU WRX. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE STEERING WHEEL SEIZED, THE CONTACT STATED THAT HE THEN STEER THE WHEEL TO THE RIGHT, THE STEERING WHEEL WAS OK, THEN THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT HE JERK THE WHEEL A LITTLE BIT TO THE RIGHT, THE VEHICLE HIT A POTHOLE, THE VEHICLE BRUSHED A LITTLE OF THE GODRAIL AND RUN INTO CONES AND HIT A CONCRETE BARRIER, THE VEHICLE CAME TO A STOP. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT DID NOT SUSTAINED INJURIES. THE VEHICLE WAS ABLE TO DRIVE NORMAL. THE VEHICLE WAS TAKEN TO SUBARU OF WICHITA, 11610 E KELLOGG DR N, WICHITA, KS 67207, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NEEDED AN ALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHILE AT A DRIVE THRU, THE VEHICLE LOST POWER, ALL THE WARNING LIGHTS ILLUMINATED. THE WINDSHIELD WIPERS STOP FUNCTIONING. THE CONTACT CALLED THE SAME DEALER AND INFORMED THEM OF THE FAILURE AND WAS ADVISED TO SCHEDULE AN APPOINTMENT FOR A DIAGNOSTIC TESTING. VEHICLE WAS NOT TAKEN TO THE DEALER DUE TO THE DIAGNOSTIC AND REPAIRED FEES. THE CONTACT ALSO MENTION THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU WRX. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE STEERING WHEEL SEIZED, THE CONTACT STATED THAT HE THEN STEER THE WHEEL TO THE RIGHT, THE STEERING WHEEL WAS OK, THEN THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT HE JERK THE WHEEL A LITTLE BIT TO THE RIGHT, THE VEHICLE HIT A POTHOLE, THE VEHICLE BRUSHED A LITTLE OF THE GODRAIL AND RUN INTO CONES AND HIT A CONCRETE BARRIER, THE VEHICLE CAME TO A STOP. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT DID NOT SUSTAINED INJURIES. THE VEHICLE WAS ABLE TO DRIVE NORMAL. THE VEHICLE WAS TAKEN TO SUBARU OF WICHITA, 11610 E KELLOGG DR N, WICHITA, KS 67207, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NEEDED AN ALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHILE AT A DRIVE THRU, THE VEHICLE LOST POWER, ALL THE WARNING LIGHTS ILLUMINATED. THE WINDSHIELD WIPERS STOP FUNCTIONING. THE CONTACT CALLED THE SAME DEALER AND INFORMED THEM OF THE FAILURE AND WAS ADVISED TO SCHEDULE AN APPOINTMENT FOR A DIAGNOSTIC TESTING. VEHICLE WAS NOT TAKEN TO THE DEALER DUE TO THE DIAGNOSTIC AND REPAIRED FEES. THE CONTACT ALSO MENTION THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Mfg Campaign: 11383639
Recall Date: Dec 16, 2020
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU WRX. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE STEERING WHEEL SEIZED, THE CONTACT STATED THAT HE THEN STEER THE WHEEL TO THE RIGHT, THE STEERING WHEEL WAS OK, THEN THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT HE JERK THE WHEEL A LITTLE BIT TO THE RIGHT, THE VEHICLE HIT A POTHOLE, THE VEHICLE BRUSHED A LITTLE OF THE GODRAIL AND RUN INTO CONES AND HIT A CONCRETE BARRIER, THE VEHICLE CAME TO A STOP. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT DID NOT SUSTAINED INJURIES. THE VEHICLE WAS ABLE TO DRIVE NORMAL. THE VEHICLE WAS TAKEN TO SUBARU OF WICHITA, 11610 E KELLOGG DR N, WICHITA, KS 67207, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NEEDED AN ALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHILE AT A DRIVE THRU, THE VEHICLE LOST POWER, ALL THE WARNING LIGHTS ILLUMINATED. THE WINDSHIELD WIPERS STOP FUNCTIONING. THE CONTACT CALLED THE SAME DEALER AND INFORMED THEM OF THE FAILURE AND WAS ADVISED TO SCHEDULE AN APPOINTMENT FOR A DIAGNOSTIC TESTING. VEHICLE WAS NOT TAKEN TO THE DEALER DUE TO THE DIAGNOSTIC AND REPAIRED FEES. THE CONTACT ALSO MENTION THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU WRX. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE STEERING WHEEL SEIZED, THE CONTACT STATED THAT HE THEN STEER THE WHEEL TO THE RIGHT, THE STEERING WHEEL WAS OK, THEN THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT HE JERK THE WHEEL A LITTLE BIT TO THE RIGHT, THE VEHICLE HIT A POTHOLE, THE VEHICLE BRUSHED A LITTLE OF THE GODRAIL AND RUN INTO CONES AND HIT A CONCRETE BARRIER, THE VEHICLE CAME TO A STOP. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT DID NOT SUSTAINED INJURIES. THE VEHICLE WAS ABLE TO DRIVE NORMAL. THE VEHICLE WAS TAKEN TO SUBARU OF WICHITA, 11610 E KELLOGG DR N, WICHITA, KS 67207, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NEEDED AN ALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHILE AT A DRIVE THRU, THE VEHICLE LOST POWER, ALL THE WARNING LIGHTS ILLUMINATED. THE WINDSHIELD WIPERS STOP FUNCTIONING. THE CONTACT CALLED THE SAME DEALER AND INFORMED THEM OF THE FAILURE AND WAS ADVISED TO SCHEDULE AN APPOINTMENT FOR A DIAGNOSTIC TESTING. VEHICLE WAS NOT TAKEN TO THE DEALER DUE TO THE DIAGNOSTIC AND REPAIRED FEES. THE CONTACT ALSO MENTION THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU WRX. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE STEERING WHEEL SEIZED, THE CONTACT STATED THAT HE THEN STEER THE WHEEL TO THE RIGHT, THE STEERING WHEEL WAS OK, THEN THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT HE JERK THE WHEEL A LITTLE BIT TO THE RIGHT, THE VEHICLE HIT A POTHOLE, THE VEHICLE BRUSHED A LITTLE OF THE GODRAIL AND RUN INTO CONES AND HIT A CONCRETE BARRIER, THE VEHICLE CAME TO A STOP. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT DID NOT SUSTAINED INJURIES. THE VEHICLE WAS ABLE TO DRIVE NORMAL. THE VEHICLE WAS TAKEN TO SUBARU OF WICHITA, 11610 E KELLOGG DR N, WICHITA, KS 67207, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NEEDED AN ALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHILE AT A DRIVE THRU, THE VEHICLE LOST POWER, ALL THE WARNING LIGHTS ILLUMINATED. THE WINDSHIELD WIPERS STOP FUNCTIONING. THE CONTACT CALLED THE SAME DEALER AND INFORMED THEM OF THE FAILURE AND WAS ADVISED TO SCHEDULE AN APPOINTMENT FOR A DIAGNOSTIC TESTING. VEHICLE WAS NOT TAKEN TO THE DEALER DUE TO THE DIAGNOSTIC AND REPAIRED FEES. THE CONTACT ALSO MENTION THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Mfg Campaign: 11383639
Recall Date: Dec 16, 2020
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