Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2021 WRX vehicles. The backup light switch may corrode and become inoperative, which can result in the backup lights not illuminating and the rearview camera image not displaying when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRE-22
Recall Date: Jul 21, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Consumer Complaints
56 ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BATTERY DRAINED EVEN THOUGH I LEFT NO LIGHTS ON AND HAS HAPPENED MULTIPLE TIMES. HAD TO REPLACE BATTERY TWICE IN LESS THAN A YEAR. HAD BATTERY TESTED AND IT WAS GOOD. HAD TO JUMP MY CAR MULTIPLE TIMES FOR DEAD BATTERY WHILE AT WORK. VEHICLE WAS PARKED IN A PARKING LOT.
Corrective Action:
BATTERY DRAINED EVEN THOUGH I LEFT NO LIGHTS ON AND HAS HAPPENED MULTIPLE TIMES. HAD TO REPLACE BATTERY TWICE IN LESS THAN A YEAR. HAD BATTERY TESTED AND IT WAS GOOD. HAD TO JUMP MY CAR MULTIPLE TIMES FOR DEAD BATTERY WHILE AT WORK. VEHICLE WAS PARKED IN A PARKING LOT.
Additional Notes:
BATTERY DRAINED EVEN THOUGH I LEFT NO LIGHTS ON AND HAS HAPPENED MULTIPLE TIMES. HAD TO REPLACE BATTERY TWICE IN LESS THAN A YEAR. HAD BATTERY TESTED AND IT WAS GOOD. HAD TO JUMP MY CAR MULTIPLE TIMES FOR DEAD BATTERY WHILE AT WORK. VEHICLE WAS PARKED IN A PARKING LOT.
Mfg Campaign: 11416770
Recall Date: May 16, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY DRAINED EVEN THOUGH I LEFT NO LIGHTS ON AND HAS HAPPENED MULTIPLE TIMES. HAD TO REPLACE BATTERY TWICE IN LESS THAN A YEAR. HAD BATTERY TESTED AND IT WAS GOOD. HAD TO JUMP MY CAR MULTIPLE TIMES FOR DEAD BATTERY WHILE AT WORK. VEHICLE WAS PARKED IN A PARKING LOT.
Corrective Action:
BATTERY DRAINED EVEN THOUGH I LEFT NO LIGHTS ON AND HAS HAPPENED MULTIPLE TIMES. HAD TO REPLACE BATTERY TWICE IN LESS THAN A YEAR. HAD BATTERY TESTED AND IT WAS GOOD. HAD TO JUMP MY CAR MULTIPLE TIMES FOR DEAD BATTERY WHILE AT WORK. VEHICLE WAS PARKED IN A PARKING LOT.
Additional Notes:
BATTERY DRAINED EVEN THOUGH I LEFT NO LIGHTS ON AND HAS HAPPENED MULTIPLE TIMES. HAD TO REPLACE BATTERY TWICE IN LESS THAN A YEAR. HAD BATTERY TESTED AND IT WAS GOOD. HAD TO JUMP MY CAR MULTIPLE TIMES FOR DEAD BATTERY WHILE AT WORK. VEHICLE WAS PARKED IN A PARKING LOT.
Mfg Campaign: 11416770
Recall Date: May 16, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY DRAINING BEGINNING IN DECEMBER 2019 BUT STILL EXISTS
Corrective Action:
BATTERY DRAINING BEGINNING IN DECEMBER 2019 BUT STILL EXISTS
Additional Notes:
BATTERY DRAINING BEGINNING IN DECEMBER 2019 BUT STILL EXISTS
Mfg Campaign: 11416671
Recall Date: May 15, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WOKE UP ONE DAY TO MY WINDSHIELD HAVING A SMALLER CRACK THAT WAS NOT THERE BEFORE. WAS A COLD NIGHT CRACK HAS SPREAD, ASKED SUBARU IF THEY WOULD COVER THE COST THEY DIDN'T BUT ITS A KNOWN DEFECT IN SUBARU
Corrective Action:
WOKE UP ONE DAY TO MY WINDSHIELD HAVING A SMALLER CRACK THAT WAS NOT THERE BEFORE. WAS A COLD NIGHT CRACK HAS SPREAD, ASKED SUBARU IF THEY WOULD COVER THE COST THEY DIDN'T BUT ITS A KNOWN DEFECT IN SUBARU
Additional Notes:
WOKE UP ONE DAY TO MY WINDSHIELD HAVING A SMALLER CRACK THAT WAS NOT THERE BEFORE. WAS A COLD NIGHT CRACK HAS SPREAD, ASKED SUBARU IF THEY WOULD COVER THE COST THEY DIDN'T BUT ITS A KNOWN DEFECT IN SUBARU
Mfg Campaign: 11386489
Recall Date: Jan 4, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CHIPPED/CRACKED WHILE DRIVING ON A HIGHWAY.
Corrective Action:
WINDSHIELD CHIPPED/CRACKED WHILE DRIVING ON A HIGHWAY.
Additional Notes:
WINDSHIELD CHIPPED/CRACKED WHILE DRIVING ON A HIGHWAY.
Mfg Campaign: 11383340
Recall Date: Dec 14, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN DRIVING MY 2018 SUBARU WRX PREMIUM IN THE HEAT WITH THE A/C ON IT IS CAUSING EXTREME DRIVING CONDITIONS WITH THE CAR STUTTERING CAUSING FLUCTUATION IN SPEED WITH THE CAR DRAGGING THEN PROPELLING DRAMATICALLY DUE TO THE TURBO ENGAGING. THE ERRATIC CHANGE IN THE PERFORMANCE OF THE CAR IS NOT NORMAL AND IS CAUSE FOR ATTENTION FROM THE MANUFACTURER. I WAS DRIVING ON THE FREEWAY AND THIS PULLED SUCH AN EXTREME DRAIN ON THE CARS ELECTRICAL SYSTEM AND COOLING SYSTEM IT ALMOST MADE MY CAR OVERHEAT IN THE MIDDLE OF FAST MOVING TRAFFIC. MY CAR IS WELL MAINTAINED AND DRIVEN RESPONSIBLY. I HAD MY FAMILY IN THE CAR AND THIS COULD HAVE CAUSED A TRAGGIC SITUATION AS THE FREEWAYS HERE IN CALIFORNIA ARE VERY UNFORGIVING.
Corrective Action:
WHEN DRIVING MY 2018 SUBARU WRX PREMIUM IN THE HEAT WITH THE A/C ON IT IS CAUSING EXTREME DRIVING CONDITIONS WITH THE CAR STUTTERING CAUSING FLUCTUATION IN SPEED WITH THE CAR DRAGGING THEN PROPELLING DRAMATICALLY DUE TO THE TURBO ENGAGING. THE ERRATIC CHANGE IN THE PERFORMANCE OF THE CAR IS NOT NORMAL AND IS CAUSE FOR ATTENTION FROM THE MANUFACTURER. I WAS DRIVING ON THE FREEWAY AND THIS PULLED SUCH AN EXTREME DRAIN ON THE CARS ELECTRICAL SYSTEM AND COOLING SYSTEM IT ALMOST MADE MY CAR OVERHEAT IN THE MIDDLE OF FAST MOVING TRAFFIC. MY CAR IS WELL MAINTAINED AND DRIVEN RESPONSIBLY. I HAD MY FAMILY IN THE CAR AND THIS COULD HAVE CAUSED A TRAGGIC SITUATION AS THE FREEWAYS HERE IN CALIFORNIA ARE VERY UNFORGIVING.
Additional Notes:
WHEN DRIVING MY 2018 SUBARU WRX PREMIUM IN THE HEAT WITH THE A/C ON IT IS CAUSING EXTREME DRIVING CONDITIONS WITH THE CAR STUTTERING CAUSING FLUCTUATION IN SPEED WITH THE CAR DRAGGING THEN PROPELLING DRAMATICALLY DUE TO THE TURBO ENGAGING. THE ERRATIC CHANGE IN THE PERFORMANCE OF THE CAR IS NOT NORMAL AND IS CAUSE FOR ATTENTION FROM THE MANUFACTURER. I WAS DRIVING ON THE FREEWAY AND THIS PULLED SUCH AN EXTREME DRAIN ON THE CARS ELECTRICAL SYSTEM AND COOLING SYSTEM IT ALMOST MADE MY CAR OVERHEAT IN THE MIDDLE OF FAST MOVING TRAFFIC. MY CAR IS WELL MAINTAINED AND DRIVEN RESPONSIBLY. I HAD MY FAMILY IN THE CAR AND THIS COULD HAVE CAUSED A TRAGGIC SITUATION AS THE FREEWAYS HERE IN CALIFORNIA ARE VERY UNFORGIVING.
Mfg Campaign: 11354086
Recall Date: Sep 9, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHEN DRIVING MY 2018 SUBARU WRX PREMIUM IN THE HEAT WITH THE A/C ON IT IS CAUSING EXTREME DRIVING CONDITIONS WITH THE CAR STUTTERING CAUSING FLUCTUATION IN SPEED WITH THE CAR DRAGGING THEN PROPELLING DRAMATICALLY DUE TO THE TURBO ENGAGING. THE ERRATIC CHANGE IN THE PERFORMANCE OF THE CAR IS NOT NORMAL AND IS CAUSE FOR ATTENTION FROM THE MANUFACTURER. I WAS DRIVING ON THE FREEWAY AND THIS PULLED SUCH AN EXTREME DRAIN ON THE CARS ELECTRICAL SYSTEM AND COOLING SYSTEM IT ALMOST MADE MY CAR OVERHEAT IN THE MIDDLE OF FAST MOVING TRAFFIC. MY CAR IS WELL MAINTAINED AND DRIVEN RESPONSIBLY. I HAD MY FAMILY IN THE CAR AND THIS COULD HAVE CAUSED A TRAGGIC SITUATION AS THE FREEWAYS HERE IN CALIFORNIA ARE VERY UNFORGIVING.
Corrective Action:
WHEN DRIVING MY 2018 SUBARU WRX PREMIUM IN THE HEAT WITH THE A/C ON IT IS CAUSING EXTREME DRIVING CONDITIONS WITH THE CAR STUTTERING CAUSING FLUCTUATION IN SPEED WITH THE CAR DRAGGING THEN PROPELLING DRAMATICALLY DUE TO THE TURBO ENGAGING. THE ERRATIC CHANGE IN THE PERFORMANCE OF THE CAR IS NOT NORMAL AND IS CAUSE FOR ATTENTION FROM THE MANUFACTURER. I WAS DRIVING ON THE FREEWAY AND THIS PULLED SUCH AN EXTREME DRAIN ON THE CARS ELECTRICAL SYSTEM AND COOLING SYSTEM IT ALMOST MADE MY CAR OVERHEAT IN THE MIDDLE OF FAST MOVING TRAFFIC. MY CAR IS WELL MAINTAINED AND DRIVEN RESPONSIBLY. I HAD MY FAMILY IN THE CAR AND THIS COULD HAVE CAUSED A TRAGGIC SITUATION AS THE FREEWAYS HERE IN CALIFORNIA ARE VERY UNFORGIVING.
Additional Notes:
WHEN DRIVING MY 2018 SUBARU WRX PREMIUM IN THE HEAT WITH THE A/C ON IT IS CAUSING EXTREME DRIVING CONDITIONS WITH THE CAR STUTTERING CAUSING FLUCTUATION IN SPEED WITH THE CAR DRAGGING THEN PROPELLING DRAMATICALLY DUE TO THE TURBO ENGAGING. THE ERRATIC CHANGE IN THE PERFORMANCE OF THE CAR IS NOT NORMAL AND IS CAUSE FOR ATTENTION FROM THE MANUFACTURER. I WAS DRIVING ON THE FREEWAY AND THIS PULLED SUCH AN EXTREME DRAIN ON THE CARS ELECTRICAL SYSTEM AND COOLING SYSTEM IT ALMOST MADE MY CAR OVERHEAT IN THE MIDDLE OF FAST MOVING TRAFFIC. MY CAR IS WELL MAINTAINED AND DRIVEN RESPONSIBLY. I HAD MY FAMILY IN THE CAR AND THIS COULD HAVE CAUSED A TRAGGIC SITUATION AS THE FREEWAYS HERE IN CALIFORNIA ARE VERY UNFORGIVING.
Mfg Campaign: 11354086
Recall Date: Sep 9, 2020
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN DRIVING MY 2018 SUBARU WRX PREMIUM IN THE HEAT WITH THE A/C ON IT IS CAUSING EXTREME DRIVING CONDITIONS WITH THE CAR STUTTERING CAUSING FLUCTUATION IN SPEED WITH THE CAR DRAGGING THEN PROPELLING DRAMATICALLY DUE TO THE TURBO ENGAGING. THE ERRATIC CHANGE IN THE PERFORMANCE OF THE CAR IS NOT NORMAL AND IS CAUSE FOR ATTENTION FROM THE MANUFACTURER. I WAS DRIVING ON THE FREEWAY AND THIS PULLED SUCH AN EXTREME DRAIN ON THE CARS ELECTRICAL SYSTEM AND COOLING SYSTEM IT ALMOST MADE MY CAR OVERHEAT IN THE MIDDLE OF FAST MOVING TRAFFIC. MY CAR IS WELL MAINTAINED AND DRIVEN RESPONSIBLY. I HAD MY FAMILY IN THE CAR AND THIS COULD HAVE CAUSED A TRAGGIC SITUATION AS THE FREEWAYS HERE IN CALIFORNIA ARE VERY UNFORGIVING.
Corrective Action:
WHEN DRIVING MY 2018 SUBARU WRX PREMIUM IN THE HEAT WITH THE A/C ON IT IS CAUSING EXTREME DRIVING CONDITIONS WITH THE CAR STUTTERING CAUSING FLUCTUATION IN SPEED WITH THE CAR DRAGGING THEN PROPELLING DRAMATICALLY DUE TO THE TURBO ENGAGING. THE ERRATIC CHANGE IN THE PERFORMANCE OF THE CAR IS NOT NORMAL AND IS CAUSE FOR ATTENTION FROM THE MANUFACTURER. I WAS DRIVING ON THE FREEWAY AND THIS PULLED SUCH AN EXTREME DRAIN ON THE CARS ELECTRICAL SYSTEM AND COOLING SYSTEM IT ALMOST MADE MY CAR OVERHEAT IN THE MIDDLE OF FAST MOVING TRAFFIC. MY CAR IS WELL MAINTAINED AND DRIVEN RESPONSIBLY. I HAD MY FAMILY IN THE CAR AND THIS COULD HAVE CAUSED A TRAGGIC SITUATION AS THE FREEWAYS HERE IN CALIFORNIA ARE VERY UNFORGIVING.
Additional Notes:
WHEN DRIVING MY 2018 SUBARU WRX PREMIUM IN THE HEAT WITH THE A/C ON IT IS CAUSING EXTREME DRIVING CONDITIONS WITH THE CAR STUTTERING CAUSING FLUCTUATION IN SPEED WITH THE CAR DRAGGING THEN PROPELLING DRAMATICALLY DUE TO THE TURBO ENGAGING. THE ERRATIC CHANGE IN THE PERFORMANCE OF THE CAR IS NOT NORMAL AND IS CAUSE FOR ATTENTION FROM THE MANUFACTURER. I WAS DRIVING ON THE FREEWAY AND THIS PULLED SUCH AN EXTREME DRAIN ON THE CARS ELECTRICAL SYSTEM AND COOLING SYSTEM IT ALMOST MADE MY CAR OVERHEAT IN THE MIDDLE OF FAST MOVING TRAFFIC. MY CAR IS WELL MAINTAINED AND DRIVEN RESPONSIBLY. I HAD MY FAMILY IN THE CAR AND THIS COULD HAVE CAUSED A TRAGGIC SITUATION AS THE FREEWAYS HERE IN CALIFORNIA ARE VERY UNFORGIVING.
Mfg Campaign: 11354086
Recall Date: Sep 9, 2020
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
DEFECTIVE THROW-OUT BEARING AND FORK IN THE SIX SPEED MANUAL TRANSMISSION COMPLETELY BURNING THE CLUTCH IN 3 MONTHS TO 3000 MILES AFTER REPAIR WITH REPLACEMENT PART. THIS IS COMPLETELY UNACCEPTABLE IN A BRAND NEW VEHICLE AFTER REPAIR AT DEALERSHIP. PURCHASED 2018 WRX WITH 13,000 MILES ON FEBRUARY 17, 2020 AND IT IS NOW JULY 2020 SINCE THEN, ON MY THIRD THROW OUT BEARING REPLACEMENT. I PUT THE CAR IN GEAR, LET THE CLUTCH OUT ALL THE WAY OUT, PUSH THE GAS PEDAL AND THE CAR REVS UP AND SLIPS AND DOESNT MOVE IN MOVING TRAFFIC! IT COMPLETELY STOPS IN THE ROAD, I PHYSICALLY HAD TO GET OUT OF THE VEHICLE AND PUSH THE CAR OFF THE ROAD AND HAVE A TOW TRUCK TOW IT TO THE DEALERSHIP! THROW-OUT BEARING FORK BURNT OUT SMOKES UNDERNEATH THE HOOD. A COMMON DEFECTIVE ISSUE ON THIS MODEL 2018 SUBARU WRX THE DEALERS KNOW THIS AND THROW OUT BEARING IN TRANSMISSION IS NOT COVERED UNDER WARRANTY MULTIPLE DUPLICATE SUBARU SERVICES PERFORMED WITH SAME DEFECTIVE THROW OUT BEARING THE MANUFACTURER HAS CREATED A NEW RELEASE OF BEARINGS AND INCORPORATED INTO PRODUCTION IN THE 2018 LEGACY, OUTBACK, IMPREZA, CROSSTREK AND FORESTER. BUT NOT THE WRX! FACT CHECK HTTPS://STATIC.OEMDTC.COM/TSB/MC-10150949-9999.PDF THROW OUT BEARING FORK IS RUSTED FROM MAJOR HEAT FRICTION AND CORRODED BURNT BLACK AND ORANGE RUST PARTICLES ON THE 3 MONTH OLD TRANSMISSION INTERIOR IN 3000 MILES OF DRIVING A BRAND NEW VEHICLE AND CLUTCH AND FLYWHEEL ARE COMPLETELY BURNT TO HELL. THE THROW OUT BEARING MAKES A LOUD CHIRPING NOISE FROM THE TRANSMISSION WITHIN THE BELLHOUSING OF THE TRANSMISSION EVERY DAY. THOUSANDS OF WRX OWNERS EXPERIENCING THE SAME THROW-OUT BEARING ISSUE AND THE DEALER IS CHARGING CUSTOMERS FOR THESE REPAIRS OF THEIR FACTORY DEFECTIVE SLIPPING TRANSMISSION IN THE 6 SPEED MANUAL TRANSMISSION. IT IS A RIP OFF AND LEMON
Corrective Action:
DEFECTIVE THROW-OUT BEARING AND FORK IN THE SIX SPEED MANUAL TRANSMISSION COMPLETELY BURNING THE CLUTCH IN 3 MONTHS TO 3000 MILES AFTER REPAIR WITH REPLACEMENT PART. THIS IS COMPLETELY UNACCEPTABLE IN A BRAND NEW VEHICLE AFTER REPAIR AT DEALERSHIP. PURCHASED 2018 WRX WITH 13,000 MILES ON FEBRUARY 17, 2020 AND IT IS NOW JULY 2020 SINCE THEN, ON MY THIRD THROW OUT BEARING REPLACEMENT. I PUT THE CAR IN GEAR, LET THE CLUTCH OUT ALL THE WAY OUT, PUSH THE GAS PEDAL AND THE CAR REVS UP AND SLIPS AND DOESNT MOVE IN MOVING TRAFFIC! IT COMPLETELY STOPS IN THE ROAD, I PHYSICALLY HAD TO GET OUT OF THE VEHICLE AND PUSH THE CAR OFF THE ROAD AND HAVE A TOW TRUCK TOW IT TO THE DEALERSHIP! THROW-OUT BEARING FORK BURNT OUT SMOKES UNDERNEATH THE HOOD. A COMMON DEFECTIVE ISSUE ON THIS MODEL 2018 SUBARU WRX THE DEALERS KNOW THIS AND THROW OUT BEARING IN TRANSMISSION IS NOT COVERED UNDER WARRANTY MULTIPLE DUPLICATE SUBARU SERVICES PERFORMED WITH SAME DEFECTIVE THROW OUT BEARING THE MANUFACTURER HAS CREATED A NEW RELEASE OF BEARINGS AND INCORPORATED INTO PRODUCTION IN THE 2018 LEGACY, OUTBACK, IMPREZA, CROSSTREK AND FORESTER. BUT NOT THE WRX! FACT CHECK HTTPS://STATIC.OEMDTC.COM/TSB/MC-10150949-9999.PDF THROW OUT BEARING FORK IS RUSTED FROM MAJOR HEAT FRICTION AND CORRODED BURNT BLACK AND ORANGE RUST PARTICLES ON THE 3 MONTH OLD TRANSMISSION INTERIOR IN 3000 MILES OF DRIVING A BRAND NEW VEHICLE AND CLUTCH AND FLYWHEEL ARE COMPLETELY BURNT TO HELL. THE THROW OUT BEARING MAKES A LOUD CHIRPING NOISE FROM THE TRANSMISSION WITHIN THE BELLHOUSING OF THE TRANSMISSION EVERY DAY. THOUSANDS OF WRX OWNERS EXPERIENCING THE SAME THROW-OUT BEARING ISSUE AND THE DEALER IS CHARGING CUSTOMERS FOR THESE REPAIRS OF THEIR FACTORY DEFECTIVE SLIPPING TRANSMISSION IN THE 6 SPEED MANUAL TRANSMISSION. IT IS A RIP OFF AND LEMON
Additional Notes:
DEFECTIVE THROW-OUT BEARING AND FORK IN THE SIX SPEED MANUAL TRANSMISSION COMPLETELY BURNING THE CLUTCH IN 3 MONTHS TO 3000 MILES AFTER REPAIR WITH REPLACEMENT PART. THIS IS COMPLETELY UNACCEPTABLE IN A BRAND NEW VEHICLE AFTER REPAIR AT DEALERSHIP. PURCHASED 2018 WRX WITH 13,000 MILES ON FEBRUARY 17, 2020 AND IT IS NOW JULY 2020 SINCE THEN, ON MY THIRD THROW OUT BEARING REPLACEMENT. I PUT THE CAR IN GEAR, LET THE CLUTCH OUT ALL THE WAY OUT, PUSH THE GAS PEDAL AND THE CAR REVS UP AND SLIPS AND DOESNT MOVE IN MOVING TRAFFIC! IT COMPLETELY STOPS IN THE ROAD, I PHYSICALLY HAD TO GET OUT OF THE VEHICLE AND PUSH THE CAR OFF THE ROAD AND HAVE A TOW TRUCK TOW IT TO THE DEALERSHIP! THROW-OUT BEARING FORK BURNT OUT SMOKES UNDERNEATH THE HOOD. A COMMON DEFECTIVE ISSUE ON THIS MODEL 2018 SUBARU WRX THE DEALERS KNOW THIS AND THROW OUT BEARING IN TRANSMISSION IS NOT COVERED UNDER WARRANTY MULTIPLE DUPLICATE SUBARU SERVICES PERFORMED WITH SAME DEFECTIVE THROW OUT BEARING THE MANUFACTURER HAS CREATED A NEW RELEASE OF BEARINGS AND INCORPORATED INTO PRODUCTION IN THE 2018 LEGACY, OUTBACK, IMPREZA, CROSSTREK AND FORESTER. BUT NOT THE WRX! FACT CHECK HTTPS://STATIC.OEMDTC.COM/TSB/MC-10150949-9999.PDF THROW OUT BEARING FORK IS RUSTED FROM MAJOR HEAT FRICTION AND CORRODED BURNT BLACK AND ORANGE RUST PARTICLES ON THE 3 MONTH OLD TRANSMISSION INTERIOR IN 3000 MILES OF DRIVING A BRAND NEW VEHICLE AND CLUTCH AND FLYWHEEL ARE COMPLETELY BURNT TO HELL. THE THROW OUT BEARING MAKES A LOUD CHIRPING NOISE FROM THE TRANSMISSION WITHIN THE BELLHOUSING OF THE TRANSMISSION EVERY DAY. THOUSANDS OF WRX OWNERS EXPERIENCING THE SAME THROW-OUT BEARING ISSUE AND THE DEALER IS CHARGING CUSTOMERS FOR THESE REPAIRS OF THEIR FACTORY DEFECTIVE SLIPPING TRANSMISSION IN THE 6 SPEED MANUAL TRANSMISSION. IT IS A RIP OFF AND LEMON
Mfg Campaign: 11340539
Recall Date: Jul 21, 2020
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
DEFECTIVE OEM THROW-OUT BEARING AND FORK IN THE SIX SPEED MANUAL TRANSMISSION COMPLETELY BURNING THE CLUTCH IN 3 MONTHS TO 3000 MILES AFTER REPAIR WITH REPLACEMENT PART. THIS IS COMPLETELY UNACCEPTABLE IN A BRAND NEW VEHICLE AFTER REPAIR AT DEALERSHIP. PURCHASED 2018 WRX WITH 13,000 MILES ON FEBRUARY 17, 2020 AND IT IS NOW JULY 2020 SINCE THEN, ON MY THIRD THROW OUT BEARING REPLACEMENT. I PUT THE CAR IN GEAR, LET THE CLUTCH OUT ALL THE WAY OUT, PUSH THE GAS PEDAL AND THE CAR REVS UP AND SLIPS AND DOESNT MOVE IN MOVING TRAFFIC! IT COMPLETELY STOPS IN THE ROAD, I PHYSICALLY HAD TO GET OUT OF THE VEHICLE AND PUSH THE CAR OFF THE ROAD AND HAVE A TOW TRUCK TOW IT TO THE DEALERSHIP! THROW-OUT BEARING FORK BURNT OUT SMOKES UNDERNEATH THE HOOD. A COMMON DEFECTIVE ISSUE ON THIS MODEL 2018 SUBARU WRX THE DEALERS KNOW THIS AND THROW OUT BEARING IN TRANSMISSION IS NOT COVERED UNDER WARRANTY MULTIPLE DUPLICATE SUBARU SERVICES PERFORMED WITH SAME DEFECTIVE THROW OUT BEARING THE MANUFACTURER HAS CREATED A NEW RELEASE OF BEARINGS AND INCORPORATED INTO PRODUCTION IN THE 2018 LEGACY, OUTBACK, IMPREZA, CROSSTREK AND FORESTER. BUT NOT THE WRX! FACT CHECK HTTPS://STATIC.OEMDTC.COM/TSB/MC-10150949-9999.PDF THROW OUT BEARING FORK IS RUSTED FROM MAJOR HEAT FRICTION AND CORRODED BURNT BLACK AND ORANGE RUST PARTICLES ON THE 3 MONTH OLD TRANSMISSION INTERIOR IN 3000 MILES OF DRIVING A BRAND NEW VEHICLE AND CLUTCH AND FLYWHEEL ARE COMPLETELY BURNT TO HELL. THE THROW OUT BEARING MAKES A LOUD CHIRPING NOISE FROM THE TRANSMISSION WITHIN THE BELLHOUSING OF THE TRANSMISSION EVERY DAY. THOUSANDS OF WRX OWNERS EXPERIENCING THE SAME THROW-OUT BEARING ISSUE AND THE DEALER IS CHARGING CUSTOMERS FOR THESE REPAIRS OF THEIR FACTORY DEFECTIVE SLIPPING TRANSMISSION IN THE 6 SPEED MANUAL TRANSMISSION.! IT IS A RIP OFF AND LEMON
Corrective Action:
DEFECTIVE OEM THROW-OUT BEARING AND FORK IN THE SIX SPEED MANUAL TRANSMISSION COMPLETELY BURNING THE CLUTCH IN 3 MONTHS TO 3000 MILES AFTER REPAIR WITH REPLACEMENT PART. THIS IS COMPLETELY UNACCEPTABLE IN A BRAND NEW VEHICLE AFTER REPAIR AT DEALERSHIP. PURCHASED 2018 WRX WITH 13,000 MILES ON FEBRUARY 17, 2020 AND IT IS NOW JULY 2020 SINCE THEN, ON MY THIRD THROW OUT BEARING REPLACEMENT. I PUT THE CAR IN GEAR, LET THE CLUTCH OUT ALL THE WAY OUT, PUSH THE GAS PEDAL AND THE CAR REVS UP AND SLIPS AND DOESNT MOVE IN MOVING TRAFFIC! IT COMPLETELY STOPS IN THE ROAD, I PHYSICALLY HAD TO GET OUT OF THE VEHICLE AND PUSH THE CAR OFF THE ROAD AND HAVE A TOW TRUCK TOW IT TO THE DEALERSHIP! THROW-OUT BEARING FORK BURNT OUT SMOKES UNDERNEATH THE HOOD. A COMMON DEFECTIVE ISSUE ON THIS MODEL 2018 SUBARU WRX THE DEALERS KNOW THIS AND THROW OUT BEARING IN TRANSMISSION IS NOT COVERED UNDER WARRANTY MULTIPLE DUPLICATE SUBARU SERVICES PERFORMED WITH SAME DEFECTIVE THROW OUT BEARING THE MANUFACTURER HAS CREATED A NEW RELEASE OF BEARINGS AND INCORPORATED INTO PRODUCTION IN THE 2018 LEGACY, OUTBACK, IMPREZA, CROSSTREK AND FORESTER. BUT NOT THE WRX! FACT CHECK HTTPS://STATIC.OEMDTC.COM/TSB/MC-10150949-9999.PDF THROW OUT BEARING FORK IS RUSTED FROM MAJOR HEAT FRICTION AND CORRODED BURNT BLACK AND ORANGE RUST PARTICLES ON THE 3 MONTH OLD TRANSMISSION INTERIOR IN 3000 MILES OF DRIVING A BRAND NEW VEHICLE AND CLUTCH AND FLYWHEEL ARE COMPLETELY BURNT TO HELL. THE THROW OUT BEARING MAKES A LOUD CHIRPING NOISE FROM THE TRANSMISSION WITHIN THE BELLHOUSING OF THE TRANSMISSION EVERY DAY. THOUSANDS OF WRX OWNERS EXPERIENCING THE SAME THROW-OUT BEARING ISSUE AND THE DEALER IS CHARGING CUSTOMERS FOR THESE REPAIRS OF THEIR FACTORY DEFECTIVE SLIPPING TRANSMISSION IN THE 6 SPEED MANUAL TRANSMISSION.! IT IS A RIP OFF AND LEMON
Additional Notes:
DEFECTIVE OEM THROW-OUT BEARING AND FORK IN THE SIX SPEED MANUAL TRANSMISSION COMPLETELY BURNING THE CLUTCH IN 3 MONTHS TO 3000 MILES AFTER REPAIR WITH REPLACEMENT PART. THIS IS COMPLETELY UNACCEPTABLE IN A BRAND NEW VEHICLE AFTER REPAIR AT DEALERSHIP. PURCHASED 2018 WRX WITH 13,000 MILES ON FEBRUARY 17, 2020 AND IT IS NOW JULY 2020 SINCE THEN, ON MY THIRD THROW OUT BEARING REPLACEMENT. I PUT THE CAR IN GEAR, LET THE CLUTCH OUT ALL THE WAY OUT, PUSH THE GAS PEDAL AND THE CAR REVS UP AND SLIPS AND DOESNT MOVE IN MOVING TRAFFIC! IT COMPLETELY STOPS IN THE ROAD, I PHYSICALLY HAD TO GET OUT OF THE VEHICLE AND PUSH THE CAR OFF THE ROAD AND HAVE A TOW TRUCK TOW IT TO THE DEALERSHIP! THROW-OUT BEARING FORK BURNT OUT SMOKES UNDERNEATH THE HOOD. A COMMON DEFECTIVE ISSUE ON THIS MODEL 2018 SUBARU WRX THE DEALERS KNOW THIS AND THROW OUT BEARING IN TRANSMISSION IS NOT COVERED UNDER WARRANTY MULTIPLE DUPLICATE SUBARU SERVICES PERFORMED WITH SAME DEFECTIVE THROW OUT BEARING THE MANUFACTURER HAS CREATED A NEW RELEASE OF BEARINGS AND INCORPORATED INTO PRODUCTION IN THE 2018 LEGACY, OUTBACK, IMPREZA, CROSSTREK AND FORESTER. BUT NOT THE WRX! FACT CHECK HTTPS://STATIC.OEMDTC.COM/TSB/MC-10150949-9999.PDF THROW OUT BEARING FORK IS RUSTED FROM MAJOR HEAT FRICTION AND CORRODED BURNT BLACK AND ORANGE RUST PARTICLES ON THE 3 MONTH OLD TRANSMISSION INTERIOR IN 3000 MILES OF DRIVING A BRAND NEW VEHICLE AND CLUTCH AND FLYWHEEL ARE COMPLETELY BURNT TO HELL. THE THROW OUT BEARING MAKES A LOUD CHIRPING NOISE FROM THE TRANSMISSION WITHIN THE BELLHOUSING OF THE TRANSMISSION EVERY DAY. THOUSANDS OF WRX OWNERS EXPERIENCING THE SAME THROW-OUT BEARING ISSUE AND THE DEALER IS CHARGING CUSTOMERS FOR THESE REPAIRS OF THEIR FACTORY DEFECTIVE SLIPPING TRANSMISSION IN THE 6 SPEED MANUAL TRANSMISSION.! IT IS A RIP OFF AND LEMON
Mfg Campaign: 11340541
Recall Date: Jul 21, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE VEHICLE WAS IN MOTION ON A HIGHWAY WHEN THE WIND SHIELD CRACKED ALONG THE MOST SUPERIOR BORDER OF THE WINDSHIELD. THERE WAS NOTHING VISIBLE OR AUDIBLE THAT HAD CAUSED THE WINDSHIELD TO CRACK DURING MY 10 MINUTE COMMUTE. THERE WAS ALSO LITTLE TO NO TRAFFIC. THE CRACK WAS LARGE ENOUGH THAT I HAD TO REPLACE THE WINDSHIELD. I AM ONLY REPORTING THIS NOW BECAUSE I SUSPECT THE WINDSHIELD CRACKED SECONDARY TO BEING ONE OF THE DEFECTIVE WINDSHIELD'S THAT SUBARU IS UNDER SCRUTINY FOR. UNFORTUNATELY, I NO LONGER HAVE PICTURES OF THE CRACKED WINDSHIELD; HOWEVER, I HAVE ATTACHED MY RECEIPT FROM SAFELITE AUTOGLASS.
Corrective Action:
THE VEHICLE WAS IN MOTION ON A HIGHWAY WHEN THE WIND SHIELD CRACKED ALONG THE MOST SUPERIOR BORDER OF THE WINDSHIELD. THERE WAS NOTHING VISIBLE OR AUDIBLE THAT HAD CAUSED THE WINDSHIELD TO CRACK DURING MY 10 MINUTE COMMUTE. THERE WAS ALSO LITTLE TO NO TRAFFIC. THE CRACK WAS LARGE ENOUGH THAT I HAD TO REPLACE THE WINDSHIELD. I AM ONLY REPORTING THIS NOW BECAUSE I SUSPECT THE WINDSHIELD CRACKED SECONDARY TO BEING ONE OF THE DEFECTIVE WINDSHIELD'S THAT SUBARU IS UNDER SCRUTINY FOR. UNFORTUNATELY, I NO LONGER HAVE PICTURES OF THE CRACKED WINDSHIELD; HOWEVER, I HAVE ATTACHED MY RECEIPT FROM SAFELITE AUTOGLASS.
Additional Notes:
THE VEHICLE WAS IN MOTION ON A HIGHWAY WHEN THE WIND SHIELD CRACKED ALONG THE MOST SUPERIOR BORDER OF THE WINDSHIELD. THERE WAS NOTHING VISIBLE OR AUDIBLE THAT HAD CAUSED THE WINDSHIELD TO CRACK DURING MY 10 MINUTE COMMUTE. THERE WAS ALSO LITTLE TO NO TRAFFIC. THE CRACK WAS LARGE ENOUGH THAT I HAD TO REPLACE THE WINDSHIELD. I AM ONLY REPORTING THIS NOW BECAUSE I SUSPECT THE WINDSHIELD CRACKED SECONDARY TO BEING ONE OF THE DEFECTIVE WINDSHIELD'S THAT SUBARU IS UNDER SCRUTINY FOR. UNFORTUNATELY, I NO LONGER HAVE PICTURES OF THE CRACKED WINDSHIELD; HOWEVER, I HAVE ATTACHED MY RECEIPT FROM SAFELITE AUTOGLASS.
Mfg Campaign: 11329882
Recall Date: Jun 21, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SUNROOF EXPLODED DRIVING ON HIGHWAY GOING ROUGHLY 65MPH. THE CAR WAS NOT DRIVEN FOR 2 DAYS PRIOR DUE TO SNOW IN THE AREA, MEANING 2 OR 3 INCHES OF SNOW WAS SITTING ON TOP OF THE CAR THE PREVIOUS TWO DAYS. THE NIGHT PRIOR TO THE INCIDENT THE TEMPERATURE ROSE IN THE AREA TO AROUND 40 DEGREE F. THE MORNING OF THE INCIDENT THE TEMPERATURE WAS AROUND 38 DEGREES F. THE DEFROST WAS ON IN THE CAR AND THE SUNROOF COVER WAS CLOSED. THE CAR IS FITTED WITH A SUNROOF DEFLECTOR ON THE ROOF OF THE CAR AND ROOF RACKS ARE INSTALLED. FOR DEBRIS TO HIT TOP OF THE VEHICLE FROM ANOTHER MOVING CAR IS VERY UNLIKELY. THERE WERE NO OVERPASSES OR BRIDGES THAT WERE PASSED UNDER DURING THE INCIDENT.
Corrective Action:
SUNROOF EXPLODED DRIVING ON HIGHWAY GOING ROUGHLY 65MPH. THE CAR WAS NOT DRIVEN FOR 2 DAYS PRIOR DUE TO SNOW IN THE AREA, MEANING 2 OR 3 INCHES OF SNOW WAS SITTING ON TOP OF THE CAR THE PREVIOUS TWO DAYS. THE NIGHT PRIOR TO THE INCIDENT THE TEMPERATURE ROSE IN THE AREA TO AROUND 40 DEGREE F. THE MORNING OF THE INCIDENT THE TEMPERATURE WAS AROUND 38 DEGREES F. THE DEFROST WAS ON IN THE CAR AND THE SUNROOF COVER WAS CLOSED. THE CAR IS FITTED WITH A SUNROOF DEFLECTOR ON THE ROOF OF THE CAR AND ROOF RACKS ARE INSTALLED. FOR DEBRIS TO HIT TOP OF THE VEHICLE FROM ANOTHER MOVING CAR IS VERY UNLIKELY. THERE WERE NO OVERPASSES OR BRIDGES THAT WERE PASSED UNDER DURING THE INCIDENT.
Additional Notes:
SUNROOF EXPLODED DRIVING ON HIGHWAY GOING ROUGHLY 65MPH. THE CAR WAS NOT DRIVEN FOR 2 DAYS PRIOR DUE TO SNOW IN THE AREA, MEANING 2 OR 3 INCHES OF SNOW WAS SITTING ON TOP OF THE CAR THE PREVIOUS TWO DAYS. THE NIGHT PRIOR TO THE INCIDENT THE TEMPERATURE ROSE IN THE AREA TO AROUND 40 DEGREE F. THE MORNING OF THE INCIDENT THE TEMPERATURE WAS AROUND 38 DEGREES F. THE DEFROST WAS ON IN THE CAR AND THE SUNROOF COVER WAS CLOSED. THE CAR IS FITTED WITH A SUNROOF DEFLECTOR ON THE ROOF OF THE CAR AND ROOF RACKS ARE INSTALLED. FOR DEBRIS TO HIT TOP OF THE VEHICLE FROM ANOTHER MOVING CAR IS VERY UNLIKELY. THERE WERE NO OVERPASSES OR BRIDGES THAT WERE PASSED UNDER DURING THE INCIDENT.
Mfg Campaign: 11299791
Recall Date: Jan 16, 2020
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
IN JANUARY 2019 AT AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SECLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING AT LEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED THE STEERING TO LOCK UP, PULLING TO THE FAR LEFT, TOWARDS A 15-20FOOT DROP INTO A LAKE. THE APPROACHING TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE TO REGAIN CONTROL I WAS DRIVING STRAIGHT INTO THE FAST APPROACHING LAKE. SHORTLY BEFORE THE ENDGE OF THE ROAD I WAS ABLE TO FORCE THE VEHICLE TO THE RIGHT. AGAIN STEERING LOCKED UP, NOW FORCING ME FAR RIGHT. AT THE RIGHT WAS DENSE TREES, BUSHES, AND SHRUBS. NARROWLY ABLE TO REGAIN CONTROL BEFORE GOING HEAD-ON INTO A TREE, I FORCED THE STEERING WHEEL BACK TO THE LEFT. I ENDED UP STRIKING SOME BUSHES AND A TREE STUMP. CAUSING MINOR DAMAGE TO THE PASSENGER SIDE MIRROR, SCRATCHES TO BOTH PASSENGER DOORS, AND A DEEP DENT ON THE LOWER REAR DOOR AND QUARTER PANNEL. THIS IS WHEN THE REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP, TAKING THE 35MPH BRUNT IMPACT THAT STOPPED THE CAR INSTANTLY. THE TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, THE LOWER CONTROL ARM WAS BENT AND CRACKED, THE ENTIRE REAR DRIVE TRAIN WAS PUSH TO THE RIGHT CAUSING THE ALIGNMENT OF THE DRIVER SIDE LEFT TIRE TO BE PUSHED OUT AS WELL. THE AIRBAGS DID NOT DEPLOY. THE CAR WAS 100% IMMOBILE AT THIS POINT AS THE REAR TIRE WOULDN'T MOVE. AFTER SPENDING AN HOUR I WAS ABLE TO REMOVE THE OLD TIRED AND PUT ON THE DOUGHT. I HAVE COMPLAINED ABOUT THE ISSUES THAT CASUED THIS MANY TIMES AND NOTHING HAS BEEN DONE. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN.
Corrective Action:
IN JANUARY 2019 AT AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SECLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING AT LEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED THE STEERING TO LOCK UP, PULLING TO THE FAR LEFT, TOWARDS A 15-20FOOT DROP INTO A LAKE. THE APPROACHING TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE TO REGAIN CONTROL I WAS DRIVING STRAIGHT INTO THE FAST APPROACHING LAKE. SHORTLY BEFORE THE ENDGE OF THE ROAD I WAS ABLE TO FORCE THE VEHICLE TO THE RIGHT. AGAIN STEERING LOCKED UP, NOW FORCING ME FAR RIGHT. AT THE RIGHT WAS DENSE TREES, BUSHES, AND SHRUBS. NARROWLY ABLE TO REGAIN CONTROL BEFORE GOING HEAD-ON INTO A TREE, I FORCED THE STEERING WHEEL BACK TO THE LEFT. I ENDED UP STRIKING SOME BUSHES AND A TREE STUMP. CAUSING MINOR DAMAGE TO THE PASSENGER SIDE MIRROR, SCRATCHES TO BOTH PASSENGER DOORS, AND A DEEP DENT ON THE LOWER REAR DOOR AND QUARTER PANNEL. THIS IS WHEN THE REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP, TAKING THE 35MPH BRUNT IMPACT THAT STOPPED THE CAR INSTANTLY. THE TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, THE LOWER CONTROL ARM WAS BENT AND CRACKED, THE ENTIRE REAR DRIVE TRAIN WAS PUSH TO THE RIGHT CAUSING THE ALIGNMENT OF THE DRIVER SIDE LEFT TIRE TO BE PUSHED OUT AS WELL. THE AIRBAGS DID NOT DEPLOY. THE CAR WAS 100% IMMOBILE AT THIS POINT AS THE REAR TIRE WOULDN'T MOVE. AFTER SPENDING AN HOUR I WAS ABLE TO REMOVE THE OLD TIRED AND PUT ON THE DOUGHT. I HAVE COMPLAINED ABOUT THE ISSUES THAT CASUED THIS MANY TIMES AND NOTHING HAS BEEN DONE. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN.
Additional Notes:
IN JANUARY 2019 AT AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SECLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING AT LEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED THE STEERING TO LOCK UP, PULLING TO THE FAR LEFT, TOWARDS A 15-20FOOT DROP INTO A LAKE. THE APPROACHING TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE TO REGAIN CONTROL I WAS DRIVING STRAIGHT INTO THE FAST APPROACHING LAKE. SHORTLY BEFORE THE ENDGE OF THE ROAD I WAS ABLE TO FORCE THE VEHICLE TO THE RIGHT. AGAIN STEERING LOCKED UP, NOW FORCING ME FAR RIGHT. AT THE RIGHT WAS DENSE TREES, BUSHES, AND SHRUBS. NARROWLY ABLE TO REGAIN CONTROL BEFORE GOING HEAD-ON INTO A TREE, I FORCED THE STEERING WHEEL BACK TO THE LEFT. I ENDED UP STRIKING SOME BUSHES AND A TREE STUMP. CAUSING MINOR DAMAGE TO THE PASSENGER SIDE MIRROR, SCRATCHES TO BOTH PASSENGER DOORS, AND A DEEP DENT ON THE LOWER REAR DOOR AND QUARTER PANNEL. THIS IS WHEN THE REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP, TAKING THE 35MPH BRUNT IMPACT THAT STOPPED THE CAR INSTANTLY. THE TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, THE LOWER CONTROL ARM WAS BENT AND CRACKED, THE ENTIRE REAR DRIVE TRAIN WAS PUSH TO THE RIGHT CAUSING THE ALIGNMENT OF THE DRIVER SIDE LEFT TIRE TO BE PUSHED OUT AS WELL. THE AIRBAGS DID NOT DEPLOY. THE CAR WAS 100% IMMOBILE AT THIS POINT AS THE REAR TIRE WOULDN'T MOVE. AFTER SPENDING AN HOUR I WAS ABLE TO REMOVE THE OLD TIRED AND PUT ON THE DOUGHT. I HAVE COMPLAINED ABOUT THE ISSUES THAT CASUED THIS MANY TIMES AND NOTHING HAS BEEN DONE. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN.
Mfg Campaign: 11205591
Recall Date: May 3, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN JANUARY 2019 AT AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SECLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING AT LEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED THE STEERING TO LOCK UP, PULLING TO THE FAR LEFT, TOWARDS A 15-20FOOT DROP INTO A LAKE. THE APPROACHING TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE TO REGAIN CONTROL I WAS DRIVING STRAIGHT INTO THE FAST APPROACHING LAKE. SHORTLY BEFORE THE ENDGE OF THE ROAD I WAS ABLE TO FORCE THE VEHICLE TO THE RIGHT. AGAIN STEERING LOCKED UP, NOW FORCING ME FAR RIGHT. AT THE RIGHT WAS DENSE TREES, BUSHES, AND SHRUBS. NARROWLY ABLE TO REGAIN CONTROL BEFORE GOING HEAD-ON INTO A TREE, I FORCED THE STEERING WHEEL BACK TO THE LEFT. I ENDED UP STRIKING SOME BUSHES AND A TREE STUMP. CAUSING MINOR DAMAGE TO THE PASSENGER SIDE MIRROR, SCRATCHES TO BOTH PASSENGER DOORS, AND A DEEP DENT ON THE LOWER REAR DOOR AND QUARTER PANNEL. THIS IS WHEN THE REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP, TAKING THE 35MPH BRUNT IMPACT THAT STOPPED THE CAR INSTANTLY. THE TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, THE LOWER CONTROL ARM WAS BENT AND CRACKED, THE ENTIRE REAR DRIVE TRAIN WAS PUSH TO THE RIGHT CAUSING THE ALIGNMENT OF THE DRIVER SIDE LEFT TIRE TO BE PUSHED OUT AS WELL. THE AIRBAGS DID NOT DEPLOY. THE CAR WAS 100% IMMOBILE AT THIS POINT AS THE REAR TIRE WOULDN'T MOVE. AFTER SPENDING AN HOUR I WAS ABLE TO REMOVE THE OLD TIRED AND PUT ON THE DOUGHT. I HAVE COMPLAINED ABOUT THE ISSUES THAT CASUED THIS MANY TIMES AND NOTHING HAS BEEN DONE. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN.
Corrective Action:
IN JANUARY 2019 AT AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SECLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING AT LEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED THE STEERING TO LOCK UP, PULLING TO THE FAR LEFT, TOWARDS A 15-20FOOT DROP INTO A LAKE. THE APPROACHING TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE TO REGAIN CONTROL I WAS DRIVING STRAIGHT INTO THE FAST APPROACHING LAKE. SHORTLY BEFORE THE ENDGE OF THE ROAD I WAS ABLE TO FORCE THE VEHICLE TO THE RIGHT. AGAIN STEERING LOCKED UP, NOW FORCING ME FAR RIGHT. AT THE RIGHT WAS DENSE TREES, BUSHES, AND SHRUBS. NARROWLY ABLE TO REGAIN CONTROL BEFORE GOING HEAD-ON INTO A TREE, I FORCED THE STEERING WHEEL BACK TO THE LEFT. I ENDED UP STRIKING SOME BUSHES AND A TREE STUMP. CAUSING MINOR DAMAGE TO THE PASSENGER SIDE MIRROR, SCRATCHES TO BOTH PASSENGER DOORS, AND A DEEP DENT ON THE LOWER REAR DOOR AND QUARTER PANNEL. THIS IS WHEN THE REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP, TAKING THE 35MPH BRUNT IMPACT THAT STOPPED THE CAR INSTANTLY. THE TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, THE LOWER CONTROL ARM WAS BENT AND CRACKED, THE ENTIRE REAR DRIVE TRAIN WAS PUSH TO THE RIGHT CAUSING THE ALIGNMENT OF THE DRIVER SIDE LEFT TIRE TO BE PUSHED OUT AS WELL. THE AIRBAGS DID NOT DEPLOY. THE CAR WAS 100% IMMOBILE AT THIS POINT AS THE REAR TIRE WOULDN'T MOVE. AFTER SPENDING AN HOUR I WAS ABLE TO REMOVE THE OLD TIRED AND PUT ON THE DOUGHT. I HAVE COMPLAINED ABOUT THE ISSUES THAT CASUED THIS MANY TIMES AND NOTHING HAS BEEN DONE. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN.
Additional Notes:
IN JANUARY 2019 AT AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SECLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING AT LEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED THE STEERING TO LOCK UP, PULLING TO THE FAR LEFT, TOWARDS A 15-20FOOT DROP INTO A LAKE. THE APPROACHING TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE TO REGAIN CONTROL I WAS DRIVING STRAIGHT INTO THE FAST APPROACHING LAKE. SHORTLY BEFORE THE ENDGE OF THE ROAD I WAS ABLE TO FORCE THE VEHICLE TO THE RIGHT. AGAIN STEERING LOCKED UP, NOW FORCING ME FAR RIGHT. AT THE RIGHT WAS DENSE TREES, BUSHES, AND SHRUBS. NARROWLY ABLE TO REGAIN CONTROL BEFORE GOING HEAD-ON INTO A TREE, I FORCED THE STEERING WHEEL BACK TO THE LEFT. I ENDED UP STRIKING SOME BUSHES AND A TREE STUMP. CAUSING MINOR DAMAGE TO THE PASSENGER SIDE MIRROR, SCRATCHES TO BOTH PASSENGER DOORS, AND A DEEP DENT ON THE LOWER REAR DOOR AND QUARTER PANNEL. THIS IS WHEN THE REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP, TAKING THE 35MPH BRUNT IMPACT THAT STOPPED THE CAR INSTANTLY. THE TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, THE LOWER CONTROL ARM WAS BENT AND CRACKED, THE ENTIRE REAR DRIVE TRAIN WAS PUSH TO THE RIGHT CAUSING THE ALIGNMENT OF THE DRIVER SIDE LEFT TIRE TO BE PUSHED OUT AS WELL. THE AIRBAGS DID NOT DEPLOY. THE CAR WAS 100% IMMOBILE AT THIS POINT AS THE REAR TIRE WOULDN'T MOVE. AFTER SPENDING AN HOUR I WAS ABLE TO REMOVE THE OLD TIRED AND PUT ON THE DOUGHT. I HAVE COMPLAINED ABOUT THE ISSUES THAT CASUED THIS MANY TIMES AND NOTHING HAS BEEN DONE. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN.
Mfg Campaign: 11205591
Recall Date: May 3, 2019
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
IN JANUARY 2019 AT AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SECLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING AT LEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED THE STEERING TO LOCK UP, PULLING TO THE FAR LEFT, TOWARDS A 15-20FOOT DROP INTO A LAKE. THE APPROACHING TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE TO REGAIN CONTROL I WAS DRIVING STRAIGHT INTO THE FAST APPROACHING LAKE. SHORTLY BEFORE THE ENDGE OF THE ROAD I WAS ABLE TO FORCE THE VEHICLE TO THE RIGHT. AGAIN STEERING LOCKED UP, NOW FORCING ME FAR RIGHT. AT THE RIGHT WAS DENSE TREES, BUSHES, AND SHRUBS. NARROWLY ABLE TO REGAIN CONTROL BEFORE GOING HEAD-ON INTO A TREE, I FORCED THE STEERING WHEEL BACK TO THE LEFT. I ENDED UP STRIKING SOME BUSHES AND A TREE STUMP. CAUSING MINOR DAMAGE TO THE PASSENGER SIDE MIRROR, SCRATCHES TO BOTH PASSENGER DOORS, AND A DEEP DENT ON THE LOWER REAR DOOR AND QUARTER PANNEL. THIS IS WHEN THE REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP, TAKING THE 35MPH BRUNT IMPACT THAT STOPPED THE CAR INSTANTLY. THE TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, THE LOWER CONTROL ARM WAS BENT AND CRACKED, THE ENTIRE REAR DRIVE TRAIN WAS PUSH TO THE RIGHT CAUSING THE ALIGNMENT OF THE DRIVER SIDE LEFT TIRE TO BE PUSHED OUT AS WELL. THE AIRBAGS DID NOT DEPLOY. THE CAR WAS 100% IMMOBILE AT THIS POINT AS THE REAR TIRE WOULDN'T MOVE. AFTER SPENDING AN HOUR I WAS ABLE TO REMOVE THE OLD TIRED AND PUT ON THE DOUGHT. I HAVE COMPLAINED ABOUT THE ISSUES THAT CASUED THIS MANY TIMES AND NOTHING HAS BEEN DONE. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN.
Corrective Action:
IN JANUARY 2019 AT AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SECLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING AT LEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED THE STEERING TO LOCK UP, PULLING TO THE FAR LEFT, TOWARDS A 15-20FOOT DROP INTO A LAKE. THE APPROACHING TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE TO REGAIN CONTROL I WAS DRIVING STRAIGHT INTO THE FAST APPROACHING LAKE. SHORTLY BEFORE THE ENDGE OF THE ROAD I WAS ABLE TO FORCE THE VEHICLE TO THE RIGHT. AGAIN STEERING LOCKED UP, NOW FORCING ME FAR RIGHT. AT THE RIGHT WAS DENSE TREES, BUSHES, AND SHRUBS. NARROWLY ABLE TO REGAIN CONTROL BEFORE GOING HEAD-ON INTO A TREE, I FORCED THE STEERING WHEEL BACK TO THE LEFT. I ENDED UP STRIKING SOME BUSHES AND A TREE STUMP. CAUSING MINOR DAMAGE TO THE PASSENGER SIDE MIRROR, SCRATCHES TO BOTH PASSENGER DOORS, AND A DEEP DENT ON THE LOWER REAR DOOR AND QUARTER PANNEL. THIS IS WHEN THE REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP, TAKING THE 35MPH BRUNT IMPACT THAT STOPPED THE CAR INSTANTLY. THE TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, THE LOWER CONTROL ARM WAS BENT AND CRACKED, THE ENTIRE REAR DRIVE TRAIN WAS PUSH TO THE RIGHT CAUSING THE ALIGNMENT OF THE DRIVER SIDE LEFT TIRE TO BE PUSHED OUT AS WELL. THE AIRBAGS DID NOT DEPLOY. THE CAR WAS 100% IMMOBILE AT THIS POINT AS THE REAR TIRE WOULDN'T MOVE. AFTER SPENDING AN HOUR I WAS ABLE TO REMOVE THE OLD TIRED AND PUT ON THE DOUGHT. I HAVE COMPLAINED ABOUT THE ISSUES THAT CASUED THIS MANY TIMES AND NOTHING HAS BEEN DONE. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN.
Additional Notes:
IN JANUARY 2019 AT AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SECLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING AT LEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED THE STEERING TO LOCK UP, PULLING TO THE FAR LEFT, TOWARDS A 15-20FOOT DROP INTO A LAKE. THE APPROACHING TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE TO REGAIN CONTROL I WAS DRIVING STRAIGHT INTO THE FAST APPROACHING LAKE. SHORTLY BEFORE THE ENDGE OF THE ROAD I WAS ABLE TO FORCE THE VEHICLE TO THE RIGHT. AGAIN STEERING LOCKED UP, NOW FORCING ME FAR RIGHT. AT THE RIGHT WAS DENSE TREES, BUSHES, AND SHRUBS. NARROWLY ABLE TO REGAIN CONTROL BEFORE GOING HEAD-ON INTO A TREE, I FORCED THE STEERING WHEEL BACK TO THE LEFT. I ENDED UP STRIKING SOME BUSHES AND A TREE STUMP. CAUSING MINOR DAMAGE TO THE PASSENGER SIDE MIRROR, SCRATCHES TO BOTH PASSENGER DOORS, AND A DEEP DENT ON THE LOWER REAR DOOR AND QUARTER PANNEL. THIS IS WHEN THE REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP, TAKING THE 35MPH BRUNT IMPACT THAT STOPPED THE CAR INSTANTLY. THE TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, THE LOWER CONTROL ARM WAS BENT AND CRACKED, THE ENTIRE REAR DRIVE TRAIN WAS PUSH TO THE RIGHT CAUSING THE ALIGNMENT OF THE DRIVER SIDE LEFT TIRE TO BE PUSHED OUT AS WELL. THE AIRBAGS DID NOT DEPLOY. THE CAR WAS 100% IMMOBILE AT THIS POINT AS THE REAR TIRE WOULDN'T MOVE. AFTER SPENDING AN HOUR I WAS ABLE TO REMOVE THE OLD TIRED AND PUT ON THE DOUGHT. I HAVE COMPLAINED ABOUT THE ISSUES THAT CASUED THIS MANY TIMES AND NOTHING HAS BEEN DONE. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN.
Mfg Campaign: 11205591
Recall Date: May 3, 2019
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
IN JANUARY 2019 AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SUCLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING ATLEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS VERY RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP RIGHT TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED STEERING TO LOCK UP, TURNING TO THE FAR LEFT. AT THE RIGHT WAS A 15-20FOOT DROP INTO A LAKE. THE TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE REGAIN CONTROL AND WAS DRIVING STRAIGHT TOWARDS THE FAST APPROACHING LAKE. SHORTLY BEFORE DROPOFF I WAS ABLE TO FORCE THE STERRING WHEEL TO THE RIGHT. BUT STEERING AGAIN LOCKED UP AND FORCED ME TO THE FAR RIGHT. OFF THE ROAD TO THE RIGHT WAS HEAVLY WOODED. NAROWLY ABLE TO REGAIN CONTROL OF STERRING I CRASHED THROUGH BUSHES. CAUSING MINOR DAMAGE TO THE FOLLOWING; PASSENGER SIDE MIRROR, SCRATCHES TO WHOLE PASSENGER SIDE, DEEP DENT ON LOWER REAR DOOR AND QUARTER PANEL. REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP WITH IMPACT AT 35MPH STOPPING THE CAR INSTANTLY. TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, LOWER CONTROL ARM WAS BENT AND CRACKED, ENTIRE REAR DRIVE AXLE WAS PUSH TO THE RIGHT CAUSEING ALIGNMENT OF THE DRIVER SIDE REAR TIRE TO BE PUSHED OUT. THE AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE DRIVER'S SIDE WINDOW. THE CAR WAS 100% UNDRIVABLE TIRE WOULDN'T MOVE. TAKING DAMAGE TIRE OFF AND PUTTING ON DONUGT TOOK OVER AN HOUR, I COULDN'T GET THE DAMAGED TIRE OFF. A LOT MORE TO THIS AS WELL. I HAVE COMPLAINED ABOUT THIS ISSUE MANY TIMES AND DEALERSHIP DID NOTHING. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN. I WANT THIS CAR GONE!!!! SOMETHING OF THIS NATURE HAPPENS EVERYDAY WITH MY CAR. JUST ONCE IT CAUSED AN ACCIDENT
Corrective Action:
IN JANUARY 2019 AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SUCLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING ATLEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS VERY RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP RIGHT TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED STEERING TO LOCK UP, TURNING TO THE FAR LEFT. AT THE RIGHT WAS A 15-20FOOT DROP INTO A LAKE. THE TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE REGAIN CONTROL AND WAS DRIVING STRAIGHT TOWARDS THE FAST APPROACHING LAKE. SHORTLY BEFORE DROPOFF I WAS ABLE TO FORCE THE STERRING WHEEL TO THE RIGHT. BUT STEERING AGAIN LOCKED UP AND FORCED ME TO THE FAR RIGHT. OFF THE ROAD TO THE RIGHT WAS HEAVLY WOODED. NAROWLY ABLE TO REGAIN CONTROL OF STERRING I CRASHED THROUGH BUSHES. CAUSING MINOR DAMAGE TO THE FOLLOWING; PASSENGER SIDE MIRROR, SCRATCHES TO WHOLE PASSENGER SIDE, DEEP DENT ON LOWER REAR DOOR AND QUARTER PANEL. REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP WITH IMPACT AT 35MPH STOPPING THE CAR INSTANTLY. TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, LOWER CONTROL ARM WAS BENT AND CRACKED, ENTIRE REAR DRIVE AXLE WAS PUSH TO THE RIGHT CAUSEING ALIGNMENT OF THE DRIVER SIDE REAR TIRE TO BE PUSHED OUT. THE AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE DRIVER'S SIDE WINDOW. THE CAR WAS 100% UNDRIVABLE TIRE WOULDN'T MOVE. TAKING DAMAGE TIRE OFF AND PUTTING ON DONUGT TOOK OVER AN HOUR, I COULDN'T GET THE DAMAGED TIRE OFF. A LOT MORE TO THIS AS WELL. I HAVE COMPLAINED ABOUT THIS ISSUE MANY TIMES AND DEALERSHIP DID NOTHING. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN. I WANT THIS CAR GONE!!!! SOMETHING OF THIS NATURE HAPPENS EVERYDAY WITH MY CAR. JUST ONCE IT CAUSED AN ACCIDENT
Additional Notes:
IN JANUARY 2019 AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SUCLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING ATLEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS VERY RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP RIGHT TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED STEERING TO LOCK UP, TURNING TO THE FAR LEFT. AT THE RIGHT WAS A 15-20FOOT DROP INTO A LAKE. THE TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE REGAIN CONTROL AND WAS DRIVING STRAIGHT TOWARDS THE FAST APPROACHING LAKE. SHORTLY BEFORE DROPOFF I WAS ABLE TO FORCE THE STERRING WHEEL TO THE RIGHT. BUT STEERING AGAIN LOCKED UP AND FORCED ME TO THE FAR RIGHT. OFF THE ROAD TO THE RIGHT WAS HEAVLY WOODED. NAROWLY ABLE TO REGAIN CONTROL OF STERRING I CRASHED THROUGH BUSHES. CAUSING MINOR DAMAGE TO THE FOLLOWING; PASSENGER SIDE MIRROR, SCRATCHES TO WHOLE PASSENGER SIDE, DEEP DENT ON LOWER REAR DOOR AND QUARTER PANEL. REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP WITH IMPACT AT 35MPH STOPPING THE CAR INSTANTLY. TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, LOWER CONTROL ARM WAS BENT AND CRACKED, ENTIRE REAR DRIVE AXLE WAS PUSH TO THE RIGHT CAUSEING ALIGNMENT OF THE DRIVER SIDE REAR TIRE TO BE PUSHED OUT. THE AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE DRIVER'S SIDE WINDOW. THE CAR WAS 100% UNDRIVABLE TIRE WOULDN'T MOVE. TAKING DAMAGE TIRE OFF AND PUTTING ON DONUGT TOOK OVER AN HOUR, I COULDN'T GET THE DAMAGED TIRE OFF. A LOT MORE TO THIS AS WELL. I HAVE COMPLAINED ABOUT THIS ISSUE MANY TIMES AND DEALERSHIP DID NOTHING. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN. I WANT THIS CAR GONE!!!! SOMETHING OF THIS NATURE HAPPENS EVERYDAY WITH MY CAR. JUST ONCE IT CAUSED AN ACCIDENT
Mfg Campaign: 11205600
Recall Date: May 3, 2019
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
IN JANUARY 2019 AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SUCLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING ATLEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS VERY RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP RIGHT TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED STEERING TO LOCK UP, TURNING TO THE FAR LEFT. AT THE RIGHT WAS A 15-20FOOT DROP INTO A LAKE. THE TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE REGAIN CONTROL AND WAS DRIVING STRAIGHT TOWARDS THE FAST APPROACHING LAKE. SHORTLY BEFORE DROPOFF I WAS ABLE TO FORCE THE STERRING WHEEL TO THE RIGHT. BUT STEERING AGAIN LOCKED UP AND FORCED ME TO THE FAR RIGHT. OFF THE ROAD TO THE RIGHT WAS HEAVLY WOODED. NAROWLY ABLE TO REGAIN CONTROL OF STERRING I CRASHED THROUGH BUSHES. CAUSING MINOR DAMAGE TO THE FOLLOWING; PASSENGER SIDE MIRROR, SCRATCHES TO WHOLE PASSENGER SIDE, DEEP DENT ON LOWER REAR DOOR AND QUARTER PANEL. REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP WITH IMPACT AT 35MPH STOPPING THE CAR INSTANTLY. TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, LOWER CONTROL ARM WAS BENT AND CRACKED, ENTIRE REAR DRIVE AXLE WAS PUSH TO THE RIGHT CAUSEING ALIGNMENT OF THE DRIVER SIDE REAR TIRE TO BE PUSHED OUT. THE AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE DRIVER'S SIDE WINDOW. THE CAR WAS 100% UNDRIVABLE TIRE WOULDN'T MOVE. TAKING DAMAGE TIRE OFF AND PUTTING ON DONUGT TOOK OVER AN HOUR, I COULDN'T GET THE DAMAGED TIRE OFF. A LOT MORE TO THIS AS WELL. I HAVE COMPLAINED ABOUT THIS ISSUE MANY TIMES AND DEALERSHIP DID NOTHING. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN. I WANT THIS CAR GONE!!!! SOMETHING OF THIS NATURE HAPPENS EVERYDAY WITH MY CAR. JUST ONCE IT CAUSED AN ACCIDENT
Corrective Action:
IN JANUARY 2019 AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SUCLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING ATLEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS VERY RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP RIGHT TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED STEERING TO LOCK UP, TURNING TO THE FAR LEFT. AT THE RIGHT WAS A 15-20FOOT DROP INTO A LAKE. THE TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE REGAIN CONTROL AND WAS DRIVING STRAIGHT TOWARDS THE FAST APPROACHING LAKE. SHORTLY BEFORE DROPOFF I WAS ABLE TO FORCE THE STERRING WHEEL TO THE RIGHT. BUT STEERING AGAIN LOCKED UP AND FORCED ME TO THE FAR RIGHT. OFF THE ROAD TO THE RIGHT WAS HEAVLY WOODED. NAROWLY ABLE TO REGAIN CONTROL OF STERRING I CRASHED THROUGH BUSHES. CAUSING MINOR DAMAGE TO THE FOLLOWING; PASSENGER SIDE MIRROR, SCRATCHES TO WHOLE PASSENGER SIDE, DEEP DENT ON LOWER REAR DOOR AND QUARTER PANEL. REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP WITH IMPACT AT 35MPH STOPPING THE CAR INSTANTLY. TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, LOWER CONTROL ARM WAS BENT AND CRACKED, ENTIRE REAR DRIVE AXLE WAS PUSH TO THE RIGHT CAUSEING ALIGNMENT OF THE DRIVER SIDE REAR TIRE TO BE PUSHED OUT. THE AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE DRIVER'S SIDE WINDOW. THE CAR WAS 100% UNDRIVABLE TIRE WOULDN'T MOVE. TAKING DAMAGE TIRE OFF AND PUTTING ON DONUGT TOOK OVER AN HOUR, I COULDN'T GET THE DAMAGED TIRE OFF. A LOT MORE TO THIS AS WELL. I HAVE COMPLAINED ABOUT THIS ISSUE MANY TIMES AND DEALERSHIP DID NOTHING. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN. I WANT THIS CAR GONE!!!! SOMETHING OF THIS NATURE HAPPENS EVERYDAY WITH MY CAR. JUST ONCE IT CAUSED AN ACCIDENT
Additional Notes:
IN JANUARY 2019 AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SUCLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING ATLEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS VERY RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP RIGHT TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED STEERING TO LOCK UP, TURNING TO THE FAR LEFT. AT THE RIGHT WAS A 15-20FOOT DROP INTO A LAKE. THE TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE REGAIN CONTROL AND WAS DRIVING STRAIGHT TOWARDS THE FAST APPROACHING LAKE. SHORTLY BEFORE DROPOFF I WAS ABLE TO FORCE THE STERRING WHEEL TO THE RIGHT. BUT STEERING AGAIN LOCKED UP AND FORCED ME TO THE FAR RIGHT. OFF THE ROAD TO THE RIGHT WAS HEAVLY WOODED. NAROWLY ABLE TO REGAIN CONTROL OF STERRING I CRASHED THROUGH BUSHES. CAUSING MINOR DAMAGE TO THE FOLLOWING; PASSENGER SIDE MIRROR, SCRATCHES TO WHOLE PASSENGER SIDE, DEEP DENT ON LOWER REAR DOOR AND QUARTER PANEL. REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP WITH IMPACT AT 35MPH STOPPING THE CAR INSTANTLY. TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, LOWER CONTROL ARM WAS BENT AND CRACKED, ENTIRE REAR DRIVE AXLE WAS PUSH TO THE RIGHT CAUSEING ALIGNMENT OF THE DRIVER SIDE REAR TIRE TO BE PUSHED OUT. THE AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE DRIVER'S SIDE WINDOW. THE CAR WAS 100% UNDRIVABLE TIRE WOULDN'T MOVE. TAKING DAMAGE TIRE OFF AND PUTTING ON DONUGT TOOK OVER AN HOUR, I COULDN'T GET THE DAMAGED TIRE OFF. A LOT MORE TO THIS AS WELL. I HAVE COMPLAINED ABOUT THIS ISSUE MANY TIMES AND DEALERSHIP DID NOTHING. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN. I WANT THIS CAR GONE!!!! SOMETHING OF THIS NATURE HAPPENS EVERYDAY WITH MY CAR. JUST ONCE IT CAUSED AN ACCIDENT
Mfg Campaign: 11205600
Recall Date: May 3, 2019
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
IN JANUARY 2019 AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SUCLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING ATLEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS VERY RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP RIGHT TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED STEERING TO LOCK UP, TURNING TO THE FAR LEFT. AT THE RIGHT WAS A 15-20FOOT DROP INTO A LAKE. THE TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE REGAIN CONTROL AND WAS DRIVING STRAIGHT TOWARDS THE FAST APPROACHING LAKE. SHORTLY BEFORE DROPOFF I WAS ABLE TO FORCE THE STERRING WHEEL TO THE RIGHT. BUT STEERING AGAIN LOCKED UP AND FORCED ME TO THE FAR RIGHT. OFF THE ROAD TO THE RIGHT WAS HEAVLY WOODED. NAROWLY ABLE TO REGAIN CONTROL OF STERRING I CRASHED THROUGH BUSHES. CAUSING MINOR DAMAGE TO THE FOLLOWING; PASSENGER SIDE MIRROR, SCRATCHES TO WHOLE PASSENGER SIDE, DEEP DENT ON LOWER REAR DOOR AND QUARTER PANEL. REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP WITH IMPACT AT 35MPH STOPPING THE CAR INSTANTLY. TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, LOWER CONTROL ARM WAS BENT AND CRACKED, ENTIRE REAR DRIVE AXLE WAS PUSH TO THE RIGHT CAUSEING ALIGNMENT OF THE DRIVER SIDE REAR TIRE TO BE PUSHED OUT. THE AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE DRIVER'S SIDE WINDOW. THE CAR WAS 100% UNDRIVABLE TIRE WOULDN'T MOVE. TAKING DAMAGE TIRE OFF AND PUTTING ON DONUGT TOOK OVER AN HOUR, I COULDN'T GET THE DAMAGED TIRE OFF. A LOT MORE TO THIS AS WELL. I HAVE COMPLAINED ABOUT THIS ISSUE MANY TIMES AND DEALERSHIP DID NOTHING. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN. I WANT THIS CAR GONE!!!! SOMETHING OF THIS NATURE HAPPENS EVERYDAY WITH MY CAR. JUST ONCE IT CAUSED AN ACCIDENT
Corrective Action:
IN JANUARY 2019 AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SUCLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING ATLEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS VERY RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP RIGHT TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED STEERING TO LOCK UP, TURNING TO THE FAR LEFT. AT THE RIGHT WAS A 15-20FOOT DROP INTO A LAKE. THE TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE REGAIN CONTROL AND WAS DRIVING STRAIGHT TOWARDS THE FAST APPROACHING LAKE. SHORTLY BEFORE DROPOFF I WAS ABLE TO FORCE THE STERRING WHEEL TO THE RIGHT. BUT STEERING AGAIN LOCKED UP AND FORCED ME TO THE FAR RIGHT. OFF THE ROAD TO THE RIGHT WAS HEAVLY WOODED. NAROWLY ABLE TO REGAIN CONTROL OF STERRING I CRASHED THROUGH BUSHES. CAUSING MINOR DAMAGE TO THE FOLLOWING; PASSENGER SIDE MIRROR, SCRATCHES TO WHOLE PASSENGER SIDE, DEEP DENT ON LOWER REAR DOOR AND QUARTER PANEL. REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP WITH IMPACT AT 35MPH STOPPING THE CAR INSTANTLY. TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, LOWER CONTROL ARM WAS BENT AND CRACKED, ENTIRE REAR DRIVE AXLE WAS PUSH TO THE RIGHT CAUSEING ALIGNMENT OF THE DRIVER SIDE REAR TIRE TO BE PUSHED OUT. THE AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE DRIVER'S SIDE WINDOW. THE CAR WAS 100% UNDRIVABLE TIRE WOULDN'T MOVE. TAKING DAMAGE TIRE OFF AND PUTTING ON DONUGT TOOK OVER AN HOUR, I COULDN'T GET THE DAMAGED TIRE OFF. A LOT MORE TO THIS AS WELL. I HAVE COMPLAINED ABOUT THIS ISSUE MANY TIMES AND DEALERSHIP DID NOTHING. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN. I WANT THIS CAR GONE!!!! SOMETHING OF THIS NATURE HAPPENS EVERYDAY WITH MY CAR. JUST ONCE IT CAUSED AN ACCIDENT
Additional Notes:
IN JANUARY 2019 AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SUCLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING ATLEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS VERY RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP RIGHT TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED STEERING TO LOCK UP, TURNING TO THE FAR LEFT. AT THE RIGHT WAS A 15-20FOOT DROP INTO A LAKE. THE TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE REGAIN CONTROL AND WAS DRIVING STRAIGHT TOWARDS THE FAST APPROACHING LAKE. SHORTLY BEFORE DROPOFF I WAS ABLE TO FORCE THE STERRING WHEEL TO THE RIGHT. BUT STEERING AGAIN LOCKED UP AND FORCED ME TO THE FAR RIGHT. OFF THE ROAD TO THE RIGHT WAS HEAVLY WOODED. NAROWLY ABLE TO REGAIN CONTROL OF STERRING I CRASHED THROUGH BUSHES. CAUSING MINOR DAMAGE TO THE FOLLOWING; PASSENGER SIDE MIRROR, SCRATCHES TO WHOLE PASSENGER SIDE, DEEP DENT ON LOWER REAR DOOR AND QUARTER PANEL. REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP WITH IMPACT AT 35MPH STOPPING THE CAR INSTANTLY. TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, LOWER CONTROL ARM WAS BENT AND CRACKED, ENTIRE REAR DRIVE AXLE WAS PUSH TO THE RIGHT CAUSEING ALIGNMENT OF THE DRIVER SIDE REAR TIRE TO BE PUSHED OUT. THE AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE DRIVER'S SIDE WINDOW. THE CAR WAS 100% UNDRIVABLE TIRE WOULDN'T MOVE. TAKING DAMAGE TIRE OFF AND PUTTING ON DONUGT TOOK OVER AN HOUR, I COULDN'T GET THE DAMAGED TIRE OFF. A LOT MORE TO THIS AS WELL. I HAVE COMPLAINED ABOUT THIS ISSUE MANY TIMES AND DEALERSHIP DID NOTHING. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN. I WANT THIS CAR GONE!!!! SOMETHING OF THIS NATURE HAPPENS EVERYDAY WITH MY CAR. JUST ONCE IT CAUSED AN ACCIDENT
Mfg Campaign: 11205600
Recall Date: May 3, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
IN JANUARY 2019 AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SUCLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING ATLEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS VERY RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP RIGHT TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED STEERING TO LOCK UP, TURNING TO THE FAR LEFT. AT THE RIGHT WAS A 15-20FOOT DROP INTO A LAKE. THE TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE REGAIN CONTROL AND WAS DRIVING STRAIGHT TOWARDS THE FAST APPROACHING LAKE. SHORTLY BEFORE DROPOFF I WAS ABLE TO FORCE THE STERRING WHEEL TO THE RIGHT. BUT STEERING AGAIN LOCKED UP AND FORCED ME TO THE FAR RIGHT. OFF THE ROAD TO THE RIGHT WAS HEAVLY WOODED. NAROWLY ABLE TO REGAIN CONTROL OF STERRING I CRASHED THROUGH BUSHES. CAUSING MINOR DAMAGE TO THE FOLLOWING; PASSENGER SIDE MIRROR, SCRATCHES TO WHOLE PASSENGER SIDE, DEEP DENT ON LOWER REAR DOOR AND QUARTER PANEL. REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP WITH IMPACT AT 35MPH STOPPING THE CAR INSTANTLY. TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, LOWER CONTROL ARM WAS BENT AND CRACKED, ENTIRE REAR DRIVE AXLE WAS PUSH TO THE RIGHT CAUSEING ALIGNMENT OF THE DRIVER SIDE REAR TIRE TO BE PUSHED OUT. THE AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE DRIVER'S SIDE WINDOW. THE CAR WAS 100% UNDRIVABLE TIRE WOULDN'T MOVE. TAKING DAMAGE TIRE OFF AND PUTTING ON DONUGT TOOK OVER AN HOUR, I COULDN'T GET THE DAMAGED TIRE OFF. A LOT MORE TO THIS AS WELL. I HAVE COMPLAINED ABOUT THIS ISSUE MANY TIMES AND DEALERSHIP DID NOTHING. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN. THIS IS ONE OF DOZENS OF ISSUES I HAVE WITH THIS CAR. ITS GETTING WORSE BUT THE DEALER WONT CARE UNTIL I GET HURT
Corrective Action:
IN JANUARY 2019 AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SUCLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING ATLEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS VERY RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP RIGHT TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED STEERING TO LOCK UP, TURNING TO THE FAR LEFT. AT THE RIGHT WAS A 15-20FOOT DROP INTO A LAKE. THE TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE REGAIN CONTROL AND WAS DRIVING STRAIGHT TOWARDS THE FAST APPROACHING LAKE. SHORTLY BEFORE DROPOFF I WAS ABLE TO FORCE THE STERRING WHEEL TO THE RIGHT. BUT STEERING AGAIN LOCKED UP AND FORCED ME TO THE FAR RIGHT. OFF THE ROAD TO THE RIGHT WAS HEAVLY WOODED. NAROWLY ABLE TO REGAIN CONTROL OF STERRING I CRASHED THROUGH BUSHES. CAUSING MINOR DAMAGE TO THE FOLLOWING; PASSENGER SIDE MIRROR, SCRATCHES TO WHOLE PASSENGER SIDE, DEEP DENT ON LOWER REAR DOOR AND QUARTER PANEL. REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP WITH IMPACT AT 35MPH STOPPING THE CAR INSTANTLY. TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, LOWER CONTROL ARM WAS BENT AND CRACKED, ENTIRE REAR DRIVE AXLE WAS PUSH TO THE RIGHT CAUSEING ALIGNMENT OF THE DRIVER SIDE REAR TIRE TO BE PUSHED OUT. THE AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE DRIVER'S SIDE WINDOW. THE CAR WAS 100% UNDRIVABLE TIRE WOULDN'T MOVE. TAKING DAMAGE TIRE OFF AND PUTTING ON DONUGT TOOK OVER AN HOUR, I COULDN'T GET THE DAMAGED TIRE OFF. A LOT MORE TO THIS AS WELL. I HAVE COMPLAINED ABOUT THIS ISSUE MANY TIMES AND DEALERSHIP DID NOTHING. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN. THIS IS ONE OF DOZENS OF ISSUES I HAVE WITH THIS CAR. ITS GETTING WORSE BUT THE DEALER WONT CARE UNTIL I GET HURT
Additional Notes:
IN JANUARY 2019 AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SUCLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING ATLEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS VERY RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP RIGHT TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED STEERING TO LOCK UP, TURNING TO THE FAR LEFT. AT THE RIGHT WAS A 15-20FOOT DROP INTO A LAKE. THE TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE REGAIN CONTROL AND WAS DRIVING STRAIGHT TOWARDS THE FAST APPROACHING LAKE. SHORTLY BEFORE DROPOFF I WAS ABLE TO FORCE THE STERRING WHEEL TO THE RIGHT. BUT STEERING AGAIN LOCKED UP AND FORCED ME TO THE FAR RIGHT. OFF THE ROAD TO THE RIGHT WAS HEAVLY WOODED. NAROWLY ABLE TO REGAIN CONTROL OF STERRING I CRASHED THROUGH BUSHES. CAUSING MINOR DAMAGE TO THE FOLLOWING; PASSENGER SIDE MIRROR, SCRATCHES TO WHOLE PASSENGER SIDE, DEEP DENT ON LOWER REAR DOOR AND QUARTER PANEL. REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP WITH IMPACT AT 35MPH STOPPING THE CAR INSTANTLY. TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, LOWER CONTROL ARM WAS BENT AND CRACKED, ENTIRE REAR DRIVE AXLE WAS PUSH TO THE RIGHT CAUSEING ALIGNMENT OF THE DRIVER SIDE REAR TIRE TO BE PUSHED OUT. THE AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE DRIVER'S SIDE WINDOW. THE CAR WAS 100% UNDRIVABLE TIRE WOULDN'T MOVE. TAKING DAMAGE TIRE OFF AND PUTTING ON DONUGT TOOK OVER AN HOUR, I COULDN'T GET THE DAMAGED TIRE OFF. A LOT MORE TO THIS AS WELL. I HAVE COMPLAINED ABOUT THIS ISSUE MANY TIMES AND DEALERSHIP DID NOTHING. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN. THIS IS ONE OF DOZENS OF ISSUES I HAVE WITH THIS CAR. ITS GETTING WORSE BUT THE DEALER WONT CARE UNTIL I GET HURT
Mfg Campaign: 11205605
Recall Date: May 3, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN JANUARY 2019 AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SUCLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING ATLEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS VERY RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP RIGHT TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED STEERING TO LOCK UP, TURNING TO THE FAR LEFT. AT THE RIGHT WAS A 15-20FOOT DROP INTO A LAKE. THE TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE REGAIN CONTROL AND WAS DRIVING STRAIGHT TOWARDS THE FAST APPROACHING LAKE. SHORTLY BEFORE DROPOFF I WAS ABLE TO FORCE THE STERRING WHEEL TO THE RIGHT. BUT STEERING AGAIN LOCKED UP AND FORCED ME TO THE FAR RIGHT. OFF THE ROAD TO THE RIGHT WAS HEAVLY WOODED. NAROWLY ABLE TO REGAIN CONTROL OF STERRING I CRASHED THROUGH BUSHES. CAUSING MINOR DAMAGE TO THE FOLLOWING; PASSENGER SIDE MIRROR, SCRATCHES TO WHOLE PASSENGER SIDE, DEEP DENT ON LOWER REAR DOOR AND QUARTER PANEL. REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP WITH IMPACT AT 35MPH STOPPING THE CAR INSTANTLY. TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, LOWER CONTROL ARM WAS BENT AND CRACKED, ENTIRE REAR DRIVE AXLE WAS PUSH TO THE RIGHT CAUSEING ALIGNMENT OF THE DRIVER SIDE REAR TIRE TO BE PUSHED OUT. THE AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE DRIVER'S SIDE WINDOW. THE CAR WAS 100% UNDRIVABLE TIRE WOULDN'T MOVE. TAKING DAMAGE TIRE OFF AND PUTTING ON DONUGT TOOK OVER AN HOUR, I COULDN'T GET THE DAMAGED TIRE OFF. A LOT MORE TO THIS AS WELL. I HAVE COMPLAINED ABOUT THIS ISSUE MANY TIMES AND DEALERSHIP DID NOTHING. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN. THIS IS ONE OF DOZENS OF ISSUES I HAVE WITH THIS CAR. ITS GETTING WORSE BUT THE DEALER WONT CARE UNTIL I GET HURT
Corrective Action:
IN JANUARY 2019 AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SUCLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING ATLEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS VERY RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP RIGHT TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED STEERING TO LOCK UP, TURNING TO THE FAR LEFT. AT THE RIGHT WAS A 15-20FOOT DROP INTO A LAKE. THE TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE REGAIN CONTROL AND WAS DRIVING STRAIGHT TOWARDS THE FAST APPROACHING LAKE. SHORTLY BEFORE DROPOFF I WAS ABLE TO FORCE THE STERRING WHEEL TO THE RIGHT. BUT STEERING AGAIN LOCKED UP AND FORCED ME TO THE FAR RIGHT. OFF THE ROAD TO THE RIGHT WAS HEAVLY WOODED. NAROWLY ABLE TO REGAIN CONTROL OF STERRING I CRASHED THROUGH BUSHES. CAUSING MINOR DAMAGE TO THE FOLLOWING; PASSENGER SIDE MIRROR, SCRATCHES TO WHOLE PASSENGER SIDE, DEEP DENT ON LOWER REAR DOOR AND QUARTER PANEL. REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP WITH IMPACT AT 35MPH STOPPING THE CAR INSTANTLY. TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, LOWER CONTROL ARM WAS BENT AND CRACKED, ENTIRE REAR DRIVE AXLE WAS PUSH TO THE RIGHT CAUSEING ALIGNMENT OF THE DRIVER SIDE REAR TIRE TO BE PUSHED OUT. THE AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE DRIVER'S SIDE WINDOW. THE CAR WAS 100% UNDRIVABLE TIRE WOULDN'T MOVE. TAKING DAMAGE TIRE OFF AND PUTTING ON DONUGT TOOK OVER AN HOUR, I COULDN'T GET THE DAMAGED TIRE OFF. A LOT MORE TO THIS AS WELL. I HAVE COMPLAINED ABOUT THIS ISSUE MANY TIMES AND DEALERSHIP DID NOTHING. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN. THIS IS ONE OF DOZENS OF ISSUES I HAVE WITH THIS CAR. ITS GETTING WORSE BUT THE DEALER WONT CARE UNTIL I GET HURT
Additional Notes:
IN JANUARY 2019 AROUND 10PM PST MY 2018 SUBARU WRX EXPERIENCED A SERIOUS MALFUNCTION. AT THE TIME OF THIS INCIENT I WAS IN A SUCLUDED, WOODED AREA WITHOUT CELLPHONE SERVICE, AS WELL AS BEING ATLEAST 30MINUTES TO THE NEAREST STORE. THIS COULD HAVE BEEN DEADLY. I WAS GOING DOWN A HILL AT 35MPH, IT WAS VERY RAINY AND DIFFICULT TO SEE. AT THE BOTTOM OF THIS HILL WAS A SHARP RIGHT TURN, AT THIS TIME THE SAFETY SYSTEM ACTIVED TAKING OVER ALL CONTROL OF THE VEHICLE. THIS CAUSED STEERING TO LOCK UP, TURNING TO THE FAR LEFT. AT THE RIGHT WAS A 15-20FOOT DROP INTO A LAKE. THE TURN I WAS SUPPOSED TO TAKE WAS A SHARP RIGHT. STILL UNABLE REGAIN CONTROL AND WAS DRIVING STRAIGHT TOWARDS THE FAST APPROACHING LAKE. SHORTLY BEFORE DROPOFF I WAS ABLE TO FORCE THE STERRING WHEEL TO THE RIGHT. BUT STEERING AGAIN LOCKED UP AND FORCED ME TO THE FAR RIGHT. OFF THE ROAD TO THE RIGHT WAS HEAVLY WOODED. NAROWLY ABLE TO REGAIN CONTROL OF STERRING I CRASHED THROUGH BUSHES. CAUSING MINOR DAMAGE TO THE FOLLOWING; PASSENGER SIDE MIRROR, SCRATCHES TO WHOLE PASSENGER SIDE, DEEP DENT ON LOWER REAR DOOR AND QUARTER PANEL. REAR PASSENGER TIRE COLLIDED WITH A TREE STUMP WITH IMPACT AT 35MPH STOPPING THE CAR INSTANTLY. TIRE WAS SEPARATED FROM THE RIM BY A TREE BRANCH, LOWER CONTROL ARM WAS BENT AND CRACKED, ENTIRE REAR DRIVE AXLE WAS PUSH TO THE RIGHT CAUSEING ALIGNMENT OF THE DRIVER SIDE REAR TIRE TO BE PUSHED OUT. THE AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE DRIVER'S SIDE WINDOW. THE CAR WAS 100% UNDRIVABLE TIRE WOULDN'T MOVE. TAKING DAMAGE TIRE OFF AND PUTTING ON DONUGT TOOK OVER AN HOUR, I COULDN'T GET THE DAMAGED TIRE OFF. A LOT MORE TO THIS AS WELL. I HAVE COMPLAINED ABOUT THIS ISSUE MANY TIMES AND DEALERSHIP DID NOTHING. I AM SCARED OF THIS CAR AND WILL NEVER OWN A SUBARU AGAIN. THIS IS ONE OF DOZENS OF ISSUES I HAVE WITH THIS CAR. ITS GETTING WORSE BUT THE DEALER WONT CARE UNTIL I GET HURT
Mfg Campaign: 11205605
Recall Date: May 3, 2019
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