Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2020-2022 4Runner vehicles equipped with 20-inch Black Gunner Wheels. The load carrying capacity modification labels are incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SET22A
Recall Date: Jul 6, 2022
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota, Inc. (GST) is recalling certain 2022 4Runner, Tacoma, Highlander, and Highlander Hybrid vehicles. The load carrying capacity modification labels may not be permanent and can fade, becoming illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22R1
Recall Date: May 6, 2022
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2022 Toyota 4Runner vehicles. The driver's side high beam may be inoperable after the installation of accessory fog lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SET21A
Recall Date: Dec 13, 2021
Consumer Complaints
43 ComplaintsToyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
when turning the steering wheel several things happen. channels change, phone hangs up, GPS stops, air bag light comes on. Dealership inspected and said need to change spiral cable. $1200 dollars
Corrective Action:
when turning the steering wheel several things happen. channels change, phone hangs up, GPS stops, air bag light comes on. Dealership inspected and said need to change spiral cable. $1200 dollars
Additional Notes:
when turning the steering wheel several things happen. channels change, phone hangs up, GPS stops, air bag light comes on. Dealership inspected and said need to change spiral cable. $1200 dollars
Mfg Campaign: 11673568
Recall Date: Jul 15, 2025
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
Neither the curtain airbags or steering wheel Air bags deployed after a very bad car accident. Super upset because this is the reason parents spend so much money to keep their kid safe. She banged her head on steering wheel and on window which should have been prevent by air bags on 2022 4Runner bought brand new
Corrective Action:
Neither the curtain airbags or steering wheel Air bags deployed after a very bad car accident. Super upset because this is the reason parents spend so much money to keep their kid safe. She banged her head on steering wheel and on window which should have been prevent by air bags on 2022 4Runner bought brand new
Additional Notes:
Neither the curtain airbags or steering wheel Air bags deployed after a very bad car accident. Super upset because this is the reason parents spend so much money to keep their kid safe. She banged her head on steering wheel and on window which should have been prevent by air bags on 2022 4Runner bought brand new
Mfg Campaign: 11627454
Recall Date: Nov 26, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake failure. Unable to stop vehicle. Dealer found internal brake failure
Corrective Action:
Brake failure. Unable to stop vehicle. Dealer found internal brake failure
Additional Notes:
Brake failure. Unable to stop vehicle. Dealer found internal brake failure
Mfg Campaign: 11610113
Recall Date: Aug 22, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2022 Toyota 4Runner. The contact stated while driving at an undisclosed speed, the contact's vehicle was involved in a head-on collision. The contact stated that the air bags did not deploy. Additionally, the contact stated that several unknown warning lights illuminated. The contact's service dog accompanied the contact in the vehicle and was seated in the front passenger's seat. The contact sustained injuries and was transported to the local hospital. The contact received treatment for headaches, whiplash, and back pain. A Police report was filed, however, the information was unavailable. The contact stated that the service dog sustained injuries and was later treated for muscle tightness. The vehicle was towed to an independent mechanic for the physical damage to be repaired. The contact was advised to take the vehicle to the dealer regarding the air bag failure. The vehicle was towed to the dealer where it was diagnosed with sensory failure. The manufacturer was made aware of the failure. The contact was informed that the failure was not due to a manufacturer defect. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2022 Toyota 4Runner. The contact stated while driving at an undisclosed speed, the contact's vehicle was involved in a head-on collision. The contact stated that the air bags did not deploy. Additionally, the contact stated that several unknown warning lights illuminated. The contact's service dog accompanied the contact in the vehicle and was seated in the front passenger's seat. The contact sustained injuries and was transported to the local hospital. The contact received treatment for headaches, whiplash, and back pain. A Police report was filed, however, the information was unavailable. The contact stated that the service dog sustained injuries and was later treated for muscle tightness. The vehicle was towed to an independent mechanic for the physical damage to be repaired. The contact was advised to take the vehicle to the dealer regarding the air bag failure. The vehicle was towed to the dealer where it was diagnosed with sensory failure. The manufacturer was made aware of the failure. The contact was informed that the failure was not due to a manufacturer defect. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2022 Toyota 4Runner. The contact stated while driving at an undisclosed speed, the contact's vehicle was involved in a head-on collision. The contact stated that the air bags did not deploy. Additionally, the contact stated that several unknown warning lights illuminated. The contact's service dog accompanied the contact in the vehicle and was seated in the front passenger's seat. The contact sustained injuries and was transported to the local hospital. The contact received treatment for headaches, whiplash, and back pain. A Police report was filed, however, the information was unavailable. The contact stated that the service dog sustained injuries and was later treated for muscle tightness. The vehicle was towed to an independent mechanic for the physical damage to be repaired. The contact was advised to take the vehicle to the dealer regarding the air bag failure. The vehicle was towed to the dealer where it was diagnosed with sensory failure. The manufacturer was made aware of the failure. The contact was informed that the failure was not due to a manufacturer defect. The failure mileage was approximately 50,000.
Mfg Campaign: 11603756
Recall Date: Jul 22, 2024
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
The right CV joint traverses up and down. Once warmed up it loses concentricity and the steering wheel begins to shake. It does not stop until I pull off the highway The shake is completely gone when the vehicle is in 4 wheel drive. There are numerous complaints regarding this. I have taken it back to the dealer and participated in "road tests" and the steering did in fact shake and the tech stated "this is normal". This is not and it is hard to drive in a straight line. Google "4Runner steering wheel shake/wobble", thousands of complaints and Toyota refuses to replace the bearing. This is disappointing as it is covered for 6 years , 60,000miles under the powertrain warranty, yet the dealer is insistent on stringing me along until the warranty expires. The vehicle is available for inspection and I have videos to send as well if needed.
Corrective Action:
The right CV joint traverses up and down. Once warmed up it loses concentricity and the steering wheel begins to shake. It does not stop until I pull off the highway The shake is completely gone when the vehicle is in 4 wheel drive. There are numerous complaints regarding this. I have taken it back to the dealer and participated in "road tests" and the steering did in fact shake and the tech stated "this is normal". This is not and it is hard to drive in a straight line. Google "4Runner steering wheel shake/wobble", thousands of complaints and Toyota refuses to replace the bearing. This is disappointing as it is covered for 6 years , 60,000miles under the powertrain warranty, yet the dealer is insistent on stringing me along until the warranty expires. The vehicle is available for inspection and I have videos to send as well if needed.
Additional Notes:
The right CV joint traverses up and down. Once warmed up it loses concentricity and the steering wheel begins to shake. It does not stop until I pull off the highway The shake is completely gone when the vehicle is in 4 wheel drive. There are numerous complaints regarding this. I have taken it back to the dealer and participated in "road tests" and the steering did in fact shake and the tech stated "this is normal". This is not and it is hard to drive in a straight line. Google "4Runner steering wheel shake/wobble", thousands of complaints and Toyota refuses to replace the bearing. This is disappointing as it is covered for 6 years , 60,000miles under the powertrain warranty, yet the dealer is insistent on stringing me along until the warranty expires. The vehicle is available for inspection and I have videos to send as well if needed.
Mfg Campaign: 11595619
Recall Date: Jun 20, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2022 Toyota 4 Runner. The contact stated that while driving at an undisclosed speed, the contact was in a single-car head-on collision. The contact stated during the collision there was an odor of the air bag deployment, however, the air bags did not deploy. The contact was transported to the hospital due to their head hitting the steering wheel. The contact stated no other parties were involved. A police report was filed. The vehicle was towed to a dealer who confirmed the air bags had failed and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 76,000.
Corrective Action:
The contact owns a 2022 Toyota 4 Runner. The contact stated that while driving at an undisclosed speed, the contact was in a single-car head-on collision. The contact stated during the collision there was an odor of the air bag deployment, however, the air bags did not deploy. The contact was transported to the hospital due to their head hitting the steering wheel. The contact stated no other parties were involved. A police report was filed. The vehicle was towed to a dealer who confirmed the air bags had failed and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 76,000.
Additional Notes:
The contact owns a 2022 Toyota 4 Runner. The contact stated that while driving at an undisclosed speed, the contact was in a single-car head-on collision. The contact stated during the collision there was an odor of the air bag deployment, however, the air bags did not deploy. The contact was transported to the hospital due to their head hitting the steering wheel. The contact stated no other parties were involved. A police report was filed. The vehicle was towed to a dealer who confirmed the air bags had failed and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 76,000.
Mfg Campaign: 11592851
Recall Date: Jun 6, 2024
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When raining or snowing it deactivated several times causing dangerous situations at high speed
Corrective Action:
When raining or snowing it deactivated several times causing dangerous situations at high speed
Additional Notes:
When raining or snowing it deactivated several times causing dangerous situations at high speed
Mfg Campaign: 11591566
Recall Date: May 30, 2024
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When raining or snowing it deactivated several times causing dangerous situations at high speed
Corrective Action:
When raining or snowing it deactivated several times causing dangerous situations at high speed
Additional Notes:
When raining or snowing it deactivated several times causing dangerous situations at high speed
Mfg Campaign: 11591566
Recall Date: May 30, 2024
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
Static tire failure of the left rear tire. OEM Nitto ridge grappler dot# [XXX] ; 265/70r17. Parked car and was inside a church for an hour. No issues with tire, all 4 tpms pressures read 37 psi. When returning to the vehicle noticed the flat, changed on the spot with the full size spare. It appears as though the sidewall structure/belt failed, taking the rubber with it. Tear is on the inside of the mounted wheel, and is inconsistent with a cut or puncture from a foreign object. I will save the failed tire if you guys would like it for analysis. I want to emphasize, no additional damage to the structure from vehicle movement, satic failure, and the belt was stressed/cycled once as the vehicles weight was lowered as air pressure went to zero and removed as the vehicle was raised for removal and replacement. Vehicle has never been used for 4 wheeling, and no more than a few miles accrued from off pavement driving. Only tow mileage is approximately 400 to 500 with a dual jet ski trailer (gross trailer weight: 2500 lbs) Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Static tire failure of the left rear tire. OEM Nitto ridge grappler dot# [XXX] ; 265/70r17. Parked car and was inside a church for an hour. No issues with tire, all 4 tpms pressures read 37 psi. When returning to the vehicle noticed the flat, changed on the spot with the full size spare. It appears as though the sidewall structure/belt failed, taking the rubber with it. Tear is on the inside of the mounted wheel, and is inconsistent with a cut or puncture from a foreign object. I will save the failed tire if you guys would like it for analysis. I want to emphasize, no additional damage to the structure from vehicle movement, satic failure, and the belt was stressed/cycled once as the vehicles weight was lowered as air pressure went to zero and removed as the vehicle was raised for removal and replacement. Vehicle has never been used for 4 wheeling, and no more than a few miles accrued from off pavement driving. Only tow mileage is approximately 400 to 500 with a dual jet ski trailer (gross trailer weight: 2500 lbs) Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Static tire failure of the left rear tire. OEM Nitto ridge grappler dot# [XXX] ; 265/70r17. Parked car and was inside a church for an hour. No issues with tire, all 4 tpms pressures read 37 psi. When returning to the vehicle noticed the flat, changed on the spot with the full size spare. It appears as though the sidewall structure/belt failed, taking the rubber with it. Tear is on the inside of the mounted wheel, and is inconsistent with a cut or puncture from a foreign object. I will save the failed tire if you guys would like it for analysis. I want to emphasize, no additional damage to the structure from vehicle movement, satic failure, and the belt was stressed/cycled once as the vehicles weight was lowered as air pressure went to zero and removed as the vehicle was raised for removal and replacement. Vehicle has never been used for 4 wheeling, and no more than a few miles accrued from off pavement driving. Only tow mileage is approximately 400 to 500 with a dual jet ski trailer (gross trailer weight: 2500 lbs) Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11565415
Recall Date: Jan 14, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle brakes normally initially at stop lights but then the brakes are unable to hold the vehicle stationary. Brake pedal slowly goes to the floor and vehicle creeps forward into traffic. No warning lights. No brake fluid leaks at wheels. Full brake fluid reservoir.
Corrective Action:
Vehicle brakes normally initially at stop lights but then the brakes are unable to hold the vehicle stationary. Brake pedal slowly goes to the floor and vehicle creeps forward into traffic. No warning lights. No brake fluid leaks at wheels. Full brake fluid reservoir.
Additional Notes:
Vehicle brakes normally initially at stop lights but then the brakes are unable to hold the vehicle stationary. Brake pedal slowly goes to the floor and vehicle creeps forward into traffic. No warning lights. No brake fluid leaks at wheels. Full brake fluid reservoir.
Mfg Campaign: 11561189
Recall Date: Dec 20, 2023
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
Around 50-55mph, shake can be felt in the steering wheel. Possible needle bearing? Common complaint yet Toyota states it is operating "normal". Steering wheel shake is not normal. This has occurred since I purchased the vehicle.
Corrective Action:
Around 50-55mph, shake can be felt in the steering wheel. Possible needle bearing? Common complaint yet Toyota states it is operating "normal". Steering wheel shake is not normal. This has occurred since I purchased the vehicle.
Additional Notes:
Around 50-55mph, shake can be felt in the steering wheel. Possible needle bearing? Common complaint yet Toyota states it is operating "normal". Steering wheel shake is not normal. This has occurred since I purchased the vehicle.
Mfg Campaign: 11552450
Recall Date: Oct 29, 2023
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
Around 50-55mph, shake can be felt in the steering wheel. Possible needle bearing? Common complaint yet Toyota states it is operating "normal". Steering wheel shake is not normal. This has occurred since I purchased the vehicle.
Corrective Action:
Around 50-55mph, shake can be felt in the steering wheel. Possible needle bearing? Common complaint yet Toyota states it is operating "normal". Steering wheel shake is not normal. This has occurred since I purchased the vehicle.
Additional Notes:
Around 50-55mph, shake can be felt in the steering wheel. Possible needle bearing? Common complaint yet Toyota states it is operating "normal". Steering wheel shake is not normal. This has occurred since I purchased the vehicle.
Mfg Campaign: 11552450
Recall Date: Oct 29, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While doing approximately 65 on clear, sunny, and dry conditions heading north bound on I-65 with no traffic my sunroof spontaneously exploded outwards with enough force to shake the whole cabin. Luckily my sunshade was closed so no shards entered the vehicle at that time. The remaining glass was convex, sticking outwards. The dealer’s service advisor told me he had 8 customers with this same issue in the last 2 weeks. Toyota needs to consider the frequency of these events and declare a manufacturing defect and / or issue a safety recall.
Corrective Action:
While doing approximately 65 on clear, sunny, and dry conditions heading north bound on I-65 with no traffic my sunroof spontaneously exploded outwards with enough force to shake the whole cabin. Luckily my sunshade was closed so no shards entered the vehicle at that time. The remaining glass was convex, sticking outwards. The dealer’s service advisor told me he had 8 customers with this same issue in the last 2 weeks. Toyota needs to consider the frequency of these events and declare a manufacturing defect and / or issue a safety recall.
Additional Notes:
While doing approximately 65 on clear, sunny, and dry conditions heading north bound on I-65 with no traffic my sunroof spontaneously exploded outwards with enough force to shake the whole cabin. Luckily my sunshade was closed so no shards entered the vehicle at that time. The remaining glass was convex, sticking outwards. The dealer’s service advisor told me he had 8 customers with this same issue in the last 2 weeks. Toyota needs to consider the frequency of these events and declare a manufacturing defect and / or issue a safety recall.
Mfg Campaign: 11549984
Recall Date: Oct 14, 2023
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
My daughter was seated on the passenger side rear of my vehicle. Her seatbelt was on correctly and we were slowing down to pull into the driveway. My daughter said her seatbelt was stuck and wouldn't loosen. She unbuckled the seatbelt and tried to loosen it and remove it from around her waist. She was stuck in the seatbelt, it would not loosen even the slightest bit. I called 911 and they sent the fire department out. They could not get it to loosen in any way and they had to cut my seatbelt to remove my child. My vehicle is a 2022 and I don't understand how this is a normal safety feature. My child was stuck in her seatbelt with no other way out than to cut the seat belt.
Corrective Action:
My daughter was seated on the passenger side rear of my vehicle. Her seatbelt was on correctly and we were slowing down to pull into the driveway. My daughter said her seatbelt was stuck and wouldn't loosen. She unbuckled the seatbelt and tried to loosen it and remove it from around her waist. She was stuck in the seatbelt, it would not loosen even the slightest bit. I called 911 and they sent the fire department out. They could not get it to loosen in any way and they had to cut my seatbelt to remove my child. My vehicle is a 2022 and I don't understand how this is a normal safety feature. My child was stuck in her seatbelt with no other way out than to cut the seat belt.
Additional Notes:
My daughter was seated on the passenger side rear of my vehicle. Her seatbelt was on correctly and we were slowing down to pull into the driveway. My daughter said her seatbelt was stuck and wouldn't loosen. She unbuckled the seatbelt and tried to loosen it and remove it from around her waist. She was stuck in the seatbelt, it would not loosen even the slightest bit. I called 911 and they sent the fire department out. They could not get it to loosen in any way and they had to cut my seatbelt to remove my child. My vehicle is a 2022 and I don't understand how this is a normal safety feature. My child was stuck in her seatbelt with no other way out than to cut the seat belt.
Mfg Campaign: 11542625
Recall Date: Sep 5, 2023
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
Aggressive steering wheel vibration from 55-70 mph from the day I drove the vehicle off the lot. Ignoring the vibration, Toyota claims this 4runner is operating as it is manufactured to do so. This is causing unnecessary wear on the steering and/or suspension. Without a visual warning sign from the vehicle, this could cause catastrophic failure while driving, ultimately putting the driver and other drivers at risk while on the road. Additionally, the vehicle can be hard to control due to the vibration, which could cause excess swerving. Toyota claims it is the tires. Toyota issued me two different sets of tires and the issue persists. It is not the tires, it is a manufacturing defect that is a safety hazard and reduces the value of the vehicle.
Corrective Action:
Aggressive steering wheel vibration from 55-70 mph from the day I drove the vehicle off the lot. Ignoring the vibration, Toyota claims this 4runner is operating as it is manufactured to do so. This is causing unnecessary wear on the steering and/or suspension. Without a visual warning sign from the vehicle, this could cause catastrophic failure while driving, ultimately putting the driver and other drivers at risk while on the road. Additionally, the vehicle can be hard to control due to the vibration, which could cause excess swerving. Toyota claims it is the tires. Toyota issued me two different sets of tires and the issue persists. It is not the tires, it is a manufacturing defect that is a safety hazard and reduces the value of the vehicle.
Additional Notes:
Aggressive steering wheel vibration from 55-70 mph from the day I drove the vehicle off the lot. Ignoring the vibration, Toyota claims this 4runner is operating as it is manufactured to do so. This is causing unnecessary wear on the steering and/or suspension. Without a visual warning sign from the vehicle, this could cause catastrophic failure while driving, ultimately putting the driver and other drivers at risk while on the road. Additionally, the vehicle can be hard to control due to the vibration, which could cause excess swerving. Toyota claims it is the tires. Toyota issued me two different sets of tires and the issue persists. It is not the tires, it is a manufacturing defect that is a safety hazard and reduces the value of the vehicle.
Mfg Campaign: 11539318
Recall Date: Aug 18, 2023
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
Aggressive steering wheel vibration from 55-70 mph from the day I drove the vehicle off the lot. Ignoring the vibration, Toyota claims this 4runner is operating as it is manufactured to do so. This is causing unnecessary wear on the steering and/or suspension. Without a visual warning sign from the vehicle, this could cause catastrophic failure while driving, ultimately putting the driver and other drivers at risk while on the road. Additionally, the vehicle can be hard to control due to the vibration, which could cause excess swerving. Toyota claims it is the tires. Toyota issued me two different sets of tires and the issue persists. It is not the tires, it is a manufacturing defect that is a safety hazard and reduces the value of the vehicle.
Corrective Action:
Aggressive steering wheel vibration from 55-70 mph from the day I drove the vehicle off the lot. Ignoring the vibration, Toyota claims this 4runner is operating as it is manufactured to do so. This is causing unnecessary wear on the steering and/or suspension. Without a visual warning sign from the vehicle, this could cause catastrophic failure while driving, ultimately putting the driver and other drivers at risk while on the road. Additionally, the vehicle can be hard to control due to the vibration, which could cause excess swerving. Toyota claims it is the tires. Toyota issued me two different sets of tires and the issue persists. It is not the tires, it is a manufacturing defect that is a safety hazard and reduces the value of the vehicle.
Additional Notes:
Aggressive steering wheel vibration from 55-70 mph from the day I drove the vehicle off the lot. Ignoring the vibration, Toyota claims this 4runner is operating as it is manufactured to do so. This is causing unnecessary wear on the steering and/or suspension. Without a visual warning sign from the vehicle, this could cause catastrophic failure while driving, ultimately putting the driver and other drivers at risk while on the road. Additionally, the vehicle can be hard to control due to the vibration, which could cause excess swerving. Toyota claims it is the tires. Toyota issued me two different sets of tires and the issue persists. It is not the tires, it is a manufacturing defect that is a safety hazard and reduces the value of the vehicle.
Mfg Campaign: 11539318
Recall Date: Aug 18, 2023
Toyota Motor Corporation
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
We were driving down the interstate, no other cars, trucks, etc anywhere near us, and the sunroof of our 2022 Toyota 4Runner spontaneously shattered. We were lucky that we had the shade closed on the sunroof when we experienced the gunshot like blast. We opened our sunroof shade and had glass fall down on us. We are so lucky that we had the shade closed and that there were no other cars near us, as this surely would have put lives at risk. We spoke to the Toyota dealership service manager where we bought the car the following day, which is about an hour from our house. He directed us to bring it in. When we arrived at the scheduled date/ timeframe, he informed us that it would take a day or so to do diagnostic tests- but he could not provide us with a car.(He knew that we were driving over an hour to bring it in.) We obviously could not get home without a car. They directed us to try going to a different dealer. We went to a Toyota dealer on the way home, 1/2 hour from our house. They did not want to deal with the car and said we need to take it back to the dealer we bought it from. He also stated that he'd never heard of this happening and that it must have been a rock, which is similar to what the first dealership said. I've read on-line now that our experience is not unique to us. We are confident that we did not have a chip or crack in our sunroof prior to this happening. This incident definitely puts people at risk.
Corrective Action:
We were driving down the interstate, no other cars, trucks, etc anywhere near us, and the sunroof of our 2022 Toyota 4Runner spontaneously shattered. We were lucky that we had the shade closed on the sunroof when we experienced the gunshot like blast. We opened our sunroof shade and had glass fall down on us. We are so lucky that we had the shade closed and that there were no other cars near us, as this surely would have put lives at risk. We spoke to the Toyota dealership service manager where we bought the car the following day, which is about an hour from our house. He directed us to bring it in. When we arrived at the scheduled date/ timeframe, he informed us that it would take a day or so to do diagnostic tests- but he could not provide us with a car.(He knew that we were driving over an hour to bring it in.) We obviously could not get home without a car. They directed us to try going to a different dealer. We went to a Toyota dealer on the way home, 1/2 hour from our house. They did not want to deal with the car and said we need to take it back to the dealer we bought it from. He also stated that he'd never heard of this happening and that it must have been a rock, which is similar to what the first dealership said. I've read on-line now that our experience is not unique to us. We are confident that we did not have a chip or crack in our sunroof prior to this happening. This incident definitely puts people at risk.
Additional Notes:
We were driving down the interstate, no other cars, trucks, etc anywhere near us, and the sunroof of our 2022 Toyota 4Runner spontaneously shattered. We were lucky that we had the shade closed on the sunroof when we experienced the gunshot like blast. We opened our sunroof shade and had glass fall down on us. We are so lucky that we had the shade closed and that there were no other cars near us, as this surely would have put lives at risk. We spoke to the Toyota dealership service manager where we bought the car the following day, which is about an hour from our house. He directed us to bring it in. When we arrived at the scheduled date/ timeframe, he informed us that it would take a day or so to do diagnostic tests- but he could not provide us with a car.(He knew that we were driving over an hour to bring it in.) We obviously could not get home without a car. They directed us to try going to a different dealer. We went to a Toyota dealer on the way home, 1/2 hour from our house. They did not want to deal with the car and said we need to take it back to the dealer we bought it from. He also stated that he'd never heard of this happening and that it must have been a rock, which is similar to what the first dealership said. I've read on-line now that our experience is not unique to us. We are confident that we did not have a chip or crack in our sunroof prior to this happening. This incident definitely puts people at risk.
Mfg Campaign: 11536974
Recall Date: Aug 7, 2023
Toyota Motor Corporation
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
We were driving down the interstate, no other cars, trucks, etc anywhere near us, and the sunroof of our 2022 Toyota 4Runner spontaneously shattered. We were lucky that we had the shade closed on the sunroof when we experienced the gunshot like blast. We opened our sunroof shade and had glass fall down on us. We are so lucky that we had the shade closed and that there were no other cars near us, as this surely would have put lives at risk. We spoke to the Toyota dealership service manager where we bought the car the following day, which is about an hour from our house. He directed us to bring it in. When we arrived at the scheduled date/ timeframe, he informed us that it would take a day or so to do diagnostic tests- but he could not provide us with a car.(He knew that we were driving over an hour to bring it in.) We obviously could not get home without a car. They directed us to try going to a different dealer. We went to a Toyota dealer on the way home, 1/2 hour from our house. They did not want to deal with the car and said we need to take it back to the dealer we bought it from. He also stated that he'd never heard of this happening and that it must have been a rock, which is similar to what the first dealership said. I've read on-line now that our experience is not unique to us. We are confident that we did not have a chip or crack in our sunroof prior to this happening. This incident definitely puts people at risk.
Corrective Action:
We were driving down the interstate, no other cars, trucks, etc anywhere near us, and the sunroof of our 2022 Toyota 4Runner spontaneously shattered. We were lucky that we had the shade closed on the sunroof when we experienced the gunshot like blast. We opened our sunroof shade and had glass fall down on us. We are so lucky that we had the shade closed and that there were no other cars near us, as this surely would have put lives at risk. We spoke to the Toyota dealership service manager where we bought the car the following day, which is about an hour from our house. He directed us to bring it in. When we arrived at the scheduled date/ timeframe, he informed us that it would take a day or so to do diagnostic tests- but he could not provide us with a car.(He knew that we were driving over an hour to bring it in.) We obviously could not get home without a car. They directed us to try going to a different dealer. We went to a Toyota dealer on the way home, 1/2 hour from our house. They did not want to deal with the car and said we need to take it back to the dealer we bought it from. He also stated that he'd never heard of this happening and that it must have been a rock, which is similar to what the first dealership said. I've read on-line now that our experience is not unique to us. We are confident that we did not have a chip or crack in our sunroof prior to this happening. This incident definitely puts people at risk.
Additional Notes:
We were driving down the interstate, no other cars, trucks, etc anywhere near us, and the sunroof of our 2022 Toyota 4Runner spontaneously shattered. We were lucky that we had the shade closed on the sunroof when we experienced the gunshot like blast. We opened our sunroof shade and had glass fall down on us. We are so lucky that we had the shade closed and that there were no other cars near us, as this surely would have put lives at risk. We spoke to the Toyota dealership service manager where we bought the car the following day, which is about an hour from our house. He directed us to bring it in. When we arrived at the scheduled date/ timeframe, he informed us that it would take a day or so to do diagnostic tests- but he could not provide us with a car.(He knew that we were driving over an hour to bring it in.) We obviously could not get home without a car. They directed us to try going to a different dealer. We went to a Toyota dealer on the way home, 1/2 hour from our house. They did not want to deal with the car and said we need to take it back to the dealer we bought it from. He also stated that he'd never heard of this happening and that it must have been a rock, which is similar to what the first dealership said. I've read on-line now that our experience is not unique to us. We are confident that we did not have a chip or crack in our sunroof prior to this happening. This incident definitely puts people at risk.
Mfg Campaign: 11536974
Recall Date: Aug 7, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We were driving down the interstate, no other cars, trucks, etc anywhere near us, and the sunroof of our 2022 Toyota 4Runner spontaneously shattered. We were lucky that we had the shade closed on the sunroof when we experienced the gunshot like blast. We opened our sunroof shade and had glass fall down on us. We are so lucky that we had the shade closed and that there were no other cars near us, as this surely would have put lives at risk. We spoke to the Toyota dealership service manager where we bought the car the following day, which is about an hour from our house. He directed us to bring it in. When we arrived at the scheduled date/ timeframe, he informed us that it would take a day or so to do diagnostic tests- but he could not provide us with a car.(He knew that we were driving over an hour to bring it in.) We obviously could not get home without a car. They directed us to try going to a different dealer. We went to a Toyota dealer on the way home, 1/2 hour from our house. They did not want to deal with the car and said we need to take it back to the dealer we bought it from. He also stated that he'd never heard of this happening and that it must have been a rock, which is similar to what the first dealership said. I've read on-line now that our experience is not unique to us. We are confident that we did not have a chip or crack in our sunroof prior to this happening. This incident definitely puts people at risk.
Corrective Action:
We were driving down the interstate, no other cars, trucks, etc anywhere near us, and the sunroof of our 2022 Toyota 4Runner spontaneously shattered. We were lucky that we had the shade closed on the sunroof when we experienced the gunshot like blast. We opened our sunroof shade and had glass fall down on us. We are so lucky that we had the shade closed and that there were no other cars near us, as this surely would have put lives at risk. We spoke to the Toyota dealership service manager where we bought the car the following day, which is about an hour from our house. He directed us to bring it in. When we arrived at the scheduled date/ timeframe, he informed us that it would take a day or so to do diagnostic tests- but he could not provide us with a car.(He knew that we were driving over an hour to bring it in.) We obviously could not get home without a car. They directed us to try going to a different dealer. We went to a Toyota dealer on the way home, 1/2 hour from our house. They did not want to deal with the car and said we need to take it back to the dealer we bought it from. He also stated that he'd never heard of this happening and that it must have been a rock, which is similar to what the first dealership said. I've read on-line now that our experience is not unique to us. We are confident that we did not have a chip or crack in our sunroof prior to this happening. This incident definitely puts people at risk.
Additional Notes:
We were driving down the interstate, no other cars, trucks, etc anywhere near us, and the sunroof of our 2022 Toyota 4Runner spontaneously shattered. We were lucky that we had the shade closed on the sunroof when we experienced the gunshot like blast. We opened our sunroof shade and had glass fall down on us. We are so lucky that we had the shade closed and that there were no other cars near us, as this surely would have put lives at risk. We spoke to the Toyota dealership service manager where we bought the car the following day, which is about an hour from our house. He directed us to bring it in. When we arrived at the scheduled date/ timeframe, he informed us that it would take a day or so to do diagnostic tests- but he could not provide us with a car.(He knew that we were driving over an hour to bring it in.) We obviously could not get home without a car. They directed us to try going to a different dealer. We went to a Toyota dealer on the way home, 1/2 hour from our house. They did not want to deal with the car and said we need to take it back to the dealer we bought it from. He also stated that he'd never heard of this happening and that it must have been a rock, which is similar to what the first dealership said. I've read on-line now that our experience is not unique to us. We are confident that we did not have a chip or crack in our sunroof prior to this happening. This incident definitely puts people at risk.
Mfg Campaign: 11536974
Recall Date: Aug 7, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have had 3 cracks on my windshield in the 8 months of owning this car I was wondering if there is any structural recall to this vehicle
Corrective Action:
I have had 3 cracks on my windshield in the 8 months of owning this car I was wondering if there is any structural recall to this vehicle
Additional Notes:
I have had 3 cracks on my windshield in the 8 months of owning this car I was wondering if there is any structural recall to this vehicle
Mfg Campaign: 11534127
Recall Date: Jul 24, 2023
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Valencia, CA • 36 yrs
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